Symfony وظائف في السعودية

We’re hiring: Senior PHP Software Engineer<br>We’re looking for a Senior PHP Software Engineer who wants to do more than just write code, someone who can own architecture, make technical decisions, and build scalable systems from the ground up.<br>What you’ll do Build new products from scratch and own their architecture Design and develop core systems for a high-scale, cloud-based platform Build robust internal and external RESTful APIsWrite tested, maintainable, high-quality code Raise the bar on architecture, patterns, and engineering practices Work in an agile team that adapts to what the project actually needs<br><br>What you bring5+ years of PHP experience with strong command of PHP 8+Deep hands-on experience with Laravel (Symfony/Yii is a plus) Full-stack awareness, from frontend to database design Strong understanding of MySQL, Postgre SQL, and relational database/schema design Experience with Vue.js, React, or Angular Strong knowledge of design patterns, TDD, and scalable architecture Experience with distributed systems and CI/CD pipelines Strong Git skills<br><br>Bonus points AWS, microservices architecture, Docker/containers, and event queues.<br><br>If you enjoy owning architecture decisions, solving complex problems, writing clean code, and building systems that scale, we’d love to receive your application. Join Sahseh and help us build what’s next.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Title</b>: Backend Developer (3 11 Years Experience) Experience: 3 11 Years Employment Type: Full-Time Location: Open Role Summary We are seeking an experienced Backend Developer to design, develop, and maintain scalable, secure, and high-performance server-side applications and APIs. The ideal candidate will have expertise in backend development frameworks, microservices architecture, database design, API development, and cloud-native application development while collaborating with cross-functional teams to deliver enterprise-grade solutions. Key Responsibilities Design, develop, and maintain scalable backend applications and microservices. Develop RESTful APIs and backend services to support web and mobile applications. Build secure, high-performance, and reliable server-side applications. Design and optimize database schemas, queries, and data access layers. Integrate third-party services and enterprise applications through APIs. Troubleshoot, debug, and optimize backend application performance. Implement authentication, authorization, and security best practices. Collaborate with frontend developers, DevOps engineers, QA teams, and business stakeholders. Participate in code reviews, technical design discussions, and architectural decisions. Create and maintain technical documentation and follow software development best practices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Hands-on experience with Java (Spring Boot) OR .NET (ASP.NET Core) OR Node.js OR Python (Django) OR Ruby on Rails OR PHP (Laravel/Symfony) .</li><li>Strong experience developing REST APIs and backend services.</li><li>Experience with Microservices Architecture .</li><li>Strong knowledge of SQL OR PostgreSQL OR MySQL OR Microsoft SQL Server .</li><li>Experience with Git and version control systems.</li><li>Understanding of Object-Oriented Programming (OOP) and software design principles.</li><li>Experience integrating third-party APIs and enterprise systems.</li><li>Strong debugging, problem-solving, and performance optimization skills.</li><li>Experience with Docker OR Kubernetes .</li><li>Experience with Kafka OR RabbitMQ or other messaging platforms.</li><li>Experience with Redis OR Memcached for caching.</li><li>Knowledge of AWS OR Microsoft Azure OR Google Cloud Platform (GCP) .</li><li>Familiarity with CI/CD pipelines and DevOps practices.</li><li>Experience with GraphQL .</li><li>Understanding of authentication mechanisms such as OAuth 2.0 , JWT , and OpenID Connect .</li><li>Bachelor's or Master's degree in Computer Science, Information Technology, Software Engineering, or a related field.</li><li>3 11 years of experience in backend application development.</li><li>Experience building cloud-native and distributed applications.</li><li>Knowledge of domain-driven design and event-driven architectures.</li><li>Experience working in Agile/Scrum environments.</li><li>Strong communication and collaboration skills.</li><li>Ability to write clean, maintainable, and well-documented code.</li></ul><p></p></section>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">YO IT Consulting is seeking a PHP Quality Assurance Lead for a remote, contract role. This position focuses on overseeing the quality and consistency of PHP AI training projects. The role involves reviewing AI-generated PHP code and the work of trainers and QA personnel, ensuring adherence to project guidelines, and providing detailed written feedback. This is an opportunity to contribute to a rapidly growing AI Data Services company that provides training data to major AI companies and foundation-model labs. Your leadership in PHP quality will be instrumental in ensuring training data is accurate, executable, secure, well-explained, and meets client expectations.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Conduct spot checks on PHP items and provide continuous feedback via direct messages.</li> <li style="margin:0 0 6px;">Review AI-generated PHP code, backend code snippets, debugging responses, API examples, database logic, and test cases.</li> <li style="margin:0 0 6px;">Communicate guideline updates and PHP-specific quality standards to trainers and QAs on Discord.</li> <li style="margin:0 0 6px;">Address inquiries regarding PHP syntax, frameworks, runtime behavior, security, testing methodologies, and rubric interpretation.</li> <li style="margin:0 0 6px;">Engage inactive contributors through direct messages and follow-up tracking.</li> <li style="margin:0 0 6px;">Develop and maintain PHP documentation, style guides, code examples, tracking systems, FAQs, honeypots, and onboarding materials.</li> <li style="margin:0 0 6px;">Facilitate onboarding and training sessions for PHP trainers and QAs.</li> <li style="margin:0 0 6px;">Identify and flag PHP recommendations that are insecure, outdated, misleading, or not production-ready.</li> <li style="margin:0 0 6px;">Analyze recurring quality issues and propose improvements to QA processes.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Bachelor’s or Master’s degree in Computer Science, Software Engineering, IT, or equivalent professional experience.</li> <li style="margin:0 0 6px;">Proficiency in English for understanding guidelines and providing clear technical feedback.</li> <li style="margin:0 0 6px;">Minimum of 3 years of professional experience in PHP development, backend engineering, code review, QA, mentoring, or related fields.</li> <li style="margin:0 0 6px;">Strong understanding of PHP 8+, Object-Oriented Programming (OOP), namespaces, Composer, autoloading, arrays, exceptions, type declarations, sessions, HTTP, REST APIs, database access, and error handling.</li> <li style="margin:0 0 6px;">Ability to evaluate PHP content and identify issues such as non-executable code, insecure SQL handling, weak validation, logical flaws, outdated syntax, hallucinated APIs, or incomplete explanations.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Preferred Skills and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Familiarity with frameworks and tools such as Laravel, Symfony, PHPUnit, Pest, MySQL/PostgreSQL, Redis, Docker, GitHub, CI/CD pipelines, static analysis tools, and PSR standards.</li> <li style="margin:0 0 6px;">Prior experience leading or supporting remote teams of trainers, annotators, reviewers, engineers, or QAs.</li> <li style="margin:0 0 6px;">Comfort working with platforms including Discord, Google Sheets, Google Docs, various trackers, dashboards, GitHub, and project management systems.</li> <li style="margin:0 0 6px;">High level of organization with the ability to maintain documentation, style guides, trackers, FAQs, calibration tasks, and honeypots.</li> <li style="margin:0 0 6px;">Experience with AI training, Large Language Model (LLM) evaluation, code QA, or rubric-based review processes.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Arrangement and Opportunity</h3> <p style="margin:0 0 12px; ************;">This is a contract, hourly position. While there is no immediate project assignment for this role, qualified candidates will be prioritized for future relevant opportunities within the company's expert network. This also provides access to future projects available through the network.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Selection Process</h3> <p style="margin:0 0 12px; ************;">The selection process includes an AI-driven interview, a domain-specific task, and an interview with a recruiter.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The F&amp;B Host/Hostess serves as the first point of contact and the "face" of the hotel s dining outlets. This role is responsible for warmly welcoming guests, managing reservations, efficiently coordinating seating arrangements, and ensuring a seamless, premium first impression that aligns with M venpick s renowned standards of hospitality.</p><p>Key Responsibilities</p><p>1. Guest Welcome &amp; Seating Management</p><ul><li>Greet guests warmly and professionally upon arrival with a genuine smile, using their names whenever possible (especially for Accor Live Limitless/ALL members and VIPs).</li><li>Escort guests to their designated tables, present menus, introduce their server, and ensure they are comfortably seated.</li><li>Manage the flow of the restaurant floor efficiently, balancing table distributions among service staff to prevent bottlenecks.</li><li>Extend a gracious and polite farewell to guests as they leave, ensuring their feedback is positive.</li></ul><p>2. Reservations &amp; System Administration</p><ul><li>Handle all incoming dining inquiries, bookings, and walk-ins utilizing the restaurant management system (e.g., TableCheck, OpenTable, or SevenRooms).</li><li>Optimize seating capacity by strategically planning table allocations for breakfasts, lunches, theme nights, and special events.</li><li>Maintain an updated guest history database, noting specific dietary preferences, seating requests, allergies, and special occasions (birthdays, anniversaries).</li></ul><p>3. Operational Support &amp; Communication</p><ul><li>Maintain a pristine, organized, and elegant reception desk/host station at all times.</li><li>Collaborate closely with the service and kitchen teams to communicate table changes, special guest requests, VIP arrivals, or dietary restrictions.</li><li>Assist the service team during peak operational hours by helping clear tables, presenting bills, or resetting tables if required.</li><li>Stay thoroughly informed about daily specials, menu ingredients, hotel promotions, and operating hours across all hotel facilities.</li></ul><p>4. Professional Etiquette &amp; Brand Compliance</p><ul><li>Adhere strictly to M venpick grooming, uniform, and presentation standards.</li><li>Handle guest complaints or wait-time frustrations diplomatically and professionally, escalating issues to the Restaurant Manager when necessary.</li><li>Support hotel localization goals ( Saudization ) by embodying authentic local hospitality and fostering a welcoming cultural environment.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum of 1 2 years of experience in a host/hostess or guest-facing role within a 5-star hotel, luxury restaurant, or high-end lounge.</li><li>Excellent command of English (spoken and written) is required. Fluency in Arabic is highly advantageous to effectively communicate with local corporate clients and families.</li><li>Familiarity with modern restaurant reservation platforms and Point of Sale (POS) systems (e.g., Micros Symphony).</li><li>Exceptional communication and presentation skills, high emotional intelligence, a vibrant personality, and the ability to remain calm and elegant under pressure.</li><li>Willingness to work flexible shifts, including weekends, holidays, and split shifts according to business needs.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p><strong>Sofitel Riyadh Hotel &amp; Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth</strong><br>The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.</p><br><br>Job Description<br><br><ul><li>Oversees all hotel credit and accounts receivable functions.</li><li>Reviews and approves credit applications in line with company policies.</li><li>Conducts credit checks for corporate, government, and travel agency accounts.</li><li>Follows up on outstanding balances and ensures timely collections.</li><li>Reviews aging reports and supports effective collection strategies.</li><li>Ensures accurate billing for groups, events, long‑stay guests, and corporate accounts.</li><li>Verifies supporting documents and resolves billing disputes with relevant departments.</li><li>Maintains accurate and compliant credit files and documentation.</li><li>Prepares credit reports, reconciliations, and month‑end summaries.</li><li>Supports internal and external audits with required documentation.</li><li>Coordinates closely with Front Office, Sales, Events, and Finance teams.</li><li>Communicates with clients regarding billing inquiries, payments, and credit terms.</li><li>Builds and maintains positive relationships with clients and business partners.</li><li>Reporting to the Credit Manager</li></ul><br>Qualifications<br><br><ul><li>Previous experience in hotel credit, accounts receivable, or finance (hospitality experience preferred).</li><li>Strong understanding of credit procedures, billing, and collection processes.</li><li>High level of accuracy, integrity, and attention to detail.</li><li>Strong communication and negotiation skills.</li><li>Ability to work independently and manage deadlines.</li><li>Proficiency in PMS, accounting systems, and MS Excel.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Saudi Arabia </div> </div> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Mӧvenpick Hotel & Residences Riyadh<br><br><br><br>Job Description<br><br>Position Purpose<br><br>Driven by Mövenpick’s philosophy of "doing ordinary things in an extraordinary way," the In-Room Dining Attendant delivers a premium, seamless, and personalized dining experience directly to our guests' rooms and residences. This role acts as a primary touchpoint for upscale service, ensuring impeccable food safety, timing, and genuine Swiss-Saudi hospitality.<br><br>Key Responsibilities & Duties<br><br>1. Guest Service & Order Management<br><br>Answer In-Room Dining phone calls promptly and professionally, using approved Mövenpick telephone etiquette.<br><br>Demonstrate extensive knowledge of the food menu, beverage lists, daily specials, and ingredients to provide upsells and tailored recommendations.<br><br>Accurately record guest orders, dietary restrictions, and special requests in the POS system (e.g., Symphony/Sunsystems).<br><br>Coordinate with the kitchen team to ensure precise preparation and strictly monitor delivery times to meet established internal service-time standards.<br><br>2. Delivery, Setup, and Clearance<br><br>Inspect all trays and food trolleys prior to leaving the kitchen to ensure complete setup (correct cutlery, condiments, temperature control, and presentation).<br><br>Deliver orders directly to guest rooms or private residences with a warm, respectful demeanor, adhering to privacy protocols.<br><br>Explain the dishes upon serving and professionally manage the signing of bills or posting charges to guest rooms.<br><br>Conduct regular floor sweeps and monitoring to promptly clear used trays and trolleys from guest corridors, maintaining the hotel’s pristine presentation.<br><br>3. Food Safety, Hygiene & Compliance<br><br>Strictly adhere to the hotel’s internal Food Safety and Hygiene Standard Operating Procedures (SOPs).<br><br>Ensure full compliance with the Saudi Food and Drug Authority (SFDA) guidelines regarding food handling, temperature logging, and contamination prevention.<br><br>Report any visual or quality anomalies in the food (such as foreign objects or improper washing) immediately to the Hygiene Department and Executive Chef before it leaves the kitchen.<br><br>Maintain a valid Municipality Health Card and ensure immaculate personal grooming at all times.<br><br>4. Team Collaboration & Communication<br><br>Participate in daily departmental shift briefings to stay updated on hotel occupancy, VIP arrivals, and menu changes.<br><br>Utilize designated internal communication channels (e.g., Whats App groups or communication logbooks) to coordinate rapidly with supervisors regarding guest complaints or delayed orders.<br><br><br><br>Qualifications<br><br>Experience: Minimum of 1–2 years of experience in In-Room Dining or Food & Beverage service within a 4 or 5-star hotel environment.<br><br>Education: High school diploma or a hospitality certificate/degree is preferred.<br><br>Language Skills: Excellent command of English (spoken and written). Spoken Arabic is a highly valued asset for engaging with local corporate clients and families.<br><br>Technical Skills: Familiarity with hotel POS software and basic telephone switchboard operations.<br><br>Competencies: * Strong communication and active listening skills.<br><br>Ability to work flexible hours, including night shifts, weekends, and public holidays.<br><br>Resilience and composure under pressure during high-occupancy periods.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p><strong>Sofitel Riyadh Hotel &amp; Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth</strong><br>The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.</p><br><br>Job Description<br><br><p>The job description includes but not limited to the below:</p><br><ul><li>Responsible for driving corporate business revenue in the hotel by securing new accounts, retaining and growing existing corporate clients.</li><li>Develop and execute a proactive corporate sales strategy aligned with the hotel’s overall revenue and marketing plan.</li><li>Identify, target and prospect new corporate accounts and establish relationships.</li><li>Working closely with internal departments to ensure delivery of service standards and maximising profitability.</li><li>Attend industry events, trade shows, road-shows, client visits, site inspections to promote the hotel and secure business.</li><li>Maintain a robust sales pipeline of qualified leads; manage follow-up, proposals, negotiations and contract closures.</li><li>Monitor market trends, competitor activities, demand spikes and identify new opportunity segments.</li><li>Develop and nurture relationships with existing corporate clients, ensuring repeat business and account growth.</li><li>Deliver regular account reviews, forecasting, and check-in meetings with key stakeholders.</li><li>Work closely with Revenue Management to optimise pricing, packaging and yield strategies for corporate business.</li><li>Create and submit proposals, contracts, amendments; ensure all bookings are properly documented and turned over to operations.</li><li>Ensure accurate and timely reporting of sales activities, pipeline status, forecasts, monthly/quarterly results to senior management.</li><li>Liaise with Marketing team to develop targeted campaigns, promotional offers, and sales collateral for the corporate segment.</li><li>Work cross-functionally with F&amp;B and other departments to tailor offers to corporate clients.</li><li>Represent the hotel externally (industry associations, corporate networking events) to raise visibility and brand in the market.</li><li>Keep abreast of hospitality industry trends in the corporate sector developments and apply insights into strategy.</li><li>Maintain professional presentation, high level of service orientation, and uphold the hotel’s luxury brand standards.</li></ul><br>Qualifications<br><br><ul><li>Saudi National&nbsp;</li><li>Minimum 3-5 years of corporate sales experience in a luxury hotel</li><li>Proficient in MS Office programs</li><li>Excellent communication, negotiation and presentation skills to engage C-level clients and decision-makers.</li><li>Strategic thinker with strong analytical skills, self-motivated, and able to operate in fast-paced luxury environment.</li></ul><br>Additional Information<br><br><ul><li>Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>Experience in project coordination, scheduling, and document control.</li><li>A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Saudi Arabia </div> </div> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p><strong>Sofitel Riyadh Hotel &amp; Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth</strong><br>The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.</p><br><br>Job Description<br><br><ul><li>We are seeking a detail-oriented and efficient Purchasing Coordinator to join our team.&nbsp;As a key member of our procurement department, you will play a crucial role in managing purchase requisitions, issuing purchase orders, and ensuring timely delivery of goods and services.<br>&nbsp;</li><li>Manage purchase requisitions and create purchase orders using Future Log and other procurement systems</li><li>Coordinate with suppliers to confirm orders and resolve invoice discrepancies</li><li>Maintain accurate department records and documentation</li><li>Adapt to changing schedule requirements and ensure on-time delivery of goods and services</li><li>Support new supplier qualifications and transitions of new or modified goods/services</li><li>Initiate and develop RFPs and quotes for various purchases under supervision</li><li>Perform research and data analysis using Excel .</li><li>Track and report on department metrics, including corrective actions, inventory use, and cost savings</li><li>Explain procurement policies and procedures to internal customers</li><li>Support compliance with internal controls and identify cost reduction opportunities</li><li>Assist with fleet obligations, including registrations and compliance tracking</li></ul><br>Qualifications<br><br><ul><li>Saudi National&nbsp;</li><li>Bachelor's degree in Business Administration, Supply Chain Management, or a related field</li><li>2+ years of experience in purchasing, procurement, or a related role</li><li>Proficiency in Microsoft Excel</li><li>Strong analytical and problem-solving skills</li><li>Excellent communication skills, both written and verbal</li><li>Ability to manage multiple priorities and meet deadlines in a fast-paced environment</li><li>Detail-oriented with a strong focus on accuracy</li><li>Experience with RFP processes and vendor negotiations</li><li>Knowledge of procurement best practices and industry trends</li><li>Ability to work collaboratively in a team environment</li><li>Strong organizational skills and ability to maintain accurate records</li><li>Familiarity with relevant regulations and compliance requirements</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Saudi Arabia </div> </div> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p><strong>Sofitel Riyadh Hotel &amp; Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth</strong><br>The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.</p><br><br>Job Description<br><br><p>You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!<br>What you will be doing:</p><br><ul><li>Consistently offer professional, friendly and engaging service</li><li>Book and enter room reservation requests using the Property Management System</li><li>Enter rooming lists while ensuring accuracy, as required</li><li>Update reservations ensuring a flawless check in and check out process</li><li>Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities</li><li>Liaise with Sales and other departments as required</li><li>Answer telephone and email inquiries in a timely manner</li><li>Assist guests regarding hotel facilities in an informative and helpful way</li><li>Follow department policies, procedures and service standards</li><li>Follow all safety policies&nbsp;</li><li>Other duties as assigned</li></ul><br>Qualifications<br><br><ul><li>Previous Property Manager System experience preferred</li><li>Computer literate in Microsoft Window applications required</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible &amp; reliable</li><li>Ability to work well under pressure in a fast paced environment</li><li>Ability to work cohesively as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li></ul><br>Additional Information<br><br><ul><li>Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>Experience in project coordination, scheduling, and document control.</li><li>A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>Impeccable grooming and personal presentation aligned with Luxury standards.</li><li>Experience is an asset</li><li>Prior experience working with Opera or a related system</li><li>Fluency in English and Arabic, additional languages are a plus</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Saudi Arabia </div> </div> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The F&amp;B Host/Hostess serves as the first point of contact and the "face" of the hotel s dining outlets. This role is responsible for warmly welcoming guests, managing reservations, efficiently coordinating seating arrangements, and ensuring a seamless, premium first impression that aligns with M venpick s renowned standards of hospitality.</p><p><b>Key Responsibilities</b></p><p>1. Guest Welcome &amp; Seating Management</p><ul><li>Greet guests warmly and professionally upon arrival with a genuine smile, using their names whenever possible (especially for Accor Live Limitless/ALL members and VIPs).</li><li>Escort guests to their designated tables, present menus, introduce their server, and ensure they are comfortably seated.</li><li>Manage the flow of the restaurant floor efficiently, balancing table distributions among service staff to prevent bottlenecks.</li><li>Extend a gracious and polite farewell to guests as they leave, ensuring their feedback is positive.</li></ul><p>2. Reservations &amp; System Administration</p><ul><li>Handle all incoming dining inquiries, bookings, and walk-ins utilizing the restaurant management system (e.g., TableCheck, OpenTable, or SevenRooms).</li><li>Optimize seating capacity by strategically planning table allocations for breakfasts, lunches, theme nights, and special events.</li><li>Maintain an updated guest history database, noting specific dietary preferences, seating requests, allergies, and special occasions (birthdays, anniversaries).</li></ul><p>3. Operational Support &amp; Communication</p><ul><li>Maintain a pristine, organized, and elegant reception desk/host station at all times.</li><li>Collaborate closely with the service and kitchen teams to communicate table changes, special guest requests, VIP arrivals, or dietary restrictions.</li><li>Assist the service team during peak operational hours by helping clear tables, presenting bills, or resetting tables if required.</li><li>Stay thoroughly informed about daily specials, menu ingredients, hotel promotions, and operating hours across all hotel facilities.</li></ul><p>4. Professional Etiquette &amp; Brand Compliance</p><ul><li>Adhere strictly to M venpick grooming, uniform, and presentation standards.</li><li>Handle guest complaints or wait-time frustrations diplomatically and professionally, escalating issues to the Restaurant Manager when necessary.</li><li>Support hotel localization goals ( Saudization ) by embodying authentic local hospitality and fostering a welcoming cultural environment.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Skills &amp; Qualifications</h2><p>Experience:</p><ul><li>Minimum of 1 2 years of experience in a host/hostess or guest-facing role within a 5-star hotel, luxury restaurant, or high-end lounge.</li></ul><p>Language:</p><ul><li>Excellent command of English (spoken and written) is required.</li><li>Fluency in Arabic is highly advantageous to effectively communicate with local corporate clients and families.</li></ul><p>Technical Skills:</p><ul><li>Familiarity with modern restaurant reservation platforms and Point of Sale (POS) systems (e.g., Micros Symphony).</li></ul><p>Interpersonal Skills:</p><ul><li>Exceptional communication and presentation skills, high emotional intelligence, a vibrant personality, and the ability to remain calm and elegant under pressure.</li></ul><p>Flexibility:</p><ul><li>Willingness to work flexible shifts, including weekends, holidays, and split shifts according to business needs.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position Purpose Driven by M venpick s philosophy of "doing ordinary things in an extraordinary way," the In-Room Dining Attendant delivers a premium, seamless, and personalized dining experience directly to our guests' rooms and residences. This role acts as a primary touchpoint for upscale service, ensuring impeccable food safety, timing, and genuine Swiss-Saudi hospitality.</p><p>Key Responsibilities &amp; Duties</p><p>1. Guest Service &amp; Order Management</p><ul><li>Answer In-Room Dining phone calls promptly and professionally, using approved M venpick telephone etiquette.</li><li>Demonstrate extensive knowledge of the food menu, beverage lists, daily specials, and ingredients to provide upsells and tailored recommendations.</li><li>Accurately record guest orders, dietary restrictions, and special requests in the POS system (e.g., Symphony/Sunsystems).</li><li>Coordinate with the kitchen team to ensure precise preparation and strictly monitor delivery times to meet established internal service-time standards.</li></ul><p>2. Delivery, Setup, and Clearance</p><ul><li>Inspect all trays and food trolleys prior to leaving the kitchen to ensure complete setup (correct cutlery, condiments, temperature control, and presentation).</li><li>Deliver orders directly to guest rooms or private residences with a warm, respectful demeanor, adhering to privacy protocols.</li><li>Explain the dishes upon serving and professionally manage the signing of bills or posting charges to guest rooms.</li><li>Conduct regular floor sweeps and monitoring to promptly clear used trays and trolleys from guest corridors, maintaining the hotel s pristine presentation.</li></ul><p>3. Food Safety, Hygiene &amp; Compliance</p><ul><li>Strictly adhere to the hotel s internal Food Safety and Hygiene Standard Operating Procedures (SOPs) .</li><li>Ensure full compliance with the Saudi Food and Drug Authority (SFDA) guidelines regarding food handling, temperature logging, and contamination prevention.</li><li>Report any visual or quality anomalies in the food (such as foreign objects or improper washing) immediately to the Hygiene Department and Executive Chef before it leaves the kitchen.</li><li>Maintain a valid Municipality Health Card and ensure immaculate personal grooming at all times.</li></ul><p>4. Team Collaboration &amp; Communication</p><ul><li>Participate in daily departmental shift briefings to stay updated on hotel occupancy, VIP arrivals, and menu changes.</li><li>Utilize designated internal communication channels (e.g., WhatsApp groups or communication logbooks) to coordinate rapidly with supervisors regarding guest complaints or delayed orders.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum of 1-2 years of experience in In-Room Dining or Food &amp; Beverage service within a 4 or 5-star hotel environment.</li><li>High school diploma or a hospitality certificate/degree is preferred.</li><li>Excellent command of English (spoken and written). Spoken Arabic is a highly valued asset for engaging with local corporate clients and families.</li><li>Familiarity with hotel POS software and basic telephone switchboard operations.</li><li>Strong communication and active listening skills.</li><li>Ability to work flexible hours, including night shifts, weekends, and public holidays.</li><li>Resilience and composure under pressure during high-occupancy periods.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p><strong>Sofitel Riyadh Hotel &amp; Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth</strong><br>The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.</p><br><br>Job Description<br><br><p>The Purchase Manager is responsible for managing the hotel's overall procurement function, ensuring timely sourcing of quality materials at competitive prices while maintaining cost efficiency and compliance with hotel standards. The role oversees vendor management, purchasing strategies, inventory coordination, and procurement processes to support smooth hotel operations.</p><br><p>Key Responsibilities:</p><br><ul><li>Develop and implement effective purchasing strategies aligned with hotel operational requirements and annual budgets.</li><li>Manage procurement of Food &amp; Beverage supplies, housekeeping materials, engineering items, guest supplies, operating equipment, and general consumables.</li><li>Ensure timely availability of materials without affecting hotel operations and guest satisfaction.</li><li>Review purchase requisitions and ensure approvals are obtained as per hotel policies and authorization limits.</li><li>Source quality products from approved suppliers at competitive prices through effective negotiation and vendor evaluation.</li><li>Establish and maintain strong relationships with key vendors, monitoring their performance against agreed service levels and quality standards.</li><li>Manage inventory levels to optimize stock availability while minimizing carrying costs and waste.</li><li>Monitor procurement expenses and implement cost-saving initiatives to achieve departmental budget targets.</li><li>Ensure all procurement activities comply with hotel policies, legal requirements, and ethical standards.</li><li>Prepare regular reports on purchasing activities, vendor performance, and cost analysis for management review.</li></ul><br>Qualifications<br><br><ul><li>Saudi National&nbsp;</li><li>Bachelor’s degree in Supply Chain Management, Hotel Management, Business Administration, Commerce, or a related field.</li><li>Minimum 4-10 years of experience in hotel purchasing, procurement, or supply chain management.</li><li>Previous experience in a reputed hotel, resort, or hospitality organization preferred.</li><li>Strong knowledge of hotel procurement processes, vendor management, and cost control.</li><li>Good understanding of F&amp;B procurement, quality standards, and market sourcing.</li></ul><br>Additional Information<br><br><ul><li>Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>Experience in project coordination, scheduling, and document control.</li><li>A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>Impeccable grooming and personal presentation aligned with Luxury standards.</li><li>Experience is an asset</li><li>Prior experience working with Opera or a related system</li><li>Fluency in English and Arabic, additional languages are a plus</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Saudi Arabia </div> </div> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p><strong>Sofitel Riyadh Hotel &amp; Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth</strong><br>The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.</p><br><br>Job Description<br><br><p><strong>THE POSITION</strong></p><br><ul><li>To oversee and direct all aspects of Guest Relations to maximize guest satisfaction.</li></ul><p><br><strong>KEY ROLES &amp; RESPONSIBILITIES</strong></p><br><ul><li>Live and project the goal, philosophy, vision, mission and core values of the company.</li><li>Adheres to company grooming standards at all time.</li><li>Is a continual source of information, help and assistance to all guests.</li><li>Prepares the weekly duty rosters.</li><li>Supervise Guest Relation Officers.</li><li>Keeps the immediate manager fully informed of all problems or unusual matters of significance. Communicates and liaises at all times with line manager.</li><li>Maintains Transparent and open line of communication, coordination and feedback with related departments to ensure customer requests and complaints are handled effectively and efficiently.</li><li>Conduct house tours / site inspection and special room drops for VIP’s.</li><li>Escorts all arriving guests to their respective suites.</li><li>Escorts external guests to their destination.</li><li>Escorts departing guests to their means of transport.</li><li>Checked all VIP rooms prior to arrival and ensure that the correct standard (allocations, amenities and special requests) is maintained.</li><li>Greet all residence guests personally.</li><li>Promote Inter-Hotel sales and in-house facilities.</li><li>Handle guest complaints and feedback according to Sofitel standards ensuring necessary actions, follow up and recording are done.</li><li>Completes the departure list for the following day – contact VIP guests for any necessary arrangements.</li><li>Renders maximum guest satisfaction through personal recognition and prompt cordial attention to entire residence guest.</li><li>Ensure Club members consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service</li><li>Liaise closely with Concierge, Butler and Sofitel Club for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations.</li><li>Prepare compendiums prior to guest arrival and check-info system if necessary.</li><li>Maintain close contact with Airport Concierge, Reception for new arrivals and departures.</li><li>Update and maintain efficient guest history system.</li><li>Prepare requisition and distribution of amenities on a timely basis.</li><li>Assures the upkeep and cleanliness of the Guest Relations desk and lobby at all times.</li><li>Attend daily and monthly briefings or meetings to facilitate communications and smooth operations.</li><li>Abides by all policies and procedures.</li><li>Has full knowledge of Sofitel standards.</li><li>Performs related duties and special projects assigned by Senior Management.</li></ul><br>Qualifications<br><br><p><strong>PERSONAL ATTRIBUTES</strong></p><br><ul><li>Strong written and verbal communication skills in English</li><li>Able to develop rapport with colleagues and management staff</li><li>Ability to work cohesively with co-workers as part of a multi-cultural team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>Ability to promote positive relations with guests and patrons</li><li>Able to exercise good judgment with difficult guests</li></ul><p><br><strong>QUALIFICATIONS</strong></p><br><ul><li>Degree from School for Tourism &amp; Hotel Management</li></ul><p><br><strong>EXPERIENCE</strong></p><br><ul><li>Minimum 3 - 5 years’ relevant experience with at least 2 years at a supervisory level</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Saudi Arabia </div> </div> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. Sofitel Riyadh Hotel &amp; Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.</p><p>Job Description To act as a hotel ambassador, providing a personal service to guests, fully aware and following the hotel standards and procedures. To use appropriate materials, equipment and supplies for the smooth run of the butler service operations and to ask for requisitions accordingly. To use the proper telephone etiquette as per Sofitel standards. To remain in close contact with guests by interacting with them whenever possible. To be friendly, attentive and stay professional at all times. To respect the privacy of the guests and the confidentiality of the information To assist and to coordinate the daily activity with the team &amp; Butler Supervisor and to replace him/her whenever needed. To personally greet and escort the guests rather than pointing out directions. To manage any guest complaint in a professional manner, by resolving it and making sure the guest is satisfied, and recording it. To call the Butler Supervisor, Assistant Manager, DOR or the RM for advice in serious cases or if an approval is required. To report all guest comments or complaints. To be fully aware of VIPs in house, to recognize them and keep a good trace of them. To check details of reservations 24 hours prior to arrival and to follow every content, as per assigned section. To prepare the pre-assigned room as per guest preferences, Your butler is waiting for you form details and operational standards. To assist the GSO at the in-room check-in of the guest by handling passport, credit card or other documents. To meet the guest s needs upon arrival, offering assistance in unpacking luggage, proposing pressing service, shoeshine service, or preparing a bath upon request. To present the guest the amenities and facilities in the room (rooming). To take a genuine care of all guests throughout their stay, in particular of those staying in the assigned section. To ensure a perfect and personalized upkeep of the room. To perform concierge tasks, such as restaurant bookings; to take orders for meals served in the privacy of the room. To recognize the guests and to anticipate their needs whenever possible. To follow up any guest requests, coordinating with the lounge, internal call center and other departments, until satisfaction. To prepare the guest s departure (express check-out, packing needs) and to ensure that transportation and other travel requirements are professionally handled. To check the room after the guest s departure and to follow the Lost &amp; Found procedure. To review on daily basis the butlers logbook and keep it updated. To daily update the guest profiles with likes and dislikes . To attend a daily line up briefing conducted by the Butler Supervisor. To provide a proper handover between the shifts. To share daily activity highlights with the Butler Supervisor, including internal and external guest opportunities. To provide a good communication and pro-active collaboration with all the departments his/her team interacts with.</p><p><strong>Desired Candidate Profile</strong></p>Proficient in English (verbal &amp; written) required Experience with Hotel Property Management System an asset Strong organizational, supervisory and communication skills Ability to evaluate and select among alternative courses of action quickly and accurately Ability to work successfully in high stress and fast paced situations Effective problem solving abilities Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperation and perform successfully with limited supervision

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p><strong>Sofitel Riyadh Hotel &amp; Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth</strong><br>The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.</p><br><br>Job Description<br><br><ul><li>To act as a hotel ambassador, providing a personal service to guests, fully aware and following the hotel standards and procedures.</li><li>To use appropriate materials, equipment and supplies for the smooth run of the butler service operations and to ask for requisitions accordingly.</li><li>To use the proper telephone etiquette as per Sofitel standards.</li><li>To remain in close contact with guests&nbsp;by interacting with them whenever possible. To be friendly, attentive and stay professional at all times.</li><li>To respect the privacy of the guests and the confidentiality of the information</li><li>To assist and to coordinate the daily activity with the&nbsp;team &amp; Butler Supervisor and to replace him/her whenever needed.</li><li>To personally greet and escort the guests rather than pointing out directions.</li><li>To manage any guest complaint in a professional manner, by resolving it and making sure the guest is satisfied, and recording it.</li><li>To call the Butler Supervisor, Assistant Manager, DOR or the RM for advice in serious cases or if an approval is required.</li><li>To report all guest comments or complaints.</li><li>To be fully aware of VIPs in house, to recognize them and keep a good trace of them.</li><li>To check details of reservations 24 hours prior to arrival and to follow every content, as per assigned section.</li><li>To prepare the pre-assigned room as per guest preferences, “Your butler is waiting for you” form details and operational standards.</li><li>To assist the GSO at the in-room check-in of the guest by handling passport, credit card or other documents.&nbsp;</li><li>To meet the guest’s needs upon arrival, offering assistance in unpacking luggage, proposing pressing service, shoeshine service, or preparing a bath upon request.</li><li>To present the guest the amenities and facilities in the room (rooming).</li><li>To take a genuine care of all guests throughout their stay, in particular of those staying in the assigned section.</li><li>To ensure a perfect and personalized upkeep of the room.</li><li>To perform concierge tasks, such as restaurant bookings; to take orders for meals served in the privacy of the room.</li><li>To recognize the&nbsp;guests and to anticipate their needs whenever possible. To follow up any guest requests, coordinating with the lounge, internal call center and other departments, until satisfaction.</li><li>To prepare the guest’s departure (express check-out, packing needs) and to ensure that transportation and other travel requirements are professionally handled.</li><li>To check the room after the guest’s departure and to follow the “Lost &amp; Found” procedure.</li><li>To review on daily basis the butlers’ logbook and keep it updated.</li><li>To daily update the guest profiles with “likes” and “dislikes”.</li><li>To attend a daily line up briefing conducted by the Butler Supervisor. To provide a proper handover between the shifts.</li><li>To share daily activity highlights with the Butler Supervisor, including internal and external guest opportunities.</li><li>To provide a good communication and pro-active collaboration with all the departments his/her team interacts with.</li></ul><br>Qualifications<br><br><ul><li>Proficient in English (verbal &amp; written) required</li><li>Experience with Hotel Property Management System an asset</li><li>Strong organizational, supervisory and communication skills</li><li>Ability to evaluate and select among alternative courses of action quickly and accurately</li><li>Ability to work successfully in high stress and fast paced situations</li><li>Effective problem solving abilities</li><li>Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperation and perform successfully with limited supervision</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p><strong>Sofitel Riyadh Hotel &amp; Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth</strong><br>The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.</p><br><br>Job Description<br><br><p>Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:&nbsp;</p><br><ul><li>Consistently offer professional, friendly and engaging service</li><li>Lead and manage all aspects of the Front Office department and ensure all service standards are followed</li><li>Maximize rooms revenue through participating in yield management meetings and implementing supporting agreed upon Revenue Management strategies and practices</li><li>Handle guest concerns and react quickly, logging and notifying proper areas</li><li>Conduct regularly scheduled departmental meeting</li><li>Manage the departmental budget</li><li>Balance operational, administrative and Colleague needs</li><li>Assist guests regarding hotel facilities in an informative and helpful way</li><li>Follow department policies, procedures and service standards</li><li>Follow all safety policies&nbsp;</li><li>Other duties as assigned</li><li>Arrive at workplace on time in full uniform prepared with tools and all equipment needed for service.&nbsp;</li><li>Review current day’s expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment.&nbsp;</li><li>Review the room availability and check status of departures on a daily basis.</li><li>Relay all pertinent information to the Front Desk Agents, the following shift supervisor, Assistant Front Desk Manager, and all relevant areas in the rooms division.</li><li>Supervise, coach, and mentor the Front Desk Agents ensuring the correct sequence of events for proper registration and checkout of guests.&nbsp;</li><li>Assign breaks and specific tasks relative to credit, missing addresses, printing registration cards, registering and keying guests, creating check-in packets, posting charges, and overall cleanliness and organization of the Front Desk.&nbsp;</li><li>Manage staffing levels as occupancy fluctuates.</li><li>The number one priority is to be driving the standards while out on the floor with the Front Desk Agents.&nbsp;</li><li>When observing the associates, ensure efficient guest registration, check out, and telephone service.&nbsp;Ensure that their duties are completed in accordance with established policies, procedures, and standards.</li><li>Handle any guest challenges that may arise.&nbsp;</li><li>Resolve any guest opportunity to ensure complete guest satisfaction.&nbsp; Then use opportunity as a training tool for the Front Desk Agents so the problem does not arise again.</li><li>Create a welcoming environment for all guests and patrons; assure that all guests are acknowledged while in the lobby either verbally or visually. Accept requests from guests regarding luggage handling and storage, delivery of items. Maintain all logbooks, keeping them accurate, updated and in good order.&nbsp;</li><li>Resolve guest and employee concerns expeditiously in a manner, which is beneficial to all involved.</li><li>Conduct daily pre-shift meetings.&nbsp;</li><li>Participate in ongoing training of associates for continued performance improvement.&nbsp; Recognize outstanding performance by service personnel and handle discipline as per standard operating procedures.</li><li>Inspect associates’ uniforms and operational departmental areas for cleanliness and organization, correcting as necessary and communicate expectations of these areas to the staff.</li><li>Accept payment for guests’ accounts both at the time of registration and at checkout.</li><li>Maintain a house bank and make a deposit and accurate report of receipts daily.&nbsp;</li><li>Cash checks and exchange currency for guests.&nbsp;</li><li>Maintain a daily log of all guests’ opportunities with corrective action steps.</li><li>Follow-up on any unresolved situations in a timely manner and pass on appropriate information to other Managers for handling.</li><li>When necessary, actively contribute to the successful operation of the resort by labeling, handling, and/or storing guest luggage or delivering guest items on request.</li><li>Support bellman, doorman, valet, and concierge desk as needed.</li></ul><br>Qualifications<br><br><ul><li>Saudi National is mandatory</li><li>Bachelor's degree in Hospitality Management or related field.</li><li>Proven experience as a Front Office Manager or in a similar supervisory role.</li><li>Excellent communication and leadership skills.</li><li>Strong organizational and multitasking abilities.</li><li>Familiarity with hotel management software.</li><li>Prior experience working with Opera or a related system</li><li>Strong interpersonal and problem solving abilities</li><li>Fluency in English and Arabic.</li></ul><br>Additional Information<br><br><ul><li>Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Saudi Arabia </div> </div> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p><strong>Sofitel Riyadh Hotel &amp; Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth</strong><br>The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.</p><br><br>Job Description<br><br><p>The Banquet Supervisor plays a crucial role in ensuring the seamless execution of events and maintaining the highest standards of service. The position demands meticulous attention to detail, strong leadership skills, and a commitment to excellence.<br>&nbsp;</p><br><ul><li>Meticulously oversee the setup of function rooms, ensuring strict adherence to Banquet Event Orders.</li><li>Rigorously verify all pre-requisitions for functions, guaranteeing readiness for timely setup.</li><li>Establish and maintain close coordination with the Chef, demonstrating a comprehensive understanding of event menus.</li><li>Diligently supervise and uphold service standards throughout banquet operations.</li><li>Systematically monitor banquet service operating equipment, ensuring optimal inventory levels for uninterrupted operations.</li><li>Efficiently manage the requisition process for items requiring replacement.</li><li>Mandatory attendance and active participation in all management-assigned meetings and training sessions.</li><li>Enforce stringent safety and cleanliness protocols in all service and storage areas, ensuring proper security measures are in place.</li></ul><br>Qualifications<br><br><ul><li>Saudi National&nbsp;</li><li>Exceptional interpersonal and communication skills, with a demonstrated ability to interact professionally with clients, staff, and management.</li><li>Meticulous attention to detail and an unwavering commitment to service excellence, as evidenced by a track record of successful event execution.</li><li>Proven ability to perform effectively under high-pressure situations, maintaining composure and efficiency in a fast-paced environment.</li><li>Strong leadership skills with the capacity to supervise and motivate a team to uphold rigorous service standards.</li><li>Demonstrated proficiency in event planning and coordination, including experience with Banquet Event Orders and menu management.</li><li>Thorough understanding of safety protocols and cleanliness standards in food service and hospitality environments.</li><li>Excellent time management and organizational skills, with the ability to manage multiple events simultaneously.</li><li>Willingness to attend and actively contribute to all required meetings and training sessions, demonstrating a commitment to continuous professional development.</li><li>Minimum of 3 years of experience in a similar role within the hospitality or event management industry is required.</li><li>A relevant degree in Hospitality Management, Event Planning, or a related field is preferred.</li></ul><br>Additional Information<br><br><ul><li>Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>Experience in project coordination, scheduling, and document control.</li><li>A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Saudi Arabia </div> </div> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>