Quality Assurance / Quality Control Jobs in Saudi

The Job Summary The Director – Operations is responsible for directing all aspects of BTC operations, including lease, maintenance, project management, customer experience, logistics and warehousing, ensuring efficiency, productivity, profitability and process optimization; delivering exceptional services to BTC customers; developing and implementing BTC operational strategy and governance in line with business objectives; and optimizing company resources to ensure operational excellence. Key Responsibilities & Accountabilities1) Operational Strategy & Governance• Play a pivotal role in implementing BTC corporate strategy with an emphasis on operations and communicate company strategy to the operational team.• Ensure the operational strategy is built on credible data, analysis and insight in line with car rental industry trends, challenges and practices.• Translate operational strategy into actionable plans, ensuring all departments within operations are aligned.• Work closely with the COO to develop operational strategy and framework including policies, procedures, processes, systems, standards and internal controls.• Lead implementation and ensure compliance with operational governance.2) Lease Operation• Direct day-to-day leased vehicle fleet operations, prioritizing operational excellence, profitability, customer satisfaction and cost efficiency.• Implement lease operation strategies aimed at maximizing fleet utilization while minimizing idle inventory.• Monitor inventory levels to ensure sufficient lease vehicles to meet customer demand.• Review vehicle inventory reports to ensure all vehicles are accounted for, accurately recorded and physically tracked.• Direct lease operation invoicing and payment processes.• Lead preparation, negotiation and renewal of top-tier leasing contracts with the Lease Operation Manager.• Review lease agreements to ensure regulatory compliance, BTC policy adherence and industry best practices.• Identify and implement risk mitigation strategies to minimize financial and operational risks.• Mentor, coach, develop and evaluate lease operational leaders.• Monitor and report individual performance.• Direct lease department annual budgeting with Finance and monitor spending.• Prepare and submit lease operation reports and analysis to the COO.3) Maintenance Operation• Direct day-to-day leased vehicle maintenance operations, prioritizing operational excellence, customer satisfaction, preventive maintenance, quality, safety and cost efficiency.• Lead implementation and compliance of maintenance governance.• Develop and implement strategies to reduce maintenance costs.• Ensure availability of necessary parts and equipment for repair and maintenance.• Conduct field visits to workshops and agencies to monitor maintenance quality.• Participate in development of the maintenance annual budget with Finance.• Monitor approved budget spending with a focus on cost optimization.• Work with Procurement to develop, negotiate and finalize maintenance supplier contracts.• Mentor, coach, develop and evaluate maintenance business leaders.• Submit maintenance reports and analysis to the COO.4) Project Management Operation• Provide direction and support to lease project management teams, ensuring effective project management practices.• Direct development of project plans, scope, timelines and budgets.• Monitor resource planning, cost optimization, quality and project execution.• Monitor project progress, performance and profitability.• Conduct regular reviews and inspections to ensure quality standards.• Identify project risks and issues and develop mitigation strategies.• Monitor project risks and contingency plans.• Review project progress reports, operational metrics and financial transactions.• Address project bottlenecks, obstacles and customer needs and provide direction to project teams.• Prepare project performance reports and analysis for the COO.5) Customer Experience & Customer-Centric Mindset• Foster a customer-care and service mindset within operations, focusing on operational excellence.• Continuously improve customer engagement programs and customer experience standards.• Implement BTC customer experience strategy and define customer service standards.• Analyze customer feedback and satisfaction levels related to operational services.• Ensure operational services meet or exceed customer expectations and align with company objectives.• Build and maintain high-level relationships with top-tier BTC customers.• Promote BTC capabilities, capacity, values and expertise in delivering operational services.6) Logistics & Warehousing Operation• Direct day-to-day logistics and warehousing operations, prioritizing inventory control, space management, safety and security.• Ensure the inventory system is fully functional with accurate vehicle records.• Collaborate with logistics and procurement teams to streamline operations, ensure timely order fulfillment and efficient resource management.• Ensure logistics and warehousing teams maintain organized operations and high safety standards.• Conduct warehouse audits to ensure functionality, safety, company policy and regulatory compliance.• Prepare logistics and warehousing reports and analysis for the COO.7) Budgeting, Cost Optimization & Resource Allocation• Work closely with the CFO and COO to develop the annual operations budget and ensure spending remains within approved budgets, with a focus on cost optimization.• Approve budget enhancements based on solid rationale, facts and figures.• Direct allocation of manpower, equipment, materials, tools and systems with a focus on cost effectiveness.8) KPIs & Performance Management• Develop a performance and accountability culture through KPIs for operational leaders and monitor performance monthly.• Direct operational leaders to achieve targeted KPIs and corporate objectives.• Evaluate performance against KPIs, provide feedback and identify development needs. Qualifications & Experience• Bachelor’s degree in Engineering or Business Administration. MBA is a plus.• Professional certifications such as ASMC and ASE are preferred.• Minimum 12 years’ experience in operations within the car leasing or automotive environment.• Demonstrated leadership and management experience, including managing teams and complex operations. Essential Job Requisites• Competent knowledge of English and Arabic, spoken and written.• Expertise in ERP and MS Office.• Strong track record in car rental/leasing, with emphasis on lease, maintenance and fleet management operations.• Strong process optimization and continuous improvement skills.• Strong understanding of lease agreements, contract negotiation and lease administration.• Strong leadership and management skills with emphasis on emotional intelligence.• Strong interpersonal, analytical, team-building, presentation and communication skills.• High-level problem-solving and decision-making skills.• Strong business and commercial acumen.• Results- and detail-oriented with strong influencing skills.• Customer-centric mindset with a passion for quality service.• High ethical standards and commitment to integrity.• Excellent organizational and multitasking skills with ability to prioritize competing demands.• Commitment to exceptional customer service and high standards of professionalism and integrity.

We’re hiring a Director / Senior Manager, Global Partnerships to join the team behind a major international event taking place in Saudi Arabia.<br>This is a senior commercial role focused on developing and securing high-value partnerships with leading regional and global brands.<br>The role:• Lead partnership sales across designated sectors• Build and manage a strong pipeline of prospective partners• Develop senior relationships with leading global and regional brands• Create strategic, insight-led partnership propositions• Negotiate and close significant sponsorship agreements• Work closely with internal teams to support successful partnership delivery<br>We’re looking for:• Strong experience in commercial partnerships, sponsorship sales or brand partnerships• A proven track record of securing high-value partnerships• An established network of senior brand and agency decision-makers• Experience within sports, entertainment or major events is highly desirable• Strong commercial, negotiation and presentation skills• Experience in Saudi Arabia or a strong understanding of the market would be advantageous<br>This is an opportunity to play a key commercial role on one of the Kingdom’s most significant upcoming global events.

???????????????????? ???????????? ????????????????Hail House is seeking an accomplished and commercially driven Director of Sales to lead the company’s entire sales organization across Saudi Arabia. This is a senior leadership position responsible for developing and executing the company-wide sales strategy and leading all sales divisions, including showrooms, project sales, field sales, key accounts and distribution channels. The successful candidate must demonstrate substantial leadership experience, strong commercial judgment and a proven record of delivering measurable revenue and profitability growth.???????????? ????????????????????????????????????????????????????????????????• Develop and execute the company’s overall sales strategy in alignment with its growth objectives.• Lead, manage and develop all sales departments, regional teams, showroom teams, project sales teams and sales managers.• Establish annual, quarterly and monthly sales plans, budgets, forecasts and performance targets.• Drive profitable revenue growth while maintaining pricing discipline, gross margins and collection performance.• Develop the project-sales pipeline and strengthen relationships with contractors, developers, consultants, architects, distributors and key accounts.• Evaluate the performance of sales channels, territories, branches, products and customer segments.• Establish clear KPIs, reporting standards and accountability across the entire sales organization.• Improve sales forecasting, CRM utilization, customer segmentation and opportunity management.• Review pricing, discounting, credit and incentive structures in coordination with executive management and finance.• Identify opportunities for geographic expansion, new sales channels, strategic partnerships and market penetration.• Recruit, coach and develop high-performing sales leaders and teams.• Provide executive management with accurate commercial reports, market insights, risk assessments and recommended actions.???????????????????????????????? ???????????????????????????????????????????????????????? ???????????? ????????????????????????????????????????• Bachelor’s degree in Business Administration, Sales, Marketing, Engineering or a related field.• Minimum of 12–15 years of progressive sales and commercial experience.• Minimum of 5–7 years in a senior sales leadership position, such as Sales Director, Head of Sales, Commercial Director or National Sales Manager.• Proven experience leading multiple sales departments, managers, regions or sales channels—not only an individual branch or a small sales team.• Demonstrable record of achieving measurable growth in revenue, gross profit, market share and collections.• Strong experience in budgeting, forecasting, pricing, performance management and commercial planning.• Excellent leadership, negotiation, analytical and decision-making capabilities.• Strong command of Arabic and English.• Willingness to travel across Saudi Arabia as required.???????????????????????????????? ????????????????????????????????????• Direct experience in building materials, architectural products, construction products, industrial products, fit-out solutions, ceramics, sanitaryware, surfaces or a closely related sector.• Established relationships with contractors, developers, consultants, architects and major project stakeholders in Saudi Arabia.• Master’s degree or MBA from a recognized institution.• Relevant professional qualifications in sales leadership, strategic management, finance, project management or commercial excellence.• Experience managing both B2B/project sales and B2C/showroom or retail channels.• Experience using CRM systems, ERP platforms and business intelligence tools.???????????????? ???????????????????????????? ???????????????????? ????????????????The appointed Director of Sales will be expected to build a disciplined and accountable sales organization, improve visibility over sales performance, strengthen profitability and collections, develop new business channels and deliver sustainable growth across all sales divisions.???????????????????????????????????????????? ????????????????????????????????????????????????Candidates should ensure that their CV clearly states:✓ Annual sales revenue or portfolio managed.✓ Size and structure of teams managed.✓ Sales channels, regions and customer segments led.✓ Measurable achievements in revenue, gross profit, collections or market share.✓ Current location, notice period and expected compensation. Applications that do not demonstrate senior, multi-channel sales leadership experience may not be progressed. Hail House offers a competitive executive compensation package and a significant leadership opportunity within a growing Saudi building-materials organization.

<h3 >About the Role</h3> <p >Subsea7 is seeking a <strong >Site Administrator</strong> to serve as the primary documentation and administrative interface between the onshore construction site and the project office. This full-time position is based in Al Khobar, Eastern Province, operating within a complex regulatory and contractual environment governed by Saudi Aramco requirements and Saudi Arabian regulations.</p> <h3 >Key Responsibilities</h3> <ul > <li >Establish, maintain, and control the site document management system in compliance with Saudi Aramco document control requirements and project-specific procedures.</li> <li >Manage the lifecycle of all site-generated documents, including Method Statements, Inspection and Test Plans (ITPs), Permits to Work (PTWs), Non-Conformance Reports (NCRs), Field Change Requests (FCRs), and Daily Progress Reports.</li> <li >Maintain a register of all correspondence between the site, the project office, and Saudi Aramco representatives, ensuring timely responses and formal acknowledgement.</li> <li >Control the issuance and return of As-Built mark-ups, construction drawings, and technical submittals to and from the site.</li> <li >Coordinate and manage the preparation, submission, tracking, and renewal of all local permits required for onshore construction activities.</li> <li >Liaise with local municipalities, Saudi Aramco Government Affairs, and relevant Saudi regulatory bodies (*, Royal Commission, MOMRA, MEWA) for permit processing and compliance validation.</li> <li >Act as the primary point of contact for all Saudi Aramco documentation requests, queries, and site-level formal correspondence.</li> <li >Prepare, submit, and track transmittals to the Saudi Aramco Company Site Representative (CSR) and ensure responses and approvals are obtained within contractually defined timeframes.</li> <li >Maintain and update the Saudi Aramco Construction Inspection Request (CIR) and Inspection Test Record (ITR) registers, coordinating with the QA/QC team and third-party inspection agencies.</li> <li >Serve as the official administrative interface between the onshore construction subcontractor and the project offices, ensuring all requests, issues, and technical queries are formally captured, communicated, and resolved with a full audit trail.</li> <li >Compile and transmit subcontractor Requests for Information (RFIs), Technical Queries (TQs), and deviation requests to the project offices, tracking responses and ensuring timely feedback to site teams.</li> </ul> <h3 >Scope-Specific Administrative Duties</h3> <ul > <li ><strong >Onshore Pipelines:</strong> Maintain complete pipeline construction dossiers including weld maps, welding records (WPS/PQR), PWHT records, radiographic and ultrasonic testing reports, and hydrostatic test packs.</li> <li ><strong >Land Reclamation:</strong> Document earthwork progress records, compaction test results, survey data handover records, and waste management logs.</li> <li ><strong >Landfall Preparation &amp; Pipeline Pull-In:</strong> Coordinate the documentation package for pull-in operations including pre-installation inspection records, HDD or open-cut permits, marine/coastal authority approvals where applicable, and pull-in force monitoring logs.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >A minimum of 5-10 years of relevant experience is required.</li> </ul> <h3 >Working Conditions</h3> <p >This is a full-time, resident site-based position located at an active construction site in the Kingdom of Saudi Arabia. The Site Administrator is expected to be on-site 5 or 6 days per week, depending on workload. Working hours are governed by the Project’s site working schedule and Saudi Labour Law provisions, including applicable HSE work-hour controls. The position requires compliance with Saudi Aramco site access requirements, including valid site gate passes, HSE induction completion, and adherence to Saudi Aramco Contractor Safety Management System (CSMS) protocols. Onsite accommodation will be provided.</p> <h3 >Application Process</h3> <p >Salary for this position will be disclosed during the interview process. Qualified candidates are encouraged to apply.</p>

<h3 >About the Role</h3> <p >TRS Staffing Solutions is seeking a <strong >Senior Contract Administration Specialist</strong> to join a client's team in Al Khobar, Eastern Region. This is a contract position for an individual with over 10 years of experience in contract administration. The role involves supporting the full contract lifecycle and ensuring compliance with project objectives.</p> <h3 >Company Overview</h3> <p >Our client is dedicated to designing and building projects and careers, fostering teams that are as unique as the projects they undertake. They are committed to creating a work environment that embraces Diversity, Equity, and Inclusion (DE&amp;I) to benefit from the creative solutions derived from diverse perspectives.</p> <h3 >Key Responsibilities</h3> <ul > <li >Support the entire contract lifecycle, including bid preparation, contract planning, award notifications, contract execution, and post-award administration.</li> <li >Assist in the development of contracting strategies, contract plans, risk assessments, bid documents, standard contract templates, and project contracting plans.</li> <li >Coordinate with clients, project teams, and stakeholders to maintain effective communication, ensure contract compliance, support project objectives, and enhance client satisfaction.</li> <li >Analyze contract-related issues, provide recommendations, prepare reports and presentations, prioritize multiple assignments, and support the achievement of project milestones and business goals.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >A minimum of <strong >10 years of experience</strong> in contract administration or a related field.</li> <li >Demonstrated ability to communicate effectively with diverse audiences, including management, colleagues, clients, vendors, contractors, and visitors.</li> <li >Strong job-related technical knowledge essential for successfully performing the responsibilities of this role.</li> </ul> <h3 >Work Type and Location</h3> <p >This is a <strong >contract position</strong> based in <strong >Al Khobar</strong>, within the Eastern Region. The role requires a specialist who can integrate into project teams and contribute to the client's objectives.</p> <h3 >Application Process</h3> <p >The salary for this position will be disclosed during the interview process. Interested candidates are encouraged to apply to join a team committed to project excellence and career development.</p>

<h3 >About the Role</h3> <p >Four Points by Sheraton is seeking an Assistant Manager of Training to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is responsible for assisting in identifying and addressing employee and organizational development needs, ensuring effective training programs are in place to achieve desired business results. The role focuses on various topics, including product knowledge, company philosophy, customer service, and leadership skills.</p> <h3 >Key Responsibilities</h3> <ul > <li >Promote and inform employees about all available training programs.</li> <li >Display leadership in guest hospitality, exemplify excellent customer service, and foster a positive atmosphere for guest relations.</li> <li >Help employees identify specific behaviors that contribute to service excellence.</li> <li >Ensure employees receive ongoing training to understand guest expectations and demonstrate guest satisfaction skills.</li> <li >Meet regularly with the training cadre to support training efforts.</li> <li >Observe service behaviors of employees and provide feedback to individuals and/or managers.</li> </ul> <h3 >Training Program Development and Evaluation</h3> <ul > <li >Assist in conducting needs assessments, designing, and developing training programs.</li> <li >Facilitate the delivery of both custom and corporate training programs.</li> <li >Measure the effectiveness of training to ensure a return on investment.</li> <li >Monitor enrollment and attendance at training classes.</li> <li >Meet regularly with participants to assess progress and address concerns.</li> <li >Partner with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li> <li >Review comment cards, guest satisfaction results, and other data to identify areas for improvement.</li> <li >Ensure adult learning principles are incorporated into training programs.</li> </ul> <h3 >Planning and Budget Management</h3> <ul > <li >Identify performance gaps and collaborate with managers to develop and implement appropriate training.</li> <li >Assist with making necessary adjustments to training methodology and/or re-training as appropriate.</li> <li >Align current training and development programs to effectively impact key business indicators.</li> <li >Assist with establishing guidelines for employee expectations and parameters.</li> <li >Develop specific training to improve service performance.</li> <li >Drive brand values and philosophy in all training and development activities.</li> <li >Incorporate guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li> <li >Assist with the development and management of the training budget in alignment with Human Resources and property financial goals.</li> <li >Manage department controllable expenses to achieve or exceed budgeted goals.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >0-1 year of relevant experience is required.</li> </ul> <h3 >Work Environment</h3> <p >This is a full-time position based in Jiddah, Makkah, Saudi Arabia, offering an opportunity to contribute to employee development within the hospitality sector.</p>

<h3 >About Qiddiya Investment Company</h3> <p >Qiddiya Investment Company is a Saudi investment and development company focused on creating large-scale entertainment, sports, culture, and mixed-use destinations. The company manages major urban and infrastructure projects, delivering high-impact developments designed to establish future-ready communities and experiences.</p> <h3 >The Role of Director - Development</h3> <p >As Director - Development, you will guide complex real estate projects from initial strategy through to final delivery. This full-time role requires a leader capable of balancing commercial, operational, and stakeholder priorities while advancing large-scale destination developments within a dynamic environment.</p> <h3 >Key Responsibilities</h3> <ul > <li >Lead the end-to-end development strategy for large-scale mixed-use destination projects.</li> <li >Oversee project budgets, timelines, feasibility studies, and delivery milestones.</li> <li >Coordinate with architects, engineers, contractors, and government stakeholders throughout all development phases.</li> <li >Drive contract negotiations, risk management, and regulatory compliance for development initiatives.</li> <li >Mentor development teams and present project updates to senior leadership.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor's degree in real estate, construction management, business, or a related field.</li> <li >12-15 years of leadership experience in large-scale real estate development, including mixed-use projects.</li> <li >Strong experience with feasibility analysis, budgeting, financial modeling, and project lifecycle management.</li> <li >Proven ability to lead multidisciplinary teams and manage external stakeholder relationships.</li> <li >Experience negotiating contracts and ensuring regulatory and safety compliance.</li> </ul> <h3 >Work Type</h3> <p >This is a full-time position within Qiddiya Investment Company.</p> <h3 >Application Process</h3> <p >Candidates meeting the specified requirements are encouraged to apply.</p>

<h3 >About Surbana Jurong</h3> <p >Surbana Jurong is a global urban and infrastructure consulting firm. The company fosters a work environment that values talent, hard work, and teamwork, encouraging creative and collaborative approaches to problem-solving. Joining Surbana Jurong offers an opportunity to contribute to making a positive impact.</p> <h3 >The Role of Procurement Director</h3> <p >Surbana Jurong is seeking a <strong >Procurement Director</strong> to join its team. This is a full-time position that involves leading procurement strategies and operations within the organization. The role requires a professional who can effectively manage procurement processes and contribute to the company's objectives through strategic sourcing and vendor management.</p> <h3 >Key Responsibilities</h3> <ul > <li >Developing and implementing procurement strategies aligned with company goals.</li> <li >Overseeing all aspects of the procurement process, from sourcing to contract management.</li> <li >Managing vendor relationships and negotiating favorable terms and agreements.</li> <li >Ensuring compliance with procurement policies and procedures.</li> <li >Identifying opportunities for cost savings and efficiency improvements in procurement.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >A minimum of <strong >5 to 10 years</strong> of relevant experience in procurement leadership roles.</li> <li >Demonstrated ability to lead and manage complex procurement operations.</li> <li >Strong negotiation and communication skills.</li> <li >Proven track record in strategic sourcing and vendor management.</li> </ul> <h3 >Work Environment</h3> <p >The Procurement Director will operate within a collaborative and problem-solving oriented environment at Surbana Jurong. The company emphasizes teamwork and creative solutions, providing a supportive setting for professionals to contribute their expertise.</p> <h3 >Application Process</h3> <p >Candidates interested in this full-time Procurement Director position at Surbana Jurong are encouraged to apply. Salary details will be discussed during the interview process.</p>

<h3 >About the Role of Commercial Director</h3> <p >SNC-Lavalin Fayez Engineering is seeking a <strong >Commercial Director</strong> to lead all commercial, contractual, and cost management functions for a major capital works program. This full-time role involves providing strategic commercial leadership and ensuring robust contract administration, effective cost control, commercial governance, and risk management throughout the project lifecycle. The Commercial Director will act as the client's trusted commercial advisor, managing the commercial interface between clients, contractors, consultants, and key stakeholders.</p> <h3 >Key Responsibilities</h3> <ul > <li >Provide strategic commercial leadership across large-scale mixed-use developments.</li> <li >Develop and implement commercial management frameworks, controls, and governance procedures.</li> <li >Advise client executives and project leadership teams on commercial risks and opportunities.</li> <li >Lead commercial negotiations with contractors, suppliers, and stakeholders.</li> <li >Establish and maintain project commercial reporting and performance measurement systems.</li> <li >Drive commercial best practice and continuous improvement initiatives.</li> </ul> <h3 >Contractual and Commercial Management</h3> <p >The Commercial Director is accountable for the establishment of commercial policies, claims management strategies, cost assurance processes, procurement oversight, contract compliance, and the overall commercial performance of the program. This includes administering contracts under FIDIC conditions and managing complex contractual interfaces.</p> <h3 >Specific Duties in Contract Administration</h3> <ul > <li >Lead administration of contracts under FIDIC Red Book, Yellow Book, Silver Book, and bespoke conditions.</li> <li >Provide authoritative interpretation of contractual provisions and obligations.</li> <li >Manage contractual correspondence and notices.</li> <li >Oversee Variations, Change Orders, Extensions of Time (EOT), and compensation events.</li> <li >Ensure compliance with contract conditions and project governance requirements.</li> <li >Assess contractor submissions, claims, and entitlement positions.</li> <li >Support Dispute Avoidance Boards (DAB) and dispute resolution processes.</li> <li >Prepare commercial strategies to mitigate contractual exposure.</li> <li >Manage contractual interfaces between multiple project packages.</li> </ul> <h3 >Experience Requirements</h3> <p >Candidates for this role should possess <strong >5-10 years of relevant experience</strong> in commercial and contractual leadership within major capital works programs, particularly those involving PMC roles and FIDIC contract conditions.</p> <h3 >Application Process</h3> <p >Further details regarding the application process and salary will be provided to qualified candidates.</p>

Qiddiya Investment Company is a Saudi investment and development company shaping large-scale entertainment, sports, culture, and mixed-use destinations. The company delivers major urban and infrastructure projects with a focus on creating ambitious, high-impact developments that define future-ready communities and experiences.<br><br>As Director - Development, you will play a central role in guiding complex real estate projects from strategy through delivery. This role is suited to a leader who can balance commercial, operational, and stakeholder priorities while helping drive large-scale destination developments forward in a dynamic environment.<br><br>Responsibilities<br><br>Lead end-to-end development strategy for large-scale mixed-use destination projects Oversee project budgets, timelines, feasibility studies, and delivery milestones Coordinate architects, engineers, contractors, and government stakeholders across development phases Drive contract negotiations, risk management, and regulatory compliance for development initiatives Mentor development teams and present project updates to senior leadership<br><br>Requirements<br><br>Bachelor's degree in real estate, construction management, business, or a related field12-15 years of leadership experience in large-scale real estate development, including mixed-use projects Strong experience with feasibility analysis, budgeting, financial modeling, and project lifecycle management Proven ability to lead multidisciplinary teams and manage external stakeholder relationships Experience negotiating contracts and ensuring regulatory and safety compliance Professional proficiency in English

JOB PURPOSE:<br><br>Run Content Operations, Contact Centers, and Quality as one accountable unit and own the operational KPI set end-to-end — customer satisfaction, complaints per reservation, guest rating, destination search conversion, occupancy of active listings, and unit activation — so that operational performance becomes a managed, forecastable input to growth rather than a monthly report of outcomes.<br><br>KEY ACCOUNTABILITIES:<br><br>Performance ownership:<br><br>Own the operational KPI tree and deliver the monthly and annual targets for CSAT, complaints per 1,000reservations, guest rating, destination search conversion rate, occupancy of active listings, and unit activation rate Set, defend and re-base targets with Strategy and the CSO, and ensure every KPI is instrumented, defined, andscoreable Run the monthly Operations performance cycle and present results, causes and actions to the Executive Committee<br><br>Contact Centers<br><br>Own the service levels: first response time, first contact resolution, average resolution time and reopened tickets. Restore and hold first contact resolution at or above 80% through root-cause analysis of repeat-contact drivers,Agent enablement and process redesign Manage capacity, scheduling, quality monitoring, and any outsourced service partners Reduce cost to serve per booking without trading away resolution quality<br><br>Content Operations<br><br>Own listing content completeness, photo quality and destination content readiness Scale proven content interventions across the destination portfolio; the Abha pilot lifted click-through from 6.0% to11.8%Set and enforce the host content standard with clear controls and consequences Quality and unit readiness Own the unit onboarding and activation journey: activation rate, time to activate, and time to first reservation withclear SLAClose the gap between activation and occupancy by working with Commercial and Product on destinationreadiness Run the quality assurance framework across both the guest and the host journey<br><br>Leadership and cross-functional<br><br>Lead, develop and structure the three function teams, and build capability and succession within them Partner with Product on operational defects that require a product fix, sorting and visibility, and claims Partner with Data & Analytics to close instrumentation gaps and automate departmental reporting Transform the team to be the center of operational excellence<br><br>Requirements<br><br>CORE BEHAVIORAL COMPETENCIES:<br><br>Accountability: owns the number, not the activity.<br><br>Operational rigour: root cause before remedy, measures before and after.<br><br>People leadership: turns function leads into owners.<br><br>Cross-functional influence: gets fixes prioritized outside their own reporting line.<br><br>Qualifications & Experience<br><br>Bachelor's degree; a postgraduate qualification is an advantage Ten or more years in operations, including five or more leading multi-function or multi-site teams in a marketplace,e-commerce platform Proven turnaround of contact-center service levels, evidenced on first contact resolution, response time, andresolution time A numerate operator who owns a KPI tree, sets targets, runs a monthly performance cycle and defends thenumbers to an executive audience Experience as a transformation leader Professional fluency in Arabic and English<br><br>Preferred<br><br> KSA or GCC market experience in a digital platform Exposure to Lean, Six Sigma, DMAIC, or an equivalent process-improvement discipline Experience introducing automation or AI-assisted tooling into a contact center

We are seeking an experienced Database Administrator (DBA) with strong expertise in Microsoft SQL Server and Oracle databases. The ideal candidate will be responsible for database administration, performance tuning, high availability, disaster recovery, upgrades, migrations, security, and operational support across enterprise environments.<br>Key Responsibilities Manage SQL Server, Oracle, Postgre SQL, and Maria DB databases. Install, configure, maintain, and monitor database servers and processes. Monitor database health, performance, availability, and security. Ensure high levels of performance, sustainability, and reliability. Recommend and implement database optimization solutions. Automate routine database administration tasks and document changes. Support application teams and developers with query tuning and schema optimization. Perform scheduled maintenance activities and support after-hours release deployments. Execute database patching activities for MSSQL Server and Oracle databases. Manage and maintain:Active-Passive Clusters SQL Server Always On Availability Groups Database Replication Perform Disaster Recovery (DC/DR) testing and production switchovers. Handle database migrations and version upgrades for MSSQL and Oracle environments. Manage backup and recovery operations, including:SQL Native Backup & Restore Oracle RMAN Backup & Restore Data Pump (Datadump) Physical Standby Databases Conduct database audits and compliance activities. Create and maintain database documentation, standards, procedures, and definitions. Troubleshoot database-related issues and provide technical support. Implement and manage database access controls and security policies.<br>Required Skills Strong experience in MSSQL Server 2019/2022 and Oracle 19c. Experience in database patching, upgrades, and migrations. Knowledge of RMAN, Data Pump, backup and recovery processes. Familiarity with Windows Server and Linux environments. Experience with High Availability and Disaster Recovery concepts. Good troubleshooting and performance tuning skills.

Job Title: Maintenance Director Department<br>Reports To:General Manager<br>Job Location:Riyadh, Saudi Arabia<br>Job Summary:The Maintenance Director is responsible for leading and managing all maintenance activities across the plastic manufacturing facility to ensure maximum equipment availability, reliability, safety, and operational efficiency. The role oversees preventive, predictive, and corrective maintenance programs, manages maintenance budgets, and drives continuous improvement initiatives to minimize downtime and maximize production output.<br>Key Responsibilities:<br>Maintenance Management:Develop and implement comprehensive maintenance strategies for all production equipment and utility systems. Lead preventive, predictive, and corrective maintenance programs to improve equipment reliability. Ensure uninterrupted operation of extrusion, injection molding, blow molding, thermoforming, recycling, and auxiliary equipment. Monitor equipment performance and implement actions to reduce downtime and maintenance costs. Analyze maintenance KPIs and drive continuous improvement initiatives.<br>Team Leadership:Lead, mentor, and develop maintenance managers, engineers, supervisors, technicians, and contractors. Establish performance objectives and conduct regular evaluations. Promote a culture of safety, accountability, and operational excellence.<br>Equipment Reliability & Asset Management:Implement Reliability-Centered Maintenance (RCM) and Total Productive Maintenance (TPM) methodologies. Oversee equipment lifecycle management and capital replacement planning. Ensure proper spare parts inventory management and critical equipment availability. Conduct root cause analysis (RCA) for major equipment failures.<br>Budget & Cost Control:Prepare and manage annual maintenance budgets. Monitor expenses and identify cost-saving opportunities. Support CAPEX planning and execution for maintenance-related projects. Negotiate service agreements and contracts with suppliers and contractors.<br>Health, Safety & Compliance:Ensure compliance with local regulations, environmental standards, and company policies. Maintain safe maintenance practices and adherence to HSE requirements. Support audits and inspections related to maintenance systems and equipment.<br>Projects & Continuous Improvement:Lead equipment installations, upgrades, and expansion projects. Collaborate with production, quality, and engineering teams to improve productivity. Implement automation and Industry 4.0 initiatives where applicable. Drive Lean Manufacturing and Continuous Improvement programs.<br>Qualifications:Education:Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or related field. Master's degree is preferred.<br>Experience:Minimum 10 years of maintenance experience in a manufacturing environment. At least 5 years in a leadership role managing maintenance teams. Strong experience within Plastic Manufacturing Industry (Injection Molding, Blow Molding, Extrusion, Thermoforming, Plastic Recycling, Packaging Manufacturing, etc.).

Main responsibilities: <br><br>Coordinate and follow up on ongoing marketing activities and campaigns Manage communication with partners (Apple, Jamf...) Follow up on social media calendars and posting schedules Coordinate creation and review of marketing materials (social media posts, campaigns, email banners, in mails, website banners...) Support event coordination and logistics if needed Track marketing deliverables and timelines to ensure BDF projects are completed on schedule Assist with internal coordination between Sales, Marketing and Apple team Prepare basic marketing campaign reports and updates Handle day to day requested administrative marketing tasks (new email signatures, Power Point presentations, templates...<br>)<br>Skills require<br>d:<br>Basic marketing coordination experience Good communication and organizational skills Familiarity with social media platforms and marketing activities Knowledge of digital campaign management Proficiency in Adobe Illustrator and Adobe Photoshop Ability to manage multiple follow ups and deadli<br>nes

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.<br><br>Contract Type3-Month Renewable Contract<br>Work Location Jeddah, Saudi Arabia<br>Job Summary We are looking for an experienced Database Administrator (DBA) to manage, maintain, optimize, and ensure the availability, performance, and security of enterprise database environments. The DBA will be responsible for database administration, monitoring, backup and recovery, performance tuning, troubleshooting, and ensuring high availability and data integrity across production and non-production environments.<br>The ideal candidate should have strong hands-on experience with enterprise database technologies and be comfortable working in a high-availability, business-critical environment.<br>Key Responsibilities Install, configure, administer, and maintain enterprise database systems. Monitor database availability, performance, capacity, and overall health. Perform database backup, restoration, recovery, and disaster recovery activities. Ensure database security, access controls, user management, and compliance with organizational policies. Perform database performance tuning, query optimization, indexing, and troubleshooting. Identify and resolve database-related incidents, performance issues, and operational problems. Manage database upgrades, patches, migrations, and version upgrades. Implement and maintain High Availability (HA) and Disaster Recovery (DR) solutions. Monitor database storage, capacity, and resource utilization and plan for future growth. Develop and maintain database maintenance procedures, standards, and operational documentation. Work closely with application, infrastructure, network, security, and development teams to resolve technical issues. Support database deployment and changes across development, testing, staging, and production environments. Perform regular health checks and preventive maintenance. Participate in incident management, problem management, and root-cause analysis. Ensure databases meet required availability, performance, security, and recovery objectives. Maintain accurate documentation of database architecture, configurations, procedures, and recovery processes. Participate in on-call or after-hours support when required.<br>Required Skills & Experience Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.5+ years of hands-on experience as a Database Administrator or in a similar database-focused role. Strong experience in administering enterprise database environments. Hands-on experience with one or more major database platforms, such as:Oracle Microsoft SQL Server Postgre SQLMySQLStrong knowledge of SQL, database architecture, and relational database concepts. Experience with database backup, recovery, replication, and disaster recovery. Experience in database performance tuning and optimization. Knowledge of High Availability (HA) and Disaster Recovery (DR) concepts and technologies. Experience with database monitoring and troubleshooting tools. Good understanding of database security, access management, and data protection. Experience supporting production/mission-critical environments. Strong analytical and problem-solving skills. Good communication and documentation skills.<br>Preferred / Advantageous Experience Experience working with Oracle RAC, Data Guard, or similar Oracle technologies. Experience with SQL Server Always On Availability Groups. Experience with database replication and clustering technologies. Experience with cloud database platforms such as AWS, Microsoft Azure, or Oracle Cloud. Knowledge of Linux/Unix and Windows Server environments. Experience with automation and scripting using Shell, Power Shell, or Python. Experience with database migration and modernization projects. Relevant certifications such as Oracle Database, Microsoft SQL Server, AWS, or Azure certifications.<br>WHAT’S ON OFFER:You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.<br>CONSULTANT DETAILS:Consultant Name : JOYCEAvensys Consulting Pte Ltd EA Licence 12C5759Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Development Director – Luxury Hospitality<br>We are supporting a major developer with the appointment of a Development Director to lead the delivery of a high-profile luxury hospitality development. We are looking for an experienced development professional with a strong track record deliveringluxury hotels and resorts from concept through to completion.<br>The successful candidate will ideally bring:<br>• Extensive luxury hotel and resort development experience• Experience delivering island, coastal or destination resorts highly desirable• Strong architecture, design or design management background• Full development lifecycle experience, from feasibility and concept design through construction, handover and opening• Experience managing international hotel operators, architects, consultants and contractors• Strong understanding of luxury hospitality design standards and guest experience• Experience delivering complex, design-led hospitality projects• Middle East experience beneficial but not essential<br>This is a senior leadership opportunity working on a unique destination development with a significant focus on design quality, luxury hospitality and placemaking.

Site Project Manager – Director of Hospitality We are looking for an experienced Site Project Manager with proven experience in hotel and resort projects, preferably in Maldives. Key Requirements:Experience in managing hotel, resort, or hospitality site projects. Strong knowledge of site execution, project coordination, and contractor management. Proven experience working on projects in Maldives is mandatory. Ability to manage site activities, timelines, quality, and project delivery. Strong communication and stakeholder management skills.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Join our dynamic team as a Hard Services Manager, where you will play a pivotal role in ensuring the seamless operation of our facilities. This position offers a unique opportunity to blend your technical expertise with leadership skills, overseeing critical maintenance and service functions that keep our organization running smoothly. As a Hard Services Manager, you will be at the forefront of maintaining our infrastructure, ensuring compliance with safety regulations, and enhancing operational efficiency.</p><p>We believe in fostering a culture of continuous improvement and professional development. In this role, you will have access to training programs and mentorship opportunities that will help you grow your career. Our team is dedicated to collaboration and innovation, and you will find yourself working alongside experienced professionals who are passionate about their work. Your contributions will directly impact our ability to deliver high-quality market research services, making this an exciting time to join our company.</p><p>As you progress in your career, you will have the chance to take on greater responsibilities and lead cross-functional projects. We are committed to recognizing and rewarding talent, and your success will be supported by a strong leadership team that values your input. If you are ready to take the next step in your career and make a significant impact, we encourage you to apply and be part of our journey.</p><p><b>Responsibilities:</b></p><ol><li>Oversee the daily operations of hard services, ensuring efficient maintenance of facilities to provide a safe and comfortable environment for all employees and visitors.</li><li>Develop and implement preventive maintenance programs using industry-standard tools to minimize downtime and prolong the lifespan of equipment and infrastructure.</li><li>Coordinate with external vendors and contractors to ensure that all services are delivered on time and meet quality standards, enhancing overall operational effectiveness.</li><li>Conduct regular inspections of facilities, identifying areas for improvement and implementing necessary changes to ensure compliance with safety and regulatory standards.</li><li>Manage budgets related to hard services, ensuring cost-effective solutions while maintaining high-quality service delivery across all departments.</li><li>Lead and mentor a team of technicians and support staff, fostering a collaborative environment that encourages professional growth and skill development.</li><li>Prepare detailed reports on maintenance activities, analyzing data to identify trends and areas for improvement, thus informing strategic decision-making.</li><li>Implement energy efficiency initiatives to reduce operational costs and promote sustainability within the organization.</li><li>Act as the main point of contact for any hard services-related issues, providing prompt solutions and maintaining a high level of customer satisfaction across all departments.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Strong leadership skills to effectively manage and motivate a diverse team.</li><li>Proficiency in facilities management software for tracking maintenance and service requests.</li><li>Excellent problem-solving abilities to address and resolve operational challenges efficiently.</li><li>Knowledge of safety regulations and compliance standards relevant to facility maintenance.</li><li>Strong communication skills for liaising with stakeholders and external vendors.</li><li>Budget management skills to ensure cost-effective operations without compromising quality.</li><li>Ability to analyze data and generate reports to inform strategic decisions and improvements.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>About the Role:<br>As an Account &amp; Relationship Management Executive, you will manage a portfolio of accounts, with a significant role in setting and negotiating product/service terms. You will leverage your deep understanding of business and account needs to create demand for the organization's products and services, driving revenue and ensuring high customer satisfaction.<br>#Responsibilities:<br>• Develop in-depth relationships with key decision-makers in assigned accounts.<br>• Conduct thorough needs analysis to align products/services to customer requirements.<br>• Negotiate terms and close sales with a high degree of authority.<br>• Develop and implement targeted sales strategies.<br>• Track and analyze sales performance metrics and tailor strategies accordingly.<br>• Conduct regular status meetings with clients to ensure satisfaction and identify opportunities.<br>• Provide detailed and accurate sales forecasts.<br>• Support clients during the implementation of products/services.<br>• Resolve complex customer issues promptly and effectively.<br>• Identify opportunities for upselling and cross-selling within the account portfolio.<br>#Skills:<br>• Communication: Excellent verbal and written communication skills.<br>• Negotiation: Strong negotiation skills for setting terms and closing deals.<br>• Product Knowledge: Solid understanding of the organization's products or services.<br>• Sales Strategy: Ability to design and implement targeted sales strategies.<br>• CRM Expertise: Advanced use of CRM software for account management.<br>• Problem-Solving: High proficiency in resolving complex customer issues.<br>• Analytical Skills: Strong analytical skills for tracking and adapting sales performance.<br>• Relationship Building: Exceptional ability to build and maintain long-term client relationships.</p><br>Our Interview Practices<p><i>To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.</i></p><br><p><i>Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.</i></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>The Interior Design Director is responsible for leading the Interior Design Department, ensuring design excellence, operational efficiency, profitability, and client satisfaction across all projects. The role oversees the complete design process from project award through construction support while maintaining the highest standards of creativity, technical quality, and commercial performance.</p><p>Key Responsibilities</p><p>1. Design Leadership</p><ul><li>Establish and maintain the company's design vision and quality standards.</li><li>Lead concept development and ensure innovative, market-leading design solutions.</li><li>Review and approve all major design submissions before client issuance.</li><li>Ensure every project reflects the client's brief while maintaining the company's design philosophy.</li><li>Drive creativity and continuous improvement within the design team.</li></ul><p>2. Department Management</p><ul><li>Lead and manage all Interior Design Managers, Team Leaders, Designers, and Visualizers.</li><li>Allocate resources according to project priorities.</li><li>Balance workload across teams.</li><li>Monitor department productivity and utilization.</li><li>Conduct weekly design review meetings.</li><li>Develop departmental procedures and workflows.</li></ul><p>3. Project Oversight</p><ul><li>Monitor all projects from Concept through IFC.</li><li>Ensure projects meet scope, budget, and schedule.</li><li>Review project risks and mitigation plans.</li><li>Resolve technical and design challenges.</li><li>Ensure design packages are complete before submission.</li><li>Coordinate with Project Managers and Technical Teams.</li></ul><p>4. Quality Assurance</p><ul><li>Implement Quality Control (QC) procedures.</li><li>Approve design presentations.</li><li>Review drawings, specifications, material selections, FF&amp;E, and technical documentation.</li><li>Ensure BIM/Revit standards are maintained.</li><li>Eliminate design inconsistencies before construction.</li></ul><p>5. Client Management</p><ul><li>Attend major client presentations.</li><li>Lead high-level design discussions.</li><li>Build strong client relationships.</li><li>Resolve client concerns professionally.</li><li>Maintain high client satisfaction throughout the project lifecycle.</li></ul><p>6. Business Development</p><ul><li>Support proposal preparation.</li><li>Participate in fee estimation.</li><li>Assist with interviews and project pitches.</li><li>Identify new business opportunities.</li><li>Promote the company's design capabilities.</li></ul><p>7. Technical Leadership</p><ul><li>Ensure compliance with international design standards.</li><li>Ensure coordination between Architecture, Structure, MEP, Landscape, and Interior Design.</li><li>Develop company design standards, specifications, and material libraries.</li><li>Lead innovation in AI, BIM, and digital design technologies.</li></ul><p>8. Financial Responsibility</p><ul><li>Monitor department profitability.</li><li>Review project man-hours.</li><li>Control design budgets.</li><li>Optimize resource utilization.</li><li>Reduce unnecessary redesign and rework.</li></ul><p>9. Team Development</p><ul><li>Mentor Design Managers and Senior Designers.</li><li>Identify training needs.</li><li>Conduct performance evaluations.</li><li>Develop succession plans.</li><li>Foster a collaborative and high-performance culture.</li></ul><p>10. Process &amp; Governance</p><ul><li>Develop and enforce Standard Operating Procedures (SOPs).</li><li>Ensure all projects follow the approved design workflow.</li><li>Monitor compliance with company procedures.</li><li>Approve project milestones and internal stage gates.</li></ul><p>Authority</p><p>The Interior Design Director has the authority to:</p><ul><li>Approve all design submissions.</li><li>Assign project teams.</li><li>Reallocate resources.</li><li>Approve design concepts.</li><li>Stop any submission that does not meet company standards.</li><li>Escalate project risks to executive management.</li><li>Recommend hiring, promotions, and disciplinary actions.</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Project delivery on schedule.</li><li>Design quality score.</li><li>Client satisfaction rating.</li><li>Number of design revisions due to internal errors.</li><li>Team utilization rate.</li><li>Department profitability.</li><li>Revenue generated.</li><li>Percentage of projects delivered without delays.</li><li>Staff retention and development.</li><li>Compliance with company design procedures.</li><li>Reduction in RFIs and construction issues caused by design.</li><li>Innovation and implementation of new design technologies.</li></ul>