Flight Attendants Jobs - Bahah Saudi

<p><strong>Job Summary</strong></p><p><br></p><p>To provide all necessary and required passenger/customer services as contracted by the customer to include but not be limited to baggage processing, terminal/gate check-in, greeting arriving passengers, handling of VIPs, provide special passenger assistance and other duties as assigned</p><p><strong>Responsibilities</strong></p><p><br></p><ul><li>Prepare and clear check in counters pre and post flight with appropriate stationery and signage</li><li>Provide a welcome service to passengers at check in, and at other customer service touch points and to assist in providing a pleasant customer experience</li><li>Verification of travel documentation and check in of departing passengers as per standard operating procedures</li><li>Counter checking boarding pass, making announcements, ensuring that passengers are boarded efficiently</li><li>Assist customers during flight irregularities i.e. delays, cancellations or diverted flights, coordinating communication with affected passengers to ensure passenger experience remains positive</li><li>Maintain excellent customer service standards at all times</li><li>Be able to perform Check-In, Gate, Transfers, Lost &amp; Found duties</li><li>Charging applicable excess baggage fees</li><li>Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance</li><li>Direct passengers through Customs, Immigration, and Quarantine, as required</li><li>In charge of Gate activities such as set-up (including airline specific presentations), permanent communication with Flight coordinator close-out of flight, boarding process and accuracy of final passenger figures, initiate search for missing passenger and communicate baggage details for missing passengers</li><li>Contribute to on time performance of flight through proactive handling of Passenger Service related matters</li><li>Make public address announcements as required, i.e. delay, boarding, last call etc.</li><li>Assist Ramp team to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival</li><li>Adherence and compliance to all Standard Operating Procedures (Swissport &amp; Carrier Specific)</li><li>Operate equipment like computer keyboards, and carrier specific reservation/ ticketing software</li><li>Produce all required, work-related documentation</li><li>Uphold and protect the company’s interests and image while at the Terminal / Airside</li><li>Protect customer (airlines) supplied products e.g. Boarding passes, Tags, Signage etc. from loss or damage by strictly adhering to written down procedures</li><li>Ensure compliance with uniform standards in line with appearance, and personnel protective equipment policies where applicable</li><li>Provide relevant information to customer queries and provide solutions to issues which may impact the customer’s experience</li><li>Report all irregularities to the appropriate supervisor/manager</li><li>Carry out any additional duties as instructed by management</li></ul><p><br></p><p><strong>Qualifications and Competencies</strong></p><ul><li>Saudi Only.</li><li>High School diploma</li><li>Passionate about customer service and must have relevant work experience</li><li>Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage</li><li>Commitment to continuous improvement</li><li>Self motivated and able to work independently</li><li>Attentive to detail and numerate</li><li>Ability to follow processes and procedures and apply flexible approach when required</li><li>Must be able to type and learn airline specific computer reservation/ ticketing software</li><li>Willingness to work in inclement weather</li><li>Flexible to work on various shifts (days, evening, nights, weekends, and holidays)</li></ul><p><br></p>

<div dir="rtl"><h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Overview of the Travel Ticket Writer Position</h3> <p style="margin:0 0 12px; ************;">Nis Travel and Tourism Agency is seeking a <strong style="font-weight:700;">Travel Ticket Writer</strong> to join its team in Al-Baha. This role aims to provide comprehensive travel services to clients, including executing ticketing for flights, hotels, and organizing diverse trips. This is a full-time position and requires customer service and organizational skills.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Duties and Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Market, sell, and organize travel ticket and trip packages for various modes of transportation.</li> <li style="margin:0 0 6px;">Arrange travel and tours bookings (land, air, or sea) on behalf of clients, coordinating with travel agencies and tour operators.</li> <li style="margin:0 0 6px;">Respond to client inquiries about ticket bookings, considering tours, transportation modes, and destinations requested.</li> <li style="margin:0 0 6px;">Manage and maintain relationships with suppliers and key clients, implementing effective solutions to ensure service delivery at high standards.</li> <li style="margin:0 0 6px;">Comply with agency policies and procedures in line with applicable laws and regulations.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Practical experience ranging from <strong style="font-weight:700;">0 to 1 year</strong> in a field related to travel services or sales.</li> <li style="margin:0 0 6px;">Ability to handle various booking systems and provide client support.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Skills and Competencies</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Excellent communication and professional customer service skills.</li> <li style="margin:0 0 6px;">Ability to organize and manage time effectively.</li> <li style="margin:0 0 6px;">Basic marketing skills to promote travel offers.</li> <li style="margin:0 0 6px;">Ability to build and manage relationships with clients and suppliers.</li> <li style="margin:0 0 6px;">Adherence to internal and external policies and regulations.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Job Details</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Job Type: <strong style="font-weight:700;">Full-time</strong>.</li> <li style="margin:0 0 6px;">Location: <strong style="font-weight:700;">Al-Baha</strong>, Saudi Arabia.</li> <li style="margin:0 0 6px;">Monthly Salary: between <strong style="font-weight:700;">SAR 4,000 and 5,000</strong>.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Information</h3> <p style="margin:0 0 12px; ************;">If you meet the required qualifications and experience and are looking to join Nis Travel and Tourism Agency, we invite you to apply for this opportunity in Al-Baha.</p></div>