office manager Jobs - Eastern Province Saudi
397 Jobs Found
<h3 >About the Role</h3>
<p >DP WORLD is seeking a <strong >Port Captain</strong> to join their team in KSA. This full-time position requires 2-5 years of experience and involves overseeing vessel operations, crew management, and adherence to safety and operational standards. The role is based in the Eastern Region, covering cities such as Dammam, Al Khobar, Dhahran, Al Jubail, Al-Ahsa, Al Qatif, Ras Tannurah, Buqayq, and Al Khafji.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Manage vessel budgets for food provisions and housekeeping purchases.</li>
<li >Maintain positive communication between vessel and office staff, promoting the safety and well-being of seafaring personnel.</li>
<li >Conduct technical interviews for deck officer candidates and select suitable crew.</li>
<li >Brief Masters, Officers, and crew on their roles, responsibilities, and company expectations before assignments.</li>
<li >Liaise with the Personnel Department regarding travel, crew changes, and other personnel issues, monitoring crew 'overlap days'.</li>
<li >Review vessel requisitions to ensure efficient and economical inventory and timely delivery of supplies.</li>
<li >Monitor the performance of the bridge team and complete regular performance appraisals for Captains.</li>
<li >Highlight high-potential candidates or underperforming crew to the Fleet Superintendent.</li>
<li >Ensure all ship staff receive appropriate hand-over and familiarization upon joining.</li>
<li >Oversee the general wellness and welfare of the crew.</li>
<li >Conduct monthly on-board inspections of the ship's hull, cargo spaces, deck machinery, and safety equipment.</li>
<li >Be present on board for offshore operations when special requirements arise.</li>
<li >Liaise with the Operations Department and Vessel Master regarding certification, safety equipment, and loose lifting gear.</li>
<li >Prepare vessel repair specifications in collaboration with the Engineering Superintendent/Port Engineer.</li>
<li >Ensure adherence to IMCA guidelines and best industry practices for vessel DP operations, equipment, and personnel.</li>
<li >Ensure the fleet's DP and navigational equipment is fully operational at all times.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >2-5 years of relevant experience in port or vessel operations.</li>
<li >Demonstrated ability to manage vessel budgets and inventory effectively.</li>
<li >Strong understanding of maritime safety regulations and crew welfare.</li>
<li >Experience in conducting technical interviews and crew selection.</li>
<li >Familiarity with IMCA guidelines and DP operations.</li>
</ul>
<h3 >Work Environment</h3>
<p >This is a <strong >full-time</strong> position based in the Eastern Region of KSA, requiring regular on-board presence and travel across various cities including Dammam, Al Khobar, and Al Jubail. The role involves close collaboration with vessel crews, office staff, and various departments to ensure smooth and safe operations.</p>
<h3 >Application Process</h3>
<p >Interested candidates are encouraged to apply. Salary details will be discussed during the interview process.</p>
<h3 >About Front End and the Role</h3>
<p >Front End Limited Company is establishing a new minerals and metals trading venture, with a strategic focus on critical minerals and rare earth elements. We are seeking a <strong >Senior Trader Minerals Metals & Critical Materials</strong> to join our team in a full-time capacity in Al Khobar, Eastern Region. This role is a founding commercial position within the new venture.</p> <h3 >Role Mandate and Venture Establishment</h3>
<p >The successful candidate will manage an active trading book from the outset. Concurrently, this role involves contributing to the establishment of the venture's core infrastructure, including its counterparty network, banking relationships, logistics framework, and the development of its trading team. This position requires a commercially proven trader capable of both executing deals and building the foundational platform around them.</p> <h3 >Core Trading and Origination Responsibilities</h3>
<ul >
<li >Originate, structure, and execute physical trades (spot and term) across base metals, minor metals, critical minerals, and rare earth elements.</li>
<li >Develop and manage counterparty relationships with miners, processors, refiners, smelters, and end-users across GCC, Africa, Central Asia, and Asia-Pacific.</li>
<li >Negotiate and close off-take, pre-pay, tolling, and supply agreements.</li>
<li >Manage desk P&L, position management, and market risk within agreed mandates.</li>
<li >Monitor global supply/demand fundamentals, pricing, and geopolitical developments affecting critical materials.</li>
</ul> <h3 >Venture Build-Out and Operational Development</h3>
<ul >
<li >Define the venture's trading strategy, product focus, and go-to-market approach.</li>
<li >Establish the trade lifecycle, risk framework, and operating model in coordination with finance, legal, compliance, and operations teams.</li>
<li >Build banking relationships and secure structured trade finance facilities (*, LCs, borrowing base, receivables finance, inventory finance, pre-pay).</li>
<li >Set up logistics, warehousing, inspection, assay, and insurance partnerships.</li>
<li >Recruit, mentor, and structure the trading team as the venture scales.</li>
</ul> <h3 >Stakeholder Engagement and Candidate Profile</h3>
<p >The role involves developing relationships with Saudi government bodies, regulators, and sovereign/quasi-sovereign entities aligned with Vision 2030 mining objectives. The Senior Trader will also represent the venture with industry associations, mining companies, and ecosystem partners regionally and globally. Candidates should possess 8–15 years of physical trading experience, demonstrating an entrepreneurial mindset combined with the discipline of an experienced trader. Comfort with ambiguity and the operational realities of an early-stage venture is essential, alongside commercial sharpness paired with operational rigor. The ability to communicate effectively and represent the firm credibly in senior external settings is required.</p> <h3 >Qualifications and Compensation</h3>
<p >Candidates should hold, or have working familiarity with, certifications and standards relevant to physical commodities trading. Front End offers a competitive base salary, complemented by performance-linked compensation tied to desk P&L.</p>
<h3 >About the Role</h3>
<p >Mövenpick Hotels & Resorts is seeking a <strong >Front Office Agent (Saudi nationality only)</strong> to join its team in Al Khobar, Eastern region. This full-time role involves being the primary point of contact for guests, ensuring a seamless and personalized experience from arrival to departure. The Front Office Agent is responsible for embodying the brand through intuitive service and attention to detail, acting as a key liaison between guests and the resort.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Warmly welcome all guests with genuine enthusiasm and a personalized approach.</li>
<li >Build guest relationships through recognition, personalization, and preference tracking.</li>
<li >Conduct efficient check-ins and check-outs, ensuring accurate recording of guest information and updated profiles.</li>
<li >Escort guests to their rooms, when necessary, particularly VIPs, ensuring a smooth transition.</li>
<li >Process payments, handle deposits, issue keys, and explain room and hotel features.</li>
<li >Scan passports and IDs as per Saudi regulatory compliance and ensure CID reporting accuracy.</li>
<li >Recognize repeat and VIP guests, anticipate their needs, and tailor interactions.</li>
<li >Provide accurate information about hotel facilities, outlets, and local area happenings.</li>
<li >Proactively manage guest requests and resolve issues or complaints efficiently, ensuring feedback is logged and followed up.</li>
<li >Handle special requests before, during, and after stays.</li>
<li >Maintain effective communication with other departments (Housekeeping, Concierge, Engineering, F&B, Reservations) to fulfill guest needs.</li>
<li >Maintain detailed shift handovers, ensuring seamless team transitions and continuity of guest service.</li>
<li >Attend daily briefings and remain informed on occupancy, arrivals, departures, events, and internal updates.</li>
<li >Operate the Property Management System for all Front Office functions.</li>
<li >Manage the Reception email inbox professionally and timely.</li>
<li >Perform regular checks on registration cards, guest buckets, and ensure compliance with Data Quality Standards.</li>
<li >Monitor float accuracy, process currency exchanges, paid outs, and follow cash handling procedures.</li>
<li >Close cashier audits at shift end, ensuring alignment of balances and documentation.</li>
<li >Identify upselling opportunities across rooms, suites, F&B outlets, and spa to support revenue targets.</li>
<li >Enroll guests into loyalty programs such as ALL ACCOR, aiming to meet or exceed set conversion goals.</li>
<li >Uphold the privacy and confidentiality of all guest information.</li>
<li >Comply with the hotel’s credit policy and all SOPs related to cashiering and guest services.</li>
<li >Adhere to all Health, Safety & Hygiene procedures, and be familiar with fire and emergency protocols.</li>
</ul>
<h3 >Qualifications and Requirements</h3>
<ul >
<li >0-1 year of experience required.</li>
<li >Professional, polished, and confident in guest-facing environments.</li>
<li >Energetic, adaptable, and able to thrive in a fast-paced environment.</li>
<li >Ability to work cohesively with co-workers as part of a team.</li>
<li >Ability to focus attention on guest needs, remaining calm and courteous at all times.</li>
<li >Ability to promote positive relations with all guests.</li>
<li >Able to exercise good judgment with difficult guests.</li>
<li >Understanding and ability to work in a multi-cultural environment.</li>
</ul>
<h3 >Work Environment</h3>
<p >This role is part of the Accor network, which includes over 45 brands, 5,500 hotels, and 10,000 restaurants and lifestyle destinations. The team environment emphasizes development opportunities and a commitment to responsible hospitality.</p>
<h3 >Application Information</h3>
<p >This position is a full-time opportunity. Salary details will be discussed during the interview process.</p>
<h3 >About Hamood H. Al-Hammad Group Holding</h3>
<p >Hamood H. Al-Hammad Group Holding was established in 1962, initially as a sole enterprise focused on the contracting sector. The company has since evolved into a recognized strategic entity within the region, positioned among key industry players such as Saudi Aramco and Saudi Electricity Company. Over its history, the group has consistently expanded its business capabilities and project portfolio, contributing to core infrastructure and development projects.</p>
<h3 >The Role of Administrative Assistant</h3>
<p >This is a full-time, on-site Administrative Assistant position based in Al Khobar, Eastern Province. The Administrative Assistant will be responsible for managing daily office operations and providing comprehensive administrative support to ensure efficient workflows within the organization.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Coordinating schedules and organizing meetings.</li>
<li >Maintaining and organizing records and files.</li>
<li >Handling incoming phone calls and emails.</li>
<li >Greeting and assisting visitors.</li>
<li >Preparing correspondence and various documents.</li>
<li >Supporting executive-level staff with administrative tasks.</li>
<li >Performing data entry and basic report preparation.</li>
<li >Collaborating with internal teams to ensure smooth office operations and timely completion of administrative activities.</li>
</ul>
<h3 >Work Environment</h3>
<p >The role is a <strong >full-time, on-site</strong> position located in <strong >Al Khobar</strong>, within the Eastern Province. The Administrative Assistant will work closely with various internal teams to support the daily functions of the office.</p>
<p>We are looking for a talented Associate Sales Support to join our IFF Food Biosciences sales organization in Al Khobar, Saudi Arabia!</p><p>IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.</p><p>Health & Biosciences: Channeling our passion for nature and bioscience into sustainable, life-enhancing technologies that power innovative solutions across healthcare, food, consumer and industrial markets.</p><p><strong>Desired Candidate Profile</strong></p><p>Respond to customer inquiries via phone, email, and in person with accuracy and professionalism.</p><p>Provide product/service information and resolve basic customer issues or escalate when needed.</p><p>Maintain customer records and update databases with accurate information.</p><p>Support customer onboarding, follow ups, and satisfaction surveys.</p><p>Coordinate with sales, operations, and support teams to ensure timely customer responses.</p><p>Prepare reports, presentations, and documentation as requested by management.</p><p>Assist with data entry, filing, and maintaining organized digital and physical records.</p><p>Support procurement activities such as requesting quotations, tracking orders, and coordinating with suppliers.</p><p>Assist in organizing company events, meetings, and internal communications.</p><p>Monitor office supplies and coordinate replenishment.</p><p>You are a professional with an administration background</p><p>Higher Qualification, BA in HR related field or administration background</p><p>3-5 Years experience</p><p>You are fluent in English language</p><p>Strong communicator</p><p>Highly organized</p><p>You are a team player</p><p>Passionate, persistent but above all a good listener</p><p>Results driven individual</p>
<p><br></p><p>Overview: The Head of Ticketing & Memberships is responsible for the strategic leadership, performance and development of the end-to-end Al Qadsiah Club ticketing & memberships function. The role ensures that ticketing activity maximizes income and attendance, supports audience and membership growth, delivers excellent customer & fan experience and provides high-quality data and insight to inform organizational decision making. This role provides oversight of pricing, sales channels, CRM (shared responsibility with Head of Digital) and audience insight, while overseeing day-to-day operational delivery and acts as the organizationu2019s senior authority on ticketing and data governance systems and sales performance.</p><p>Key Responsibilities:</p><ul><li>Collaborate with the CCO to develop and implement the Clubu2019s ticketing & membership strategy in alignment with organizational priorities, revenue targets, and audience development goals, building on the growth and learnings from the past 2 seasons.</li><li>Manage tickets, memberships and experiences pricing, discounting, and yield strategies to balance revenue generation, accessibility, and audience growth.</li><li>Working closely with the Aramco Stadium Team, monitor ticket sales performance against targets, forecast revenue, and adjust pricing or inventory strategies in response to demand and market trends.</li><li>Oversee all ticketing systems, CRM platforms, and third-party integrations to ensure effective configuration, data integrity, and operational efficiency across events and sales channels.</li><li>Manage all events on sales processes, including CRM setup and ticket inventory configuration, ensuring accuracy and operational readiness.</li><li>Ensure a high standard of customer experience across all ticketing and box-office operations by establishing and maintaining customer service standards.</li><li>Maintain, amend and enforce ticketing policies and procedures, including refunds, exchanges, discounts, and accessibility provisions, ensuring consistency and compliance.</li><li>Utilize CRM and ticketing data to generate insights that support reporting, marketing initiatives, and audience development strategies.</li><li>Ensure compliance with data protection regulations and organizational policies related to customer data management within the ticketing function.</li><li>Lead and develop the ticketing & memberships team by providing clear direction, performance management, training, and operational oversight to ensure efficient service delivery.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Education:</strong> Bacheloru2019s degree in business, Finance, Marketing, Sports Management, or related field is preferred.</li><li><strong>Experience:</strong> 5-7 years in ticketing, box office operations and/or CRM leadership (ideally within a sports/entertainment venue environment)</li><li><strong>Skills:</strong><ul><li>- Commercial Acumen: Strong ability to drive revenue through pricing strategies, yield management, and sales optimization across multiple channels.</li><li>- Data-Driven Decision Making: Advanced capability in interpreting ticketing and CRM data to generate actionable insights, forecast demand, and influence strategy.</li><li>- CRM & Ticketing Systems Expertise: Deep understanding of ticketing platforms and CRM ecosystems, including segmentation, automation, and customer lifecycle management.</li><li>- Strategic Thinking: Ability to translate organizational goals into scalable ticketing and membership strategies that drive both short-term revenue and long-term fan growth.</li><li>- Leadership & Team Management: Proven experience in leading, developing, and scaling high-performing teams with clear KPIs and accountability frameworks.</li><li>- Stakeholder Management: Strong collaboration skills with senior leadership, media, operations, and external partners to align commercial objectives.</li><li>- Customer Experience Orientation: Understanding of fan behavior and expectations, with the ability to design seamless, high-quality end-to-end customer journeys.</li><li>- Financial & Forecasting Skills: Strong budgeting, forecasting, and revenue tracking capabilities.</li></ul></li><li><strong>Preferred Experience & Qualifications:</strong><ul><li>- Experience within a professional sports club, major entertainment venue, or large-scale event organization.</li><li>- Proven track record of driving ticketing revenue growth and increasing attendance in a competitive market.</li><li>- Experience implementing or optimizing CRM strategies tied to fan engagement, memberships, and retention.</li><li>- Experience working in high-growth or transformation environments, where systems, processes, and strategies are being built or scaled.</li><li>- Masteru2019s degree in business, Sports Management, or a related field is a plus.</li></ul></li></ul>
<h3 >About Yokogawa and the Role</h3>
<p >Yokogawa, an award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading global provider of industrial automation, test and measurement, information systems, and industrial services. With 18,000 employees operating in over 60 countries, our corporate mission is to "co-innovate tomorrow" by supporting the energy transition, biotechnology, artificial intelligence, and industrial cybersecurity, aligning with the United Nations sustainable development goals. We are seeking a <strong >Line Supervisor</strong> to join our full-time team in Al Khobar, Eastern region, contributing to our commitment to technology and a sustainable future.</p> <h3 >Key Responsibilities</h3>
<p >The Line Supervisor will undertake a variety of operational and developmental responsibilities, including:</p>
<ul >
<li >Developing, testing, and maintaining procedures and guidelines to support the organization in implementing and complying with internal policies and external regulations.</li>
<li >Assigning short-term work schedules to a team of subordinates to achieve expectations within established timelines.</li>
<li >Collecting and analyzing data independently using preset tools, methods, and formats.</li>
<li >Building effective working relationships within internal client organizations and delivering high-quality professional services with guidance from senior colleagues.</li>
<li >Organizing and preparing complex documents using various technology applications, including standard office software, and gathering data for special reports.</li>
<li >Identifying shortcomings in existing processes, systems, and procedures, and utilizing established change management programs to address them.</li>
<li >Investigating questions related to existing programs, processes, and procedures.</li>
<li >Interpreting data and identifying possible solutions by navigating a wide variety of processes, procedures, and precedents.</li>
<li >Advising managers on how to apply a wide variety of existing procedures and precedents.</li>
<li >Supporting others by carrying out a range of project management activities.</li>
</ul> <h3 >Required Experience and Professional Development</h3>
<p >Candidates for this role should possess <strong >5-10 years of relevant experience</strong>. Continuous personal capability building is also a key aspect, which involves:</p>
<ul >
<li >Participating in assessment and development planning activities, formal and informal training, and coaching.</li>
<li >Gaining or maintaining external professional accreditation where relevant.</li>
<li >Maintaining an understanding of relevant technology, external regulation, and industry best practices through ongoing education, conferences, and specialist media.</li>
</ul> <h3 >Behavioral Competencies</h3>
<p >The ideal candidate will demonstrate the following behavioral competencies:</p>
<ul >
<li ><strong >Manages Complexity:</strong> Makes sense of complex, high-quantity, and sometimes contradictory information to effectively solve problems, exploring issues to uncover underlying causes and understanding the implications of different options.</li>
<li ><strong >Tech Savvy:</strong> Anticipates and adopts innovations in business-building digital and technology applications, investigating technologies for cutting-edge best practices and using digital/social media to benefit the team while avoiding misuse.</li>
<li ><strong >Collaborates:</strong> Builds partnerships and works collaboratively with others to meet shared objectives, actively contributing to the team, eliciting richer input from others, and serving as a valued resource.</li>
</ul> <h3 >Commitment to Diversity and Inclusion</h3>
<p >Yokogawa is an Equal Opportunity Employer committed to fostering a diverse, equitable, and inclusive culture. We actively recruit, develop, and promote individuals from a variety of backgrounds, valuing differences in experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We do not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations, or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.</p> <h3 >Application Information</h3>
<p >We invite qualified candidates to apply for this full-time Line Supervisor position. Join Yokogawa in our mission to co-innovate tomorrow.</p>
<div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose </span></strong></p><p ><strong><span ><br></span></strong></p><p ><span >Oversee the management and maintenance of company facilities and fleet operations. Ensure facilities and fleet are well-maintained and adequate to support business operations. Plan, coordinate, and manage installations, refurbishments, and equipment upkeep to meet DHL's global health and safety standards. Inspect buildings and fleet to identify repair or renovation needs and track facility updates</span></p><p ><strong><span >Your Tasks:</span></strong><span ></span></p><ul> <li ><span >Track and update leased and owned infrastructure within the province.</span></li> <li ><span >Develop and maintain the infrastructure strategy.</span></li> <li ><span >Identify upcoming development needs and manage detailed facility project and fleet requirements.</span></li> <li ><span >Prepare and submit Business Case Applications (BCAs) for lease renewals and new facilities, ensuring timely completion and approval.</span></li> <li ><span >Provide financial reporting to head office.</span></li> <li ><span >Manage & prepare utilities reports and coordinating with finance team to ensure the utilities payment onetime </span></li> <li ><span >Manage facility improvement and maintenance projects.</span></li> <li ><span >Identify and plan for replacement or additional facilities (hubs, gateways, service centers, etc.).</span></li> <li ><span >Provide engineering input for facility-related BCAs, including route analysis, operational improvements, and cost estimation. Develop guidelines for real estate agents and local personnel involved in facility selection and management.</span></li> <li ><span >Manage internal processes for lease negotiations, fit-out design, tendering, contractor supervision, and equipment procurement within approved BCA constraints.</span></li> <li ><span >Ensure compliance with legal requirements and obtain necessary local authority approvals.</span></li></ul><ul> <li ><span >Manage project administration and maintain contractual obligations</span><span >.</span></li> <li ><span >Report on project progress and key milestones to relevant stakeholders.</span></li> <li ><span >Develop and implement long-term and short-term maintenance plans.</span></li> <li ><span >Allocate workload and supervise maintenance staff.</span></li> <li ><span >Analyze data to improve operational efficiency.</span></li> <li ><span >Maintain detailed records of vehicle servicing and inspections.</span></li> <li ><span >Develop strategies to improve fuel efficiency.</span></li> <li ><span >Approve daily facility expenditure.</span></li> <li ><span >Ensure compliance with DHL and local regulations for service points.</span></li> <li ><span >Conduct regular equipment testing (e.g., fire fighting).</span></li> <li ><span >Maintain maintenance logs and report on daily activities.</span></li> <li ><span >Identify and secure new facilities, managing lease and maintenance contracts.</span></li> <li ><span >Collaborate with Service Centre Managers to develop and implement vehicle and facility maintenance schedules.</span></li> <li ><span >Investigate and report on accidents, providing documentation and recommendations for prevention.</span></li> <li ><span >Manage relationships with suppliers to ensure quality service in vehicle provision and maintenance.</span></li> <li ><span >Investigate and recommend alternative suppliers.</span></li> <li ><span >Oversee fleet and maintenance audits and develop improvement plans.</span></li> <li ><span >Manage vehicle repairs and replacements, including logo installation.</span></li> <li ><span >Analyze accident and emergency incident reports and recommend preventive measures.</span></li> <li ><span >Track and report on fuel costs and consumption.</span></li> <li ><span >Manage the distribution of fines and deductions.</span></li> <li ><span >Review invoices and negotiate with suppliers for cost reduction.</span></li> <li ><span >Maintain security policy compliance.</span></li> </ul><p ><strong><span ></span></strong></p><p ><strong><span >Your Profile:</span></strong><span ></span></p><ul> <li ><span >Project management experience.</span></li> <li ><span >Experience with BCA processes.</span></li> <li ><span >Strong organizational and planning skills.</span></li> <li ><span >Effective negotiation and communication skills.</span></li> <li ><span >Relationship-building abilities.</span></li> <li ><span >Attention to detail.</span></li> <li ><span >Analytical skills.</span></li> <li ><span >Administrative systems experience.</span></li> </ul><p ><span ></span></p><p ><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Strong career support in an international environment.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Great culture and colleagues.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Multifarious benefit programm.</span></p><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p><p ><span > </span></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About PULSE (MENA) PULSE (MENA) is a forward-thinking organization committed to delivering exceptional customer experiences across the Middle East and North Africa. We believe that outstanding customer service is at the heart of every successful business. Our team is dedicated to building lasting relationships with customers by providing timely, professional, and personalized support. As we continue to grow, we are seeking motivated, customer-focused professionals who are passionate about helping people and thrive in a remote work environment. Position Overview The Customer Service Representative serves as the primary point of contact for customers, ensuring every interaction reflects PULSE's commitment to excellence. The successful candidate will handle customer inquiries, resolve issues efficiently, and provide accurate information across multiple communication channels, including phone, email, live chat, and social media. This role requires excellent communication skills, empathy, problem-solving abilities, and the ability to work independently while collaborating with a distributed team. Key Responsibilities Customer Support Respond promptly and professionally to customer inquiries via phone, email, live chat, WhatsApp, and social media platforms. Deliver accurate information regarding products, services, policies, and procedures. Resolve customer complaints with professionalism, empathy, and efficiency. Escalate complex issues to the appropriate departments while ensuring timely follow-up. Maintain a positive and solution-oriented approach in every customer interaction. Customer Experience Build strong customer relationships through exceptional service. Identify customer needs and recommend appropriate solutions. Ensure high levels of customer satisfaction by exceeding service expectations. Follow up with customers when necessary to ensure complete issue resolution. Documentation & Administration Accurately record customer interactions within the CRM system. Maintain detailed notes regarding customer requests and resolutions. Update customer information while ensuring data accuracy. Adhere to company documentation standards and quality requirements. Collaboration Work closely with internal teams including Operations, Sales, Technical Support, and Quality Assurance. Participate in team meetings and continuous improvement initiatives. Share customer feedback to improve products, services, and internal processes. Performance Meet or exceed established KPIs, including: Customer Satisfaction (CSAT) First Contact Resolution (FCR) Average Response Time Average Handling Time (AHT) Quality Assurance (QA) Scores Attendance and Productivity Targets Preferred Qualifications Experience supporting customers across multiple communication channels. Previous experience in BPO, SaaS, e-commerce, healthcare, fintech, or technology industries. Experience with ticketing systems and knowledge base software. Familiarity with customer service metrics and performance standards. Language Requirements Fluent in English (spoken and written). Arabic proficiency is highly preferred. Additional regional languages are considered an advantage. Technical Requirements Candidates must have: Stable broadband internet connection (minimum 25 Mbps recommended). Quiet, professional home office environment. Laptop or desktop computer meeting company specifications. Noise-cancelling headset with microphone. Webcam for virtual meetings and training. Working Hours Full-time remote position. Flexible shifts based on business requirements. May include evenings, weekends, and public holidays. Availability to support customers across different MENA time zones. Key Performance Indicators (KPIs) Success in this role will be measured by: Customer Satisfaction Score (CSAT) First Contact Resolution (FCR) Average Handling Time (AHT) Response Time SLA Compliance Quality Assurance (QA) Scores Attendance and Schedule Adherence Productivity and Ticket Resolution Targets What We Offer Fully remote work environment. Competitive salary. Performance-based incentives and recognition programs. Paid training and continuous professional development. Career growth opportunities within PULSE (MENA). Collaborative and inclusive company culture.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Qualifications High school diploma required; Associate's or Bachelor's degree preferred. Minimum of 1 2 years of experience in customer service, contact center, or client support. Experience working remotely is an advantage. Strong computer literacy and ability to learn new systems quickly. Experience using CRM platforms such as Salesforce, Zendesk, Freshdesk, HubSpot, or similar. Proficiency in Microsoft Office or Google Workspace. Reliable high-speed internet connection and a dedicated home workspace. Required Skills Communication Excellent verbal and written communication skills. Professional phone etiquette. Strong active listening abilities. Clear and confident communication. Customer Focus Empathy and patience. Positive attitude. Strong interpersonal skills. Ability to manage difficult conversations professionally. Problem Solving Analytical thinking. Conflict resolution. Decision-making skills. Ability to work under pressure while maintaining quality. Organization Excellent time management. Strong attention to detail. Ability to multitask. Effective prioritization skills.</p><p></p></section>
<h3 >Role Summary</h3>
<p >KBR Saudi Arabia is seeking a <strong >Sr. Materials and Corrosion Engineer</strong> to join our team in Al Khobar, Saudi Arabia. This full-time position involves applying specialized expertise in materials and corrosion engineering to support various projects and operating assets, ensuring strict adherence to international and Saudi Aramco standards.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Familiarize with relevant international and Saudi Aramco Best Practices, Engineering standards, and procedures.</li>
<li >Carry out corrosion assessments on pipelines, piping, and equipment, with a preference for software experience.</li>
<li >Develop Corrosion Management Program (CMP) Reports, Material Selection Reports, Material Selection Diagrams, Coating Selection Diagrams, and Corrosion Loop Diagrams.</li>
<li >Provide technical support for project-related tasks, including RBI and Corrosion Inspection Manuals for operating assets and new projects, along with On-Stream Inspection (OSI) diagrams.</li>
<li >Lead engineering assessments based on applicable codes such as API 579, BS 7910, ASME B31G, and DNV RP F101.</li>
</ul> <h3 >Technical Review and Guidance</h3>
<ul >
<li >Offer guidance for performing corrosion calculations and interpreting metallurgical codes and standards, considering their impact on detail design.</li>
<li >Review Technical Bid Evaluations (TBEs) and No Material Release (NMRs) primarily related to materials scope.</li>
<li >Review Integrity assessment reports, which may include ILI reports, Fitness for Purpose (FFP) / Recommendations for Repair Reports (RRR), ILI raw data, and Direct Assessment reports as primary inputs.</li>
</ul> <h3 >Collaboration and Support</h3>
<ul >
<li >Coordinate technical issues with other engineering disciplines as required.</li>
<li >Provide necessary inputs and data to other disciplines according to requirements and procedures.</li>
<li >Interface with Client representatives to resolve technical issues.</li>
<li >Assist in the training and development of junior team members.</li>
<li >Liaise with global offices for support where needed, ensuring convergence with Subject Matter Experts (SMEs).</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >Minimum of <strong >10+ years of experience</strong> in a relevant engineering field.</li>
<li >Possession of a <strong >Degree in Engineering</strong>.</li>
</ul> <h3 >Work Environment</h3>
<p >This full-time position is based in Al Khobar, Saudi Arabia. The role requires collaboration within a professional team and with global experts, and may involve conducting site visits outside the office as and when required.</p>
<h3 >About Grand Hyatt Al Khobar</h3>
<p >Grand Hyatt is a distinguished luxury hotel brand globally recognized for its commitment to exceptional hospitality and delivering premium guest experiences. The Grand Hyatt in <strong >Al Khobar, Eastern Province, Saudi Arabia</strong>, upholds these standards, offering a sophisticated environment for both guests and colleagues. This location provides a dynamic setting within a key economic hub, presenting a valuable opportunity for professionals in the hospitality sector.</p> <h3 >The Role: Guest Service Officer Spa</h3>
<p >Grand Hyatt is seeking a dedicated <strong >Guest Service Officer Spa</strong> to join its team in Al Khobar. This full-time position is specifically open to <strong >Saudi Nationals</strong> who are committed to delivering high standards of service within a luxury spa environment. The role is integral to the overall guest experience, focusing on front-of-house operations within the spa.</p> <h3 >Core Responsibilities and Impact</h3>
<p >The Guest Service Officer Spa is a key contributor to the operational excellence of the Spa Reception, which is an integral part of the Rooms Division. This role is focused on ensuring a seamless and positive experience for all spa guests by upholding high standards of service and efficiency at the front desk.</p>
<ul >
<li >Contribute to the smooth and efficient daily running of the Spa Reception.</li>
<li >Ensure operational excellence within the spa's front-of-house activities.</li>
<li >Support the overall operational goals of the Rooms Division through effective reception management.</li>
</ul> <h3 >Candidate Qualifications</h3>
<p >Ideal candidates will possess a strong academic foundation in hospitality or tourism, demonstrating a commitment to professional development within the industry.</p>
<ul >
<li >Ideally, a relevant degree or diploma in Hospitality or Tourism Management.</li>
</ul> <h3 >Required Experience</h3>
<p >Applicants must demonstrate practical experience within the hotel industry to effectively manage the demands of a luxury spa environment and contribute to its smooth operation.</p>
<ul >
<li >Minimum of 2 years of work experience in hotel operations.</li>
</ul> <h3 >Application Information</h3>
<p >Grand Hyatt invites qualified candidates who meet the specified requirements to apply for this full-time Guest Service Officer Spa position. This role offers the opportunity to contribute to a renowned luxury brand in Al Khobar. We look forward to reviewing applications from individuals dedicated to service excellence and contributing to our team.</p>
<div dir="rtl"><h3 >About Al-Qadsiah Saudi Club</h3>
<p >Al-Qadsiah Saudi Club (نادي القادسية السعودي) is dedicated to building a lasting legacy that extends beyond the field, aiming to shape the future of Saudi sports. Driven by ambition, synergy, and innovation, the club strives to inspire future generations and make a significant impact both on and off the field.</p> <h3 >Role Overview</h3>
<p >Al-Qadsiah Saudi Club is seeking an <strong >Academy Phase Administrator</strong> to join our team in Al Khobar, Eastern region. This full-time role is central to ensuring the smooth execution of administrative and logistical operations within the academy. The Administrator will coordinate with various internal departments and external bodies to maintain compliance, streamline processes, and support daily academy functions.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Provide essential administrative support to the Academy Operations team, ensuring timely task completion and effective management of daily operations.</li>
<li >Maintain accurate databases, records, and files pertaining to players, staff, and academy activities, ensuring accessibility and adherence to internal policies.</li>
<li >Assist in the planning and execution of logistical arrangements for academy events, including the coordination of venues, transportation, and accommodations.</li>
<li >Manage office supplies and procurement documents to meet logistical and administrative needs.</li>
</ul> <h3 >Internal Coordination</h3>
<ul >
<li >Liaise with the HR department to ensure proper player and staff documentation, contract management, and compliance with internal policies.</li>
<li >Collaborate with the Finance department to track and manage budgetary requirements, including expenses for travel, events, and supplies across teams and age groups.</li>
<li >Coordinate with HR and Finance departments to fulfill procurement and administrative requirements.</li>
</ul> <h3 >External Liaison and Compliance</h3>
<ul >
<li >Liaise with external bodies such as the Saudi Arabian Football Federation (SAFF) and the Ministry of Sport (MoS) to ensure compliance with regulatory requirements.</li>
<li >Oversee the submission of necessary documentation for player registrations, licensing, and permits, and support the secretary during transfer windows.</li>
<li >Ensure all academy operations align with standards set by external bodies like SAFF and MoS, and manage documentation for audits and compliance checks.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >5-10 years of relevant professional experience in administrative or operational roles, preferably within a sports or academy environment.</li>
<li >Proven ability to manage administrative and logistical operations effectively.</li>
<li >Strong organizational skills and attention to detail for maintaining accurate records and databases.</li>
<li >Experience coordinating with multiple internal and external stakeholders.</li>
</ul></div>
<div dir="rtl"><h3 >نبذة عن الدور</h3>
<p >تبحث شركة تكامل التقنية الذكية لتقنية المعلومات شركة شخص واحد عن <strong >سكرتير تنفيذي</strong> للانضمام إلى فريقها في مدينة الخبر، بالمنطقة الشرقية. يهدف هذا الدور بدوام كامل إلى تقديم الدعم الإداري الشامل للإدارة العليا، بما يضمن سلاسة العمليات اليومية وتنظيم المهام المكتبية بكفاءة عالية ودقة متناهية.</p> <h3 >المهام والمسؤوليات الرئيسية</h3>
<ul >
<li >تنظيم وإدارة مواعيد المدير/الرئيس وتذكيره بها بشكل مستمر وفعال.</li>
<li >التعامل مع الاستفسارات الواردة والرد عليها بمهنية، بالإضافة إلى إيصال البريد والمراسلات إلى المدير/الرئيس.</li>
<li >إعداد المذكرات الدورية والمراسلات المتعلقة بالوحدات التنظيمية الداخلية والخارجية، والتأكد من توقيعها وتوزيعها في الوقت المناسب.</li>
<li >حضور الاجتماعات، وتسجيل محاضرها، وتحريرها بدقة ووضوح لضمان توثيق القرارات والإجراءات.</li>
<li >حفظ وتصنيف جميع الوثائق والملفات المتعلقة بأعمال المدير/الرئيس بطريقة منظمة وسهلة الوصول.</li>
<li >إعداد وتقديم تقارير العمل الدورية، وتوثيقها، وحفظها لضمان سهولة الرجوع إليها وتحليل الأداء.</li>
</ul> <h3 >المؤهلات والخبرات المطلوبة</h3>
<ul >
<li >خبرة عملية تتراوح بين <strong >2 إلى 5 سنوات</strong> في مجال السكرتارية التنفيذية أو دور إداري مشابه.</li>
<li >مهارات تنظيمية وإدارية عالية، مع القدرة على تحديد الأولويات وإدارة الوقت بفعالية.</li>
<li >إتقان استخدام برامج مايكروسوفت أوفيس (Word, Excel, PowerPoint, Outlook) لإعداد المراسلات والتقارير.</li>
<li >مهارات تواصل ممتازة، كتابية وشفوية، باللغة العربية الفصحى.</li>
<li >القدرة على التعامل مع المعلومات السرية بحرفية تامة والالتزام بالسرية.</li>
<li >الالتزام بالدقة والتفاصيل في جميع المهام الموكلة والقدرة على العمل تحت الضغط.</li>
</ul> <h3 >بيئة العمل</h3>
<p >يعمل شاغل هذه الوظيفة بدوام كامل في مقر الشركة بمدينة الخبر، ضمن بيئة عمل ديناميكية تتطلب الدقة والاحترافية في التعامل مع المهام الإدارية المتنوعة وتقديم الدعم المستمر للإدارة العليا.</p> <h3 >تفاصيل إضافية</h3>
<p >لم يتم الإفصاح عن تفاصيل الراتب لهذه الوظيفة في الوقت الحالي.</p> <h3 >التقديم للوظيفة</h3>
<p >ندعو المهتمين الذين يستوفون المتطلبات المذكورة أعلاه إلى تقديم طلباتهم للنظر فيها.</p></div>
<h3 >Company Background</h3>
<p >Front End Limited Company is a Saudi-born organization dedicated to technological and industrial innovation. The company delivers advanced solutions to partners across Saudi Arabia and the broader region, specializing in AI-driven autonomy and industrial transformation. Its operations span diverse industries including energy, geoscience, space, and mining, with a mission to accelerate scalability, enhance operational agility, and drive growth.</p> <h3 >Opportunity: Contract Administrator</h3>
<p >Front End Limited Company is seeking a Contract Administrator for a full-time, on-site role based in Al Khobar, Eastern Region, Saudi Arabia. This position is central to managing the company's commercial and operational contracts, ensuring adherence to both internal policies and external legal frameworks.</p> <h3 >Primary Responsibilities</h3>
<ul >
<li >Drafting, reviewing, negotiating, and administering a wide range of commercial and operational contracts.</li>
<li >Ensuring full compliance with company policies, Saudi commercial and maritime laws, and applicable international standards.</li>
<li >Coordinating closely with procurement, finance, and operations teams.</li>
<li >Monitoring contract performance and managing variations and claims.</li>
<li >Proactively identifying and mitigating contractual and commercial risks.</li>
<li >Working with internal and external stakeholders to ensure seamless contract execution.</li>
<li >Protecting the company's commercial interests and supporting overall business objectives.</li>
</ul> <h3 >Essential Qualifications</h3>
<ul >
<li >Demonstrated hands-on familiarity with marine and offshore contracts.</li>
<li >Experience with BIMCO standard forms, charter parties, service agreements, and related maritime documentation.</li>
<li >Ability to ensure compliance with company policies, Saudi commercial and maritime laws, and international standards.</li>
<li >Strong coordination, risk identification, and mitigation skills.</li>
</ul> <h3 >Work Setting</h3>
<p >This is a full-time, on-site position. The Contract Administrator will be based at Front End Limited Company's facilities in Al Khobar, located within the Eastern Region of Saudi Arabia.</p> <h3 >Front End's Commitment to Innovation</h3>
<p >Front End Limited Company is committed to blending bold innovation with precise execution to ensure peak performance in every environment. The organization takes pride in actively building the future through cutting-edge solutions and unparalleled operational excellence.</p>
<h3 >About the British Council</h3>
<p >The British Council is the UK’s international organization for cultural relations and educational opportunities, dedicated to fostering knowledge and understanding between the people of the UK and other countries. Operating in over 100 countries, the British Council works across arts and culture, English language, education, and civil society, reaching millions globally each year.</p>
<h3 >Role Overview</h3>
<p >The British Council is seeking a <strong >Customer Service Assistant</strong> for its operations in Saudi Arabia, specifically in Jeddah, Riyadh, and Al Khobar. This full-time role involves supporting daily customer service operations, acting as the primary contact point for customers at the front office or call center, and regularly reporting feedback for service improvement. The Customer Service KSA centers are among the busiest in the region, providing high-quality teaching, examinations, and various educational and cultural services.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Ensure the smooth day-to-day running of practical customer service aspects, including photocopying materials, assisting with display work, distributing publicity materials, and maintaining the tidiness and equipment of waiting and placement test areas.</li>
<li >Deliver high standards of customer care by welcoming customers, guiding them through the queuing system, monitoring waiting areas, directing customers to placement test classes, and assisting with general inquiries.</li>
<li >Prepare for placement testing setup, including readying rooms, preparing number cards, and organizing tests.</li>
<li >Respond to all face-to-face, phone, and email inquiries professionally, adhering to British Council Customer Service Standards and Policies.</li>
<li >Provide efficient registration services and support for the Teaching Centre and Exams Department, in line with quality standards.</li>
<li >Ensure inquiries and feedback are directed to the relevant British Council personnel and departments.</li>
<li >Promote and cross-sell British Council products and services professionally.</li>
<li >Perform Call Centre and front office administrative and financial tasks in a timely manner.</li>
</ul>
<h3 >Work Environment and Relationships</h3>
<p >The Customer Service team represents the British Council to a diverse audience, including over 15,000 teaching center students and more than 30,000 examination candidates annually. The team handles over 35,000 inquiries monthly, covering information on courses, professional skills workshops, various examinations (IELTS, ESOL), certification requests, partnerships, placement test bookings, and customer complaints. This role involves close collaboration with the Customer Service Team, Teaching Centre, Exams Departments, and other project teams. The British Council operates from 9:00 to 21:00, Saturday through Thursday, and the post holder may be required to work outside standard hours and during weekends to meet operational needs.</p>
<h3 >Qualifications and Requirements</h3>
<ul >
<li >0-1 year of experience in a relevant field.</li>
<li >Valid and transferable Iqama.</li>
<li >Saudi nationals are eligible to apply.</li>
<li >Direct contact or managing staff working with children is required.</li>
</ul>
<h3 >Compensation</h3>
<p >The compensation for this role is 40 SAR per hour.</p>
<h3 >About Worley Parsons</h3>
<p >Worley Parsons is a global company of energy, chemicals, and resources experts, headquartered in Australia. The company partners with customers to deliver projects and create value across the life of their assets, specializing in consulting, engineering, procurement, and construction. Services extend through to operations and decommissioning, leveraging extensive experience to support customers in their transition to more sustainable solutions.</p> <h3 >The Opportunity: Planner/Scheduler II</h3>
<p >Worley Parsons is seeking a <strong >Planner/Scheduler II</strong> to join its team in Al Khobar. This full-time role is suitable for candidates with <strong >0-1 years of experience</strong>, focusing on the development, maintenance, and monitoring of project schedules and performance. The Planner/Scheduler II will contribute to project execution across various stages, ensuring alignment with project requirements and approved plans.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Develop, maintain, and update project schedules in accordance with project requirements and approved execution plans.</li>
<li >Support the development and coordination of detailed work packs.</li>
<li >Coordinate planning and scheduling interfaces between the project team, client, and EPC contractors.</li>
<li >Monitor engineering, procurement, construction, and other project execution activities.</li>
<li >Prepare daily and weekly progress and performance reports.</li>
<li >Support earned value analysis and the assessment of project performance against approved baselines.</li>
<li >Identify schedule variances, delays, constraints, and emerging project risks.</li>
<li >Develop and maintain detailed Level 3 engineering and project schedules.</li>
<li >Support the management and updating of the Client Master Schedule.</li>
<li >Monitor engineering deliverables through the Master Document Register and Engineering Deliverables Status Register.</li>
<li >Track engineering progress against approved schedules and progress-measurement systems.</li>
<li >Monitor procurement plans, purchase orders, vendor documentation, equipment, and material delivery dates.</li>
<li >Prepare procurement progress reports and highlight activities that may affect project milestones.</li>
<li >Review contractor schedules, progress updates, look-ahead schedules, and forecasts.</li>
<li >Support the verification of quantities included in contractor progress submissions.</li>
<li >Validate reported physical progress against supporting project records and completed work.</li>
<li >Monitor critical and near-critical activities and assess their potential impact on project completion.</li>
<li >Support the development of schedule-recovery and mitigation plans where required.</li>
<li >Coordinate with engineering, procurement, construction, and commissioning teams to confirm progress and forecast completion dates.</li>
<li >Prepare schedule analysis, progress dashboards, and planning information for project-management review.</li>
<li >Maintain accurate planning records and ensure compliance with project procedures, client requirements, and Worley standards.</li>
</ul> <h3 >Candidate Requirements</h3>
<ul >
<li >Ability to identify schedule risks, constraints, and potential delays.</li>
<li >Willingness and ability to work full-time at the Home Office in Al Khobar.</li>
<li >Previous experience working in Saudi Arabia, the Middle East, or on downstream projects would be advantageous.</li>
</ul> <h3 >Work Location and Commitment</h3>
<p >This is a full-time position requiring presence at the Worley Parsons Home Office in Al Khobar. The role involves working within a project-focused environment, contributing to the timely and efficient delivery of project objectives.</p> <h3 >Diversity and Inclusion at Worley Parsons</h3>
<p >Worley Parsons is committed to building a diverse, inclusive, and respectful workplace. The company strives to create an environment where everyone feels they belong, can be themselves, and can thrive, recognizing that diverse and inclusive cultures are safer and more innovative. Applications are encouraged from candidates of all backgrounds and diversity characteristics, including disabled or neurodivergent individuals.</p>
<p>Job Code <strong>PHONE_NUMBER1</strong></p><p>Basic Function Administers the activities of the assigned division/department, assuming 24-hour responsibility for overall assessment, planning implementation and evaluation of patient care. In cooperation with the Chief Nursing Officer (CNO) and other department Directors/Senior Directors, supports Johns Hopkins Aramco Healthcare (JHAH) Mission and Vision. Promotes practice standards, policies and procedures whilst providing overall guidance and direction for the respective division/department.</p><p>Scope Incumbent has administrative and functional authority to manage the assigned division/department, leading managers and support personnel, to resolve all matters within established authority limits and to keep the CNO informed of unusual developments.</p><p>Principal Contacts</p><p>INTERNAL: Daily contact with Managers, Nursing Shift Coordinator, Case Coordinator Group, Social Workers, Medical Customer Services Network, Pharmacists, Rehabilitation Staff, patients and family members, Clinicians on all levels, and other JHAH health care personnel involved in care of the patient.</p><p>EXTERNAL: Frequent contact with departments responsible for concerns relating to employees, patients and families (i.e., JHAH Human Resources (HR), JHAH Government Affairs).</p><p>Principal Duties</p><ul><li>Performs all the duties for the Associate Program Coordinator plus the following.</li><li>Participates with the CNO and other department Directors/Senior Directors, in the ongoing review of the organization's mission, strategic plans, and policies.</li><li>Participates with the CNO and other department Directors/Senior Directors, in the development and implementation of the mechanisms that support, foster, and encourage collaboration between other members of the multidisciplinary health care team towards continuous quality improvement of patient care services and delivery.</li><li>Collaborates with CNO and other department Directors/Senior Directors, in developing the Nursing and Clinical Services Business & Operating plans.</li><li>Collaborates with the CNO in developing, preparing and monitoring the personnel, supply and equipment budgets in collaboration with the staff and support department directors.</li><li>Develops measures and monitors department/division operational performance metrics inclusive of LOS, overtime costs, vacancy and turnover rates.</li><li>Participates in the development of standards of recruitment for nursing & clinical services personnel</li><li>Maintains current knowledge of and ensures compliance with all regulatory and professional standards of care which includes Central Board for Accreditation of Health Care Institutions (CBAHI), Joint Commission International (JCI), Institute Health for Health Care Improvement, (IHI) etc.</li><li>Utilizes results from QI data collection to improve patient care outcomes</li><li>Corrective action plans to ensure that quality of care is embedded into clinical practice on an ongoing basis promoting the Quality improvement (QI) program within the Department.</li><li>Provides opportunities for staff development through in-service, continuing education or other programs and recommends for management approval, out-of-Kingdom training assignments</li><li>Participates in the planning of and coordinates the assigned Department s nursing program for the response to catastrophic disasters within the framework of overall Medical Services programs, policies and procedures.</li><li>Uses findings from patient satisfaction surveys and with input from staff, to establish unit based customer services agenda.</li><li>In collaboration with the CNO, develops an effective plan for delivery of care within the assigned division/department.</li><li>Serves on or appoints division/department representatives to various intra-organizational and departmental committees, study groups and special projects teams.</li><li>Directs, guides, and assists Nursing Shift Coordinators and Unit s Mangers in planning, organizing, coordinating, supervising, controlling and evaluating hospital service activities.</li></ul><p>Principal Duties (cont'd)</p><ul><li>Performs other miscellaneous related duties as requested by the CNO.</li><li>Is able to identify, at least one potential successor to the Director s role.</li><li>Promotes a level of professionalism within the division/department. Motivates academic pursuit and continuing education on the part of staff by establishing and meeting service based professional certification goals.</li><li>Promotes empowerment of staff by utilizing collaborative approaches and new ideas.</li><li>Leads and designs new initiatives and research program within area of expertise.</li><li>Contributes to organization culture of quality and safety.</li><li>Demonstrates, facilitates and advocates Evidence Based Practice.</li><li>Develops and executes departmental objectives and business plans guided by entity/enterprise business plans and contributes to the development of business strategies for the division/department or services line</li><li>Guided by organizational and entity objectives and plans</li><li>Manages managers and/or professional/clinical employees</li><li>Works collaboratively across departments.</li><li>Applies broad industry and business or clinical awareness to manage risk and drive financial and operational performance across departments</li><li>Independently resolves complex technical and operational problems</li><li>Identifies, evaluates, and recommends resolutions for highly complex or unusual business problems, applying advance analytical thought and judgment</li><li>Assesses and forecasts resource needs across division/department and allocates resources/budgets to ensure objectives are met</li><li>Focuses predominantly on day-to-day operational activities, with planning activities generally focused on annual planning cycles</li><li>Responsible for development and management of budget for one or more related cost centers, often including multiple budgets across related functions</li><li>Makes significant expenditures within established parameters</li><li>Directs and implements revenue enhancing and/or cost-reduction measure</li><li>Manages subordinate managers and/or professional/technical employees</li><li>People management responsibilities include conducting performance appraisals, and managing people</li><li>Achieves work objectives primarily through impact/influence on others</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Nursing/Specialty and advanced training /certification in specialty.</li><li>Master degree in Nursing/Health/ Allied Health is required.</li><li>Doctorate Degree is preferred</li><li>11 years clinical experience post-registration with five years at an upper management level in an accredited general hospital of 350 beds or more capacity.</li><li>Expert in clinical knowledge of assigned specialty is required.</li><li>Current professional license</li><li>Proficiency in spoken and written English.</li><li>Must possess well developed decision making and leadership abilities as well as integrity, initiative and sound judgment.</li><li>Broad knowledge of nursing theory and practice</li><li>The ability to work effectively with others in a multidisciplinary group</li><li>Ability to develop, adapt and modify systems as indicated.</li><li>A sound knowledge of pertinent Company policies, procedures and practices.</li></ul>
<h3 >About EagleBurgmann and the Role</h3>
<p >EagleBurgmann, a leading international specialist in industrial sealing technology and part of the global technology group Freudenberg, is seeking a <strong >Senior Reliability Engineer</strong>. This full-time position is based in Al Khobar, Eastern Province, Saudi Arabia, covering customer sites in Al Khobar and Dammam. The role focuses on enhancing the reliability of mechanical sealing systems for industrial clients.</p> <h3 >Role Overview</h3>
<p >The Senior Reliability Engineer is responsible for managing and improving the reliability of installed mechanical seals at customer sites. This involves addressing customer pain points, conducting independent troubleshooting and root cause analysis, and coordinating with internal teams and customers to resolve issues and manage claims, ultimately aiming for higher reliability.</p> <h3 >Core Responsibilities</h3>
<ul >
<li >Manage and enhance the reliability of mechanical seals installed at customer sites.</li>
<li >Address customer reliability concerns, acting as a liaison between customers and the EB office to eliminate recurring issues and manage claims.</li>
<li >Perform independent mechanical seal troubleshooting and root cause analysis (RCA) based on site inputs, leveraging application engineering support.</li>
<li >Support the IP & AM Sales team with troubleshooting, RCA, and claim management during project phases, requiring direct customer coordination.</li>
<li >Prepare and submit regular reliability reports to all stakeholders (weekly/monthly).</li>
<li >Engage with customer departments and participate in technical meetings to resolve mechanical seal failure issues, preparing reports in adherence to contractual KPIs.</li>
<li >Contribute to improving the reliability of Fixed Fee programs through coordination with sales, service, and engineering teams.</li>
<li >Involve the Service Director in customer meetings as needed.</li>
<li >Ensure efficient collaboration with EB sales, service, and engineering team members.</li>
<li >Provide consistent on-site customer support, involving travel at least three days per week.</li>
<li >Utilize EB ERP systems such as C4C, SealCarePro, and SAP ByD effectively.</li>
<li >Prepare service reports, RCA, troubleshooting reports, MTBF analysis, bad actor analysis, and engineering reports for internal and external submission.</li>
<li >Coordinate effectively with EB-Germany for all relevant cases.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >Bachelor’s Degree in Mechanical Engineering or a related field.</li>
<li >Minimum of <strong >5-10 years</strong> of technical experience within the Mechanical Seal Industry, including service and on-site activities.</li>
<li >Ability to independently install mechanical seals.</li>
<li >Capability to perform mid-level troubleshooting at customer sites.</li>
</ul> <h3 >Essential Skills and Technical Knowledge</h3>
<ul >
<li >Strong knowledge of Centrifugal Pumps, Agitators, Mixers, and Blowers.</li>
<li >Awareness of Centrifugal Compressors is an advantage.</li>
<li >Proficient knowledge of Wet Mechanical Seals, Supply Systems, and API 682 Standards.</li>
<li >Familiarity with ANSI, Engineering Drawings, Limits & Fits Tolerances.</li>
<li >Good command of spoken and written English.</li>
<li >Ability to multitask and perform effectively under pressure.</li>
<li >Proficiency in computer and IT systems, including MS Office and document management.</li>
</ul> <h3 >Work Environment and Collaboration</h3>
<p >This role involves significant interaction with customers at their sites, requiring frequent travel within the Al Khobar and Dammam regions. The Senior Reliability Engineer will work closely with various internal teams, including sales, service, and engineering, and will report directly to the Service Director.</p>
<p>Working in close partnership with the HR Director, lead a broad organizational effectiveness and transformation agenda to elevate performance across the Club. Drive the design and continuous evolution of the organizationu2019s operating effectiveness by aligning structures, processes, and ways of working to strategic priorities. Lead a ground-up assessment of organizational performance to identify gaps, realign capabilities, and embed a high-performance mindset across both sporting and corporate functions. Act as a strategic partner to senior leadership to inspire, motivate, and enable sustained performance improvement and execution excellence.</p><p><strong>Key Responsibilities</strong></p><p><strong>Strategic Leadership</strong></p><ul><li>Partner closely with the HR Director to shape and deliver the organizational effectiveness and transformation agenda</li><li>Lead a ground-up assessment of organizational performance, capabilities, and structure to identify key gaps and priorities</li><li>Drive alignment on strategic objectives by translating them into organizational design, roles, and performance frameworks</li><li>Act as a trusted advisor to senior leadership on organizational performance, design, and transformation</li><li>Identify systemic performance challenges and lead enterprise-level solutions</li></ul><p><strong>Organizational Effectiveness</strong></p><ul><li>Lead organizational diagnostics with a holistic approach to support excellence in executing strategic priorities and achieving peak performance</li><li>Review operating models and workflows to establish clarity in processes, roles, accountabilities, and decision-making frameworks across the organization</li><li>Assess and monitor organizational health, including engagement, productivity, retention, and leadership effectiveness</li><li>Translate diagnostic insights into targeted, actionable improvement plans and monitor their implementation</li></ul><p><strong>Process Excellence</strong></p><ul><li>Lead enterprise-wide process reviews, improvement and re-engineering initiatives</li><li>Design and implement efficient, standardized processes to enhance execution and service delivery</li><li>Establish governance frameworks to ensure consistent process management and continuous improvement</li><li>Partner with business units to streamline workflows and eliminate inefficiencies</li></ul><p><strong>Transformation & Change Management</strong></p><ul><li>Lead complex transformation initiatives, including restructuring, operating model changes, and capability development</li><li>Develop and implement structured change management strategies to ensure adoption and sustainability</li><li>Build internal capability to manage and sustain change effectively</li></ul><p><strong>Team Performance & Capability</strong></p><ul><li>Design and implement frameworks to assess and improve team effectiveness and performance</li><li>Align team objectives and performance metrics with organizational priorities</li><li>Partner with leadership to strengthen accountability, collaboration, and performance discipline</li><li>Lead targeted interventions to address performance gaps and enhance team effectiveness</li></ul><p><strong>Culture & Performance Environment</strong></p><ul><li>Embed a high-performance, accountable culture aligned with organizational objectives</li><li>Reinforce leadership behaviours that drive ownership, accountability, and continuous improvement</li><li>Strengthen communication, transparency, and feedback loops across the organization</li><li>Foster an inclusive and collaborative environment that supports innovation and performance</li><li>Conduct regular employee experience surveys and pulse checks with the aim to continuously enhance the employee journey unleashing potential</li></ul><p><strong>Data, Insights & Decision Support</strong></p><ul><li>Leverage HR and business data to assess organizational effectiveness and performance trends</li><li>Develop dashboards and reporting frameworks to support data-driven decision-making</li><li>Provide actionable insights and recommendations to senior leadership</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications & Experience</h2><ul><li>Bacheloru2019s degree in Business, Human Resources, Organizational Development, or a related field (Masteru2019s preferred)</li><li>10+ years of progressive experience in organizational effectiveness, transformation, strategy, or consulting roles</li><li>Strong experience in organizational design, performance improvement, and complex transformation initiatives</li><li>Proven track record of influencing senior stakeholders and driving enterprise-wide change</li><li>Experience in high-performance, fast-paced, or complex environments is advantageous</li></ul>
<span class="" ><font dir="auto" ><font dir="auto" >We are looking for a dynamic Field Sales Representative to join our retail division in Al Khobar. This is not an "order-taker" role. We need a hunter who can protect our margins by selling the </font></font></span><em ><font dir="auto" ><font dir="auto" >technical value </font></font></em><span class="" > <font dir="auto" ><font dir="auto" >of Jotun products—moving beyond the price war to focus on durability, specifications, and project consulting. You will be the face of our brand to contractors, interior designers, and project managers across the Eastern Province.</font></font></span><div><span class="" ><font dir="auto" ><font dir="auto" ><br></font></font></span></div><div><br></div>