Flight Attendants Jobs - Makkah Saudi
40 Jobs Found
<p>Housekeeping is the heart of the hotel, and first impressions matter. As a Room Attendant at Raffles Makkah Palace , you will play a vital role in creating memorable experiences for every guest by ensuring that guest rooms are clean, comfortable, and welcoming. Your attention to detail and commitment to maintaining the highest standards of cleanliness and luxury will enhance the guest experience and inspire our guests to return.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.</li><li>Basic English skills are a must.</li><li>Strong passion for the Hospitality Field.</li><li>Excellent interpersonal and communication skills.</li><li>A team player who works collaboratively, contributes positively, and proactively supports colleagues.</li><li>Ability to work a flexible roster depending on departmental needs.</li><li>Ability to focus attention on guest needs, always remaining calm and courteous.</li></ul>
<h3 >About the Role</h3>
<p >Four Points by Sheraton is seeking a dedicated <strong >Attendant Laundry</strong> to join its team in Makkah. This full-time position is ideal for individuals with 0-1 years of experience who are committed to maintaining high standards of linen care and operational efficiency within a hospitality environment.</p> <h3 >Core Duties and Operations</h3>
<p >The Attendant Laundry will be responsible for the meticulous handling and processing of all laundry items. Key duties include:</p>
<ul >
<li >Operating and monitoring washing, dry cleaning, and drying machinery, including adding necessary chemicals and cleaning lint traps.</li>
<li >Identifying stained or damaged items and determining the appropriate action for repair, spot treatment, rewash, or discard.</li>
<li >Inspecting the cleanliness of articles removed from washers, dryers, or dry-cleaning machines and placing them in clean linen carts.</li>
<li >Setting dryers to designated times and temperatures based on the fabric types contained in each load.</li>
<li >Removing lint and debris from dryer screens, dry cleaning filters, and drain traps after each load.</li>
<li >Folding cleaned articles into designated sizes, either by hand or using a folding machine.</li>
<li >Maintaining accurate records of all laundered items.</li>
</ul> <h3 >Workplace Conduct and Standards</h3>
<p >Beyond the core laundry operations, the role requires adherence to company policies and a commitment to professional conduct. Responsibilities include:</p>
<ul >
<li >Following all company safety and security policies and procedures, reporting accidents, injuries, and unsafe work conditions to management, and completing required safety training and certifications.</li>
<li >Ensuring uniform and personal appearance are clean and professional, maintaining confidentiality of proprietary information, and protecting company assets.</li>
<li >Developing and maintaining positive working relationships with colleagues, supporting the team to reach common goals, and responding appropriately to the concerns of other employees.</li>
<li >Ensuring adherence to quality expectations and standards, and identifying, recommending, developing, and implementing new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.</li>
<li >Visually inspecting tools, equipment, or machines to identify any defects.</li>
<li >Performing other reasonable job duties as requested by Supervisors.</li>
</ul> <h3 >Required Qualifications</h3>
<p >Candidates for the Attendant Laundry position should meet the following experience requirement:</p>
<ul >
<li >0-1 years of relevant experience.</li>
</ul> <h3 >Physical Demands of the Role</h3>
<p >This role involves various physical activities and requires candidates to be capable of:</p>
<ul >
<li >Standing, sitting, or walking for an extended period of time or for an entire work shift.</li>
<li >Moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 25 pounds without assistance.</li>
<li >Moving through narrow, confined, or elevated spaces.</li>
<li >Moving over sloping, uneven, or slippery surfaces, as well as up and down stairs and/or service ramps.</li>
<li >Reaching overhead and below the knees, including bending, twisting, pulling, and stooping.</li>
</ul> <h3 >Location and Work Environment</h3>
<p >This full-time position is based at Four Points by Sheraton in Makkah, Saudi Arabia, serving guests and operations within a dynamic hospitality environment. We invite qualified candidates to apply.</p>
<h3 >About Rotana Hotels</h3>
<p >Rotana Hotels is seeking a <strong >Recreation Attendant</strong> to join its team in Mecca, Makkah, Saudi Arabia. This full-time position is suitable for individuals aiming to develop their careers within the hospitality sector.</p> <h3 >The Role of a Recreation Attendant</h3>
<p >As a Recreation Attendant, you will be responsible for ensuring that all duties within the health club area are executed efficiently and punctually. This role focuses on maintaining the cleanliness and operational standards of recreation facilities while providing support to guests.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Ensure the cleanliness of both the main and children’s swimming pools, as well as the entire health club area, reporting any maintenance issues as they arise.</li>
<li >Maintain the cleanliness of sun lounges, ensuring they are free of debris during operational hours.</li>
<li >Sweep and water down the pool deck, and correctly position all furniture during morning setup.</li>
<li >Provide assistance to guests upon their arrival at Bodylines.</li>
<li >Assist with the general cleaning of all operational areas within the facility.</li>
<li >Support potential new members by conducting facility tours and being fully conversant with all club prices and details.</li>
<li >Constantly check changing rooms to ensure they are clear of litter and used towels.</li>
<li >Report any guest complaints to superiors immediately.</li>
<li >Observe high standards of personal hygiene at all times.</li>
</ul> <h3 >Candidate Profile and Requirements</h3>
<p >The ideal candidate will have <strong >0-1 years of experience</strong>. A diploma or vocational training in the sports or leisure field is preferred, with previous work experience within a hotel being an advantage. The ability to swim is a mandatory requirement for this role.</p>
<p >Additional requirements include:</p>
<ul >
<li >Physical fitness and the ability to work long hours in an outdoor environment.</li>
<li >A customer-driven approach with strong guest service skills and the capacity to handle complaints effectively.</li>
<li >A positive, outgoing, and approachable character.</li>
<li >The ability to work well under pressure in a fast-paced environment.</li>
<li >A strong team player mentality, thriving in a multicultural team and guest setting.</li>
</ul> <h3 >Work Environment</h3>
<p >This full-time position operates within a dynamic environment, often requiring work in outdoor settings. The role involves collaboration within a multicultural team, focused on delivering high standards of service to a diverse guest base.</p> <h3 >Application Process</h3>
<p >Qualified candidates are encouraged to apply for this position.</p>
<div dir="rtl"><h3 >About the Role</h3>
<p >مجموعة جار البيت لإدارة وتشغيل الفـنادق is seeking a dedicated <strong >Housekeeping Attendant</strong> to join our team. This full-time position is based in Jiddah, Makkah, Saudi Arabia, and is integral to maintaining the high standards of cleanliness and guest satisfaction within our hotel operations.</p> <h3 >Role Summary</h3>
<p >The Housekeeping Attendant is responsible for ensuring all guest rooms and public areas meet stringent hygiene and presentation standards. This role requires meticulous attention to detail and efficient execution of cleaning tasks to provide a comfortable and welcoming environment for all hotel guests.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Clean and prepare guest rooms in accordance with established hotel standards.</li>
<li >Change bed linens and towels, and replenish room amenities as required.</li>
<li >Clean corridors, public areas, and other assigned hotel facilities.</li>
<li >Inspect rooms thoroughly and report any maintenance issues, damages, or missing items promptly.</li>
<li >Maintain housekeeping equipment, ensuring proper care of cleaning materials and supplies.</li>
<li >Adhere strictly to all hygiene, safety, and hotel operating procedures.</li>
<li >Ensure all assigned rooms are completed and ready for guests within specified timeframes.</li>
<li >Provide assistance with laundry duties and the movement of supplies when necessary.</li>
</ul> <h3 >Required Qualifications</h3>
<ul >
<li >Previous housekeeping experience, specifically within a <strong >4-star hotel environment</strong>, is essential.</li>
<li >Solid understanding of hotel room cleaning and preparation standards.</li>
<li >Demonstrated strong attention to detail and proven ability to complete tasks efficiently.</li>
<li >Capability to work effectively under pressure and follow supervisor’s instructions accurately.</li>
<li >Flexibility to work various shifts, including weekends and public holidays.</li>
<li >Professional appearance, excellent personal hygiene, and reliable attendance record.</li>
<li >Ability to collaborate effectively as a member of a team.</li>
</ul> <h3 >Work Environment and Expectations</h3>
<p >This full-time role operates within a dynamic hotel setting, requiring adaptability to varying schedules and a commitment to maintaining high service standards. The successful candidate will work collaboratively within the housekeeping team to ensure guest satisfaction.</p> <h3 >Application Information</h3>
<p >We invite qualified candidates to apply for this position. Salary details will be discussed during the interview process.</p></div>
<h3 >About the Role</h3>
<p >Alsalam Aerospace Industries is seeking an <strong >Avionics Technician</strong> for Aircraft Maintenance. This full-time position is based in Makkah, specifically in Taif or Makkah city, and involves performing scheduled, modification, and unscheduled avionics maintenance activities. The role requires 2-5 years of experience.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Perform scheduled, modification, and unscheduled avionics maintenance activities.</li>
<li >Carry out component removal and installation, inspections, testing, adjustments, and minor wiring rectification.</li>
<li >Complete maintenance records, technical documentation, and required forms accurately.</li>
<li >Ensure all maintenance activities are performed in accordance with approved procedures and quality standards.</li>
<li >Identify training and development requirements related to assigned maintenance tasks.</li>
<li >Support aircraft maintenance activities as required.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >Completion of a recognized Aircraft Engineering/Avionics Maintenance apprenticeship or equivalent.</li>
<li >NVQ/C&G Level 3 in Aircraft Maintenance or an equivalent qualification.</li>
<li >Minimum of 3 years of practical aircraft maintenance experience in an operational aviation environment, or successful completion of a recognized apprenticeship program.</li>
</ul>
<h3 >Required Skills</h3>
<ul >
<li >Good interpersonal and communication skills.</li>
<li >Ability to interpret technical publications.</li>
</ul>
<h3 >Desirable Attributes</h3>
<ul >
<li >Experience with aircraft maintenance information and technical documentation systems.</li>
<li >Knowledge of aircraft wiring, data bus, and fiber-optic repair techniques.</li>
<li >Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.</li>
<li >Previous experience with modern aircraft maintenance systems and digital technical publications.</li>
</ul>
<h3 >Work Environment</h3>
<p >This is a full-time position within Alsalam Aerospace Industries, located in the Makkah region, specifically in Taif or Makkah. The role involves working within an operational aviation environment.</p>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a restaurant host, you’re not just greeting and escorting guests in one of our dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li><strong>Deliver unforgettable first impressions:</strong> Greet guests warmly and ascertain their needs quickly and effectively</li>
<li><strong>Maintain a smooth flow:</strong> Seat guests, manage the seating chart, and monitor dining activity to ensure a seamless experience</li>
<li><strong>Deliver standout service:</strong> Respond promptly and knowledgeably to guest inquiries and special requests</li>
<li><strong>Support general operations:</strong> Perform opening/closing tasks and assist with service prep such as stocking and folding silverware</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>How we’ll help you thrive</h4>
<p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:</p>
<ul>
<li>Incredible travel perks – Enjoy deeply discounted travel with room rates at our world-class hotels through our travel program</li>
<li>Paid parental leave – Because family matters. We offer paid leave for eligible team members, including partners and adoptive parents</li>
<li>Crisis concierge – In times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care</li>
<li>Mental health resources – Your wellbeing comes first. Through our care hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our employee assistance program (EAP).</li>
</ul>
<p><em>Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program or plan.</em></p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p>
<p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a hostess, you’re not just providing food and drink service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<p>As a hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent guest and member experience. A hostess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:</p>
<ul>
<li>Manage guest queries in a friendly, timely, and efficient manner</li>
<li>Ensure knowledge of menu and all products</li>
<li>Follow correct reporting procedures if faced with issues</li>
<li>Practice Hilton grooming standards including uniform dress code, cleanliness and personal hygiene</li>
<li>Assist callers courteously and promptly, taking messages as necessary which are legible and accurate, passing them on to the appropriate person without delay</li>
<li>Have a good knowledge of the restaurant's seating arrangements</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>How we’ll help you thrive</h4>
<p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p>
<ul>
<li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program</li>
<li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents</li>
<li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care</li>
<li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li>
</ul>
<p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program or plan.</em></p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p>
<p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>
<p>To provide a quality service to customers in respect to Check-In, Boarding, Special Services, Baggage Services, Ticket Desk and Emirates Lounge as per the criteria set forth by the Company s commercial, safety and security policies, standards and procedures. Ensure all operational criteria are completed within specified time frames as per applicable procedures. Identify and meet Emirates standard and special service requirements of the customers across key airport services touchpoints (including Lounge, Check-in, Arrivals, Boarding, and Ramp Operations) by adhering to the set service standards and procedures so that the customers are handled in a friendly and efficient manner. Adhere to the internal operating boarding procedures by ensuring that laid down boarding priorities, announcements, hand baggage removal, regular staff briefing and stationary/equipment availability before the flight. Post the flight, ensure flight coupon reconciliation and head count confirmation is in order to assist the smooth process of a safe and on time departure of EK flights to achieve EK standards and customer satisfaction. Ensure Premium passengers are always provided with the highest level of customer service. Greet passengers as they enter the Lounge and introduce them to all aspects of the Lounge product, advising them of all available services and offering assistance where required to maintain customer loyalty. Liaise with service providers and supervise staff, overseeing catering, cleaning, and maintenance operations, so that service standards are met and maintained. Assist operational staff in a proactive manner from time to time based on the directions of the shift in charge/Airport Services Manager with the airport operations to ensure passenger needs are met by undertaking various operational functions across key airport services touchpoints (Check-in, Arrivals, Boarding, Lounge and Ramp Operations.). Guide and advise team members to ensure that superior customer service levels are upheld and assist the process of ensuring the safe and on-time departure of EK flights. To liaise and monitor the Emirates Chauffeur drive company on arrival and departure. Ensure eligible customers are provided with this service on arrival and any customers that require assistance are met on departure. Ensure the expeditious and accurate completion of all reports & statistical data including passenger trends, meal wastage and recording of inwards goods and confirmation of invoices. Undertake daily/weekly stock control. Control expenditure on food, beverages & other consumables in order to minimise waste and unnecessary costs while still meeting the needs of EK passengers. Identify any potential areas of development with product delivery and address this with the Airport Services Manager. Undertake various administrative functions and other duties as directed from time to time by the Lounge Supervisor, Airport Services Manager and other senior staff on duty. Work with lounge Supervisor in developing lounge menu changes. Cover during the absences of the Lounge Supervisor ensuring that optimum customer service levels are maintained. Respond to queries and complaints in an efficient and timely manner to restore passenger confidence. Oversee the arrival of bags into the baggage hall, ensuring priority bags are first on the carousel and assist customers with missing or damaged bags referring them to Emirates GHA to complete necessary paperwork and follow up on missing bags for Premium customers ensuring customers are kept fully informed. To monitor queues at check-in ensuring priority given to Premium customer card holders. To assist and deal with any excess baggage and visa issues that may arise. Assist in dealing with any problems such as, keeping customers informed of any delays, disruptions and denied boarding including the implementation of the 'Options' scheme. Assist with the preparation and completion of pre and post flight documentation and complete all relevant station statistical information and filing. Ensure all safety instructions are always compiled with and report any damage to aircraft, ULDS, immediately and assist with preparation of relevant reports. Cover the absence of check-in supervisor and prepare flight briefs regarding customer information ensuring that all staff, GHA and service providers are fully aware of this information. Ensure all operational areas are covered and that staff are aware of what is expected of them to ensure high levels of customer service in all operational areas. Support and cover the Emirates Ticket Desk functions and undertake ticketing/reservation duties to ensure seamless service to customers. Offer full range of Emirates products and services to all customers to maximize ticketing revenue. Issue tickets, EMD, EBT, make and amend reservations as and when necessary. Re-issue and re-calculate fares for customers changing itinerary and make any additional collection as required. Carry out Credit Card verification. Complete daily ticket sales returns and assist with banking duties as required.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum O level or equivalent. Must have completed relevant and recognized professional training courses in Customer Services and Handling, Ground Operations and Reservations, Fares & Ticketing. Qualification Given the specific requirements at outstations, a minimum of 3 years? airline industry experience is required. Knowledge/Skills: Knowledge of a Departure Control System and Computerized Reservation System. Knowledge of check-in procedures. Customer Service Delivery. Fluent in spoken and written English and local language. Proficiency in Microsoft Office applications. Must have the right to live & work in KSA.</p>
<h3 >About the Role</h3>
<p >GE Aerospace is seeking a <strong >Customer MRO Consultant</strong> to join its team in the Makkah region, specifically covering operations in Jeddah and Makkah. This full-time position involves working directly within a customer's MRO Support team, providing expert guidance and sharing best practices across multiple operational workstreams.</p> <h3 >Role Purpose and Contribution</h3>
<p >The primary purpose of this role is to ensure that the customer's skill base, processes, procedures, repair strategy, and growth initiatives are effectively aligned with current business demands. The consultant will also be responsible for ensuring these elements can be scaled efficiently as the organization expands, contributing to sustainable operational improvements and efficiency.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Develop and support the Saudi Technic (ST) JPC team to meet both current and future business requirements.</li>
<li >Provide oversight support for ST MRO Planning, Materials, Customer Support, and Repair processes.</li>
<li >Collaborate as part of a cross-functional GE Team focused on delivering sustainable Turnaround Time (TAT) and efficiency improvements within ST MRO operations.</li>
<li >Assist in the development and implementation of an ST Repair Strategy and growth plan, ensuring alignment with machine capability and available repair licenses.</li>
<li >Support the ST team in the development and execution of a comprehensive shop transition plan.</li>
<li >Develop and utilize data-based metrics to monitor performance and champion continuous improvement for the customer across multiple workstreams.</li>
<li >Maintain GE business metrics, providing regular updates to the MRO Program Leadership team, project core team, and senior steering committee.</li>
<li >Implement a standardized communication process and metrics package.</li>
<li >Assist in the development, reporting, and analysis of first-time yield within the repair processes.</li>
<li >Actively support and encourage the application of Lean Six Sigma and change management tools and techniques.</li>
</ul> <h3 >Candidate Profile</h3>
<p >The ideal candidate will possess <strong >over 10 years of experience</strong> in a relevant field. This role requires an individual with a strong background in MRO operations, process optimization, and team development, capable of working effectively in a collaborative and diverse environment.</p> <h3 >Working at GE Aerospace</h3>
<p >GE Aerospace is committed to the future of safe and sustainable flight. The company fosters a collaborative and diverse environment where individuals contribute their unique perspectives, innovative spirit, and drive. Employees have the opportunity to work on projects alongside skilled professionals, contributing to advancements in aerospace and defense.</p> <h3 >Application Information</h3>
<p >This is a full-time position based in the Makkah region. Candidates interested in contributing to the future of aerospace are encouraged to apply.</p>
<p><strong>Job Summary</strong></p><p><br></p><p>To provide all necessary and required passenger/customer services as contracted by the customer to include but not be limited to baggage processing, terminal/gate check-in, greeting arriving passengers, handling of VIPs, provide special passenger assistance and other duties as assigned</p><p><strong>Responsibilities</strong></p><p><br></p><ul><li>Prepare and clear check in counters pre and post flight with appropriate stationery and signage</li><li>Provide a welcome service to passengers at check in, and at other customer service touch points and to assist in providing a pleasant customer experience</li><li>Verification of travel documentation and check in of departing passengers as per standard operating procedures</li><li>Counter checking boarding pass, making announcements, ensuring that passengers are boarded efficiently</li><li>Assist customers during flight irregularities i.e. delays, cancellations or diverted flights, coordinating communication with affected passengers to ensure passenger experience remains positive</li><li>Maintain excellent customer service standards at all times</li><li>Be able to perform Check-In, Gate, Transfers, Lost & Found duties</li><li>Charging applicable excess baggage fees</li><li>Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance</li><li>Direct passengers through Customs, Immigration, and Quarantine, as required</li><li>In charge of Gate activities such as set-up (including airline specific presentations), permanent communication with Flight coordinator close-out of flight, boarding process and accuracy of final passenger figures, initiate search for missing passenger and communicate baggage details for missing passengers</li><li>Contribute to on time performance of flight through proactive handling of Passenger Service related matters</li><li>Make public address announcements as required, i.e. delay, boarding, last call etc.</li><li>Assist Ramp team to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival</li><li>Adherence and compliance to all Standard Operating Procedures (Swissport & Carrier Specific)</li><li>Operate equipment like computer keyboards, and carrier specific reservation/ ticketing software</li><li>Produce all required, work-related documentation</li><li>Uphold and protect the company’s interests and image while at the Terminal / Airside</li><li>Protect customer (airlines) supplied products e.g. Boarding passes, Tags, Signage etc. from loss or damage by strictly adhering to written down procedures</li><li>Ensure compliance with uniform standards in line with appearance, and personnel protective equipment policies where applicable</li><li>Provide relevant information to customer queries and provide solutions to issues which may impact the customer’s experience</li><li>Report all irregularities to the appropriate supervisor/manager</li><li>Carry out any additional duties as instructed by management</li></ul><p><br></p><p><strong>Qualifications and Competencies</strong></p><ul><li>Saudi Only.</li><li>High School diploma</li><li>Passionate about customer service and must have relevant work experience</li><li>Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage</li><li>Commitment to continuous improvement</li><li>Self motivated and able to work independently</li><li>Attentive to detail and numerate</li><li>Ability to follow processes and procedures and apply flexible approach when required</li><li>Must be able to type and learn airline specific computer reservation/ ticketing software</li><li>Willingness to work in inclement weather</li><li>Flexible to work on various shifts (days, evening, nights, weekends, and holidays)</li></ul><p><br></p>
<p><strong>Job Summary</strong></p><p><br></p><p>To provide all necessary and required passenger/customer services as contracted by the customer to include but not be limited to baggage processing, terminal/gate check-in, greeting arriving passengers, handling of VIPs, provide special passenger assistance and other duties as assigned</p><p><strong>Responsibilities</strong></p><p><br></p><ul><li>Prepare and clear check in counters pre and post flight with appropriate stationery and signage</li><li>Provide a welcome service to passengers at check in, and at other customer service touch points and to assist in providing a pleasant customer experience</li><li>Verification of travel documentation and check in of departing passengers as per standard operating procedures </li><li>Counter checking boarding pass, making announcements, ensuring that passengers are boarded efficiently</li><li>Assist customers during flight irregularities i.e. delays, cancellations or diverted flights, coordinating communication with affected passengers to ensure passenger experience remains positive</li><li>Maintain excellent customer service standards at all times </li><li>Be able to perform Check-In, Gate, Transfers, Lost & Found duties </li><li>Charging applicable excess baggage fees </li><li>Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance </li><li>Direct passengers through Customs, Immigration, and Quarantine, as required</li><li>In charge of Gate activities such as set-up (including airline specific presentations), permanent communication with Flight coordinator close-out of flight, boarding process and accuracy of final passenger figures, initiate search for missing passenger and communicate baggage details for missing passengers</li><li>Contribute to on time performance of flight through proactive handling of Passenger Service related matters</li><li>Make public address announcements as required, i.e. delay, boarding, last call etc.</li><li>Assist Ramp team to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival</li><li>Adherence and compliance to all Standard Operating Procedures (Swissport & Carrier Specific)</li><li>Operate equipment like computer keyboards, and carrier specific reservation/ ticketing software</li><li>Produce all required, work-related documentation</li><li>Uphold and protect the company’s interests and image while at the Terminal / Airside</li><li>Protect customer (airlines) supplied products e.g. Boarding passes, Tags, Signage etc. from loss or damage by strictly adhering to written down procedures</li><li>Ensure compliance with uniform standards in line with appearance, and personnel protective equipment policies where applicable</li><li>Provide relevant information to customer queries and provide solutions to issues which may impact the customer’s experience </li><li>Report all irregularities to the appropriate supervisor/manager</li><li>Carry out any additional duties as instructed by management</li></ul><p><br></p><p><strong>Qualifications and Competencies</strong></p><ul><li>Saudi Only.</li><li>High School diploma </li><li>Passionate about customer service and must have relevant work experience</li><li>Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage</li><li>Commitment to continuous improvement</li><li>Self motivated and able to work independently</li><li>Attentive to detail and numerate</li><li>Ability to follow processes and procedures and apply flexible approach when required</li><li>Must be able to type and learn airline specific computer reservation/ ticketing software</li><li>Willingness to work in inclement weather</li><li>Flexible to work on various shifts (days, evening, nights, weekends, and holidays)</li></ul><p><br></p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">The International Committee of the Red Cross (ICRC) is seeking an <strong style="font-weight:700;">Air Operation Officer</strong> to join its team in Jeddah, Makkah, Saudi Arabia. This contract role requires 5-10 years of relevant experience and is central to ensuring efficient air and ground logistics for the organization's humanitarian operations.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Purpose</h3>
<p style="margin:0 0 12px; ************;">The Air Operation Officer is responsible for coordinating all ground operations in Jeddah. This includes ensuring the proper transport of passengers, luggage, cargo, and diplomatic pouches. Additionally, the role oversees Welcome services for passengers in Jeddah, managing customs processes, transit arrangements, hotel bookings, and ground transportation.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Coordinate movements of passengers, baggage, cargo, and diplomatic pouches.</li>
<li style="margin:0 0 6px;">Support passenger check-in, boarding, and provide essential travel briefings.</li>
<li style="margin:0 0 6px;">Supervise aircraft ground operations, including loading, unloading, and refueling activities.</li>
<li style="margin:0 0 6px;">Assist flight crews with flight planning and provide necessary weather information.</li>
<li style="margin:0 0 6px;">Monitor aircraft movements and communicate schedules, departures, arrivals, and operational updates.</li>
<li style="margin:0 0 6px;">Ensure all weight and balance documentation is accurately received and filed.</li>
<li style="margin:0 0 6px;">Obtain flight, security, and landing clearances and permits as required.</li>
<li style="margin:0 0 6px;">Liaise effectively with airport authorities, ground handlers, fuel providers, customs, immigration, and security personnel.</li>
<li style="margin:0 0 6px;">Monitor changes in aviation regulations and airport operating procedures to ensure compliance.</li>
<li style="margin:0 0 6px;">Distribute flight schedules to relevant authorities and stakeholders.</li>
<li style="margin:0 0 6px;">Ensure strict compliance with AirOps Standard Operating Procedures (SOPs).</li>
<li style="margin:0 0 6px;">Monitor the security situation, promptly reporting any risks or operational issues to management.</li>
<li style="margin:0 0 6px;">Coordinate closely with security focal points and other relevant stakeholders.</li>
<li style="margin:0 0 6px;">Coordinate visas, travel documentation, transport, and accommodation for staff.</li>
<li style="margin:0 0 6px;">Arrange airport pickups, hotel bookings, and staff residences.</li>
<li style="margin:0 0 6px;">Liaise with ministries, consulates, and immigration authorities on behalf of staff.</li>
<li style="margin:0 0 6px;">Coordinate staff travel plans with both Welcome and AirOps teams.</li>
<li style="margin:0 0 6px;">Resolve accommodation and travel-related issues efficiently.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Experience Requirements</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">A minimum of <strong style="font-weight:700;">5 to 10 years</strong> of experience in air operations, logistics, or a related field is required for this position.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the International Committee of the Red Cross (ICRC)</h3>
<p style="margin:0 0 12px; ************;">The ICRC is a neutral, independent, and impartial humanitarian organization dedicated to protecting and assisting people affected by armed conflict and other situations of violence. Operating in over 80 countries, the ICRC's regional delegation in Kuwait covers the GCC countries, promoting international humanitarian law and addressing issues arising from regional conflicts.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Type</h3>
<p style="margin:0 0 12px; ************;">This is a contract position based in Jeddah, Makkah, Saudi Arabia.</p>
<h3>About the Role</h3><p>An opportunity has arisen for a Housekeeping Attendant to join the Housekeeping Department at Jumeirah Jabal Omar Hotel. This full-time position is based in Makkah and requires 0-1 years of experience.</p><h3>About Jumeirah</h3><p>Jumeirah, a member of DUBAI HOLDING, is a global luxury hospitality leader operating 29 properties across 11 countries in the Middle East, Europe, and Asia. The brand is recognized for its beachfront resorts, city hotels, and exclusive residences, providing distinctive experiences to guests worldwide.</p><h3>About Jumeirah Jabal Omar Makkah</h3><p>Jumeirah Jabal Omar Makkah is located minutes from Masjid Al Haram, offering comfort and Arabian hospitality. The hotel is spread across four towers and includes dining venues, retail outlets, a gym, an executive lounge, and meeting spaces. Guests can experience views of the Grand Mosque and a diverse culinary offering.</p><h3>Key Responsibilities</h3><ul><li>Remove dirty bedding items, soiled bed linen, pillow covers, napkins, and soiled bathroom linen, replacing them with fresh items.</li><li>Report any unpleasant smells, such as drainage, cigarette smoke, or musty odors, to the Team Leader.</li><li>Be responsible for hotel property within the work area, reporting any damaged or missing items.</li><li>Perform deep cleaning of bathrooms.</li><li>Clean closets and door tracks in check-out rooms, ensuring dust and debris are removed.</li><li>Dust and polish all furniture, realigning it according to the floor plan.</li></ul><h3>Required Qualifications and Skills</h3><ul><li>Strong customer service orientation.</li><li>Adaptability and appreciation of cultural diversity.</li><li>Ability to work effectively as a team player with speed, accuracy, and attention to detail.</li><li>Reliable, honest, and sincere, demonstrating a high level of energy.</li></ul><h3>Application Process</h3><p>Candidates interested in this role are encouraged to apply.</p>
<h3 >About the Role</h3>
<p >KAUST (King Abdullah University of Science and Technology) is seeking a highly skilled and experienced <strong >Sr Lab Equipment Maintenance Engineer (Liquid Chromatography Mass Spectrometry)</strong>. This full-time position is based in Thuwal, Makkah, Saudi Arabia, and focuses on providing expert service and support for high-tech laboratory research equipment.</p> <h3 >Role Purpose and Scope</h3>
<p >The Senior Lab Equipment Maintenance Engineer is responsible for performing field service repairs, maintenance, calibrations, and alignments on advanced laboratory instruments. A key objective is to maximize equipment uptime while minimizing maintenance costs. This role also involves mentoring junior maintenance personnel and conducting user maintenance and equipment operation training sessions, adhering to established standard operating procedures and guidelines.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Respond promptly to maintenance and troubleshooting requests.</li>
<li >Complete assigned work with high quality and in a timely manner.</li>
<li >Coordinate with end-users to schedule equipment maintenance and other services.</li>
<li >Build and maintain strategic relationships with research equipment manufacturers and vendors to facilitate support and training.</li>
<li >Confer with lab equipment operators, manufacturers, and agents to diagnose problems and implement solutions.</li>
<li >Identify required spare parts, optimize stock levels, and assist with the ordering process.</li>
<li >Provide clear, grammatically correct, and regular communications to end-users.</li>
<li >Maximize insourcing of maintenance activities and coordinate vendor visits when necessary, minimizing equipment downtime.</li>
<li >Participate in professional development to maintain expertise on assigned equipment.</li>
<li >Collaborate with the team through workload sharing, cross-training, and mentorship to sustain high service levels.</li>
<li >Instruct end-users on preventative equipment maintenance strategies and proper instrument use.</li>
<li >Provide occasional value-added user training sessions on assigned equipment within expertise.</li>
<li >Comply with all HSE and KAUST safety policies, practices, and procedures.</li>
<li >Identify process improvement areas to enhance efficiency and increase automation.</li>
<li >Work closely with Lab Equipment Maintenance Leads to define and complete additional objectives.</li>
<li >Ability to work extended hours as needed and travel 10% of the time for training and external services.</li>
</ul> <h3 >Qualifications</h3>
<ul >
<li ><strong >Essential:</strong> Bachelor’s degree in science or engineering.</li>
<li ><strong >Essential:</strong> Factory service training in the class of equipment covered by the unit.</li>
<li ><strong >Essential:</strong> Proficiency with Microsoft Office Suite.</li>
<li ><strong >Preferable:</strong> Proficiency with using a computerized maintenance management system (CMMS) such as SAP.</li>
<li ><strong >Preferable:</strong> Training in quality systems such as ISO 9001:2015, Six Sigma, and Lean principles.</li>
</ul> <h3 >Required Experience</h3>
<ul >
<li ><strong >Minimum 7 years’ experience</strong> as a field service engineer or in-house maintenance engineer performing service-level maintenance and repairs on Liquid Chromatography–Mass Spectrometry (LC–MS) from Bruker. This includes experience with Fourier Transform Ion Cyclotron Resonance (FT-ICR), Trapped Ion Mobility Spectrometry combined with Time-of-Flight (TIMS-TOF), Quadrupole Time-of-Flight (Q-TOF), and Matrix-Assisted Laser Desorption Ionization - Time of Flight (MALDI-TOF) models.</li>
<li >Experience with other major manufacturers is considered a plus.</li>
<li >Experience providing service to academic organizations is considered a plus.</li>
</ul> <h3 >Required Competencies</h3>
<ul >
<li >Demonstrated ability to effectively troubleshoot major electrical and mechanical components of research instruments and equipment and make timely repairs.</li>
<li >Professional customer service skills and etiquette.</li>
<li >A strong sense of urgency in executing and completing assigned work.</li>
<li >Ability to efficiently manage a varied workload under pressure with minimal supervision.</li>
<li >Demonstrated effective leadership ability.</li>
<li >Team player with a flexible and proactive attitude.</li>
<li >Excellent problem-solving and analytical skills.</li>
<li >Strong planning and organizational skills.</li>
<li >Ability to communicate clearly and concisely.</li>
<li >Ability to work effectively in a multi-cultural international environment and foster a cooperative work environment.</li>
<li >Highly proficient in Microsoft Office applications.</li>
<li >Ability to develop high-quality Standard Operating Procedures (SOPs).</li>
</ul>
<p>Leading a team of ambassadors and ensuring your department has an unwavering standard of cleanliness, quality and efficiency to deliver the Sofitel standard. A strong communicator, who is highly organised, motivating and empowering who inspires their team to produce a luxury standard of service Work with the Manager and Assistant Managers to ensure the efficient and cost effective running of the Department, achieving the standards of cleanliness and guest care outlined by Hotel policies and procedures. Daily room allocation, assigning the Room Attendant team the rooms and tasks in conformance with business demand and hotel standards and ensuring the best use of resources and efficiency Conducting daily team briefings, including hotel movement and guest feedback, ensuring all relevant information passed onto staff. Clean all back of house areas with the exception of the kitchen and stores. Ensure Ambassadors attend training programmes and meetings to constantly improve skills and knowledge. Perform daily checking of bedrooms and designed public and staff areas to maintain standards. Ensure the safe storage, issue and effective use of cleaning materials and equipment as specified by the manufacturers and procedures manual. Ordering of linen as per business needs and budget, ensuring cost effective use in operations. Daily linen and uniform reconciliation and preparation month reports Assist with regular equipment, amenities and linen stock taking. Recording maintenance issues reported by guests and Ambassadors in hotel PMS system, inspecting rooms to ensure standards are met prior to returning to hotel inventory. Ensure the correct handling of guest laundry and lost property. Liaise with Front Office and Maintenance regarding ready rooms ensuring guest requirements are met. Ensure VIP rooms have correct amenities as requested by Front Office and/or Hotel management team. Sign off employee timesheets at the end of each shift, ensuring accuracy and monitoring productivity Understand the correct usage and storage of cleaning agents in line with health and safety regulations and manufacturer s instructions.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3 5 years of experience in housekeeping, preferably within a hotel or luxury hospitality environment. At least 1 2 years of supervisory experience in a housekeeping role. Strong knowledge of housekeeping operations, cleaning procedures, and hygiene standards . Proven ability to lead, supervise, train, and motivate housekeeping team members. Excellent organizational and time-management skills , with strong attention to detail. Good knowledge of hotel standards, guest service, and quality control procedures . Ability to manage room inspections, assignments, supplies, and daily housekeeping schedules . Strong communication and interpersonal skills. Ability to handle guest requests and resolve complaints professionally and efficiently . Knowledge of health, safety, hygiene, and chemical handling procedures . Familiarity with housekeeping systems and hotel property management systems (PMS) is an advantage. Good command of English ; additional languages are an advantage.</p>
<strong>Overview<br><br></strong>Maintenance Services Representative<br><br><strong>Responsibilities<br><br></strong>JOB SUMMARY<br><br><ul><li>Perform maintenance, preventive maintenance, and alterations to Panasonic Avionics Corporation (PAC) In- flight Entertainment Systems on aircraft subjected to FAA/CAA/EASA/CASA Regulations to include: troubleshooting and testing of electronic assemblies and units, the removal and replacement of electronic assemblies, units or cabling while installed in the aircraft and the modification/alteration of installed equipment.<br><br></li></ul><strong>MAJOR RESPONSIBILITIES.Description<br><br></strong><ul><li>Aircraft/IFE Maintenance and Support</li><ul><li>Perform built-in test (BIT) and manual test of Panasonic Avionics Corporation IFE systems.</li><li>Troubleshoot electronic units, cabling or seat consoles in which failures occur down to the line replaceable modules, using knowledge of electronic theory.</li><li>Identify necessary repairs to restore functional acceptance, which may require the removal and replacement of defective line replaceable modules and/or cabling.</li><li>Operate a vehicle on airport property and around aircraft.</li><li>Operate airline communications equipment.</li><li>Communicate and interface with customer.</li></ul><li>Administrative/Documentation</li><ul><li>Document the testing and repairs using computer and bar-coding equipment.</li><li>Receive and prepare parts.</li><li>Assist in tracking the spares inventory.</li><li>Perform other reasonable related duties as assigned by immediate supervisor or upper management.<br></li></ul></ul><strong>Education/Experience Requirements<br><br></strong><ul><li>High school diploma or equivalent.</li><li>1 -3 years related industry experience preferred.</li><li>Appropriate academic/technical qualifications and experience to satisfy regulatory licensing, FAA A&P</li><li>Ability to pass extensive security and background checks.<br><br></li></ul><strong>Knowledge/Skill Requirements<br><br></strong><ul><li>Ability to read, comprehend and follow instructions, procedures, blueprints, diagrams, manuals and to comprehend and follow verbal instruction in English.</li><li>Proficient in Word, Excel, Outlook (MS products).</li><li>Knowledge of electronic and troubleshooting generally acquired through commercial aviation, military experience or technical school education combined with one or two years of related industry experience.</li><li>Ability to work in a high-stress, high-pressure environment.</li><li>Determines methods and procedures on new assignments.</li><li>Works on problems of moderate to diverse scope requiring considerable judgment and initiative.</li><li>Understands implications of work and makes recommendations for solutions.</li><li>As a skilled specialist, completes tasks in resourceful and effective ways.<br><br></li></ul><strong>Other Requirements<br><br></strong><ul><li>May require both international and domestic travel, up to 25 % of time, to other line station locations to provide relief from time to time as required.</li><li>Must hold a valid driver's license and be able to meet the requirements of the airport authority for access and vehicle operation on their premises.</li><li>Must be able to work any shift, weekends and holidays.</li><li>Manual dexterity to grasp and work with tool parts and equipment.</li><li>Ability to climb and work from ladder or platform, and endure sitting, standing, bending or twisting for extended periods and ability to lift up to 50 pounds.</li><li>Ability to operate under extreme weather conditions and in confined spaces for extended periods.</li><li>Ability to cope with environmental conditions which may include exposure to congestion and varying noise levels.</li><li>Climb and work from ladder or platforms.<br><br></li></ul>REQ-155593
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">Etihad Airways is seeking a <strong style="font-weight:700;">Duty Supervisor</strong> to join its operational team in Jeddah and Makkah, Saudi Arabia. This full-time position offers an opportunity to contribute to a leading airline by overseeing critical airport functions and ensuring operational excellence.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Overview</h3>
<p style="margin:0 0 12px; ************;">As a Duty Supervisor, you will be responsible for the planning, direction, and supervision of airport operations. This includes overseeing the performance of both the operational team and service providers. The primary objective is to ensure that financial, customer service, quality, safety, and security targets are met in strict accordance with all applicable safety, security, regulatory, and company requirements and standards. You will supervise all operational elements while on duty.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Oversee all passenger and aircraft handling operations on a shift basis, ensuring adherence to arrival/departure checklists, brand requirements, company policies, and regulatory mandates.</li>
<li style="margin:0 0 6px;">Manage safety and security outcomes during shifts through hazard identification, safety and compliance monitoring, and reporting procedures.</li>
<li style="margin:0 0 6px;">Ensure all flight editing and special guest requirements are met, including the assessment, planning, and coordination for VIP/MAAS, PRM, and other special category guests.</li>
<li style="margin:0 0 6px;">Liaise with Guest Control, Network Control, and SOC to manage operational disruption recovery and minimize impact on guest service and operational integrity.</li>
<li style="margin:0 0 6px;">Deliver, maintain, and rehearse the station's emergency response plan, disruption planning, diversion/delay handling, and business continuity plans.</li>
<li style="margin:0 0 6px;">Manage on-time performance on a shift basis, encompassing coordination, mitigation strategies, accurate reporting, and follow-up of delays.</li>
<li style="margin:0 0 6px;">Promote airport ancillary sales, coordinate processes, monitor compliance, and ensure adherence to associated targets.</li>
<li style="margin:0 0 6px;">Promote, deliver, monitor, and report on customer service-related standards, including performance against associated KPIs.</li>
<li style="margin:0 0 6px;">Ensure adherence to local authority requirements, specifically regarding arrival/departure documentation and reporting.</li>
<li style="margin:0 0 6px;">Make day-to-day operational decisions to manage and mitigate operational safety and security-related risks at the station level, based on effective evaluation of conditions, hazards, and threats.</li>
<li style="margin:0 0 6px;">Identify and report safety and security-related occurrences and hazards in accordance with company procedures and local regulations.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<p style="margin:0 0 12px; ************;">Candidates for the Duty Supervisor position are required to have <strong style="font-weight:700;">5 to 10 years of experience</strong> in airport operations or a closely related field. This role demands a proven track record in supervising teams and managing complex operational environments.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Etihad Airways</h3>
<p style="margin:0 0 12px; ************;">Etihad Airways is recognized as the national airline of the UAE, playing a role in shaping the future of global aviation. From its hub in Abu Dhabi, the airline connects people across continents and cultures. Etihad is progressing with its "Journey 2030" ambition, which includes plans to double its fleet, expand its network, and develop its workforce for a new era of excellence.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Location</h3>
<p style="margin:0 0 12px; ************;">This full-time role is based in <strong style="font-weight:700;">Jeddah, Makkah, Saudi Arabia</strong>, providing an opportunity to work within a dynamic and critical operational hub for Etihad Airways.</p>
<strong>Overview<br><br></strong><strong>Who We Are: <br><br></strong>Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity! <br><br>How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that’s here to stay! With our company’s history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry. And we are committed to a diverse and inclusive culture that will help our organization thrive! We seek diversity in many areas such as background, culture, gender, ways of thinking, skills and more. <br><br>If you want to learn more about us visit us at www.panasonic.aero. And for a full listing of open job opportunities go to www.panasonic.aero/join-us/. <br><br><strong>The Position<br><br></strong>Performs as an on-site support liaison between Panasonic and Airline Customers to ensure customer satisfaction and optimum performance of all Panasonic equipment. Provides service, technical guidance, support and training to airline customers to ensure product performance and reliability objectives are met. Represent Panasonic Field Engineering interests in resolution of technical issues with other Panasonic and customer engineering departments. Provides complex level technical guidance to lower level engineers to support program objectives. Manages large projects at the direction and discretion of leadership.<br><br><strong>Responsibilities<br><br></strong><strong>Major Responsibilities:<br><br></strong><ul><li>Service, Support, and Troubleshooting</li><ul><li>Provides advanced level technical guidance and field assistance to Panasonic personnel and airline customers in troubleshooting and resolving system hardware, network, and software issues. Provides accurate, detailed and timely responses to problems and queries.</li><li>Performs complex troubleshooting and problem solving for new equipment installations, enhancements or modifications for hardware, wiring, and software integration. Work closely with engineering departments to ensure timely and accurate corrective action is achieved. Provides feedback to Product Support Engineering to amend applicable calibration and acceptance test procedures.</li><li>Review mechanical, electrical, and software installation documentation to verify that all specifications are met.</li><li>Work with training department to conduct operational, line and maintenance training for airline customers.</li><li>Assists in aircraft delivery and support during flight test and customer flight acceptance.</li><li>Advanced working knowledge of aircraft avionics systems which interface with Panasonic equipment.</li><li>Participate in resolving system operation, maintenance or reliability issues by conducting investigations, collecting data to identify the scope of problems, and participating in the recovery plan as required with other departments. Monitor failure trends and possible quality or reliability problems.</li><li>Provide field inputs to other Panasonic departments, (i.e. Product Support Engineering, Field Engineering Offices, Repair Center, Training, and Program Management) concerning technical product issues, installation or documentation related problems. Collect data required by Support Engineering to evaluate problem areas within the system software.</li><li>Consults with and advises other PAC departments on technical and non-technical problems and issues.</li><li>Understand Recommended Spares requirements and review RSPLs for marketing Business proposals when required.</li><li>Other duties as required.</li></ul><li>Liaison to Airline Customers/OEMs</li><ul><li>Develop and maintain in-depth knowledge of Panasonic products and installations, including system software and associated equipment. Remain current as new products and enhancements are released. Continually obtain new data, specifications, and interface often with the groups developing new products and software.</li><li>Provide regular, accurate and detailed technical reports to Field Engineering management and/or appropriate departments on all activities, observed field problems, and customer issues. Provides clear and concise written and verbal communication and often participates in continuing problem investigations.</li><li>Work closely with airline customer technical departments by providing timely and accurate data, reports and feedback.</li><li>Manage the relationship between Panasonic and the assigned customers to ensure satisfaction and a long-term business relationship</li></ul><li>Team Lead</li><ul><li>Provide mentoring/guidance to less experienced team members.<br></li></ul></ul><strong>Qualifications<br><br></strong><strong>What We’re Looking For:</strong> <br><br><ul><li>Bachelor’s Degree/equivalent educational qualification in Computer Science, Information Technology, Electronics, Engineering or related degree is preferred. 10+ years of experience may be considered in lieu of degree.</li><li>Typically requires 8+ years’ experience as a Field Engineer or Product Engineer to airlines/OEM customers, specializing in electronics/avionics systems, software or broadcast technology.</li><li>Able to assist on technical issues that impact multiple airline programs.</li><li>Develop and maintain in-depth knowledge of PAC products including Test Sets and associated equipment</li><li>Advanced working knowledge of aircraft systems that interface with Panasonic Avionics Corp equipment.</li><li>dvanced understanding and utilization of wiring schematics, diagrams and other engineering/aircraft documentation.</li><li>Extensive knowledge on multiple Panasonic Avionics Corp product lines and/or system types.</li><li>Understands Recommended Spares requirements and coordinates the delivery of spare equipment for airline customers. Review RSPLS for Marketing Business Proposals.</li><li>Extensive Linux/Unix experience with command line and network troubleshooting.</li><li>Advanced knowledge of TCP/IP networks and troubleshooting methods.</li><li>Familiar with FAA, CAA and ATA requirements for avionics equipment.</li><li>Identifies and communicates complex engineering problems in software and hardware to Field Engineering Management (i.e. problems can be fundamental design issues with software, power, and electronic components or they can be aircraft environment related).</li><li>Advanced engineering-level product knowledge on avionics and related software areas.</li><li>Proficient using MS Office suite of products.</li><li>Network/Software and Hardware experience or similar qualification.</li><li>Excellent verbal and written communication skills.</li><li>Effective interpersonal, organizational and problem-solving skills.</li><li>Advanced level ability to handle multiple tasks simultaneously.</li><li>Ability to prioritize and carry out responsibilities with minimum supervision.</li><li>Advanced working knowledge of aircraft systems a plus.</li><li>MySQL database experience a plus.</li><li>Determines methods and procedures on new assignments and coordinates activities of other personnel.</li><li>Demonstrated ability to lead teams to achieve positive results and perform as a technical expert and a source of information.</li><li>Provide leadership and/or technical guidance to other field engineers.</li><li>Highly proficient in project planning while addressing external/internal dependencies across multiple functions.</li><li>Proven ability to extensively modify existing processes, procedures or methods to develop appropriate solutions.</li><li>Uses skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures.</li><li>Resolves a wide range of issues in imaginative as well as practical ways.</li><li>Works on problems of diverse to complex scope where analysis of data requires evaluation of variable factors.</li><li>Demonstrable experience providing identifiable technical contributions to the success of a product or project.</li><li>Proven ability to develop technical approach or design, resource, allocation or time schedule on projects.</li><li>Ability to effectively interact with senior internal and external personnel.</li><li>Must hold a valid driver’s license and be able to meet the requirements of the airport authority for access and vehicle operation on their premises. (For Boeing, employees must possess an active Washington State driver’s license and submit to a DMV record check).</li><li>Ability to travel up to 50%, both domestic and international, often on short notice.</li><li>Ability and willingness to provide weekend and after hours support as required.</li><li>Able to obtain Airport Security access (may need to pass Criminal Records check and Drugs/Alcohol test, as required by Airport Authority).<br><br></li></ul><strong>Our Principles<br><br></strong>Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude <br><br><strong>What We Offer:</strong> <br><br>At Panasonic Avionics Corporation we realize the most important aspects in leading our industry are the bright minds behind everything we do. We are proud to offer our employees a highly competitive, comprehensive and flexible benefits program. <br><br>REQ-156062
<div dir="ltr"><h3>Job Overview</h3><p>Al-Rida Travel and Tourism Agency is looking for a <strong>Travel Ticket Clerk</strong> to join its team in Makkah. This role aims to provide comprehensive travel services to clients, including booking flight tickets, hotels, and organizing trips, while ensuring a smooth and distinguished travel experience.</p><h3>Key Tasks and Responsibilities</h3><ul><li>Using Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo to make bookings and issue tickets.</li><li>Assisting clients in planning their trips, providing detailed information about destinations and flights, and calculating expected expenses.</li><li>Managing modifications, cancellations, and reissuing tickets in accordance with applicable airline policies.</li><li>Handling client inquiries effectively and providing excellent customer service to ensure their satisfaction.</li></ul><h3>Required Qualifications and Experience</h3><ul><li>Possession of a certified certificate in IATA courses or its equivalent.</li><li>Practical experience ranging from <strong>2 to 5 years</strong> in the field of bookings and using GDS systems, such as Amadeus GDS.</li><li>Proficiency in both English and Arabic, spoken and written.</li><li>Excellent knowledge of Microsoft Office programs and computer usage in general.</li></ul><h3>Work Environment</h3><p>This is a full-time position in Makkah, requiring direct interaction with clients, airlines, and hotels to ensure the provision of the best travel services.</p><h3>Additional Information</h3><p>The salary for this position will be determined based on experience and qualifications during the personal interview.</p><h3>Applying for the Job</h3><p>We invite those interested who meet the requirements mentioned above to apply for this opportunity at Al-Rida Travel and Tourism Agency.</p></div>
<h3 >About the Hostess Role</h3>
<p >SWOT Hospitality is seeking a dedicated <strong >Hostess</strong> to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is central to creating an exceptional dining experience by warmly welcoming guests, efficiently managing reservations, and ensuring smooth seating arrangements. The role requires a blend of strong communication, customer service, and organizational abilities to maintain a welcoming and efficient front-of-house operation.</p> <h3 >Core Responsibilities</h3>
<ul >
<li >Greet customers upon arrival and manage waiting lists, providing accurate wait times.</li>
<li >Escort guests to their assigned dining or bar areas, present menus, and introduce their server.</li>
<li >Handle phone calls, take reservations, and address guest inquiries professionally.</li>
<li >Optimize seating arrangements to ensure an even workload for wait staff and accommodate guest preferences.</li>
<li >Engage with guests to ensure satisfaction with food and service, and respond to complaints to facilitate resolution.</li>
<li >Maintain a clean and organized reception area.</li>
<li >Provide attentive service to guests requiring extra attention, such as children or the elderly, and cater to special needs and requests.</li>
<li >Assist and coordinate effectively with kitchen and service staff as needed.</li>
<li >Support dining room operations by setting and clearing tables, replenishing water, and serving beverages.</li>
<li >Process dining charges for to-go orders, including verifying orders, calculating taxes, and totaling bills.</li>
<li >Adhere strictly to all sanitation, safety, and alcohol control policies to protect both the establishment and patrons.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >Previous work experience as a Host or Hostess.</li>
<li >High school diploma or equivalent; additional experience, education, training, or certifications are considered a plus.</li>
<li >Demonstrable experience in managing reservations and strong customer-service skills.</li>
<li >Familiarity with restaurant etiquette and health and safety regulations.</li>
<li >Basic math and computer skills.</li>
</ul> <h3 >Essential Skills and Attributes</h3>
<ul >
<li >Excellent communication skills, both in-person and over the phone.</li>
<li >High level of patience and active listening skills.</li>
<li >Strong organizational skills with the ability to monitor the entire dining and bar area effectively.</li>
<li >Ability to provide high-quality customer service in a fast-paced environment.</li>
<li >A positive attitude and the ability to collaborate well with all restaurant staff under pressure.</li>
<li >Proactive in following instructions and seeking clarification when necessary.</li>
<li >Good knowledge of menu offerings.</li>
<li >Knowledge of a second language is considered a plus.</li>
</ul> <h3 >Work Environment and Expectations</h3>
<ul >
<li >The role requires physical fitness, including the ability to walk and stand for long hours.</li>
<li >Willingness to work various shifts, including weekends and holidays.</li>
<li >Ability to perform high-quality work with minimal supervision.</li>
<li >Expected to contribute to the overall team effort by assisting with other restaurant positions as needed.</li>
</ul> <h3 >Application Information</h3>
<p >Interested candidates are encouraged to apply for this full-time Hostess position with SWOT Hospitality in Jeddah.</p>