Jobs in Tourism Sector in Saudi
7270 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >Key Responsibilities</span></p><p>Pre-Opening</p><ul><li>Develop and implement Housekeeping Standard Operating Procedures (SOPs).</li><li>Recruit, onboard, train, and develop the Housekeeping team.</li><li>Establish room cleaning standards in accordance with Accor and Mantis brand requirements.</li><li>Participate in snagging, mock-up room inspections, and handover processes.</li><li>Assist in OS&E and FF&E planning, receiving, inventory, and setup.</li><li>Prepare operating budgets, manpower plans, duty rosters, and departmental schedules.</li><li>Support opening readiness activities and trial operations.</li></ul><p>Operations</p><ul><li>Lead the daily Housekeeping operation to achieve exceptional cleanliness and presentation standards.</li><li>Ensure guest rooms, villas, public areas, offices, and heartist facilities are maintained to luxury standards.</li><li>Conduct regular inspections and implement corrective actions where required.</li><li>Ensure all guestrooms are released on time to support Front Office operations.</li><li>Coordinate closely with Front Office, Engineering, Security, Laundry, and Food & Beverage.</li><li>Respond promptly and professionally to guest requests and service recovery situations.</li><li>Monitor linen, uniforms, guest supplies, amenities, and cleaning chemicals.</li><li>Ensure all equipment is properly maintained and safely operated.</li></ul><p>Leadership</p><ul><li>Lead, coach, mentor, and motivate the Housekeeping team.</li><li>Conduct departmental briefings and regular performance discussions.</li><li>Identify training needs and support continuous learning.</li><li>Foster a culture of teamwork, accountability, and guest-centric service.</li><li>Promote the Accor Heartist culture and company values.</li></ul><p>Quality & Brand Standards</p><ul><li>Maintain compliance with Accor and Mantis brand standards.</li><li>Conduct regular room quality inspections and cleanliness audits.</li><li>Ensure guest satisfaction scores and online reputation targets are achieved.</li><li>Implement continuous improvement initiatives.</li></ul><p>Financial Management</p><ul><li>Prepare and manage the departmental budget.</li><li>Control labour costs, productivity, and departmental expenses.</li><li>Monitor inventory levels and minimise waste.</li><li>Ensure purchasing follows company procedures.</li></ul><p>Health, Safety & Compliance</p><ul><li>Ensure compliance with Saudi labour regulations and health and safety requirements.</li><li>Maintain proper chemical handling procedures and MSDS compliance.</li><li>Ensure housekeeping storerooms remain organised and secure.</li><li>Participate in emergency response and crisis management procedures.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications Diploma or Bachelor's Degree in Hospitality Management or related field. Minimum 2 years' experience in Housekeeping leadership within luxury hotels or resorts. Previous pre-opening experience is highly preferred. Strong knowledge of luxury housekeeping operations, Saudi labor law and quality standards. Excellent leadership and coaching skills. Strong English communication skills; Arabic is an advantage. Proficient in Microsoft Office and hotel PMS systems (Opera Cloud preferred). Excellent organisational and planning abilities.</p><p></p></section>
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<p><span>Assists operationally and administratively in the achievement of department’s pre-determined sales and revenue targets.</span></p><br><br><b>Qualifications:</b><br><p><span>Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good customer service, communications and interpersonal skills are a must.</span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.<br><br><b><span>Localization Requirement</span></b><p><u><b><span>This position is open to Saudi Nationals only, in line with our Saudization and localization commitments.</span></b></u></p><br><br><b><span>About the Role</span></b><p><span>As a </span><b><span>Hostess at Café Boulud</span></b><span>, you will be the first point of contact for our guests, creating a warm and memorable first impression while delivering the exceptional service standards that define Four Seasons. You will be responsible for welcoming and seating guests, managing reservations, coordinating table assignments, and ensuring a seamless dining experience from arrival to departure.</span></p><br><br><p><span>Working closely with the Restaurant Management and Service team, you will oversee the flow of the restaurant, maximize seating efficiency, and promptly respond to guest inquiries while maintaining the highest levels of professionalism, courtesy, and hospitality.</span></p><br><br><p><span>Your knowledge of the restaurant's offerings, combined with your attention to detail and genuine passion for guest service, will contribute to creating exceptional dining experiences at </span><b><span>Café Boulud</span></b><span>.</span></p><br><br><span>Four Seasons Hotel Riyadh</span><p><span>Located in the heart of the capital within the iconic 99-storey Kingdom Tower, Four Seasons Hotel Riyadh offers an exceptional luxury experience with 276 spacious guest rooms, including 39 luxurious suites. The hotel enjoys a prestigious location with convenient access to Riyadh's business districts, luxury shopping, and cultural attractions.</span></p><br><br><span>Café Boulud</span><p><span>Created by world-renowned Chef </span><b><span>Daniel Boulud</span></b><span>, </span><b><span>Café Boulud Riyadh</span></b><span> offers a contemporary French dining experience inspired by Chef Boulud's signature culinary philosophy. The restaurant combines refined cuisine with warm hospitality, providing guests with an elegant yet welcoming atmosphere for breakfast, lunch, and dinner.</span></p><br><br><p><span>As a Hostess, you will play a vital role in ensuring every guest receives a personalized and memorable welcome while maintaining the smooth operation of the restaurant's reservation and seating process.</span></p><br><br><span>Spa and Wellness</span><p><span>Our world-class spa features eight treatment rooms for male guests and one treatment room exclusively for female guests, complemented by premium wellness facilities and a fully equipped fitness centre. Supported by a dedicated team of professionals, the Spa delivers exceptional experiences aligned with Four Seasons standards.</span></p><br><br><br><span>Knowledge and Skills</span><ul><li><span>High school diploma or equivalent.</span></li><li><span>Six months to one year of experience in a restaurant, Food & Beverage, or guest service environment, preferably within a luxury hotel or fine dining restaurant.</span></li><li><span>Previous hostess or restaurant reservations experience is preferred.</span></li><li><span>Strong guest service and interpersonal skills.</span></li><li><span>Excellent verbal communication skills in both </span><b><span>English and Arabic</span></b><span> are preferred.</span></li><li><span>Working knowledge of restaurant reservations systems (SevenRooms experience is an advantage).</span></li><li><span>Basic computer proficiency.</span></li><li><span>Strong organisational and multitasking skills.</span></li><li><span>Professional appearance and grooming in accordance with Four Seasons standards.</span></li><li><span>Ability to work flexible shifts, including weekends and public holidays.</span></li></ul><span>What to Expect</span><ul><li><span>Competitive net salary in a tax-free environment</span></li><li><span>Competitive housing allowance</span></li><li><span>Transportation allowance</span></li><li><span>21 days of annual vacation</span></li><li><span>10 public holidays per year</span></li><li><span>Paid annual home leave ticket</span></li><li><span>Complimentary employee meals</span></li><li><span>Medical insurance</span></li><li><span>Life insurance</span></li><li><span>Employee Assistance Program</span></li><li><span>Worldwide complimentary room nights with Four Seasons</span></li><li><span>Laundry and dry-cleaning for work attire</span></li><li><span>Growth and development opportunities</span></li></ul><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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1+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<span></span><p><span><strong>Be the change. Join the world’s most visionary developer.</strong></span></p><br><br>
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<p><span>Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel. We are purpose-driven and committed to people and planet.</span></p><br><br>
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<p><span>Our transformative programs are a driving force in achieving Vision 2030, as well as leading the world towards regenerative tourism.</span></p><br><br>
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<p><span><strong>Join RSG and be part of the positive change for Saudi Arabia and the world.</strong></span></p><br><br>
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<p><span><strong>Job Purpose:</strong></span></p><br><br>
<ul>
<li><span>The Manager – Residential Marketing is responsible for supporting the planning, coordination, and execution of marketing and communications initiatives that support the destination's residential marketing and sales objectives across the Red Sea Residences portfolio.</span></li>
<li><span>The role is responsible for delivering ROI-driven campaigns, events, and marketing activities aligned with approved marketing plans.</span></li>
<li><span>Working closely with senior members of the marketing team, the Manager will execute integrated marketing initiatives that support wider business and commercial objectives.</span></li>
<li><span>The role contributes to brand awareness, customer engagement, lead generation, and sales enablement activities across the residential development portfolio.</span></li>
<li><span>The Manager will work with internal stakeholders, operator partners, and external agencies to ensure the delivery of high-quality marketing campaigns, content, and collateral that align with the brand's positioning and objectives.</span></li>
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<p><span><strong>Job Responsibilities: </strong></span></p><br><br>
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<p><span><em>Functional / Technical Responsibilities</em></span></p><br><br>
<ul>
<li><span>Support the development and execution of integrated marketing and communications plans tailored to the regional and global residential real estate market, driving brand awareness and lead generation in line with commercial objectives.</span></li>
<li><span>Execute marketing campaigns across multiple channels, including websites, paid social media, print advertising, content production, brochures, PR, email marketing, and digital platforms.</span></li>
<li><span>Develop a strong understanding of the business and marketing strategy to effectively implement residential marketing plans and activities.</span></li>
<li><span>Manage and implement asset-specific content plans across relevant channels to engage target audiences and support sales objectives.</span></li>
<li><span>Assist in managing marketing budgets and ensuring effective utilization of resources to maximize return on investment.</span></li>
<li><span>Support marketing procurement activities, including agency engagement and budget tracking, while ensuring compliance with company policies and guidelines.</span></li>
<li><span>Coordinate with operator partners and agencies in the development and production of co-branded sales collateral and marketing content.</span></li>
<li><span>Work closely with the Sales team to plan and execute events, roadshows, roundtables, and campaigns that support lead generation and business development objectives.</span></li>
<li><span>Support audience segmentation, positioning initiatives, and targeted marketing activities across various channels and customer groups.</span></li>
<li><span>Collaborate with internal stakeholders to develop asset-specific marketing content and sales collateral aligned with the positioning of Red Sea Residences developments.</span></li>
<li><span>Manage updates and content requirements for the Red Sea Residences website to ensure accuracy, relevance, and alignment with current campaigns.</span></li>
<li><span>Analyze customer insights, market trends, and campaign performance to identify opportunities for continuous improvement.</span></li>
<li><span>Support the identification and participation in relevant residential marketing events, exhibitions, and industry forums.</span></li>
<li><span>Ensure effective communication and coordination across stakeholders to support successful project delivery.</span></li>
<li><span>Manage assigned projects and marketing initiatives through planning, coordination, execution, evaluation, and reporting.</span></li>
<li><span>Work with digital, creative, media, PR, and social media agencies to develop campaign briefs and ensure deliverables meet agreed objectives.</span></li>
<li><span>Execute multi-channel marketing campaigns across the customer journey, ensuring consistency of messaging and brand standards.</span></li>
<li><span>Present campaign recommendations, project updates, and performance reports to stakeholders as required.</span></li>
<li><span>Collaborate with the Digital team to monitor campaign performance, analyze data, and provide recommendations for future marketing initiatives and go-to-market strategies.</span></li>
</ul>
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<p><span><strong>Qualifications & Experience</strong></span></p><br><br>
<ul>
<li><span>Bachelor's degree in Marketing, Communications, Business Administration, or a related discipline.</span></li>
<li><span>5–7 years of marketing experience within a real estate developer, destination developer, hospitality organization, or related industry.</span></li>
<li><span>Experience in luxury, premium, HNWI, or lifestyle brands is preferred.</span></li>
<li><span>Demonstrated experience delivering integrated marketing campaigns across digital, content, events, PR, and traditional marketing channels.</span></li>
<li><span>Strong project management and stakeholder management capabilities.</span></li>
<li><span>Experience working with agencies, suppliers, and external partners.</span></li>
<li><span>Good understanding of marketing analytics, market research, and customer insights.</span></li>
<li><span>Strong written and verbal communication skills.</span></li>
<li><span>Strong presentation and organizational skills.</span></li>
<li><span>Creative mindset with the ability to develop engaging and impactful marketing initiatives.</span></li>
<li><span>Proficiency in Microsoft Office and marketing technologies/platforms is preferred.</span></li>
</ul>
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Preferred candidate </h2>
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<b>Years of experience</b>
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1+ years </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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Accommodation Specialist (Freelance Contract) Location: Khobar & Jeddah, Saudi Arabia Contract Type: Freelance Duration: 7 Months Start Date: ASAP<br>About the Role We are seeking an experienced Accommodation Specialist to support the delivery of accommodation services for a large-scale international sporting event. The successful candidate will be responsible for coordinating hotel bookings, managing room allocations, maintaining accommodation records, and ensuring a seamless accommodation experience for all accredited stakeholders.<br>The ideal candidate is highly organized, detail-oriented, and capable of managing multiple accommodation requests while working closely with hotels, suppliers, and internal operational teams.<br>Key Responsibilities Manage accommodation bookings and room allocations for workforce, officials, VIPs, contractors, and other accredited stakeholders. Maintain accurate accommodation databases, rooming lists, occupancy reports, and reservation records. Liaise with hotels and accommodation providers regarding bookings, amendments, cancellations, and availability. Coordinate arrivals, departures, special requests, and last-minute accommodation changes. Monitor room inventory and ensure accommodation plans align with operational requirements. Resolve accommodation-related issues efficiently while maintaining a high standard of customer service. Support hotel inspections, room block management, and operational readiness activities. Work closely with transport, accreditation, logistics, and operations teams to ensure seamless guest movement. Prepare accommodation reports and provide regular updates to management. Ensure accommodation procedures comply with event operational standards and timelines. Provide on-site accommodation support during event operations, including weekends and extended working hours when required.<br>Requirements Bachelor's degree in Hospitality Management, Tourism, Event Management, Business Administration, or a related field.3+ years of experience in accommodation, hospitality, hotel operations, travel management, or event operations. Previous experience supporting major sporting events, exhibitions, conferences, or large-scale projects is highly desirable. Strong organizational and problem-solving skills with excellent attention to detail. Excellent communication and stakeholder management abilities. Proficiency in Microsoft Office, particularly Excel; experience with accommodation or hotel management systems is an advantage. Ability to work in a fast-paced, deadline-driven environment. Fluent in English; Arabic is an advantage.<br>What We Offer Opportunity to work on a prestigious international sporting event. Dynamic and collaborative multicultural environment. Seven-month freelance contract with immediate start.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Supervise and coordinate all food and beverage staff, including servers, bartenders, and kitchen personnel, ensuring adherence to company standards and service protocols Maintain and enforce rigorous quality standards for food presentation, beverage preparation, and overall guest service delivery Manage inventory levels, monitor food and beverage costs, and implement cost-control measures while maintaining quality Train, onboard, and develop team members through regular coaching, performance feedback, and skill-building initiatives Ensure full compliance with health, safety, and sanitation regulations, conducting regular inspections and audits Coordinate seamlessly between front-of-house and kitchen operations to optimize workflow and service efficiency Address guest concerns and complaints professionally and promptly, implementing solutions to enhance satisfaction Monitor key performance metrics, including guest feedback, staff performance, and operational efficiency Prepare and present regular reports on operations, staffing, and financial performance to management Customize service experiences to meet guest preferences and special requests while maintaining operational standards Participate in menu planning and promotional activities to drive revenue and guest engagement</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 3-5 years of supervisory or management experience in food and beverage operations Proven track record of successfully leading and motivating diverse teams in a hospitality environment Comprehensive knowledge of food safety standards, health codes, and sanitation best practices Strong understanding of inventory management, cost control, and financial accountability Excellent interpersonal and communication skills with the ability to interact professionally with guests and staff Demonstrated problem-solving abilities and sound decision-making skills under pressure Proficiency with point-of-sale (POS) systems and restaurant management software Exceptional organizational and time management skills with attention to detail Customer-focused mindset with a commitment to delivering exceptional service experiences</p><p>Preferred: Experience in luxury hospitality or upscale resort environments Preferred: Familiarity with Saudi Arabian hospitality standards and cultural practices Preferred: Multilingual capabilities (Arabic and English fluency is advantageous) Preferred: Knowledge of beverage management, wine service, or mixology</p><p></p></section>
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<p><span>Contributes to the smooth and efficient running of the Reception within the Spa of Rooms Division</span></p><br><br><b>Qualifications:</b><br><p><span>Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good customer service, communications and interpersonal skills are a must.</span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Nationality</b>
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Saudi Arabia </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<span><br>JOB SUMMARY<br>Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Developing & Executing Sales Strategies<br>• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>• Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>• Recommends booking goals for sales team members.<br>Managing Sales Activities<br>• Monitors all day to day activities of direct reports.<br>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing & Reporting on Sales and Financial Data<br>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>• Assists Revenue Management with completing accurate six period projections.<br>• Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Develops and manages relationships with key stakeholders, both internal and external.<br>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>Managing and Conducting Human Resource Activities<br>• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.<br>• Utilizes all available on the job training tools for employees.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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8+ years </div>
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<b>Nationality</b>
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Saudi Arabia </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Developing & Executing Sales Strategies<br>• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>• Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>• Recommends booking goals for sales team members.<br>Managing Sales Activities<br>• Monitors all day to day activities of direct reports.<br>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing & Reporting on Sales and Financial Data<br>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>• Assists Revenue Management with completing accurate six period projections.<br>• Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Develops and manages relationships with key stakeholders, both internal and external.<br>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>Managing and Conducting Human Resource Activities<br>• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.<br>• Utilizes all available on the job training tools for employees.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
8+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
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<div class="col is-9 p5" data-automation-id="data_Nationality">
Saudi Arabia </div>
</div>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Company Description Narcissus Hotels & Resorts is a Saudi luxury hospitality brand that combines authentic Arabian heritage with refined, contemporary service. The group operates distinguished properties, including Narcissus Riyadh, a premium urban hotel serving business and leisure guests in the capital, and Narcissus Obhur in Jeddah, a luxury beachfront resort with private beach, spa, and comprehensive leisure facilities. Narcissus Al Hamra is known for its prime location and high-end services, catering to events, meetings, and relaxing stays. Across all properties, the brand focuses on service excellence, innovation, and building lasting guest relationships, aligned with the Kingdom’s vision for tourism and hospitality growth. Role Description The Sales Specialist is a full-time, on-site role based at Narcissus Obhur in Jeddah. The role involves actively promoting hotel services and packages, managing client relationships, and identifying new business opportunities in the local and regional market. At Narcissus Hotels & Resorts, I am responsible for developing and managing corporate agreements with a wide range of companies to drive business and increase hotel revenue. My role includes identifying potential corporate clients, negotiating tailored agreements, and building long-term partnerships that ensure consistent bookings across rooms, events, and hospitality services. I actively work on offering exclusive corporate rates and customized packages that meet client needs while maximizing occupancy and revenue. Additionally, I coordinate closely with internal teams to deliver seamless experiences for corporate guests and maintain strong relationships to encourage repeat business. Qualifications Candidates should possess strong Communication and Customer Service skills to interact effectively with guests, corporate clients, and internal teams. Candidates should possess solid Sales and Sales Management skills to generate leads, close deals, and support the execution of sales plans and targets. Candidates should possess Training capabilities to help onboard team members, support sales best practices, and contribute to continuous performance improvement. Prior experience in hospitality or luxury services sales is highly beneficial. Strong negotiation, presentation, and relationship-building skills. Proficiency in MS Office and basic CRM or hotel sales systems. Fluency in English; Arabic language skills are an advantage. Diploma or bachelor’s degree in Business, Marketing, Hospitality Management, or a related field preferred.
<p><h4>Job summary</h4>
<p>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Ensuring culinary standards and responsibilities are met</h4>
<ul>
<li>Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.</li>
<li>Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.</li>
<li>Assists Executive Chef with all kitchen operations and preparation.</li>
<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li>
<li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.</li>
<li>Assists in determining how food should be presented and creates decorative food displays.</li>
<li>Maintains purchasing, receiving and food storage standards.</li>
<li>Ensures compliance with food handling and sanitation standards.</li>
<li>Performs all duties of kitchen managers and employees as necessary.</li>
<li>Recognizes superior quality products, presentations and flavor.</li>
<li>Ensures compliance with all applicable laws and regulations.</li>
<li>Follows proper handling and right temperature of all food products.</li>
<li>Operates and maintains all department equipment and reports malfunctions.</li>
<li>Checks the quality of raw and cooked food products to ensure that standards are met.</li>
</ul>
<h4>Leading kitchen operations</h4>
<ul>
<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li>
<li>Leads shifts while personally preparing food items and executing requests based on required specifications.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Serves as a role model to demonstrate appropriate behaviors.</li>
<li>Maintains the productivity level of employees.</li>
<li>Ensures employees understand expectations and parameters.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
<li>Ensures property policies are administered fairly and consistently.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position.</li>
<li>Recognizes success performance and produces desired results.</li>
</ul>
<h4>Ensuring exceptional customer service</h4>
<ul>
<li>Provides services that are above and beyond for customer satisfaction and retention.</li>
<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Sets a positive example for guest relations.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Handles guest problems and complaints.</li>
</ul>
<h4>Maintaining culinary goals</h4>
<ul>
<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li>
<li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li>
<li>Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.</li>
<li>Trains employees in safety procedures.</li>
</ul>
<h4>Managing and conducting human resource activities</h4>
<ul>
<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li>
<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Brings issues to the attention of the department manager and Human Resources as necessary.</li>
</ul>
<h4>Additional responsibilities</h4>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Attends and participates in all pertinent meetings.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer. OR 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required. CORE WORK ACTIVITIES Administering Employee Training Programs Promotes and informs employees about all training programs. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Helps employees identify specific behaviors that will contribute to service excellence. Ensures employees receive on-going training to understand guest expectations. Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. Meets with training cadre on a regular basis to support training efforts. Observes service behaviors of employees and provides feedback to individuals and/or managers. Evaluating Training Programs Effectiveness Monitors enrollment and attendance at training classes. Meets regularly with participants to assess progress and address concerns. Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Measures transfer of learning from training courses to the operation. Ensures adult learning principles are incorporated into training programs. Developing Training Program Plans and Budgets Ensures all training and development activities (department specific and general property training) are strategically linked to the organization s mission and vision. Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. Makes any necessary adjustments to training methodology and/or re-trains as appropriate. Aligns current training and development programs to effectively impact key business indicators. Establishes guidelines so employees understand expectations and parameters. Develops specific training to improve service performance. Drives brand values and philosophy in all training and development activities. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Managing Training Budgets Participates in the development of the Training budget as required. Manages budget in alignment with Human Resources and property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals. Utilizes P-card if appropriate to control and monitor departmental expenditures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience</h2>
<p>2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.</p>
<p>OR</p>
<p>4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>The Adventure Park Manager is responsible for the overall management, safety, and commercial performance of the hotel's adventure park. The role oversees daily operations, guest experience, team leadership, equipment maintenance, safety compliance, revenue generation, and the delivery of engaging outdoor activities that align with the hotel's upscale premium brand standards. The Adventure Park Manager ensures every guest enjoys a safe, memorable, and high-quality adventure experience.</p><br><p><strong>Operations Management</strong></p><br><ul><li>Plan, organize, and oversee the daily operations of the Adventure Park.</li><li>Ensure all attractions, activities, and facilities operate safely and efficiently.</li><li>Develop operating procedures and emergency response plans for all adventure activities.</li><li>Monitor attraction capacity and guest flow to maximize safety and guest satisfaction.</li><li>Coordinate park opening and closing procedures.</li><li>Ensure all equipment and facilities are maintained to operational standards.</li></ul><p><strong>Guest Experience</strong></p><br><ul><li>Deliver exceptional guest experiences through professional, engaging, and safe adventure activities.</li><li>Monitor guest feedback and implement improvements where necessary.</li><li>Resolve guest concerns promptly and professionally.</li><li>Develop new adventure experiences and seasonal activities to enhance the guest offering.</li><li>Promote a culture of service excellence throughout the team.</li></ul><p><strong>Safety & Risk Management</strong></p><br><ul><li>Ensure strict compliance with all health, safety, and adventure activity regulations.</li><li>Conduct regular risk assessments for all attractions and activities.</li><li>Ensure all safety inspections are completed and documented.</li><li>Verify that all adventure equipment is inspected, maintained, and certified.</li><li>Lead emergency preparedness, evacuation procedures, and incident response.</li><li>Investigate accidents and implement corrective actions.</li></ul><p><strong>Leadership & People Management</strong></p><br><ul><li>Recruit, train, coach, and develop the Adventure Park team.</li><li>Conduct regular performance reviews and provide ongoing coaching.</li><li>Schedule team members to meet operational requirements.</li><li>Foster a positive, safety-focused, and guest-centric culture.</li><li>Promote teamwork, accountability, and continuous improvement.</li></ul><p><strong>Commercial Performance</strong></p><br><ul><li>Achieve revenue and profitability targets for the Adventure Park.</li><li>Monitor operating expenses and control departmental costs.</li><li>Identify opportunities to increase revenue through activities, packages, events, and partnerships.</li><li>Work closely with Sales & Marketing to promote the Adventure Park.</li><li>Support budgeting and financial forecasting.</li></ul><p><strong>Equipment & Asset Management</strong></p><br><ul><li>Maintain an accurate inventory of adventure equipment and supplies.</li><li>Ensure equipment inspections, servicing, and replacement schedules are followed.</li><li>Coordinate repairs with Engineering and external contractors.</li><li>Protect company assets through proper storage and maintenance procedures.</li></ul><p><strong>Administration & Compliance</strong></p><br><ul><li>Prepare operational reports, safety reports, and performance metrics.</li><li>Maintain activity logs, incident reports, inspection records, and training documentation.</li><li>Ensure compliance with company policies, insurance requirements, and local regulations.</li><li>Participate in audits and implement corrective actions where required.</li></ul><p><strong>Collaboration</strong></p><br><ul><li>Work closely with Front Office, Housekeeping, Engineering, Security, Food & Beverage, Sales & Marketing, and People & Culture to ensure seamless operations.</li><li>Support hotel events and guest activities requiring Adventure Park participation.</li><li>Collaborate with external vendors, instructors, and regulatory authorities when required.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Recreation Management, Sports Management, Hospitality Management, Tourism, Physical Education, or a related field is preferred.</li></ul><p><strong>Experience</strong></p><br><ul><li>Minimum 5 years of experience managing adventure parks, outdoor recreation facilities, theme parks, or similar leisure operations.</li><li>At least 2 years in a leadership or managerial role.</li><li>Experience in an upscale premium hospitality environment is an advantage.</li><li>Pre-opening experience is highly desirable.</li></ul><br>Additional Information<br><br><p>At Gamra by Mantis, we create meaningful experiences inspired by nature, culture, and adventure. As part of the Accor family, we seek Heartists who are passionate about hospitality, committed to excellence, and dedicated to creating memorable guest journeys through genuine care and personalized service.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Director of Rooms is a key pre-opening leader responsible for the successful set-up, launch and ongoing direction of all Rooms Division operations. This role will establish Raffles brand standards, recruit and develop high-performing teams, and design exceptional guest journeys. Following opening, the Director of Rooms will drive service excellence, operational efficiency, and financial performance across the Rooms Division, ensuring a seamless transition from opening to steady-state operations. Leadership Presence & Brand Stewardship Sets the standard for luxury experiences through hands on leadership, emotional intelligence, and authentic guest connection. Serves as a visible, confident, and refined leader across the property cultivating strong engagement with guests, residents, and colleagues. Acts as a brand ambassador for Raffles Diriyah, representing the hotel vision with sophistication, creativity, and impeccable judgment. Partners closely with the General Manager and Executive Committee to translate strategic priorities into clear pre-opening and operating goals, structured action plans, and measurable outcome. Operational Performance & Strategic Execution Lead the pre-opening planning and set-up of the Rooms Division, including Front Office, Housekeeping, Guest Relations, Concierge, Raffles Butler, and related functions, ensuring seamless execution and consistency of experience. Oversees financial performance, including pre-opening budgeting, forecasting, budgeting, cost control, and revenue optimization across all outlets. Drives performance against Forbes Travel Guide, LQA, and internal brand standards, ensuring all venues meet and exceed luxury benchmarks. Develops and executes action plans based on guest feedback, financial results, and audit outcomes, fostering continuous improvement year round. Work closely with Revenue Management, Sales, and Marketing to support pre-opening pricing, positioning, and go-to-market strategies. Maintains deep expertise in luxury dining standards, ensuring leaders are trained, empowered, and accountable. Ensures effective labour management, productivity, and operational KPIs to balance service excellence with financial discipline. Brings proven pre-opening and project management experience required to navigate both short term operational initiatives and long range capital plans. Maintains transparency and strong communication within a high touch ownership environment. Culture, Talent & Engagement Leads hiring, onboarding, and training to ensure alignment with brand standards and cultural values. Builds a high performance culture rooted in collaboration, creativity, and accountability across Rooms Department teams. Partners closely with People & Culture to drive engagement, retention, and development initiatives within the division. Translates colleague engagement insights into actionable plans with measurable outcomes. Mentors and develops Rooms leaders, strengthening succession pipelines and long term capability. Sustains energy, creativity, and a sense of purpose within a dynamic and competitive luxury dining landscape. Guest Experience, Safety & Brand Standards Takes ownership of the end to end Rooms guest experience, ensuring exceptional service, quality, and consistency across all venues. Champions innovation and creativity, continually elevating dining concepts, service rituals, and guest engagement. Drives personalization and memorable moments that reflect modern luxury while honouring Raffles heritage. Ensures compliance with health, safety, sanitation, and regulatory standards across Rooms operation. Analyses guest feedback and quality metrics to implement structured improvements and sustain excellence. Oversee the end-to-end guest journey design, ensuring Raffle experience from pre-arrival to post-departure. Establish guest feedback, service recovery, and online reputation processes in readiness for opening.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><ul><li>Minimum 10 years of progressive Rooms leadership experience within luxury or ultra luxury hotel brands.</li><li>At least 5 years in a senior Rooms leadership role (Director of Rooms, Executive Assistant Director of Rooms, or equivalent) within a Forbes rated, or comparable luxury property.</li><li>Proven success leading diverse teams, in high end luxury, ultra-luxury hotels.</li><li>Strong financial acumen with demonstrated experience in revenue growth, cost control, and profitability within complex Rooms operations.</li><li>Bachelor s degree in hospitality management, Tourism, Business, or a related field preferred.</li><li>Deep knowledge of luxury service standards, culinary trends, and operational best practices within the global luxury dining landscape.</li></ul><h2>Leadership Style & Personal Attributes</h2><ul><li>A dynamic, emotionally intelligent leader with a passion for hospitality, and guest experience.</li><li>Warm, polished, and service driven, with the ability to inspire teams and connect authentically.</li><li>Creative and commercially minded, balancing innovation with operational discipline.</li><li>Highly detail oriented with strong judgment and problem solving capabilities.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Director of Rooms is a key pre-opening leader responsible for the successful set-up, launch and ongoing direction of all Rooms Division operations. This role will establish Raffles brand standards, recruit and develop high-performing teams, and design exceptional guest journeys. Following opening, the Director of Rooms will drive service excellence, operational efficiency, and financial performance across the Rooms Division, ensuring a seamless transition from opening to steady-state operations.</p><p><strong>Leadership Presence & Brand Stewardship</strong></p><ul><li>Sets the standard for luxury experiences through hands on leadership, emotional intelligence, and authentic guest connection.</li><li>Serves as a visible, confident, and refined leader across the property cultivating strong engagement with guests, residents, and colleagues.</li><li>Acts as a brand ambassador for Raffles Diriyah, representing the hotel vision with sophistication, creativity, and impeccable judgment.</li><li>Partners closely with the General Manager and Executive Committee to translate strategic priorities into clear pre-opening and operating goals, structured action plans, and measurable outcome.</li></ul><p><strong>Operational Performance & Strategic Execution</strong></p><ul><li>Lead the pre-opening planning and set-up of the Rooms Division, including Front Office, Housekeeping, Guest Relations, Concierge, Raffles Butler, and related functions, ensuring seamless execution and consistency of experience.</li><li>Oversees financial performance, including pre-opening budgeting, forecasting, budgeting, cost control, and revenue optimization across all outlets.</li><li>Drives performance against Forbes Travel Guide, LQA, and internal brand standards, ensuring all venues meet and exceed luxury benchmarks.</li><li>Develops and executes action plans based on guest feedback, financial results, and audit outcomes, fostering continuous improvement year round.</li><li>Work closely with Revenue Management, Sales, and Marketing to support pre-opening pricing, positioning, and go-to-market strategies.</li><li>Maintains deep expertise in luxury dining standards, ensuring leaders are trained, empowered, and accountable.</li><li>Ensures effective labour management, productivity, and operational KPIs to balance service excellence with financial discipline.</li><li>Brings proven pre-opening and project management experience required to navigate both short term operational initiatives and long range capital plans.</li><li>Maintains transparency and strong communication within a high touch ownership environment.</li></ul><p><strong>Culture, Talent & Engagement</strong></p><ul><li>Leads hiring, onboarding, and training to ensure alignment with brand standards and cultural values.</li><li>Builds a high performance culture rooted in collaboration, creativity, and accountability across Rooms Department teams.</li><li>Partners closely with People & Culture to drive engagement, retention, and development initiatives within the division.</li><li>Translates colleague engagement insights into actionable plans with measurable outcomes.</li><li>Mentors and develops Rooms leaders, strengthening succession pipelines and long term capability.</li><li>Sustains energy, creativity, and a sense of purpose within a dynamic and competitive luxury dining landscape.</li></ul><p><strong>Guest Experience, Safety & Brand Standards</strong></p><ul><li>Takes ownership of the end to end Rooms guest experience, ensuring exceptional service, quality, and consistency across all venues.</li><li>Champions innovation and creativity, continually elevating dining concepts, service rituals, and guest engagement.</li><li>Drives personalization and memorable moments that reflect modern luxury while honouring Raffles heritage.</li><li>Ensures compliance with health, safety, sanitation, and regulatory standards across Rooms operation.</li><li>Analyses guest feedback and quality metrics to implement structured improvements and sustain excellence.</li><li>Oversee the end-to-end guest journey design, ensuring Raffle experience from pre-arrival to post-departure.</li><li>Establish guest feedback, service recovery, and online reputation processes in readiness for opening.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 10 years of progressive Rooms leadership experience within luxury or ultra luxury hotel brands.</li><li>At least 5 years in a senior Rooms leadership role (Director of Rooms, Executive Assistant Director of Rooms, or equivalent) within a Forbes rated, or comparable luxury property.</li><li>Proven success leading diverse teams, in high end luxury, ultra-luxury hotels.</li><li>Strong financial acumen with demonstrated experience in revenue growth, cost control, and profitability within complex Rooms operations.</li><li>Bachelor s degree in hospitality management, Tourism, Business, or a related field preferred.</li><li>Deep knowledge of luxury service standards, culinary trends, and operational best practices within the global luxury dining landscape.</li><li>A dynamic, emotionally intelligent leader with a passion for hospitality, and guest experience.</li><li>Warm, polished, and service driven, with the ability to inspire teams and connect authentically.</li><li>Creative and commercially minded, balancing innovation with operational discipline.</li><li>Highly detail oriented with strong judgment and problem solving capabilities.</li></ul><p></p></section>
<p>JOB SUMMARY Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster properties. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies.</p><p><strong>Desired Candidate Profile</strong></p><h2>Education and Experience</h2><p>2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 3 years experience in the revenue management, sales and marketing, or related professional area. OR 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area.</p>
<p>JOB SUMMARY Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster properties. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 3 years experience in the revenue management, sales and marketing, or related professional area. OR 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Qiddiya and the Director, Delivery (Hospitality) Role</h3>
<p style="margin:0 0 12px; ************;">Qiddiya is a 360 km2 mega-project located near Riyadh, Saudi Arabia, designed to become a global capital for entertainment, sports, and culture. This initiative involves developing a diverse range of facilities, from F1-grade racetracks and theme parks to stadiums and performance venues, contributing to a national transformation. Qiddiya is seeking a <strong style="font-weight:700;">Director, Delivery (Hospitality)</strong> to join its team in Riyadh, a full-time position critical to the successful realization of its ambitious projects.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Overview and Project Scope</h3>
<p style="margin:0 0 12px; ************;">The Director, Delivery will hold full developer-side accountability for the end-to-end project delivery of large-scale hospitality developments. This encompasses a portfolio of hotel assets, including ultra-luxury, luxury, and mid-scale properties, executed through multiple construction contracts. The primary objective is to ensure projects are delivered on time and within budget, while upholding the highest standards of quality, brand compliance, and operational readiness across all hospitality assets.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Primary Responsibilities</h3>
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<li style="margin:0 0 6px;">Manage and lead the delivery of hospitality projects, ensuring alignment with Qiddiya's strategic objectives and standards.</li>
<li style="margin:0 0 6px;">Develop and implement delivery strategies, schedules, and budgets, aligning with operator timelines, pre-opening requirements, and market positioning.</li>
<li style="margin:0 0 6px;">Oversee coordination among design, engineering, construction, procurement, and operator teams to ensure seamless execution and timely issue resolution.</li>
<li style="margin:0 0 6px;">Act as the primary interface with hotel operators and brand representatives, ensuring operator requirements are embedded, validated, and delivered in full compliance with brand standards and operational expectations.</li>
<li style="margin:0 0 6px;">Define and lead contracting and procurement strategies, including packaging of works (core & shell, fit-out, FF&E, OS&E), tendering, contractor selection, and contract award.</li>
<li style="margin:0 0 6px;">Ensure full compliance with operator brand standards, including review and approval of mock-ups, prototypes, and key guest-facing areas.</li>
<li style="margin:0 0 6px;">Monitor project performance, proactively manage risks, delays, and contractor claims, and implement mitigation strategies to protect programme, cost, and opening dates.</li>
<li style="margin:0 0 6px;">Ensure compliance with all safety, quality, and regulatory requirements, with a focus on hospitality-specific standards and approvals.</li>
<li style="margin:0 0 6px;">Hold full accountability for cost, cash flow, and commercial performance, including budgeting, forecasting, change management, claims resolution, and final account close-out.</li>
<li style="margin:0 0 6px;">Lead project close-out, testing and commissioning, authority approvals, and handover to operations, ensuring hospitality assets are fully ready for occupancy and long-term operation.</li>
<li style="margin:0 0 6px;">Lead integration of pre-opening activities with operators, ensuring seamless transition from construction completion to operational launch, including soft opening readiness and guest experience validation.</li>
<li style="margin:0 0 6px;">Prepare comprehensive project reports and present updates to senior management and stakeholders.</li>
<li style="margin:0 0 6px;">Promote innovation, sustainability, and best practices in hospitality delivery, aligned with Qiddiya's vision.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications and Experience</h3>
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<li style="margin:0 0 6px;">A minimum of <strong style="font-weight:700;">10 years of experience</strong> in project or construction management, with a significant focus on hospitality developments.</li>
<li style="margin:0 0 6px;">Demonstrated ability to manage multiple priorities and work under tight deadlines while maintaining a high level of attention to detail and quality.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Essential Skills and Attributes</h3>
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<li style="margin:0 0 6px;">Strong leadership capabilities with the ability to foster a high-performance, collaborative delivery culture.</li>
<li style="margin:0 0 6px;">Commitment to Qiddiya's values, safety commitments, and long-term vision.</li>
<li style="margin:0 0 6px;">A proven track record in mentoring and guiding junior staff in Project/Construction Management.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment and Impact</h3>
<p style="margin:0 0 12px; ************;">This full-time role offers the opportunity to contribute to a nationally significant project, shaping the future of entertainment, sports, and culture in Saudi Arabia. The Director, Delivery (Hospitality) will operate within a dynamic environment, driving the construction and operational readiness of iconic hospitality assets from the ground up.</p>
Job Title: Instructor – Watersports Division: Red Sea Sport & Entertainment (RSSE) Department: WAMA<br>About Red Sea Sport & Entertainment Red Sea Sport & Entertainment (RSSE) is a subsidiary of Red Sea Global (RSG), responsible for designing and delivering outstanding land and marine experiences at The Red Sea destination. RSSE operates a diverse portfolio of sports, adventure, and leisure offerings, including watersports through Galaxea, adventure experiences via Akun, and leisure activities delivered by WAMA.<br>RSSE plays a strategic role in partnership with the Saudi Olympic & Paralympic Committee, promoting inclusive, accessible, and world-class sports and recreational experiences. Guided by a strong commitment to people, planet, and purpose, RSSE supports Saudi Vision 2030 and the Kingdom’s ambition to lead in regenerative tourism.<br>Red Sea Sport & Entertainment – Where Nature Inspires Elevated Adventure.<br>Job Purpose The Water Sports Instructor is a position working throughout The Red Sea Project, whose primary goal is to support the Senior Water Sports Management to activate related tourism assets and deliver TRSP water sports program for all visiting guests. He/she is responsible for the supporting the day-to-day operations of all related projects, including working closely with hotel operators and TRSP operations team. Guest facing, the instructor role will be essential to the delivery of a world class guest experience at TRSP, always striving for better service, quality and style throughout the water sports program and their duties. In many ways our instructors are shaping the passion for water sports for an entire nation, leading by example and educating all our visitors about the opportunities of a life on and around the water. Our instructors truly are ambassadors of The Red Sea Project destination wide.<br>Key Responsibilities:Ensuring the compliance of all activities with the venue-specific standard operating procedures. Ensuring all equipment is kept clean and always maintained, this includes the venue and all related assets. Engaging in active promotion and advocation of all water sports activities delivered within the wider context of the project, including those not under their direct area of responsibility i.e., diving. Participating in regular review sessions with the water sports center management to provide updates on all aspects of day-to-day Watersports Centre operations. Be able to ensure activities are delivered to international rules and regulations as and when required by the venue-specific Standard Operating Procedures. Inspiring guests to try new activities, progress through training and accreditation and explore different water sports during their time with us, and when they return to us again. Follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure that work is carried out in a controlled and consistent manner. Assist in the preparation of accurate and timely functional MIS statements and reports to meet corporate and functional requirements, policies, and standards. Apply safety, quality and environmental management policies, procedures, and controls to ensure employee safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude. Contribute to the identification of opportunities for continuous improvement of department’s systems, processes and practices considering ‘international best practice’, improvement of business processes, cost reduction and productivity improvement.<br>Job Requirements<br>Skills: Proven ability to work within a multi-cultural team. An unyielding commitment to excellence. Demonstrate a self-motivated orientation The candidate must be basic in both written and spoken English, with the ability to communicate in a second language, such as Arabic, a distinct bonus. The ideal candidate will be a positive and proactive individual with an outgoing, charismatic, and approachable character and with a high aptitude for customer care. Good swimmer. Effective communicator Candidate should be understanding of different cultures.
<h2 class="h5">Job description</h2>
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<p><strong>Duties and Responsibilities</strong></p><br><p>As Director of Human Resources, I will assume full responsibility for the efficient operation of the Human Resources department to provide exceptional products and services within brand operating standards. In conjunction with the General Manager and other executives, I will be a key participant in setting the strategic direction of the property. I will be joining this hotel during the pre-opening phase and therefore the initial months will be focused on preparing the hotel for opening, after which the role will evolve to support the smooth running of the open hotel. </p><br><p>The duties and responsibilities will include:</p><br><ul><li>Strategically partner the General Manager across the full HR spectrum</li><li>Set up and oversee the entire HR department on property, including managing the HR team, preparing and implementing the resort’s human resources and manpower plan, managing the HR budget (including benefits and payroll), recruitment, performance, talent and succession planning, training and induction, host engagement and labor relations.</li><li>Lead on the HR-related pre-opening activities until the hotel is open, including activating the HR critical path, guiding the General Manager and hotel Executive Committee on all HR matters, and recruitment.</li><li>Oversee recruitment, succession planning and career development plans, conduct host satisfaction surveys and formulation of corrective action, arrange periodic host meetings and awards, champion the performance management system (G&O), analyze host turnover statistics and trends, ensure job descriptions are up-to-date and relevant and maintain confidential host files.</li><li>Conduct periodic salary and benefits surveys and make recommendations to remain competitive and in line with local prevailing statutes.</li><li>Be responsible for Host facilities, Host restaurant, Host committee, careers fairs and other activities as required.</li><li>Champion the social and environmental activities in coordination with the Sustainability Manager and coordinate with the identified organizations to carry out all planned social responsibility initiatives.</li><li>Continually focus on talent management for our hotel and for Six Senses.</li><li>Constantly assess training and human resources practices to remain relevant and effective.</li><li>Establish and deliver pre-established financial returns related to revenue generation, profitability and ROIC.</li><li>Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards. Ensure host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel.</li></ul><p><strong>Qualifications</strong></p><br><p>We’re looking for someone Out of the Ordinary, passionate about our brand and about luxury hospitality, with the following qualifications, technical skills and experience:</p><br><p>Proven results in senior HR roles within luxury hotels (5 years + ), with proven experience in Saudi Arabia.</p><br><p>Hotel pre-opening and Training experience preferred.</p><br><p>Bachelor’s degree in human resources, Communications or Business Management or equivalent experience.</p><br><p>Basic knowledge of Microsoft Computer programs; Word, Excel, PowerPoint, etc., and Human Resources/payroll systems. ADP/Timesaver experience preferred.</p><br><p>Professional HR designation (PHR, SPHR or other) preferred.</p><br><p>Fluent in English and Arabic</p><br><p>Must have the right to work in Saudi Arabia and knowledge of local labour legislation and HR landscape.</p><br><p>The above is intended to provide an overview of the role and responsibilities for a Director of Human Resources at Six Senses Wadi Safar. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.</p><br><p>Six Senses Wadi Safar is an equal opportunity employer. This policy applies to all terms and conditions of employment.</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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8+ years </div>
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Bachelor's degree / higher diploma </div>
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