Quality Assurance / Quality Control Jobs - Makkah Saudi
83 Jobs Found
<p>We're hiring an Engineering Manager for the Catalog team the system of record for every product sold on the platform. The team owns the product data model, taxonomy and attribution, data quality, and the browse and filtration experience that turns catalog data into discovery. This is a player-coach role. You'll manage a team of engineers hiring, growing, and holding the bar while staying hands-on enough to review schemas, challenge query plans, and shape architecture through written RFCs rather than by taking delivery work yourself. Catalog reads sit on the hottest path of every storefront request, and catalog data quality directly drives filtration depth, feed approval, SEO eligibility, and merchant GMV. You'll be expected to lead through earned authority: influence built on judgment, consistency, and care not the reporting line.</p><p>What You'll Own</p><ul><li>Product Data & Attribution<ul><li>The catalog data model products, variants, media, pricing, availability correct on write, fast on read, at the scale of merchants running 100k+ SKUs on shared infrastructure</li><li>Attribute architecture: category-scoped schemas, multilingual values, merchant-defined custom fields</li><li>Coexistence of merchant category trees with a canonical platform taxonomy</li><li>Data quality as a measurable system: completeness scoring, identifier coverage, enrichment loops that lift feed approval and conversion</li></ul></li><li>Filtration & Indexing<ul><li>Faceted navigation with accurate counts, category listing performance, sort/ordering at scale</li><li>The pipeline from product mutation to searchable document event-driven updates, freshness SLAs, zero-downtime reindexing</li><li>The index contract that relevance is built on, in partnership with the Search team (who own query-side ranking)</li></ul></li></ul><p>What You'll Manage</p><ul><li>Own hiring end-to-end; raise the bar with every offer</li><li>Build growth plans tied to the domain's hardest problems; run honest performance management, difficult conversations included</li><li>Protect the team's focus predictable scoping and sequencing, and the willingness to say no with reasons</li><li>Own the tech-debt roadmap as a standing capacity allocation, backed by postmortems and engineering health metrics</li><li>Own incident response and observability of the domain itself feed rejection rates, index lag, facet latency, not just server health</li><li>Partner daily with Product, Storefront, Search, and channel-feed teams</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>8+ years in software engineering with 3+ years managing engineers and evidence of people outcomes: engineers you hired, grew, and promoted, and performance you managed honestly.</li><li>Deep backend and relational-database expertise at scale: schema design, indexing strategy, query-plan analysis, and safe migrations on large, hot tables.</li><li>Production ownership of search/discovery infrastructure OpenSearch/Elasticsearch or Algolia-class platforms powering catalog browse or filtration at real scale.</li><li>E-commerce or marketplace catalog depth: taxonomy design, variant/attribute modeling, and product feed ecosystems.</li><li>Nice to have: PHP/Laravel and MySQL specifically (our stack) or clear evidence you go deep in a new stack quickly.</li><li>Multi-tenant SaaS experience: tenant isolation, per-tenant limits, noisy-neighbor mitigation.</li><li>Arabic-language data awareness (normalization, mixed-script content) and RTL product thinking.</li><li>Google Merchant Center and structured-data/SEO experience.</li><li>Redis and edge caching for high-read paths, including invalidation design.</li></ul>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an assistant restaurant manager, you’re not just helping manage daily operations for one of our hotel dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li><strong>Oversee daily operations:</strong> Assist with managing outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures</li>
<li><strong>Enhance guest experiences:</strong> Collaborate with the restaurant manager to monitor service and product quality, address guest feedback, resolve issues, and support improvements to the dining experience</li>
<li><strong>Contribute to team development:</strong> Supervise and support team members, provide coaching, assist with performance evaluations, and contribute to professional development initiatives under the manager’s guidance</li>
<li><strong>Support revenue initiatives:</strong> Help implement marketing strategies, up-selling techniques, and promotions to boost food and beverage sales</li>
<li><strong>Recruit and train team members:</strong> Assist in hiring, interviewing, onboarding, and training new team members to uphold service standards and operational excellence</li>
<li><strong>Uphold regulatory standards:</strong> Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>How we’ll help you thrive</h4>
<p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p>
<ul>
<li><strong>Incredible travel perks</strong> – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program</li>
<li><strong>Paid parental leave</strong> – Because family matters. We offer paid leave for eligible team members, including partners and adoptive parents</li>
<li><strong>Crisis concierge</strong> – In times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care</li>
<li><strong>Mental health resources</strong> – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our employee assistance program (EAP).</li>
</ul>
<p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</em></p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p>
<p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Our Legal, Contracts & Compliance team in Saudi Arabia is growing! At Hitachi Rail, we are expanding our team to support some of the most exciting railway signaling projects in the region and we are looking for talented people who enjoy working in international environments, tackling challenges and helping deliver infrastructure that moves cities forward.</p><p>The Contract Manager is responsible for overseeing the full lifecycle of contractual activities related to large-scale railway signaling projects in Saudi Arabia. The role ensures that all contractual obligations, rights, risks, and opportunities are effectively managed in alignment with project objectives and corporate governance. The position supports project delivery by safeguarding the company s commercial interests, ensuring contractual compliance, managing claims and variations, and fostering collaborative relationships with clients, partners, and subcontractors. The Contract Manager acts as a strategic advisor to project leadership, contributing to risk mitigation, dispute avoidance, and the successful execution of complex infrastructure projects.</p><ul><li>Lead the contract management function for railway signaling projects from contract award through project completion and close-out.</li><li>Ensure compliance with contractual terms, corporate policies, and applicable legal frameworks throughout the project lifecycle.</li><li>Provide commercial and contractual guidance to project directors, engineering teams, and senior management.</li><li>Identify, assess, and manage contractual risks and opportunities, implementing mitigation strategies where necessary.</li><li>Manage contractual correspondence, notifications, and documentation with clients, partners, and subcontractors.</li><li>Lead the preparation, evaluation, and negotiation of contract variations, change orders, and claims.</li><li>Support the development and execution of claims and dispute resolution strategies, including negotiation and settlement processes.</li><li>Monitor project performance against contractual obligations and ensure timely identification of potential contractual issues.</li><li>Coordinate with legal, finance, procurement, and project management teams to ensure consistent contractual governance.</li><li>Manage subcontractor and supplier contracts, ensuring alignment with the main contract and project objectives.</li><li>Contribute to commercial reporting, forecasting, and risk assessments related to contractual matters.</li><li>Ensure proper contract administration procedures and documentation control in accordance with company standards.</li><li>Support project leadership in stakeholder management and contract negotiations with clients and consortium partners.</li></ul><p>Work in a multinational company with affiliate companies all over the world. Attractive salary that reflects your expertise, plus additional perks that enhance your overall package. Performance-based yearly discretionary bonus plan. Medical and life insurance for you and your family. We support your children s education with our schooling allowance to help you with tuition fees. We invest in your career! Access to a variety of learning programs to continue growing and developing your skills.</p><p>Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers . At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer. We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3-10 years of professional experience in contract management, in multinational companies, preferably within large infrastructure or railway projects.</li><li>Proven experience managing complex EPC, turnkey, or railway signaling contracts in international project environments.</li><li>Demonstrated track record in contract administration, claims management, and dispute resolution.</li><li>Experience working with public sector clients and large infrastructure contracts, preferably in Saudi Arabia.</li><li>Strong understanding of project delivery models and commercial risk management in large-scale transportation projects.</li><li>Bachelor's degree in Law, Engineering or a related field. Master's degree in Law, Business Administration (MBA), or Project Management is considered an advantage.</li><li>Fluency in Arabic and English.</li><li>Work location is Makkah city in Saudi Arabia.</li><li>Preferably a Saudi national.</li><li>Professional certifications or trainings in commercial/contract management are highly desirable.</li><li>Additional training or certification in FIDIC contract management or international construction law is considered beneficial.</li><li>Strong expertise in contractual frameworks commonly used in infrastructure projects (e.g., FIDIC or GTPL based contracts).</li><li>Advanced negotiation, analytical, and problem-solving skills.</li><li>Strong stakeholder management and communication capabilities.</li><li>Ability to operate in complex, multicultural project environments and manage multiple contractual interfaces.</li><li>Strategic mindset with the ability to balance commercial protection and collaborative project delivery.</li></ul><p></p></section>
<h3 >About the Role</h3>
<p >Red Sea Gateway Terminal (RSGT) is seeking a <strong >Procurement Operations Senior Manager</strong> to join its team in Jeddah, Makkah, Saudi Arabia. This full-time role involves leading both local and overseas procurement teams to acquire quality materials, spare parts, and CAPEX at competitive costs. The Senior Manager will ensure adherence to compliant processes and manage critical operational tasks, including CAPEX disposal and the acquisition of necessary permits for diesel, Coast Guard, and Mawani operations.</p> <h3 >Core Responsibilities</h3>
<ul >
<li >Lead, mentor, and manage Local and Overseas buyer teams across two business lines (Container and General Cargo).</li>
<li >Oversee sourcing, negotiation, vendor management, and contract execution for materials, spare parts, and CAPEX.</li>
<li >Ensure all procurement activities comply with governance standards, compliance policies, and arm’s-length principles.</li>
<li >Drive the adoption and continuous improvement of Local and Overseas procurement processes.</li>
<li >Support the structured use of Purchase Orders to streamline payment cycles and reduce processing delays.</li>
<li >Collaborate closely with Accounts Payable to optimize the end-to-end Procure-to-Pay (P2P) process.</li>
<li >Develop and maintain reporting channels and dashboards to monitor KPIs, cycle times, and process performance.</li>
<li >Build strong internal customer relationships, ensuring timely and high-quality service delivery to operations, technical, and finance teams.</li>
<li >Maintain close collaboration with Stores to ensure optimal stock levels and prevent shortages or overstocking.</li>
<li >Monitor supplier performance and address any non-conformance, ensuring vendor compliance with RSGT safety, quality, delivery, and procedural requirements.</li>
<li >Ensure procurement files are properly documented, organized, and compliant with set filing standards.</li>
</ul> <h3 >Permit and Disposal Management</h3>
<ul >
<li >Oversee diesel permit issuance processes, ensuring timely renewal and compliance.</li>
<li >Maintain working knowledge and execution capability for Coast Guard and Mawani-related permit requirements.</li>
<li >Ensure all required permits are issued, renewed, and audited in compliance with relevant authorities.</li>
<li >Lead and supervise the scrap and obsolete CAPEX disposal process, ensuring transparency, compliance, and value recovery.</li>
<li >Participate in supplier selection for waste management and scrapping services.</li>
</ul> <h3 >Required Skills</h3>
<p >The ideal candidate will possess strong <strong >leadership and team-management capabilities</strong>, coupled with excellent negotiation skills and the ability to build and sustain effective supplier relationships. This role demands advanced knowledge of <strong >P2P processes and ERP procurement modules</strong>, supported by an analytical mindset for developing reports, dashboards, and KPIs. A high level of integrity, sound judgment, and a strong compliance orientation are essential, along with clear and effective communication skills for collaboration across diverse cross-functional stakeholders.</p> <h3 >Experience Requirements</h3>
<p >Candidates should have <strong >5 to 10 years of relevant experience</strong> in procurement operations, demonstrating a proven track record in leading teams and managing complex procurement processes, including permit acquisition and asset disposal.</p> <h3 >Work Type and Location</h3>
<p >This is a <strong >full-time position</strong> based in <strong >Jeddah, Makkah, Saudi Arabia</strong>.</p>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an assistant room service manager, you’re not just overseeing the seamless execution of daily banquet operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<p>As an assistant room service manager, you will oversee all food and beverage operations including restaurants, bars, cafe, room service, conference and banqueting, and kitchens to ensure quality and service by performing the following tasks to the highest standards:</p>
<ul>
<li>Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards</li>
<li>Effectively control the flow of customers and the interaction between the front and back-of-house throughout service</li>
<li>Ensure team members maximize all sales opportunities</li>
<li>Ensure team members consistently maintain brand standards and high levels of customer service</li>
<li>Handle all customer inquiries in an appropriate and professional manner</li>
<li>Accurately manage all transactions during service</li>
<li>Manage team member schedules, stock, and wastage levels</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>How we’ll help you thrive</h4>
<p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p>
<ul>
<li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program</li>
<li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents</li>
<li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care</li>
<li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li>
</ul>
<p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</em></p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Plan and direct development strategies and institutional activities within the organization to enhance institutional efficiency and employee performance. Location: Makkah, Saudi Arabia Key Responsibilities: Shape the organizational culture and work environment, engage employees in organizational affairs, and strengthen commitment and loyalty levels. Manage daily operations, ensure optimal resource allocation, and oversee activities related to employee planning, development, and training to enhance their efficiency. Guide and support managers in planning and implementing institutional change processes. Monitor departmental performance and conduct periodic operational evaluations. Establish policies and procedures to support the organization and oversee their implementation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Business Administration or a related field. Minimum of 10 years of experience as Business Development in the relevant functional scope within the hospitality and Hajj/Umrah sector. Strong experience in developing and executing strategic business development plans. Extensive knowledge of the Saudi hospitality market, particularly in Makkah and the Holy Sites. Strong understanding of Hajj and Umrah operational cycles, seasonality, and pilgrim service requirements. Proven ability to identify and secure new business opportunities, partnerships, and strategic alliances. Experience in managing key accounts and building long-term relationships with stakeholders. Strong expertise in market research, competitor analysis, and feasibility studies. Experience in developing and presenting business proposals and investment cases to senior leadership. Strong negotiation and contract management skills.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Leverage your abilities and join the dynamic team of a leading company specializing in Hospitality and Hotel Management located in Makkah. The Internal Audit Manager will Participate in developing the organization s key internal audit objectives and prepare audit plans aimed at verifying the efficiency and appropriateness of financial procedures, as well as employees compliance with applicable laws, regulations, instructions, and internal policies. Location: Makkah, Saudi Arabia Key Accountabilities Develop annual and periodic internal audit plans aligned with the organization s strategic objectives. Set performance objectives for the internal audit team and monitor their progress. Evaluate team performance and provide coaching, feedback, and support. Conduct periodic audits to assess compliance with laws, regulations, policies, and procedures. Review operational and financial activities to verify their accuracy, integrity, and effectiveness. Identify control weaknesses, operational gaps, and areas of non-compliance. Recommend corrective actions and practical solutions to address audit findings. Review financial reports, supporting documents, accounting records, final accounts, contracts, and agreements. Verify the accuracy, validity, and regulatory compliance of financial transactions and documentation. Assess the effectiveness of internal controls and risk-management practices. Develop audit frameworks, methodologies, performance indicators, and measurement tools. Prepare internal audit reports and present key findings and recommendations to senior management. Maintain accurate and organized audit records, reports, and supporting documentation. Build effective relationships with external auditors. Provide external auditors with the required information, reports, and documentation. Review external audit findings and present them to senior management. Follow up on the implementation of agreed corrective actions and audit recommendations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Knowledge, Skills, and Experience We Are Looking For:</b></p><p>Bachelor s degree in Accounting, Finance, Financial Management, Auditing, Business Administration, or a related discipline. A master s degree in Finance, Accounting, Business Administration, Risk Management, or a related field is preferred. Professional certification such as CIA, CPA, CMA, ACCA, CISA, or SOCPA is highly desirable. Minimum of 10 years of progressive experience in internal audit, financial audit, risk management, compliance, or internal controls. At least 3 5 years of experience in a managerial or audit leadership position. Proven experience in developing and executing annual risk-based internal audit plans. Strong experience in reviewing financial statements, accounting records, contracts, operational processes, and regulatory compliance. Demonstrated knowledge of internal controls, enterprise risk management, fraud prevention, and corporate governance. Solid understanding of IFRS, auditing standards, and applicable financial regulations.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>HR Business Partnering</strong></p><ul><li><p>Partner with business leaders to align HR strategy with business objectives.</p></li><li><p>Support organizational design, workforce planning, and talent development initiatives.</p></li><li><p>Provide guidance to managers on employee relations, performance management, and HR policies.</p></li><li><p>Drive employee engagement, culture, and retention initiatives.</p></li></ul><p><strong>Talent Acquisition & Saudization</strong></p><ul><li><p>Manage end-to-end recruitment for operational and corporate roles.</p></li><li><p>Develop Saudization hiring strategies and ensure compliance with local labor regulations.</p></li><li><p>Build talent pipelines and manage relationships with recruitment agencies and job portals.</p></li><li><p>Support onboarding and workforce planning for expansion projects.</p></li></ul><p><strong>HR Operations & Compliance</strong></p><ul><li><p>Ensure compliance with Saudi labor law, GOSI, contracts, and HR policies.</p></li><li><p>Oversee payroll inputs, employee records, HR systems, and documentation.</p></li><li><p>Manage employee lifecycle including onboarding, transfers, promotions, and exit processes.</p></li><li><p>Handle employee relations issues and disciplinary procedures.</p></li></ul><p><strong>Performance Management & Learning</strong></p><ul><li><p>Support performance management processes and annual reviews.</p></li><li><p>Identify training needs and coordinate training and development programs.</p></li><li><p>Work with leadership on succession planning and talent development.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s degree in Human Resources, Business Administration, or related field.</p></li><li><p>6+ years of HR experience, preferably in Saudi Arabia.</p></li><li><p>Strong knowledge of <strong>Saudi Labor Law, Saudization, and HR operations</strong>.</p></li><li><p>Experience in HR business partnering and recruitment.</p></li><li><p>Strong stakeholder management and communication skills.</p></li><li><p>Arabic speaking is preferred.</p></li><li><p>Experience in mobility, logistics, transportation, or large workforce environments is a plus.</p></li></ul><p></p></section>
<h3 >About the Opportunity</h3>
<p >* Moller - Maersk is seeking a dedicated and experienced <strong >Business Development Manager, Project Logistics</strong> to join their team. This full-time role is based in Jeddah, Makkah, Saudi Arabia, and is critical for driving growth in the specialized cargo sector.</p> <h3 >Role Purpose</h3>
<p >The Business Development Manager will be responsible for developing and executing strategic initiatives for project logistics and special cargo. This involves building strong client relationships, identifying new business opportunities, and ensuring operational excellence and cost efficiency for complex projects within key industrial sectors.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Collaborate closely with operations teams to assess project feasibility and optimize cost efficiency.</li>
<li >Cultivate and expand vendor relationships to secure competitive costing and uphold operational excellence.</li>
<li >Develop and implement comprehensive business development strategies tailored for project logistics and special cargo.</li>
<li >Establish and manage a robust pipeline of opportunities within the project logistics domain.</li>
<li >Identify and actively pursue new client engagements in industries such as energy, infrastructure, heavy engineering, and Oil & gas.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >A minimum of <strong >5 to 10 years of experience</strong> in a relevant business development or project logistics role.</li>
<li >Demonstrated experience in managing end-to-end project logistics for special cargo, including over-dimensional or heavy lift shipments, from initial procurement to final site installation.</li>
<li >Proven expertise in the sale of break-bulk services, air freight charters, and tanker logistics solutions.</li>
<li >Strong understanding and practical expertise in regulatory compliance and permitting processes for specialized shipments.</li>
</ul> <h3 >Advantageous Skills</h3>
<ul >
<li >Experience with site mobilization/demobilization and commissioning logistics, encompassing staging areas, load-in/load-out sequencing, on-site storage, and reverse logistics for decommissioning.</li>
</ul> <h3 >Work Environment and Location</h3>
<p >This full-time position is based in <strong >Jeddah, Makkah, Saudi Arabia</strong>. The role requires engagement across key cities including Jeddah, Makkah, Riyadh, and Dammam, reflecting the broad operational scope within the region.</p>
<h3 >About Banque Saudi Fransi (BSF)</h3>
<p >Banque Saudi Fransi (BSF) is a leading financial institution established with a vision to integrate Saudi leadership with international standards. Since its inception, BSF has focused on empowering ambition, enabling growth, and shaping lasting legacies within the financial sector, going beyond conventional banking practices.</p> <h3 >Role Summary</h3>
<p >BSF is seeking a <strong >Relationship Manager Private Banking Western</strong> to join its team in the Makkah Region, covering Jeddah and Makkah. This full-time role is responsible for achieving revenue and asset growth targets by delivering appropriate banking solutions and value-added services to the existing client base. The Relationship Manager will also expand the portfolio through acquiring new high-value clients and fresh assets, building and managing strong relationships with Private Banking clients by understanding their financial needs and providing tailored solutions across BSF’s product suite, including core banking products, Treasury, BSF Capital, JB, and Bancassurance offerings.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Drive portfolio growth by identifying opportunities within existing client relationships and promoting cross-selling of BSF products and services in collaboration with internal stakeholders.</li>
<li >Achieve assigned budget targets on a monthly, quarterly, and annual basis, while monitoring portfolio performance, revenue contribution, and spreads to ensure continued profitability.</li>
<li >Conduct client prospecting activities through personal networks, referrals, and business contacts to attract new Private Banking clients and expand the Bank’s client base.</li>
<li >Maintain strong engagement with existing clients by continuously assessing their financial needs and providing appropriate advisory support and banking solutions.</li>
<li >Monitor day-to-day operational activities of client accounts, including maturing deposits and facilities, expiring identification documents and cards, card deliveries, exceptional transactions, dormant accounts, and client consent requirements.</li>
<li >Maintain a sound understanding of credit operations and associated risks, collaborating closely with credit teams in preparing and processing credit applications.</li>
<li >Gather and analyze client financial information, including assets, liabilities, and revenue sources, to support client servicing and credit evaluation.</li>
<li >Prepare and review supporting documentation related to credit facilities and ensure timely follow-up on client credit requests while monitoring client credit exposures.</li>
<li >Maintain proper legal documentation and client records, ensuring all client communications are documented and required documentation is obtained in line with internal procedures.</li>
<li >Ensure full compliance with BSF policies and regulatory requirements, including SAMA and CMA regulations.</li>
<li >Support capability development within the team by guiding and assisting Relationship Officers on product knowledge, procedures, and client servicing practices.</li>
</ul> <h3 >Required Experience</h3>
<ul >
<li >A minimum of <strong >5 to 10 years</strong> of experience in a relevant banking or financial services role, with a focus on private banking or wealth management.</li>
<li >Demonstrated ability to achieve revenue and asset growth targets.</li>
<li >Strong understanding of banking products, credit operations, and regulatory compliance (SAMA, CMA).</li>
<li >Proven track record in client relationship management, prospecting, and portfolio expansion.</li>
<li >Excellent communication and interpersonal skills to build and maintain client relationships effectively.</li>
</ul> <h3 >BSF Culture and Environment</h3>
<p >This full-time position is located in the Makkah Region, specifically covering Jeddah and Makkah. BSF fosters a culture that prioritizes the needs of its people, customers, shareholders, and society. The bank values honesty, collaboration, and simplicity in its operations, encouraging a mindset of continuous improvement and a drive to succeed. Decisions are made with a long-term perspective, coupled with a bias towards quick action, creating an environment that empowers progress for individuals, businesses, and society.</p> <h3 >Application Information</h3>
<p >Candidates are invited to apply and become part of a dynamic team that empowers progress for individuals, businesses, and society at Banque Saudi Fransi.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>This position has a comprehensive role focusing on managing and overseeing the end-to-end aspects of corporate applications. This includes applications related to HR, finance, procurement, and other relevant business areas. This is in terms of suggesting and assessing new tools and services, aligning these initiatives with business strategies, driving their implementation and maintaining operational standards and performance metrics.</p><p><strong>Accountabilities</strong></p><ul><li>Develop and implement strategies for the effective and efficient possession, implementation and use of corporate applications such as HR systems, financial software, procurement tools, and other business-related applications.</li><li>Collaborate with IT and business leaders to align application strategies with overall business goals specially for the end users leaders of assigned applications and applications department management.</li><li>Oversee the planning, execution, and delivery of corporate application projects, ensure projects are completed on time, within budget, and meet quality standards while managing project risks and issues, implementing mitigation strategies as necessary.</li><li>Lead the development, customization, and enhancement of corporate applications, oversee the maintenance and support of existing applications, ensuring their reliability and performance as well as ensure compliance with IT standards, policies, and regulatory requirements.</li><li>Manage and develop the corporate applications team, including hiring, training, and performance evaluation and foster a collaborative and inclusive work environment, encouraging innovation and continuous improvement.</li><li>Work closely with stakeholders across the organization to understand their needs and challenges.</li><li>Communicate effectively with both technical and non-technical stakeholders to ensure clear understanding of application capabilities and limitations.</li><li>Vendor Management, manage relationships with software vendors and service providers, negotiate contracts and agreements, ensuring the best value and service for the organization.</li><li>Stay informed of emerging technology trends and best practices in corporate applications.</li><li>Recommend and drive the implementation of new technologies and improvements to enhance business efficiency and productivity.</li><li>Ensure high availability and optimal performance of applications and implement advanced security protocols to protect sensitive data to achieve minimal downtime, high user satisfaction, and maintain a zero-breach security record.</li><li>Define and monitor KPIs for assigned applications performance and security to maintain high standards of system performance and security and use KPIs for continuous improvement.</li><li>Oversee departmental performance, develop KPIs, and provide regular feedback, training, and guidance to staff to Enhance department efficiency and employee development, and align performance with organizational goals.</li><li>Create and maintain SOPs and policies and develop service level agreements to ensure standardized and efficient operations and maintain high service quality and adherence to standards within the department.</li></ul><p><strong>Work Environment</strong></p><ul><li>Indoors : 100%</li><li>Outdoors : 0%</li><li>Working Days : 5 Working Days</li><li>Days off : 2 Days Off</li><li>Working Hours : 8:00 AM 6:00 PM (1 hour break)</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A Bachelor's or Master's degree in, Information Technology, or a related field</li><li>10 Years of Experience</li><li>Computer Skills MS Office Suite</li><li>Proven experience in managing corporate applications within a retail or similar environment.</li><li>Strong project management skills with experience in leading large-scale IT projects.</li><li>Languages English Arabic</li></ul><p></p></section>
<h3 >About the Role</h3>
<p >The Ritz-Carlton Hotel Company, *** is seeking a General Manager for its property in Jeddah, Makkah. This full-time executive role involves leading all aspects of hotel operations, ensuring alignment with brand standards, and driving performance across operational excellence, commercial results, guest satisfaction, and talent development.</p> <h3 >Key Responsibilities</h3>
<ul >
<li ><strong >Strategic Leadership:</strong> Provide overall leadership and direction for all hotel operations, ensuring alignment with Ritz-Carlton brand standards and Marriott International objectives. Develop and execute strategic business plans to drive revenue growth, market share, profitability, and guest loyalty. Foster a culture of excellence, innovation, accountability, and service leadership throughout the property.</li>
<li ><strong >Operations Excellence:</strong> Ensure exceptional execution across Rooms, Food & Beverage, Spa, Engineering, Security, and other operational departments. Champion guest satisfaction initiatives, delivering memorable luxury experiences and consistently exceeding guest expectations. Maintain the highest standards of quality, safety, compliance, and operational efficiency.</li>
<li ><strong >Commercial Performance:</strong> Lead revenue optimization strategies across all business segments. Partner closely with Sales, Marketing, Revenue Management, and Distribution teams to maximize RevPAR, ADR, occupancy, and overall hotel profitability. Identify new business opportunities and strengthen relationships with key customers, owners, travel partners, and local stakeholders.</li>
<li ><strong >Talent Leadership:</strong> Recruit, develop, and retain high-performing leadership teams. Create an inclusive and engaging work environment that supports employee growth and succession planning. Drive employee engagement and uphold Marriott International's culture and values.</li>
<li ><strong >Financial Management:</strong> Deliver annual budget and financial targets while ensuring effective cost control and resource management. Monitor financial performance, analyze business trends, and implement corrective actions as required. Ensure sound asset management and long-term value creation.</li>
<li ><strong >Owner & Stakeholder Relations:</strong> Maintain strong relationships with hotel ownership and key stakeholders. Provide regular business updates, strategic recommendations, and operational insights. Represent the hotel within the local business community and luxury hospitality market.</li>
</ul> <h3 >Required Qualifications</h3>
<ul >
<li >Bachelor's degree in Hospitality Management, Business Administration, or a related field.</li>
<li >Minimum 5+ years of experience as a General Manager within a luxury hotel environment.</li>
<li >Significant leadership experience in either Sales & Marketing or Hotel Operations.</li>
<li >Proven success managing luxury hotels within internationally recognized brands.</li>
<li >Strong financial acumen with demonstrated ability to drive revenue growth and profitability.</li>
<li >Experience leading large and diverse teams in complex hospitality environments.</li>
</ul> <h3 >Preferred Experience</h3>
<ul >
<li >Experience within the Middle East or GCC hospitality market.</li>
<li >Luxury brand experience.</li>
<li >Proven track record of delivering exceptional guest satisfaction scores and strong financial results.</li>
</ul> <h3 >The Opportunity</h3>
<p >This role offers the opportunity to lead a prestigious luxury hotel in Saudi Arabia, contributing to the Kingdom's evolving luxury hospitality landscape. The General Manager will shape guest experiences, drive commercial success, and develop world-class talent within Marriott International's luxury portfolio.</p> <h3 >Work Type and Location</h3>
<p >This is a full-time position based in Jeddah, Makkah.</p>
<h3 >About the Role</h3>
<p >The Coca-Cola Bottling Company of Saudi Arabia is seeking a <strong >Database Administrator</strong> to join its team. This <strong >full-time</strong> position is based in the <strong >Makkah</strong> region, with responsibilities covering sites in <strong >Jeddah</strong> and <strong >Makkah</strong>. The role is critical for managing and optimizing the organization’s database environments and providing essential regional IT support.</p> <h3 >Role Purpose and Scope</h3>
<p >The Database Administrator is responsible for ensuring the high availability, performance, data integrity, and secure access to business-critical systems and applications. This involves managing, securing, and optimizing database environments while providing reliable regional IT support across multiple sites, in alignment with business continuity and operational objectives.</p> <h3 >Core Database Responsibilities</h3>
<ul >
<li >Install, configure, monitor, maintain, and optimize enterprise databases to ensure performance, availability, and reliability.</li>
<li >Perform performance tuning, query optimization, indexing, and capacity planning to maintain optimal database performance.</li>
<li >Manage database backup, restore, replication, and disaster recovery processes to ensure data resilience and business continuity.</li>
<li >Implement database security controls, user access management, encryption, and audit logging to protect sensitive data.</li>
<li >Support database clustering, failover, replication, and disaster recovery solutions to minimize downtime and data loss.</li>
<li >Proactively monitor database health, resolve incidents, and perform root cause analysis for recurring issues.</li>
</ul> <h3 >IT and Application Support</h3>
<ul >
<li >Provide technical support to regional sites for infrastructure, endpoints, applications, and user issues as required.</li>
<li >Support business-critical applications and databases, including platforms such as SAP S/4HANA and other enterprise systems.</li>
<li >Assist with server administration, storage, virtualization, and cloud environments supporting database workloads.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<p >Candidates for this role should possess <strong >2 to 5 years</strong> of experience in database administration and IT support. A strong understanding of database management principles, performance optimization, security protocols, and disaster recovery strategies is essential. Experience with enterprise systems like SAP S/4HANA and general IT infrastructure support is also required.</p> <h3 >Location and Employment Type</h3>
<p >This is a <strong >full-time</strong> position located within the <strong >Makkah</strong> region, specifically serving operations in <strong >Jeddah</strong> and <strong >Makkah</strong>. The role requires active participation in maintaining robust IT services across the company's regional footprint.</p>
<p><h4>About Four Seasons</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location</h4>
<p>Steps from the Prophet’s Mosque, our hotel will offer luxury accommodation for the city’s 1.5 million annual visitors. The new-build hotel will be located at the heart of Madinah and steps from one of the most historic and significant sites in the region: Al-Masjid an-Nabawi, also known as the Prophet’s Mosque. Madinah is also home to the Quba Mosque, which is regarded as the oldest mosque in the world.</p>
<h4>About the role</h4>
<p>We are seeking a strategic, highly experienced, and integrity-driven Director of Finance to join the opening team at Four Seasons Hotel Madinah. Reporting directly to the General Manager, with dotted line reporting to the Regional Director of Finance and Vice President Operations Finance, you will be an integral member of the Hotel Leadership team, collectively responsible for key strategic and operational decisions for the hotel.</p>
<p>In this role, you will be responsible for safeguarding the hotel’s assets and financial resources, providing timely and accurate financial information, establishing and enforcing strong internal controls, and offering sound financial counsel to senior leadership. You will ensure that the hotel operates in full compliance with local regulations, corporate policies and procedures, and the terms and conditions of the Management Agreement.</p>
<p>As a senior leader, you will also serve as a cultural advocate of the Golden Rule, supporting a workplace where people are valued, developed, and empowered to deliver exceptional guest experiences.</p>
<h4>What you will do</h4>
<ul>
<li>Lead and oversee all finance functions, including accounting, financial reporting, purchasing, information technology, cost control, income audit, credit, accounts payable, general cashier, payroll, receiving, and related financial operations.</li>
<li>Safeguard hotel assets and financial resources by establishing, maintaining, and enforcing effective internal controls.</li>
<li>Provide timely, accurate, and meaningful financial information to support strategic and operational decision-making.</li>
<li>Direct the preparation of annual budgets, business plans, forecasts, and long-term financial projections.</li>
<li>Monitor financial performance, analyze business trends, and provide recommendations to maximize profitability and operational efficiency.</li>
<li>Ensure compliance with generally accepted accounting principles, local statutory requirements, corporate financial policies, and the Management Agreement.</li>
<li>Provide financial counsel and business partnership to the General Manager, Hotel Leadership team, and department heads.</li>
<li>Oversee cash flow management, banking relationships, capital expenditure, working capital, and financial risk management.</li>
<li>Ensure proper financial controls are in place across accounting, purchasing, food & beverage control, and related operational areas.</li>
<li>Collaborate with operations, revenue management, sales & marketing, food & beverage, rooms division, and people & culture to support the hotel’s commercial and operational goals.</li>
<li>Lead relationships with external auditors, financial institutions, regulatory authorities, ownership representatives, and corporate finance teams.</li>
<li>Act as a catalyst for change by identifying process improvements, strengthening systems, and supporting business transformation initiatives.</li>
<li>Recruit, lead, mentor, and develop the finance team, fostering a culture of accountability, transparency, integrity, and continuous improvement.</li>
<li>Promote the Four Seasons Golden Rule by creating a respectful and supportive workplace where employees are empowered to perform at their best.</li>
<li>Support pre-opening activities, system implementations, financial setup, policy development, and strategic projects as required.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.</li>
<li>Professional accounting qualification such as CPA, CA, ACCA, CMA, or equivalent is highly preferred.</li>
<li>Proven experience as a Director of Finance, Assistant Director of Finance, or senior finance leadership role within a luxury hotel or international hospitality environment.</li>
<li>Strong technical knowledge of generally accepted accounting principles and hotel financial practices.</li>
<li>Comprehensive knowledge of all key areas within finance, including accounting, purchasing, food & beverage control, credit, income audit, payroll, accounts payable, cost control, and financial reporting.</li>
<li>Strong business acumen with the ability to understand operational needs and contribute to key strategies and business decisions.</li>
<li>Highest level of integrity, transparency, professionalism, and sound judgment.</li>
<li>Strong leadership and talent management skills, with a passion for developing people and building high-performing teams.</li>
<li>Ability to act as a trusted business partner to senior leadership and as an employee champion within the hotel.</li>
<li>Excellent analytical, communication, influencing, and stakeholder management skills.</li>
<li>Experience with hospitality financial systems & platforms, property management systems, and reporting tools.</li>
<li>Fluency in English and Arabic is essential.</li>
<li>Suitable candidates must be eligible to work in Saudi Arabia.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary.</li>
<li>Housing and transportation allowances.</li>
<li>Complimentary meals and uniform cleaning.</li>
<li>Medical and life insurance.</li>
<li>Employee Assistance Program and worldwide complimentary room nights.</li>
<li>Leadership development and career growth opportunities.</li>
<li>Additional family benefits.</li>
</ul>
<h4>Schedule & hours</h4>
<p>This is a full-time role.</p></p><p></p>
<p><h4>About Four Seasons</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location</h4>
<p>Steps from the Prophet’s Mosque, our hotel will offer luxury accommodation for the city’s 1.5 million annual visitors. The new-build hotel will be located at the heart of Madinah and steps from one of the most historic and significant sites in the region: Al-Masjid an-Nabawi, also known as the Prophet’s Mosque. Madinah is also home to the Quba Mosque, which is regarded as the oldest mosque in the world.</p>
<h4>About the role</h4>
<p>We are seeking a strategic, highly experienced, and integrity-driven Director of Finance to join the opening team at Four Seasons Hotel Madinah. Reporting directly to the General Manager, with dotted line reporting to the Regional Director of Finance and Vice President Operations Finance, you will be an integral member of the Hotel Leadership team, collectively responsible for key strategic and operational decisions for the hotel.</p>
<p>In this role, you will be responsible for safeguarding the hotel’s assets and financial resources, providing timely and accurate financial information, establishing and enforcing strong internal controls, and offering sound financial counsel to senior leadership. You will ensure that the hotel operates in full compliance with local regulations, corporate policies and procedures, and the terms and conditions of the Management Agreement.</p>
<p>As a senior leader, you will also serve as a cultural advocate of the Golden Rule, supporting a workplace where people are valued, developed, and empowered to deliver exceptional guest experiences.</p>
<h4>What you will do</h4>
<ul>
<li>Lead and oversee all finance functions, including accounting, financial reporting, purchasing, information technology, cost control, income audit, credit, accounts payable, general cashier, payroll, receiving, and related financial operations.</li>
<li>Safeguard hotel assets and financial resources by establishing, maintaining, and enforcing effective internal controls.</li>
<li>Provide timely, accurate, and meaningful financial information to support strategic and operational decision-making.</li>
<li>Direct the preparation of annual budgets, business plans, forecasts, and long-term financial projections.</li>
<li>Monitor financial performance, analyze business trends, and provide recommendations to maximize profitability and operational efficiency.</li>
<li>Ensure compliance with generally accepted accounting principles, local statutory requirements, corporate financial policies, and the Management Agreement.</li>
<li>Provide financial counsel and business partnership to the General Manager, Hotel Leadership team, and department heads.</li>
<li>Oversee cash flow management, banking relationships, capital expenditure, working capital, and financial risk management.</li>
<li>Ensure proper financial controls are in place across accounting, purchasing, food & beverage control, and related operational areas.</li>
<li>Collaborate with operations, revenue management, sales & marketing, food & beverage, rooms division, and people & culture to support the hotel’s commercial and operational goals.</li>
<li>Lead relationships with external auditors, financial institutions, regulatory authorities, ownership representatives, and corporate finance teams.</li>
<li>Act as a catalyst for change by identifying process improvements, strengthening systems, and supporting business transformation initiatives.</li>
<li>Recruit, lead, mentor, and develop the finance team, fostering a culture of accountability, transparency, integrity, and continuous improvement.</li>
<li>Promote the Four Seasons Golden Rule by creating a respectful and supportive workplace where employees are empowered to perform at their best.</li>
<li>Support pre-opening activities, system implementations, financial setup, policy development, and strategic projects as required.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.</li>
<li>Professional accounting qualification such as CPA, CA, ACCA, CMA, or equivalent is highly preferred.</li>
<li>Proven experience as a Director of Finance, Assistant Director of Finance, or senior finance leadership role within a luxury hotel or international hospitality environment.</li>
<li>Strong technical knowledge of generally accepted accounting principles and hotel financial practices.</li>
<li>Comprehensive knowledge of all key areas within finance, including accounting, purchasing, food & beverage control, credit, income audit, payroll, accounts payable, cost control, and financial reporting.</li>
<li>Strong business acumen with the ability to understand operational needs and contribute to key strategies and business decisions.</li>
<li>Highest level of integrity, transparency, professionalism, and sound judgment.</li>
<li>Strong leadership and talent management skills, with a passion for developing people and building high-performing teams.</li>
<li>Ability to act as a trusted business partner to senior leadership and as an employee champion within the hotel.</li>
<li>Excellent analytical, communication, influencing, and stakeholder management skills.</li>
<li>Experience with hospitality financial systems & platforms, property management systems, and reporting tools.</li>
<li>Fluency in English and Arabic is essential.</li>
<li>Suitable candidates must be eligible to work in Saudi Arabia.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary.</li>
<li>Housing and transportation allowances.</li>
<li>Complimentary meals and uniform cleaning.</li>
<li>Medical and life insurance.</li>
<li>Employee Assistance Program and worldwide complimentary room nights.</li>
<li>Leadership development and career growth opportunities.</li>
<li>Additional family benefits.</li>
</ul>
<h4>Schedule & hours</h4>
<p>This is a full-time role.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Director of Housekeeping is responsible for leading the overall housekeeping operation of Sofitel Jabal Omar Makkah, ensuring the highest standards of cleanliness, presentation, luxury service and operational excellence across all guestrooms, public areas, back-of-house facilities and laundry operations.</p><p>Key Responsibilities, among others;</p><p>Housekeeping Operations & Strategy: Develop and implement the annual Housekeeping strategy aligned with the hotel's operational and financial objectives. Lead all housekeeping operations, including guestrooms, suites, public areas, heart-of-house facilities, laundry operations, linen management and uniform services. Ensure all areas consistently meet or exceed Sofitel luxury standards and guest expectations. Establish departmental objectives, operational procedures and service standards that promote operational excellence. Continuously evaluate and improve housekeeping processes, productivity and service delivery. Ensure readiness during peak occupancy periods, major events.</p><p>Guest Experience & Luxury Standards: Deliver exceptional standards of cleanliness, comfort and presentation across all guest areas. Ensure guestrooms are maintained to the highest luxury standards, reflecting the Sofitel brand promise. Monitor guest feedback and satisfaction scores, implementing action plans to continuously improve performance. Collaborate with Front Office and Guest Relations to ensure timely room availability and efficient handling of guest requests. Promote personalized service through attention to detail and proactive guest engagement. Ensure VIP arrivals, long-stay guests and special requests are executed flawlessly.</p><p>Quality Assurance & Compliance: Maintain compliance with Sofitel brand standards, LQA standards and corporate quality requirements. Conduct regular inspections of guestrooms, public areas and back-of-house facilities. Ensure full compliance with hygiene, sanitation, environmental, health and safety regulations. Oversee pest control, deep-cleaning programs and preventive housekeeping maintenance. Lead departmental readiness for quality audits and inspections.</p><p>Laundry, Linen & Asset Management: Oversee all laundry operations, ensuring efficient processing of guest laundry, uniforms and hotel linen. Develop effective linen management strategies to optimize inventory and reduce losses. Monitor linen quality, replacement cycles and operating costs. Ensure housekeeping equipment is properly maintained and replaced as required. Implement effective inventory control procedures for operating supplies and equipment.</p><p>Financial & Operational Performance: Prepare and manage the departmental budget, forecasts and capital expenditure plans. Monitor payroll, productivity, staffing levels and departmental expenses. Identify opportunities to improve operational efficiency while maintaining luxury service standards. Optimize labor scheduling based on occupancy forecasts and operational requirements. Manage procurement of housekeeping supplies and equipment while ensuring cost effectiveness. Monitor departmental KPIs including productivity, cleanliness scores, guest satisfaction, labor costs and operating expenses.</p><p>Team Leadership & Talent Development: Lead, motivate and develop a high-performing housekeeping leadership team. Foster a culture of collaboration, accountability and continuous improvement. Recruit, train and retain talented Heartists while promoting employee engagement. Develop succession plans and identify future departmental leaders. Conduct regular coaching, performance evaluations and career development discussions.</p><p>Cross-Functional Collaboration Collaborate closely with Front Office to optimize room readiness and guest satisfaction. Work with Engineering to ensure preventive maintenance programs support guestroom quality. Support Food & Beverage and Events teams during major functions and VIP events. Coordinate with Talent & Culture to ensure workforce planning and training objectives are achieved.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p><p>Bachelor's degree in Hospitality Management, Hotel Administration or a related field.</p><p>Minimum 8 10 years' experience in Housekeeping leadership within luxury hotels or resorts.</p><p>Proven experience managing large-scale housekeeping operations in a luxury hospitality environment.</p><p>Strong knowledge of housekeeping operations, laundry management, quality assurance and luxury service standards.</p><p>Excellent communication, leadership and stakeholder management skills.</p><p>Proficiency in hotel property management systems and housekeeping technologies.</p><p>Fluent in English; Arabic is an advantage.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Director of Culinary is responsible for leading and overseeing all culinary operations at Sofitel Jabal Omar Makkah, ensuring the highest standards of food quality, creativity, consistency, hygiene, and operational excellence across all outlets, banqueting operations, and culinary areas.</p><p>Key Responsibilities, among others;</p><p>Culinary Strategy & Innovation: Develop and implement the overall culinary vision and strategy for Sofitel Jabal Omar Makkah in alignment with the hotel s business objectives and Sofitel brand DNA. Lead the creation of innovative menus across restaurants, banquets, in-room dining, and special events, ensuring a balance between international cuisine, local Saudi flavours, and guest preferences. Ensure culinary offerings reflect the expectations of a luxury international clientele, including guests from diverse cultural and religious backgrounds. Drive continuous improvement of food concepts, presentation standards, recipes, and culinary techniques. Collaborate with the Food & Beverage leadership team to develop destination dining experiences and enhance guest satisfaction.</p><p>Culinary Operations Management: Oversee all kitchen operations, ensuring consistency in food quality, taste, presentation, portion control, and service delivery. Establish and maintain world-class culinary standards across all production areas. Ensure smooth execution of high-volume operations, including buffet services, banquets, VIP functions, and large-scale religious tourism periods. Conduct regular kitchen inspections, quality checks, and operational reviews to ensure compliance with brand standards. Ensure effective coordination between culinary, stewarding, purchasing, and Food & Beverage teams.</p><p>Food Quality, Hygiene & Safety: Ensure full compliance with HACCP, food safety regulations, hygiene standards, and Accor operational requirements. Maintain the highest standards of cleanliness, food handling, storage, and preparation practices. Ensure all culinary teams are trained and fully compliant with food safety procedures. Implement processes to continuously improve food quality and reduce operational risks.</p><p>Financial Performance & Cost Control: Take full ownership of culinary financial performance, including food cost, labour productivity, and operational efficiency. Develop and manage culinary budgets, forecasts, and action plans to achieve financial objectives. Monitor food cost performance through effective menu engineering, recipe costing, portion control, and waste reduction initiatives. Partner with Purchasing and Finance teams to optimize supplier relationships and ensure best-value procurement. Identify opportunities for cost optimization without compromising guest experience or product quality.</p><p>Leadership & Talent Development: Lead, coach, and develop a large multicultural culinary team through effective communication, mentoring, and performance management. Create a culture of excellence, creativity, accountability, and continuous learning. Develop succession plans and support career growth opportunities for culinary talents. Ensure all Heartists are trained on culinary standards, safety procedures, and Sofitel service culture. Promote diversity, inclusion, and employee engagement within the culinary department.</p><p>Sustainability & Responsible Practices: Drive sustainable culinary practices, including waste reduction, responsible sourcing, and efficient resource management. Support Accor sustainability commitments through environmentally responsible kitchen operations. Encourage innovation in sustainable menus and responsible food production.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Bachelor's degree or culinary qualification</p><p>Minimum 10 years of culinary experience within luxury hotels, with significant experience in a senior culinary leadership role.</p><p>Strong background in banqueting, buffet operations, and high-volume food production.</p><p>Excellent knowledge of international cuisines, culinary trends, and menu development.</p><p>Strong understanding of food cost control, budgeting, forecasting, and operational profitability.</p><p>Experience with HACCP, food safety standards, and halal food requirements.</p><p>Fluent in English, Arabic is an advantage</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Leverage your abilities and join the dynamic team of a leading company specializing in Hospitality and Hotel Management located in Makkah. The Director of Hospitality will Develop plans and procedures for hospitality operations within the entity in alignment with operational plans and set objectives and Monitor all approved processes and ensure the availability of all technical and human resources to guarantee smooth daily operations with maximum efficiency and effectiveness. Location: Makkah, Saudi Arabia Key Responsibilities: Develop, establish, and coordinate operational plans and procedures for hospitality department staff, define roles and responsibilities, and distribute tasks accordingly. Provide general oversight of hospitality teams' performance, ensure adherence to approved hospitality standards, monitor workflow and procedures, and verify that service levels meet established quality standards. Monitor and evaluate the cleanliness of food and beverage preparation areas, ensuring full compliance with all hygiene, occupational safety, and relevant standards. Oversee technical and periodic reports on operational challenges and issues, propose appropriate solutions, and recommend corrective actions. Review and assess inventory levels of raw materials required for food and beverage preparation, and ensure their availability in sufficient quantities to prevent any shortages.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma or Bachelor's degree in Hotel Management, Hospitality, or a related field.</li><li>Minimum of 15 years of experience in hospitality operations within the relevant functional scope.</li><li>Proven track record in managing large-scale hospitality operations with multiple properties or high-capacity facilities.</li><li>Strong knowledge of Hajj and Umrah operational cycles, seasonal demand fluctuations, and crowd management logistics.</li><li>Experience in leading and developing multicultural teams in a fast-paced hospitality environment.</li><li>Expertise in quality assurance and continuous improvement methodologies within food and beverage services.</li><li>Strong understanding of health, safety, and food hygiene regulations (HACCP, ISO, or equivalent certifications).</li><li>Excellent communication and stakeholder management skills, with the ability to coordinate with internal departments and external suppliers.</li><li>Proficiency in hospitality management systems and ERP software (e.g., Oracle, SAP, Micros, or similar).</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >Department: Revenue Management & Reservations</span></p><p>Reports To: Director of Revenue Management</p><p>Location: M venpick Hotel & Residence Hajar Tower Makkah</p><p>Hotel Brand: M venpick by Accor</p><p>Position Summary</p><p>The Director of Reservations is responsible for leading the Reservations Department and ensuring the effective management of room reservations, inventory control, and reservation systems to maximize conversion, optimize room availability, and deliver exceptional service. The role works closely with the Director of Revenue Management, Sales, Front Office, Revenue, and Distribution teams to ensure reservation accuracy, inventory integrity, and seamless guest experiences, particularly during high-demand periods including Hajj, Ramadan, and Umrah.</p><p><b>Key Responsibilities</b></p><p>Reservations Operations</p><ul><li>Lead and manage the daily operations of the Reservations Department.</li><li>Ensure all reservations are processed accurately and within brand standards.</li><li>Maintain reservation quality, guest communication, and response times.</li><li>Supervise reservation team and ensure service excellence.</li><li>Monitor reservation queues and booking turnaround times.</li><li>Handle VIP, group, and complex reservation requests.</li><li>Ensure reservation policies are consistently followed.</li></ul><p>Inventory & Availability Management</p><ul><li>Manage room inventory in coordination with the Revenue Management team.</li><li>Ensure room availability is accurately reflected across all booking channels.</li><li>Monitor room allocation, restrictions, stop-sell periods, and overbooking levels.</li><li>Coordinate room releases during Hajj, Ramadan, and peak demand periods.</li><li>Ensure rate codes, packages, and promotions are loaded correctly.</li></ul><p>Distribution Systems</p><ul><li>Ensure accurate setup and maintenance of Opera PMS and Accor reservation systems.</li><li>Coordinate with Distribution and Revenue teams regarding channel connectivity.</li><li>Monitor reservation interfaces and system performance.</li><li>Ensure reservation data integrity across all systems.</li></ul><p>Revenue Support</p><ul><li>Support the Director of Revenue Management in implementing approved pricing strategies.</li><li>Monitor pickup trends and booking pace.</li><li>Prepare daily reservation and pickup reports.</li><li>Identify unusual booking patterns and communicate them promptly.</li><li>Assist with forecasting by providing reservation insights and booking trends.</li></ul><p>Team Leadership</p><ul><li>Recruit, train, coach, and develop the Reservations team.</li><li>Conduct performance evaluations and continuous coaching.</li><li>Ensure compliance with Accor brand standards.</li><li>Build a high-performing, guest-focused reservations team.</li></ul><p>Cross Functional Collaboration</p><ul><li>Work closely with Front Office to ensure room readiness and arrival planning.</li><li>Coordinate with Sales regarding group blocks and contracted allocations.</li><li>Support Finance with reservation audits when required.</li><li>Collaborate with Marketing regarding promotional offers and campaigns.</li></ul><p>Reporting</p><ul><li>Prepare daily pickup reports.</li><li>Produce weekly reservation performance reports.</li><li>Monitor booking pace against forecast.</li><li>Track reservation conversion.</li><li>Analyze booking source performance.</li><li>Monitor cancellations and no-show trends.</li></ul><p>Enjoy discounted Heartist rates across Accor s global network of 5,600 properties and 10,000 food & beverage venues.</p><p>Access continuous learning and development through Accor s Revenue Management Academy and leadership programs.</p><p>Opportunity to grow your career globally across 45+ Accor brands in over 110 countries.</p><p>Work with industry-leading tools including the IDeaS Revenue Management Platform .</p><p>Be part of one of Makkah s most iconic hotels, serving guests from all over the world.</p><p>Why work for Accor?</p><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Hotel Management, Business, or related field.</li><li>3 5 years of experience in revenue and reservation management roles within a luxury or upper-upscale hotel environment (Accor experience preferred).</li><li>Strong analytical and problem-solving skills with the ability to translate data into actionable insights.</li><li>Experience with IDeaS Revenue Management System and Opera PMS highly desirable.</li><li>In-depth knowledge of online distribution channels, OTA management, and dynamic pricing models.</li><li>Excellent communication, presentation, and collaboration skills.</li><li>Fluent in English ; proficiency in Arabic is an advantage.</li><li>High level of integrity, attention to detail, and ability to perform under pressure especially during peak seasons.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Director of Housekeeping is responsible for leading the overall housekeeping operation of Sofitel Jabal Omar Makkah, ensuring the highest standards of cleanliness, presentation, luxury service and operational excellence across all guestrooms, public areas, back-of-house facilities and laundry operations.</p><p>Key Responsibilities, among others;</p><p>Housekeeping Operations & Strategy:</p><ul><li>Develop and implement the annual Housekeeping strategy aligned with the hotel's operational and financial objectives.</li><li>Lead all housekeeping operations, including guestrooms, suites, public areas, heart-of-house facilities, laundry operations, linen management and uniform services.</li><li>Ensure all areas consistently meet or exceed Sofitel luxury standards and guest expectations.</li><li>Establish departmental objectives, operational procedures and service standards that promote operational excellence.</li><li>Continuously evaluate and improve housekeeping processes, productivity and service delivery.</li><li>Ensure readiness during peak occupancy periods, major events.</li></ul><p>Guest Experience & Luxury Standards:</p><ul><li>Deliver exceptional standards of cleanliness, comfort and presentation across all guest areas.</li><li>Ensure guestrooms are maintained to the highest luxury standards, reflecting the Sofitel brand promise.</li><li>Monitor guest feedback and satisfaction scores, implementing action plans to continuously improve performance.</li><li>Collaborate with Front Office and Guest Relations to ensure timely room availability and efficient handling of guest requests.</li><li>Promote personalized service through attention to detail and proactive guest engagement.</li><li>Ensure VIP arrivals, long-stay guests and special requests are executed flawlessly.</li></ul><p>Quality Assurance & Compliance:</p><ul><li>Maintain compliance with Sofitel brand standards, LQA standards and corporate quality requirements.</li><li>Conduct regular inspections of guestrooms, public areas and back-of-house facilities.</li><li>Ensure full compliance with hygiene, sanitation, environmental, health and safety regulations.</li><li>Oversee pest control, deep-cleaning programs and preventive housekeeping maintenance.</li><li>Lead departmental readiness for quality audits and inspections.</li></ul><p>Laundry, Linen & Asset Management:</p><ul><li>Oversee all laundry operations, ensuring efficient processing of guest laundry, uniforms and hotel linen.</li><li>Develop effective linen management strategies to optimize inventory and reduce losses.</li><li>Monitor linen quality, replacement cycles and operating costs.</li><li>Ensure housekeeping equipment is properly maintained and replaced as required.</li><li>Implement effective inventory control procedures for operating supplies and equipment.</li></ul><p>Financial & Operational Performance:</p><ul><li>Prepare and manage the departmental budget, forecasts and capital expenditure plans.</li><li>Monitor payroll, productivity, staffing levels and departmental expenses.</li><li>Identify opportunities to improve operational efficiency while maintaining luxury service standards.</li><li>Optimize labor scheduling based on occupancy forecasts and operational requirements.</li><li>Manage procurement of housekeeping supplies and equipment while ensuring cost effectiveness.</li><li>Monitor departmental KPIs including productivity, cleanliness scores, guest satisfaction, labor costs and operating expenses.</li></ul><p>Team Leadership & Talent Development:</p><ul><li>Lead, motivate and develop a high-performing housekeeping leadership team.</li><li>Foster a culture of collaboration, accountability and continuous improvement.</li><li>Recruit, train and retain talented Heartists while promoting employee engagement.</li><li>Develop succession plans and identify future departmental leaders.</li><li>Conduct regular coaching, performance evaluations and career development discussions.</li></ul><p>Cross-Functional Collaboration</p><ul><li>Collaborate closely with Front Office to optimize room readiness and guest satisfaction.</li><li>Work with Engineering to ensure preventive maintenance programs support guestroom quality.</li><li>Support Food & Beverage and Events teams during major functions and VIP events.</li><li>Coordinate with Talent & Culture to ensure workforce planning and training objectives are achieved.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p><ul><li>Bachelor's degree in Hospitality Management, Hotel Administration or a related field.</li><li>Minimum 8 10 years' experience in Housekeeping leadership within luxury hotels or resorts.</li><li>Proven experience managing large-scale housekeeping operations in a luxury hospitality environment.</li><li>Strong knowledge of housekeeping operations, laundry management, quality assurance and luxury service standards.</li><li>Excellent communication, leadership and stakeholder management skills.</li><li>Proficiency in hotel property management systems and housekeeping technologies.</li><li>Fluent in English; Arabic is an advantage.</li></ul><p></p></section>