Jobs in Tourism Sector in Saudi
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الهدف من الوظيفة<br><br>استقطاب عملاء جدد، وتطوير العلاقات مع العملاء الحاليين، وتسويق خدمات الإعاشة ومنتجات المواشي، بما يحقق مستهدفات المبيعات ويسهم في زيادة الإيرادات وتوسيع الحصة السوقية للشركة.<br><br>المهام والمسؤوليات<br><br>البحث عن فرص بيعية وعملاء جدد.<br><br>تنفيذ الزيارات الميدانية والاجتماعات مع العملاء.<br><br>تسويق خدمات ومنتجات الشركة وعرضها باحترافية.<br><br>إعداد عروض الأسعار ومتابعة اعتمادها حتى إغلاق الصفقة.<br><br>تحقيق مستهدفات المبيعات الشهرية والسنوية.<br><br>بناء علاقات طويلة الأمد مع العملاء والمحافظة عليها.<br><br>متابعة تنفيذ العقود بالتنسيق مع الإدارات المعنية.<br><br>متابعة تحصيل المستحقات وفق سياسات الشركة.<br><br>إعداد تقارير دورية عن الزيارات والفرص البيعية والمنافسين.<br><br>تمثيل الشركة في المعارض والفعاليات والاجتماعات التجارية.<br><br>المؤهلات<br><br>دبلوم أو بكالوريوس في إدارة الأعمال أو التسويق أو أي تخصص ذي صلة.<br><br>خبرة عملية في مبيعات الإعاشة أو المواشي أو الأغذية.<br><br>يفضل وجود شبكة علاقات مع شركات الإعاشة، والفنادق، وشركات الحج والعمرة، والجهات الحكومية، والمقاولين.<br><br>رخصة قيادة سارية والاستعداد للعمل الميداني.<br><br>المهارات<br><br>مهارات عالية في البيع والتفاوض.<br><br>القدرة على بناء العلاقات وإقناع العملاء.<br><br>إعداد ومتابعة عروض الأسعار.<br><br>مهارات التواصل والعرض والتقديم.<br><br>القدرة على تحقيق المستهدفات والعمل تحت الضغط.<br><br>إجادة استخدام الحاسب الآلي وبرامج Microsoft Office وأنظمة إدارة العملاء (CRM).<br><br>مؤشرات الأداء (KPIs)<br><br>تحقيق مستهدف المبيعات.<br><br>عدد العملاء الجدد.<br><br>عدد الزيارات الميدانية.<br><br>عدد العقود المبرمة.<br><br>نسبة تحويل عروض الأسعار إلى عقود.<br><br>قيمة المبيعات المحققة.<br><br>نسبة الاحتفاظ بالعملاء.<br><br>سرعة تحصيل المستحقات.<br><br>رضا العملاء.<br><br>الالتزام برفع التقارير الدورية.<br><br>المزايا<br><br>راتب تنافسي.<br><br>نظام عمولات وحوافز يعتمد على الأداء وتحقيق المستهدفات.<br><br>بيئة عمل احترافية وفرص للتطوير والنمو الوظيفي.
<p>We are looking for a restaurant delivery representative through food delivery applications who is excited to join our team to contribute to a fast and reliable delivery service. Your core responsibilities will include receiving orders and delivering them on time, ensuring product safety and good customer interaction. If you have strong driving skills, the ability to work under pressure, and are seeking a lucrative job opportunity, we invite you to apply.<br><br>Receiving orders from restaurants<br>Planning the best delivery routes to ensure efficiency<br>Delivering orders to customers while ensuring their satisfaction<br>Adhering to company policies and safety procedures</p><p> Valid residency for at least three months is required - a valid light vehicle license is required - individual professions are not accepted.</p>
الإدارة: التسويق والمبيعات وخدمة العملاء<br><br>الرئيس المباشر: المدير التنفيذي<br><br>الهدف من الوظيفة<br><br>تأسيس وإدارة وتشغيل إدارة التسويق والمبيعات وخدمة العملاء، والعمل على بناء العلامة التجارية، وزيادة المبيعات، وتحسين تجربة العملاء، من خلال تنفيذ وإدارة جميع الأنشطة التسويقية والبيعية وخدمة العملاء، مع تأسيس الأنظمة والإجراءات اللازمة لنمو الإدارة.<br><br>المهام والمسؤوليات<br><br>الإدارة والتخطيط<br><br>إعداد الخطة الاستراتيجية والتشغيلية للإدارة.<br><br>وضع الأهداف ومؤشرات الأداء ومتابعة تحقيقها.<br><br>إعداد التقارير الدورية ورفعها للمدير التنفيذي.<br><br>بناء السياسات والإجراءات الخاصة بالإدارة.<br><br>التسويق<br><br>إعداد وتنفيذ الحملات التسويقية.<br><br>إدارة الهوية والعلامة التجارية.<br><br>إدارة حسابات التواصل الاجتماعي.<br><br>كتابة وصناعة المحتوى والإشراف على إنتاجه.<br><br>التخطيط للتصوير والإعلانات والمواسم.<br><br>إدارة الحملات الإعلانية وتحليل نتائجها.<br><br>دراسة السوق والمنافسين.<br><br>المبيعات<br><br>إعداد وتنفيذ خطة المبيعات.<br><br>تطوير قنوات البيع.<br><br>إعداد العروض والبرامج الموسمية.<br><br>بناء شراكات مع الشركات والجهات المختلفة.<br><br>متابعة وتحليل أداء المبيعات.<br><br>خدمة العملاء<br><br>تطوير تجربة العميل.<br><br>متابعة الشكاوى والملاحظات حتى إغلاقها.<br><br>رفع مستوى رضا العملاء.<br><br>تحسين تقييمات المنصات الرقمية.<br><br>تطوير برامج الولاء والاحتفاظ بالعملاء.<br><br>الصلاحيات<br><br>اعتماد وتنفيذ الخطط التشغيلية للإدارة.<br><br>إدارة ميزانية الإدارة وفق الصلاحيات المعتمدة.<br><br>التوصية بالتعيينات المستقبلية عند التوسع.<br><br>التنسيق المباشر مع جميع الإدارات لتحقيق الأهداف.<br><br>المؤهلات<br><br>بكالوريوس في التسويق أو إدارة الأعمال أو تخصص ذي صلة.<br><br>خبرة لا تقل عن 5 سنوات في قطاع المطاعم أو الأغذية أو العلامات التجارية.<br><br>خبرة في التسويق الرقمي، المبيعات، وخدمة العملاء.<br><br>المهارات<br><br>القيادة والتخطيط.<br><br>التسويق الرقمي.<br><br>صناعة وكتابة المحتوى.<br><br>إدارة الحملات الإعلانية.<br><br>تحليل البيانات وإعداد التقارير.<br><br>التفاوض وبناء الشراكات.<br><br>إدارة الوقت والعمل تحت الضغط.<br><br>استخدام أدوات الذكاء الاصطناعي في التسويق وصناعة المحتوى.<br><br>مؤشرات الأداء (KPIs)<br><br>تحقيق مستهدفات المبيعات.<br><br>نمو الإيرادات وعدد العملاء.<br><br>نمو العلامة التجارية.<br><br>زيادة التفاعل على المنصات الرقمية.<br><br>تحسين رضا العملاء.<br><br>رفع معدل عودة العملاء.<br><br>تحقيق العائد المستهدف من الحملات الإعلانية.<br><br>الالتزام بالخطة التشغيلية والميزانية.<br><br>جودة ودورية التقارير ونتائج المبادرات.<br><br>طبيعة العمل<br><br>في المرحلة الأولى، يتولى شاغل الوظيفة تنفيذ وإدارة جميع مهام التسويق والمبيعات وخدمة العملاء بشكل مباشر، إلى جانب بناء الأنظمة والإجراءات. ومع توسع الشركة، يتولى قيادة فريق عمل متخصص وتوزيع المهام والإشراف على الأداء.
<p>Required <strong>marketer</strong> to work at a hotel in Riyadh.</p><p> </p><p><strong>Requirements:</strong></p><p>A car is required for commuting and visiting clients.<br>Previous experience in hotel marketing or a related field.<br>The ability to visit companies and clients and build effective marketing relationships.<br>Good communication, persuasion, and follow-up skills.<br>Presentable appearance and good manners in dealing.<br> seriousness, commitment, and achieving the required results.</p><p> </p><p><strong>Benefits:</strong><br>There are <strong>additional commissions</strong> on results and sales.<br>A professional work environment and opportunities for advancement in the hospitality and hotel sector.</p>
<div dir="rtl"><h3 >Overview of the Role</h3>
<p >The Tam Al-Mostaqbal for Contracting Foundation seeks a <strong >Customer Service Manager</strong> to join its team in Sakaka, al-Jouf. This role aims to plan, direct, and coordinate the activities of the customer service department, with a focus on developing service standards to ensure meeting customers' needs and expectations. The job holder is responsible for managing inquiries and complaints escalated directly.</p> <h3 >Main Tasks and Responsibilities</h3>
<ul >
<li >Effectively manage the customer service department within the facility.</li>
<li >Develop customer service policies and standards and supervise their implementation to ensure service quality.</li>
<li >Analyze sources of recurring issues in customer service, identify potential solutions, and coordinate resources to improve services.</li>
<li >Handle customer complaints or inquiries that are escalated, and take necessary actions such as issuing assistance orders, refunding payments, paying compensations, or any other corrective actions.</li>
<li >Guide the customer service team and provide support and guidance to help serve customers effectively.</li>
<li >Prepare and implement customer satisfaction measurement surveys and collect statistics related to customer service to analyze performance.</li>
</ul> <h3 >Service Development and Improvement</h3>
<p >This role is pivotal in leading efforts to develop and improve the customer experience. This includes identifying weaknesses in the service, proposing innovative solutions, and applying best practices to continuously raise customer satisfaction. The role requires the ability to think analytically to turn data into actionable plans.</p> <h3 >Handling Complaints and Inquiries</h3>
<p >The primary responsibilities involve dealing with complex cases that require direct intervention. The Customer Service Manager must be able to resolve disputes effectively, make quick and appropriate decisions to ensure customer satisfaction, while adhering to the organization's policies and procedures.</p> <h3 >Qualifications and Experience</h3>
<ul >
<li >Experience ranging from <strong >0-1 year</strong> in customer service or related operations management.</li>
<li >Ability to lead and guide a team.</li>
<li >Excellent communication and problem-solving skills.</li>
</ul> <h3 >Job Details</h3>
<p >This is a full-time position based in Sakaka, al-Jouf. Salary will be determined based on experience and qualifications after the interview.</p></div>
<p>Construction Supervisor / Site Field Technician</p><p> </p><p>Responsibilities:</p><p> </p><p>1- Constant presence on site to guide labor and subcontractors and ensure proper workmanship. 2- Receive materials delivered to the site and ensure they meet the required technical specifications. 3- Monitor adherence to safety and occupational health standards on site and minimize waste.</p><p> </p><p>Requirements and Conditions:</p><p> </p><p>1- Qualification: Technical Diploma (Construction/Buildings) or equivalent through verified practical experience.</p><p> </p><p>2- Experience: Not less than 5 years in on-site supervision of concretes and building finishes (essential).</p><p> </p><p>3- Local experience: Previous work experience in the Saudi market and familiarity with on-site workflows and dealing with regulatory bodies.</p><p> </p><p>4- Professional accreditation: Valid registration with the Saudi Council of Engineers as (Technician/Assistant Engineer) for classification purposes.</p><p> </p><p>5- Skills: A decisive leadership personality on site, with a high ability to read execution drawings accurately.</p>
Quality Stability Company announces a job opportunity to join our field quality team as a Quality and Food Safety Inspector on a part-time basis with field visits.<br>Location: Kingdom of Saudi Arabia<br>Employment Type: Part-Time<br>Work Style: On-site / Field Visits<br>Salary: 200 SAR per completed and approved visit<br>Role Overview<br>The Quality Inspector will be responsible for conducting field visits to restaurants, cafes, and food establishments, and evaluating the level of compliance with quality and food safety requirements in accordance with the standards and procedures approved by Quality Stability Company.<br>The role requires precision, neutrality, and the ability to observe and document non-conformities and report visit results through the digital QSCO platform.<br>Tasks and Responsibilities<br>* Conduct inspection and field assessment visits for food establishments.<br>* Verify the implementation of quality and food safety requirements.<br>* Evaluate staff personal hygiene practices and cleanliness of work areas.<br>* Verify storage and preservation methods, as well as temperatures of food, refrigerators, and freezers.<br>* Ensure product shelf life and the application of proper storage methods.<br>* Monitor non-conformities and potential hazards related to food safety.<br>* Document observations, results, and photos accurately and professionally.<br>* Record visit results via the digital QSCO platform.<br>* Adhere to inspection lists and standards approved by the company.<br>* Maintain the confidentiality of client information and visit results.<br>* Adhere to scheduled visit times and field work policies.<br>Qualifications and Requirements<br>* Diploma or Bachelor's degree in a relevant field such as: Quality, Food Safety, Food Science, Nutrition, Public Health, or a related field.<br>* Good knowledge of HACCP and GMP principles and food safety requirements.<br>* Ability to conduct field visits and prepare reports.<br>* Good observation, analysis, and documentation skills.<br>* Ability to use tablets and electronic systems.<br>* Ability to travel between client locations within Jeddah.<br>* Commitment to professionalism, neutrality, and confidentiality.<br>* A driver's license and vehicle are preferred.<br>* Previous experience in quality, food safety, or the restaurant and cafe sector is an added advantage.<br>What We Offer<br>* Flexibility in working via a field visit system.<br>* Training on the inspection mechanisms and standards approved by QSCO.<br>* Use of a specialized digital platform for managing quality visits.<br>* Opportunity to gain field experience in the quality and food safety sector.<br>* Possibility to increase the number of visits based on performance and operational needs.
<p><strong>Role Overview</strong><br>The Sales Representative will drive revenue growth by developing new business opportunities and managing key accounts within the oil and gas industry. </p><p>This role requires strong technical understanding, commercial acumen, and the ability to build long-term relationships with OCTG manufacturers, drilling contractors, and field service companies.</p><p><br><strong>Key Responsibilities</strong></p><p><br>* Identify, pursue, and secure new business/potential opportunities across upstream, focus on the OCTG and Drilling Contractors.<br>* Manage and support sales director for the full sales cycle from lead generation to make deals.<br>* Maintain relationships with existing clients to ensure retention and upsell opportunities.<br>* Conduct technical presentations and product demonstrations to technical and procurement teams.<br>* Identify operational pain points and recommend suitable equipment or service solutions with internal teams.<br>* Deliver product training to customers.<br>* Monitor market trends, competitor activity, and customer needs to inform sales strategy.<br>* Prepare proposals, quotations, and tender submissions.<br>* Collaborate with internal teams (technical, operations, finance) to ensure successful project delivery.<br>* Maintain accurate sales forecasts and CRM records.<br>* Track performance and gather customer feedback for continuous improvement.</p><p><br><strong>Qualifications</strong><br>* Diploma or degree in Mechanical, Petroleum, Engineering, Business, or related field in Oil and Gas.<br>* 2-5 years of sales experience in the oil & gas industry.<br>* Understanding of drilling, completions, production, field services or OCTG.<br>* Proven track record of meeting or exceeding sales targets.<br>* Excellent communication, negotiation, and presentation skills.<br>* Ability to travel to client sites, rigs, and industry events in GCC.<br> </p><p><strong>Preferred Skills</strong><br>* Experience selling technical equipment, chemicals, valves, instrumentation, or service packages<br>* Existing network within major drilling operators and OCTG manufacturers.<br>* Knowledge of tendering processes in the GCC.</p>
<p>Main tasks and responsibilities</p><p> Reception of guests: greeting guests in a friendly and professional manner, conducting check-in procedures and smartly collecting data.</p><p> Check-out management: completing guests' check-out procedures, reviewing accounts, and receiving payments (cash or subscription/credit cards).</p><p> Reservations management: handling direct reservation requests via phone or email, ensuring they comply with hotel policies.</p><p> Family and guest services: responding to guests' inquiries about hotel services and local attractions, and providing suitable recommendations.</p><p> Complaint handling: addressing guest feedback and complaints promptly and flexibly, escalating complex cases to management when needed.</p><p> Internal coordination: ongoing communication with the Housekeeping and Maintenance departments to ensure rooms are ready and follow up on guest requests.</p><p> Financial operations: managing the Reception Cash Float, reconciling accounts at the end of the shift, and preparing daily reports</p><p> </p>
<p>HR and Talent Acquisition Specialist with 7 years of experience in recruiting and supplying Egyptian labor to the Kingdom of Saudi Arabia and the Gulf countries.</p><p>Specialized in managing and executing all stages of the recruitment cycle and staffing companies, organizations, and sectors (contracting, hospitality and restaurants, healthcare, technical and professional) with the best qualified personnel, equipped with the necessary professional tests and assessments, ensuring speed and full compliance with legal and administrative requirements.</p>
<p>Our company announces opening of cooperation with sales representatives.</p><p>Company field: engineering and architectural services</p><p>* architectural design.</p><p>* interior and exterior design.</p><p>* 3D design.</p><p>* design of restaurants, shops, offices...</p><p>Technical solutions</p><p>* development of ERP systems for company management.</p><p>* design and development of websites.</p><p>* mobile app development.</p><p>* administrative systems and digital solutions for companies.</p><p> </p><p><strong>Requirements:</strong></p><p>* ability to attract clients and companies.</p><p>* seriousness and good communication.</p><p>* work from any city within the Kingdom.</p>
<p>Looking for a maintenance technician for air conditioning and refrigeration of Split, Console, window, and minibar refrigerators to work for a hotel management company</p><p> Salary: monthly salary + accommodation + meals + transportation allowance</p>
<strong>About the Job Opportunity</strong><br>The Manager is responsible for leading and managing the administrative, educational, and operational processes of the institute, supervising the team, and monitoring performance and service quality to contribute to achieving the institute's goals and enhancing its services.<br><br><strong>Key Tasks and Responsibilities</strong><ul><li>Supervise administrative, educational, and operational processes.</li><li>Lead, guide, and monitor the performance of the team.</li><li>Prepare and implement operational and strategic plans.</li><li>Monitor the quality of educational and training programs and services.</li><li>Evaluate employee performance and identify their development needs.</li><li>Monitor beneficiary satisfaction and address feedback and complaints.</li><li>Develop training programs in accordance with beneficiary needs.</li><li>Manage financial and operational resources and monitor expenses and needs.</li><li>Build professional relationships with relevant entities.</li></ul><br><strong>Requirements</strong><ul><li>Bachelor's degree in Education, Educational Administration, Management, or a related field.</li><li>3–5 years of experience in managing institutes or educational and training institutions.</li><li>Strong leadership and managerial skills.</li><li>Ability to plan, organize, and make decisions.</li><li>High communication and team management skills.</li><li>Experience in monitoring performance and quality indicators.</li><li>Proficiency in English.</li><li>Proficiency in using Microsoft Office.</li></ul>
Job Title: Sales Specialist – B2B Sector – Position dedicated to persons with disabilities Department: Sales | Direct Manager: Sales Manager Location: Riyadh, Saudi Arabia | Job Type: Full-time (Flexible/Hybrid depending on work nature) About the Job Extreme Delights Chocolate Company is a Saudi chocolate manufacturing company serving both retail and wholesale sectors. We are looking for a B2B Sales Specialist to develop and manage corporate accounts, distributors, and retailers in Riyadh. This position is reserved for persons with disabilities in accordance with Article (28) of the Saudi Labor Law and the standards of the Mowaamah program issued by the Ministry of Human Resources and Social Development. Key Responsibilities Identify and develop new clients in the chocolate and confectionery sector (B2B). Manage and grow existing client accounts. Conduct presentations, tastings, and negotiations with companies, hotels, restaurants, and distributors. Promote wholesale chocolate, seasonal collections, and customized gifting solutions. Document contracts, price quotations, and client communication in the CRM system (Odoo). Prepare monthly sales reports and forecasts. Requirements The applicant must be a registered person with a disability (any disability category compatible with the core tasks of the job); preference is given to Saudi nationals. Minimum of one year of experience in sales or customer service, preferably in the food or FMCG sector. On-the-job training is provided. Good communication skills in Arabic; basic English is an advantage. Basic proficiency in Microsoft Office; training on the CRM system will be provided. Accessibility and Workplace Accommodations Accessible workplace, modified workstations, and assistive technologies as needed. Flexible working hours or a hybrid system, with virtual meetings instead of field visits when necessary. Sign language interpretation or written communication support provided upon request. The employee has the right to request reasonable accommodations at any time, which will be reviewed with HR. Benefits and Incentives (As per Saudi Labor Law) Competitive base salary plus performance-based commissions, following the principle of equal pay for equal work. Registration with the General Organization for Social Insurance (GOSI) and medical insurance for the employee and their dependents as per regulations. 21 days paid annual leave, 8 working hours per day and a maximum of 48 hours per week, in addition to statutory holidays. Transportation and mobile phone allowances, with opportunities for professional development and career growth.
طبيعة العمل : تخطيط استراتيجيات التطوير والأنشطة المؤسسية داخل المنشأة، وتوجيهها وتنسيقها، ومباشرة المبادرات الرامية إلى زيادة الكفاءة المؤسسية وكفاءة الموظفين. مهام ونشاطات الوظيفة :تكوين ثقافة المنشأة وبيئة العمل بها، وإشراك الموظفين في شؤونها، وتعزيز مستوى الالتزام والولاء لها. إدارة العمليات اليومية، وضمان تخصيص الموارد على النحو الأمثل، ومباشرة العمليات المرتبطة بالتخطيط للموظفين، ورفع كفاءتهم وتدريبهم.توجيه المديرين ودعمهم في مجال التخطيط لعملية التغيير المؤسسي، وتنفيذها.مراقبة أداء القسم، وإجراء تقييمات دورية للعمليات. وضع السياسات والإجراءات بهدف دعم المنشأة، ومباشرة تنفيذها.<br>المؤهلات والخبرات : البكالوريوس في إدارة الاعمال أو مجال ذي صلة.خبرة 10 سنوات في مهام وانشطة الوظيفة في قطاع الضيافة والحج والعمرة.<br> المهارات والجدارات :الابتكار والابداع.إدارة وريادة الاعمال.التنظيم والتطوير الإداري.الدراسات الاستراتيجية.أعمال التطوير.التنظيم.اتخاذ القرارات.تطوير وتمكين الموظفين.التوجه الاستراتيجي.
Job Advertisement | Accountant Tigerncy announces a vacant position titled: Accountant Requirements: Prior experience in the Food & Beverage (F&B) field. Experience in accounting tasks and financial reporting. Ability to track sales, expenses, purchases, and inventory. Experience in cost of goods sold (Food Cost) analysis and cost analysis. Monitoring supplier accounts, invoices, and receivables. Implementation and review of closing processes and adjusting entries. Proficiency in Excel and accounting software. Precision, organization, and ability to analyze financial data. Prior experience in cafes or restaurants is preferred.
<p>We are looking for an experienced Executive Sous Chef to support the Executive Chef in leading and managing all kitchen operations within a 4- or 5-star hotel. The candidate will be responsible for ensuring the highest standards of food quality, overseeing daily kitchen operations, leading the team, and adhering to food safety and quality standards.</p><p> </p><p>Qualifications</p><p>A diploma or bachelor’s degree in Culinary Arts, Hospitality Management, or a related field.</p><p>A HACCP-certified food safety certificate or equivalent.</p><p>Experience of at least 5–8 years in hotel kitchens.</p><p>Experience of at least 2–3 years in one of the following positions within a 4- or 5-star hotel:</p><p>Executive Sous Chef</p><p>Senior Sous Chef</p><p>Chef de Cuisine</p><p>Sous Chef</p><p>Strong leadership skills and ability to manage and develop teams.</p><p>Experience in menu planning, food cost management, inventory, and kitchen operations.</p><p>Excellent knowledge of food safety standards and HACCP applications.</p><p>Strong communication and organizational skills.</p><p>Ability to work under pressure in a fast-paced environment.</p><p>Responsibilities</p><p>Support the Executive Chef in managing and operating all kitchen sections.</p><p>Supervise the kitchen team, assign tasks, and ensure smooth workflow efficiently.</p><p>Ensure food quality, consistency, and adherence to presentation standards.</p><p>Monitor and control food costs, manage inventory, and reduce waste.</p><p>Ensure compliance with all health and food safety standards (HACCP).</p><p>Train and develop kitchen team members and raise their efficiency.</p><p>Supervise buffet operations, banquets, and à la carte service.</p><p>Contribute to menu development, standardization of recipes, and work procedures.</p><p>Ensure daily kitchen operations run efficiently and achieve the highest guest satisfaction levels.</p>
نبذة عن الشركة: نعلن عن فرصة وظيفية لدى أحد عملائنا في قطاع الضيافة والسياحة لشغل منصب أخصائي مبيعات<br>نبذة عن الدور الوظيفي: يهدف الدور إلى تنمية الأعمال وزيادة المبيعات من خلال استقطاب عملاء جدد، وبناء علاقات طويلة الأمد مع العملاء والشركاء، والمساهمة في تعزيز الحصة السوقية للشركة وتحقيق مستهدفاتها التجارية<br>المهام الرئيسية:استقطاب فرص أعمال جديدة وتوسيع شبكة العملاء في قطاع الضيافة والسياحةبناء وإدارة علاقات متميزة مع العملاء الحاليين والمحتملينتقديم العروض والخدمات المناسبة للعملاء والتفاوض على العقود والاتفاقيات التجاريةتحقيق الأهداف البيعية المعتمدة والمساهمة في نمو الإيراداتإعداد تقارير دورية عن الأداء البيعي ومتابعة مؤشرات الإنجازالتنسيق مع الفرق الداخلية لضمان تقديم تجربة عملاء متميزة وتعزيز مستويات الرضا والولاء<br>المتطلباتشهادة درجة البكالوريس في التخصصات الإدارية أو دبلوم معتمدخبرة حد أدنى سنتين
<div dir="rtl"><h3 >Overview of the Role</h3>
<p >Calam Telecom for Communications is looking for a <strong>Customer Account Manager</strong> to join its team in Dammam, in the Eastern Province. This full-time role aims to manage a portfolio of key client accounts, develop relationships with current major clients, establish new relationships with potential clients, and oversee delivering effective solutions to them.</p> <h3 >Responsibilities</h3>
<ul >
<li >Build strong, ongoing relationships with major clients, identify their needs and concerns, and provide appropriate responses in a timely manner.</li>
<li >Identify new potential clients, explore growth opportunities, and initiate or continue communication channels with targeted new clients.</li>
<li >Direct internal teams to ensure solutions are suitable for clients, supervise meeting their preferences and requirements, and coordinate communications with the company.</li>
<li >Serve as the primary point of contact for key clients, handle any issues that arise, and resolve them effectively.</li>
<li >Follow up on complaints or inquiries from key clients to ensure their satisfaction.</li>
</ul> <h3 >Qualifications & Experience</h3>
<p >This role requires practical experience ranging between <strong>two to five years</strong> in account management or a related field.</p> <h3 >Required Skills</h3>
<ul >
<li >Excellent skills in building and managing relationships with clients.</li>
<li >Ability to identify client needs and provide effective solutions.</li>
<li >Strong verbal and written communication skills.</li>
<li >Ability to problem-solve and handle client inquiries and complaints.</li>
<li >Organizational and supervisory skills to guide internal teams.</li>
</ul> <h3 >Work Location & Type</h3>
<p >The role is based in <strong>Dammam</strong>, in the Eastern Province, and is a <strong>full-time</strong> position.</p> <h3 >Additional Information</h3>
<p >Salary for this role is not disclosed and will be determined based on experience and qualifications.</p></div>
<ul><li>Prospecting and recruitment: identifying and attracting new clients from contracting companies, interior design offices, and hotel and commercial projects.</li><li>Field sales: making on-site visits to projects under construction and company offices to offer the factory's services and products.</li><li>Understanding needs: discussing client requirements and understanding the technical specifications required for furniture and woodworks.<br> </li><li>Proposals: preparing and presenting technical and financial proposals and discussing them with clients to close deals successfully.</li><li>Execution follow-up: supervising and following up on production, supply, and installation stages to ensure complete client satisfaction.</li><li>Receivables collection: pursuing financial collection and payments with clients according to the terms agreed in contracts.</li><li>Periodic reports: preparing periodic reports for management including sales activity, competition, and available market opportunities.</li></ul>