Programming in Saudi
31151 Jobs Found
<h3 >About Qualcomm and the Opportunity</h3>
<p >Qualcomm is expanding its presence in Riyadh, Saudi Arabia, to bolster its infrastructure across the region. As Saudi Arabia progresses with its digital transformation under Vision 2030, Qualcomm is investing in advanced computing and data centre capabilities to support AI, cloud technologies, and scalable advanced connectivity. This presents an opportunity to contribute to a rapidly growing technology hub. We are seeking a <strong >Machine Learning Engineer Staff level</strong> for our Datacentre AI Engineering team in a full-time capacity in Riyadh.</p> <h3 >Role Overview</h3>
<p >The Staff-level ML Applications Engineer will operate with a high degree of autonomy, defining technical goals and scope for assigned problem areas. This role involves leading development efforts from conception through execution, requiring extensive hands-on experience in C++/Python-based AI development within a Linux environment. The successful candidate will demonstrate strong analytical skills, foster effective cross-team collaboration, and mentor other engineers through practical example, maintaining a hands-on, execution-focused approach.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Improve and optimize key Deep Learning models on Qualcomm AI 100.</li>
<li >Build deep learning framework extensions for Qualcomm AI 100 in upstream open-source repositories.</li>
<li >Collaborate with internal teams to analyze and optimize training and inference for deep learning.</li>
<li >Develop software tools and an ecosystem around the AI SW Stack.</li>
<li >Work on Triton, ExecuTorch, Inductor, and TorchDynamo to build abstraction layers for inference accelerators.</li>
<li >Optimize workloads for both scale-up (multi-SoC) and scale-out (multi-card) systems.</li>
<li >Optimize the entire deep learning pipeline, including graph compiler integration.</li>
<li >Apply knowledge of software engineering best practices.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >5-10 years of professional experience in a relevant engineering role, specifically in AI development.</li>
<li >Extensive hands-on experience in C++/Python-based AI development within a Linux environment.</li>
<li >Demonstrated ability to define technical goals, scope problem areas, and lead development efforts from conception through execution.</li>
<li >Strong analytical skills and a proven ability to collaborate effectively across teams.</li>
<li >Experience mentoring and guiding other engineers through practical example.</li>
<li >Proficiency with Deep Learning models, frameworks, and optimization techniques.</li>
<li >Familiarity with open-source contributions and building software ecosystems around AI stacks.</li>
<li >Knowledge of inference accelerators and related technologies such as Triton, ExecuTorch, Inductor, and TorchDynamo.</li>
<li >Understanding of workload optimization for multi-SoC and multi-card systems, and deep learning pipeline optimization including graph compiler integration.</li>
<li >Adherence to software engineering best practices.</li>
</ul> <h3 >Compensation Structure</h3>
<p >The compensation package for this full-time position includes a competitive salary, housing and transport allowances, Stock (RSU's), and a performance-related bonus.</p> <h3 >Join Our Team</h3>
<p >This role offers an opportunity to contribute to the advancement of AI and data centre capabilities within a global technology leader. We invite qualified candidates to apply.</p>
Human Resources Manager (Up to SAR 30K Base + Bonuses, Securities Brokerage/Fintech Industry) Up to SAR 30K Base + Bonuses<br>The successful candidate must have set-up 0 to 1 HR experience.<br>About the Role This is a foundational HR leadership role (1st HR hire in Saudi Arabia) responsible for establishing our presence in Saudi Arabia. You will be tasked with building HR policies from the ground up, ensuring 100% regulatory compliance, and leading talent acquisition strategies that balance business needs with nationalization targets.<br>Key Responsibilities0→1 Entity Setup: Lead the end-to-end setup of HR operations for a new legal entity in KSA, ensuring alignment with both regional headquarters and local mandates. Strategic Talent Acquisition & Saudization: Lead end-to-end recruitment with a heavy focus on achieving and maintaining high Nitaqat levels. Develop creative sourcing strategies for both Saudi nationals and expatriates. Regulatory Compliance & Government Relations: Manage all interactions with the Ministry of Human Resources and Social Development (MHRSD), GOSI (General Organization for Social Insurance), and the Zakat, Tax and Customs Authority (ZATCA). Digital Workforce Management: Oversee the administration of essential Saudi labor portals, including Qiwa (contracts and authentication), Muqeem (visas and residency), and Mudad (Wages Protection System compliance). Policy Development: Draft and implement Internal Work Regulations (IWR) that comply with Saudi Labor Law, ensuring they are officially certified via the Qiwa platform. Employee Relations & Advisory: Act as the primary advisor to management on local labor nuances, including termination protocols, end-of-service benefits (ESB) calculations, and cultural integration.<br>Requirements Qualifications & Expertise Experience: At least 5 year's of HR experience, with at least 3 years in a leadership or "foundational" role within Saudi Arabia. Regulatory Mastery: Deep, up-to-date knowledge of Saudi Labor Law and the Nitaqat system. Systems Proficiency: Hands-on experience with Qiwa, Muqeem, GOSI, and Mudad is an advantage. C&B Knowledge: Familiarity with Saudi market salary benchmarks and the mandatory Wages Protection System (WPS). Soft Skills: Exceptional stakeholder management skills; ability to navigate a fast-paced, scaling environment while maintaining high integrity.
Human Resources Head (Securities Brokerage, Investment Platform)<br>The successful candidate must have set-up 0 to 1 HR experience.<br>About the Role This is a foundational HR leadership role (1st HR hire in Saudi Arabia) responsible for establishing our presence in Saudi Arabia. You will be tasked with building HR policies from the ground up, ensuring 100% regulatory compliance, and leading talent acquisition strategies that balance business needs with nationalization targets.<br>Key Responsibilities0→1 Entity Setup: Lead the end-to-end setup of HR operations for a new legal entity in KSA, ensuring alignment with both regional headquarters and local mandates. Strategic Talent Acquisition & Saudization: Lead end-to-end recruitment with a heavy focus on achieving and maintaining high Nitaqat levels. Develop creative sourcing strategies for both Saudi nationals and expatriates. Regulatory Compliance & Government Relations: Manage all interactions with the Ministry of Human Resources and Social Development (MHRSD), GOSI (General Organization for Social Insurance), and the Zakat, Tax and Customs Authority (ZATCA). Digital Workforce Management: Oversee the administration of essential Saudi labor portals, including Qiwa (contracts and authentication), Muqeem (visas and residency), and Mudad (Wages Protection System compliance). Policy Development: Draft and implement Internal Work Regulations (IWR) that comply with Saudi Labor Law, ensuring they are officially certified via the Qiwa platform. Employee Relations & Advisory: Act as the primary advisor to management on local labor nuances, including termination protocols, end-of-service benefits (ESB) calculations, and cultural integration.<br>Requirements Qualifications & Expertise Experience: At least 7 year's of HR experience, with at least 3 years in a leadership or "foundational" role within Saudi Arabia. Regulatory Mastery: Deep, up-to-date knowledge of Saudi Labor Law and the Nitaqat system. Systems Proficiency: Hands-on experience with Qiwa, Muqeem, GOSI, and Mudad is an advantage. C&B Knowledge: Familiarity with Saudi market salary benchmarks and the mandatory Wages Protection System (WPS). Soft Skills: Exceptional stakeholder management skills; ability to navigate a fast-paced, scaling environment while maintaining high integrity.
Senior Digital Products Specialist | Reef Group<br>Position Title: Senior Digital Products Specialist Location: Saudi Arabia Job Type: Full-Time<br>About the Role:We are seeking an experienced Senior Digital Products Specialist to support the development and operation of digital products by analyzing user needs, documenting requirements, following up on feature development and enhancements, and coordinating with technical teams and business stakeholders.<br>Key Responsibilities Support the Digital Product Manager in monitoring digital product development and implementing approved improvement plans. Gather and analyze business and user requirements and translate them into clear functional requirements. Prepare and maintain requirements documentation, user stories, and acceptance criteria for digital features. Coordinate with technical teams and service providers to clarify requirements and monitor implementation according to priorities. Monitor the status of digital features and enhancements and ensure progress according to approved plans and timelines. Review prototypes and digital designs in coordination with users to ensure alignment with business requirements. Support User Acceptance Testing (UAT), document feedback, and follow up with relevant teams to ensure issues are resolved. Analyze user feedback after digital product launches and provide recommendations for product improvements. Monitor digital product usage metrics and analyze results to support product development and improve user experience. Coordinate with business functions, including Operations, E-commerce, Marketing, Customer Experience, and Finance, to ensure alignment between digital products and business needs. Support the prioritization of requirements and enhancements based on operational impact and user needs. Monitor operational issues related to digital products and coordinate with technical teams to resolve them. Document digital product updates, releases, and changes and maintain clear and accurate records. Prepare periodic reports covering digital product status, open requirements, feedback, and improvements. Support user training and knowledge transfer related to new digital products and features. Review the quality of digital deliverables before launch and ensure compliance with approved requirements.<br>Required Qualifications Education Diploma or higher degree in Information Systems, Information Technology, Computer Science, or a related field. Experience3–5 years of relevant experience in digital products, business analysis, product operations, or a related field. Experience in gathering and documenting business and user requirements. Experience in supporting digital product development and coordinating with technical teams. Experience in User Acceptance Testing (UAT), user feedback analysis, and digital product improvements. Required Competencies Strong ability to analyze user needs and accurately document digital requirements. Good skills in following up on feature development and enhancements with technical teams. Ability to support User Acceptance Testing (UAT) and analyze post-launch feedback. Good understanding of digital product concepts, user experience, and process improvement. Strong reporting and coordination skills with business stakeholders. Strong documentation and attention to detail. Good problem-solving and analytical skills. Strong communication and stakeholder management skills.<br>Why Join Us? This is an excellent opportunity to join a dynamic and fast-growing organization where you will play a key role in supporting the development and continuous improvement of digital products across Reef Group.
<div dir="rtl"><h3 >نبذة عن الدور</h3>
<p >تبحث شركة منطقة الاحتراف التجارية في الرياض عن <strong >سكرتير تنفيذي</strong> للانضمام إلى فريقها بدوام كامل. يهدف هذا الدور إلى تقديم دعم إداري وتنفيذي رفيع المستوى للرئيس التنفيذي، مع إدارة المكتب التنفيذي بكفاءة عالية. سيعمل شاغل الوظيفة كحلقة وصل ومحرك متابعة بين الرئيس التنفيذي وجميع قطاعات وإدارات المنظومة، لضمان تحويل التوجيهات إلى مهام ومتابعة تنفيذها بدقة.</p> <h3 >المهام والمسؤوليات الرئيسية</h3>
<ul >
<li >تنظيم وإدارة جدول أعمال وتقويم الرئيس التنفيذي، وتنسيق اللقاءات والاجتماعات الداخلية والخارجية.</li>
<li >استقبال جميع التوجيهات والمهام والطلبات الصادرة من الرئيس التنفيذي وإعادة صياغتها وتوزيعها بوضوح.</li>
<li >إعداد وتحضير ملفات الاجتماعات، العروض التقديمية، والتقارير التنفيذية المطلوبة.</li>
<li >حضور الاجتماعات الهامة وتدوين محاضرها وتوثيق القرارات وتكليفات العمل.</li>
<li >صياغة الخطابات والمراسلات الرسمية والتقارير التنفيذية باللغتين العربية والإنجليزية.</li>
<li >متابعة التكليفات مع الإدارة المالية، الشؤون الإدارية، والشركات التابعة للمنظومة لضمان سرعة التنفيذ وجودة المخرجات.</li>
<li >إعداد تقارير متابعة دورية توضح حالة المهام ونسبة الإنجاز وأي معوقات.</li>
<li >حفظ الوثائق والملفات المتعلقة بأعمال المدير/الرئيس وإعداد وتقديم تقارير العمل وتوثيقها.</li>
</ul> <h3 >إدارة التقنية والأنظمة</h3>
<ul >
<li >التعامل الاحترافي مع برامج إدارة المهام والمشاريع الإلكترونية مثل (Odoo, MS Project).</li>
<li >الاستخدام المتقدم لبرامج أوفيس (Excel, PowerPoint, Word, Outlook) للتحليل وإعداد العروض والخطابات.</li>
<li >إدارة نظام الأرشيف والتوثيق الرقمي للمستندات والقرارات بأسلوب آمن وسري للغاية.</li>
<li >الاستخدام الفعال في إدارة البريد الإلكتروني والمهام والتعامل الرقمي لجميع مهام العمل.</li>
</ul> <h3 >المؤهلات والخبرات</h3>
<ul >
<li >مؤهل علمي: دبلوم أو بكالوريوس في إدارة الأعمال، الإدارة العامة، أو السكرتارية التنفيذية.</li>
<li >خبرة عملية: من <strong >5 إلى 7+ سنوات</strong> في السكرتارية التنفيذية وإدارة المكاتب مع كبار الإداريين والتنفيذيين.</li>
<li >خبرة قوية في التعامل مع الهياكل التنظيمية المتعددة الشركات والإدارات.</li>
</ul> <h3 >المهارات والصفات الشخصية</h3>
<ul >
<li >القدرة على التنظيم وترتيب الأولويات وإدارة المهام المتعددة بدقة.</li>
<li >مهارات اتصال وتواصل رفيعة للتنسيق السلس بين الإدارات.</li>
<li >مهارة متابعة قوية، مع إصرار وحس عالٍ بمتابعة المهام حتى إغلاقها بالكامل وتدقيق التفاصيل.</li>
<li >إتقان التعامل مع البرامج والأنظمة الحديثة والتحول الرقمي.</li>
<li >القدرة على تحمل ضغط العمل والمرونة في التعامل مع المهام الطارئة والأولويات المتغيرة.</li>
<li >دقة متناهية وسرية تامة في الحفاظ على أسرار المنظومة ودقة المخرجات والبيانات.</li>
</ul></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Summary</b></p><ul><li>This Technology Architect role focuses on designing and guiding robust integration solutions using Tibco Business Works and related technologies for finance and automotive domains. The architect will translate complex business processes into scalable secure and high performing integration architectures while mentoring teams and ensuring alignment with enterprise standards. The role is based in office during day shifts and does not require travel.</li></ul><p><br></p><p><b>Responsibilities</b></p><ul><li>Design and architect end to end integration solutions using Tibco Business Works Tibco BW Container Edition and Tibco Cloud Integration to address complex finance and automotive business processes with high scalability and resilience.</li><li>Define robust messaging and integration patterns leveraging Tibco EMS Tibco Administrator Java and Java Message Service to ensure reliable transactional flows and optimized system throughput across multiple enterprise platforms.</li><li>Develop detailed service interface contracts and data models using XML Schema Definition XSD JSON XML and XSLT that standardize information exchange and improve interoperability between financial applications and automotive systems.</li><li>Implement and govern Rest API and SOAP based services that enable secure controlled and well documented access to core finance and automotive capabilities supporting internal systems and external partner integrations.</li><li>Review and optimize integration solution designs produced by project teams ensuring adherence to architectural principles performance benchmarks security guidelines and compliance requirements for finance and accounting.</li><li>Collaborate closely with finance accounting and automotive stakeholders to translate functional requirements into technical architectures that reduce manual effort improve data accuracy and enhance end customer experience.</li><li>Establish integration standards reusable components and design guidelines for Tibco and Java solutions that enable efficient project delivery reduce defects and support long term maintainability of enterprise platforms.</li><li>Conduct performance tuning capacity planning and resilience reviews across integration landscapes using monitoring insights to prevent outages minimize latency and maintain reliable operations for critical financial and automotive transactions.</li><li>Guide engineering teams on best practices for error handling logging version control and deployment of Tibco Business Works Tibco BW Container Edition and Tibco Cloud Integration solutions to ensure stable and predictable releases.</li><li>Coordinate with security and compliance teams to embed data protection regulatory controls and audit readiness into integration architectures supporting finance accounting policies and automotive industry regulations.</li><li>Provide architectural oversight during project execution clarifying design decisions resolving integration risks and ensuring that technical implementations remain aligned to strategic enterprise roadmaps.</li><li>Document integration architectures data flows and service catalogs in a clear and structured manner so that operations teams can support environments effectively and future initiatives can build on well understood assets.</li><li>Engage in continuous improvement initiatives by evaluating emerging integration technologies refining Tibco based practices and proposing enhancements that increase business agility and societal impact through streamlined financial and mobility services.</li></ul><p><br></p><p><b>About Cognizant: </b></p><p>Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. </p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications</b></p><ul><li>Bring extensive experience in Tibco Business Works Tibco BW Container Edition Tibco Cloud Integration Tibco EMS Tibco Administrator and Java to architect robust integration solutions for finance and automotive enterprises.</li><li>Demonstrate strong proficiency in XML Schema Definition XSD JSON XML XSLT Rest API SOAP and Java Message Service enabling the creation of flexible service interfaces and standardized data models across heterogeneous systems.</li><li>Apply deep domain knowledge in finance and accounting to design architectures that support accurate reporting regulatory compliance streamlined financial operations and trustworthy customer facing services.</li><li>Utilize practical experience in the automotive industry to model complex supply chain telematics and product lifecycle integrations that support innovation in mobility services and operational excellence.</li><li>Show proven ability to work in an office based day shift model collaborating effectively with cross functional teams and ensuring consistent engagement with stakeholders throughout project lifecycles.</li><li>Preferred certifications include Tibco Certified Professional in BusinessWorks and industry recognized Java certification.</li></ul><p><br></p></div>
<h3 >Role Overview</h3>
<p >CoorB is seeking a <strong >Firewall Engineer</strong> for a contract position based in Jiddah, Makkah, Saudi Arabia. This role is central to managing and securing the organization's network perimeter and requires candidates with 5-10 years of specialized experience in firewall engineering.</p> <h3 >Core Function and Impact</h3>
<p >The Firewall Engineer will be responsible for the design, deployment, administration, and support of the organization’s enterprise firewall and perimeter security infrastructure. A key objective is to ensure secure, segmented, and policy-compliant traffic flow across data center, campus, remote-access, and hybrid environments. The role also involves active support for security operations, change management processes, incident response, and the continuous improvement of firewall controls.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Manage firewall rule bases, security policies, NAT configurations, application control, and URL filtering in line with approved security standards and change management processes.</li>
<li >Configure, maintain, and troubleshoot site-to-site and remote-access VPN solutions to ensure secure connectivity for users, partners, and business systems.</li>
<li >Monitor firewall performance, traffic flows, and security events to identify anomalies, policy violations, and potential threats.</li>
<li >Perform traffic analysis, root-cause investigation, and troubleshooting for firewall, VPN, and perimeter security incidents.</li>
<li >Support incident response activities by providing firewall logs, analysis, containment actions, and remediation recommendations.</li>
<li >Harden firewall configurations and remediate vulnerabilities identified through security scans, audits, assessments, and internal reviews.</li>
<li >Maintain firmware, patches, signatures, and configuration backups to ensure platform stability, security, and compliance.</li>
</ul> <h3 >Operational Engagement and Documentation</h3>
<ul >
<li >Review firewall rule requests for accuracy, necessity, risk, and compliance before implementation.</li>
<li >Maintain up-to-date technical documentation, network/security diagrams, standard operating procedures, and change records.</li>
<li >Participate in planned maintenance windows, on-call support, disaster recovery activities, and security infrastructure projects as required.</li>
<li >Collaborate with network, infrastructure, cloud, application, and security teams to support secure architecture and connectivity requirements.</li>
</ul> <h3 >Experience Requirements</h3>
<p >Candidates for the Firewall Engineer position should possess <strong >5 to 10 years of experience</strong> in a dedicated firewall engineering, network security, or a closely related role. This experience should encompass the design, deployment, administration, and support of enterprise-level firewall and perimeter security solutions.</p> <h3 >Work Arrangement</h3>
<p >This is a contract position located in Jiddah, Makkah, Saudi Arabia. The salary for this role will be discussed during the interview process.</p>
<h3 >Role Overview</h3>
<p >CoorB is seeking a <strong >Firewall Engineer</strong> for a contract position based in Jiddah, Makkah, Saudi Arabia. This role is central to managing and securing the organization's network perimeter and requires candidates with 5-10 years of specialized experience in firewall engineering.</p> <h3 >Core Function and Impact</h3>
<p >The Firewall Engineer will be responsible for the design, deployment, administration, and support of the organization’s enterprise firewall and perimeter security infrastructure. A key objective is to ensure secure, segmented, and policy-compliant traffic flow across data center, campus, remote-access, and hybrid environments. The role also involves active support for security operations, change management processes, incident response, and the continuous improvement of firewall controls.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Manage firewall rule bases, security policies, NAT configurations, application control, and URL filtering in line with approved security standards and change management processes.</li>
<li >Configure, maintain, and troubleshoot site-to-site and remote-access VPN solutions to ensure secure connectivity for users, partners, and business systems.</li>
<li >Monitor firewall performance, traffic flows, and security events to identify anomalies, policy violations, and potential threats.</li>
<li >Perform traffic analysis, root-cause investigation, and troubleshooting for firewall, VPN, and perimeter security incidents.</li>
<li >Support incident response activities by providing firewall logs, analysis, containment actions, and remediation recommendations.</li>
<li >Harden firewall configurations and remediate vulnerabilities identified through security scans, audits, assessments, and internal reviews.</li>
<li >Maintain firmware, patches, signatures, and configuration backups to ensure platform stability, security, and compliance.</li>
</ul> <h3 >Operational Engagement and Documentation</h3>
<ul >
<li >Review firewall rule requests for accuracy, necessity, risk, and compliance before implementation.</li>
<li >Maintain up-to-date technical documentation, network/security diagrams, standard operating procedures, and change records.</li>
<li >Participate in planned maintenance windows, on-call support, disaster recovery activities, and security infrastructure projects as required.</li>
<li >Collaborate with network, infrastructure, cloud, application, and security teams to support secure architecture and connectivity requirements.</li>
</ul> <h3 >Experience Requirements</h3>
<p >Candidates for the Firewall Engineer position should possess <strong >5 to 10 years of experience</strong> in a dedicated firewall engineering, network security, or a closely related role. This experience should encompass the design, deployment, administration, and support of enterprise-level firewall and perimeter security solutions.</p> <h3 >Work Arrangement</h3>
<p >This is a contract position located in Jiddah, Makkah, Saudi Arabia. The salary for this role will be discussed during the interview process.</p>
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26130972<br><br><strong>Job Category</strong> Rooms & Guest Services Operations<br><br><strong>Location</strong> Prince Mohammed Bin Abdulaziz Street, Al Andalus, Jeddah 23326, Saudi ArabiaVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Supporting Management of Front Desk Team <br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li><li> Ensures employee recognition is taking place on all shifts.</li><li> Establishes and maintains open, collaborative relationships with employees.<br><br></li></ul><strong>Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals<br><br></strong><ul><li> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li><li> Strives to improve service performance.</li><li> Collaborates with the Front Office Manager on ways to continually improve departmental service.</li><li> Communicates a clear and consistent message regarding the Front Office goals to produce desired results.</li><li> Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.</li><li> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br></li></ul><strong>Ensuring Exceptional Customer Service <br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Sets a positive example for guest relations.</li><li> Displays outstanding hospitality skills.</li><li> Empowers employees to provide excellent customer service.</li><li> Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</li><li> Provides feedback to employees based on observation of service behaviors.</li><li> Handles guest problems and complaints effectively.</li><li> Interacts with guests to obtain feedback on product quality and service levels.<br><br></li></ul><strong>Managing Projects and Policies<br><br></strong><ul><li> Implements the customer recognition/service program, communicating and ensuring the process.</li><li> Ensures compliance with all Front Office policies, standards and procedures.</li><li> Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li><li> Functions in place of the Front Office Manager in his/her absence.</li><li> Communicates critical information from pre- and post-convention meetings to the Front Office staff.</li><li> Participates in department meetings.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.<br><br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Supporting Management of Front Desk Team <br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Ensures employee recognition is taking place on all shifts.<br>• Establishes and maintains open, collaborative relationships with employees.<br>Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Strives to improve service performance.<br>• Collaborates with the Front Office Manager on ways to continually improve departmental service.<br>• Communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Sets a positive example for guest relations.<br>• Displays outstanding hospitality skills.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Handles guest problems and complaints effectively.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>Additional Responsibilities <br>• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Functions in place of the Front Office Manager in his/her absence.<br>• Communicates critical information from pre- and post-convention meetings to the Front Office staff.<br>• Participates in department meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26128725<br><br><strong>Job Category</strong> Rooms & Guest Services Operations<br><br><strong>Location</strong> 3017 Alemam Mohamed Bin Masoud, Al Ruqiyah, RDFA7628, Ad Diriyah 13712, Saudi ArabiaVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Supporting Management of Front Desk Team <br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li><li> Ensures employee recognition is taking place on all shifts.</li><li> Establishes and maintains open, collaborative relationships with employees.<br><br></li></ul><strong>Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals<br><br></strong><ul><li> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li><li> Strives to improve service performance.</li><li> Collaborates with the Front Office Manager on ways to continually improve departmental service.</li><li> Communicates a clear and consistent message regarding the Front Office goals to produce desired results.</li><li> Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.</li><li> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br></li></ul><strong>Ensuring Exceptional Customer Service <br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Sets a positive example for guest relations.</li><li> Displays outstanding hospitality skills.</li><li> Empowers employees to provide excellent customer service.</li><li> Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</li><li> Provides feedback to employees based on observation of service behaviors.</li><li> Handles guest problems and complaints effectively.</li><li> Interacts with guests to obtain feedback on product quality and service levels.<br><br></li></ul><strong>Managing Projects and Policies<br><br></strong><ul><li> Implements the customer recognition/service program, communicating and ensuring the process.</li><li> Ensures compliance with all Front Office policies, standards and procedures.</li><li> Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li><li> Functions in place of the Front Office Manager in his/her absence.</li><li> Communicates critical information from pre- and post-convention meetings to the Front Office staff.</li><li> Participates in department meetings.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>تقدم مجموعة فنادق ومنتجعات لاكشيري كوليكشن، التي تضم أكثر من 120 فندقًا في أكثر من 35 بلدًا، وعدًا بتجارب أصيلة تستحضر ذكريات دائمة وثمينة. إن خبرتنا التي تزيد عن 100 عام، بدءًا من عام 1906 تحت علامة CIGA الإيطالية – وهي مجموعة من العقارات الأكثر شهرة وتميزًا في أوروبا – بمثابة أساس متين بينما نتطور باستمرار لتجاوز رغبات المسافر الفاخر.<br><br>من القصور الأسطورية والملاذات النائية إلى الكلاسيكيات الحديثة الخالدة، يمثل كل فندق ومنتجع فاخر تعبيرًا فريدًا وعزيزًا عن موقعه – بوابة للسحر الثقافي والكنوز في الوجهة. إذا كنت شخصًا لديه تقدير لسرد القصص المثيرة للاهتمام، وتهتم بشدة وشغف بتراث هذه الوجهة، وترغب في تقديم ضيافة حقيقية وشخصية واستباقية، فإننا ندعوك في رحلتنا. عند الانضمام إلى لاكشري كولكشن، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. <strong>كن</strong> في المكان الذي يمكنك فيه القيام بأفضل أعمالك، <strong>وابدأ</strong> هدفك، <strong>وانتمي</strong> إلى فريق عالمي مذهل، <strong>لتصبح</strong> أفضل نسخة منك.
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26128725<br><br><strong>Job Category</strong> Rooms & Guest Services Operations<br><br><strong>Location</strong> 3017 Alemam Mohamed Bin Masoud, Al Ruqiyah, RDFA7628, Ad Diriyah 13712, Saudi ArabiaVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Supporting Management of Front Desk Team <br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li><li> Ensures employee recognition is taking place on all shifts.</li><li> Establishes and maintains open, collaborative relationships with employees.<br><br></li></ul><strong>Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals<br><br></strong><ul><li> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li><li> Strives to improve service performance.</li><li> Collaborates with the Front Office Manager on ways to continually improve departmental service.</li><li> Communicates a clear and consistent message regarding the Front Office goals to produce desired results.</li><li> Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.</li><li> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br></li></ul><strong>Ensuring Exceptional Customer Service <br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Sets a positive example for guest relations.</li><li> Displays outstanding hospitality skills.</li><li> Empowers employees to provide excellent customer service.</li><li> Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</li><li> Provides feedback to employees based on observation of service behaviors.</li><li> Handles guest problems and complaints effectively.</li><li> Interacts with guests to obtain feedback on product quality and service levels.<br><br></li></ul><strong>Managing Projects and Policies<br><br></strong><ul><li> Implements the customer recognition/service program, communicating and ensuring the process.</li><li> Ensures compliance with all Front Office policies, standards and procedures.</li><li> Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li><li> Functions in place of the Front Office Manager in his/her absence.</li><li> Communicates critical information from pre- and post-convention meetings to the Front Office staff.</li><li> Participates in department meetings.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.<br><br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Supporting Management of Front Desk Team <br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Ensures employee recognition is taking place on all shifts.<br>• Establishes and maintains open, collaborative relationships with employees.<br>Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Strives to improve service performance.<br>• Collaborates with the Front Office Manager on ways to continually improve departmental service.<br>• Communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Sets a positive example for guest relations.<br>• Displays outstanding hospitality skills.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Handles guest problems and complaints effectively.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>Additional Responsibilities <br>• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Functions in place of the Front Office Manager in his/her absence.<br>• Communicates critical information from pre- and post-convention meetings to the Front Office staff.<br>• Participates in department meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Supporting Management of Front Desk Team <br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Ensures employee recognition is taking place on all shifts.<br>• Establishes and maintains open, collaborative relationships with employees.<br>Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Strives to improve service performance.<br>• Collaborates with the Front Office Manager on ways to continually improve departmental service.<br>• Communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Sets a positive example for guest relations.<br>• Displays outstanding hospitality skills.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Handles guest problems and complaints effectively.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>Additional Responsibilities <br>• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Functions in place of the Front Office Manager in his/her absence.<br>• Communicates critical information from pre- and post-convention meetings to the Front Office staff.<br>• Participates in department meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional. <br>But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.<br>We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Supporting Management of Front Desk Team <br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Ensures employee recognition is taking place on all shifts.<br>• Establishes and maintains open, collaborative relationships with employees.<br>Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Strives to improve service performance.<br>• Collaborates with the Front Office Manager on ways to continually improve departmental service.<br>• Communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Sets a positive example for guest relations.<br>• Displays outstanding hospitality skills.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Handles guest problems and complaints effectively.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>Additional Responsibilities <br>• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Functions in place of the Front Office Manager in his/her absence.<br>• Communicates critical information from pre- and post-convention meetings to the Front Office staff.<br>• Participates in department meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Supporting Management of Front Desk Team <br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Ensures employee recognition is taking place on all shifts.<br>• Establishes and maintains open, collaborative relationships with employees.<br>Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Strives to improve service performance.<br>• Collaborates with the Front Office Manager on ways to continually improve departmental service.<br>• Communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Sets a positive example for guest relations.<br>• Displays outstanding hospitality skills.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Handles guest problems and complaints effectively.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>Additional Responsibilities <br>• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Functions in place of the Front Office Manager in his/her absence.<br>• Communicates critical information from pre- and post-convention meetings to the Front Office staff.<br>• Participates in department meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h3>About Lucid Motors</h3><p>Lucid Motors focuses on creating mobility experiences through innovation, leveraging proprietary technology and software-defined vehicle architecture. The company's vehicles are designed to combine performance, sustainability, design, and engineering. Lucid achieves this through deep vertical integration, with design, engineering, and production managed in-house across global offices and manufacturing facilities.</p><h3>Position Overview</h3><p>Lucid Motors is seeking a <strong>DU Staff Process Engineer</strong> with 5-10 years of experience for a full-time position. This role holds senior technical authority for Drive Unit manufacturing processes, encompassing rotor/stator, gearbox, motor integration, HV connection, sealing, EOL, and NVH. The engineer will be responsible for process architecture, APQP/PPAP, capability, yield, cost, and future product readiness. The primary mission is to deliver safe, capable, and sustainable Powertrain operations while accelerating local technical capability and launch readiness.</p><h3>Key Responsibilities</h3><ul><li>Define end-to-end process flow, specifications, parameters, critical characteristics, control methods, and reaction plans.</li><li>Manage PFD, PFMEA, Control Plan, SWI, shop setup, centerline, and change-control coherence across DU operations.</li><li>Lead DFM/DFA, tolerance, tooling, and testability reviews with Product Engineering, Supplier Quality, Test, and AME.</li><li>Lead equipment/process validation, MSA and calibration, capability, run-at-rate, and PPAP evidence within applicable IATF/APQP expectations.</li><li>Set first-off-tool, pilot, safe-launch, and release-to-production criteria; govern deviation and action closure.</li><li>Own FPY/Cpk/yield/scrap roadmap; utilize SPC, DoE, and structured problem-solving for chronic losses.</li><li>Drive cycle-time, labor, material, and warranty-risk reduction while protecting process capability and safety.</li><li>Manage manufacturing-related warranty claims and field issues, implementing timely PCA and collaborating cross-functionally to resolve all field issues.</li><li>Mentor engineers and technicians to enable technical leadership across DU operations.</li><li>Chair technical reviews and resolve cross-functional process risks.</li><li>Lead manufacturing readiness for variants, design changes, localization, and future programs.</li><li>Interface with Production, Quality, Maintenance, Automation/Robotics, Manufacturing Engineering, EHS, Supply Chain, IT/OT, HR/L&D, and equipment suppliers.</li><li>Ensure data and documentation accuracy, audit readiness, and disciplined handover and sign-off.</li><li>Maintain safety standards including LOTO, guarding, interlocks, and HV controls.</li><li>Protect product conformity, traceability, and calibrated-tool discipline; contain abnormalities and preserve objective evidence.</li><li>Support stable flow, takt/cycle achievement, and rapid, structured escalation of constraints.</li><li>Reduce scrap, rework, downtime, energy, and consumable losses through data-based countermeasures.</li><li>Build Saudi national capability through coaching, cross-training, ILU progression, and knowledge transfer.</li><li>Participate in and lead tier meetings, 5S, Kaizen, QRQC, and closed-loop corrective action.</li><li>Develop training materials, competency matrices, and OJT plans.</li></ul><h3>Qualifications and Requirements</h3><ul><li>5-10 years of experience in a relevant field.</li><li>Ability to work around automated equipment.</li><li>Ability to work with high-voltage Powertrain products where authorized.</li></ul>
As an HR Intern, you will support the Human Resources department in day-to-day administrative tasks, recruitment processes, employee onboarding, and various HR projects. You will work closely with HR professionals who will mentor you and help you develop practical HR skills. Key Responsibilities:Recruitment Support: Assist with drafting and posting job descriptions on various job boards and social media platforms. Resume Screening: Review initial applications and resumes to identify potential candidates. Interview Scheduling: Coordinate and schedule interviews between candidates and hiring managers. Onboarding: Assist in the preparation of new hire orientations and onboarding materials. HR Administration: Update and maintain employee records in the HRIS (Human Resources Information System) or internal databases. Employee Engagement: Help organize team-building activities, company events, and employee wellness programs. Record Keeping: Assist with filing, organizing HR documents, and ensuring data confidentiality. General Support: Respond to basic employee inquiries and assist the HR team with ad-hoc projects as needed. Qualifications and Requirements:Education: Currently enrolled in or a recent graduate with a degree in Human Resources, Business Administration, Psychology, or a related field. Skills:Strong written and verbal communication skills in English (and Arabic if required). Excellent organizational skills and high attention to detail. Ability to handle sensitive information with the utmost confidentiality. Technical Knowledge: Proficiency in Microsoft Office Suite (Word, Excel, Power Point). Familiarity with Linked In or other recruitment platforms is a plus. Personality: Eager to learn, proactive, and a strong team player.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.</span></p><br><p><span><strong>The project:</strong></span></p><br><p><span>This is an opportunity to work on one of the largest programmes in Saudi Arabia. This unique project consists of major mixed-use development including sports facilities, entertainment, and arts along with all associated infrastructure.</span></p><br><p><span>The role is delivery-focused and will be responsible for managing contractor performance, construction activities, programme milestones, quality standards and safety objectives across a complex portfolio of works. The successful candidate will work closely with project management, commercial, project controls and technical teams to ensure successful delivery in line with programme, budget and quality requirements.</span></p><br><p><span><strong>You’ll be responsible for:</strong></span></p><br><ul><li><span>Lead the construction delivery of track, infield and associated external works packages from mobilisation through to completion and handover. </span></li><li><span>Manage and oversee main contractors, subcontractors and site supervision teams. </span></li><li><span>Monitor site progress against programme milestones and implement mitigation measures where required. </span></li><li><span>Drive construction productivity and ensure delivery objectives are achieved. </span></li><li><span>Ensure works are executed in accordance with approved drawings, specifications, quality standards and contractual requirements. </span></li><li><span>Coordinate construction activities across multiple stakeholders and disciplines. </span></li><li><span>Oversee the delivery of earthworks, grading, drainage, utilities diversions, surfacing, external works and specialist civil engineering packages. </span></li><li><span>Review contractor methodologies, recovery plans and short-term programmes. </span></li><li><span>Manage site risks, constraints and interface issues to minimise disruption to delivery. </span></li><li><span>Support project controls and commercial teams with progress reporting, change management and contractual matters. </span></li><li><span>Chair construction progress meetings and coordinate site-based workshops. </span></li><li><span>Monitor compliance with health, safety, environmental and quality requirements at all times. </span></li><li><span>Oversee testing, commissioning, snagging, defect resolution and handover activities.</span></li><li><span>Provide regular reporting on progress, risks, key issues and mitigation actions. </span></li><li><span>Support operational readiness and transition activities prior to handover.</span></li><li><span><span>Works collaboratively towards the common goal of net zero carbon transition, and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.</span></span></li></ul><p><span><strong>You’ll need to have:</strong></span></p><br><ul><li><span>Degree qualified in Civil Engineering, Construction Management, Engineering or a related discipline.</span></li><li><span>Minimum 15 years' experience delivering major civil engineering and construction projects.</span></li><li><span>Proven experience managing large-scale earthworks, infrastructure, external works or heavy civil packages during the construction phase.</span></li><li><span>Demonstrable experience overseeing main contractors on complex developments. </span></li><li><span>Strong understanding of construction methodologies, sequencing, temporary works and site logistics.</span></li><li><span>Experience managing multidisciplinary site teams within fast-paced delivery environments. </span></li><li><span>Strong knowledge of health and safety regulations and construction best practice. </span></li><li><span>Experience managing programme, quality, risk and delivery performance. </span></li><li><span>Ability to build effective relationships with contractors, consultants and stakeholders. </span></li><li><span>Experience within a PMC, client-side, Delivery Partner or programme management environment is preferred. </span></li><li><span>Professional accreditation such as MCIOB, PMP, PE, CEng or equivalent is advantageous.</span></li><li><span>Necessary visa criteria for the Kingdom of Saudi Arabia and have relevant work experience working on high-valued projects/programmes for a project management consultancy business, which are required for immigration and client approval.</span></li></ul><p><span><strong>Our values</strong></span></p><br><p><span><strong>Safety first - Going home safe and well:</strong> We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.</span></p><br><p><span><strong>Client focus - Deliver on our promise: </strong>We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.</span></p><br><p><span><strong>Integrity - Always do the right thing: </strong>We influence positive outcomes within our industry while always aligning with our compliance obligations.</span></p><br><p><span><strong>Create opportunity - For our people to excel: </strong>We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.</span></p><br><p><span>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.</span></p><br><p><span>We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.</span></p><br><p><br><span>#LI-Onsite</span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>The Rental Operations Manager will lead and oversee rental operations across multiple branches and airport counters in Saudi Arabia, including Riyadh, Jeddah, Khobar, Qassim, and Hail. The role is responsible for ensuring smooth daily operations, consistent customer service standards, efficient fleet utilization, strong branch performance, and the achievement of operational and commercial targets. The position will manage multiple branch teams, coordinate closely with Fleet, Maintenance, Finance, Sales, Marketing, Customer Experience, and HR departments, and ensure that company policies and strategic initiatives are implemented consistently across all locations. The position is based in Riyadh and requires frequent travel to rental branches across the Kingdom based on operational and business needs.</p><p>Responsibilities:</p><ul><li>Manage and supervise front office operations across rental branches and airport counters to ensure smooth daily business activities and high service standards.</li><li>Lead branch teams including rental agents, shift supervisors, customer service staff, and operational coordinators to achieve operational and commercial targets.</li><li>Ensure efficient handling of customer interactions including reservations, vehicle handover, returns, upgrades, complaints resolution, and loyalty program engagement.</li><li>Implement operational procedures to standardize front office activities and enhance customer experience consistency across all locations.</li><li>Optimize branch operational performance through workforce planning, scheduling efficiency, and resource allocation.</li><li>Coordinate closely with Fleet and Maintenance teams to maximize vehicle availability, minimize downtime, and improve fleet rotation efficiency</li><li>Analyze branch and regional performance KPIs including utilization, revenue per rental, conversion rates, customer retention, and operational productivity.</li><li>Identify business expansion opportunities including new branch locations, airport operations, corporate partnerships, and high-demand service areas.</li><li>Conduct market and competitor analysis to support network optimization and expansion strategies.</li><li>Coordinate branch opening projects and operational readiness for new locations, ensuring staffing, training, process implementation, and service compliance.</li><li>Collaborate with Sales, Marketing, and Revenue teams to support promotional campaigns, seasonal demand planning, and customer acquisition initiatives</li><li>Coordinate closely with the Finance Department to monitor branch financial performance, support invoicing accuracy, follow up on pending collections and ensure timely resolution of overdue accounts.</li><li>Ensure compliance with company policies, operational procedures, safety regulations, and brand standards across all branches.</li><li>Prepare operational reports and present performance insights, challenges, and recommendations to senior management.</li><li>Manage escalated customer and operational issues promptly while maintaining service quality and business continuity.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum 5 years of experience in car rental operations, rental management, or a similar role. Previous experience managing multiple rental branches is strongly preferred. Airport rental operations experience is preferred but not mandatory. Strong knowledge of daily car rental operations and customer service processes. Experience managing rental agents, supervisors, customer service teams, and operational coordinators. Bacheloru2019s degree or equivalent relevant experience. Fluent Arabic and excellent English communication skills. Good knowledge of rental regulations and operational procedures. Proficiency in Microsoft Excel and Word. Experience using rental, reservation, scheduling, or fleet management systems. Strong leadership, communication, problem-solving, and decision-making skills. Willingness to travel frequently across Saudi Arabia based on business needs. Car rental experience within Saudi Arabia.</p>