JavaScript Jobs in Saudi

Position Overview We are looking for a motivated Service Desk Agent to join our IT support team. The ideal candidate will provide first-level technical support to end-users, troubleshoot IT-related issues, and ensure timely resolution of incidents and service requests while delivering an excellent customer support experience.<br>Responsibilities Provide first-line technical support for hardware, software, network, and application-related issues. Log, categorize, prioritize, and resolve incidents and service requests in accordance with established SLAs. Diagnose and troubleshoot common IT issues using remote support tools and standard troubleshooting procedures. Escalate complex or unresolved issues to the appropriate Level 2 or specialized support teams. Maintain accurate documentation of incidents, resolutions, and user interactions within the service management system. Communicate effectively with end-users by providing timely updates and ensuring a high level of customer satisfaction. Assist with user account management, password resets, and basic system administration tasks. Contribute to the knowledge base by documenting recurring issues and solutions.<br>Requirements2–3 years of experience in an IT Service Desk, Help Desk, or Technical Support role. Bachelor's degree in Computer Science, Information Technology, or a related field. Strong knowledge of Windows operating systems, Microsoft Office 365, and common desktop applications. Basic understanding of networking concepts, Active Directory, and IT support best practices. Familiarity with ITSM tools such as Service Now, Jira Service Management, or similar ticketing systems is an advantage. Excellent troubleshooting, communication, and customer service skills. Ability to prioritize tasks, work under pressure, and manage multiple support requests simultaneously. ITIL Foundation certification is a plus. Saudi Nationals are encouraged to apply

Position Overview We are looking for a motivated IT Field Support Engineer to join our IT team. The ideal candidate enjoys solving technical issues and providing exceptional end-user support. In this role, you will be responsible for supporting desktops, laptops, printers, and enterprise applications, while troubleshooting hardware, software, and network-related issues to ensure timely resolution and a seamless user experience. Responsibilities Provide first-line technical support for desktops, laptops, printers, and other end-user devices. Troubleshoot and resolve hardware, software, operating system, and basic network issues. Support enterprise applications and assist users with application-related incidents. Log, track, and manage incidents and service requests through the organization's ITSM tool. Escalate complex technical issues to appropriate support teams when required. Install, configure, and maintain IT hardware and software. Ensure timely resolution of support requests while meeting defined service levels. Maintain accurate documentation of incidents, resolutions, and support activities. Deliver professional, customer-focused technical support to end users. Requirements Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.2–3 years of experience in IT support, desktop support, or field support. Strong knowledge of Windows operating systems, desktop and laptop troubleshooting. Experience supporting printers, enterprise applications, and basic networking concepts. Familiarity with ITSM/service desk tools for incident and request management. Excellent troubleshooting, problem-solving, and communication skills. Ability to prioritize tasks and work independently in a fast-paced environment. Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Saudi Nationals are encouraged to apply

Project Planning & Coordination: Assist project managers in developing project plans, schedules, milestones, and resource allocations. Schedule Management: Track project timelines, monitor progress against plans, and escalate delays or risks. Stakeholder Communication: Coordinate meetings, workshops, and status updates with project teams and stakeholders. Documentation Management: Maintain project documentation, meeting minutes, action logs, risk registers, and change records. Reporting: Prepare project status reports, dashboards, and progress updates for management and customers. Risk & Issue Tracking :Monitor project risks and issues, maintain logs, and follow up on mitigation actions. Resource Coordination: Coordinate project resources and support resource planning activities. Change Management Support: Assist in documenting and tracking project change requests and approvals. Financial Tracking: Support budget monitoring, purchase requests, invoicing coordination, and cost tracking. Quality Assurance Support: Ensure project deliverables comply with agreed standards, processes, and governance requirements. Project Plan: Detailed project schedule, milestones, dependencies, and timelines. Status Reports Weekly or monthly project progress reports. Meeting Minutes: Documentation of meetings, decisions, action items, and owners. Action Tracker: Log of open actions and follow-up activities. Risk Register: Documented project risks, impact assessments, and mitigation plans. Issue Log: Tracking of project issues and resolution status. Change Request Log: Record of submitted and approved project changes. Resource Plan: Resource allocation and utilization reports. Project Dashboard: KPI and progress reporting dashboard. Project Closure Report: Final project summary, lessons learned, and completion documentation. Bachelor Degree in BA or Computer science or related field3-5 years of experience Experience supporting multiple projects simultaneously Experience in IT, digital transformation, infrastructure, or business projects is preferred Focus is on Bilingual candidates and Saudization.

Head of Information Technology Location: Riyadh, Saudi Arabia We are seeking an experienced Head of Information Technology to lead IT strategy, infrastructure, cybersecurity, cloud operations, and digital transformation within a regulated financial services environment.<br>Key Responsibilities:Develop and execute the organization's IT strategy and technology roadmap. Lead cloud, infrastructure, network, and IT operations to ensure high availability and business continuity. Manage core banking/financial systems, APIs, payment integrations, and digital platforms. Ensure compliance with SAMA, NCA, PDPL, and other regulatory frameworks.<br>Requirements:Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.10+ years of IT experience, including 5+ years in a senior leadership role within banking, financial services, fintech, or other SAMA-regulated organizations.<br>Preferred Nationality -KSA

Digital Governance Specialist Positions Available: 3Job Summary We are seeking a Digital Governance Specialist to support the development and implementation of digital governance frameworks, policies, standards, and compliance practices. The successful candidate will contribute to strengthening governance processes, ensuring regulatory compliance, and supporting effective digital transformation initiatives. Key Responsibilities Support the implementation of digital governance frameworks. Develop and maintain digital governance policies and procedures. Monitor compliance with governance standards and regulations. Participate in governance assessments and maturity evaluations. Support risk identification and governance reporting. Collaborate with business and technical teams to improve governance practices. Prepare governance documentation, reports, and dashboards. Support continuous improvement initiatives. Job Requirements Education Bachelor's degree in information technology, Information Systems, Computer Science, Business Administration, or a related field. Experience2–4 years of experience in Digital Governance, IT Governance, Digital Transformation, Enterprise Governance, Risk Management, Compliance, or related fields.

Orange Antelopes is an exciting Talent Consulting Organisation focused on supporting companies in managing their Talent supply chain. We create, integrate, and Optimise the Talent Supply Chain. <br>One of our customers has commissioned a search for a CIO in Riyadh. They are one of the largest real estate developers in Saudi Arabia is looking for a Chief Information Officer to manage and lead their IT strategy across the organisation. We are looking for Saudi Nationals for this role. <br><br>Key Responsibilities<br>A. Technology Strategy & Governance• Define and execute the IT strategy and multi-year roadmap, aligned to business objectives and the SAMA IT Governance Framework.• Establish IT governance, architecture principles, policies and standards, and ensure their consistent application across the estate.<br>B. Infrastructure, Cloud & IT Operations• Own cloud and on-premise infrastructure, ensuring data residency within the Kingdom in line with PDPL, CITC and SAMA cloud requirements.• Guarantee the availability, performance and capacity of the customer-facing mobile app and back-office systems on a 24/7 basis.• Run IT operations and service management to defined SLAs (ITIL-aligned), covering incident, change, problem and configuration management.<br>C. Core Systems, Applications & Integrations• Manage business-critical integrations: SIMAH credit bureau, Nafath / Absher national identity, SADAD, mada and payment gateways, and SAMA regulatory reporting.• Support partner and merchant onboarding and embedded financing flows for the Online Checkout Financing proposition.• Enable API and Open Banking capability under the SAMA Open Banking Framework.<br>D. Information Security & Cyber Resilience• Implement and maintain controls to the SAMA Cyber Security Framework and the NCA Essential Cybersecurity Controls (ECC) and Cloud Cybersecurity Controls (CCC).• Oversee identity and access management, vulnerability management, security monitoring and incident response, interfacing with the CISO function where this is held separately.• Embed secure-by-design delivery and lead organisation-wide security awareness.<br>E. Risk, Compliance & Business Continuity• Ensure IT compliance with SAMA finance-company and consumer-financing regulations, the PDPL, and applicable outsourcing rules.• Own IT business continuity and disaster recovery in line with the SAMA Business Continuity Management Framework, including regular DR testing and recovery objectives.• Support internal audit, external audit and SAMA inspections; ensure prompt, evidenced closure of findings.<br>F. Vendor & Outsourcing Management• Manage technology vendors and outsourcing arrangements in line with SAMA outsourcing rules — due diligence, contracting, SLA governance, exit planning and material-outsourcing notification. G. Data Governance & Analytics Enablement• Establish data governance, quality, classification and lifecycle management consistent with the PDPL.• Enable data and analytics capability to support credit, risk, product and Shariah-compliance functions.<br>Regulatory & Compliance Accountabilities This role carries explicit accountability for IT compliance across the following frameworks. The post-holder is expected to maintain demonstrable, audit-ready evidence of conformance at all times:▪ SAMA Cyber Security Framework, IT Governance Framework and Business Continuity Management Framework▪ SAMA Rules on Outsourcing and SAMA Open Banking Framework▪ SAMA finance-company / consumer-financing regulations and associated regulatory reporting▪ NCA Essential Cybersecurity Controls (ECC) and Cloud Cybersecurity Controls (CCC)▪ Personal Data Protection Law (PDPL) and SDAIA implementing regulations▪ CITC Cloud Computing Regulatory Framework and in-Kingdom data-residency requirements▪ Shariah-compliance considerations embedded in system and product design Candidate Profile<br>Qualifications & Experience<br>• Bachelor’s degree in Computer Science, Information Technology, Engineering or a related discipline; a Master’s or MBA is advantageous.• You need to have 15 years of experience out of which 5–10 years’ IT experience, including 5+ years in senior IT leadership, ideally within a SAMA-regulated bank, finance company or fintech in the Kingdom or wider GCC.• Demonstrable track record of operating and delivering within SAMA and NCA regulatory frameworks. Technical Expertise• Cloud platforms (AWS, Azure, Google Cloud or Oracle), infrastructure, networking and enterprise

We are looking for a skilled and detail-oriented IT Project Manager to lead and coordinate infrastructure and IT services operations projects in a banking environment. This role is critical to ensuring successful delivery of high-availability, secure, and compliant IT systems that support day-to-day banking operations. The ideal candidate will have hands-on experience managing projects involving infrastructure upgrades, network/security improvements, data center initiatives, or ITSM process enhancements, within the framework of banking sector compliance and operational rigor.<br>Key Responsibilities:Project Planning & Execution:Define project scope, goals, deliverables, timelines, and resource plans for infrastructure and IT service operations projects. Stakeholder Coordination:Collaborate with infrastructure teams, security, business units, compliance, and external vendors to ensure alignment and delivery against project objectives. Risk & Compliance Management:Ensure projects adhere to banking regulatory, cybersecurity, and audit requirements . Proactively identify and manage risks and issues. Service Operations Focus:Drive initiatives related to ITSM improvements, including incident, change, and problem management processes aligned with ITIL best practices. Infrastructure Project Delivery:Manage deployment of hardware, software, cloud services, and networking infrastructure, including upgrades, migrations, and automation. Reporting & Communication:Provide timely updates on project progress, risks, and mitigation strategies to project sponsors and steering committees. Vendor Oversight:Coordinate with third-party vendors to ensure contract terms, deliverables, and SLAs are met within banking-specific compliance guidelines.<br>Required Qualifications:<br>Bachelor’s degree in Engineering , Computer Science, Information Technology, or a related field.5+ years of experience in IT project management, with 3+ years in banking or financial services. Experience managing projects in IT infrastructure, IT operations, or IT service management domains. Familiarity with ITSM tools and practices (e.g., BMC Remedy). Working knowledge of ITIL framework. Strong understanding of regulatory and compliance requirements within financial institutions (e.g., data protection, audit trails, segregation of duties). Project management certification such as PMPPreferred Skills & Experience:Experience in delivering cloud migration, data center transformation, or endpoint security projects in banking. Exposure to cybersecurity standards and practices. Familiarity with Agile or hybrid delivery methods. Experience coordinating across multiple business units and BT towers in a matrixed environment.<br><br>Soft Skills:<br>Strong organizational and multitasking abilities. Excellent communication and stakeholder management skills. Analytical mindset with a proactive approach to problem-solving. Ability to thrive in a high-pressure, regulated environment.

We are seeking an experienced and highly organized IT Program Manager to lead complex Infrastructure and IT Service Operations projects within the banking and financial services sector. This role will be instrumental in ensuring the reliability, scalability, and compliance of SAMA requirements and our BT systems and services, supporting mission-critical banking applications, core systems, and service platforms.<br>The ideal candidate will have extensive experience managing IT infrastructure initiatives (data center transformation, cloud migration, endpoint security, etc.) and IT service delivery improvements (ITIL/ITSM, automation, performance monitoring) in a regulated financial environment. Key Responsibilities:Program Management & Delivery:Lead and manage multi-stream programs involving IT infrastructure modernization, network upgrades, server/cloud platforms, and service management optimization. Regulatory Compliance & Security:Ensure all infrastructure and IT service operations projects adhere to banking regulations and internal BT governance policies, including audit readiness and cybersecurity requirements. Stakeholder Engagement:Act as the liaison between BT, business stakeholders, risk/compliance teams, and vendors. Provide transparent communication on program status, issues, and milestones to senior executives. IT Service Operations Excellence:Drive improvements in service availability, incident/problem management, change control, monitoring, and ITSM process maturity. Private Cloud & On-Prem Infrastructure Oversight:Coordinate cloud enablement efforts while managing hybrid environments and critical legacy infrastructure often found in banking environments. Vendor & Risk Management:Manage relationships with third-party service providers. Enforce SLAs and ensure risk controls are embedded in third-party service delivery. Business Continuity & Disaster Recovery:Oversee infrastructure resiliency initiatives, ensuring robust backup, failover, and recovery plans aligned with banking BCP/DR standards. Required Qualifications:<br>Bachelor’s degree in Engineering , Computer Science, Information Technology, or related field.8+ years of progressive experience in IT program/project management with at least 5 years in the banking or financial services industry. Deep understanding of IT infrastructure domains: networking, servers, cloud, databases, storage, end-user computing. Proven experience delivering ITSM improvements and operations projects (e.g., Service Now implementation, monitoring automation). Strong knowledge of banking regulatory requirements related to IT. Project management certifications: PMP, PgMP, or PRINCE2. ITIL v3/v4 certification (Foundation or higher). Experience working with Agile and Hybrid project delivery methodologies<br>Preferred Skills & Experience:<br><br>Experience leading data center migrations or cloud adoption in a regulated industry. Familiarity with core banking platforms, trading systems, or payment infrastructures. Experience interacting with internal auditors and regulatory bodies. Background in managing vendor performance, contract negotiation, and risk assessments.<br>Soft Skills:<br>Strong leadership and decision-making abilities. Excellent verbal and written communication tailored to technical and non-technical audiences. High attention to detail with a strong sense of accountability and risk awareness. Ability to lead in a matrixed environment with global teams and time zones.

Job Summary We are seeking a highly organized and proactive Project Coordinator to support the planning, execution, deployment, and closure of strategic technology, cybersecurity, infrastructure, and digital transformation projects. The Project Coordinator will work closely with Project Managers, technical teams, vendors, and stakeholders to ensure projects are delivered within agreed timelines, scope, quality standards, and organizational requirements. The role is responsible for project tracking, documentation management, meeting coordination, risk and issue monitoring, stakeholder communication, and operational readiness activities. The successful candidate will contribute to project governance, maintain project controls, support deployment activities, and ensure project documentation remains accurate and up to date throughout the project lifecycle. Key Responsibilities Project Coordination & Administration Support Project Managers in planning, execution, monitoring, and closure of projects. Maintain project schedules, action logs, risk registers, issue logs, and change request records. Track project milestones, deliverables, dependencies, and deadlines. Monitor project progress and follow up on outstanding tasks and action items. Assist in maintaining project governance documentation and project controls. Support project resource coordination and scheduling activities. Schedule & Progress Tracking Update and maintain project schedules using Microsoft Project or similar tools. Track project activities against agreed timelines and milestones. Monitor project performance and escalate potential delays or issues. Prepare weekly and monthly project status reports. Support KPI tracking and progress reporting. Stakeholder & Communication Management Coordinate project meetings, workshops, and stakeholder sessions. Schedule and organize:Project Kickoff Meetings Weekly Status Meetings Technical Workshops Handover Meetings Lessons Learned Sessions Project Closure Meetings Prepare meeting agendas, minutes of meetings (MoM), action items, and follow-up reports. Ensure timely communication between project teams, vendors, and business stakeholders. Support communication through Microsoft Teams, email, conference calls, and collaboration platforms. Risk, Issue & Change Coordination Maintain Risk Registers, Issue Logs, and Change Request Logs. Follow up on mitigation actions and resolution activities. Escalate unresolved risks and issues to the Project Manager. Track implementation of approved change requests. Deployment & Operational Readiness Support Assist with project deployment activities and rollout planning. Coordinate testing activities, UAT sessions, pilot deployments, and go-live support. Track deployment readiness checklists and acceptance criteria. Support transition-to-operations and handover activities. Assist in post-deployment stabilization and issue tracking. Documentation Management Maintain and organize project documentation including:Project Charter Project Plans Meeting Minutes Risk Register Issue Log Change Log Deployment Plans Test Plans User Acceptance Testing (UAT) Documentation Handover Documentation Operational Readiness Documentation Project Closure Reports Ensure all documentation is stored, version controlled, and accessible to relevant stakeholders. Quality & Compliance Support Support compliance with organizational policies and procedures. Ensure project documentation follows approved standards and templates. Assist with quality reviews and project audits. Support adherence to cybersecurity and information security requirements. Vendor & Team Coordination Coordinate activities between internal teams, external vendors, and contractors. Follow up on vendor deliverables and project commitments. Support procurement and onboarding activities where required. Assist in coordinating multidisciplinary technical teams. Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, Project Management, or a related field.2–5 years of experience in Project Coordination, PMO, Project Administration, or Project Support roles. Experience supporting IT, infrastructure, cybersecurity, cloud, telecom, or digital transformation projects. Familiarity with project management methodologies (Waterfall, Agile, or Hybrid). Preferred Certifications One or more of the following is preferred:CAPM (Certified Associate in Project Management) PMP (Project Management Professional) PMI-ACPPRINCE2 Foundation Scrum Master Certification ITIL Foundation

Required Skills & Experience:6 Months- 2 years of total experience in IT recruitment Proven success in hiring for niche technology roles (React, Java, Cloud, Data, SAP, Salesforce, etc.). Strong understanding of IT skills, project structures, and technology stacks. Experience in both volume hiring and niche/senior-level hiring. Excellent stakeholder management, communication, and negotiation skills. Proficiency with ATS systems, recruitment analytics, and sourcing tools (Linked In Recruiter, Naukri, Indeed, etc.). Ability to manage multiple priorities and deliver in a fast-paced environment.

Digital Transformation Director | Reef Group<br><br>Position Title: Digital Transformation Director Location: Riyadh, Saudi Arabia Job Type: Full-Tim<br>e<br>About the Role:Reef Group is seeking a strategic and visionary Digital Transformation Director to lead the company’s digital transformation agenda by developing and executing innovative digital strategies that enhance operational efficiency, improve customer experience, and support business growth. This role will play a critical part in aligning technology capabilities with business objectives by leading digital initiatives, optimizing enterprise systems, driving automation, and building a sustainable digital ecosystem across the organizatio<br>n.<br>Key Responsibilities:Digital Transformation Strategy & Leadership Develop and lead the company’s digital transformation strategy aligned with business objectives and the group’s strategic direction. Define and execute the digital roadmap to support growth, scalability, and operational excellence. Identify opportunities for digital innovation and technology-driven business improvements. Drive digital culture and adoption across the organization. Technology Infrastructure & Systems Management Oversee the design, development, and enhancement of technology infrastructure to ensure scalability, reliability, and sustainability. Lead the implementation and optimization of key business systems including ERP, CRM, POS, and e-commerce platforms. Ensure seamless integration between digital platforms and business operations. Evaluate emerging technologies including AI, data analytics, automation, and smart solutions. Digital Projects & Operational Excellence Lead major digital transformation projects from strategy development through implementation. Ensure projects are delivered on time, within budget, and aligned with business priorities. Drive process improvement initiatives through digital solutions and intelligent automation. Analyze technology performance and measure the impact and ROI of digital initiatives. Governance, Data & Information Security Establish digital governance frameworks, technology policies, and best practices. Ensure compliance with applicable technology regulations and data protection requirements in Saudi Arabia. Promote effective data management, analytics capabilities, and informed decision-making. Stakeholder & Vendor Management Manage relationships with technology partners, vendors, and digital solution providers. Ensure service quality, performance standards, and continuous improvement. Collaborate with executive leadership and business units to identify technology opportunities. Team Leadership & Development Build, lead, and develop high-performing digital and technology teams. Enhance technical capabilities through coaching, knowledge transfer, and continuous development. Foster innovation and a future-ready digital mindset across the organization. Required Qualifications:Education Bachelor’s degree in Information Technology, Computer Science, Software Engineering, Management Information Systems, or related field. Master’s degree in Digital Transformation, Information Technology Management, or Business Administration is preferred. Experience Experience in leading digital transformation initiatives and enterprise technology strategies. Strong experience managing large-scale technology projects and digital platforms. Experience in retail, e-commerce, FMCG, or customer-focused industries is highly preferred. Technical & Professional Skills Strong understanding of ERP, CRM, POS, and digital commerce platforms. Knowledge of AI, data analytics, automation, and emerging technologies. Strong project management and change management capabilities. Ability to translate business needs into scalable technology solutions. Excellent leadership, communication, and stakeholder management skills. Preferred Certifications:Executive Diploma in Digital Transformation or Digital Leadership. Change Management Certification. PMP or Agile Project Management Certification. Digital Government / Digital Transformation Programs. Data Analytics and Innovation Management Traini<br>ng.<br>Why Join Us? At Reef Group, you’ll lead a strategic transformation journey in a fast-growing organization where innovation, technology, and business excellence are key drivers of success. This role offers the opportunity to shape the future digital landscape and create measurable impact across the organizat<br>ion.

Job Title: IT Help Desk Support Experience Required: 1–2 Years Job Summary We are seeking an IT Help Desk Support professional to provide technical assistance to end users and ensure the smooth operation of IT systems. The ideal candidate will be responsible for troubleshooting hardware, software, and network-related issues while delivering excellent customer service. Key Responsibilities Provide first-level technical support to users via phone, email, remote access, or in person. Diagnose and resolve hardware, software, printer, and network issues. Install, configure, and maintain desktops, laptops, and peripheral devices. Set up user accounts, email accounts, and access permissions. Install and update operating systems, software applications, and security patches. Log, track, and resolve support tickets within agreed service levels. Escalate complex issues to senior IT staff when necessary. Maintain accurate documentation of incidents, solutions, and IT assets. Support Microsoft 365 applications and basic Active Directory administration. Ensure compliance with IT policies and security standards. Qualifications Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.1–2 years of experience in IT Help Desk, Technical Support, or a similar role. Good knowledge of Windows operating systems and Microsoft 365. Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN). Familiarity with Active Directory and ticketing systems. Strong problem-solving and troubleshooting skills. Good communication and customer service skills. Ability to work independently and as part of a team. Preferred Skills Microsoft 365 Administration Active Directory Hardware & Software Troubleshooting Network Support Remote Support Tools IT Ticketing Systems Time Management Customer Service Orientation

Digital Transformation Director | Reef Group<br><br>Position Title: Digital Transformation Director Location: Riyadh, Saudi Arabia Job Type: Full-Tim<br>e<br>About the Role:Reef Group is seeking a strategic and visionary Digital Transformation Director to lead the company’s digital transformation agenda by developing and executing innovative digital strategies that enhance operational efficiency, improve customer experience, and support business growth. This role will play a critical part in aligning technology capabilities with business objectives by leading digital initiatives, optimizing enterprise systems, driving automation, and building a sustainable digital ecosystem across the organizatio<br>n.<br>Key Responsibilities:Digital Transformation Strategy & Leadership Develop and lead the company’s digital transformation strategy aligned with business objectives and the group’s strategic direction. Define and execute the digital roadmap to support growth, scalability, and operational excellence. Identify opportunities for digital innovation and technology-driven business improvements. Drive digital culture and adoption across the organization. Technology Infrastructure & Systems Management Oversee the design, development, and enhancement of technology infrastructure to ensure scalability, reliability, and sustainability. Lead the implementation and optimization of key business systems including ERP, CRM, POS, and e-commerce platforms. Ensure seamless integration between digital platforms and business operations. Evaluate emerging technologies including AI, data analytics, automation, and smart solutions. Digital Projects & Operational Excellence Lead major digital transformation projects from strategy development through implementation. Ensure projects are delivered on time, within budget, and aligned with business priorities. Drive process improvement initiatives through digital solutions and intelligent automation. Analyze technology performance and measure the impact and ROI of digital initiatives. Governance, Data & Information Security Establish digital governance frameworks, technology policies, and best practices. Ensure compliance with applicable technology regulations and data protection requirements in Saudi Arabia. Promote effective data management, analytics capabilities, and informed decision-making. Stakeholder & Vendor Management Manage relationships with technology partners, vendors, and digital solution providers. Ensure service quality, performance standards, and continuous improvement. Collaborate with executive leadership and business units to identify technology opportunities. Team Leadership & Development Build, lead, and develop high-performing digital and technology teams. Enhance technical capabilities through coaching, knowledge transfer, and continuous development. Foster innovation and a future-ready digital mindset across the organization. Required Qualifications:Education Bachelor’s degree in Information Technology, Computer Science, Software Engineering, Management Information Systems, or related field. Master’s degree in Digital Transformation, Information Technology Management, or Business Administration is preferred. Experience Experience in leading digital transformation initiatives and enterprise technology strategies. Strong experience managing large-scale technology projects and digital platforms. Experience in retail, e-commerce, FMCG, or customer-focused industries is highly preferred. Technical & Professional Skills Strong understanding of ERP, CRM, POS, and digital commerce platforms. Knowledge of AI, data analytics, automation, and emerging technologies. Strong project management and change management capabilities. Ability to translate business needs into scalable technology solutions. Excellent leadership, communication, and stakeholder management skills. Preferred Certifications:Executive Diploma in Digital Transformation or Digital Leadership. Change Management Certification. PMP or Agile Project Management Certification. Digital Government / Digital Transformation Programs. Data Analytics and Innovation Management Traini<br>ng.<br>Why Join Us? At Reef Group, you’ll lead a strategic transformation journey in a fast-growing organization where innovation, technology, and business excellence are key drivers of success. This role offers the opportunity to shape the future digital landscape and create measurable impact across the organizat<br>ion.

IT Specialist- Bachelor’s degree in Information Technology, Computer Science, or related field- Preference for 5+ years of experience- Experience in managing IT infrastructure, networks, and systems- Familiarity with supporting design software environments (Auto CAD, Revit, BIMplatforms, etc.)- Experience in web development or managing digital platforms and systems- Ability to manage servers, user access, data storage, and system security- Job location is in Madinah

Job Title : Head of IT Operations. Business Line/ Department : IT Operations. Reports to - Chief Technology Officer (CTO).<br>JOB DIMENSIONS: Number of Staff Supervised (Direct Reports): As per approved OS. Financial Responsibility: Capex/Opex for IT operations.<br>Job Purpose:The Job Holder is Responsible to. end-to-end delivery, reliability, and continuous improvement of IT operational services across Almanea's retail network. Leads four functions: Project & Program Management, Service Desk & Technical Support, Service Management, and Application Management.<br>Job Deliverables - Accountability. Description :Deliverables Integrated IT Operations Dashboard Project & Program Portfolio Management Service Desk Performance & User Satisfaction Reports Application Portfolio & Performance Management Major Incident & Problem Management (RCA Ownership) IT KPIs, Capacity & Continuous Improvement Plan<br> Know How (applying of knowledge & skills in job tasks) Duties Strategic IT Operations Leadership Define and execute the IT Operations roadmap aligned with Almanea CTO strategy. Establish and continuously improve the IT Operations governance framework. Serve as primary escalation point for all critical IT operational issues. Manage OPEX and CAPEX for IT operations within approved budgets. Drive a culture of accountability, service excellence, and continuous improvement.<br> Project & Program Management Oversight. Govern the IT project portfolio: priorities initiatives, manage dependencies, report to CTO. Ensure all IT projects are delivered on time, within budget, and to define quality standards. Champion PMI/Agile methodologies across the division.<br>Service Desk & Technical Support Oversee L1–L3 technical support for POS, ERP, in-store devices, and end-user computing. Define and monitor SLA targets and user satisfaction metrics. Ensure adequate staffing and tooling for Almanea’s retail calendar peaks.<br> IT Service Management Lead ITIL-aligned processes across incident, problem, change, release, and asset management. Produce regular service performance reports and KPI dashboards for the CTO. Partner with business units to capture requirements and deliver continuous application value.<br>Application Management Build Application management team with relative process and SOPsOversee lifecycle management of enterprise and retail applications including ERP, POS, WMS, OMS, Aftersales and CRM. Manage application vendors, licensing compliance, and cost optimization.<br>Note: The principal accountabilities listed above are an illustrative list and not an exhaustive list. Additional responsibilities may be added from time to time depending on organizational requirements.<br>Qualification and Experience :<br>Minimum Qualification:Bachelor’s degree in computer science / information systems. Certified in ITIL 4 Foundation (mandatory); PMP or PRINCE2 Practitioner. COBIT, Azure/AWS preferred. Minimum Experience Minimum Experience of 10–12 years progressive IT experience; 5+ years in senior IT operations role. Retail or consumer electronics background strongly preferred. Proven experience is a must. Other Requirement (Skills Set) ITIL 4 (certification required) Enterprise IT infrastructure: networks, servers, cloud (Azure/AWS) Retail technology: POS,ERP, WMS, CRM, Stores Technologies HW/SW. ITSM tooling: Any Project management: PMP / Scrum or any equivalent one. Application management Lifecycle.

Job Summary The IT Deskside / Field Support Lead is responsible for leading the deskside support function by providing technical support to end users, managing a team of support engineers, and ensuring the effective installation, maintenance, troubleshooting, and support of IT hardware, software, and related infrastructure. The role also ensures timely incident resolution, accurate documentation, asset management, and adherence to established service levels.<br>Key Responsibilities Technical Support & Troubleshooting Diagnose and resolve hardware, software, and basic network connectivity issues. Provide technical support for laptops, desktops, printers, i Phones, mac OS, Windows operating systems, peripherals, and related end-user devices. Team Leadership Lead, supervise, and manage a team of five (5) IT support resources. Coordinate daily support activities to ensure efficient service delivery. Hardware & Software Deployment Install, configure, and deploy computer systems and software applications. Ensure proper integration of new systems within the existing IT environment. Maintenance & Repair Perform routine maintenance of IT equipment. Identify hardware issues and carry out necessary repairs or replacements to minimize downtime. End-User Support Provide technical assistance, guidance, and user support for hardware and software-related issues. Deliver clear instructions to end users to ensure effective use of IT systems and devices. Documentation Maintain accurate documentation of support activities, including incident details, troubleshooting performed, and resolutions provided. Incident & Ticket Management Manage and prioritize support requests through the organization's ticketing system. Ensure incidents are updated and resolved within established Service Level Agreements (SLAs). Issue Escalation Identify complex technical issues requiring advanced expertise. Escalate infrastructure-related or high-impact incidents to the appropriate higher-level support teams. IT Asset & Inventory Management Maintain accurate records of IT assets, including hardware inventory and software licenses.<br>Requirements:Bachelor's degree in Information Technology (IT) or a related field Minimum 10+ years of experience in IT Deskside / Field Support. Strong technical troubleshooting and problem-solving skills. Good communication skills. Experience supporting Windows OS, mac OS, laptops, desktops, printers, i Phones, peripherals, and basic network connectivity. Experience managing a team of IT support professionals.<br>Also, You can forward your CV through below link for more upcoming Job vacancies: https://cv-fnrco.com

About the Company<br><br>A well respected group company based in Riyadh Saudi Arabia. The company invests across various asset classes including Real estate, Direct ventures, Private equity funds and public stocks. Subsidiary of the investment company also has Real Estate and other retail businesses through different structures.<br><br>About the Role<br><br>The IT Infrastructure Team Lead will oversee a hybrid IT environment spanning Microsoft Azure, Microsoft 365, on-premises data centers, enterprise networks, servers, storage, and critical business systems. The role is responsible for infrastructure design, governance, security, availability, modernization, and operational resilience across the group. The successful candidate will lead infrastructure operations, support cloud and on-premises platforms, strengthen cybersecurity controls, manage Business Continuity and Disaster Recovery activities, and guide the IT support team in delivering reliable enterprise IT services.<br><br>Responsibilities<br><br>Architect, administer, and maintain hybrid infrastructure across on-premises data centers and Microsoft Azure environments. Manage Microsoft Azure, Microsoft 365, Azure Virtual Desktop, Microsoft Entra ID, identity governance, authentication services, and access control. Configure, maintain, and optimize enterprise network infrastructure, including VPNs, firewalls, VLANs, switches, routers, and secure connectivity between business locations. Implement and manage Microsoft Intune for device enrolment, endpoint compliance, application deployment, and security policy enforcement. Manage infrastructure supporting for Business critical applications, including Microsoft Dynamics Business Central, Microsoft Dynamics GP, Microsoft Dynamics AX, and e Front. Administer Microsoft SQL Server environments, monitor database performance, and support system optimization activities. Administer core infrastructure services, including Windows Server, Microsoft Exchange, IIS, DNS, DHCP, Microsoft Active Directory, and IP Address Management. Oversee IPPBX and IP Telephony infrastructure. Manage virtualization platforms and SAN storage infrastructure. Lead endpoint security, patch management, system hardening, Change Management, Incident Management and infrastructure security standards. Design, implement, and test Business Continuity and Disaster Recovery strategies, including backup validation, recovery testing, and failover simulations. Lead, mentor, and support the IT infrastructure and support teams to ensure effective service delivery and technical capability development. Coordinate vendor support, ISP relationships, software licensing, infrastructure procurement, and remote IT operations. Maintain accurate technical documentation, including network diagrams, SOPs, asset inventories, infrastructure standards, and disaster recovery procedures.<br><br>Qualifications<br><br>Bachelor’s Degree in Information Technology, Computer Science, Engineering, or a related field. Minimum 8 years of experience in IT Infrastructure, Systems Administration, or Network Engineering. Minimum 3 years of experience in a leadership, supervisory, or team lead role.<br><br>Required Skills<br><br>Cisco CCNA is required, CCNP is preferred. Microsoft AZ-305: Azure Solutions Architect Expert is required. Microsoft AZ-500: Azure Security Engineer Associate is required.<br><br>Preferred Skills<br><br>Strong hands-on experience in Microsoft Azure, Microsoft 365, Microsoft Intune, Microsoft Entra ID, Azure Virtual Desktop, Windows Server 2016–2022, IIS, Microsoft Exchange, DNS, DHCP, Group Policy, Microsoft AD & AD Sites, Microsoft SQL Server, virtualization platforms, SAN storage, enterprise firewalls, VPNs, VLANs, L2/L3 switching, routing, and infrastructure troubleshooting.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">In a world of possibilities, pursue one with endless opportunities. Imagine Next!<p> </p>At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.<p> </p> <p> </p> <p> <u> <b>Job Description:</b> </u> </p> <div> <p>Parsons is looking for an amazingly talented<b> Summer Trainee </b> <b> (Information Technology) (Saudi National)</b> to join our team!</p> <p>In this role, you will join a leading professional engineering, construction, and cost management team working on multiple projects.</p> What You'll Be Doing: <p>Learn and perform a variety of IT-related duties by applying basic information technology principles and best practices within one discipline</p> <p>Assignment may be to a structured rotational program which would include experience in IT Support, Systems Administration, Cybersecurity, and Business Applications, as well as exposure to different technology functions</p> <p>Utilizes technical documentation and company policies to ensure compliance with IT standards, security protocols, and operational procedures. Becomes familiar with various systems and tools</p> <p>Performs other responsibilities associated with this position as may be appropriate</p> <p> </p> <b>What Required Skills You'll Bring:</b> <p>Incumbent must be enrolled in an Information Technology, Computer Science, or related curriculum at an accredited college or university and have completed typically 3+ years in the major</p> <p>English Language (Speaking and Writing) is a Must</p> <b>What Desired Skills You'll Bring:</b> <p>Working knowledge of common IT tools, systems, and software such as operating systems, networking fundamentals, and basic troubleshooting techniques is preferred</p> <p>Familiarity with Microsoft Office, databases, and/or programming concepts is a plus</p> </div> <p> </p> <p> </p> <p> </p>Minimum Clearance Required to Start:<p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<p> </p> <p> </p> <p>We truly invest and care about our employee s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest APPLY TODAY!</p> <p> </p> <p> </p> <p>Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to<span> </span> <span>https://www.parsons.com/fraudulent-recruitment/</span> .</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a skilled Lead Java Developer with 5 to 10 years of experience to join our team in Saudi Arabia. The ideal candidate will have a strong background in Java development and leadership.</p><p>Roles and Responsibility</p><ul><li>Design, develop, and test high-quality Java applications.</li><li>Lead a team of developers to achieve project goals.</li><li>Collaborate with cross-functional teams to identify and prioritize project requirements.</li><li>Develop and maintain technical documentation.</li><li>Troubleshoot and resolve complex technical issues.</li><li>Mentor junior developers to improve their skills.</li></ul><p>Job Requirements</p><ul><li>Strong proficiency in Java programming language.</li><li>Experience with Java frameworks and technologies.</li><li>Excellent problem-solving skills and attention to detail.</li><li>Strong communication and leadership skills.</li><li>Ability to work in a fast-paced environment and meet deadlines.</li><li>Familiarity with agile development methodologies.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Strong proficiency in Java programming language.</p><p>Experience with Java frameworks and technologies.</p><p>Excellent problem-solving skills and attention to detail.</p><p>Strong communication and leadership skills.</p><p>Ability to work in a fast-paced environment and meet deadlines.</p><p>Familiarity with agile development methodologies.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><p>The Director of Information Technology is responsible for the strategic planning, implementation, security, maintenance, and continuous improvement of all information technology systems across the hotel. The role ensures that technology effectively supports hotel operations, enhances guest experience, safeguards business information, and complies with Accor standards and local regulations.</p><br><p>The Director of Information Technology provides strategic leadership in technology initiatives, digital transformation, cybersecurity, infrastructure management, and hotel systems while ensuring uninterrupted business operations.</p><br><p>Key Responsibilities, among others:</p><br><p>Strategic Leadership:</p><br><ul><li>Develop and implement the hotel's Information Technology strategy aligned with Accor's standards</li><li>Serve as the hotel's technology advisor to the General Manager and Executive Committee.</li><li>Recommend innovative technologies that improve operational efficiency, guest satisfaction, data security and profitability.</li><li>Lead digital transformation initiatives across all departments.</li><li>Prepare and manage the annual IT operating and capital expenditure budgets.</li><li>Ensure compliance with Accor IT governance, cybersecurity policies, and corporate technology standards.</li></ul><p>Hotel Systems &amp; Infrastructure:</p><br><ul><li>Ensure the efficient operation of all hotel technology systems&nbsp;</li><li>Ensure preventive maintenance programs are established and executed for all IT hardware and infrastructure.</li><li>Coordinate timely repair and replacement of faulty hardware and software.</li><li>Maintain system availability and minimize operational downtime.</li></ul><p>Cybersecurity &amp; Risk Management:</p><br><ul><li>Develop and maintain robust cybersecurity practices to protect hotel systems and confidential information.</li><li>Ensure user access controls are maintained and periodically reviewed.</li><li>Implement data backup, disaster recovery, and business continuity procedures.</li><li>Coordinate responses to cybersecurity incidents and system failures.</li><li>Ensure compliance with data privacy regulations and Accor information security requirements.</li><li>Conduct regular IT security audits and risk assessments.</li></ul><p>Systems Administration:</p><br><ul><li>Ensure all hotel applications remain current with approved software releases.</li><li>Coordinate implementation of software upgrades and new technologies.</li><li>Manage system licenses, maintenance agreements and vendor contracts.</li><li>Ensure accurate system documentation and operating procedures are maintained.</li><li>Establish emergency procedures to maintain hotel operations during IT outages.</li><li>Coordinate technology support with Regional IT and approved vendors.</li></ul><p>Operational Support:</p><br><ul><li>Provide leadership and technical support to all hotel departments.</li><li>Ensure prompt resolution of user support requests.</li><li>Coordinate technology requirements for conferences, events and VIP visits.</li><li>Support operational departments in maximizing technology utilization.</li><li>Maintain accurate databases and reporting systems for management.</li></ul><p>Vendor &amp; Project Management:</p><br><ul><li>Manage relationships with technology suppliers and service providers.</li><li>Negotiate service agreements and monitor vendor performance.</li><li>Lead IT-related hotel projects including renovations, system implementations and new openings.</li><li>Coordinate installation, testing and commissioning of new technology solutions.</li></ul><p>Compliance &amp; Governance:</p><br><ul><li>Ensure all software licensing remains valid and compliant.</li><li>Support Internal Audit, External Audit and Regional IT reviews.</li><li>Maintain compliance with local regulations, information security standards and company policies.</li><li>Ensure accurate inventory management of IT assets and equipment.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's Degree in Information Technology, Computer Science, Information Systems or related discipline.</li><li>Minimum 8–10 years of Information Technology experience within the hospitality industry.</li><li>Minimum 3–5 years in a senior IT leadership role within a luxury hotel.</li><li>Fluent in English and Arabic.</li></ul><br>Additional Information<br><br><p>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>