Quality Assurance / Quality Control Jobs in Saudi

<p>Show proven leadership experience within a hotel environment; Use initiative and discretion in lieu of the Front Office Manager by taking responsibility for the shift; Drive excellence through professional, approachable people focussed service; Think on your feet and deal with the needs of your team, our guests and the wider hotel team Be a team player; training, empowering and developing your team to provide exceptional service. Become a strong advocate for Accor Live Limitless (ALL) loyalty program and being proactive in driving strong results with the team. Additionally you will have a vibrant, and outgoing personality, great attention to detail and a passion for the hospitality industry.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum of 2-3 years of relevant experience in the hotel industry. Strong administrative abilities and fluency in both written and spoken English. Possess a strong background in Front Office procedures and Opera PMS. Demonstrated leadership abilities, outstanding communication and interpersonal skills. Availability to work on a rotating shift roster (mornings, afternoons and evening). Full, clean Driver s License. Current Manager s Certificate.</p>

<p>Job Details</p><p>Position: Manager - Technical Infrastructure Specialist</p><p>Work Location: Riyadh, KSA</p><p>Work Mode: Onsite</p><p>Job Type: Long-Term</p><p>Experience Required: 12-13 Years</p><p>Nationality Preference: Indian Nationals currently working in KSA</p><p>Current Location Requirement: Candidate must be currently working and residing in KSA</p><p>Position Summary</p><p>Seeking an experienced Technical Infrastructure Specialist Manager to lead and manage enterprise IT infrastructure operations across Data Center, Servers, Networks, Linux Platforms, Deskside Support, Security Operations Center (SOC), and Network Operations Center (NOC), Endpoint. The role requires a strong leader with extensive technical expertise, operational excellence, stakeholder management skills, and a forward-thinking approach toward AI and Agentic AI adoption in IT operations. The ideal candidate will be responsible for ensuring high availability, service reliability, SLA compliance, cybersecurity posture, and continuous improvement of infrastructure services while driving automation and AI-enabled operational efficiencies.</p><p>Key Responsibilities</p><p>Infrastructure Delivery Management</p><ul><li>Lead end-to-end operations of:</li><li>Data Center Infrastructure</li><li>Server &amp; Virtualization Platforms</li><li>Network Infrastructure (LAN, WAN, Wi-Fi, SD-WAN)</li><li>Linux &amp; Unix Platforms</li><li>Deskside Support Services</li><li>SOC and NOC</li><li>Storage and Backup</li></ul><p>Ensure availability and operational readiness of enterprise infrastructure.</p><p>Drive proactive monitoring, incident management, problem management, and root cause analysis.</p><p>Maintain system uptime, performance, capacity, and reliability.</p><p>Service Delivery &amp; SLA Management</p><ul><li>Establish and maintain service levels aligned with business requirements.</li><li>Monitor and achieve SLA, OLA, KPI, and uptime targets.</li><li>Lead major incident management and service restoration activities.</li><li>Develop operational dashboards and executive reports on service performance.</li><li>Ensure adherence to ITIL best practices and service management processes.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Must Have</p><ul><li>Should have handled atleast 25+ team members in multiple technologies, helpdesk, server, network, cloud etc.</li><li>Should have strong experience ITIL and ISO processes.</li><li>Should have core technical expertise in at least 2 technologies.</li><li>Should understand and worked on concept of Automation and AI</li><li>Should understand Risk and compliance management.</li><li>Service improvement plan</li></ul><p>Good to Have</p><ul><li>Preferably from IT service company- Wipro, Cognizant, LTI, etc.</li><li>Share</li></ul>

<p>Turner and Townsend Contract Services Team deliver Contract Development, Contract Management and Dispute Resolution and Claims Management Services across the region. With strong experience in a consultancy or contractor organization, you will have knowledge and demonstrate hands on experience of standard forms of contract, claims management, dispute avoidance and/or dispute resolution within the built environment sectors. With a can do attitude and commercially astute you will be driven, results oriented with the ability to provide best in class claims and dispute management advice for our clients. Individuals will have a quantity surveying, commercial management, engineering and/or legal background and have the ability to support our Subject Matter Experts in the region and aid the growth of our high performing Contract Services division.</p><p>Experience in a variety of construction sectors and project type</p><p>Strong contract administration experience</p><p>Strong commercial management experience on major projects</p><p>Experience of FIDIC and other standard forms of contract and the relevant processes and procedures</p><p>Experience of compiling claim reports</p><p>Experience of arbitration and/or litigation processes</p><p>Confident in a client facing environment, with good presentational skills</p><p>Experience of performance forensics, whether from a quantum or delay background</p><p>Application of methodical analytical skills, with a flexible and adaptable approach to service delivery under a number of challenging scenarios</p><p>Experience of providing consultancy services on live contracts and projects in distress an advantage</p><p>Able to prepare and support on major bid proposals</p><p><strong>Desired Candidate Profile</strong></p><p>Quantity surveying, civil engineering or construction management degree</p><p>MSc Construction Law or similar desirable (or currently undertaking)</p><p>MCIArb, MCIOB, MRICS or FRICS chartered preferred</p><p>Demonstrable track record of providing contract and claims services in the property sector.</p><p>Strong communication and interpersonal skills</p>

<p><br></p><p>Job summary/Purpose</p><p>You are the SM s alter ego and act as its deputy; you are expected to stand in for him/her whenever the necessity arises to take leadership of the store. As the Prada Assistant Store Manager, you are a passionate Brand Ambassador and a business leader, who conveys the Prada philosophy and values to the local market, the Store team and to the final Client. You are a driven business owner and you hold yourself accountable to support the Store Manager to achieve a successful overall store performance, assisting them in analyzing reports and developing action plans You guarantee an extraordinary Client experience, by being present on the sales floor and leading by example to placing the Client above all You are a motivating and inspiring leader; you inspire and motivate the team to achieve business goals ensuring their skills are maximized. You manage all operational activities related to your Store, ensuring that Company policies and procedures are proactively put in place while ensuring consistency and compliance with corporate guidelines.</p><p>Responsibilities</p><p>Leading the Business</p><ul><li>Support the SM in defining Business strategies to exceed Financial targets and maximize sales performances contributing to support the success of the entire store;</li><li>Make commercial recommendations to SM and to relevant functions to generate sales and increase productivity</li><li>Coach the Store team in developing concrete action plans and to exceed their KPI targets, including cross selling and up selling among product categories</li><li>Be constantly up-to-date on market trends and share insights with relevant functions</li><li>Be a brand ambassador by representing the Company both within the local market (activities, relevant events), as well as on the sales floor, ensuring a proper approach and service to the Clients.</li><li>Foster the Omni Channel awareness among the team, as well as encourage and support the team in using digital tools to improve the relationship with clients and achieving the business objectives;</li><li>Foster the E commerce channel development through a timely response to orders received, always delivering a high standard of service;</li><li>Foster the product knowledge w th n the floor and work with relevant functions to support product/ collection training needs</li></ul><p>Team Management</p><ul><li>Act as a strong Staff motivator, promoting team sp r t through effective communication, and cultivating a positive and energetic environment, even to the eyes of the Client;</li><li>Be act vely involved n the recruitment process (market mapping, profile definition and interview process) - together with or delegated by SM</li><li>Support the SM to identify talents within your team to propose for internal development opportunities, in order to define the correct development processes</li><li>Master fully all company tools and applications including IT and digital, and train all new employees on policies and procedures</li><li>Together with the SM, ensure efficient team organization, consistent with business needs and delegation of responsibilities</li><li>Lead by example to ensure the Team operate with the highest level of care and respect for the Product, evident in every ceremony or procedure;</li><li>Ensure the team is always updated about all the various activities the Company is involved in (Prada Journal)</li><li>Coordinate with relevant functions, to propose and support product and collection training needs</li></ul><p>Client development</p><ul><li>Place the Client above all, leading by example to create a welcoming environment and ensure the Team strives to meet their every need and request;</li><li>Foster a Client centric mindset developing and maintaining solid Client relationships and enforcing meaningful after sales experiences</li><li>Guarantee an excellent Client satisfaction and the highest level of Client service ensuring the consistent execution of the Prada Selling Ceremony</li><li>Proactively suggest to SM opportunities to gain new customers and increase the repurchase rate</li><li>Define with SM the targeted clientelling actions to strengthen customer loyalty</li></ul><p>Boutique care</p><ul><li>In partnership with SM, ensure display attracts Clients and maximizes sales, in accordance with Company guidelines</li><li>Contribute with the SM to prov de feedback and suggestions when necessary to the Visual Merchandising and the Retail Merchandising departments</li><li>Ensure enforcement of Company procedures on cash activity, inventory, logistics and all main reporting activities requested by head office</li><li>Working with SM, guarantee an effect ve and eff c ent care of Company s assets care in back of house and ensure cooperation with front of house</li><li>Guarantee the staff grooming to be up to standard</li><li>Promote synergy and cooperation between front and back of house</li><li>Together with the SM ensure the store complies with the requirements for the inventory control management and the organization of all activities linked to the fiscal stock inventory.</li></ul><p>Events Organization</p><ul><li>Following Company guidelines, propose new opportunities for local events in partnership with local Stakeholders and Influencers</li><li>Analyze and define benchmarks with local competitors events and share the information with the Head Quarter&nbsp;</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You are the SM s alter ego and act as its deputy; you are expected to stand in for him/her whenever the necessity arises to take leadership of the store. As the Prada Assistant Store Manager, you are a passionate Brand Ambassador and a business leader, who conveys the Prada philosophy and values to the local market, the Store team and to the final Client. You are a driven business owner and you hold yourself accountable to support the Store Manager to achieve a successful overall store performance, assisting them in analyzing reports and developing action plans You guarantee an extraordinary Client experience, by being present on the sales floor and leading by example to placing the Client above all You are a motivating and inspiring leader; you inspire and motivate the team to achieve business goals ensuring their skills are maximized. You manage all operational activities related to your Store, ensuring that Company policies and procedures are proactively put in place while ensuring consistency and compliance with corporate guidelines.</p><p>Responsibilities</p><p>Leading the Business</p><ul><li>Support the SM in defining Business strategies to exceed Financial targets and maximize sales performances contributing to support the success of the entire store;</li><li>Make commercial recommendations to SM and to relevant functions to generate sales and increase productivity</li><li>Coach the Store team in developing concrete action plans and to exceed their KPI targets, including cross selling and up selling among product categories</li><li>Be constantly up-to-date on market trends and share insights with relevant functions</li><li>Be a brand ambassador by representing the Company both within the local market (activities, relevant events), as well as on the sales floor, ensuring a proper approach and service to the Clients.</li><li>Foster the Omni Channel awareness among the team, as well as encourage and support the team in using digital tools to improve the relationship with clients and achieving the business objectives;</li><li>Foster the E commerce channel development through a timely response to orders received, always delivering a high standard of service;</li><li>Foster the product knowledge w th n the floor and work with relevant functions to support product/ collection training needs</li></ul><p>Team Management</p><ul><li>Act as a strong Staff motivator, promoting team sp r t through effective communication, and cultivating a positive and energetic environment, even to the eyes of the Client;</li><li>Be act vely involved n the recruitment process (market mapping, profile definition and interview process) - together with or delegated by SM</li><li>Support the SM to identify talents within your team to propose for internal development opportunities, in order to define the correct development processes</li><li>Master fully all company tools and applications including IT and digital, and train all new employees on policies and procedures</li><li>Together with the SM, ensure efficient team organization, consistent with business needs and delegation of responsibilities</li><li>Lead by example to ensure the Team operate with the highest level of care and respect for the Product, evident in every ceremony or procedure;</li><li>Ensure the team is always updated about all the various activities the Company is involved in (Prada Journal)</li><li>Coordinate with relevant functions, to propose and support product and collection training needs</li></ul><p>Client development</p><ul><li>Place the Client above all, leading by example to create a welcoming environment and ensure the Team strives to meet their every need and request;</li><li>Foster a Client centric mindset developing and maintaining solid Client relationships and enforcing meaningful after sales experiences</li><li>Guarantee an excellent Client satisfaction and the highest level of Client service ensuring the consistent execution of the Prada Selling Ceremony</li><li>Proactively suggest to SM opportunities to gain new customers and increase the repurchase rate</li><li>Define with SM the targeted clientelling actions to strengthen customer loyalty</li></ul><p>Boutique care</p><ul><li>In partnership with SM, ensure display attracts Clients and maximizes sales, in accordance with Company guidelines</li><li>Contribute with the SM to prov de feedback and suggestions when necessary to the Visual Merchandising and the Retail Merchandising departments</li><li>Ensure enforcement of Company procedures on cash activity, inventory, logistics and all main reporting activities requested by head office</li><li>Working with SM, guarantee an effect ve and eff c ent care of Company s assets care in back of house and ensure cooperation with front of house</li><li>Guarantee the staff grooming to be up to standard</li><li>Promote synergy and cooperation between front and back of house</li><li>Together with the SM ensure the store complies with the requirements for the inventory control management and the organization of all activities linked to the fiscal stock inventory.</li></ul><p>Events Organization</p><ul><li>Following Company guidelines, propose new opportunities for local events in partnership with local Stakeholders and Influencers</li><li>Analyze and define benchmarks with local competitors events and share the information with the Head Quarter Events department</li></ul><p>These activities are intended to be illustrative and not exhaustive. #LI-ZB1</p>

<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Supporting Management of Front Desk Team</strong> </p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Encourages and building mutual trust, respect, and cooperation among team members.</p> <p> Serves as a role model to demonstrate appropriate behaviors.</p> <p> Supports all day-to-day operations.</p> <p> Understands employee positions well enough to perform duties in employees' absence.</p> <p> Coaches, counsels and encourages employees.</p> <p> Handles employee questions and concerns.</p> <p> Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.</p> <p> Guides daily Front Desk shift operations.</p> <p> Communicates performance expectations to employees in accordance with job descriptions for each position.</p> <p> </p> <p> <strong>Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals</strong> </p> <p> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</p> <p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p> <p> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</p> <p> Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</p> <p> Strives to improve service performance.</p> <p> Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</p> <p> Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.</p> <p> Supervises same day selling procedures to maximize room revenue and property occupancy.</p> <p> Understands the impact of Front Desk operations on the overall property financial goals and objectives.</p> <p> </p> <p> <strong>Ensuring Exceptional Customer Service </strong> </p> <p> Provides services that are above and beyond for customer satisfaction and retention.</p> <p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p> <p> Sets a positive example for guest relations.</p> <p> Empowers employees to provide excellent customer service within guidelines.</p> <p> Handles guest problems and complaints seeking assistance from supervisor as necessary.</p> <p> Interacts with guests to obtain feedback on product quality and service levels.</p> <p> </p> <p> <strong>Managing Projects and Policies</strong> </p> <p> Implementing the customer recognition/service program, communicating and ensuring the process.</p> <p> Assists in the review of comment cards and guest satisfaction results with employees.</p> <p> Ensures employees have the proper supplies and uniforms.</p> <p> Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.</p> <p> </p> <p> <strong>Supporting Handling of Human Resource Activities</strong> </p> <p> Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</p> <p> Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.</p> <p> Provides feedback to individuals based on observation of service behaviors.</p> <p> Participates in an ongoing employee recognition program.</p> <p> Conducts training when appropriate.</p> <p> Participates in the employee performance appraisal process.</p> <p> </p> <p> <strong>Additional Responsibilities </strong> </p> <p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p> <p> Analyzes information and evaluating results to choose the best solution and solve problems.</p> <p> Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.</p> <p> Performs all duties at the Front Desk as necessary.</p> <p> Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.</p> <p> Complies with loss prevention policies and procedures.</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<p>We are supporting a leading global enterprise technology organisation with the appointment of a Senior Channel Account Manager based in Saudi Arabia. The successful candidate will be responsible for developing and growing the company s partner ecosystem across the Kingdom, working closely with distributors, resellers, systems integrators and strategic partners to increase market coverage, generate pipeline and drive revenue growth. This is a commercially focused role suited to someone with strong experience in channel sales within the Saudi enterprise technology market. Key Responsibilities: Develop and execute the channel strategy across Saudi Arabia. Manage and grow relationships with key distributors, resellers, systems integrators and strategic partners. Drive partner-led pipeline generation and revenue growth across the Kingdom. Build joint business plans with key partners and identify new areas for expansion. Recruit, onboard and develop new partners where required. Support partners throughout the sales cycle, from opportunity identification through to closure. Work closely with enterprise customers, partners and internal stakeholders on strategic opportunities. Conduct regular pipeline reviews and maintain accurate forecasting. Develop partner enablement initiatives to improve capability, engagement and performance. Collaborate with regional sales, technical, marketing and leadership teams to support go-to-market activity. Monitor market trends, competitive activity and new commercial opportunities within Saudi Arabia.</p><p><strong>Desired Candidate Profile</strong></p><p>Candidate Requirements: Proven experience in channel sales, partner management or channel account management within Saudi Arabia. Strong background within cybersecurity/enterprise software. Established relationships across the Saudi distributor, reseller and systems integrator ecosystem. Demonstrable track record of achieving or exceeding sales targets. Experience generating and managing partner-led enterprise sales opportunities. Strong knowledge of the Saudi enterprise and government technology landscape. Comfortable engaging with senior stakeholders across both partners and end customers. Strong commercial, negotiation and account management capabilities. Ability to operate independently while working closely with regional and international teams. Excellent communication and presentation skills.</p>

<p><strong>Key Responsibilities</strong> Ensure a warm welcome and professional farewell for all guests, creating a positive and memorable guest experience. Organize and coordinate special events, VIP arrivals, and personalized guest experiences according to guest preferences. Monitor guest satisfaction and feedback and implement appropriate actions to improve the overall guest experience. Train, coach, and support team members in guest relations, service standards, and hospitality best practices . Maintain accurate guest records, preferences, and special requests in the hotel management system to support personalized service. Assist in developing and implementing initiatives to improve guest satisfaction, engagement, and loyalty . Handle guest complaints and concerns professionally, ensuring timely resolution and appropriate follow-up. Coordinate closely with Front Office, Housekeeping, Food &amp; Beverage, Concierge, and other departments to ensure seamless guest service. Manage guest communications, including correspondence, special requests, pre-arrival arrangements, and follow-up. Monitor service quality and ensure compliance with Novotel service standards and hotel policies across all guest touchpoints. Assist in coordinating concierge services, transportation, activities, and other guest requests. Support the Guest Relations Manager in maintaining high levels of guest satisfaction and operational efficiency .</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Hospitality Management, Business Administration , or a related field. Fluency in English and Arabic with excellent verbal and written communication skills. Minimum 3 years of experience in Guest Relations, Front Office, or hospitality management, preferably within a hotel environment. Strong leadership, communication, and team management skills . Excellent customer service, problem-solving, and complaint-handling abilities. Strong attention to detail and the ability to remain professional and composed under pressure. Proficiency in hotel management systems and Microsoft Office . Good understanding of hospitality service standards and guest experience practices . Ability to work flexible shifts, including weekends and public holidays . Strong interpersonal and cross-cultural communication skills.</p>

<ul><li><p>Develop and execute sales strategies to achieve revenue and profitability targets.</p></li><li><p>Lead the sales & service team and drive business development across Oil & Gas, Construction, Industrial, Infrastructure, Data Centers, Rental, and Government sectors.</p></li><li><p>Develop relationships with key customers, consultants, contractors, and EPC companies.</p></li><li><p>Manage major projects, tenders, negotiations, and key accounts.</p></li><li><p>Provide technical guidance on power solutions.</p></li><li><p>Monitor market trends, competitors, pricing, and new business opportunities.</p></li><li><p>Coordinate with engineering, service, and operations teams to ensure customer satisfaction.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in engineering, , or related field.</p></li><li><p>15+ years of experience in diesel generator / power generation sales.</p></li><li><p>Proven experience in sales management and team leadership.</p></li><li><p>Strong technical and commercial knowledge of generator systems such as generator sizing, synchronization, AMF/ATS, and power solutions.</p></li><li><p>Saudi Arabia/GCC market experience preferred.</p></li><li><p>Experience with Cummins, Perkins, FG Wilson, Mitsubishi, MTU, Volvo Penta, Kohler, AKSA, Caterpillar, or similar brands is an advantage.</p></li><li><p>Excellent communication, negotiation, and business development skills.</p></li><li><p>Saudi driving license preferred.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Leverage your expertise and join a leading <strong>Saudi FMCG</strong>food manufacturer with a strong heritage of delivering high-quality dairy and food products to consumers across the Kingdom.</p><br><p>As a <strong>Maintenance Manager</strong><strong>,</strong> you will<strong>lead and</strong> <strong>optimize</strong> all maintenance operations. You will ensure maximum equipment availability, minimize downtime, and maintain safe and reliable plant performance. You will drive preventive maintenance strategies and continuous improvement initiatives.</p><br>Key Accountabilities:<ul><li>Develop and implement preventive and corrective maintenance plans.</li><li>Lead and manage maintenance teams, ensuring performance and accountability.</li><li>Oversee maintenance of production equipment, utilities, and facilities.</li><li>Coordinate maintenance schedules with Production and other departments.</li><li>Manage spare parts inventory and ensure availability of critical components.</li><li>Monitor maintenance KPIs, breakdown trends, and maintenance costs.</li><li>Drive reliability improvement and cost reduction initiatives.</li><li>Ensure compliance with HSE, GMP, HACCP, and ISO standards.</li><li>Prepare and present maintenance performance reports to management.</li></ul>Knowledge, Skills, and Experience:<p>We are looking for:</p><br><ul><li>Bachelor’s degree in Electrical, Industrial, or related Engineering field.</li><li>Minimum 10 years of maintenance experience in food manufacturing environments.</li><li>PMP certification preferred.</li><li>Fluent in English with strong professional communication and reporting skills.</li><li>Strong leadership and team management skills.</li><li>Technical expertise in equipment and utilities maintenance.</li><li>Analytical skills with ability to use data for decision making.</li><li>Ability to manage budgets, priorities, and cross functional coordination.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.</span></p><br><p><span><strong>The project:</strong></span></p><br><p><span>This is an opportunity to work on one of the largest programmes in Saudi Arabia. This unique project consists of major mixed-use development including sports facilities, entertainment, and arts along with all associated infrastructure.</span></p><br><p><span>This job is for a Saudi national willing to be based in Riyadh.</span></p><br><p><span><strong>You’ll be responsible for:</strong></span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Develop and maintain tools/forms to collect programme status from stakeholders.</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Manage production, validation, and distribution of regular and ad-hoc reports.</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Establish and oversee timelines for report submissions and reviews.</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Consolidate, review, and issue dashboards; escalate risks/issues as needed.</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Define dashboard requirements and ensure delivery aligns with user needs.</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Implement consistent reporting procedures and conduct quality reviews.</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Use SharePoint, PowerBI, PMIS, and data modeling to ensure traceable, reliable insights.</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Support cost, schedule, change, risk, and performance reporting processes.</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Facilitate reviews, ensure transparent reporting, and respond professionally.</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Identify process enhancements and stay updated on best practices and tools.</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Works collaboratively towards the common goal of net zero carbon transition and shares responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.</span></p><br><p><span><strong>You’ll need to have:</strong></span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Relevant degree or equivalent.</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Progressing toward chartership with a recognised professional body and ongoing professional development.</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Proven PMO and project controls leadership on complex projects.</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Proven leadership in health, safety, and wellbeing, delivering measurable outcomes and embedding best practices.</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Strong knowledge and application of relevant legislation within complex organisational environments.</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Effective communicator with analytical capability and ability to engage, influence, and build trusted stakeholder relationships.</span><br><span>•&nbsp;&nbsp;&nbsp;&nbsp;Necessary visa criteria for the Kingdom of Saudi Arabia and relevant work experience working on high-value projects/programmes for a project management consultancy business, which are required for immigration and client approval.</span></p><br><p><br><span><strong>Our values</strong></span></p><br><p><span><strong>Safety first - Going home safe and well:</strong> We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.</span></p><br><p><span><strong>Client focus - Deliver on our promise:</strong> We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.</span></p><br><p><span><strong>Integrity - Always do the right thing:</strong> We influence positive outcomes within our industry while always aligning with our compliance obligations.</span></p><br><p><span><strong>Create opportunity - For our people to excel:</strong> We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.</span></p><br><p><br><span>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.</span></p><br><p><br><span>We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.</span></p><br><p><span>#LI-On-site</span><br><span>#LI-GA1</span><br>&nbsp;</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>&nbsp;JOB PURPOSE</b></span></p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\">To lead and oversee the end-to-end customer care operations across call center, WhatsApp, and social media channels, ensuring timely, consistent, and high-quality customer interactions. The role plays a critical leadership position in acting as the voice of the customer, connecting customer feedback, issues, and insights with internal stakeholders to continuously improve customer satisfaction, loyalty, and brand trust across all touchpoints.</span></p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>2. JOB ACCOUNTABILITIES</b></span></p> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Lead and manage all customer care channels</b> including inbound and outbound call center operations, WhatsApp communication, and social media customer handling, ensuring consistent service standards and brand tone across all platforms.</span></li> </ol> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Define and implement customer care strategies, policies, and service standards</b> aligned with the company&rsquo;s customer experience vision and business objectives.</span></li> </ol> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Oversee workforce planning, performance management, and capability development</b> of customer care teams, including team leaders, agents, and outsourced partners where applicable.</span></li> </ol> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Establish and monitor key performance indicators (KPIs)</b> such as service level, response time, resolution time, customer satisfaction (CSAT), NPS, and complaint resolution effectiveness, driving continuous improvement actions.</span></li> </ol> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Act as the primary bridge between customers and internal teams</b> (operations, digital, marketing, loyalty, IT, and store operations), ensuring customer issues, feedback, and insights are translated into actionable improvements.</span></li> </ol> <p>&nbsp;</p> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Lead the handling of escalations, critical complaints, and reputational risks</b>, ensuring swift resolution, root cause analysis, and preventive measures.</span></li> </ol> <p>&nbsp;</p> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Leverage customer interaction data and insights</b> to identify recurring issues, experience gaps, and improvement opportunities, contributing to product, process, and policy enhancements.</span></li> </ol> <p>&nbsp;</p> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Ensure compliance with regulatory requirements, data privacy standards, and internal policies</b>, particularly across recorded calls, digital communications, and social media interactions</span></li> </ol> <p>&nbsp;</p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>3. JOB DIMENSIONS</b></span></p> <table class=\"MsoNormalTable\" style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\"> <tbody> <tr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; background: whitesmoke; padding: .75pt .75pt .75pt .75pt;\">&nbsp;</td> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; background: whitesmoke; padding: .75pt .75pt .75pt .75pt;\">&nbsp;</td> </tr> <tr style=\"mso-yfti-irow: 1;\"> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; background: whitesmoke; padding: .75pt .75pt .75pt .75pt;\"> <p>&nbsp;</p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b><span style=\"color: black; mso-color-alt: windowtext;\">Operating Budget:</span></b></span></p> <p>&nbsp;</p> <p>&nbsp;</p> </td> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; padding: .75pt .75pt .75pt .75pt;\"> <p>&nbsp;</p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\">Customer Care operational budget (Call center operations, tools, outsourcing, platforms)</span></p> <p>&nbsp;</p> <p>&nbsp;</p> </td> </tr> <tr style=\"mso-yfti-irow: 2;\"> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; background: whitesmoke; padding: .75pt .75pt .75pt .75pt;\"> <p>&nbsp;</p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b><span style=\"color: black; mso-color-alt: windowtext;\">Total No. of Staff:</span></b></span></p> <p>&nbsp;</p> <p>&nbsp;</p> </td> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; padding: .75pt .75pt .75pt .75pt;\"> <p>&nbsp;</p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\">Multi-layer team (Team Leaders, Agents, Quality, Workforce Management; internal and/or outsourced)</span></p> <p>&nbsp;</p> <p>&nbsp;</p> </td> </tr> <tr style=\"mso-yfti-irow: 3; mso-yfti-lastrow: yes;\"> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; background: whitesmoke; padding: .75pt .75pt .75pt .75pt;\"> <p>&nbsp;</p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b><span style=\"color: black; mso-color-alt: windowtext;\">Area / Nature of Impact:</span></b></span></p> <p>&nbsp;</p> <p>&nbsp;</p> </td> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; padding: .75pt .75pt .75pt .75pt;\"> <p>&nbsp;</p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\">Customer Satisfaction, Brand Reputation, Loyalty, Complaint Resolution, Operational Excellence</span></p> <p>&nbsp;</p> <p>&nbsp;</p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>4. KEY WORKING RELATIONSHIPS</b></span></p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><em>(Explain the relationships involved with what type of people and level of communication)</em></span></p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>Internal:</b></span></p> <ul style=\"margin-top: 0in;\" type=\"disc\"> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Customer Experience &amp; Loyalty</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">CRM &amp; Digital Channels</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Marketing &amp; Communications</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Store Operations &amp; Field Teams</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">IT &amp; Technology</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Legal, Compliance &amp; Risk</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Senior Management &amp; Executive Leadership</span></li> </ul> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>External:</b></span></p> <ul style=\"margin-top: 0in;\" type=\"disc\"> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Outsourced call center partners</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Social media management agencies</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Customer care technology providers (CRM, ticketing, omnichannel platforms)</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Regulatory bodies (when required)</span></li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p></p>

The Senior Manager - Procurement Compliance Audit is responsible for overseeing and managing the procurement compliance audit processes to ensure all procurement activities adhere to organizational policies, regulatory requirements, and risk management standards. This role involves planning, executing, and reporting on internal audits within the procurement function, identifying areas for improvement, and implementing corrective actions. The Senior Manager will collaborate closely with internal stakeholders to promote a strong culture of compliance and transparency across procurement operations.<br><br>Key Responsibilities:<br><br> Audit Management: Plan and conduct procurement compliance audits according to established audit methodologies and standards Identify compliance gaps, operational risks, and process inefficiencies within procurement activities Prepare detailed audit reports and present findings to senior management with actionable recommendations Monitor implementation of corrective actions and track improvements over time Compliance Monitoring: Ensure procurement activities comply with local regulations, company policies, and best practices Support the development and maintenance of procurement compliance frameworks Liaise with regulatory bodies and internal governance teams as needed Stakeholder Collaboration: Work collaboratively with procurement, finance, legal, and other departments to ensure alignment on compliance requirements Provide guidance and support to procurement teams regarding compliance standards and audit expectations Continuous Improvement: Identify opportunities to enhance audit processes and procurement compliance programs Contribute to policy updates and compliance training initiatives within procurement<br><br>Requirements<br><br> Minimum of 10 years of experience in procurement compliance, internal audit, or related functions Bachelor's degree in Business, Finance, Accounting, Law, or a related discipline; advanced degrees or professional certifications (CIA, CISA, CRCM) are preferred Strong understanding of Saudi Arabian procurement regulations and compliance standards Proven experience conducting procurement or operational audits within complex organizations Excellent analytical, communication, and report-writing skills Ability to influence and collaborate with cross-functional teams effectively Fluency in English is required; proficiency in Arabic is an advantage<br><br>Benefits<br><br>Comprehensive benefits package

Company Overview<br>You Gota Gift is a leading marketplace for digital gift cards since 2013 and a partner of choice for consumers and businesses across MENA. We transform prepaid cards into branded payments across gifting, incentives, and payments to drive acquisition, engagement, and loyalty.<br>With a network of 1,000+ brands, 2,500+ corporates, and 50+ major loyalty programs, and a team of 200+ employees across 10 nationalities, You Gota Gift delivers seamless and innovative digital gifting solutions across the region.<br> <br>Position Overview<br>As we accelerate growth in enterprise and government sectors in KSA, we are looking for a driven and resourceful Business Development Manager to generate pipeline, build strategic partnerships, and support execution of our go-to-market strategy.<br>This role combines prospecting, client relationship management, and market development, with a strong focus on converting opportunities into long-term partnerships.<br> <br>Key Responsibilities<br>Business Development & Pipeline Generation<br> Identify, target, and research high-potential accounts in enterprise and government sectors.<br> Generate qualified leads through outreach, networking, and market research.<br> Secure discovery meetings and build relationships with key decision-makers.<br> Manage early-stage pipeline: outreach, qualification, and scheduling.<br> Client Relationship Management<br> Build and nurture strong relationships with prospects and clients.<br> Understand client needs and position YGG solutions effectively.<br> Support onboarding and ensure smooth handover to account management.<br> Identify opportunities for upsell, cross-sell, and long-term value creation.<br> Go-to-Market Execution<br> Contribute to and execute the KSA go-to-market strategy by sector and segment.<br> Tailor value propositions based on client profiles (HR, marketing, procurement, etc.).<br> Collaborate with marketing on targeted campaigns, events, and outreach initiatives.<br> Sales Support & Conversion<br> Prepare high-quality proposals, presentations, and client materials.<br> Coordinate with internal teams (product, operations, finance) to structure offers.<br> Support deal progression and contribute to closing opportunities.<br> Market Intelligence<br> Monitor market trends, competitors, and client needs in the rewards and incentives space.<br> Provide insights on product gaps, pricing, and positioning.<br> Identify new opportunities across sectors, use cases, and partnerships.<br> CRM & Reporting<br> Maintain accurate and up-to-date pipeline data in CRM systems.<br> Provide weekly reporting on activity, pipeline, and market insights.<br> Ownership & Collaboration<br> Work independently with strong ownership and accountability.<br> Collaborate cross-functionally and keep leadership informed on progress and risks.<br> <br><br><br>Requirements<br><br> 6-10 years of experience in Business Development, Sales, or Lead Generation in KSA.<br> Existing network or familiarity with enterprise and/or government sectors.<br> Strong prospecting and research skills with ability to reach decision-makers.<br> Excellent communication skills in Arabic and English.<br> Self-starter with strong ownership and execution mindset.<br> Organized, detail-oriented, able to manage multiple opportunities.<br> Proficiency in CRM tools and Microsoft Office / Google Workspace.<br> Bachelor’s degree in Business, Marketing, or related field.<br> <br><br><br>Benefits<br><br> Innovative Company: Be part of the leading digital gifting platform, a fast-growing company with a collaborative culture in the dynamic MENA region.<br> Growth Opportunities: We’re expanding rapidly, and there are plenty of opportunities for advancement.<br> Dynamic Culture: Work in a vibrant, innovative environment that encourages creativity and forward-thinking.<br> ● Competitive Package: We offer a competitive salary, performance-based incentives, and a comprehensive benefits package like Health insurance with dental.<br><br>Skills: 2–4 years of experience in Business Development, Sales, or Lead Generation in KSA. <br> Existing network or familiarity with enterprise and/or government sectors. <br> Strong prospecting and research skills with ability to reach decision-makers. <br> Excellent communication skills in Arabic and English. <br> Self-starter with strong ownership and execution mindset. <br> Organized, detail-oriented, able to manage multiple opportunities. <br> Proficiency in CRM tools and Microsoft Office / Google Workspace. <br> Bachelor’s degree in Business, Marketing, or related field.

SATCO is seeking a Health and Safety Manager to lead site safety and compliance on a major construction project in Riyadh. Key Responsibilities Lead site health, safety, and environmental programmes. Ensure statutory HSE compliance and manage audits and inspections. Drive a proactive safety culture across all work fronts. Requirements12+ years of relevant experience, preferably within GCC countries. Open to Saudi and expatriate candidates. Expatriate applicants currently based in Saudi Arabia must hold a transferable Iqama. Readily available for release and able to join immediately. How to Apply Interested candidates may send their CV, quoting "Health and Safety Manager" in the subject line, to cv@satco.sa. Only serious applicants meeting the above criteria are requested to apply.

The Senior Manager - Development Business Solutions Design & Delivery drives the design, configuration, and execution of bespoke technology solutions, specialized applications, and end-to-end process automations across the entire property development life cycle.<br><br>This role serves as a key technical innovator at the intersection of enterprise software, custom development, and real estate operations—creating tailored solutions for unique mega-project requirements across feasibility, master planning, design, logistics, QHSEW, construction management, asset development, and real estate operations.<br><br>You will orchestrate custom software delivery, automate complex cross-functional workflows, ensure inter-system consistency, and provide transparent tracking across multiple property development domains.<br><br>Responsibilities:<br><br>Custom & Tailored Solutions: Lead the design, prototyping, and end-to-end delivery of bespoke software applications, specialized web tools, and domain-specific modules designed to address unique operational requirements not covered by off-the-shelf software Property Lifecycle Coverage: Build and deploy tailored digital tools supporting feasibility, master planning, design, logistics, QHSEW, construction management, asset development, and real estate operations Domain Integration: Ensure custom-built applications integrate smoothly with core enterprise platforms (e.g., ERP, BIM, GIS, Cost Management, and Project Controls) for unified data exchange Cross-Functional Collaboration: Work closely with domain experts in Master Planning, Engineering, Construction, and Finance to translate complex operational needs into technical specifications for custom solutions End-to-End Automation: Identify manual bottlenecks across planning, engineering, and finance workflows, automated engineering pipelines to streamline approvals, data ingestion, and status synchronization Cross-Domain Automation: Connect siloed processes between commercial, engineering, and finance teams to eliminate dual entry, reduce human error, and accelerate delivery timelines Data Integrity & Consistency: Establish automated data quality checks, validation scripts, and integration protocols to ensure a single, consistent source of truth across all platforms Deliver vendor execution activities by monitoring performance against agreed service levels and delivery expectations Execute engagement with vendors to address incidents, defects, and enhancement requirements impacting portfolios Maintain alignment with stakeholders to ensure consistent application performance Execute application activities in line with approved governance frameworks, controls, and documentation standards Deliver evidence and inputs for audits, reviews, and assurance activities related to delivered applications Deliver improvements to enhance application effectiveness and user experience Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are monitored and achieved during the year. Takes ownership of his/her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training Understands the competencies relevant to his/her role and works towards displaying as well as developing these effectively Keeps abreast of relevant professional/industry developments, new techniques and current issues through continued education and professional networks<br><br>Requirements<br><br>Bachelor's Degree in Computer Science, Software Engineering, Information Systems, or a related discipline7+ years of experience in software engineering, digital solution design, and systems delivery, with 5+ years in a leadership role

Company Overview<br>You Gota Gift is a leading marketplace for digital gift cards since 2013 and a partner of choice for consumers and businesses across MENA. We transform prepaid cards into branded payments across gifting, incentives, and payments to drive acquisition, engagement, and loyalty.<br>With a network of 1,000+ brands, 2,500+ corporates, and 50+ major loyalty programs, and a team of 200+ employees across 10 nationalities, You Gota Gift delivers seamless and innovative digital gifting solutions across the region.<br> <br>Position Overview<br>As we accelerate growth in enterprise and government sectors in KSA, we are looking for a driven and resourceful Business Development Manager to generate pipeline, build strategic partnerships, and support execution of our go-to-market strategy.<br>This role combines prospecting, client relationship management, and market development, with a strong focus on converting opportunities into long-term partnerships.<br> <br>Key Responsibilities<br>Business Development & Pipeline Generation<br> Identify, target, and research high-potential accounts in enterprise and government sectors.<br> Generate qualified leads through outreach, networking, and market research.<br> Secure discovery meetings and build relationships with key decision-makers.<br> Manage early-stage pipeline: outreach, qualification, and scheduling.<br> Client Relationship Management<br> Build and nurture strong relationships with prospects and clients.<br> Understand client needs and position YGG solutions effectively.<br> Support onboarding and ensure smooth handover to account management.<br> Identify opportunities for upsell, cross-sell, and long-term value creation.<br> Go-to-Market Execution<br> Contribute to and execute the KSA go-to-market strategy by sector and segment.<br> Tailor value propositions based on client profiles (HR, marketing, procurement, etc.).<br> Collaborate with marketing on targeted campaigns, events, and outreach initiatives.<br> Sales Support & Conversion<br> Prepare high-quality proposals, presentations, and client materials.<br> Coordinate with internal teams (product, operations, finance) to structure offers.<br> Support deal progression and contribute to closing opportunities.<br> Market Intelligence<br> Monitor market trends, competitors, and client needs in the rewards and incentives space.<br> Provide insights on product gaps, pricing, and positioning.<br> Identify new opportunities across sectors, use cases, and partnerships.<br> CRM & Reporting<br> Maintain accurate and up-to-date pipeline data in CRM systems.<br> Provide weekly reporting on activity, pipeline, and market insights.<br> Ownership & Collaboration<br> Work independently with strong ownership and accountability.<br> Collaborate cross-functionally and keep leadership informed on progress and risks.<br> <br><br><br>Requirements<br><br> 2–4 years of experience in Business Development, Sales, or Lead Generation in KSA.<br> Existing network or familiarity with enterprise and/or government sectors.<br> Strong prospecting and research skills with ability to reach decision-makers.<br> Excellent communication skills in Arabic and English.<br> Self-starter with strong ownership and execution mindset.<br> Organized, detail-oriented, able to manage multiple opportunities.<br> Proficiency in CRM tools and Microsoft Office / Google Workspace.<br> Bachelor’s degree in Business, Marketing, or related field.<br> <br><br><br>Benefits<br><br> Innovative Company: Be part of the leading digital gifting platform, a fast-growing company with a collaborative culture in the dynamic MENA region.<br> Growth Opportunities: We’re expanding rapidly, and there are plenty of opportunities for advancement.<br> Dynamic Culture: Work in a vibrant, innovative environment that encourages creativity and forward-thinking.<br> ● Competitive Package: We offer a competitive salary, performance-based incentives, and a comprehensive benefits package like Health insurance with dental.<br><br>Skills: 2–4 years of experience in Business Development, Sales, or Lead Generation in KSA. <br> Existing network or familiarity with enterprise and/or government sectors. <br> Strong prospecting and research skills with ability to reach decision-makers. <br> Excellent communication skills in Arabic and English. <br> Self-starter with strong ownership and execution mindset. <br> Organized, detail-oriented, able to manage multiple opportunities. <br> Proficiency in CRM tools and Microsoft Office / Google Workspace. <br> Bachelor’s degree in Business, Marketing, or related field.

Company Description Urban Gate Adv is committed to achieving excellence by building strong, long-term relationships with clients and partners. The company focuses on expanding its global presence by consistently delivering services that meet and exceed expectations. Precision, punctuality, and reliability are core values that guide daily operations and client engagements. Team members are encouraged to contribute to a culture of continuous improvement, client satisfaction, and professional integrity.<br>Role Description The Key Account Sales Manager role is a full-time, on-site position based in Saudi Arabia. The person in this role will manage key client accounts, oversee the sales cycle, and develop strategies to grow revenue and strengthen client relationships. Daily tasks include identifying new business opportunities, preparing proposals, conducting presentations, and negotiating contracts. The role also involves coordinating with internal teams to ensure service quality, resolving client issues promptly, and tracking account performance against targets. The Key Account Sales Manager will maintain accurate sales reports and provide regular updates to leadership.<br>Qualifications<br> <br>Strong Sales skills with a proven ability to meet or exceed targets. Experience in Key Accounts and Account Management, including developing and executing account plans. Excellent Customer Service capabilities focused on client satisfaction and retention. Effective Communication skills, both written and verbal, for presentations, negotiations, and client interactions. Bachelor’s degree in Business, Marketing, or a related field; equivalent experience may be considered. Previous experience in key account or B2B sales, preferably within advertising, marketing, or related industries. Strong analytical and problem-solving abilities, with proficiency in using CRM and sales reporting tools. Ability to work collaboratively with cross-functional teams and adapt in a fast-paced environment. Fluency in English; Arabic language skills are an advantage.

location - oman<br><br>Job Description<br><br>We are currently looking for a Rig Manager Deep Drilling Land Rigs (3000 HP / HPHT) to join our client's operations in Kuwait.<br><br>Position Overview<br><br>The Rig Manager Deep Drilling will be responsible for the safe, efficient, and cost-effective execution of drilling operations on deep drilling land rigs in Kuwait. The role will provide overall leadership for rig operations, ensuring operational excellence, equipment reliability, and compliance with company and regulatory requirements.<br><br>Key Responsibilities<br><br>Rig Operations:<br><br>Direct and oversee all drilling and rig operations to ensure safe and efficient execution. Ensure drilling activities are performed in accordance with approved drilling programs and operational procedures. Monitor rig performance and optimize operational efficiency while minimizing non-productive time (NPT). Coordinate daily drilling activities with Drilling Superintendents and onshore support teams. Ensure proper well control practices are maintained at all times.<br><br>Operational Excellence<br><br>Drive continuous improvement initiatives to enhance drilling performance and equipment utilization. Monitor operational KPIs and implement corrective actions when required. Coordinate with maintenance teams to ensure timely repairs and preventive maintenance activities.<br><br>Compliance & Safety<br><br>Ensure compliance with company HSE policies, industry standards, and regulatory requirements. Promote a strong safety culture and ensure adherence to well control procedures. Lead incident investigations and implement corrective actions. Participate in audits, inspections, and emergency response activities.<br><br>Leadership<br><br>Lead and supervise all rig personnel and contractors on site. Mentor and develop crew competency through training and coaching. Coordinate with Toolpushers, Drilling Engineers, service companies, and contractors. Foster effective collaboration within multicultural work environments.<br><br>Required Qualifications<br><br>Bachelor's Degree or Technical Diploma in Petroleum, Mechanical Engineering, or related discipline.drilling rig operations experience. At least 3 years in a Rig Manager, Senior Toolpusher, or equivalent leadership role. Extensive experience supporting deep drilling land rigs (3000HP, HPHT, and complex drilling operations). Strong understanding of drilling operations, well control, and rig equipment. Current IWCF or IADC Well Sharp certification is preferred. Excellent communication and leadership skills in English.<br><br>Skills: preventive maintenance, Mechanical Aptitude, Problem Solving, Onshore Drilling, Rig Safety

Role: Business Development Manager – Cybersecurity/IAMLocation: Riyadh, Saudi Arabia Fulltime Role<br>Responsibilities:10+ years of experience in IT Sales/Business Development, including 4+ years in Cybersecurity Sales, with 4–5 years of experience in the regional market. Drive sales of Cybersecurity/Identity & Access Management (IAM) solutions, including Identity Governance, Access Management, and related security solutions. Identify and develop new business opportunities, generate leads, and expand the customer base for the organization. Build and maintain strong relationships with enterprise customers, CXOs, IT, and Information Security stakeholders. Manage the complete sales cycle, including lead generation, opportunity qualification, presentations, proposals, negotiations, and deal closure. Work closely with Presales and Technical teams on customer presentations, demos, RFP/RFI responses, and solution proposals. Understand customer requirements and position appropriate IAM and Cybersecurity solutions based on their business and security needs. Drive new business acquisition and revenue growth while managing key accounts and achieving assigned sales targets

Title: Senior Manager, Market & Liquidity Risk Location: Riyadh, Saudi Arabia<br>About the Client Our client is a leading regional banking group. They are seeking a Senior Manager, Market & Liquidity Risk to strengthen risk oversight for their Riyadh office, supporting balance sheet management, liquidity control, and operational risk governance at the branch level.<br>Key Responsibilities Support the management of core prudential risks - counterparty, leverage, liquidity, interest rate, currency, and other market exposures - across the branch's portfolio. Advise senior management on current and emerging risk exposures, contributing to capital and liquidity strategy in light of the prevailing macroeconomic environment. Drive the branch's transition toward more advanced methodologies for measuring and capitalising operational risk. Liaise with Compliance on regulatory developments and assess their impact on the branch's risk profile. Deliver timely, accurate risk reporting to management committees, auditors, and regulators as required. Review and refine portfolio risk procedures in line with Basel standards, SAMA regulations, and evolving market conditions. Monitor exposure limits across counterparties, related-party transactions, credit concentration, and liquidity positions using appropriate risk systems and MIS tools. Support remediation of findings raised through internal/external audits or regulatory examinations. Take ownership of operational risk oversight for the branch, covering fraud, business disruption, process failures, and client/product-related risk events.<br>Key Requirements Bachelor's degree in Finance, Economics, Mathematics, or a related quantitative discipline; Master's degree preferred. Professional certification such as CFA, FRM, or CPA advantageous.10+ years' experience in international banking, with a strong focus on liquidity risk, ALM, and stress testing methodologies. Solid grounding in market risk, VAR, and interest rate risk modelling. Strong understanding of operational risk frameworks across banking products and processes. Excellent stakeholder management and communication skills, with the ability to work independently across multiple priorities. Sound knowledge of relevant regulatory frameworks, IFRS, and industry best practices. Detail-oriented, self-motivated, and comfortable operating in a fast-paced, deadline-driven environment.