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Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.<br>Job Title: Cluster Manager – Revenue Optimization Department: Revenue Management Reporting to: Cluster Director – Revenue Management & Distribution Property: Red Sea Global Hospitality<br>About UsWelcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration—values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.<br>The Role The Cluster Manager – Revenue Optimization is responsible for implementing and monitoring revenue strategies across multiple properties within the cluster to optimize profitability and market share. This role oversees pricing, inventory control, distribution channels, and demand forecasting, ensuring alignment with brand standards and business objectives.<br>At Red Sea Global Hospitality, we take pride in representing our resorts and the Kingdom of Saudi Arabia to visitors from around the globe. We uphold a values-led culture for both our guests and our colleagues, collaborating closely to deliver unparalleled service excellence.<br>Key Areas of Responsibilities:Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As a Cluster Manager – Revenue Optimization, you will need to:<br>Essential Duties and Responsibilities<br>Revenue Strategy & Optimization Execute cluster-wide revenue management strategies to optimize room revenue, ancillary revenue, and overall profitability. Monitor market trends, competitor performance, and demand patterns to adjust pricing and inventory strategies dynamically. Participate in the budgeting and forecasting process for rooms revenue and related KPIs.<br>Distribution Management Oversee all distribution channels (direct, OTA, GDS, brand.com) to ensure optimal mix and cost efficiency. Ensure rate parity and compliance across all platforms. Implement strategies to drive direct bookings and reduce dependency on high-cost channels.<br>Data Analysis & Reporting Analyze performance metrics (Rev PAR, ADR, Occupancy, Market Share) and provide actionable insights to stakeholders. Produce performance dashboards summarizing key revenue drivers and distribution insights for leadership review. Assist in system updates and ensure pricing integrity across PMS, CRS, and OTA platforms. Prepare monthly revenue performance reports. Utilize RMS, PMS, and BI tools to support decision-making.<br>Collaboration Collaborate with Sales, Marketing, Reservations, and Operations to align strategies and achieve common goals. Support training initiatives to enhance revenue management capabilities across the cluster. Support reservations department leadership.<br>Systems & Compliance Ensure proper configuration and maintenance of revenue management systems and distribution platforms. Maintain compliance with brand standards, legal requirements, and internal policies.<br>Core Competencies Analytical Acumen: Ability to interpret complex data into clear business insights.<br>Strategic Thinking: Understands market dynamics and anticipates commercial opportunities.<br>Technology & Automation Mindset: Genuine enthusiasm for adopting new technology and automating manual processes, not just baseline proficiency.<br>Luxury Brand Sensibility: Maintains discretion, polish, and alignment with ultra-luxury brand standards.<br>Collaboration: Excels in cross-departmental coordination and stakeholder management.<br>Results Orientation: Driven by measurable outcomes and continuous improvement.<br>Adaptability: Navigates multi-property complexity with agility and composure.<br>Technical Expertise<br>Proficiency in Power BI for dashboards and data visualization.<br>Working knowledge of SQL for data extraction and manipulation.<br>Strong Excel skills, VBA for automation and complex modeling.<br>Proficiency with IDea S G3 – Revenue Management Systems (RMS), Opera Cloud – Property Management Systems (PMS), and channel management tools.<br>Ability to build and interpret predictive models for demand forecasting and pricing optimization.<br>RPA automation development and Microsoft Power Applications is a plus.<br>In Return, What We Offer Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.<br>Competitive compensation package.<br>Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality. Health Insurance coverage whilst in service.<br>A supportive and inclusive work environment that values diversity and collaboration.<br>Employee Recognition Programmes.<br>Accessibility and Adjustments We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.<br>Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.

The Job Summary<br>The Fleet Control Manager is responsible for managing BTC vehicle fleet control operation; ensuring BTC fleet is efficientlyutilized, well-maintained, and aligned with customer demand and business objectives; managing a team of fleet controlteam coordinating with relevant departments to ensure seamless operations.<br>Key Responsibilities & Accountabilities<br>1) Fleet Control Governance & Planning Working closely with the CEO, develop and implement BTC fleet control operational strategies and plans. Plan and implement fleet control framework that includes policies, procedures, processes, protocols and systems. Ensure strict compliance of BTC fleet control policies and protocols.<br>2) Fleet Control Operation Manage day-to-day fleet control operation working closely with all internal and external stakeholders. Manage acquisition, deployment, and disposal of vehicles in the fleet. Manage the sales process of vehicles. Monitor the non-rented vehicles. Ensure the transfer of ownership of sold vehicles. Ensure proper authorization of all rented vehicles in the traffic system (TAM). Develop and manage the fleet control departmental budget. Ensure all financial targets are successfully achieved by providing direction and support to the fleet control team. Collaborate with the customer service department to address customer inquiries and complaints related to fleet availability and condition. Ensure timely and efficient resolution of issues to maintain customer satisfaction. Follow up with relevant departments regarding vehicle authorizations. Provide insights and recommendations based on data analysis and present regular reports on fleet performance, utilization, and costs to the CEO. Mentor, train and develop fleet control staff and enhance team members& competencies. Conduct performance evaluations and set goals for team members. Foster a collaborative and high-performance work environment.<br>3) Fleet Maintenance & Optimization Ensure optimal utilization of the fleet to meet customer demand and minimize idle time. Monitor and manage maintenance and repair of vehicles to ensure safety and reliability. Analyze fleet performance data to identify areas for improvement. Monitor expenses and implement cost-control measures. Follow up on the renewal of vehicle registrations and periodic inspections for vehicles, trucks, and buses. Follow up on the status and repair of broken-down vehicles in maintenance workshops.<br>4) Customer Service & Satisfaction Ensure timely and effective responses to inquiries, requests, and concerns to maintain high customer satisfaction levels. Monitor customer feedback and implement continuous improvement initiatives to enhance service quality. Maintain high levels of customer service and positive relationships with customers. Communicate with customers to negotiate payment plans and resolve disputes.<br>5) Regulatory Compliance & System Management Ensure strict compliance to car rental industry regulations and company standards. Follow up on the renewal and issuance of all licenses related to the Ministry of Transportation. Oversee the transport authority operating cards. Ensure data transfer between the company& old system and the new system. Modify the system to suit the company& operations. Manage the entry of traffic and Transport Authority violations into the company& internal system.<br>Work Interactions &Communication Radius<br>Level of Interaction☐ Standard: Typical interaction is to request and provide information. Courtesy, tact and effectiveness are required.☒ Advanced: Influence using logic and facts. Communication is important but not critical to the achievement of job objectives.☐ Expert: Win the hearts and minds, changing opinion of people. Critical in achieving the job objectives Internal Interactions, Communications & Relationships External Interactions, Communications & Relationships Director – Shared Services Alissa Group Automotive Companies Cross function teams (Operations; Maintenance; Finance; Sales) Fleet Control Staff<br> Customers Vehicle Suppliers and Dealerships Maintenance and Repair Service Providers Regulatory Authorities Government Entities<br>Qualifications, Experience & Essential Job Requisites<br>Qualifications (Education & Professional Certifications) Bachelor& degree in Business Administration or a related field. MBA is a plus. Professional Certifications such as Certified Supply Chain Manager; Certified Automotive Fleet Manager (CAFM) are preferred. Experience Minimum 8 years’ experience in fleet management, preferably in the car rental industry or a similar environment. Proven experience in managing a large-scale vehicle fleet and optimizing operations. Experience in leading and managing fleet control team. Essential Job Requisites Competent knowledge in English and Arabic, Spoken and Written. Expertise in MS Office Suite Strong understanding of fleet management principles and best practices. Knowledge of relevant laws and regulations related to fleet management. Proficiency in using fleet management software and tracking systems. Effective communication and interpersonal skills to interact with internal and external stakeholders. Expertise in transportation and logistics Leadership & management skills with an emphasis on emotional intelligence. Strong analytical skills with the ability to interpret data and make informed decisions. High level inter-personal, inter-personal, analytical, and team building skills. Excellent organizational and time management skills. Problem-solving and decision-making skills Strong business and commercial acumen Result & detail-oriented and persuasive Strong problem-solving skills and the ability to handle challenging situations.

<h3 >HSE Manager, Bechtel Corporation – Riyadh</h3> <p >Bechtel Corporation is seeking an <strong >HSE Manager</strong> for a full-time position in <strong >Riyadh, Saudi Arabia</strong>. In this role, you will lead a team responsible for managing industrial hygiene support and services on projects. This involves ensuring requirements are integrated into design criteria and operational planning, overseeing research, assessments, incident resolution, risk mitigation, and compliance. Your technical guidance will be crucial for the successful execution of Environmental, Safety, and Health (ES&amp;H) programs.</p> <h3 >Project Overview: Expo 2030 Riyadh Infrastructure</h3> <p >The <strong >Expo 2030 Riyadh</strong> is a global platform promoting sustainable development, innovation, and transformative thinking under the theme “Foresight for Tomorrow.” Scheduled from October 2030 to March 2031, it anticipates over 40 million visits. Bechtel Corporation will manage the infrastructure program for the 6 km2 Masterplan, encompassing early works, utilities, and publicly accessible spaces such as streets and parks. The project will transition into a mixed-use legacy development post-event, leveraging international sustainability standards for urban afforestation, treated water, and energy sources.</p> <h3 >Key Responsibilities</h3> <ul > <li >Develop, implement, review, and continuously improve Project Health, Safety, and Environmental (HSE) Management Plans and associated procedures.</li> <li >Develop and implement a structured HSE assurance and monitoring program, including leadership tours, inspections, audits, and site visits.</li> <li >Conduct periodic audits of Contractor HSE management systems and verify compliance with ERCSM requirements, contractual obligations, and applicable Saudi Arabian legislation.</li> <li >Support and coordinate inspections, audits, and visits conducted on the project site by employer’s executive leadership, regulatory authorities, and external assurance bodies.</li> <li >Develop and maintain a competency framework, training matrix, and competency assurance program for the PMC HSE team.</li> <li >Chair and facilitate regular HSE meetings with Contractors and other project stakeholders, monitoring action closure.</li> <li >Assure mandatory use of the Employer’s reporting systems and HSE performance management tools.</li> <li >Verify that Contractors maintain adequate numbers of competent HSE personnel in accordance with contractual requirements, project risks, and ERCSM requirements.</li> <li >Monitor the timely mobilization and retention of Contractor HSE resources and escalate deficiencies as required.</li> <li >Provide leadership, direction, guidance, and technical support to Contractors in implementing the construction safety manual and approved HSE management arrangements.</li> <li >Review Contractor competency frameworks, training programs, inductions, and qualifications to verify workforce competency.</li> <li >Support Project Management and Construction Management teams in achieving project HSE objectives and maintaining compliance with applicable standards and requirements.</li> <li >Assure incidents, near misses, and dangerous occurrences are reported, investigated, and closed out in accordance with the construction safety manual and project requirements.</li> <li >Review incident investigation reports, verify root cause analyses, and monitor implementation of corrective and preventive actions.</li> <li >Prepare and submit weekly, monthly, and ad hoc HSE performance reports, statistics, trend analyses, and management summaries.</li> <li >Support and promote Contractor reward and recognition programs to encourage positive HSE behaviors and workforce engagement.</li> <li >Verify that Traffic Management Plans, Mobile Equipment and People Interface plans, and other safety-critical deliverables are submitted, reviewed, approved, and implemented prior to commencing work.</li> <li >Conduct oversight activities, including inspections, audits, field observations, and verification reviews, issuing improvement notices or recommending stop-work actions where necessary.</li> <li >Lead or support investigations of significant incidents, high-potential near misses, and other events as directed by the HSE Director and the client.</li> <li >Support the Employer’s HSE initiatives, campaigns, leadership engagement programs, and project-wide safety improvement activities.</li> <li >Coordinate HSE interfaces between Contractors, Designers, Consultants, and other stakeholders to ensure effective risk management and communication.</li> <li >Monitor Contractor compliance with approved HSE plans, risk assessments, method statements, emergency preparedness arrangements, and welfare requirements.</li> <li >Escalate unresolved non-compliances, unsafe conditions, and significant HSE concerns through the project governance process.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li ><strong >Education:</strong> Bachelor's Degree in Engineering, Occupational Health and Safety, Environmental Science, or a related discipline from an accredited institution.</li> <li ><strong >Professional Certification:</strong> NEBOSH International Diploma, NEBOSH Diploma, or equivalent professional HSE qualification. Professional certification such as CMIOSH, CertIOSH, CSP, CRSP, or equivalent is preferred.</li> <li ><strong >Registration:</strong> Registered Professional (Muhtaref) with the Kingdom of Saudi Arabia, or ability to obtain registration.</li> <li ><strong >Experience:</strong> Minimum 15 years of construction HSE experience, including at least 3 years in an HSE Manager role on major infrastructure, building, transportation, utilities, or mega-project programs.</li> <li ><strong >Specialized Training:</strong> Formal training and experience in HSE auditing and management system assessment.</li> <li ><strong >Industry Experience:</strong> Experience working within a Project Management Consultant (PMC), Engineer, or Client-side assurance environment on complex construction projects is preferred.</li> </ul> <h3 >Essential Skills and Knowledge</h3> <ul > <li >Demonstrated knowledge of ISO 45001, ISO 14001, Saudi Arabian HSE regulations, and large-scale construction safety management systems.</li> <li >Proven experience in incident investigation methodologies, risk management, contractor assurance, and HSE governance.</li> <li >Strong leadership, communication, stakeholder management, report writing, and coaching skills.</li> </ul> <h3 >Benefits</h3> <p >Bechtel offers a robust benefits package designed to support employee well-being and career growth, including provisions for career advancement, cultural programs, and opportunities for personal recharge.</p>

<h3><strong>About the Financial Planning and Analysis Manager Role</strong></h3><p>Alesayi Distribution (ADC) is seeking a <strong>Financial Planning and Analysis Manager</strong> to establish and lead its Financial Planning &amp; Analysis (FP&amp;A) capability. This full-time position is based in <strong>Jeddah, Makkah, Saudi Arabia</strong>, and requires 5-10 years of relevant experience. The role is critical in transforming ADC's finance structure from an accounting-oriented function to a strategic business partner, driving robust financial planning, analysis, and decision-making.</p><h3><strong>Strategic Impact and Business Partnership</strong></h3><p>This role is central to ADC's transformation from a beverage-distribution arm into an integrated, third-party FMCG distribution platform. The Financial Planning and Analysis Manager will act as a commercial finance business partner to the Commercial, Business Development, and Supply Chain teams. This involves translating ADC’s third-party distribution growth strategy into robust financial plans, conducting margin analysis, and supporting investment decisions. The position also provides the analytical foundation for sales, margin, trade spend, and profitability analysis, while supporting executive and Board-level reporting, KPI governance, and scenario planning aligned with AHC Group’s financial aspirations for ADC, including the target to double revenue to SAR Billion by FY30.</p><h3><strong>Key Responsibilities</strong></h3><ul><li>Lead the design, implementation, and continuous improvement of ADC’s annual budgeting process across all business units, channels, and branches.</li><li>Manage the rolling forecast process, ensuring timely updates that reflect current commercial, supply chain, and market conditions.</li><li>Develop ADC’s long-range financial plan in alignment with AHC Group’s five-year financial aspirations.</li><li>Build and maintain robust financial models to evaluate business scenarios, growth initiatives, and principal (brand) partnership opportunities.</li><li>Partner with Commercial, Business Development, and Supply Chain teams to evaluate financial implications of new principal onboarding, channel expansion, go-to-market initiatives, demand planning, inventory investment, and cost-to-serve initiatives.</li><li>Conduct detailed sales, gross margin, pricing, customer, product, and branch profitability analysis to identify drivers, risks, and support strategic decisions.</li><li>Evaluate trade investment spend and promotional activities, measuring and reporting ROI to guide future investment decisions.</li><li>Monitor and optimize working capital, including inventory investment, receivables, and payables, in coordination with relevant teams.</li><li>Develop and maintain rolling cash flow forecasts to support treasury planning and liquidity management.</li><li>Evaluate capital investment proposals (*, fleet, warehousing, technology) and provide recommendations supporting ADC’s operating model redesign.</li><li>Prepare and deliver monthly management reporting packs, executive, and Board-level reporting materials, ensuring accuracy, consistency, and alignment with AHC Group standards.</li><li>Design and govern ADC’s KPI framework, ensuring relevance, measurability, and consistent tracking across functions.</li><li>Develop and maintain financial dashboards leveraging business intelligence tools to improve visibility and decision-making speed.</li><li>Identify and lead financial systems and process improvement initiatives to reduce manual reporting effort and improve data reliability.</li><li>Provide financial inputs to ADC’s S&amp;OP (Sales &amp; Operations Planning) cycle, ensuring visibility of financial implications for demand and supply plans.</li><li>Conduct financial risk assessments across commercial and operational activities, flagging risks and proposing mitigations to Finance leadership.</li><li>Support ADC’s Delegation of Authority framework by ensuring financial evaluation and business case rigor for decisions requiring management or Board approval.</li><li>Lead continuous improvement of FP&amp;A processes, tools, and reporting standards, contributing to ADC’s broader operating model redesign and digital scale-up.</li></ul><h3><strong>Performance Indicators</strong></h3><p>Success in this role will be measured by key performance indicators, including:</p><ul><li>Budget accuracy (variance %) at the consolidated ADC level, tracked monthly/quarterly.</li><li>Rolling forecast accuracy by SKU family, channel, and branch.</li><li>On-time delivery and quality of monthly management reporting packs, executive, and Board-level reporting packages.</li><li>Contribution to gross margin improvement through pricing, mix, and trade spend analysis.</li><li>Improvement in trade spend / promotional ROI across the principal portfolio.</li><li>Optimization of working capital days (inventory, receivables, payables).</li><li>Accuracy of cash flow forecasts.</li><li>Turnaround time and quality of business cases / investment evaluations supporting Commercial and Supply Chain decisions.</li><li>Adoption and usage of FP&amp;A dashboards by Commercial, Supply Chain, and the General Manager.</li><li>Stakeholder satisfaction (Commercial, Supply Chain, General Manager, AHC Group Finance) with FP&amp;A business partnering support.</li></ul><h3><strong>Qualifications and Experience</strong></h3><ul><li>A minimum of <strong>7-10 years</strong> of experience in financial planning and analysis, preferably within a distribution or FMCG environment.</li><li>Proven experience in leading the design and implementation of FP&amp;A capabilities, including annual budgeting, rolling forecasts, and long-range financial planning.</li><li>Strong analytical skills with expertise in sales, margin, trade spend, and profitability analysis.</li><li>Demonstrated ability to build and maintain robust financial models and evaluate complex business scenarios.</li><li>Experience in preparing executive and Board-level financial reports and governing KPI frameworks.</li><li>Proficiency in business intelligence tools and financial systems for reporting and process improvement.</li><li>Ability to partner effectively with commercial, business development, and supply chain teams.</li></ul><h3><strong>About Alesayi Distribution</strong></h3><p>Alesayi Distribution (ADC) is undergoing a significant transformation, evolving from a beverage-distribution arm into an integrated, third-party FMCG distribution platform. This strategic shift aims to enhance its market position and achieve ambitious growth targets, including doubling revenue to SAR Billion by FY30. The company is committed to establishing robust financial capabilities to support its operational redesign and digital scale-up.</p>

<h3 >About the Role</h3> <p >BAE Systems Saudi Arabia is seeking a <strong >Curriculum Manager – Nautical</strong> for a full-time position in Al Jubail. This role involves overseeing the delivery and development of comprehensive maritime training programmes, ranging from entry-level to advanced certifications, within a state-of-the-art facility. The manager will lead a multi-disciplined team to ensure high standards of training and compliance with international and national maritime authorities.</p> <h3 >Programme Oversight and Curriculum Development</h3> <p >The Curriculum Manager – Nautical will be responsible for managing the delivery of training programmes approved by the <strong >UK Maritime and Coastguard Agency (MCA)</strong>, Transport General Authority (TGA), and Saudi Ports Authority (SPA). These programmes span from Deck Hand to Chief Mate, VTS Operator, VTS Supervisor, Harbor Pilot, and Master Certificate of Competence. The role includes leading a team to ensure effective training delivery, high student success rates, and continuous approval from UK MCA and other academic awarding bodies in both the UK and KSA. A key aspect is the development of associated curriculum, with a target of delivering over 800 hours of training annually.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage the development of curricula teams to foster an industry-focused tertiary educational model.</li> <li >Lead and inspire direct reports in pedagogy and the implementation of Blended Learning techniques.</li> <li >Oversee the operational planning and delivery of curriculum provisioning targets.</li> <li >Ensure all courses maintain necessary awarding body approvals, including from the MCA.</li> <li >Manage and direct a team to provide a valuable student learning experience, ensuring high standards of teaching and learning.</li> <li >Achieve targets for continuous improvement in learning, teaching, attainment, student recruitment, retention, and trained output standards.</li> <li >Manage the student disciplinary process and ensure coherent academic guidance systems are in place.</li> <li >Lead the development and delivery of all courses within the Deck curriculum area, including preparatory courses for SQA/MCA examinations.</li> <li >Manage project engineering for new bespoke Marine and Ports related commercial courses.</li> <li >Act as a College Training Record Book (TRB) advisor for Nautical Science students and manage TRB sign-off.</li> <li >Ensure the correct through-life provision and operation of Ship Simulators and navigation &amp; communication labs, liaising with the NMA IT team.</li> <li >Lead and develop advanced courses such as Ship and Tug handling, Integrated Human Element/Bridge Simulator, Bridge and Crew Resource Management, and Polar Code courses.</li> <li >Manage and lead consultancy services to the shipping, port, and offshore industries.</li> <li >Assist in the implementation of NMA policies, procedures, and commercial strategies, including the development of Quality Management Systems (QMS) and Product Safety Management Systems (PSMS).</li> </ul> <h3 >Required Qualifications</h3> <ul > <li >A <strong >Class 1 Master Mariner certificate</strong>, issued by the Maritime &amp; Coastguard Agency or an IMO Whitelist Country and acceptable to the MCA as an equivalent.</li> <li >Operational management experience in curriculum delivery, encompassing effective development, deployment, and leadership of training staff.</li> <li >Proven experience in the planning, development, approval, and delivery of MCA approved Nautical Science core curriculum and underpinning knowledge as per STCW.</li> <li >Significant experience in the planning, development, approval, and delivery of MCA approved STCW short courses.</li> </ul> <h3 >Skills and Attributes</h3> <ul > <li >Ability to build effective and financially beneficial working relationships with industry partners.</li> <li >Strong ability to develop positive working relationships with individuals and customers at all levels.</li> <li >Highly developed communication, liaison, and networking skills.</li> <li >Demonstrated ability to analyse, solve problems, and implement change with a successful track record.</li> <li >A strong sense of purpose and proven experience of exceeding agreed goals and KPIs.</li> <li >Proficiency in managing allocated budgets and meeting financial targets.</li> <li >Excellent ICT Skills and the ability to provide management-level reportage.</li> <li >Strong written and verbal communication skills, with the capacity to present complex information clearly and effectively.</li> <li >Ability to manage conflicting priorities and meet deadlines.</li> <li >Capability to delegate effectively and manage the performance of others.</li> </ul> <h3 >Work Environment and Compensation</h3> <p >This is a <strong >full-time position</strong> based in Al Jubail, Saudi Arabia, within BAE Systems Saudi Arabia. The role operates in a purpose-built facility utilizing advanced simulation and emulation techniques for maritime training. A competitive salary will be offered to the successful candidate.</p>

<p>About the role</p><p>This is an exciting opportunity for a Saudi national to join Omnium s Project Management teams in Riyadh or Jeddah, supporting the successful delivery of major construction and development projects.</p><p>As an Assistant Project Manager, you will work closely with experienced Project Managers and multidisciplinary teams to coordinate, monitor, and support projects throughout the full project lifecycle. The role offers broad exposure to project management, stakeholder coordination, reporting, programme management, and construction delivery.</p><p>You will play a key role in supporting project teams, coordinating with clients, consultants, contractors, and other stakeholders, and helping ensure project activities are delivered efficiently and in line with project objectives.</p><p>At Omnium, we are committed to developing Saudi construction professionals and providing clear opportunities for career growth. You will receive guidance and mentorship from experienced industry professionals while progressively taking on greater responsibility across project activities.</p><p>This role is ideal for a motivated engineering professional looking to develop a long-term career in project management and gain valuable experience on major construction and development projects.</p><p>Duties &amp; Responsibilities:</p><ul><li>Assist the Project Manager with the planning, coordination, and delivery of construction projects.</li><li>Support the management of project scope, programme, quality, cost, and risk objectives.</li><li>Coordinate with clients, consultants, contractors, and other stakeholders to ensure effective communication and collaboration.</li><li>Monitor project progress against approved programmes and highlight delays, risks, and areas requiring attention.</li><li>Assist with reviewing contractor progress updates, reports, and deliverables.</li><li>Support the preparation of weekly and monthly project reports, dashboards, and client presentations.</li><li>Attend project meetings and contribute to discussions, action planning, and follow-up activities.</li><li>Maintain project action trackers, risk registers, issue logs, and change control records.</li><li>Assist with the review of technical submissions, project documentation, and contractor deliverables.</li><li>Support the coordination of design, procurement, construction, and handover activities.</li><li>Assist in monitoring contractor performance and progress against project requirements.</li><li>Support the implementation of project management procedures, reporting standards, and governance requirements.</li><li>Develop an understanding of contracts, commercial processes, procurement, and construction methodologies.</li><li>Identify opportunities to improve project delivery, coordination, and efficiency.</li><li>Take ownership of specific project tasks, packages, and assigned responsibilities.</li><li>Support junior team members and contribute to knowledge sharing within the wider project team.</li></ul><p>Key Skills &amp; Requirements:</p><ul><li>Saudi Arabian national.</li><li>Bachelor s degree in Engineering, Construction Management, or a related discipline.</li><li>2 5 years experience in construction, engineering, project management, consultancy, or a related environment.</li><li>Previous experience supporting the delivery of construction projects is preferred.</li><li>Experience working with clients, consultants, contractors, or other project stakeholders is advantageous.</li><li>Engineering background in Civil, Architectural, Mechanical, Electrical, or a related discipline.</li><li>Good understanding of construction processes, project controls, reporting, and project delivery methodologies.</li><li>Strong organisational and coordination skills, with the ability to manage multiple priorities.</li><li>Good communication and stakeholder management skills.</li><li>Strong analytical and problem-solving abilities, with the confidence to identify and escalate potential risks or issues.</li><li>Strong attention to detail and a proactive approach to problem-solving.</li><li>Ability to work effectively within a multidisciplinary project team.</li><li>Good written and verbal communication skills in both English and Arabic.</li><li>Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.</li></ul><p>Qualifications &amp; Training:</p><ul><li>Bachelor s degree in Engineering or a related construction discipline.</li><li>Relevant experience in construction, engineering, or project management environments.</li><li>Experience with project management tools and reporting systems would be advantageous.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Saudi Arabian national.</li><li>Bachelor s degree in Engineering, Construction Management, or a related discipline.</li><li>2 5 years experience in construction, engineering, project management, consultancy, or a related environment.</li><li>Previous experience supporting the delivery of construction projects is preferred.</li><li>Experience working with clients, consultants, contractors, or other project stakeholders is advantageous.</li><li>Engineering background in Civil, Architectural, Mechanical, Electrical, or a related discipline.</li><li>Good understanding of construction processes, project controls, reporting, and project delivery methodologies.</li><li>Strong organisational and coordination skills, with the ability to manage multiple priorities.</li><li>Good communication and stakeholder management skills.</li><li>Strong analytical and problem-solving abilities, with the confidence to identify and escalate potential risks or issues.</li><li>Strong attention to detail and a proactive approach to problem-solving.</li><li>Ability to work effectively within a multidisciplinary project team.</li><li>Good written and verbal communication skills in both English and Arabic.</li><li>Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.</li></ul>

<h3 >About the Role</h3> <p >The Ritz-Carlton is seeking a <strong >Banquets Manager</strong> to direct and motivate the banquets team, ensuring high-quality service delivery based on established requirements and standards. This full-time role involves overseeing financial and administrative responsibilities, including asset protection, and maintaining clear communication with all stakeholders to ensure event success. The Banquets Manager will also identify training opportunities and develop strategies to achieve departmental goals.</p> <h3 >Key Responsibilities</h3> <ul > <li >Project supply needs for the department, including china, glass, silver, buffet presentations, and props.</li> <li >Apply knowledge of all laws relevant to event operations.</li> <li >Manage activities to maximize customer satisfaction, understanding the impact of banquet operations on overall event success.</li> <li >Adhere to and reinforce all company standards, policies, and procedures.</li> <li >Maintain established sanitation levels and manage departmental inventories and equipment.</li> <li >Control liquor costs and manage the banquet beverage perpetual inventory using beverage records.</li> <li >Schedule banquet service staff according to forecasts and service standards, while maximizing profits.</li> <li >Assist the team in developing lasting relationships with groups to retain business and foster growth.</li> </ul> <h3 >Team Leadership and Development</h3> <ul > <li >Set goals and delegate tasks to improve departmental performance.</li> <li >Conduct monthly department meetings with the Banquet team.</li> <li >Apply and continually broaden knowledge of food and wine pairings and current event trends.</li> <li >Act as a liaison to the kitchen staff.</li> <li >Lead shifts and actively participate in the servicing of events.</li> </ul> <h3 >Guest Service Excellence</h3> <ul > <li >Set a positive example for guest relations and interact with guests to obtain feedback on product quality and service levels.</li> <li >Respond to and handle guest problems and complaints.</li> <li >Empower employees to provide excellent customer service and ensure they understand expectations and parameters.</li> <li >Strive to improve service performance and emphasize guest satisfaction during all departmental meetings, focusing on continuous improvement.</li> <li >Review comment cards and guest satisfaction results with employees.</li> </ul> <h3 >Human Resources and Compliance</h3> <ul > <li >Communicate and execute departmental and property emergency procedures, ensuring staff are trained in safety protocols.</li> <li >Observe service behaviors of employees and provide feedback.</li> <li >Monitor progress and lead discussions with staff each period.</li> <li >Participate in the development and implementation of corrective action plans.</li> <li >Review quarterly Meeting Planner Survey results and participate in developing and implementing corrective actions to address service challenges, focusing on continuous improvement of guest satisfaction.</li> <li >Attend and participate in all pertinent meetings.</li> </ul> <h3 >Qualifications and Experience</h3> <p >Candidates should possess <strong >2-5 years of relevant experience</strong> in banquets management or a similar hospitality role. The ability to direct and motivate a team, manage financial and administrative responsibilities, and ensure high standards of service are essential for this position.</p> <h3 >Company Culture</h3> <p >The Ritz-Carlton, part of Marriott International, is committed to being an equal opportunity employer. The company fosters an environment where the unique backgrounds of associates are valued, and non-discrimination on any protected basis is upheld. The Ritz-Carlton emphasizes its "Gold Standards," which guide daily operations and define the brand's commitment to luxury service and guest comfort. Associates are expected to learn and exemplify these standards, including the Employee Promise, Credo, and Service Values.</p>

The Senior Manager, Leadership Development owns the leadership curriculum end to end from identifying what leaders need, to designing the programs that build it, to standing in the room and delivering it personally. This is a design-and-delivery role, not a design-only role: the Senior Manager is expected to facilitate sessions and coach business leaders directly, not simply commission others to do it.<br><br>The role also owns training needs analysis (TNA) for the leadership pillar, working directly with business leaders to identify capability gaps rather than relying on a separate analytics function. Depending on the department's operating model it may also directly line manage a small number of reports.<br><br>Key Responsibilities<br><br>Leadership framework & curriculum design<br><br> Design and evolve the leadership development framework and curriculum spanning frontline supervisors through senior leaders Translate business priorities and future skills needs into concrete program design decisions, in partnership with the Director Build and run interventions using methodologies proven to drive behavioral change, including digital, blended, and experiential formats Scan industry shifts, technology, and emerging leadership practices to keep the curriculum current and competitive<br><br>Training needs analysis<br><br> Own training needs analysis (TNA) for the leadership pillar identifying leadership gaps and future capability requirements directly with business leaders Prioritize which capability gaps get addressed first based on business impact and urgency Feed TNA findings back into the leadership framework and curriculum roadmap<br><br>Personal training delivery & coaching<br><br> Personally deliver leadership training sessions across levels stay hands-on in delivery, not only design Personally coach business leaders as part of the department's coaching culture Structure and scale the internal coaching culture, including coach selection criteria and coaching standards Select and manage external facilitators, content providers, and assessment tools when specialist delivery is required<br><br>Capability building<br><br> Build leadership development capability within HR Business Partners and Line Managers so expertise scales beyond the central team Design train-the-trainer approaches so select content can be co-delivered by capable Line Managers<br><br>Requirements<br><br> 8-10+ years in leadership, management, or executive development, with experience designing and personally delivering enterprise-wide interventions in large, complex organizations Prior experience owning training needs analysis or capability gap assessments is strongly preferred<br><br>Educational Qualifications<br><br> Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field Master's degree or relevant advanced HR certification (CIPD, ATD, SHRM) preferred<br><br>Skills & Competencies<br><br> Strong facilitation and instructional design skills; comfortable presenting to and influencing senior audiences directly Excellent stakeholder management able to extract real needs from business leaders during TNA conversations, not just take requests at face value Strong project and budget management skills, with the ability to run multiple programs and vendors in parallel Genuine enjoyment of being in the room and delivering this role is not a pure back-office design function External market awareness brings outside-in thinking on leadership trends and emerging methodologies

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Our client is appointing a Director to lead its regional HR Business Partners and raise the quality of people decisions across the business.<br> The mandate A team of regional partners covering the Kingdom and the international operations The quality of people decisions in the business: hiring, probation, structure, capability First line employee relations in region Site presence on a published rota The intake route for every people request from the business We are looking for Someone who has genuinely partnered.<br> You can tell a General Manager he is wrong and keep the relationship The ability to read a business, not only its headcount.<br> Cost, volume, attrition, productivity Comfort with ambiguity, and with conflict Willingness to travel to sites, regularly Arabic and English One of the interview questions, published in advance: what in your region will become a problem in three months that nobody has noticed yet.<br> Saudi nationals are strongly encouraged.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 8+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 >About Matar Al Baqmi Holding Company</h3> <p >Matar Al Baqmi Holding Company, established in 1977, is a diversified leader across various industries in the Kingdom of Saudi Arabia, with a strong focus on quality and excellence. The company maintains rigorous ISO and ASME certifications and operates in sectors including automotive, engineering, agriculture, real estate, and logistics. Its industrial division, which includes Salama Radiator and Salama Engineering, specializes in manufacturing solutions for heat-exchange and heavy-engineering applications.</p> <h3 >The Role: QC Manager / Senior QC Engineer</h3> <p >Matar Al Baqmi Holding Company is seeking a <strong >QC Manager / Senior QC Engineer</strong> to join its team in the Oil &amp; Energy sector in Dammam, Eastern Region. This full-time role is crucial for overseeing quality control processes, ensuring compliance with industry standards, and implementing strategies to enhance quality across projects. The position focuses on maintaining the highest quality standards for radiators and cooling systems supplied to the aftermarket for passenger, commercial, and industrial vehicles, covering distribution within KSA, neighboring GCC countries, and export markets. Preference will be given to candidates proficient in both English and Arabic, with in-depth knowledge of regional quality standards and experience in Aluminum Radiators and Intercoolers, specifically focusing on Al Brazing and TIG/MIG Welding.</p> <h3 >Key Responsibilities</h3> <ul > <li >Conduct inspection, testing, and reporting for aftermarket and OEM products to ensure compliance with industry, GCC-specific, and international standards.</li> <li >Develop and implement Quality Control protocols across the entire product lifecycle, from inbound raw materials to outbound finished goods.</li> <li >Liaise with suppliers to maintain product traceability and resolve non-conformance issues.</li> <li >Provide technical support and training to internal teams on quality standards and best practices for radiators.</li> <li >Collaborate with aftermarket radiator companies across Saudi Arabia and the GCC to uphold consistent product quality.</li> <li >Prepare and present reports to management on QA findings, corrective actions, and overall compliance.</li> <li >Maintain comprehensive records and quality documentation in both Arabic and English.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor's degree in Mechanical Engineering with QC experience.</li> <li >Minimum of 12-15 years of experience as a Quality Control Engineer in similar organizations.</li> <li >Over 10 years of overall experience required.</li> </ul> <h3 >Required Skills and Competencies</h3> <ul > <li >Hands-on work experience and in-depth understanding of radiator materials (aluminum, copper, brass) and manufacturing/testing methods.</li> <li >Direct experience with radiator failure modes, performance benchmarks, and regional requirements.</li> <li >Knowledge of local regulatory and certification frameworks for aftermarket auto parts.</li> <li >Familiarity with customer-centric operations in B2B and B2C settings.</li> <li >Excellent communication, report writing, and analytical skills.</li> <li >Proficiency in SQC/SPC, MSA/Calibration, Process Capability/Control (CP/CPK), DPM/DPMO, and continual improvement/control of non-conformance is preferred.</li> </ul> <h3 >Work Environment</h3> <p >This is a full-time position based in Dammam, Eastern Region, Kingdom of Saudi Arabia. The role involves working within the industrial division of Matar Al Baqmi Holding Company, specifically within the Oil &amp; Energy sector, contributing to operational excellence and quality assurance.</p>

<h3 >About Salla and the Role</h3> <p >Salla is developing the digital infrastructure for commerce in the region, supporting merchants in establishing, growing, and scaling their businesses. This full-time role for a <strong >Senior Product Manager - Catalog</strong> is critical to simplifying complex processes into scalable solutions. The Catalog serves as the foundational layer for all merchant-facing surfaces, including storefronts, search, recommendations, and various sales channels. Its quality directly impacts the performance of all downstream systems.</p> <h3 >Key Focus Areas</h3> <p >The Senior Product Manager will drive impact across five primary areas, focusing on efficiency and scalability in product data management:</p> <ul > <li ><strong>The Catalog Engine and Category Setup:</strong> Developing a unified engine where category-specific product record requirements are managed through configuration, enabling rapid and repeatable support for new categories.</li> <li ><strong>Product Data Input:</strong> Overseeing the creation, bulk import, and editing processes for product data.</li> <li ><strong>Structure and Meaning:</strong> Managing taxonomy, attributes, variants, identifiers, normalization, and deduplication of product data.</li> <li ><strong>AI Enrichment:</strong> Implementing AI for extracting and generating product data from existing merchant inputs, with clear policies on confidence, review, and correction.</li> <li ><strong>Downstream Fitness:</strong> Ensuring product data performs effectively across consumption points such as search results, storefronts, recommendations, and external channel feeds.</li> </ul> <h3 >Responsibilities</h3> <ul > <li >Define and manage the end-to-end catalog strategy, including quarterly sequencing, internal defense, and accountability for projected outcomes.</li> <li >Develop the roadmap for product data creation and improvement on Salla, prioritizing based on downstream data performance rather than field completeness.</li> <li >Design solutions for users who create product data, including those not directly owning the store, making efficient data input the default path.</li> <li >Ensure that adding a new category is a configuration task, not an engineering project, demonstrating reduced effort between successive additions.</li> <li >Integrate AI for data generation, suggestion, or exclusion, establishing confidence policies and learning loops from merchant corrections.</li> <li >Define and instrument catalog quality metrics at Salla, linking them to data consumption surfaces rather than mere completeness.</li> <li >Manage the performance of product data in external selling channels, addressing strict requirements and rejections.</li> <li >Determine the balance between imposed data structure and merchant flexibility, defending these decisions.</li> <li 0="" 6px;"="">Lead a team of 2 to 3 product managers, fostering ownership, coaching their approach, maintaining operational cadence, and elevating team output quality.</li> <li >Collaborate with dependent teams, including search and discovery, storefronts, vendors, marketplace, and data teams.</li> </ul> <h3 >Qualifications and Requirements</h3> <ul > <li >Six or more years of experience in product management, with a focus on self-serve platforms where users generate content or data, and accountability for the quality of user-produced data.</li> <li >Demonstrated experience in improving a measurable data metric, such as completeness, accuracy, time to publish, tool adoption, or downstream data performance.</li> <li >Evidence of influencing user-generated data quality at the point of creation, rather than through post-production cleanup.</li> <li >Platform judgment, including experience building configurable solutions for multiple use cases and articulating design trade-offs.</li> <li >Experience with AI in production for structured data (extraction, classification, generation, or matching), including knowledge of confidence thresholds, error rates, and handling errors at scale.</li> <li >Proficiency in product data structuring, including taxonomies, attribute schemas, variants, identifiers, matching, deduplication, and external channel requirements.</li> <li >Experience coaching product managers, formally or informally, and readiness to lead a small team while remaining hands-on.</li> <li >Ability to own outcomes, navigate ambiguity, and establish clarity in complex situations.</li> <li >Attention to detail and a collaborative approach, recognizing that data impacts all downstream functions.</li> <li >Merchant context within the region is preferred.</li> <li >Willingness to relocate to Saudi Arabia and work on-site.</li> </ul> <h3 >Experience Required</h3> <p >Candidates should possess 5-10 years of relevant experience in product management.</p> <h3 >Application Process</h3> <p >We invite qualified candidates to apply for this opportunity to contribute to Salla's commerce platform.</p>

<h3 >About the Role</h3> <p >Astek is seeking an experienced <strong >Project Manager HIS</strong> for a contract position based in Jeddah, Makkah, Saudi Arabia. This role involves leading the planning, implementation, integration, and delivery of critical healthcare technology projects across the organization for one of our clients.</p> <h3 >Project Leadership and Implementation</h3> <p >The Project Manager HIS will be responsible for overseeing end-to-end HIS implementation projects, ensuring alignment with healthcare operations, regulatory requirements, and business objectives. This includes managing complex integrations with various systems and driving change management initiatives for both clinical and non-clinical users within a regulated healthcare environment.</p> <h3 >Key Responsibilities</h3> <ul > <li >Lead end-to-end HIS implementation projects, including integrations with EMR, EHR, QMS, IVR, ERP, CRM, insurance, laboratory, radiology, and other systems.</li> <li >Define project scope, deliverables, objectives, and success criteria in collaboration with stakeholders.</li> <li >Develop and maintain comprehensive project plans, timelines, milestones, and resource requirements.</li> <li >Ensure adherence to project governance, delivery methodologies, and PMO standards.</li> <li >Act as the primary point of contact between business teams, clinical teams, vendors, technology teams, and TIDES.</li> <li >Manage communication and reporting with senior leadership and executive stakeholders.</li> <li >Coordinate with HIS vendors and third-party providers to manage deliverables, contracts, SLAs, and performance.</li> <li >Oversee system integrations and interoperability between HIS and internal or external platforms, ensuring effective implementation of HL7, FHIR, API, and other interoperability standards.</li> <li >Identify and manage project risks, issues, dependencies, and mitigation plans.</li> <li >Drive change management initiatives for clinical and non-clinical users.</li> <li >Oversee SIT, UAT, go-live readiness, data migration, and system performance validation.</li> <li >Prepare regular project status reports covering progress, risks, issues, KPIs, and key decisions.</li> <li >Conduct steering committee meetings and maintain accurate project documentation.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >Bachelor’s degree in Information Technology, Healthcare Informatics, Computer Science, or a related field; a Master’s degree is preferred.</li> <li ><strong >7+ years</strong> of project management experience.</li> <li ><strong >5+ years</strong> of experience managing HIS, hospital technology, or healthcare IT projects.</li> <li >PMP, PRINCE2, Agile, or equivalent certification is preferred.</li> <li >Experience delivering hospital or multi-facility HIS implementations.</li> <li >Proven experience managing vendors, implementation partners, and third-party technology providers.</li> <li >Experience working in regulated healthcare environments.</li> </ul> <h3 >Essential Technical Skills and Knowledge</h3> <ul > <li >Strong understanding of at least one HIS platform, such as Cerner, Epic, InterSystems, Oracle Health, or a similar enterprise HIS solution.</li> <li >Strong knowledge of healthcare workflows, including clinical operations, billing, insurance, laboratory, and radiology.</li> <li >Experience with HL7, FHIR, API integration, data migration, and system interoperability.</li> <li >Experience managing system integration testing, user acceptance testing, go-live planning, change management, and operational readiness.</li> <li >Exposure to healthcare digital transformation programs.</li> <li >Knowledge of healthcare standards and frameworks such as NPHIES and HIMSS is preferred.</li> </ul> <h3 >Work Environment and Contract Details</h3> <p >This is a contract role with Astek, supporting a client in Jeddah, Makkah, Saudi Arabia. The successful candidate will operate within a dynamic healthcare environment, contributing to significant technological advancements and ensuring robust project delivery.</p>

<p>We are seeking an experienced Project Manager – Finishing Fit-Out to lead the successful delivery of mid- to large-scale construction and finishing fit-out projects in Saudi Arabia. The ideal candidate will have a strong Civil Engineering background, extensive GCC experience, and a proven track record of delivering luxury, high-end, and mega-scale projects to the highest standards of quality, cost, and schedule.<br></p><ul><li><p>Lead the overall planning, execution, monitoring, and successful completion of finishing fit-out projects.</p></li><li><p>Manage projects from pre-construction/mobilization through final handover and closeout.</p></li><li><p>Develop and monitor project programs, budgets, resources, procurement, and manpower requirements.</p></li><li><p>Ensure projects are delivered in accordance with approved <strong>scope, specifications, quality standards, budget, and schedule</strong>.</p></li><li><p>Lead and coordinate project teams, including construction, engineering, QA/QC, HSE, commercial, procurement, and subcontractor teams.</p></li><li><p>Coordinate closely with clients, consultants, architects, designers, and other project stakeholders.</p></li><li><p>Manage subcontractors and suppliers to ensure timely delivery and compliance with project requirements.</p></li><li><p>Review and resolve technical, commercial, and construction-related issues affecting project progress.</p></li><li><p>Monitor project performance, identify risks and delays, and implement effective recovery strategies.</p></li><li><p>Ensure strict compliance with approved drawings, specifications, method statements, ITPs, and quality requirements.</p></li><li><p>Drive project reporting, including progress updates, cost status, risk registers, procurement status, and critical project issues.</p></li><li><p>Ensure effective coordination between architectural finishes, MEP, structural, and other specialist works.</p></li><li><p>Lead project meetings and ensure timely closure of technical and construction-related actions.</p></li><li><p>Manage project variations, claims, and contractual matters in coordination with the commercial and contracts teams.</p></li><li><p>Ensure adherence to KSA regulatory requirements, HSE standards, and company policies.</p></li><li><p>Lead the successful testing, commissioning, snagging, handover, and project closeout processes.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Bachelor’s Degree in Civil Engineering</strong> or a closely related engineering discipline.</p></li><li><p>Minimum <strong>15 years of relevant professional experience</strong>.</p></li><li><p>Extensive experience in <strong>finishing fit-out and interior construction</strong>.</p></li><li><p>Proven experience delivering <strong>mid- to large-scale projects within the GCC</strong>.</p></li><li><p>Strong track record in delivering <strong>luxury, high-end, hospitality, commercial, residential, or mega-scale projects</strong>.</p></li><li><p>Previous experience managing complex projects with multiple stakeholders, subcontractors, and specialist trades.</p></li><li><p>Strong understanding of construction methodologies, project controls, procurement, QA/QC, HSE, and commercial management.</p></li><li><p>Demonstrated ability to manage projects from inception through successful handover.</p></li><li><p>Strong leadership, communication, negotiation, and stakeholder-management skills.</p></li><li><p>Excellent knowledge of project planning, scheduling, risk management, and performance monitoring.</p></li></ul><br><p>Key Competencies</p><ul><li><p>Project Leadership & Delivery</p></li><li><p>Finishing & Fit-Out Expertise</p></li><li><p>Construction Planning & Project Controls</p></li><li><p>Cost & Schedule Management</p></li><li><p>Risk & Change Management</p></li><li><p>Subcontractor & Supplier Management</p></li><li><p>Client & Consultant Management</p></li><li><p>Quality & HSE Management</p></li><li><p>Contract & Commercial Awareness</p></li><li><p>Problem Solving & Decision Making</p></li><li><p>Team Leadership and Stakeholder Management</p><br></li></ul><p>Project Experience</p><p>The successful candidate should be able to demonstrate <strong>verifiable experience delivering major finishing and fit-out projects</strong>, particularly projects involving:</p><ul><li><p>Luxury hotels and resorts</p></li><li><p>High-end residential developments</p></li><li><p>Commercial and mixed-use developments</p></li><li><p>Premium retail and F&B projects</p></li><li><p>Corporate and high-end office interiors</p></li><li><p>Large-scale hospitality and entertainment developments</p></li><li><p>Mega projects and landmark developments</p><br></li></ul><p><strong>Location:</strong> Saudi Arabia<br><strong>Experience:</strong> Minimum 15 years<br><strong>Education:</strong> Bachelor’s Degree in Civil Engineering<br><strong>Sector:</strong> Construction / Finishing Fit-Out<br><strong>Preferred:</strong> Candidates currently based in KSA with proven luxury/mega-project delivery experience</p><br>

<h3 >About the Role</h3> <p >Accenture Middle East is seeking an <strong >AI Architecture Senior Manager</strong> to join our team in Riyadh. This full-time position requires over 10 years of experience and involves leading the strategy, design, and implementation of enterprise-scale AI platforms and architectures. The role is critical for enabling the adoption of advanced AI technologies, including Generative AI, Large Language Models (LLMs), and multi-modal models across the enterprise.</p> <h3 >Strategic Focus</h3> <p >The AI Architecture Senior Manager will define the target-state AI architecture and drive key technology decisions. A primary focus will be on establishing scalable, secure, and governed AI foundations that accelerate business innovation and enterprise-wide AI adoption. This role requires a deep understanding of the evolving AI landscape and the ability to translate strategic vision into practical architectural solutions.</p> <h3 >Key Responsibilities</h3> <ul > <li >Define and evolve enterprise AI architecture strategies, frameworks, and reference architectures, including Generative AI, LLMs, and multi-modal AI solutions.</li> <li >Assess emerging AI technologies, platforms, and architectural patterns, providing leadership on technology selection and adoption.</li> <li >Develop and execute AI transformation roadmaps that establish enterprise AI foundations and long-term scalability.</li> <li >Design and operationalize end-to-end AI platforms supporting model development, deployment, monitoring, governance, and lifecycle management.</li> <li >Lead the integration of AI/ML technologies across data platforms, model ecosystems, MLOps, cloud infrastructure, security, and governance frameworks.</li> <li >Architect and build custom AI platform components to address complex business and technical requirements.</li> <li >Optimize compute infrastructure, model-serving environments, and distributed AI workloads for scalability, performance, reliability, and cost efficiency.</li> <li >Establish enterprise AI operational standards, including observability, monitoring, performance management, and platform resilience.</li> <li >Implement Responsible AI, security, privacy, risk management, and compliance controls across AI solutions and platforms.</li> <li >Partner with business and technology stakeholders to define AI governance models, architecture standards, and best practices.</li> <li >Provide technical leadership and mentorship to architecture, engineering, and data teams throughout AI initiatives.</li> </ul> <h3 >Essential Qualifications</h3> <ul > <li >Proven experience designing and implementing enterprise-scale AI/ML platforms and advanced AI solutions.</li> <li >Deep understanding of Generative AI, Large Language Models (LLMs), multi-modal models, and AI ecosystem technologies.</li> <li >Strong experience with cloud platforms such as Azure, AWS, or Google Cloud and their AI/ML services.</li> <li >Expertise in MLOps, AI platform engineering, model deployment, monitoring, and operationalization.</li> <li >Experience implementing AI security, governance, compliance, and Responsible AI frameworks.</li> <li >Experience establishing Enterprise AI Foundations, AI Centers of Excellence (CoE), or AI Transformation programs.</li> </ul> <h3 >Advanced Technical Proficiencies</h3> <ul > <li >Knowledge of vector databases, Retrieval-Augmented Generation (RAG), AI agents, orchestration frameworks, and advanced AI architecture patterns.</li> <li >Experience with Kubernetes, containerization, distributed computing, and high-performance AI infrastructure.</li> <li >Expertise in AI observability, model performance optimization, platform reliability, and cost management.</li> </ul> <h3 >Leadership and Communication</h3> <ul > <li >Strong architecture leadership experience with the ability to influence senior stakeholders and technology strategy.</li> <li >Strong consulting, stakeholder management, and executive communication skills.</li> </ul>

<h3 >About the Role</h3> <p >Lantern Systems Co. Ltd is seeking a <strong >Sales Marketing Manager</strong> to develop and execute sales strategies for Telecom, ELV, ICT, and HCIS Security Systems solutions across the Kingdom of Saudi Arabia. This full-time position, based in Al Khobar, Eastern Region, focuses on generating new business opportunities, managing key client relationships, and achieving annual sales and profitability targets. The role requires ensuring compliance with Saudi regulations and HCIS requirements. This opportunity is exclusively open to Saudi nationals.</p> <h3 >Key Responsibilities</h3> <ul > <li >Identify and develop new business opportunities within government, oil &amp; gas, industrial, utility, infrastructure, and commercial sectors.</li> <li >Build and maintain strong relationships with clients, consultants, EPC contractors, and technology partners.</li> <li >Promote Telecom and HCIS Security Systems solutions to existing and potential customers.</li> <li >Develop strategic account plans for key clients, including Saudi Aramco, SABIC, Ma'aden, SEC, and RCJY.</li> <li >Generate qualified leads and convert them into profitable projects.</li> <li >Review RFQs, RFPs, and tender documents, coordinating with engineering and estimation teams to prepare technical and commercial proposals.</li> <li >Lead bid clarification meetings and commercial negotiations, preparing quotations, pricing strategies, and project cost evaluations.</li> <li >Negotiate contracts while maintaining targeted profit margins and ensuring timely submission of proposals compliant with customer requirements.</li> <li >Maintain long-term relationships with clients and key stakeholders, conducting regular customer visits and presentations.</li> <li >Resolve commercial issues and monitor client feedback to ensure customer satisfaction and improve service quality.</li> <li >Monitor market trends and competitor activities, identifying new technologies and business opportunities.</li> <li >Maintain an accurate sales pipeline and forecast, preparing monthly sales reports and business development plans.</li> <li >Coordinate with Procurement, Engineering, Finance, and Project Management teams, supporting project handover after contract award.</li> <li >Follow up on project execution, variation orders, and payment collections, ensuring compliance with company policies and quality procedures.</li> </ul> <h3 >Solutions Portfolio</h3> <p >The Sales Marketing Manager will be responsible for promoting and selling a comprehensive range of solutions, including:</p> <ul > <li >HCIS Security Systems, Integrated Security Management Systems (PSIM), CCTV &amp; Video Analytics, Access Control Systems, Perimeter Intrusion Detection Systems (PIDS), Fence Detection Systems, Thermal Cameras, and Command &amp; Control Centers.</li> <li >Fiber Optic Networks, Structured Cabling Systems, LAN/WAN Infrastructure, IP Telephony, Microwave &amp; Wireless Communication, Radio Communication Systems, and Data Center Infrastructure.</li> <li >Public Address &amp; General Alarm (PAGA), Industrial Networking, and Cybersecurity-related infrastructure (where applicable).</li> </ul> <h3 >Performance Indicators</h3> <p >Key performance will be measured against the following indicators:</p> <ul > <li >Annual Sales Revenue and Gross Profit (GP) Achievement</li> <li >New Customer Acquisition and Client Retention Rate</li> <li >Tender Success Rate and Proposal Submission Timeliness</li> <li >Sales Pipeline Growth and Forecast Accuracy</li> <li >Collection Performance and Number of Customer Visits</li> <li >Strategic Partnership Development and Customer Satisfaction</li> </ul> <h3 >Candidate Profile</h3> <ul > <li >A minimum of <strong >5 to 10 years</strong> of relevant experience in sales and marketing within the specified solutions domain.</li> <li >Must be a <strong >Saudi national</strong>.</li> </ul> <h3 >Work Environment</h3> <p >The role involves frequent customer meetings and visits across Saudi Arabia. Participation in exhibitions, conferences, and industry networking events is also required, with occasional travel within the Kingdom.</p>

<h3 >About the Role</h3> <p >Hire Fellows is seeking a <strong >Customer Experience Manager</strong> to lead the end-to-end customer experience for a rapidly expanding B2B spend-management platform. This full-time, onsite position is based in Riyadh, Saudi Arabia, and focuses on ensuring high-quality customer interactions for finance teams across the region.</p> <h3 >Role Scope and Focus</h3> <p >The Customer Experience Manager will be responsible for ensuring every customer interaction, from support tickets and calls to escalations and self-serve resources, is smooth, efficient, and consistently high-quality. This is an operator role, requiring a hands-on approach to dashboards, processes, reporting, and root-cause analysis. The role involves close collaboration with Product and Engineering teams to enhance the customer journey and build smarter, more scalable support operations, driven by data and a focus on continuous improvement.</p> <h3 >Key Responsibilities</h3> <ul > <li >Own day-to-day support operations across ticketing, phone, and in-app channels; manage queue health, routing, and coverage.</li> <li >Lead, coach, and schedule the support team; run QA on ticket and call quality with a documented scorecard.</li> <li >Own the Support SLA &amp; Escalation Matrix, covering first response, resolution, and escalation paths across L1/L2/L3 and third-party processors.</li> <li >Track and drive core CX metrics, including first-response and resolution SLA attainment, call abandonment, callback compliance, awaiting-customer rate, reopened-ticket rate, and CSAT.</li> <li >Build and maintain reporting in Zoho Desk/Zoho Analytics; publish a weekly operations review with findings and actions.</li> <li >Own the knowledge base, both customer-facing and internal, including release-triggered updates and content feeding the AI call agent.</li> <li >Identify recurring ticket drivers and convert them into product fixes, automations, or self-serve content; work with Engineering and Product to implement solutions.</li> <li >Ensure complaint handling meets SAMA requirements, including complaint logging, response timelines, and escalation/disclosure obligations.</li> <li >Manage escalations end-to-end, including card, transaction, and processor-side issues requiring third-party coordination.</li> <li >Drive automation of manual support workflows using tools like macros, auto-assignment, classification, and n8n-style integrations.</li> </ul> <h3 >Required Qualifications</h3> <ul > <li >5+ years of experience in customer support or customer experience, with at least 2 years in a team management role.</li> <li >Experience in fintech, banking, payments, or SaaS; exposure to a regulated environment is strongly preferred.</li> <li >Hands-on proficiency with a modern helpdesk platform (*, Zoho Desk, Zendesk, Freshdesk, Intercom), including SLA configuration, workflows, and reporting.</li> <li >Comfortable working with data, able to build dashboards, interrogate numbers, and defend recommendations. SQL knowledge is a plus.</li> <li >Strong process-writing ability, including the creation of SOPs, escalation matrices, and policy documents.</li> <li >Fluent in both Arabic and English, written and spoken.</li> <li >Saudi nationality.</li> </ul> <h3 >Desired Skills and Experience</h3> <ul > <li >Familiarity with card issuing/processing concepts such as authorisations, declines, chargebacks, and 3DS.</li> <li >Experience with SAMA consumer-protection or complaint-handling requirements.</li> <li >Experience deploying AI or automation solutions within a support function.</li> </ul> <h3 >Application Information</h3> <p >Candidates meeting the above criteria are encouraged to apply for this full-time, onsite position in Riyadh.</p>

<p>The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.</p><p>THE POSITION To oversee and direct all aspects of Guest Relations to maximize guest satisfaction.</p><p>KEY ROLES &amp; RESPONSIBILITIES Live and project the goal, philosophy, vision, mission and core values of the company. Adheres to company grooming standards at all time. Is a continual source of information, help and assistance to all guests. Prepares the weekly duty rosters. Supervise Guest Relation Officers. Keeps the immediate manager fully informed of all problems or unusual matters of significance. Communicates and liaises at all times with line manager. Maintains Transparent and open line of communication, coordination and feedback with related departments to ensure customer requests and complaints are handled effectively and efficiently. Conduct house tours / site inspection and special room drops for VIP s. Escorts all arriving guests to their respective suites. Escorts external guests to their destination. Escorts departing guests to their means of transport. Checked all VIP rooms prior to arrival and ensure that the correct standard (allocations, amenities and special requests) is maintained. Greet all residence guests personally. Promote Inter-Hotel sales and in-house facilities. Handle guest complaints and feedback according to Sofitel standards ensuring necessary actions, follow up and recording are done. Completes the departure list for the following day contact VIP guests for any necessary arrangements. Renders maximum guest satisfaction through personal recognition and prompt cordial attention to entire residence guest. Ensure Club members consistently receive all benefits, repeat guests and other VIP s receive special recognition and service Liaise closely with Concierge, Butler and Sofitel Club for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations. Prepare compendiums prior to guest arrival and check-info system if necessary. Maintain close contact with Airport Concierge, Reception for new arrivals and departures. Update and maintain efficient guest history system. Prepare requisition and distribution of amenities on a timely basis. Assures the upkeep and cleanliness of the Guest Relations desk and lobby at all times. Attend daily and monthly briefings or meetings to facilitate communications and smooth operations. Abides by all policies and procedures. Has full knowledge of Sofitel standards. Performs related duties and special projects assigned by Senior Management.</p><p><strong>Desired Candidate Profile</strong></p><p>Strong written and verbal communication skills in English Able to develop rapport with colleagues and management staff Ability to work cohesively with co-workers as part of a multi-cultural team Ability to focus attention on guest needs, remaining calm and courteous at all times Ability to promote positive relations with guests and patrons Able to exercise good judgment with difficult guests</p><p>Degree from School for Tourism &amp; Hotel Management</p><p>Minimum 3 - 5 years relevant experience with at least 2 years at a supervisory level</p>

<p>We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it s no small feat. It takes the imagination and passion of all of us from design and engineering to the manufacturing and marketing of our billions of MedTech products per year to look at the impossible and find transformative solutions that turn dreams into possibilities.</p><p>Our vision for Medication Management Solutions at BD With our technical capabilities, the Medication Management Solutions (MMS) team are able to manage multiple systems and our operational capabilities enable us to have medications available when and where needed, reducing inefficiency and waste for nursing and pharmacy teams.</p><p>About the role The Area Sales Manager, Medication Management Solutions (MMS) will lead and develop the commercial team across the Northern Region of Saudi Arabia, driving sales growth, market share expansion, and profitability for BD's MMS portfolio. The role is responsible for achieving business objectives, developing strategic customer relationships, and ensuring excellence in commercial execution within the assigned territory. Work Location: Qassim or Hail Main responsibilities will include:</p><ul><li>Develop and execute regional sales strategies to achieve revenue, profitability, and market share targets.</li><li>Drive sales performance through effective account planning, opportunity management, and pipeline development.</li><li>Lead the execution of commercial initiatives, new product launches, and market expansion activities.</li><li>Deliver Annual Operating Plan (AOP) commitments, sales forecasts, and key business objectives.</li><li>Build and maintain strong relationships with key healthcare stakeholders, including the Ministry of Health (MOH), NUPCO, MODA, NGHA, major private healthcare groups, and strategic accounts.</li><li>Support the negotiation and implementation of strategic agreements and business partnerships.</li><li>Drive customer satisfaction, retention, and business growth through proactive engagement and value-based selling.</li><li>Ensure effective utilization of Salesforce.com (SFDC) to maintain accurate forecasts, customer records, and pipeline visibility.</li><li>Monitor market trends, sales performance, and competitive activity to identify growth opportunities and business risks.</li><li>Implement sales excellence processes, account management standards, and commercial governance requirements.</li><li>Lead business reviews and provide regular performance updates to senior leadership.</li><li>Lead, coach, and develop a team of Account Managers and Sales Specialists.</li><li>Conduct performance reviews, field coaching, and individual development planning.</li><li>Foster a high-performance culture focused on accountability, customer centricity, and continuous improvement.</li><li>Support talent development, succession planning, and employee engagement initiatives.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Marketing, Life Sciences, Biomedical Engineering, Nursing, or a related field. A Master's degree is an advantage.</li><li>Minimum 5-7 years of sales experience, including at least 3-4 years in a leadership or people management role.</li><li>Experience within the medical device, healthcare, or pharmaceutical industry is preferred.</li><li>Proven track record of consistently achieving and exceeding sales targets.</li><li>Strong leadership, coaching, mentoring, and team development capabilities.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Strong knowledge of the Saudi Arabian healthcare market, procurement landscape, and regulatory environment.</li><li>Willingness to travel extensively within the assigned territory.</li><li>Strong analytical, strategic thinking, and problem-solving skills.</li><li>Experience using Salesforce.com (SFDC) or similar CRM systems for customer relationship management, pipeline management, sales forecasting, and performance reporting.</li></ul>

<h3><strong>About the Role</strong></h3><p>Alfanar Projects is seeking a <strong>Section Manager, Accounts Receivable</strong> to lead and manage the Accounts Receivable function. Based in Riyadh, this full-time position is critical for ensuring accurate invoicing, effective credit control, and timely collection of receivables. The role also involves overseeing promotions, commissions, customer bonuses, system improvements, and process automation, all while ensuring compliance with company policies and enhancing the efficiency of the Order-to-Cash process.</p><h3><strong>Key Responsibilities</strong></h3><ul><li>Lead the end-to-end Accounts Receivable process, including month-end and year-end closing activities.</li><li>Monitor customer balances, outstanding receivables, overdue amounts, and account status.</li><li>Prepare annual and biannual Accounts Receivable balance sheet reports, budget reports, and financial studies related to credit management.</li><li>Approve customer return requests and refund payments in accordance with company policy.</li><li>Oversee the recording of sales invoices, manage collection activities, and approve the creation of cash and credit customer accounts.</li><li>Review, analyze, and approve customer credit note requests and manage customer credit terms.</li><li>Review new promotions and compensation schemes, manage accrued customer and sales team promotions, and prepare sales promotion analysis reports.</li><li>Participate in the development of sales commission systems, manage calculations and payments, and maintain customer bonus entitlement calculations.</li><li>Collaborate with Sales, Commercial, Treasury, Legal, and Operations teams, supporting sales contract review and commercial negotiations involving customer credit exposure.</li><li>Prepare periodic Accounts Receivable reports, credit control statistical and exception reports, overdue reports, aging reports, commission reports, and promotion-related reports.</li></ul><h3><strong>Team Leadership and Development</strong></h3><ul><li>Lead, coach, and develop the Accounts Receivable team.</li><li>Set individual KPIs and performance objectives, conduct performance reviews, and develop individual and departmental succession plans.</li><li>Identify and address training and development needs within the team.</li></ul><h3><strong>Process Excellence and Digital Transformation</strong></h3><ul><li>Lead the digital transformation of Accounts Receivable processes, identifying automation opportunities across invoicing, collections, cash application, reconciliations, reporting, and customer communications.</li><li>Implement workflow automation and ERP optimization initiatives, collaborating with IT and Finance Transformation teams on digital finance solutions.</li><li>Develop dashboards using business intelligence tools such as Power BI and SAP Analytics Cloud.</li><li>Reduce manual activities through system enhancements and process standardization, improving ERP utilization and integration across Order-to-Cash processes.</li><li>Monitor automation benefits through measurable KPIs.</li></ul><h3><strong>Leadership and Operational Excellence</strong></h3><p>The successful candidate will demonstrate strong leadership by recruiting, cultivating, and managing high-performing teams, while ensuring fair treatment and performance-based assessment. This role requires taking full responsibility for operations, anticipating problems, making timely decisions, and delivering results with quality and cost efficiency. The Section Manager will be expected to make a tangible difference in their area, transform corporate goals into actionable business plans, monitor performance, and control budgets. Furthermore, the role involves developing organizational structures and processes, seeking automation opportunities, promoting the use of IT solutions, upholding quality as a prime competitive advantage, adapting to new techniques and technologies, and ensuring a safe, secure, and legal work environment.</p><h3><strong>Required Experience</strong></h3><p>Candidates should possess <strong> 6 to 10 years of relevant experience</strong> in Accounts Receivable management or a related financial leadership role.</p>

<h3 >About BAE Systems Saudi Arabia</h3> <p >BAE Systems Saudi Arabia operates as the UK Government’s nominated Prime Contractor under Government-to-Government arrangements, providing essential equipment, support, and training to Saudi Arabia. The company is responsible for the maintenance of Royal Saudi Air Force (RSAF) aircraft and for safely training RSAF and Royal Saudi Naval Force personnel in the use of their aircraft, equipment, and weapons. BAE Systems Saudi Arabia is committed to supporting the Saudi Arabian National Agenda, including Saudisation and the development of Saudi National capability through partnerships and industrialisation.</p> <h3 >Safety Training Manager Role Overview</h3> <p >BAE Systems Saudi Arabia is seeking a <strong >Safety Training Manager</strong> for a full-time position based in <strong >Riyadh</strong>. This role is central to delivering comprehensive safety instruction, with a particular focus on workplace and environmental safety within a military aviation context. The position offers a competitive salary and involves ensuring high standards of safety training and compliance.</p> <h3 >Key Responsibilities</h3> <ul > <li >Instruct students on Workplace and Environmental Safety, emphasizing aspects related to Flying Operations, Airfield Operations, and Aviation &amp; Ground Support Equipment Maintenance/Usage, in accordance with approved syllabi.</li> <li >Develop and regularly review courseware based on associated Training Needs Analysis (TNA), recommending changes to course material and assessment content.</li> <li >Deliver or supervise demonstrations in relevant subject areas, conduct visits to areas of interest, and provide practical and multi-media demonstrations on workplace safety.</li> <li >Conduct regular assessments to monitor student academic progression and administer phase-end examinations to confirm training objectives have been achieved.</li> <li >Promote and foster independent learning and a military ethos within the training environment, providing ongoing evaluation of student discipline as part of their final assessment.</li> <li >Counsel and motivate students on academic and discipline issues as required.</li> <li >Record student academic assessment results, lesson attendance, and any discipline issues.</li> <li >Provide regular reports concerning student academic progress, lesson attendance, and discipline, reporting other relevant issues as necessary.</li> <li >Apply RSAF procedures for configuration control of curriculum and courseware, including preparing documentation and supporting data for change requests.</li> <li >Integrate new training materials or equipment into relevant courses and ensure all training equipment is properly maintained and stored.</li> <li >Contribute to the preparation of timetables, scheduling, and allocation of instructors.</li> <li >Operate training and operational equipment related to the specialty.</li> <li >Ensure compliance with Safety, Health, and Environment (SHE) policy and processes, and fulfill Duty of Care responsibilities.</li> </ul> <h3 >Essential Qualifications and Experience</h3> <ul > <li >Must possess experience in safety within a technical-oriented or operational environment.</li> <li >Must have recent classroom experience as a Safety Instructor.</li> </ul> <h3 >Desirable Experience</h3> <ul > <li >A military aviation background.</li> <li >Technical experience in either manufacturing or maintenance.</li> </ul> <h3 >Professional Standards and Development</h3> <p >The successful candidate will be expected to undertake all mandatory and developmental training as required by the Company. Adherence to acceptable standards of behaviour, dress, and performance, as defined in Company policy, is essential. This role also involves providing feedback to management to improve service performance and identify opportunities for enhancement.</p>