وظائف ميديكال ريب في السعودية

<p><span >MD Degree Current, active medical license in: Canada, the United States, the UK, Western Europe, Australia or New Zealand Fellowship in Breast Cancer/Breast Malignancies National Board Subspecialty Certification in Oncology from the United States, Canada, the UK, Western Europe, Australia, or New Zealand Current, active medical license in: Canada, the United States, the UK, Western Europe, Australia or New Zealand Minimum 10 years of current post-specialty certification experience working as a Consultant in Medical Oncology, specializing in Breast Cancer in a tertiary-care, academic hospital in the United States, Canada, the UK, Western Europe, Australia, or New Zealand</span></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>The Therapy Area Medical Head leads the medical strategy and execution for a therapeutic franchise, ensuring scientific excellence, strong stakeholder engagement, and alignment with global and local business objectives. The role also leads the Franchise Medical team and represents Medical Affairs in the franchise leadership structure.</p><p>Develop and execute the Therapy Area Medical Strategy aligned with global and regional strategy including integrated planning for launch readiness, lifecycle management and patient access</p><p>Translate strategy into an operational medical plan for the country or cluster.</p><p>Lead and develop the Therapy Area Medical team (Medical leads, MSLs, etc.).</p><p>Ensure strong alignment with commercial, regulatory, and access strategies.</p><p>Maintain high standards of medical and scientific credibility within the organization.</p><p>Oversee medical information, evidence generation, and scientific exchange with stakeholders.</p><p>Ensure compliance with pharmacovigilance and regulatory standards.</p><p>Provide medical insights to shape clinical practice and healthcare policy.</p><p>Support and oversee:</p><ul><li>Clinical trials (Phase I IV)</li><li>Investigator-initiated studies (IITs)</li><li>Non-interventional studies (NIS)</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>MD/MBBS/PharmD/PhD in Lifesciences. MBA is a plus</li><li>More than 10 years experience in Medical Affairs function in pharmaceutical industry</li><li>Experience with specialty products</li><li>Experience and familiar with healthcare landscape in Saudi Arabia</li><li>Significant leadership experience, and proven ability to manage and motivate team of diverse backgrounds</li></ul>

<h3><strong>About the Role</strong></h3><p>Dr Sulaiman AlHabib Medical Centers is seeking a <strong>Medical Records Officer</strong> to manage, coordinate, and organize the activities of its medical records unit. This full-time role is crucial for maintaining the security, confidentiality, completeness, and accuracy of medical records in accordance with HMG policies and procedures.</p><h3><strong>Core Responsibilities</strong></h3><ul><li>Ensure the Medical Record Department meets the required standards to function properly and efficiently.</li><li>Supervise and coordinate a system for safeguarding and updating active and inactive patient medical records.</li><li>Conduct random audits of medical charts at regular intervals to determine the completeness of medical records.</li><li>Verify records in accordance with HMG policies and procedures to monitor the accuracy of patient records and documentation.</li><li>Maintain a referral training system to ensure proper follow-up of patient care referred for consultation.</li><li>Actively participate in the yearly review or revisions of medical records protocols as needed.</li><li>Suggest revisions to existing forms or develop new forms if required.</li><li>Perform other applicable tasks and duties assigned within the realm of knowledge, skills, and abilities.</li></ul><h3><strong>Team Leadership and Development</strong></h3><ul><li>Conduct ongoing training and evaluate the performance of Medical Record Staff.</li><li>Orient new staff to the relationship and interactions of the medical records department with other units or departments.</li><li>Manage the assigned team by ensuring appropriate workflow management through effective delegation of work.</li><li>Monitor and review employee productivity and performance, staff development, and program implementation for efficiency, effectiveness, and work priorities.</li></ul><h3><strong>Quality Assurance and Compliance</strong></h3><ul><li>Serve as an advisor on medical record policies and consult with medical staff.</li><li>Ensure staff members participate in quality improvement and patient safety activities and receive training on quality assessment and improvement.</li><li>Comply with standards and perform duties necessary to support, achieve, and maintain national and international accreditation.</li><li>Ensure compliance with laws, rules, regulations, and standards.</li></ul><h3><strong>Qualifications and Experience</strong></h3><p>Candidates for this position should possess <strong>7 years of relevant experience</strong> in medical records management.</p><h3><strong>Patient Care Focus</strong></h3><ul><li>Participate in and lead person-centered care initiatives undertaken by HMG.</li><li>Enrich patient experience with compassion, respect, and dignity.</li></ul>

<p>MAIN REPONSIBILITIES / DUTIES The Snr. Medical Manager (SMM) reports directly to the Country Medical Director in KSA. As a customer-facing medical function, the Snr. Medical Manager, will have 50% of his time in the Field. The SMM is responsible for managing and developing MSL &amp; MM in Vaccine therapy area The SMM Provide education on the clinical impact of Pfizer medicinal products to help inform customer decision-making and improve patient outcomes through the communication of real-world data and scientific evidence. Maintain a required level of knowledge in Vaccine therapy area /disease states and Pfizer medicines, providing therapeutic area/product information to both internal and external stakeholders as needed SMM is responsible for KOL management related to his/her own therapeutic specialty and is the medical partner for KOLs in his markets. SMM will be the internal and external ambassador of the key stakeholders within the market, (universities, Health Authorities, Academic institutes..) and other medical/healthcare associations, and will engage with them to understand their patient health priorities and identify opportunities that align with the strategic Medical objectives of Pfizer Plan and execute Medical strategies and engagement for the customers, compliantly coordinating with other Pfizer colleagues as needed to achieve Medical objectives. Utilize knowledge and skills to design and execute educational programs to create a level of scientific awareness about relevant disease areas. Share with internal cross functional colleagues, the medical insights from the customer, and identify opportunities for collaboration to improve patient care. Understand the priorities of Global and Regional Pfizer Medical Affairs in order to contribute to the local medical content strategy development and execute aligned Medical tactics Demonstrate expertise in communication across multiple channels, including, live and virtual presentations in small or large settings, written communication, or virtual conversations Respond to unsolicited requests from customers regarding scientific interpretation of clinical information Identify Disease area/Customers unmet Medical needs and exchange these gaps with the local stakeholders to feed the internal Medical and Marketing Strategies Provide the necessary medical support to Clinical Research, MI, Public Affairs and Regulatory departments. SMM is responsible of reviewing and approving grants based on merits and scientific content. Execute local research projects and contribute to the local and Regional publications based on the identified Medical gaps In collaboration with Global Medical Affairs colleagues, partner with local clinical research team in the identification of potential sites for Pfizer-sponsored clinical trials. Position Relationships: Internal (Marketing Sales Regulatory Clinical Research Medical Information legal-Public Affairs, PHI, Regional Medical and Global Medical Teams) External (KOLs, Speakers, Decision Makers, Local Medical Societies, Health authorities) Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers . Medical</p><p><strong>Desired Candidate Profile</strong></p><p>REQUIRED SKILL SET Technical Medical background (pharmacist or MD) as applicable to the local country regulations More than 4 years experience in the medical affairs Demonstrate clinical and technical expertise: Experienced in interpreting scientific data, capabilities in medical writing and authorship Full awareness of pharmaceutical industry codes, policies, local regulations as well as FCPA Experience with regulatory, clinical research and pharmacovigilance Possess strong strategic, analytical, self-awareness, and interpersonal skills Ability to both provide and receive constructive feedback Collaborate effectively and demonstrate leadership and teamwork with peers, internal stakeholders and external customers that inspires alignment and partnership on a shared vision or strategy Diverse leadership experiences and capabilities including the ability to influence and collaborate with peers and create business impact Strong analytic skills including creativity and effectiveness in proactively identifying and addressing challenges Demonstrate excellent oral and written communication skills Strong comprehension and communication skills, including ability to communicate large amounts of scientific information in a manner that is clear and concise Demonstrate a strong patient-centric, customer-focused approach with the utmost medical professionalism Demonstrate excellent interpersonal skills: ability to manage and handle conflict constructively. Demonstrate the ability to Work within a matrixed, multi-disciplinary team Well-organized with the ability to be flexible, prioritize multiple demands, and employ strong situational leadership skills Rapidly adopt and utilize new digital technology and other resources with medical customers and record medical interactions Effectively manage through and lead change in an ever-changing and evolving external health care environment</p>

<h3 >About the Role</h3> <p >Walaa Cooperative Insurance Co. is seeking a <strong >Medical Approval Officer</strong> to join their team in the Eastern region. This full-time role involves evaluating and processing pre-authorization requests for medical services, ensuring compliance with company policies, insurance guidelines, and medical necessity criteria. The officer will also manage case management for in-patient admissions to ensure efficient resource utilization and high-quality patient care.</p> <h3 >Key Responsibilities</h3> <ul > <li >Verify eligibility and coverage for insured members and evaluate requests for medical services, diagnostics, treatments, procedures, and hospital admissions.</li> <li >Approve or deny requests based on medical necessity, policy limits, and established guidelines, including assessing pre-existing conditions and undeclared medical history.</li> <li >Communicate authorization decisions promptly to healthcare providers and policyholders, ensuring adherence to turnaround time (TAT) requirements.</li> <li >Monitor utilization rates to identify and report signs of fraud, waste, abuse (FWA), or suspicious patterns.</li> <li >Manage inpatient admissions, coordinate care plans with providers and patients, and arrange for second medical opinions or roving doctor visits when necessary.</li> <li >Accurately document all decisions in the company's system and maintain confidentiality of medical and insurance records.</li> <li >Manage queries from providers, insurance companies, and insured members, and provide medical guidance to the Claims Department.</li> <li >Generate regular reports on pre-authorization activities and contribute to achieving cost efficiency expectations.</li> <li >Respond to inbound and outbound calls, emails, and manage complaints to ensure customer satisfaction.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor’s degree in medicine, pharmacy, or a related healthcare field. Certification in healthcare management or insurance is a plus.</li> <li >2-5 years of experience in medical pre-authorization, claims processing, or case management within a health insurance or healthcare provider environment.</li> <li >Familiarity with health insurance industry practices, policies, and regulations.</li> </ul> <h3 >Required Skills</h3> <ul > <li ><strong >Medical Knowledge:</strong> Proficiency in medical terminology, diagnostics, clinical procedures, treatment protocols, and ICD/CPT coding systems.</li> <li ><strong >Analytical and Decision-Making:</strong> Ability to assess medical requests critically and make sound authorization decisions with strong attention to detail.</li> <li ><strong >Communication:</strong> Excellent verbal and written communication skills. Multilingual proficiency in <strong >Arabic and English is mandatory</strong>.</li> <li ><strong >Technical:</strong> Proficiency in NPHIES (National Platform for Health Information Exchange Systems) is mandatory. Proficiency in CRM and other healthcare IT systems, along with advanced MS Office skills (Word, Excel, PowerPoint).</li> <li ><strong >Customer Focus:</strong> A patient-centric approach and ability to manage challenging situations professionally and empathetically.</li> <li ><strong >Time Management:</strong> Proven ability to handle high volumes of requests efficiently and meet deadlines.</li> <li ><strong >Teamwork and Problem-Solving:</strong> Ability to collaborate effectively and resolve pre-authorization issues with professionalism and accuracy.</li> </ul> <h3 >Compliance and Performance</h3> <p >The Medical Approval Officer must stay updated on medical advancements, CCHI Unified Policy, CHI Implementing Regulations, and relevant Insurance Authority (IA) circulars. Compliance with all health insurance industry standards, including HIPAA or equivalent regional guidelines, is essential. The role requires meeting or exceeding key performance indicators (KPIs) such as turnaround time, authorization accuracy, pre-existing condition detection rate, rejection justification quality, and escalation handling efficiency.</p> <h3 >Application Process</h3> <p >Candidates who meet the above qualifications and are seeking a challenging role in medical approvals are encouraged to apply. Salary details will be discussed during the interview process.</p>

JOB PURPOSE : Coordinate and perform the implementation of SAICO medical approval operation services<br>KEY RESPONSIBILITIES : Conduct ongoing clinical evaluation of treatment plans and return‑to‑work plans in accordance with established medical standards and protocols. Process and manage all medical approval transactions per shift, ensuring adherence to approved policies and coverage guidelines. Ensure compliance with approval Turnaround Time (TAT) as follows: Out‑Patient (VVIP, VIP, A Classes): 0–10 minutes Out‑Patient (B, C, D Classes): 0–15 minutes In‑Patient (All Classes): Less than 60 minutes Review and respond to approval requests as per policy coverage, requesting additional medical information when required to support appropriate decision‑making. Coordinate with medical providers to ensure appropriate care delivery and suggest cost‑effective treatment alternatives when medically appropriate. Maintain effective communication with healthcare providers not covered by field doctors to ensure continuity and quality of care. Obtain and review medical records and supporting documentation from providers during initial contact, with appropriate follow‑up through written correspondence. Liaise with medical providers and injured parties in cases involving medical treatment to coordinate appropriate and timely medical care. Improve the quality, clarity, and medical justification of approval responses while maintaining cost effectiveness of medical services. Identify and refer suspicious or high‑risk cases to the Fraud, Waste, and Abuse (FWA) team in line with internal guidelines. Ensure accurate documentation of all case activities, including contacts, decisions, and outcomes, within the system; submit billing or activity reports when applicable and required by standards. Participate in Learning & Development activities and complete a minimum of 25 training hours to maintain clinical, operational, and insurance knowledge. <br>QUALIFICATIONS & EXPERIENCE:Minimum Qualifications: Medicine Bachelor’s degree (MBBS). Licensed by the Saudi Commission for Health Specialties (SCFHS). <br>Minimum Related Experience: 1-3 years’ experience in related field.

<h3 >About the Role</h3> <p >Bristol Myers Squibb EU Policy is seeking a <strong >Senior Medical Advisor Immuno Oncology</strong> to join its Medical Affairs Team in Riyadh. This full-time position serves as a critical bridge between clinical research and the cross-functional Brand Team. The role is responsible for the planning and execution of scientific projects, encompassing medical communication and education, and for developing, maintaining, and sharing Immuno-oncology-related medical and scientific capabilities.</p> <h3 >Key Responsibilities</h3> <ul > <li >Develop and maintain strong relationships with scientific experts, Thought Leaders, and external organizations in relevant therapeutic areas through various channels.</li> <li >Create and present medically accurate information to Healthcare Professionals (HCPs), ensuring compliance with local procedures, ethical, and legal guidelines.</li> <li >Actively profile the medical landscape, continuously updating knowledge on products, patient treatment trends, unmet medical needs, clinical trials, and scientific activities.</li> <li >Collect and provide meaningful medical insights to the organization to support strategy development.</li> <li >Propose and execute scientifically meaningful medical programs, such as Advisory Boards, Satellite Symposia, and scientific roundtables.</li> <li >Lead cross-functional collaboration within matrix teams to embed medical perspectives and ensure aligned focus in critical execution.</li> <li >Provide significant knowledge and insight to local, regional, and worldwide medical teams, as well as the local commercial organization, to shape strategy.</li> <li >Discuss and deliver Health Economics and Outcomes Research (HEOR) evidence-based information reactively to government agencies, healthcare organizations, and payers, as appropriate.</li> </ul> <h3 >Compliance and Ethical Conduct</h3> <ul > <li >Endorse and implement a culture of compliance, adhering to all internal and external rules and regulations.</li> <li >Alert management or the Compliance Department to any possible compliance issues.</li> <li >Act as a role model demonstrating consistent ethical and professional behavior.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >An advanced scientific degree (PharmD, PhD, MD).</li> <li >A minimum of 5 years of experience in a medical or scientific role.</li> <li >Expert knowledge of Immuno-Oncology.</li> <li >Expert experience within the Immuno-Oncology healthcare environment in Saudi Arabia (KSA).</li> <li >Ability to communicate scientific or clinical data in an understandable and valuable manner to HCPs.</li> <li >Proven ability to develop and effectively manage new and existing HCP relationships.</li> <li >Experience in developing field medical plans aligned with medical and overall disease and product objectives.</li> </ul> <h3 >Essential Competencies</h3> <ul > <li >High level of scientific acumen, including the ability to interpret and present clinical data and draw clinical insights from dialogues with HCPs.</li> <li >Ability to translate clinical data into medical strategies and objectives.</li> <li >Strong business acumen.</li> <li >Independent and proactive approach to developing scientific knowledge and building strong rapport with external and internal stakeholders.</li> <li >Demonstrated learning agility, seeking out and applying lessons from unfamiliar experiences.</li> <li >Drive to succeed and adaptability in an evolving and challenging entrepreneurial environment.</li> <li >Innovation and the ability to integrate innovative concepts into local plans.</li> <li >Proficiency in planning and executing effective and successful Learning Programs for HCPs.</li> <li >Experience in reviewing medical content of promotional and non-promotional materials.</li> <li >Strong work ethic, ability to set priorities, and manage time appropriately.</li> <li >High level of integrity and good judgment to navigate the requirements of the role effectively and compliantly.</li> <li >Strong communication and presentation skills.</li> </ul> <h3 >Work Environment and Travel</h3> <p >This full-time position is based in Riyadh. Travel may be required as part of the role's responsibilities.</p>

<div dir="rtl"><h3 >نبذة عن الدور</h3> <p >تبحث شركة دار المعدات الطبيه والعلميه عن <strong >فني أجهزة طبية</strong> للانضمام إلى فريقها في منطقتي الرياض والخرج. يمثل هذا الدور فرصة للمرشحين ذوي الخبرة التي تتراوح بين 0-1 سنة للعمل بدوام كامل في مجال حيوي يخدم القطاع الطبي.</p> <h3 >الغرض من الوظيفة</h3> <p >يتولى شاغل هذه الوظيفة مسؤولية متابعة جميع مراحل تركيب وتشغيل الأجهزة الطبية المتنوعة. كما يشمل الدور تنفيذ إجراءات الصيانة العلاجية وتطبيق برامج الصيانة الوقائية بدقة، وذلك لضمان الأداء الأمثل للأجهزة وفقاً للمواصفات وتعليمات الشركات المصنعة.</p> <h3 >المهام والمسؤوليات الرئيسية</h3> <ul > <li >تتبع مخططات تركيب الأجهزة الطبية مثل أجهزة غسل الكلى، وأجهزة دعم القلب والتنفس والرئة، وأجهزة التصوير والتخطيط الطبي، وغيرها.</li> <li >تحديد مواقع تركيب الأجهزة الطبية ومتابعة إجراءات التركيب لضمان الامتثال للمعايير.</li> <li >إعداد قوائم تفصيلية بقطع الغيار الاحتياطية اللازمة للأجهزة.</li> <li >متابعة إجراءات التشغيل التجريبي للأجهزة الطبية، وضمان تشغيلها الفعلي وفقاً لأدلة التشغيل المعتمدة.</li> <li >تدريب مستخدمي الأجهزة الطبية على إجراءات التشغيل السليم والضبط الصحيح.</li> <li >تتبع مخططات الدارات الإلكترونية للأجهزة الطبية وتشخيص الأعطال باستخدام أجهزة الفحص والقياس المتخصصة.</li> <li >تنفيذ إجراءات الإصلاح والضبط اللازمة للأجهزة المعطلة.</li> <li >تطبيق برامج الصيانة الوقائية للأجهزة الطبية بحسب تعليمات الشركة الصانعة لضمان استمرارية الأداء.</li> <li >إعداد وتقديم وتوثيق وحفظ تقارير العمل الدورية.</li> </ul> <h3 >المتطلبات والمؤهلات</h3> <ul > <li >خبرة عملية تتراوح بين <strong >0 إلى 1 سنة</strong> في مجال صيانة وتركيب الأجهزة الطبية.</li> </ul> <h3 >تفاصيل العمل والراتب</h3> <p >تُقدم شركة دار المعدات الطبيه والعلميه راتباً شهرياً يتراوح بين <strong >5900 إلى 6000 ريال سعودي</strong> لهذا الدور. الوظيفة بدوام كامل، وتقع في مدينتي الرياض والخرج، مما يوفر بيئة عمل مستقرة ضمن فريق متخصص.</p> <h3 >ختاماً</h3> <p >تلتزم شركة دار المعدات الطبيه والعلميه بتوفير بيئة عمل داعمة تساهم في تطوير الكفاءات الفنية في مجال الأجهزة الطبية.</p></div>

<p>As Medical Operations Lead, Greater Gulf MCO within our General Medicines Medical team, you'll lead the execution of MCO and country medical plans according to global medical brand and customer plans, driving operational excellence, budget planning, and launch excellence across the Greater Gulf. Ready to get started? Join the team transforming how healthcare is delivered for chronic and specialty conditions worldwide. In General Medicines, you'll help drive meaningful outcomes in diabetes, transplant (chronic GvHD), and immunology - with the scale and urgency patients deserve. You'll act as a critical point of contact between different function interfaces in a complex global, multicultural, and matrix organization.</p><p>Main responsibilities</p><ul><li>Contribute to the operational implementation of Medical Plans within Greater Gulf countries, establishing and executing strategic objectives in collaboration with local medical teams across AT1D, Transplant (chronic GvHD), CMB, and Established Products.</li><li>Lead the execution of Medical Launch Excellence within cross-functional launch excellence teams, monitoring and challenging project teams to drive execution in line with project strategy (scope, budget, time, quality).</li><li>Drive periodic MCO medical performance reviews, overseeing budget planning and appropriate prioritization of medical projects and studies.</li><li>Coordinate the definition of KPIs and performance metrics to ensure excellence in execution, efficient planning, and implementation of Brand and Therapeutic Area strategies.</li><li>Oversee, consolidate, and actively manage the Country/MCO Medical Budget (Medical Management and Clinical), identifying variances, proposing resource reallocation, and ensuring accurate forecasting and expense reconciliation.</li><li>Facilitate collaboration with internal and external stakeholders including Key Markets Medical Operations, RWE Global Team, Finance, Business Operations, GTMC, and Global Medical Operations.</li><li>Manage and enforce medical compliance in alignment with global policies, ensuring all medical activities are implemented to the highest ethical standards.</li><li>Contribute to and facilitate the implementation of internal projects to simplify and optimize medical transformation processes, leading or co-leading internal operational meetings and working groups.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>2 3 years of experience is preferred specifically in Medical Operations, Medical Excellence, or Medical Governance within the pharmaceutical industry.</p><p>Minimum 5 years of overall relevant professional experience in project management, including planning, budget management, and executing complex strategies.</p><p>Degree in a scientific discipline (BS, MS, PhD, PharmD, MD, or DVM) or related field; MBA or professional project management qualification (PMP or Agile Methodology) is a strong advantage.</p><p>Experience in drug development, medical affairs, or a related field, including understanding of the current pharmaceutical environment.</p><p>Proven experience in product launch and launch excellence.</p><p>Strong project management skills with experience managing complex, multi-stakeholder programs including scenario and contingency planning.</p><p>Excellent transversal communication, networking, and interpersonal skills with demonstrated effectiveness in matrix and cross-cultural organizations.</p><p>Results-driven with a positive, pragmatic approach; resilient, optimistic, and open to change.</p><p>Ability to challenge and influence at all levels, with strong negotiation and decision-making skills.</p><p>Fluency in English is mandatory; Arabic is highly preferred.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Ultimate Peaks is seeking an experienced and visionary Chief Medical Officer (CMO) to lead the medical strategy and clinical operations of a leading healthcare organization.<br> The CMO will play a critical role in ensuring the highest standards of medical care, advancing clinical excellence, and driving innovation in patient care services.<br> The ideal candidate will have a strong medical background combined with leadership experience in healthcare management, overseeing clinical teams, and navigating regulatory environments.<br> This role demands a collaborative leader who can bridge the gap between medical staff and executive management to foster a patient-centric culture aligned with the organization’s strategic goals.<br> Key Responsibilities Develop and implement clinical policies and protocols to ensure quality patient care and safety.<br> Provide leadership to medical staff, fostering professional development and adherence to best practices.<br> Collaborate with executive leadership to align clinical initiatives with organizational objectives.<br> Ensure compliance with healthcare regulations and accreditation standards.<br> Lead efforts in clinical research, innovation, and the adoption of new medical technologies.<br> Manage relationships with external healthcare partners, regulatory bodies, and stakeholders.<br> Oversee clinical risk management and quality improvement programs.<br> Structured to attract top-tier executive leadership currently operating at significant scale within Saudi Arabia and the GCC, including performance-linked incentives and long-term alignment mechanisms.<br> Medical degree (MD or equivalent) with board certification in relevant specialty.<br> Minimum of 12 years of clinical experience with at least 5 years in senior medical leadership roles.<br> Proven track record in healthcare management, clinical governance, and quality assurance.<br> Strong knowledge of healthcare regulations, accreditation standards, and compliance requirements.<br> Excellent leadership, communication, and interpersonal skills.<br> Experience in strategic planning and execution within a healthcare setting.<br> Demonstrated ability to drive clinical innovation and foster a collaborative environment.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 12+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Medical Waste Treatment Engineer Location: Riyadh, Saudi Arabia Department: Operations / Engineering<br>Job Summary We are seeking a Medical Waste Treatment Engineer to support the safe and efficient operation of the medical waste treatment facility in Riyadh. The role will primarily focus on treatment operations, equipment performance, maintenance, troubleshooting, and continuous improvement.<br>The successful candidate will be responsible for ensuring the reliable operation of treatment equipment, supporting preventive and corrective maintenance activities, and working closely with Operations, Maintenance, Quality, HSE, and Collection teams to maintain safe and efficient plant operations.<br>Key ResponsibilitiesMonitor and support the day-to-day operation of medical waste treatment processes and equipment. Operate and monitor medical waste treatment equipment, including sterilization, thermal treatment, shredding, and related processing systems. Monitor critical treatment parameters such as temperature, pressure, processing time, and other operational indicators to ensure effective treatment. Develop and implement preventive and corrective maintenance programs to maximize equipment availability and minimize downtime. Troubleshoot mechanical, electrical, and equipment-related failures and coordinate with maintenance teams to restore operations efficiently. Monitor equipment performance and identify potential issues before they lead to operational interruptions. Support continuous improvement initiatives to enhance plant reliability, equipment efficiency, and overall operational performance. Collaborate with the Operations team to identify and eliminate bottlenecks in the treatment process. Coordinate with the medical waste collection team when required to ensure smooth and continuous treatment operations. Ensure compliance with Health, Safety, and Environmental (HSE) requirements and applicable medical waste management regulations. Prepare and maintain technical reports related to equipment performance, maintenance activities, operational issues, and treatment operations. Participate in equipment upgrades, plant improvement initiatives, and CAPEX projects. Collaborate with Operations, Maintenance, Quality, and HSE teams to ensure safe, reliable, and continuous plant operations. Support risk assessments, troubleshooting activities, and emergency response procedures related to equipment and treatment operations. Identify opportunities to improve equipment reliability, energy efficiency, resource utilization, and overall plant performance.<br>Qualifications & Requirements Bachelor's degree in Biomedical Engineering, Medical Engineering, or a related engineering discipline. Minimum 2 years of relevant professional experience in plant operations, medical waste treatment, treatment equipment, medical/biomedical equipment, maintenance, or a related field. Professional membership/registration with the Saudi Council of Engineers (SCE) under a relevant medical/biomedical engineering classification. Practical knowledge of equipment operation, preventive maintenance, and troubleshooting. Understanding of Health, Safety, and Environmental (HSE) requirements. Ability to analyze equipment and operational issues and provide effective solutions. Strong coordination and communication skills. Ability to work independently and take responsibility for plant operations and equipment performance. Willingness to work on-site at the Riyadh facility. Knowledge of medical waste treatment processes and equipment is highly preferred. Experience in a plant or treatment facility environment is preferred.

Medical Waste Treatment Engineer Location: Riyadh, Saudi Arabia Department: Operations / Engineering<br>Job Summary We are seeking a Medical Waste Treatment Engineer to support the safe and efficient operation of the medical waste treatment facility in Riyadh. The role will primarily focus on treatment operations, equipment performance, maintenance, troubleshooting, and continuous improvement.<br>The successful candidate will be responsible for ensuring the reliable operation of treatment equipment, supporting preventive and corrective maintenance activities, and working closely with Operations, Maintenance, Quality, HSE, and Collection teams to maintain safe and efficient plant operations.<br>Key ResponsibilitiesMonitor and support the day-to-day operation of medical waste treatment processes and equipment. Operate and monitor medical waste treatment equipment, including sterilization, thermal treatment, shredding, and related processing systems. Monitor critical treatment parameters such as temperature, pressure, processing time, and other operational indicators to ensure effective treatment. Develop and implement preventive and corrective maintenance programs to maximize equipment availability and minimize downtime. Troubleshoot mechanical, electrical, and equipment-related failures and coordinate with maintenance teams to restore operations efficiently. Monitor equipment performance and identify potential issues before they lead to operational interruptions. Support continuous improvement initiatives to enhance plant reliability, equipment efficiency, and overall operational performance. Collaborate with the Operations team to identify and eliminate bottlenecks in the treatment process. Coordinate with the medical waste collection team when required to ensure smooth and continuous treatment operations. Ensure compliance with Health, Safety, and Environmental (HSE) requirements and applicable medical waste management regulations. Prepare and maintain technical reports related to equipment performance, maintenance activities, operational issues, and treatment operations. Participate in equipment upgrades, plant improvement initiatives, and CAPEX projects. Collaborate with Operations, Maintenance, Quality, and HSE teams to ensure safe, reliable, and continuous plant operations. Support risk assessments, troubleshooting activities, and emergency response procedures related to equipment and treatment operations. Identify opportunities to improve equipment reliability, energy efficiency, resource utilization, and overall plant performance.<br>Qualifications & Requirements Bachelor's degree in Biomedical Engineering, Medical Engineering, or a related engineering discipline. Minimum 2 years of relevant professional experience in plant operations, medical waste treatment, treatment equipment, medical/biomedical equipment, maintenance, or a related field. Professional membership/registration with the Saudi Council of Engineers (SCE) under a relevant medical/biomedical engineering classification. Practical knowledge of equipment operation, preventive maintenance, and troubleshooting. Understanding of Health, Safety, and Environmental (HSE) requirements. Ability to analyze equipment and operational issues and provide effective solutions. Strong coordination and communication skills. Ability to work independently and take responsibility for plant operations and equipment performance. Willingness to work on-site at the Riyadh facility. Knowledge of medical waste treatment processes and equipment is highly preferred. Experience in a plant or treatment facility environment is preferred.

<p>Assists in providing medical care in the field of Medical Oncology, and supervises interns and residents, in accordance with current medical staff bylaws, rules and regulations and the Hospital s policies and procedures</p><p>Essential Responsibilities and Duties</p><ul><li><b><br></b></li><li><b>Clinical Responsibilities</b><ul><li>Assists the Consultant in providing required patient care and management in the field of Medical Oncology, in accordance with standards of medical care laid down by the Hospital.</li><li>Provides high-quality patient care in all aspects of Medical Oncology according to his/her approved clinical privileges.</li><li>Provides consultation (inpatient, and emergency room) upon request and responds in a timely manner within the prescribed timeframe as outlined in the Hospital s policy.</li><li>Responsible for the timely completion, competencies, accuracy and legibility of the medical record.</li><li>Provide son-call service and ensures availability and response time within the prescribed timeframe in accordance with Hospital policy.</li><li>Conducts daily morning rounds to identify patients ready for discharge. Ensures that discharge orders are written 24 hours prior to discharge.</li><li>Performs other clinical responsibilities related to the specialty, as assigned.</li></ul></li><li>Academic Responsibilities<ul><li>Provides orientation, bedside training and supervision to interns, residents and fellows as assigned.</li><li>Participates in department s educational activities and training programs of the department.</li><li>Partakes in national and international medical conferences.</li><li>Maintains and enhances professional knowledge and continuing education requirements.</li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education Graduation from a medical school in good standing, completion of required period of postgraduate training in a specialty and/or subspecialty, with Saudi/American Board or Canadian/UK certification, or equivalent as outlined by the Medical Staff Credentialing Committee.</p><p>Experience Required Two (2) years of training in specialty or subspecialty plus post-training experience is required.</p><p>Other Requirements(Certificates) N/A</p>

We are seeking a detail-oriented and organized Approval Coordinator to join our healthcare team. In this role, you will be responsible for managing and facilitating the medical insurance approval process for outpatients. You will act as the primary liaison between medical practitioners, patients, and insurance companies to ensure timely approvals for procedures, medications, and paramedical services, thereby ensuring a seamless patient experience.<br><br>Key Responsibilities<br>• Insurance Verification: Verify patients' insurance eligibility, benefits, and coverage limits before medical procedures or consultations.<br>• Pre-Authorization Requests: Prepare, submit, and track pre-authorization and medical approval requests to various insurance companies.<br>• Documentation Management: Review medical files, diagnoses, and doctors' recommendations to ensure all necessary documentation is accurate and complete before submission.<br>• Liaison &amp; Communication: Serve as the main point of contact between medical providers (doctors/nurses) and insurance companies to resolve any queries or rejections.<br>• Dispute &amp; Appeal Handling: Follow up on delayed or denied approvals, gathering additional medical justification from physicians to submit effective appeals.<br>• Patient Support: Guide patients through their insurance approval status, explaining coverage details, co-payments, or out-of-pocket expenses clearly and empathetically.<br>• Data Entry: Maintain accurate and up-to-date records of all approval statuses, codes (ICD-10 / CPT), and insurance communications in the clinic’s management system.<br><br>Requirements &amp; Qualifications<br>• Education: Bachelor’s degree or Diploma in Healthcare Administration, Nursing, Medical Coding, or a related field.<br>• Experience: Minimum of 1–3 years of experience as an Approval Coordinator or Insurance Officer within a hospital or medical center in Saudi Arabia.<br>• Insurance Knowledge: Deep understanding of the Saudi health insurance market, CCHI regulations, and major insurance provider portals (e.g., Bupa, Tawuniya, Medgulf).<br>• Medical Terminology: Strong familiarity with medical terminology, diagnostic codes (ICD), and procedure codes.<br>• Skills: Excellent communication and negotiation skills. High attention to detail with strong problem-solving abilities.<br>• Languages: Fluency in both English and Arabic (written and spoken) is required.

<p>The medical delegate is responsible for the ethical detailing of Nestl Infant Nutrition products in assigned territory by clearly communicating to medical / Paramedical contacts accurate information about these products, their features and benefits and their appropriate use whenever mothers are unable or choose not to breastfeed their babies, and within guidelines as set by NME Nutrition in compliance with WHO International Code of Marketing of Breast Milk substitutes, Nestl Instructions and local country codes.</p><p>A DAY IN THE LIFE</p><p>Promote Nestl s belief that Breastfeeding is Best for Babies and that Breastfeeding is recommendable over all other feeding alternatives for infants</p><p>Provide reliable information on infant nutrition and infant feeding practices for medical/ paramedical contacts in areas that interest or affect them in their regular practice.</p><p>Participate in the organization and running of Product Knowledge, Nutrition or related topics medical / paramedical scientific meetings including their sponsorship meeting, guest lecturer invitation.</p><p>Monitor and report to the Medical Field Manager on activities of our competitors including new competitor products, communication strategies, etc</p><p>Maintain proper records and registers of all correspondence and actions undertaken in daily activities.</p><p>Identify and maintain relevant information on all contacts in assigned territory via master list, including classification on interest and importance, and by regular call cards completion.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor of pharmaceutical Science /Medicine / Nutrition / Biology.</p><p>Prior experience as a Medical Delegate is desirable</p>

<h3 >About the Opportunity</h3> <p >THC Consulting is recruiting on behalf of a well-established international organization with a strong market presence. This full-time position for a <strong >Medical Science Liaison (MSL)</strong> is based in Riyadh, Saudi Arabia. The organization is recognized for its collaborative culture and commitment to innovation and professional development.</p> <h3 >Role Summary</h3> <p >The Medical Science Liaison serves as a scientific expert and medical partner for healthcare professionals across Saudi Arabia. This role involves establishing and maintaining scientific relationships with Key Opinion Leaders (KOLs), supporting medical education initiatives, facilitating scientific exchange, and contributing to the execution of medical strategies aligned with the organization's therapeutic portfolio.</p> <h3 >Key Responsibilities</h3> <ul > <li >Build and maintain scientific relationships with Key Opinion Leaders (KOLs), healthcare professionals, and academic institutions.</li> <li >Deliver accurate, balanced, and evidence-based scientific information regarding products and therapeutic areas.</li> <li >Support the implementation of medical affairs strategies and field medical plans.</li> <li >Provide scientific support for product launches, lifecycle management, and medical education programs.</li> <li >Identify medical insights and communicate findings to internal cross-functional teams.</li> <li >Support investigator-initiated studies, clinical research activities, and medical projects where applicable.</li> <li >Participate in scientific congresses, advisory boards, symposia, and medical conferences.</li> <li >Deliver scientific presentations to internal and external stakeholders.</li> <li >Ensure all activities comply with local regulatory requirements and company compliance standards.</li> <li >Collaborate closely with Commercial, Regulatory, Pharmacovigilance, and Medical Affairs teams.</li> </ul> <h3 >Qualifications and Experience</h3> <p >Candidates for this role should possess <strong >5-10 years of relevant experience</strong>. A background that enables the delivery of scientific information and engagement with healthcare professionals is essential.</p> <h3 >Work Environment</h3> <p >This is a full-time position located in Riyadh, requiring collaboration with various internal departments including Commercial, Regulatory, Pharmacovigilance, and Medical Affairs teams.</p> <h3 >Application Process</h3> <p >Qualified candidates are invited to explore this opportunity to advance their careers with a leading global organization.</p>

<div dir="rtl"><h3 >نبذة عن الدور</h3> <p >تبحث شركة لين الحفر عن <strong >أخصائي مختبرات طبية</strong> للانضمام إلى فريقها في <strong >حفر الباطن، المنطقة الشرقية</strong>. يهدف هذا الدور إلى ضمان توفير المواد الأولية اللازمة للفحوصات الطبية وسلامتها، بالإضافة إلى استلام العينات وإجراء التحاليل المخبرية المطلوبة بدقة. يتطلب الدور خبرة عملية تتراوح بين <strong >2 إلى 5 سنوات</strong> في مجال المختبرات الطبية، وهو متاح بنظام <strong >الدوام الكامل</strong>.</p> <h3 >الهدف من الوظيفة</h3> <p >يتمثل الهدف الأساسي لهذا الدور في دعم العمليات المخبرية من خلال تحديد وتوفير المواد اللازمة للفحوصات، وإجراء التحاليل الطبية المتنوعة، وإعداد التقارير والوثائق المتعلقة بنتائج الفحوصات. يضمن شاغل الوظيفة تطبيق أعلى معايير السلامة والجودة في جميع أعمال المختبرات الطبية، مع الالتزام بالسياسات والإجراءات المنظمة.</p> <h3 >المهام والمسؤوليات الرئيسية</h3> <ul > <li >تحديد احتياجات المختبر من المواد الطبية الأولية وتوفيرها، مع تسجيلها والتأكد من سلامتها وتعقيمها ومراقبة فترة صلاحيتها.</li> <li >استلام عينات الفحص من المرضى وحفظها بالطرق السليمة والمعتمدة.</li> <li >إجراء التحاليل الكيميائية والفيزيائية والمجهرية لتحديد وجود السكر أو البروتين أو الجراثيم والطفيليات في العينات.</li> <li >دراسة نتائج الاختبارات المخبرية وإعداد التقارير المفصلة بشأنها.</li> <li >تطوير أساليب وإجراءات العمل المخبري ومواكبة التطورات الحديثة في أساليب التحاليل الطبية.</li> <li >إعداد الوثائق والتقارير الطبية المتعلقة بالتحاليل الطبية للمرضى وحفظها في قاعدة البيانات الخاصة بها وفقاً للسياسات والإجراءات المنظمة.</li> <li >ضمان تطبيق مبادئ وقواعد السلامة العامة أثناء القيام بمختلف أعمال المختبرات الطبية.</li> </ul> <h3 >المؤهلات والخبرات</h3> <ul > <li >خبرة عملية تتراوح بين <strong >2 إلى 5 سنوات</strong> في مجال المختبرات الطبية.</li> <li >القدرة على إجراء مجموعة واسعة من التحاليل والفحوصات المخبرية.</li> <li >معرفة قوية بمعايير السلامة والجودة في بيئة المختبرات.</li> </ul> <h3 >المهارات المطلوبة</h3> <ul > <li >دقة الملاحظة والاهتمام بالتفاصيل لضمان صحة النتائج.</li> <li >مهارات تحليلية قوية لتفسير نتائج الفحوصات.</li> <li >القدرة على إعداد التقارير والوثائق الطبية بشكل واضح ومنظم.</li> <li >مهارات تنظيمية لإدارة المواد والعينات المخبرية.</li> <li >القدرة على العمل ضمن فريق والالتزام بالبروتوكولات المعيارية.</li> </ul> <h3 >معلومات إضافية</h3> <p >هذه الوظيفة بدوام كامل في <strong >حفر الباطن، المنطقة الشرقية</strong>. الراتب سيتم تحديده بناءً على الخبرة والمؤهلات، وسيتم الإفصاح عنه خلال مراحل التوظيف.</p></div>

<p>Ultimate Peaks is seeking an experienced and visionary Chief Medical Officer (CMO) to lead the medical strategy and clinical operations of a leading healthcare organization. The CMO will play a critical role in ensuring the highest standards of medical care, advancing clinical excellence, and driving innovation in patient care services. The ideal candidate will have a strong medical background combined with leadership experience in healthcare management, overseeing clinical teams, and navigating regulatory environments. This role demands a collaborative leader who can bridge the gap between medical staff and executive management to foster a patient-centric culture aligned with the organization s strategic goals. Key Responsibilities Develop and implement clinical policies and protocols to ensure quality patient care and safety. Provide leadership to medical staff, fostering professional development and adherence to best practices. Collaborate with executive leadership to align clinical initiatives with organizational objectives. Ensure compliance with healthcare regulations and accreditation standards. Lead efforts in clinical research, innovation, and the adoption of new medical technologies. Manage relationships with external healthcare partners, regulatory bodies, and stakeholders. Oversee clinical risk management and quality improvement programs.</p><p><strong>Desired Candidate Profile</strong></p><p>Medical degree (MD or equivalent) with board certification in relevant specialty. Minimum of 12 years of clinical experience with at least 5 years in senior medical leadership roles. Proven track record in healthcare management, clinical governance, and quality assurance. Strong knowledge of healthcare regulations, accreditation standards, and compliance requirements. Excellent leadership, communication, and interpersonal skills. Experience in strategic planning and execution within a healthcare setting. Demonstrated ability to drive clinical innovation and foster a collaborative environment. Structured to attract top-tier executive leadership currently operating at significant scale within Saudi Arabia and the GCC, including performance-linked incentives and long-term alignment mechanisms.</p>

<p><br></p><p>Overview</p><p>This role offers a unique opportunity to operate at the forefront of elite sports medicine within a high-performance football academy environment. The Academy Doctor will play a critical leadership role in safeguarding the health, wellbeing, and long-term development of emerging professional athletes while contributing to a culture of medical excellence and innovation. Working closely with a multidisciplinary team of physiotherapists, sports scientists, rehabilitation specialists, and technical staff, the successful candidate will influence clinical decision-making, injury prevention strategies, and return-to-play protocols that directly impact player performance and career longevity. The position provides the opportunity to apply advanced medical expertise in a dynamic, elite sporting environment, while shaping medical standards, contributing to athlete development pathways, and supporting the next generation of professional footballers. The role also offers the platform to collaborate with leading practitioners in sports medicine, expand professional expertise, and contribute to the continuous evolution of medical practices within professional football.</p><p>Job Responsibilities</p><p>Leadership and Management</p><ul><li>Lead the Academyu2019s delivery of all medical services in consultation with the Academy Technical Director.</li><li>Create, review, and refine data, administration and communication processes for the Medical Department, ensuring an effective and efficient service is being run at all times.</li><li>Oversee the operations of the clinic, effectively managing supplies, equipment and orders.</li><li>Design, implement and supervise the work of all Academy Physiotherapists, providing guidance and expertise in the implementation of treatment plans.</li><li>Evaluate rehabilitation plans designed by the Return to Play coach(es), ensuring alignment with best practice and the specific needs of individual players.</li></ul><p>Medical Assessments and Interventions</p><ul><li>Coordinate the transfer of players/staff to hospital where necessary and provide timely, appropriate and accurate medical interventions.</li><li>Conduct medical assessments and screenings for all Academy players.</li><li>Provide immediate medical assistance and treatment for injuries sustained during training/matches.</li><li>Develop and implement injury prevention strategies and protocols.</li></ul><p>Collaboration</p><ul><li>Collaborate across departments to ensure a safe and healthy Academy environment.</li><li>Communicate effectively and empathetically with players and their families.</li><li>Serve as a liaison between the Academy and external medical professionals and specialists.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Skills, Knowledge and Experience</h2><h3>Essential</h3><ul><li>Mastersu2019s Degree in Sports Science, Medicine or related area</li><li>Extensive experience in a medical role within a professional sports environment, preferably football</li><li>Demonstrable experience in medical services, with a background in diagnosing, treating, and preventing sports-related injuries.</li><li>Experience in leading or managing medical teams and coordinating multidisciplinary teams, including doctors, physiotherapists, and rehab coaches.</li><li>Training and proficiency in the use of ultrasound for diagnosis and ultrasound-guided procedures.</li><li>In-depth experience in rehabilitation programs and return-to-play protocols.</li><li>Experience working with elite athletes, ideally football players, and familiarity with the demands of professional football and its unique injury patterns.</li><li>Strong teamwork and collaboration skills, with the ability to work effectively across multi-disciplinary departments</li></ul><h3>Desirable</h3><ul><li>PhD specializing in Sports Science, Medicine or related area</li><li>Specialization in Rehabilitation, Orthopedics, Nutrition, Sports science, physiotherapy, Radiology (Ultrasound- MRI- Xrays- CT Scan), Bio mechanics.</li><li>Previous experience in Saudi Arabia or the Middle East</li><li>Multilingual skills, particularly English, Spanish and Arabic - English (Essential)</li></ul>

<p>Manage and administer employee medical insurance services, work injury processes, and healthcare coordination activities while ensuring compliance with regulatory requirements and company policies. The role supports employees medical needs through effective insurance administration, claims management, healthcare provider coordination, and occupational health compliance.</p><p>Key Accountabilities</p><ul><li>Administer employee medical insurance programs in compliance with Health Insurance Council (CHI) regulations.</li><li>Coordinate insurance approvals, coverage inquiries, escalations, and monitoring of medical coverage limits.</li><li>Review, validate, and process employee medical expense claims in accordance with company policies.</li><li>Manage GOSI registration, reporting, and follow-up for all work-related injury cases.</li><li>Coordinate pre-employment medical examinations for new hires.</li><li>Maintain accurate medical insurance and employee healthcare records.</li><li>Support employees with medical insurance inquiries and healthcare service requirements.</li><li>Ensure quality and effectiveness of healthcare providers, including company clinics and external medical facilities.</li><li>Conduct site visits to hospitals and medical facilities to monitor service quality and compliance with approved healthcare standards.</li><li>Coordinate medical travel arrangements for employees requiring specialized treatment within and outside the Kingdom.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Minimum Qualifications</strong> Bachelor s degree in healthcare administration, Business Administration, Human Resources, or a related field.</li><li><strong>Minimum Experience</strong> Minimum 2 years of experience in medical insurance administration, healthcare services, employee medical support, or a related healthcare field.</li><li><strong>Skills</strong> Knowledge of Health Insurance Council (CHI) Regulations GOSI Platform Management Patient Service Experience and Employee Medical Support Knowledge of Medical Terminology Medical Insurance Coordination and Provider Management Hospital and Healthcare Industry Experience Microsoft Office (Excel, Word, PowerPoint, Outlook) Strong Communication and Stakeholder Management Skills Analytical Thinking and Problem Solving Time Management, Planning, and Organization English Language Proficiency</li><li><strong>Competencies</strong> Teamwork Integrity Care Ownership Communication Accountability Customer Focus Analytical Thinking Problem Solving Planning and Organizing Service Excellence</li></ul>