Jobs in Tourism Sector - Eastern Province Saudi
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<h3><strong>About the Front Office Agent Role at Accor</strong></h3><p>Accor, a global hospitality group encompassing over 45 brands and 5,500 hotels, is seeking a <strong>Front Office Agent</strong>. This full-time position is designed for individuals with 0-1 years of experience, serving as the primary point of connection for guests and shaping their initial and lasting impressions. As a Front Office Agent, you will bring the brand to life through intuitive service, genuine warmth, and meticulous attention to detail, acting as a crucial liaison between guests and the resort.</p><h3><strong>Guest Service Responsibilities</strong></h3><p>The Front Office Agent is central to delivering exceptional guest experiences, with duties including:</p><ul><li>Warmly welcoming all guests with genuine enthusiasm and a personalized approach.</li><li>Building strong guest relationships through recognition, personalization, and preference tracking.</li><li>Escorting guests to their rooms when necessary, especially VIPs, to ensure a smooth and informative transition.</li><li>Recognizing repeat and VIP guests, anticipating their needs, and tailoring interactions accordingly.</li><li>Providing accurate information about the hotel’s facilities, outlets, and local area happenings.</li><li>Proactively managing guest requests and resolving issues or complaints efficiently, ensuring feedback is logged and followed up in appropriate systems.</li><li>Handling special requests before, during, and after stays to ensure guests feel genuinely cared for.</li><li>Maintaining effective communication with other departments (Housekeeping, Concierge, Engineering, F&B, Reservations) to fulfill guest needs.</li><li>Identifying upselling opportunities across rooms, suites, F&B outlets, and spa to support revenue targets.</li><li>Enrolling guests into loyalty programs such as ALL ACCOR, aiming to meet or exceed set conversion goals.</li></ul><h3><strong>Operational and Administrative Duties</strong></h3><p>Key operational tasks for this role involve:</p><ul><li>Conducting efficient check-ins and check-outs, ensuring all required guest information is accurately recorded and profiles are updated.</li><li>Processing payments, handling deposits, issuing keys, and explaining room and hotel features.</li><li>Scanning passports and IDs as per Saudi regulatory compliance and ensuring CID reporting accuracy.</li><li>Maintaining detailed shift handovers to ensure seamless team transitions and continuity of guest service.</li><li>Attending daily briefings and remaining informed on occupancy, arrivals, departures, events, and internal updates.</li><li>Operating the Property Management System confidently for all Front Office functions.</li><li>Managing the Reception email inbox professionally and timely.</li><li>Performing regular checks on registration cards and guest buckets, ensuring compliance with Data Quality Standards.</li><li>Monitoring float accuracy, processing currency exchanges and paid outs, and following cash handling procedures.</li><li>Closing cashier audits at shift end, ensuring alignment of balances and documentation.</li></ul><h3><strong>Candidate Profile and Required Skills</strong></h3><p>The ideal candidate will demonstrate the following attributes and abilities:</p><ul><li>Professional, polished, and confident in guest-facing environments.</li><li>Energetic, adaptable, and able to thrive in a fast-paced environment.</li><li>Ability to work cohesively with co-workers as part of a team.</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li><li>Ability to promote positive relations with all guests.</li><li>Able to exercise good judgment when interacting with difficult guests.</li><li>Understanding and ability to work effectively in a multi-cultural environment.</li></ul><h3><strong>Compliance and Work Environment</strong></h3><p>This role requires adherence to strict operational and ethical guidelines. The Front Office Agent is expected to uphold the privacy and confidentiality of all guest information. Compliance with the hotel’s credit policy and all Standard Operating Procedures (SOPs) related to cashiering and guest services is mandatory. Furthermore, the role requires adherence to all Health, Safety & Hygiene procedures, and familiarity with fire and emergency protocols.</p><h3><strong>Join Accor</strong></h3><p>Contribute to creating memorable guest experiences within the Accor network.</p>
<p>Job Overview We are seeking a professional, friendly, and dependable Customer Service Specialist to join our team in a fully remote capacity. The successful candidate will serve as an important point of contact for customers, providing timely assistance, resolving questions and concerns, maintaining accurate customer records, and ensuring every interaction reflects a high standard of service. The ideal candidate is an excellent communicator who is patient, organized, solution-focused, and comfortable assisting customers through email, phone, live chat, and other digital communication channels . You should be able to work independently, manage multiple customer requests, and remain professional when handling challenging situations.</p><p>Key Responsibilities</p><p>Customer Support</p><ul><li>Respond promptly and professionally to customer questions through email, telephone, live chat, and other approved communication channels.</li><li>Provide accurate information regarding products, services, accounts, orders, company policies, and procedures.</li><li>Listen carefully to customer concerns and identify appropriate solutions.</li><li>Resolve routine customer complaints and service issues efficiently.</li><li>Escalate complex or sensitive cases to the appropriate department or supervisor.</li><li>Follow up with customers when necessary to ensure issues have been successfully resolved.</li><li>Maintain a friendly, respectful, and professional approach during every customer interaction.</li><li>Assist customers with account-related questions and basic troubleshooting.</li><li>Guide customers through company processes, online services, forms, or account procedures.</li><li>Help create a positive customer experience that encourages satisfaction and long-term loyalty.</li></ul><p>Email & Live Chat Support</p><ul><li>Monitor customer service inboxes and respond to incoming inquiries.</li><li>Manage multiple live-chat conversations while maintaining accuracy and professionalism.</li><li>Draft clear, concise, and helpful written responses.</li><li>Use approved templates when appropriate while personalizing responses to the customer's situation.</li><li>Maintain appropriate response times according to company service standards.</li><li>Route requests to other departments when specialized assistance is required.</li></ul><p>Customer Records & Data Entry</p><ul><li>Accurately document customer interactions in CRM or customer-management systems.</li><li>Create and update customer profiles and account information.</li><li>Record complaints, requests, resolutions, and follow-up actions.</li><li>Verify customer information before making authorized account changes.</li><li>Maintain complete and accurate service records.</li><li>Identify incorrect or incomplete customer information and update records when appropriate.</li><li>Protect customer information and maintain confidentiality at all times.</li></ul><p>Order & Account Support</p><p>Depending on business requirements, responsibilities may include:</p><ul><li>Assisting customers with order questions.</li><li>Providing order and delivery status information.</li><li>Processing authorized cancellations, returns, or exchanges.</li><li>Helping customers understand billing or invoice information.</li><li>Updating customer contact or account information.</li><li>Coordinating with operations, sales, billing, or fulfillment teams to resolve customer concerns.</li><li>Following established procedures for refunds, credits, or account adjustments.</li></ul><p>Key Competencies</p><ul><li>Communication: Communicates clearly, professionally, and respectfully with customers and colleagues.</li><li>Customer Focus: Demonstrates a genuine commitment to understanding customer needs and providing effective assistance.</li><li>Problem Solving: Evaluates customer concerns and identifies practical solutions within company guidelines.</li><li>Patience: Maintains professionalism when working with frustrated, confused, or dissatisfied customers.</li><li>Attention to Detail: Accurately records customer information and follows procedures carefully.</li><li>Time Management: Prioritizes inquiries effectively and maintains appropriate response times.</li><li>Adaptability: Learns new products, software, policies, and processes quickly.</li><li>Teamwork: Collaborates with other departments to resolve customer concerns.</li><li>Confidentiality: Handles customer and company information responsibly and securely.</li></ul><p>Typical Daily Activities</p><p>A typical workday may include reviewing incoming customer inquiries, answering emails, responding to live chats, handling telephone calls, updating customer accounts, investigating service issues, documenting conversations, following up on unresolved cases, and communicating with internal departments. The Customer Service Specialist may also participate in virtual team meetings, complete training activities, review updates to company policies or products, and provide feedback about recurring customer concerns.</p><p>Remote Work Requirements</p><p>Candidates should have:</p><ul><li>Reliable high-speed internet access.</li><li>A dependable computer suitable for remote customer service work.</li><li>A professional and reasonably quiet workspace.</li><li>Ability to participate in telephone and video meetings.</li><li>Reliable access to company communication systems during scheduled working hours.</li><li>Ability to maintain customer confidentiality while working remotely.</li><li>A headset or other communication equipment where required.</li></ul><p>Additional equipment may be provided depending on company policy.</p><p>Performance Expectations</p><p>Performance may be evaluated based on:</p><ul><li>Customer satisfaction.</li><li>Quality and accuracy of customer interactions.</li><li>Response and resolution times.</li><li>Number of inquiries successfully handled.</li><li>First-contact resolution where applicable.</li><li>Attendance and schedule adherence.</li><li>Accuracy of customer records.</li><li>Compliance with company policies and procedures.</li><li>Professional communication.</li><li>Effective escalation of complex customer issues.</li></ul><p>The emphasis should remain on delivering accurate, helpful, and professional customer service , rather than simply completing the highest possible number of interactions.</p><p>Working Hours</p><p>This is a remote position. Working hours may vary depending on business requirements and customer-support coverage. Candidates may be required to work:</p><ul><li>Full-time or part-time schedules.</li><li>Day or evening shifts.</li><li>Weekends or holidays where applicable.</li><li>Specific time-zone coverage depending on customer locations.</li></ul><p>Exact scheduling requirements will be discussed during the hiring process.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent required; additional education or customer service training is an advantage.</li><li>Previous experience in customer service, call center support, retail, administration, hospitality, sales support, or a related position is preferred.</li><li>Excellent written and verbal communication skills.</li><li>Strong interpersonal and active-listening abilities.</li><li>Good computer and internet skills.</li><li>Comfortable using email, web-based applications, and customer-management systems.</li><li>Strong attention to detail and accurate data-entry skills.</li><li>Ability to remain professional and courteous when handling complaints.</li><li>Strong problem-solving and decision-making abilities.</li><li>Ability to manage multiple customer requests and priorities.</li><li>Ability to follow established policies and procedures.</li><li>Comfortable working independently in a remote environment.</li></ul><p>Preferred Skills</p><p>Experience with the following is beneficial:</p><ul><li>CRM and customer-support software.</li><li>Live-chat platforms.</li><li>Email ticketing systems.</li><li>Microsoft Office.</li><li>Google Workspace.</li><li>Order-management systems.</li><li>E-commerce customer support.</li><li>Call center or contact center environments.</li><li>Basic technical troubleshooting.</li><li>Customer complaint resolution.</li><li>Remote collaboration platforms such as Microsoft Teams, Zoom, or Slack.</li></ul><p>Training may be provided for company-specific products, systems, policies, and procedures.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description The Guest Relation Supervisor is responsible for ensuring exceptional guest experiences at Novotel Cairo Airport. This role involves leading the guest relations team, addressing guest inquiries and concerns, and maintaining high service standards throughout the hotel.</p><p>Key Responsibilities:</p><ul><li>Team Leadership: Supervise and train the guest relations team to provide outstanding service to all guests.</li><li>Guest Interaction: Engage with guests upon arrival and throughout their stay to ensure satisfaction and address any issues.</li><li>Feedback Management: Collect and analyze guest feedback to improve services and address concerns proactively.</li><li>Coordination: Collaborate with other departments to ensure seamless service delivery and guest satisfaction.</li><li>VIP Services: Manage special arrangements for VIP guests, including personalized services and amenities.</li><li>Reporting: Maintain records of guest interactions and prepare reports for management.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Hospitality Management or a related field.</li><li>Previous experience in a guest relations or customer service role, preferably in hospitality.</li><li>Strong leadership and team management skills.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in multiple languages is a plus.</li></ul><p></p></section>
<div><div ><p ><font color="#ff0000" face="Delivery, sans-serif"><strong>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</strong></font></p><p ><font color="#ff0000" face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif">Would you like to become part of the world's most international company in the world?</font><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><font face="Delivery, sans-serif">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express </font></p><p ><font face="Delivery, sans-serif">Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</font></p><p ><font face="Delivery, sans-serif"><strong><font color="#ff0000"><br></font></strong></font></p><p ><font face="Delivery, sans-serif"><strong><font color="#ff0000">Overall Role Purpose </font> </strong></font></p><p ><font face="Delivery, sans-serif">Drive and facilitate the achievement of service excellence via the adoption of best demonstrated practices through improvement programmes and identify process gaps to create a more seamless operations whilst managing counselling and coaching activities aimed at reinforcing strengths and bridging weaknesses in the different sections of the CS Dept.</font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><br></font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><strong>Your Tasks:</strong></font></p><p ><font face="Delivery, sans-serif"><u>Customer Service Senior Management (CS Section Managers)</u></font></p><p ><font face="Delivery, sans-serif">• Ensure relevant skills and competencies in each customer service section are up to date and CS personnel are effectively trained to an acceptable standard to achieve service excellence. </font></p><p ><font face="Delivery, sans-serif">• Work with the CS Section managers to provide coaching and training to customer service staff with the objective of upgrading their skills level</font></p><p ><font face="Delivery, sans-serif">• Assist the CS Section managers in the administration and monitoring of the quality.</font></p><p ><font face="Delivery, sans-serif">• Support in conducting audits in the function to ensure the achievement and maintenance of service quality and Centre of excellence (COE) objectives.</font></p><p ><font face="Delivery, sans-serif">• Work closely with the CS Manager and CS Section managers on career progression planning for CS personnel. </font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif"><u>Regional Office and Subfunction Managers</u></font></p><p ><font face="Delivery, sans-serif">• Work closely with RO’s Customer Service & Support Manager to implement regionally driven projects and initiatives in the country and identify areas or processes for service improvement and recommend specific CS-related improvement actions.</font></p><p ><font face="Delivery, sans-serif">• Collaborate with RO to deploy a Mystery Shopper programme to drive Service Excellence based on independent assessments of service quality and benchmark against competitor performance in areas of the service delivery. </font></p><p ><font face="Delivery, sans-serif">• Ensure the analysis of service incidents and failures is carried out to surface trends in service gaps and process weaknesses in the Customer Service Dept or other interfacing functional departments (e.g. Hub, Gateway, Network, Contractors, etc.) that may impact service excellence </font></p><p ><font face="Delivery, sans-serif">• Work closely with CS Functional managers and supervisors to define post-training evaluation and coaching techniques to gauge training effectiveness, recommend changes where appropriate and identify strengths for reinforcement and weaknesses for further training.</font></p><p ><font face="Delivery, sans-serif">• Collaborate with RO, First Choice & Cross Functional team to improve customer experience with the feedback received through different channels i.e. VOICE. Derive efficiency initiatives through feedbacks received from customers. </font></p><p ><font face="Delivery, sans-serif">• Work with HR T&D Manager to ensure appropriate external programs are planned for CS. </font></p><p ><font face="Delivery, sans-serif"><u><br></u></font></p><p ><font face="Delivery, sans-serif"><u>Training & Development Function</u></font></p><p ><font face="Delivery, sans-serif">• Conduct skills verification (tests) to ensure that relevant CS skills and competencies are current and effectively trained.</font></p><p ><font face="Delivery, sans-serif">• Ensure effective use of Workforce Management tool to produce and manage rosters, that provide optimum resources to cater to the incoming call volumes, ensure 24 hour cover including public holidays, annual leave, pending off, etc. and reduce / manage overtime down to a minimum without compromising the service promise.</font></p><p ><font face="Delivery, sans-serif">• Plan, design and develop training programs and materials (including Train-the-Trainer Training for CS Managers/Supervisors) or source external training to support outstanding Customer Service standards.</font></p><p ><font face="Delivery, sans-serif">• Ensure post-implementation review of processes and analysis of data is carried out to gauge – where applicable and feasible – the effectiveness of implemented programs.</font></p><p ><font face="Delivery, sans-serif">• Develop appropriate performance metrics for the evaluation of customer contact skills and competencies, which will facilitate the identification of CS-related training needs gaps.</font></p><p ><font face="Delivery, sans-serif">• Develop, maintain and update a comprehensive and effective internal training programme aligned to the CS department’s and company’s training objectives </font></p><p ><font face="Delivery, sans-serif">• Lead and provide clear objectives for the CS analyst in assigned tasks to facilitate the achievement of CSD departmental goals</font></p><p ><font face="Delivery, sans-serif">• Evaluate external training consultants on appropriate training for CS staff</font></p><p ><font face="Delivery, sans-serif">• Perform scheduled call monitoring and service audits to (via various contact media in the Customer Contact Centre) that CS personnel are continually working towards delighting customers through consistent and excellent service standards.</font></p><p ><font face="Delivery, sans-serif">• Coordinate and roll-out a specified number of CS Frontline Training for new recruits yearly</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif"><u>Strategic Planning for Customer Service Development and Budget Compliance </u></font></p><p ><font face="Delivery, sans-serif">? Prepare the CS Training and Development Plan per AOP requirements and ensure the training and development needs of CS personnel reflect business imperatives.</font></p><p ><font face="Delivery, sans-serif">• Ensure that budgeted training man-days are met in accordance with overall organisation plan and schedule</font></p><p ><font face="Delivery, sans-serif">• Identify benchmarking exercises against competitor / cross-industry / network customer contact centres for CS Analyst to carry out such exercises to surface best demonstrated practices and explore the viability of implementing these with a cost-benefit analysis and a business case justification. </font></p><p ><font face="Delivery, sans-serif">• Implementation of corrective and preventive actions to pre-empt recurrence in line with the focus on achievement of service excellence to customers.</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif"><u>Information Management</u></font></p><p ><font face="Delivery, sans-serif">• Guide on the construction of a database on employee training for the CS department and ensure that training records are maintained and updated promptly with a monthly summary report submitted to the CS Manager.</font></p><p ><font face="Delivery, sans-serif">• Ensure that CS Analyst maintain and update documented work procedures and instructions to reflect the latest and accurate information and that current practice reflect specified procedures.</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><strong>Your Profile:</strong></font></p><p ><font face="Delivery, sans-serif">• Presentation skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Facilitation and training skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Customer-facing and interaction skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Software skills (Word, Excel, PowerPoint, etc.) (excellent)</font></p><p ><font face="Delivery, sans-serif">• Software skills (Customer Contact Centre systems, e.g. ACD, PABX, CRM, CTI, IVR, Workforce Management Systems, Quality Monitoring Systems, etc.) (good working knowledge)</font></p><p ><font face="Delivery, sans-serif">• Software skills (MS Power tools, DHL Systems) (preferable)</font></p><p ><font face="Delivery, sans-serif">• Communication skills, spoken and written (excellent)</font></p><p ><font face="Delivery, sans-serif">• Negotiation and interpersonal skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Leadership skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Analytical, organizational and motivational skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Project Management skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• People Management skills (excellent)</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><strong>Our Offer:</strong></font></p><p ><font face="Delivery, sans-serif">• Strong career support in an international environment.</font></p><p ><font face="Delivery, sans-serif">• Great culture and colleagues.</font></p><p ><font face="Delivery, sans-serif">• Multifarious benefit programm.</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif">Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</font></p><p ><font face="Delivery, sans-serif"> </font></p><p ><font face="Delivery, sans-serif">We look forward to receiving your application!</font></p><p ><font face="Delivery, sans-serif"> </font></p><div><font face="Delivery, sans-serif"><br></font></div></div></div>
<p>We are looking for a restaurant delivery representative through food delivery applications who is excited to join our team to contribute to a fast and reliable delivery service. Your core responsibilities will include receiving orders and delivering them on time, ensuring product safety and good customer interaction. If you have strong driving skills, the ability to work under pressure, and are seeking a lucrative job opportunity, we invite you to apply.<br><br>Receiving orders from restaurants<br>Planning the best delivery routes to ensure efficiency<br>Delivering orders to customers while ensuring their satisfaction<br>Adhering to company policies and safety procedures</p><p> Valid residency for at least three months is required - a valid light vehicle license is required - individual professions are not accepted.</p>
<p>The opportunity Executes attentively incoming inspection protocols as assigned and report all the findings and results in the SAP. Performs labeling of all components with a component identification tag if components are compliant through inspection. Restrains the components at the dedicated area when fails the inspection and initiate the supplier non-conformance management process to report back the issue to the suppliers.</p><p>How you ll make an impact</p><ul><li>Ensure a safe environment by implementing HSE requirements</li><li>Conduct visual/dimensional inspection of purchased parts, materials, samples and assemblies</li><li>Document inspection results as required</li><li>Report to quality engineer /Quality manager on any deviations observed during incoming inspection</li><li>Create quality inspection records, apply the visual indications on the inspected parts as per procedures</li><li>Create Nonconformity reports and keeping track of the status</li><li>Record and track daily IQC inspection backlog</li><li>Maintain traceability of component materials as to inspection status</li><li>Handle materials in accordance to procedures and prevent mix-ups, damage or other adverse effects.</li><li>Log/track materials through receiving inspection process and SAP entries</li><li>Record transactions and move materials to accepted material area</li><li>Communicate inspection results to Quality engineers and other relevant persons.</li><li>Refer to verify assembly documentation accuracy, read engineering drawings etc.</li><li>Performs any other projects or duties that may be assigned.</li><li>Collaborate with other departments for deviation detection, root cause analysis and correction measures implementation.</li><li>Support failure analysis, trouble shooting, site visit, reporting & quality process, use A3 template in analysis</li><li>Employee shall also carry out any tasks that are assigned by management necessary to fulfil the job requirements.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Diploma in Electrical, Mechanical technical courses</p><p>0-2 Years experience</p><p>Quality Control/Quality Assurance</p><p>Knowledge to read drawings</p><p>MS office and computer skills</p><p>Hands on Inspection of material and use of tools to measurement</p><p>English Communication skills</p><p>Influencing Continuous Improvement and decision making and time Management.</p>
<b>Join IHG Hotels & Resorts as a Housekeeping Supervisor!</b><br>We are looking for a friendly and organized Housekeeping Supervisor to join our team at IHG Hotels & Resorts in Al Khobar, Eastern Saudi Arabia. As part of our commitment to providing true hospitality, you will ensure that our guests feel welcome and comfortable during their stay. <br><br><b>Your Responsibilities:</b><ul><li>Supervise room attendants and ensure high standards of cleanliness and service.</li><li>Inspect guest rooms and public areas for cleanliness and maintenance issues.</li><li>Train and mentor team members to deliver exceptional service.</li><li>Coordinate with other departments to meet guest needs and resolve complaints.</li></ul><b>What We Offer:</b><ul><li>Opportunities for career growth and development.</li><li>A supportive team environment.</li><li>Competitive pay and benefits.</li></ul>If you are passionate about hospitality and have a keen eye for detail, apply today and start your journey with us!
Job opportunity for a barista (for Saudis only) Coffee Maker There is a job opportunity at one of the hotels in Dammam with a good salary Anyone interested can send their CV to the following address: Email: a@****************** Good luck to everyone.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Business Development Representative is responsible for generating sales and growth initiatives within the territory/region of ABS Quality Evaluations Inc. This is a natural growth position for anybody seeking more senior roles in the Company.</p><p>What You Will Do:</p><ul><li>Main objective is to sell ABS QE services using the strength of local affiliates business structure.</li><li>Define and maintain target lists of prospect clients for accounts to be targeted in the region.</li><li>Client prospecting in the target region.</li><li>Develop a sales strategy for the region to achieve defined sales targets.</li><li>Provides sales forecast data as well as other market and customer information for use in sales planning.</li><li>Stays within expense budgets and observes Company sales policies.</li><li>Produce local proposals for clients/prospects under ABS QE procedures and pricing guidelines.</li><li>Actively follow up on all proposals and conduct client presentations where required.</li><li>Provides support to operations as necessary to ensure customers are receiving appropriate service.</li><li>Assists in collections as necessary.</li><li>Communicates regularly with the Director of Business Development or Country Manager regarding opportunities, challenges, and any other business matters.</li><li>Participates in special projects and teams as necessary to support the overall development of the business.</li><li>Meets or exceeds delegated sales targets.</li></ul><p>What You Will Need:</p><ul><li>Education and Experience</li><li>Bachelor's degree or recognized equivalent from an accredited university or equivalent business/quality-related experience.</li><li>5 or more years of experience in the industry is preferred.</li></ul><p>It Would Be Nice If You Had:</p><ul><li>Business experience in manufacturing and/or technical service industry.</li></ul><p>Knowledge, Skills, and Abilities</p><ul><li>Self-motivated professional with a track record of sales leadership.</li><li>High energy professional with a commitment to succeed in sales and business development.</li><li>Facile with computers, both in preparing presentations and communications and in working within ABS QE s operating platforms.</li><li>Familiarity with management systems is helpful. Otherwise, the ability to learn new areas quickly will be critical.</li><li>Sensitive to multicultural environments.</li><li>Excellent communicator both with customers and the sales team.</li><li>Focus on the result; strong desire to achieve objectives despite challenges.</li><li>Ability to develop a working knowledge of ABS Rules, Guides, statutory regulations, and related instructions, as well as the ABS Employee Safety Policy.</li></ul><p>Reporting Relationships:</p><ul><li>Reports directly to the Director of Business Development or Country Manager of ABS Quality Evaluations Inc.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree or recognized equivalent from an accredited university or equivalent business/quality-related experience.</li><li>5 or more years of experience in the industry is preferred.</li><li>Business experience in manufacturing and/or technical service industry.</li><li>Self-motivated professional with a track record of sales leadership.</li><li>High energy professional with a commitment to succeed in sales and business development.</li><li>Facile with computers, both in preparing presentations and communications and in working within ABS QE s operating platforms.</li><li>Familiarity with management systems is helpful. Otherwise, the ability to learn new areas quickly will be critical.</li><li>Sensitive to multicultural environments.</li><li>Excellent communicator both with customers and the sales team.</li><li>Focus on the result; strong desire to achieve objectives despite challenges.</li><li>Ability to develop a working knowledge of ABS Rules, Guides, statutory regulations, and related instructions, as well as the ABS Employee Safety Policy.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Clean and sanitize bathrooms, including toilets, sinks, showers, and floors.</p></li><li><p>Dust, sweep, mop, and vacuum all rooms and common areas.</p></li><li><p>Clean kitchen surfaces, appliances, and dining areas.</p></li><li><p>Wash, dry, fold, and organize laundry.</p></li><li><p>Iron and press clothes to a high standard.</p></li><li><p>Change bed linens and make beds.</p></li><li><p>Empty trash bins and dispose of waste properly.</p></li><li><p>Maintain cleanliness and order throughout the home.</p></li><li><p>Efficiently manage household errands, Doing grocery shopping </p></li><li><p>Safely drive family members to work, school, appointments, shopping, and other destinations.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Possess a valid and clean driver's license with a proven safe driving record.</li><li>Demonstrate proficiency in operating various types of vehicles, including sedans and SUVs.</li><li>Have at least 2 years of verifiable experience in driving for families or as a personal chauffeur.</li><li>Hold a high school diploma or equivalent educational background.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Multi-Site Operations Management: Oversee daily operations of the central Dammam warehouse and establish standardized operational workflows to support and sync with the upcoming Jeddah facility. Automated Inventory Control: Implement, optimize, and maintain automated Inventory Management Systems (IMS) or Warehouse Management Systems (WMS) to track over 5,000 electrical SKUs with maximum precision. Inbound & International Logistics: Coordinate closely with freight forwarders and customs clearing agents to handle large-scale import shipments (mainly from China) from port arrival to offloading. B2B Project Fulfillment: Ensure accurate, damage-free, and timely picking, packing, and dispatch of electrical materials tailored to strict B2B project timelines. Space Optimization & Layout Planning: Dynamically manage warehouse capacity and zoning to accommodate high-volume stock rotation and diverse electrical equipment categories. Audit & Reconciliation: Lead routine cycle counts, automated stock audits, and physical inventory reconciliations, maintaining an accuracy rate of 99%+. Team Leadership: Supervise, train, and mentor warehouse supervisors, forklift operators, and labor staff, fostering a culture of safety, accountability, and efficiency.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>7 10 years of progressive experience in warehouse and logistics management, with a strong preference for backgrounds in electrical appliances, building materials, FMCG, or industrial equipment. Proven experience operating within the Eastern Province ( Dammam/Khobar ), with a solid understanding of local logistics networks and Saudi Customs regulations. Advanced expertise in utilizing automated WMS/ERP software (e.g., SAP, Oracle, Odoo, or specialized inventory tools) and advanced Excel for data analysis. Proven track record of managing multi-warehouse setups or scaling operations from a single site to multiple regions. Fluent in English (written and spoken) to communicate effectively with Chinese suppliers and corporate stakeholders. Arabic is a strong plus. Strong analytical skills, sharp eye for detail, excellent crisis-management capabilities, and a process-oriented mindset.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Craft exquisite pastries, desserts, and baked goods that showcase creativity and technique, ensuring each item meets high aesthetic and taste standards.</li><li>Develop and innovate new recipes that align with seasonal ingredients and current dessert trends, pushing the boundaries of traditional pastry making.</li><li>Oversee the preparation and presentation of pastry items for events and menu offerings, ensuring timeliness and quality under pressure.</li><li>Collaborate with other kitchen staff to harmonize the pastry offerings with savory dishes, creating a cohesive dining experience.</li><li>Maintain a clean and organized workstation, adhering to food safety and sanitation standards to prevent contamination and ensure health compliance.</li><li>Manage inventory and ordering of ingredients for pastry production, ensuring quality and freshness while minimizing waste.</li><li>Train and mentor junior pastry cooks, sharing techniques and fostering an environment of creativity and growth in the kitchen.</li><li>Conduct regular quality control checks on all pastry items, ensuring consistency and excellence in every batch produced.</li><li>Engage with customers to gather feedback on pastry items, using insights to refine recipes and improve offerings.</li><li>Stay current on pastry trends and techniques through continuous education, workshops, and industry networking.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Culinary degree or certification from a recognized pastry school to ensure foundational knowledge and skills.</li><li>Minimum of 3-5 years of professional pastry kitchen experience, demonstrating progression in responsibilities and creativity.</li><li>Previous experience in high-volume pastry production environments, showcasing ability to work efficiently under pressure.</li><li>Proficient in various pastry techniques, including but not limited to chocolate work, sugar art, and dough preparation.</li><li>Strong attention to detail and a passion for aesthetics, ensuring each dessert is visually stunning and meticulously crafted.</li><li>Excellent communication skills to effectively collaborate with team members and convey ideas clearly.</li><li>Ability to work flexible hours, including nights and weekends, to meet the demands of a busy kitchen environment.</li><li>Knowledge of food safety regulations and best practices to maintain a safe and sanitary kitchen.</li><li>Creative mindset with a willingness to experiment and develop unique dessert concepts that delight customers.</li><li>Physical stamina and dexterity to perform tasks efficiently in a fast-paced kitchen setting.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>When you join KEO, you ll discover more than just a job you ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</p><p>Responsibilities We envisage success in this role to include:</p><ul><li>Liaising with client, developer, consultants and contractors as well as KEO internal construction management and supervision, planning, engineering and design divisions.</li><li>Developing and maintaining client relationships enhancing opportunities and business initiatives.</li><li>Ensuring the delivery of the contracted PM/CM services to the client.</li><li>Participates in establishing and implementing the Project Management Plan and procedures.</li><li>Implements standard risk management routines with management support, to identify project risks, develop risk mitigation and contingency plans, and implement action plans to reduce or eliminate project risks.</li><li>Preparing tender strategy; identifies qualified consultants, contractors and vendors; prepares and issues RFP s, evaluates proposals; negotiates contract terms/deliverables/payment schedules; and issues recommendation to the client.</li><li>Reviewing of projects proposals and plans to determine time frames, staffing plans, finding limitations and establishing procedures needed to accomplish the projects.</li><li>Overseeing and guides consultants design progress activities.</li><li>Monitors and verifies design progress and submittals at all design phases.</li><li>Participating in the planning and formulation of design alternatives and solutions for the construction project;</li><li>Attending or chairs meetings and / or workshops with consultants and contractors, prepares meeting minutes and follows up to achieve identified actions.</li><li>Organizing/managing design review meetings, workshops and reports during design phases.</li><li>Advising client on all matters pertaining to cost, scope and schedule.</li><li>Reviewing and monitoring project cost estimates, value engineering (VE) proposals and cost reconciliation.</li><li>providing conceptual estimates, feasibility studies, and cost estimates</li><li>Assisting with the development and maintenance of the risk management plan.</li><li>Participating in the preparation of monthly progress reports and minutes of meeting.</li><li>Assisting the Project Director at all time and stages of the project life cycle</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>20 years work experience partnered with a Bachelor's Degree in Architecture or Civil Engineering.</li><li>Member of Professional Engineering or Construction Management Society or other recognized body is desirable.</li><li>Certification(s) in PMP (Project Management Professional) preferred.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Your role Your mission is to deliver skilled on-site service that keeps our customers equipment performing reliably and safely. You use your expertise to repair, maintain, and support the technology they depend on. Through your work, you help customers secure the uptime and performance they need to run their operations with confidence. You join the Customer Center Service team and report into the Operations Manager. Your mission is to deliver skilled on-site service that keeps our customers equipment performing reliably and safely. You use your expertise to repair, maintain, and support the technology they depend on. Through your work, you help customers secure the uptime and performance they need to run their operations with confidence. You join the Customer Center Service team and report into the Operations Manager. Your day-to-day Conduct planned and ad hoc visits to inspect, service, troubleshoot, and repair various technical systems. You will also diagnose any issues to prevent equipment downtime. Perform installations, ensure safety compliance, and document activities. Be the on-site contact, providing service recommendations and addressing customer needs promptly. Your compensation and benefits We offer compensation that reflects the skills, experience, and responsibilities of the role. Pay also depends on the country where the job role is based, as compensation practices vary across our markets. During the recruitment process, we share clear information about the pay and benefits for your location, so you know what to expect before moving forward. Your location You will be part of our customer center in Jubail, Saudi Arabia (SA). You join a field service team that works close to our customers, where most of your time is spent traveling within your assigned area to support them on-site. Why it is great to work with us Your career grows through your skills, your curiosity, and the people you work with. As a Field Service Engineer, you work close to our customers and see firsthand how our technology performs in real conditions. You build your expertise by solving problems on-site, sharing knowledge with colleagues, and learning from every service task. We focus on long term development and support you as you explore new ways to improve how we keep our customers equipment running. Innovation guides how we think and act we test, learn, and apply new insights to make our service work even better. You make a meaningful impact by taking ownership of your work and using your ideas to help our customers operate with confidence, supported by leaders who trust and empower you</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an enthusiastic and detail-oriented Food & Beverage Supervisor to join our team in Al Khobar, Saudi Arabia. In this role, you will lead and inspire our F&B team to deliver outstanding service and create memorable dining experiences for our guests.</p><p>Oversee daily F&B operations, ensuring smooth service and maintaining high-quality standards</p><p>Lead, motivate, and develop a team of F&B staff to achieve operational excellence</p><p>Coordinate with kitchen staff to maintain menu quality and consistency</p><p>Manage inventory, place orders, and control costs while upholding product quality</p><p>Ensure compliance with food safety regulations and company policies</p><p>Handle guest inquiries, special requests, and resolve issues promptly and professionally</p><p>Assist in creating and implementing innovative F&B promotions and events</p><p>Monitor and analyze sales data to identify trends and opportunities for improvement</p><p>Conduct regular staff training sessions to enhance service skills and product knowledge</p><p>Maintain a clean, organized, and safe work environment for staff and guests</p><p>Collaborate with other departments to ensure seamless guest experiences</p><p>Stay updated on local culinary trends and incorporate them into menu offerings</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience as a Food & Beverage Supervisor or in a similar leadership role</li><li>Strong leadership and communication skills with the ability to motivate team members</li><li>Excellent problem-solving abilities and meticulous attention to detail</li><li>In-depth knowledge of food safety regulations and industry best practices</li><li>Proficiency in inventory management and cost control,</li><li>Flexibility to work various shifts, including early mornings, late evenings, and weekends</li><li>Passion for delivering exceptional guest experiences with a positive, customer-first mindset</li><li>Bachelor's degree in Hospitality Management or related field (preferred)</li><li>Fluency in English and Arabic</li><li>Understanding of local cuisine, cultural preferences, and customs in Saudi Arabia</li><li>Ability to thrive in a fast-paced, dynamic environment</li><li>Strong organizational and time management skills</li><li>Proficiency in Microsoft Office suite and hospitality management software</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved. Prepare daily consolidated deposits of cash received by all cash handling employees. Document, maintain, communicate, and act upon all Cash Variances. Prepare, maintain, and administer all cashier banks and contracts. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 1 year of related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: State or Regional Massage License</p><p></p></section>