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The Senior Specialist - Operational Readiness supports the planning, coordination, and execution of operational readiness activities to ensure new assets, facilities, systems, or services are prepared for successful operations. The role assists in tracking readiness plans, coordinating with stakeholders, monitoring progress, and maintaining documentation to support a smooth transition from project delivery to operations.<br><br>Key Responsibilities<br><br> Support the development and maintenance of Operational Readiness plans, schedules, and trackers. Coordinate with internal stakeholders to monitor readiness activities and collect status updates. Track readiness milestones, actions, risks, issues, and dependencies, escalating concerns where required. Assist in the preparation of readiness reports, dashboards, and presentations for management. Support the development and review of operational procedures, SOPs, and work instructions. Coordinate readiness workshops, meetings, and site inspections, documenting actions and follow-ups. Support testing activities, including operational trials, simulations, and readiness assessments. Maintain accurate documentation, including readiness evidence and project records. Assist in ensuring operational documentation is complete before handover. Work closely with project teams and operational departments to support a seamless transition to business-as-usual operations. Identify opportunities to improve readiness processes and reporting<br><br>Requirements<br><br>Bachelor's degree in Business Administration, Engineering, Operations Management, Project Management, or a related field. 0-2 years of relevant experience in Operational Readiness, Project Management, Operations, Consulting, or a related field. Basic understanding of project lifecycle and operational handover processes. Strong analytical and problem-solving skills

The Specialist - Operational Readiness supports the planning, coordination, and execution of operational readiness activities to ensure new assets, facilities, systems, or services are prepared for successful operations. The role assists in tracking readiness plans, coordinating with stakeholders, monitoring progress, and maintaining documentation to support a smooth transition from project delivery to operations.<br><br>Key Responsibilities<br><br> Support the development and maintenance of Operational Readiness plans, schedules, and trackers. Coordinate with internal stakeholders to monitor readiness activities and collect status updates. Track readiness milestones, actions, risks, issues, and dependencies, escalating concerns where required. Assist in the preparation of readiness reports, dashboards, and presentations for management. Support the development and review of operational procedures, SOPs, and work instructions. Coordinate readiness workshops, meetings, and site inspections, documenting actions and follow-ups. Support testing activities, including operational trials, simulations, and readiness assessments. Maintain accurate documentation, including readiness evidence and project records. Assist in ensuring operational documentation is complete before handover. Work closely with project teams and operational departments to support a seamless transition to business-as-usual operations. Identify opportunities to improve readiness processes and reporting<br><br>Requirements<br><br>Bachelor's degree in Business Administration, Engineering, Operations Management, Project Management, or a related field. 2-3 years of relevant experience in Operational Readiness, Project Management, Operations, Consulting, or a related field. Basic understanding of project lifecycle and operational handover processes. Strong analytical and problem-solving skills

About Front Line:Front Line is a fast-growing marketing and events company based in Riyadh, Saudi Arabia, with a presence in Cairo, Egypt. Since 2017, we have delivered creative marketing, events, exhibitions, and brand experience solutions for local and multinational brands.<br>About the Job:We are looking for a New Sales Specialist – Events to join our Riyadh team. The ideal candidate will have 5+ years of sales experience in events and exhibitions, with a strong network of corporate clients and a proven track record in generating and closing new business.<br>Key Responsibilities:Generate new business opportunities in the events and exhibitions sector. Develop and maintain strong client relationships. Sell event management, exhibition booths, activations, and related services. Manage the sales cycle from lead generation to contract closing. Prepare proposals, negotiate commercial terms, and close deals. Achieve sales targets and maintain an active sales pipeline. Monitor upcoming exhibitions and event opportunities in Saudi Arabia.<br>Requirements:5+ years of sales experience in events, exhibitions, experiential marketing, or related fields. Proven track record in B2B sales and business development. Strong network among corporate clients and event/exhibition stakeholders in Saudi Arabia. Excellent negotiation, communication, and closing skills. Strong understanding of the Riyadh events and exhibitions market. Fluent Arabic and English. Based in Riyadh.<br>If you have a strong network, proven sales results, and a passion for winning new business in the events industry, we’d love to hear from you!

Job Summary We are seeking a driven and proactive Business Development & Employer Engagement Specialist to build and expand strategic partnerships with employers and corporate clients. In this role, you will be responsible for driving B2B outreach, onboarding new employers, and actively managing partnership activation to ensure high engagement, platform utilization, and long-term value creation. Key Responsibilities Employer Outreach & Acquisition: Identify, engage, and pitch services to corporate clients and employers to establish strong strategic partnerships. Onboarding & Qualification: Lead the end-to-end qualification and onboarding process for new employers, ensuring a seamless entry into our platform or program ecosystem. Partnership Activation & Follow-up: Monitor and drive ongoing employer activation, ensuring clients actively post opportunities, engage with provided services, and achieve targeted utilization rates. Key Account Management: Serve as the primary point of contact for employers, providing continuous support, resolving operational friction, and ensuring high partner satisfaction. Performance Tracking & Reporting: Track key performance indicators (KPIs) related to employer acquisition, activation rates, and engagement metrics, presenting regular progress reports to management. Requirements & Qualifications Education: Bachelor’s Degree in Business Administration, or a related field. Experience: 4+ years of proven experience in Business Development, B2B Account Management, Employer Engagement, or Partnership Activation. Core Competencies:Demonstrated track record in B2B client acquisition, relationship management, and account activation. Strong negotiation, interpersonal, and presentation skills. Analytical ability to track account activation performance and report on KPIs.

Company Description Kellogg Tolaram Noodles Egypt LLC introduces Kellogg's Instant Noodles as a convenient, easy-to-prepare meal option for the whole family. The product can be enjoyed on its own or used as a versatile ingredient in main dishes, offering flexibility for different mealtime needs. Kellogg's Instant Noodles are designed to provide an energizing meal experience while delivering a distinctive and satisfying taste. The company focuses on combining quality ingredients, convenience, and flavor to meet the expectations of modern consumers.<br>Role Description The Marketing Specialist will be responsible for planning and executing marketing campaigns that promote Kellogg's Instant Noodles in the Saudi Arabian market.<br>The role involves executing campaigns, preparing marketing reports, managing promotional activities, and collaborating with internal and external stakeholders to ensure brand consistency. This is a full-time, on-site role based in Jeddah or Riyadh, requiring close coordination with cross-functional teams to drive brand awareness and growth.<br>Qualifications Strong Communication and Customer Service skills to engage stakeholders and support consumer-focused initiatives. Experience in Sales and Marketing Strategy to plan and execute effective campaigns that drive brand and revenue growth. Ability to work on-site in Jeddah or Riyadh, manage multiple projects, and meet deadlines in a fast-paced environment. Bachelor’s degree in Marketing, Business Administration, or a related field, or equivalent practical experience. Being Saudi National is Must

About the Role We are seeking a highly skilled Senior Cybersecurity Specialist – GRC to strengthen our cybersecurity governance, risk, and compliance capabilities across IT, IS, and OT environments. This role will play a key part in developing frameworks, managing risks, ensuring regulatory compliance, and enhancing organizational cybersecurity maturity.<br>Key Responsibilities Support the development and enhancement of cybersecurity strategies, policies, and standards Conduct cybersecurity risk assessments and audits, ensuring timely closure of findings Manage and assess third-party cybersecurity risks Maintain and update the cybersecurity risk register Lead cybersecurity awareness programs, including phishing simulations Monitor and analyze threat intelligence to strengthen security posture Support data security and privacy controls in line with regulatory frameworks Participate in incident response activities and reporting Mentor junior team members and prepare performance/KPI dashboards<br>Requirements Education:Bachelor’s degree in Cybersecurity, Information Security, Computer Science, or related field Experience:Minimum 5+ years in Cybersecurity GRC / IT GRC / Information Security Proven experience in policy development, risk assessment, and compliance audits<br>Preferred Certifications GRC / Governance: CISA, CRISC, CISMCybersecurity: CISSP, Security+, SSCPTechnical: CEH, GIACFrameworks: ISO 27001 Lead Implementer/Auditor, NIST, ITIL<br>Key Skills Strong knowledge of KSA regulations (NCA, HCIS) Proficiency in risk identification and control frameworks Awareness of latest IT & OT cybersecurity trends Strong analytical, communication, and stakeholder management skills<br><br>Note: Successful candidate will be hired through a registered contractor (Contingent Vacancy)

About the Role The Legal Specialist is responsible to provide legal support to the organization by reviewing and drafting contracts, ensuring compliance with applicable laws and regulations, and advising management on legal matters in order to minimize legal risks and protect the company’s interests.<br>Responsibilities<br>Provide legal advice to management and internal departments on legal matters related to company operations. Interpret laws, regulations, and policies affecting the organization. Support management in resolving legal issues and disputes. Draft, review, and negotiate contracts, agreements, and legal documents. Ensure that contracts comply with legal requirements and company policies. Maintain proper documentation and records of all legal agreements. Monitor compliance with local laws, regulations, and company policies. Support the implementation of corporate governance and compliance programs. Assist in internal audits related to legal and regulatory compliance. Assist in developing policies and procedures to ensure legal compliance. Coordinate with external legal counsel on legal cases and disputes. Prepare documentation and reports related to litigation matters. Monitor progress of legal cases and update management.<br>Qualifications<br>Bachelor’s degree in law.3-5 Years of experience with Legal license.<br>Required Skills<br>Strong knowledge of corporate, commercial, labor, and contract law. Excellent legal drafting and contract negotiation skills. Strong analytical and problem-solving abilities. Excellent written and verbal communication skills. High level of integrity and confidentiality. Attention to detail and strong organizational skills. Ability to manage multiple priorities and meet deadlines. Proficiency in Microsoft Office and legal document management systems.

Job Summary: <br>A Sales Specialist is responsible for identifying sales opportunities, building and maintaining customer relationships, promoting products or services, and achieving sales targets. The role involves understanding customer needs, preparing proposals, negotiating contracts, and ensuring customer satisfaction throughout the sales cycle. <br>Key Responsibilities: • Identify and develop new business opportunities to increase sales revenue. • Build and maintain strong relationships with existing and potential customers. • Promote and present products and services to clients. • Conduct customer meetings, presentations, and product demonstrations. • Prepare quotations, proposals, and sales contracts. • Negotiate pricing and commercial terms with customers. • Follow up on leads and convert opportunities into sales. • Achieve individual and team sales targets. • Maintain accurate sales records and update CRM systems. • Coordinate with internal departments to ensure timely delivery of products and services. • Monitor market trends, competitor activities, and customer requirements. • Prepare regular sales reports and forecasts.<br>Qualifications: <br>• Bachelor’s degree in business administration, Marketing, Sales, or a related field. • 2–5 years of experience in sales, business development, or customer relationship management. • Proven track record of meeting or exceeding sales targets. • Proficiency in Microsoft Office and CRM software. Required Skills • Strong sales and negotiation skills. • Excellent communication and presentation abilities. • Customer-focused mindset. • Business development and relationship management. • Problem-solving and analytical thinking. • Time management and organizational skills. • Ability to work independently and as part of a team.

Job Summary The Leasing Specialist is responsible for managing leasing activities and supporting the overall operation of residential, commercial, or industrial properties. This role focuses on attracting potential tenants, maintaining high occupancy levels, and ensuring tenant satisfaction while maximizing property revenue. Key Responsibilities Manage day-to-day leasing operations and tenant relations. Market available properties through various channels to attract prospective tenants. Conduct property tours and respond to leasing inquiries. Screen and evaluate applicants, including background and credit checks. Prepare and negotiate lease agreements in accordance with company policies. Ensure timely rent collection and follow up on any outstanding payments. Address tenant complaints and resolve issues promptly and professionally. Coordinate with maintenance teams to ensure properties are in excellent condition. Maintain accurate leasing records, contracts, and documentation. Monitor market trends and recommend strategies to improve occupancy rates. Ensure compliance with local real estate laws and regulations. Qualifications & Skills Bachelor’s degree in Real Estate, Business Administration, or a related field. Proven experience in leasing, property management, or real estate. Strong communication and interpersonal skills. Excellent sales and negotiation abilities. Knowledge of leasing regulations and property laws. Good organizational and multitasking skills. Proficiency in MS Office and property management systems. Preferred Skills Professional certification in real estate or leasing (optional). Strong customer service orientation. Problem-solving and decision-making skills. Ability to work under pressure and meet leasing targets.

Overview A Procurement Specialist is responsible for managing and executing procurement activities to ensure the timely acquisition of goods and services at the required quality and the most cost-effective prices. The role involves sourcing and evaluating suppliers, negotiating pricing and contract terms, managing purchase orders, and monitoring the procurement process while ensuring compliance with company policies and procedures to achieve operational efficiency and cost savings. Key Responsibilities Plan and execute procurement activities in line with organizational requirements. Identify, evaluate, and select qualified suppliers. Prepare, manage, and evaluate Requests for Quotation (RFQs). Negotiate with suppliers to secure the best pricing, quality, and delivery terms. Issue purchase orders and monitor them through to the successful delivery of goods and services. Coordinate with internal departments and warehouse teams to ensure timely availability of required materials. Monitor inventory levels and support effective inventory management. Review contracts and agreements to ensure compliance with agreed terms and conditions. Verify supplier invoices against purchase orders and goods receipt records before processing payments. Evaluate supplier performance and maintain strong, long-term supplier relationships. Prepare procurement reports and analyze purchasing data to support decision-making. Identify opportunities to reduce costs and improve procurement efficiency while maintaining quality standards. Ensure compliance with company policies, procurement procedures, and applicable regulations. Utilize ERP systems and Microsoft Office applications, particularly Excel, to manage procurement data and generate reports.

Job Summary The Contact Center Quality Sr. Specialist is responsible for ensuring and improving the quality of customer interactions across contact center operations. The role oversees quality monitoring, performance analysis, coaching, compliance, and continuous improvement initiatives, while supporting the effective performance and development of the Quality team.<br>Key Responsibilities Monitor and evaluate customer interactions against established quality standards and scorecards. Ensure compliance with company policies, procedures, quality standards, and client requirements. Identify performance gaps and recurring quality issues through monitoring and data analysis. Provide feedback, coaching, and recommendations to improve agent performance. Prepare and analyze quality reports, KPIs, and performance trends. Conduct calibration sessions to ensure consistency and accuracy in quality evaluations. Collaborate with Operations and Training teams to address quality and performance gaps. Conduct root cause analysis and support corrective and continuous improvement initiatives. Monitor quality performance and recommend actions to achieve quality targets. Support the development and improvement of quality standards, processes, and evaluation criteria. Guide and support Quality Specialists, ensuring effective execution of quality activities. Support workload distribution, team performance monitoring, and quality-related initiatives when required.<br>Qualifications Bachelor’s degree in business administration, Quality Management, Customer Experience, or a related field.3–6 years of relevant experience in Contact Center Quality, Quality Assurance, or a related field. Experience in call monitoring, quality evaluation, coaching, performance analysis, and quality reporting. Experience in leading or guiding Quality teams is preferred. Strong knowledge of Contact Center operations, quality standards, and KPIs. Experience with Contact Center platforms, CRM systems, or quality management tools is preferred. Good proficiency in Microsoft Excel and reporting. Fluency in Arabic and English.<br>Skills Contact Center Quality Assurance Quality Monitoring & Evaluation Quality Scorecards Contact Center KPIsQuality Reporting & Analysis Root Cause Analysis Coaching & Feedback Calibration Continuous Improvement Performance Management Team Leadership Microsoft Excel Analytical Thinking Problem Solving Communication & Interpersonal Skills

???? Job Title: Customer Retention Specialist - Banking - Contract<br>???? Location: Riyadh, KSA<br>???? Employment type: Contract, 6-12 months<br>???? Environment: Banking Environment<br>About the Role<br>We are searching on behalf of our client for this role. This position is not with OVI.<br>The Customer Retention Specialist will be responsible for developing, implementing, and continuously optimizing the customer retention strategy to reduce customer attrition, improve customer loyalty, and maximize Customer Lifetime Value (CLV). This role involves owning key customer attrition and retention KPIs, developing retention rules and strategies, and establishing targeted retention journeys based on customer behavior, segmentation, value, and propensity to churn.<br>Key Responsibilities<br>• Own the overall customer retention strategy across relevant customer segments and products.<br>• Monitor key customer attrition, retention, reactivation, and win-back KPIs.<br>• Establish retention objectives, targets, measurement frameworks, and performance thresholds.<br>• Develop and maintain governance mechanisms for retention strategies, rules, offers, and customer interventions.<br>• Coordinate with relevant stakeholders to obtain approval for retention rules, strategies, offers, and campaigns.<br>• Design and refine customer retention rules based on customer behavior, value, lifecycle stage, and engagement.<br>• Develop and maintain retention playbooks, procedures, training materials, and customer interaction scripts.<br>• Own the development and approval of reactivation and win-back strategies for dormant, inactive, or recently churned customers.<br>• Define the end-to-end customer retention journey, including early-warning triggers and intervention points.<br>• Partner with the Center of Intelligence (COI) to improve early-warning Advanced Analytics and AI/ML models.<br>Your Profile<br>• Bachelor's degree in Business Administration, Marketing, Finance, Economics, Statistics, Data Analytics, or a related discipline.<br>• Master's degree/MBA in Marketing, Finance, Business Administration, Strategy, or Customer Experience is preferred.<br>• Professional certifications in CRM, Customer Experience, Marketing, Customer Analytics, or Financial Services are advantageous.<br>• Strong expertise in customer retention strategies, churn management, reactivation, and win-back programs.<br>• Strong analytical and problem-solving capabilities.<br>• Experience with Power BI, Excel, SQL, or equivalent analytical and visualization tools is preferred.<br>• Strong interpersonal, influencing, and stakeholder-management capabilities.<br>• Fluency in English is required; Arabic is preferred.<br>What's Offered<br>• Opportunity to work with a leading bank in the KSA region.<br>• A dynamic and collaborative work environment.<br>• Competitive contract terms.<br>• Professional growth and development opportunities.<br>Ideal Candidate<br>The ideal candidate will have 7-10 years of relevant professional experience in Customer Value Management, customer retention, CRM, customer strategy, or related areas. They should possess a strong understanding of the KSA banking and financial-services sector, with proven experience in developing and executing customer retention and churn-management strategies. A proactive, data-driven, and customer-centric approach is essential for success in this role.<br>When you apply to this role, AI may be used to help analyse and format your information so the hiring team can review it more easily.

Satel is looking for a sharp, reliable, and people-focused Resident Relations Specialist (RR) to join our Operations team. This role is not about responding to messages—it’s about owning the resident experience end-to-end. If you understand what real service means, can think clearly under pressure, and know how to earn residents’ trust (especially expats), this role is for you. The Resident Relations Specialist sits at the heart of the resident journey in SATEL: from the first inquiry, to move-in, daily living support, and all the way through move-out. Key Responsibilities Resident Experience & Communication Manage all resident communication professionally. Handle inquiries, complaints, and daily requests with accuracy, empathy, and urgency. Build long-term trust with residents through consistent follow-up and clear communication. Act as the primary point of contact for resident-related matters. Operations & Coordination Coordinate directly with maintenance, cleaning, leasing, and compounds teams to ensure fast and effective issue resolution. Schedule, track, and follow up on work orders until full closure. Conduct site visits to compounds and residential properties when required. Ensure residents’ issues are resolved within agreed timelines and quality standards. Reporting & Documentation Prepare daily and weekly reports covering requests, cases, property readiness, and resident satisfaction. Document all communications, updates, and actions accurately in internal systems. Monitor property conditions and proactively escalate risks or recurring issues. Leasing & Onboarding Support Support the leasing team during pre-move-in and post-move-out stages. Guide residents through onboarding, unit handover, and contract awareness. Ensure smooth coordination between residents and internal teams during transitions. Who We’re Looking For Someone who is:Detail-driven – notices what others miss. Fast and organized – handles volume without losing quality. Emotionally intelligent – understands people, not just messages. Accountable – owns tasks end-to-end, not just replies. Proactive – doesn’t wait for instructions, actively looks for solutions. Comfortable dealing with expat residents and diverse cultures. Requirements Strong English communication skills (spoken & written) – mandatory. Experience in residential compounds, serviced apartments, hotels, or property management is a strong plus. Ability to work under pressure and manage multiple cases simultaneously. Strong follow-up skills and a professional communication style. Familiarity with maintenance workflows and resident-facing operations is preferred. Nice to Have Experience using CRM or property management systems. Exposure to customer service for high-end or premium clients. Basic understanding of leasing, contracting, or facility management. Why SATEL? You’ll be joining a fast-growing operator managing premium residential communities in Riyadh. This is not a call-center role—it’s a core operational position with real impact, visibility, and responsibility in shaping the resident experience.

The Senior Specialist - Talent Programs plays a key role in supporting the delivery, development, and continuous improvement of the Play Path Development Program. The role coordinates key program activities, contributes to program design and materials, and helps create a positive and engaging participant experience. Working closely with the Program Lead, HR teams, business stakeholders, and participants, the Senior Specialist helps ensure effective program delivery, captures feedback, drives continuous improvement, and supports the development of future engineering talent.<br><br>Key Responsibilities<br><br>Program Delivery & Coordination:<br><br>Coordinate schedules, rotations, meetings, materials, communications, and logistics for program activities Maintain accurate trackers, files, participant records, and program documents Follow up with business teams and participants to keep actions, placements, and development milestones on track<br><br>Participant Experience & Engagement:<br><br>Support participant onboarding, touchpoints, mentoring sessions, engagement activities, and day-to-day queries Track participation, completion, feedback, and common issues across the participant journey Share insights and improvement ideas to strengthen participant experience and program effectiveness<br><br>Program Development, Evaluation & Reporting:<br><br>Support the development of program content, templates, tools, evaluation forms, and participant materials Prepare status updates, data summaries, and evaluation inputs for manager review Use feedback, data, and lessons learned to recommend practical improvements to the program<br><br>Stakeholder Coordination & Governance Support:<br><br>Coordinate with HRBPs, Capability & Learning, Talent Management, external providers, and business contacts Support agreed governance steps, approvals, criteria, documentation, and reporting requirements Escalate risks, delays, gaps, and decisions needed to the program manager<br><br>Self-Management Responsibilities:<br><br>Translate priorities into clear tasks, assign work, and track progress against agreed targets Support performance through regular check-ins, feedback, coaching, and escalation of issues when needed Build team capability and engagement through communication, recognition, on-the-job development, and onboarding support Drives day-to-day delivery and KPI achievement by translating Section goals into clear Team priorities, assigning work, and tracking progress to ensure targets are met Implements individual performance management through regular check-ins, timely feedback and coaching, documenting performance discussions, and escalating complex issues to the next managerial layer as needed Builds engagement and capability within the team by fostering two-way communication, recognizing performance, supporting development on the job, and contributing to onboarding and team resourcing needs<br><br>Requirements<br><br>5 - 7 years of experience in a relevant industry, preferably with majority in program management or career program delivery Bachelor's degree in Human Resources, Business Administration, or equivalent from a recognized and accredited university is required Strong working knowledge of engineering and development environments, including how technical teams operate, how capability is built, and what is required to develop early-career engineering talent, would be highly regarded. Experience supporting and delivering structured learning or talent development programs, including rotations, assessments, development plans, mentoring, and progress tracking.

Satel is looking for a sharp, reliable, and people-focused Resident Relations Specialist (RR) to join our Operations team. This role is not about responding to messages—it’s about owning the resident experience end-to-end. If you understand what real service means, can think clearly under pressure, and know how to earn residents’ trust (especially expats), this role is for you. The Resident Relations Specialist sits at the heart of the resident journey in SATEL: from the first inquiry, to move-in, daily living support, and all the way through move-out. Key Responsibilities Resident Experience & Communication Manage all resident communication professionally. Handle inquiries, complaints, and daily requests with accuracy, empathy, and urgency. Build long-term trust with residents through consistent follow-up and clear communication. Act as the primary point of contact for resident-related matters. Operations & Coordination Coordinate directly with maintenance, cleaning, leasing, and compounds teams to ensure fast and effective issue resolution. Schedule, track, and follow up on work orders until full closure. Conduct site visits to compounds and residential properties when required. Ensure residents’ issues are resolved within agreed timelines and quality standards. Reporting & Documentation Prepare daily and weekly reports covering requests, cases, property readiness, and resident satisfaction. Document all communications, updates, and actions accurately in internal systems. Monitor property conditions and proactively escalate risks or recurring issues. Leasing & Onboarding Support Support the leasing team during pre-move-in and post-move-out stages. Guide residents through onboarding, unit handover, and contract awareness. Ensure smooth coordination between residents and internal teams during transitions. Who We’re Looking For Someone who is:Detail-driven – notices what others miss. Fast and organized – handles volume without losing quality. Emotionally intelligent – understands people, not just messages. Accountable – owns tasks end-to-end, not just replies. Proactive – doesn’t wait for instructions, actively looks for solutions. Comfortable dealing with expat residents and diverse cultures. Requirements Strong English communication skills (spoken & written) – mandatory. Experience in residential compounds, serviced apartments, hotels, or property management is a strong plus. Ability to work under pressure and manage multiple cases simultaneously. Strong follow-up skills and a professional communication style. Familiarity with maintenance workflows and resident-facing operations is preferred. Nice to Have Experience using CRM or property management systems. Exposure to customer service for high-end or premium clients. Basic understanding of leasing, contracting, or facility management. Why SATEL? You’ll be joining a fast-growing operator managing premium residential communities in Riyadh. This is not a call-center role—it’s a core operational position with real impact, visibility, and responsibility in shaping the resident experience.

Satel is looking for a sharp, reliable, and people-focused Resident Relations Specialist (RR) to join our Operations team. This role is not about responding to messages—it’s about owning the resident experience end-to-end. If you understand what real service means, can think clearly under pressure, and know how to earn residents’ trust (especially expats), this role is for you. The Resident Relations Specialist sits at the heart of the resident journey in SATEL: from the first inquiry, to move-in, daily living support, and all the way through move-out. Key Responsibilities Resident Experience & Communication Manage all resident communication professionally. Handle inquiries, complaints, and daily requests with accuracy, empathy, and urgency. Build long-term trust with residents through consistent follow-up and clear communication. Act as the primary point of contact for resident-related matters. Operations & Coordination Coordinate directly with maintenance, cleaning, leasing, and compounds teams to ensure fast and effective issue resolution. Schedule, track, and follow up on work orders until full closure. Conduct site visits to compounds and residential properties when required. Ensure residents’ issues are resolved within agreed timelines and quality standards. Reporting & Documentation Prepare daily and weekly reports covering requests, cases, property readiness, and resident satisfaction. Document all communications, updates, and actions accurately in internal systems. Monitor property conditions and proactively escalate risks or recurring issues. Leasing & Onboarding Support Support the leasing team during pre-move-in and post-move-out stages. Guide residents through onboarding, unit handover, and contract awareness. Ensure smooth coordination between residents and internal teams during transitions. Who We’re Looking For Someone who is:Detail-driven – notices what others miss. Fast and organized – handles volume without losing quality. Emotionally intelligent – understands people, not just messages. Accountable – owns tasks end-to-end, not just replies. Proactive – doesn’t wait for instructions, actively looks for solutions. Comfortable dealing with expat residents and diverse cultures. Requirements Strong English communication skills (spoken & written) – mandatory. Experience in residential compounds, serviced apartments, hotels, or property management is a strong plus. Ability to work under pressure and manage multiple cases simultaneously. Strong follow-up skills and a professional communication style. Familiarity with maintenance workflows and resident-facing operations is preferred. Nice to Have Experience using CRM or property management systems. Exposure to customer service for high-end or premium clients. Basic understanding of leasing, contracting, or facility management. Why SATEL? You’ll be joining a fast-growing operator managing premium residential communities in Riyadh. This is not a call-center role—it’s a core operational position with real impact, visibility, and responsibility in shaping the resident experience.

Company Description Elite Digital Technologies enables digital transformation for organizations by harnessing emerging technologies such as Artificial Intelligence, Machine Learning, Blockchain, Internet of Things, and cloud computing. The company focuses on helping clients navigate the complexity of implementing new digital solutions while modernizing or replacing legacy systems. Elite Digital builds strategic alliances with leading technology vendors to deliver strong value propositions, premium support, and accelerated innovation. As a Microsoft Partner, the company leverages enterprise-proven tools and resources to bring flexible, robust, and cost-effective solutions to market quickly, creating a dynamic environment for professionals working at the intersection of technology and business. Role Description The AI Ethics / Responsible AI Specialist is a contract, on-site role based in Riyadh. This role is responsible for developing, implementing, and maintaining ethical frameworks, guidelines, and governance processes for AI and data-driven solutions. Day-to-day tasks include assessing AI systems for fairness, transparency, privacy, and accountability, conducting risk and impact assessments, and advising product and engineering teams on ethical design and implementation. The Specialist will collaborate with cross-functional stakeholders to integrate responsible AI practices into project lifecycles, support compliance with relevant regulations and industry standards, and contribute to training and awareness initiatives on AI ethics for internal teams and clients. The role also involves monitoring emerging trends in AI ethics, documenting best practices, and preparing reports and recommendations for leadership and partners. Qualifications Strong foundation in AI, Machine Learning, and data-driven systems, with the ability to understand technical architectures and model behavior. Demonstrated experience in AI ethics, Responsible AI, or technology governance, including work on fairness, transparency, privacy, and bias mitigation. Knowledge of relevant regulatory frameworks, standards, and guidelines (e.g., data protection laws, AI governance frameworks, industry best practices). Experience conducting ethical risk assessments, impact analyses, or audits of digital and AI solutions in enterprise or public-sector environments. Excellent analytical, research, and documentation skills, with the ability to translate complex ethical and technical concepts into clear guidance and policies. Strong stakeholder engagement and communication skills, including the ability to work with product, engineering, legal, compliance, and business teams. Background in fields such as computer science, data science, philosophy/ethics, law, public policy, or a related discipline; advanced degree is an advantage. Experience with or interest in Microsoft technologies and cloud platforms is beneficial, given the company’s partnership ecosystem. Ability to work on-site in Riyadh, collaborate in a multicultural environment, and manage responsibilities in a contract-based engagement. Bachelor's in Computer Science or equivalent; Responsible AI and SDAIA framework training. Responsible AI training or certification and familiarity with the SDAIA framework.

This is an exciting opportunity for fresh graduates to gain hands-on experience in B2B sales, business development, and telecommunications while supporting one of Red Bull MOBILE Saudi's key growth initiatives. You will work alongside experienced professionals, contribute to customer acquisition and operational excellence, and build a strong foundation in B2B commercial operations within a fast-paced and innovative organization.<br>Summary As a B2B Operations & Business Development Specialist – Tamheer, you will support the B2B team in delivering day-to-day sales and operational activities. You will gain practical experience across customer onboarding, sales support, partner coordination, order management, lead generation, and customer engagement while collaborating with cross-functional teams to ensure an exceptional customer experience.<br>Key Responsibilities B2B Operations Support daily B2B operational activities and administrative tasks. Assist with customer onboarding by collecting and verifying required documentation. Coordinate order processing and follow up on service activations to ensure timely delivery. Maintain accurate customer records and update internal systems. Prepare operational reports and assist with sales performance tracking. Coordinate with internal departments to ensure smooth execution of customer requests. Sales & Business Development Support the sales team in managing customer and partner relationships. Conduct tele-sales activities to generate and qualify new business opportunities. Identify and engage potential business customers through professional networking platforms such as Linked In. Assist in preparing sales proposals, presentations, and customer communications. Conduct market research to identify new business opportunities and industry trends. Support customer follow-up activities to enhance engagement and satisfaction.<br>Qualifications Bachelor's degree in Business Administration, Marketing, Sales, Management, Information Systems, or a related field. Eligible for the Tamheer Program through the Human Resources Development Fund (HRDF). Strong interest in pursuing a career in B2B sales, business development, or commercial operations. Excellent communication and interpersonal skills. Strong organizational skills with attention to detail. Proficiency in Microsoft Office (Word, Excel, Power Point, and Outlook). Familiarity with Linked In and digital business networking tools is an advantage. Ability to manage multiple tasks and work in a fast-paced environment. High level of professionalism, integrity, and customer focus. Bilingual (Arabic & English) is preferred.<br>Why Join Red Bull MOBILE Saudi? As a B2B Operations & Business Development Specialist through the Tamheer Program, you'll gain valuable real-world experience in one of Saudi Arabia's growing digital telecommunications businesses. You'll work alongside experienced professionals, contribute to business growth, develop commercial and operational skills, and build a strong foundation for a successful career in sales, business development, and customer engagement.

Job Title: Sign Production & Installation Specialist<br><br> Location: Doha, Qatar (on-site)<br><br> Experience: 4–10 Years<br><br> Preferred Experience: GCC/Gulf Experience Preferred<br><br> Language: English (Reading, Writing & Basic Communication)<br><br> Salary: Competitive (Based on Experience)<br><br> Benefits: Accommodation Allowance or Accommodation & Food Allowance (as per company policy)<br><br>About The Opportunity<br><br>Are you an experienced signage professional who enjoys bringing creative designs to life?<br><br>We are looking for a Sign Production & Installation Specialist with hands-on experience in manufacturing, fabricating, and installing a wide range of indoor and outdoor signage. This role is ideal for someone who takes pride in delivering high-quality work, enjoys working with different installation techniques, and is comfortable handling projects from production through final installation.<br><br>If you have experience with vinyl applications, 3D letters, cladding, large-format graphics, and on-site installations, we'd love to hear from you.<br><br>Key Responsibilities <br><br>Manufacture, assemble, and install various types of indoor and outdoor signage. Prepare substrates and surfaces for vinyl application and graphics installation. Apply vinyl graphics accurately according to production specifications. Mount and laminate printed graphics while maintaining quality standards. Install signage including:ACP/Aluminium Cladding3D Channel Letters Acrylic & Metal Letters Large Vinyl Graphics Banners Post & Panel Signs Wayfinding & Directional Signage Concrete Bases and Sign Frames Operate power tools and installation equipment safely and efficiently. Read production drawings and installation instructions. Conduct quality checks before and after installation. Coordinate with production and project teams to ensure timely project completion. Maintain tools, equipment, and a clean work environment. Follow workplace safety standards during fabrication and installation.<br>Required Skills<br><br>4–10 years of experience in the signage production and installation industry. Strong experience in indoor and outdoor signage installation. Hands-on knowledge of vinyl application, lamination, and graphic mounting. Experience working with ACP cladding, channel letters, sign fabrication, and structural installations. Skilled in using power tools and installation fixings. Ability to read measurements, drawings, and production specifications. Strong attention to detail and commitment to quality workmanship. Excellent organizational and time management skills. Ability to work independently and within a team. Comfortable working at heights and performing physical lifting when required. Willingness to travel for project installations when needed. Good English communication and reading skills. GCC experience will be an added advantage.<br><br>Preferred Candidate Profile<br><br>Candidates currently in Qatar or with previous GCC experience are encouraged to apply.<br><br>Why Join Us?<br><br>Competitive salary based on experience. Accommodation support provided. Opportunity to work on diverse commercial signage projects. Stable, long-term career opportunity. Professional and collaborative work environment. Exposure to high-quality signage production and installation projects.<br><br>If you're a skilled signage professional looking for your next opportunity in Qatar, we'd love to hear from you. Apply today!<br><br>Skills: cladding,graphics,vinyl,3d,sign production,application,project

Satel is looking for a sharp, reliable, and people-focused Resident Relations Specialist (RR) to join our Operations team. This role is not about responding to messages—it’s about owning the resident experience end-to-end. If you understand what real service means, can think clearly under pressure, and know how to earn residents’ trust (especially expats), this role is for you. The Resident Relations Specialist sits at the heart of the resident journey in SATEL: from the first inquiry, to move-in, daily living support, and all the way through move-out. Key Responsibilities Resident Experience & Communication Manage all resident communication professionally. Handle inquiries, complaints, and daily requests with accuracy, empathy, and urgency. Build long-term trust with residents through consistent follow-up and clear communication. Act as the primary point of contact for resident-related matters. Operations & Coordination Coordinate directly with maintenance, cleaning, leasing, and compounds teams to ensure fast and effective issue resolution. Schedule, track, and follow up on work orders until full closure. Conduct site visits to compounds and residential properties when required. Ensure residents’ issues are resolved within agreed timelines and quality standards. Reporting & Documentation Prepare daily and weekly reports covering requests, cases, property readiness, and resident satisfaction. Document all communications, updates, and actions accurately in internal systems. Monitor property conditions and proactively escalate risks or recurring issues. Leasing & Onboarding Support Support the leasing team during pre-move-in and post-move-out stages. Guide residents through onboarding, unit handover, and contract awareness. Ensure smooth coordination between residents and internal teams during transitions. Who We’re Looking For Someone who is:Detail-driven – notices what others miss. Fast and organized – handles volume without losing quality. Emotionally intelligent – understands people, not just messages. Accountable – owns tasks end-to-end, not just replies. Proactive – doesn’t wait for instructions, actively looks for solutions. Comfortable dealing with expat residents and diverse cultures. Requirements Strong English communication skills (spoken & written) – mandatory. Experience in residential compounds, serviced apartments, hotels, or property management is a strong plus. Ability to work under pressure and manage multiple cases simultaneously. Strong follow-up skills and a professional communication style. Familiarity with maintenance workflows and resident-facing operations is preferred. Nice to Have Experience using CRM or property management systems. Exposure to customer service for high-end or premium clients. Basic understanding of leasing, contracting, or facility management. Why SATEL? You’ll be joining a fast-growing operator managing premium residential communities in Riyadh. This is not a call-center role—it’s a core operational position with real impact, visibility, and responsibility in shaping the resident experience.