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Role Description Position Summary We are seeking an experienced Microsoft Infrastructure & Cloud Administrator to implement, support, administer, and optimize enterprise Microsoft environments including Windows Server, Active Directory, Microsoft Exchange, Azure, Microsoft 365, Dev Ops, Virtualization, and Cloud Infrastructure.<br>The candidate will be responsible for implementation, day-to-day operations, troubleshooting, , security hardening, performance optimization, and supporting digital transformation initiatives across on-premises and cloud platforms.<br>Qualifications Must have experience in Dev Ops & Automation, Security & Compliance, Incident & Service Management, Azure & Cloud Administration, Microsoft Intune Administration, Microsoft Exchange & Microsoft 365Hands-on experience in cloud administration, preferably Microsoft Azure, including provisioning, monitoring, optimization, and cost management. Proficiency in troubleshooting complex infrastructure and cloud issues, with a structured approach to incident and problem management. Knowledge of network security principles, including firewalls, access control, identity and access management, and security hardening for Microsoft environments. Familiarity with automation and scripting (e.g., Power Shell) for administration, deployment, and configuration management. Relevant certifications such as Microsoft Certified: Azure Administrator Associate, Microsoft 365 Administrator, or similar are an advantage. Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Willingness to work on-site in Riyadh, support critical systems, and participate in off-hours or on-call rotations as needed.

Role Description Position Summary We are seeking an experienced Microsoft Infrastructure & Cloud Administrator to implement, support, administer, and optimize enterprise Microsoft environments including Windows Server, Active Directory, Microsoft Exchange, Azure, Microsoft 365, Dev Ops, Virtualization, and Cloud Infrastructure.<br>The candidate will be responsible for implementation, day-to-day operations, troubleshooting, , security hardening, performance optimization, and supporting digital transformation initiatives across on-premises and cloud platforms.<br>Qualifications Must have experience in Dev Ops & Automation, Security & Compliance, Incident & Service Management, Azure & Cloud Administration, Microsoft Intune Administration, Microsoft Exchange & Microsoft 365Hands-on experience in cloud administration, preferably Microsoft Azure, including provisioning, monitoring, optimization, and cost management. Proficiency in troubleshooting complex infrastructure and cloud issues, with a structured approach to incident and problem management. Knowledge of network security principles, including firewalls, access control, identity and access management, and security hardening for Microsoft environments. Familiarity with automation and scripting (e.g., Power Shell) for administration, deployment, and configuration management. Relevant certifications such as Microsoft Certified: Azure Administrator Associate, Microsoft 365 Administrator, or similar are an advantage. Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Willingness to work on-site in Riyadh, support critical systems, and participate in off-hours or on-call rotations as needed.

Dear All,<br>Next Era is looking for Contact Center & Service Desk resources in IT field.<br>Contact Center Agent (L1/L2 Support) – 4 Open Position:<br>Role Summary Provide 24x7 frontline omni-channel IT support as part of an integrated Contact Center & Service Desk, handling user queries, incidents, and service requests across voice, chat, email, and portal channels.<br>The role bridges:L1/L2 Service Desk Field/Desktop Support SRE / Reliability Operations<br>Key Responsibilities Act as Single Point of Contact (SPOC) for IT support requests Handle omni-channel interactions (Voice, Email, Chat, Portal, Whats App) Perform ticket logging, categorization, and prioritization in ITSM tool Provide first-level troubleshooting and resolution (L1) Execute:Incident Management Request Fulfillment Triage & First Response Ensure First Call Resolution (FCR) wherever possible Escalate complex issues to L2/L3 teams as per defined procedures Maintain accurate documentation & knowledge base updates Support self-service adoption and AI/chatbot guidance Provide VIP / high-priority user handling when required Ensure adherence to SLA targets and quality standards SLA & Performance Expectations P1 Response: 4.2/5Avg Speed of Answer: < 30 seconds Required Skills & Qualifications Graduate (IT / Computer Science preferred)2–4 years of Service Desk / Contact Center experience Strong customer handling & communication skills Bilingual capability (Arabic + English) Knowledge of:ITSM tools (Service Now or equivalent) Active Directory / M365 / End-user computing basics ITIL Foundation certification (preferred)

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About the Role</b></p><p>We are seeking a highly skilled <b>Plant Applications Engineer</b> to support and maintain critical industrial control system applications across our world-class gasification and power facilities.</p><p>The successful candidate will be responsible for the administration, performance, security, and reliability of plant control system applications, ensuring continuous operational support and compliance with industry best practices. This role requires strong expertise in DCS, SCADA, industrial protocols, and OT application environments.</p><p><br></p><p><b>Key Responsibilities</b></p><p><b>Plant Applications Administration</b></p><ul><li>Administer and maintain plant applications including:</li><li>DCS (Distributed Control Systems)</li><li>SCADA Systems</li><li>Alarm Management Systems (ALMS)</li><li>OSIsoft PI Historian</li><li>Aspen IP.21</li><li>Other plant-critical applications</li><li>Manage application user accounts, Active Directory integrations, group policies, and access rights.</li><li>Maintain and support industrial communication protocols including DSA, FTE, S7, Modbus, OPC, Profinet, and Ethernet/IP.</li><li>Ensure application backups are current and recoverable.</li><li>Coordinate with Instrumentation &amp; Control (I&amp;C) teams on application configurations and troubleshooting.</li><li>Ensure systems are properly licensed, patched, and supported according to vendor recommendations.</li></ul><p><b>Operational Support &amp; Reliability</b></p><ul><li>Monitor application performance, health, and availability.</li><li>Troubleshoot connectivity issues, protocol errors, and application-related incidents.</li><li>Maintain comprehensive records of services, system status, and application performance.</li><li>Support OT systems and network teams in resolving DCS/PCS-related issues.</li><li>Apply vendor-recommended updates and patches.</li></ul><p><b>Security, Compliance &amp; Documentation</b></p><ul><li>Implement cybersecurity controls and role-based access management (RBAC).</li><li>Maintain technical documentation, SOPs, system configurations, and support manuals.</li><li>Support compliance with company standards, change management processes, and OT security requirements.</li><li>Implement audit findings and compliance recommendations.</li></ul><p><br></p><p><b>Requirements</b></p><p><b>Education</b></p><ul><li>Bachelor's Degree in:</li><li>Electrical Engineering</li><li>Electronics Engineering</li><li>Computer Engineering</li><li>Computer Science</li><li>Or a related technical discipline</li></ul><p><b>Experience</b></p><ul><li>6 years of hands-on experience supporting industrial control system applications in process industries, power plants, petrochemical, oil &amp; gas, or similar environments.</li><li>Strong experience with control system platforms such as:</li><li>Honeywell Experion</li><li>Siemens PCS 7</li><li>Siemens T3000 SPPA</li><li>Other DCS environments</li><li>Experience in installation, configuration, administration, and support of plant applications.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Technical Skills</b></p><ul><li>Industrial communication protocols:</li><li>OPC DA/UA</li><li>Modbus TCP/RTU</li><li>S7</li><li>Serial Communications</li><li>Active Directory and access management</li><li>Application backup and recovery</li><li>Cybersecurity and OT environment best practices</li><li>Troubleshooting and root cause analysis</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Vendor certifications from Honeywell, Siemens, or equivalent control system providers.</li><li>Experience in critical industrial production environments.</li><li>Strong communication, analytical, and documentation skills.</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Summary We are seeking a Technical Support Engineer to provide Level 1, Level 2, and Level 3 technical support for enterprise applications, end-user systems, and IT services. The ideal candidate will have experience in incident management, service desk operations, troubleshooting, ticketing systems, and customer support while ensuring timely issue resolution and a high-quality user experience.</p><p>Key Responsibilities</p><ul><li>Provide L1, L2, and L3 technical support for enterprise applications, hardware, software, and end-user systems.</li><li>Diagnose, troubleshoot, and resolve technical issues through remote and on-site support.</li><li>Manage incidents, service requests, and problem tickets using enterprise ITSM platforms.</li><li>Escalate complex issues to appropriate technical teams while ensuring timely resolution.</li><li>Monitor support queues and ensure adherence to Service Level Agreements (SLAs).</li><li>Perform root cause analysis and recommend preventive solutions for recurring issues.</li><li>Install, configure, and support desktop applications, operating systems, and enterprise software.</li><li>Document incidents, troubleshooting steps, and knowledge base articles.</li><li>Collaborate with infrastructure, application, security, and operations teams to resolve technical issues.</li><li>Provide end-user training and technical guidance when required.</li></ul><p>Must-Have Skills</p><ul><li>Experience providing L1 OR L2 OR L3 Technical Support .</li><li>Hands-on experience with ServiceNow OR Zendesk OR Jira for incident and service request management.</li><li>Proficiency in Microsoft Office and end-user productivity tools.</li><li>Strong understanding of Windows operating systems and desktop troubleshooting.</li><li>Knowledge of hardware, software, networking, and system troubleshooting.</li><li>Experience with incident management, ticket lifecycle management, and SLA compliance.</li><li>Excellent analytical, troubleshooting, and problem-solving skills.</li><li>Strong verbal and written communication skills with a customer-focused approach.</li></ul><p>Good to Have</p><ul><li>Experience with Active Directory OR Microsoft Entra ID (Azure AD) .</li><li>Knowledge of Microsoft 365 administration and support.</li><li>Experience with remote support tools such as TeamViewer, AnyDesk, or Microsoft Remote Desktop .</li><li>Basic knowledge of networking concepts (TCP/IP, DNS, DHCP, VPN).</li><li>Familiarity with ITIL processes and service management best practices.</li><li>Basic PowerShell or scripting knowledge for automation.</li><li>ITIL Foundation, Microsoft, or CompTIA certifications.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience providing L1 OR L2 OR L3 Technical Support .</li><li>Hands-on experience with ServiceNow OR Zendesk OR Jira for incident and service request management.</li><li>Proficiency in Microsoft Office and end-user productivity tools.</li><li>Strong understanding of Windows operating systems and desktop troubleshooting.</li><li>Knowledge of hardware, software, networking, and system troubleshooting.</li><li>Experience with incident management, ticket lifecycle management, and SLA compliance.</li><li>Excellent analytical, troubleshooting, and problem-solving skills.</li><li>Strong verbal and written communication skills with a customer-focused approach.</li><li>Experience with Active Directory OR Microsoft Entra ID (Azure AD) .</li><li>Knowledge of Microsoft 365 administration and support.</li><li>Experience with remote support tools such as TeamViewer, AnyDesk, or Microsoft Remote Desktop .</li><li>Basic knowledge of networking concepts (TCP/IP, DNS, DHCP, VPN).</li><li>Familiarity with ITIL processes and service management best practices.</li><li>Basic PowerShell or scripting knowledge for automation.</li><li>ITIL Foundation, Microsoft, or CompTIA certifications.</li><li>Bachelor's degree or Diploma in Computer Science, Information Technology, Information Systems, or a related field.</li><li>0 8 years of experience in Technical Support, IT Help Desk, Service Desk, Desktop Support, or IT Operations.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Purpose: The Senior Systems Consultant is responsible for the design, administration, and continuous improvement of the organization s enterprise infrastructure. The role ensures the availability, security, and performance of Windows and Linux environments, while supporting identity management, backup and recovery, patching, and monitoring operations. The position plays a critical role in maintaining operational stability, enforcing security standards, and driving automation across hybrid IT environments. Core Responsibilities: Identity &amp; Access Management: Administer and maintain enterprise identity platforms including Active Directory and Microsoft Entra ID, ensuring secure access, troubleshoot and resolve identity issues, and identity lifecycle management. Patch &amp; Vulnerability Management: Own the end-to-end patch and vulnerability management lifecycle across Windows and Linux environments and work closely with the security team to assess vulnerabilities and perform remediation within agreed SLA. Backup &amp; Recovery operations: Manage backup and recovery solutions ensuring alignment with business RPO and RTO objectives, monitor backups and proactively resolve failures, and conduct regular testing and backup validations. Server Administration: Administer and optimize Windows Server and Linux server environments, diagnose and troubleshooting issues, perform capacity planning, performance tuning and enforce OS configurations and hardening according to security baselines. Exchange Administration: Manage and support Microsoft Exchange (on-premises and/or Exchange Online), including mailbox and mail flow administration, hybrid integration with Microsoft Entra ID, troubleshooting email services, supporting platform maintenance and upgrades, and maintaining operational documentation. Monitoring Systems Health: Implement and maintain monitoring solutions to ensure system health, availability, and proactive issue detection. Security &amp; Compliance: Enforce security controls, respond to system security events and configuration drifts, support audit processes and compliance requirements across infrastructure systems. Incident &amp; Problem Management: Act as an escalation point for critical incidents, leading troubleshooting, root cause analysis, and resolution. Cross-Team Collaboration: Collaborate with cross-functional teams including Security, DevOps, and Application teams to support infrastructure needs.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications:</h2><p>Educational: Bachelor s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).</p><p>Years Of Experience: 6+ years of hands-on experience in enterprise systems administration</p><p>Nature of Experience: Advanced administration of Windows Server and Linux distributions (RHEL, Oracle Linux, Ubuntu) in large-scale environments. Expertise in Active Directory services, including Group Policy, DNS, DHCP, identity federation, and directory services troubleshooting. Advanced knowledge of Microsoft Entra ID, including identity protection, access governance, Conditional Access, MFA, SSO, and hybrid identity synchronization. Proven experience administering Microsoft Exchange (on-premises and/or Exchange Online), including mailbox management, hybrid configurations, and mail flow troubleshooting. Strong knowledge of Windows Public Key Infrastructure (PKI) components and certificate management. Proven experience in backup and disaster recovery operations, ensuring alignment with business continuity requirements. Hands-on experience with patch management and vulnerability remediation processes across mixed environments. Experience in incident management, root cause analysis (RCA), and production support, ensuring timely resolution of critical issues. Exposure to virtualization platforms such as VMware vSphere or Microsoft Hyper-V. Experience with monitoring and observability tools (e.g., Datadog, PRTG, Nagios). Strong scripting and automation skills using PowerShell, Bash, or Python. Strong knowledge of core infrastructure security principles, including access control, authentication and authorization models, system hardening, secure configuration practices, and Zero Trust security principles. Proven experience operating in security-driven environments, aligning infrastructure with compliance frameworks (e.g., ISO 27001, NIST, CIS, NCA) and audit requirements. Familiarity with ITIL practices in enterprise service environments. Basic familiarity with cloud platforms (Azure, AWS, GCP, or OCI) is advantageous.</p><h2>Skills:</h2><p>Strong troubleshooting, analytical, and problem-solving skills. Excellent documentation and communication skills English and Arabic Fluency</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Cybersecurity Access Control Specialist, you will be responsible for administering identity and access management (IAM) processes, ensuring users have appropriate access to systems and applications while maintaining compliance with cybersecurity policies and best practices. You will work closely with internal stakeholders, cybersecurity architects, and technology teams to strengthen access controls, reduce security risks, and improve the organization's overall security posture. Key Responsibilities Administer user accounts, system access, and network permissions. Manage Identity and Access Management (IAM) processes and solutions. Assess access controls to ensure compliance with organizational policies. Apply authentication, authorization, encryption, and access control principles to protect organizational assets. Create, maintain, and review network access control lists (ACLs). Support the development and implementation of IAM strategies. Collaborate with cybersecurity architects to improve identity and access management capabilities. Monitor privileged access and support Privileged Access Management (PAM) initiatives. Identify and remediate access-related security risks and control gaps. Ensure appropriate stakeholder involvement in cybersecurity access decisions. Support continuous monitoring of access control systems and user activities. Mentor colleagues on identity and access management best practices. Work with vendors and technology partners to support IAM solutions and implementations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Cybersecurity, Information Security, Computer Science, Information Technology, or a related field. Minimum one year of experience in Cybersecurity, Identity &amp; Access Management (IAM), Information Security, or System Administration. Knowledge of Identity and Access Management (IAM) principles. Understanding of authentication, authorization, and access control models. Familiarity with Active Directory, Microsoft Entra ID (Azure AD), LDAP, or similar identity platforms is preferred. Understanding of Privileged Access Management (PAM) concepts is an advantage. Basic understanding of cybersecurity frameworks and security controls. Relevant cybersecurity certifications are preferred.</p><p>What We're Looking For</p><ul><li>Strong analytical and problem-solving skills.</li><li>Excellent attention to detail.</li><li>Good communication and stakeholder management skills.</li><li>Ability to work collaboratively across technical and business teams.</li><li>Strong organizational and planning abilities.</li><li>Passion for continuous learning and cybersecurity.</li></ul><p></p></section>

<ul><li>Design, develop, and implement SailPoint IdentityNow and IdentityIQ solutions to meet complex business requirements for access governance and provisioning.</li><li>Configure and customize SailPoint policies, workflows, and rules to automate access requests, approvals, and certifications, ensuring compliance and security.</li><li>Develop and maintain connectors for various applications (e.g., Active Directory, SAP, Workday) to enable seamless identity data aggregation and provisioning.</li><li>Troubleshoot and resolve issues related to SailPoint application performance, data synchronization, and user access, minimizing business disruption.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.</p></li><li><p>5+ years of hands-on experience in developing and implementing SailPoint IdentityIQ or IdentityNow solutions.</p></li><li><p>Proficiency in Java, JavaScript, and SQL for SailPoint customization and integration.</p></li><li><p>Deep understanding of identity and access management (IAM) principles, including provisioning, deprovisioning, access reviews, and role-based access control (RBAC).</p></li></ul><br>

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.<br><br><br><br>We are currently looking to hire for an "IT infrastructure Support Engineer "Location: Riyadh, Saudi Arabia<br><br><br><br><br>Job Summary: IT infrastructure Support Engineer provides support and maintenance for IT the infrastructure on the designated site/GEO. Fulfill the service within the defined SLA levels. Oversee respective applications, systems and IT infrastructures. Support system maintenances, outages. Provide customer service for business end-users. Focuses on keeping the critical business applications running. Take part in IT related projects that affect the designated site/GEO. Act as IT ambassador for local business, deliver service monthly report to business stakeholders and manage their satisfaction to IT service.<br><br><br><br>Responsibilities：Keep critical IT managed applications running. Deliver support service within the IT Service Level Agreements to achieve IT and business KPIs. Support IT related change requests, projects that impact the local/regional business (including infrastructure, DWS, applications and security). Act as IT focal for the business, deliver IT service report to business mgmt.team and manage business satisfaction to IT service.<br><br><br><br><br>Technical Skill:Microsoft Windows clients intermediate level Windows servers, Active Directory services basic level Linux systems basic level Computer networking intermediate level<br><br><br><br><br>Education:Bachelor’s degree in IT, Computer Science, or related field<br><br><br><br>WHAT’S ON OFFERYou will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression. To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to hanin@aven-sys.com Your interest will be treated with strict confidentiality.<br><br><br>CONSULTANT DETAILSConsultant Name: Hanin Avensys Consulting Pte Ltd EA Licence 12C5759Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.<br><br><br><br><br>We are currently looking to hire for an "IT infrastructure Support Engineer "Location: Riyadh, Saudi Arabia Email - Ahsan@aven-sys.com<br><br><br><br>Job Summary: IT infrastructure Support Engineer provides support and maintenance for IT the infrastructure on the designated site/GEO. Fulfill the service within the defined SLA levels. Oversee respective applications, systems and IT infrastructures. Support system maintenances, outages. Provide customer service for business end-users. Focuses on keeping the critical business applications running. Take part in IT related projects that affect the designated site/GEO. Act as IT ambassador for local business, deliver service monthly report to business stakeholders and manage their satisfaction to IT service.<br><br><br><br>Responsibilities：Keep critical IT managed applications running. Deliver support service within the IT Service Level Agreements to achieve IT and business KPIs. Support IT related change requests, projects that impact the local/regional business (including infrastructure, DWS, applications and security). Act as IT focal for the business, deliver IT service report to business mgmt.team and manage business satisfaction to IT service.<br><br><br><br><br>Technical Skill:Microsoft Windows clients intermediate level Windows servers, Active Directory services basic level Linux systems basic level Computer networking intermediate level<br><br><br><br><br>Education:Bachelor’s degree in IT, Computer Science, or related field<br><br><br><br><br>WHAT’S ON OFFERYou will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression. To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to Ahsan@aven-sys.com. Your interest will be treated with strict confidentiality.<br><br><br><br>CONSULTANT DETAILSConsultant Name: Ahsan Avensys Consulting Pte Ltd EA Licence 12C5759Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.<br><br><br><br>We are currently looking to hire for an "IT infrastructure Support Engineer "Location: Riyadh, Saudi Arabia<br><br><br><br><br>Job Summary: IT infrastructure Support Engineer provides support and maintenance for IT the infrastructure on the designated site/GEO. Fulfill the service within the defined SLA levels. Oversee respective applications, systems and IT infrastructures. Support system maintenances, outages. Provide customer service for business end-users. Focuses on keeping the critical business applications running. Take part in IT related projects that affect the designated site/GEO. Act as IT ambassador for local business, deliver service monthly report to business stakeholders and manage their satisfaction to IT service.<br><br><br><br>Responsibilities：Keep critical IT managed applications running. Deliver support service within the IT Service Level Agreements to achieve IT and business KPIs. Support IT related change requests, projects that impact the local/regional business (including infrastructure, DWS, applications and security). Act as IT focal for the business, deliver IT service report to business mgmt.team and manage business satisfaction to IT service.<br><br><br><br><br>Technical Skill:Microsoft Windows clients intermediate level Windows servers, Active Directory services basic level Linux systems basic level Computer networking intermediate level<br><br><br><br><br>Education:Bachelor’s degree in IT, Computer Science, or related field<br><br><br><br>WHAT’S ON OFFERYou will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression. To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to Ahsan@aven-sys.com Your interest will be treated with strict confidentiality.<br><br><br>CONSULTANT DETAILSConsultant Name: Ahsan Avensys Consulting Pte Ltd EA Licence 12C5759Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Administer Linux and Windows Server environments</p> <p>Manage Kubernetes, OpenShift, OCI, Azure, and Microsoft 365</p> <p>Run Active Directory, Exchange, and identity management</p> <p>Administer MySQL, PostgreSQL, and MSSQL databases</p> <p>Drive automation via IaC and shell scripting</p> <p>Lead patching (ManageEngine), backup, and DR</p> <p>Tier-3 escalation during UAT and Production deployments</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Senior System Administrator / Riyadh (On-site / Full-time)br&gt; We're hiring a Senior System Administrator with 10+ years of experience to own the infrastructure across on-prem, cloud, and containers.br&gt;</p> <p>MUST HAVE</p> <ul> <li>Bachelor's in CS/IT + 10 years in system administration</li> <li>Strong Windows Server and/or Linux/Unix expertise</li> <li>Networking: TCP/IP, DNS, DHCP, VPN, VLANs</li> <li>Virtualization (VMware / Hyper-V) and SAN/NAS storage</li> <li>Monitoring tools: OpManager, Nagios, Zabbix, or SolarWinds</li> <li>Clear communicator under deployment pressure</li> </ul> <p>NICE TO HAVE</p> <ul> <li>Certifications RHCE, MCSE, AZ-104, OCI Architect, CKA, or VCP</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Key Responsibilities:</b></p><p>Networking</p><p>o Knowledge of operating systems (Windows, Linux, iOS, etc.)</p><p>o Management and administration of Windows systems and solutions: Windows Server,</p><p>Active Directory, cluster, Hyper-V, DFS, etc.</p><p>• Good knowledge of the iPadOS environment, printers, Wi-Fi</p><p>o Management of storage and backup solutions (NAS, replication, etc.)</p><p>o Basic networking skills (TCP/IP, DNS, DHCP, VLAN, etc.)</p><p>o Management of active network equipment (configuration of switches, routers, Wi-Fi</p><p>access points, Wi-Fi controllers, etc.)</p><p>o Security configuration and management (antivirus, firewalls, etc.)</p><p>&nbsp;</p><p>IT hardware/equipment</p><p>o Ensuring the smooth daily operation of IT hardware (computers, tablets, printers, video</p><p>projectors, local network, etc.)</p><p>• Ability to diagnose and resolve hardware problems on this equipment and provide first-level</p><p>troubleshooting and beyond in conjunction with an external service provider</p><p>• Ability to perform simple configurations</p><p>• Support users (teachers, staff) with basic tasks: network connection, printing, simple</p><p>applications.</p><p>• Participate in IT equipment management (census, allocation, inventory, alerts in case of</p><p>breakdown).</p><p>Requirements:</p><p>o More than two years of previous experience in technical support</p><p>o Experience in an educational institution is a plus</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>

We are hiring a Senior Open Shift Platform Consultant to provide operational support, platform advisory, and governance for enterprise Red Hat Open Shift environments. The ideal candidate should have strong experience in Open Shift administration, Kubernetes, Linux, platform operations, monitoring, troubleshooting, and infrastructure management.<br>Experience:<br>4–10 years of experience in Linux, Dev Ops, Cloud Infrastructure, or Platform Engineering. Hands-on experience with Red Hat Open Shift. Experience supporting enterprise production environments and Day-2 Operations.<br>Key Responsibilities:Provide operational support and strategic advisory for Red Hat Open Shift Platform. Perform Open Shift patching, upgrades, and cluster lifecycle management. Monitor platform health, capacity, certificates, and overall performance. Manage Open Shift nodes, pods, projects, quotas, RBAC, and networking. Configure and troubleshoot Ingress, Networking, Prometheus, Logging, and Monitoring. Perform etcd and master node backup & restore operations. Manage Security Context Constraints (SCC), Service Accounts, and Authentication. Handle incident management, root cause analysis, and Level-3 technical support. Collaborate with Red Hat Support and Engineering teams to resolve complex production issues. Support change management, migration planning, and platform optimization. Conduct workshops and provide technical guidance to operations and development teams. Recommend best practices for platform reliability, scalability, and security.<br>Required Skills:Red Hat Open Shift (OCP) Kubernetes Linux Administration (RHEL) Open Shift Operations & Day-2 Support Cluster Administration Patching & Upgrades Monitoring (Prometheus) Logging & Troubleshooting Node Management RBAC & Service Accounts Active Directory / LDAP Integration Networking (Ingress, DNS, Load Balancers) Pod Scheduling, Affinity & Anti-Affinity Security Context Constraints (SCC)etcd Backup & Restore Disaster Recovery Incident Management Capacity Planning Certificate Management Production Support<br>Preferred Skills:Red Hat Advanced Cluster Management (ACM) Open Shift Service Mesh Open Shift Serverless Code Ready Workspaces Automation using Ansible or Shell Scripting Red Hat Certifications (RHCSA, RHCE, Open Shift)

Position Overview We are looking for a motivated Service Desk Agent to join our IT support team. The ideal candidate will provide first-level technical support to end-users, troubleshoot IT-related issues, and ensure timely resolution of incidents and service requests while delivering an excellent customer support experience.<br>Responsibilities Provide first-line technical support for hardware, software, network, and application-related issues. Log, categorize, prioritize, and resolve incidents and service requests in accordance with established SLAs. Diagnose and troubleshoot common IT issues using remote support tools and standard troubleshooting procedures. Escalate complex or unresolved issues to the appropriate Level 2 or specialized support teams. Maintain accurate documentation of incidents, resolutions, and user interactions within the service management system. Communicate effectively with end-users by providing timely updates and ensuring a high level of customer satisfaction. Assist with user account management, password resets, and basic system administration tasks. Contribute to the knowledge base by documenting recurring issues and solutions.<br>Requirements2–3 years of experience in an IT Service Desk, Help Desk, or Technical Support role. Bachelor's degree in Computer Science, Information Technology, or a related field. Strong knowledge of Windows operating systems, Microsoft Office 365, and common desktop applications. Basic understanding of networking concepts, Active Directory, and IT support best practices. Familiarity with ITSM tools such as Service Now, Jira Service Management, or similar ticketing systems is an advantage. Excellent troubleshooting, communication, and customer service skills. Ability to prioritize tasks, work under pressure, and manage multiple support requests simultaneously. ITIL Foundation certification is a plus. Saudi Nationals are encouraged to apply

Since 2004, 2P has been a leader in Saudi Arabia’s ICT landscape, delivering integrated technology solutions that help organizations accelerate digital transformation and improve operational efficiency. With a strong foundation in innovation and service excellence, 2P continues to provide end-to-end solutions through its specialized business units and trusted market expertise. We are always looking to connect with talented professionals who are passionate about making an impact and growing within a dynamic, forward-looking environment.<br>We are looking for a highly experienced Senior T24 Administrator / Consultant to lead the administration, infrastructure management, release lifecycle, and operational stability of the Temenos T24 Core Banking Platform across enterprise banking environments.<br>Key Responsibilities:• Administer and maintain T24 environments across DEV, SIT, UAT, PRE-PROD, and Production• Install, configure, and support TAFJ, UXP Browser, GoD Browser, and Native Browser• Manage COB operations, troubleshooting, optimization, and monitoring• Perform T24 upgrades, patches, migrations, and release management• Manage Disaster Recovery environments and execute DR drills• Configure and support JBoss, Web Sphere, IBM MQ, JMS, SOAP/REST integrations• Manage Oracle and MS SQL databases supporting T24• Implement SSO integration with Microsoft Active Directory• Lead incident, problem, and change management activities• Collaborate with Temenos and third-party vendors<br>Required Skills:• Temenos T24 Administration• TAFJ & j BASE• Oracle & MS SQL Server• JBoss / Web Sphere• IBM MQ & JMS• COB Management• DR & High Availability• Windows Server & Power Shell• Azure Windows VMs• Grafana / ELK / App Dynamics<br>Qualifications:• Bachelor's degree in Computer Science, Engineering, or related field• 6+ years of T24 experience• 5+ years in T24 Administration within banking environments

We are looking for a highly motivated Dev Ops Engineer to join our fully remote engineering team. The ideal candidate will have strong experience building and maintaining cloud infrastructure, Kubernetes environments, CI/CD pipelines, Infrastructure as Code (IaC), and modern Dev Ops practices. You will work closely with software engineers, architects, and security teams to deliver reliable, scalable, and secure cloud-native solutions. This position is ideal for engineers who enjoy automation, continuous improvement, cloud infrastructure, and solving complex production challenges.<br>Key Responsibilities Design, implement, and maintain scalable cloud infrastructure. Manage and administer Kubernetes clusters in production environments. Build, maintain, and optimize CI/CD pipelines using modern Dev Ops tools. Automate infrastructure provisioning using Infrastructure as Code (Terraform, Ansible). Deploy and manage containerized applications using Docker and Kubernetes. Implement Git Ops deployment strategies using Argo CD or similar tools. Monitor infrastructure health using Prometheus, Grafana, ELK Stack or equivalent monitoring solutions. Ensure infrastructure security, availability, backup, disaster recovery, and compliance. Troubleshoot production incidents and optimize system performance. Collaborate with software engineering teams to improve deployment processes and release automation. Support cloud migrations and cloud infrastructure optimization. Implement best practices for networking, security, scalability, and automation. Document infrastructure architecture, deployment procedures, and operational runbooks.<br>Requirements Must Have4+ years of experience as a Dev Ops Engineer, Cloud Engineer, or Site Reliability Engineer. Strong Linux system administration experience. Hands-on experience with Kubernetes in production. Excellent knowledge of Docker and containerization. Experience building CI/CD pipelines. Strong Infrastructure as Code experience using Terraform. Experience with Git, Git Hub Actions, Git Lab CI, or Jenkins. Experience managing cloud infrastructure (AWS, Azure, GCP, Oracle Cloud, or Digital Ocean). Experience with monitoring and logging tools. Good understanding of networking fundamentals. Experience implementing infrastructure security best practices. Strong scripting skills (Bash, Python, or similar). Experience working within Agile teams. Strong troubleshooting and problem-solving skills. Excellent written and spoken English.<br>Nice to Have Oracle Cloud Infrastructure (OCI) Argo CD (Git Ops) Hashi Corp Nomad Consul Elasticsearch / Logstash / Kibana (ELK) Prometheus Kafka VMware Active Directory integration Cloud migration experience Microservices architecture Security hardening Experience supporting banking, government, or enterprise platforms

<p>As part of our continued growth in Saudi Arabia, we are seeking a talented Saudi National IT Support Specialist to join our team on a major roads and highways construction project in Riyadh. The IT Support Specialist will be responsible for delivering reliable and efficient IT support services to project staff across office and site locations. The role will ensure the smooth operation of IT systems, hardware, software, networks, communications technologies, and collaboration platforms essential for project delivery. The successful candidate will act as the primary point of contact for technical support, helping maintain business continuity while ensuring compliance with WSP's technology and cybersecurity standards.</p><p><strong>Technical Support &amp; Service Delivery</strong><br>Provide first and second-line IT support for project staff and stakeholders.<br>Diagnose and resolve hardware, software, network, and system-related issues.<br>Configure, install, maintain, and troubleshoot desktops, laptops, printers, scanners, mobile devices, and peripheral equipment.<br>Support Microsoft Windows operating systems and Microsoft 365 applications, including Outlook, Teams, SharePoint, Excel, PowerPoint, and Word.<br>Manage user accounts, password resets, permissions, and access rights.<br>Provide onboarding and offboarding support for project personnel.<br>Maintain high levels of customer service while ensuring timely resolution of IT issues.<br>Record, monitor, and close support tickets in accordance with service delivery standards.</p><p><strong>Network &amp; Infrastructure Support</strong><br>Support LAN, WAN, Wi-Fi, VPN, and internet connectivity services.<br>Assist with monitoring and maintaining network infrastructure and communications systems.<br>Coordinate with corporate IT teams and third-party vendors for issue escalation and resolution.<br>Support server rooms, network equipment, and site communications infrastructure where required.<br>Conduct routine system checks and preventative maintenance activities.</p><p><strong>Project Technology Support</strong><br>Support project-specific applications, document management systems, and collaboration platforms.<br>Ensure meeting rooms, video conferencing facilities, and presentation systems are fully operational.<br>Provide support to both office-based and field-based personnel across project locations.<br>Assist with data transfers, file management, and information access requirements.</p><p><strong>Cybersecurity &amp; Compliance</strong><br>Ensure all IT activities comply with WSP cybersecurity standards and policies.<br>Support implementation of security patches, updates, antivirus solutions, and endpoint protection systems.<br>Assist with monitoring and reporting security incidents.<br>Promote cybersecurity awareness and best practices among project personnel.<br>Support compliance audits and IT governance requirements.</p><p><strong>Asset Management</strong><br>Maintain accurate IT asset registers and inventory records.<br>Track hardware, software licenses, and technology equipment allocation.<br>Coordinate procurement, replacement, repair, and disposal of IT assets.<br>Ensure all project equipment is properly documented and maintained throughout its lifecycle.</p><p><strong>Stakeholder Coordination</strong><br>Work closely with project teams, management, vendors, and corporate IT departments.<br>Support project mobilization requirements, including office setup and technology deployment.<br>Provide regular updates on IT performance, issues, and improvement opportunities.<br>Contribute to continuous improvement initiatives aimed at enhancing IT service delivery.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related discipline.</li><li>Relevant professional certifications such as Microsoft Certifications, CompTIA A+, Network+, ITIL, Cisco CCNA, or equivalent are preferred.</li><li>Minimum 5 years of experience in IT support, service desk, desktop support, or infrastructure support roles.</li><li>Previous experience supporting engineering consultancies, infrastructure projects, construction projects, or large corporate environments is preferred.</li><li>Experience working in multi-user environments and supporting both office and site-based personnel.</li><li>Familiarity with project delivery environments and construction sites would be advantageous.</li><li>Strong knowledge of Microsoft Windows operating systems and Microsoft 365.</li><li>Experience with Active Directory, Azure Active Directory, Exchange Online, and SharePoint.</li><li>Understanding of networking principles including TCP/IP, DNS, DHCP, VPNs, routers, switches, and wireless technologies.</li><li>Experience supporting printers, scanners, mobile devices, audiovisual, and video conferencing systems.</li><li>Familiarity with IT service management tools and ticketing systems.</li><li>Understanding of information security practices and cybersecurity principles.</li><li>Knowledge of data backup and recovery procedures.</li></ul>

Position Summary: Infrastructure Engineer works under Project Delivery organization with primary role to support infrastructure-related project activities from design to implementation. He/she will be responsible for sizing/planning, installation, maintenance, and support for On-Premise and/or Cloud environments. Infrastructures include development, prototyping, testing, training, and production environments as applicable for each project. The support includes but not limited to virtualization, segmentation, and firewall / security configuration to ensure reliability, security, and optimized life-cycle performance necessary for installed solutions. Also, Infrastructure Engineer is expected to work with cross-functional delivery teams. Roles & Responsibilities: Manage, configure, and maintain Windows Server environments (Active Directory, DNS, DHCP, Group Policy, IIS). Perform patch management, vulnerability assessment, and remediation across servers Develop installation manuals. Administer and configure firewalls, VPNs, and security policies to protect enterprise networks. Manage software deployment and updates Monitor system performance, troubleshoot incidents, and ensure high availability and disasterrecovery readiness. Implement and enforce IT security best practices, compliance with internal and regulatory standards. Collaborate with security and network teams to address threats, alerts, and vulnerabilities Maintain detailed documentation for system configurations, processes, and troubleshootingsteps. Understanding of network protocols, security principles, and server hardening techniques. Experience with backup/recovery solutions Responsible for maintaining and monitor infrastructure health. Responsible for maintaining and update IT security base line documents. Responsible for setting up Production, Development and QA environments. Qualifications & Requirements:Academic: Bachelor's degree in computer engineering or similar field. Experience: Minimum of 5 Years experience involving infrastructure design and deployment for complex applications. Operating Systems:Experience in Windows and/or Linux (tools like Ubuntu, Redhat, Cent OS, etc.) server OS’s. Virtualization:Experienced in tools such as VMWare / Microsoft Hyper V and KVM. Experienced in virtualization of network, data centers, and storage management. Saudi National. Experienced in cloud migration.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>IT Support</p><ul><li><p>Creation of informative support tickets and their follow-up via a ticket system</p></li><li><p>Proficiency in IT helpdesk software, Windows User Management / Windows PCs Client support / Office 365</p></li><li><p>General 2nd level support for internal end customers (client environment) IT product evaluation and IT selection</p></li><li><p>Providing IT assistance to office staff, site staff, visitors, and others</p></li><li><p>Communication with employees and, in the future, also with customers</p></li></ul><br><p>IT Client Administration</p><ul><li><p>Administration and further development of the supported business client applications, e.g. Microsoft 365 and Intune, etc.</p></li><li><p>Technical analysis, evaluation and optimization of IT architectures and IT core processes</p></li><li><p>Updating computer software as well as upgrading hardware and systems as per Fichtner IT plan.</p></li><li><p>Support in the documentation of solution procedures</p></li><li><p>Software management and software installation as well as handover of software projects to the specialist department</p></li><li><p>Ensure that Printers and network is functioning.</p></li></ul><br><p>IT Security</p><ul><li><p>Implement Fichtner IT policy, standards, and system security requirements as specified by Fichtner Germany</p></li><li><p>Monitoring hardware, software, and system performance metrics.</p></li><li><p>Training end-users on hardware functionality, Applications, and software programs.</p></li><li><p>Resolving logged errors in a timely manner and documenting processes and performing diagnostic tests.</p></li><li><p>Ensure internet and WIFI are secure in the office and site and that the appropriate speed is available.</p></li><li><p>Maintaining databases and ensuring system security.</p></li></ul><br><p>IT Environment Administration</p><ul><li><p>Support in purchasing of hardware (computer, printer, phones, and others) and installing windows applications related to users’ work requirements</p></li><li><p>Monitoring, Installation &amp; Configuration of Fingerprint System Software (Biometrics).</p></li><li><p>Monitoring, Installation NVR, and Access to CCTV cameras.</p></li><li><p>Provide semi-annual reports on technological advancements and trends in IT support.</p></li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in computer science or related field. </p></li><li><p>1 year of experience in computer networks and systems maintenance. </p></li><li><p>Knowledge of Networking fundamentals and Cyber Security. </p></li><li><p>Cloud Computing and Enterprise Resource Planning (Client Support only). </p></li><li><p>Experience with Office 365 applications.</p></li><li><p>Excellent written and verbal communication skills.</p></li><li><p>Ready to go to the respective locations in KSA and cyclical visits to headquarters in Stuttgart. Knowledge of Microsoft Azure (Active Directory).</p></li></ul><p></p></section>