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The Retail Operations Manager is responsible for overseeing the day-to-day operations and commercial performance of the retail business. The role ensures efficient store operations, excellent customer service, effective inventory management, achievement of sales targets, and compliance with company policies and standards.<br>The position will lead the retail team, optimize operational processes, monitor sales and stock performance, and identify opportunities to improve revenue, profitability, and customer experience.<br>Key Responsibilities1. Retail Operations Manage and oversee daily retail operations to ensure smooth and efficient store performance. Ensure all retail activities are conducted in accordance with company policies, procedures, and operational standards. Develop and implement operational procedures to improve efficiency and productivity. Ensure the retail area is well organized, properly stocked, and presented to a high standard. Monitor opening, closing, cash handling, and daily operational procedures.2. Sales & Commercial Performance Develop and implement strategies to achieve sales and profitability targets. Monitor daily, weekly, and monthly sales performance and identify areas for improvement. Analyze sales trends, customer behavior, and product performance. Develop promotional activities and sales initiatives in coordination with the Marketing team. Identify opportunities to increase revenue through upselling, cross-selling, promotions, and new product offerings. Prepare regular sales and performance reports for management.3. Inventory & Stock Management Oversee inventory management, stock availability, and replenishment. Maintain appropriate stock levels based on sales trends and business requirements. Monitor stock movements, transfers, damages, returns, and shrinkage. Conduct and oversee regular stock counts and inventory audits. Coordinate with suppliers and the procurement team regarding orders, deliveries, and product availability. Identify slow-moving and obsolete stock and recommend appropriate actions.4. Team Management Lead, supervise, and motivate the retail team to achieve operational and sales objectives. Set clear performance expectations and monitor individual and team KPIs. Prepare staff schedules and ensure adequate staffing coverage. Conduct regular team meetings and provide coaching and development. Support recruitment, onboarding, training, and performance evaluations of retail employees. Ensure employees maintain high standards of customer service and professional conduct.5. Customer Experience Ensure customers receive a high-quality and consistent shopping experience. Monitor customer feedback and resolve complaints or service issues promptly. Identify opportunities to improve the customer journey and overall retail experience. Ensure products, displays, pricing, and promotions are accurately presented.6. Visual Merchandising & Store Standards Ensure products are displayed attractively and according to company guidelines. Maintain appropriate product placement, pricing, signage, and promotional displays. Work with Marketing and Commercial teams on seasonal campaigns and promotional activities. Ensure the retail environment is clean, organized, safe, and visually appealing.7. Financial & Administrative Responsibilities Monitor retail revenue, expenses, margins, and profitability. Control operational costs while maintaining service and quality standards. Monitor cash reconciliation and ensure proper handling of payments. Review and approve operational documentation in accordance with company procedures. Support budgeting and forecasting activities for the retail operation.8. Compliance & Risk Management Ensure compliance with company policies, health and safety requirements, and applicable regulations. Maintain accurate operational and inventory records. Identify operational risks and implement corrective actions. Ensure appropriate procedures are followed for cash handling, stock control, and loss prevention.<br><br>Qualifications Bachelor's degree in Business Administration, Retail Management, Marketing, or a related field. Professional certification in Retail Management or Operations is an advantage.<br>Experience Minimum 5–7 years of experience in retail operations, with at least 2–3 years in a managerial or supervisory role. Experience managing retail teams and multi-category product operations. Strong experience in sales, inventory management, customer service, and operational planning. Experience in sports, fitness, leisure, lifestyle, or hospitality retail is preferred.<br>Skills & Competencies Strong leadership and people-management skills. Excellent sales and commercial awareness. Strong inventory and stock management knowledge. Excellent customer service skills. Strong analytical and problem-solving abilities. Good financial and budgeting skills. Excellent communication and negotiation skills. Ability to manage multiple priorities in a fast-paced environment. Strong knowledge of MS Office, particularly Excel. Experience with POS and inventory management systems. Strong organizational and time-management skills. Ability to work flexible hours, including weekends and holidays when required.<br>Languages Arabic: Preferred English: Fluent / Professional proficiency<br>Working Conditions The role is primarily based within the retail facility and requires regular interaction with customers, employees, suppliers, and management. Flexible working hours, including evenings, weekends, and public holidays, may be required based on business needs.

Job Purpose:To drive the delivery of a risk-based Technology Audit portfolio, providing strategic assurance and insights that strengthen IT governance, controls, and business performance. The role leads complex technology audit engagements standalone or integrated with business audits, develops high-performing teams, fosters collaboration, and ensures the Internal Audit function adds measurable value to organizational objectives.<br>Key Accountabilities:<br>Technology Audit and Advisory Delivery<br>Supports with the technology component of a risk-based IA plan by coordinating and managing the delivery of the IT risk assessment and annual planning activities. This involves proposing audit engagements for inclusion in IA plans, including the scope, timing, and required resources. Acts as the Engagement Manager* for multiple or large integrated audit engagements concerning technology audit areas within the IA Department. Responsible for the day-to-day project management of the engagements across planning, fieldwork and reporting, ensuring delivery of high-quality assurance and advice, on time and within allocated budget. Establishes and maintains regular coordination between the IA Director (or Executive Director), management and the engagement team on theprogress of engagements, ensuring corrective actions are taken to address any identified issues impacting the engagement plan. Regularly monitors and reports on the progress of management action plans, facilitating the effective and timely implementation of management action plans. This involves guiding action owners (where necessary), challenging revised due dates, escalating overdue actions and managing the verification of closed actions. Supports and coach engagement teams throughout the engagement lifecycle, to facilitate the correct application of the IA methodology, and enhances the teams’ functional and leadership competencies. Supports the VP, Internal, IA Director (or Executive Director) with the delivery of their role, as delegated. Ensure delivery of high-impact, risk-based audits that enhance control effectiveness and strengthen control environment and organizational governance.<br>IT Governance Framework, ERP and Data Analytics Evaluate the design and effectiveness of IT governance frameworks (e.g., COBIT, ISO 27001, ITIL etc.), ensuring alignment with organizational policies, regulatory expectations, and risk‑management objectives. Assess ERP environments (SAP S/4 Hana etc.) for configuration adequacy, access controls, change‑management practices, and process integrity across key business cycles. Perform technology risk assessments to identify control gaps, security vulnerabilities, and compliance issues within core IT processes and enterprise applications. Leverage data analytics tools (e.g., SQL, Power BI, Python) to perform automated testing, trend analysis, anomaly detection, and continuous-monitoring routines. Develop sound audit findings and recommendations that strengthen IT controls, improve system performance, and enhance data reliability, while collaborating with stakeholders across IT, finance, and operations.<br>Leadership Plans, manages, and reviews team performance to monitor achievement of key performance indicators. Provides timely feedback, coaching, and development to strengthen team capabilities. Proposes and implements initiatives aligned with the IA strategic direction. Leads or supports IA strategic initiatives and advocates for positive change in work practices. Build a high-performing, future-ready IA team aligned with strategic business goals.<br>Quality & Operations Ensures QAIP feedback is addressed effectively to enhance engagement quality and team capability. Promotes adherence to quality standards across all IA activities. Supports continuous improvement by identifying and implementing process enhancements and best practices. Drive culture of continuous improvement and excellence in audit execution.<br>Business Partnering Builds and maintains strong client relationships to stay informed and aligned with evolving business needs. Develops cross-functional relationships across TAQA to enable knowledge sharing within IA and across TAQA. Supports Directors at portfolio-level reporting and insights, as required. Strengthen IA’s role as a trusted advisor and strategic business partner.<br>Collaboration & IA Strategy Shares knowledge and expertise across the IA team to enhance capability and consistency. Collaborates with peers and other IA teams to optimize resource use and deliver quality outcomes. Constructively challenges peers to enhance performance Recognize and celebrate collaborative behavior. Leverages IA Operations support to minimize administrative workload and improve efficiency. Foster collaborative, high-performing culture that drives collective IA team success. Actively support in strategic initiatives implementation ensuring quality and timely completion of assigned tasks.<br>Policies and Procedures Undertake all audit activities in line with IA’s policies and procedures. Ensure performed audit work comply with the pertinent internal audit P&Ps and Global IIA Standards. Ensures consistent compliance for all assigned audit activities, reinforcing the credibility and reliability of the Internal Audit Function.<br>Education Bachelor's degree in a relevant field. Professional certification: Certified Information Systems Auditor (CISA),Certified Risk and Information System Controls (CRISC) Certified Internal Auditor (CIA)<br>Experience8-10+ years of experience in leading technology audits or advisory in related areas. 3 to 4 years of leading audit teams.

JOB PURPOSE:Lead the activities of evaluating the bank Technology/Cyber Security processes and assets and provide objective assurance on the effectiveness and efficiency of operations, controls, governance, risk management and report accordingly to the IT Audit Director. Lead under the guidance of IT audit director the audit plan development, management and execution, strategic initiatives, in relation to internal audit operations covering ARB IT, Cyber Security and business managed platform technology teams, inclusive of ARB subsidiaries locally and internationally (e.g. Kuwait, Jordan, Malaysia, Emkan, Ejada, New Leap, Tawtheeq, etc.), also, managed affiliates. Provide support when requested by IT Audit Director and CIA in responding to external auditors and KSA regulators (e.g. SAMA, NCA). This includes the coordination of continuous monitoring of IA responses to regulators and the verification of regulatory issues.<br>KEY ACCOUNTABILITIES & DETAILED TASKS:<br>Department Strategy Formulation:As a senior member of the Internal Audit department team, contributes to the formulation and implementation of the IT Audit strategy and plans as befitting the department and business line needs and objectives<br>Departmental Direction:Performs, individually or as part of a team, IT audits in accordance with ARB Audit framework and the Standards for the Professional Practice of Internal Audit as set forth by the IIA, and department standards. Conduct audits or lead audit teams in performance of IT/Cyber Security audits and reviews of systems, applications and IT processes. Prepare and report results to executives and Audit Committees. These include:<br>Perform Cyber Security Reviews and assessment and provide required assurance to the bank. This includes maturity assessment on Cyber Security processes and controls. IT audits (e.g. network, operating system and data center), including evaluating if Cyber Security Risks are properly identified and mitigated. Coordinate the scope and performance of these reviews with business units and Senior Management. Evaluate Technology control environment and provide feedback in terms of effectiveness and risk mitigation. Perform various other reviews of IT/Cyber Security management policies and procedures such as change management, business continuity planning/ disaster recovery and information security to ensure that controls surrounding these processes are adequate.<br>Make recommendations on control deficiencies and follow up to ensure significant deficiencies are corrected. Assist IT/Cyber Security management to develop appropriate action plans to address identified deficiencies, and ensure corrective actions are implemented in a timely manner to effectively address the issues. Prepares detailed plans for performing individual audits including the identification of key risks and controls, determination of audit objectives, and development of an appropriate audit program. Prepares under minimal supervision audit reports designed to provide operating and corporate management and the Audit Committee of the Board of Directors with an objective assessment of systems, processes and operations, and management’s planned corrective actions.<br>Annual Audit and Risk Assessment:Lead annual Audit Planning activities for IT and Cyber Security, as well as with other audit groups as required, ensuring that audit plans provide required assurance. Use knowledge of the current IT environment and industry IT trends to identify potential issues and risks. Lead the development and execution of a comprehensive audit plan based upon risk assessment, management’s goals and objectives, and the requirements of the Board Audit Committee. Identifies potential audit areas, assists with assessing the degree of inherent risk, and estimating the time and skills required to complete audit projects Monitor progress of Audit Plan assignments and special assignmentsand ensure timely implementation and execution of the approved audit plan.<br>Quality Assurance:Ensure the adherence to quality assurance requirements during IT audit process lifecycle and participate in implementing recommendations for any quality assurance concerns. Relationships:Develops and maintains productive staff and management relationships through individual contacts and group meetings People Management:Participate and ensures the effective achievement of functional objectives through leadership of the IT Audit, assist IT Audit Head in setting departmental and individual objectives, managing performance, developing and motivating staff, provision of formal and informal feedback, and appraisal in order to maximize subordinate and departmental performance<br>Minimum Qualifications:Bachelor's degree in information systems. Professional accreditation is preferred such as:CISA (Certified Information System Auditor) CISM (Certified Information Security Manager) CGEIT (Certified in the Governance of Enterprise IT) CRISC (Certified in Risk and Information Systems Control) CIA (Certified Internal Auditor)<br>Job-Specific Skills:In depth knowledge of financial services banking technology and related risks (e.g. cloud technologies, IT operations, data center services, storage & databases, server virtualization, cybersecurity operations, data privacy, data protection, cryptography, data loss prevention).

Description:At Basamh Group, our mission is to grow people and companies by empowering individuals and fostering collaborative relationships to achieve sustainable success. Backed by over 75 years of experience, we’ve built a strong, consumer-centric ecosystem serving the MEA region. Our excellence in distribution is driven by Basamh Trading Company (BTC) in retail and Specialized Food Services (SFS) in HORECA. Goody Co leads our efforts in marketing and brand building, while Thokoman Foods anchors our manufacturing capabilities. Guided by our core values of true ownership, passion to grow, transparency and family spirit, we are committed to establishing long-term partnerships with our people and all those we work with. We aim to strengthen our network, uplift our communities, and build a legacy of homegrown success stories that inspire the leaders of tomorrow.<br><br>Job Overview:To lead and manage the full lifecycle of Initiatives, ensuring alignment with cost, quality, and time objectives. The Project Manager plays a pivotal role in executing the Initiatives Management process, driving strategic execution, and leading the continuous improvement of initiative planning and execution frameworks across the organization.<br><br>Key Responsibilities:Vision, Mission and Strategy Alignment:Translate and execute Initiatives Management strategies in alignment with broader Operations and business strategies. Provide leadership and direction to project teams to ensure strategic goals are met.<br>Scope of Role:Lead end-to-end Project and Initiatives Management for current operations and future Goody product range expansions. Ensure systematic and timely execution of multiple, concurrent complex projects. Serve as a subject matter expert in Project Management and Operations interface, driving education and continuous process improvement across teams. Drive executional excellence in complex new product initiatives across quality, cost, and time targets.<br>Project Management Execution:Define and align project objectives and scope with stakeholders. Lead project planning, resource allocation, feasibility assessments, and scheduling. Oversee execution, change control, risk management, and regular project reviews. Ensure proactive stakeholder communication and cross-functional alignment.<br>Strategic Initiative Delivery:Lead execution of strategic, cross-functional projects within the Initiatives Management domain. Align initiative execution with business transformation and growth strategies.<br>New Product Development Execution:Lead project teams in launching new products, from supplier identification through to quality qualification and market launch. Drive cross-functional coordination across formula/packaging development, sourcing, quality, logistics, and market planning functions. Ensure the structured delivery of product innovations using phase-in/phase-out and qualification processes.<br>Operational Excellence:Implement robust project management governance for all initiatives. Oversee delivery of sourcing, design, and quality components in accordance with project milestones. Ensure initiatives are delivered within agreed parameters of cost, quality, and timing. Lead tracking, root-cause analysis, and mitigation planning for project delays and deviations. Maintain and report on Initiatives Management KPIs to ensure visibility and accountability.<br>Systems, Reporting, and Compliance:Maintain up-to-date initiatives data and dashboards, driving data-led decision-making. Ensure the timely and accurate preparation of departmental reports in compliance with company standards. Ensure all activities align with safety, quality, and environmental management policies, supporting a culture of compliance and accountability. Set clear performance objectives, offer necessary support, and regularly evaluate and provide feedback on direct reports’ performance. Actively participate in the identification and recruitment of key talent for the function. Provide clear direction, prioritize tasks, delegate responsibilities, and monitor workflow. Create opportunities for team members to contribute to improvement, innovation, and knowledge-sharing initiatives.<br><br>Minimum Requirements:2 to 5 years of experience in market planning, brand management, or marketing strategy, with a strong background in the food or FMCG sector. Bachelor’s degree in Marketing, Business Administration, or a related field; PMP certificate is a plus Strong experience in market planning, brand strategy, or marketing management, ideally in the food or FMCG industry Proven track record in developing and executing successful market strategies. Familiarity with market research techniques and tools.<br><br>Working Environment:At Basamh Group, we pride ourselves on attracting talented individuals by offering dynamic and rewarding professional opportunities that inspire growth and innovation. We are deeply committed to fostering a culture of growth by supporting continuous development through hands-on learning, comprehensive online resources, interactive training, and personalized coaching. Guided by our core value of family spirit, we cultivate an environment where every individual feels valued, supported, and empowered to thrive. We ensure our people contribute to our collective success while finding fulfillment and pride in being part of the Basamh Group family.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Experience Manager based in Saudi Arabia.<br><br>This role sits at the heart of a fast-scaling digital marketplace serving millions of users worldwide. You will be responsible for elevating the end-to-end customer experience by turning feedback and operational data into meaningful improvements. Acting as a key connector between support, product, operations, and training teams, you will help identify friction points across the customer journey and drive structured, data-informed solutions. The environment is highly collaborative, international, and performance-driven, with a strong emphasis on continuous improvement. You will work closely with customer support data, quality frameworks, and CX metrics to ensure consistency and excellence across all interactions. This is a high-impact role where your insights directly shape user satisfaction, operational efficiency, and long-term customer trust.<br><br>Accountabilities<br><br>Own and continuously improve the customer experience quality framework across support interactions, ensuring consistent evaluation standards and actionable feedback loops. Analyze customer feedback, support tickets, and operational data to identify recurring issues, root causes, and improvement opportunities across the customer journey. Monitor and report on CX metrics (CSAT, CES, NPS, FCR, ticket trends) and use insights to guide prioritization and measure impact. Build and maintain dashboards and reporting structures to provide clear visibility into CX performance. Map the end-to-end customer journey, identifying friction points and recommending improvements across all touchpoints. Collaborate cross-functionally with Product, Operations, and Training teams to translate insights into process, product, and policy improvements. Drive continuous improvement initiatives focused on support quality, operational efficiency, and customer satisfaction. Convert customer insights into training materials, coaching programs, and process enhancements for support teams.<br><br>Requirements<br><br>Minimum 2 years of experience in Customer Experience Operations, Customer Insights, or Support Operations roles. Hands-on experience managing quality assurance programs (e.g., Maestro QA or similar tools). Strong analytical and problem-solving skills, with the ability to identify root causes behind customer and operational issues. Experience working with customer support teams and leveraging support data to improve service quality. Ability to analyze CX metrics such as CSAT, CES, NPS, and ticket trends to identify insights and track improvements. Proven cross-functional collaboration skills with Product, Operations, and Training teams. Experience improving end-to-end customer journeys through structured feedback and data analysis. Nice to have: SQL for data analysis, dashboarding tools (Tableau, Looker, Power BI, Metabase), and experience using AI tools to optimize workflows. Background in digital platforms (B2C, B2B, or P2E) and multi-product ecosystems is a plus. Strong project management skills with the ability to prioritize and deliver cross-functional initiatives. Strong English communication skills (written and spoken required).<br><br>Benefits<br><br>Competitive salary range: €30,000 - €40,000 annually. Employee Stock Options program. Performance-based bonuses and referral rewards. Additional paid leave and personal learning & development budget. Flexible work arrangements (remote, office, or hybrid, with work-and-travel options). Paid volunteering opportunities. Strong focus on professional growth with structured feedback and promotion processes. Opportunity to work in an international, fast-scaling environment shaping a global digital product.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About Noon:</strong></p><br><p>Noon Academy is the leading edtech platform in the Middle East, with over 12 million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. We are on a mission to transform the physical classroom experience by introducing our highly engaging social, group-based learning and AI to make learning fun and improve learning efficacy. Our ultimate goal is to provide access to the best teachers to every student even if that teacher is only available virtually. We believe we can do this if we blend AI, peer-to-peer learning, and a carefully designed physical space.</p><br><p>Hear it directly from our CEO and co-founder: this</p><br><p>Office: This role is full-time and Riyadh-based.</p><br><p><strong>About the role:</strong><br><strong>As a mentorship Manager </strong>you will own entire function — including the advisor network and supervisors, the student assignment and follow-up process through to genuine learning activity, the performance standards against which advisors are measured, and the monthly advisor compensation cycle that funds the operation.</p><br><p>This is a<strong>data-driven operational role</strong>: guidance metrics are the primary management tool, and the role holder is responsible for defining and establishing those metrics.</p><br><p><strong>Responsibilities</strong> </p><br><p><strong>Advisor Network &amp;amp; Team Leadership</strong></p><br><p>Build, lead, and develop a distributed network of full-time and part-time Student Advisors and their supervisors — from recruitment and onboarding to training and succession planning.</p><br><p>Establish appropriate supervisory spans that enable supervisors to effectively manage their teams, and align the size of the advisor network with student volumes across each program.</p><br><p><strong>Guidance Quality &amp;amp; Advisor Performance</strong></p><br><p>Translate effective student guidance into measurable standards, including assigned student portfolio coverage, speed of initial contact, follow-up continuity, and the learning activity achieved by each student.</p><br><p>Manage the performance evaluation cycle for every advisor and supervisor and make decisions based on the resulting performance data.</p><br><p><strong>Student Assignment &amp;amp; Activation</strong></p><br><p>Own the full student journey from receiving partner student lists through assignment and ultimately to active learning.</p><br><p>Define student assignment rules, ensure full coverage of every student on the list, maintain service-level standards for initial contact, and re-engage students who have become inactive.</p><br><p>Each program has its own definition of an<strong>activated student</strong>, and each program is measured against its respective activation standard.</p><br><p><strong>Compensation, Incentives &amp;amp; Cost Management</strong></p><br><p>Manage the monthly Student Advisor compensation cycle in coordination with the Finance team.</p><br><p>Design the incentive model so that compensation is directly linked to outcomes.</p><br><p>Manage<strong>cost per activated student</strong>as a key operational metric and provide leadership with proposals supported by clearly calculated operational costs.</p><br><p><strong>Reporting &amp;amp; Partner Management</strong></p><br><p>Prepare monthly and quarterly Student Guidance performance reports for leadership.</p><br><p>Provide the Student Guidance section of partner reports and represent the department in follow-up and performance review meetings with partners.</p><br><p><strong>Systems &amp;amp; Work Tools</strong></p><br><p>Own the Student Guidance platform and related operating procedures.</p><br><p>Identify the department's operational and technology needs, work with Product and Data teams to deliver them, and build customized operational tools when speed and flexibility are required.</p><br><p><strong>Qualifications &amp;amp; Experience</strong></p><br><ul><li><p>Minimum<strong>10 years of experience</strong>in operations, program management, or field team management, including direct leadership of a distributed or multi-site team.</p><br></li><li><p>Proven track record of managing teams through data: establishing performance standards, communicating them clearly, and measuring team performance against them.</p><br></li><li><p>Strong operational data skills, including the ability to work with raw data, extract key metrics, and understand and explain how those metrics are calculated.<strong>Advanced spreadsheet skills are required; experience with Business Intelligence (BI) tools is a strong advantage.</strong></p><br></li><li><p>Proficiency with<strong>AI tools</strong>and demonstrated ability to use them on a daily basis to build customized operational tools.</p><br></li><li><p>Experience leading teams comprising both full-time and part-time employees.</p><br></li><li><p>Familiarity with the<strong>nonprofit, education, or social development sector in Saudi Arabia</strong>.</p><br></li><li><p><strong>Native Arabic speaker</strong>with professional working proficiency in English preferred.</p><br></li><li><p>Bachelor's degree in a relevant field.<br><strong>Why work at Noon?</strong><br></p><br><ul><li><p><strong>Solving the Biggest Problem in Education:</strong> We’re addressing the most important and challenging issue in the sector—scaling star teachers and making learning fun.</p><br></li><li><p><strong>Innovation at a Global Scale:</strong> Noon leads in edtech innovation; we are not a copycat. We pioneer new ways to deliver world-class education.</p><br></li><li><p><strong>Solid Financial Footing:</strong> We have turned profitable and we’re well-funded.</p><br></li><li><p><strong>International Exposure:</strong> Join a dynamic, internationally diverse team that encourages personal development.</p><br></li><li><p><strong>Mission &amp;amp; Values Driven:</strong> We aim to provide equitable access to world-class education.<br><strong>Considering the opportunity?</strong></p><br></li></ul><p>If you are excited about shaping the future of education in Saudi and think you are the right fit for this opportunity, <strong>apply through the job link</strong> We look forward to reviewing your application and exploring how you can contribute to Noon’s mission!<br></p><br>المسمى الوظيفي<p><strong>مدير إدارة الإرشاد الطلابي</strong></p><br>نبذة عن الوظيفة<p>تقدّم نون التعليمية مجموعة من البرامج التعليمية لتمكين المستفيدين بالشراكة مع الجمعيات والمؤسسات الخيرية والجهات الحكومية في أنحاء المملكة.</p><br><p>والإرشاد الطلابي هو الحلقة التي تحوّل المستفيد المسجَّل إلى طالب متعلّم فعليًا: يتولّى المرشد قائمة من الطلاب، يتواصل معهم، ويوجّههم إلى المسار التعليمي المناسب، ويرافقهم طوال العام الدراسي.</p><br><p>يتولّى مدير إدارة الإرشاد الطلابي هذه الوظيفة بكاملها — شبكة المرشدين ومشرفيها، وآلية إسناد الطلاب ومتابعتهم حتى نشاط تعلّم حقيقي، ومعيار الأداء الذي يُقاس عليه المرشدون، ودورة مستحقات المرشدين الشهرية التي تموّل ذلك.</p><br><p>وهي وظيفة تشغيلية تُدار بالبيانات: أرقام الإرشاد هي أداة إدارته، وشاغل الوظيفة هو من يضع هذه الأرقام.</p><br>المسؤوليات1. شبكة المرشدين وقيادة الفريق<p>بناء شبكة موزّعة من المرشدين بدوام كامل وجزئي ومشرفيهم وقيادتها وتطويرها — من الاستقطاب والتأهيل إلى التدريب والإحلال.</p><br><p>وتحديد نطاق إشراف يتيح للمشرف أن يشرف فعلًا، ومواءمة حجم الشبكة مع أعداد الطلاب في كل برنامج.</p><br>2. جودة الإرشاد وأداء المرشدين<p>ترجمة الإرشاد الجيّد إلى معايير قابلة للقياس — تغطية قائمة الطلاب المسندة، وسرعة التواصل الأول، واستمرارية المتابعة، ونشاط التعلّم الذي يحققه الطالب.</p><br><p>وإدارة دورة التقييم التي تُقاس عليها كل مرشد وكل مشرف، واتخاذ القرار بناءً على نتائجها.</p><br>3. إسناد الطلاب وتفعيلهم<p>ملكية المسار الكامل من استلام قوائم الشركاء إلى الإسناد إلى طالب يتعلّم: قواعد الإسناد، وتغطية كل طالب في القائمة، ومستوى الخدمة في التواصل الأول، وإعادة استقطاب الطلاب المتوقفين.</p><br><p>ولكل برنامج تعريفه الخاص للطالب المفعّل، ويُقاس كل برنامج على معياره هو.</p><br>4. المستحقات والحوافز والتكلفة<p>إدارة دورة مستحقات المرشدين الشهرية بالتنسيق مع الإدارة المالية، وتصميم نموذج الحوافز بحيث يرتبط الصرف بالنتيجة.</p><br><p>وإدارة تكلفة الطالب المفعّل كرقم مُدار، وتقديم المقترحات للقيادة بتكلفتها محسوبة من ملف التشغيل.</p><br>5. التقارير والتعامل مع الشركاء<p>إعداد التقرير الشهري والربعي لأداء الإرشاد للقيادة، وتقديم قسم الإرشاد في تقارير الشركاء، وتمثيل الإدارة في اجتماعات المتابعة مع الشركاء.</p><br>6. الأنظمة وأدوات العمل<p>ملكية منصة الإرشاد وإجراءات التشغيل المرتبطة بها — تحديد احتياج الإدارة، والعمل مع فرق المنتج والبيانات لتوفيره، وبناء أدوات العمل الخاصة عند الحاجة إلى السرعة.</p><br>المؤهلات والخبرات<ul><li><p>خبرة لا تقل عن<strong>١٠ سنوات</strong>في التشغيل أو إدارة البرامج أو إدارة الفرق الميدانية، تتضمّن قيادة مباشرة لفريق موزّع أو متعدد المواقع.</p><br></li><li><p>سجل مثبت في إدارة فريق بالبيانات: وضع معيار أداء، وإعلانه، وقياس الفريق عليه.</p><br></li><li><p>إتقان التعامل مع بيانات التشغيل — القدرة على فتح ملف خام واستخراج المؤشر منه وتفسير طريقة احتسابه. إتقان متقدم لجداول البيانات مطلوب، وخبرة أدوات ذكاء الأعمال ميزة إضافية قوية.</p><br></li><li><p>إجادة أدوات الذكاء الاصطناعي واستخدامها اليومي في بناء أدوات العمل الخاصة.</p><br></li><li><p>خبرة في قيادة فريق يجمع بين الدوام الكامل والدوام الجزئي.</p><br></li><li><p>إلمام بالقطاع غير الربحي أو التعليمي أو التنمية الاجتماعية في المملكة.</p><br></li><li><p>اللغة العربية لغة أمّ، وإجادة الإنجليزية بمستوى العمل المهني كنقطة إضافية للتفضيل.</p><br></li><li><p>درجة البكالوريوس في تخصص ذي صلة.</p><br></li></ul></li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

What We Do<br>Managing Cyber Risk, Together – As the world becomes increasingly connected, the need for Forescout’s solutions grows stronger. Forescout is at the forefront of one of the most critical challenges in cybersecurity, delivering automated protection across the modern organisation. Our solutions ensure continuous alignment between our customers’ security frameworks and their evolving digital environments, spanning IT, IoT, OT, and IoMT assets.<br>At Forescout, we are looking for relentlessly, driven individuals who thrive in a collaborative environment, embrace innovation, and are committed to delivering exceptional customer experiences. As one team, we push boundaries, stay ahead of emerging threats, and create cutting-edge solutions that make a real impact. Bring your unique perspective to Forescout and help shape the future of cybersecurity with us!<br>What You Will Do<br>As a Channel Account Manager, you will be responsible for managing and developing channel partners within your assigned territory to drive pipeline growth and revenue generation. You will work closely with Focus Partners to build strong, strategic relationships that enhance partner engagement and maximise sales opportunities.<br>This role requires a combination of business development, relationship management, and sales execution. You will act as a trusted advisor to your partners, enabling them with the necessary tools, knowledge, and support to successfully position and sell Forescout solutions.<br>Success in this role will be measured by your ability to increase the percentage of pipeline and revenue generated from the channel, drive deal registration numbers, and ensure a structured and programmatic approach to partner enablement.<br>This role requires frequent travel within your region, high energy, excellent presentation and communication skills, and the ability to build strong, trusted relationships with partners and internal teams.<br>Channel Sales & Business Growth Manage and grow relationships with assigned channel partners, ensuring Forescout is their preferred cybersecurity vendor. Drive pipeline growth and revenue generation through partner-led sales opportunities. Achieve and exceed quarterly and annual revenue and MBO targets by developing joint go-to-market plans with partners. Work closely with the regional sales teams to ensure effective collaboration between partners and Forescout direct sales. Drive deal registration and ensure partners follow a structured sales process.<br>Partner Recruitment, Enablement & Development Identify and recruit high-potential partners that align with Forescout’s channel strategy. Ensure partners are trained, certified, and capable of selling and supporting Forescout solutions. Develop tailored enablement plans for Focus Partners to drive growth. Deliver regular business reviews and joint account planning sessions with key partners.<br>Strategic Partner Engagement Prioritise Focus Partners, ensuring the majority of revenue is driven through engaged and committed channel partners. Facilitate executive engagement between key partners and Forescout leadership. Develop relationships at all levels within partner organisations, including executive, sales, technical, and marketing teams.<br>Marketing & Demand Generation Work closely with partners to drive demand generation campaigns and joint marketing initiatives. Ensure partners leverage Forescout’s marketing resources to build awareness and generate pipeline. Support regional marketing events and partner-led demand generation activities.<br>Managed Service Provider (MSP) & Distribution Support Collaborate with distributors to optimise the channel ecosystem, ensuring partners receive the support and enablement needed to succeed. Support and drive Managed Service Provider (MSP) engagement in markets where MSP models are a growth opportunity.<br>Performance Metrics & Accountability Track and report on key metrics including:% of pipeline generated through the channel% of total revenue driven through the channel Number of deal registrations and active partner opportunities Partner engagement and certification levels Ensure partners are accountable for business growth and performance expectations.<br>What You Will Bring<br>Skills & Experience Proven experience in channel sales and partner management, ideally within the cybersecurity or IT industry. Strong track record of driving pipeline and revenue growth through channel partners. Ability to build, develop, and manage strategic partner relationships at all levels. Experience in partner recruitment, enablement, and joint business planning. Understanding of distribution and MSP models and how they impact the channel ecosystem. Strong business acumen, strategic thinking, and problem-solving skills. Ability to travel regularly within the assigned territory to engage with partners. Excellent communication, presentation, and negotiation skills. Self-motivated, highly energetic, and driven to succeed.<br>Success Metrics Growth in channel-generated pipeline and revenue. Increase in deal registrations and partner-led sales opportunities. Strong partner engagement, with a clear focus on high-value relationships. Growth in Focus Partner business, reducing reliance on inactive or disengaged partners. Increased partner certification levels and enablement success.<br>What Forescout Offers You<br>Managing cyber risk, together – We are led by a visionary leadership team who encourages professional growth and development. We promote a diverse and inclusive culture providing for a collaborative and innovative environment where our team can make an impact on worldwide security while working on technology which is at the forefront of the industry. We are also proud of our competitive compensation and benefits offered. If you have a strong work ethic, are visible and lean in, you will be recognised. We are in growth mode and there is a ton of opportunity at Forescout. Apply now to find out more!<br>More About Forescout<br>Forescout Technologies, Inc. delivers automated cybersecurity across the digital terrain, maintaining continuous alignment of customers’ security frameworks with their digital realities, including all asset types – IT, OT, IoT, IoMT. The Forescout Continuum Platform provides complete asset visibility, continuous compliance, network segmentation and a strong foundation for Zero Trust. For more than 20 years, Fortune 100 organisations and government agencies have trusted Forescout to provide automated cybersecurity at scale. Forescout arms customers with data-powered intelligence to accurately detect risks and quickly remediate cyberthreats without disruption of critical business assets. Learn more at www. Forescout.com.<br>Our Mission<br>To continuously identify, protect, and ensure the compliance of all cyber assets across the modern organisation.<br>Our Vision<br>A world where every cyber asset is seen, secure and compliant. Our Cultural Values One Team – We all work together, and we all win together. Cyber Obsessed – We are curious about technology, innovative and passionate about solving problems. Customer Driven – We listen, we learn, and we make it right. Relentless – We're smart, determined, and find a way. We figure stuff out. Collaborative, without Ego – No one succeeds alone. We strive to be the humble person that people want to work with.<br>Our DEI Statement<br>At Forescout, we are committed to fostering a diverse, equitable, and inclusive workplace. We believe that diversity of background, experiences, and perspectives leads to innovation, creativity, and better decision making. We strive to create an environment where all team members feel valued, respected, and empowered. We actively promote equal opportunities and fair treatment for all individuals, regardless of their race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic protected by law. By embracing Diversity, Equity, and Inclusion, we aspire to build a successful culture where we work together and win together as One Team.<br>Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply!<br>NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Forescout does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Forescout employee or hiring manager in any form without a signed Employment Placement Agreement on file and search engagement for that position will be deemed unsolicited in nature. <br>No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

<p><br></p><p><b>الوصف</b>: انضم إلى فريقنا كمدير مبيعات أول في Thermo Fisher Scientific، حيث ستوجه وتطور فرق الأعمال لتحقيق نمو استراتيجي عبر محفظتنا المبتكرة. ستكون مسؤولاً عن تنفيذ استراتيجيات مبيعات فعالة، وتحقيق أهداف الإيرادات، وتوسيع حصة السوق مع بناء علاقات قوية مع العملاء. بالعمل في بيئة تعاونية، ستستفيد من تقنياتنا وحلولنا الرائدة في الصناعة لمساعدة العملاء على إجراء اكتشافات رائدة وتحسين حياة الناس عالميًا. كقائد تجاري، ستطور وتنفذ خطط مبيعات استراتيجية، تدعم وتوجّه مندوبي المبيعات، وتتعاون عبر الأقسام لتقديم قيمة عملاء استثنائية. ستدفع نمو الأعمال من خلال تحليل السوق، إدارة خط الأنابيب، والشراكات عبر الوظائف مع الحفاظ على أعلى معايير النزاهة والتركيز على العميل.</p><p>غرض الدور</p><p>امتلاك وت accelerate جدول الأعمال التجاري في المملكة العربية السعودية. سينسخ القائد التجاري إمكانات السوق إلى نمو مربح، وصول استراتيجي، مواقف عملاء أقوى، وتنفيذ منضبط عبر أسواق التشخيص.</p><p>المسؤوليات الأساسية</p><p>وضع استراتيجية البلد</p><p>تحديد أين نلعب، كيف نفوز، وأين لا نستثمر بالتعاون مع قيادة MEA SDG</p><p>مواءمة جدول نمو السعودية مع رؤية 2030، وتحول الرعاية الصحية، والتوطين، واستراتيجية التكنولوجيا الحيوية.</p><p>تحويل الرؤى السوقية إلى خطة تجارية مركزة لمدة ثلاث سنوات.</p><p>تحقيق النمو الربحي</p><p>امتلاك الإيرادات، الهامش، دقة التنبؤ، جودة خط الأنابيب، التسعير، وحصة السوق.</p><p>دفع النمو عبر مجموعات الأولوية</p><p>توازن بين التنفيذ قصير الأجل وخلق السوق على المدى الطويل.</p><p>إزالة الإيرادات منخفضة الجودة، والت discounting غير المنضبط، والانضباط التجاري الضعيف.</p><p>بناء أسواق استراتيجية</p><p>تطوير فرص ناشئة عبر جميع المحافظ</p><p>بناء مسارات الاعتماد مع الأطباء، المختبرات، المستشفيات والحكومات.</p><p>تحويل القيمة السريرية والعلمية إلى نماذج تجارية قابلة للتوسع.</p><p>قيادة الحسابات الاستراتيجية</p><p>امتلاك العلاقات التنفيذية مع عملاء رئيسيين عامين وخاصين.</p><p>بناء خطط الحسابات حول صانعي القرار، الميزانيات، العطاءات، الوضع التنافسي، وفرص التوسع.</p><p>قيادة الصفقة الأكثر تعقيداً والأهمية استراتيجياً بشكل شخصي.</p><p>نقل علاقات العملاء من معاملات إلى طويلة الأجل.</p><p>تشكيل الوصول إلى الحكومة والسوق</p><p>بناء علاقات موثوقة عبر الوزارات، أنظمة الرعاية الصحية العامة، الجهات التنظيمية، الكيانات المدعومة بالسيادة، والبرامج الوطنية.</p><p>الاستعداد لتغيرات السياسة، والتعويض، والمشتريات، والتوطين، والتنظيم.</p><p>تحويل الأولويات الوطنية إلى فرص تجارية مع الحفاظ على أعلى معايير الامتثال.</p><p>السيطرة على القنوات والتنفيذ</p><p>تصميم نموذج قناة التوزيع المباشر وغير المباشر الصحيح.</p><p>وضع توقعات الأداء الصارمة للموزعين والشركاء.</p><p>تحسين الرؤية، والانضباط في المخزون، وتغطية العملاء، وجودة الخدمة، ودقة التنبؤ.</p><p>استبدال التنفيذ الضعيف بمساءلة واضحة.</p><p>بناء منظمة عالية الأداء</p><p>قيادة، وتوجيه، وتقوية فريق المبيعات السعودي.</p><p>خلق ثقافة الملكية والسرعة والدليل والمتابعة.</p><p>معالجة الأداء المتدني بشكل مباشر.</p><p>تحريك فرق متعددة الوظائف حول أولويات البلد.</p><p>توقعات القيادة</p><p>يجب على القائد التجاري:</p><p>اتخاذ قرارات صعبة بمعلومات غير كاملة.</p><p>تحدّي الافتراضات المبالغ فيها والدقة الزائفة.</p><p>العمل بشكل موثوق مع الحكومة، والأطباء، والعلماء، والمشتريات، والتنفيذيين.</p><p>التقدم بسرعة دون التضحية بالحكم أو الهامش أو الامتثال.</p><p>تحويل الاستراتيجية إلى تنفيذ وتحويل التنفيذ إلى نتائج.</p><p>الخبرة المطلوبة</p><p>خبرة قيادية تجارية قوية في المملكة العربية السعودية أو الخليج.</p><p>إثبات امتلاك هدف إيرادات كبير، أو قائمة الأرباح والخسائر، أو تشغيل بلد.</p><p>خبرة ذات صلة في التشخيص، وعلوم الحياة، والرعاية الصحية، والصناعات الدوائية، والأجهزة الطبية.</p><p>خبرة قوية في الحكومة، الحسابات الاستراتيجية، والعطاءات، وإدارة القنوات.</p><p>نجاح مثبت في بناء الأسواق وتحقيق نمو مربح.</p><p>حكم تجاري، مالي، وتحليلي قوي.</p><p>الإنجليزية مطلوبة؛ العربية مفضلة بشدة.</p><p>مقاييس النجاح</p><p>نمو الإيرادات والهوامش</p><p>رفع حصة السوق</p><p>توسع الحسابات الاستراتيجية</p><p>جودة خط الأنابيب والتحويل</p><p>دقة التنبؤ</p><p>انضباط التسعير</p><p>إبداع سوق جديدة</p><p>أداء القناة</p><p>الاحتفاظ بالعملاء</p><p>قدرات الفريق</p><p>الامتثال وجودة التنفيذ</p><p>ولاية السنة الأولى</p><p>في غضون 12 شهرًا، سيقوم القائد التجاري بـ:</p><p>إرساء استراتيجية سوق وportfolio سعودية صارمة.</p><p>إعطاء الأولوية لأعلى فرص النمو قيمة.</p><p>تعزيز المشاركة الإستراتيجية والحكومة.</p><p>تحسين خط الأنابيب والتنبؤ والتسعير والانضباط في العطاء.</p><p>ترقية أداء القناة.</p><p>بناء خطط نمو للأسواق الحيوية في التشخيص وعلوم الحياة.</p><p>تعزيز قدرة ومساءلة الفريق.</p><p>تحقيق انتصارات تجارية ملحوظة.</p><p><br></p><p><strong>الملف المرشح المرغوب</strong></p><p>خبرة قيادية تجارية قوية في السعودية أو الخليج. تمتلك سجلًا مثبتًا في تحقيق هدف إيرادات كبير، أو قائمة الأرباح والخسائر، أو تشغيل بلد. خبرة ذات صلة في التشخيص، وعلوم الحياة، والرعاية الصحية، والصناعات الدوائية والأجهزة الطبية. خبرة قوية في الحكومة، والحسابات الاستراتيجية، والعطاءات، وإدارة القنوات. نجاح مثبت في بناء الأسواق وتحقيق نمو مربح. حكم تجاري، مالي، وتحليلي قوي. الإنجليزية مطلوبة؛ العربية مفضلة بشدة.</p>

Join the Team at ABYAT - Your Gateway to Retail Excellence!<br>About us Are you ready to be part of the largest retail store in the Middle East ABYAT, spanning an impressive 22,000 square meters and offering over 22,000 products, is your one-stop destination for all things home improvement and more. From elegant tiles and captivating wallpapers to state-of-the-art lighting solutions and stylish kitchen fixtures, we pride ourselves on offering a diverse array of top-quality products under one roof.<br>Established locally with a vision for excellence, ABYAT has been setting benchmarks since its inception in September 2005. With an unwavering focus on our customers, we've crafted an experience that revolves around their needs, from our meticulously designed store layouts to our unparalleled service offerings.<br>Expanding beyond our roots in Kuwait, ABYAT is now making waves in Saudi Arabia and setting our sights on Qatar and the UAE. As we continue to grow, we're seeking passionate individuals to join our dynamic team and contribute to our journey of success.<br>Position: Facilities Manager Location: KSA - Riyadh Type: Full-time<br>The Facilities Manager is responsible for leading, managing, and controlling the end-to-end delivery of facilities management services across assigned ABYAT premises, including both hard and soft services.<br>The role is responsible for ensuring asset uptime, statutory and HSE compliance, effective maintenance planning, contractor performance, budget control, service quality, and operational readiness across facilities. This includes managing preventive and corrective maintenance activities, overseeing service providers, maintaining accurate records and reports, supporting minor projects and site mobilizations, and ensuring all facilities services are delivered in line with approved policies, procedures, SLAs, KPIs, and business requirements.<br>Key Responsibilities:<br>Facilities Operations Management Lead the overall delivery of hard and soft facilities management services across assigned premises. Ensure the implementation of approved policies, SOPs, IMS/HSE procedures, permits to work, risk assessments, and lockout/tagout requirements across all site activities. Translate contracts and scopes of work into clear site objectives, service standards, SLA/KPI targets, and operational plans. Build and maintain integrated site plans covering preventive maintenance calendars, manpower rosters, vendor schedules, consumables, spare parts, and seasonal contingencies. Define critical systems, operational risks, escalation paths, and response procedures to support business continuity. Hard Services and Asset Maintenance Ensure effective preventive and corrective maintenance for HVAC, electrical systems, lighting and controls, plumbing and drainage, firefighting and fire alarm systems, generators, UPS, BMS, elevators, and other critical building systems. Ensure maintenance is completed in line with OEM requirements, safety standards, and statutory requirements. Monitor alarms, system performance, asset condition, and repeated failures to identify risks and improvement opportunities. Approve shutdowns, energization activities, testing, and close-out documentation with proper evidence. Maintain asset registers including make, model, serial number, warranty details, criticality, lifecycle status, and maintenance history. Soft Services Management Manage cleaning, security, pest control, landscaping, waste management, hygiene services, and other soft services as applicable. Set service routes, frequencies, quality standards, inspection routines, and audit cycles. Ensure front-of-house, public areas, and customer-facing spaces are maintained to the required presentation and service standards. Coordinate additional coverage for peak periods, events, tenant moves, operational changes, and business requirements. Contractor and Vendor Management Develop scopes of work and RFQs for facilities services, maintenance contracts, minor works, and operational requirements. Support technical and commercial evaluations and recommend vendor awards within authority limits. Mobilize contractors and service providers, chair progress and HSSE meetings, review deliverables, and verify completion against scope, SLA, and KPI requirements. Manage contractor renewals, improvement plans, non-conformance reports, corrective actions, and close-out documentation. Validate vendor invoices against actual scope delivered and support Finance with payment sequencing. Budgeting, Cost Control and Reporting Prepare annual OPEX and CAPEX budget inputs for facilities activities. Forecast, monitor, and control facilities expenses to ensure activities are executed within approved budgets. Drive cost optimization through scope clarity, frequency reviews, vendor mix improvements, spare parts strategies, and energy-saving initiatives. Track budget versus actual performance and provide variance analysis, risks, and recommendations. Prepare timely monthly facilities management reports covering PPM/CM status, SLA/KPI performance, incidents, NCRs, utilities, vendor performance, budget status, risks, opportunities, and improvement actions. HSE, Compliance and Risk Management Enforce HSE requirements, permits to work, risk assessments, lockout/tagout, and safe systems of work across all facilities activities. Ensure statutory inspections, compliance certificates, permits, checklists, and life-safety documentation are complete, current, and accessible. Maintain readiness of emergency systems including fire pumps, fire alarms, generators, UPS, emergency lighting, and elevator rescue arrangements. Conduct drills, close audit findings, and maintain readiness for internal, external, HSE, quality, and statutory audits. Maintain a live risk register for critical assets and operations and implement mitigation and contingency procedures. CAFM / CMMS and Documentation Ensure CAFM/CMMS data integrity for all work orders, including scope, timestamps, manpower, parts, photos, signatures, and completion evidence. Maintain accurate documentation, logbooks, permits, certificates, asset records, maintenance reports, and compliance evidence. Analyze repeat faults, identify root causes, refine preventive maintenance frequencies and SOPs, and recommend corrective and improvement actions. Ensure all facilities records are complete, auditable, and available for management review and compliance purposes. Projects, Renovations and Site Mobilization Lead minor projects, renovations, and facilities improvement works as assigned. Review drawings, specifications, BOQs, method statements, risk assessments, and execution plans. Supervise work execution, monitor contractor performance, manage snags, and ensure proper handover and close-out. Manage new-site mobilization and transition activities, including asset capture, asset tagging, PPM readiness, emergency plans, and handover packs to steady-state operations. Energy and Utilities Management Monitor energy and water consumption across assigned premises. Investigate consumption anomalies, leaks, overconsumption, and metering issues. Implement conservation initiatives such as set-point optimization, scheduling improvements, low-cost retrofits, and operational improvements. Track savings, return on investment, and performance improvements related to utilities and resource consumption. Stakeholder Coordination Act as the primary facilities contact for internal stakeholders, clients, landlords, tenants, consultants, vendors, contractors, and authorities. Manage approvals, communications, escalations, service recovery, inspections, permits, and statutory compliance coordination Coordinate with Procurement, Finance, HSE/LP, Helpdesk/CAFM, Operations, and Senior Management to ensure smooth facilities operations. Provide updates, reports, recommendations, and escalation support to management as required.<br>Qualifications:<br>8 to 10 years of experience in Facilities Management, with at least 4 years in a supervisory or leadership role. Proven experience managing complex facilities, multi-system sites, and multiple vendors or contractors. Strong experience in hard services, including HVAC, electrical, plumbing, fire systems, generators, UPS, BMS, elevators, and related building systems. Strong experience in soft services, including cleaning, security, pest control, landscaping, waste management, and hygiene services. Experience in preventive maintenance, corrective maintenance, asset management, root-cause analysis, and lifecycle planning. Experience in contract management, vendor management, scope writing, RFQs, bid evaluations, and SLA/KPI monitoring. Experience in budgeting, cost control, invoice validation, CAPEX/OPEX planning, and variance reporting. Hands-on experience with CAFM/CMMS systems and strong data/documentation accuracy. Knowledge of HSE, statutory compliance, emergency readiness, audits, permits, inspections, and certifications. Experience in minor projects, renovations, drawings, BOQs, commissioning, testing, snagging, and handover is preferred. Advanced reporting skills using Excel, Power Point, dashboards, and performance reports.<br>Apply now and take the first step towards an exciting career with ABYAT!

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> <p><span>بفخر كونه مكاناً رائعاً للعمل®، نحن منصة تجربة عميل مدفوعة بالذكاء الاصطناعي مصممة لأسواق ناشئة. مع أكثر من 25 عامًا من أبحاث وتطوير الذكاء الاصطناعي المحادثي، نخدم أكثر من 5,000 مؤسسة عبر منطقة الشرق الأوسط وشمال أفريقيا ونقود الذكاء الاصطناعي السيادي والوكيل من خلال منصتنا Agentic Studio. مع تشكل الفئة، تصبح الطريقة التي يُنظر بها إلى Unifonic — من قبل المشترين، المحللين، وسائل الإعلام، والسوق الأوسع — أصولاً استراتيجية. هذا الدور يمتلك تلك الصورة. </span></p><br><p><span>نزدهر بالإبداع والتعاون والمتعة، حيث تُرحب وتُحتفى بكل فكرة. كحاملي أسهم في الشركة، نحن أكثر من مجرد جهات اتصال—we’re مبتكرون يشكلون المستقبل معاً. نحن Unifones. انضم إلينا وكن جزءاً من شيء استثنائي!</span></p><br><p><strong>التقِ بالفريق!</strong></p><br><p><span>الهدف الرئيسي لفريق المبيعات لدينا هو قيادة الإيرادات مع كونهم مستشارين موثوقين لعملائنا. فريقنا مكوَّن من خبراء في إدارة الحسابات، تطوير الأعمال، وخدمة العملاء. نعمل عن كثب مع أقسام أخرى لضمان تلبية منتجاتنا وخدماتنا لاحتياجات عملائنا. إذا كان لديك سجل ناجح في المبيعات، تستمتع ببناء العلاقات، ولديك شغف بمساعدة الآخرين، فنحن نريدك ضمن فريقنا.</span></p><br><p><span>كمدير حسابات رئيسية، ستبني علاقات قوية مع عملاء المؤسسات الاستراتيجيين وتدفع نمو الأعمال. ستكون مسؤولاً عن إدارة الحسابات الرئيسية، وفهم أهداف عمل العملاء، وتحديد فرص النمو، وتقديم القيمة من خلال حلولنا. ستعمل كمستشار موثوق للمساهمين التنفيذيين، وتطوير خطط الحساب الاستراتيجية، والتعاون مع فرق متعددة الوظائف لضمان نجاح العميل والاحتفاظ به ونمو الإيرادات. يتطلب هذا الدور إدارة علاقات استثنائية، تفكير استراتيجي، وفطنة تجارية قوية لتحقيق أهداف العمل وتعظيم قيمة العملاء على المدى الطويل.</span></p><br><p><strong>ساعدنا في تشكيل مستقبل الاتصالات من خلال:</strong></p><br><ul><li><p><span>إدارة وتطوير محفظة من عملاء المؤسسات.</span></p><br></li><li><p><span>بناء علاقات موثوقة مع الأطراف المعنية الرئيسية والرعاة التنفيذيين.</span></p><br></li><li><p><span>إنشاء وتنفيذ خطط حساب استراتيجية.</span></p><br></li><li><p><span>تحديد فرص التوسع للحساب من خلال منتجات وخدمات إضافية.</span></p><br></li><li><p><span>إجراء مراجعات تجارية منتظمة وضمان رضا العملاء.</span></p><br></li><li><p><span>التعاون مع فريق نجاح العملاء وباقي الفرق الداخلية لتعظيم قيمة العملاء.</span></p><br></li><li><p><span>الحفاظ على خطط الحسابات الدقيقة والتوقعات وسجلات CRM.</span></p><br></li><li><p><span>تحديد فرص لتوسيع الأعمال ضمن الحسابات القائمة.</span></p><br></li><li><p><span>بناء علاقات مع عملاء محتملين من المؤسسات من خلال الشبكات والإحالات والمشاركة الصناعية.</span></p><br></li><li><p><span>قيادـة مناقشات تجارية وعروض الحلول.</span></p><br></li><li><p><span>إعداد المقترحات، التفاوض على العقود، ودعم عملية البيع حتى الإغلاق.</span></p><br></li><li><p><span>المساهمة في تحقيق أهداف الإيرادات والنمو للفريق.</span></p><br></li></ul><br><p><strong>ما الذي ستقدمه:</strong></p><br><ul><li><p><span>خبرة لا تقل عن 6 سنوات في المبيعات المؤسسية، إدارة الحسابات الرئيسية، أو إدارة الحسابات الاستراتيجية.</span></p><br></li><li><p><span>درجة البكالوريوس في الأعمال، التسويق، الهندسة، أو مجال ذي صلة.</span></p><br></li><li><p><span>خبرة في SaaS، CPaaS، الحوسبة السحابية، الذكاء الاصطناعي، أو حلول تكنولوجيا المؤسسات الأخرى.</span></p><br></li><li><p><span>سجل مثبت في إدارة عملاء المؤسسات وتحفيز نمو الإيرادات.</span></p><br></li><li><p><span>قدرات قوية في تطوير الأعمال وبيع الحلول.</span></p><br></li><li><p><span>خبرة مُظهرة في إدارة أصحاب المصلحة التنفيذيين وتخطيط الحسابات الاستراتيجية.</span></p><br></li><li><p><span>مهارات تفاوض، واتصال، وعرض ممتازة.</span></p><br></li><li><p><span>القدرة على تحديد فرص النمو، إدارة خطوط المبيعات وتحقيق الأهداف التجارية.</span></p><br></li></ul><ul><li><p><span>خبرة في التعاون مع فرق متعددة الوظائف لتقديم نجاح العميل.</span></p><br></li></ul><p><strong><span><span>السمات الشخصية:</span></span></strong></p><br><ul><li><p><span>التفكير التحليلي وحل المشكلات – اقرب المشكلة بشكل واضح، استخدم البيانات، واعثر على حلول.</span></p><br></li><li><p><span>الملكية والمساءلة – تحمّل المسؤولية والمتابعة حتى الإنجاز.</span></p><br></li><li><p><span>التواصل – شرح الأفكار بوضوح والاستماع للآخرين عبر الفرق.</span></p><br></li><li><p><span>التعاون – العمل جيداً مع الآخرين ودعم أهداف الفريق.</span></p><br></li><li><p><span>القدرة على التكيف والتعلم – التكيف مع التغيير واستمرار تعلم مهارات أو أدوات جديدة.</span></p><br></li><li><p><span>الإرشاد وتبادل المعرفة – مساعدة الآخرين على النمو ومشاركة ما تعرفه.</span></p><br></li><li><p><span>المرونة – البقاء هادئاً تحت الضغط والتعامل مع الانتكاسات بشكل بنّاء.</span></p><br></li><li><p><span>الجودة والاهتمام بالتفاصيل – إنجاز العمل بعناية والسعي للتحسين.</span></p><br></li><li><p><span>الدعوة والابتكار – تعزيز أفضل الممارسات، الكفاءة، وأفكار جديدة</span></p><br></li></ul><p><strong><span>كـ Unifone ستتلقى مجموعة من الامتيازات:</span></strong></p><br><ul><li><p><span>راتب تنافسي וב bonus</span></p><br></li><li><p><span>خطة مشاركة أسهم Unifonic (الجميع مالكون!)</span></p><br></li><li><p><span>30 يوم عطلة بعد السنة الأولى</span></p><br></li><li><p><span>إجازة بمناسبة عيد ميلادك!</span></p><br></li><li><p><span>يمكنك العمل من أي مكان في العالم حتى 25 يومًا في السنة!</span></p><br></li><li><p><span>إجازة مدفوعة للوالدين الجدد</span></p><br></li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">مرشح مفضل</h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>سنوات الخبرة</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> لا يوجد خبرة مطلوبة </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>المؤهل</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> بكالوريوس / دبلوم عالي </div> </div>

Job Title: Data Center Security Manager Location: Riyadh, Saudi Arabia Company: Ezditek Role Overview:We are seeking an experienced and vigilant Data Center Security Manager to lead and oversee all physical security operations across Ezditek's data center facilities. The role is responsible for developing and implementing comprehensive security strategies, managing security teams and contractors, ensuring compliance with data center security standards, and protecting critical infrastructure, assets, and personnel. This position plays a critical role in safeguarding mission-critical environments, maintaining 24/7 security operations, ensuring regulatory compliance with Saudi and international standards, and supporting business continuity across Ezditek's hyper-scale data center portfolio. Key Responsibilities:Security Strategy & Planning Develop, implement, and continuously improve comprehensive physical security strategies, policies, and procedures for all data center facilities. Conduct security risk assessments, threat analysis, and vulnerability evaluations to identify and mitigate potential risks to data center operations. Design and implement multi-layered security frameworks including perimeter protection, access control zones, and critical infrastructure protection. Develop and maintain security master plans aligned with Uptime Institute standards, ISO 27001, SOC 2, and industry best practices. Align security strategies with business objectives, client requirements, and regulatory standards. Prepare and manage security budgets, forecasts, and capital expenditure plans. Physical Security Operations Oversee 24/7 physical security operations across all data center sites including guard force management, patrol schedules, and shift rotations. Manage and monitor access control systems, biometric authentication, CCTV/surveillance systems, intrusion detection systems, and alarm monitoring platforms. Implement and enforce multi-tier access control protocols for different security zones including facility perimeter, white space, grey space, meet-me rooms, and critical infrastructure areas. Ensure proper visitor management procedures, escort protocols, and contractor access controls are maintained. Conduct regular security inspections, audits, and walkthroughs of all data center facilities. Manage vehicle access, loading dock security, and delivery/receiving procedures. Oversee key management, badge management, and credential issuance programs. Security Technology & Systems Management Oversee the design, installation, maintenance, and optimization of physical security technology systems including CCTV, access control, biometrics, intrusion detection, and perimeter protection systems. Manage Security Operations Center (SOC) operations including real-time monitoring, alarm response, and incident coordination. Evaluate and recommend new security technologies, systems, and innovations to enhance data center protection. Ensure integration of security systems with Building Management Systems (BMS) and Data Center Infrastructure Management (DCIM) platforms. Coordinate with IT and cybersecurity teams to ensure alignment between physical and logical security controls. Maintain security system uptime and ensure redundancy for all critical security infrastructure. Team Leadership & Management Lead, manage, and develop the data center security team including security supervisors, officers, and control room operators. Oversee third-party security contractors, guard force providers, and managed security service providers. Set clear performance objectives, conduct regular performance reviews, and provide coaching and professional development. Develop and deliver security training programs, drills, and exercises for security personnel and data center staff. Ensure adequate security staffing levels across all shifts and facilities. Foster a culture of vigilance, professionalism, and excellence within the security team. Incident Response & Emergency Management Develop and maintain incident response plans, emergency procedures, and crisis management protocols for data center security events. Lead security incident investigations, produce incident reports, and drive root cause analysis to prevent recurrence. Coordinate with local law enforcement, Civil Defense, and emergency services for incident response and mutual aid. Manage emergency evacuation procedures, lockdown protocols, and shelter-in-place plans. Ensure rapid response to security breaches, unauthorized access attempts, and suspicious activities. Conduct regular emergency drills, tabletop exercises, and scenario-based training. Serve as a primary escalation point for all security-related incidents and emergencies. Compliance & Regulatory Adherence Ensure compliance with Saudi regulations including National Cybersecurity Authority (NCA) physical security requirements, Civil Defense regulations, and local municipality requirements. Maintain compliance with international data center security standards including ISO 27001 (Annex A physical security controls), SOC 2 Type II, PCI DSS physical security requirements, and Uptime Institute guidelines. Prepare and maintain documentation for security audits, certifications, and regulatory assessments. Support client security audits, due diligence visits, and compliance assessments. Stay updated on evolving security regulations, threats, and industry standards. Ensure compliance with tenant security requirements and Service Level Agreements (SLAs). Tenant & Stakeholder Coordination Coordinate with tenants including hyperscalers, government entities, and enterprise clients on security requirements, access procedures, and compliance matters. Support tenant onboarding and offboarding processes from a security perspective. Manage tenant security requests, access authorizations, and escort coordination. Participate in tenant meetings, service reviews, and security briefings. Collaborate with operations, facilities management, and project delivery teams to ensure security considerations are integrated into all activities. Maintain effective relationships with internal and external stakeholders including regulatory bodies, law enforcement, and security vendors. Business Continuity & Threat Intelligence Support business continuity planning and disaster recovery activities from a physical security perspective. Monitor regional and global threat landscapes, security trends, and emerging risks relevant to data center operations. Develop and maintain threat intelligence capabilities and information-sharing partnerships. Conduct security awareness programs for all data center staff and contractors. Assess and mitigate insider threats, social engineering risks, and unauthorized access attempts. Documentation & Reporting Prepare regular security reports, dashboards, and metrics for the Director of Operations and senior management. Maintain comprehensive security documentation including policies, procedures, post orders, and operational guidelines. Track and report on security KPIs including incident response times, access control compliance, system uptime, and audit results. Maintain accurate records of security incidents, investigations, access logs, and visitor management. Produce monthly, quarterly, and annual security performance reports. Qualifications:Bachelor's degree in Security Management, Criminal Justice, Engineering, Information Technology, or a related field. Fluency in English (written and spoken) is mandatory. Proficiency in Arabic is highly preferred. Minimum 8–12 years of progressive experience in security management, with at least 3–5 years in a data center, critical infrastructure, or mission-critical facility environment. Professional security certifications are mandatory (one or more of the following): CPP (Certified Protection Professional), PSP (Physical Security Professional), or equivalent. Additional certifications such as CISSP, CISM, or data center-specific certifications (CDCP, CDCS) are a strong advantage. Strong hands-on experience with physical security systems including CCTV, access control, biometrics, intrusion detection, and SOC operations. Knowledge of ISO 27001, SOC 2, PCI DSS physical security requirements, and Uptime Institute standards. Familiarity with Saudi NCA regulations, Civil Defense requirements, and local security regulations. Experience managing security operations in 24/7 mission-critical environments. Experience with security vendor management and contract administration. Master's degree in Security Management or related field is an advantage. Key Competencies:Strong security leadership and strategic planning expertise. Deep knowledge of data center physical security standards and best practices. Excellent crisis management and incident response capabilities. Strong understanding of security technology systems and integration. Regulatory compliance and audit management expertise. Exceptional stakeholder management and communication skills. Analytical thinking and risk assessment capabilities. Team leadership and people development skills. Calm under pressure with strong decision-making abilities. High level of integrity, professionalism, and confidentiality. Adaptability and willingness to respond outside duty hours for emergencies.

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> شركة الوصف<br><p>Turner &amp; Townsend هي شركة خدمات مهنية عالمية تضم أكثر من 22,000 موظف في أكثر من 60 دولة.<br> نعمل مع عملائنا في مجالات العقارات، البنية التحتية، الطاقة والموارد الطبيعية، ونحول التحدي معاً إلى فرص ونحوِّل التعقيد إلى نجاح. العمل كشركة شريكة يجعل من الممكن تنفيذ أكثر المشاريع والبرامج تأثيراً في العالم كما نقلب التحدي إلى فرصة والتعقيد إلى نجاح.<br> تشمل قدراتنا إدارة البرنامج والمشروع والتكاليف والأصول والتجارية، والضبط والأداء، والمشتريات وسلسلة التوريد، والحياد الصافي والحلول الرقمية.</p><br><p><br> نحن مملوكون غالباً من CBRE Group, Inc., أكبر شركة خدمات واستثمار عقاري تجاري في العالم، وتملك شركاؤنا حصة أغلبية ضئيلة. يعمل Turner &amp; Townsend وCBRE معاً لتزويد العملاء بأفضل عرض لإدارة البرنامج والمشروع والتكاليف في الأسواق حول العالم.<br> يرجى زيارة موقعنا الإلكتروني: www.turnerandtownsend.com</p><br><br>وصف الوظيفة<br><p>سيكون مدير المشاريع الأقدم هو الواجهة الأساسية مع العميل يومياً، مع ضمان تحقيق أهداف العميل وتسليم المشاريع وفق أهداف الوقت والتكلفة والجودة والنهج المستدامة والسلامة المناسبة.</p><br><p>نحن نبحث عن فرد متحمس ومتحفز ذاتياً يمتلك مهارات تواصل مكتوبة وشفوية ممتازة ويرغب في جعله فرقاً في قسم إدارة المشاريع.</p><br><p><strong>السمات والواجبات الأساسية: </strong>  </p><br><p>يجب أن يمتلك الفرد في هذا الدور خلفية قوية في التسليم الكامل لدورة الحياة قبل العقد وبعد العقد. ستظهر لديك مهارات إدارة ومهارات شخصية ممتازة، لديك نهج جذاب وامتلاكك لمجموعة مهارات تقنية أساسية قوية مع فهم للبناء وتقدير للجوانب التجارية وواعية للعقد. </p><br><p><strong>المسؤوليات:&nbsp;</strong></p><br><ul><li><p>قيادة وإدارة جميع أنشطة ما قبل البناء الميكانيكية، بما في ذلك قابلية البناء من التصاميم، المشتريات، العقود، وتخطيط الميزانية&nbsp;</p><br></li></ul><ul><li><p>تطوير العلاقات العملية، وحل المشكلات، وتحريك المشاريع نحو الإكمال الناجح&nbsp;</p><br></li></ul><ul><li><p>إدارة عملية التصميم لتحقيق متطلبات العميل وإدارة التوقعات&nbsp;</p><br></li></ul><ul><li><p>مراجعة خطط المشاريع والمواصفات، الجدولة، إجراءات توفير التكاليف، الت discrepancies، مشاكل البناء المحتملة، وغيرها&nbsp;</p><br></li></ul><ul><li><p>إدارة متطلبات السلامة البيئية للمشروع&nbsp;</p><br></li></ul><ul><li><p>إدارة جداول المشروع، المخاطر والتقارير&nbsp;</p><br></li></ul><ul><li><p>إدارة ميزانيات المشروع وتقديم خيارات للحفاظ على الميزانية على المسار&nbsp;</p><br></li></ul><ul><li><p>المشاركة في مبادرات التسويق وتطوير الأعمال&nbsp;</p><br></li></ul><ul><li><p>تنسيق نطاق المورد مع التسليم العام للمشروع&nbsp;</p><br></li></ul><ul><li><p>تنفيذ العقد: صياغة وثائق العقد وفق قوالب العقد المعتمدة قانونياً. العمل عن كثب مع فريق المشروع لضمان معالجة المستندات بشكل فعال وفي الوقت المحدد&nbsp;</p><br></li></ul><ul><li><p>إحضار مهارات تواصل قوية، وحل النزاعات والتفاوض&nbsp;</p><br></li></ul><br>المؤهلات<br><ul><li><p>درجة في إدارة البناء أو مجال ذي صلة&nbsp;</p><br></li></ul><ul><li><p>حد أدنى 10 سنوات خبرة في إدارة المشاريع&nbsp;</p><br></li></ul><ul><li><p>يفضل بشدة خبرة استشارية في البناء&nbsp;</p><br></li></ul><ul><li><p>مؤهل مهني في أحد المجالات التالية: البناء، إدارة المشاريع، الهندسة، أو الهندسة المعمارية.&nbsp;</p><br></li></ul><ul><li><p>فهم دقيق لدورة حياة المشروع الكلية، من مرحلة المفاهيم حتى الإكمال والمراجعة ما بعد المشروع.&nbsp;</p><br></li></ul><ul><li><p>معرفة وخبرة ممتازة بجميع مفاهيم وتقنيات وأدوات إدارة المشاريع الأساسية.&nbsp;</p><br></li></ul><ul><li><p>خبرة في التصميم والإدارة أو البناء ضمن بيئة البناء العامة. يفضل السكني، المكاتب، التجهيزات والعيادات الصحية والتعليمية&nbsp;</p><br></li></ul><ul><li><p>معرفة وخبرة ممتازة بجميع مفاهيم إدارة المشاريع الأساسية، وأدواتها وتقنياتها&nbsp;</p><br></li></ul><ul><li><p>القدرة على الازدهار في بيئة عالية الضغوط وسريعة وتيرة العمل&nbsp;</p><br></li></ul><ul><li><p>مهارات متقدمة في مايكروسوفت ضرورية، وستكون مهارات بريماريفا محل تقدير عالٍ&nbsp;</p><br></li></ul><ul><li><p>مهارات تواصل مكتوبة وشفوية ممتازة&nbsp;</p><br></li></ul><br>معلومات إضافية<br><p>Turner &amp; Townsend هي صاحب عمل يحقق تكافؤ الفرص. نحن نحتفي بالتنوع ونلتزم بخلق بيئة شاملة لجميع الموظفين ونشجع بشكل فعال الطلبات من جميع شرائح المجتمع.</p><br><p>يرجى معرفة المزيد عنا على www.turnerandtownsend.com</p><br><p>#LI-RA1</p><br><p>انضم إلى محادثاتنا على وسائل التواصل الاجتماعي لمزيد من المعلومات حول Turner &amp; Townsend ومشروعاتنا المستقبلية المثيرة:&nbsp;</p><br><p>تويتر</p><br><p>إنستغرام</p><br><p>لينكدإن</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">مرشح مفضل</h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>سنوات الخبرة</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ سنوات </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>الدرجة</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> درجة البكالوريوس / دبلوم عالي </div> </div>

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Project Manager based in Saudi Arabia.<br><br>This is a remote, full-time opportunity to lead complex, high-impact technology projects across multiple teams, regions and product areas.<br><br>You will connect business strategy with technical execution, ensuring strategic initiatives are delivered effectively and with measurable impact.<br><br>The role combines project leadership, technical understanding, stakeholder management, governance and operational excellence.<br><br>You will collaborate with Product, Engineering, Compliance, Legal, Marketing, Commercial and BI teams, as well as senior leadership and external partners.<br><br>You will play a key role in initiatives such as market launches, platform enhancements, certifications and regulatory programmes.<br><br>The environment is fast-paced and highly regulated, making strong risk management, communication and decision-making essential.<br><br>You will also contribute to project management maturity by mentoring colleagues, improving delivery practices and leveraging technology and AI-enabled tools.<br><br>Accountabilities<br><br>Own the full lifecycle of complex, cross-functional projects, ensuring delivery on time, within scope and within budget. Lead strategic initiatives including market entries, platform enhancements, product launches, certifications and other high-impact programmes. Coordinate dependencies, milestones and deliverables across multiple departments and ensure effective execution. Partner with senior leadership and product teams to translate strategic objectives into structured project plans and actionable roadmaps. Support roadmap prioritisation by assessing feasibility, business impact, dependencies and delivery risks. Lead cross-functional teams spanning Product, Engineering, Compliance, Legal, Marketing, Commercial and BI, facilitating collaboration and resolving conflicts. Mentor junior and mid-level Project Managers and contribute to improving project management standards, processes and ways of working. Build trusted relationships with senior stakeholders, external partners, vendors and regulatory contacts through clear communication and expectation management. Establish and maintain project risk frameworks, lead risk workshops, develop mitigation and contingency plans, and ensure governance requirements are met. Manage change control processes and oversee project decisions, escalating critical risks and issues when appropriate. Provide technical delivery oversight by understanding the software development lifecycle, integrations, technical architecture, and frontend and backend concepts. Clarify requirements, help remove technical blockers and ensure technical milestones remain aligned with overall project objectives. Translate complex technical topics into clear business language for executives and non-technical stakeholders. Partner with Compliance, Legal and Risk teams on regulatory initiatives, security audits, market certifications and ISO-related projects. Ensure project documentation, procedures and delivery activities meet applicable governance and audit requirements. Prepare executive-level reporting covering progress, KPIs, risks, decisions and recommendations. Maintain accurate project status, documentation, workflows and reporting across project management tools and systems. Deliver structured presentations and updates to senior management and steering committees. Identify opportunities to use technology and AI-enabled tools to improve project delivery, collaboration and decision-making.<br><br>Requirements<br><br>Bachelor’s degree in IT, Project Management, Business Administration or a related discipline. Professional project management certification such as PRINCE2 Practitioner, PMP, Agile Certified Practitioner or an equivalent qualification.3-5+ years of professional project management experience, including at least 3 years working with software development teams or technical delivery environments.2-3+ years of experience in i Gaming or another highly regulated digital environment. Strong knowledge of Agile, Scrum and Waterfall methodologies and the ability to apply the right approach based on project requirements. Advanced experience using Jira and other project management platforms, including reporting and workflow configuration. Proven ability to lead cross-functional teams and manage complex, high-impact projects involving multiple stakeholders and dependencies. Strong leadership, influencing, negotiation and decision-making skills, with the ability to operate confidently at both technical and executive levels. Solid expertise in project risk management, governance, change control and issue resolution. Strong analytical and problem-solving capabilities, with a data-driven approach to decision-making. Excellent documentation, reporting and technical communication skills, including the ability to facilitate technical discussions with engineering teams. Strong understanding of software development lifecycles, technical integrations and modern frontend/backend concepts. Excellent written and verbal communication skills in English. Experience with regulatory, compliance or market-entry projects is a strong advantage. Exposure to security frameworks such as ISO 27001 is a plus. A proactive, structured and collaborative approach, with the confidence to challenge assumptions, manage ambiguity and drive projects toward successful outcomes.<br><br>Benefits<br><br>Fully remote working arrangement. Full-time position within a technology-focused project management environment. Opportunity to lead high-impact, complex projects with significant business and technical scope. Exposure to senior leadership and cross-functional teams across Product, Engineering, Compliance, Legal, Commercial, Marketing and BI. Opportunity to work on international market launches, platform initiatives, certifications and regulatory programmes. Scope to influence project management standards, governance and delivery practices. Mentoring and leadership opportunities through supporting the development of other Project Managers. Opportunity to work with AI-enabled tools and modern technologies to improve project delivery and decision-making. Dynamic environment combining technology, i Gaming and highly regulated digital operations.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Product &amp; Application Manager<p><b>Leica Biosystems | Saudi Arabia</b></p><br>About Leica Biosystems<p>At <b>Leica Biosystems</b>, our mission is <b>Advancing Cancer Diagnostics, Improving Lives</b>. As a global leader in anatomical pathology solutions and part of Danaher, we support the pathology workflow from biopsy to diagnosis, helping laboratories and healthcare professionals deliver the answers patients need.</p><br><p>Join us to bring this mission to life across Saudi Arabia. You will combine your histopathology expertise with product and people leadership to help customers adopt solutions that strengthen laboratory performance and support cancer diagnostics.</p><br>Your Role<p>As <b>Product &amp; Application Manager</b>, you will lead product strategy and application excellence for the Leica Biosystems histopathology portfolio in Saudi Arabia. You will <b>manage and develop the Application Consultant team</b>, drive product adoption and market penetration, and support product launches and expansion projects.</p><br><p>You will also own <b>tender response strategy and execution, including NUPCO and major institutional tenders</b>, and lead market feasibility assessments to identify opportunities for portfolio growth. Working closely with Sales, Service, Marketing, and Shared Services, you will turn customer needs and market insights into clear priorities and coordinated action.</p><br><p><b>A strong, hands-on histopathology background is essential.</b> You should be confident engaging with pathologists and laboratory leaders, guiding application teams, and explaining the clinical, operational, and commercial value of our solutions.</p><br>Your Responsibilities<p><b>Product Strategy &amp; Market Development</b></p><br><ul><li><p>Lead local product strategy and execution across the histopathology portfolio, aligned with regional and global priorities.</p><br></li><li><p>Drive product adoption, market penetration, launches, and expansion projects through clear plans developed with commercial and application teams.</p><br></li><li><p>Lead market feasibility assessments to evaluate customer demand, portfolio gaps, competitive positioning, and new business opportunities.</p><br></li><li><p>Share market intelligence and customer feedback with regional and global teams to inform portfolio priorities and investment decisions.</p><br></li></ul><p><b>Application Excellence &amp; Team Leadership</b></p><br><ul><li><p>Lead, coach, and develop the Application Consultant team, setting clear objectives and strengthening histopathology expertise, customer engagement, and technical capability.</p><br></li><li><p>Ensure high-quality product demonstrations, evaluations, validation support, and customer training across the histopathology workflow.</p><br></li><li><p>Act as the histopathology subject matter expert for complex opportunities, scientific discussions, and key customer engagements.</p><br></li><li><p>Build trusted relationships with pathologists and laboratory stakeholders, and partner with Sales and Service to resolve application challenges and support successful product adoption.</p><br></li></ul><p><b>Tender Strategy &amp; Project Ownership</b></p><br><ul><li><p>Own the end-to-end tender response process for NUPCO and major institutional opportunities, from requirements review and response strategy through submission and follow-up.</p><br></li><li><p>Coordinate Tendering, Finance, Supply Chain, Regulatory, and Legal teams to deliver compliant, competitive submissions within agreed timelines.</p><br></li><li><p>Lead the development of technical responses and customer value propositions, ensuring product specifications and supporting documentation are accurate and complete.</p><br></li><li><p>Support post-tender clarifications and coordinate the handover of awarded projects to the relevant teams.</p><br></li></ul><p><b>Marketing &amp; Cross-Functional Collaboration</b></p><br><ul><li><p>Partner with Marketing to deliver local campaigns, workshops, scientific events, and product launch activities that address customer needs.</p><br></li><li><p>Work closely with Sales, Service, and Shared Services to align priorities and provide a consistent customer experience.</p><br></li><li><p>Contribute to initiatives across Danaher operating companies and the Diagnostics platform in Saudi Arabia.</p><br></li></ul><p><b>DBS &amp; Continuous Improvement</b></p><br><ul><li><p>Apply <b>Danaher Business System (DBS)</b> tools to strengthen standard work, improve processes, and maintain execution discipline.</p><br></li><li><p>Use Daily Management and KPI tracking to monitor progress, identify gaps, and drive corrective actions and continuous improvement.</p><br></li></ul>What You Bring<ul><li><p>A bachelor’s degree in <b>Histopathology, Biomedical Sciences, Medical Laboratory Sciences, Life Sciences</b>, or a related discipline. An advanced degree is an advantage.</p><br></li><li><p>A <b>strong, hands-on histopathology background</b> covering tissue processing, staining, immunohistochemistry (IHC), and laboratory workflows.</p><br></li><li><p><b>7–10 years of relevant experience</b> in applications, product management, or commercial roles within diagnostics or life sciences.</p><br></li><li><p>Proven experience <b>leading and developing application or technical teams</b>.</p><br></li><li><p>Strong knowledge of the <b>Saudi healthcare market</b>, including Ministry of Health (MOH) and institutional customers, with experience in <b>NUPCO tender processes</b>.</p><br></li><li><p>Experience supporting product launches, market development, and expansion projects.</p><br></li><li><p>The ability to build credibility with pathologists and laboratory leaders and translate technical information into clear customer value.</p><br></li><li><p>Strong communication, presentation, coaching, and stakeholder management skills, with the ability to deliver results in a matrix organisation.</p><br></li><li><p>Fluency in <b>English</b>. <b>Arabic</b> is a strong advantage.</p><br></li></ul>How You Work<p>You take ownership, follow through on commitments, and put customers at the centre of your decisions. You combine strategic thinking with practical execution, develop the people around you, and work across teams with integrity, accountability, and a commitment to continuous improvement.</p><br>About Danaher<p>Leica Biosystems is part of <b>Danaher</b>, a global life sciences and diagnostics innovator. Together, we bring science, technology, and operational capabilities to customer challenges that matter to human health.</p><br><p>At Danaher, we value the different backgrounds, experiences, and perspectives of our associates, customers, and shareholders. We recognise both our similarities and our differences and the contribution they make to our workplace and the markets we serve.</p><br><p>Learn more at Leica Biosystems and Danaher.</p><br><p><span>Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.</span></p><br><p><span>For more information, visit </span><span>www.danaher.com</span><span>.</span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview of the Role</b></p><p>The Accessories Manager will establish and scale the Accessories and Service Products business for BYD, Denza across the Kingdom of Saudi Arabia. The role owns the end-to-end P&amp;L for the accessories category — building the operating model from the ground up, developing a competitive portfolio of genuine and locally sourced accessories, and creating differentiated service product programs that drive recurring revenue, customer retention, and aftersales margin. The role sits at the intersection of Aftersales, Sales, Marketing, Supply Chain, and Brand, and is a critical commercial enabler for the new energy vehicle launch program in KSA and a long-term contributor to aftersales profitability.</p><p>&nbsp;</p><p><b>What You Will Do</b></p><p><b>Accessories Strategy &amp; Business Planning</b></p><ul><li>Develop and execute the multi-year Accessories and Service Products strategy for BYD, Denza in KSA, aligned with brand positioning and aftersales business ambition.</li><li>Establish the accessories operating model from scratch — governance, processes, pricing architecture, channel strategy, and performance management framework.</li><li>Build the Annual Operating Plan for accessories, including sales volumes, revenue, gross margin, inventory, and investment plans.</li><li>Define the long-term growth roadmap covering portfolio expansion, vendor base development, and digital sales channels.</li></ul><p><b>Product Portfolio Development</b></p><ul><li>Develop a competitive portfolio of genuine OEM accessories, locally developed accessories, and bundled value packages tailored to Saudi customer preferences.</li><li>Design and launch service product programs including extended warranty, service contracts, paint protection, ceramic coating, tinting, and EV-specific care packages.</li><li>Lead accessory programs supporting new vehicle launches, special editions, and brand-defining model introductions across the three brands.</li><li>Curate accessory selections, fitments, and styling packages that reflect Saudi and broader Gulf customer taste — covering exterior styling, interior trims, comfort upgrades, and personalization preferences specific to the region.</li><li>Manage the full product lifecycle — phase-in, phase-out, refresh cycles, and competitive repositioning.</li></ul><p><b>Vendor &amp; Supplier Ecosystem</b></p><ul><li>Identify, evaluate, and onboard local and regional accessory suppliers, fabricators, and service partners to build a resilient and cost-competitive vendor network.</li><li>Build and manage relationships with both local KSA / GCC vendors and international accessory manufacturers across Asia, Europe, and the wider global market.</li><li>Lead commercial negotiations covering pricing, supply terms, quality standards, MOQ, and exclusivity arrangements.</li><li>Manage vendor performance through structured KPIs covering quality, delivery, cost, and innovation.</li><li>Develop a localization roadmap to balance OEM-genuine, regional, and KSA-developed accessory sourcing.</li></ul><p><b>Commercial &amp; P&amp;L Ownership</b></p><ul><li>Deliver Accessories Sales, Revenue, Attachment Rate, and Gross Margin targets for the three brands.</li><li>Define pricing strategies, dealer margins, and customer-facing offers that protect profitability while staying competitive.</li><li>Monitor business performance through monthly P&amp;L reviews, variance analysis, and corrective action planning.</li><li>Build investment cases for new accessory programs, service product launches, and infrastructure requirements.</li></ul><p><b>Market &amp; Customer Insight</b></p><ul><li>Conduct ongoing market analysis, customer research, and competitor benchmarking across KSA and key GCC markets.</li><li>Translate customer insights into product development priorities and commercial campaigns.</li><li>Track Chinese OEM accessory trends, EV-specific innovations, and emerging service product opportunities globally.</li></ul><p><b>Cross-Functional Collaboration</b></p><ul><li>Partner with Sales, Marketing, Brand, Product Planning, Supply Chain, and Network Development teams to embed accessories and service products into the customer journey.</li><li>Engage directly with BYD, Denza, and principal teams to align local plans with global brand standards and product strategy.</li><li>Lead cross-functional accessory project teams from concept through development, sourcing, launch, and post-launch performance review.</li></ul><p><b>Operational Execution</b></p><ul><li>Oversee inventory planning, stock health, slow-moving stock management, and warehouse coordination for the accessories category.</li><li>Establish the digital and reporting infrastructure for accessory sales tracking, attachment rate measurement, and dealer enablement.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills to Be Successful</b></p><ul><li>Strong commercial mindset with end-to-end P&amp;L ownership experience</li><li>Deep understanding of Saudi and Gulf customer taste in vehicle accessories, styling, and personalization</li><li>Strategic thinking with the discipline to execute and build functions from the ground up</li><li>Sharp portfolio management — pricing, positioning, attachment rate, lifecycle management</li><li>Confident vendor sourcing, negotiation, and supplier lifecycle management across both local KSA / GCC suppliers and international accessory manufacturers</li><li>Strong business planning, forecasting, and inventory management capability</li><li>Executive-grade stakeholder management across OEM principals, internal functions, and external partners</li><li>Project management discipline across multi-functional, multi-brand programs</li></ul><p><b>What Qualifies You for the Role</b></p><ul><li>Bachelor’s degree in business, Engineering, Automotive Management, or a related discipline. MBA or postgraduate qualification in Business or Commercial Management is an added advantage.</li><li>9–15 years of progressive experience in Automotive Accessories, Service Product Development, or Aftersales Commercial Management within an OEM, national distributor, or large dealership group.</li><li>Demonstrated track record of owning and delivering an Accessories P&amp;L, including revenue, gross margin, and attachment rate targets.</li><li>Hands-on experience building accessory portfolios from concept to launch, including local vendor ecosystem development.</li><li>Proven track record managing both local / regional and international accessory suppliers, with a working network across KSA, GCC, Asia.</li><li>Strong understanding of Saudi and Gulf customer preferences in accessory selection, fitment, and vehicle personalization.</li><li>Strong exposure to vehicle launch programs, special edition accessory packages, and customer-facing service products.</li><li>GCC and KSA market experience strongly preferred.</li><li>Exposure to Chinese OEM brands or new energy vehicle aftersales is a strong advantage.</li></ul><p><br></p></div>

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Online Campaign Manager based in Saudi Arabia.<br><br>This role offers the opportunity to lead digital public education campaigns designed to influence major global food companies and encourage stronger animal welfare practices. You will take ownership of campaigns from research and strategy through execution, content, outreach, and measurement. The position is highly autonomous, making it ideal for someone who thrives when trusted to organize their own workload and deliver results without close supervision. You will collaborate with an international team across Europe, Asia, and the United States while working from home with significant flexibility. Your work will combine writing, online research, digital communications, advertising, volunteer engagement, and campaign management. The role also provides meaningful opportunities to develop expertise in advocacy and progress toward managerial or other positions.<br><br>Accountabilities<br><br>Plan, coordinate, and execute online public education campaigns aimed at encouraging major global food companies to adopt stronger animal welfare policies. Conduct online research into companies, industry practices, policies, and campaign opportunities to inform effective advocacy strategies. Write, edit, and distribute campaign emails and other digital communications designed to engage audiences and influence decision-makers. Draft and publish web content, campaign materials, and other educational resources that clearly communicate campaign objectives and key messages. Plan and manage online advertising initiatives to increase campaign reach and engagement. Recruit, communicate with, and coordinate volunteers and supporters involved in campaign activities. Independently manage campaign timelines, priorities, deliverables, and day-to-day execution while maintaining consistent communication with international colleagues. Develop strategic approaches for persuading companies to improve their policies and continuously identify ways to make campaigns more effective. Monitor campaign progress and outcomes, adapting tactics and priorities to maximize impact and achieve defined objectives.<br><br>Requirements<br><br>Demonstrated ability to work independently, manage priorities, and consistently deliver high-quality work without close supervision. Strong work ethic and a highly productive approach to online and computer-based work. Excellent written and verbal English communication skills, with full professional fluency required. Strong organizational skills and attention to detail, with the ability to manage multiple campaign activities simultaneously. Strong writing and editing abilities, with the capacity to communicate persuasive ideas clearly and effectively. Comfort conducting online research, working with digital platforms, and learning new tools quickly. Strategic and competitive mindset, with the ability to think creatively about how to persuade organizations to make positive changes. Confidence engaging with large corporations and addressing inadequate policies in a constructive but determined manner. High personal initiative, resilience, and motivation to achieve measurable results. Ability to collaborate effectively with colleagues and stakeholders across different countries, cultures, and time zones. No specific degree or previous professional experience is required; demonstrated skills, work ethic, personality, and ability to succeed in the role are the primary considerations.<br><br>Benefits<br><br>Salary of up to $15,000 USD per year, depending on skill level. Full-time, 40-hour-per-week position. Highly flexible working hours that allow you to organize your schedule around your productivity. Fully remote work-from-home setup with the flexibility to work from anywhere in the world. Collaboration with an international team across Europe, Asia, and the United States. Meaningful work focused on improving animal welfare and influencing corporate practices. Hands-on experience managing impactful online advocacy and public education campaigns. Opportunities for career growth into managerial or other positions. Results-driven environment suited to self-directed and ambitious professionals.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Summary: <br>The National Key Accounts Manager is an individual-contributor role responsible for the flawless execution of the company's commercial and category agenda across 3–4 of the Kingdom's most strategic modern trade accounts. Reporting directly to the Head of Modern Trade, the incumbent translates the channel strategy into detailed, account-specific plans and drives day-to-day execution — from trading term closure to in-store standards — for their assigned portfolio. Success in this role requires deep familiarity with the operational cadences, buying structures, and execution requirements of the specific KSA retail accounts assigned, including managing multi-DC supply coordination and delivering against the Kingdom's commercially critical seasonal calendar for those accounts.<br>Key Responsibilities:<br>Account Planning & Target Management Develop and own annual account plans for the 3–4 assigned key accounts in KSA, translating channel strategy into account-level volume targets (in cases and SAR), promotional calendars, and distribution objectives by region and DC. Own and manage account-level P&Ls in SAR, tracking net revenue, trade spend, gross profit, and target attainment monthly against budget. Manage and track sales targets for the assigned accounts across all relevant SKU portfolios and covered cities/regions, escalating risks to the Head of Modern Trade as needed. Conduct structured business reviews (monthly/quarterly) with buying and commercial teams at each of the assigned KSA retailers, presenting performance data, issue resolution, and forward plans. Manage seasonal account planning with particular discipline around Ramadan, Eid, National Day, and school season — including advance ranging confirmations, promotional booking, and display commitments.<br>Contract Negotiation & Closing Lead and close annual trading term negotiations with the assigned key accounts within the commercial and financial framework approved by the Head of Modern Trade. Negotiate promotional programmes, listing agreements, new product introductions, gondola end and display bookings, and shelf/space terms to deliver optimal commercial outcomes for the company. Manage new product listing negotiations across KSA retail accounts, securing distribution commitments, shelf placement, and launch support in line with NPD launch plans. Navigate the structured, multi-stakeholder buying processes at major KSA retail groups (e.g. Panda's centralised category buying model, Bin Dawood's regional dynamics, Al Othaim's franchise and company-owned store mix). Ensure all negotiated agreements are documented, internally approved, and tracked against committed deliverables; maintain accurate contract and terms records for all accounts.<br>In-Store Execution & Compliance Own in-store execution standards across the assigned key accounts — on-shelf availability, planogram compliance, promotional display, pricing accuracy, and share of shelf. Manage execution of promotional activations in-store, coordinating with field sales, merchandising teams, and supply chain to ensure on-time and in-full (OTIF) delivery — especially during high-volume periods such as Ramadan where execution windows are compressed and shopper traffic is at peak. Conduct regular store visits and audits across the covered cities for the assigned accounts; hold retail partners accountable to agreed execution standards through structured reporting and escalation. Track and resolve out-of-stocks, voids, and compliance gaps promptly; manage the relationship with retailer operations and replenishment teams at each account. Ensure all in-store materials comply with SFDA regulations on labelling, claims, and promotional materials.<br>Modern Trade Operations — KSAManage all operational aspects of the assigned key account relationships in KSA: forecasting, purchase order management, DC-level delivery coordination, returns handling, and claims resolution. Coordinate with supply chain and demand planning to provide accurate volume forecasts by account, DC, and SKU — accounting for seasonal uplift during Ramadan (typically 3–5x baseline for core categories), Eid, and National Day. Oversee the deductions and commercial claims management process for the assigned key accounts, ensuring timely resolution and minimising unapproved deductions; manage the reconciliation process at month-end and post-promotional periods. Manage operational compliance with each assigned retailer's specific EDI, portal, and administrative requirements (e.g. Panda's supplier portal, Carrefour/MAF systems, Bin Dawood operational processes). Maintain current account profiles for each retailer covering agreed terms, ranging by DC/region, promotional mechanics, execution standards, and key contacts.<br>Qualifications & Experience<br>8–10 years of FMCG commercial experience, with proven, hands-on experience directly managing large-format modern trade accounts within KSA or GCC markets. Strong negotiation skills with direct experience closing annual trading terms with large KSA retail buyers. Hands-on understanding of in-store execution, merchandising standards, and the operational requirements of KSA retail supply chains (multi-DC, regional distribution, retailer portal compliance). Proficiency in account P&L management in SAR, trade spend optimization, and demand forecasting with KSA seasonal uplift profiles. Experience managing Ramadan commercial planning and execution; understanding of the compressed timelines and execution intensity of the Kingdom's peak trading period. High proficiency in Excel and commercial reporting tools; familiarity with Nielsen KSA, IRI, or retailer data portals preferred. Bachelor's degree required in Business, Commerce, or a related discipline.

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>كبير مديري الإنتاج (معالجة المأكولات البحرية) – KAEC، رابغ، المملكة العربية السعودية</span></strong></p><br><br> <br> <p><strong><span>الشركة:</span></strong></p><br><br> <p><span>المرعي هي أكبر شركة ألبان متكاملة من رأس إلى أخمص في العالم وأكبر شركة تصنيع وتوزيع للأغذية والمشروبات في المنطقة. مقرها في المملكة العربية السعودية، وتصنف شركة المراعي كأول علامة تجارية في السلع الاستهلاكية في منطقة الشرق الأوسط وشمال أفريقيا وتعد رائدة سوق في جميع فئاتها عبر مجلس التعاون الخليجي. وتوظف الشركة حاليًا أكثر من 46,000 عامل جودة عبر الخليج ومصر والأردن. في 2025، أعلنت المراعي عن صافي دخل قدره 2.4 مليار ريال من مبيعات قدرها 22 مليار ريال. لمزيد من التفاصيل، يرجى زيارة موقعنا الإلكتروني – www.almarai.com.</span></p><br><br> <br> <p><span>إن برنامج توسع عدواني مع عمليات استحواذ في أسواق عمودية جديدة قد خلق فرصة مثيرة للانضمام إلى فريق متعدد الجنسيات ديناميكي مكرس لتعزيز خطط النمو للمجموعة.</span></p><br><br> <br> <p><strong><span>حول الدور:</span></strong></p><br><br> <p><span>سيقوم المرشح الناجح بقيادة وإدارة عمليات إنتاج المأكولات البحرية الشاملة عبر خطوط معالجة الروبيان والسلمون والمتعددة الأغراض. الدور مسؤول عن ضمان كفاءة الإنتاج وجودة المنتج وامتثال سلامة الغذاء وتحسين العائد ومبادرات التحسين المستمر مع تحقيق أهداف العمل ومتطلبات العميل.</span></p><br><br> <br> <p><strong><span>المسؤوليات الأساسية</span></strong></p><br><br> <ul> <li><span>قيادة عمليات الإنتاج اليومية عبر خطوط معالجة وتعبئة المأكولات البحرية.</span></li> <li><span>الامتثال لـ HACCP ولوائح SFDA والمعايير ISO ومتطلبات سلامة الغذاء.</span></li> <li><span>تعزيز كفاءة الإنتاج، زيادة العائد وتقليل الهدر والخسائر في المعالجة.</span></li> <li><span>إدارة القوى العاملة والمعدات والموارد لتحقيق أهداف الإنتاج.</span></li> <li><span>مراقبة أنشطة معالجة المأكولات البحرية بما في ذلك التنظيف والتقطيع والفرز والتقسيم وتزجيج التجميد والتعبئة.</span></li> <li><span>تطوير وتنفيذ إجراءات التشغيل القياسية لتعزيز التميز التشغيلي واتساق المنتج.</span></li> <li><span>قيادة وتوجيه وتطوير فرق الإنتاج لتحسين الأداء والقدرات التقنية.</span></li> <li><span>التعاون الوثيق مع فرق الجودة والصيانة والتخطيط والسلامة والبيئة لضمان سلاسة العمليات.</span></li> <li><span>تحديد وتنفيذ فرص التحسين المستمر عبر عمليات التصنيع.</span></li> </ul> <br> <p><strong><span>المؤهلات والخبرة</span></strong></p><br><br> <ul> <li><span>درجة البكالوريوس في علوم الأغذية، تكنولوجيا الغذاء، إدارة الإنتاج، تكنولوجيا معالجة المأكولات البحرية، أو مجال ذي صلة.</span></li> <li><span>10-15 سنة من الخبرة في معالجة المأكولات البحرية وعمليات تصنيع الأغذية.</span></li> <li><span>خبرة مثبتة في دور قيادي ضمن إنتاج المأكولات البحرية.</span></li> <li><span>معرفة قوية بتقنيات معالجة المأكولات البحرية وإدارة العائد وعمليات سلسلة التبريد.</span></li> <li><span>شهادة HACCP ومعرفة ISO 22000 مطلوبة بشدة.</span></li> <li><span>خبرة في تشغيل المصانع وتطوير إجراءات التشغيل القياسية ومبادرات التحسين المستمر تعتبر ميزة.</span></li> </ul> <br> <p><span>هذه فرصة رائعة للانضمام إلى عمل تجاري عالمي ناجح ومتوسع، مع حزمة تعويضات ومزايا مميزة.</span></p><br><br> <br> <p><span>المراعي تقدم حزمة تنافسية، وإجازات سخية، وتغطية طبية، ومكافأة اختيارية، وتدريب وتطوير وغيرها.</span></p><br><br> <br> <p><span>هذه فرصة رائعة للانضمام إلى عمل تجاري عالمي ناجح ومتوسع، مع حزمة تعويضات ومزايا مميزة.</span></p><br><br> <br> <br></div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> مرشح مفضل</h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>سنوات الخبرة</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ سنوات </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>الدرجة</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> درجة البكالوريوس / دبلوم أعلى </div> </div>

JOB PURPOSE:Responsible for defining, monitoring, reviewing and documenting collections strategy, its implementation and process enhancements relating to retail (consumer) lending products, which include Personal Loans, Credit Cards, Auto Leasing and Mortgage. Lead the development of innovative collections strategies aligned with the bank's risk appetite, market conditions, and digital transformation goals. Set the direction for collections operations in line with approved strategy rather than simply executing existing approaches. Drive and manage the efforts to control delinquency, write offs, provisions, default rates, improve recoveries, customer experience and overall collections practices through cost effective approach, automation, system management, strategy enhancement, risk segmentation, utilizing model for collections, data analytics and digitization of collections.<br>KEY ACCOUNTABILITIES & DETAILED TASKS:1- Retail Credit Policies & Retail Risk Strategies:Lead collection system related projects for process & strategy enhancement through data-driven, customer-centric approaches that balance cost efficiency with recovery optimization, whilst controlling delinquency, provision, write offs & recoveries. Lead collection operations reviews to oversee collection strategies and ensure keeping all stakeholder well-informed of performance & highlight opportunities for optimization. Process reengineering through system driven approach and maximum automation. Suggest & lead strategic initiative to enhance collections capabilities in line with bank’s long-term objective to support continuous business growth. Implement advanced analytics including predictive modeling, champion/challenger testing, and machine learning algorithms to optimize collection strategies, segment customers, and customize treatment paths.2-Retail Credit Quality:Ensure that collections strategy, initiatives and related processes are reviewed and updated in a timely manner to align with the portfolio targets to control delinquency, write offs, provisions, default rates, improve recoveries and customer experience. Ensure key risk indicators are defined, controlled, monitored, aligned with risk appetite & regulatory requirements. Develop collections approaches that preserve customer relationships and lifetime value through empathetic, solution-oriented interactions while maintaining recovery efficiency. Lead digital transformation initiatives to enhance collections capabilities through AI, machine learning, and advanced analytics3-Retail Programs & Campaigns Credit Risk Management:Identify, develop & implement collection & recovery strategies and initiatives utilizing various tools and channels e.g. SMS, email, agency, natheer triggers, bank apps, event driven etc. Develop and implement omnichannel collections strategies with emphasis on digital-first approaches, self-service options, and automated engagement sequences to improve customer experience and operational efficiency. Establish comprehensive KPI frameworks that balance recovery metrics with cost efficiency, regulatory compliance, and customer experience measures to drive balanced collections outcomes.4-Internal Bank Policies & Regulatory Compliance Assurance:Ensure the correctness and documentation of approved collections strategies, initiatives and related processes are within bank governance standards and comply with Bank policies, standards and with other regulation mandates. Continuously benchmark collections practices against industry standards and leading global practices. Identify and implement innovations from within and outside the banking industry to maintain competitive advantage.5-Reporting:Ensure data analytics are performed for collections & recovery portfolio to support enhancements in monitoring, reporting and taking timely decision to optimize strategies & processes.6-Policies, Processes & Procedures:Ensure collections strategies, initiatives and related processes are developed in a timely manner with due consideration of the prevalent market environment, collections portfolio and internal targets Lead model development projects with relevant stakeholders towards collection portfolio segments using internal & external source of data.7-Anti-Fraud Prevention:Adherence to all regulations and control functions within the bank in order to ensure that governance, Audit, and compliance, fraud detecting and combating matters are carried out.8-Related Assignments:Ensure effective communication exists for supporting collections, business and other staffs on collections strategies and initiatives. Present retail credit point of view in meetings / initiatives related to collections strategies, project and bank initiatives. QUALIFICATIONS, EXPERIENCE, & SKILLS:Minimum Qualifications:Bachelor's degree in business or equivalent business experience required. Good to have qualifications: CCXP (Customer Experience Professional), PMP (Project Management Professional), CRCM (Certified Regulatory Compliance Manager), CFA, or relevant advanced degree (MBA, MS in Analytics). Minimum Experience:10-15 years’ experience in the consumer lending products, collections, portfolio analytics, portfolio management and credit policies & strategies formulation.<br>Job-Specific Skills:Portfolio analytical skills. Working knowledge of data visualization tools, analytics languages (SQL/SAS/Python), and project management methodologies. Regulatory Knowledge. Deep understanding of collections-related regulations, compliance requirements, and industry standards. Experience navigating regulatory examinations and implementing compliant collections practices. Accountability Stress tolerance Business acumen Communication skills (both written and verbal). Exceptional ability to communicate complex strategies and performance metrics to executive leadership. Experience presenting to board committees and translating technical concepts into business value propositions. Disciplined Problem solving skills Interpersonal skills. Ability to build collaborative partnerships across business units including credit, operations, IT, legal, and customer experience to implement holistic collections strategies that align with organizational objectives Leadership skills. Demonstrated ability to lead organizational change, particularly in implementing new collections strategies, systems, and operating models. Experience in managing resistance, building stakeholder buy-in, and driving adoption of new approaches. Systems processes knowledge. Experience with collections management systems, workflow automation tools, and analytics platforms.

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> Description Company<br><p> Hungerstation هي جزء من مجموعة Delivery Hero، المنصة العالمية الرائدة للتوصيل المحلي، مهمتنا هي تقديم تجربة مذهلة—سريعة، سهلة، وإلى بابك. نحن نقوم بالعمل في نحو 65 دولة حول العالم. المقر الرئيسي في برلين، ألمانيا. تم إدراج Delivery Hero في بورصة فرانكفورت منذ 2017 وهو جزء من مؤشر MDAX.</p><br><br>وصف الوظيفة<br><p><strong>مجالات المسؤولية الأساسية</strong></p><br><p><strong>تحسين اللوجستيات</strong></p><br><ul><li><p>تقليل وقت التوصيل ابتداءً من مرحلة إرسال الطلب حتى تسليمه والتي تشمل أكثر من 7 مراحل ومؤشرات زمنية.</p><br></li><li><p>زيادة التوصيلات في الوقت المحدد من خلال تعزيز تقديرات النظام، الدقة وتقليل القيم الشاذة.</p><br></li><li><p>تحسين خوارزمية التوزيع لضمان التسليم في أسرع وقت وتقليل الطلبات الملغاة مبكراً.</p><br></li><li><p>تحليل تجربة توصيل العملاء وتحسين جميع العوامل التي تؤثر على درجة NPS.</p><br></li><li><p>تحسين الطلبات المكدّسة لضمان حفظ الطلبات مع أفضل تجربة.</p><br></li><li><p>تحسين CPO للطلبات المكدّسة والتأكد من تقليل CPO بذكاء.</p><br></li><li><p>دراسة وتجهيز وتطبيق المدن من نموذج العمل عند الطلب إلى نموذج الورديات.</p><br></li><li><p>تحسين توقعات مدن الورديات، تقديرات طلب السائقين، التحجيم وتوافر الفتحات.</p><br></li><li><p>تحسين جميع إعدادات مدينة الوردية بشكل منهجي والتأكد من أن السائقين يمكنهم العمل بسلاسة</p><br></li><li><p>قيادة مبادرات جديدة مثل استقطاب طلاب الجامعات كسائقين مستقلين مع أسطول HS.</p><br></li><li><p>تعزيز أداء السائق اليومي من خلال تحسين أدوات خدمة Issue والتوافق مع Rooster.</p><br></li><li><p>مهام مالك المنصب ليست محدودة بالمهام السابقة، بل تشمل أيضاً إكمال مهام أخرى يعينها مديره والإدارة.</p><br></li></ul><p><strong>الحوكمة والمرونة</strong></p><br><ul><li><p>اتباع جميع السياسات والإجراءات والعمليات ذات الصلة من أجل أن تتم الأعمال اليومية بشكل منضبط ومتسق</p><br></li><li><p>المساهمة في تحديد فرص التحسين المستمر للعمليات والممارسات وعمليات العمل وفعالية التكلفة وزيادة الإنتاجية</p><br></li></ul><ul><li><p>تشجيع بقية الموظفين داخل المؤسسة على تنفيذ والالتزام بالسياسات والإجراءات والعمليات والتعليمات</p><br></li></ul><p><strong>العمليات اليومية</strong></p><br><ul><li><p>اتباع عمليات العمل اليومية المتعلقة بالوظيفة لضمان استمرارية العمل</p><br></li><li><p>المساهمة في إعداد تقارير دقيقة وفي الوقت المناسب تخص مجال العمل لتلبية المتطلبات والأهداف والمعايير</p><br></li><li><p>ضمان رضا العملاء الداخليين والخارجيين من خلال تلبية احتياجاتهم بأسلوب ودود وفي الوقت المناسب</p><br></li></ul><p><strong>إدارة الأشخاص</strong></p><br><ul><li><p>المشاركة في التعرف وتجنيد المواهب المفتاحية لقسمهم المعني</p><br></li><li><p>إدارة وتوجيه ومساعدة التقارير المباشرة لأداء عملياتهم الوظيفية وفق السياسات والإجراءات المعتمدة</p><br></li><li><p>تحديد أهداف الأداء، وتقديم الدعم اللازم، وتقييم/تقدير الفريق وتقديم ملاحظات منتظمة حول الأداء</p><br></li><li><p>إتاحة بيئة عمل عالية الأداء وتعزيز قيم المؤسسة</p><br></li></ul><br>المؤهلات<br><p><strong>المعرفة والخبرة</strong></p><br><ul><li><p>3 - 4 سنوات خبرة ذات صلة</p><br></li><li><p>معرفة أساسية بسلسلة الإمداد والمالية.</p><br></li><li><p>مهارات ممتازة في Excel والتحليل.</p><br></li><li><p>اتخاذ القرار</p><br></li><li><p>مهارات تواصل ممتازة.</p><br></li></ul><p><strong>التعليم والشهادات</strong></p><br><ul><li><p>درجة البكالوريوس في مجال ذي صلة مطلوبة.</p><br></li><li><p>يُفضل درجة الماجستير في مجال ذي صلة</p><br></li></ul><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">مرشح مفضل</h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>سنوات الخبرة</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> لا خبرة مطلوبة</div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>الدرجة العلمية</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> درجة البكالوريوس / دبلوم عالي</div> </div>