Programming in Saudi
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This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Software Engineer (Data) based in Saudi Arabia.<br><br>This is an opportunity to join a lean, autonomous engineering team building products that help organizations better understand and optimize cloud data costs.<br><br>You’ll play a key role in designing and delivering new capabilities across backend systems, data engineering, visualization, and cost-management workflows.<br><br>The position offers meaningful ownership, with the opportunity to shape technical direction and influence the product roadmap.<br><br>You’ll work closely with experienced engineers and founding team members in a fast-moving environment where pragmatic decisions and customer impact matter.<br><br>From data pipelines and transformation models to resilient application components, your work will directly improve the product experience.<br><br>The role is ideal for a self-directed engineer who enjoys solving complex problems, moving quickly, and owning features from concept through release.<br><br>You’ll also have the flexibility and autonomy of a distributed team that values collaboration, continuous learning, and sustainable ways of working.<br><br>Accountabilities<br><br>Design and build new product capabilities focused on data cost management, including forecasting, anomaly detection, cost allocation, and related workflows. Develop reliable and reusable backend and data-engineering solutions that surface actionable insights for customers. Build data pipelines and transformation models that support new product capabilities and identify opportunities for optimization. Create and improve data visualization features that communicate performance, query timing, efficiency, and other important metrics clearly. Develop resilient, reusable UI components that contribute to a smooth and intuitive product experience. Improve application reliability, scalability, and performance through thoughtful engineering practices and system design. Own features end to end, from identifying problems and shaping requirements through technical design, implementation, testing, and release. Evaluate technical and product tradeoffs to prioritize high-impact solutions and deliver meaningful customer value efficiently. Collaborate closely with engineers and senior stakeholders through clear proposals, documentation, code reviews, testing, and effective communication. Contribute to a culture of pragmatic execution, continuous improvement, and strong engineering quality.<br><br>Requirements<br><br>5+ years of relevant software engineering experience, with strong expertise in backend development and data engineering. Strong working knowledge of Python, Fast API, Postgre SQL, dbt, Dagster, and Snowflake. Solid understanding of system design and the ability to develop scalable, reliable technical solutions. Experience building data pipelines, transformation workflows, backend services, and data-driven product capabilities. Strong written and verbal English communication skills, with the ability to collaborate effectively in a distributed environment. Demonstrated ability to work independently, take ownership, and remain accountable for outcomes from initial concept through delivery. Strong analytical and problem-solving skills, with sound judgment when balancing speed, technical depth, and customer impact. Comfortable working in a fast-moving and evolving environment where priorities and requirements may change. Strong collaboration skills and a commitment to readable, maintainable code, clear documentation, and thorough testing. A proactive, curious, and positive approach to engineering, with genuine enthusiasm for solving challenging problems. Familiarity with Fin Ops, cloud infrastructure cost management, data-warehouse management, or observability is a plus. Previous experience working in an early-stage startup or similarly lean engineering environment is advantageous.<br><br>Benefits<br><br>Base salary of up to $180,000 CAD, plus additional compensation opportunities. Fully remote and distributed working environment with flexibility to structure work around personal commitments. High level of autonomy and ownership over technical decisions, product development, and feature delivery. Opportunity to work closely with experienced engineers and founding team members. Meaningful influence on both the technical roadmap and product direction. Support for professional and personal development, including opportunities to expand technical skills. Collaborative, entrepreneurial culture that values curiosity, pragmatism, flexibility, and work-life balance. Opportunity to contribute to a growing product focused on solving complex cloud data cost and optimization challenges.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
<h3 >About the Role</h3>
<p >SHL Finance is seeking a <strong >Customer Service Analyst</strong> to join our team in Riyadh, Saudi Arabia. This full-time role is essential for providing professional and efficient support to customers, addressing their inquiries, requests, and complaints related to SHL Finance products and services. The analyst plays a key role in maintaining high service quality and ensuring accurate record-keeping in line with company standards and regulatory requirements.</p> <h3 >Customer Interaction and Service Delivery</h3>
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<li >Provide excellent customer service by assisting clients with inquiries, complaints, and requests concerning banking products and services.</li>
<li >Identify and address customer needs, recommend appropriate solutions, and promote additional services to enhance overall customer satisfaction.</li>
<li >Resolve customer concerns directly and escalate complex issues to relevant departments for thorough investigation and resolution.</li>
<li >Adhere to established service quality standards, timelines, and performance metrics to consistently meet or exceed customer service targets.</li>
</ul> <h3 >Data Management and Operational Support</h3>
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<li >Maintain accurate records of all customer interactions, transactions, and inquiries using the SHL database or Kastle system.</li>
<li >Receive customer files from relevant departments and perform detailed quality checks to ensure completeness and accuracy.</li>
<li >Record all received files into the system and ensure each file is properly labeled for easy retrieval.</li>
<li >Deliver and record specific documents from customer files to the Finance department as required.</li>
<li >Coordinate effectively with SHL’s archiving company partner for the recall or delivery of files.</li>
<li >Conduct a yearly inventory of all funded files to ensure proper tracking and compliance.</li>
</ul> <h3 >Collaboration and Continuous Improvement</h3>
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<li >Collaborate with internal departments, including sales, operations, and compliance, to ensure seamless service delivery and adherence to bank policies and procedures.</li>
<li >Stay updated on SHL’s products, services, policies, and industry trends to provide customers with accurate and current information.</li>
<li >Proactively identify opportunities for process improvement and provide constructive feedback to management to enhance the overall customer experience.</li>
<li >Participate in ongoing training and development programs to continuously enhance knowledge and skills related to customer service and banking operations.</li>
</ul> <h3 >Required Qualifications</h3>
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<li >High School degree is required.</li>
<li >1-3 years of relevant experience in a customer service role.</li>
<li >Fluency in both Arabic and English is strongly preferred for effective communication with a diverse customer base.</li>
</ul> <h3 >Application Information</h3>
<p >Candidates who meet the above qualifications are encouraged to apply. SHL Finance is committed to building a skilled and dedicated team in Riyadh.</p>
Maximizing profitability by providing world class quality assistance, increasing end user's proficiency and productivity, exploiting the features of AMOS and other digital applications that is vital to the company's operational requirements, in compliance with the department procedures manual. Effectively understanding, identifying and analyzing bottlenecks in an existing process productivity and revenue, minimizing wastes and cost through use of best practice, lean methods and metrics.<br>Responsibilities include:Maximizing profitability by providing world class quality assistance, increasing end user's proficiency and productivity. Exploiting the features of AMOS and other digital applications that is vital to the company's operational requirements, in compliance with the department procedures manual. Effectively understanding, identifying and analyzing bottlenecks in an existing process productivity and revenue, minimizing wastes and cost through use of best practice, lean methods and metrics. Ensure continuity of the company's operation through system performance and reliability, by providing accurate and lean method to achieve a long-term inventory accuracy and traceability, together ensuring management's trust of the high-quality services. To ensure that AMOS and other digitalization application are controlled and manage, customized to the needs of the department, preventing unwanted transaction. Ensure effectiveness and proficiency of end user in the usability of AMOS and other digitalization systems through constant guidance, information and direct involvement in solution building initiatives.<br>Qualifications<br>Bachelor's degree in IT, Computer Science, programming3+ years of work experience with Digital Applications in Airlines and Aviation.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Graphic Designer (Static Ads) based in Saudi Arabia.<br><br>This is a senior-level creative role focused on producing high-performing static advertising for fast-growing e-commerce brands.<br><br>You’ll turn concise briefs and brand guidelines into scroll-stopping concepts that communicate clearly and capture attention quickly.<br><br>The role combines strong visual craft with a performance mindset, where great design is measured by both quality and its ability to drive results.<br><br>You’ll work primarily independently while collaborating with an experienced design team through focused feedback and creative reviews.<br><br>Speed and consistency are essential, with an expectation of producing approximately 9–10 polished composites each day.<br><br>You’ll also use AI extensively to accelerate ideation, explore creative directions, and develop variations without compromising design quality.<br><br>This opportunity is ideal for a highly skilled designer who enjoys creative experimentation, tight deadlines, measurable outcomes, and a high level of ownership.<br><br>Accountabilities<br><br>Create high-quality static advertising creatives using strong typography, visual hierarchy, composition, and layouts designed to capture attention and communicate messages quickly. Translate concise briefs and brand guidelines into multiple creative variations suitable for rapid testing across different e-commerce brands and categories. Use Photoshop as the primary production tool for compositing, typography, retouching, and fast, precise creative execution, while leveraging Figma for layouts, systems, and collaborative feedback. Incorporate AI tools extensively into the creative workflow to ideate, explore visual styles, generate variations, and improve production efficiency while maintaining a high level of craft. Consistently produce approximately 9–10 approved composites per day while balancing speed, accuracy, consistency, and creative quality. Iterate quickly based on feedback, simplifying concepts and messaging to focus on the elements most likely to drive attention and performance. Bring a senior creative perspective to concept development, challenging safe or predictable executions and proposing stronger directions that can improve advertising performance. Maintain organized, consistent, and production-ready design files with strong attention to detail and file hygiene. Communicate timelines, blockers, priorities, and tradeoffs proactively through written channels such as Slack and email. Meet agreed weekly performance targets while maintaining a consistently high quality bar and minimizing unnecessary revision cycles. Progress toward defined 30-, 60-, and 90-day performance expectations, including reaching full production capacity, reducing revision rates, contributing creative direction, and taking ownership of increasingly demanding briefs and brand launches.<br><br>Requirements<br><br>Experience: 5+ years of professional graphic design experience with advertising creative at the center of your work, supported by a portfolio of shipped ads or conversion-focused visual work across multiple brands or categories. Advertising Expertise: Demonstrated experience creating advertisements is required; experience with Facebook, paid social, DTC, or performance marketing environments is a strong advantage. Photoshop: Advanced proficiency in Adobe Photoshop is essential, particularly for compositing, typography, retouching, and rapid production under tight deadlines. Figma: Comfortable using Figma for layouts, components, design systems, feedback, and collaborative reviews. AI-Assisted Design: Fluent use of AI tools within your creative process, with examples of AI-assisted work in your portfolio and a clear understanding of where AI can meaningfully improve ideation and production without replacing good design judgment. High-Volume Production: Proven ability to sustain a demanding daily creative output over an extended period, ideally within a creative agency or direct-to-consumer brand environment. Performance Mindset: Strong understanding of what makes advertising effective and converts, with the confidence to challenge briefs and recommend stronger creative approaches rather than focusing solely on aesthetics. Communication: Excellent spoken and written English, with the ability to communicate clearly, precisely, and professionally through written channels and meetings. Organization: Thoughtful and methodical approach to creative production, with strong attention to detail, file organization, consistency, and deadlines. Prioritization: Ability to remain calm under pressure, manage competing priorities, and consistently meet daily and weekly production targets without compromising quality. Collaboration: Comfortable working in an approximately 80% independent and 20% collaborative environment, while actively seeking and responding constructively to feedback. Creative Judgment: Strong visual instincts, curiosity, adaptability, and the confidence to move beyond predictable concepts while working within practical creative constraints.<br><br>Benefits<br><br>Starting compensation of $2,000 USD per month, with the opportunity for higher compensation for exceptional talent. Fully remote, full-time contractor position with a predictable Monday–Friday schedule. Working hours of 9:00 a.m. to 5:00 p.m. Eastern Time (ET). Clear priorities, structured feedback loops, and regular check-ins. High-volume, real-world performance creative projects across e-commerce categories including health, apparel, pet, and fitness. Significant autonomy over your creative work alongside collaboration with an experienced design team. Opportunity to expand your AI-enabled design capabilities and develop scalable creative systems. International exposure through a global professional network. Back-office support covering payroll, onboarding, and HR administration. Opportunity to sharpen both creative craft and performance-oriented advertising expertise through rapid testing and iteration.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Riyadh, Saudi Arabia - Onsite Available role/s: L1 and L2 Application Support Engineer <br>Key Responsibilities<br>L1 Application Support Act as the first point of contact for incidents and service requests. Log, classify, prioritize, and track support tickets through the ITSM platform. Monitor applications, APIs, integrations, batch jobs, and operational dashboards. Perform initial troubleshooting for login, onboarding, transaction, workflow, and connectivity issues. Capture logs, error messages, timestamps, and transaction references for investigation. Escalate unresolved or high-impact issues to L2 support, infrastructure, security, or vendors within SLA timelines. Perform approved password resets, account unlocking, and predefined access requests. Monitor end-of-day processing, data synchronization, and critical operational activities. Prepare operational reports and maintain support documentation.<br>L2 Application Support Investigate and resolve complex incidents escalated by the L1 support team. Analyze application logs, system traces, API payloads, and database records to identify root causes. Troubleshoot transaction failures, application errors, performance bottlenecks, and integration issues. Diagnose credit decisioning issues related to business rules, software defects, and external data anomalies. Resolve stuck or failed BPM workflows and support underwriting-related processes. Investigate loan calculations, repayment schedules, accounting discrepancies, and data consistency issues. Support functional and technical issues across ERP, CRM, HR, and finance platforms. Troubleshoot API timeouts, payload errors, authentication failures, and third-party service interruptions. Coordinate with external vendors and service providers to resolve integration-related incidents. Execute SQL queries and perform approved data extractions for investigations and reporting. Document defects with clear reproduction steps, logs, payloads, and supporting evidence. Escalate software defects to development teams and track them through closure.<br>Required Qualifications & Experience<br>For L1 Application Support Engineers2–4 years of experience in Application Support, Helpdesk, Service Desk, or NOC Operations. Experience in banking, fintech, lending, or financial services environments is mandatory. Familiarity with monitoring tools such as Grafana, Kibana, GCP Monitoring, or similar platforms. Basic understanding of REST APIs, HTTP errors, timeouts, and application logs. Exposure to core banking, loan management, ERP, CRM, or payment systems. Experience with ticketing and ITSM platforms. Strong communication, documentation, and problem-solving skills.<br>For L2 Application Support Engineers3–5 years of experience in L2 Application Support, Production Support, or Technical Operations. Experience in banking, fintech, lending, or financial services environments is mandatory. Strong experience analyzing logs, traces, and API payloads using tools such as GCP Operations Suite, ELK, Grafana, or similar platforms. Strong understanding of REST APIs, JSON, XML, HTTP errors, and tools such as Postman. Hands-on experience supporting core banking or loan management systems such as Temenos, Finacle, Oracle FLEXCUBE, Fineract, or similar platforms. Experience supporting ERP and BPM platforms, preferably ERPNext or equivalent. Strong SQL skills and experience investigating production data issues. Excellent analytical, troubleshooting, stakeholder management, and documentation skills.<br>Additional Requirements Fluency in Arabic and English is required. Strong awareness of information security, production controls, and data confidentiality. Ability to work effectively with support teams, infrastructure, security, vendors, and development teams. Willingness to support critical incidents outside standard business hours when required. Ability to work shifts, weekends, and participate in on-call support rotations as needed.
<h2 class="h5">Job description</h2>
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About the job CIVIL 3D MODELER (WET UTILITIES)
<p>We are seeking a highly skilled Civil 3D Modeler – Wet Utilities to support major infrastructure and mega projects in Saudi Arabia, including road and utility developments. The candidate will be responsible for developing, updating, and coordinating BIM models related to wet utility networks such as stormwater, sewer, potable water, irrigation, and drainage systems in compliance with project BIM standards and industry best practices.</p><br><p>Key Responsibilities:</p><br>
<ul>
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Develop detailed 3D BIM models for wet utility systems using Civil 3D and related BIM software.
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Prepare utility layouts, profiles, cross-sections, and detailed engineering drawings.
</li>
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Create and maintain coordinated BIM models in accordance with project BIM Execution Plans (BEP).
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Produce shop drawings, as-built drawings, and construction documentation from BIM models.
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Coordinate with multidisciplinary teams including roads, structures, and dry utilities disciplines.
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Perform clash detection and support model coordination using Navisworks or similar tools.
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Ensure models comply with project specifications, standards, and local authority requirements.
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Extract quantities and support quantity take-offs from BIM models.
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Maintain records of issued drawings, models, RFIs, and coordination reports.
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Support construction and engineering teams with model updates and revisions.
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Follow company QHSE policies and BIM/VDC standards throughout project execution.</li></ul><p>Key Qualifications:</p><br>
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Bachelor's Degree or Diploma in Civil Engineering or related field.
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Minimum 3 years of experience in BIM modeling for infrastructure projects.
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Strong experience in wet utilities modeling including sewer, stormwater, drainage, water supply, and irrigation networks.
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Proficiency in Autodesk Civil 3D is mandatory.
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Experience with Navisworks, AutoCAD, and BIM coordination workflows.
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Good understanding of infrastructure standards and utility coordination practices.
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Ability to read and interpret engineering drawings and specifications.
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Experience working on large-scale infrastructure or mega projects is preferred.
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Strong communication and coordination skills.
</li>
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Fluent in English.</li></ul>
<p>Vertical:<br>Digital Engineering</p><br> <br>
<br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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Job Summary<br><br>We are seeking an experienced T24 System Architect with deep expertise in Temenos Transact (T24) to design, implement, upgrade, and maintain Core Banking environments. The ideal candidate will lead T24 architecture initiatives, oversee system deployments, optimize performance, and ensure the stability, scalability, and availability of mission-critical banking platforms.<br><br>The successful candidate should possess strong hands-on experience with TAFC/TAFJ architecture, infrastructure design, environment management, system integration, and production support across the complete implementation lifecycle.<br><br>Key Responsibilities<br><br>System Architecture<br><br> Design and maintain scalable, secure, and highly available Temenos T24 system architectures. Define deployment architecture and environment strategies for Development, SIT, UAT, DR, and Production. Lead T24 infrastructure planning, sizing, and capacity management. Ensure high availability, disaster recovery readiness, and business continuity. <br><br>Implementation & Deployment<br><br> Lead end-to-end T24 implementation and deployment activities. Plan and execute T24 installation, configuration, upgrades, and migrations. Support TAFC to TAFJ migration projects. Coordinate production deployments and Go-Live activities. Prepare deployment plans and rollback strategies. <br><br>System Administration<br><br> Administer Temenos T24 environments. Configure Single Instance and Multi-Instance environments. Monitor system health and availability. Troubleshoot production incidents and system failures. Perform patch management and system upgrades. <br><br>Performance & Infrastructure<br><br> Optimize COB performance and batch processing. Perform system performance tuning. Monitor CPU, memory, storage, and application performance. Analyze bottlenecks and recommend infrastructure improvements. <br><br>Integration<br><br> Design and support integration between T24 and external systems. Manage Web Services and API connectivity. Support SWIFT integrations. Configure and troubleshoot IBM MQ messaging. Collaborate with middleware teams. <br><br>Middleware & Database<br><br>Work with:<br><br> IBM Web Sphere JBoss Enterprise Application Server IBM MQ Oracle Database Microsoft SQL Server <br><br>Support database connectivity, application servers, and middleware performance.<br><br>Operating Systems<br><br> Administer Linux and Unix servers. Manage shell scripts and scheduled jobs. Perform server monitoring and troubleshooting. <br><br>Project Delivery<br><br> Support Core Banking implementation projects. Participate in architecture reviews. Prepare technical documentation. Mentor junior T24 engineers and administrators. Collaborate with Infrastructure, Development, Database, Security, and Business teams. <br><br>Requirements<br><br>Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.<br><br>Minimum 8 Years Of Experience In Temenos T24.<br><br>Strong experience in Core Banking implementations.<br><br>Experience in large-scale banking transformation projects.<br><br>Required Technical Experience<br><br>Strong hands-on experience with:<br><br>Temenos Transact (T24)<br><br>TAFC<br><br>TAFJ<br><br>T24 Architecture<br><br>System Administration<br><br>Environment Management<br><br>Multi-Instance Configuration<br><br>Performance Tuning<br><br>COB Optimization<br><br>Deployment Automation<br><br>Go-Live Support<br><br>Upgrade Projects<br><br>Disaster Recovery<br><br>High Availability<br><br>Infrastructure & Middleware<br><br>Experience with:<br><br>IBM Web Sphere<br><br>JBoss<br><br>IBM MQ<br><br>Oracle Database<br><br>Microsoft SQL Server<br><br>Linux<br><br>Unix<br><br>Integration Experience<br><br>Experience in:<br><br>Web Services<br><br>REST APIs<br><br>SWIFT Integration<br><br>Middleware Integration<br><br>Interface Management<br><br>Preferred Experience<br><br>TAFC to TAFJ Migration<br><br>Cloud-based deployments<br><br>CI/CD pipelines<br><br>Automation scripting<br><br>Banking infrastructure modernization
<h2 class="h5">Job description</h2>
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<span>How will you CONTRIBUTE and GROW?</span>The primary objective of the Billing & Collection Specialist is to enhance organizational liquidity and mitigate financial exposure. This is achieved by streamlining billing workflows, maintaining a low Days Sales Outstanding (DSO), and ensuring the accuracy of accounts receivable through proactive reporting and analytical oversight.<br>Operating at the center of finance, customer service, and data analytics, the supervisor ensures that the company receives accurate and punctual payments while fostering positive client relations. <br>Furthermore, the role involves maintaining robust communication and collaboration with internal company stakeholders and consistently updating invoicing tools to deliver precise and timely billing to customers.<p><b>1. Billing & invoicing process </b> </p><br><ul><li>Preparing invoices every month end cut-off for Saudi & other Gulf Cooperation Council "GCC" entities.</li><li>Managing all contracts in Saudi & other GCC entities.</li><li>Comply with all required documents to meet customers' requirements for invoice approval. </li><li>Provide all invoice Inputs in through company's ERP (Microsoft Dynamic Navision & Large Industries Billing System "LIBS") to ensure correct & timely invoice generation as per the agreed billing protocols in each contract.</li></ul><br><p><b>2. Billing & Collection administration tasks: </b></p><br><ul><li>Provide the complete set of invoice supporting documents by routinely gathering the additional required docs requested by each customer to be uploaded to customers' portals on time </li><li>Liaise with internal stakeholders to ensure timely update of expiring/about to expire Purchase Orders "PO" </li><li>Update Accounts Receivables "AR" tracking list as well as any other dashboards (by periodically reviewing status of open Purchase Orders in place & expected receivables every month-end immediately after each closing, reporting collections & overdue, etc...)</li></ul><br><p><b>3. Billing compliance</b></p><br><ul><li>Monitor all billing-related permits and licenses and ensure its validity at all times by liaising with internal & external stakeholders triggering communication early enough for renewal to avoid collection interruption for due invoices to be then uploaded on customers' portal.</li><li>Ensure the update of contract pricing indices in the company's invoicing tools (ERP, LIBS, Excel) in case of change of any contractual term and coordinate with commercial team to ensure full internal and external alignment</li><li>Ensure all authorities requirements are fulfilled in all invoices as well as customers' requirements are considered</li><li>Contribute in the Financial auditing process to cover sales & receivables topics within GCC</li></ul><br><p><b>4. Ops controlling dashboards - EC calculation - IRIS</b> </p><br><ul><li>Monitor H2/steam/air gases off take to customers & pipelines through review of CSV files and perform sanity checks against SCADA to update the customers dashboard.</li><li>Record any reliability or availability events and calculation of H2 sales and volume impact/event.</li><li>Record and monitor the unmet requirements by the company to its customers to ensure compliance with the contract.</li><li>Update & calculate the Energy Contribution for all sites during closings, target & reforecasts.</li><li>Update sales figures in ERP & IRIS</li><li>Provide support for management ADHOC requests and simulations. </li></ul>___________________<span>Are you a MATCH?</span><p><b>Qualifications & Experience:</b><br>1. Education: Bachelor degree in Accounting / Financial / Management / Economy<br>2. Experience: 5+ years. Experience in a multinational company is desirable, preferably Oil and Gas Industry. Experience in Global Business Services is a plus (for GBS roles)<br><b>Skills and Competencies:</b><br>1. Language: English. (Arabic is a plus)<br>2. Knowledge in Microsoft Dynamics Navision, Google Applications, IRIS<br>3. Attention to details, high accuracy & quality orientation, conflict management & high level of transversal & vertical communication skills.</p><br><p><span>#LI-MC1</span></p><br><p><b><span>Our Differences make our Performance</span></b></p><br><p><br><span>At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.</span><br><span>We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.</span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.<br><br>Reimagine What’s Possible <br><br>Nature & Scope<br><br>The Finance Analyst is responsible for supporting day-to-day finance activities, preparing analyses and reports, participating in budgeting and forecasting processes, and contributing to continuous improvement initiatives.<br><br>The position reports directly to the Finance Manager and works closely with internal stakeholders across various business functions.<br><br>The role requires strong analytical capabilities, attention to detail, professionalism, and the ability to manage multiple priorities in a fast-paced environment.<br><br>Principal Accountabilities<br><br>Support monthly, quarterly, and annual financial reporting activities. Assist in the preparation of budgets, forecasts, and business plans. Perform financial analysis and prepare management reports and presentations. Support treasury and cash management activities as required. Assist in monitoring operating and capital expenditures against approved budgets. Support accounts payable, accounts receivable, and general ledger activities. Participate in month-end and year-end closing processes. Perform reconciliations and ensure the accuracy and completeness of financial records. Support internal and external audit requirements. Contribute to finance process improvement initiatives and automation projects. Collaborate with cross-functional teams to provide financial insights and business support. Undertake other duties and special projects as assigned by management.<br><br>Minimum Requirements And Qualifications<br><br>Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related discipline. Recent graduate with 0–2 years of relevant experience. Strong academic record. Proficiency in Microsoft Office applications, particularly Excel and Power Point. Knowledge of accounting principles and financial analysis techniques. Strong analytical and problem-solving skills. Good communication and interpersonal skills. Ability to work effectively in a team-oriented environment. Strong attention to detail and commitment to accuracy. Professional proficiency in English; Arabic is an advantage. Demonstrated willingness to learn and develop within a corporate finance environment.<br><br>Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Summary: The Database Administrator will play a crucial role in the administration of systems infrastructure within our esteemed government entity.<br> Reporting directly to the IT Systems Manager, the incumbent is expected to bring expertise in Microsoft and Oracle database administration, ensuring the seamless functioning of critical databases.<br> Key Responsibilities: Bachelor's degree in Computer Science, Information Technology, or a related field.<br> 8+ years of experience as a Database Administrator.<br> Strong knowledge of database administration and performance tuning.<br> Experience with database backup and recovery.<br> Understanding of database security and high availability.<br> Strong analytical and troubleshooting skills.<br> Good communication and teamwork skills.<br> Bachelor’s degree in a relevant field.<br> 4+ years of experience in the Information Technology industry Strong knowledge and experience in Oracle and SQL database administration.<br> Microsoft Certified Database Administrator (DBA) and Oracle Database SQL Certified Associate certifications are preferred.<br> Proven ability to proactively monitor and optimize database performance.<br> Experience in managing, coordinating, and implementing software upgrades and patches.<br> Familiarity with change management processes and incident correlation.<br> Excellent problem-solving skills and the ability to work collaboratively within a team.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are looking for an experienced Oracle Administrator with 8+ years of experience to manage, administer, and support enterprise Oracle infrastructure.<br> The ideal candidate will have strong hands-on experience with Oracle platforms, system administration, high availability, backup and recovery, and performance optimization in enterprise environments.<br> Key Responsibilities Install, configure, administer, and maintain Oracle environments.<br> Manage Oracle systems to ensure high availability, reliability, and performance.<br> Perform system upgrades, patching, and routine maintenance.<br> Monitor system health and troubleshoot Oracle-related issues.<br> Manage backup, recovery, and disaster recovery processes.<br> Support performance tuning and capacity planning.<br> Implement Oracle security best practices and manage user access.<br> Collaborate with database, infrastructure, and application teams.<br> Maintain technical documentation and operational procedures.<br> Bachelor's degree in Computer Science, Information Technology, or a related field.<br> 8+ years of hands-on experience administering Oracle environments.<br> Strong experience with Oracle system administration.<br> Experience with Oracle backup, recovery, and performance tuning.<br> Knowledge of Oracle high availability and disaster recovery solutions.<br> Strong troubleshooting and analytical skills.<br> Excellent communication and teamwork skills.<br> Nice to Have Oracle certifications.<br> Experience with Oracle KVM, Oracle Exadata, or Oracle Linux.<br> Experience in enterprise or mission-critical environments.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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Position Summary:<br>The Business Development Advisor drives growth by identifying, developing, and securing new, ROI-driven business opportunities within our services domain. This role blends strategic insight with hands‑on engagement, helping clients solve complex business challenges through integrated solutions that combine hardware, software, cloud, and support services. The consultant acts as a trusted advisor to customers while collaborating closely with internal SME delivery teams to shape winning proposals and long‑term partnerships. Thus, the Business Development Consultant serves as the bridge between client needs and Plant. Digital's service capabilities. They analyze market trends, build strong customer relationships, and craft solution‑oriented proposals that align with business objectives. The role requires a mix of value-driven consultative selling, solution understanding, and commercial acumen to position the company as a preferred knowledge integration partner.<br>Roles and Responsibilities:<br>1. Business Development & Sales Growth Identify, qualify, and pursue new business opportunities in target clients and industries verticals (will be specified during goal setting process). Develop and execute strategic account plans to expand market presence and revenue. Lead the end‑to‑end sales cycle, from prospecting to contract negotiation and closure.<br>2. Client Engagement & Relationship Management Build trusted relationships with key decision‑makers, influencers, and stakeholders. Conduct discovery sessions to understand client challenges, business goals, and technical requirements. Present tailored digital solutions that demonstrate value, ROI, and competitive differentiation.<br>3. Solution Development & Proposal Management Collaborate with pre‑sales engineers, architects, and delivery teams to design integrated solutions. Prepare high‑quality proposals, RFP responses, and commercial offers. Ensure proposed solutions are feasible, competitive, and aligned with customer expectations.<br>4. Market Intelligence & Strategy Analyze market trends, competitor offerings, and emerging technologies in the digital solution landscape. Recommend strategic initiatives to strengthen the company’s market position. Identify partnership opportunities with vendors, distributors, and technology providers.<br>5. Internal Collaboration & Reporting Work closely with marketing and operations teams to support go‑to‑market initiatives. Maintain accurate sales forecasts, pipeline updates, and CRM documentation. Provide feedback to leadership on customer needs, solution gaps, and service improvement opportunities.<br>6. Effort Estimation, Pricing & Proposal Optimization Coordinate with subject matter experts (SMEs) across all operations teams to gather detailed effort estimates for each component of the solution. Consolidate all SME inputs into a comprehensive, end‑to‑end effort estimation covering the full scope of work. Develop pricing models, cost structures, and commercial strategies that balance competitiveness with profitability. Optimize proposals by identifying cost efficiencies, delivery synergies, and value‑added enhancements.<br>Educational Background, Experience and Qualifications:<br>- Bachelor’s degree, Engineering, Information Technology, or a related field Professional Experience- 5 years of experience in business development, consultative sales, or solution‑based selling- Customer‑centric mindset- Previous experience of generating new business opportunities with a tier one consulting company- Prior exposure to working with cross‑functional teams, SMEs, or delivery organizations- Understanding of integrated technology solutions- Ability to translate customer challenges into solution‑aligned proposals- Experience conducting discovery sessions, workshops, and solution presentations- Skilled in crafting compelling proposals and effort estimation- Ability to collaborate effectively with internal SMEs, delivery teams, and leadership- High level of ownership, accountability, and resilience- Ability to manage multiple opportunities simultaneously in a fast‑paced environment
Job SummaryWe are looking for energetic, friendly, and tech-savvy Gaming & Social App Experience Guide to join our UX Center in Riyadh. This center is a dedicated space for immersive gaming and social networking experiences. This is a front-line, in-person role focused on user interaction and product demonstrations. In this role, you will welcome visitors, introduce them to Yalla’s online social and gaming applications, guide hands-on product experiences, and support users in downloading, registering, and getting started on their own devices. Your mission is to create a fun, seamless, and engaging experience that reflects Yalla’s product values and user-first mindset.<br>Key Responsibilities Welcome visitors and provide a warm, engaging first impression of the Yalla brand Guide users through Yalla’s social networking and gaming applications in an interactive, hands-on manner Introduce and demonstrate applications such as Yalla, Yalla Ludo, Yalla Baloot & Hand, and other Yalla social and gaming applications Assist users in understanding game rules, app features, and onboarding steps Support users with app download, registration, and first-time usage on their own smartphones Encourage user engagement and long-term participation through positive product experiences Create a lively, friendly, and welcoming atmosphere within the UX Center Collect user feedback and share insights with internal teams to help improve products and services Support on-site activities, events, and campaigns when required Ensure brand guidelines, service standards, and user experience principles are consistently followed<br>What We’re Looking For Bachelor’s degree or equivalent (fresh graduates are welcome) Strong communication skills in Arabic and English Interest in mobile applications, online games, social networking, or digital entertainment Ability to interact confidently with people of different ages and backgrounds Comfortable guiding users through smartphone apps and digital experiences Previous experience in customer experience, retail, events, or tech-related roles is an advantage<br>Skills & Competencies Excellent interpersonal and communication skills Friendly, enthusiastic, and approachable personality Ability to explain digital products clearly and simply Strong user-focused mindset with attention to experience quality Team player with a proactive and positive attitude Willingness to work flexible hours, including weekends and holidays, with rotational off-days<br>What We Offer A fun, dynamic, and people-centered work environment Comprehensive training on Yalla’s gaming and social platforms Opportunity to be part of one of the fastest-growing tech companies in the region Career growth opportunities within a leading digital entertainment group
We are actively looking for a motivated Financial Analyst Under Tamheer program to join our Finance team at e Xtra Head Office.<br>Core Responsibilities:Maintain and develop CAPEX tracking reports and dashboards, providing visibility on approved budgets, committed amounts, and actual expenditures across projects. Review CAPEX requests and financial commitments (PR/PO) to verify alignment with approved CAPEX budgets, project approvals, and financial governance requirements. Maintain and update the CAPEX project tracking database, monitoring the financial progress of capital projects against approved budgets and timelines. Support the annual CAPEX budgeting process and long-term investment planning, consolidating business unit requirements and assisting in financial assessment of proposed investments. Coordinate with Accounting to ensure proper capitalization of assets, validating that CAPEX expenditures are recorded and classified correctly in the fixed asset register. Develop financial models and analytical tools to support forecasting, scenario analysis, and evaluation of capital investments. Prepare periodic CAPEX reports and management presentations, providing insights on budget utilization, investment performance, and financial risks related to capital projects.<br>Essential Qualifications and Skills:Bachelor’s degree in finance, Accounting, or Economics. Professional certifications such as CMA, FMVA, or FP&A certification are considered an advantage. Good understanding in Financial Planning & Analysis (FP&A), Financial Controlling, Budgeting, Financial Analysis, or Accounting principles. Strong financial modelling and analytical skills. Advanced proficiency in Microsoft Office tools, particularly Excel (financial models, pivot tables, advanced formulas), and Power Point. Experience with BI and data visualization tools such as Power BI or Power Query is preferred.
<h2 class="h5">Job description</h2>
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Why This Role Matters The Lead Specialist, API & Integration II enables seamless, secure, and reliable data exchange across enterprise systems, platforms, and applications. The role plays a critical part in connecting business and technology ecosystems through scalable integration services that support operational efficiency, digital transformation, and data-driven decision-making. <br>
By establishing robust integration standards and governing API delivery, the role ensures enterprise data is accessible, protected, and consumable through trusted interfaces. The position strengthens platform resilience, accelerates solution delivery, and enables consistent integration capabilities that support both internal stakeholders and external partners. <br>What You Will Deliver API & Integration Delivery <ul>
<li>Deliver secure, scalable APIs and integration services that enable reliable data exchange across enterprise platforms and applications.</li>
<li>Establish integration patterns and service standards that ensure consistency, performance, and long-term maintainability.</li>
<li>Enable governed access to enterprise data products through stable interfaces and service contracts.</li>
</ul>Security, Governance & Compliance <ul>
<li>Embed authentication, authorization, auditing, and access controls that protect enterprise data and services.</li>
<li>Ensure API and integration solutions align with data governance, security, and enterprise architecture standards.</li>
<li>Maintain effective lifecycle controls across API design, deployment, change management, and retirement.</li>
</ul>Platform Reliability & Operations <ul>
<li>Deliver highly available and resilient integration services that meet performance and reliability requirements.</li>
<li>Strengthen observability through monitoring, logging, metrics, and tracing capabilities.</li>
<li>Resolve production incidents and drive continuous improvements that reduce operational risk and service disruption.</li>
</ul>Technical Assurance & Stakeholder Collaboration <ul>
<li>Provide technical guidance and assurance for integration initiatives, projects, and vendor-delivered solutions.</li>
<li>Partner with data engineering, platform, and application teams to deliver end-to-end integration outcomes.</li>
<li>Enable effective API adoption through documentation, onboarding, and stakeholder engagement.</li>
</ul>Continuous Improvement & Optimization <ul>
<li>Improve integration performance, scalability, and operational efficiency through ongoing enhancement initiatives.</li>
<li>Drive standardization and automation opportunities that increase delivery quality and reduce complexity.</li>
<li>Promote best practices that enhance the maturity of enterprise integration capabilities.</li>
</ul>What Success Looks Like <ul>
<li>Secure and reliable APIs consistently meet business and technical performance expectations.</li>
<li>Enterprise systems are integrated through standardized, governed, and scalable integration services.</li>
<li>Production incidents and integration failures are minimized through proactive monitoring and operational excellence.</li>
<li>Data consumers experience improved access, usability, and reliability of enterprise data services.</li>
<li>Integration solutions comply with enterprise governance, architecture, and security requirements.</li>
<li>Continuous improvements deliver measurable gains in performance, efficiency, and service quality.</li>
</ul>Minimum Qualifications <ul>
<li>Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related discipline. </li>
</ul>Experience <ul>
<li>7-10 years of experience in API development and integration engineering within enterprise environments.</li>
<li>Experience delivering production-grade integrations with strong security and governance requirements.</li>
<li>Experience supporting and optimizing mission-critical integration services.</li>
<li>Experience collaborating across platform, engineering, architecture, and business teams. </li>
</ul>Skills That Matter Functional Expertise <ul>
<li>API Design & Development</li>
<li>Integration Architecture & Engineering</li>
<li>API Lifecycle Management</li>
<li>Security Controls & Access Management</li>
<li>Service Contracts, Versioning & Documentation</li>
<li>Event-Driven and Enterprise Integration Patterns</li>
</ul>Business & Delivery <ul>
<li>Operational Excellence</li>
<li>Incident & Problem Management</li>
<li>Performance Optimization</li>
<li>Governance & Compliance</li>
<li>Continuous Improvement</li>
<li>Technical Assurance & Quality Delivery</li>
</ul>People & Collaboration <ul>
<li>Stakeholder Management</li>
<li>Cross-Functional Collaboration</li>
<li>Vendor Coordination</li>
<li>Communication & Influence</li>
<li>Technical Leadership</li>
<li>Ownership & Accountability</li>
</ul>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
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No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Advertisement No. 24783037<br>The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography. This candidate will have experiences in working with numerous different design platforms such as digital and print forms.<br>Responsibilities Collaborate with the team to ensure consistency of designs across various media outlets Create compelling and effective logos, designs, print and digital media Maintain awareness of current industry and technology standards, social media, competitive landscape and market trends<br>Qualifications<br>Bachelor's degree in Graphic Design or related field1-2 years of experience in graphic design Proficient in Adobe Creative Suite Strong communication, conceptual thinking, typography skills and design skills Portfolio of work
The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography. This candidate will have experiences in working with numerous different design platforms such as digital and print forms. Responsibilities Collaborate with the team to ensure consistency of designs across various media outlets Create compelling and effective logos, designs, print and digital media Maintain awareness of current industry and technology standards, social media, competitive landscape and market trends<br>Qualifications Bachelor's degree in Graphic Design or related field 2-4 years of experience in graphic design Proficient in Adobe Creative Suite Strong communication, conceptual thinking, typography skills and design skills Portfolio of work
Who We Are Heidrick & Struggles is a premier provider of global leadership advisory and on-demand talent solutions, serving the senior-level talent and consulting needs of the world's top organizations. In our role as trusted leadership advisors, we partner with our clients to develop future-ready leaders and organizations, bringing together our services and offerings in executive search, diversity and inclusion, leadership assessment and development, organization and team acceleration, culture shaping and on-demand, independent talent solutions.<br>Heidrick & Struggles (H&S) pioneered the profession of executive search more than 70 years ago. Today, the firm provides integrated talent and human capital solutions to help our clients change the world, one leadership team at a time.®<br>Additional information on the firm can be found at www.heidrick.com.<br>What We DoHeidrick Consulting serves as the firm’s leadership advisory arm. We are a team that is passionate about enabling a world better led. The Analyst role is our first step on the consulting career path. In this role Analysts learn the consulting cycle working as part of a talented team leveraging empirical data from diagnostic tools and providing insights through rigorous analysis. Your contributions will expose you to leaders across a variety of industries and geographies. This role provides the opportunity to develop within one of the fastest growing leadership and organization consultancies specializing in accelerating the performance of leaders, teams and organizations.<br>The purpose of the Analyst role is to support client engagements and product development by researching, gathering, interpreting and presenting complex data in an impactful and compelling way.<br>The role will support our exciting range of offerings including organizational transformation, team performance acceleration, leadership capability assessment, leadership development, diversity & inclusion and culture shaping. Ideally you will have strong interpersonal skills and have worked in a consulting firm or be able to demonstrate the capability to effectively work with clients.<br>Role Responsibilities <br>Client Impact & Engagement:Conducts research, organizes and analyses client data and presents results in a simplified format Organizes and interprets data themes (using qualitative, basic quantitative analytical techniques), driving real insights to support decision making Gathers and analyses client data, drawing on a range of problem-solving skills to identify themes and insights Prepares client output that conveys results in a compelling way Structures interview guides / data collection / surveys with limited guidance Prepare for engaging with clients in meetings and/or second chairing assessments with clients Takes responsibility and ownership over assigned work, proactively managing to completion Ensures work is “client ready” (e.g. error free, aligned with expectations, ready to be shared with client) and actively manages expectations with team during any draft-revision processes Plans and prioritizes own work, ensuring deadlines and quality standards are met Achieves target utilization of 70%<br>People:Supports team in producing high quality deliverables Works collaboratively with all colleagues across the wider organization (HC and H&S) Develops and maintains professional presence and behaviour Interacts with the client team, is aware of own impact Builds personal reputation as a trusted and respected team player (via work quality and behaviour) Is a role model, operating at the highest ethical standards with clients and team, operating at the highest ethical standards, living the firm’s values<br>Firm Building:As required, supports the design and roll out of new products/tools Contributes to business development and prepares to execute won initiatives Contributes to internal initiatives, supporting the ongoing improvement of the business and employee experience Demonstrated personal growth and development<br>Knowledge:Builds and shares reusable, client ready materials, insights (including case studies) and project learnings Contributes to internal or external knowledge development or sharing Has a deep knowledge of one or more HC solutions Proactively develops own learning/ has a learning mindset and contributes across a broad range of client projects Organize and maintain libraries of knowledge collateral, ensuring easy access for users Coordinate the capture of client data and ensure compliance with data regulations. Project management and delivery<br>What You Bring to the Role0 - 2 years of work experience We welcome candidates with an undergraduate degree, completed apprenticeship, or equivalent practical work experience. Interest in leadership, people, commercial dynamics, organizations and behavior; leads with curiosity – about others, our business, our clients’ businesses High emotional intelligence and people sensitivity; reads situations well, adapts communication style, and builds credible relationships across levels Highly numerate and structured thinking ; possess problem solving and solution-oriented mindset Thinking agility: thinks ahead, analyses and solves problems, is innovative and handles ambiguity well Commercial awareness / business acumen Domain expertise (organisation/team/leadership assessment & development, succession/board advisory, Culture Shaping, D&IHighly proficient in Power Point, Word and advanced Excel Excellent writing skills; can prepare concise and compelling reports Excellent attention to detail Willingness to travel locally and globally as required Arabic - Native speaking and writing proficiency English - Professional speaking and writing proficiency
For one of our clients, we’re looking for an Applications Support Engineer to provide first-line support for business-critical applications, ensuring timely issue resolution and excellent user satisfaction in a shift-based environment.<br>Key Responsibilities Serve as the first point of contact for business users for application issues and requests Log, categorize, prioritize, and track incidents and service requests via ITSMPerform initial troubleshooting and identify root causes and resolutions Troubleshoot integrations, interfaces, and data flow between systems Analyze logs, errors, API responses, and traces to resolve production issues Escalate complex incidents to development / QA / infrastructure / vendors Monitor application performance and proactively identify risks to operations Support users across multiple shifts to ensure continuous service availability Validate fixes and enhancements before production deployment Support UAT, regression testing, and issue verification Maintain documentation (known errors, SOPs, knowledge base) Provide user guidance and training on application functionality and business processes Collaborate with stakeholders to drive improvement opportunities Ensure adherence to SLAs and support processes<br>Requirements At least 2 years of experience in Applications Support in Healthcare / health insurance / hospital environment. Experience supporting core business applications in production Exposure to HIS / EMR-EHR / healthcare applications Experience with customer-facing digital platforms and mobile apps Strong troubleshooting, analytical, and problem-solving skills Ability to work in a shift-based support model Experience with ticketing and ITSM tools Understanding of SDLC / testing lifecycles Basic knowledge of databases and SQLExcellent communication skills with both technical and non-technical stakeholders Strong customer service orientation and ownership mindset Arabic & English fluency (spoken and written) Familiarity with APIs, integrations, and interfaces