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Qiddiya Investment Company is shaping the future of entertainment and leisure in Saudi Arabia, and we are seeking a talented Senior Manager - Construction to join our dynamic team. This key position involves overseeing multiple construction projects, ensuring they are executed efficiently, on schedule, and within budget while adhering to the highest standards of safety and quality.<br><br>As the Senior Manager, you will leverage your expertise to drive project success and foster collaboration among diverse teams, stakeholders, and contractors.<br><br>Key Responsibilities<br><br>Lead the planning and execution of construction projects, coordinating activities to guarantee successful project delivery Manage and mentor construction teams, promoting a culture of teamwork, accountability, and continuous improvement Develop construction schedules and budgets, ensuring optimal resource allocation and adherence to timelines Conduct regular site visits and inspections to monitor progress, identify issues, and ensure compliance with safety regulations Collaborate closely with architects, engineers, and project managers to ensure effective communication and project alignment Prepare and present detailed reports on project status, challenges encountered, and solutions implemented to senior management Establish and maintain strong relationships with contractors, suppliers, and other external partners to facilitate project execution Drive initiatives to enhance safety practices and ensure adherence to quality standards across all construction activities<br><br>Requirements<br><br>Bachelor's degree in Civil Engineering, Construction Management, or a related field; a Master's degree is a plus10-12 years relevant experience in construction management, particularly with large-scale projects Demonstrated ability to lead teams and manage project timelines, budgets, and resources effectively Strong understanding of construction best practices, industry standards, and safety regulations Exceptional communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders Analytical and problem-solving skills, with a focus on delivering practical solutions Proficiency with construction management software and tools to track project progress Experience in the Middle East construction industry is highly advantageous<br><br>Benefits<br><br>Offering a comprehensive compensation and benefits package.
We are looking for an experienced Finance Manager to lead our retail finance operations.<br>Key Responsibilities:Financial Reporting & Closing: Lead month/year-end closing, ensure full IFRS compliance, and oversee journal reviews, reconciliations, and financial statements. Retail & E-Commerce Business Support: Partner with Commercial, Supply Chain, and Digital teams to track channel performance, sales, gross margins, and OPEX. Inventory & Cost Control: Oversee inventory accounting, stock provisions/write-offs, and POS-to-GL reconciliations while investigating COGS variances. Cash Flow & Treasury Management: Monitor daily liquidity, support cash flow forecasting, manage working capital, and align vendor payments with cash plans. Budgeting & Variance Analysis: Assist the Finance Director in annual budgeting, long-term forecasting, and performance-to-budget tracking. Tax & Regulatory Compliance: Ensure accuracy for VAT/statutory filings, manage external audit processes, and adhere to local regulatory requirements (ZATCA). Team Leadership & Development: Direct and mentor the finance team, set clear performance objectives, and build a culture of accuracy and accountability. Process Improvement & Automation: Drive ERP enhancements, automate manual workflows, and strengthen internal reporting controls. Key Deliverables & Success KPIs: Closing & Reporting Accuracy, Inventory & COGS Integrity, Optimized Cash Flow, Audit & Tax Compliance, and Operational Efficiency.<br>Essential Qualifications & Skills:Bachelor's degree in Accounting, Finance, or a related field. Professional qualification such as CPA, ACCA, CMA, or equivalent is preferred.10–12 years of relevant finance and accounting experience, preferably within retail, consumer, e-commerce, or a large commercial organization. Strong experience in financial reporting, accounting, reconciliations, controls, and month-end closing. Previous experience managing and developing finance teams. Strong knowledge of IFRS and financial controls. Experience working with ERP systems and financial reporting tools. Strong Excel and financial analysis skills. Retail and e-commerce experience is a must.
<h3 >Introduction to the Role</h3>
<p >SNC-Lavalin Fayez Engineering is seeking a highly skilled <strong >Senior Commercial Manager</strong> to join our team in a full-time capacity. This pivotal role involves overseeing the entire lifecycle of contract management for complex, high-value projects within a Project Management Consultancy (PMC) environment.</p> <h3 >Role Overview</h3>
<p >The successful candidate will apply deep expertise in contract strategy, administration, and dispute resolution. This position requires a proven track record in managing contracts effectively within the PMC sector, ensuring all contractual obligations are met and potential risks are identified and mitigated early in the project lifecycle.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Lead the development, negotiation, and administration of contracts with clients, consultants, contractors, and suppliers.</li>
<li >Provide strategic advice on contract structuring, procurement models, and commercial terms.</li>
<li >Manage claims, variations, extensions of time (EOT), and dispute resolution processes.</li>
<li >Liaise with legal teams and external counsel as required.</li>
<li >Monitor contract performance and compliance throughout the project lifecycle.</li>
<li >Support tendering processes, including drafting RFPs, bid evaluations, and contract awards.</li>
<li >Prepare and present contract status reports to senior management and stakeholders.</li>
<li >Mentor junior contract administrators and commercial staff.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >Bachelor’s degree in Law, Quantity Surveying, Engineering, or a related field.</li>
<li >Minimum of 15 years of experience in contract management, with at least 5 years specifically in a PMC environment.</li>
<li >Strong knowledge of FIDIC, NEC, and other international contract standards.</li>
<li >Demonstrated experience in large-scale infrastructure, construction, or industrial projects.</li>
<li >Professional certifications such as MRICS, MCIOB, or equivalent are preferred.</li>
<li >Experience working with government or semi-government clients is considered a plus.</li>
</ul> <h3 >Essential Skills and Attributes</h3>
<ul >
<li >Excellent negotiation, analytical, and communication skills.</li>
<li >Strong understanding of regional legal and regulatory frameworks, particularly within the GCC/KSA.</li>
<li >Ability to manage multiple contracts and stakeholders simultaneously.</li>
<li >Proactive, detail-oriented, and commercially astute approach to work.</li>
</ul> <h3 >Application Information</h3>
<p >Qualified candidates are invited to apply for this Senior Commercial Manager position. Further details regarding the application process will be provided as part of the recruitment procedure.</p>
<h3 >About Acwa and the Role</h3>
<p >Acwa is a leading developer, investor, and operator of power generation, renewable energy, and water desalination assets with a significant portfolio across Saudi Arabia and international markets. As the portfolio expands, the Industrial Security & Crisis Management function is being strengthened. We are seeking a full-time <strong >Manager Safety & Fire (SAIS/HCIS)</strong> to join our team in Makkah or Jeddah.</p> <h3 >Role Purpose and Scope</h3>
<p >This role serves as Acwa's subject matter expert for SAIS Safety & Fire (SAF) requirements. The Manager will support projects and operational facilities to ensure compliance with applicable industrial safety, fire protection, and firefighting regulations. The position spans the entire project lifecycle, from design and construction through commissioning and operation, providing technical guidance, regulatory oversight, and assurance to project teams, operating companies, consultants, and contractors.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Lead the implementation and monitoring of SAIS/HCIS Safety & Fire requirements across Acwa projects and operational facilities.</li>
<li >Provide technical interpretation and guidance on SAIS SAF directives and regulatory requirements.</li>
<li >Review fire protection studies, engineering designs, compliance packages, and project submissions.</li>
<li >Provide oversight of industrial fire protection and firefighting arrangements.</li>
<li >Review fire protection systems, including fire pumps, hydrants, foam systems, fire detection and alarm systems, suppression systems, and passive fire protection.</li>
<li >Support fire hazard assessments, risk analysis, and loss-prevention activities.</li>
<li >Monitor the implementation of SAF requirements throughout project development, construction, commissioning, start-up, and operation.</li>
<li >Coordinate regulatory inspections, audits, and assessments with SAIS and other relevant authorities.</li>
<li >Track regulatory observations and corrective actions through to closure.</li>
<li >Support emergency preparedness, industrial firefighting drills, and response exercises.</li>
<li >Provide technical support to project and operating teams on process safety and fire-related matters.</li>
<li >Engage with stakeholders including SAIS, Civil Defense, Ministry of Interior, Ministry of Energy, and relevant government authorities.</li>
<li >Support competency development, training, and awareness relating to Safety & Fire requirements.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li ><strong >Saudi national</strong>.</li>
<li >Bachelor's degree in Fire Protection Engineering, Occupational Health & Safety, Engineering, or a related discipline.</li>
<li >5-10 years of strong experience within industrial safety, process safety, fire protection, and/or industrial firefighting.</li>
<li >Practical experience working with HCIS / SAIS Safety & Fire requirements in Saudi Arabia.</li>
<li >Experience within power generation, utilities, water/desalination, oil & gas, petrochemicals, energy, or other critical infrastructure sectors.</li>
<li >Experience supporting industrial facilities during both project and operational phases.</li>
<li >Strong understanding of fire protection systems, fire risk, and firefighting preparedness.</li>
<li >Experience dealing with regulatory and government authorities in Saudi Arabia.</li>
<li >Strong Arabic and English communication skills.</li>
</ul> <h3 >Preferred Qualifications</h3>
<ul >
<li >Previous experience within a major Saudi industrial organization operating under HCIS/SAIS requirements.</li>
<li >SAIS approval.</li>
<li >NFPA Certified Fire Protection Specialist (CFPS) and/or Certified Fire Inspector qualification.</li>
<li >Strong working knowledge of NFPA codes and standards.</li>
<li >Experience supporting multiple facilities, projects, or business units.</li>
</ul> <h3 >Work Location and Type</h3>
<p >This is a full-time position based in Makkah or Jeddah, Saudi Arabia.</p>
<h3 >About the Role</h3>
<p >The Ritz-Carlton Hotel Company, *** is seeking a dedicated Assistant Revenue Manager for a full-time position in Jiddah, Makkah, Saudi Arabia. This role is central to maximizing transient revenue by effectively managing the transient rooms inventory for the hotel(s). The Assistant Revenue Manager plays a key part in recommending pricing and positioning strategies for cluster properties and overseeing the inventory management system to ensure alignment with agreed-upon selling strategies.</p> <h3 >Core Responsibilities</h3>
<ul >
<li >Maintain the transient rooms inventory for the hotel(s) and release group rooms back into general inventory, ensuring clean booking windows for customers.</li>
<li >Compile information, analyze, and monitor actual sales against projected sales, identifying underlying principles and facts.</li>
<li >Utilize computer systems for programming, software setup, data entry, and information processing to generate accurate and timely reports and presentations.</li>
<li >Conduct sales strategy analysis and refine approaches as appropriate to increase market share for all properties.</li>
<li >Manage rooms inventory to maximize cluster rooms revenue and assist hotels with pricing and business evaluation recommendations.</li>
<li >Ensure that sales strategies and rate restrictions are communicated, implemented, and modified as market conditions fluctuate.</li>
<li >Lead efforts to coordinate strategies between group sales offices and support cluster selling initiatives by working with all reservation centers.</li>
<li >Check distribution channels for hotel positioning, information accuracy, and competitor positioning.</li>
<li >Initiate, implement, and evaluate revenue tests, providing recommendations to improve the effectiveness of revenue management processes.</li>
</ul> <h3 >Strategic Planning and Execution</h3>
<ul >
<li >Update market knowledge and align strategies and approaches accordingly to achieve and exceed performance, budget, and team goals.</li>
<li >Establish long-range objectives and specify the strategies and actions to achieve them, driving the execution of predetermined strategies.</li>
<li >Provide revenue management functional expertise to cluster general managers, leadership teams, and market sales leaders.</li>
<li >Ensure hotel strategies conform to brand philosophies and initiatives, promoting and protecting brand equity.</li>
<li >Utilize reservation systems and demand forecasting systems to determine, implement, and control selling strategies.</li>
<li >Ensure property diagnostic processes (PDP) are used to maximize revenue and profits.</li>
</ul> <h3 >Stakeholder Engagement</h3>
<ul >
<li >Develop and manage internal key stakeholder relationships in a proactive manner.</li>
<li >Act as a liaison, when necessary, between property and regional/corporate systems support.</li>
<li >Understand and meet the needs of key stakeholders, including owners, corporate, and guests.</li>
<li >Communicate brand initiatives, demand, and market analysis to hotels, clusters, franchise partners, and owners.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >A 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or a related major, combined with 3 years of experience in revenue management, sales and marketing, or a related professional area.</li>
<li >OR a 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or a related major, combined with 1 year of experience in revenue management, sales and marketing, or a related professional area.</li>
</ul> <h3 >About The Ritz-Carlton Hotel Company, ***</h3>
<p >The Ritz-Carlton Hotel Company, *** is recognized globally for its commitment to luxury hospitality and exceptional service. This role provides an opportunity to contribute to the company's strategic revenue objectives within its operations in Saudi Arabia.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Title:</b></p><br><br>Project Controls Manager - Saudi National<br><br><br><p>Project Controls Manager</p><br><br><br><span>LOCATION</span><p>Riyadh, Saudi Arabia</p><br><br><br><br><p><b>THE ROLE</b></p><br><br><p>Reporting to the Project Director and responsible for developing, implementing and managing the planning, estimating, cost control, risk management and document control services and for providing information to allow proactive and accurate reporting for the project.</p><br><br><br><p><b><span>project description</span></b></p><br><br><p>The project is a major infrastructure programme for a mixed-use development aiming to be a global landmark recognized for its unique vision and position as an authentic destination in Riyadh. The community will be a distinct, self-sustaining hub for Riyadh offering several iconic assets. KBR will provide Project Management Consultancy services in project planning, controls, design and engineering management, and implementation of the development and early works packages.</p><br><br><br>MAIN RESPONSIBILITIES<span>·</span><span>Lead and manage the project controls team.</span><ul><li>Develop and implement the project controls execution strategy to achieve the contract requirements.</li><li>Developing project controls standards, policies, and procedures.</li><li>Coordination with program management team on all aspects of project controls.</li><li>Establishing and managing the WBS and project master schedule.</li><li>Establishing and managing the CBS, budget, and project cost control.</li><li>Establishing and managing the risk management plan.</li><li>Establishing and managing document control.</li><li>Establishing and managing change control.</li><li>Progress, cost and risk monitoring and analysis.</li><li>Provide monthly and weekly reports.</li><li>Preparing and making presentations.</li></ul><br>EXPERIENCE, SKILLS AND KNOWLEDGE<ul><li>BSc construction management, engineering, architecture, or equivalent experience.</li><li>Minimum overall relevant experience 15 years.</li><li>Minimum relevant experience 10 years in the role projects.</li><li>Minimum Regional Experience 5 years.</li><li>Required professional memberships and charterships required MRICS or MCIOB required.</li></ul><span>·</span><span>Sound knowledge of all engineering and commercial aspects of major civil and infrastructure projects including roads, bridges, and utilities.</span><ul><li>Excellent knowledge of CPM networks, resource and cost loading and risk management techniques.</li><li>Ability to effectively monitor and analyse progress, cost, and risks, identify trends and recommend corrective actions.</li><li>Experienced user of MS Office and Primavera</li><li>Previous experience in the Middle East is advantageous </li><li>Excellent report writing skills.</li><li>Fluency in English both written and spoken.</li></ul>COMPETENCIES<ul><li>Leadership.</li><li>Planning & organising.</li><li>Able to work at all levels in an organisation.</li><li>Team player.</li><li>Strong interpersonal and communication skills.</li><li>Strong customer focus.</li><li>Accepts responsibility.</li></ul><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
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<b>Nationality</b>
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<div class="col is-9 p5" data-automation-id="data_Nationality">
Saudi Arabia </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h3 >About Qiddiya</h3>
<p >Qiddiya Investment Company is dedicated to shaping large-scale entertainment, sports, culture, and leisure destinations. The company focuses on defining ambitious, integrated environments where design quality, functionality, and user experience converge at scale within the broader Qiddiya ecosystem.</p> <h3 >The Role: Senior Manager Signage and Wayfinding</h3>
<p >This full-time position, based in Riyadh, involves leading signage and wayfinding efforts across complex planning and delivery programs. The Senior Manager will be responsible for creating clear, cohesive navigation experiences that support broader city-making objectives. This role requires collaboration with internal teams and external partners to guide design intent through multiple project phases and into successful delivery.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Oversee and review signage and wayfinding strategies and design packages across all masterplanning phases, from pre-concept through detailed masterplanning.</li>
<li >Coordinate with internal subject matter experts, business units, and external stakeholders to align signage concepts with broader city objectives.</li>
<li >Drive the progression of signage typologies from pre-concept and concept through schematic and detailed design into IFT, IFC, and delivery stages.</li>
<li >Review signage BOQs, message schedules, and location plans in coordination with related public realm disciplines.</li>
<li >Manage production review activities, including samples and mockups, assessing materiality, fabrication typologies, and cost considerations.</li>
<li >Oversee signage and wayfinding contractors through delivery to ensure QA/QC, HSE compliance, site coordination, and adherence to installation schedules and program deadlines.</li>
<li >Ensure as-built documentation and O&M procedures are completed to support smooth handover and ongoing maintenance of signage elements.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >Bachelor's degree in architecture, graphic design, urban planning, or a related field.</li>
<li >10+ years of experience leading signage, wayfinding, or environmental graphics on complex developments.</li>
<li >Strong experience across masterplanning, schematic design, IFC, and delivery stages.</li>
</ul> <h3 >Essential Skills and Knowledge</h3>
<ul >
<li >Proven ability to coordinate consultants, contractors, and multidisciplinary stakeholder teams.</li>
<li >Knowledge of signage BOQs and message schedules.</li>
<li >Knowledge of signage fabrication methods is beneficial.</li>
<li >Experience with installation QA/QC for signage delivery is beneficial.</li>
</ul> <h3 >Location</h3>
<p >This position is based in Riyadh, Saudi Arabia.</p>
<h3 >About the Role</h3>
<p >Nesma Infrastructure & Technology is seeking a <strong >Project Manager (HV EHV) Substations</strong> to join their team in <strong >Dammam, Eastern Province</strong>. This <strong >full-time</strong> position involves leading the delivery of complex power transmission projects, specifically focusing on High Voltage Direct Current (HVDC) systems.</p> <h3 >Role Overview</h3>
<p >The Project Manager will be responsible for the comprehensive management and execution of HVDC projects, ensuring compliance with contractual obligations, technical specifications, and international standards. This role requires a strong focus on the entire project lifecycle, from planning and engineering through to commissioning, alongside effective stakeholder engagement and technical oversight within the power transmission sector.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Lead and manage the overall delivery of HVDC projects in compliance with contractual obligations, specifications, and international standards.</li>
<li >Develop and implement project execution strategies, schedules, and budgets.</li>
<li >Oversee the full project cycle, including planning, engineering, procurement, logistics, site installation, testing, and commissioning of HVDC systems.</li>
<li >Ensure the integration of converter stations, substations, control & protection systems, and transmission lines.</li>
<li >Identify project risks and develop mitigation strategies.</li>
<li >Serve as the primary interface with clients (SEC) and consultants on all project matters, managing relationships with subcontractors, suppliers, and OEMs.</li>
<li >Conduct progress review meetings, ensuring transparent reporting and effective communication with stakeholders.</li>
<li >Review and approve engineering deliverables, technical submittals, and method statements related to HVDC systems.</li>
<li >Monitor project quality, ensuring compliance with IEC, IEEE, and client standards.</li>
<li >Support and guide testing and commissioning activities for HVDC systems, including bipole testing, control system integration, and energization procedures.</li>
<li >Control project budget, cash flow, and resource allocation.</li>
<li >Review claims, variations, and contractual correspondence, ensuring timely project invoicing and payments.</li>
<li >Lead multidisciplinary project teams (engineering, construction, HSE, QA/QC, commissioning), coaching and mentoring site engineers, package managers, and support staff.</li>
<li >Foster a culture of safety, quality, and continuous improvement, ensuring strict adherence to health, safety, and environmental regulations and client-specific requirements.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >12–18 years of experience in power transmission projects, with at least 5–8 years specifically in HVDC projects.</li>
<li >Strong knowledge of HVDC systems, including converter stations, valve halls, transformers, control & protection systems, and DC transmission lines.</li>
<li >Proven track record of managing large EPC projects in the energy/power sector.</li>
<li >Familiarity with international standards (IEC, IEEE, CIGRÉ) and client standards (SEC).</li>
<li >Excellent project management, contractual, and leadership skills.</li>
<li >Strong communication and negotiation skills in English.</li>
</ul> <h3 >Key Competencies</h3>
<ul >
<li >Strategic project leadership.</li>
<li >Deep technical expertise in HVDC systems.</li>
<li >Strong stakeholder and contract management.</li>
<li >Budget and schedule control.</li>
<li >Risk management and problem-solving.</li>
<li >Commitment to HSE and quality excellence.</li>
</ul> <h3 >Work Environment</h3>
<p >This full-time role is based in Dammam, Eastern Province, and involves leading multidisciplinary teams on significant infrastructure projects within the power transmission sector. The salary for this position will be disclosed during the interview process.</p>
<h2 class="h5">Job description</h2>
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<span></span><p><b><span><span>Position Title:</span></span></b><span><span>Finance Manager</span></span></p><br><p><b><span><span>Location:</span></span></b><span><span>Jeddah, Saudi Arabia</span></span></p><br><p><b><span><span>Type:</span></span></b><span><span>Full-time</span></span></p><br><p><b><span><span>ABOUT THE CLIENT</span></span></b></p><br><p><span><span>A well-established provider in the medical products and healthcare solutions, delivering innovative medical technologies and services to hospitals and healthcare facilities across the Kingdom. They are recognized for their commitment to quality, technical excellence, and advanced healthcare products and solutions.</span></span></p><br><p><b><span><span>ABOUT THE ROLE</span></span></b></p><br><p><span><span>We are seeking a proactive, experienced, strategic, and hands-on Finance Manager to establish, organize, and lead the company's Accounting and Finance Department. The candidate will be responsible for building a robust finance function that supports the organization's overall business objectives while ensuring financial integrity, operational efficiency, and regulatory compliance. The role will work closely with senior management and all business departments to provide accurate financial information, improve profitability, support strategic decision-making, and drive sustainable business growth.</span></span></p><br><p><b><span><span>KEY RESPONSIBILITIES</span></span></b></p><br><p><b><span><span>Finance Department Leadership</span></span></b></p><br><ul><li><span><span>Establish and lead the Accounting & Finance Department, including structure, reporting lines, and team development.</span></span></li><li><span><span>Recruit, mentor, and evaluate finance personnel while fostering a culture of accountability and continuous improvement.</span></span></li><li><span><span>Develop finance policies, SOPs, internal controls, and ensure effective collaboration across business functions.</span></span></li></ul><p><b><span><span>Financial Management & Accounting</span></span></b></p><br><ul><li><span><span>Oversee all accounting operations, including the General Ledger, month-end and year-end closing, and financial reporting.</span></span></li><li><span><span>Ensure accurate and timely preparation of monthly, quarterly, and annual financial statements in compliance with IFRS and company policies.</span></span></li><li><span><span>Review journal entries, reconciliations, and financial records while monitoring financial performance and recommending corrective actions.</span></span></li></ul><p><b><span><span>Budgeting, Forecasting & Financial Planning</span></span></b></p><br><ul><li><span><span>Lead the annual budgeting, forecasting, and long-term financial planning processes.</span></span></li><li><span><span>Monitor budget performance, analyze financial variances, and provide insights to support strategic business decisions.</span></span></li><li><span><span>Prepare financial reports and presentations.</span></span></li></ul><p><b><span><span>Cash Flow & Treasury Management</span></span></b></p><br><ul><li><span><span>Manage cash flow, working capital, liquidity, and banking relationships.</span></span></li><li><span><span>Prepare cash flow forecasts, oversee financing activities, and optimize cash utilization while minimizing financial risks.</span></span></li></ul><p><b><span><span>Cost Accounting & Manufacturing Finance</span></span></b></p><br><ul><li><span><span>Manage manufacturing cost accounting, including standard costing, cost variance analysis, and product costing.</span></span></li><li><span><span>Monitor manufacturing costs to improve profitability and support pricing decisions.</span></span></li><li><span><span>Partner with Operations and Production to enhance cost efficiency and operational performance.</span></span></li></ul><p><b><span><span>Inventory & Supply Chain Finance</span></span></b></p><br><ul><li></li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<div dir="rtl"><h3 >About the Role</h3>
<p >Bahri (البحري), a global leader in maritime logistics, is seeking an experienced <strong >Offshore Operations Manager</strong> to join its team in Ras Tannurah (راس تنورة), Eastern Region. This full-time role is critical for overseeing and managing offshore vessel and marine operations, ensuring safe execution, regulatory compliance, and effective delivery of Saudi Aramco offshore marine activities.</p> <h3 >Role Purpose and Strategic Impact</h3>
<p >The Offshore Operations Manager is responsible for cascading the functional strategy into departmental business plans, ensuring vertical alignment and horizontal integration with interfacing departments. This role involves identifying opportunities for continuous improvement in systems, processes, and practices, considering leading standards, productivity enhancement, and cost reduction. The manager will also ensure timely and accurate departmental reporting, adhering to Bahri’s requirements, policies, and quality standards.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Supervise daily Offshore Support Vessels operations, including port clearance, crew changes, and offshore logistics.</li>
<li >Coordinate mobilization and demobilization of EPC vessels, rigs, and barges with relevant stakeholders.</li>
<li >Ensure compliance with Aramco HSE standards, marine guidelines, Permit-to-Work (PTW) systems, and applicable regulations.</li>
<li >Monitor vessel readiness, crew competence, and manpower deployment to ensure operational continuity.</li>
<li >Review operational reports, logs, incident reports, and compliance documentation.</li>
<li >Identify and escalate operational risks, delays, and non-conformities as required.</li>
<li >Support project planning through marine resource allocation and contingency planning.</li>
<li >Conduct toolbox talks, safety briefings, and coordination meetings.</li>
<li >Act as the primary escalation point for offshore operational issues and emergencies.</li>
<li >Participate in audits, inspections, and client reviews to maintain compliance and operational excellence.</li>
<li >Evaluate supplier and service-provider performance and recommend improvements.</li>
<li >Resolve operational issues with vessels, cargo, and authorities efficiently.</li>
<li >Ensure accurate invoicing and compliance with contractual Key Performance Indicators (KPIs).</li>
<li >Handle client complaints and implement corrective actions, ensuring investigation for root-cause analysis.</li>
<li >Optimize costs through effective vendor and resource management.</li>
<li >Develop and supervise offshore operations personnel, setting individual objectives and managing performance.</li>
<li >Measure customer satisfaction through direct client feedback and surveys.</li>
<li >Maintain strong relationships with clients, service providers, port authorities, and regulatory bodies.</li>
<li >Serve as the first point of contact for matters within the area of responsibility and report service performance, issues, and recommended solutions to management.</li>
<li >Develop and recommend the department budget, monitoring financial performance versus the budget while ensuring activities align with approved guidelines.</li>
<li >Manage and ensure effective implementation of departmental policies, procedures, and controls to fulfill relevant procedural and legislative requirements.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >Bachelor’s degree in Marine, Nautical Science, or an Offshore Operations qualification.</li>
<li >A minimum of <strong >8 years of offshore operations experience</strong>.</li>
<li >At least <strong >2 years of experience in a supervisory, managerial, or acting supervisory/managerial role</strong>.</li>
<li >Proven experience working on <strong >Saudi Aramco offshore projects</strong> or equivalent major oil & gas operations.</li>
</ul> <h3 >Work Environment</h3>
<p >This is a full-time position based in Ras Tannurah, Eastern Region, contributing to Bahri's critical offshore operations.</p> <h3 >Application Process</h3>
<p >Candidates meeting the above qualifications are invited to apply for this challenging role.</p></div>
<h3 >About the Role</h3>
<p >Metaforce Trading is seeking a dedicated <strong >Account Manager & Visual Merchandiser</strong> to join their team. This full-time position is based in Jeddah, within the Makkah region of Saudi Arabia. The primary responsibility of this role is to manage key retail accounts across KSA, with a focus on Jeddah and Makkah, while ensuring best-in-class in-store execution for all Metaforce brands.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Manage relationships with key retailers across Jeddah and wider KSA.</li>
<li >Act as the primary contact for store managers and retail operations teams.</li>
<li >Conduct regular store visits to ensure product availability, visibility, compliance, and accurate execution of promotions.</li>
<li >Review weekly sell-through data, identify opportunities, and implement corrective actions.</li>
<li >Support new product launches, promotional initiatives, and replenishment cycles.</li>
<li >Implement and maintain brand-approved visual merchandising standards.</li>
<li >Ensure displays and fixtures are installed and maintained to premium levels.</li>
<li >Capture high-quality images and report on store execution.</li>
<li >Train store staff on product features and merchandising expectations.</li>
<li >Communicate effectively with internal and external stakeholders.</li>
</ul> <h3 >Business Planning and Market Intelligence</h3>
<ul >
<li >Gather insights from store visits and competitive reviews.</li>
<li >Support activation planning and visibility improvements.</li>
<li >Recommend enhancements for display, layout, or commercial performance.</li>
<li >Provide clear and structured reporting when required.</li>
</ul> <h3 >Reporting and Internal Coordination</h3>
<ul >
<li >Submit weekly store-visit reports.</li>
<li >Track store-level and SKU-level sales performance.</li>
<li >Coordinate with marketing and operations to ensure timely execution.</li>
<li >Maintain clear communication across all departments.</li>
</ul> <h3 >Required Experience</h3>
<p >Candidates for this role should possess <strong >2-5 years of experience</strong> in a similar account management or visual merchandising capacity, preferably within the retail sector.</p> <h3 >Work Environment and Location</h3>
<p >This is a <strong >full-time position</strong> primarily based in <strong >Jeddah</strong>, within the Makkah region of Saudi Arabia. The role involves regular travel to retail accounts across Jeddah and other areas of KSA, including Makkah.</p>
<h3 >About the Role</h3>
<p >Metaforce Trading is seeking a dedicated <strong >Account Manager & Visual Merchandiser</strong> to join their team. This full-time position is based in Jeddah, within the Makkah region of Saudi Arabia. The primary responsibility of this role is to manage key retail accounts across KSA, with a focus on Jeddah and Makkah, while ensuring best-in-class in-store execution for all Metaforce brands.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Manage relationships with key retailers across Jeddah and wider KSA.</li>
<li >Act as the primary contact for store managers and retail operations teams.</li>
<li >Conduct regular store visits to ensure product availability, visibility, compliance, and accurate execution of promotions.</li>
<li >Review weekly sell-through data, identify opportunities, and implement corrective actions.</li>
<li >Support new product launches, promotional initiatives, and replenishment cycles.</li>
<li >Implement and maintain brand-approved visual merchandising standards.</li>
<li >Ensure displays and fixtures are installed and maintained to premium levels.</li>
<li >Capture high-quality images and report on store execution.</li>
<li >Train store staff on product features and merchandising expectations.</li>
<li >Communicate effectively with internal and external stakeholders.</li>
</ul> <h3 >Business Planning and Market Intelligence</h3>
<ul >
<li >Gather insights from store visits and competitive reviews.</li>
<li >Support activation planning and visibility improvements.</li>
<li >Recommend enhancements for display, layout, or commercial performance.</li>
<li >Provide clear and structured reporting when required.</li>
</ul> <h3 >Reporting and Internal Coordination</h3>
<ul >
<li >Submit weekly store-visit reports.</li>
<li >Track store-level and SKU-level sales performance.</li>
<li >Coordinate with marketing and operations to ensure timely execution.</li>
<li >Maintain clear communication across all departments.</li>
</ul> <h3 >Required Experience</h3>
<p >Candidates for this role should possess <strong >2-5 years of experience</strong> in a similar account management or visual merchandising capacity, preferably within the retail sector.</p> <h3 >Work Environment and Location</h3>
<p >This is a <strong >full-time position</strong> primarily based in <strong >Jeddah</strong>, within the Makkah region of Saudi Arabia. The role involves regular travel to retail accounts across Jeddah and other areas of KSA, including Makkah.</p>
<p>The Sr. Project Manager is responsible for the successful execution of Schneider Electric projects, ensuring delivery on time, within budget, and in accordance with contractual, technical, quality, and safety requirements. The role leads project planning, execution, monitoring, and closeout while maintaining strong customer relationships, managing risks, and driving project profitability and customer satisfaction. Key Responsibilities Project Planning & Execution Lead project execution from kickoff through final acceptance and project closeout. Develop and maintain project plans, schedules, milestones, and resource requirements. Coordinate project activities across engineering, procurement, installation, commissioning, and service teams. Monitor project progress and implement corrective actions to achieve project objectives. Scope, Cost & Schedule Management Manage project scope in accordance with contractual requirements. Develop and maintain project budgets, forecasts, and financial plans. Track project costs, revenue, and profitability. Ensure project milestones and deliverables are achieved within agreed timelines. Manage change orders and variations to maximize project performance. Resource Planning & Allocation Plan and optimize project resources to ensure effective project delivery. Coordinate with functional managers to secure required resources. Monitor resource utilization and workload distribution. Stakeholder Management Act as the primary point of contact for customers and key stakeholders. Build and maintain strong relationships with customers, consultants, contractors, suppliers, and internal teams. Conduct regular project reviews and status meetings. Ensure high levels of customer satisfaction throughout the project lifecycle. Change Management Evaluate and manage project changes and their impact on scope, cost, schedule, and resources. Ensure all changes are properly documented, reviewed, approved, and communicated. Drive effective implementation of approved changes. Reporting & Governance Prepare and present project performance reports to management and customers. Track project KPIs, financial performance, risks, and delivery metrics. Maintain accurate project documentation and records. Support project reviews, audits, and governance requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Degree in Engineering, Electrical Engineering, Automation, or a related discipline. PMP certification preferred. 7 10 years of project management experience within Schneider Electric solutions and Saudi market. Strong understanding of project financial management, contracts, and customer-facing project delivery.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking a highly skilled Project Control Manager to join our team for an exciting Oil & Gas Pipeline Project approved by Aramco in Khobar, Saudi Arabia. This role is pivotal in ensuring that projects are delivered on time, within scope, and within budget. As a Project Control Manager, you will be at the forefront of driving project performance, applying your expertise to manage risks, and ensuring effective communication across all project stakeholders. Your contributions will directly impact the success of our operations in the dynamic oil and gas sector.</p><p>In this position, you will have the opportunity to work alongside a talented team of professionals dedicated to excellence. We pride ourselves on fostering a collaborative and innovative work environment where your ideas are valued, and your growth is prioritized. We believe in continuous learning and provide ample training opportunities to enhance your skills and advance your career within the company. This is not just a job; it’s a pathway to a fulfilling career in project management, where you can make a significant impact.</p><p>As a leader in the industry, we are committed to your professional development. You will have opportunities to engage in cross-functional projects that will broaden your expertise and enhance your strategic thinking. Your role will involve working closely with senior management to shape project strategies and influence key decisions. If you are looking for a challenging yet rewarding role that offers both personal and professional growth, we invite you to apply and be part of our journey.</p><ol><li><b>Responsibilities:</b>Oversee all aspects of project controls, including scheduling, cost management, and reporting to ensure projects meet the established goals and objectives.</li><li>Develop and implement project control strategies and methodologies to enhance project performance and mitigate risks throughout the project lifecycle.</li><li>Coordinate with project managers and stakeholders to gather and analyze data, providing insights to support informed decision-making and project adjustments.</li><li>Utilize project management software and tools to monitor project progress, identify variances, and recommend corrective actions to address issues promptly.</li><li>Prepare and present regular project status reports to senior management, highlighting key performance indicators and potential risks to project success.</li><li>Lead project control meetings, fostering open communication among team members and ensuring that all concerns are addressed effectively.</li><li>Conduct thorough analysis of project costs, budget forecasts, and financial performance to ensure alignment with organizational objectives.</li><li>Mentor and train junior project control staff, promoting a culture of knowledge sharing and professional development within the team.</li><li>Collaborate with other departments, including engineering and procurement, to ensure seamless integration of project controls into overall project execution.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proven expertise in project management methodologies and best practices, particularly in the oil and gas industry.</li><li>Strong analytical skills with the ability to interpret complex data and derive actionable insights.</li><li>Excellent communication and interpersonal skills to effectively collaborate with diverse teams and stakeholders.</li><li>Proficiency in project management software and tools, such as Primavera P6 or Microsoft Project.</li><li>Solid understanding of budgeting, forecasting, and financial management principles.</li><li>Leadership skills with experience in mentoring and developing junior team members.</li><li>Ability to thrive in a fast-paced environment and manage multiple priorities effectively.</li></ul></div>
<h3 >About Catrion Group and the Role</h3>
<p >Catrion Group is seeking a <strong >Sr. Manager, Legal Affairs & Compliance</strong> to join its team in Jeddah. This full-time position is central to the company's operations, focusing on overseeing all legal and compliance functions to ensure alignment with strategic goals and adherence to established standards.</p> <h3 >Role Overview and Strategic Alignment</h3>
<p >The Sr. Manager will be responsible for the comprehensive oversight of the company's legal affairs and compliance framework. This role involves close collaboration with the Chief Legal Officer to ensure that all legal and compliance efforts are fully integrated with the company's overall objectives and are executed in strict compliance with CATRION’s Standards of Conduct.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Plan, organize, and manage work activities assigned to legal staff and the administrative functions of the Legal Affairs & Compliance Division.</li>
<li >Work closely with business leaders to define and execute company strategy from a legal and compliance perspective.</li>
<li >Manage and provide advice to internal clients across all regions on legal, compliance, and regulatory issues, dispute resolution, risk management, contracts, corporate governance, proposed transactions, strategic initiatives, and interpretation of relevant statutes and current contracts.</li>
<li >Provide strategic direction to business leaders on compliance matters.</li>
<li >Oversee and monitor the implementation of the compliance program and prepare appropriate reports.</li>
<li >Represent the company in litigation before courts and administrative tribunals.</li>
<li >Support key business teams responsible for procurement, strategy, revenue generation, product development, marketing, technology, operations, and human resources.</li>
<li >Partner with and support key business teams in drafting, reviewing, and negotiating complex agreements.</li>
<li >Investigate instances of suspected major misconduct.</li>
<li >Educate clients and stakeholders on legal matters, policies, and procedures.</li>
<li >Retain and manage outside counsel cost-effectively when necessary to support the business.</li>
<li >Assist in developing appropriate internal policies and procedures to manage risk and improve business efficiency.</li>
<li >Manage internal case reviews and investigations to provide substantive assessment and favorable outcomes.</li>
<li >Review and monitor the progress and status of litigation brought against or by CATRION efficiently.</li>
<li >Communicate with competent government authorities.</li>
</ul> <h3 >Program Development and Continuous Improvement</h3>
<p >This role includes initiating tasks for the continuous improvement of the Legal Affairs & Compliance Division's systems and initiatives that enhance processes and practices. The Sr. Manager will also manage the company's risk management program, encompassing insurance coverage and claims management. A key responsibility is to develop and deliver training programs on legal and compliance issues to employees at all levels of the organization.</p> <h3 >Required Experience</h3>
<p >Candidates for this position must possess a minimum of <strong >10 years of relevant experience</strong> in legal affairs and compliance. This experience should demonstrate a strong capability in managing complex legal and regulatory environments and providing strategic guidance.</p> <h3 >Professional Standards and Application</h3>
<p >The successful candidate will uphold the highest professional standards, ensuring all activities are conducted with integrity and in full adherence to Catrion Group's ethical guidelines and legal obligations. This role requires a proactive approach to legal and compliance challenges and a commitment to continuous improvement within a dynamic corporate environment.</p>
<p>The Logistics Manager is responsible for planning, coordinating, and overseeing all logistical aspects of a construction project to ensure smooth site operations. This role involves managing the delivery, storage, and distribution of materials and equipment, organizing site access and traffic flow, and ensuring compliance with health, safety, and environmental regulations. The manager works closely with project teams, suppliers, and contractors to optimize resource utilization, minimize delays, and maintain accurate documentation. Their primary goal is to keep the site efficient, safe, and well-organized throughout the project lifecycle.</p><p>Your role</p><p>Performance</p><ul><li>Effective delivery of site-wide logistics through the procurement of a site-wide Logistics management contractor.</li><li>Define and monitor that the scope of services is delivered satisfactorily through setting and monitoring of measurable goals and objectives around the following broad key enablers.</li><li>Orderly, safe and efficiently movement of labour, plant, and materials around site.</li><li>Creation of a secure, well maintained site with regular logistics meetings.</li><li>Efficient and orderly management of any worker s accommodation.</li><li>Development of processes, procedures and induction programmes.</li><li>Supply chain management, movement plans and lookahead forecasting.</li><li>Ensuring logistics activities are not a constraining factor on the program.</li><li>Creating of site-specific safety manual, with appropriate first aid cover and equipment present.</li><li>Develop, maintain and update the Site Emergency Plan.</li><li>Ensuring information is communicated effectively around the site.</li><li>Planning for effective signage in line with corporate branding.</li><li>Efficient management of any special public access roads access to show houses/sales pavilions etc.</li><li>Provision of an effective security management system that ensures all the above is achievable.</li></ul><p>Change Management</p><ul><li>Variations and adjustments to Logistics Contractors scope, review the requirements and assess the impacts.</li><li>Monitor construction change management process via the Engineer.</li></ul><p>Permitting</p><ul><li>The Logistics Contractor s acquisition of all necessary permits for smooth logistics operations.</li></ul><p>Cost</p><ul><li>Review completeness of established budgets and review cost plans.</li><li>Ensure that work is re-measured and work is signed off in accordance with the contract.</li></ul><p>Planning</p><ul><li>The monthly detailed graphical time slice showing plot and infrastructure activities and how logistics will support.</li><li>Review weekly plans, confirm the activities are accurate and coordinated across stakeholders.</li></ul><p>Risk</p><ul><li>Review detailed risk register developed by logistics contractor and team coordinated with all site stakeholders, complete with implement mitigation plan.</li></ul><p>Interface</p><ul><li>Provide coordination across all programme consultants and stakeholders related to logistics works.</li><li>Provide support to plots in terms of external access and influences that impact plot activities.</li></ul><p>Communication</p><ul><li>Through regular meetings, highlight issues, concerns and roll out weekly directions to stakeholder s team managers.</li><li>Seek resolution to any issues with the respective plot, infrastructure or logistics teams or escalate with the proposed mitigation plan.</li></ul><p>Reporting</p><ul><li>Weekly issues through detailed logistics dashboards.</li></ul><p>Assurance</p><ul><li>Submission of checklists of all logistics contractor self-audits (QA, Safety, Environmental, Welfare etc.) review and report on status.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications</p><ul><li>Bachelor's degree in Engineering, Project Management or Real Estate Development Chartership preferred.</li><li>CSCS, SMSTS/SSSTS, Recognised safety programme (qualified and up to date), First Aid, Lifting Supervisor Certification, Traffic management, Institutional membership.</li></ul><p>Experience</p><ul><li>More than 15 years as a Sitewide Logistics expert in management of complex, matrixed team environments across multiple cultures.</li><li>Prior Abu Dhabi projects experience is mandatory (Hospitality, Mixed use, Residential projects).</li><li>Fluent in English (read, write and speak).</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Mohammed Khalaf Al-Otaibi Group is a company that owns and operates a chain of well-established brands in the restaurant and café industry, delivering high-quality dining experiences and exceptional service across its outlets.</p><p>We are seeking a highly motivated and experienced <b>Multi-Unit Manager</b> to oversee and manage multiple restaurant and café branches. The ideal candidate will possess strong operational leadership skills, extensive experience in the Food & Beverage industry, and a proven ability to drive business performance while ensuring full compliance with operational and regulatory requirements.</p><p>Key Responsibilities</p><ul><li>Oversee the day-to-day operations of multiple restaurant and café branches.</li><li>Ensure consistent implementation of company standards, operational procedures, and customer service excellence across all locations.</li><li>Monitor branch performance, sales, profitability, labor costs, and operational KPIs.</li><li>Lead, coach, and develop Branch Managers and their teams.</li><li>Conduct regular branch visits, operational audits, and performance reviews.</li><li>Develop and implement action plans to improve operational efficiency and profitability.</li><li>Ensure compliance with Saudi Labor Law and company employment policies.</li><li>Ensure all branches comply with Balady regulations, municipality requirements, and licensing standards.</li><li>Maintain the highest standards of food safety, hygiene, health, and occupational safety.</li><li>Coordinate with government authorities and support branches during inspections and audits.</li><li>Manage staffing requirements, workforce planning, and employee performance.</li><li>Support new store openings, branch expansions, and operational improvement initiatives.</li><li>Prepare operational reports and provide recommendations to senior management.</li></ul><p>Requirements</p><ul><li>Minimum 4 years of experience managing multiple branches within the Food & Beverage industry.</li><li>Previous experience with leading restaurant and café brands such as Barn’s, Dunkin’, Americana, Kudu, Half Million, or similar concepts.</li><li>Strong knowledge of restaurant and café operations.</li><li>Thorough understanding of Saudi Labor Law, Balady regulations, food safety requirements, and health & safety standards.</li><li>Proven leadership and team management experience.</li><li>Ability to manage multiple locations and achieve operational and financial targets.</li><li>Valid Saudi driving license.</li><li>Willingness to travel frequently between branches.</li><li>Religion ; Muslim</li></ul><p>Salary :6000 to 7000 Riyal</p><p>If you have a successful track record in managing multiple restaurant or café locations and are passionate about operational excellence, we encourage you to apply and join our growing team.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Skills</p><p>Customer Experience and Service Excellence</p><p>Food Safety and Hygiene Compliance</p><p>Health & Safety Management</p><p>Knowledge of Saudi Labor Law and Employment Regulations</p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The medical delegate is responsible for the ethical detailing of Nestl Infant Nutrition products in assigned territory by clearly communicating to medical / Paramedical contacts accurate information about these products, their features and benefits and their appropriate use whenever mothers are unable or choose not to breastfeed their babies, and within guidelines as set by NME Nutrition in compliance with WHO International Code of Marketing of Breast Milk substitutes, Nestl Instructions and local country codes.</p><p><strong>A DAY IN THE LIFE</strong></p><p>Promote Nestl s belief that Breastfeeding is Best for Babies and that Breastfeeding is recommendable over all other feeding alternatives for infants</p><p>Provide reliable information on infant nutrition and infant feeding practices for medical/ paramedical contacts in areas that interest or affect them in their regular practice.</p><p>Participate in the organization and running of Product Knowledge, Nutrition or related topics medical / paramedical scientific meetings including their sponsorship meeting, guest lecturer invitation.</p><p>Monitor and report to the Medical Field Manager on activities of our competitors including new competitor products, communication strategies, etc</p><p>Maintain proper records and registers of all correspondence and actions undertaken in daily activities.</p><p>Identify and maintain relevant information on all contacts in assigned territory via master list, including classification on interest and importance, and by regular call cards completion.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Bachelor of pharmaceutical Science /Medicine / Nutrition / Biology.</p><p>Prior experience as a Medical Delegate is desirable</p><p></p></section>
<div><div ><p ><font color="#ff0000" face="Delivery, sans-serif"><strong>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</strong></font></p><p ><font color="#ff0000" face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif">Would you like to become part of the world's most international company in the world?</font><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><font face="Delivery, sans-serif">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express </font></p><p ><font face="Delivery, sans-serif">Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</font></p><p ><font face="Delivery, sans-serif"><strong><font color="#ff0000"><br></font></strong></font></p><p ><font face="Delivery, sans-serif"><strong><font color="#ff0000">Overall Role Purpose </font> </strong></font></p><p ><font face="Delivery, sans-serif">Drive and facilitate the achievement of service excellence via the adoption of best demonstrated practices through improvement programmes and identify process gaps to create a more seamless operations whilst managing counselling and coaching activities aimed at reinforcing strengths and bridging weaknesses in the different sections of the CS Dept.</font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><br></font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><strong>Your Tasks:</strong></font></p><p ><font face="Delivery, sans-serif"><u>Customer Service Senior Management (CS Section Managers)</u></font></p><p ><font face="Delivery, sans-serif">• Ensure relevant skills and competencies in each customer service section are up to date and CS personnel are effectively trained to an acceptable standard to achieve service excellence. </font></p><p ><font face="Delivery, sans-serif">• Work with the CS Section managers to provide coaching and training to customer service staff with the objective of upgrading their skills level</font></p><p ><font face="Delivery, sans-serif">• Assist the CS Section managers in the administration and monitoring of the quality.</font></p><p ><font face="Delivery, sans-serif">• Support in conducting audits in the function to ensure the achievement and maintenance of service quality and Centre of excellence (COE) objectives.</font></p><p ><font face="Delivery, sans-serif">• Work closely with the CS Manager and CS Section managers on career progression planning for CS personnel. </font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif"><u>Regional Office and Subfunction Managers</u></font></p><p ><font face="Delivery, sans-serif">• Work closely with RO’s Customer Service & Support Manager to implement regionally driven projects and initiatives in the country and identify areas or processes for service improvement and recommend specific CS-related improvement actions.</font></p><p ><font face="Delivery, sans-serif">• Collaborate with RO to deploy a Mystery Shopper programme to drive Service Excellence based on independent assessments of service quality and benchmark against competitor performance in areas of the service delivery. </font></p><p ><font face="Delivery, sans-serif">• Ensure the analysis of service incidents and failures is carried out to surface trends in service gaps and process weaknesses in the Customer Service Dept or other interfacing functional departments (e.g. Hub, Gateway, Network, Contractors, etc.) that may impact service excellence </font></p><p ><font face="Delivery, sans-serif">• Work closely with CS Functional managers and supervisors to define post-training evaluation and coaching techniques to gauge training effectiveness, recommend changes where appropriate and identify strengths for reinforcement and weaknesses for further training.</font></p><p ><font face="Delivery, sans-serif">• Collaborate with RO, First Choice & Cross Functional team to improve customer experience with the feedback received through different channels i.e. VOICE. Derive efficiency initiatives through feedbacks received from customers. </font></p><p ><font face="Delivery, sans-serif">• Work with HR T&D Manager to ensure appropriate external programs are planned for CS. </font></p><p ><font face="Delivery, sans-serif"><u><br></u></font></p><p ><font face="Delivery, sans-serif"><u>Training & Development Function</u></font></p><p ><font face="Delivery, sans-serif">• Conduct skills verification (tests) to ensure that relevant CS skills and competencies are current and effectively trained.</font></p><p ><font face="Delivery, sans-serif">• Ensure effective use of Workforce Management tool to produce and manage rosters, that provide optimum resources to cater to the incoming call volumes, ensure 24 hour cover including public holidays, annual leave, pending off, etc. and reduce / manage overtime down to a minimum without compromising the service promise.</font></p><p ><font face="Delivery, sans-serif">• Plan, design and develop training programs and materials (including Train-the-Trainer Training for CS Managers/Supervisors) or source external training to support outstanding Customer Service standards.</font></p><p ><font face="Delivery, sans-serif">• Ensure post-implementation review of processes and analysis of data is carried out to gauge – where applicable and feasible – the effectiveness of implemented programs.</font></p><p ><font face="Delivery, sans-serif">• Develop appropriate performance metrics for the evaluation of customer contact skills and competencies, which will facilitate the identification of CS-related training needs gaps.</font></p><p ><font face="Delivery, sans-serif">• Develop, maintain and update a comprehensive and effective internal training programme aligned to the CS department’s and company’s training objectives </font></p><p ><font face="Delivery, sans-serif">• Lead and provide clear objectives for the CS analyst in assigned tasks to facilitate the achievement of CSD departmental goals</font></p><p ><font face="Delivery, sans-serif">• Evaluate external training consultants on appropriate training for CS staff</font></p><p ><font face="Delivery, sans-serif">• Perform scheduled call monitoring and service audits to (via various contact media in the Customer Contact Centre) that CS personnel are continually working towards delighting customers through consistent and excellent service standards.</font></p><p ><font face="Delivery, sans-serif">• Coordinate and roll-out a specified number of CS Frontline Training for new recruits yearly</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif"><u>Strategic Planning for Customer Service Development and Budget Compliance </u></font></p><p ><font face="Delivery, sans-serif">? Prepare the CS Training and Development Plan per AOP requirements and ensure the training and development needs of CS personnel reflect business imperatives.</font></p><p ><font face="Delivery, sans-serif">• Ensure that budgeted training man-days are met in accordance with overall organisation plan and schedule</font></p><p ><font face="Delivery, sans-serif">• Identify benchmarking exercises against competitor / cross-industry / network customer contact centres for CS Analyst to carry out such exercises to surface best demonstrated practices and explore the viability of implementing these with a cost-benefit analysis and a business case justification. </font></p><p ><font face="Delivery, sans-serif">• Implementation of corrective and preventive actions to pre-empt recurrence in line with the focus on achievement of service excellence to customers.</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif"><u>Information Management</u></font></p><p ><font face="Delivery, sans-serif">• Guide on the construction of a database on employee training for the CS department and ensure that training records are maintained and updated promptly with a monthly summary report submitted to the CS Manager.</font></p><p ><font face="Delivery, sans-serif">• Ensure that CS Analyst maintain and update documented work procedures and instructions to reflect the latest and accurate information and that current practice reflect specified procedures.</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><strong>Your Profile:</strong></font></p><p ><font face="Delivery, sans-serif">• Presentation skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Facilitation and training skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Customer-facing and interaction skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Software skills (Word, Excel, PowerPoint, etc.) (excellent)</font></p><p ><font face="Delivery, sans-serif">• Software skills (Customer Contact Centre systems, e.g. ACD, PABX, CRM, CTI, IVR, Workforce Management Systems, Quality Monitoring Systems, etc.) (good working knowledge)</font></p><p ><font face="Delivery, sans-serif">• Software skills (MS Power tools, DHL Systems) (preferable)</font></p><p ><font face="Delivery, sans-serif">• Communication skills, spoken and written (excellent)</font></p><p ><font face="Delivery, sans-serif">• Negotiation and interpersonal skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Leadership skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Analytical, organizational and motivational skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Project Management skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• People Management skills (excellent)</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><strong>Our Offer:</strong></font></p><p ><font face="Delivery, sans-serif">• Strong career support in an international environment.</font></p><p ><font face="Delivery, sans-serif">• Great culture and colleagues.</font></p><p ><font face="Delivery, sans-serif">• Multifarious benefit programm.</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif">Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</font></p><p ><font face="Delivery, sans-serif"> </font></p><p ><font face="Delivery, sans-serif">We look forward to receiving your application!</font></p><p ><font face="Delivery, sans-serif"> </font></p><div><font face="Delivery, sans-serif"><br></font></div></div></div>
Position: Boutique Manager - Saudis only<br>Job Purpose:<br>To lead and manage all Salon operations, sales performance, client development activities, and team effectiveness while ensuring the delivery of an exceptional luxury client experience and full compliance with brand standards. The sales Manager is accountable for achieving commercial objectives, developing high-performing teams, and ensuring operational excellence within the Salon.<br>Key Responsibilities:<br>Commercial Performance & Business Growth Achieve and exceed salon sales targets and profitability objectives. Develop and execute salon action plans to maximize business opportunities. Monitor sales performance, conversion rates, average transaction value, and client acquisition metrics. Identify market opportunities and implement strategies to drive business growth. Analyze performance reports and implement corrective actions when required. Ensure achievement of all salon commercial KPIs. Client Experience & Client Development Build and maintain an organized and updated candidate database (Talent Pool). Ensure all candidate information is accurately documented in recruitment systems. Track recruitment activities and update status reports regularly. Support in improving candidate pipeline quality and availability. Ensure recruitment data is structured and accessible for future hiring needs. Coordination Responsibilities Ensure exceptional luxury customer experience across all client touchpoints. Develop and maintain relationships with VIP and High-Net-Worth clients. Lead clienteling initiatives to increase retention and repeat business. Oversee CRM utilization and ensure accurate client database management. Support salon events, private appointments, and customer engagement activities. Promote a culture of hospitality and luxury service excellence. Develop and execute client acquisition and retention strategies to expand the salon client base Team Leadership & People Management Lead, coach, and develop salon team members. Set individual objectives and monitor performance. Conduct regular coaching sessions and performance reviews. Support recruitment, onboarding, and training activities. Ensure succession planning and talent development within the salon . Foster a culture of accountability, collaboration, and excellence. Salon Operations Management Ensure smooth daily salon operations. Monitor compliance with operational procedures and internal controls. Ensure salon presentation, visual merchandising, and housekeeping standards are maintained. Oversee inventory management and stock accuracy. Ensure adherence to opening and closing procedures. Maintain operational readiness at all times. Compliance, Risk & Security Ensure compliance with company policies and brand standards. Safeguard company assets, inventory, and confidential information. Monitor operational risks and implement corrective actions. Ensure adherence to security procedures and audit requirements. Maintain a safe and secure working environment. Reporting & Business Planning Prepare and review salon performance reports. Analyze sales trends and customer insights. Develop action plans to improve performance. Provide regular business updates to management. Support budgeting and forecasting activities. Key Performance Indicators (KPIs) Commercial Salon Sales Achievement (%) Sales Growth (%) Conversion Rate Average Transaction Value (ATV) Units Per Transaction (UPT) Client Development New Client Acquisition CRM Data Completeness Repeat Client Rate VIP Client Retention Clienteling Activity Completion<br>Team Management Team Performance Achievement Employee Retention Training Completion Performance Review Completion Operational Excellence Inventory Accuracy Audit Compliance Score Mystery Shopper Results Salon Standards Compliance Customer Experience Customer Satisfaction Score Client Complaint Resolution Service Quality Compliance Authority & Decision Making:Manage daily salon operations. Allocate resources and assign responsibilities. Recommend recruitment, promotion, and development actions. Approve operational decisions within delegated authority. Escalate pricing, discount, and exceptional business decisions according to company policy.<br>Qualifications & Experience:Bachelor's Degree preferred.7 - 10 years’ experience in luxury retail, jewelry, watches, or premium retail environments. Minimum 2 years in a leadership position. Strong commercial and people management experience. Fluent English; Arabic preferred. Proficiency in CRM systems, Microsoft Office, and retail reporting tools. Competencies:Leadership Team Leadership Coaching & Development Decision Making Accountability Commercial Sales Management Business Development Clienteling Luxury Retail Excellence Operational Retail Operations Inventory Management Compliance & Controls Performance Analysis<br>Working Relationships:Internal Brand Manager Retail Team Operations Specialist Vault Coordinator HR & Finance External Clients VIP Customers Mall Management Brand Representatives<br>Key Challenges:Achieving ambitious commercial targets while maintaining luxury service standards. Managing high-value client relationships. Maintaining salon operational excellence and compliance. Developing and retaining high-performing talent. Balancing sales growth with brand image and customer experience.