Program Officer Jobs - Al Ahsa Saudi

<p><strong>About the Fellowship</strong></p><br><p>We are looking for a <strong><em>Market Intelligence & Sales Fellow</em></strong> who wants hands-on exposure to how an early-stage company validates a market, identifies commercial opportunities, and turns research into business development.</p><br><p>This role combines two closely connected disciplines:</p><ul><li><p><strong><em>Market Intelligence</em></strong> — understanding the market, customers, competitors, pricing and opportunities.</p></li><li><p><strong><em>Sales & Business Development</em></strong> — turning those insights into conversations, partnerships, leads and potential customers.</p><br></li></ul><p>You will work closely with the founder and contribute to real commercial decisions around Traelli’s launch and growth strategy. This is not a role where you will simply prepare reports.</p><br><p>We want someone who is willing to <strong><em>research, speak to people, test assumptions and convert insights into action.</em></strong></p><br><p><strong>What You May Work On</strong></p><p>Your work may include:</p><ul><li><p>Researching the home and technical services market in Saudi Arabia</p></li><li><p>Analysing competitors operating in AC, electrical, plumbing and broader home services</p></li><li><p>Comparing competitor pricing, service models, guarantees, response times and customer experience</p></li><li><p>Identifying underserved customer segments and geographic opportunities</p></li><li><p>Conducting customer interviews and structured market surveys</p></li><li><p>Identifying recurring customer pain points</p></li><li><p>Analysing customer reviews and market sentiment</p></li><li><p>Building market-sizing and opportunity assessments</p></li><li><p>Supporting TAM, SAM and SOM research</p></li><li><p>Researching residential compounds, property managers, SMEs and other potential customer segments</p></li><li><p>Identifying potential B2B and partnership opportunities</p></li><li><p>Building lead databases</p></li><li><p>Supporting outreach to prospective customers and partners</p></li><li><p>Testing sales messages and value propositions</p></li><li><p>Supporting cold outreach through email, LinkedIn and other appropriate channels</p></li><li><p>Recording and analysing objections from potential customers</p></li><li><p>Supporting early customer acquisition experiments</p></li><li><p>Tracking competitor launches, pricing changes and service expansion</p></li><li><p>Developing market-entry recommendations for Al Jubail, Dammam and Al Khobar</p></li><li><p>Contributing to future geographic and service-category expansion research</p><br></li></ul><p><strong>Example Research Questions</strong></p><p>You may help Traelli answer questions such as:</p><ul><li><p>What problems frustrate customers most when booking technical services?</p></li><li><p>Why do customers choose one service provider over another?</p></li><li><p>What makes customers trust or distrust a home-service platform?</p></li><li><p>How important are guarantees, technician professionalism, response time and transparent pricing?</p></li><li><p>Which customer segments experience the greatest service-quality problems?</p></li><li><p>Which areas of the Eastern Province appear underserved?</p></li><li><p>What should Traelli charge for different types of services?</p></li><li><p>What objections would prevent customers from trying Traelli?</p></li><li><p>Which services generate the strongest repeat demand?</p></li><li><p>Which partnerships could accelerate customer acquisition?</p></li><li><p>Which customer groups could become recurring B2B accounts?</p></li><li><p>What should Traelli avoid copying from existing competitors?</p><br></li></ul><p><strong>Typical Deliverables</strong></p><p>During the fellowship, you may produce:</p><ul><li><p>Competitor intelligence reports</p></li><li><p>Customer interview summaries</p></li><li><p>Market opportunity maps</p></li><li><p>Pricing comparisons</p></li><li><p>Customer-segment analyses</p></li><li><p>Sales lead databases</p></li><li><p>B2B prospect lists</p></li><li><p>Customer pain-point reports</p></li><li><p>Sales outreach experiments</p></li><li><p>Objection libraries</p></li><li><p>Partnership opportunity reports</p></li><li><p>Market-entry recommendations</p></li><li><p>Weekly commercial intelligence briefs</p></li><li><p>Sales pipeline reports</p></li><li><p>Service-category opportunity assessments</p><br></li></ul><p>The objective is not simply to collect information.</p><p>Every piece of research should ultimately answer: <strong><em>What should Traelli do differently because we now know this?</em></strong></p><p><strong>Desired Candidate Profile</strong></p><p>This fellowship may be particularly suitable for:</p><ul><li><p>Business Administration students or graduates</p></li><li><p>Marketing students or graduates</p></li><li><p>Sales and Business Development professionals</p></li><li><p>MBA students</p></li><li><p>Economics students</p></li><li><p>Entrepreneurship students</p></li><li><p>Market Research candidates</p></li><li><p>Management students</p></li><li><p>Commercial or strategy graduates</p></li><li><p>Early-career professionals interested in startups</p></li></ul><p>Candidates from technical or engineering backgrounds who are interested in commercial strategy are also welcome.</p><p>Previous startup experience is helpful but not required.</p><br><p><strong>What We Are Looking For</strong></p><p>We particularly value candidates who:</p><ul><li><p>Are comfortable speaking with new people</p></li><li><p>Can conduct structured market research</p></li><li><p>Are curious about customer behaviour</p></li><li><p>Can distinguish assumptions from evidence</p></li><li><p>Are comfortable with cold outreach</p></li><li><p>Can analyse competitors objectively</p></li><li><p>Communicate clearly in writing and conversation</p></li><li><p>Take ownership without waiting for detailed instructions</p></li><li><p>Are comfortable working in an early-stage environment</p></li><li><p>Can turn research into practical recommendations</p></li><li><p>Are willing to challenge the founder’s assumptions when evidence suggests otherwise</p></li></ul><p>Being able to prepare a PowerPoint presentation is not enough.</p><p>We are looking for people who can <strong><em>find information, interpret it, test it in the market and act on what they learn.</em></strong></p><br><p><strong>Preferred Skills</strong></p><p>Any combination of the following would be useful:</p><ul><li><p>Market research</p></li><li><p>Sales</p></li><li><p>Business development</p></li><li><p>Customer interviews</p></li><li><p>Competitive analysis</p></li><li><p>Lead generation</p></li><li><p>CRM</p></li><li><p>Excel / Google Sheets</p></li><li><p>PowerPoint</p></li><li><p>LinkedIn outreach</p></li><li><p>Email outreach</p></li><li><p>Data analysis</p></li><li><p>Survey design</p></li><li><p>B2B sales</p></li><li><p>Startup strategy</p></li><li><p>Arabic and English communication</p></li></ul><p>Knowledge of Saudi Arabia’s Eastern Province is particularly valuable.</p><br><p><strong>What You Will Gain</strong></p><p>The fellowship offers direct exposure to how an early-stage company moves from concept to market.</p><p>You may gain practical experience across:</p><p><strong><em>Market Research × Startup Strategy × Sales × Business Development × Customer Discovery × Commercial Operations</em></strong></p><br><p>Strong contributors may also receive:</p><ul><li><p>Fellowship completion certificate</p></li><li><p>LinkedIn recommendation based on contribution</p></li><li><p>Direct exposure to founder-level commercial decisions</p></li><li><p>Portfolio-ready market research where confidentiality permits</p></li><li><p>Experience working on real customer acquisition problems</p></li><li><p>Opportunity to participate in Traelli’s early market-entry strategy</p></li><li><p>Consideration for future paid employment at Traelli</p><br></li></ul><p><strong>Future Full-Time Opportunities</strong></p><p>One of the purposes of this fellowship is also to identify high-potential people who may eventually join Traelli’s core team.</p><p>Exceptional performance may lead to consideration for future roles such as:</p><ul><li><p>Market Intelligence Associate</p></li><li><p>Business Development Executive</p></li><li><p>Sales Executive</p></li><li><p>Growth Associate</p></li><li><p>Partnerships Associate</p></li><li><p>Founder’s Office / Strategy Associate</p></li></ul><p>However, participation in the fellowship <strong><em>guarantees employment</em></strong>.</p><br><p>Any future full-time opportunity would depend on individual performance, mutual fit, company requirements, funding, legal/work-authorisation requirements and position availability.</p><p>Traelli’s future operating team is tentatively expected to be based primarily in <strong><em>Al Jubail, Saudi Arabia</em></strong>.</p><p>Candidates should therefore indicate whether they would be willing to work from or relocate to Al Jubail if offered a suitable future full-time position.</p><br><p><strong>Important</strong></p><p>This is an <strong><em>8–12 week volunteer fellowship</em></strong>.</p><p>There is <strong><em>no salary or stipend during the fellowship period</em></strong>.</p><p>The programme is intended for research, commercial experimentation, learning and contribution to selected early-stage initiatives.</p><p>It is not intended to replace a normal salaried operational or sales employee.</p><br><p><strong>How to Apply</strong></p><p>Please submit your CV and briefly answer the following:</p><ol><li><p>Why are you interested in Traelli?</p></li><li><p>How many hours per week can you realistically contribute?</p></li><li><p>Which interests you more: market intelligence, sales/business development, or both?</p></li><li><p>What do you hope to gain from the fellowship?</p></li><li><p>What do you believe you could contribute to Traelli within 8–12 weeks?</p></li><li><p>Are you comfortable speaking to potential customers and conducting customer interviews?</p></li><li><p>Are you comfortable with cold outreach to potential customers or business partners?</p></li><li><p>If offered a future full-time position, would you be willing to work from <strong><em>Al Jubail, Saudi Arabia</em></strong>?</p></li></ol><br><p>Short Application Challenge</p><p>Please answer in no more than 200 words:</p><p><strong><em>“If Traelli were launching in Al Jubail, Dammam and Al Khobar tomorrow, what is the first thing you would want to learn about the market before spending money on customer acquisition?”</em></strong></p><br><p>We are more interested in <strong><em>how you think and how you approach evidence</em></strong> than in polished corporate language.</p><br><p>Help us understand the market before we try to change it. </p>