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About The Role<br><br>We are seeking a highly motivated, professional, and customer-focused Customer Service Representative to join our remote customer support team. In this role, you will serve as a primary point of contact for customers, helping them resolve questions, address concerns, navigate our products or services, and have a positive overall experience with the company.<br><br>The ideal candidate is an excellent communicator who enjoys helping people, remains calm under pressure, and can efficiently manage multiple customer inquiries while maintaining a friendly and professional approach.<br><br>As a remote team member, you will be expected to work independently, manage your time effectively, communicate consistently with colleagues, and maintain a high standard of customer service without direct supervision.<br><br>Key Responsibilities<br><br>Customer Support<br><br>Respond promptly and professionally to customer inquiries through phone, email, live chat, and other support channels. Provide accurate information about products, services, policies, orders, accounts, billing, and company procedures. Listen carefully to customers, understand their needs, and provide appropriate solutions. Troubleshoot customer issues and guide customers through step-by-step solutions when necessary. Resolve complaints and difficult situations with patience, empathy, and professionalism. Escalate complex, sensitive, or unresolved issues to the appropriate department or supervisor. Follow up with customers when additional information or action is required. Ensure customers receive clear and complete answers to their questions.<br><br>Customer Experience<br><br>Build positive relationships with customers through helpful, respectful, and personalized interactions. Maintain a customer-first approach in every interaction. Demonstrate empathy and understanding when handling frustrated or dissatisfied customers. Identify opportunities to improve the customer experience and communicate recurring issues to management. Help customers understand company policies and procedures while maintaining a positive tone. Strive to resolve customer issues efficiently and effectively during the initial interaction whenever possible.<br><br>Administrative Technical Duties<br><br>Accurately document customer interactions, requests, complaints, and resolutions in the company's CRM or customer support system. Update customer account information and records as needed. Process orders, returns, refunds, cancellations, payments, or service requests according to company policies. Maintain detailed and accurate records of customer communications. Monitor support tickets and ensure requests are addressed within established response times. Use internal knowledge bases, support tools, and company resources to find accurate answers. Collaborate with sales, billing, technical support, operations, and other departments to resolve customer issues. Protect customer information and follow all applicable privacy, security, and confidentiality procedures.<br><br>Remote Work Responsibilities<br><br>Maintain a reliable internet connection and an appropriate workspace suitable for professional customer interactions. Be available and responsive during scheduled working hours. Attend virtual team meetings, training sessions, and coaching sessions. Communicate effectively with managers and team members using email, messaging platforms, video conferencing, and other remote collaboration tools. Manage workload and priorities independently while meeting established deadlines and service-level expectations. Demonstrate strong self-discipline, accountability, and time-management skills.<br><br>Required Qualifications<br><br>High school diploma or equivalent; additional education or relevant training is a plus. Previous customer service, call center, retail, hospitality, administrative, sales support, or related experience preferred. Excellent verbal and written communication skills. Strong active-listening and problem-solving abilities. Comfortable communicating with customers from diverse backgrounds. Strong attention to detail and organizational skills. Ability to remain professional and composed when dealing with challenging customers or high-pressure situations. Ability to learn new products, services, systems, and procedures quickly. Basic computer proficiency and familiarity with email, web applications, CRM systems, and office software. Ability to work independently in a remote environment. Reliable attendance and ability to adhere to scheduled working hours.<br><br>Preferred Qualifications<br><br>1–3 years of experience in customer service or a related role. Experience working in a remote or hybrid customer support environment. Experience using CRM, help-desk, ticketing, or live-chat platforms. Experience handling high volumes of customer inquiries. Familiarity with customer service metrics such as response time, resolution time, customer satisfaction (CSAT), and first-contact resolution. Experience supporting customers by phone, email, and live chat. Multilingual or bilingual communication skills are an advantage, depending on the company's customer base.<br><br>Key Skills Competencies<br><br>Communication: Clearly and professionally communicate information to customers and colleagues through written and verbal channels.<br><br>Empathy: Understand customers' concerns and respond with patience, understanding, and genuine willingness to help.<br><br>Problem Solving: Analyze customer issues, identify practical solutions, and know when to escalate matters.<br><br>Patience Professionalism: Remain calm, respectful, and solution-oriented, particularly when dealing with frustrated customers.<br><br>Attention to Detail: Accurately record customer information, follow procedures, and avoid errors when processing requests.<br><br>Time Management: Efficiently prioritize multiple customer requests while meeting response and resolution targets.<br><br>Adaptability: Quickly learn new products, systems, policies, and processes as the business evolves.<br><br>Teamwork: Work effectively with remote colleagues and other departments to deliver consistent customer experiences.<br><br>Accountability: Take ownership of customer issues and follow through until they are resolved or appropriately transferred.<br><br>Technology Skills: Comfortably navigate multiple software applications and digital communication tools while assisting customers.<br><br>Performance Expectations<br><br>Success in this position may be measured using a combination of customer service and operational performance indicators, including:<br><br>Customer satisfaction (CSAT) First-contact resolution rate Average response time Average handling time, where applicable Ticket resolution time Quality assurance scores Customer retention or loyalty indicators Accuracy of customer records and transactions Attendance and schedule adherence Individual productivity and service-level performance<br><br>Working Environment<br><br>This is a fully remote position. The successful candidate should be comfortable working independently while remaining an active and engaged member of a distributed team.<br><br>The role may involve extended periods of computer use and frequent communication with customers through telephone, email, chat, or video-based systems. Depending on business requirements, employees may occasionally be required to work evenings, weekends, holidays, or rotating shifts.<br><br>What We Offer<br><br>Depending On The Company's Benefits Structure, Employees May Receive<br><br>Competitive salary or hourly compensation Flexible or remote work arrangements Paid training and onboarding Career development and advancement opportunities Performance incentives or bonuses Paid time off Health, dental, and/or vision benefits Retirement or pension benefits Employee assistance programs Professional development and training opportunities Supportive and collaborative remote-work culture<br><br>Ideal Candidate<br><br>The ideal candidate is someone who genuinely enjoys helping others and takes pride in providing excellent customer experiences. You are dependable, patient, organized, and comfortable handling a variety of customer situations.<br><br>You don't necessarily need to know everything on your first day. What matters most is your willingness to learn, your ability to communicate clearly, your commitment to solving problems, and your ability to treat every customer with respect.<br><br>You should be comfortable asking questions, taking ownership of your responsibilities, learning from feedback, and working independently while staying connected with a remote team.<br><br>Equal Opportunity Statement<br><br>We are committed to creating an inclusive and respectful workplace. We welcome qualified applicants from diverse backgrounds and make employment decisions based on qualifications, skills, experience, and business needs, without discrimination or harassment.

About The Role<br><br>We are seeking a highly motivated, professional, and customer-focused Customer Support Representative (Remote) to join our remote customer support team. In this role, you will serve as a primary point of contact for customers, helping them resolve questions, address concerns, navigate our products or services, and have a positive overall experience with the company.<br><br>The ideal candidate is an excellent communicator who enjoys helping people, remains calm under pressure, and can efficiently manage multiple customer inquiries while maintaining a friendly and professional approach.<br><br>As a remote team member, you will be expected to work independently, manage your time effectively, communicate consistently with colleagues, and maintain a high standard of customer service without direct supervision.<br><br>Key Responsibilities<br><br>Customer Support<br><br>Respond promptly and professionally to customer inquiries through phone, email, live chat, and other support channels. Provide accurate information about products, services, policies, orders, accounts, billing, and company procedures. Listen carefully to customers, understand their needs, and provide appropriate solutions. Troubleshoot customer issues and guide customers through step-by-step solutions when necessary. Resolve complaints and difficult situations with patience, empathy, and professionalism. Escalate complex, sensitive, or unresolved issues to the appropriate department or supervisor. Follow up with customers when additional information or action is required. Ensure customers receive clear and complete answers to their questions.<br><br>Customer Experience<br><br>Build positive relationships with customers through helpful, respectful, and personalized interactions. Maintain a customer-first approach in every interaction. Demonstrate empathy and understanding when handling frustrated or dissatisfied customers. Identify opportunities to improve the customer experience and communicate recurring issues to management. Help customers understand company policies and procedures while maintaining a positive tone. Strive to resolve customer issues efficiently and effectively during the initial interaction whenever possible.<br><br>Administrative Technical Duties<br><br>Accurately document customer interactions, requests, complaints, and resolutions in the company's CRM or customer support system. Update customer account information and records as needed. Process orders, returns, refunds, cancellations, payments, or service requests according to company policies. Maintain detailed and accurate records of customer communications. Monitor support tickets and ensure requests are addressed within established response times. Use internal knowledge bases, support tools, and company resources to find accurate answers. Collaborate with sales, billing, technical support, operations, and other departments to resolve customer issues. Protect customer information and follow all applicable privacy, security, and confidentiality procedures.<br><br>Remote Work Responsibilities<br><br>Maintain a reliable internet connection and an appropriate workspace suitable for professional customer interactions. Be available and responsive during scheduled working hours. Attend virtual team meetings, training sessions, and coaching sessions. Communicate effectively with managers and team members using email, messaging platforms, video conferencing, and other remote collaboration tools. Manage workload and priorities independently while meeting established deadlines and service-level expectations. Demonstrate strong self-discipline, accountability, and time-management skills.<br><br>Required Qualifications<br><br>High school diploma or equivalent; additional education or relevant training is a plus. Previous customer service, call center, retail, hospitality, administrative, sales support, or related experience preferred. Excellent verbal and written communication skills. Strong active-listening and problem-solving abilities. Comfortable communicating with customers from diverse backgrounds. Strong attention to detail and organizational skills. Ability to remain professional and composed when dealing with challenging customers or high-pressure situations. Ability to learn new products, services, systems, and procedures quickly. Basic computer proficiency and familiarity with email, web applications, CRM systems, and office software. Ability to work independently in a remote environment. Reliable attendance and ability to adhere to scheduled working hours.<br><br>Preferred Qualifications<br><br>1–3 years of experience in customer service or a related role. Experience working in a remote or hybrid customer support environment. Experience using CRM, help-desk, ticketing, or live-chat platforms. Experience handling high volumes of customer inquiries. Familiarity with customer service metrics such as response time, resolution time, customer satisfaction (CSAT), and first-contact resolution. Experience supporting customers by phone, email, and live chat. Multilingual or bilingual communication skills are an advantage, depending on the company's customer base.<br><br>Key Skills Competencies<br><br>Communication: Clearly and professionally communicate information to customers and colleagues through written and verbal channels.<br><br>Empathy: Understand customers' concerns and respond with patience, understanding, and genuine willingness to help.<br><br>Problem Solving: Analyze customer issues, identify practical solutions, and know when to escalate matters.<br><br>Patience Professionalism: Remain calm, respectful, and solution-oriented, particularly when dealing with frustrated customers.<br><br>Attention to Detail: Accurately record customer information, follow procedures, and avoid errors when processing requests.<br><br>Time Management: Efficiently prioritize multiple customer requests while meeting response and resolution targets.<br><br>Adaptability: Quickly learn new products, systems, policies, and processes as the business evolves.<br><br>Teamwork: Work effectively with remote colleagues and other departments to deliver consistent customer experiences.<br><br>Accountability: Take ownership of customer issues and follow through until they are resolved or appropriately transferred.<br><br>Technology Skills: Comfortably navigate multiple software applications and digital communication tools while assisting customers.<br><br>Performance Expectations<br><br>Success in this position may be measured using a combination of customer service and operational performance indicators, including:<br><br>Customer satisfaction (CSAT) First-contact resolution rate Average response time Average handling time, where applicable Ticket resolution time Quality assurance scores Customer retention or loyalty indicators Accuracy of customer records and transactions Attendance and schedule adherence Individual productivity and service-level performance<br><br>Working Environment<br><br>This is a fully remote position. The successful candidate should be comfortable working independently while remaining an active and engaged member of a distributed team.<br><br>The role may involve extended periods of computer use and frequent communication with customers through telephone, email, chat, or video-based systems. Depending on business requirements, employees may occasionally be required to work evenings, weekends, holidays, or rotating shifts.<br><br>What We Offer<br><br>Depending On The Company's Benefits Structure, Employees May Receive<br><br>Competitive salary or hourly compensation Flexible or remote work arrangements Paid training and onboarding Career development and advancement opportunities Performance incentives or bonuses Paid time off Health, dental, and/or vision benefits Retirement or pension benefits Employee assistance programs Professional development and training opportunities Supportive and collaborative remote-work culture<br><br>Ideal Candidate<br><br>The ideal candidate is someone who genuinely enjoys helping others and takes pride in providing excellent customer experiences. You are dependable, patient, organized, and comfortable handling a variety of customer situations.<br><br>You don't necessarily need to know everything on your first day. What matters most is your willingness to learn, your ability to communicate clearly, your commitment to solving problems, and your ability to treat every customer with respect.<br><br>You should be comfortable asking questions, taking ownership of your responsibilities, learning from feedback, and working independently while staying connected with a remote team.<br><br>Equal Opportunity Statement<br><br>We are committed to creating an inclusive and respectful workplace. We welcome qualified applicants from diverse backgrounds and make employment decisions based on qualifications, skills, experience, and business needs, without discrimination or harassment.

About The Role<br><br>We are seeking a highly motivated, professional, and customer-focused Remote Customer Support Agent to join our remote customer support team. In this role, you will serve as a primary point of contact for customers, helping them resolve questions, address concerns, navigate our products or services, and have a positive overall experience with the company.<br><br>The ideal candidate is an excellent communicator who enjoys helping people, remains calm under pressure, and can efficiently manage multiple customer inquiries while maintaining a friendly and professional approach.<br><br>As a remote team member, you will be expected to work independently, manage your time effectively, communicate consistently with colleagues, and maintain a high standard of customer service without direct supervision.<br><br>Key Responsibilities<br><br>Customer Support<br><br>Respond promptly and professionally to customer inquiries through phone, email, live chat, and other support channels. Provide accurate information about products, services, policies, orders, accounts, billing, and company procedures. Listen carefully to customers, understand their needs, and provide appropriate solutions. Troubleshoot customer issues and guide customers through step-by-step solutions when necessary. Resolve complaints and difficult situations with patience, empathy, and professionalism. Escalate complex, sensitive, or unresolved issues to the appropriate department or supervisor. Follow up with customers when additional information or action is required. Ensure customers receive clear and complete answers to their questions.<br><br>Customer Experience<br><br>Build positive relationships with customers through helpful, respectful, and personalized interactions. Maintain a customer-first approach in every interaction. Demonstrate empathy and understanding when handling frustrated or dissatisfied customers. Identify opportunities to improve the customer experience and communicate recurring issues to management. Help customers understand company policies and procedures while maintaining a positive tone. Strive to resolve customer issues efficiently and effectively during the initial interaction whenever possible.<br><br>Administrative Technical Duties<br><br>Accurately document customer interactions, requests, complaints, and resolutions in the company's CRM or customer support system. Update customer account information and records as needed. Process orders, returns, refunds, cancellations, payments, or service requests according to company policies. Maintain detailed and accurate records of customer communications. Monitor support tickets and ensure requests are addressed within established response times. Use internal knowledge bases, support tools, and company resources to find accurate answers. Collaborate with sales, billing, technical support, operations, and other departments to resolve customer issues. Protect customer information and follow all applicable privacy, security, and confidentiality procedures.<br><br>Remote Work Responsibilities<br><br>Maintain a reliable internet connection and an appropriate workspace suitable for professional customer interactions. Be available and responsive during scheduled working hours. Attend virtual team meetings, training sessions, and coaching sessions. Communicate effectively with managers and team members using email, messaging platforms, video conferencing, and other remote collaboration tools. Manage workload and priorities independently while meeting established deadlines and service-level expectations. Demonstrate strong self-discipline, accountability, and time-management skills.<br><br>Required Qualifications<br><br>High school diploma or equivalent; additional education or relevant training is a plus. Previous customer service, call center, retail, hospitality, administrative, sales support, or related experience preferred. Excellent verbal and written communication skills. Strong active-listening and problem-solving abilities. Comfortable communicating with customers from diverse backgrounds. Strong attention to detail and organizational skills. Ability to remain professional and composed when dealing with challenging customers or high-pressure situations. Ability to learn new products, services, systems, and procedures quickly. Basic computer proficiency and familiarity with email, web applications, CRM systems, and office software. Ability to work independently in a remote environment. Reliable attendance and ability to adhere to scheduled working hours.<br><br>Preferred Qualifications<br><br>1–3 years of experience in customer service or a related role. Experience working in a remote or hybrid customer support environment. Experience using CRM, help-desk, ticketing, or live-chat platforms. Experience handling high volumes of customer inquiries. Familiarity with customer service metrics such as response time, resolution time, customer satisfaction (CSAT), and first-contact resolution. Experience supporting customers by phone, email, and live chat. Multilingual or bilingual communication skills are an advantage, depending on the company's customer base.<br><br>Key Skills Competencies<br><br>Communication: Clearly and professionally communicate information to customers and colleagues through written and verbal channels.<br><br>Empathy: Understand customers' concerns and respond with patience, understanding, and genuine willingness to help.<br><br>Problem Solving: Analyze customer issues, identify practical solutions, and know when to escalate matters.<br><br>Patience Professionalism: Remain calm, respectful, and solution-oriented, particularly when dealing with frustrated customers.<br><br>Attention to Detail: Accurately record customer information, follow procedures, and avoid errors when processing requests.<br><br>Time Management: Efficiently prioritize multiple customer requests while meeting response and resolution targets.<br><br>Adaptability: Quickly learn new products, systems, policies, and processes as the business evolves.<br><br>Teamwork: Work effectively with remote colleagues and other departments to deliver consistent customer experiences.<br><br>Accountability: Take ownership of customer issues and follow through until they are resolved or appropriately transferred.<br><br>Technology Skills: Comfortably navigate multiple software applications and digital communication tools while assisting customers.<br><br>Performance Expectations<br><br>Success in this position may be measured using a combination of customer service and operational performance indicators, including:<br><br>Customer satisfaction (CSAT) First-contact resolution rate Average response time Average handling time, where applicable Ticket resolution time Quality assurance scores Customer retention or loyalty indicators Accuracy of customer records and transactions Attendance and schedule adherence Individual productivity and service-level performance<br><br>Working Environment<br><br>This is a fully remote position. The successful candidate should be comfortable working independently while remaining an active and engaged member of a distributed team.<br><br>The role may involve extended periods of computer use and frequent communication with customers through telephone, email, chat, or video-based systems. Depending on business requirements, employees may occasionally be required to work evenings, weekends, holidays, or rotating shifts.<br><br>What We Offer<br><br>Depending On The Company's Benefits Structure, Employees May Receive<br><br>Competitive salary or hourly compensation Flexible or remote work arrangements Paid training and onboarding Career development and advancement opportunities Performance incentives or bonuses Paid time off Health, dental, and/or vision benefits Retirement or pension benefits Employee assistance programs Professional development and training opportunities Supportive and collaborative remote-work culture<br><br>Ideal Candidate<br><br>The ideal candidate is someone who genuinely enjoys helping others and takes pride in providing excellent customer experiences. You are dependable, patient, organized, and comfortable handling a variety of customer situations.<br><br>You don't necessarily need to know everything on your first day. What matters most is your willingness to learn, your ability to communicate clearly, your commitment to solving problems, and your ability to treat every customer with respect.<br><br>You should be comfortable asking questions, taking ownership of your responsibilities, learning from feedback, and working independently while staying connected with a remote team.<br><br>Equal Opportunity Statement<br><br>We are committed to creating an inclusive and respectful workplace. We welcome qualified applicants from diverse backgrounds and make employment decisions based on qualifications, skills, experience, and business needs, without discrimination or harassment.

Requisition ID: 297357<br><br> Relocation Authorized: International - Single Telework Type: Full-Time Office/Project Work Location: Riyadh<br><br>Extraordinary Teams Building Inspiring Projects<br><br>Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.<br><br>Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations.<br><br>Core to Bechtel is our Vision, Values and Commitments. They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report.<br><br>Project Overview<br><br>Expo 2030 Riyadh is a global platform where countries, organizations, and individuals will come together to collaborate. Under the theme “Foresight for Tomorrow,” the Expo promotes sustainable development, innovation, and transformative thinking. The event will be held from October 2030 to March 2031 and is expected to welcome over 40 million visits.<br><br>The 6 km² Masterplan outlines a comprehensive framework for participation and infrastructure at the Expo. The exhibition space, totaling 491,100 m² GFA, can accommodate up to 197 participating countries and 29 international organizations. Working collaboratively with our customer, Expo 2030 Riyadh Company (ERC), Bechtel will manage the infrastructure program which comprises early works, utilities, and publicly accessible spaces like streets and parks. Our scope on the six-square-kilometer site will transition into a mixed-use legacy development to serve the community after the six-month event is over. The project’s master plan leverages international sustainability standards for urban afforestation, treated water, and energy sources.<br><br>Job Summary<br><br>The Senior Project Manager, reporting to the Delivery Director, supports the overall leadership and supervision of the Construction Delivery Team across the assigned portfolio. The role provides continuity by deputizing for the Delivery Director and Package Managers as required during periods of absence, meetings, or peak workload.<br><br>The Senior Project Manager also supports the Senior Leadership Team in delivering the agreed execution strategy and serves as a key point of contact for the Client, maintaining strong stakeholder engagement.<br><br>In this capacity, the Senior Project Manager is responsible for overseeing and supporting the delivery of the program through to completion. This includes planning, directing, and coordinating team activities, as well as monitoring performance to ensure alignment with project objectives.<br><br>The role drives the consistent implementation of Safety and Quality programs across the portfolio, promoting standardization and excellence in delivery. Working closely with the ESH Director and Quality Manager, the Deputy Delivery Director ensures full integration of safety, quality, and operational requirements, while maintaining strategic alignment with the Client to achieve successful program outcomes.<br><br>Major Responsibilities<br><br>Provide support to the Delivery team that has the responsibility for delivering design, procuring contractors and overseeing construction and compliance of contractors, ensuring works are carried out as per the drawings, specifications and standards, as per schedule and ensures compliance to ES&H plans, quality standards and local/national regulatory safety codes. Resolve issues escalated from the team that are non-standard and requires the benefit of extensive experience in the industry and innovative approaches Oversee performance of the general contractors, project status, schedule, cost control, change management systems. Supports the team to ensure that continuous work fronts are available through review of look ahead schedules, commodity charts, resource charts, engineering deliverables, material delivery schedules and any other service requirements including contractor submittals. Provide support as required with stakeholders to ensure required permits and licenses are in place prior to the start of the specific work at site. Verifies compliance with Permit and License requirements and stipulations. Work within a multi-functional team who will be managing project performance and progress Maintains an effective relationship with client, stakeholders and other functional departments and coordinates all jobsite contractual activities. Monitor site activities and ensure compliance with all safety, quality and environmental requirements. Managing the team and provide support in the management of Contractors and third parties to ensure the delivery of the works to meet the schedule and handover to the successor activities to meet the overall program objectives. Ensure that the plans and procedures are in place for all engineering, procurement, construction activities and ensures their compliance including strict adherence to local and national regulatory codes, ES&H and quality requirements.<br><br>Education And Experience Requirements<br><br>A recognized bachelor’s or master’s degree (or equivalent) in civil, mechanical or electrical engineering.<br><br>Required Knowledge And Skills<br><br>Minimum 25 years of experience on large Infrastructure Projects, hands-on experience of construction activities, 10 years working in role as a Project Manager and 5 years in a Senior Leadership position. Experience of leading large infrastructure projects from a Contractor or a Project Management consultant perspective. Thorough knowledge of all phases of project activities including contracting strategy, budget approvals, procurement execution planning, contractor mobilization, jobsite setup, contractor performance management, testing, commissioning and public realm works from inception to handover. Knowledge of industry/regulatory codes & standards and practices governing projects. Knowledge of ES&H requirements especially associated with large infrastructure construction, building works, public realm works, testing, commissioning and handover. Experience in KSA / Middle east / GCC is preferred. Must have good oral and written communication skills in English, Arabic speaking is advantageous.<br><br>Total Rewards/Benefits<br><br>For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards<br><br>Diverse Teams Build The Extraordinary<br><br>As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.<br><br>We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy.<br><br>Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to acesstmt@bechtel.com

ACWA Operations:At Acwa Operations, we make essential services dependable and efficient for the millions of people who rely on them every day. Formerly NOMAC (The First National Operations & Maintenance Company), we are the operations and maintenance arm of Acwa, focused on keeping power generation and water desalination assets running safely, reliably and cost-effectively across their full lifecycle. Since 2005, we have partnered with clients across the Middle East, Africa and Asia to support complex infrastructure that powers communities and sustains economies.<br>The Qurrayah IPP Expansion is a significant project by ACWA Power in Saudi Arabia, aimed at enhancing energy security and efficiency. The project includes a 3,010 MW Combined Cycle Gas Turbine plant, developed in partnership with the Saudi Electricity Company (SEC) and Haji Abdullah Alireza & Co. Ltd. It is part of Saudi Arabia's Vision 2030 initiative, focusing on improving electricity generation efficiency and reducing reliance on liquid fuels.<br>REPORTS TO: Plant General Manager<br>JOB PURPOSE: To lead the operation department of the plant and manage all operations and laboratory related activities in accordance with contractual requirements and defined quality, quantity, cost & HSE standards, to ensure effective achievement of production targets, whilst ensuring operational efficiency.<br>KEY ACCOUNTABILITIES:Strategy & Plans:Develop the Operations-departmental strategy in line with the overall Plant’s strategy to ensure vertical alignment and horizontal integration with other interfacing departmental strategies across. Regularly report to the Plant General Manager / Country Manager on the operational activities of department, challenges and issues faced, mitigations taken, etc. as required, to keep them informed and updated on the division’s activities. Budget Management:Contribute to the preparation of the operation department’s budget and manage and monitor the financial performance against the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalized upon. Participate actively in the monthly budget variance analysis and discussions to ensure the gaps are reviewed and analysed and appropriate and timely actions are taken to reduce the gaps. Operations Planning:Cascade of the Plant’s operational strategy to develop production plans and lead the effective monthly and daily scheduling of plant shift operations in line with the approved strategies and business demands to ensure the production targets are met. Operations Management:Lead and effectively manage all aspects of power generation and / or water production within ACWA operational plant to ensure efficient operations, whilst maintaining a critical focus on safety and quality. Work with all related parties to troubleshoot and resolve escalated/critical operational issues to facilitate timely achievement of production objectives whilst ensuring minimal liquidity damages. Review the daily operations reports and submit periodic reports to the management, keeping them informed of all technical problems, if any, as well as on recent changes or modifications on existing work plan or schedule. Lead the Operational management meetings so that the entire team is clear on the production standards required and the operations programs that are underway. Review the long-term equipment and operating performance characteristics and provide technical recommendations to improve the reliability of the equipment and overall efficiency of the operations processes. Ensure all safety protective device tests on critical equipment are carried out successfully on regular basis, to ensure protective continuity testing in Compliance with International Safety Standards. Maintenance and Outage Support:Together with Maintenance department, plan and facilitate the implementation of planned preventative and corrective maintenance programmes, ensuring timely repair of critical equipment so as to minimize downtime and forced outages. Work with the Maintenance team, for the safe execution of the planned outages for the major operating facilities/equipment on site and provide support during the shutdown and re-starting of equipment, as needed, to ensure the EHS, scope, cost, and timeline objectives are met. Plant Chemistry and Laboratory Management:Oversee and monitor the setting of production parameters and adjust production conditions during operation to ensure quality and efficiency. Oversee the laboratory activities and ensure the testing is in accordance with regulatory requirements, procedures, schedules, budgeted costs and quality standards. Health, Safety, Security & Environment:Ensure compliance to all relevant health, safety, security and environmental management policies, procedures and controls across the department to guarantee employee safety, legislative compliance and a responsible environmental attitude. Report and respond to HSSE incidents using the established emergency communication channels and protocols, to minimize the impact of the hazard. Together with HSE department, ensure that safety rules and regulations are fully explained to plant employees / contractor staff and appropriate safety and protective equipment are worn; safety notices are prominently displayed in all work areas and that all accidents and incidents are efficiently investigated and analysed whilst ensuring that measures are implemented to avoid any recurrence. Monitor and ensure that ERT teams are readily available and evaluate their performance at regular intervals especially during the drills, to ensure they are complying with the HSSE practices and procedures. Inventory and Services Management:Oversee the performance of all contracts and contractor arrangements that impact plant operations to ensure quality and cost-effective service delivery. Lead the effective inventory management of operations related consumables, chemicals, and equipment and ensure raising of requisitions and purchase orders for the timely replenishment of stock to fulfil plant operational requirements. Integrated Management System Implementation:Implement IMS objectives and programs in the department and provide assistance during the IMS audits to effectively implement corrective actions and update relevant Operation’s policies and procedures, based on the recommendations. Policies, Processes, Systems & Procedures:Develop and ensure the implementation of Operation’s department work instructions, policies, procedures and controls covering all areas of department activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service. Continuous Improvement:Identify opportunities of improvement and contribute to Operational change initiatives, programmes and projects considering best practice and standards in the business environment. People Management:Manage the effective achievement of the team’s objectives through setting individual objectives, managing performance, developing the team and providing formal and informal feedback to maximize overall performance, engagement and motivation.<br>COMMUNICATION & WORKING RELATIONSHIPS: Internal:Needs to work closely with Senior Management, Maintenance Manager and Maintenance team, Procurement Officer, HSSE Officer, P&C team, Finance Team and Storekeeper, etc. External:Needs to build a rapport with PC, off taker and relevant contractors, OEMs, etc.<br>REQUIRED WORK EXPERIENCE AND EDUCATION: Bachelor’s Degree in Engineering. Minimum 12-15 years of experience in progressively complex production plants with strong experience in the power and water desalination sector.<br>REQUIRED SKILLS AND KNOWLEDGE:Strong leadership skills and excellent planning and organizational ability Strong experience and know-how of conceptual and analytical thinking Strong knowledge of the operations in water desalination and power generation plants and of ACWA operations Excellent communication, influencing and motivating skills Mentoring, coaching and people management skills Strong planning, organizing, and integration skills Teamwork and effective collaboration skills Ability to manage emergency situations Thorough understanding of PPP, contractual obligations etc.

???? Riyadh, Saudi Arabia???? Fahad AlSwailem Holding<br>Marketing Specialist Role Overview<br>Fahad AlSwailem Holding is seeking a highly motivated and results-driven Digital Marketing Specialist to support and strengthen the Group’s digital presence, manage digital marketing channels, and contribute to measurable business growth.<br>The ideal candidate will have hands-on experience in digital marketing, social media management, Google Ads, paid advertising, content management, SEO, analytics, and lead generation. The successful candidate should be able to turn digital marketing activities into qualified leads and real business opportunities.<br>Key Responsibilities:Manage and maintain the company’s social media accounts and digital marketing channels. Support the development and execution of monthly and quarterly digital marketing plans. Plan, launch, monitor, and optimize Google Ads campaigns to generate qualified leads and business opportunities. Manage and optimize Google Search, Display, Performance Max, and other relevant Google Ads campaigns. Conduct keyword research, audience targeting, ad copy testing, and campaign optimization. Monitor Google Ads performance, including CPC, CTR, conversion rate, cost per lead, and ROAS, and provide recommendations for improvement. Assist in managing Meta Ads, Linked In Ads, and other relevant paid advertising platforms. Develop and manage lead-generation campaigns targeting B2B and B2C audiences. Create, coordinate, and publish digital content across relevant platforms. Coordinate with designers, videographers, and content creators to produce marketing materials. Maintain brand consistency across all digital channels and customer touchpoints. Manage and update the company website and support ongoing SEO optimization. Improve the company’s local digital visibility through Google Business Profile and Google Maps. Conduct market research and competitor analysis to identify new marketing opportunities. Monitor website, social media, and advertising performance using relevant analytics and reporting tools. Prepare regular marketing performance reports for management. Build and maintain lead databases and support the development of effective customer acquisition funnels. Collaborate closely with the Business Development team to ensure marketing-generated leads are properly followed up and converted. Utilize AI tools such as Chat GPT, Claude, Google Gemini, and similar technologies to improve research, content creation, campaign development, analysis, and overall marketing efficiency. Stay up to date with the latest digital marketing trends, advertising platforms, AI tools, and best practices. Support other digital marketing initiatives and projects as required by management.<br>Requirements Minimum 2–3 years of proven experience in Digital Marketing or a related field. Strong hands-on experience managing corporate social media accounts. Strong hands-on experience with Google Ads is mandatory. Proven experience in creating, managing, and optimizing Google Ads campaigns. Experience with Meta Ads and Linked In Ads. Strong understanding of SEO, SEM, lead generation, conversion optimization, and digital analytics. Experience monitoring and analyzing digital marketing KPIs such as CPC, CTR, conversion rate, CPL, CAC, and ROAS. Experience with Google Analytics and other digital marketing analytics tools. Good understanding of website management and SEO performance. Proficiency in AI tools and modern digital marketing technologies. Excellent English communication and writing skills. Strong analytical and reporting skills. Good understanding of digital content creation and social media trends. Ability to manage multiple campaigns, projects, and priorities simultaneously. Strong attention to detail and ability to work with deadlines. Self-motivated, proactive, creative, and results-oriented.<br>Preferred Qualifications:Experience in legal, professional services, real estate, investment, or corporate environments. Experience in B2B marketing and lead generation. Experience marketing professional services. Google Ads, Meta, Google Analytics, SEO, or Digital Marketing certifications. Proven portfolio demonstrating successful digital marketing campaigns and measurable results. Experience working with CRM systems and marketing automation tools. Experience collaborating with Business Development and Sales teams to convert marketing leads into clients.<br>What We Are Looking For<br>We are looking for a high-performing, hands-on, and results-oriented Digital Marketing Specialist who understands that marketing is more than simply managing social media accounts.<br>The successful candidate will be expected to contribute to brand awareness, qualified lead generation, website traffic, customer acquisition, and revenue opportunities, with a particular focus on developing and optimizing Google Ads and other paid digital marketing campaigns.<br>The ideal candidate should be analytical, creative, proactive, commercially minded, and comfortable using AI and modern marketing technologies to improve marketing performance and business growth.

About Turing:Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.<br>Role Overview:We are seeking Arabic-speaking photographers and annotators to create evaluation materials using cropped, occluded, or degraded images of authentic real-world places, products, and media. These images should require multimodal agents to conduct multi-step web research using tools such as Google Search, Google Lens, or reverse image search before accurately generating or restoring missing content.<br>Annotators will source real, verifiably licensed photographs, obscure key identifying details, and prepare a complete deliverable package—including prompts, grading rubrics, and solution notes—for each instance.<br>Job responsibilities:Source authentic, high-quality photographs of real-world places, products, and media relevant to the assigned locale. Verify that each image is copyright-free, publicly available, explicitly licensed, or original, and document its license type and provenance. Conduct multi-step research using Google Search, Google Lens, reverse image search, and other reliable sources to identify and verify image subjects. Create cropped, occluded, masked, or degraded image versions that conceal key identifying details while preserving realistic visual clues. Develop clear, time-bound prompts in English without revealing the target identity or answer. Prepare concise, objective, one-sentence grading criteria for each evaluation instance. Write solution notes documenting the ground-truth identity, research process, supporting evidence, and expected outcome.<br>Key Qualifications:Language: Native or highly fluent in Arabic, with strong working proficiency in English. All prompts, rubrics, and solution notes must be written in English. Local cultural knowledge: Strong familiarity with regionally significant but non-touristy landmarks, universities, municipal buildings, and domestic film and media within the assigned locale. This is a critical requirement. Research skills: Comfortable conducting iterative, multi-step investigative research using Google Search, Google Lens, and reverse image search to verify a ground-truth subject from partial visual clues. Image sourcing and copyright literacy: Able to source and verify copyright-free or explicitly licensed imagery from platforms such as Wikimedia Commons, Smithsonian Open Access, Creative Commons, and public-domain collections, or use original photography. Candidates must be able to document the license type and image provenance. Basic image-editing skills: Able to crop, mask, or otherwise obscure source images—or create annotated crop and mask overlays—while preserving realistic, non-hallucinated secondary visual clues. Attention to detail: Able to write concise, objective, one-sentence rubric criteria and appropriately time-bound prompts without revealing the target identity in generative or text-based prompts. Tool proficiency: Comfortable working with shared Google Drive folders, file-naming conventions, and structured deliverable submissions.<br>Education and Experience:Bachelor’s degree or equivalent practical experience in any field. Experience in AI evaluation, data annotation, content review, quality assurance, or a related analytical role is preferred but not required.<br>Offer Details:Required commitment: At least 4 hours per day, minimum 20 hours per week, with 4 hours of overlap with Pacific Time. Engagement type: Contractor Engagement length: Up to 16 weeks<br>Evaluation Process:Shortlisted candidates will receive a Job Interest Form. Final selected candidates will be contacted with next steps, including consent and onboarding requirements.<br>Consent and Compliance:Candidates must be willing to grant the necessary app-integration permissions required for the project and complete all standard consent forms and non-disclosure agreements.

Role Overview A Business Aircraft Aviation Accountant is responsible for managing and overseeing all financial activities related to the operation of owned and/or chartered business aircraft (private jets). This role requires specialized expertise in aviation accounting, operational finance, charter activities, maintenance cost control, crew expenses, and high‑value asset management. The position ensures compliance with aviation‑specific financial regulations and supports cost efficiency for private aircraft operations.<br><br>General Responsibilities1. Operational Cost Management Track, review, and control monthly operational expenses related to owned aircraft, including but not limited to:Crew salaries, expenses and allowances Fuel Maintenance Insurance Catering Ground services Tickets and hotels expenses and costs. Process vendor and service supplier invoices and ensure timely payments.2. Invoice Verification & Reconciliation Verify and reconcile invoices against flight operations, requirements, and supporting receipts. Ensure accuracy of records and proper allocation of expenses.3. Flight Payback & Internal Invoicing Prepare and issue internal flight payback invoices upon trip completion. Submit invoices for internal approval, monitor postings, and follow up with accounts.4. Cash Float Reconciliation Perform monthly or ad‑hoc reconciliation and adjustment of:Aircraft cash floats Driver cash floats5. Budgeting & Forecasting Develop and monitor operating budgets for:Aircraft operations Maintenance programs Upgrades and modifications Prepare financial forecasts based on utilization and operational demand.6. Aircraft Acquisition & Ownership Accounting Maintain financial records for aircraft purchase, leasing, and ownership. Manage accounting for:Depreciation Lease terms Financing payments and interest7. Audit Preparation Support internal and external audits related to aircraft operations and ownership. Ensure accuracy, compliance, and completeness of financial records.8. Cost Control & Optimization Identify opportunities to reduce and optimize operational and ownership costs while maintaining safety and compliance standards.9. Financial Reporting Prepare regular financial reports providing insight into:Operating cost efficiency Aircraft utilization Expense trends10. Financial Statements Prepare annual financial statements, including:Income Statement Balance Sheet Cash Flow Statement Budget and Forecast Reports<br><br>Education Bachelor’s degree in accounting, Finance, or related field Professional certifications in aviation accounting or aviation finance are considered a strong advantage<br><br>Experience3–7 years of accounting experience, preferably within:Business aviation Private jet operations Commercial airline operations Proven experience managing financial aspects of:Aircraft operations Charter activities Aircraft acquisition and leasing Maintenance and overhaul costs Strong familiarity with aviation operations and maintenance environments. Knowledge of civil aviation authorities, aviation terminology, regulations, technologies, and abbreviations. Comprehensive understanding of aviation accounting practices, including:Fuel management and calculations Aircraft logbooks Maintenance and MRO costs Flight and ground operations Airport and navigation fees Overflight permits and permissions Crew‑related expenses Strong knowledge of MSP programs, including:Engine programs APU programs Other aircraft maintenance programs Solid experience reviewing aviation financial and commercial contracts, including:Charter agreements Aircraft management agreements Aircraft purchase agreements Maintenance and service contracts Crew contracts<br><br>Key Skills1. Financial Expertise Strong command of accounting principles related to business aircraft operational expenses and ownership costs.2. Attention to Detail Ability to manage high‑value assets and ensure accuracy and regulatory compliance.3. Analytical Skills Strong capabilities in budgeting, forecasting, and financial analysis for complex aviation operations.4. Regulatory & Tax Knowledge In‑depth understanding of aviation‑related tax regulations, including:Depreciation Use and VAT taxes Tax planning and deductions5. Software Proficiency Experience with financial and ERP systems, including:Oracle Financial portals Microsoft Office (Excel, Word, Power Point)6. Communication Skills Ability to clearly communicate financial data and insights to:Aircraft owners Senior executives Operational and maintenance teams7. Problem‑Solving Ability to address financial challenges related to:Unexpected operational costs Regulatory or contract changes<br><br>Other Requirements Strong understanding of:Business aircraft operations Chartering models Aircraft management and fractional ownership Knowledge of aviation tax structures and financial complexities of high‑value aircraft operations. Excellent organizational skills and the ability to perform in a fast‑paced, high‑pressure environment.

Job description:<br><br> Job Purpose Supports the configuration, implementation, and maintenance of Service Now SPM solutions, translating business requirements into effective technical solutions while providing ongoing support, troubleshooting, and continuous improvement. Key Accountability Areas SPM Configuration & Administration: Support the configuration and administration of Service Now SPM modules. Configure applications, forms, workflows, business rules, and other SPM platform components. Assist with maintaining SPM configurations in line with approved requirements and standards. Integration Support: Support integration activities between Service Now SPM and other enterprise systems. Assist with REST and SOAP APIs and Integration Hub configurations for data exchange. Troubleshoot integration issues and support data synchronization activities. Requirement Gathering & Functional Analysis: Participate in requirement gathering sessions and stakeholder workshops. Document business and technical requirements related to SPM processes. Assist in analyzing requirements and translating them into Service Now SPM solutions. Application Configuration & Scripting: Configure workflows, business rules, notifications, and automation within SPM. Develop and maintain basic scripts using Java Script and Service Now scripting capabilities. Assist with implementing approved customizations and enhancements. Testing, Deployment & Change Management: Assist in preparing and executing test scenarios for SPM implementations and enhancements. Support deployment and change management activities. Participate in UAT and help ensure solutions meet defined business and functional requirements. Troubleshooting & Issue Resolution: Troubleshoot technical and functional issues related to SPM applications, dashboards, workflows, and integrations. Analyze reported issues and support root-cause identification and resolution. Provide ongoing technical support for SPM users and processes. Documentation & Compliance: Maintain documentation for SPM configurations, customizations, integrations, and processes. Follow established security, access control, and data governance standards. Support compliance with Service Now platform and organizational policies. Continuous Improvement: Stay informed about Service Now SPM features, enhancements, and relevant best practices. Identify opportunities to improve SPM processes, configurations, and user experience. Support the implementation of approved improvements and enhancements. Role Accountability HR Proficiency: Ability to obtain updated soft & technical skills related to the job. Delivery: Perform the planned activities to meet the operational and development targets as per delivery schedules. Utilize resources effectively to achieve objectives within efficient cost and time. Provide a periodic report formatted by detailing the deviation and execution of planned tasks. Problem-Solving: Solve any related problems arise and escalate any complex operational issues. Quality: Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities. Business Process Improvement: Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible. Compliance: Comply to related policy & procedures and work instructions. Health, Safety, and Environment: Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services. Academic Qualification Bachelor Degree in Computer Science or Any relevant field Work Experience 4 to 6 Years Technical / Functional Competencies Demand Management Portfolio Management Applications Knowledge Data Analysis <br><br>Profile description:<br><br>Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions. The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals. alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar. For more information about alfanar, please visit alfanar.com

Req ID: 529103<br><br>At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.<br><br>Could you be the full-time onsite CAD/BIM Coordinator for Track & 3rd Rail in Riyadh, Saudi Arabia we’re looking for?<br><br>Your future role<br><br>Take on a new challenge and apply your engineering and project management expertise in a new cutting-edge field. You’ll work alongside innovative, dedicated, and collaborative teammates.<br><br>You'll play a pivotal role in shaping the future of transportation by ensuring the seamless integration of design and engineering processes for rack & 3rd Rail systems. Day-to-day, you’ll work closely with teams across the business (including Sig,Coms, civil and MEP partners/contractors), lead integration design and build meetings, and manage the coordination of multidisciplinary design and modeling efforts to achieve project goals.<br><br>You’ll specifically take care of managing the Common Data Environment (CDE) for the project and delivering BIM processes and methodologies, but also oversee the coordination of civil and electrical interfaces with other rail systems.<br><br>We’ll look to you for:<br><br>Managing the Bundle team for design integration Using the CDE (Common Data Environment) to apply codification and processes Authoring and reviewing integration requirements Delivering project BIM processes, methodologies, and guidance for collaborative production and data delivery Directing project modeling tactics and BIM outputs through all project stages Coordinating sub-systems design, clash detection, and volume clearance checking Leading integration design and build meetings Reviewing submitted models for interferences and quality of details Managing configuration of designs received from Civil Works and ensuring necessary modifications Supporting Construction & Delivery Managers in reviewing Civil Works delivery in alignment with integrated design <br><br>All About You<br><br>We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:<br><br>At least 5 years of experience in engineering/technical functions on projects Knowledge of civil and electrical design, especially with rack & 3rd Rail installation and interfaces with Civil Works In-depth working knowledge of Civil 3D ,Auto CAD, Revit, Navisworks, and Project Wise Experience with Infra products for rack & 3rd Rail installations in various market segments (Tram, Metro, Mainline) Experience in integration for railway projects Strong communication and interpersonal skills (teamwork and leadership) Coordination and process excellence skills Ability to modify models or CADs as required Fluency in English <br><br>Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:<br><br>Enjoy stability, challenges, and a long-term career free from boring daily routines Work with new security standards for rail signaling Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Utilize our dynamic and collaborative working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Progress towards leadership or technical expertise roles Benefit from a fair and dynamic reward package that recognizes your performance and potential <br><br>You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!<br><br>Important to note<br><br>As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.<br><br>Job Type: Experienced

About Money DoMoney Do is an innovative investment platform and fintech company transforming how individuals invest in Saudi Arabia. By leveraging advanced technology, Money Do simplifies investment processes through secure, efficient, and transparent solutions aligned with Capital Market Authority (CMA) requirements. As Money Do continues to develop its business and operations, the Human Resources function plays a critical role in supporting the organization’s growth, employee experience, workforce management, and compliance with applicable employment regulations and internal policies. Position Overview HR Intern Money Do is seeking a motivated and detail-oriented HR Intern to join the Human Resources team in Riyadh. This internship provides an opportunity to gain practical, hands-on experience across various areas of Human Resources within a fast-paced fintech environment. The HR Intern will support the HR team with day-to-day activities, employee administration, recruitment, attendance and leave management, HR documentation, and other HR-related tasks while gaining exposure to the full employee lifecycle. Key Responsibilities1. Recruitment & Talent Acquisition· Assist with posting job vacancies across relevant recruitment platforms.· Support the HR team in sourcing and screening candidates.· Review CVs and maintain candidate records.· Coordinate interviews and communicate with candidates regarding interview schedules.· Assist in maintaining recruitment trackers and reports.2. Employee Administration· Maintain and update employee records and HR databases.· Assist with preparing HR letters, forms, and employee documentation.· Support onboarding and offboarding processes.· Ensure employee files and HR records are properly organized and maintained.· Assist with general HR administrative tasks as required.3. Attendance, Leave & Employee Records· Support the monitoring and recording of employee attendance and leave.· Assist with maintaining accurate attendance and leave records.· Follow up on missing attendance records and required documentation.· Support the HR team in preparing attendance and leave reports.4. HR Operations & Compliance· Assist with the implementation of HR policies and procedures.· Support the HR team in ensuring compliance with applicable Saudi labor regulations and company policies.· Assist in maintaining HR-related documentation and records.· Support HR audits, reports, and administrative requirements when needed.5. Employee Support· Assist employees with basic HR-related inquiries and requests.· Coordinate with employees regarding required HR documents and information.· Support employee engagement and internal HR initiatives.· Maintain confidentiality when handling employee information and HR records.6. HR Reporting & Projects· Assist in preparing HR reports, trackers, and presentations.· Support HR projects and initiatives as assigned.· Assist with data entry, analysis, and maintaining accurate HR information.· Perform other HR-related duties and responsibilities as assigned by the HR team. Qualifications & Requirements Education· Bachelor’s degree or diploma in Human Resources, Business Administration, Management, or a related field.· Recent graduate or university student seeking practical HR experience. Experience· Previous internship, training, or volunteer experience in Human Resources is an advantage but not mandatory.· Basic understanding of HR functions and employee lifecycle processes. Skills and Competencies· Strong communication and interpersonal skills.· Good organizational and time-management skills.· Strong attention to detail and accuracy.· Good command of Microsoft Office, particularly Excel and Word.· Ability to handle confidential information professionally.· Willingness to learn and take initiative.· Ability to work effectively in a fast-paced and collaborative environment.· Good command of English and Arabic. Engagement Model• Employment Type: Internship / Training• Location: Riyadh, Saudi Arabia• Work Arrangement: On-site Compensation & Benefits• Practical, hands-on experience across different HR functions.• Exposure to HR operations within a fintech and regulated environment.• Opportunity to work closely with an experienced HR team.• Professional development and learning opportunities.• Medical insurance and benefits, where applicable, in line with Money Do policies.

Job Title: Regional GTM & Marketing Manager – Middle East Location: Saudi Arabia (Riyadh preferred)<br>About us We are a leading provider of enterprise-grade AI and big data infrastructure software. We build the foundational software that powers AI-driven digital transformation across industries including finance, government, energy, transportation, and manufacturing. Our product portfolio covers the full data lifecycle—from integration, storage, and governance to modeling, analytics, and circulation.<br>Headquartered in Shanghai, we have regional headquarters in Singapore, Beijing, Nanjing, and Guangzhou, with subsidiaries in Singapore, Canada, Hong Kong, and Malaysia. We are now expanding aggressively into the Middle East—a strategic priority market. Our go-to-market strategy in the region relies on local channels and partnerships to drive adoption.<br>The Role<br>You will be responsible for translating our complex AI and big data platform products into locally relevant value propositions, building go-to-market strategies, driving channel marketing, and enabling our sales teams to win. You will work closely with headquarters in Shanghai, regional leadership in Singapore, and local partners in the region.<br>This is a high-impact, high-autonomy role. You will have the freedom to define the playbook, build the local marketing engine, and directly influence revenue growth.<br>Key Responsibilities<br>1. Go-to-Market Strategy & Execution<br>Develop and execute the Middle East GTM strategy for the company's AI infrastructure and big data platform products, aligning with the company's global product roadmap.<br>Define market entry priorities, target verticals (finance, government, energy, telecom), and customer segmentation for the region.<br>Own the 4P strategy (Product, Price, Place, Promotion) for the Middle East market.<br>2. Channel & Partner Marketing<br>Design and execute marketing programs that enable local channel partners, system integrators, and distributors to sell the company's solutions effectively.<br>Develop partner enablement materials, co-marketing campaigns, and joint GTM initiatives with regional partners.<br>Build and manage a partner marketing ecosystem that drives pipeline and revenue.<br>3. Localization & Content Development<br>Localize product messaging, value propositions, and marketing collateral for the Middle East audience—adapting for cultural relevance and market-specific pain points.<br>Create case studies, whitepapers, solution briefs, and presentations that resonate with regional enterprise buyers (CIOs, CTOs, CDOs).<br>Translate complex technical capabilities into clear business value for non-technical decision-makers.<br>4. Sales Enablement<br>Equip the regional sales team with the tools, content, and training needed to win deals.<br>Develop competitive positioning and battle cards for the Middle East market.<br>Support key deals with executive presentations, proposal development, and customer engagement.<br>5. Market Intelligence & Insights<br>Conduct market research to understand the competitive landscape, regulatory environment, and customer needs in the Middle East.<br>Provide regular market intelligence and actionable insights to product and leadership teams in headquarters.<br>Track and report on marketing performance, pipeline contribution, and ROI.<br>6. Brand & Event Management<br>Build the company's brand presence in the Middle East through targeted events, webinars, industry conferences, and thought leadership.<br>Represent the company at regional industry events and engage with key stakeholders.<br>Requirements<br>Must-Haves<br>5+ years of B2B technology marketing or GTM experience, preferably in enterprise software, cloud, AI, big data, or infrastructure technology.<br>Proven experience in the Middle East market, with deep understanding of the business culture, customer buying behavior, and go-to-market dynamics in the region (Saudi Arabia and UAE preferred).<br>Fluency in English and Arabic (both written and spoken).<br>Strong understanding of B2B channel / partner-led go-to-market models – experience working with system integrators, distributors, or technology partners in the region.<br>Demonstrated ability to translate complex technical products into compelling value propositions for enterprise buyers.<br>Hands-on, builder mentality – you are comfortable rolling up your sleeves and executing, not just delegating.<br>Excellent cross-functional collaboration skills – you can work effectively with product, sales, and leadership teams across time zones and cultures.