Jobs in Tourism Sector in Saudi

<p>Jasara Program Management Company is a joint venture between PIF, Jacobs, and Saudi Aramco, delivering social infrastructure programs in Saudi Arabia through a solutions-based approach. The company plays a meaningful role in supporting Vision 2030, with a focus on shaping infrastructure that serves communities and advances long-term national priorities. This is an opportunity to lead sustainability at both program and corporate level, helping define how environmental, social, and governance priorities are translated into measurable outcomes. In this role, you will work across teams and stakeholders to strengthen sustainability strategy, guide implementation, and help embed forward-looking practices into major infrastructure initiatives. Responsibilities Lead sustainability strategy across major social infrastructure programs and corporate initiatives. Develop ESG goals, metrics, and reporting frameworks aligned with Vision 2030. Partner with project teams to embed sustainability into planning and delivery. Engage stakeholders to advance sustainability compliance, innovation, and best practices.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's or master's degree in environmental science, sustainability, engineering, or a related field. 18+ years leading sustainability initiatives in infrastructure or large-scale development, including experience embedding sustainability requirements into project planning and delivery. Deep expertise in ESG frameworks, sustainability reporting standards, and sustainability performance metrics. Strong knowledge of Saudi sustainability priorities and Vision 2030 objectives. Proven experience managing stakeholders across government, consultants, and delivery partners. LEED, Envision, GRI, ISSP, or a similar professional certification.</p>

<p>We are seeking a highly skilled and motivated Construction Project Manager to oversee and guide construction projects from inception to completion in Riyadh, Saudi Arabia. The ideal candidate will ensure projects are delivered on time, within budget, and meet quality standards while maintaining strong stakeholder communication and adherence to safety protocols. Responsibilities: - Plan, coordinate, and manage construction projects ensuring timely and cost-effective completion. - Oversee all construction activities including supervision of subcontractors and on-site workers. - Develop project schedules, budgets, and resource allocation plans. - Monitor project progress and implement corrective actions to handle delays or issues. - Ensure compliance with local regulations, safety standards, and quality assurance requirements. - Liaise with clients, architects, engineers, and suppliers to maintain clear communication and resolve issues. - Prepare and present regular project status reports to senior management and stakeholders. - Manage procurement processes and contract negotiations with vendors and contractors.</p><p>- Bachelor’s degree in Civil Engineering, Construction Management, or related field. - Proven experience as a Construction Project Manager in large-scale construction projects, buildings & high-rise. - Strong knowledge of construction processes, safety regulations, and building codes in Saudi Arabia. - Excellent leadership, organizational, and communication skills. - Ability to manage multiple projects simultaneously under tight deadlines. - Proficiency with project management software and MS Office suite. - Strong problem-solving skills and ability to work collaboratively with diverse teams. - Fluent in English; knowledge of Arabic is a plus.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We're looking for an exceptional administrator with strong attention to detail and proficiency in Excel to join us as a Conference Support Administrator for a 5 month freelance position. In this role, you will need to use your exceptional Excel skills to manage v-lookups, pivot tables &amp; financial reporting requirements for the team. Other responsibilities will include:</p><p>Budget tracker on ERP maintenance for Content and Sales team.</p><p>Conference speaker-related payments: Honorariums, speaker fees, speaker reimbursements etc.</p><p>Supplier payment for event related to Content, VIP, Investor Program and Sales teams.</p><p>Manage event expenses from logistics suppliers/vendors and invoice payments where applicable</p><p>Update budget and invoice trackers for contingent workers.</p><p>Maintain accurate records and databases related to speakers and content/ logistics vendors payments.</p><p>Create and maintain an accreditation guide as per the accreditation provider if applicable</p><p>Upload conference content (conference programme, speaker details, whitepapers) on the digital event platform</p><p>Provide general administrative support to the conference team as needed</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>To be brilliant in this role, you must be an Excel superstar! You must have experience with v-lookups, pivot tables &amp; financial reporting</p><p>Your key competencies:</p><ul><li>Communication skills</li><li>Customer service</li><li>IT skills such as Microsoft Office</li><li>CRM, Organisational skills</li><li>Ability to prioritise workload</li><li>Attention to detail</li><li>Meeting deadlines</li><li>Ability to work well in a team</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Roles and Responsibilities: </b>Organizational Accountabilities: Ensure work is performed based on approved policies, processes, procedures, and instructions Identify opportunities for continuous improvement of systems, processes and practices taking into account leading practices, cost reduction and productivity improvement Ensure day-to-day activities are properly performed in line with policies and procedures Follow-up on escalated cases/issues of subordinates to ensure they are closed efficiently and in a timely manner Functional Accountabilities: * Analyse patient feedback from surveys, complaints, and online platforms to evaluate service perception. * Identify key themes and root causes behind negative or positive patient sentiment. * Design and improve tools used to measure patient perception across all touchpoints. * Coordinate with departments to turn perception insights into improvement initiatives. * Develop dashboards and reports that track perception KPIs and trends over time. * Monitor compliance with patient experience standards from MOH, CBAHI, and JCI. * Provide recommendations to leadership based on perception data analysis. * Guide junior team members in handling perception data and reporting. * Liaise with vendors and platforms for patient feedback tools. * Support the patient experience strategy with insight-driven input.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Knowledge and Experience: 4 6 years in patient experience or healthcare quality roles Experience analysing qualitative and quantitative data Familiarity with Saudi healthcare regulations and accreditation requirements Education and Certifications: Bachelor s degree in Healthcare Administration, Psychology, Communication, or related field</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We're looking for an exceptional administrator with strong attention to detail and proficiency in Excel to join us as a Conference Support Administrator for a 5 month freelance position. In this role, you will need to use your exceptional Excel skills to manage v-lookups, pivot tables &amp; financial reporting requirements for the team. Other responsibilities will include: Budget tracker on ERP maintenance for Content and Sales team. Conference speaker-related payments: Honorariums, speaker fees, speaker reimbursements etc. Supplier payment for event related to Content, VIP, Investor Program and Sales teams. Manage event expenses from logistics suppliers/vendors and invoice payments where applicable Update budget and invoice trackers for contingent workers. Maintain accurate records and databases related to speakers and content/ logistics vendors payments. Create and maintain an accreditation guide as per the accreditation provider if applicable Upload conference content (conference programme, speaker details, whitepapers) on the digital event platform Provide general administrative support to the conference team as needed</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>To be brilliant in this role, you must be an Excel superstar! You must have experience with v-lookups, pivot tables &amp; financial reporting Your key competencies: Communication skills Customer service IT skills such as Microsoft Office CRM, Organisational skills Ability to prioritise workload Attention to detail Meeting deadlines Ability to work well in a team</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We're looking for an exceptional administrator with strong attention to detail and proficiency in Excel to join us as a Conference Support Administrator for a 5 month freelance position. In this role, you will need to use your exceptional Excel skills to manage v-lookups, pivot tables &amp; financial reporting requirements for the team. Other responsibilities will include: Budget tracker on ERP maintenance for Content and Sales team. Conference speaker-related payments: Honorariums, speaker fees, speaker reimbursements etc. Supplier payment for event related to Content, VIP, Investor Program and Sales teams. Manage event expenses form logistics suppliers/vendors and invoice payments where applicable Update budget and invoice trackers and contingent workers. Maintain accurate records and databases related to speakers and content/ logistics vendors payments. Create and maintain accreditation guide as per accreditation provider if applicable Upload conference content (conference programme, speaker details, whitepapers) on the digital event platform Provide general administrative support to the conference team as needed</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>To be brilliant in this role, you must be an Excel superstar! You must have experience with v-lookups, pivot tables &amp; financial reporting</p><p>Your key competencies:</p><ul><li>Communication skills</li><li>Customer service</li><li>IT skills such as Microsoft Office</li><li>CRM, Organisational skills</li><li>Ability to prioritise workload</li><li>Attention to detail</li><li>Meeting deadlines</li><li>Ability to work well in a team</li></ul><p></p></section>

<p>?Prepare detail design and shop drawing for irrigation network/pipeline,including plan, profile and calculation report of irrigation pipeline based on professional knowledge. ?Prepare and review technical documents (such as method statement) and submit related technical documents to consultant and discuss with consultant to make them approved. ?Solve technical problems that arise on site and guide construction. ?Assist related departments in solving technical issues, coordinate with other engineers and professionals in related fields. ?Prepare and present technical reports and presentations. ?Be responsible for irrigation optimization and value engineering. To complete Shop drawing/As-built drawings.</p><p>?Bachelor’s degree in irrigation engineering (mandatory) or water supply discipline; master’s degree preferred. ?At least 5 years of experience in Landscape irrigation design. ?Ability to prepare and review method statements for irrigation works, ensuring compliance with project specifications and industry standards. ?Experience working on multi-disciplinary engineering projects, with the ability to coordinate with supporting disciplines such as drainage, roadway, irrigation, and aesthetics. ?Fluent in spoken and written English with the ability to prepare detailed technical reports. ?Arabic native language preferred to facilitate communication with local project stakeholders, vendors, and subcontractors. ?Prepare request for quotation (RFQ) documents, including technical specifications, drawings, and BOQ for irrigation system. ?Review suppliers' offers/quotations and provide detailed technical evaluation reports. Attend meetings with employers, engineers, and consultants to clarify and resolve</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Operations Lead <p><strong>Job Title – Operations Lead</strong><br> Location: Riyadh, Saudi Arabia</p><br> About the Role <p>We are seeking an experienced and proactive Operations Lead to oversee day-to-day operational activities, drive business performance, and ensure consistent service excellence across multiple locations. The role is responsible for optimizing operational processes, improving productivity, maintaining quality standards, and supporting the achievement of commercial objectives. Experience within the food &amp; beverage, restaurant, retail, or hospitality industry is highly preferred.</p><br> Key Responsibilities Operations Management <ul> <li> Lead daily operational activities to ensure smooth and efficient business performance. </li> <li> Implement operational strategies aligned with organizational goals and growth plans. </li> <li> Monitor operational performance and ensure compliance with company standards and procedures. </li> <li> Identify opportunities to improve productivity, efficiency, and customer experience. </li> </ul> Multi-Site Operations <ul> <li> Oversee operations across multiple outlets or business units, ensuring consistency in service delivery. </li> <li> Conduct regular operational audits and site visits to monitor performance and compliance. </li> <li> Ensure all locations meet quality, cleanliness, safety, and operational standards. </li> <li> Support new outlet openings, operational transitions, and business expansion initiatives. </li> </ul> Team Leadership &amp; Development <ul> <li> Lead, coach, and mentor operational teams to achieve performance objectives. </li> <li> Develop workforce plans and ensure optimal staffing levels across locations. </li> <li> Conduct performance evaluations, provide coaching, and implement development plans. </li> <li> Foster a culture of accountability, teamwork, and continuous improvement. </li> </ul> Customer Experience &amp; Service Excellence <ul> <li> Ensure exceptional customer service standards are maintained across all operations. </li> <li> Monitor customer feedback and implement corrective actions to improve satisfaction. </li> <li> Resolve operational and customer service issues in a timely and professional manner. </li> <li> Drive initiatives that enhance customer engagement and loyalty. </li> </ul> Financial &amp; Commercial Performance <ul> <li> Monitor sales performance, operating costs, and profitability. </li> <li> Support budgeting, forecasting, and cost-control initiatives. </li> <li> Analyze operational KPIs and recommend strategies to improve financial performance. </li> <li> Ensure efficient utilization of labor, inventory, and operational resources. </li> </ul> Inventory &amp; Supply Chain Coordination <ul> <li> Oversee inventory management to ensure product availability while minimizing waste. </li> <li> Coordinate with procurement and supply chain teams to maintain efficient stock levels. </li> <li> Monitor supplier performance and ensure timely delivery of goods and services. </li> <li> Implement inventory control procedures and cost optimization initiatives. </li> </ul> Compliance, Quality &amp; Safety <ul> <li> Ensure compliance with company policies, food safety standards, health regulations, and local legal requirements. </li> <li> Maintain high standards of hygiene, quality assurance, and workplace safety. </li> <li> Conduct operational inspections and ensure corrective actions are implemented. </li> <li> Support internal and external audits as required. </li> </ul> Reporting &amp; Continuous Improvement <ul> <li> Prepare operational reports, dashboards, and performance analyses for senior management. </li> <li> Monitor key performance indicators and implement improvement plans. </li> <li> Drive operational excellence initiatives and process optimization projects. </li> <li> Stay informed about industry trends and recommend innovative operational practices. </li> </ul> Qualifications &amp; Experience <ul> <li> Bachelor's Degree in Business Administration, Hospitality Management, Operations Management, or a related field. </li> <li> 6–10 years of experience in operations management, with at least 3 years in a leadership role. </li> <li> Experience within the restaurant, food &amp; beverage, hospitality, or retail industry is highly preferred. </li> <li> Proven track record of managing multi-site operations and delivering operational improvements. </li> </ul> Key Skills &amp; Competencies <ul> <li> Operations management and process optimization </li> <li> Multi-site operations leadership </li> <li> Team development and performance management </li> <li> Customer service excellence </li> <li> Budgeting and cost control </li> <li> Inventory and supply chain management </li> <li> Operational KPI analysis and reporting </li> <li> Food safety and regulatory compliance </li> <li> Strong communication and leadership skills </li> <li> Problem-solving and strategic decision-making </li> </ul> What We Offer <ul> <li> Competitive salary and comprehensive benefits package </li> <li> Opportunity to lead operations within a growing and well-established organization.</li> <li> Professional and collaborative work environment </li> <li> Career growth and leadership development opportunities </li> <li> Exposure to large-scale multi-unit operations and business expansion initiatives </li> </ul> <p><strong>Apply now!</strong></p><br> <br> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Senior Accountant <p><strong>Job Title – Senior Accountant</strong><br> Location: Riyadh, Saudi Arabia</p><br> About the Role <p>We are seeking an experienced and detail-oriented Senior Accountant to oversee financial accounting, reporting, budgeting, and compliance activities. The role is responsible for ensuring accurate financial records, managing month-end and year-end closing processes, supporting business planning, and maintaining compliance with accounting standards and regulatory requirements. Experience within the food &amp; beverage, restaurant, retail, or hospitality sector is highly preferred.</p><br> Key Responsibilities Financial Accounting &amp; General Ledger <ul> <li> Oversee day-to-day accounting operations, ensuring accurate recording of financial transactions. </li> <li> Maintain and reconcile general ledger accounts and prepare journal entries. </li> <li> Manage month-end and year-end closing activities in accordance with accounting standards. </li> <li> Review accounting records and ensure the accuracy of financial data. </li> </ul> Financial Reporting &amp; Analysis <ul> <li> Prepare monthly, quarterly, and annual financial statements and management reports. </li> <li> Analyze financial performance, profitability, revenue, and operating expenses. </li> <li> Conduct variance analysis against budgets and forecasts. </li> <li> Provide financial insights and recommendations to support management decision-making. </li> </ul> Accounts Payable, Receivable &amp; Cash Management <ul> <li> Oversee accounts payable and receivable processes to ensure timely payments and collections. </li> <li> Monitor cash flow, working capital, and banking transactions. </li> <li> Perform bank reconciliations and maintain accurate cash records. </li> <li> Ensure proper reconciliation of supplier, customer, and intercompany accounts. </li> </ul> Budgeting &amp; Cost Control <ul> <li> Assist in preparing annual budgets, financial forecasts, and business plans. </li> <li> Monitor departmental expenses against approved budgets. </li> <li> Support cost control initiatives by identifying opportunities for operational efficiencies. </li> <li> Conduct financial analysis to improve profitability and resource utilization. </li> </ul> Taxation &amp; Regulatory Compliance <ul> <li> Ensure compliance with Saudi tax regulations, including VAT and Zakat requirements where applicable. </li> <li> Prepare and review tax filings and statutory reports. </li> <li> Coordinate with internal and external auditors during audit engagements. </li> <li> Maintain compliance with accounting policies, internal controls, and regulatory standards. </li> </ul> Internal Controls &amp; Process Improvement <ul> <li> Strengthen financial controls and accounting procedures. </li> <li> Recommend and implement process improvements to enhance operational efficiency. </li> <li> Ensure accurate documentation and secure maintenance of financial records. </li> <li> Support ERP implementation and finance system enhancements when required. </li> </ul> Team Collaboration &amp; Leadership <ul> <li> Provide guidance and support to junior accountants and finance team members. </li> <li> Collaborate with operations, procurement, HR, and management on financial matters. </li> <li> Assist the Finance Manager in achieving departmental objectives. </li> <li> Promote a culture of accountability, accuracy, and continuous improvement. </li> </ul> Qualifications &amp; Experience <ul> <li> Bachelor's Degree in Accounting, Finance, Commerce, or a related field. </li> <li> Professional qualification such as SOCPA, ACCA, CPA, CA, CMA, or equivalent is highly preferred. </li> <li> 6–10 years of experience in accounting or finance, including experience in a senior accounting role. </li> <li> Experience within the restaurant, food &amp; beverage, retail, hospitality, or consumer goods industry is highly preferred. </li> <li> Strong knowledge of IFRS, VAT regulations, financial reporting, and internal controls. </li> </ul> Key Skills &amp; Competencies <ul> <li> Financial accounting and reporting </li> <li> General ledger management </li> <li> Budgeting and financial planning </li> <li> Accounts payable and receivable </li> <li> Cash flow and working capital management </li> <li> VAT, Zakat, and statutory compliance </li> <li> Financial analysis and cost control </li> <li> ERP systems and advanced Microsoft Excel </li> <li> Leadership and team collaboration </li> <li> Strong analytical, organizational, and problem-solving skills </li> </ul> What We Offer <ul> <li> Competitive salary and comprehensive benefits package </li> <li> Opportunity to work with a leading organization in the food and hospitality sector </li> <li> Professional and collaborative work environment </li> <li> Career growth and leadership development opportunities </li> <li> Exposure to multi-unit financial operations and strategic business planning </li> </ul> <p><strong>Apply now!</strong></p><br> <br> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Find Your Shangri-La in Shangri-La&nbsp;</strong></p><br><br> <br> <p><strong><u>Shangri-La Jeddah</u></strong></p><br><br> <br> <p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments</span></span></span></li> <li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.&nbsp;</span></span></span></li> </ul> <br> <br> <p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span><span>The Residence Guest Service Associate is responsible for guest registration, guest check-out, cashiering, and foreign exchange. The position is also responsible for facilitating or providing assistance in case of guest queries/requests.</span></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>As a Residence Guest Service Associate, we rely on you to,</span></span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span><span>Checks supplies to ensure that stock is sufficient for the expected business within the covered shift and/or for the day.</span></span></span></li> <li><span><span><span>Prior to arrivals, prepares all needed documents (registration forms, vineyards, welcome folders, etc.) to facilitate check-in.</span></span></span></li> <li><span><span><span>Acknowledges and welcomes guests as soon as guest approaches the desk</span></span></span></li> <li><span><span><span>Checks OPMS records for the following:</span></span></span></li> <li><span><span><span>Guest history</span></span></span></li> <li><span><span><span>Specialized instructions</span></span></span></li> <li><span><span><span>Assists guests in completing the registration form, reviewing entries to ensure important details are included.&nbsp;Directs guests to appropriate lifts and coordinates with Concierge staff.</span></span></span></li> </ul> <br> <p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span><span>At least 1 year working experience in a hotel.</span></span></span></li> <li><span><span><span>Communicates and writes with fluency in English (as well as the Arabic language)</span></span></span></li> <li><span><span><span>Pleasant, friendly, and cheerful attitude</span></span></span></li> <li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li> </ul> <br> <p><strong><u><span><span><span>Why Join Us:</span></span></span></u></strong></p><br><br> <br> <ul> <li><span><span><span>A workplace that values your passion and supports self-realization and personal growth. </span></span></span></li> <li><span><span><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></span></span></li> <li><span><span><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></span></span></li> <li><span><span><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></span></span></li> </ul> <br> <br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Find Your Shangri-La in Shangri-La&nbsp;</strong></p><br><br> <br> <p><strong><u>Shangri-La Jeddah</u></strong></p><br><br> <br> <p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments</span></span></span></li> <li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.&nbsp;</span></span></span></li> </ul> <br> <br> <p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span><span>The Residence Guest Service Associate is responsible for guest registration, guest check-out, cashiering, and foreign exchange. The position is also responsible for facilitating or providing assistance in case of guest queries/requests.</span></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>As a Residence Guest Service Associate, we rely on you to,</span></span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span><span>Checks supplies to ensure that stock is sufficient for the expected business within the covered shift and/or for the day.</span></span></span></li> <li><span><span><span>Prior to arrivals, prepares all needed documents (registration forms, vineyards, welcome folders, etc.) to facilitate check-in.</span></span></span></li> <li><span><span><span>Acknowledges and welcomes guests as soon as guest approaches the desk</span></span></span></li> <li><span><span><span>Checks OPMS records for the following:</span></span></span></li> <li><span><span><span>Guest history</span></span></span></li> <li><span><span><span>Specialized instructions</span></span></span></li> <li><span><span><span>Assists guests in completing the registration form, reviewing entries to ensure important details are included.&nbsp;Directs guests to appropriate lifts and coordinates with Concierge staff.</span></span></span></li> </ul> <br> <p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span><span>At least 1 year working experience in a hotel.</span></span></span></li> <li><span><span><span>Communicates and writes with fluency in English (as well as the Arabic language)</span></span></span></li> <li><span><span><span>Pleasant, friendly, and cheerful attitude</span></span></span></li> <li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li> </ul> <br> <p><strong><u><span><span><span>Why Join Us:</span></span></span></u></strong></p><br><br> <br> <ul> <li><span><span><span>A workplace that values your passion and supports self-realization and personal growth. </span></span></span></li> <li><span><span><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></span></span></li> <li><span><span><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></span></span></li> <li><span><span><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></span></span></li> </ul> <br> <br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Find Your Shangri-La in Shangri-La&nbsp;</strong></p><br><br> <br> <p><strong><u>Shangri-La Jeddah</u></strong></p><br><br> <br> <p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments</span></span></span></li> <li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.&nbsp;</span></span></span></li> </ul> <br> <br> <p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span><span>The Residence Guest Service Associate is responsible for guest registration, guest check-out, cashiering, and foreign exchange. The position is also responsible for facilitating or providing assistance in case of guest queries/requests.</span></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>As a Residence Guest Service Associate, we rely on you to,</span></span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span><span>Checks supplies to ensure that stock is sufficient for the expected business within the covered shift and/or for the day.</span></span></span></li> <li><span><span><span>Prior to arrivals, prepares all needed documents (registration forms, vineyards, welcome folders, etc.) to facilitate check-in.</span></span></span></li> <li><span><span><span>Acknowledges and welcomes guests as soon as guest approaches the desk</span></span></span></li> <li><span><span><span>Checks OPMS records for the following:</span></span></span></li> <li><span><span><span>Guest history</span></span></span></li> <li><span><span><span>Specialized instructions</span></span></span></li> <li><span><span><span>Assists guests in completing the registration form, reviewing entries to ensure important details are included.&nbsp;Directs guests to appropriate lifts and coordinates with Concierge staff.</span></span></span></li> </ul> <br> <p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span><span>At least 1 year working experience in a hotel.</span></span></span></li> <li><span><span><span>Communicates and writes with fluency in English (as well as the Arabic language)</span></span></span></li> <li><span><span><span>Pleasant, friendly, and cheerful attitude</span></span></span></li> <li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li> </ul> <br> <p><strong><u><span><span><span>Why Join Us:</span></span></span></u></strong></p><br><br> <br> <ul> <li><span><span><span>A workplace that values your passion and supports self-realization and personal growth. </span></span></span></li> <li><span><span><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></span></span></li> <li><span><span><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></span></span></li> <li><span><span><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></span></span></li> </ul> <br> <br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Find Your Shangri-La in Shangri-La&nbsp;</strong></p><br><br> <br> <p><strong><u>Shangri-La Jeddah</u></strong></p><br><br> <br> <p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments</span></span></span></li> <li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.&nbsp;</span></span></span></li> </ul> <br> <br> <p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span><span>The Residence Guest Service Associate is responsible for guest registration, guest check-out, cashiering, and foreign exchange. The position is also responsible for facilitating or providing assistance in case of guest queries/requests.</span></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>As a Residence Guest Service Associate, we rely on you to,</span></span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span><span>Checks supplies to ensure that stock is sufficient for the expected business within the covered shift and/or for the day.</span></span></span></li> <li><span><span><span>Prior to arrivals, prepares all needed documents (registration forms, vineyards, welcome folders, etc.) to facilitate check-in.</span></span></span></li> <li><span><span><span>Acknowledges and welcomes guests as soon as guest approaches the desk</span></span></span></li> <li><span><span><span>Checks OPMS records for the following:</span></span></span></li> <li><span><span><span>Guest history</span></span></span></li> <li><span><span><span>Specialized instructions</span></span></span></li> <li><span><span><span>Assists guests in completing the registration form, reviewing entries to ensure important details are included.&nbsp;Directs guests to appropriate lifts and coordinates with Concierge staff.</span></span></span></li> </ul> <br> <p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span><span>At least 1 year working experience in a hotel.</span></span></span></li> <li><span><span><span>Communicates and writes with fluency in English (as well as the Arabic language)</span></span></span></li> <li><span><span><span>Pleasant, friendly, and cheerful attitude</span></span></span></li> <li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li> </ul> <br> <p><strong><u><span><span><span>Why Join Us:</span></span></span></u></strong></p><br><br> <br> <ul> <li><span><span><span>A workplace that values your passion and supports self-realization and personal growth. </span></span></span></li> <li><span><span><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></span></span></li> <li><span><span><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></span></span></li> <li><span><span><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></span></span></li> </ul> <br> <br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Find Your Shangri-La in Shangri-La&nbsp;</strong></p><br><br> <br> <p><strong><u>Shangri-La Jeddah</u></strong></p><br><br> <br> <p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments</span></span></span></li> <li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.&nbsp;</span></span></span></li> </ul> <br> <br> <p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span><span>The Residence Guest Service Associate is responsible for guest registration, guest check-out, cashiering, and foreign exchange. The position is also responsible for facilitating or providing assistance in case of guest queries/requests.</span></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>As a Residence Guest Service Associate, we rely on you to,</span></span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span><span>Checks supplies to ensure that stock is sufficient for the expected business within the covered shift and/or for the day.</span></span></span></li> <li><span><span><span>Prior to arrivals, prepares all needed documents (registration forms, vineyards, welcome folders, etc.) to facilitate check-in.</span></span></span></li> <li><span><span><span>Acknowledges and welcomes guests as soon as guest approaches the desk</span></span></span></li> <li><span><span><span>Checks OPMS records for the following:</span></span></span></li> <li><span><span><span>Guest history</span></span></span></li> <li><span><span><span>Specialized instructions</span></span></span></li> <li><span><span><span>Assists guests in completing the registration form, reviewing entries to ensure important details are included.&nbsp;Directs guests to appropriate lifts and coordinates with Concierge staff.</span></span></span></li> </ul> <br> <p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span><span>At least 1 year working experience in a hotel.</span></span></span></li> <li><span><span><span>Communicates and writes with fluency in English (as well as the Arabic language)</span></span></span></li> <li><span><span><span>Pleasant, friendly, and cheerful attitude</span></span></span></li> <li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li> </ul> <br> <p><strong><u><span><span><span>Why Join Us:</span></span></span></u></strong></p><br><br> <br> <ul> <li><span><span><span>A workplace that values your passion and supports self-realization and personal growth. </span></span></span></li> <li><span><span><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></span></span></li> <li><span><span><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></span></span></li> <li><span><span><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></span></span></li> </ul> <br> <br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About RateGain</h3> <p style="margin:0 0 12px; ************;">RateGain Travel Technologies Limited is a global provider of AI-powered SaaS solutions for the travel and hospitality sectors. Established in 2004 and headquartered in India, RateGain serves over 13,000 customers and 700 partners across more than 160 countries. The company supports travel and hospitality businesses in accelerating revenue generation through customer acquisition, retention, and wallet share expansion. RateGain works with 33 of the Top 40 Hotel Chains, 4 of the Top 5 Airlines, 7 of the Top 10 Car Rental companies, and various leading Destination Marketing Organizations, Online Travel Agents, and metasearch platforms, including 25 Global Fortune 500 companies.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Summary</h3> <p style="margin:0 0 12px; ************;">RateGain is seeking an <strong style="font-weight:700;">Associate Director Customer Success</strong> to join its Hospitality business in Riyadh, Saudi Arabia. This full-time role focuses on managing strategic hotel accounts across the Kingdom of Saudi Arabia, with a primary objective to drive revenue growth through account expansion, cross-sell, and upsell opportunities across RateGain's comprehensive product portfolio.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Manage and expand a portfolio of strategic hospitality accounts throughout Saudi Arabia, ensuring high levels of customer satisfaction, retention, and renewal rates.</li> <li style="margin:0 0 6px;">Drive revenue growth by identifying and executing cross-sell and upsell opportunities across RateGain's Distribution, Marketing, and Business Intelligence solutions.</li> <li style="margin:0 0 6px;">Cultivate and maintain strong relationships with key decision-makers within hotel organizations, spanning Revenue, Distribution, Commercial, Marketing, and Operations functions.</li> <li style="margin:0 0 6px;">Develop and implement account growth strategies aligned with customer objectives, leading commercial discussions, solution presentations, negotiations, and deal closures.</li> <li style="margin:0 0 6px;">Achieve quarterly and annual revenue targets through effective account planning, pipeline management, and serving as a trusted advisor to customers.</li> <li style="margin:0 0 6px;">Collaborate with internal teams, represent RateGain at industry events, maintain accurate forecasts and account plans, and integrate market intelligence.</li> <li style="margin:0 0 6px;">Monitor account performance metrics, identify potential risks and opportunities, and proactively implement action plans to maximize customer value and business growth.</li> <li style="margin:0 0 6px;">Identify and nurture relationships with new stakeholders within existing customer organizations to expand RateGain's footprint and strengthen long-term strategic partnerships.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Skills and Attributes</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Excellent communication, presentation, and relationship-building skills, with the capacity to engage and influence senior stakeholders.</li> <li style="margin:0 0 6px;">A strong customer-centric mindset, dedicated to delivering measurable business value and fostering enduring partnerships.</li> <li style="margin:0 0 6px;">High level of ownership, accountability, and commitment to achieving business objectives.</li> <li style="margin:0 0 6px;">Strategic thinking with a proactive, results-driven approach, capable of thriving in a fast-paced, dynamic environment.</li> <li style="margin:0 0 6px;">A collaborative team player with strong stakeholder management skills, able to work effectively across cross-functional teams.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Experience Requirements</h3> <p style="margin:0 0 12px; ************;">Candidates for this position must possess <strong style="font-weight:700;">over 10 years of relevant professional experience</strong> in account management, customer success, or a similar client-facing role within the hospitality or travel technology industry.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Location</h3> <p style="margin:0 0 12px; ************;">This is a full-time position based in Riyadh, Riyadh, Saudi Arabia.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Find Your Shangri-La in Shangri-La&nbsp;</strong></p><br><br> <br> <p><strong><u>Shangri-La Jeddah</u></strong></p><br><br> <br> <p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments</span></span></span></li> <li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.&nbsp;</span></span></span></li> </ul> <br> <br> <p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span><span>The Residence Guest Service Associate is responsible for guest registration, guest check-out, cashiering, and foreign exchange. The position is also responsible for facilitating or providing assistance in case of guest queries/requests.</span></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>As a Residence Guest Service Associate, we rely on you to,</span></span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span><span>Checks supplies to ensure that stock is sufficient for the expected business within the covered shift and/or for the day.</span></span></span></li> <li><span><span><span>Prior to arrivals, prepares all needed documents (registration forms, vineyards, welcome folders, etc.) to facilitate check-in.</span></span></span></li> <li><span><span><span>Acknowledges and welcomes guests as soon as guest approaches the desk</span></span></span></li> <li><span><span><span>Checks OPMS records for the following:</span></span></span></li> <li><span><span><span>Guest history</span></span></span></li> <li><span><span><span>Specialized instructions</span></span></span></li> <li><span><span><span>Assists guests in completing the registration form, reviewing entries to ensure important details are included.&nbsp;Directs guests to appropriate lifts and coordinates with Concierge staff.</span></span></span></li> </ul> <br> <p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span><span>At least 1 year working experience in a hotel.</span></span></span></li> <li><span><span><span>Communicates and writes with fluency in English (as well as the Arabic language)</span></span></span></li> <li><span><span><span>Pleasant, friendly, and cheerful attitude</span></span></span></li> <li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li> </ul> <br> <p><strong><u><span><span><span>Why Join Us:</span></span></span></u></strong></p><br><br> <br> <ul> <li><span><span><span>A workplace that values your passion and supports self-realization and personal growth. </span></span></span></li> <li><span><span><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></span></span></li> <li><span><span><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></span></span></li> <li><span><span><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></span></span></li> </ul> <br> <br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Find Your Shangri-La in Shangri-La&nbsp;</strong></p><br><br> <br> <p><strong><u>Shangri-La Jeddah</u></strong></p><br><br> <br> <p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments</span></span></span></li> <li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.&nbsp;</span></span></span></li> </ul> <br> <br> <p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span><span>The Residence Guest Service Associate is responsible for guest registration, guest check-out, cashiering, and foreign exchange. The position is also responsible for facilitating or providing assistance in case of guest queries/requests.</span></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>As a Residence Guest Service Associate, we rely on you to,</span></span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span><span>Checks supplies to ensure that stock is sufficient for the expected business within the covered shift and/or for the day.</span></span></span></li> <li><span><span><span>Prior to arrivals, prepares all needed documents (registration forms, vineyards, welcome folders, etc.) to facilitate check-in.</span></span></span></li> <li><span><span><span>Acknowledges and welcomes guests as soon as guest approaches the desk</span></span></span></li> <li><span><span><span>Checks OPMS records for the following:</span></span></span></li> <li><span><span><span>Guest history</span></span></span></li> <li><span><span><span>Specialized instructions</span></span></span></li> <li><span><span><span>Assists guests in completing the registration form, reviewing entries to ensure important details are included.&nbsp;Directs guests to appropriate lifts and coordinates with Concierge staff.</span></span></span></li> </ul> <br> <p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span><span>At least 1 year working experience in a hotel.</span></span></span></li> <li><span><span><span>Communicates and writes with fluency in English (as well as the Arabic language)</span></span></span></li> <li><span><span><span>Pleasant, friendly, and cheerful attitude</span></span></span></li> <li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li> </ul> <br> <p><strong><u><span><span><span>Why Join Us:</span></span></span></u></strong></p><br><br> <br> <ul> <li><span><span><span>A workplace that values your passion and supports self-realization and personal growth. </span></span></span></li> <li><span><span><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></span></span></li> <li><span><span><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></span></span></li> <li><span><span><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></span></span></li> </ul> <br> <br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Find Your Shangri-La in Shangri-La&nbsp;</strong></p><br><br> <br> <p><strong><u>Shangri-La Jeddah</u></strong></p><br><br> <br> <p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments</span></span></span></li> <li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.&nbsp;</span></span></span></li> </ul> <br> <br> <p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span><span>The Residence Guest Service Associate is responsible for guest registration, guest check-out, cashiering, and foreign exchange. The position is also responsible for facilitating or providing assistance in case of guest queries/requests.</span></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>As a Residence Guest Service Associate, we rely on you to,</span></span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span><span>Checks supplies to ensure that stock is sufficient for the expected business within the covered shift and/or for the day.</span></span></span></li> <li><span><span><span>Prior to arrivals, prepares all needed documents (registration forms, vineyards, welcome folders, etc.) to facilitate check-in.</span></span></span></li> <li><span><span><span>Acknowledges and welcomes guests as soon as guest approaches the desk</span></span></span></li> <li><span><span><span>Checks OPMS records for the following:</span></span></span></li> <li><span><span><span>Guest history</span></span></span></li> <li><span><span><span>Specialized instructions</span></span></span></li> <li><span><span><span>Assists guests in completing the registration form, reviewing entries to ensure important details are included.&nbsp;Directs guests to appropriate lifts and coordinates with Concierge staff.</span></span></span></li> </ul> <br> <p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span><span>At least 1 year working experience in a hotel.</span></span></span></li> <li><span><span><span>Communicates and writes with fluency in English (as well as the Arabic language)</span></span></span></li> <li><span><span><span>Pleasant, friendly, and cheerful attitude</span></span></span></li> <li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li> </ul> <br> <p><strong><u><span><span><span>Why Join Us:</span></span></span></u></strong></p><br><br> <br> <ul> <li><span><span><span>A workplace that values your passion and supports self-realization and personal growth. </span></span></span></li> <li><span><span><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></span></span></li> <li><span><span><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></span></span></li> <li><span><span><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></span></span></li> </ul> <br> <br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.<br>No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Summary</p><br><p>The A/C Technician is responsible for the installation, inspection, maintenance, troubleshooting, and repair of all heating, ventilation, air conditioning (HVAC), and refrigeration systems throughout the hotel. The role ensures that all guest rooms, public areas, restaurants, kitchens, and back-of-house facilities operate efficiently while maintaining guest comfort, safety, and energy efficiency.</p><br><p>Key Responsibilities<br>Perform preventive and corrective maintenance on HVAC and refrigeration equipment.<br>Inspect, troubleshoot, and repair air conditioning systems, chillers, FCUs, AHUs, split units, package units, ventilation systems, and exhaust fans.<br>Maintain refrigeration equipment, including walk-in coolers, freezers, ice machines, and cold rooms.<br>Respond promptly to guest maintenance requests related to air conditioning and ventilation.<br>Monitor HVAC system performance and identify opportunities to improve efficiency.<br>Replace filters, belts, motors, thermostats, valves, bearings, and other HVAC components as required.<br>Monitor refrigerant levels and repair refrigerant leaks in accordance with environmental regulations.<br>Perform daily inspections of mechanical plant rooms and equipment.<br>Maintain accurate preventive maintenance records and work orders using the hotel's maintenance system.<br>Support energy conservation initiatives and ensure equipment operates efficiently.<br>Coordinate with contractors during major maintenance or renovation works.<br>Maintain engineering tools and equipment in a safe and organized condition.<br>Ensure compliance with hotel policies, health and safety regulations, and fire life safety procedures.<br>Assist other Engineering team members when required.<br>Participate in emergency maintenance and on-call duties as assigned.</p><br><p><br>Qualifications<br>Diploma or Technical Certificate in HVAC, Refrigeration, Air Conditioning, or Mechanical Engineering.<br>Minimum 2–3 years of experience as an A/C Technician, preferably in a hotel or hospitality environment.<br>Valid HVAC/Refrigeration certification is preferred.<br>Knowledge of chilled water systems, VRF/VRV systems, split units, FCUs, AHUs, package units, and refrigeration equipment.<br>Ability to read electrical and mechanical drawings.<br>Basic computer skills for maintenance management systems (CMMS) are an advantage.<br>Skills &amp; Competencies<br>Strong troubleshooting and diagnostic skills.<br>Knowledge of HVAC controls and building management systems (BMS).<br>Good understanding of preventive maintenance practices.<br>Excellent problem-solving abilities.<br>Good communication and teamwork skills.<br>Ability to prioritize tasks and respond quickly to emergencies.<br>Commitment to guest satisfaction and quality service.<br>Strong awareness of workplace safety and environmental practices.<br>Physical Requirements<br>Ability to lift and carry equipment up to 25 kg.<br>Ability to work in confined spaces, at heights, and in hot environments.<br>Willingness to work shifts, weekends, public holidays, and emergency call-outs.<br>Key Performance Indicators (KPIs)<br>Preventive Maintenance (PM) completion rate.<br>HVAC equipment uptime.<br>Guest maintenance response time.<br>First-time fix rate.<br>Energy efficiency performance.<br>Reduction in HVAC-related guest complaints.<br>Compliance with health, safety, and maintenance standards.</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>