Quality Assurance / Quality Control Jobs in Saudi
8426 Jobs Found
About the Role We are looking for a highly experienced Senior Manager, Site Operations to take full ownership of the administrative and operational management of manufacturing site in Saudi Arabia. Acting as the primary "Client-Side" representative, you will be responsible for selecting and managing local service providers, ensuring the seamless operation of all site facilities (HVAC, elevators, utilities, etc.), and providing a solid foundation for our manufacturing operations. Your core functions will span Administration, EHS (Environment, Health & Safety), Capital Expenditure (CAPEX) renovations, Procurement, and Saudi Government Relations. You will lead and mentor a diverse team of 65+ professionals and report directly to the Plant Manager.<br>Key Responsibilities Site Administration & Facilities Management: Oversee logistics, security, and property management, including shuttle transportation. Act as the client-side manager to source, select, and oversee local vendors for facility maintenance (HVAC, elevators, water/electrical systems, etc.). EHS Management: Build and maintain robust Environment, Health, and Safety systems; conduct compliance audits and lead emergency response protocols. Site Renovation & CAPEX Projects: Lead project planning and initiation for production-related site upgrades, with strict control over budget, schedule, and quality. Procurement Management: Manage administrative and facility-related procurement, including vendor evaluation, selection, and performance management. Government Relations: Serve as the primary liaison with Saudi government authorities (Ministry of Human Resources, Civil Defense, Environmental Agency, Municipalities) to handle inspections, permits, and approvals.<br>Qualifications Bachelor’s degree or above in Engineering Management, Business Administration, or a related field. Fluent in English (written and spoken) with the ability to use it as your primary working language. Mandarin Chinese proficiency is highly preferred.10+ years of site/facilities operations management experience in large-scale manufacturing or tech environments.5+ years of leadership experience, with a proven track record of managing large teams (50+ headcount). Deep expertise in site administration and end-to-end Facility Management (FM) processes. Solid understanding of EHS management systems, with relevant certifications or hands-on operational experience. International work experience is highly preferred; prior experience in the Middle East/Saudi Arabia is a strong plus.
Manager – Industrial & Physical Security ???? Location: Saudi Arabia???? Company: ACWA???? Saudi Nationals<br>About ACWAACWA is a leading developer, investor and operator of power generation, renewable energy and water desalination projects, with a major portfolio of critical infrastructure assets across Saudi Arabia and international markets.<br>As our portfolio continues to grow, we are strengthening our Industrial Security & Crisis Management function and are looking for an experienced Manager – Industrial & Physical Security (SAIS/HCIS).<br>About the Role This role will act as ACWA's subject matter expert for SAIS/HCIS Industrial Security (SEC) requirements, helping ensure our projects and operating facilities meet Saudi Arabia's industrial and physical security requirements.<br>You'll work across the project lifecycle — from early security assessments and design through construction, commissioning and operation — providing specialist guidance on physical security, security systems, critical infrastructure protection and regulatory compliance. The role will work closely with project companies, engineering teams, consultants, EPC contractors and government authorities to ensure security requirements are properly designed, implemented and maintained.<br>Key Responsibilities Lead the implementation and monitoring of SAIS/HCIS Industrial Security requirements across ACWA projects and operational facilities. Provide technical guidance and interpretation of SAIS SEC directives and regulatory requirements. Support Security Risk Assessments (SRA), Business Criteria Analysis (BCA) and Vulnerability Assessments. Review physical security designs, engineering packages, security studies and regulatory submissions. Provide oversight of security systems including CCTV, access control, perimeter intrusion detection, security command centres and security communications. Support the assessment and implementation of security lighting, vehicle barriers, perimeter protection and other protective security measures. Ensure physical security requirements are incorporated throughout project design, construction, commissioning and operation. Monitor implementation against approved designs and applicable SAIS requirements. Coordinate SAIS inspections, audits, assessments and regulatory engagements. Track regulatory observations, commitments and corrective actions through to closure. Provide guidance on critical infrastructure protection and industrial security operations. Support project companies in developing effective site security plans and operating procedures. Conduct or support security audits, compliance assessments, site inspections and gap analyses. Support security awareness, training and capability development across the organisation.<br>What We're Looking For Saudi Nationals. Bachelor's degree in Industrial Security, Engineering or a related discipline. Strong experience within Industrial Security, Physical Security, Security Operations or Critical Infrastructure Protection. Practical knowledge of HCIS / SAIS Industrial Security (SEC) requirements in Saudi Arabia. Experience within power generation, utilities, water/desalination, energy, oil & gas, petrochemicals or other critical infrastructure sectors. Experience with physical security systems including CCTV, access control and perimeter protection. Experience conducting or supporting Security Risk Assessments, Vulnerability Assessments and/or security compliance programmes. Experience engaging with Saudi government authorities and regulatory bodies. Strong Arabic and English communication skills.<br>Preferred Experience Previous experience within a major Saudi industrial or critical infrastructure organisation. SAIS approval. Experience supporting projects from design/construction through to operation. Experience working across multiple projects or operational facilities. Relevant professional security qualifications such as CSMP or equivalent.<br>Why Join ACWA? This is an opportunity to work beyond the security requirements of one facility and influence industrial and physical security across a major portfolio of critical infrastructure assets. You'll work across projects and operational facilities, engaging with technical teams, senior stakeholders and Saudi government authorities while helping ensure ACWA's assets meet the required standards for industrial security and critical infrastructure protection.
We unlock value for Airport Owners and Investors.<br>daa International was established in early 2014 to leverage the expertise, track record, and experience embedded in the daa Group companies and make it available to the market. It does this by reaching into the organization and assembling skilled teams to deliver customized solutions to unlock value in airports for investors and state owners. The group's capability covers all aspects of airport ownership, investment, and commercial operation. With over 5,000 employees across the group, daa International can draw on a vast pool of subject matter proficiency.<br>Working at daa International offers a fast-paced environment with a variety of opportunities for every airport professional. We provide a unique environment where you work alongside high preforming industry leaders, join a culture that embraces equality, inclusion and diversity and where continuous development and collaboration is at the forefront<br>The Learning & Development Manager is a leadership role responsible for driving the organization's learning, training, and workforce capability agenda across operational and corporate functions. This role leads the development and execution of learning strategies, competency frameworks, and development programs that support organizational performance, regulatory compliance, and long-term business objectives.<br>Key Responsibilities:<br>Develop and execute the Learning & Development strategy, capability framework, and annual training plan aligned with business objectives. Lead training needs analysis and workforce capability assessments to identify skills gaps and implement targeted development initiatives. Oversee onboarding, leadership development, mandatory training, and role-based learning programs across the organization. Ensure compliance with all regulatory, safety, security, and operational training requirements while maintaining accurate and audit-ready training records. Manage and optimize the Learning Management System (LMS), including reporting, analytics, user engagement, and data integrity. Establish and maintain learning governance, competency frameworks, training policies, procedures, and performance standards. Monitor learning effectiveness through KPIs, dashboards, and performance metrics, providing actionable insights and recommendations to senior leadership. Manage relationships with external training providers and vendors, ensuring service quality, value for money, and alignment with organizational requirements. Develop and coach internal subject matter experts (SMEs) and trainers to strengthen organizational capability and knowledge sharing. Partner with business leaders to support organizational change, workforce readiness, employee development, and performance improvement initiatives. Lead, mentor, and develop the Learning & Development team while managing budgets, forecasts, and resource planning activities.<br>Requirements:<br>Saudi National. Bachelor's degree in Human Resources, Education, Business Administration, Aviation Management, or a related field.7+ years of experience in Learning & Development, Talent Development, Organizational Capability, or related disciplines. Minimum 3 years of experience in a managerial or leadership role. Proven experience developing and implementing L&D strategies, competency frameworks, and workforce development programs. Strong experience in training needs analysis, learning design, program delivery, and performance development. Hands-on experience managing Learning Management Systems (LMS) and learning analytics. Excellent stakeholder management, communication, coaching, and influencing skills. Strong project management, vendor management, and budget management capabilities. Experience supporting compliance, audit, and regulatory training environments. Professional certifications such as CIPD, ATD, CPLP, or equivalent are advantageous. Experience within aviation, transportation, infrastructure, or other complex operational environments is preferred.<br><br>We appreciate the interest of all applicants and wish you all the best; only candidates shortlisted for the next stage of the recruitment process will be contacted.
The Assistant Manager - Technology Procurement is responsible for managing the end-to-end procurement lifecycle for technology-related goods and services. The role partners with internal stakeholders to source IT solutions, negotiate with suppliers, ensure compliance with procurement policies, and deliver cost-effective commercial outcomes while supporting business objectives.<br><br>Key Responsibilities<br><br> Manage end-to-end procurement activities for IT hardware, software, cloud services, telecommunications, and professional services. Collaborate with business stakeholders to understand procurement requirements and develop sourcing strategies. Prepare and manage RFIs, RFPs, RFQs, bid evaluations, and supplier selection processes. Lead commercial negotiations, ensuring competitive pricing and favorable contractual terms. Coordinate contract reviews with Legal, Finance, and other relevant stakeholders. Build and maintain strong relationships with strategic technology vendors and suppliers. Monitor supplier performance and ensure compliance with SLAs, KPIs, and contractual obligations. Identify opportunities for cost optimization, value creation, and process improvements. Ensure procurement activities comply with company policies, governance requirements, and applicable regulations. Support budgeting, spend analysis, procurement reporting, and market benchmarking. Work closely with Finance to support purchase orders, invoice resolution, and budget tracking. Stay informed on technology market trends, licensing models, and supplier innovations<br><br>Requirements<br><br> Bachelor's degree in Business Administration, Supply Chain, Procurement, Information Technology, or a related field. 4-5 years of experience in technology procurement, strategic sourcing, or IT vendor management. Experience procuring software, hardware, cloud services, Saa S, cybersecurity, and IT professional services. Strong knowledge of procurement methodologies, contract management, and sourcing best practices. Experience managing RFP/RFQ processes and commercial negotiations. Good understanding of software licensing models and cloud procurement. Strong analytical, negotiation, and stakeholder management skills. Excellent communication and presentation skills. Experience with ERP/procurement systems such as SAP Ariba, Oracle, or Coupa is preferred. Relevant certifications (e.g., CIPS, CPSM, CSCP) are an advantage
Job Purpose The Operation and Process Manager is responsible for managing daily plant operation and process performance to ensure safe, reliable, efficient, and compliant operation in line with contractual requirements, environmental regulations, approved procedures, and performance targets.<br>Key Responsibilities:Manage daily operation of all treatment units, including inlet works, biological treatment, clarification, filtration, disinfection, sludge treatment, and TSE systems. Ensure continuous plant availability, stable process performance, and compliance with design and contractual requirements. Monitor key process parameters, TSE quality and beneficial sludge quality. Analyze operational and laboratory data, identify process deviations, and implement corrective and preventive actions. Optimize aeration, chemical dosing, sludge wasting, disinfection, energy consumption, and overall process efficiency. Coordinate with operation, laboratory, maintenance, HSE, and reporting teams to ensure smooth plant performance. Review daily operation logs, shift reports, laboratory results, and monthly performance reports. Support performance tests, reliability tests, capacity tests, and contractual compliance assessments. Supervise sludge and by-product management, including sludge production, dewatering, drying, storage, and disposal coordination. Ensure compliance with environmental standards, TSE quality limits, HSE requirements, and internal procedures. Lead and support process engineer, and operators. Prepare technical reports, process trends, root cause analysis, non-compliance justifications, and improvement plans. Communicate professionally with the client, and internal management when required.<br>Required Qualifications & Experience:Bachelor's degree in Environmental, Chemical, Civil, Mechanical Engineering, or related field. Minimum 8-10 years of experience in wastewater treatment plant operation. Minimum 3-5 years in a senior operation, process, or managerial role. Strong experience in municipal wastewater treatment plants, preferably large-scale projects. Experience in PPP / O&M contractual environments is preferred.<br>Required Skills:Strong knowledge of wastewater treatment processes, biological treatment, disinfection, and sludge management. Ability to analyze process data, laboratory results, trends, and operational KPIs. Good knowledge of SCADA, reporting systems, compliance requirements, and plant performance monitoring. Strong leadership, communication, coordination, problem-solving, and decision-making skills. Ability to work under pressure and manage process upsets, emergencies, and performance tests.<br>Key Performance Indicators:Plant availability and reliability. TSE and environmental compliance. Reduction of process-related non-compliance events, and Sludge handling efficiency Chemical and energy optimization. Accuracy and timeliness of reports. Effective team performance and operational discipline.
Job Purpose We are looking for an experienced Manager, Performance & Analytics to lead performance management, data analytics, productivity intelligence, and reporting across large-scale infrastructure projects. The role will be responsible for transforming operational and project data into actionable insights that improve productivity, resource utilization, cost and schedule performance, and overall <br>Key Responsibilities Lead the development and implementation of enterprise-wide SCCS performance management frameworks, KPIs, and performance measurement standards. Analyze project and operational data to identify productivity gaps, bottlenecks, resource inefficiencies, performance trends, and improvement opportunities. Monitor and analyze productivity across construction activities, work cells, equipment, and workforce utilization. Develop and maintain executive dashboards, KPI scorecards, performance reports, and data-driven insights to support management decision-making. Lead Pulse & Wave performance reporting, monitoring project stability, productivity, resource leveling, and execution performance. Integrate and analyze data from project controls, ERP, planning, BIM, equipment, and other operational systems to ensure accurate and reliable performance reporting. Develop productivity benchmarks and analyze actual vs. standard productivity to identify areas for operational improvement. Conduct performance reviews and collaborate with Construction Management, Project Controls, Planning, Equipment, Supply Chain, Finance, Digital, and IT teams. Establish data validation and reporting governance standards to ensure data accuracy, consistency, and integrity. Identify opportunities for process improvement, automation, advanced analytics, and reporting enhancements. Provide management with actionable recommendations based on trend analysis, forecasting, benchmarking, and operational performance data. Drive a data-driven performance culture across projects and business units.<br>Qualifications & Experience Bachelor’s degree in Civil Engineering.9–10 years of relevant experience in large-scale construction, infrastructure, project management, performance management, productivity, or analytics. Strong experience in performance analytics, productivity analysis, KPI management, and operational reporting. Strong understanding of construction operations and project performance, preferably within large-scale infrastructure or mega projects. Advanced proficiency in Power BI, data visualization, dashboards, and data analysis tools. Experience with Primavera P6, ERP systems, Oracle Analytics, or similar project and enterprise systems is highly preferred. Strong knowledge of data modeling, trend analysis, forecasting, productivity benchmarking, and KPI architecture. Experience integrating data from multiple systems and translating complex data into actionable business insights. Strong leadership, communication, stakeholder management, and problem-solving skills. Master’s degree is preferred.
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.<br><br>The OGC Business Manager will be responsible for overseeing the Oil, Gas & Chemical (OGC) business across KSA & Bahrain. Reporting directly to the Managing Director, the successful candidate will ensure compliance with company quality systems, procedures, and processes while driving revenue generation and long-term profitability. The role requires a strategic approach to business development and operational management, with a focus on performance, client satisfaction, and continuous improvement.<br><br><br><br>Job Description<br><br>Develop and execute strategic plans for the OGC business in KSA & Bahrain, ensuring alignment with company objectives and growth targets. Conduct market analysis to assess current and future demand, identifying new business opportunities and areas for expansion. Establish short and long-term goals, including the launch of new services, diversification, and initiatives for business development. Oversee and assess the performance of Sub-Business Unit Managers, ensuring they meet business objectives. Provide expert consultancy in OGC testing to clients, enhancing customer satisfaction and identifying areas for service improvement. Prepare reports on business performance and projects progress to senior management. Foster and maintain strong customer relationships, ensuring exceptional service delivery and client retention. Optimize resource utilization to maintain high standards of quality and performance within OGC laboratories. Supervise and lead OGC staff, including subcontractors, promoting effective teamwork and achieving operational excellence. Champion a culture of safety by ensuring compliance with SGS health and safety policies and procedures. Ensure full compliance with ISO standards and the successful implementation of the Quality Management System across operations. <br><br>Qualifications<br><br>Bachelor’s degree in Science, preferably in Chemistry. Fluent in English (both written and spoken). Arabic is an added value. 15+ years of experience in managing countrywide operations within the OGC sector, including downstream, trading, and testing operations, with a proven track record of leading large teams across multiple locations. Hands-on background in marine and laboratory operations within the oil, gas & chemical logistics chain. Experience in vessel operations: loading/discharge supervision, custody transfer, sampling, documentation, coordination with terminals and surveyors Laboratory testing experience including fuels, LPG, crude, or chemical testing coordination and QA/QC exposure Customer interface: interaction with major producers, traders, and terminal operators ISO Certification or experience in Quality Management. Experience in inspection services. Change management and ability to lead transformation Initiatives. Strong negotiation, communication, and interpersonal skills. Ability to represent the company and build customer relationships
Qiddiya Investment Company is seeking a highly skilled Senior Commercial Manager - Residential Projects to lead our residential developments in the exciting Qiddiya project. In this critical role, you will be responsible for managing the commercial aspects of residential projects, ensuring that they align with our ambitious goals while delivering exceptional value to our stakeholders.<br><br>Your expertise will be pivotal in developing commercial strategies, optimizing financial performance, and managing contractual obligations. You will work closely with multiple teams to facilitate efficient project execution, analyze market conditions, and identify growth opportunities in the residential sector.<br><br>Responsibilities<br><br>Manage the commercial planning and execution of residential development projects Develop, implement, and monitor commercial strategies to drive profitability and ensure financial objectives are met Conduct market research and feasibility studies to support project development Prepare and oversee project budgets, financial forecasting, and cash flows Negotiate contracts and maintain strong relationships with contractors, suppliers, and stakeholders Identify and manage risks related to commercial activities and project delivery Collaborate with project teams to ensure alignment with project timelines and quality standards Lead and mentor junior commercial staff, cultivating a culture of excellence and professional growth<br><br>Requirements<br><br>Bachelor's degree in Quantity Surveying, Business, Finance, Real Estate, or a related field; relevant professional certifications are a plus Minimum of 9-12 years of experience in commercial management, focusing on residential projects Member of the Royal Institution of Chartered Surveyors Strong financial acumen with expertise in budget management and financial analysis Demonstrated contract negotiation skills and experience managing complex agreements Excellent analytical and problem-solving abilities Strong leadership and team management skills with effective communication capabilities Detail-oriented, organized, and capable of managing multiple projects simultaneously Familiarity with commercial management software and project management tools
????️ We're Hiring: Quality & Food Safety Manager | Riyadh, Saudi Arabia<br>We are looking for an experienced Quality & Food Safety Manager to lead quality assurance and food safety standards across our restaurant and catering operations in Riyadh. Role Purpose<br>Own and elevate the quality and food safety framework across Delta's F&B operations, ensuring consistent standards, regulatory compliance, and operational excellence across all kitchens and catering production.<br>Key Responsibilities Develop, implement, and audit QA/QC standards across all kitchens. Lead and manage the Food Safety Supervisor and Food Safety Officer team Ensure full compliance with HACCP, municipal, and Saudi food safety regulations Conduct regular audits, inspections, and corrective action follow-ups Partner with Executive Chefs on menu development from a food safety and quality standpoint Train kitchen and catering staff on food safety, hygiene, and quality standards Report quality and safety KPIs and risk areas to senior management<br>Required Qualifications Bachelor's degree in Food Science, Nutrition, or a related field Minimum 5 years' experience in a quality/food safety role within F&B, hospitality, or catering HACCP certification required; ISO 22000 knowledge is a plus Strong leadership and cross-functional communication skills Fluent in English; Arabic is a plus<br>Preferred Qualifications<br>Prior experience managing multi-site or catering operations Familiarity with Saudi municipal food safety regulations
Resident Engineer | KSA<br>Job Title: Resident Engineer/Project Manager<br>Location: Riyadh, Jeddah & Dammam, Saudi Arabia<br>Employment Type: Full-time<br><br>About the Role<br>GEO Global Engineering Consultants is seeking experienced Resident Engineers / Project Managers to join our engineering consultancy team in Saudi Arabia.<br><br>The successful candidates will be responsible for providing senior-level site and project management, overseeing construction activities, coordinating multidisciplinary teams, and ensuring that projects are delivered in accordance with approved drawings, specifications, contract requirements, quality standards, schedule, and safety requirements.<br><br>This is a site-based leadership role requiring strong technical, managerial, contractual, and stakeholder coordination experience.<br><br>Site Locations:<br>Riyadh, KSAJeddah, KSADammam, KSA<br><br>Key Responsibilities:<br>· Act as the Engineer/Consultant’s representative at site and maintain effective communication with the Client, Contractor, and other project stakeholders.<br>· Manage and oversee construction activities from mobilization through completion and handover.<br>· Ensure all works are executed in accordance with approved drawings, specifications, contract documents, applicable codes, and project requirements.<br>· Lead and coordinate multidisciplinary site supervision teams, including civil, architectural, MEP, structural, and other technical disciplines as applicable.<br>· Monitor project progress, quality, safety, workmanship, and compliance with approved project schedules.<br>· Review and coordinate contractor submissions, including method statements, material submittals, shop drawings, inspection requests, technical proposals, and related documentation.<br>· Conduct regular site inspections to verify progress, quality, and compliance with approved requirements.<br>· Monitor project schedules and identify potential delays, risks, and areas requiring corrective action.<br>· Coordinate technical issues and ensure timely resolution of site-related matters.<br>· Review and monitor progress against project milestones and provide recommendations to the Client and project management team.<br>· Prepare, review, and consolidate daily, weekly, and monthly progress reports, technical reports, and other project documentation.<br>· Monitor variations, claims, extensions of time, and other contractual matters in coordination with the project management and commercial teams.<br>· Ensure proper implementation of quality assurance and quality control procedures.<br>· Coordinate with authorities, consultants, contractors, subcontractors, and other relevant stakeholders as required.<br>· Support the Client in achieving project objectives related to time, cost, quality, safety, and overall project delivery.<br>· Provide leadership, technical guidance, and effective decision-making throughout the construction phase.<br><br>Requirements:<br>· Bachelor’s Degree in Civil Engineering, Architecture, Construction Management, or a related discipline.<br>· Minimum 15 years of relevant professional experience in construction, consultancy, project management, or site supervision.<br>· Proven experience as a Resident Engineer, Project Manager, Construction Manager, or in a similar senior consultancy/site management position.<br>· Strong experience in large-scale, multidisciplinary construction projects.<br>· Previous experience working for an engineering consultancy, project management consultancy, or major contractor.<br>· Strong knowledge of construction contracts, project management procedures, quality control, site supervision, and construction methodologies.<br>· Demonstrated experience in managing multidisciplinary teams and coordinating effectively with Clients, Contractors, Consultants, and other stakeholders.<br>· Strong knowledge of project schedules, progress monitoring, construction documentation, inspections, and quality management.<br>· Ability to identify project risks, resolve technical/site issues, and drive timely corrective actions.<br>· Saudi Arabia and/or GCC project experience is highly preferred.<br>· Excellent leadership, communication, coordination, negotiation, and problem-solving skills.<br>· Strong ability to work under pressure and manage multiple priorities in a fast-paced project environment.<br>· Candidates must be willing to work on-site in Riyadh, Jeddah, or Dammam, depending on project requirements.<br><br>Preferred Qualifications:<br>· Professional engineering registration/certification is an advantage.<br>· PMP, MRICS, or other relevant professional certifications are an advantage.<br>· Experience with major infrastructure, industrial, logistics, warehouse, or large-scale development projects is preferred.<br>· Previous experience in client-side consultancy or PMC roles is highly desirable.<br>· Familiarity with relevant Saudi/GCC construction regulations, standards, and authority requirements is an advantage.
Job Location: Jeddah/Riyadh<br>Key Responsibilities<br>a) Develop and execute sales strategies to achieve and exceed revenue targets.b) Identify and prioritize target markets, customers, and opportunities in the healthcare sector.c) Prepare sales forecasts, budgets, and action plans for market penetration.d) Build and maintain strong, long-term relationships with healthcare providers, hospitals, clinics, and key stakeholders.e) Act as the primary point of contact for key accounts, ensuring excellent customer satisfaction and retention.f) Conduct market research to identify emerging trends, customer needs, and competitor activity in the KSA healthcare industry.g) Provide insights and recommendations for new product or service opportunities.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Project Manager based in Saudi Arabia.<br><br>This is a remote, full-time opportunity to lead complex, high-impact technology projects across multiple teams, regions and product areas.<br><br>You will connect business strategy with technical execution, ensuring strategic initiatives are delivered effectively and with measurable impact.<br><br>The role combines project leadership, technical understanding, stakeholder management, governance and operational excellence.<br><br>You will collaborate with Product, Engineering, Compliance, Legal, Marketing, Commercial and BI teams, as well as senior leadership and external partners.<br><br>You will play a key role in initiatives such as market launches, platform enhancements, certifications and regulatory programmes.<br><br>The environment is fast-paced and highly regulated, making strong risk management, communication and decision-making essential.<br><br>You will also contribute to project management maturity by mentoring colleagues, improving delivery practices and leveraging technology and AI-enabled tools.<br><br>Accountabilities<br><br>Own the full lifecycle of complex, cross-functional projects, ensuring delivery on time, within scope and within budget. Lead strategic initiatives including market entries, platform enhancements, product launches, certifications and other high-impact programmes. Coordinate dependencies, milestones and deliverables across multiple departments and ensure effective execution. Partner with senior leadership and product teams to translate strategic objectives into structured project plans and actionable roadmaps. Support roadmap prioritisation by assessing feasibility, business impact, dependencies and delivery risks. Lead cross-functional teams spanning Product, Engineering, Compliance, Legal, Marketing, Commercial and BI, facilitating collaboration and resolving conflicts. Mentor junior and mid-level Project Managers and contribute to improving project management standards, processes and ways of working. Build trusted relationships with senior stakeholders, external partners, vendors and regulatory contacts through clear communication and expectation management. Establish and maintain project risk frameworks, lead risk workshops, develop mitigation and contingency plans, and ensure governance requirements are met. Manage change control processes and oversee project decisions, escalating critical risks and issues when appropriate. Provide technical delivery oversight by understanding the software development lifecycle, integrations, technical architecture, and frontend and backend concepts. Clarify requirements, help remove technical blockers and ensure technical milestones remain aligned with overall project objectives. Translate complex technical topics into clear business language for executives and non-technical stakeholders. Partner with Compliance, Legal and Risk teams on regulatory initiatives, security audits, market certifications and ISO-related projects. Ensure project documentation, procedures and delivery activities meet applicable governance and audit requirements. Prepare executive-level reporting covering progress, KPIs, risks, decisions and recommendations. Maintain accurate project status, documentation, workflows and reporting across project management tools and systems. Deliver structured presentations and updates to senior management and steering committees. Identify opportunities to use technology and AI-enabled tools to improve project delivery, collaboration and decision-making.<br><br>Requirements<br><br>Bachelor’s degree in IT, Project Management, Business Administration or a related discipline. Professional project management certification such as PRINCE2 Practitioner, PMP, Agile Certified Practitioner or an equivalent qualification.3-5+ years of professional project management experience, including at least 3 years working with software development teams or technical delivery environments.2-3+ years of experience in i Gaming or another highly regulated digital environment. Strong knowledge of Agile, Scrum and Waterfall methodologies and the ability to apply the right approach based on project requirements. Advanced experience using Jira and other project management platforms, including reporting and workflow configuration. Proven ability to lead cross-functional teams and manage complex, high-impact projects involving multiple stakeholders and dependencies. Strong leadership, influencing, negotiation and decision-making skills, with the ability to operate confidently at both technical and executive levels. Solid expertise in project risk management, governance, change control and issue resolution. Strong analytical and problem-solving capabilities, with a data-driven approach to decision-making. Excellent documentation, reporting and technical communication skills, including the ability to facilitate technical discussions with engineering teams. Strong understanding of software development lifecycles, technical integrations and modern frontend/backend concepts. Excellent written and verbal communication skills in English. Experience with regulatory, compliance or market-entry projects is a strong advantage. Exposure to security frameworks such as ISO 27001 is a plus. A proactive, structured and collaborative approach, with the confidence to challenge assumptions, manage ambiguity and drive projects toward successful outcomes.<br><br>Benefits<br><br>Fully remote working arrangement. Full-time position within a technology-focused project management environment. Opportunity to lead high-impact, complex projects with significant business and technical scope. Exposure to senior leadership and cross-functional teams across Product, Engineering, Compliance, Legal, Commercial, Marketing and BI. Opportunity to work on international market launches, platform initiatives, certifications and regulatory programmes. Scope to influence project management standards, governance and delivery practices. Mentoring and leadership opportunities through supporting the development of other Project Managers. Opportunity to work with AI-enabled tools and modern technologies to improve project delivery and decision-making. Dynamic environment combining technology, i Gaming and highly regulated digital operations.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Partner Manager - Marketplace based in Saudi Arabia.<br><br>As a Partner Manager - Marketplace, you will take ownership of a diverse network of suppliers and help ensure strong operational performance across the marketplace.<br><br>You will manage relationships with job boards, media agencies, and recruiting-service providers while ensuring integrations, product data, and pricing remain accurate and reliable.<br><br>The role combines hands-on partner management with strategic project ownership and commercial thinking.<br><br>You will lead supplier integrations, migrations, and new product launches from initial planning through operational delivery.<br><br>A key focus will be building scalable processes and using automation and AI to reduce manual work and improve efficiency.<br><br>You will work closely with internal and external stakeholders, making a visible impact in a collaborative and high-trust environment.<br><br>This is an opportunity to shape how a growing marketplace operates while bringing new ideas, structure, and commercial opportunities to life.<br><br>Accountabilities<br><br>Own the day-to-day management of supplier relationships, including job boards, media agencies, and other recruiting-service providers. Serve as the primary point of contact for supplier requests, coordinating with the appropriate internal stakeholders and ensuring timely resolution. Manage supplier integrations, migrations, and new product launches end-to-end, from planning and sales enablement through operational implementation. Lead strategic marketplace projects by defining requirements, scope, milestones, timelines, stakeholders, and expected outcomes. Maintain accurate supplier catalogue, pricing, and product information across the marketplace. Monitor supplier margins and contribute to marketplace take-rate performance while identifying new commercial opportunities with existing and prospective partners. Develop scalable and well-documented supplier processes, using segmentation and automation to manage recurring activities systematically. Identify and implement AI-supported workflows and automation opportunities that improve supplier operations and turn successful individual practices into repeatable team processes. Collaborate effectively across commercial, operational, technical, and other internal teams to ensure supplier initiatives are delivered successfully.<br><br>Requirements<br><br>5+ years of professional business experience, including experience managing supplier, vendor, or partner relationships, ideally within job boards, media agencies, recruiting services, or a related marketplace environment. Fluent German and English, both written and spoken. Demonstrated ability to independently manage structured projects from initial planning and scoping through successful delivery. Working knowledge of APIs and data integrations, with the ability and willingness to develop deeper technical fluency. Strong combination of operational execution and strategic, big-picture thinking. Proven experience managing complex stakeholder structures across both internal teams and external partners. Experience using AI and automation to streamline processes, eliminate repetitive work, and improve operational efficiency. Strong organizational, communication, problem-solving, and relationship-management skills. Ability to work independently, prioritize effectively, and take ownership in a high-trust environment. Commercial or sales experience is a plus, particularly exposure to negotiating partner terms, margins, pricing, or commercial conditions.<br><br>Benefits<br><br>Competitive compensation package combining a base salary, performance-related bonuses, and additional perks. Flexible working arrangements designed to support productivity and individual working preferences. Twice-yearly company-wide offsites in different locations. Additional opportunities to meet and collaborate with your direct team throughout the year. Structured, hands-on onboarding with support from an experienced and collaborative team. High level of autonomy, creative freedom, and direct collaboration within a lean and dynamic environment. Opportunities to learn from experienced colleagues while making a visible contribution to the growth of the marketplace. Comprehensive technical setup and the equipment and systems needed to perform effectively. An inclusive environment that values diversity, equal opportunity, new ideas, and individual contributions.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. 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About the Role Al-Ayuni is seeking a seasoned Manager, Strategic Business Development to lead high-value growth initiatives across infrastructure, construction, industrial, and Vision 2030 giga-project sectors. This role goes beyond standard business development — it is responsible for shaping the company's long-term strategic positioning, forging joint ventures and strategic partnerships, and securing large-scale, high-impact opportunities with PIF entities, government authorities, and Tier-1 developers. The role reports directly to senior leadership and plays a key part in aligning business growth with Al-Ayuni's corporate strategy.<br>Key Responsibilities Strategic Growth & Market Positioning Develop and execute the company's strategic business development roadmap across infrastructure, construction, industrial, and service sectors. Identify, evaluate, and pursue new business lines and sector diversification opportunities (e.g., water, power generation, transportation, ports, giga-projects). Conduct in-depth market intelligence, sector analysis, and competitor benchmarking to inform executive decision-making. Business Development & Tendering Lead the end-to-end preparation of EOIs, RFQs, RFPs, and prequalification submissions for large-scale and giga-project tenders. Oversee vendor registration and prequalification with PIF companies, government authorities, and semi-government entities via platforms such as Etimad, SAP Ariba, Oracle, and Aconex. Coordinate with internal departments (Legal, Finance, Engineering, Operations, Estimation) to ensure full bid compliance, competitive pricing, and timely submissions. Track tender progress and post-bid results, and report outcomes to senior management. Strategic Partnerships & Joint Ventures Structure and negotiate joint ventures, consortium agreements, and strategic partnerships with local and international partners for participation in mega-projects. Build and maintain C-level relationships with clients, consultants, developers, contractors, and government entities. Represent Al-Ayuni at industry events, exhibitions, and high-level client meetings to strengthen market presence. Pipeline & Performance Management Manage and continuously update the strategic business development pipeline and CRM system. Monitor and report on business development KPIs, forecast performance, and win-rate metrics. Provide regular strategic updates and recommendations to executive leadership.<br>Qualifications Bachelor's degree in Engineering, Business Administration, or a related field (Master's/MBA preferred).8–12 years' experience in business development, strategic growth, or tendering within infrastructure, construction, or industrial sectors, with demonstrated exposure to giga-projects and/or PIF-affiliated entities. Proven track record of securing high-value contracts and managing strategic partnerships or joint ventures. Strong knowledge of government procurement platforms (Etimad, SAP Ariba, Oracle, Aconex). Strong analytical, negotiation, and executive communication skills. Proficiency in Microsoft Office, CRM tools, and Oracle CX. Fluency in English; Arabic is a plus.
About CsMena CsMena is a leading BPO and customer service solutions provider, delivering high-quality contact center and outsourcing services to local and international clients. We are looking for an experienced Operations Manager to join our team in Riyadh, Saudi Arabia, and lead high-volume customer service operations while driving operational excellence, performance, and continuous improvement. Job Summary The Operations Manager will be responsible for overseeing day-to-day customer service operations, managing operational performance, developing high-performing teams, and ensuring service levels and customer experience targets are consistently achieved. The ideal candidate has strong experience in customer service or BPO operations, preferably within food delivery, e-commerce, internet or other high-volume B2C environments.<br>Key Responsibilities Manage and oversee daily customer service operations to ensure operational targets and service levels are achieved. Lead, coach, and develop operations teams and ensure effective workforce and performance management. Monitor and analyze key operational KPIs, including Service Level (SL), Average Handle Time (AHT), Utilization (UT), CSAT, productivity, and quality. Identify operational gaps and implement corrective and preventive actions to improve performance. Drive continuous improvement initiatives across processes, workflows, and customer service operations. Analyze operational data and prepare regular performance reports and business reviews. Work closely with internal departments and international stakeholders to ensure alignment on operational objectives and service requirements. Manage operational escalations and support effective crisis and issue resolution. Ensure compliance with company policies, client requirements, and operational procedures. Develop and implement action plans to improve team productivity, efficiency, and customer satisfaction. Support capacity planning, resource allocation, and operational forecasting as required. Promote a culture of accountability, performance, continuous improvement, and customer focus.<br>Requirements3+ years of experience managing customer service, contact center, or BPO operations. Proven experience managing 50+ team members. Bachelor's degree or higher. Native Arabic with B2+ English proficiency. Strong understanding of the Saudi and GCC customer landscape. Strong knowledge of customer service and contact center operational KPIs. Advanced Microsoft Excel skills. Experience with Power BI, Tableau, Looker, or similar business intelligence and reporting tools. Strong leadership, analytical, problem-solving, decision-making, and crisis-management skills. Proven ability to manage high-volume operations in a fast-paced environment. Strong stakeholder management and communication skills. Experience with international or Chinese companies is highly preferred. Experience in food delivery, e-commerce, internet, fintech, or other high-volume B2C businesses is preferred. Knowledge or experience in process improvement, Lean, or Six Sigma is a plus.<br>What We Offer The opportunity to lead high-volume customer service operations in a fast-paced environment. Exposure to local and international stakeholders. An opportunity to drive operational excellence and continuous improvement. A dynamic environment with opportunities to develop high-performing teams and make a direct impact on business performance.<br>Job Details Job Title: Operations Manager Location: Riyadh, Saudi Arabia Employment Type: Full-time Industry: BPO / Customer Service / Contact Center<br>If you have the operational leadership experience and skills required for this role, we encourage you to apply and join the CsMena team.
Qiddiya Investment Company is actively seeking a Senior Manager - Operational Readiness to lead and coordinate all aspects of operational preparedness for our innovative entertainment and cultural projects. This role is central to ensuring the seamless launch and ongoing operation of world-class facilities, focusing on strategic planning, risk mitigation, and cross-functional collaboration to deliver exceptional guest experiences.<br><br>Key Responsibilities<br><br>Develop, implement, and continuously improve comprehensive operational readiness plans aligned with Qiddiya's strategic objectives Collaborate closely with project teams, operations, engineering, and stakeholder groups to integrate operational readiness considerations into project execution phases Lead readiness assessments to identify risks, gaps, and opportunities; develop mitigation strategies to ensure successful project launches and sustained operations Oversee training and development initiatives aimed at preparing staff and operational teams to meet defined performance standards Establish and monitor key performance indicators (KPIs) related to operational readiness and performance, reporting findings and recommendations to senior leadership Drive continuous improvement by leveraging best practices and industry standards in operational readiness Champion a guest-focused approach throughout all operational readiness efforts to enhance the overall visitor experience<br><br>Requirements<br><br>Bachelor's degree in Business Administration, Operations Management, Hospitality, or a related field; Master's degree preferred Minimum of 7 years' experience in operational management or readiness, including at least 3 years in a senior leadership role, preferably within the entertainment or large-scale infrastructure sectors
Qiddiya Investment Company is actively seeking a Senior Manager - Operational Readiness to lead and coordinate all aspects of operational preparedness for our innovative entertainment and cultural projects. This role is central to ensuring the seamless launch and ongoing operation of world-class facilities, focusing on strategic planning, risk mitigation, and cross-functional collaboration to deliver exceptional guest experiences.<br><br>Key Responsibilities<br><br>Develop, implement, and continuously improve comprehensive operational readiness plans aligned with Qiddiya's strategic objectives Collaborate closely with project teams, operations, engineering, and stakeholder groups to integrate operational readiness considerations into project execution phases Lead readiness assessments to identify risks, gaps, and opportunities; develop mitigation strategies to ensure successful project launches and sustained operations Oversee training and development initiatives aimed at preparing staff and operational teams to meet defined performance standards Establish and monitor key performance indicators (KPIs) related to operational readiness and performance, reporting findings and recommendations to senior leadership Drive continuous improvement by leveraging best practices and industry standards in operational readiness Champion a guest-focused approach throughout all operational readiness efforts to enhance the overall visitor experience<br><br>Requirements<br><br>Bachelor's degree in Business Administration, Operations Management, Hospitality, or a related field; Master's degree preferred Minimum of 7 years' experience in operational management or readiness, including at least 3 years in a senior leadership role, preferably within the entertainment or large-scale infrastructure sectors
Hunger Station is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Key Activities:<br><br>Identifying opportunities to grow accounts based on the best practices and HS values. Analyzing data and details to understand competitors, marketplace, emerging trends, and unmet client needs.leading internal projects with specific KPIs that contribute to achieving the company targets. Developing and implementing strategic plans to manage and grow your portfolio. Understanding client needs and identifying new business opportunities within your portfolio. Achieve your assigned non-commercial revenue targets besides maintaining operational metrics to improve the performance of your portfolio, which leads to profitability and sustainable growth. Mitigate risks of partner churn by strategically planning. Developing a high-class business review reports to your accounts on monthly and quarterly basis. Supporting KAM teams to improve their performance and reach targets. Communicating and coordinating with internal & external teams to deliver solutions. Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry. Leading internal projects and campaigns within the sales department from planning to delivery. Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes, practices, work processes, cost effectiveness, and productivity enhancement. Promote to other employees within the organization the implementation and adherence to policies, procedures, processes, and instructions. Manage onboarding queue for shops with internal stakeholders and ensure processes are aligned and followed. Follow daily operations relating to the job to ensure work continuity. Contribute to preparing timely and accurate reports that concern the line of work to meet the requirements, objectives, and standards. Ensure the satisfaction of both internal and external customers by addressing their needs in a courteous and timely manner.<br><br>Qualifications<br><br>3-5 years in sales & operations, account management, or relevant experience. Excellent oral and written communication skills (E.g. Office). Problem solving & decision-making skills. Negotiation Skills.
Host Country Integration / Stakeholder Coordination – Major International Sporting Event<br>We are looking for an experienced Host Country Integration / Stakeholder Coordination professional to join the Local Organising Committee (LOC) for a major international football tournament in Saudi Arabia.<br>Location: Saudi Arabia Contract: 6 months | Fixed-term (ASAP - MARCH 2027) Industry: Major Events / International Sport<br>This is a niche opportunity suited to professionals with strong experience in government stakeholder engagement, public-sector coordination, stakeholder management, or major event delivery.<br>Key Responsibilities<br>Coordinate engagement with government, semi-government, regulatory, and private-sector stakeholders. Maintain stakeholder databases, engagement trackers, action registers, and commitment logs. Coordinate meetings and structured integration sessions between government counterparts and internal functional teams. Track stakeholder commitments, actions, dependencies, and outstanding requirements. Facilitate communication and information exchange between project teams and government entities. Prepare meeting agendas, coordination materials, status reports, dashboards, and engagement summaries. Monitor stakeholder engagement progress and escalate outstanding issues or dependencies. Support coordination related to transportation, mobility, infrastructure, technology, and venue requirements. Maintain accurate records of stakeholder correspondence and engagement activities. Requirements6+ years of experience in stakeholder engagement, government relations, public-sector coordination, project coordination, or major events. Experience working with government ministries, authorities, semi-government entities, or other institutional stakeholders. Strong experience managing multiple stakeholders, actions, dependencies, and coordination activities. Experience within a large-scale international sporting event, entertainment event, major project, or similarly complex environment is highly advantageous. Bachelor's degree in Public Administration, International Relations, Business Administration, or a related field. Strong written and verbal Arabic and English communication skills. Project management or stakeholder engagement certification (such as PMP) is a plus.<br>Who We're Looking For<br>We are open to professionals coming from different but relevant backgrounds, including:<br>Government Relations | Public Sector Coordination | Stakeholder Engagement | Major Events | Project Coordination | Government Affairs | Integration | Institutional Relations | Event Operations<br>If you have experience coordinating complex stakeholder environments and working across government and project teams, we would be interested in hearing from you.<br>Please apply only if you are available for a full-time, 6-month fixed-term contract in Saudi Arabia.
Overview:<br><br>The Senior Manager - Entertainment Strategy plays a key role in shaping the strategic development of Qiddiya's entertainment assets, supporting the Associate Director in defining and delivering the long-term vision for the entertainment portfolio. The role is responsible for leading the early planning and concept development of new entertainment destinations, ensuring alignment with Qiddiya's strategic objectives, guest experience ambitions, and commercial targets.<br><br>Key Responsibilities:<br><br> Support the Associate Director of Entertainment Strategy in the execution of the overarching entertainment asset class strategies to ensure achievement of portfolio and assets' ambition, vision and objectives Manage early design stages of development (ideation, pre-concept and concept) and contribute to all stages of development of new entertainment assets, ensuring alignment with Qiddiya's entertainment offering and financial targets Develop project documentation for distribution including, but not limited to, Requests for Proposals (RFPs), Scope of Work (SOW), programmes, strategy briefs, and various project matrices Manage consultants, collaborate with IP licensors (where relevant), and other third parties to ensure insights and recommendations are aligned with the overall scope of work, engagement objectives, and business expectations Conduct analysis and research on entertainment asset benchmarks (theme parks, family entertainment centres, etc.) and strategic topics to support robust decision-making Contribute to the development of initial go-live strategies, including operating models, pricing, sales and marketing, and manpower planning, while providing implementation support to other functions within Qiddiya Prepare and deliver presentations and other materials for internal and external stakeholders to ensure alignment, secure approvals, and effectively communicate entertainment asset designs and strategic initiatives<br><br>Requirements<br><br> Bachelor's in Business Administration, Engineering or realted fields 7+ years of experience in real estate and entertainment projects