Restaurants Manager Jobs in Saudi
19475 Jobs Found
Saudi - Jeddah
The QA/QC Manager is responsible for leading and managing the Quality Control and Quality Assurance functions of the assigned location working closely with the head of operations and other functional managers to ensure that products meet or exceed customer expectations, and that quality and compliance standards are met. The position holder will also develop and implement quality control plans and procedures and will manage a team of Quality Control and Quality Assurance professionals.<br>Enforces the implementation of quality control plans and procedures to ensure compliance with industry standards, customer requirements, and regulatory requirements. Ensures that all products delivered meet or exceed customer expectations, and that quality and compliance standards are met. Conducts regular quality audits to ensure compliance with quality standards and procedures. Works closely with all functional managers to identify and resolve quality issues, and to continuously improve product quality. Manages the non-conformance and corrective action process, ensuring timely and effective resolution of quality issues. Ensure that all quality documentation is accurate, complete, and up-to-date, and that it is stored and maintained in an appropriate manner. Develop and deliver quality training programs to ensure that all employees are aware of quality standards and procedures. Supervises all QA/QC plans as well as amendments and revisions in order to meet the project quality requirements and client’s expectations. Establishes project quality objectives in line with IMS corporate objectives and ensure to monitor submittals of QA/QC reports. Builds and implements a control system for suppliers and subcontractors. Manages/attends to all required/related meetings and arranges all project Quality requirements with the project owner/consultant and project management team. Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies<br>Job Experience Minimum 15 year(s) working experience, 5 year(s) relevant working experience, 5 year (s) GCC is a plus<br>Education BS in Civil Engineering or Architect Engineering
Saudi - Al Madinah
JASARA PMC is looking for a Contracts Manager to join our team. In this strategic role, you will oversee the entire contract management process, ensuring that all contractual obligations are fulfilled and that contract terms support the operational goals of the organization. You will be responsible for negotiating, drafting, and managing all project contracts, with a keen focus on compliance, risk mitigation, and effective communication with internal and external stakeholders.<br><br>Your expertise in contract law and experience in construction contracts will be vital as you review and analyze contracts, prepare reports, and provide guidance to project managers. You will play a critical role in resolving any contractual disputes and monitoring contract performance. As a key member of our team, you will contribute directly to the successful delivery of JASARA's projects.<br><br>Requirements<br><br>Bachelor's degree in Law, Business Administration, Construction Management, or a related field A minimum of 15 years of experience in contract management, particularly within the construction or engineering sectors In-depth knowledge of contract law and familiarity with FIDIC contracts Strong negotiation and communication skills Exceptional analytical skills with a focus on detail and thoroughness Ability to work collaboratively with cross-functional teams and stakeholders Proficiency in contract management software and Microsoft Office Suite Ability to manage multiple contracts and competing priorities effectively Commitment to upholding high ethical standards in contract management
Saudi - Jeddah
About the Company A growing fintech and investment platform in Saudi Arabia, leveraging advanced technology to simplify investment processes through secure, efficient, and transparent solutions aligned with Capital Market Authority (CMA) requirements. As the company continues to develop its business and regulatory framework, the Compliance function plays a critical role in ensuring adherence to applicable regulations, maintaining effective compliance controls, managing regulatory risks, and supporting the company’s operations in accordance with CMA requirements. Position Overview Compliance Manager A leading fintech and investment platform in Saudi Arabia is seeking a highly skilled and experienced Compliance Manager to lead and oversee its compliance framework. This full-time position is critical to ensuring that the company’s activities, policies, and processes comply with applicable regulatory requirements, particularly those issued by the Capital Market Authority (CMA). The Compliance Manager will be responsible for monitoring regulatory compliance, identifying and mitigating compliance risks, providing regulatory guidance to management and business functions, and maintaining effective communication with the CMA and other relevant stakeholders. Key Responsibilities1. Regulatory Compliance with the CMADevelop, implement, and oversee the company’s compliance framework to ensure alignment with applicable CMA regulations and requirements. Monitor regulatory developments and assess their impact on the company’s activities, policies, and procedures. Maintain effective communication with the CMA and support regulatory engagements, inquiries, and requirements. Provide compliance advice to management and relevant business functions on regulatory matters.2. Fund Manager Compliance and Oversight Review and monitor agreements and arrangements with fund managers to ensure compliance with applicable legal and regulatory requirements. Monitor fund managers’ activities and the distribution of investment opportunities through the company’s platform from a compliance perspective. Ensure appropriate compliance controls are maintained throughout the investment and fund distribution processes. Coordinate with relevant internal teams and external parties to address compliance matters and regulatory requirements.3. Risk Management and Internal Controls Identify, assess, monitor, and mitigate compliance risks arising from the company’s activities. Conduct regular compliance reviews and assessments to evaluate the effectiveness of policies, procedures, and internal controls. Recommend and implement corrective actions where compliance gaps or regulatory risks are identified. Support the development and maintenance of appropriate compliance policies, procedures, and controls.4. Compliance Monitoring, AML & KYCOversee compliance monitoring activities and ensure effective implementation of applicable AML, KYC, and related regulatory requirements. Monitor compliance with internal policies and applicable regulatory requirements and escalate material breaches or concerns to management. Support the investigation, documentation, and resolution of compliance breaches and regulatory incidents.5. Training and Advisory Provide compliance guidance and advisory support to management and employees on applicable regulatory requirements. Conduct regular compliance awareness and training sessions for employees. Promote a strong culture of compliance and regulatory awareness across the organization.6. Regulatory Reporting and Documentation Prepare, review, and submit regulatory filings, reports, and compliance documentation as required by the CMA. Maintain accurate and up-to-date compliance records, registers, policies, and regulatory documentation. Ensure timely responses to regulatory requests and maintain appropriate documentation of regulatory communications and actions. Qualifications & Experience Education Bachelor’s degree in Law, Finance, Business Administration, or a related field. CME-1 and CME-2 certifications are mandatory; additional CME certifications will be considered a strong advantage. Advanced degrees (e.g., LLM, MBA) or professional certifications (e.g., CAMS, CPA) are highly desirable. Experience Minimum of 5 years of experience in the financial services industry, with at least 3 years in a compliance-related role. Proven experience working within the Saudi capital markets and financial regulatory environment. Experience dealing with the Capital Market Authority (CMA) and relevant regulatory requirements is highly preferred. Skills and Competencies Strong knowledge of Saudi Arabian laws and regulations, particularly those issued by the Capital Market Authority (CMA). Strong understanding of compliance, risk management, AML, KYC, and internal control frameworks. Excellent analytical, communication, and problem-solving skills. Strong attention to detail and ability to manage regulatory matters effectively. Ability to work collaboratively across departments and with external stakeholders. Strong ability to exercise sound judgment and escalate regulatory and compliance matters appropriately. Engagement Model Employment Type: Full-Time Location: Riyadh, Saudi Arabia Work Arrangement: On-site Compensation & Benefits Competitive compensation aligned with experience and role requirements. Medical insurance and benefits in line with company policies.
Confidential
Saudi - Riyadh
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Department: Project Management Office (PMO)</p><p>Location: Riyadh, Saudi Arabia</p><p>Employment Type: Full-time</p><p>Work Mode: On-site</p><p>About the Role</p><p>We are seeking an experienced PMO Manager to lead our Project Management Office and ensure the successful governance, planning, execution, and delivery of strategic initiatives across the organization. The successful candidate will establish project management standards, optimize portfolio performance, and provide leadership to project managers while ensuring alignment with organizational objectives. The ideal candidate is a strategic leader with extensive experience in project governance, portfolio management, resource planning, and stakeholder engagement within complex business environments.</p><p>Key Responsibilities</p><p>Lead and manage the Project Management Office (PMO) to ensure the successful delivery of strategic projects and programs.</p><p>Develop and maintain project governance frameworks, methodologies, policies, and best practices.</p><p>Oversee the organization's project portfolio, ensuring alignment with business objectives and strategic priorities.</p><p>Monitor project schedules, budgets, risks, resource allocation, and overall performance.</p><p>Establish project management standards, templates, and reporting processes.</p><p>Develop and monitor project KPIs, dashboards, and executive performance reports.</p><p>Identify project risks and dependencies and implement effective mitigation strategies.</p><p>Support project managers in planning, execution, issue resolution, and stakeholder communication.</p><p>Facilitate portfolio review meetings and provide recommendations to executive leadership.</p><p>Optimize project resource utilization and capacity planning across departments.</p><p>Ensure compliance with organizational governance, quality standards, and regulatory requirements.</p><p>Drive continuous improvement initiatives within the PMO and promote project management best practices.</p><p>Mentor, coach, and develop Project Managers and PMO team members.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Project Management, Engineering, Information Technology, or a related field.</li><li>Minimum 8 years of experience in project management, program management, or PMO functions.</li><li>At least 3 years of experience leading a PMO or managing enterprise project portfolios.</li><li>Strong knowledge of project governance, portfolio management, budgeting, and risk management.</li><li>Experience implementing PMO frameworks and organizational project management standards.</li><li>Proficiency with project management tools such as Microsoft Project, Primavera P6, Jira, Azure DevOps, Monday.com, or Asana.</li><li>PMP, PgMP, PMI-PMOCP, PRINCE2, or equivalent project management certifications are highly preferred.</li></ul><p><strong>Requirements</strong></p><ul><li>Strong leadership, organizational, and strategic planning skills.</li><li>Excellent analytical, decision-making, and problem-solving abilities.</li><li>Outstanding communication, presentation, and stakeholder management skills.</li><li>Ability to manage multiple strategic initiatives simultaneously.</li><li>Experience working in Agile, Waterfall, or hybrid project delivery environments.</li><li>Fluency in English; Arabic is highly desirable.</li><li>Saudi Nationality is required.</li></ul><p></p></section>
Company Al-INSHA AL-TUKHASYA LTD.
Saudi - Al Ahsa
<p>In the field of construction</p><p>We are looking for local transfer sponsorship.</p><br><p><strong>Job details:</strong></p><ul><li><p>Draft and review subcontracts, vendor agreements, and client prime contracts.</p></li><li><p>Track key obligations, milestones, deliverables, and process project changes and turn them into official contract updates.</p></li><li><p>Review progress payment claims, assess subcontractor invoices, and monitor project budgets.</p></li><li><p>Review and interpret the main Contract, any special conditions.</p></li><li><p>Serve as the main contact link between project managers, owners, legal teams, and on-site subcontractors.</p></li><li><p>Handle final account settlements, check defect liability periods, and archive project files.</p></li><li><p>Check Contract conditions, insurance , safety bonds, local labor or legal regulations and warranties.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Law, or a related field, with advanced degrees preferred.</li><li>Minimum of 3-5 years of experience in contract administration or management, preferably in the [specific industry].</li><li>Professional certifications such as Certified Federal Contracts Manager (CFCM) or Certified Commercial Contracts Manager (CCCM) are a plus.</li><li>Experience working with both public and private sector contracts, demonstrating versatility and adaptability.</li></ul>
Saudi - Riyadh
<p>The Senior Electrical Manager is responsible for leading and managing all electrical engineering and construction activities throughout the project lifecycle. This role ensures that electrical systems are designed, installed, tested, and commissioned in accordance with project specifications, quality standards, safety regulations, and budget requirements. The Senior Electrical Manager works closely with multidisciplinary teams, consultants, contractors, and clients to ensure successful project delivery.</p><p>Key Responsibilities:</p><ul><li>Lead and oversee all electrical engineering and construction activities.</li><li>Manage electrical design reviews and ensure compliance with local and international codes and standards.</li><li>Coordinate with project managers, consultants, contractors, and other engineering disciplines.</li><li>Review and approve electrical drawings, specifications, technical submittals, and material selections.</li><li>Monitor project schedules, budgets, and resource allocation to ensure timely completion.</li><li>Ensure compliance with health, safety, environmental, and quality standards.</li><li>Identify project risks and implement mitigation plans.</li><li>Supervise testing, commissioning, and handover of electrical systems.</li><li>Resolve technical issues and provide engineering solutions during project execution.</li><li>Lead, mentor, and develop electrical engineering teams.</li><li>Evaluate contractor performance and ensure adherence to contractual obligations.</li><li>Prepare technical reports, progress updates, and management presentations.</li><li>Support procurement activities by reviewing technical bids and vendor proposals.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Electrical Engineering (Master's degree is an advantage).</li><li>Professional Engineering certification is preferred.</li><li>PMP certification is an advantage.</li></ul>
Client of CC Staffing International Ltd
Saudi - Riyadh
<p>About the Role Our client, a leading technology and digital transformation company in Saudi Arabia, is seeking experienced Sales Account Managers to drive business growth and develop strong relationships with clients across different sectors. Multiple Sales Account Managers to cover the following sectors: Government Sector Retail Sector Hospitality Sector Charity & Non-Profit Sector The role will focus on selling technology solutions, including hardware and software, while understanding clients' business requirements and providing suitable solutions to support their operations, efficiency, and digital transformation.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Business Administration, Marketing, Sales, Management, or a related field.</li><li>2 - 4 years of experience in sales, business development, or account management within the technology or solutions industry.</li><li>Proven experience selling hardware, software, IT solutions, or technology-related products and services.</li><li>Strong B2B sales and account management experience with a track record of achieving sales targets.</li><li>Comfortable with outdoor sales, field visits, business trips to cover different locations within KSA and frequent face-to-face client meetings.</li><li>Excellent negotiation, presentation, communication, and relationship-building skills.</li><li>Fluent Arabic and strong English communication skills are mandatory.</li><li>Strong knowledge of the Saudi business environment and ability to work independently and collaboratively.</li><li>Preferred Qualifications Existing network and relationships across multiple sectors.</li><li>Experience with technology solutions, hardware, software, POS, payment solutions, digital platforms, or system integration.</li><li>Experience managing enterprise or key accounts.</li><li>Experience working with tenders, procurement processes, or large-scale projects is an advantage.</li><li>Saudi National Candidates with relevant sector-specific experience and established client networks are highly preferred.</li></ul>
Saudi - Jeddah
We’re Hiring: Audit Managers – Business Development<br>As part of AKCPA’s continued growth across Saudi Arabia, we are seeking experienced Audit Managers to join our teams in Riyadh, Jeddah, and Khobar.<br>These roles are designed for experienced audit professionals with a strong commercial orientation and the ability to contribute directly to the continued growth of our Audit & Assurance practice. While technical audit expertise remains fundamental, the role carries a significant focus on business development, market engagement, client relationship management, and portfolio growth.<br>The Role As an Audit Manager, you will play an active role in developing AKCPA’s presence in your respective market. You will work closely with the firm’s leadership to identify opportunities, develop strategic client relationships, and convert market opportunities into long-term engagements. Key responsibilities include:Driving business development initiatives and originating new Audit & Assurance opportunities Developing and managing relationships with business owners, boards, CFOs, finance executives, and other senior stakeholders Building and maintaining a strong pipeline of prospective clients and opportunities Leading the commercial process from opportunity identification and qualification through proposal, presentation, negotiation, and engagement Developing and growing a portfolio of client relationships within the respective regional market Identifying opportunities to expand existing client relationships across the firm’s broader service capabilities Representing AKCPA in the business community and strengthening the firm’s market presence Working with Partners and engagement teams to ensure opportunities are appropriately scoped, commercially structured, and successfully transitioned into delivery Maintaining appropriate oversight of engagements and senior client relationships while leveraging the wider audit team for execution<br>Candidate Profile We are looking for established audit professionals who combine technical credibility with strong commercial capabilities.<br>Successful candidates will typically bring:Significant external audit and assurance experience within a reputable professional services firm Experience at Audit Manager level or above A demonstrated ability to develop business, originate opportunities, and grow client relationships Strong commercial judgement and an established understanding of the Saudi market The confidence and credibility to engage with senior executives, shareholders, boards, and finance leadership Strong proposal development, presentation, negotiation, and relationship-management capabilities The ability to independently manage a pipeline and take ownership of business development activities within their market A recognized professional qualification such as SOCPA, CPA, ACCA, ACA, or equivalent Strong Arabic and English communication skills<br>What Distinguishes This Opportunity This role offers a broader mandate than a conventional Audit Manager position. We are seeking professionals who want to progress beyond engagement management and take a more active role in building a practice, developing a market, and growing a client portfolio.<br>The successful candidates will be expected to combine the technical standing of an experienced audit professional with the commercial judgement and market presence required to contribute to the firm’s long-term growth.<br>Locations: Riyadh | Jeddah | Khobar<br>We welcome applications from experienced professionals interested in playing a meaningful role in the continued development of AKCPA’s Audit & Assurance practice in Saudi Arabia.
شركة روابط المتحدة NEXMIND
Saudi - Jeddah
Job Title: EdTech Sales Development Manager
Work Location: Company Headquarters [Jeddah] - Full Time
Sector: Educational Technology (EdTech) / Corporate Sales (B2B)
Job Objective: Lead and establish the sales sector for the "IRIS School Management System" from scratch, penetrate the private and international school market, convert sales opportunities into successful annual contracts, and lay the foundation for building a sales team in the future.
Key Tasks and Responsibilities:
Direct Field Sales: Conduct field visits and smart calls with school owners, supervisors, and IT managers to arrange sales appointments.
Demonstration Presentations (Demos): Explain the features of the "IRIS" system and how it solves school problems (billing, schedules, attendance) in a convincing business manner.
Closing Deals: Prepare technical and financial proposals, follow up on them until contracts are signed and payments are collected.
Database Building: Identify and classify all target private and international schools in the region and reach their decision-makers.
Foundation for the Future: Set Key Performance Indicators (KPIs) and sales cycle to facilitate the hiring and training of sales representatives under his management later.
Required Conditions and Qualifications:
Proven previous experience (3-5 years) in selling school-oriented systems and software (EdTech) in the Saudi market.
Active and ready network with decision-makers (owners, financial managers, school principals) in private and international schools.
Full ability to work in the field and visit schools, and work from the company headquarters.
Exceptional skills in communication, negotiation, and closing large deals (B2B).
Job Benefits:
Monthly fixed salary (determined by experience).
Housing and transportation allowances to cover field visits.
A very rewarding and open commission and incentive system directly linked to closing deals and collection.
Saudi - Jeddah
About The Role<br><br>We are looking for an experienced Program Manager to lead strategic customer engagements across our software delivery portfolio. Sitting at the intersection of delivery governance, client relationship management, and commercial oversight, the Program Manager will lead multiple concurrent projects, mentor a team of Project Managers, and act as a trusted partner to enterprise clients — particularly within the telecom and government sectors in the Kingdom of Saudi Arabia.<br><br>Key Responsibilities<br><br>Program Governance & Delivery<br><br> Oversee end-to-end delivery across assigned programs, monitoring scope, schedule, budget, and quality against contractual commitments Maintain a consolidated program-level RAID log and provide the PMO Head with a clear view of risks and exposure Ensure delivery teams follow the company's methodology, stage gates, and change control processes Coordinate cross-project resource allocation and resolve dependencies across teams<br><br>Client & Stakeholder Management<br><br> Act as the primary escalation point above the Project Manager level and own steering committee-level relationships Ensure a consistent engagement narrative across projects within the same customer account Lead executive-level reporting and presentations, communicating program health, risks, and decisions with clarity<br><br>Commercial Oversight<br><br> Support the review of contract renewals, amendments, change requests, and commercial terms before client commitments Partner with Sales, Presales, and Finance to ensure scope, SLAs, and pricing are properly structured Highlight commercial exposure and support mitigation planning<br><br>Team Leadership & PMO Contribution<br><br> Coach and support Project Managers, remove blockers, and grow team capability Drive adoption of SDLC and CI/CD best practices across delivery workstreams Contribute to continuous improvement of PMO tools, templates, and governance frameworks Deliver weekly program updates and monthly reviews focused on decisions, risks, and financial health<br><br>Requirements<br><br>Qualifications & Requirements<br><br>Education<br><br> Bachelor's degree in Engineering, Computer Science, Information Systems, or a related field, or equivalent professional experience<br><br>Experience<br><br> 15+ years of overall professional experience in IT services, software delivery, or technology consulting 8+ years in a project or program management capacity with delivery accountability Experience managing multiple concurrent software delivery projects in enterprise environments Preference for candidates with prior experience working with or delivering into stc or similar large telecom/government accounts in KSA<br><br>Technical Knowledge<br><br> Working knowledge of SDLC methodologies — Agile, Scrum, and Waterfall General understanding of CI/CD and Dev Ops practices Exposure to enterprise platforms such as CRM, ERP, integration/middleware, mobile, or digital experience solutions Comfort with RAID management and governance reporting<br><br>Certifications (Preferred, Not Mandatory)<br><br> PMP or equivalent project management certification is preferred PgMP, PRINCE2, SAFe, or CSM are a plus<br><br>Skills & Competencies<br><br> Strong stakeholder management and executive communication in Arabic and English Practical commercial awareness and early risk identification Structured thinker able to translate complex program data into decision-ready summaries Collaborative, mentoring-oriented leadership style across Delivery, Sales, Presales, and Finance<br><br>Why Join Us<br><br> Lead flagship engagements with top-tier KSA telecom, government, and enterprise clients Collaborative PMO culture built on governance discipline and delivery excellence Clear growth path into senior PMO and portfolio leadership roles<br><br>Reports To: Head of PMO<br><br>Function: Program & Delivery Management
DHL
Saudi - Eastern Province
<div><div ><p ><font color="#ff0000" face="Delivery, sans-serif"><strong>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</strong></font></p><p ><font color="#ff0000" face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif">Would you like to become part of the world's most international company in the world?</font><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><font face="Delivery, sans-serif">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express </font></p><p ><font face="Delivery, sans-serif">Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</font></p><p ><font face="Delivery, sans-serif"><strong><font color="#ff0000"><br></font></strong></font></p><p ><font face="Delivery, sans-serif"><strong><font color="#ff0000">Overall Role Purpose </font> </strong></font></p><p ><font face="Delivery, sans-serif">Drive and facilitate the achievement of service excellence via the adoption of best demonstrated practices through improvement programmes and identify process gaps to create a more seamless operations whilst managing counselling and coaching activities aimed at reinforcing strengths and bridging weaknesses in the different sections of the CS Dept.</font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><br></font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><strong>Your Tasks:</strong></font></p><p ><font face="Delivery, sans-serif"><u>Customer Service Senior Management (CS Section Managers)</u></font></p><p ><font face="Delivery, sans-serif">• Ensure relevant skills and competencies in each customer service section are up to date and CS personnel are effectively trained to an acceptable standard to achieve service excellence. </font></p><p ><font face="Delivery, sans-serif">• Work with the CS Section managers to provide coaching and training to customer service staff with the objective of upgrading their skills level</font></p><p ><font face="Delivery, sans-serif">• Assist the CS Section managers in the administration and monitoring of the quality.</font></p><p ><font face="Delivery, sans-serif">• Support in conducting audits in the function to ensure the achievement and maintenance of service quality and Centre of excellence (COE) objectives.</font></p><p ><font face="Delivery, sans-serif">• Work closely with the CS Manager and CS Section managers on career progression planning for CS personnel. </font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif"><u>Regional Office and Subfunction Managers</u></font></p><p ><font face="Delivery, sans-serif">• Work closely with RO’s Customer Service & Support Manager to implement regionally driven projects and initiatives in the country and identify areas or processes for service improvement and recommend specific CS-related improvement actions.</font></p><p ><font face="Delivery, sans-serif">• Collaborate with RO to deploy a Mystery Shopper programme to drive Service Excellence based on independent assessments of service quality and benchmark against competitor performance in areas of the service delivery. </font></p><p ><font face="Delivery, sans-serif">• Ensure the analysis of service incidents and failures is carried out to surface trends in service gaps and process weaknesses in the Customer Service Dept or other interfacing functional departments (e.g. Hub, Gateway, Network, Contractors, etc.) that may impact service excellence </font></p><p ><font face="Delivery, sans-serif">• Work closely with CS Functional managers and supervisors to define post-training evaluation and coaching techniques to gauge training effectiveness, recommend changes where appropriate and identify strengths for reinforcement and weaknesses for further training.</font></p><p ><font face="Delivery, sans-serif">• Collaborate with RO, First Choice & Cross Functional team to improve customer experience with the feedback received through different channels i.e. VOICE. Derive efficiency initiatives through feedbacks received from customers. </font></p><p ><font face="Delivery, sans-serif">• Work with HR T&D Manager to ensure appropriate external programs are planned for CS. </font></p><p ><font face="Delivery, sans-serif"><u><br></u></font></p><p ><font face="Delivery, sans-serif"><u>Training & Development Function</u></font></p><p ><font face="Delivery, sans-serif">• Conduct skills verification (tests) to ensure that relevant CS skills and competencies are current and effectively trained.</font></p><p ><font face="Delivery, sans-serif">• Ensure effective use of Workforce Management tool to produce and manage rosters, that provide optimum resources to cater to the incoming call volumes, ensure 24 hour cover including public holidays, annual leave, pending off, etc. and reduce / manage overtime down to a minimum without compromising the service promise.</font></p><p ><font face="Delivery, sans-serif">• Plan, design and develop training programs and materials (including Train-the-Trainer Training for CS Managers/Supervisors) or source external training to support outstanding Customer Service standards.</font></p><p ><font face="Delivery, sans-serif">• Ensure post-implementation review of processes and analysis of data is carried out to gauge – where applicable and feasible – the effectiveness of implemented programs.</font></p><p ><font face="Delivery, sans-serif">• Develop appropriate performance metrics for the evaluation of customer contact skills and competencies, which will facilitate the identification of CS-related training needs gaps.</font></p><p ><font face="Delivery, sans-serif">• Develop, maintain and update a comprehensive and effective internal training programme aligned to the CS department’s and company’s training objectives </font></p><p ><font face="Delivery, sans-serif">• Lead and provide clear objectives for the CS analyst in assigned tasks to facilitate the achievement of CSD departmental goals</font></p><p ><font face="Delivery, sans-serif">• Evaluate external training consultants on appropriate training for CS staff</font></p><p ><font face="Delivery, sans-serif">• Perform scheduled call monitoring and service audits to (via various contact media in the Customer Contact Centre) that CS personnel are continually working towards delighting customers through consistent and excellent service standards.</font></p><p ><font face="Delivery, sans-serif">• Coordinate and roll-out a specified number of CS Frontline Training for new recruits yearly</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif"><u>Strategic Planning for Customer Service Development and Budget Compliance </u></font></p><p ><font face="Delivery, sans-serif">? Prepare the CS Training and Development Plan per AOP requirements and ensure the training and development needs of CS personnel reflect business imperatives.</font></p><p ><font face="Delivery, sans-serif">• Ensure that budgeted training man-days are met in accordance with overall organisation plan and schedule</font></p><p ><font face="Delivery, sans-serif">• Identify benchmarking exercises against competitor / cross-industry / network customer contact centres for CS Analyst to carry out such exercises to surface best demonstrated practices and explore the viability of implementing these with a cost-benefit analysis and a business case justification. </font></p><p ><font face="Delivery, sans-serif">• Implementation of corrective and preventive actions to pre-empt recurrence in line with the focus on achievement of service excellence to customers.</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif"><u>Information Management</u></font></p><p ><font face="Delivery, sans-serif">• Guide on the construction of a database on employee training for the CS department and ensure that training records are maintained and updated promptly with a monthly summary report submitted to the CS Manager.</font></p><p ><font face="Delivery, sans-serif">• Ensure that CS Analyst maintain and update documented work procedures and instructions to reflect the latest and accurate information and that current practice reflect specified procedures.</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><strong>Your Profile:</strong></font></p><p ><font face="Delivery, sans-serif">• Presentation skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Facilitation and training skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Customer-facing and interaction skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Software skills (Word, Excel, PowerPoint, etc.) (excellent)</font></p><p ><font face="Delivery, sans-serif">• Software skills (Customer Contact Centre systems, e.g. ACD, PABX, CRM, CTI, IVR, Workforce Management Systems, Quality Monitoring Systems, etc.) (good working knowledge)</font></p><p ><font face="Delivery, sans-serif">• Software skills (MS Power tools, DHL Systems) (preferable)</font></p><p ><font face="Delivery, sans-serif">• Communication skills, spoken and written (excellent)</font></p><p ><font face="Delivery, sans-serif">• Negotiation and interpersonal skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Leadership skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Analytical, organizational and motivational skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Project Management skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• People Management skills (excellent)</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><strong>Our Offer:</strong></font></p><p ><font face="Delivery, sans-serif">• Strong career support in an international environment.</font></p><p ><font face="Delivery, sans-serif">• Great culture and colleagues.</font></p><p ><font face="Delivery, sans-serif">• Multifarious benefit programm.</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif">Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</font></p><p ><font face="Delivery, sans-serif"> </font></p><p ><font face="Delivery, sans-serif">We look forward to receiving your application!</font></p><p ><font face="Delivery, sans-serif"> </font></p><div><font face="Delivery, sans-serif"><br></font></div></div></div>
شركة مرامر للمقاولات
Saudi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>• Lead and manage the Corporate QA/QC Department across multiple ongoing projects.</p><p>• Develop, implement, and continuously improve the Corporate Quality Management System (QMS) in accordance with ISO 9001 and company standards.</p><p>• Establish and monitor quality policies, procedures, KPIs, quality objectives, and reporting systems.</p><p>• Supervise and mentor Project QA/QC Managers, QA/QC Engineers, Inspectors, and quality teams.</p><p>• Ensure effective implementation of Project Quality Plans (PQP), Inspection & Test Plans (ITPs), Method Statements, and quality procedures.</p><p>• Lead internal and external quality audits and ensure timely closure of NCRs and corrective/preventive actions.</p><p>• Monitor supplier and subcontractor quality performance, including audits, inspections, Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), and material approvals.</p><p>• Oversee testing & commissioning activities, project handover documentation, punch-list management, and closeout processes.</p><p>• Coordinate with Operations, Technical Office, Procurement, Engineering, and Project Management to maintain consistent quality standards across all projects.</p><p>• Prepare executive quality reports and present quality performance to senior management.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>• Bachelor's Degree in Civil Engineering.</p><p>• 15+ years of QA/QC experience in the construction industry. Minimum 3 years' experience as Head of QA/QC, Corporate QA/QC Manager, Regional QA/QC Manager, Group QA/QC Manager, or managing multiple projects within a contractor organization.</p><p>• Strong contractor-side experience in: Buildings; Infrastructure; Utilities; MEP; Project Closeout & Handover</p><p>• Extensive knowledge of: Construction methods; Quality standards; Materials; Inspection procedures.</p><p>• Proven experience implementing: ISO 9001 Quality Management Systems; Internal & External Audits; KPIs; NCR Management; Root Cause Analysis; Corrective & Preventive Actions; Quality Reporting.</p><p>• Experience managing Project QA/QC Managers, Engineers, Inspectors, and multidisciplinary quality teams.</p><p>• Hands-on experience with: Supplier & Vendor Quality Management; Subcontractor Quality Control; Testing & Commissioning; Factory Acceptance Tests (FAT); Site Acceptance Tests (SAT); Final Handover Documentation.</p><p>• Excellent communication, leadership, and stakeholder management skills.</p><p>• Strong coordination experience with Operations, Technical Office, Procurement, Engineering, and Project Management teams.</p><p>Professional certifications such as IRCA ISO 9001 Lead Auditor, PMP, ASQ CQM/CMQ-OE, Six Sigma, or equivalent are highly preferred.</p></div>
Saudi - Eastern
The client is looking to hire a Senior Sales Executive - Waste Management Solutions for their team at Al Khobar.<br>Client is looking for a results-oriented sales professional with a strong track record of selling environmental and industrial service solutions within Saudi Arabia. The ideal candidate has established relationships with major industrial organizations and understands the commercial, operational, and regulatory challenges faced by clients across sectors such as oil & gas, petrochemicals, manufacturing, mining, and infrastructure. The successful candidate should possess a strong network, excellent commercial judgment, and the ability to independently identify opportunities, develop tailored solutions, negotiate contracts, and consistently exceed revenue targets.<br>Experience:<br>Minimum 5 years of B2B sales experience. At least 5+ years selling environmental services, industrial waste management, recycling, industrial cleaning, wastewater treatment, or related services. Demonstrated success in consistently achieving or exceeding sales targets. Experience selling service-based solutions to industrial customers. Existing relationships with industrial companies in Saudi Arabia will be highly advantageous.<br>The Senior Sales Executive will be responsible for identifying, developing, and closing new business opportunities for the company's environmental services portfolio across Saudi Arabia. The successful candidate will possess strong consultative sales skills, a deep understanding of industrial waste management and environmental compliance requirements, and an established network within key industrial sectors.<br>The role requires managing the complete sales lifecycle—from prospecting and solution development to contract negotiation and long-term account management.<br>Key Responsibilities:<br>Business Development:Identify and develop new business opportunities across Saudi Arabia. Build a strong pipeline through cold calling, networking, referrals, client visits, and industry events. Develop relationships with decision-makers including:HSE Managers EHS Managers Plant Managers Operations Managers Procurement Managers Facility Managers Engineering Managers Sustainability Managers Conduct customer site assessments to understand waste management and environmental service requirements. Develop customized commercial proposals and service solutions.<br>Sales & Commercial Responsibilities:Achieve monthly, quarterly, and annual revenue targets. Manage the complete sales cycle from lead generation through contract award. Prepare quotations, proposals, tenders, and commercial presentations. Negotiate pricing, commercial terms, and long-term service agreements. Develop strategic account plans for key customers. Identify opportunities to cross-sell and upsell additional environmental services. Maintain an accurate sales pipeline and CRM records.<br>Technical Consultative Selling:Promote solutions relating to:Hazardous waste management Non-hazardous waste collection Industrial waste disposal Wastewater treatment Industrial cleaning services Tank cleaning Sludge management Chemical waste disposal Recycling solutions Environmental compliance services Waste minimization programs Sustainability initiatives Resource recovery solutions<br>Collaborate with operations and technical teams to develop effective customer solutions.<br>Client Relationship Management:Develop long-term relationships with strategic industrial customers. Conduct regular business review meetings. Ensure high levels of customer satisfaction and retention. Identify additional business opportunities within existing accounts.<br>Market Intelligence:Monitor market trends and competitor activities. Identify emerging opportunities in line with Saudi Vision 2030 sustainability initiatives. Stay informed about environmental regulations and industry developments. Provide market feedback to support business growth strategies.<br>Target Industries:Candidates should have experience selling into one or more of the following sectors:Oil & Gas Petrochemicals Energy & Utilities Manufacturing Mining & Metals Construction Cement Logistics Ports Food & Beverage Pharmaceuticals Healthcare Government Industrial Parks Marine Aviation<br>Qualifications:Bachelor's Degree in Business Administration, Environmental Science, Engineering, Chemistry, or a related discipline. MBA or relevant commercial qualification is an advantage.<br>Required Knowledge:The ideal candidate should possess working knowledge of:Hazardous waste management practices Industrial waste streams Recycling and resource recovery Environmental compliance requirements Wastewater treatment solutions Industrial cleaning services Tendering and procurement processes Contract negotiations Sustainability and ESG initiatives<br>Knowledge of Saudi environmental regulations and permitting processes will be considered a strong advantage.<br>Skills & Competencies:Proven hunter mentality with strong business development capabilities Consultative and solution-based selling skills Excellent negotiation and closing abilities Strong commercial and financial acumen Relationship-building with C-level and senior operational stakeholders Strategic account management Presentation and proposal development skills CRM proficiency (Salesforce, Microsoft Dynamics, Hub Spot, Zoho, etc.) Excellent communication and interpersonal skills Self-motivated with the ability to work independently<br>Key Performance Indicators (KPIs):Annual sales revenue Gross profit generated New customer acquisition Proposal-to-order conversion ratio Sales pipeline value Number of customer meetings conducted Strategic account growth Customer retention rate Cross-selling and upselling revenue
Saudi - Jeddah
Job Summary:<br>We are seeking a driven and results-oriented Business Development Manager to drive growth and expand our market share in the facility management industry. You will be responsible for identifying new business opportunities, securing corporate contracts, and building long-term client relationships.<br>Key Responsibilities:<br>Sales & Growth: Identify, pursue, and close new business opportunities for hard and soft facility management services (e.g., HVAC, maintenance, security, cleaning).<br>Lead Generation: Generate qualified leads through networking, cold outreach, industry events, and strategic partnerships.<br>Bidding & Proposals: Lead the end-to-end tender process, including drafting proposals, cost estimations, and delivering client presentations.<br>Client Relations: Build and maintain strong, trust-based relationships with key decision-makers, property managers, and corporate clients.<br>Market Analysis: Monitor industry trends, competitor activities, and pricing strategies to identify new revenue streams.<br>Requirements:<br>Experience: Proven track record (5–8 years) in B2B sales or business development specifically within the Facility Management or real estate sector.<br>Skills: Strong negotiation, networking, proposal-writing, and presentation skills.<br>Knowledge: Familiarity with integrated facility management (IFM) services and local market regulations.<br>Education: Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field.
Saudi - Jeddah
<h3 >About the Role</h3>
<p >Marriott International is seeking an <strong >Assistant Training Manager</strong> for a full-time position in Jeddah. This role involves supporting the identification and addressing of employee and organizational development needs, ensuring effective training programs are in place to achieve desired business results. The training programs cover various topics, including product knowledge, company philosophy, customer service, and leadership skills.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Assist with conducting needs assessments, designing, and developing training programs.</li>
<li >Facilitate the delivery of both custom and corporate training programs.</li>
<li >Measure the effectiveness of training to ensure a return on investment.</li>
<li >Promote and inform employees about all available training programs.</li>
<li >Display leadership in guest hospitality and exemplify excellent customer service.</li>
<li >Help employees identify specific behaviors that contribute to service excellence.</li>
<li >Ensure employees receive ongoing training to understand guest expectations and demonstrate guest satisfaction skills.</li>
<li >Observe service behaviors of employees and provide feedback to individuals and/or managers.</li>
</ul>
<h3 >Training Program Management</h3>
<ul >
<li >Monitor enrollment and attendance at training classes.</li>
<li >Meet regularly with participants to assess progress and address concerns.</li>
<li >Partner with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li>
<li >Review comment cards, guest satisfaction results, and other data to identify areas for improvement.</li>
<li >Measure the transfer of learning from training courses to operational practice.</li>
<li >Ensure adult learning principles are incorporated into training programs.</li>
</ul>
<h3 >Planning and Budgeting</h3>
<ul >
<li >Identify performance gaps and collaborate with managers to develop and implement appropriate training.</li>
<li >Assist with making necessary adjustments to training methodology and/or retraining as appropriate.</li>
<li >Align current training and development programs to effectively impact key business indicators.</li>
<li >Assist with establishing guidelines for employee expectations and parameters.</li>
<li >Develop specific training to improve service performance and drive brand values and philosophy.</li>
<li >Incorporate guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li>
</ul>
<h3 >Financial Management</h3>
<ul >
<li >Assist with the development of the training budget.</li>
<li >Manage the budget in alignment with Human Resources and property financial goals.</li>
<li >Manage department controllable expenses to achieve or exceed budgeted goals.</li>
<li >Utilize P-card if appropriate to control and monitor departmental expenditures.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<p >Candidates should possess 0-1 years of relevant experience. This full-time position requires an individual who can effectively support and manage training initiatives within a dynamic hospitality environment.</p>
Saudi - Riyadh
<p>Turner & Townsend is looking to recruit an experienced Senior Cost Manager, to join our talented Infrastructure team based in Riyadh, working on one of our major aviation programs.</p><p>SCOPE: The Senior Cost Manager will support our commission leads in the contracts team in a pre-contract setting.</p><p>MAIN PURPOSE OF ROLE: Support Commission Managers reviewing contracts in the pre-contract setting, and drafting contracts. Evaluating commercial aspects of the contract for tender submission. Negotiating contractual matters with clients, consultants, contractors and suppliers. Assist in the drafting, reviewing and amendment of contracts and associated documentation. Ensure that client objectives are met through the delivery of an effective pre-contract contract management service.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience reviewing contracts within a pre-contract environment. Experience evaluating the commercial and contractual components of tender submissions. Experience working with standard forms of contract, with FIDIC experience preferred. Contract drafting experience would be advantageous.</p><p>Qualifications Bachelor's degree in Law, Quantity Surveying, Commercial Management, Construction Management, Engineering, or a related discipline. Minimum 5-10 years experience in similar roles. Demonstrated experience in pre-contract contract review and negotiation. Experience within construction, infrastructure, engineering, project management, or consultancy environments preferred. Professional certifications such as MRICS, MCIArb, are advantageous. FIDIC training or certification is considered a strong advantage</p>
Saudi - Jeddah
Location: Riyadh, Saudi Arabia Employment Type: Full-time Department: Rakal Facilities Reports to: Head of Rakal Facilities<br>About Rakal Facilities Rakal Facilities is building a premium, diagnosis-led facilities management model focused on corporate workplaces, commercial properties and established Rakal clients. Our approach goes beyond conventional maintenance. We combine technical inspection, condition assessment, corrective planning, controlled execution, documented closure and preventive maintenance to help clients protect their workplaces and assets. We are looking for a senior business development professional who can build strategic relationships, open major corporate accounts and convert opportunities into sustainable facilities management contracts.<br>The Role The Senior Business Development Manager will lead new client acquisition and strategic account development across Riyadh. This person will be responsible for identifying suitable opportunities, building relationships with decision-makers, managing major tenders and working closely with the technical team to develop commercially and technically credible solutions. This is not a general sales position. The successful candidate must understand facilities management, hard services, corporate procurement and the process of converting technical requirements into long-term client relationships.<br>Key Responsibilities Develop and execute the business development plan for Rakal Facilities. Identify and target corporate offices, commercial properties, healthcare facilities, hospitality clients and other suitable sectors. Build relationships with facility managers, procurement teams, property managers, consultants and senior decision-makers. Generate qualified opportunities for annual maintenance contracts, corrective works, facility diagnosis, MEP services and integrated facilities solutions. Lead new account acquisition and strategic client meetings. Manage prequalification, RFQs, RFPs and tender opportunities. Work with the technical and estimation team to develop accurate and competitive proposals. Present technical and commercial solutions to clients. Lead commercial negotiations and support contract finalisation. Maintain an accurate sales pipeline with realistic values, decision dates, next actions and conversion probabilities. Prepare weekly and monthly sales forecasts. Develop account plans for priority clients. Identify re-entry opportunities where clients are facing performance issues with existing contractors. Build relationships with consultants, project management companies and real estate operators. Support the development of partnerships and referral channels. Protect Rakal’s positioning by avoiding unsuitable, high-risk or low-value opportunities. Coordinate closely with the Head of Rakal Facilities on major accounts, pricing strategy and commercial approvals. Support cross-selling opportunities between Rakal Facilities, Rakal Spaces and related service lines where appropriate.<br>Candidate Requirements Bachelor’s degree in Business, Engineering, Facilities Management or a related field. Minimum 7 years of business development or sales experience. At least 5 years of direct experience in facilities management, MEP maintenance, hard services or integrated FM. Strong experience in the Saudi Arabian market, preferably in Riyadh. Proven track record of winning corporate B2B contracts. Experience dealing with facility managers, procurement teams, consultants and property managers. Good understanding of HVAC, electrical, plumbing, civil maintenance, cleaning and related FM services. Experience with annual maintenance contracts, corrective works and recurring service agreements. Strong understanding of tendering, proposal development, pricing and commercial negotiations. Ability to understand technical proposals and communicate them clearly to clients. Strong professional network within the Riyadh corporate or FM market. Excellent English and Arabic communication skills. Strong presentation, negotiation and relationship-building skills. Excellent pipeline management and forecasting discipline. Valid Saudi driving licence. Transferable Iqama or eligibility to work in Saudi Arabia.<br>Preferred Experience Experience working with multinational companies, Grade-A offices, consultants, property managers or premium commercial clients. Experience selling both hard and soft facilities management services. Exposure to contract models including lump sum, time and material, manpower and performance-based agreements. Experience with CBRE, JLL or similar consultant-led environments. Experience building a new FM business unit or service line.<br>What We Are Looking For We are looking for someone who:Opens doors and converts relationships into real opportunities. Understands the difference between activity and qualified pipeline. Can discuss facilities services confidently with technical and commercial stakeholders. Takes ownership and follows opportunities through to closure. Protects the company’s reputation and does not chase unsuitable work. Can work closely with technical teams without making unsupported commitments. Is commercially ambitious but disciplined.<br>First 90-Day Expectations The successful candidate will be expected to:Develop a priority list of target accounts. Introduce a structured business development and account-planning approach. Build a qualified pipeline with confirmed decision-makers and next actions. Secure meetings with selected corporate and consultant-led clients. Identify suitable AMC, corrective work and facility diagnosis opportunities. Support the conversion of selected opportunities into pilot projects or recurring contracts.<br>How to Apply Please apply through Linked In with:An updated CVA short summary of your FM business development experience Examples of contracts or accounts you personally helped win The sectors and types of clients you have worked with Your current location, notice period and salary expectations<br>Only candidates with relevant facilities management, MEP maintenance or hard-services business development experience will be considered.
Saudi Arabian Trading and Construction Company (SATCO)
Saudi - Riyadh
<h3 >Position Summary</h3>
<p >Saudi Arabian Trading and Construction Company (SATCO) is seeking a <strong >Procurement Manager</strong> to join our team in Riyadh. This full-time role involves leading the procurement strategy for our construction projects, managing vendor sourcing, and overseeing the materials supply chain. The successful candidate will ensure projects are delivered on time and within budget, while aligning all procurement activities with the company’s strategic objectives and operational needs.</p> <h3 >Core Responsibilities</h3>
<ul >
<li >Lead the development and implementation of procurement strategies specifically tailored for construction projects, ensuring alignment with overall organizational goals and project timelines.</li>
<li >Source and manage vendor relationships, negotiating contracts to secure optimal pricing and terms for materials and services required in construction projects.</li>
<li >Oversee the materials supply chain, ensuring timely delivery of high-quality materials to project sites while minimizing delays and disruptions.</li>
<li >Collaborate with project managers to identify specific procurement needs and develop detailed purchasing plans that meet project requirements and budget constraints.</li>
<li >Conduct market research and analysis to identify potential suppliers and assess their capabilities, performance, and reliability in delivering construction materials.</li>
<li >Implement risk management strategies to evaluate and mitigate potential risks associated with suppliers and procurement processes, ensuring continuity of supply throughout projects.</li>
<li >Monitor procurement budgets closely, tracking expenditures and ensuring compliance with financial policies and guidelines to optimize resource allocation.</li>
<li >Prepare and present comprehensive procurement reports to senior management, detailing key performance metrics, challenges, and opportunities for enhancing procurement efficiency.</li>
</ul> <h3 >Strategic Leadership and Process Optimization</h3>
<p >This role requires an innovative leader to optimize procurement processes and implement best practices that elevate operational capabilities. By leveraging expertise, the Procurement Manager will contribute to the success of construction projects and play a key role in shaping the future of procurement operations within the company.</p> <h3 >Collaboration and Team Development</h3>
<p >The Procurement Manager will collaborate closely with project managers and cross-functional teams to understand specific project requirements and timelines. The company fosters a collaborative and supportive culture. This position also involves providing training and mentorship to junior procurement staff, fostering continuous improvement and professional development within the team.</p> <h3 >Required Experience</h3>
<p >Candidates must possess <strong >over 10 years of experience</strong> in procurement, with a strong background in managing vendor sourcing and supply chain operations, particularly within the context of construction projects.</p> <h3 >Professional Growth</h3>
<p >This position offers opportunities to participate in professional development initiatives, enhancing skills in supply chain management, negotiation, and strategic sourcing, which supports career advancement within the organization.</p>
Saudi - Tabuk
Join Raffles & Fairmont The Red Sea<br>A landmark luxury destination in partnership with Red Sea Global<br>Fairmont Hotels & Resorts is globally celebrated for its timeless elegance, exceptional service, and iconic addresses. With more than 30,000 colleagues worldwide, Fairmont continues to set the benchmark for luxury hospitality through innovation, authenticity, and an unwavering commitment to excellence. <br>Alongside Raffles Hotels & Resorts, a brand synonymous with heritage, refined glamour, and legendary guest experiences, we are proud to shape a new era of destination hospitality in the Kingdom of Saudi Arabia.<br>Together, in partnership with Red Sea Global, we are redefining sustainable luxury — delivering extraordinary experiences while preserving the natural environment for generations to come.<br>About Raffles & Fairmont The Red Sea<br>Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites.<br>THE POSITIONThe incumbent in this position is responsible for following up to materialize the budgeted revenues of all segments. The position focuses on hotel's national and international accounts in terms of individual bookings.<br>KEY ROLES & RESPONSIBILITIESEnsure all reservation enquires are professionally, and promptly handled and that there is no loss of business Conduct training to existing and new agents in the team to maintain and improve reservation selling skills Handle and resolve Guest issues in a positive manner so as to protect company revenue and result in Guest satisfaction Develop and maintain the department schedule whereby there is appropriate coverage to handle reservation calls, minimizing loss of calls, and ensuring a high level of conversion into bookings Track calls using standard call conversion sheets and report results daily, weekly and monthly Set and amend selling strategies across all channels, and segments as directed by the direct report as applicable per property level Run reports as required by Hotel and company standards; assist the Director of Revenue Management or other direct report, to maintain, make change in the Reservation/Property Management/Revenue Management system (if applicable) at property level as required Maintain administration procedures, as per company and Hotel standards; this includes all reservations and requests are confirmed with in 24 hours, no show charges are validated and sent to Finance for posting, filing system is maintained, and new ones set up; fax machine is checked and correspondence is placed in the applicable place(s) Conduct annual reviews, recommend appropriate succession plan for Employee(s) development in order to ensure the sustainability of the reservation department; provide suggestion for improvement, and identify barriers to its success, and ways to overcome these Monitor and report results of any incentive programs in place; responsible to make sure integrity of the program is maintained, and that all requirements are followed<br>Qualifications:<br>PERSONAL ATTRIBUTES:Creativity, Stress Management, Self-Development, Listening and Oral Skills Ability to handle multiple tasks Ability to delegate and organize work flow Ability to meet deadlines consistently Leadership skills Managing, training and instructing skills QUALIFICATIONS:Degree/Diploma in Training and Development or Hotel Management Working knowledge of Opera, Microsoft Office. EXPERIENCE:Minimum 3 years experience in Hotel or Resort. Luxury hotel or resort background preferred Understands the local culture and have worked in the region.<br>Additional Information Understanding of Ultra-Luxury guest expectations and brand alignment.experience in project coordination, scheduling, and document control during pre-Opening stages. Experience in pre-Opening is a must. A proactive, anticipatory approach with a strong sense of ownership and accountability. Impeccable grooming and personal presentation aligned with Luxury standards.
Saudi - Riyadh
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Entry-level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Managing Day-to-Day Room Service Operations</strong> </p>
<p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Ensures property policies are administered fairly and consistently.</p>
<p> Communicates areas in need of attention to staff and follows up to ensure follow through.</p>
<p> Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.</p>
<p> Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</p>
<p> </p>
<p> <strong>Leading Room Service Team</strong> </p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p> Ensures and maintains the productivity level of employees.</p>
<p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p>
<p> Celebrates successes and publicly recognizes the contributions of team members.</p>
<p> Communicates performance expectations in accordance with job descriptions for each position.</p>
<p> Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.</p>
<p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p>
<p> Observes service behaviors of employees and provides feedback to individuals.</p>
<p> Strives to improve service performance.</p>
<p> Supervises service behaviors of employees and provides feedback to individuals.</p>
<p> </p>
<p> <strong>Room Service Financial and Budgeting Goals</strong> </p>
<p> Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</p>
<p> Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.</p>
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<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.</p>
<p> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Interacts with guests to obtain feedback on product quality and service levels</p>
<p> Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.</p>
<p> Sets a positive example for guest relations.</p>
<p> Handles guest problems and complaints.</p>
<p> Participates in the employee performance appraisal process, providing feedback as needed.</p>
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<p> <strong>Conducting Human Resource Activities</strong> </p>
<p> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</p>
<p> Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.</p>
<p> Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.</p>
<p> Trains staff and monitors adherence to all cash handling and credit policies and procedures.</p>
<p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p>
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