وظائف لحملة الماجستير

<div dir="rtl"><h3 >About Almarai</h3> <p >Founded in 1977 and headquartered in Riyadh, Almarai Company is recognized as the world’s largest vertically integrated dairy company and the largest food and beverage manufacturing and distribution company in the MENA region. It holds the position of the number one FMCG Brand in MENA and is a market leader across all its categories in the GCC, Egypt, and Jordan. With over five decades of sustainable growth, Almarai has consistently provided nutritious and healthy products, expanding its portfolio to include dairy, juices, baked goods, poultry, infant formula, dates, fish and seafood, and bottled water under more than 20 brands. The company employs over 43,000 professionals across its operations.</p> <h3 >The Role of Process Governance Manager</h3> <p >Almarai - المراعي is seeking a <strong >Process Governance Manager</strong> to join its team in Riyadh. This full-time role involves strategically overseeing process governance, ensuring compliance, and maintaining the continuity of critical business processes. The manager will work closely with Enterprise Information Technology (EIT) to implement effective interventions and enhancements, contributing to operational excellence across the organization.</p> <h3 >Key Responsibilities</h3> <ul > <li >Own and maintain procurement processes, policies, and related documentation within the Central Procurement Department (CPD).</li> <li >Lead process improvement initiatives, communicating changes, best practices, and technology enhancements to procurement teams and stakeholders.</li> <li >Support the implementation of Almarai’s procurement strategy and drive initiatives focused on improving operational efficiency and effectiveness.</li> <li >Collaborate with Enterprise Information Technology (EIT) to enhance procurement systems and digital solutions.</li> <li >Establish and maintain governance frameworks, compliance standards, Key Performance Indicators (KPIs), training materials, and comprehensive process documentation.</li> <li >Act as the primary liaison between Almarai and outsourcing partners, ensuring effective collaboration, risk mitigation, and timely delivery of agreed objectives.</li> <li >Monitor service levels and performance metrics, identify process deviations, and manage improvement actions and escalations as required.</li> <li >Develop and deliver training programs to enhance procurement capabilities and ensure consistent process execution across procurement teams and outsourcing partners.</li> </ul> <h3 >Required Qualifications</h3> <ul > <li >Bachelor's degree in Finance, Business Administration, Management, or a related field.</li> <li >An MBA and/or CIPS certification is preferred.</li> </ul> <h3 >Experience and Skills</h3> <ul > <li >8-10 years of experience in procurement, process improvement, or a related supply chain environment.</li> <li >Proven experience in driving process optimization, governance, and operational excellence initiatives.</li> <li >Demonstrated experience in managing outsourcing partners and third-party service providers.</li> <li >Strong understanding of supply chain processes, procurement operations, and data management.</li> <li >Experience working with cross-functional teams and technology-driven process improvements is preferred.</li> </ul> <h3 >Work Location and Type</h3> <p >This is a full-time position based in Riyadh, offering an opportunity to contribute to a leading food and beverage company in the MENA region.</p></div>

<p>We are seeking a seasoned Sales Director to drive our expansion in the Kingdom of Saudi Arabia (KSA) market. This role integrates strategic planning, team leadership, and cross-functional collaboration to deliver sustainable, market-aligned growth and strengthen our premium brand presence with a focus on meeting the high standards of the KSA automotive sector.</p><p><strong>Key Responsibilities</strong></p><ul><li>Conduct deep-dive research into KSA s automotive market environment, including regulatory frameworks (e.g., SASO, MCI), consumer behavior patterns, and competitive dynamics.</li><li>Develop mid-to-long-term sales goals, localized marketing strategies, and pricing models tailored to regional demand, and lead end-to-end execution to achieve quarterly/annual targets.</li><li>Establish and scale a localized sales team aligned with KSA s business landscape.</li><li>Define clear, measurable performance metrics (e.g., sales volume, client retention rate), deliver regular industry-specific training (e.g., NEV technical knowledge, premium customer service), and foster a results-driven culture that prioritizes consistency and excellence.</li><li>Collaborate closely with internal departments (product supply, after-sales, procurement) to secure region-specific resources, ensuring seamless coordination across the entire customer lifecycle from order placement to post-delivery support to meet KSA s high service expectations.</li><li>Proactively monitor KSA s political, economic, and legal developments (e.g., policy updates on NEVs, import regulations).</li><li>Identify potential risks (e.g., supply chain disruptions, regulatory changes) and develop robust contingency plans, ensuring full compliance with local laws, ethical standards, and industry best practices.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree or above in Marketing, Business Administration, Automotive Engineering, or a related field (MBA is preferred).</li><li>Proficiency in English; Arabic language skills are a strong advantage for engaging with local stakeholders.</li><li>Minimum 10+ years of progressive sales management experience in the automotive sector, with at least 3 years focused on the KSA market.</li><li>A proven track record of leading large-scale teams to exceed sales targets in a competitive regional landscape is required.</li><li>Strong leadership capabilities, including experience designing and implementing talent development programs and incentive systems for local teams.</li><li>Prior experience overseeing multi-regional sales operations within the Middle East is highly desirable.</li><li>Established network of high-profile clients (e.g., corporate fleets, high-net-worth individuals) in KSA s automotive sector, with expertise in translating sales strategies into tangible results (e.g., growing market share, improving client lifetime value).</li><li>Deep understanding of premium brand positioning and cultural nuances in KSA; ability to maintain brand integrity while adapting to local preferences.</li><li>Professional demeanor, resilience, and the ability to perform under high-pressure, fast-paced market conditions.</li></ul>

Providing strategic planning (urban/town/regional) advice across multiple districts Coordinate with project leads and teams to support design evolution and project development Researching and designing planning policies to guide development Maintain relationships with all stakeholders involved in the planning process Monitor the progress of approval processes and resolve delays or issues Maintain accurate records of submissions and correspondence<br><br>Requirements<br><br>Bachelor's degree in Geography, Urban/Spatial/Regional and Town Planning - mandatory. (Master's degree preferred)7+ years of experience in Urban/Spatial/Regional and Town Planning Partnerships development and activation planning High resilience, ownership mindset, and delivery orientation

IMEA (India, Middle East, Africa) Saudi Arabia LE_0175-Grohe Saudi Arabia Ltd. Co Employee Assignment Not remote Full Time 1 October 2026<br><br>Ensure the fastest development of profitable sales growth within the market in all channels in line with GROHE’s Mission. The primary purpose of the role is to achieve annual sales targets, drive the increase in market share within this sector and enhance the geographical presence of Grohe within the Country.<br><br><strong>Primary Responsibilities<br><br></strong><ul><li>Collectively accountable for the overall delivery of the Country results and leadership of the organization. You will be one of the main actors in strategic planning for this channel development. </li><li>Carry out hisresponsibilities in delivering the Sales Mission in line with corporate objectives and KPIs. </li><li>Carry out his/her responsibilities in delivering his/ her Project Channel Sales Mission </li><li>Assigned for the country’s Market in line with Corporate Objectives and KPIs . </li><li>Projectmanagement write and maintain project specifications within Grohe project system </li><li>Align regularly with the Line Manager on mid and long-term strategies for the country, and ensure local implementation is in full compliance with corporate guideline </li><li>Provide high-quality information and analysis in support of strategic priorities and initiatives </li><li>Identify key channels and targetsin region for project business </li><li>Forecast accurate projectssales by month, quarter, and year </li><li>Maintain professional relationship with designers and architectures in the country </li><li>Develop and maintain data base / records of all key project contacts in region as </li><li>required and prepare report for senior management. <br><br></li></ul><strong>Qualifications And Education<br><br></strong><ul><li>Bachelor’s degree in architecture, MBA (is a plus) </li><li>Fluent written and spoken English &amp; Arabic, good command of other languages to be considered a plus. </li><li>5-7 years of experience in a comparable position </li><li>Demonstrate success at working in a fast-paced, rapidly growing, highly competitive, and deadline-oriented environment whilst maintaining Grohe’s quality and reputation for excellence</li></ul>

Aljomaih Energy and Water Company (AEW) develops, invests in, owns and operates conventional power generation, renewable power and water desalination assets in the Kingdom of Saudi Arabia and the wider region largely through project-specific special purpose vehicles (SPVs) and joint ventures with domestic and international partners. The Internal Audit & Risk Management function provides independent and objective assurance and advisory services designed to add value and improve AEW's operations. The function reports functionally to the Board Audit Committee and administratively to the Chief Executive Officer. This role supports the Head of Internal Audit & Risk Management across corporate functions, project companies and joint venture entities and is expected to operate credibly with senior management, external auditors, regulators, lenders and shareholder representatives.<br>Overview The Manager, Internal Audit & Risk Management plays a critical role in upholding AEW's ethical, governance and operational integrity. The role plans and executes risk-based internal audits, supports the design and operation of the Enterprise Risk Management (ERM) framework, and advises management on effective risk mitigation and control improvement. The role requires a proactive mindset, strong analytical and report-writing skills, sound judgement in sensitive situations and a working understanding of the utilities development industry - in particular conventional power, renewable power and water projects and the contractual and financing structures through which they are delivered.<br><br>Your Job Functions (Duties & Responsibilities) Internal Audit Plan & Execute: Support the Head of Internal Audit & Risk Management in developing the annual risk-based internal audit plan and independently manage and execute internal audits engagement within your assigned area of responsibility. Evaluate & Improve: Conduct comprehensive audits of various business functions, processes and controls, evaluating their effectiveness and identifying areas for improvement. Compliance & Reporting: Assess compliance with relevant laws, regulations and company policies, and prepare clear and concise audit reports that communicate findings, recommendations and remediation plans to senior management and the Board Audit Committee. Follow-up & Monitoring: Monitor and track the implementation of agreed-upon audit recommendations, ensuring timely and effective resolution of identified issues. Policies and Procedures Review: Assist in the review and improvement of company-wide policies, procedures, and management practices.<br> Project, Contract and Capital Expenditure Audits Audit the project development lifecycle from origination and bid through to financial close, construction, commissioning and handover to operations. Contract Assurance: Review compliance with EPC, O&M, PPA/WPA, shareholder and financing agreements, including obligations, milestones, liquidated damages, warranties, insurance and reporting covenants. Capex & Claims: Verify progress payments, variation orders, claims, change management and contingency utilization against contractual entitlement and approved budgets. SPV & JV Governance: Assess governance, delegation of authority and control arrangements at project companies and joint ventures, including access rights available to AEW under shareholder agreements.<br>Risk Management Plan & Execute: Support the Head of Internal Audit & Risk Management in developing the annual plan to support, manage and execute risk management engagements within your assigned area of responsibility ERM Framework: Collaborate with the Head of Internal Audit & Risk Management and senior management to develop, implement & maintain the company's ERM framework, encompassing risk identification, assessment, mitigation and monitoring processes. Risk Assessment & Mitigation: Conduct regular risk assessments to identify and evaluate potential risks facing the company, considering likelihood, impact and cascading effects. Develop and implement effective risk mitigation plans aligned with the overall ERM strategy and internal controls framework. Risk Communication & Monitoring: Maintain an updated risk register and ensure consistent communication of risks to relevant stakeholders. Integrate risk management activities with internal audit processes. Emerging Risks: Analyze emerging risks and trends, proactively adapt the ERM framework and annual plans to address them.<br>Advisory and Ad hoc Engagement Ensure the smooth and effective execution of all Ad hoc or advisory engagements once assigned within expected turnaround time and quality of deliverables.<br>Qualifications and Requirements<br>Bachelor's degree in accounting, Finance, Business Administration, Engineering or a related discipline. Master's degree or MBA preferred. Eight to ten years of relevant professional experience, of which a minimum of four to five years in internal audit, risk management or external audit. Experience with a Big Four firm, leading professional services firm or similar industry is preferred. Demonstrated exposure to IPP/IWP structures, project SPVs, joint ventures, EPC and O&M contracts and project finance is strongly preferred. Track record of reporting to, or presenting at, an Audit Committee or equivalent governance forum. Certifications Certified Internal Auditor (CIA) required or actively pursuing with completion within an agreed timeframe. One or more of the following is preferred: SOCPA, CPA, ACCA, CRMA, CFE, CISA or PMP. ISO 31000 risk management training is an advantage. COSO Internal Control - Integrated Framework (2013) and COSO Enterprise Risk Management - Integrating with Strategy and Performance (2017). Understanding of NCA Essential Cybersecurity Controls, Saudi Companies Law, applicable corporate governance regulations, ZATCA requirements and IFRS as endorsed in Saudi Arabia.

About the Role:<br>Seeking a dynamic and results-oriented Supply Chain Director to architect and lead our end-to-end operations. This is a strategic leadership role where you will lead the entire value chain from securing material sources to delivering high-quality finished goods to our customers.<br>Key Responsibilities:<br>Own and direct company entire supply chain system including strategic procurement, integrated production planning, warehousing, logistics, and customer fulfillment to ensure seamless delivery. Build and manage Strong Supplier Relationships for critical raw materials, ensuring supply security and competitive advantage. Participate in Sales & Operations Planning (S&OP) cycle to perfectly align demand forecasts with production capacity, optimize inventory turnover, and enhance customer service levels to industry-leading standards. Building a Strong & Cost-Effective Supply Chain by Find ways to protect the supply chain from interruptions while also cutting shipping costs, lowering logistics expenses, and reducing surplus inventory. Lead the digital improvement of our supply chain by implementing advanced analytics, automation, and next-generation technologies across procurement, planning, logistics, and warehouse operations.<br>We are looking for an experienced leader who combines deep industry knowledge with a transformative mindset. <br>The ideal candidate will have:<br>Educational Background: A Bachelor’s degree in Supply Chain Management, Engineering, Business Administration, or a related field. A Master’s degree (MBA/MSc) or professional certifications such as CSCP or CPIM are highly desirable. Proven Leadership Experience: minimum of 20 years of progressive supply chain experience, with at least 5-7 years in a senior leadership capacity within a complex manufacturing environment. Operational Excellence Mindset with a history of driving supply chain optimization, delivering cost leadership, and leading successful digital transformation or continuous improvement projects. Strong interpersonal skills with a proven ability to influence and build consensus across Manufacturing, Commercial, Finance, and Executive Leadership teams.

<h3 >Lecturer in Mechanical Engineering</h3> <p >King Fahd University of Petroleum &amp; Minerals (KFUPM) is seeking qualified Saudi candidates for a <strong >full-time Lecturer position in Mechanical Engineering</strong>. This role is based in Dhahran within the Department of Mechanical Engineering and is open to individuals holding a Master's degree.</p> <h3 >About the Role</h3> <p >The successful candidate will contribute to the department's academic mission through both research and teaching activities. This position offers an opportunity to engage with students and faculty in a dynamic university environment, supporting the advancement of mechanical engineering knowledge and education.</p> <h3 >Key Responsibilities</h3> <p >The Lecturer will be expected to commit approximately 35-40 hours per week to professional duties. Core responsibilities include:</p> <ul > <li >Delivering instruction and teaching courses within the Mechanical Engineering curriculum.</li> <li >Conducting research and contributing to scholarly output.</li> <li >Providing academic advising and mentorship to students.</li> <li >Performing administrative duties as assigned by the department.</li> <li >Undertaking any other academic duties deemed necessary by the academic department.</li> </ul> <h3 >Qualifications and Requirements</h3> <p >Applicants must meet the following essential criteria:</p> <ul > <li >An earned Master’s degree from a reputable university in a relevant field of Mechanical Engineering.</li> <li >Completion of a full-time Master’s degree program with very good academic grades.</li> <li >Possession of a certificate equivalency if the degree was obtained from outside the Kingdom of Saudi Arabia.</li> </ul> <h3 >Areas of Specialization</h3> <p >The Department of Mechanical Engineering is particularly interested in candidates with expertise in the following specializations:</p> <ul > <li >Fluid Dynamics and Heat</li> <li >Machine Design</li> <li >Materials and Manufacturing Processes</li> <li >Engineering Thermodynamics</li> <li >Control</li> <li >Solar Energy</li> <li >Water Desalination</li> <li >Nanotechnology</li> </ul> <h3 >Additional Information</h3> <p >The medium of instruction at King Fahd University of Petroleum &amp; Minerals (KFUPM) is English. This job advertisement is exclusively for Saudi nationals.</p>

<p><br></p> <p> <strong>Role Overview</strong> </p> <p>Saudi Gold Refinery (SGR) is seeking a HR Operation Manager in Riyadh, Saudi Arabia to lead the administrative and compliance functions for our refining and corporate workforce. This role ensures full adherence to Saudi Labor Law, GOSI regulations, and Nitaqat Saudization requirements while managing payroll inputs and government relations. The position supports the seamless operation of our refinery by maintaining accurate employee data and timely processing of all HR transactions.</p> <p>The HR Operation Manager will report directly to the VP of HR and will play a key role in safeguarding the company against regulatory risk and operational disruption. This position requires a factual, process-driven leader who can manage complex government interactions and ensure payroll accuracy for a diverse industrial workforce.</p> <p> <strong>Key Responsibilities</strong> </p> <p>The HR Operation Manager will execute the following responsibilities to ensure operational excellence and compliance.</p> <p> <strong>Regulatory Compliance Management</strong> </p> <p>The role manages all interactions with MHRSD platforms including Qiwa, Mudad, and Muqeem to ensure full legal compliance for all employees.</p> <p> <strong>Payroll Input Oversight</strong> </p> <p>This position prepares and validates monthly payroll inputs, ensuring accurate calculation of shift differentials, overtime, and allowances for plant and lab staff.</p> <p> <strong>Saudization Strategy Execution</strong> </p> <p>The manager monitors Nitaqat ratios weekly and coordinates with recruitment to maintain the required Saudization tier for the mining sector.</p> <p> <strong>Employee Lifecycle Administration</strong> </p> <p>The role executes onboarding and offboarding processes, ensuring all legal contracts, exit settlements, and system updates are completed accurately.</p> <p> <strong>HRIS Data Integrity</strong> </p> <p>This position maintains the HRIS database through regular audits and corrections to ensure data accuracy for reporting and decision-making.</p> <p> <strong>Government Relations Leadership</strong> </p> <p>The manager oversees the renewal of work permits and Iqamas for expatriate staff to prevent legal penalties and operational delays.</p> <p> <strong>Process Improvement Implementation</strong> </p> <p>The role identifies and implements automation opportunities within HR operations to reduce manual effort and minimize transaction errors.</p> <p> <strong>Team Supervision and Development</strong> </p> <p>This position supervises the HR operations team, setting clear performance standards and providing technical training on regulatory changes.</p> <p><br></p><ul> </ul> <p> <strong>Success Metrics</strong> </p> <ul> <li> Maintains a Green or Platinum Nitaqat rating for SGR throughout the employment period.</li> <li> Achieves less than 1% error rate in monthly payroll processing inputs.</li> <li> Completes 100% of employee file audits with no critical compliance findings.</li> <li> Ensures zero penalties from MHRSD or GOSI due to administrative or reporting errors.</li> <li> Reduces average time to process visa and work permit renewals by 15%.</li> <li> Implements automated workflows for at least three key HR operational processes.</li> <li> Delivers accurate monthly HR metrics reports to leadership by the fifth working day.</li> </ul> <p> <strong>Equal Opportunity Statement:</strong> </p> <p>Saudi Gold Refinery welcomes applications from all qualified candidates. Hiring decisions are made based on role requirements, skills, experience, and alignment with Saudization and Vision 2030 priorities.</p><p><strong>Desired Candidate Profile</strong></p><p style="font-size: 11px;"><strong style="font-size: 11px;">Qualifications</strong></p><ul style="font-size: 11px;"><li style="font-size: 11px;">Bachelor's degree in Human Resources, Business Administration, or a related field is required.</li><li style="font-size: 11px;">Minimum of 8 years of experience in HR operations, with at least 3 years in a managerial role.</li><li style="font-size: 11px;">Deep practical knowledge of Saudi Labor Law, GOSI regulations, and Nitaqat Saudization requirements.</li><li style="font-size: 11px;">Proven expertise in managing Qiwa, Mudad, Muqeem, and GOSI online platforms.</li><li style="font-size: 11px;">Experience managing payroll inputs for a mixed workforce of blue-collar and white-collar employees.</li><li style="font-size: 11px;">Fluency in English and Arabic, both written and spoken, is essential for government relations.</li><li style="font-size: 11px;">Strong analytical skills with the ability to interpret HR data and generate accurate reports.</li><li style="font-size: 11px;">Demonstrated ability to manage confidential information with integrity and professionalism.</li></ul><p style="font-size: 11px;"><strong style="font-size: 11px;">Preferred / Nice-to-have</strong></p><ul style="font-size: 11px;"><li style="font-size: 11px;">Experience in the mining, refining, or heavy industrial sector in Saudi Arabia.</li><li style="font-size: 11px;">Master's degree in Human Resources Management or an MBA.</li><li style="font-size: 11px;">Experience with SAP or Oracle ERP systems in an HR context.</li><li style="font-size: 11px;">SHRM-CP, SHRM-SCP, or CIPD certification.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } The Senior Specialist – Business Planning plays a key role in supporting the development, execution, monitoring, and reporting of the Marketing function's strategic objectives, annual business plans, and key initiatives.<br> The role will ensure alignment between departmental priorities, organizational goals, and workforce plans while facilitating effective performance tracking and governance across the Marketing organization.<br> The incumbent will work closely with Marketing leadership and cross-functional stakeholders to drive planning cycles, monitor performance, support strategic initiatives, and provide insights that enable informed decision-making and successful delivery of business objectives.<br> Business Planning &amp; Performance Management Support the development and coordination of the Marketing annual business plan and operational plans.<br> Monitor progress against strategic objectives, KPIs, and departmental targets.<br> Consolidate updates from various Marketing teams and ensure accurate reporting of performance metrics.<br> Assist in the preparation of quarterly and annual business reviews.<br> Track critical initiatives and ensure timely follow-up on action items and deliverables.<br> Support the cascading of organizational objectives into departmental and team-level plans.<br> Strategic Planning &amp; Execution Contribute to the development and refinement of Marketing strategic priorities and initiatives.<br> Support the evaluation of strategic projects, business cases, and growth opportunities.<br> Conduct research and analysis on market trends, industry benchmarks, and strategic developments.<br> Prepare presentations, reports, and executive materials to support strategic discussions and decision-making.<br> Monitor the implementation of strategic initiatives and flag potential risks, dependencies, and delays.<br> Workforce Planning &amp; Budget Coordination Support workforce planning activities across the Marketing function.<br> Maintain workforce planning trackers and monitor recruitment progress against approved plans.<br> Coordinate with HR, Finance, and departmental stakeholders to ensure alignment between workforce requirements and business priorities.<br> Assist in budget planning, tracking, and reporting activities related to Marketing initiatives and projects.<br> Support resource allocation and planning exercises to ensure efficient utilization of departmental resources.<br> Governance &amp; Reporting Prepare monthly, quarterly, and annual reports for Marketing leadership.<br> Develop dashboards and performance tracking tools to improve visibility of progress against strategic objectives.<br> Ensure data accuracy, consistency, and integrity across planning and reporting activities.<br> Support governance meetings through agenda preparation, meeting coordination, minutes, and action tracking.<br> Maintain documentation of business plans, strategic initiatives, governance decisions, and reporting outputs.<br> Stakeholder Management &amp; Collaboration Engage with Marketing teams and cross-functional stakeholders to gather information and consolidate business updates.<br> Coordinate planning and reporting requirements across multiple departments.<br> Facilitate alignment between Marketing priorities and corporate strategic objectives.<br> Foster strong working relationships with internal stakeholders to ensure smooth execution of planning processes.<br> Continuous Improvement Identify opportunities to improve planning, reporting, governance, and performance management processes.<br> Support the implementation of new tools, templates, and methodologies that enhance business planning effectiveness.<br> Promote best practices in project tracking, reporting, and strategic execution.<br> Qualifications &amp; ExperienceEducation Bachelor's Degree in Business Administration, Marketing, Strategy, Finance, Economics, Project Management, or a related field.<br> Master's degree or MBA is considered an advantage.<br> Experience 3-5 years of experience in Business Planning, Strategic Planning, PMO, Corporate Performance, Strategy, Project Management, or a related field.<br> Experience within large organizations, government entities, giga-projects, destination management, real estate, tourism, entertainment, or marketing environments is preferred.<br> Experience supporting executive reporting and business performance management activities is desirable.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>The Customer / Patient Experience &amp; Administration Director is responsible for overseeing the end-to-end patient journey and all front-of-house and administrative operations across the healthcare organization. The role ensures exceptional patient experience, efficient administrative processes, and seamless coordination between clinical and operational teams. Reporting to the Senior Sport Medicine Director, this position drives service excellence, operational efficiency, and patient-centered culture across registration, call centers, billing support, and customer relations.</p><p><b>Key Responsibilities</b></p><ol><li>Customer / Patient Experience Strategy Design and implement a customer /patient experience strategy aligned with organizational values and quality standards. Map and optimize the end-to-end customer / patient journey (access, appointment, arrival, clinical screening, treatment, discharge, and follow-up, and digital engagement). Lead customer /patient satisfaction improvement programs. Oversee customer/patient feedback systems, surveys, complaints, and resolution processes.</li><li>Administrative Operations Oversee all administrative and front-desk functions including registration, scheduling, medical records, call center, and patient coordination. Ensure efficient services flow, accurate data capture, and timely documentation. Standardize SOPs for admissions, discharge, referrals, and insurance coordination. Monitor capacity, waiting times, and service level performance.</li><li>Integration with Clinical, Rehab &amp; Performance Work closely with all the departments and functions to ensure experience is embedded in care delivery. Ensure consistent experience standards across physicians, therapists, coaches, nurses, and front-line teams. Lead interdisciplinary experience governance forums.</li><li>Customer /Patient Engagement &amp; Communication Lead individual and patient liaison services and manage escalations and complex cases. Ensure clear, compassionate communication with individuals, patients and families. Coordinate multilingual services and accessibility support where required. Develop customer /patient engagement, retention, and loyalty programs. Lead communication, education, and experience personalization strategies. Oversee customer /patient communities, athlete support programs, and long-term care relationships.</li><li>Quality, Compliance &amp; Governance Ensure administrative processes comply with healthcare regulations, accreditation standards (CBAHI, JCI), and data privacy requirements. Implement quality assurance audits for patient experience and administrative services. Collaborate with GRC and Clinical Quality teams on patient rights and safety standards.</li><li>Digital Customer /Patient Experience Oversee digital touchpoints including appointment systems, customer portals, mobile apps, and CRM platforms. Drive automation and paperless workflows to improve access, efficiency, and satisfaction.</li><li>Performance Management &amp; Reporting Define KPIs for customer /patient experience and administration (waiting time, complaints, first-call resolution, no-show rate). Develop dashboards and reports for the senior sport medicine director and executive leadership. Use data to drive continuous improvement initiatives.</li><li>Team Leadership &amp; Development Lead and develop teams across reception, call center, patient relations, and administrative services. Ensure training in service excellence, communication, privacy, and healthcare regulations. Build a culture of empathy, professionalism, and accountability.</li><li>Cross-Functional Coordination Work closely with Medical, Nursing, Finance (RCM), IT, and Marketing teams to ensure a seamless patient journey. Support service line expansion, new clinic openings, and operational readiness from a patient experience perspective. Build a patient-centric culture across the organization. Design and oversee service excellence training for all staff (clinical and non-clinical).</li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Healthcare Administration, Business Administration, Hospitality Management, or related field. Master's degree preferred (MHA, MBA, Service Design, Healthcare Quality).</li><li>8+ years of experience in healthcare operations, patient experience, or service excellence roles.</li><li>Strong knowledge of healthcare regulations, accreditation standards, and patient rights.</li><li>Proven leadership in customer experience, administration, and service operations.</li></ul><p>Core Competencies</p><ul><li>Patient-Centered Service Design</li><li>Healthcare Administration &amp; Operations</li><li>Customer Experience (CX) Leadership</li><li>Process Optimization &amp; Digital Enablement</li><li>Communication &amp; Conflict Resolution</li><li>Performance Management &amp; Analytics</li><li>Team Leadership &amp; Culture Building</li><li>Regulatory &amp; Accreditation Compliance</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Leverage your expertise and join the dynamic team of a leading Saudi contractor focused on high-quality large-scale residential projects in Saudi Arabia. As the Civil Project Director , you will be responsible for providing strategic leadership and executive oversight of large-scale residential construction projects across their full lifecycle. You will ensure projects are delivered safely, on time, within budget, and in accordance with the highest quality standards while aligning project execution with the organization's business objectives. The role requires leading multidisciplinary teams, managing key stakeholder relationships, and driving operational excellence across multiple projects. Key Accountabilities The position involves: Lead the overall planning, execution, and successful delivery of large-scale residential construction projects across multiple sites. Develop project execution strategies, governance frameworks, and delivery plans aligned with organizational objectives. Provide executive oversight of project schedules, budgets, resource allocation, quality, and risk management. Direct project managers, construction managers, consultants, contractors, and multidisciplinary project teams to ensure successful project execution. Ensure all construction activities comply with approved designs, contractual requirements, Saudi regulations, quality standards, and HSE policies. Monitor project performance against key milestones, budgets, and strategic objectives, implementing corrective actions where required. Oversee contract administration, commercial matters, change management, claims, and dispute resolution. Build and maintain strong relationships with clients, consultants, contractors, government authorities, and executive stakeholders. Lead project governance meetings, executive progress reviews, and strategic decision-making sessions. Drive value engineering, cost optimization, and continuous improvement initiatives throughout the project lifecycle. Ensure effective coordination between Civil, Architectural, MEP, Planning, Procurement, Commercial, and QA/QC teams. Review and approve project execution plans, recovery plans, procurement strategies, and major technical decisions. Identify and mitigate project risks while ensuring proactive issue resolution and business continuity. Oversee project reporting, executive dashboards, financial performance, and portfolio status updates for senior management. Lead project close-out activities, including final inspections, client handover, contractual closeout, and lessons learned. Mentor and develop project leadership teams while promoting a culture of accountability, collaboration, and operational excellence.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree in Civil Engineering or a related discipline.</li><li>Master's degree in Engineering, Construction Management, or Business Administration (MBA) is preferred.</li><li>Minimum 20 years of experience in civil construction and project delivery within large-scale residential developments.</li><li>Minimum 7 years of experience in a senior leadership role such as Project Director, Senior Project Manager, or Construction Director.</li><li>Mandatory experience delivering residential construction projects in Saudi Arabia.</li><li>Proven experience managing high-value residential developments, including residential compounds, villa communities, apartment towers, and mixed-use developments with a significant residential component.</li><li>Strong background working with leading real estate developers, main contractors, or project management consultants (PMC) in Saudi Arabia.</li><li>Extensive knowledge of project governance, construction methodologies, contract management, budgeting, cost control, scheduling, risk management, and project controls.</li><li>Strong understanding of Saudi Building Code, local authority regulations, and construction industry best practices.</li><li>Proficiency in Primavera P6, Microsoft Project, AutoCAD, and Microsoft Office applications.</li><li>Strong commercial acumen with experience managing project financial performance, contractual matters, and claims.</li><li>PMP certification is highly preferred; additional certifications such as PMI-RMP, CCM, or MRICS are considered an advantage.</li><li>Exceptional leadership, strategic planning, negotiation, and stakeholder management skills.</li><li>Excellent communication, executive presentation, and decision-making abilities.</li><li>Demonstrated ability to lead multiple large-scale residential projects and deliver successful outcomes within schedule, budget, and quality objectives.</li><li>Ability to manage complex project portfolios and lead high-performing multidisciplinary teams in a fast-paced environment.</li></ul><p></p></section>

IMEA (India, Middle East, Africa) Saudi Arabia LE_0175-Grohe Saudi Arabia Ltd. Co Employee Assignment Not remote Full Time 1 October 2026<br><br>Ensure the fastest development of profitable sales growth within the market in all channels in line with GROHE’s Mission. The primary purpose of the role is to achieve annual sales targets, drive the increase in market share within this sector and enhance the geographical presence of Grohe within the Country.<br><br>Primary Responsibilities<br><br>Collectively accountable for the overall delivery of the Country results and leadership of the organization. You will be one of the main actors in strategic planning for this channel development. Carry out hisresponsibilities in delivering the Sales Mission in line with corporate objectives and KPIs. Carry out his/her responsibilities in delivering his/ her Project Channel Sales Mission Assigned for the country’s Market in line with Corporate Objectives and KPIs . Projectmanagement write and maintain project specifications within Grohe project system Align regularly with the Line Manager on mid and long-term strategies for the country, and ensure local implementation is in full compliance with corporate guideline Provide high-quality information and analysis in support of strategic priorities and initiatives Identify key channels and targetsin region for project business Forecast accurate projectssales by month, quarter, and year Maintain professional relationship with designers and architectures in the country Develop and maintain data base / records of all key project contacts in region as required and prepare report for senior management. <br><br>Qualifications And Education<br><br>Bachelor’s degree in architecture, MBA (is a plus) Fluent written and spoken English & Arabic, good command of other languages to be considered a plus. 5-7 years of experience in a comparable position Demonstrate success at working in a fast-paced, rapidly growing, highly competitive, and deadline-oriented environment whilst maintaining Grohe’s quality and reputation for excellence

IMEA (India, Middle East, Africa) Saudi Arabia LE_0175-Grohe Saudi Arabia Ltd. Co Employee Assignment Not remote Full Time 1 October 2026<br><br>Ensure the fastest development of profitable sales growth within the market in all channels in line with GROHE’s Mission. The primary purpose of the role is to achieve annual sales targets, drive the increase in market share within this sector and enhance the geographical presence of Grohe within the Country.<br><br>Primary Responsibilities<br><br>Collectively accountable for the overall delivery of the Country results and leadership of the organization. You will be one of the main actors in strategic planning for this channel development. Carry out hisresponsibilities in delivering the Sales Mission in line with corporate objectives and KPIs. Carry out his/her responsibilities in delivering his/ her Project Channel Sales Mission Assigned for the country’s Market in line with Corporate Objectives and KPIs . Projectmanagement write and maintain project specifications within Grohe project system Align regularly with the Line Manager on mid and long-term strategies for the country, and ensure local implementation is in full compliance with corporate guideline Provide high-quality information and analysis in support of strategic priorities and initiatives Identify key channels and targetsin region for project business Forecast accurate projectssales by month, quarter, and year Maintain professional relationship with designers and architectures in the country Develop and maintain data base / records of all key project contacts in region as required and prepare report for senior management. <br><br>Qualifications And Education<br><br>Bachelor’s degree in architecture, MBA (is a plus) Fluent written and spoken English & Arabic, good command of other languages to be considered a plus. 5-7 years of experience in a comparable position Demonstrate success at working in a fast-paced, rapidly growing, highly competitive, and deadline-oriented environment whilst maintaining Grohe’s quality and reputation for excellence

IMEA (India, Middle East, Africa) Saudi Arabia LE_0175-Grohe Saudi Arabia Ltd. Co Employee Assignment Not remote Full Time 1 October 2026<br><br>Ensure the fastest development of profitable sales growth within the market in all channels in line with GROHE’s Mission. The primary purpose of the role is to achieve annual sales targets, drive the increase in market share within this sector and enhance the geographical presence of Grohe within the Country.<br><br>Primary Responsibilities<br><br>Collectively accountable for the overall delivery of the Country results and leadership of the organization. You will be one of the main actors in strategic planning for this channel development. Carry out hisresponsibilities in delivering the Sales Mission in line with corporate objectives and KPIs. Carry out his/her responsibilities in delivering his/ her Project Channel Sales Mission Assigned for the country’s Market in line with Corporate Objectives and KPIs . Projectmanagement write and maintain project specifications within Grohe project system Align regularly with the Line Manager on mid and long-term strategies for the country, and ensure local implementation is in full compliance with corporate guideline Provide high-quality information and analysis in support of strategic priorities and initiatives Identify key channels and targetsin region for project business Forecast accurate projectssales by month, quarter, and year Maintain professional relationship with designers and architectures in the country Develop and maintain data base / records of all key project contacts in region as required and prepare report for senior management. <br><br>Qualifications And Education<br><br>Bachelor’s degree in architecture, MBA (is a plus) Fluent written and spoken English & Arabic, good command of other languages to be considered a plus. 5-7 years of experience in a comparable position Demonstrate success at working in a fast-paced, rapidly growing, highly competitive, and deadline-oriented environment whilst maintaining Grohe’s quality and reputation for excellence

IMEA (India, Middle East, Africa) Saudi Arabia LE_0175-Grohe Saudi Arabia Ltd. Co Employee Assignment Not remote Full Time 1 October 2026<br><br>Ensure the fastest development of profitable sales growth within the market in all channels in line with GROHE’s Mission. The primary purpose of the role is to achieve annual sales targets, drive the increase in market share within this sector and enhance the geographical presence of Grohe within the Country.<br><br>Primary Responsibilities<br><br>Collectively accountable for the overall delivery of the Country results and leadership of the organization. You will be one of the main actors in strategic planning for this channel development. Carry out hisresponsibilities in delivering the Sales Mission in line with corporate objectives and KPIs. Carry out his/her responsibilities in delivering his/ her Project Channel Sales Mission Assigned for the country’s Market in line with Corporate Objectives and KPIs . Projectmanagement write and maintain project specifications within Grohe project system Align regularly with the Line Manager on mid and long-term strategies for the country, and ensure local implementation is in full compliance with corporate guideline Provide high-quality information and analysis in support of strategic priorities and initiatives Identify key channels and targetsin region for project business Forecast accurate projectssales by month, quarter, and year Maintain professional relationship with designers and architectures in the country Develop and maintain data base / records of all key project contacts in region as required and prepare report for senior management. <br><br>Qualifications And Education<br><br>Bachelor’s degree in architecture, MBA (is a plus) Fluent written and spoken English & Arabic, good command of other languages to be considered a plus. 5-7 years of experience in a comparable position Demonstrate success at working in a fast-paced, rapidly growing, highly competitive, and deadline-oriented environment whilst maintaining Grohe’s quality and reputation for excellence

IMEA (India, Middle East, Africa) Saudi Arabia LE_0175-Grohe Saudi Arabia Ltd. Co Employee Assignment Not remote Full Time 1 October 2026<br><br>Ensure the fastest development of profitable sales growth within the market in all channels in line with GROHE’s Mission. The primary purpose of the role is to achieve annual sales targets, drive the increase in market share within this sector and enhance the geographical presence of Grohe within the Country.<br><br>Primary Responsibilities<br><br>Collectively accountable for the overall delivery of the Country results and leadership of the organization. You will be one of the main actors in strategic planning for this channel development. Carry out hisresponsibilities in delivering the Sales Mission in line with corporate objectives and KPIs. Carry out his/her responsibilities in delivering his/ her Project Channel Sales Mission Assigned for the country’s Market in line with Corporate Objectives and KPIs . Projectmanagement write and maintain project specifications within Grohe project system Align regularly with the Line Manager on mid and long-term strategies for the country, and ensure local implementation is in full compliance with corporate guideline Provide high-quality information and analysis in support of strategic priorities and initiatives Identify key channels and targetsin region for project business Forecast accurate projectssales by month, quarter, and year Maintain professional relationship with designers and architectures in the country Develop and maintain data base / records of all key project contacts in region as required and prepare report for senior management. <br><br>Qualifications And Education<br><br>Bachelor’s degree in architecture, MBA (is a plus) Fluent written and spoken English & Arabic, good command of other languages to be considered a plus. 5-7 years of experience in a comparable position Demonstrate success at working in a fast-paced, rapidly growing, highly competitive, and deadline-oriented environment whilst maintaining Grohe’s quality and reputation for excellence