office manager Jobs
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<ol><li><p>Manage calendars, appointments, meetings, and daily schedules.</p></li><li><p>Prepare professional emails, correspondence, reports, and presentations.</p></li><li><p>Coordinate meetings, prepare minutes, and follow up on action items until completion.</p></li><li><p>Coordinate with internal departments and external stakeholders.</p></li><li><p>Arrange business travel, flights, hotels, and itineraries.</p></li><li><p>Maintain confidential documents and executive information.</p></li><li><p>Track assigned tasks, deadlines, approvals, and pending matters.</p></li><li><p>Proactively identify delays or issues and ensure timely follow-up.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><p>Desired Candidate Profile</p><ul><li><p>Bachelor’s Degree in <strong>Business Administration – Mandatory</strong>.</p></li><li><p><strong>5–10 years</strong> of relevant experience as an Executive Secretary, Executive Assistant, or Personal Assistant.</p></li><li><p>Proven experience supporting a <strong>CEO, Owner, General Manager, or Senior Management</strong>.</p></li><li><p>Excellent command of <strong>English and Arabic</strong>, both written and spoken.</p></li><li><p>Strong organizational, communication, and follow-up skills.</p></li><li><p>Ability to manage multiple priorities and meet deadlines.</p></li><li><p>Proactive, responsible, and able to work independently with minimal supervision.</p></li><li><p>High level of professionalism, confidentiality, and attention to detail.</p></li><li><p>Strong proficiency in <strong>Microsoft Office</strong>.</p></li><li><p>Good employment stability and a consistent career history preferred.</p></li></ul>
<p>A Sterilization Specialist is responsible for cleaning and maintaining the medical and surgical tools used in hospitals to avoid spreading of germs and infection.</p><p>Accountabilities</p><ul><li>Decontamination of surgical and medical instruments.</li><li>Decontaminate operating areas and set up equipment for surgical procedures.</li><li>Ensure hospitals comply with regulations, and work to protect their patients from any infection.</li><li>Assembling medical equipment.</li><li>Testing and performing quality control checks routinely to make sure that it s running properly.</li><li>Performing equipment inventory and restock supplies when needed.</li><li>Maintaining accurate sterilization records.</li><li>Keeping tools organized, sorting mismatched sets of instruments and making them available for physicians in a timely manner.</li></ul><p>The employee s duties are not limited to the above-mentioned accountabilities. The manager can assign other duties based on the business need.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Job Requirement</p><ul><li>Education Bachelor's degree in related specialization (chemistry, microbiology, biology, biochemistry)</li><li>Professional Accreditation Certificate authorized from Saudi Commission for Health Specialties</li><li>Experience Fresh Graduate</li><li>Computer Skills Office</li><li>Languages Arabic English</li></ul>
<h2 class="h5">Job description</h2>
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<ul><li>Manage and monitor daily operational activities.</li><li>Develop and implement operational plans to enhance workflow efficiency.</li><li>Oversee team performance and operational departments.</li><li>Identify key performance indicators (KPIs) and track their achievement.</li><li>Ensure service quality and compliance with standards and procedures.</li><li>Address operational challenges and make appropriate decisions.</li><li>Efficiently manage human resources and operations.</li><li>Monitor operational costs and expenses and work on improving them.</li><li>Prepare regular operational reports and submit them to senior management.</li><li>Continuously develop operational procedures and policies to improve processes.</li><li>Coordinate between departments to ensure workflow synergy and achieve objectives.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Bachelor's degree in Business Administration, Management, or a related field.</li><li>Minimum of <b>5 years</b> experience in operations management.</li><li>Previous experience in an Operations Manager role or a similar managerial position.</li><li>Strong ability to lead teams and manage performance.</li><li>High skills in planning, organizing, and problem-solving.</li><li>Able to make decisions and follow through on their implementation.</li><li>Proficiency in Microsoft Office applications.</li><li>Fluent in Arabic and English.</li><li>Experience in the Saudi market is preferred.</li></ul></div>
Overview<br>We are seeking a proactive and organized Business Coordinator / Accounting Assistant to support the daily administrative, HR, payroll, and financial coordination activities of our office in Riyadh. The ideal candidate will act as the main point of contact for consultants on operational matters and ensure smooth coordination between consultants, management, HR, and finance teams.<br>Key Responsibilities<br>1/ Consultant Coordination & HR Support Act as the daily SPOC (Single Point of Contact) for consultants regarding:HR-related matters Payroll follow-up Leave and attendance management administrative requests Ensure timely communication and resolution of consultants’ operational issues. Maintain accurate consultant records and documentation.<br>2/Onboarding Management Coordinate and manage the onboarding process for new consultants. Prepare onboarding documents and ensure completion of administrative formalities. Liaise with internal departments to ensure smooth integration of new hires.<br>3/Accounting & Administrative Support Follow up on consultants’ expense submissions and invoices. Coordinate expense validation and billing processes with finance teams. Monitor payment status and support accounting reconciliations when required. Commercial Proposal Follow-up Track the renewal of commercial proposals and consulting contracts. Coordinate with business managers and clients to ensure timely renewals. Maintain updated records of commercial agreements and renewals.<br>Profile & Qualifications Saudi National Bachelor’s degree in business administration, Accounting, Finance, or related field. Previous experience in coordination, administration, HR support, or accounting assistance is preferred. Strong organizational and communication skills. Ability to manage multiple priorities and work in a fast-paced environment. Good knowledge of Microsoft Office tools, especially Excel. Fluency in English & Arabic<br>Skills Excellent interpersonal and coordination skills Attention to detail Problem-solving mindset Ability to work independently and collaboratively Strong follow-up and reporting capabilities
<h2 class="h5">Job description</h2>
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<p>As HC Officer you will Carry out daily HR activities and ensure compliance with the company’s policies and procedures, while providing administrative and operational support to various departments in matters employee relations, training, and compliance with labour regulations. </p><p><br></p><p><b> What You’ll Bring :</b></p><p><br></p><p> • Prepare and manage employee files, ensuring they are regularly updated </p><ul><li>Monitor attendance, leave, and working hours in coordination with the payroll department. </li><li>Implement HR policies and procedures while ensuring employee compliance. </li><li>Support onboarding and orientation programs to integrate new employees into the work environment. </li><li>Assist in resolving employee-related issues and provide appropriate recommendations. </li><li>Ensure compliance with labor laws, social insurance, and relevant tax and zakat regulations. </li><li>Prepare periodic HR reports and submit them to the direct manager. </li><li>Coordinate with various departments to foster a positive and productive work environment. </li><li>Explain the provisions of HR policies and provide necessary clarifications to employees. </li><li>Process all types of leave requests efficiently and professionally. </li><li>Manage the database in <b>My Board</b>, ensuring all transactions are accurately recorded. </li><li>Work on government platforms such as <b>Qiwa, Taqat, Tamheer</b>, and others. </li><li> <b>Administration, Development, and Data Analysis:</b> </li><li>Prepare regular HR reports, including headcount, turnover, training programs, Saudization initiatives, and HRDF-related data. </li><li>Analyze HR data and provide insights to support decision-making. </li><li>Maintain accurate and up-to-date employee records, including personnel files, attendance logs, and databases such as SAP and My Board Portal. </li><li>Support the development and implementation of HR initiatives and projects. </li><li>Assist in resolving conflicts and disciplinary matters in accordance with company policies and legal requirements. </li><li>Implement HR SLA agreements and company policies to ensure compliance. </li><li>Manage the time tracking system to regulate attendance and working hours. </li><li>Conduct exit interviews for departing employees as per established procedures. </li><li><b>Government Platforms and Internal Coordination:</b> </li><li>Handle operations on government platforms such as GOSI, Qiwa, Mudad, Muqeem, HRDF, HRM, and others. </li><li>Lead the hiring and off boarding process for temporary employees while keeping the database updated. </li><li>Assist/lead in a business partner approach with departments such as production, sales, and ICT, based on directives from the line manager. </li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><br></p><p> <b>Minimum Qualifications & Experience</b></p><p>Diploma or Bachelor’s degree in HR or BA.</p><p><b>Experience:</b></p><p>• 1-2 years of experience in power transformers or related field service work.</p><p><b>Skills & Knowledge </b></p><ul><li>Familiarity with HR systems and labor laws in the Kingdom. </li><li>Good knowledge of Microsoft Office programs, especially Excel and Word. </li><li>Strong communication skills and the ability to interact with all organizational levels. </li><li>Fluent English communication</li><li>Good time management and multitasking abilities. </li><li>Confidentiality, accuracy, and strong problem-solving skills. </li><li>Discipline and seriousness in work. </li><li>Proactive attitude and team spirit. </li><li>Strong analytical and administrative skills. </li><li>Commitment to work ethics and quality standards. </li><li>Knowledge how to deal with SAP ERP.</li></ul><p><br></p></div>
From Land to Sea – Active Experiences in Nature’s Purest Form <br><br>Red Sea Sports s Entertainment (RSSE) is a dedicated subsidiary of Red Sea Global (RSG), responsible for designing and delivering outstanding land and marine experiences at The Red Sea destination. RSSE manages and operates a diverse portfolio of sports, adventure, and leisureofferings, including water sports through Galaxea, adventure activities via Akun, and leisure experiences delivered by WAMA. RSSE plays a key strategic role in the partnership between Red Sea Global and the Saudi Olympic s Paralympic Committee, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences. Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with Saudi Vision 2030, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.<br>Job Purpose The Head Technician is a site-based role responsible for ensuring the operational readiness, safety, and reliability of all dive-related equipment across the assigned asset(s). The role oversees the day-to-day management, inspection, servicing, repair, and recordkeeping of dive equipment, ensuring all assets function as intended and are maintained in line with manufacturer recommendations, local regulations, company standards, and operational requirements.<br>Job Responsibilities General Report to the Manager – Dive Operation and ensure all dive-related equipment is safe, serviceable, and operating as intended. Lead the day-to-day technical management of diving equipment, including inspection, testing, servicing, troubleshooting, and repairs. Support the planning and development of equipment requirements for current and future dive center assets. Provide technical support to other dive center locations, as required, to maintain consistent equipment standards across assets. Work flexibly across site-based, remote, and office environments in line with operational needs.<br>Establishment of Dive Center: Pre-Opening Support the Manager – Dive Operation in preparing, setting up, and commissioning dive center equipment and related technical components. Coordinate with relevant RSG departments during the delivery stage to ensure equipment requirements, operational readiness, and project milestones are achieved. Assist in establishing maintenance schedules, inventory controls, spare-parts planning, and technical documentation prior to opening.<br>Establishment of Dive Center: Post-Opening Maintain high equipment operating standards, with safety as the first priority at all times. Ensure all dive center equipment, maintenance, servicing, and repairs are completed professionally, accurately, and within required timelines. Maintain an accurate and up-to-date inventory of all dive-related equipment, tools, spare parts, and technical assets. Keep complete and accurate records of inspections, maintenance activities, servicing, repairs, faults, and corrective actions. Coordinate with the Dive Center Manager and operational teams to ensure sufficient spare parts and consumables are available for future servicing and repairs. Build effective working relationships with managers, colleagues, suppliers, service providers, and operational stakeholders. Support the daily running of the dive center by providing technical guidance and ensuring equipment readiness for guests and operational activities.<br>Policies, Systems, Processes, Procedures, Standards and Reports Comply with all relevant functional policies, processes, standard operating procedures, manufacturer guidelines, and work instructions to ensure the dive center operates in a safe, controlled, and consistent manner.<br>Safety, Quality & Environment Apply safety, quality, and environmental management policies, procedures, and controls to protect employees, guests, and the public; ensure legislative compliance; support high-quality service delivery; and promote responsible environmental practices.<br>Continuous Improvement Identify and contribute to continuous improvement opportunities across dive center systems, maintenance processes, equipment practices, cost efficiency, productivity, and alignment with international best practice.<br>Job Requirements<br>Qualification and Experience Recognized dive equipment servicing certification, such as PADI Equipment Specialist, PSI-PCI Visual Cylinder Inspector, or manufacturer-approved technician certification for major diving equipment brands. Recognized breathing-air compressor technician certification, such as Bauer Compressor Technician, Coltri Compressor Technician, or equivalent certification for high-pressure breathing-air compressor systems. Certified or qualified cylinder technician, with knowledge of inspection, testing, handling, and maintenance requirements. Proven experience in servicing, maintaining, troubleshooting, and repairing dive equipment, compressors, cylinders, and related technical assets. Strong experience in equipment management, inventory control, spare-parts coordination, and maintenance recordkeeping. Good knowledge of diving health, safety, quality, and environmental requirements. Valid Fit to Dive Medical certification.<br>Essential Skills Strong written and spoken English communication skills. Clear, confident, and professional communicator with internal and external stakeholders. Customer-focused mindset with a positive, proactive, and can-do attitude. Flexible and open-minded approach to changing operational environments, priorities, and tasks. Self-motivated and able to deliver work accurately within agreed deadlines. Able to maintain dive-related equipment in accordance with manufacturer recommendations, local legislation, and company policies. Excellent timekeeping, attention to detail, organization, and follow-through. Professional, reliable, and proactive, with the ability to act as a positive role model for colleagues. Able to work effectively with diverse cultures, nationalities, and multidisciplinary teams. Committed to maintaining the highest possible safety standards for guests, employees, and equipment users. Able to work in a dive resort environment and comply with professional grooming and presentation standards. Able to work independently and as part of a team, exercising sound judgment and discretion. Proficient in Microsoft Office and able to maintain accurate maintenance, inventory, and administrative records. Able to coordinate equipment maintenance planning, scheduling, documentation, and administration.<br>Desirable Skills Ability to communicate in an additional language, preferably Arabic. Strong guest experience orientation, particularly within high-end or luxury environments. Experience supporting high-end clientele with professionalism and discretion. Underwater photography or videography skills. Knowledge of marine life identification, including fish, invertebrates, reptiles, and mammals. Gas blending knowledge or certification.<br><br>Job Context The role operates within a high-end dive center environment under Galaxea, supporting safe, reliable, and guest-focused dive operations. The Head Technician is expected to work closely with dive operations, maintenance, suppliers, and cross-functional teams to ensure all technical equipment is ready, compliant, and maintained to the required standard.
<h3 >About the Role</h3>
<p >eXtra is seeking a <strong >Receiver</strong> to join its team in a full-time capacity. This role is crucial for ensuring the accurate and timely receipt of goods delivered to the store, verifying product quality, validity, and associated documentation. The Receiver supports overall stock accuracy, coordinates effectively with suppliers and security personnel, and is responsible for maintaining a safe, organized receiving area in full compliance with company standards.</p> <h3 >Core Responsibilities</h3>
<p >The Receiver's duties encompass comprehensive inventory management, operational coordination, and adherence to established procedures. Key responsibilities include managing inbound deliveries, processing returns and transfers, ensuring precise stock documentation, and maintaining an organized and compliant receiving environment.</p> <h3 >Inventory Management and Processing</h3>
<ul >
<li >Receive deliveries using the blind receiving process, verifying all goods against purchase orders.</li>
<li >Inspect barcodes, quantities, production/expiry dates, packaging integrity, and overall product quality.</li>
<li >Ensure the presence of the Operations Manager when receiving high-value or sensitive items.</li>
<li >Record all received goods in designated registers and update actual quantities in the system.</li>
<li >Perform daily system closure of receiving transactions, including receipts, returns (RTV), transfers, and invoices, ensuring accuracy and compliance with SOPs.</li>
<li >Process returns by verifying quantities, documenting reasons, and updating the system accordingly.</li>
<li >Prepare and document goods for transfers between stores, ensuring correct quantities and proper paperwork.</li>
<li >Coordinate with suppliers regarding rejected, damaged, or incorrect items.</li>
<li >Review and finalize inter-branch transfers, ensuring system accuracy and alignment with physical counts.</li>
</ul> <h3 >Operational Standards and Area Control</h3>
<ul >
<li >Report stock discrepancies immediately to the Operations Manager and Inventory team.</li>
<li >Ensure all receiving documents—including receipts, returns, RTVs, and invoices—are accurately recorded and closed in the system.</li>
<li >Maintain complete and accurate receiving records to support stock accuracy and audit trails.</li>
<li >Participate in cycle counts and physical stock counts, assisting in variance investigations as needed.</li>
<li >Maintain full control of the receiving area, ensuring it is always clean, safe, organized, and audit-ready.</li>
<li >Coordinate supplier entry with the security team in line with store procedures.</li>
<li >Ensure smooth flow of daily inbound deliveries by keeping the receiving area ready and properly arranged.</li>
<li >Support daily receiving activities and product pullbacks as required to maintain stock availability.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >High school diploma or vocational/technical qualification (higher education preferred).</li>
<li >Minimum 1 year of experience in warehouse, stock control, or receiving, with a preference for retail experience.</li>
<li >Basic computer literacy, including familiarity with MS Office and POS/Warehouse systems.</li>
<li >Ability to read, write, and communicate effectively in English.</li>
</ul> <h3 >Work Environment and Professional Conduct</h3>
<p >This <strong >full-time</strong> position requires adherence to all company policies related to health, safety, hygiene, uniform standards, and secure product handling. The Receiver must ensure proper handling and storage of perishable, fragile, and high-value goods. Consistent attendance, punctuality, and professional conduct are expected at all times.</p>
Job Summary Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines Responsibilities Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities. Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br><br>Qualifications and Competencies Saudi National Only. High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
Job Summary Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines Responsibilities Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities. Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br><br>Qualifications and Competencies Saudi National Only. High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
<p><strong>Role Summary: </strong></p><p>Own the operational performance of the business across all divisions, reporting directly to the Managing Director. Drive efficiency, quality and consistency in the way Energia delivers its services — spanning rental, events and any associated functions. Lead, align and develop operational teams, establish scalable processes and controls, and translate the MD's strategic direction into day-to-day operational execution. Act as the MD's primary delegate for all operational matters.</p><br><p><strong>Key Responsibilities:</strong></p><ul><li><p>Take overall accountability for operational performance across all business divisions; set and monitor KPIs, service standards and delivery targets.</p></li><li><p>Act as the MD's operational deputy — manage the business day-to-day, freeing the MD to focus on strategy, growth and key client relationships.</p></li><li><p>Lead, develop and performance-manage divisional and functional heads across rental, events, logistics, warehouse and support functions.</p></li><li><p>Design, implement and continuously improve operational processes, systems and controls to drive efficiency, quality and scalability across the business.</p></li><li><p>Own resource planning and capacity management across divisions; ensure the right people, equipment and materials are in place to meet demand.</p></li><li><p>Lead and manage the annual CAPEX planning process; evaluate asset investment proposals, prioritise fleet and equipment acquisitions, and ensure capital expenditure aligns with operational demand and business growth plans.</p></li><li><p>Own fleet reliability and asset performance across the business; implement preventative maintenance programmes, track equipment uptime and utilisation, and drive continuous improvement in fleet availability and lifecycle management.</p></li><li><p>Work closely with finance to monitor CAPEX spend against budget, assess return on asset investment and make data-driven recommendations on fleet expansion, replacement or disposal.</p></li><li><p>Monitor and manage operational budgets in conjunction with finance; identify cost savings and efficiency gains without compromising service quality.</p></li><li><p>Oversee health, safety and compliance across all operational activities; ensure adherence to regulatory requirements and company standards.</p></li><li><p>Build and maintain strong relationships with key clients, suppliers and partners; support the MD in resolving escalated operational issues.</p></li><li><p>Lead the planning and execution of major projects and events where cross-divisional coordination is required.</p></li><li><p>Provide the MD with regular, structured operational reporting — highlighting performance, risks, opportunities and recommendations.</p></li><li><p>Drive a culture of accountability, continuous improvement and high performance across all operational teams.</p></li><li><p>Support the MD in evaluating new business opportunities, operational expansions and strategic initiatives.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Key Performance Indicators:</strong></p><p>Performance in this role is measured against the following KPIs, reviewed monthly with the MD:</p><ul><li><p>Fleet availability: maintain rental fleet availability at 95% or above, with preventative maintenance plan compliance of 98% or above, measured monthly.</p></li><li><p>Service delivery: achieve 98% or above on-time delivery and SLA compliance across all divisions, with structured root cause analysis and corrective action for every miss.</p></li><li><p>Cost and efficiency: deliver operational spend within approved budget and improve the operating cost-to-revenue ratio by a minimum of 5% year-on-year.</p></li></ul><p><strong>Experience & Qualifications:</strong></p><ul><li><p>Minimum 10+ years in operational leadership roles, with at least 3 years at a senior or head-of-function level.</p></li><li><p>Proven track record managing multi-divisional or multi-site operations, ideally within rental, events, construction, logistics or related services industries.</p></li><li><p>Strong people leadership skills with experience managing large, diverse operational teams.</p></li><li><p>Experience owning or contributing to CAPEX planning and asset investment decisions, including fleet procurement, replacement cycles and lifecycle cost analysis.</p></li><li><p>Demonstrable track record improving fleet reliability, asset utilisation and maintenance performance in an operational environment.</p></li><li><p>Commercially astute with a solid understanding of P&L, budgeting and cost management.</p></li><li><p>Degree in Business, Operations Management, Engineering or a related field; an MBA or equivalent postgraduate qualification is advantageous.</p></li><li><p>Proficient in MS Office and operational management systems; experience with ERP or fleet/asset management platforms is desirable.</p></li><li><p>Experience operating in KSA or the GCC region is strongly preferred.</p></li></ul><p><strong>Desirable Attributes:</strong></p><ul><li><p>Natural leader who commands respect, leads by example and builds cohesive, high-performing teams.</p></li><li><p>Strategic thinker with the operational discipline to translate plans into consistent, measurable execution.</p></li><li><p>Calm and decisive under pressure; able to manage competing priorities across multiple divisions simultaneously.</p></li><li><p>Strong communicator — equally effective with frontline crews, divisional managers and board-level stakeholders.</p></li><li><p>Highly organised, data-driven and commercially minded.</p></li></ul><p>Physical & Working Conditions:</p><ul><li><p>Regular presence across operational sites and facilities required; flexibility to work extended hours during peak periods, major projects and events.</p></li></ul>
<p>PLANNING & CAMPAIGN MANAGEMENT Work with marketing manager and content executives to deliver outbound marketing campaigns and event websites in line with strategic objectives. Build operational implementation plans and ensure adherence to deadlines (including Gantt charts, Time & Action Plans, Content Calendars, Budget Trackers). Ensure all tracking is in place (as per Informa guidelines) and that as much of the campaign can be attributed to a channel/activity as possible. Develop ways of incentivising/monitoring offline channel performance. Develop relationships with media, association, industry partners and social media influencers and sign contra agreements in line with campaign objectives. Coordinate with performance executive re deliverables for contras and partners once an agreement has been signed. Raise PO s and maintain budget trackers. Appoint and manage external suppliers. Based on previous performance, work with CRO, and digital marketers to develop website content to maximise relevant traffic and conversion. Develop collateral (email, print, digital) as per the marketing plan. In collaboration with the marketing manager, develop Content Calendar through designated channels (email marketing, social media, digital marketing, direct mail etc) to engage and convert relevant audience. Maintain active social media channels (in line with market expectations) and maximise engagement and conversion from these channels. Become part of a culture of testing and metrics-driven decision making in the team. ANALYSIS & INSIGHT As directed by the marketing manager, monitor campaign performance and produce relevant and timely reports. Share relevant insights with marketing manager to drive revenues or pursue new opportunities. Analyse and report trends over time and use these insights to build more effective campaigns. Work with data & insights specialists to capture relevant and timely data (onsite & post show surveys, registration forms, industry research etc.) Work with internal teams to ensure data governance and data management policies are adhered to. Provide pre-agreed reports during and post campaign to monitor channel effectiveness and ROI. Use recommended campaign analytics dashboards daily to monitor performance. Become part of a culture of testing and metrics-driven decision making in the team. Share case studies with marketers within the team, division and Global Exhibitions. MARKETING EXECUTION Identify target universe and key segments within target universe. Send timely, relevant communications through designated mix of channels and optimise the effectiveness of these channels. Monitor and adjust campaign activity based on performance metrics. Work with content marketers to deliver Content Calendar through designated channels (email marketing, social media, digital marketing, direct mail etc) Build, maintain and optimise product websites and work with internal support teams to make advancements and maximise conversion from the sites. Manage and format any external files for import into the Informa database or fulfilment purposes. Ensure all marketing collateral, email marketing, website content and digital marketing is thoroughly proofed, adheres to brand guidelines and agreed Informa standards. MARKETING INNOVATION Monitor and share new trends and techniques in both consumer and B2B marketing. Introduce new channels/techniques as appropriate for the industry/campaign and work with the performance marketing executive to monitor performance.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>Minimum Education Level</p><p>Educated to degree level or equivalent.</p><h2>Background Knowledge, Skills & Experience</h2><ul><li>Analytical and questioning mindset.</li><li>Highly creative with excellent copy writing and visual marketing skills.</li><li>Fast learner and committed to personal development and growth.</li><li>Deadline and target driven.</li><li>Experience of using email marketing platforms.</li><li>Experience of working with databases and data selection/management software.</li><li>Experience of working with CMS platforms (but coding knowledge not required).</li><li>Experience of marketing analytics and reporting platforms (Google Analytics/Adobe or others).</li><li>Thorough understanding & experience of digital (PPC, SEO, online advertising) and direct marketing.</li><li>Database development and growth including segmentation / advanced targeting.</li><li>Building relationships with partners and stakeholders.</li><li>Experience of working in a pressurised environment.</li><li>Good verbal and written communication skills.</li><li>Proficient in the use of MS Office including intermediate/advanced PowerPoint, Word, Excel.</li></ul><h2>Desirable</h2><ul><li>Experience of using marketing automation technology (preferably Eloqua).</li><li>Experience of managing social media through scheduling platforms such as Sprout Social or Hootesuite etc. And experience of social media listening and sentiment analysis.</li><li>Formal business/marketing higher education qualification.</li><li>Experience of Eloqua and/or Adobe Experience Manager.</li><li>Events marketing experience.</li></ul>
<h2 class="h5">Job description</h2>
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<p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Functions as the Aviation Maintenance Test Pilot (MTP). Responsible for performing Maintenance Test Flights (MTF), Maintenance Operational Checks (MOC), and conducting in-flight troubleshooting and verifications of aircraft to ensure airworthiness upon completion of extensive disassembly for maintenance, repair, replacement or modification of components or aircraft systems. Flights typically associated with this position include determining the availability of required aircraft power, assessing power plant health and performance, and verifying the functioning of aircraft components and systems in accordance with applicable aircraft technical publications and predetermined requirements. The MTP shall perform general or limited test flights of aircraft when ground diagnostic tests cannot determine the safe and/or proper functioning of aircraft components or systems. The MTP shall conduct aircraft general and pre-flight readiness inspections. The MTP shall successfully start, run-up, fly, navigate and safely land aircraft IAW applicable aircraft operators manual. The MTP shall correctly complete all required aircraft maintenance forms, records, and aircraft logbooks entries. The MTP shall perform mathematical calculations, performance data, and landing configurations of the type series. The MTP shall conduct briefings to flight crew members and maintenance personnel in support of the various MTP aircraft operations as stated above. Responsibilities + Ensures that maintenance test flight functional activities and procedures are planned, coordinated, integrated, and synchronized to achieve established platform operational readiness rates IAW contractual requirements. + Responsible for the establishment of maintenance flight processes, procedures and reports that provide immediate situational awareness of platform readiness rates. + Establishes daily maintenance test flight organizational goals with production control, objectives and priorities for implementation in-order to achieve stated readiness rates. + Works within the maintenance quality control processes, procedures, standards, measures, and reports IAW the quality control inspection program for all maintenance and in coordination with Supply Chain Management (SCM) activities. + Directs inquires, investigations, and research analysis related to aviation maintenance test flights and supporting maintenance activities, to the Aviation Maintenance Technician, Production Control manager. + Attends a daily maintenance meeting for coordination and synchronization of maintenance activities requiring MTP support. + Coordinates activities and requirements for maintenance test flight operations support with the Base Operations Manager. + Ensure all maintenance test flight operations and related maintenance support activities are conducted in a safe manner. + In coordination with the Aviation Manager, supports the Downed Aircraft Recovery Team (DART) processes and procedures. + Other tasks as directed by the PC Manager. Qualifications Minimum Qualifications + As a condition of employment in Saudi Arabia, all candidates must successfully complete the Saudi Ministry of Human Resources and Social Development’s Qualification Verification Program (QVP) to ensure eligibility for visa processing and employment authorization. + Associates Degree required,Bachelor’s Degree preferred. + Maintenance Examiner experience preferred. + FAA A&P Certificate preferred. + FAA IA certificate preferred. Experience Requirements: + Two (2) years’ experience as a Maintenance Test pilot in AH64, OH58D or Mission Enhanced Little Bird (MELB) series helicopters. + Meets requirements of AR 95-20. Specific Knowledge, Skills, Certifications, and Ability Requirements: + Commercial Pilot Rotorcraft Helicopter; Instrument Helicopter license. + Maintenance Test Pilot qualified in the AH-6i, AH64, OH58D or MELB series helicopters. + Successfully pass the Army or FAA Class II Flight Physical upon hire, and annually thereafter. + Proficient in the use of computer-hosted interactive technical manuals, aircraft maintenance forms, and other aircraft related documentation. + Proficient in MS Office software. + Professional verbal, written, and interpersonal communication skills. + Ability to effectively communicate with the customer in a professional and courteous manner. + Possess a valid US issued driver’s license and passport. + Successfully pass an overseas deployment physical upon hire At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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2+ years </div>
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Bachelor's degree / higher diploma </div>
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<strong>Practice Group / Department:<br><br></strong>Banking - Riyadh<br><br><strong>Job Description<br><br></strong>Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. We provide a full scope of legal services to the world’s preeminent corporations and financial institutions.<br><br>Our vision is to be a world class business, profitable, ambitious, cooperative and considerate, supporting our clients and people through our global business principles of Quality, Unity and Integrity.<br><br>With over 7,000 employees worldwide, our culture is the thread that connects us. Our strategy and culture are closed connected – defined by shared ambition, global collaboration and a one-team mindset. We believe pioneering work happens when people are empowered to think beyond boundaries, explore new opportunities and grow through diverse experiences. Alongside the right skills and experience, we are looking for people who are innovative, commercially minded, and motivated by the impact of the work they do – ready to share in our ambition and help shape what comes next.<br><br>Because while individuals can do well, together we achieve something extraordinary.<br><br><strong>The Team<br><br></strong>The Business Development Manager is a managerial role within the Marketing & Business Development (“MBD”) function and the Middle East region of Norton Rose Fulbright.<br><br>The post holder will proactively work with the Riyadh partners and with global and regional MBD teams to implement strategically aligned and value-added initiatives, ensuring key global, regional and office objectives are achieved. . This role is central to supporting the firm’s expansion strategy in the Middle East, with a strong focus on business planning, client development, marketing initiatives, and profile-raising across the Kingdom and the wider Middle East. The BD Manager will be required to develop a strong understanding of the legal market, our brand and proposition within the market and our growth ambitions and strategy.<br><br>The role is based in Riyadh, and reports to Senior BD Manager based in Dubai They will work in close cooperation with the Head of the Riyadh office, the local partners and the global marketing and business development teams.<br><br><strong>The Role<br><br></strong>Business planning<br><br><ul><li>Work with the partners to develop and implement annual business plans, budget proposals and campaign plans for the Riyadh. </li><li>Oversee the BD activity of relevant practices to ensure regional objectives are met. This includes, but is not limited to, pitch management, event ideation and execution, marketing and communications and client development. </li><li>Seek opportunities to drive cross-office and regional collaboration to increase efficiencies and speed to market. </li><li>Plan for and monitor the relevant business development budgets. </li><li>Help drive and implement firm-wide and/or regional BD initiatives within the Saudi and/or Middle East teams as appropriate. </li><li>Support on marketing BD trips across the network, including facilitating internal connections and aiding in identifying relevant contacts. <br><br></li></ul>Winning work<br><br><ul><li>Project manage transactional and strategic bids, provide input on approach, team formations; draft, review and edit content; manage document development where necessary; ensure adherence to branding requirements; ensure adherence to pricing procedures. </li><li>Ensure follow up is sought from client following a pitch; track and act on actions which arise; assess how feedback can be used to drive behavioural change. </li><li>Monitor panel appointments and drive realisation of opportunities presented. </li><li>Develop high quality materials for use in bids to convey firm positioning, experience and sales messages to clients and targets. Ensure, for consistent messaging and capability presentation, that this content is replicated in appropriate systems and all communications channels. </li><li>Analyse win/lose rates and make recommendations as to how to improve performance. <br><br></li></ul>Profile raising<br><br><ul><li>Work with the communications team and PR to develop our profile in the Saudi Arabia and the Middle East through profile raising campaigns and supporting marketing activities, collateral and press. </li><li>Systematically measure performance in directories and league tables; agree target rankings with the Middle East partners; facilitate contribution to directories and league tables using consistent positioning messages; report on changes in rankings and against targets set; refine approach as needed. </li><li>Developing, managing and running key client events (seminars, roundtables) and other client-facing activities, and attending events where necessary. </li><li>Ensure our materials are brand compliant and adopt our visual identity to deliver consistent materials to market. </li><li>Ensure all communications channels are up to date and convey consistent messaging and capability presentation (including but not limited to web, collateral, bids, experience statements, directories, league tables, CVs). <br><br></li></ul>Client development<br><br><ul><li>Drive the engagement of the region in our firm-wide key client programme. </li><li>Develop a key client programme for Saudi Arabia. </li><li>Support partners on specific key clients and conduct research and analysis on key clients in order to identify new opportunities. </li><li>Facilitate participation in our client feedback programme; track and act on actions arising from interviews, and assess how feedback can be used to drive behavioural change. </li><li>Maintain awareness of relevant global and local marketing products which can be used for client. <br><br></li></ul>Best practice<br><br><ul><li>Adhere to and/or develop best practice to improve efficiency and transparency to fee earners. </li><li>Effectively utilise and promote use of our New Castle hub for support on operational tasks. </li><li>Encourage regional adherence to procedures and best practice with Norton Rose Fulbright systems including InterAction and Experience Management. <br><br></li></ul><strong>Skills And Experience Required<br><br></strong><ul><li>The candidate must be bi-lingual in English and Arabic. </li><li>Undergraduate degree or above in marketing, law, or business related discipline. </li><li>Experience working in a legal and/or professional services environment. </li><li>Excellent project management skills - this candidate must be able to demonstrate experience of managing multiple projects and transforming commercial issues into business development opportunities. </li><li>Possess high level of conscientiousness, demonstrated through leadership qualities and the ability to build a strong reputation within the business and deliver excellent service. </li><li>Excellent attention to detail. </li><li>Experience of working with clients and ability to be client facing. </li><li>Sound working knowledge of Word, PowerPoint and Excel. <br><br></li></ul>Our business principles are Quality, Unity, Integrity. The successful candidate will be expected consistently to demonstrate the following competencies:<br><br><ul><li>Communicates effectively</li><li>Shows technical ability</li><li>Contributes effectively at meetings</li><li>Organised and meets deadlines</li><li>Focuses on performance enhancement</li><li>Develops and maintains relationships</li><li>Focuses on strategic priorities</li><li>Actively contributes to the team</li><li>Demonstrates leadership orientation</li><li>Treats people with dignity and respect</li><li>Promotes and demonstrates our business principles<br><br></li></ul><strong>Diversity, Equity and Inclusion<br><br></strong>To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential.<br><br>Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people’s health and overall wellbeing. Find more about Diversity, Equity and Inclusion here.<br><br>We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.<br><br>
<p><strong>Job Summary</strong></p><p>IT Engineer responsibilities are:</p><p><strong>General</strong></p><ul><li>Provide technical support and network administration, network security, routing, error detection and correction.</li><li>Able to work effectively with all levels of management, staff and users.</li><li>Able to deal with and prioritize multiple tasks in a time-sensitive environment.</li><li>Consistently maintain a positive attitude and enjoy helping people.</li><li>Excellent communications, organizations, and committed to provide exceptional client services.</li></ul><p><strong>IT/Networking Specialist</strong></p><ul><li>Maintenance of windows LAN s including workstations, servers, print servers, hubs and cabling for the head office</li><li>Implement file system security and fault tolerance and created access rights for various levels of staff.</li><li>Configure a remote site connection and setup dynamic reports scheduler to ease operations.</li><li>Anticipate and resolve network problems such as installation, login & IP Address problems.</li><li>Administer 225+ user accounts, Configured and implemented windows workstations.</li><li>Implement Corporate Enterprise backup System.</li></ul><p><strong>Technical Support Specialist</strong></p><ul><li>Team with corporate IS/IT support group to diagnose and correct issues.</li><li>Conduct software application training and provide end user service and support for stand alone computers, LAN/WAN settings, software and hardware setting.</li><li>Analyse, troubleshooting and solved hardware & software conflicts in a timely and accurate manner.</li></ul><p><strong>Storage</strong></p><ul><li>Manage inventory of all servers and PC (Desktop and Laptop) HP, IBM, SONY, DELL and TOSHIBA, and all Printers and all scanners.</li></ul><p><strong>Job Specifications</strong></p><p>Required Educational Level:</p><ul><li>Associate Degree in Computer Technology</li></ul><p>Required Experience:</p><ul><li>Over 7 Years of diversified IT experience including networking, administration and documentation and IT Policy</li></ul><p><strong>Professional Knowledge</strong></p><ul><li>IT network / IT management /IT Technical Support</li></ul><p><strong>Skills & Abilities (Competencies)</strong></p><p>Operating Systems, Office and Devices:</p><ul><li>Microsoft windows9x/NT/2000/ME/XP/Vista/win7, Office XP/2000, 2003, 2007, MS project 2000, 2003, 2007 and MS Visio.</li><li>Well acquainted with PC Compatibles (installation, problem diagnostics and troubleshooting), HD s, and CPUs, motherboards, expansion cards, printers and removable drives</li></ul><p>Networking:</p><ul><li>Maintaining Network Administration of Microsoft Windows NT 4.0, 2000, 2003 & 2008. I am proficient in installation, configuring, troubleshooting and Maintenance of Cisco Routers, SonicWALL firewall DDN Lines, Windows 2000 , 2003 & 2008 Server, ISA proxy servers, and Exchange 2000 , 2003, 2008 Network security TVD (Total virus defense) and Office Scan 95 & Kaspersky to protect virus free from server including Local area Network (LAN) and Wide Area Network (WAN).</li><li>Maintaining and supporting with Windows NT 2000 , 2003 & 2008 Server clients.</li><li>Maintaining and trouble shooting Lease lines over LAN & WAN.</li><li>Windows 2000, 2003 Server and Advanced Server, Exchange Server, ISA Server, Novell Netware, Novell GroupWise/ZENwork.</li><li>Troubleshooting networks and server problems, WINS/DNS/DHCP/HTTP/HTTPS/RPC configuration.</li><li>TCP/IP Ethernet Networking DHCP and static addressing.</li><li>LAN/WAN, Routers, Switches, Internet connectivity and Fiber Optic</li><li>TCP/IP, FTP, TELNET, IPCONFIG, PING, SMTP, IPX/SPX, etc.</li></ul><p>Operating Systems, Office and Devices:</p><ul><li>Microsoft windows9x/NT/2000/ME/XP/Vista/win7, Office XP/2000, 2003, 2007, MS project 2000, 2003, 2007 and MS Visio.</li><li>Well acquainted with PC Compatibles (installation, problem diagnostics and troubleshooting), HD s, and CPUs, motherboards, expansion cards, printers and removable drives.</li></ul><p>Required Languages:</p><ul><li>English / Arabic</li></ul><p>Required Training:</p><ul><li>Networking, IT equipment maintenance, Security</li></ul><p><strong>Communication Channels</strong></p><p>Internal Employment Relations:</p><ul><li>Executive Managing Officer, Technical Director, Discipline Managers, Finance, Administration</li></ul><p>External Employment Relations:</p><ul><li>IT Suppliers, Internet Service Provider, STC</li></ul><p><strong>Duties and Responsibilities</strong></p><p>Formulating Policies and Objectives and Proposing Strategies</p><ul><li>Annual Business planning and budgeting</li></ul><p>Executive & Technical Duties</p><p>Technical</p><ul><li>IT Department Maintenance includes all IT related hardwares and softwares</li><li>Provide all of the above services to SEPCO</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Associate Degree in Computer Technology</li><li>Over 7 Years of diversified IT experience including networking, administration and documentation and IT Policy</li><li>IT network / IT management /IT Technical Support</li><li>Microsoft windows9x/NT/2000/ME/XP/Vista/win7, Office XP/2000, 2003, 2007, MS project 2000, 2003, 2007 and MS Visio.</li><li>Well acquainted with PC Compatibles (installation, problem diagnostics and troubleshooting), HD s, and CPUs, motherboards, expansion cards, printers and removable drives</li><li>Maintaining Network Administration of Microsoft Windows NT 4.0, 2000, 2003 & 2008. Proficient in installation, configuring, troubleshooting and Maintenance of Cisco Routers, SonicWALL firewall DDN Lines, Windows 2000 , 2003 & 2008 Server, ISA proxy servers, and Exchange 2000 , 2003, 2008 Network security TVD (Total virus defense) and Office Scan 95 & Kaspersky to protect virus free from server including Local area Network (LAN) and Wide Area Network (WAN).</li><li>Maintaining and supporting with Windows NT 2000 , 2003 & 2008 Server clients.</li><li>Maintaining and trouble shooting Lease lines over LAN & WAN.</li><li>Windows 2000, 2003 Server and Advanced Server, Exchange Server, ISA Server, Novell Netware, Novell GroupWise/ZENwork.</li><li>Troubleshooting networks and server problems, WINS/DNS/DHCP/HTTP/HTTPS/RPC configuration.</li><li>TCP/IP Ethernet Networking DHCP and static addressing.</li><li>LAN/WAN, Routers, Switches, Internet connectivity and Fiber Optic</li><li>TCP/IP, FTP, TELNET, IPCONFIG, PING, SMTP, IPX/SPX, etc.</li><li>English / Arabic</li><li>Networking, IT equipment maintenance, Security</li></ul>
<p><em>Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.</em></p><p><br></p><p><br></p><p><strong>Job Title: </strong> Reservations Supervisor</p><p><strong>Department: </strong> Sales</p><p><strong>Reporting to: </strong> Reservations Manager</p><p><strong>Property: </strong>HMCO</p><p><br></p><p><br></p><p><strong>About Us </strong></p><p>Welcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration—values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.</p><p><br></p><p><br></p><p><strong>The Role </strong></p><p>As a Reservations Supervisor, your role is to oversee the daily operations of the Reservations team, ensuring exceptional service delivery, operational efficiency, and revenue optimization. You will lead and support Reservations Agents in providing a seamless and personalized booking experience while maintaining the highest standards of accuracy, professionalism, and guest satisfaction.</p><p><br></p><p>You will supervise reservation processes, monitor team performance, ensure compliance with departmental standards, and collaborate closely with Front Office, Sales, Revenue Management, and other operational departments to maximize occupancy and revenue opportunities.</p><p><br></p><p>At Red Sea Global Hospitality, we take pride in representing our resorts and the Kingdom of Saudi Arabia to visitors from around the globe. We uphold a values-led culture for both our guests and our colleagues, collaborating closely to deliver unparalleled service excellence.</p><p><br></p><p><br></p><p><strong>Key Areas of Responsibilities: </strong></p><p>Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As a Reservations Supervisor, you will need to:</p><ul><li>Supervise the day-to-day operations of the Reservations team to ensure efficient, accurate, and timely handling of all reservation inquiries and bookings.</li><li>Lead, coach, and support Reservations Agents to consistently deliver exceptional guest service and achieve departmental performance standards.</li><li>Monitor reservation activities across phone, email, online booking channels, and third-party platforms to ensure service quality and timely response.</li><li>Review, approve, and oversee reservation modifications, cancellations, group bookings, and special requests in accordance with hotel policies.</li><li>Ensure reservation records are accurate, complete, and properly maintained within the property management system.</li><li>Monitor room inventory, availability, and booking pace while working closely with Revenue Management to maximize occupancy and revenue.</li><li>Support revenue optimization initiatives by implementing pricing strategies, upselling opportunities, and inventory controls established by management.</li><li>Coordinate closely with Front Office, Sales, Revenue Management, Events, and Housekeeping to ensure seamless guest arrivals, group bookings, and special arrangements.</li><li>Handle escalated guest inquiries, complaints, and reservation-related issues professionally, ensuring timely resolution and guest satisfaction.</li><li>Prepare and analyze daily, weekly, and monthly reservation reports, identifying trends and recommending improvements to operational efficiency and revenue performance.</li><li>Monitor team productivity, reservation accuracy, and service quality through regular audits and performance reviews.</li><li>Assist with forecasting, occupancy reports, and reservation statistics to support business planning.</li><li>Train, onboard, mentor, and develop Reservations Agents to enhance product knowledge, reservation procedures, communication skills, and selling techniques.</li><li>Ensure compliance with departmental policies, standard operating procedures, data privacy requirements, and quality standards.</li><li>Maintain confidentiality and security of guest information at all times.</li><li>Support departmental budgeting objectives by optimizing operational efficiency and minimizing reservation errors.</li><li>Foster a collaborative, positive, and values-led work environment that encourages teamwork, accountability, and continuous improvement.</li><li>Assist the Reservations Manager in implementing new initiatives, process improvements, and departmental projects.</li><li>Act as the department lead in the absence of the Reservations Manager, ensuring business continuity and smooth operations.</li><li>Perform any additional duties as required to ensure efficient operations and exceptional guest experiences.</li></ul><p><br></p><p><br></p><p><strong>In Return, </strong></p><p><strong>What We Offer </strong></p><ul><li>Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.</li><li>Competitive compensation package.</li><li>Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.</li><li>Health Insurance coverage whilst in service.</li><li>A supportive and inclusive work environment that values diversity and collaboration.</li><li>Employee Recognition Programmes.</li></ul><p><br></p><p><br></p><p><strong>Accessibility and Adjustments </strong></p><p>We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.</p><p><br></p><p><br></p><p><em>Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.</em></p>
<p>Purpose Define the responsibilities, authority, and accountability of the Site Manager for successful execution of Data Center projects from installation through integrated systems testing, operational readiness, handover, and warranty support. Scope Covers all site activities related to Electrical, Mechanical, ELV, ICT, Security, BMS, EPMS, SCADA, Fire Alarm, Fire Suppression, Controls, Commissioning, Integrated Systems Testing (IST), and client handover.</p><p>Main Responsibilities</p><ul><li>Provide overall leadership for all site construction, installation, testing, commissioning and handover activities.</li><li>Ensure delivery within budget, schedule, quality, contractual and performance requirements.</li><li>Manage site teams, commissioning teams, supervisors, subcontractors and vendors.</li><li>Act as primary site representative toward client, consultant and authorities.</li><li>Report project performance, risks, schedule recovery plans and commissioning status to the Project Manager and Site Works Regional Leader.</li></ul><p>Safety, Health & Environmental (HSE) Responsibilities</p><ul><li>Promote a zero-harm safety culture across the project site.</li><li>Ensure compliance with company HSE policies, local regulations, client requirements and international standards.</li><li>Lead toolbox talks, safety walks, hazard identification and risk mitigation activities.</li><li>Verify Permit-to-Work implementation, LOTO procedures, energized work controls and confined-space requirements.</li><li>Investigate incidents, near misses and unsafe conditions and implement corrective actions.</li><li>Ensure environmental compliance including waste management, spill prevention, pollution control, energy efficiency and environmental reporting.</li><li>Coordinate emergency response drills and ensure site emergency preparedness.</li></ul><p>General L1-L2 Installation Management</p><ul><li>Oversee FAT follow-up, equipment delivery, storage, preservation and installation readiness.</li><li>Coordinate installation of MV/LV systems, UPS, generators, transformers, STS, RPPs, busways, cooling systems, fuel systems and data hall infrastructure.</li><li>Ensure quality inspections, punch-list management and construction completion requirements.</li></ul><p>L3 Pre-Functional Testing</p><ul><li>Control equipment startup, calibration, loop checks, point-to-point verification and functional testing.</li><li>Ensure all pre-functional checklists and test records are completed prior to integrated testing.</li></ul><p>L4 Integrated Systems Testing (IST) Responsibilities</p><ul><li>Lead and coordinate all Level 4 Integrated Systems Testing activities.</li><li>Validate complete Sequence of Operations (SOO) for all critical systems.</li><li>Manage integrated testing between Electrical, Mechanical, BMS, EPMS, Fire Alarm, Security and Network systems.</li><li>Lead failover testing, redundancy testing, utility loss scenarios, generator transitions, UPS battery autonomy tests and cooling failure scenarios.</li><li>Coordinate client witnesses, consultants, OEM representatives and commissioning agents during testing.</li><li>Manage deficiency tracking, issue resolution and retest activities.</li><li>Ensure all L4 test scripts, reports and signoffs are completed and approved.</li></ul><p>L5 Performance Testing & Operational Readiness</p><ul><li>Lead Level 5 testing and operational validation activities.</li><li>Manage full-load and partial-load testing, load bank operations and reliability demonstrations.</li><li>Oversee black building tests, endurance testing, integrated emergency response testing and mission-critical failure simulations.</li><li>Validate Tier requirements, resilience objectives and operational performance criteria where applicable.</li><li>Ensure operations team training, knowledge transfer and readiness assessments are completed.</li><li>Confirm all systems operate reliably under normal, degraded and emergency conditions before handover.</li><li>Obtain final client acceptance and operational readiness certification.</li></ul><p>General Documentation, Claims & Reporting</p><ul><li>Maintain commissioning matrix, event tracker, risk register and issue logs.</li><li>Document all delayed activities, disrupted testing and resource impacts for claim support.</li><li>Record all L4 and L5 testing durations, client-caused delays and additional resource requirements beyond contractual allowances.</li><li>Ensure turnover packages, O&M manuals, as-built drawings and training records are complete.</li><li>Provide weekly and monthly reports to the Project Manager and Site Works Regional Leader covering safety, quality, schedule, commercial risks, commissioning progress and client satisfaction.</li></ul><p>Level of education required (Mandatory schooling, Vocational education, SGCP /Opsialized school, Undergraduate, University degree, PhD)</p><p>Team management Flexibility & Reliability, Focus on technical details & Customer focus, Team player</p><p>Ability to communicate (written, verbal) in clear and synthetic manner on technical issues/topics.</p><p>Good Software tools literacy: MS Office (MS Project), Acrobat, AutoCAD, Outlook, Testing device software(Omicron), Protection Relays Setting software</p><p>Advanced Knowledge of Medium voltage/Low voltage equipment, Power stations and principles, The latest technologies and commissioning test principles</p><p>Confirmed experience or litteracy with any of Schneider Equipment for MV (Premset, MCSET, PIX), Protection Relays (SEPAM, Micom, Easergy), UPS APC Symmetra and LV Distribution panels(Blokset, Okken, Prisma) is advantage</p><p>Experience - Total number of years of professional experience necessary prior to the job entry</p><p>10 years minimum as a Site Supervisor / Commissioning Supervisor</p><p>Baccalaureate + 2 years of study of Electrical Engineering qualification</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Team management</li><li>Flexibility & Reliability</li><li>Focus on technical details & Customer focus</li><li>Team player</li><li>Ability to communicate (written, verbal) in clear and synthetic manner on technical issues/topics.</li><li>Good Software tools literacy: MS Office (MS Project), Acrobat, AutoCAD, Outlook, Testing device software(Omicron), Protection Relays Setting software</li><li>Advanced Knowledge of Medium voltage/Low voltage equipment, Power stations and principles, The latest technologies and commissioning test principles</li><li>Confirmed experience or litteracy with any of Schneider Equipment for MV (Premset, MCSET, PIX), Protection Relays (SEPAM, Micom, Easergy), UPS APC Symmetra and LV Distribution panels(Blokset, Okken, Prisma) is advantage</li></ul>
<p>Hunter Amenities is one of the world s largest manufacturers of Personal Care Amenities with over 40 years of experience in the global market. We are a highly entrepreneurial, professional, and driven organization that believes in teamwork, professional ethics, and outstanding service. Hunter is proud to be a Platinum level member of the Best Managed Companies program in Canada.</p><p>The Opportunity: Based in Saudi Arabia, the role; Business Development Manager Saudi Arabia at Hunter Amenities has a strong focus on local market mapping, strategic sales planning, and client acquisition. This business development role is very much focused on field visits KSA.</p><p>Regional Accounts (KSA)</p><ul><li>Building and executing a solid annual sales plan is a must.</li><li>Winning & Servicing sales within existing contracts/ established accounts.</li><li>Manage New Hotel Openings projects plus X/Up-selling at regional office and property level.</li><li>Visiting properties in key cities to make travel efficient and meaningful.</li><li>Liaise between clients and company departments to resolve service or operational issues efficiently and uphold headquarters service standards.</li></ul><p>Independents (KSA)</p><ul><li>Building and executing a solid annual sales plan is a must.</li><li>Clear strategy and focus based on Room count growth/ extending our client portfolio.</li><li>Winning new business at independents, targeting mid-larger size regional groups/chains.</li><li>Identify prospects and follow up on assigned leads.</li><li>Promoting Hunter Amenities company capabilities in combination with selling the company brand-product portfolio.</li></ul><p>This role is planned to be on 100%-time allocation. A minimum of twenty field visits a month are required to be successful in this role, creating company and brand awareness in the market. The Account Manager interfaces on a day-to-day basis with the internal back-office teams such as customer service, sales support, demand planning, logistics, finance, marketing and brand-product development departments at Hunter Amenities ME. Together ensuring high customer and brand partner satisfaction.</p><h3>RESPONSIBILITIES:</h3><p>In support of the overall role listed above, the duties and responsibilities of the Account Manager include, but are not limited to:</p><ol><li>Market Intelligence & Strategic Targeting<ul><li>Conduct a market analysis to map the full hospitality landscape across Saudi Arabia.</li><li>Build and maintain a comprehensive database of local hotel groups, procurement structures, and key stakeholders.</li><li>Identify decision-makers within property and group-level operations and brand management teams.</li></ul></li><li>Business Planning & Sales Execution<ul><li>Develop and implement a market entry strategy and commercial roadmap, with defined KPIs across short-, mid-, and long-term timeframes.</li><li>Establish and manage a qualified sales pipeline and report on conversion metrics and revenue impact.</li><li>Deliver a robust business plan by month five, and ensure alignment with regional objectives and global standards.</li></ul></li><li>Offer Customization & Product Strategy<ul><li>Lead the development of a dedicated product catalogue and commercial offer tailored to the Saudi market.</li><li>Collaborate cross-functionally to address local adaptation, customisation, or co-branding requests from hotel partners.</li><li>Explore business expansion into adjacent channels (hospitals, spas, gyms, lounges), identifying 2 3 new verticals within six months.</li></ul></li><li>Client Engagement & Sales Growth<ul><li>Build and maintain senior-level relationships across purchasing, operations, and brand departments.</li><li>Manage the full sales lifecycle: from initial contact through proposal, negotiation, and contract closure.</li><li>Represent the company at trade shows, hospitality conferences</li></ul></li></ol><h3>Key Performance Indicators (KPIs)</h3><ul><li>Completion of full Saudi market mapping and client database within first 3 months.</li><li>Delivery of strategic business plan and actionable sales roadmap by end of month 5</li><li>Build a qualified pipeline of 30+ active leads within 6 months.</li><li>Secure minimum 2 property or group-level contracts in Year 1.</li><li>Launch of Saudi-specific product catalogue and pricing model within 6 months.</li><li>Increase compliance levels across global programs operating in the Kingdom.</li><li>Identification of 2 3 high-potential adjacent markets within first 12 months.</li><li>Expansion into airlines, cruise lines, and additional territories will be considered based on the commercial success and strategic traction achieved in Saudi Arabia during the initial 12 18 month</li></ul><p>A Little Bit More About Us: Hunter Amenities global headquarters is in Burlington, Ontario where we manufacture one of the richest portfolios of licensed amenity brands for our 5- and 6-star global hotels, boutique hotels, spas, cruise lines and retail clients. Hunter has built a broad retail portfolio, creating both private labels and branded beauty products of the highest quality. Learn more about our company and culture at www.hunteramenities.com.</p><p>Based on our profile and needs we will only contact those candidates selected for interviews. Thanks for applying! Hunter Amenities International Ltd. is an equal opportunity employer. Hunter does not discriminate on the basis of race/religion/sex/national origin/veteran/disability/sexual orientation/gender identity, or any other characteristic protected by current law.</p>
About the Role:We are seeking an experienced HR Manager to lead and oversee all human resources functions across SMC Group entities. The successful candidate will be responsible for workforce planning, talent acquisition, employee relations, HR operations, and compliance with Saudi labor regulations, while aligning HR strategies with the Group’s business objectives.<br>Key Responsibilities:Lead and develop the HR function across SMC Group entities, setting departmental priorities, managing the HR team, and reporting directly to executive management. Own annual workforce planning and headcount forecasting, tying recruitment and resourcing to project timelines and operational sign-off from engineering leadership. Direct the end-to-end recruitment lifecycle — from workforce planning and sourcing through interviewing, offers, and placement of qualified talent across all disciplines. Oversee onboarding and offboarding, ensuring new-hire integration, final settlement procedures, and full compliance with organizational requirements. Manage compensation and benefits, including payroll processing through Mudad, salary structures, allowances, and benefits administration. Lead government relations through Muqeem, Qiwa, and GOSI, and own Nitaqat and Tawteen compliance to drive and protect Saudization program objectives. Develop and maintain HR policies, procedures, and an annual leave planning framework, ensuring consistency with Saudi labor law and Group governance standards. Oversee HR administration — employee records, HR letters, official documentation, and the accuracy and integrity of HR systems. Drive employee relations, performance management, and workplace compliance initiatives, advising line managers and resolving issues at all levels.<br>Qualifications:Bachelor's degree in Human Resources, Business Administration, or a related field; a relevant master's degree or professional certification (e.g., SHRM, CIPD) is an advantage.8+ years of progressive HR experience, including a leadership or managerial role; experience in engineering, contracting, or consultancy environments preferred. Strong, current knowledge of Saudi labor law, GOSI, and HR compliance requirements. Proven command of Saudi HR and government platforms: Mudad, Muqeem, Qiwa, GOSI, and Nitaqat/Tawteen frameworks. Proficiency in Microsoft Office (Excel, Word, Power Point) and HR systems (JISR or equivalent). Demonstrated ability to lead a team, manage multiple priorities, and perform effectively in a fast-paced, growth-oriented environment.<br>Why Join Us?• Be part of a dynamic and collaborative work environment• Opportunity to work on diverse and impactful projects• Professional growth and career advancement opportunities• Supportive team culture that values innovation and development
<p><br></p><p>As Sales Enablement Specialist, you'll help our sales team ramp faster, execute sharper, and win more. Working closely with the Sales Enablement Manager, you'll deliver onboarding, training, and coaching support for SDRs, AEs, and Account Managers, and keep our enablement content fresh, findable, and useful in real deals. This role is hands-on: you'll run workshops, build materials, sit in on calls, and turn what's happening in the market into practical tools our reps actually use. You'll partner across Sales, Product, and Marketing, and be a trusted resource for reps who need help getting better, faster.</p><p>This role can be based in Riyadh or remotely, with travel to our offices one to two times per quarter to deliver in-person training workshops and sessions. This role reports to the Sales Enablement Manager at Jisr.</p><h2>What You'll Own</h2><h3>Onboarding Support</h3><ul><li>Deliver structured onboarding sessions for new SDRs & AEs across the 30/60/90 day journey.</li><li>Run certification checkpoints (product, ICP, discovery, objection handling, demo readiness) and give reps clear feedback.</li><li>Support new hires 1:1 to accelerate time-to-first-meeting (SDR) and time-to-first-win (AE).</li></ul><h3>Training & Workshops</h3><ul><li>Facilitate weekly skill sessions, monthly refreshers, and quarterly plays - both remotely and in person.</li><li>Travel to Jisr offices 1-2 times per quarter to run live workshops and hands-on training.</li><li>Partner with Sales Managers on call reviews and coaching moments that reinforce the training in real deals.</li></ul><h3>Sales Content & Playbooks</h3><ul><li>Build and maintain enablement assets: talk tracks, discovery guides, objection handling, battlecards, competitor notes, case studies, demo narratives.</li><li>Keep materials easy to find, easy to use, and up to date - no "Google Drive graveyard."</li><li>Gather rep feedback on what is (and isn't) working, and iterate quickly.</li></ul><h3>Product & Messaging Enablement</h3><ul><li>Turn product updates into sales-ready messaging: value props, positioning, FAQs, "what to say / what not to say."</li><li>Work with Product and Marketing to make sure Sales feedback loops back into the roadmap and go-to-market.</li></ul><h3>Enablement Operations</h3><ul><li>Help run the enablement roadmap alongside the Sales Enablement Manager.</li><li>Track adoption and outcomes (ramp time, certification completion, content usage, conversion improvements).</li><li>Support the enablement stack where relevant (LMS, call coaching tools, CRM reporting, knowledge base).</li></ul><h2>What Success Looks Like (KPIs)</h2><ul><li>Faster ramp time for new SDRs/AEs (time-to-productivity down).</li><li>Improved stage conversion rates across the funnel.</li><li>Higher win rate on target segments and improved deal quality.</li><li>Strong certification completion and visible skill progression across the team.</li></ul><h2>Who Thrives Here</h2><ul><li>You're practical: what you ship gets used in real calls.</li><li>You're a strong facilitator: reps leave your sessions with something they can use tomorrow.</li><li>You're data-informed: you can point to what changed and why it matters.</li><li>You earn trust with experienced sellers and can influence without authority.</li><li>You love turning complexity into clarity.</li></ul><h2>Requirements</h2><ul><li>2+ years in Sales Enablement / Revenue Enablement in B2B SaaS, OR equivalent time as a Sales rep (SDR/AE) with hands-on experience delivering training to other sales people.</li><li>Strong facilitation skills - good communicator, comfortable running live training, coaching sessions, and workshops (in person and remote).</li><li>Experience building or contributing to onboarding programs, certifications, and playbooks.</li><li>Comfortable working cross-functionally with Sales, Product, Marketing, and CS.</li><li>CRM fluency (Salesforce or HubSpot) and comfort with basic reporting; familiarity with call coaching tools is a plus.</li><li>Willingness to travel 1-2 times per quarter to Jisr offices to deliver training.</li><li>Arabic & English are both required</li></ul><h2>Nice-to-Haves</h2><ul><li>Experience in HR Tech / SaaS selling into the KSA market.</li><li>Familiarity with sales methodologies (SPICED, MEDDIC, Challenger).</li><li>Experience supporting enablement in a fast-scaling environment.</li></ul><h2><br></h2><p><strong>Desired Candidate Profile</strong></p><p>You're practical: what you ship gets used in real calls. You're a strong facilitator: reps leave your sessions with something they can use tomorrow. You're data-informed: you can point to what changed and why it matters. You earn trust with experienced sellers and can influence without authority. You love turning complexity into clarity.</p><h2>Requirements</h2><ul><li>2+ years in Sales Enablement / Revenue Enablement in B2B SaaS, OR equivalent time as a Sales rep (SDR/AE) with hands-on experience delivering training to other sales people.</li><li>Strong facilitation skills - good communicator, comfortable running live training, coaching sessions, and workshops (in person and remote).</li><li>Experience building or contributing to onboarding programs, certifications, and playbooks.</li><li>Comfortable working cross-functionally with Sales, Product, Marketing, and CS.</li><li>CRM fluency (Salesforce or HubSpot) and comfort with basic reporting; familiarity with call coaching tools is a plus.</li><li>Willingness to travel 1-2 times per quarter to Jisr offices to deliver training.</li><li>Arabic & English are both required</li></ul><h2>Nice-to-Haves</h2><ul><li>Experience in HR Tech / SaaS selling into the KSA market.</li><li>Familiarity with sales methodologies (SPICED, MEDDIC, Challenger).</li><li>Experience supporting enablement in a fast-scaling environment.</li></ul>
<p><br></p><p><strong>Job Purpose</strong></p><p>The Resident Marine Biologist & Dive Instructor (RMBDI) is a site-based role combining marine science expertise with professional dive instruction and guest engagement. The position has four primary objectives: Engage and educate guests on marine life and conservation, Lead exclusive marine biology focused dive experiences, Lead recreational (non-marine biology) dives, and Deliver dive training courses to international certification standards. In addition, the RMBDI is responsible for coordinating and implementing Galaxea s Conservation Diving Program , embedding marine conservation principles into daily dive operations and guest experiences. The role supports the Dive Center Manager in ensuring the smooth, safe, and efficient operation of all dive activities within the asset. The RMBDI oversees the delivery of day-to-day dive and underwater tourism activities, ensuring the highest standards of safety, professionalism, guest experience, environmental responsibility, and commercial performance. This includes dive center presentation, guiding and instruction, marine interpretation, and supporting dive retail and sales operations.</p><p><strong>Job Responsibilities</strong></p><p><strong>General Operations & Guest Experience</strong></p><ul><li>Report directly to the Dive Center Manager and support the day-to-day operations of the dive center.</li><li>Deliver exceptional guest experiences through professional dive guiding, instruction, and marine interpretation.</li><li>Educate guests and visiting divers on local marine ecosystems, biodiversity, and conservation initiatives.</li><li>Lead private and bespoke marine biology dive experiences for high-end clientele.</li><li>Lead recreational dives in accordance with operational procedures and safety standards.</li><li>Teach dive courses to and above PADI standards, ensuring quality, safety, and consistency.</li><li>Actively support dive retail and sales activities, promoting courses, experiences, and equipment.</li></ul><p><strong>Conservation & Sustainability</strong></p><ul><li>Coordinate and implement Galaxea s Conservation Diving Program across the designated asset.</li><li>Integrate marine conservation messaging into dive briefings, debriefings, and guest interactions.</li><li>Work closely with Sustainability and RSZA teams to ensure alignment with sensitive and high-profile environmental considerations.</li><li>Support marine conservation initiatives, citizen science activities, and environmental awareness programs.</li></ul><p><strong>Dive Center Establishment (Pre-Opening)</strong></p><ul><li>Work alongside the Dive Center Manager during pre-opening to support the development and launch of the dive center.</li><li>Collaborate with RSG departments during the delivery phase to ensure operational readiness and successful handover.</li><li>Become fully familiar with local dive sites, marine habitats, and species within the operating area.</li></ul><p><strong>Dive Center Operations (Post-Opening)</strong></p><ul><li>Uphold and manage the highest standards of dive guiding and instruction, with safety as the top priority.</li><li>Ensure all dive activities and courses are conducted safely, professionally, and in full compliance with training agency standards.</li><li>Maintain accurate and up-to-date records for courses, certifications, and dive activities.</li><li>Deliver engaging marine life presentations and educational talks for guests and colleagues.</li><li>Build and maintain positive working relationships with team members, management, and guests.</li></ul><p><strong>Policies, Procedures & Compliance</strong></p><ul><li>Adhere to all RSSE, Galaxea, and Red Sea Global policies, procedures, and standard operating guidelines.</li><li>Ensure dive center operations remain controlled, compliant, and consistent.</li></ul><p><strong>Safety, Quality & Environment</strong></p><ul><li>Apply safety, quality, and environmental management systems to ensure guest and employee safety.</li><li>Promote a responsible and environmentally conscious approach to all marine and diving activities.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Identify opportunities to enhance dive operations, conservation programs, guest satisfaction, and operational efficiency.</li><li>Contribute to continuous improvement initiatives aligned with international best practices.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree or diploma in Marine Biology, Marine Conservation, or a related field.</li><li>Active and renewed PADI Instructor certification with a proven international track record.</li><li>Instructor rating in a minimum of five PADI specialties.</li><li>Minimum of 500 logged dives across various geographic locations.</li><li>Certification of at least 50 students across core PADI courses.</li><li>Strong background in dive center operations and commercial dive business.</li><li>Demonstrated experience in marine conservation and diving health & safety.</li><li>Equipment management and dive retail experience.</li><li>Valid Fit-to-Dive medical certification.</li><li>Excellent written and spoken English; confident public speaker.</li><li>Strong customer service mindset with a proactive, can-do attitude.</li><li>Ability to deliver engaging, informative, and memorable dive experiences.</li><li>High attention to detail and strong organizational skills.</li><li>Proven ability to work with diverse cultures and high-end clientele.</li><li>Exceptional safety awareness and leadership by example.</li><li>Ability to work independently and collaboratively in a remote dive resort environment.</li><li>Proficiency in Microsoft Office and basic administrative tasks.</li><li>Strong interest in marine science, education, and conservation.</li><li>Full-face mask diving experience.</li><li>Additional language skills (Arabic preferred).</li><li>Social media and content creation skills.</li><li>Underwater photography and videography.</li><li>Advanced marine species identification skills.</li><li>Equipment workshop technician experience across multiple brands.</li></ul>