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<h3 >About SLS The Red Sea</h3> <p >SLS The Red Sea, part of Accor's Ennismore lifestyle portfolio, is located on the Red Sea coast in Saudi Arabia. The resort features 150 guest rooms, five Food &amp; Beverage venues, and a spa. It is recognized for its design and service standards. This is a full-time position.</p> <h3 >The Guest Service Centre Agent Role</h3> <p >The Guest Service Centre Agent serves as a primary point of connection between guests and the hotel. This role involves managing communications, handling guest inquiries and requests efficiently, and providing accurate hotel information. The agent supports departmental communication to ensure a coordinated guest experience.</p> <h3 >Key Responsibilities</h3> <ul > <li >Handle internal and external guest communications promptly and professionally.</li> <li >Serve as a central point of contact for guest inquiries, requests, and service needs throughout their stay.</li> <li >Provide clear and accurate information regarding hotel facilities, dining, spa, activities, promotions, services, and local attractions.</li> <li >Coordinate guest requests with relevant departments, including Housekeeping, Engineering, Room Service, Front Office, and other operational teams.</li> <li >Log, track, and follow up on guest requests to ensure timely completion.</li> <li >Address guest feedback and concerns professionally, taking appropriate action and escalating matters when required.</li> <li >Manage wake-up call requests accurately and follow established procedures for unanswered calls.</li> <li >Transfer calls and communications accurately to the appropriate departments, guest rooms, or colleagues when required.</li> <li >Support Front Office operations during night hours, including assisting with room availability and booking inquiries when required.</li> <li >Respond calmly and efficiently to emergency communications and follow established hotel emergency procedures.</li> <li >Maintain strict confidentiality and security when handling guest information and sensitive operational matters.</li> <li >Accurately record guest messages, requests, service notes, and relevant information in Opera PMS and other designated hotel systems.</li> <li >Review and maintain accurate guest information in hotel systems in accordance with established procedures.</li> <li >Monitor communication systems and promptly report any technical issues to the Supervisor or Engineering team.</li> <li >Maintain accurate daily logs and operational reports relating to guest requests, communications, and service performance.</li> <li >Stay updated on daily arrivals, in-house VIPs, special occasions, events, hotel activities, and relevant operational information.</li> <li >Promote appropriate hotel services and experiences based on guest needs and preferences.</li> <li >Maintain a professional and organized Guest Service Centre environment and ensure all equipment is ready for operation.</li> <li >Follow departmental Standard Operating Procedures (SOPs), service standards, training guidelines, handovers, and communication procedures.</li> <li >Support the onboarding and cross-training of new colleagues when required.</li> <li >Participate in departmental briefings, meetings, training, and continuous development activities.</li> <li >Support additional Guest Service Centre, Front Office, and administrative duties as required by the Supervisor or Management team.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >High School Diploma or higher; a qualification in Hospitality, Guest Services, or a related field is preferred.</li> <li >Minimum of 1–2 years of experience in Guest Services, Front Office, Call Centre, PBX, or a similar guest-facing role, preferably within a luxury or lifestyle hotel.</li> </ul> <h3 >Required Skills and Attributes</h3> <ul > <li >Excellent command of spoken and written English, with a clear, confident, and professional telephone manner.</li> <li >Proficiency in Microsoft Office and Opera PMS; experience with hotel communication or guest request management systems is an advantage.</li> <li >Strong guest service, communication, and interpersonal skills with a professional approach.</li> <li >Ability to multitask, prioritize, and respond efficiently in a fast-paced environment.</li> <li >Attention to detail with a strong commitment to guest privacy and confidentiality.</li> <li >Strong coordination and follow-up skills, with the ability to communicate effectively across hotel departments.</li> <li >Flexible and composed under pressure.</li> <li >Comfortable working effectively within a diverse and multicultural team environment.</li> </ul> <h3 >Application Information</h3> <p >This full-time position offers an opportunity to contribute to the guest experience at SLS The Red Sea.</p>

<p>We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks. You'll create challenging tasks and evaluation criteria within realistic simulated environments:</p><p>Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history</p><p>Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent</p><p>Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient</p><p>Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust</p><p>What this is NOT</p><ul><li>Not data labeling</li><li>Not prompt engineering</li><li>Not writing code from scratch - the agent writes most of the code; you guide and evaluate</li></ul><p>What we look for</p><ul><li>5+ years in software development</li><li>Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis</li><li>Experience writing tests (functional, integration)</li><li>English proficiency - B2+</li></ul><p><br></p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years in software development</li><li>Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis</li><li>Experience writing tests (functional, integration)</li><li>English proficiency - B2+</li></ul>

<p>We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks. You'll create challenging tasks and evaluation criteria within realistic simulated environments:</p><p>Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history</p><p>Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent</p><p>Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient</p><p>Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust</p><p>What this is NOT:</p><ul><li>Not data labeling</li><li>Not prompt engineering</li><li>Not writing code from scratch - the agent writes most of the code; you guide and evaluate</li></ul><p>What we look for:</p><ul><li>5+ years in software development</li><li>Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis</li><li>Experience writing tests (functional, integration)</li><li>English proficiency - B2+</li></ul><p>Why this is hard:</p><p>Frontier models are already good at coding. Creating a task that genuinely challenges the best models is non-trivial. You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution. Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A Master s Degree in Computer Science, Software Engineering, Data Science / Data Analytics, Artificial Intelligence / Machine Learning, Computational Linguistics / Natural Language Processing (NLP), Information Systems or other related fields. Bachelor s degree is accepted if only candidate has 5 years of experience in the field.</li><li>Candidates should have a minimum of 3 years of professional experience in related roles or domain - specifically for QA-automation/testing or cybersecurity roles</li><li>5+ years in software development</li><li>Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis</li><li>Experience writing tests (functional, integration)</li><li>English proficiency - B2+</li></ul>

<h3 >About the Role</h3> <p >Accor is seeking a <strong >Reservation Agent</strong> to join our team in Medina, Al Madinah, Saudi Arabia. This is a full-time position designed for candidates with 0-1 years of experience. The Reservation Agent will be responsible for managing guest bookings and ensuring a positive experience from the initial point of contact.</p> <h3 >Role Summary</h3> <p >As a Reservation Agent, you will serve as the primary contact for guests, delivering professional service and facilitating a seamless booking process. Your enthusiasm, attention to detail, and commitment to guest satisfaction will be instrumental in driving business success and building lasting relationships with our clientele within a dynamic team environment in Madinah.</p> <h3 >Key Responsibilities</h3> <ul > <li >Respond promptly and professionally to all room reservation inquiries via phone, email, and other communication channels with a friendly and helpful demeanor.</li> <li >Efficiently process accommodation bookings for diverse market segments, including leisure travelers, business clients, and group reservations.</li> <li >Accurately input and maintain all reservation information in the Property Management System, ensuring data integrity.</li> <li >Strategically upsell room types and complementary services to maximize revenue while addressing guest needs and preferences.</li> <li >Provide comprehensive information about the property, amenities, facilities, and local attractions in Madinah to enhance the guest experience.</li> <li >Collaborate seamlessly with front office, housekeeping, and other departments to ensure all guest requests and special requirements are fulfilled.</li> <li >Handle reservation modifications, cancellations, and special requests with a customer-centric approach and empathetic communication.</li> <li >Maintain current knowledge of room availability, pricing structures, promotional offers, and seasonal packages.</li> <li >Resolve guest concerns and complaints in a timely, professional, and solution-oriented manner.</li> <li >Contribute proactively to the continuous improvement of reservation processes and overall guest experience through feedback and innovative suggestions.</li> <li >Manage multiple tasks efficiently in a fast-paced environment while maintaining composure and organizational excellence.</li> </ul> <h3 >Candidate Requirements</h3> <ul > <li >0-1 years of experience in a relevant customer service or hospitality role.</li> <li >Flexible availability to work various shifts, including weekends and holidays as required.</li> <li >Customer-focused attitude with a genuine passion for delivering exceptional service.</li> <li >Proven ability to work collaboratively and supportively within a team environment.</li> <li >Knowledge of local Madinah attractions and cultural awareness is advantageous.</li> </ul> <h3 >About Accor</h3> <p >Accor is a global hospitality group that brings together over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations worldwide. Accor is committed to offering numerous opportunities for professional development and advancement. The company embodies a vision of responsible hospitality, where every gesture, smile, and action contributes to creating a positive and memorable impact for customers, colleagues, and the planet.</p> <h3 >Application Information</h3> <p >Candidates interested in this <strong >full-time</strong> Reservation Agent position in Medina are encouraged to apply.</p>

<h3 >About Ninja and the Dispatch Agent Role</h3> <p >Ninja, a quick-commerce company, is seeking a <strong >Dispatch Agent</strong> to join its operations team. This full-time role is integral to supporting fast-paced last-mile delivery operations, focusing on the efficient coordination and monitoring of orders.</p> <h3 >Purpose of the Role</h3> <p >The Dispatch Agent is responsible for overseeing the entire order lifecycle, from pickup to customer delivery. This involves ensuring efficient dispatching, facilitating timely deliveries, and proactively resolving any operational issues that may arise during the delivery process.</p> <h3 >Core Responsibilities</h3> <ul > <li >Coordinate and dispatch orders to delivery partners efficiently.</li> <li >Monitor active deliveries to ensure orders are delivered within expected timeframes.</li> <li >Communicate effectively with delivery partners and internal teams to maintain smooth operations.</li> <li >Track order status and take immediate action on delayed, cancelled, or problematic orders.</li> <li >Resolve operational issues and escalate critical cases as required.</li> <li >Follow up on delivery performance to ensure service-level targets are consistently met.</li> <li >Maintain accurate dispatch and delivery records.</li> <li >Support daily operations and contribute to ongoing efforts to improve delivery efficiency and customer experience.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >0–3 years of experience in dispatch, logistics, delivery operations, or a related field.</li> <li >Basic computer skills and proficiency in working with operational systems.</li> <li >Good command of English; knowledge of Arabic is considered a plus.</li> </ul> <h3 >Essential Skills and Attributes</h3> <ul > <li >Strong communication and coordination skills.</li> <li >Demonstrated ability to work effectively in a fast-paced, time-sensitive environment.</li> <li >Strong problem-solving and multitasking abilities.</li> <li >High level of attention to detail.</li> </ul> <h3 >Work Environment</h3> <p >This role requires a willingness to work in shifts, including weekends, as operational demands dictate. The environment is dynamic and focused on maintaining high standards of delivery efficiency.</p>

<p>We are looking for a Dispatch Agent to support fast-paced last-mile delivery operations. The role is responsible for coordinating and monitoring orders from pickup to customer delivery, ensuring efficient dispatching, timely deliveries, and quick resolution of operational issues.</p><p>Responsibilities</p><ul><li>Coordinate and dispatch orders to delivery partners efficiently.</li><li>Monitor active deliveries and ensure orders are delivered within the expected timeframe.</li><li>Communicate with delivery partners and internal teams to ensure smooth operations.</li><li>Track order status and take immediate action on delayed, cancelled, or problematic orders.</li><li>Resolve operational issues and escalate critical cases when required.</li><li>Follow up on delivery performance and ensure service-level targets are met.</li><li>Maintain accurate dispatch and delivery records.</li><li>Support daily operations and contribute to improving delivery efficiency and customer experience.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>0 3 years of experience in dispatch, logistics, delivery operations, or a related field.</p><p>Strong communication and coordination skills.</p><p>Ability to work in a fast-paced, time-sensitive environment.</p><p>Strong problem-solving and multitasking abilities.</p><p>Good attention to detail.</p><p>Basic computer skills and ability to work with operational systems.</p><p>Good command of English; Arabic is a plus.</p><p>Willingness to work in shifts, including weekends when required.</p>

<h3 >About Raffles Hotel Jeddah</h3> <p >Raffles Hotel Jeddah offers world-class luxury and expert service, located adjacent to a residential tower. The hotel upholds the high standards, special touches, and trademark elegance characteristic of the Raffles brand, complementing a stay in Jeddah. As an employee, individuals are expected to embody and convey the brand and company mindset through the <strong >Heartiest service culture</strong>.</p> <h3 >Role Overview: Reservations Agent</h3> <p >Raffles Hotels &amp; Resorts is seeking a professional and customer-focused <strong >Reservations Agent</strong> to join our team in Jeddah, Makkah, Saudi Arabia. This full-time position is suitable for candidates with 0-1 years of experience. The Reservations Agent plays a crucial role in ensuring guest satisfaction by efficiently managing bookings, providing comprehensive information about hotel services, and maximizing revenue through effective sales techniques.</p> <h3 >Key Responsibilities</h3> <ul > <li >Handle incoming reservations via phone, email, and online booking systems, ensuring accuracy and timeliness.</li> <li >Provide detailed information about hotel accommodations, rates, packages, and special offers to potential guests.</li> <li >Utilize up-selling techniques to maximize room revenue and promote hotel services.</li> <li >Enter and maintain reservation data in the property management system (PMS) with a high level of accuracy.</li> <li >Follow up on guest requests and inquiries within 24 hours of receipt.</li> <li >Assist with group bookings and manage allotments as directed by management.</li> <li >Collaborate with other departments to ensure smooth guest experiences from reservation to check-out.</li> <li >Monitor and update hotel availability to optimize occupancy rates.</li> <li >Prepare daily reports on reservations, cancellations, and modifications.</li> <li >Maintain knowledge of local attractions and events to assist guests with inquiries.</li> <li >Adhere to hotel policies and procedures, ensuring compliance with industry standards.</li> <li >Participate in regular training sessions to stay updated on new offerings and reservation techniques.</li> </ul> <h3 >Candidate Profile</h3> <p >The ideal candidate will possess the following attributes and experience:</p> <ul > <li >0-1 years of experience in a related field.</li> <li >Flexible schedule, including availability to work evenings, weekends, and holidays as required.</li> <li >Ability to multi-task and work efficiently in a fast-paced environment.</li> <li >Ability to remain calm and professional under pressure.</li> </ul> <h3 >Work Environment</h3> <p >This is a full-time position based at Raffles Hotel Jeddah in Jiddah, Makkah, Saudi Arabia. The role operates within a dynamic hospitality setting that requires adaptability to varying guest needs and operational demands.</p> <h3 >Application Process</h3> <p >Interested candidates are invited to apply for this opportunity to join the Raffles Hotels &amp; Resorts team.</p>

<h3 >About EDITION and the Guest Experience Agent Role</h3> <p >EDITION Hotels, a collaboration between boutique hotelier Ian Schrager and Marriott International, offers a luxury hospitality experience. We are seeking a <strong >Guest Experience Agent - Saudi National</strong> to join our team in a full-time capacity. This role is suitable for individuals with 0-1 years of experience who are dedicated to delivering high-quality guest service.</p> <h3 >Role Overview and Impact</h3> <p >The Guest Experience Agent is responsible for creating memorable and unique experiences for guests, extending beyond routine check-in and check-out processes. This position empowers individuals to guide guests throughout their entire stay, ensuring a distinctive and engaging hospitality experience.</p> <h3 >Core Duties and Responsibilities</h3> <ul > <li >Process operational needs related to guest services.</li> <li >Address and fulfill guest requests promptly and professionally.</li> <li >Complete necessary reports accurately.</li> <li >Share information about local area highlights with guests.</li> <li >Contribute to maintaining a safe workplace environment.</li> <li >Adhere to all company policies and procedures.</li> <li >Maintain confidentiality of guest and company information.</li> <li >Protect company assets.</li> <li >Uphold established quality standards in all interactions and tasks.</li> <li >Ensure professional uniform, personal appearance, and communication standards are met.</li> </ul> <h3 >Candidate Profile and Physical Demands</h3> <p >Candidates for this role should possess strong interpersonal skills and a commitment to delivering service that creates memorable guest experiences. The position requires a hands-on approach to work and includes specific physical requirements:</p> <ul > <li >Ability to stand, sit, or walk for extended periods.</li> <li >Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.</li> </ul> <h3 >Company Culture and Values</h3> <p >Marriott International is an equal opportunity employer committed to welcoming all individuals and providing access to opportunity. We foster an environment where the unique backgrounds of our associates are valued and celebrated. Our strength is derived from the diverse blend of culture, talent, and experiences within our team. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <h3 >Opportunity</h3> <p >Join EDITION and contribute to a team dedicated to delivering exceptional guest service and creating a welcoming environment for all.</p>

<p><b>POSITION SUMMARY&nbsp;</b></p><p><br></p><p>Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests. Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p>Register and room all guest arrivals according to established procedures. Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system. Maintain cashier float and ensure accurate daily report of all money received. Cash hotel guests personal and assist with currency exchange. Keep updated of all modifications to accounting policies and procedures. Attend to guests request of using the service of safety box at all times. Knowledgeable of all special promotion procedures for programs such as Seasonal Packages, Frequent Flyers Programs, and also Hotels Group Loyalty programs. Attend to guest s complaints, inquiries and requests, refer problems to supervisor/Assistant Manager if he/she unable to assist. Ensure that the guests depart the hotel with a positive impression of hotel service. Perform the audit balances and prepare all reports for audit in an orderly fashion. When on night shift, check night report, prepare morning report and prepare all necessary forms for guest arrivals. Maintain comprehensive knowledge of standard reservation procedures. Maintain exemplary department standards of behavior and appearance and attitude. Ensure front desk work area is kept clean and in an orderly state at all times. Is fully aware of the Credit policy. Adhere to policies and procedures. Perform related duties and special projects assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent; a degree in Hospitality Management is an advantage.</p><p>Previous experience in a hotel front office or customer service role is preferred.</p><p>Strong communication and interpersonal skills.</p><p>Proficiency in Microsoft Office and hotel PMS software (such as Opera ) is an advantage.</p><p>Good problem-solving and organizational skills.</p><p>Ability to work flexible shifts, including weekends and holidays.</p><p>Professional appearance and positive attitude.</p>

<p>POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests. Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks. You'll create challenging tasks and evaluation criteria within realistic simulated environments:</p><p>Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history</p><p>Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent</p><p>Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient</p><p>Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust</p><p>What this is NOT</p><ul><li>Not data labeling</li><li>Not prompt engineering</li><li>Not writing code from scratch - the agent writes most of the code; you guide and evaluate</li></ul><p>What we look for</p><ul><li>5+ years in software development</li><li>Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis</li><li>Experience writing tests (functional, integration)</li><li>English proficiency - B2+</li></ul><p>Why this is hard</p><p>Frontier models are already good at coding. Creating a task that genuinely challenges the best models is non-trivial. You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution.</p><p>Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.</p><p>How it works</p><ol><li>Apply</li><li>Pass qualification(s)</li><li>Join a project</li><li>Complete tasks</li><li>Get paid</li></ol><p>Effort estimate</p><p>Tasks for this project are estimated to take 20 hours to complete, depending on complexity. This is an estimate and not a schedule requirement; you choose when and how to work. Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.</p><p>Compensation</p><p>Up to $50/hr equivalent , depending on level and pace. Tasks are estimated at ~20 hours each; you set your own schedule.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years in software development</li><li>Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis</li><li>Experience writing tests (functional, integration)</li><li>English proficiency - B2+</li></ul><p></p></section>

<h3 >About the Role</h3> <p >Mindrift is seeking a Freelance Agent Evaluation Engineer to join projects focused on testing, evaluating, and improving AI systems for leading tech companies. This is a part-time, project-based freelance opportunity, not permanent employment. The role involves building datasets to evaluate AI coding agents and assess how well models handle real-world developer tasks. Compensation is paid per accepted task, with the potential to earn up to the equivalent of $50 per hour.</p> <h3 >Key Responsibilities</h3> <ul > <li >Build realistic developer environments, including a virtual company with a codebase, infrastructure, and context such as tickets, documentation, and conversations, to form a believable development history.</li> <li >Design tasks from intermediate states of these environments, crafting prompts, defining "solved" criteria, and ensuring tasks are solvable by an AI agent.</li> <li >Write tests to verify agent solutions, accepting all valid approaches and rejecting incorrect ones, maintaining an appropriate level of strictness.</li> <li >Iterate on tasks and tests based on QA feedback, reviewing agent solutions, analyzing failures, and refining evaluations for fairness and robustness.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >Minimum of 5 years of experience in software development.</li> <li >Minimum of 3 years of professional experience in related roles or domains, specifically in QA automation/testing or cybersecurity.</li> <li >Proficiency in Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, and Redis.</li> <li >Experience writing functional and integration tests.</li> <li >English proficiency at B2 level or higher.</li> </ul> <h3 >Nature of the Work</h3> <p >This role is distinct from data labeling or prompt engineering. It does not involve writing code from scratch; instead, the focus is on guiding and evaluating AI agent-generated code. The work requires a deep understanding of where frontier AI models fail in coding tasks and the ability to design challenges that differentiate between effective and ineffective solutions. Developing tests that accurately accept all correct solutions while rejecting incorrect ones is a core aspect of this role.</p> <h3 >Application Process</h3> <p >Candidates will apply, complete qualification assessments, join a project, complete assigned tasks, and receive payment upon task acceptance.</p> <h3 >Benefits of this Freelance Opportunity</h3> <p >This freelance project offers the flexibility to work remotely and part-time, accommodating primary professional or academic commitments. Participants will engage with advanced AI projects, gaining experience that can enhance their professional portfolio and contribute to shaping future AI model understanding and communication within their field of expertise.</p>

Please submit your CV in English and indicate your level of English proficiency.<br><br>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.<br><br>We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.<br><br>You'll create challenging tasks and evaluation criteria within realistic simulated environments:<br><br>Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust<br><br>What this is NOT:<br><br>Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate<br><br>What we look for:<br><br>5+ years in software development Core stack: Python (Fast API), Java Script/Type Script (React), Docker, Postgres, Kafka, Redis Experience writing tests (functional, integration) English proficiency - B2+<br><br>Why this is hard:<br><br>Frontier models are already good at coding. Creating a task that genuinely challenges the best models is non-trivial. You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution. Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<br><br>Requirements And Benefits<br><br>Educational qualifications<br><br>A Master's Degree in Computer Science, Software Engineering, Data Science / Data Analytics, Artificial Intelligence / Machine Learning, Computational Linguistics / Natural Language Processing (NLP), Information Systems or other related fields. Bachelor's degree is accepted if only candidate has 5 years of experience in the field<br><br>Academic and/or Professional Experience<br><br>Candidates should have a minimum of 3 years of professional experience in related roles or domain - specifically for QA-automation/testing or cybersecurity roles<br><br>How It Works<br><br>Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid<br><br>Compensation:<br><br>Paid per accepted task. Your rate depends on the qualification tier you reach and how efficiently you complete tasks — up to the equivalent of $50/hr. Because payment is per task, a faster pace raises your effective hourly rate.<br><br>Why this freelance opportunity might be a great fit for you? <br><br>Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments. Work on advanced AI projects and gain valuable experience that enhances your portfolio. - Influence how future AI models understand and communicate in your field of expertise

<h3 >About Kempinski Hotels</h3> <p >Kempinski Hotels is seeking a <strong >Guest Relations Agent</strong> to join its team in <strong >Al Khobar, Eastern Region</strong>. This <strong >full-time</strong> position is integral to ensuring exceptional guest experiences and maintaining high service standards within the hotel environment.</p> <h3 >The Role of Guest Relations Agent</h3> <p >The <strong >Guest Relations Agent</strong> is responsible for overseeing and guiding all aspects of Guest Relations operations. Working under the direction of the Guest Relations Manager, the role ensures that all established service standards are consistently met and upheld, contributing to a seamless and positive guest journey.</p> <h3 >Core Responsibilities</h3> <ul > <li >Carry out all administrative duties in cooperation with the Guest Relations Manager.</li> <li >Conduct daily checks on VIP lists and coordinate corresponding activities.</li> <li >Monitor and verify the costs associated with VIP treatments.</li> <li >Ensure full implementation and adherence to the VIP Policy.</li> <li >Prepare and distribute all VIP amenities forms as required.</li> <li >Update guest profiles and review existing records for accuracy.</li> <li >Maintain tidiness within the department and ensure appropriate clothing standards.</li> </ul> <h3 >Guest Experience and Service Delivery</h3> <ul > <li >Liaise with all departments to confirm guest requirements and ensure their execution on arrival days.</li> <li >Pre-check all guest requirements three days prior to arrival and again the day before.</li> <li >Inspect VIP arrival rooms to ensure they are clean and prepared for check-in.</li> <li >Greet arriving guests and escort them to their assigned rooms or suites.</li> <li >Address all guest comments and complaints, ensuring proper reporting and recording procedures are followed.</li> <li >Maintain full knowledge of all hotel activities and promotions to assist guests effectively.</li> <li >Attend to daily guest requirements and inquiries, providing guidance for necessary arrangements.</li> </ul> <h3 >Departmental Support and Coordination</h3> <ul > <li >Support the Guest Relations Supervisor in tasks such as appointments, employee training, performance assessment, induction training, and consultation on dismissals, to ensure effective staffing and productivity.</li> <li >Represent the Guest Relations Supervisor in meetings when required.</li> <li >Foster strong cooperation and regular information exchange with all hotel departments, including the Front Office Manager.</li> <li >Contribute to maintaining service standards, regularly reviewing them, and ensuring their adherence through targeted training.</li> <li >Participate in regular departmental meetings covering performance reviews, information sharing, and proposals for improvement.</li> <li >Undertake additional responsibilities and tasks as needed by the business and hotel operations.</li> </ul> <h3 >Candidate Profile</h3> <p >Candidates for this position should possess <strong >0-1 years of relevant experience</strong> in guest relations or a similar hospitality role. The ideal candidate will demonstrate strong organizational skills, meticulous attention to detail, and a commitment to delivering high-quality guest service in a dynamic hotel environment.</p>

<p>Job Summary We are seeking a motivated, customer-focused, and detail-oriented Remote Customer Support Agent to join our growing team. In this role, you will serve as the primary point of contact for customers, providing timely, accurate, and professional assistance through various communication channels, including phone, email, live chat, and social media. The ideal candidate is an excellent communicator with strong problem-solving abilities, a positive attitude, and a passion for delivering exceptional customer experiences. You will work closely with internal departments to resolve customer concerns, maintain customer satisfaction, and contribute to continuous service improvements while working independently in a remote environment.</p><p><b>Key Responsibilities</b></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, live chat, messaging platforms, and social media.</li><li>Provide accurate information regarding products, services, pricing, billing, orders, and company policies.</li><li>Resolve customer complaints efficiently while maintaining a positive customer experience.</li><li>Investigate customer issues and coordinate with internal departments to provide effective solutions.</li><li>Process customer requests including returns, refunds, exchanges, cancellations, account updates, and order modifications.</li><li>Accurately document customer interactions using CRM software and internal support systems.</li><li>Follow established procedures, workflows, and quality standards for customer service.</li><li>Escalate complex or unresolved issues to supervisors or specialized departments when necessary.</li><li>Maintain a thorough understanding of company products, services, promotions, and policies.</li><li>Meet or exceed established customer satisfaction, response time, and productivity metrics.</li><li>Identify recurring customer issues and provide recommendations for improving products, services, or support processes.</li><li>Assist customers with technical troubleshooting when applicable.</li><li>Participate in ongoing training sessions, coaching, and team meetings.</li><li>Maintain confidentiality of customer information and comply with company privacy and security policies.</li><li>Contribute to a positive team environment by sharing knowledge and best practices.</li></ul><p>Preferred Skills</p><ul><li>Experience supporting customers through multiple communication channels.</li><li>Familiarity with remote collaboration tools such as Slack, Microsoft Teams, Zoom, or Google Meet.</li><li>Strong typing skills with high accuracy.</li><li>Basic technical troubleshooting knowledge.</li><li>Experience handling high-volume customer inquiries.</li><li>Ability to adapt quickly to changing priorities and new technologies.</li><li>Bilingual or multilingual abilities are considered an asset.</li></ul><p>Core Competencies</p><ul><li>Customer-focused mindset</li><li>Professional communication</li><li>Emotional intelligence</li><li>Active listening</li><li>Critical thinking</li><li>Attention to detail</li><li>Adaptability</li><li>Reliability</li><li>Team collaboration</li><li>Accountability</li><li>Time management</li><li>Integrity</li><li>Problem-solving</li><li>Positive attitude</li></ul><p>Performance Expectations</p><ul><li>Maintain high customer satisfaction ratings.</li><li>Meet established response and resolution time goals.</li><li>Achieve quality assurance standards.</li><li>Maintain accurate customer records.</li><li>Demonstrate professionalism in every customer interaction.</li><li>Consistently meet productivity and attendance expectations.</li></ul><p>Working Conditions</p><ul><li>Fully remote position.</li><li>Flexible work schedule based on business needs.</li><li>May require evening, weekend, or holiday availability.</li><li>Prolonged periods of sitting and computer use.</li><li>Frequent communication through phone, email, chat, and video conferencing.</li></ul><p>Equipment Requirements</p><ul><li>Reliable high-speed internet connection.</li><li>Desktop or laptop computer meeting company specifications.</li><li>Noise-canceling headset with microphone.</li><li>Webcam for virtual meetings and training.</li><li>Secure and private home office workspace.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent (Associate's or Bachelor's degree preferred).</li><li>Previous experience in customer service, call center, help desk, or customer support is preferred.</li><li>Excellent verbal and written communication skills.</li><li>Strong active listening and interpersonal skills.</li><li>Exceptional problem-solving and conflict-resolution abilities.</li><li>Ability to remain calm, patient, and professional under pressure.</li><li>Strong organizational and time-management skills.</li><li>Ability to multitask and prioritize work in a fast-paced environment.</li><li>Comfortable working independently in a remote setting.</li><li>Proficiency with Microsoft Office, Google Workspace, and web-based applications.</li><li>Experience using CRM platforms such as Salesforce, Zendesk, HubSpot, Freshdesk, or similar systems is preferred.</li><li>Reliable high-speed internet connection and a quiet, distraction-free workspace.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Offer consistently professional, friendly, warm and engaging service<br>• Give a warm welcome and check in guests taking into account the established SOPs<br>• Check out of departing guest in accordance with the established standards<br>• Sell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issues<br>• Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest in accordance with the credit policy<br>• Corporate with colleagues from all departments, in particular Housekeeping, Finance and Reservation<br>• Ensure that the Guest Service Desk is manned, operationally prepared and stocked at all times in order to be available for guests as a point of contact<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 >About the Role</h3> <p >Centro Shaheen is seeking a <strong >Guest Service Agent - Saudi National</strong> to join our team in Jeddah. This full-time position is designed for individuals committed to providing professional, customer-focused service and ensuring a memorable experience for all guests.</p> <h3 >Role Overview</h3> <p >As a Guest Service Agent, you will be a key representative of the Front Office, responsible for direct guest interaction and support. This role involves managing various operational tasks at the guest service desk while maintaining high standards of service and guest satisfaction.</p> <h3 >Key Responsibilities</h3> <ul > <li >Deliver consistently professional, friendly, warm, and engaging service to all hotel guests.</li> <li >Perform guest check-ins and check-outs in accordance with established Standard Operating Procedures (SOPs) and hotel standards.</li> <li >Manage room sales for walk-in guests and address day-to-day facility issues proactively.</li> <li >Handle cash inventory, including cashing cheques and bills of exchange in foreign currencies for hotel guests, adhering to credit policy guidelines.</li> <li >Collaborate effectively with colleagues across various departments, particularly Housekeeping, Finance, and Reservation.</li> <li >Ensure the Guest Service Desk is consistently staffed, operationally prepared, and adequately stocked to serve as a primary point of contact for guests.</li> <li >Uphold guest privacy by ensuring that no personal details are disclosed.</li> <li >Maintain a comprehensive understanding of the hotel’s policies, procedures, service standards, facilities, and current events.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor's Degree or Higher Diploma.</li> <li >No previous experience is required for this role, making it suitable for entry-level professionals.</li> </ul> <h3 >Candidate Profile</h3> <p >We are seeking a dynamic and self-motivated Saudi National with a strong commitment to customer service. The ideal candidate will be proactive, detail-oriented, and capable of working collaboratively within a hospitality environment.</p> <h3 >Work Location and Type</h3> <p >This is a full-time position based in Jeddah.</p>

<h3 >About the Customer Experience Agent/Associate Role</h3> <p >* Moller - Maersk is seeking a <strong >Customer Experience Agent/Associate</strong> to join our team in the <strong >Makkah</strong> region, covering <strong >Jeddah</strong> and <strong >Makkah</strong>. This <strong >full-time</strong> role is central to providing services to customers once they are onboarded into the Maersk environment, ensuring a seamless experience within our operations.</p> <h3 >Core Responsibilities</h3> <p >The primary activities for this Customer Experience role include:</p> <ul > <li >Customer channel management</li> <li >Case Management</li> <li >Customer onboarding and relationship management</li> <li >Contract and dispute management</li> <li >Other related support activities</li> </ul> <h3 >Role Context and Professional Development</h3> <p >This position falls within the Administrative stream, which primarily supports others by performing skilled technical, administrative, or operational tasks. Individuals in this stream develop skills through job-related training and on-the-job experience within a specific job discipline. The role involves working on tasks of limited scope and complexity, exercising independent judgment within defined boundaries and guidelines, typically under supervision. Colleagues are expected to have knowledge of standardized work routines and methods, and general facts, with the ability to escalate non-routine problems to a more experienced colleague or supervisor.</p> <h3 >Required Skills and Foundational Knowledge</h3> <p >Candidates for this role are expected to possess skills developed through job-related training and on-the-job experience within a specific job discipline. A foundational knowledge of standardized work routines, methods, and general facts and information is required. The position requires limited job and business knowledge at the time of hiring.</p> <h3 >Diversity and Inclusion at Maersk</h3> <p >Maersk is committed to a diverse and inclusive workplace, embracing different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.</p> <h3 >Application Accommodation and Support</h3> <p >We are happy to support your need for any adjustments during the application and hiring process. If you require special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing a@******************************.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>