وظائف ممرضات في السعودية

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">Air Products Qudra is seeking a <strong style="font-weight:700;">Middle East Security Operations &amp; Joint Venture Manager</strong> for a full-time position based in Dhahran. This role serves as Air Products’ primary operational security interface with Joint Venture partners within the Kingdom of Saudi Arabia. The Manager is responsible for ensuring security arrangements are implemented, maintained, and continuously improved in line with host nation regulatory requirements, contractual obligations, and industry best practice. This is a highly hands-on operational role, requiring active involvement in day-to-day security operations rather than passive oversight, and requires a minimum of 10 years of progressive experience.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Act as the operational security interface with Joint Venture partners in Saudi Arabia, ensuring security arrangements meet regulatory and contractual obligations.</li> <li style="margin:0 0 6px;">Engage directly with Joint Venture leadership, site teams, and third-party security providers to identify gaps, implement corrective actions, and mentor teams in building sustainable security capabilities.</li> <li style="margin:0 0 6px;">Lead the development, implementation, and maintenance of security and incident response processes across Joint Ventures, coordinating with regional and global security teams.</li> <li style="margin:0 0 6px;">Ensure all security incidents managed through the Monitoring &amp; Response Centre (MaRC) are accurately reported, documented, and suitable for escalation to business leadership.</li> <li style="margin:0 0 6px;">Drive continuous improvement initiatives to enhance security effectiveness, operational resilience, and cost efficiency, including physical security technologies and workflows.</li> <li style="margin:0 0 6px;">Provide governance and oversight for the badge management and access control program, ensuring compliance and auditability.</li> <li style="margin:0 0 6px;">Coordinate with internal functions (Facilities, Engineering, Projects, Legal, Safety, HR) to ensure integrated security delivery.</li> <li style="margin:0 0 6px;">Manage engagement with governmental and regulatory authorities, coordinating inspections and tracking corrective actions.</li> <li style="margin:0 0 6px;">Support capital project security delivery, acting as the primary deputy to the Project Security Manager for the NEOM Green Hydrogen Project until asset transfer.</li> <li style="margin:0 0 6px;">Monitor and manage third-party security provider performance, including attendance, timesheet validation, KPI scorecards, and service level agreement enforcement.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Operational Oversight &amp; Incident Management</h3> <p style="margin:0 0 12px; ************;">The Manager holds additional responsibility for the Monitoring &amp; Response Centre (MaRC) and oversight of deployed third-party security personnel, ensuring effective monitoring, response, and operational discipline. The role routinely acts as the incident leader for security incidents, business disruptions, and crisis situations, supporting senior leadership during the escalation and management of significant events. When required, the Manager will directly engage in CCTV and alarm monitoring, access control systems, communications dispatch, and on-site security coordination, demonstrating leadership by example. The objective is to protect Air Products’ people, assets, reputation, and long-term investments within Saudi Arabia.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Minimum Qualifications</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Minimum 10 years of progressive experience in security operations, security management, risk, or crisis response within an industrial, energy, infrastructure, public sector, or commercial environment.</li> <li style="margin:0 0 6px;">Fluent English (written and spoken) with the ability to prepare professional reports, brief leadership, and participate effectively in incident and operational communications.</li> <li style="margin:0 0 6px;">Bachelor’s degree in a relevant discipline (*, Security Management, Risk Management, Business Continuity, Project Management) or equivalent, proven professional experience.</li> <li style="margin:0 0 6px;">Demonstrated experience in operational security leadership, including incident management or incident command, supervising teams or service providers, and managing performance and individual capability development.</li> <li style="margin:0 0 6px;">Proven ability to handle confidential and sensitive security information with discretion, integrity, and sound professional judgment.</li> <li style="margin:0 0 6px;">Experience working effectively in a multicultural and matrixed business environment, with flexibility to collaborate across functions and locations.</li> <li style="margin:0 0 6px;">Working proficiency in Microsoft Office, including Excel, for reporting, tracking actions, and performance monitoring.</li> <li style="margin:0 0 6px;">Practical knowledge of physical security fundamentals, including contract security guard management, incident reporting and response, and workplace/site security controls.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Preferred Qualifications</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Direct experience supporting or engaging with Joint Venture partners, government entities, or multi-stakeholder operating models.</li> <li style="margin:0 0 6px;">Demonstrated involvement in security process improvement, assurance activities, or operational standardization, beyond day-to-day supervision.</li> <li style="margin:0 0 6px;">Experience coordinating with regulatory or governmental authorities, including inspections, corrective actions, and compliance follow-up.</li> <li style="margin:0 0 6px;">Exposure to project or construction-phase security, particularly within large capital projects or asset transfer environments.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment &amp; Strategic Context</h3> <p style="margin:0 0 12px; ************;">Air Products’ Middle East operations represent a strategic growth market, encompassing a mature Industrial Gases business, an expanding Engineering, Procurement &amp; Construction (EPC) portfolio, and a diverse portfolio of Joint Ventures. The Manager operates within a complex, multi-business environment, requiring regular engagement with internal functions, Joint Venture partners, project teams, contractors, and host-nation stakeholders. The role supports both operational assets and major capital projects, often within high-risk or rapidly evolving security environments. This position operates with a high degree of autonomy and has a direct impact on the safety, security, and resilience of Air Products’ workforce, as well as the protection of critical assets and long-term investments, requiring sound judgment, cultural awareness, and the ability to operate effectively across organizational and external boundaries. The role also acts as the Arabic-speaking deputy from a governance, Joint Venture, and host-nation engagement perspective when required.</p>

<p>Whole industries have been disrupted and transformed in recent years by technology. As a technology consulting professional, you will help businesses realize the value they can gain from their IT investments, supporting strategy and acting as a key growth driver. As part of a high-performing team, you will deliver exceptional client service by advising on how technology enablement, digital transformation and enterprise intelligence contribute to performance improvement, and how technology can act as a multiplying effect during major program transformations. As organizations look to leverage the advantage technology offers, we will work with you to develop the consultancy and analytical skills needed in today's environment. Working on projects that cross borders and sectors, the experience you gain here will be more valuable than anywhere else. The opportunity EY is growing its Architecture capability and is looking for experienced Enterprise Architects to join our Technology Consulting team within TST in Riyadh. You will support major transformation initiatives across the Middle East, working with clients across government, public sector and large enterprise environments. In this role, you will help clients define architecture strategies, design target-state architectures, establish governance frameworks, and support business and technology transformation programs across MENA, both remotely and onsite as required. Key responsibilities Lead architecture assessments, enterprise architecture engagements and transformation initiatives. Understand business strategy and vision, and translate them into enterprise-wide technology vision and architecture strategy aligned to client priorities. Develop business, application, data, technology and security architectures. Define architecture principles, standards, target architectures and transformation roadmaps. Design enterprise and solution architectures aligned with business objectives and technology strategy. Create architecture artifacts, including capability models, reference architectures, solution blueprints, integration architectures, roadmaps and application interaction diagrams. Establish and support architecture governance processes and Architecture Review Boards (ARBs). Conduct architecture reviews, solution assurance activities and compliance assessments. Evaluate technologies, platforms and vendor solutions, and provide architecture recommendations. Analyze application portfolios, identify dependencies and common platform components, and assess migration feasibility. Facilitate stakeholder workshops and engage senior business and technology leaders. Support proposals, business development and thought leadership activities for the architecture practice. Leverage EY's global network and cross-functional expertise to develop relevant enterprise architecture insights. Technical skills requirements Experience specializing in enterprise architecture, solution architecture, technology architecture and architecture standards. Ability to develop target-state architectures, architecture roadmaps, governance frameworks, architecture principles and standards. Hands-on experience designing enterprise solutions across applications, integration, cloud, data, security and platform domains. Experience conducting architecture reviews, architecture assurance and design governance activities. Ability to develop reference architectures and technology blueprints based on business and non-functional requirements. Ability to identify technology standardization opportunities, assess options, weigh implementation complexities and risks, and make sound technical recommendations. Experience with enterprise architecture tools such as MEGA, ARIS, Alfabet or similar platforms is advantageous. Experience with cloud platforms such as AWS, Microsoft Azure, Google Cloud Platform or similar environments is advantageous. Understanding of modern architecture patterns, including microservices, APIs, integration platforms, containerization and service-oriented architecture. Good understanding of business process management, business rules management systems and enterprise integration concepts. Strong consulting, communication, stakeholder management and facilitation skills. Required qualifications Bachelor's degree in Computer Science, Information Systems, Engineering or a related discipline. 4-7 + years of experience in enterprise architecture, solution architecture and/or technology architecture roles. Arabic language proficiency is required. Strong ability to engage with business and technology stakeholders and translate business needs into practical architecture outcomes. Experience supporting architecture work in government, public sector, large enterprise or regulated industry environments. Preferred qualifications TOGAF Standard 10th Edition or TOGAF 9.2 certification. Experience with NORA 2.0 (National Enterprise Reference Architecture). Experience with the Saudi Digital Government Authority (DGA) Enterprise Architecture Methodology and Government Enterprise Architecture (GEA). ArchiMate, cloud, security, PMP, ITIL, COBIT, SAFe or related certifications are advantageous. Experience supporting architecture governance, Architecture Review Boards and solution assurance processes. Client responsibilities Build and maintain appropriate client relationships, leveraging relationships to effectively execute work. Connect the right EY team members to key client contacts and maintain open and proactive communication.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Systems, Engineering or a related discipline.</li><li>4-7 + years of experience in enterprise architecture, solution architecture and/or technology architecture roles.</li><li>Arabic language proficiency is required.</li><li>Strong ability to engage with business and technology stakeholders and translate business needs into practical architecture outcomes.</li><li>Experience supporting architecture work in government, public sector, large enterprise or regulated industry environments.</li><li>TOGAF Standard 10th Edition or TOGAF 9.2 certification.</li><li>Experience with NORA 2.0 (National Enterprise Reference Architecture).</li><li>Experience with the Saudi Digital Government Authority (DGA) Enterprise Architecture Methodology and Government Enterprise Architecture (GEA).</li><li>ArchiMate, cloud, security, PMP, ITIL, COBIT, SAFe or related certifications are advantageous.</li><li>Experience supporting architecture governance, Architecture Review Boards and solution assurance processes.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Oversees the day-to-day execution of general ledger impacted processes, including support to clients/departments as they work with and understand these processes. Directs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution. Supervises other Finance and Accounting employees in areas relating to general ledgers, subsidiary ledgers and related reporting.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 4-year bachelor's degree in Finance and Accounting or related major; 1 year experience in the finance and accounting or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Work, Projects, and Policies&nbsp;<br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements and follows up on Accounting SOP audits for all areas of the property.<br>• Complies with Federal and State laws applying to fraud and collection procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances credit card ledgers.<br>• Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary.<br>Maintaining Finance and Accounting Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Submits reports in a timely manner, ensuring delivery deadlines.<br>• Ensures profits and losses are documented accurately.<br>• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.<br>• Maintains a strong accounting and operational control environment to safeguard assets.<br>• Completes period end function each period.<br>• Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.<br>Demonstrating and Applying Accounting Knowledge&nbsp;<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Demonstrates knowledge of return check procedures.<br>• Demonstrates knowledge of the Gross Revenue Report.<br>• Demonstrates knowledge and proficiency with write off procedures.<br>• Demonstrates knowledge and proficiency with consolidated deposit procedures.<br>• Keeps up-to-date technically and applying new knowledge to your job.<br>• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<br>• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.<br>Managing and Conducting Human Resource Activities<br>• Supports the development, mentoring and training of employees.<br>• Provides constructive coaching and counseling to employees.<br>• Trains people on account receivable posting techniques.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates personal integrity.<br>• Uses effective listening skills.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict effectively.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time well and possesses strong organizational skills.<br>• Presents ideas, expectations and information in a concise well organized way.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes collections calls if necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>JOB SUMMARY Assists the Sous Chef in ensuring the quality, consistency and production of areas of responsibility in kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p><p>Ensuring Culinary Standards and Responsibilities are Met</p><p>Supervises the preparation and production of all hot or cold food items for buffet and a la carte menu to ensure that they are in compliance with the prescribed recipes and specifications. Supervises kitchen shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures. Maintains food preparation handling and correct storage standards. Recognizes superior quality products, presentations and flavor. Plans and manages food quantities and plating requirements for the food operation (e.g., restaurant, banquet, pastry shop). Communications production needs to key personnel. Produces production prep list. Assists in developing daily and seasonal menu items. Ensures compliance with all applicable laws and regulations (e.g., HACCP, OSHA, ASI and Health Department). Assists in estimating daily restaurant production needs. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Checks the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented and creates decorative food displays.</p><p>Leading Kitchen Team</p><p>Supervises and coordinates activities of cooks and workers engaged in food preparation. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Leads shift teams while personally preparing food items and executing requests based on required specifications. Supervises and manages restaurant kitchen employees. Understanding employee positions well enough to perform duties in employees absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensuring and maintaining the productivity level of employees. Ensures employees are cross-trained to support successful daily operations. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Assumes duties of the Sous Chef in his/her absence. Assists Chef in daily line up and conducts in his/her absence.</p><p>Establishing and Maintaining Kitchen Goals</p><p>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc. Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work. Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Effectively investigates, reports and follows-up on employee accidents. Knows and implements company safety standards.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Empowers employees to provide excellent customer service. Handles guest problems and complaints. Interacts with guests to obtain feedback on product quality and service levels.</p><p>Managing and Conducting Human Resource Activities</p><p>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes. Manages employee progressive discipline procedures. Participates in the employee performance appraisal process, providing feedback as needed. Uses all available on the job training tools for employees. Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.</p><p><strong>Desired Candidate Profile</strong></p>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).</p> <p> </p> <p> <strong>CANDIDATE PROFILE</strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Leading Kitchen Operations for Property</strong> </p> <p> Leads kitchen management team.</p> <p> Provides direction for all day-to-day operations.</p> <p> Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.</p> <p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Encourages and builds mutual trust, respect, and cooperation among team members.</p> <p> Serving as a role model to demonstrate appropriate behaviors.</p> <p> Ensures property policies are administered fairly and consistently.</p> <p> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p> <p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p> <p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p> <p> Supervises and coordinates activities of cooks and workers engaged in food preparation.</p> <p> Demonstrate new cooking techniques and equipment to staff.</p> <p> </p> <p> <strong>Setting and Maintaining Goals for Culinary Function and Activities</strong> </p> <p> Develops and implements guidelines and control procedures for purchasing and receiving areas.</p> <p> Establishes goals including performance goals, budget goals, team goals, etc.</p> <p> Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.</p> <p> Manages department controllable expenses including food cost, supplies, uniforms and equipment.</p> <p> Participates in the budgeting process for areas of responsibility.</p> <p> Knows and implements the brand's safety standards.</p> <p> </p> <p> <strong>Ensuring Culinary Standards and Responsibilities are Met</strong> </p> <p> Provides direction for menu development.</p> <p> Monitors the quality of raw and cooked food products to ensure that standards are met.</p> <p> Determines how food should be presented, and create decorative food displays.</p> <p> Recognizes superior quality products, presentations and flavor.</p> <p> Ensures compliance with food handling and sanitation standards.</p> <p> Follows proper handling and right temperature of all food products.</p> <p> Ensures employees maintain required food handling and sanitation certifications.</p> <p> Maintains purchasing, receiving and food storage standards.</p> <p> Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</p> <p> </p> <p> <strong>Ensuring Exceptional Customer Service</strong> </p> <p> Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.</p> <p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p> <p> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</p> <p> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</p> <p> Interacts with guests to obtain feedback on product quality and service levels.</p> <p> Responds to and handles guest problems and complaints.</p> <p> Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.</p> <p> Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</p> <p> </p> <p> <strong>Managing and Conducting Human Resource Activities</strong> </p> <p> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</p> <p> Ensures employees are treated fairly and equitably.</p> <p> Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.</p> <p> Administers the performance appraisal process for direct report managers.</p> <p> Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.</p> <p> Observes service behaviors of employees and provides feedback to individuals and or managers.</p> <p> Manages employee progressive discipline procedures for areas of responsibility.</p> <p> Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</p> <p> </p> <p><br></p></div></section>