JavaScript Jobs in Saudi

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary We are looking for an enthusiastic and commercially minded Junior IT Sales Engineer to join our team.<br> This opportunity is suitable for a fresh graduate who has a technical background, strong communication skills, and an interest in building a career in IT sales.<br> The successful candidate will receive guidance and training to understand our technology solutions, identify customer needs, support sales opportunities, and communicate technical concepts clearly to both technical and nontechnical clients.<br> Key Responsibilities Learn and understand the company’s IT solutions, services, and value propositions.<br> Support the sales team in identifying and qualifying new business opportunities.<br> Research potential clients, markets, and relevant decision-makers.<br> Contact prospective customers through email, LinkedIn, telephone, and other approved channels.<br> Attend client meetings to understand business and technical requirements.<br> Explain IT solutions clearly to technical and nontechnical stakeholders.<br> Assist in preparing presentations, quotations, technical proposals, and commercial offers.<br> Support responses to RFPs, RFQs, and customer inquiries.<br> Coordinate with technical teams to develop solutions that meet client requirements.<br> Work with vendors and technology partners to collect product information, specifications, and pricing.<br> Maintain accurate records of leads, opportunities, meetings, and follow-up activities in the CRM system.<br> Follow up with prospective and existing clients under the guidance of the sales manager.<br> Support the handover of signed opportunities to technical and delivery teams.<br> Develop knowledge of market trends, competitors, and emerging technologies.<br> Work toward agreed activity, pipeline, and sales targets.<br> Solution Areas The role may involve solutions and services related to: IT infrastructure and data centers Cloud and hybrid-cloud solutions Cybersecurity Networking and connectivity Microsoft solutions Backup, storage, and disaster recovery Managed IT services IT outsourcing and professional services Enterprise software and system integration Competitive monthly salary.<br> Sales commission and performance-based incentives.<br> Medical insurance.<br> Professional training on the company’s IT solutions.<br> Career development and progression opportunities.<br> Supportive and professional working environment.<br> Qualifications Saudi national.<br> Based in Madinah or willing to work there Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Communications Engineering, Information Systems, or a related technical field.<br> Fresh graduate or up to one year of experience.<br> Basic understanding of IT infrastructure, networking, cloud, cybersecurity, or software solutions.<br> Strong interest in technology, sales, and customer engagement.<br> Ability to understand technical information and explain it in simple language.<br> Good presentation, communication, and interpersonal skills.<br> Confidence in communicating with customers and different stakeholders.<br> Good research, organization, and follow-up skills.<br> Proficiency in Microsoft Office.<br> Very good written and spoken English.<br> Ability and willingness to learn quickly.<br> Willingness to attend client meetings and travel when required.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Saudi Arabia </div> </div> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description:</b></p><br><p>Responsibilities</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide expert technical support in infrastructure services, responding to complex issues and inquiries.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate with the team to improve infrastructure efficiency and resolve technical challenges.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in the development of infrastructure documentation, including incident reports and configuration details.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Apply deep technical knowledge to address complex infrastructure-related problems.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Follow established best practices and standards in infrastructure service delivery.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Apply critical thinking and technical skills to find solutions to infrastructure issues.</p><br><p>Basic Qualifications:</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's degree in a relevant field or equivalent combination of education and experience</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Typically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proven experience in infrastructure technology analysis</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiencies in data analysis and problem-solving</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A continuous learner that stays abreast with industry knowledge and technology</p><br><p>Other Qualifications:</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; An advanced degree in a relevant field is a plus.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Relevant certifications, such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security+, are a plus.</p><br><p><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><br><p><b><span>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.&nbsp;More information on employment scams is available</span></b>&nbsp;<span>here</span><span><b><i>.</i></b></span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

About the Company:Founded in 1977, Almarai Company is the world’s largest vertically integrated dairy company and the largest food and beverage manufacturing and distribution company in MENA. Headquartered in Riyadh, Almarai Company is ranked as the number one FMCG Brand in the MENA region and the market leader in all its categories across GCC, Egypt, and Jordan. Over five decades of sustainable growth, Almarai has consistently provided nutritious and healthy products to consumers of all ages, driven by its core principle: “Quality you can trust.”Almarai has expanded its product range to include, in addition to dairy products, juices and beverages, baked goods, poultry, infant formula, dates, fish and seafood, and bottled water, under more than 20 brands such as Almarai, L’usine, 7DAYS, ALYOUM, Nuralac, Farm’s Select, Ice Leaf, Almira, Seama, Oska, IVAL, Almara Pro, Premier Chef, Bakemart, and others. Almarai currently employs over 43,000 Quality Makers, across the GCC, Egypt & Jordan. In 2025, Almarai reported net income of SAR 2.4 billion on sales of SAR 22 billion. An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.<br>About the Role:To fulfill Divisional IT requirements by providing efficient and effective use of People, Processes and Tools & Technologies and aligning IT Services with the current and future needs of the Division by reducing the Total Cost of Ownership (TCO).<br>Requirements:Potential candidates must meet the requirements mentioned below:Bachelor’s degree in computer science.8-10 years of experience in related field. Proven experience in Software Development and IT Projects Management. Certificated in Project Management. Knowledge of ISO or any other standards in IT or Business area. Excellent verbal and written communication skills in both Arabic & English.<br>Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc. This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.

IT Support Engineer – Dispatch / Part-Time<br>Location:Nestlé Saudi Arabia LLCAl Khobar 34447, Saudi Arabia Pay Rate: $11/hour as IC - Without Benefits Contract: Long-Term, Part-Time / On-Demand<br>Job Summary Sky Sys is looking for a Field IT Support Engineer to provide onsite dispatch support at the client location in Al Khobar, Saudi Arabia. Visits will be scheduled on an as-needed basis, typically 1–2 visits per month, with at least 24 hours' advance notice whenever possible.<br>Required Skills1+ years of Field IT / Desktop Support experience. Strong hardware/software troubleshooting and PC break/fix experience. Knowledge of Windows OS, networking, VPN, DNS, DHCP, and RDP. Experience supporting printers, laptops, desktops, and other IT peripherals. Smart Hands / onsite infrastructure support experience. Strong communication and customer service skills. Ability to lift/move IT equipment up to 50 lbs. Personal laptop required for onsite support and remote connectivity. NOC required confirming sponsor authorization to work with Sky Sys. Comp TIA A+ or relevant technical certification is preferred.<br>Working Model Part-Time / On-Demand Dispatch Support Approximately 1–2 onsite visits per month to start.$11/hour as Independent Contractor (IC). Support generally required during Monday–Friday business hours. At least 24 hours' advance notice will be provided for onsite visits whenever possible.

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.<br>Job Title: Assistant IT Manager Department: Information Technology Reporting to: IT Manager / Director of ITProperty: Red Sea Global Hospitality<br>About UsWelcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration—values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.<br>The Role As the Assistant IT Manager, you will play a critical role in ensuring the reliability, security, and innovation of Red Sea Global Hospitality’s IT systems. You will support the IT Manager in overseeing network operations, enterprise infrastructure, cloud and endpoint platforms, cybersecurity protocols, and end-user support, while driving technology initiatives that align with our strategic goals. This role demands a proactive problem-solver with strong technical expertise, leadership skills, and a passion for leveraging technology to enhance operational efficiency and guest satisfaction in a dynamic luxury hospitality environment.<br>Key Areas of Responsibilities At Red Sea Global Hospitality, we go beyond expectations to create seamless, innovative, and luxurious experiences for our guests and colleagues. The responsibilities listed below represent the core areas of this role but are not exhaustive. Our team continuously evolves to meet the dynamic needs of luxury hospitality.<br>IT Infrastructure & Operational Excellence Ensure high availability and smooth operation of IT infrastructure across guest-facing and back-of-house environments—including servers, networks, cloud platforms, and hospitality applications. Administer and maintain enterprise network infrastructure—including Forti Gate firewalls and Aruba switching and wireless—ensuring secure segmentation (VLANs), high availability, resilient failover, and consistent performance across guest and corporate networks. Manage the Microsoft cloud and endpoint estate—Microsoft 365, Azure, and Microsoft Entra ID (identity and conditional access), with device provisioning and compliance through Microsoft Intune—enabling secure, seamless access for corporate and property teams. Proactively monitor system performance and resolve outages with minimal disruption to guest experience and hotel operations. Oversee data protection through regular backups, robust disaster recovery protocols, and comprehensive cybersecurity measures tailored to hospitality environments.<br>Guest Technology & Experience Enhancement Elevate the luxury experience through optimized guest-facing technologies such as high-speed Wi-Fi, smart room controls, mobile concierge apps, IPTV, and digital key systems. Partner with front office, housekeeping, F&B, and spa teams to integrate intuitive, efficient technology solutions that enhance service delivery. Troubleshoot AV systems, digital signage, and event/conference room technologies to ensure flawless guest experiences during events and VIP stays.<br>Team Leadership & Service Culture Lead and inspire the IT support team in delivering exceptional service to both internal users and external guests, aligned with the hospitality brand’s service standards. Provide coaching, mentorship, and training on new systems, service protocols, and cybersecurity awareness. Manage the IT helpdesk, ensuring prompt, courteous, and effective resolution of technical requests from staff and guests alike.<br>Technology Projects & Innovation Support the execution of hospitality-specific IT initiatives—Property Management System (PMS) upgrades, Point of Sale (POS) integrations, Internet of Things (IoT) deployments for smart operations, etc. Collaborate cross-functionally with hotel departments, vendors, and consultants to implement solutions that improve guest satisfaction and operational efficiency. Track milestones, costs, and timelines to ensure that projects are delivered on time, within budget, and aligned with brand standards.<br>Governance, Compliance & Cybersecurity Ensure strict adherence to hospitality-relevant regulations such as PCI-DSS (for secure payment systems), GDPR, and PDPA. Leverage Microsoft Defender and the broader Microsoft security suite for threat detection, endpoint protection, and continuous monitoring across the estate. Maintain clear documentation of system architecture, IT policies, vendor contracts, and audit logs. Conduct periodic security reviews and vulnerability assessments to safeguard guest data and business continuity.<br>Sustainability & Responsible ITSupport the implementation of sustainable IT practices—such as low-energy hardware, cloud-based systems to reduce infrastructure footprint, and paperless workflows. Explore and recommend technologies (e.g., AI, automation, smart energy systems) that align with the property’s sustainability goals. Use analytics and reporting tools to identify opportunities for efficiency and resource optimization.<br>Key Qualifications<br>Education & Experience Bachelor’s degree in Information Technology, Computer Science, or a related discipline.5+ years in IT roles, with at least 1 year in a supervisory or leadership capacity. Prior experience in the hospitality, tourism, or luxury retail sector is highly preferred.<br>Preferred Qualifications Experience managing IT systems in high-end resorts, multi-property environments, or remote hospitality destinations. Hands-on experience with enterprise networking and security platforms—particularly Forti Gate firewalls and Aruba switching and wireless—covering configuration, segmentation, and performance optimization. Strong working knowledge of the Microsoft ecosystem—Azure, Microsoft Entra ID, Intune, and Microsoft Defender—for identity management, endpoint administration, and cybersecurity. Relevant technical certifications are an advantage (e.g., Fortinet NSE, Aruba ACMA/ACMP, Microsoft AZ-104 or SC-200). Familiarity with hospitality-centric platforms (e.g., Opera PMS, Micros POS, Salesforce for guest CRM). Commitment to eco-conscious IT strategies and innovation.<br>In Return, What We Offer Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move. Competitive compensation package. Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality. Health Insurance coverage whilst in service. A supportive and inclusive work environment that values diversity and collaboration. Employee Recognition Programmes. Daily meals on duty and uniform dry-cleaning services. Year-round events of social, wellness programs, charity drives, and sports activities.<br>Accessibility and Adjustments We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.<br>Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.

Role Purpose:The IT Security Lead is responsible for implementing and managing ASD’s enterprise information security programme to protect its systems, data, and digital assets from cyber threats and ensure regulatory compliance. The role establishes and matures the organization's security posture through policy, technology, and awareness — with a specific focus on securing the SAP S/4HANA programme environment, Microsoft platforms, cloud infrastructure, and operational technology. The Security Lead operates within the B-ITSC governance framework and reports on security risk to executive leadership and the board.<br>Key Accountabilities:Own ASD’s information security strategy, policy framework, and security roadmap. Coordinate and maintain information security policies, standards, and procedures. Produce quarterly security risk reports for the IT Operations Manager. Conduct annual information security risk assessments; maintain the enterprise security risk register and treatment plans. Ensure compliance with applicable regulations including PDPL (Saudi Personal Data Protection Law), GDPR, and NCA ECC framework. Collaborate with the Security Operations Centre (SOC) function, monitoring and alerting. Lead incident response activities; own the Incident Response Plan and Playbooks for P1/P2 cyber security events. Manage threat intelligence feeds and vulnerability management programme; prioritize patching based on risk exposure. Conduct regular penetration testing, red team exercises, and security assessments; remediate findings within agreed SLAs. Oversee endpoint detection and response (EDR) using Microsoft Defender for Endpoint across all ASD devices. Manage Business Continuity Planning (BCP) and Disaster Recovery (DR) for cyber event scenarios. Define and govern the SAP S/4HANA security architecture including role-based access control, segregation of duties (SoD), and audit logging. Review SAP security design deliverables produced by the system integrator; validate against ASD’s security standards. Conduct SoD conflict analysis during UAT and prior to go-live; ensure remediation before production cutover. Manage security requirements for all application systems: Sales Buzz, Sales Code, Shelfr, SO99, and third-party Saa S. Collaborate with AFG, ASD’s Identity and Access Management (IAM) programme including Privileged Access Management (PAM) and Zero Trust implementation. Govern user provisioning, de-provisioning, and access certification processes across all systems including SAP and M365. Manage Azure Active Directory / Entra ID security configuration: MFA, Conditional Access, PIM, and identity protection. Define and enforce least-privilege access principles and role segregation policies across IT and business systems. Conduct quarterly access reviews and user entitlement audits; report exceptions to the IT Operations Manager. Deliver the organisation-wide security awareness and training programme; track completion rates and phishing simulation outcomes. Manage third-party and supply chain security risk assessments; include security requirements in vendor contracts. Liaise with Internal Audit on security-related audit findings; develop and track remediation action plans. Prepare for and support external regulatory audits and certifications, including NCA ECC, ISO 27001, and ZATCA security requirements. Produce monthly security metrics dashboards covering threat landscape, vulnerability posture, and compliance status.<br>Qualifications:Bachelor’s degree in Cybersecurity, Computer Science, Information Systems, or a related field. CISM (Certified Information Security Manager) — required or CISA — preferred. Microsoft SC-200 (Security Operations Analyst) or SC-300 — advantageous.5–8 years of experience in information security, with at least 3 years in a security leadership role. Proven experience securing SAP environments including role design, SoD analysis, and SAP security audit. Experience with cloud security: Azure Security Center / Defender for Cloud, AWS Guard Duty, or GCP SCC. Knowledge of Saudi Arabia regulatory requirements: PDPL and NCA ECC cybersecurity framework — strongly preferred. Strong incident response and forensic investigation experience; crisis communication skills. GCC or FMCG industry experience is an advantage. Excellent risk communication skills; experience presenting security risk to executive and board audiences.

Job Description – IT Capacity Manager Department: IT Strategy & Architecture Location: Riyadh, Saudi Arabia Experience: 5+ Years Employment Type: Full-time | On-site<br>Job Summary We are looking for an experienced IT Capacity Manager to manage and optimize IT capacity across workforce, infrastructure, software licenses, cloud services, and Managed Services. The role will focus on capacity planning, forecasting, demand validation, utilization, and resource optimization. Key Responsibilities Manage IT capacity planning, baselines, forecasting, and utilization. Assess demand vs. available capacity and identify resource gaps, dependencies, and constraints. Develop short-, medium-, and long-term capacity forecasts for projects and operations. Monitor and optimize workforce, infrastructure, cloud, software licenses, and Managed Services. Manage software license entitlements, consumption, and compliance. Lead quarterly capacity reviews and re-planning. Prepare capacity reports, dashboards, and management recommendations. Consolidate data from IT teams, CMDB, internal systems, and service providers. Coordinate with IT, Finance, Procurement, HR, and external service providers.<br>Required Qualifications & Experience Bachelor's/Master's degree in IT, Computer Science, Information Systems, Engineering, Business Administration, or related field.5+ years of relevant experience in IT Capacity Management, Capacity Planning, Technology Operations, IT Asset Management, Infrastructure Governance, Resource Planning, or Managed Services. Strong experience in capacity forecasting, utilization analysis, demand & capacity management, and scenario planning. Experience with at least one capacity area: IT infrastructure, workforce/resource planning, cloud, software licensing, or Managed Services. Experience with software license entitlement, utilization, and compliance management. Fluent Arabic and English – Mandatory.<br>Essential Skills IT Capacity Planning & Forecasting Demand & Capacity Management Resource & Workforce Planning Infrastructure & Cloud Capacity Management IT Asset & Software License Management Capacity Utilization & Performance Analysis Data Analysis & Scenario Modelling IT Governance & ITIL principles Stakeholder & Vendor Management Strong Excel and reporting skills Analytical, structured, and data-driven approach<br>Preferred Skills Service Now ITAM / SPM, CMDB, or similar platforms. Power BI or comparable reporting tools. Knowledge/certification in ITIL Capacity & Performance Management. Experience in banking, financial services, regulated environments, or complex multi-vendor/Managed Services environments. Service Now, ITAM, Cloud, or IT Governance certifications are an advantage.<br>Apply Now Interested candidates can share their updated CV at athul.das@linnk.com

<ul><li>Diagnose and resolve hardware and software issues across a variety of systems, ensuring minimal downtime for users.</li><li>Install, configure, and maintain operating systems and applications, tailoring setups to meet specific user needs.</li><li>Monitor network performance and security, proactively identifying potential risks and implementing solutions.</li><li>Provide technical support and training to end-users, fostering a culture of self-sufficiency and effective problem-solving.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A degree in Computer Science, Information Technology, or a related field, providing a solid foundation in IT principles.</li><li>Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA), showcasing technical proficiency.</li><li>1-3 years of hands-on experience in IT support or a similar role, demonstrating practical knowledge in troubleshooting and maintenance.</li><li>Preference for candidates with experience in a fast-paced corporate environment, as adaptability is key.</li></ul>

<div dir="rtl"><h3 >نبذة عن الدور</h3> <p >تبحث شركة ملتقى الطعام شركة شخص واحد عن <strong >فني دعم تقنية معلومات</strong> للانضمام إلى فريقها في جدة، مكة المكرمة. يهدف هذا الدور بدوام كامل إلى تقديم الدعم الفني والمساعدة للموظفين والعملاء لحل المشكلات المتعلقة بتقنية المعلومات. يتطلب الدور خبرة تتراوح بين <strong >2 إلى 5 سنوات</strong> في مجال ذي صلة، ويقدم راتباً شهرياً يتراوح بين <strong >5000 و 6000 ريال سعودي</strong>.</p> <h3 >المهام والمسؤوليات</h3> <ul > <li >تقديم الدعم والمساعدة الفنية المباشرة للموظفين والعملاء الذين يواجهون مشاكل في تقنية المعلومات، والرد على استفساراتهم بهدف حل المشكلات التقنية.</li> <li >تحديد الأدوات والمستلزمات الضرورية لأعمال الدعم وحل المشاكل، ورفع الاحتياجات إلى المعنيين لتأمينها وفقاً للسياسات والإجراءات المعتمدة.</li> <li >توفير المعلومات الفنية المتعلقة بأجهزة ونظم وبرامج تقنية المعلومات، والتصعيد إلى أخصائيي تقنية المعلومات عند مواجهة مشكلات معقدة.</li> <li >حفظ وتصنيف البيانات والمعلومات الخاصة بعمليات الدعم الفني المقدمة، مع الالتزام بالممارسات المعتمدة في إدارة البيانات.</li> <li >إعداد وتقديم تقارير العمل الدورية، وتوثيقها وحفظها بشكل منهجي.</li> </ul> <h3 >المؤهلات والخبرات</h3> <ul > <li >خبرة عملية تتراوح بين <strong >2 إلى 5 سنوات</strong> في مجال دعم تقنية المعلومات أو دور مشابه.</li> <li >فهم جيد لأنظمة التشغيل، والشبكات، والبرامج المكتبية، والأجهزة الطرفية.</li> <li >القدرة على تحديد المشكلات التقنية وتشخيصها وتقديم الحلول الفعالة.</li> </ul> <h3 >المهارات والكفاءات</h3> <ul > <li >مهارات تواصل ممتازة، شفهياً وكتابياً، للتعامل مع الموظفين والعملاء.</li> <li >القدرة على العمل بشكل مستقل وكجزء من فريق.</li> <li >مهارات تنظيمية عالية والقدرة على إدارة الوقت وتحديد الأولويات.</li> <li >الاهتمام بالتفاصيل والدقة في حفظ البيانات وإعداد التقارير.</li> </ul> <h3 >تفاصيل الوظيفة</h3> <p >تتوفر هذه الوظيفة بدوام كامل في مدينة <strong >جدة</strong> ضمن منطقة <strong >مكة المكرمة</strong>. الراتب الشهري المحدد لهذا الدور يتراوح بين <strong >5000 و 6000 ريال سعودي</strong>.</p> <h3 >التقديم للوظيفة</h3> <p >ندعو المهتمين ممن تنطبق عليهم المتطلبات المذكورة أعلاه للتقديم على وظيفة فني دعم تقنية معلومات والانضمام إلى فريق شركة ملتقى الطعام شركة شخص واحد.</p></div>

<h3 >About the Role</h3> <p >Waad Education is seeking a dedicated <strong>IT Support Officer</strong> to join our team in Jeddah, Makkah Province. This is a full-time position that requires 2-5 years of relevant experience in IT support. The successful candidate will play a crucial role in ensuring the smooth operation of our technological infrastructure and providing essential technical assistance to staff and students.</p> <h3 >Role Overview</h3> <p >The IT Support Officer is responsible for delivering comprehensive technical support across the school environment. This involves maintaining hardware and software systems, supporting network operations, and ensuring the reliability of educational technology. The role focuses on proactive maintenance and responsive troubleshooting to minimize disruptions and enhance the user experience.</p> <h3 >Key Responsibilities</h3> <ul > <li >Provide daily technical support and troubleshoot hardware and software issues for users.</li> <li >Install, configure, and maintain essential IT equipment including computers, printers, projectors, and smart boards.</li> <li >Support school networks, email services, Microsoft 365 applications, and various educational systems.</li> <li >Maintain accurate records of IT equipment, software licenses, and asset inventories.</li> <li >Assist with technology requirements for classroom activities, examinations, and school events.</li> <li >Ensure basic cybersecurity measures, data protection protocols, and regular system updates are implemented.</li> <li >Manage and follow up on all IT support requests and incidents to ensure timely resolution.</li> <li >Coordinate effectively with external IT vendors for specialized support or services when necessary.</li> </ul> <h3 >Qualifications and Requirements</h3> <ul > <li >A minimum of <strong>2 to 5 years of experience</strong> in an IT support role.</li> <li >Demonstrated ability to perform effectively under pressure.</li> <li >Proven capability to provide professional and courteous support to users.</li> </ul> <h3 >Work Setting</h3> <p >This is a full-time position based in Jeddah, Makkah Province, within an educational environment. The role requires a hands-on approach to IT support, interacting directly with staff and students to resolve technical challenges.</p> <h3 >Application Information</h3> <p >We invite qualified candidates to apply for this position. The salary for this role will be discussed during the interview process.</p>

<h3><strong>About the IT Solutions Director Role</strong></h3><p>Jeddah Central Development Company (JCDC) is seeking an <strong>IT Solutions Director</strong> to join its team in Jeddah. This full-time role involves planning, directing, and overseeing the design, development, and implementation of various organizational information systems and software applications. The primary objective is to deliver effective solutions across all JCDC operations, including leading new solution offerings, upgrading existing business systems, and directing post-implementation optimization efforts.</p><h3><strong>IT Solutions Management Responsibilities</strong></h3><ul><li>Oversee development and implementation processes to ensure overall architecture and system integration align with JCDC’s needs.</li><li>Monitor IT project methodology and framework, including detailed project scope, user requirements, resource allocation, outsourcing strategy, cost schedules, risk management, and testing plans, to ensure projects are executed within quality, time, and approved costs, and as per IT Security &amp; Cybersecurity requirements.</li><li>Oversee the planning, implementation, and maintenance of Information Technology applications to meet operational requirements.</li><li>Identify potential integration needs with IT systems, applications, and databases of external stakeholders (*, developers) to ensure effective information flow.</li><li>Ensure that applications’ development, provisioning, and maintenance of appropriate technologies are aligned and consistent with business requirements and strategies.</li><li>Plan and ensure proper delivery of technology initiatives for enhancing existing ERP systems to meet organizational requirements.</li><li>Oversee technical evaluations of existing solutions and ensure priorities are assessed and defined to determine upgrade plans to enhance system performance.</li><li>Liaise with external contractors to design, develop, deploy, and configure necessary systems as per specifications and collected user requirements, monitoring their progress and compliance to plans.</li></ul><h3><strong>IT Solution Services and Strategic Alignment</strong></h3><ul><li>Oversee the establishment and maintenance of necessary IT procedures and policies, ensuring all systems are supported by documentation and manuals.</li><li>Lead the assessment of overall performance of IT solutions and support to recommend continuous improvement and meet the changing needs of JCDC.</li><li>Collaborate with Procurement, suppliers, and sub-contract service providers for the maintenance of IT solutions, ensuring regular schedules are adhered to and external technical support is available when needed.</li><li>Lead the effective provision of system access, application support, and live simulation/troubleshooting of IT applications to maintain uninterrupted operations.</li><li>Develop and direct the implementation of the department strategy, ensuring alignment with the divisional strategy, JCDC’s vision, mission, and corporate objectives.</li><li>Ensure that department strategy and related strategic plans are developed and implemented in accordance with the organization's vision and mission.</li><li>Provide subject matter expertise for the assigned domain and counsel JCDC leadership on related areas to facilitate the achievement of JCDC’s strategy and divisional strategies.</li></ul><h3><strong>Leadership and Operational Oversight</strong></h3><ul><li>Manage the effective achievement of assigned objectives through leadership of the section, including setting individual objectives, managing performance, and developing staff to maximize sectional performance.</li><li>Lead talent development initiatives for the assigned section, collaborating with technical/discipline experts and ensuring talent availability fits business requirements.</li><li>Oversee the consolidation and recommendation of the department budget, and monitor financial performance versus the budget to identify areas of unsatisfactory performance and capitalize on potential cost reduction or performance improvement opportunities.</li><li>Develop and lead the implementation of the department’s policies, systems, processes, procedures, and controls to fulfill relevant procedural/legislative requirements while consistently delivering quality, cost-effective service.</li><li>Lead change management through continuous improvement of department systems, processes, and practices, considering global standards and changes in the business environment.</li><li>Ensure that all sectional reports are prepared timely and accurately, meeting JCDC requirements, policies, and quality standards.</li></ul><h3><strong>Required Experience</strong></h3><p>Candidates for this role should possess <strong>12 years of relevant professional experience</strong> in IT solutions management and leadership.</p><h3><strong>Work Type and Location</strong></h3><p>This is a full-time position based in Jeddah.</p>

<p>Provide daily technical support and troubleshoot hardware/software issues. Install, configure, and maintain computers, printers, projectors, and smart boards. Support school networks, email, Microsoft 365, and educational systems. Maintain IT equipment, software, and asset records. Assist with classroom technology, exams, and school events. Ensure basic cybersecurity, data protection, and regular system updates. Manage and follow up on IT support requests and incidents. Coordinate with external IT vendors when required.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in IT, Computer Science, or a related field. 1 3 years of IT support experience; school experience is preferred. Good knowledge of Windows, Microsoft 365, hardware, and basic networking. Strong troubleshooting, communication, and customer-service skills. Ability to work under pressure and support users professionally.</p>

Who Are We<br>HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.<br>HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations.<br>Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Objective We are seeking IT Audit Manager to join our team and lead audits across Information Technology, Cybersecurity, Business Continuity Management (BCM), and other technology-enabled business processes. The Senior IT Auditor will be responsible for planning and executing risk-based audits, evaluating the design and operating effectiveness of IT general controls (ITGCs), cybersecurity controls, technology governance, cloud environments, business continuity and disaster recovery capabilities, and regulatory compliance. The role also involves identifying technology risks and control deficiencies, assessing their impact on the organization, and providing practical recommendations to strengthen governance, enhance cyber resilience, improve operational effectiveness, and support compliance with applicable regulatory requirements and industry standards. Responsibilities Plan and execute risk-based IT audit engagements, including IT General Controls (ITGC), cybersecurity, cloud computing, digital platforms, data governance, business continuity management (BCM), disaster recovery (DR), third-party risk, and technology-enabled business processes. Perform audit planning activities, including risk assessments, audit scoping, control identification, and development of audit programs and testing procedures. Evaluate the design and operating effectiveness of IT controls, identify technology risks and control deficiencies, and provide practical recommendations to strengthen governance, security, resilience, and operational effectiveness. Assess compliance with applicable regulatory requirements, internal policies, and recognized industry frameworks and standards, including SAMA Cybersecurity Framework (CSF), SAMA BCM Framework, PCI DSS, ISO/IEC 27001, COBIT, NIST Cybersecurity Framework, SWIFT CSCF (where applicable), and other relevant technology risk and security standards. Conduct interviews and walkthroughs with business and technology stakeholders to obtain an understanding of IT processes, systems, applications, infrastructure, and associated controls. Prepare clear, concise, and evidence-based audit reports, working papers, and executive presentations that effectively communicate audit observations, risk implications, and actionable recommendations. Present audit findings and recommendations to senior management and facilitate discussions to obtain agreement on corrective action plans. Monitor and validate the implementation of agreed management actions through periodic follow-up reviews and provide independent assurance over the effectiveness of remediation activities, including validation of regulatory observations where required. Build and maintain effective working relationships with business units, technology teams, risk management, compliance, and external stakeholders while preserving audit independence and objectivity. Stay abreast of emerging technology risks, cybersecurity threats, evolving regulatory requirements, and changes to applicable auditing, governance, and security standards. Provide advisory and consulting services on technology initiatives, digital transformation projects, system implementations, and other ad hoc reviews, while maintaining the independence of the Internal Audit function. Contribute to the continuous enhancement of the Internal Audit methodology, including the adoption of data analytics, continuous auditing techniques, and technology-enabled audit tools. What We Offer You<br>We believe you will love working at HALA! We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups. We offer highly competitive compensation packages, including the potential for shares. We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment. Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry. We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company. You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best. If you think you have what it takes to join a remarkable team #apply_now

<p><strong>Role Summary:</strong></p><p>helps to keep (Enterprise applications, custom applications, and websites) running smoothly and operating properly. Resolves tickets and provides administrative and technical support and guidance on applications to users and others in IT. Trouble shoots issues, fixes bug, installs and maintains applications with regular updates. Writes support and procedure documents, helps develop requirements and detailed specifications, and works according to those requirements and specifications. Works independently under specified objectives and applies advanced troubleshooting techniques to identify, diagnose, and correct application problems; escalates issues to vendors and works with vendors for solutions.&nbsp;</p><p><strong>Main Responsibilities:</strong></p><ul> <li>Supports and administers (enterprise applications (ERP), Custom solutions &amp;websites) including implementation, installation, configuration, and developing concepts and documentation. Helps create requirements and detailed specifications and works according to those requirements and specifications.</li> <li>Provides daily and proactive monitoring, maintenance, and regular updates to enterprise applications.</li> <li>Tests, troubleshoots, corrects, and resolves application incidents.</li> <li>Works with technical staff, Businesses, vendors, and contractors to resolve Incidents and to provide application and end-user support.</li> <li>Ensures integration between systems, identifies standards, and prioritizes project tasks and other activities to meet stakeholder needs.</li> <li>Performs other related duties as assigned.</li></ul><p><strong>Required Qualifications:</strong></p><ul> <li>Minimum bachelor’s degree,&nbsp;Computer Science, MIS &amp; IS.</li> <li>+3&nbsp;years of experience in various rules.&nbsp;</li></ul><p><strong>Core Competency:</strong></p><p><strong>Dependability:</strong></p><ul> <li>Self-driven and act proactively.</li> <li>Pursues goals with persistence and stamina, works on tasks thoroughly, ensuring accuracy and meeting standards.</li> <li>Maintains high levels of quality and effectiveness of work output and achieves outstanding results.</li></ul><p><strong>Collaboration:&nbsp;</strong></p><ul> <li>Collaborates constructively with people at all levels across the organization.</li> <li>Helps colleagues, always be available to the team, and delivers on team commitments.</li> <li>Trusts the guidance and direction of colleagues and senior members of the team.</li></ul><p><strong>Analytical Thinking:</strong></p><ul> <li>Examines, evaluates, and analyses different types of information objectively.&nbsp;</li> <li>Spots trends and patterns, establishes key facts clearly and interprets numerical data effectively.</li> <li>Provides insights and identifies ways to improve things. Trusts intuition about which methods will work best.</li></ul><p><strong>Effective Communication:</strong></p><ul> <li>Listens attentively and seeks to understand before being understood.</li> <li>Explains things clearly and articulates and presents information effectively and confidently.</li> <li>Challenges ideas effectively and presents persuasive arguments by presenting a strong case.</li></ul><p><strong>Functional&nbsp;Competency:</strong></p><p><strong>Trouble Shooting/Technical Support</strong></p><p>Resolves IT issues by diagnosing problems, determining possible resolutions, and implementing effective solutions in a timely manner. This includes supporting end users with SAFE technology solutions (ERP, Custom applications, Website Guard management system, building management system, etc.).</p><p><strong>Application Development/Programming / Web Development</strong></p><p>Develops, tests, and maintains software applications and related programs and procedures; demonstrates creativity and innovation using available software development tools and follows design requirements, including web development. Demonstrates knowledge of system development life cycle SDLC.</p><p><strong>Business Analysis &amp; Solutions</strong></p><p>Ability to translate the organization's business needs into IT product solutions; partners with the business by guiding management on future uses of technology, developing IT solutions and initiatives, and ensuring IT solutions fit business needs.</p><p><strong>Project Management</strong></p><p>Demonstrates the discipline of planning, organizing, and managing resources and activities to achieve specified outcomes within a clearly defined timeframe and according to standards.</p>

<p>Dear Candidates, Greetings from Smart Resourcing International ! We are pleased to announce an excellent overseas opportunity for the position of Head of IT with one of our reputed clients in Jeddah, Saudi Arabia . Position: Head of IT Location: Jeddah, Saudi Arabia Experience: 15+ Years Age: 4348 Years Salary: SAR 33,000 36,000 + Benefits Required Expertise: Artificial Intelligence (AI) Digital Transformation Technology Transformation Automation Data &amp; Analytics Enterprise IT Leadership Strategic Technology Management If you have the required experience and are looking for an exciting leadership opportunity in Saudi Arabia, we invite you to apply. Please send your updated CV to EMAIL_ADDRESS or contact us at PHONE_NUMBER for more information. We look forward to hearing from you. Best Regards, Smart Resourcing International Third Floor, 1, Taimoor Nagar, New Friends Colony New Delhi PHONE_NUMBER EMAIL_ADDRESS PHONE_NUMBER</p><p><strong>Desired Candidate Profile</strong></p><p>Position: Head of IT Location: Jeddah, Saudi Arabia Experience: 15+ Years Age: 4348 Years Salary: SAR 33,000 36,000 + Benefits Required Expertise: Artificial Intelligence (AI) Digital Transformation Technology Transformation Automation Data &amp; Analytics Enterprise IT Leadership Strategic Technology Management</p>

<h3 >About the Role</h3> <p >Almanea Co. is seeking an experienced <strong >IT Project Manager</strong> to join our team in Riyadh, Saudi Arabia. This full-time role is responsible for planning, executing, and closing IT projects across Almanea’s technology portfolio. The successful candidate will ensure project delivery on time, within budget, and to defined quality standards, while effectively managing cross-functional stakeholders from initiation through to post-implementation review.</p> <h3 >Key Responsibilities</h3> <ul > <li >Define project scope, objectives, deliverables, and success criteria in alignment with business requirements.</li> <li >Develop detailed project plans, resource schedules, and comprehensive risk registers.</li> <li >Track and report project progress against baseline plans, escalating deviations promptly to relevant stakeholders.</li> <li >Manage communication with business units, IT teams, and senior leadership throughout the project lifecycle.</li> <li >Facilitate steering committee and project status meetings, producing clear status reports and executive dashboards.</li> <li >Identify, assess, and proactively mitigate project risks and issues, maintaining a live risk and issue log with agreed owners and mitigation actions.</li> <li >Escalate high-impact risks to the Head of IT Operations and CTO as required.</li> <li >Ensure all projects adhere to Almanea’s IT project governance framework.</li> <li >Conduct post-implementation reviews and document lessons learned to foster continuous improvement.</li> <li >Manage project budgets and ensure financial controls are consistently maintained.</li> </ul> <h3 >Project Deliverables</h3> <p >The role requires the production and management of key project documentation, including:</p> <ul > <li >Project charter, detailing scope, objectives, and stakeholders.</li> <li >Comprehensive project management plan, covering schedule, budget, resources, and risks.</li> <li >Regular project status reports, highlighting progress, risks, and issues.</li> <li >Work Breakdown Structure (WBS) and detailed project schedule.</li> <li >Risk register and issue tracking reports.</li> <li >Project closure report, summarizing outcomes and lessons learned.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor’s degree in IT, Business, Engineering, or a related field.</li> <li >Minimum of <strong >5–7 years of experience</strong> in IT project management.</li> <li >Experience within the retail or consumer electronics industry is considered advantageous.</li> </ul> <h3 >Required Certifications</h3> <ul > <li ><strong >PMP or PRINCE2 Practitioner certification is mandatory.</strong></li> <li >Agile/Scrum certification is preferred.</li> </ul> <h3 >Work Environment</h3> <p >This is a full-time position based in Riyadh, Saudi Arabia, offering an opportunity to contribute to significant technology projects within Almanea Co.</p>

<div dir="rtl"><h3 >نبذة عن الدور</h3> <p >تبحث شركة الخيار التقني لتقنية نظم المعلومات عن <strong >فني دعم تقنية معلومات</strong> للانضمام إلى فريقها في الرياض. يهدف هذا الدور بدوام كامل إلى تقديم الدعم الفني والمساعدة للموظفين والعملاء، وضمان سير العمليات التقنية بسلاسة وفعالية.</p> <h3 >الغرض من الوظيفة</h3> <p >يتولى فني دعم تقنية المعلومات مسؤولية تقديم الدعم والمساعدة الفنية للموظفين والعملاء الذين يواجهون مشاكل في تقنية المعلومات. يشمل ذلك تحديد الأدوات والمستلزمات المطلوبة لحل المشكلات، وتوفير المعلومات الفنية الخاصة بأجهزة ونظم وبرامج تقنية المعلومات، بالإضافة إلى حفظ البيانات والمعلومات المتعلقة بعمليات الدعم الفني وإعداد وتقديم تقارير العمل.</p> <h3 >المهام والمسؤوليات الرئيسية</h3> <ul > <li >استقبال وتصنيف ومتابعة تذاكر الدعم الفني والاستفسارات من القنوات المختلفة.</li> <li >إجراء استكشاف أولي للأعطال عن بُعد قبل التصعيد.</li> <li >توجيه المشكلات إلى فريق الدعم أو الصيانة أو التطوير حسب الحاجة.</li> <li >متابعة التذاكر المفتوحة وتحديث العملاء حتى الإغلاق.</li> <li >التنسيق مع الفرق الميدانية عند الحاجة إلى تركيب أو صيانة.</li> <li >تجهيز وإعداد الأجهزة قبل التركيب أو التسليم.</li> <li >إنشاء وإعداد حسابات العملاء والمستخدمين والمركبات والإعدادات المرتبطة بها على منصة رؤية.</li> <li >دعم عمليات Onboarding والتأكد من جاهزية الحسابات والأجهزة قبل بدء التشغيل.</li> <li >المحافظة على سجلات دقيقة للأجهزة والإعدادات والعمليات المنفذة.</li> <li >تحديث قاعدة المعرفة بالمشكلات المتكررة والحلول.</li> <li >إعداد تقارير دورية عن أداء الدعم والعمليات وأزمنة الاستجابة والحل.</li> <li >تحديد المشكلات المتكررة واقتراح تحسينات على آليات العمل.</li> </ul> <h3 >المؤهلات والخبرات</h3> <ul > <li >خبرة عملية تتراوح بين <strong >2 إلى 5 سنوات</strong> في مجال دعم تقنية المعلومات.</li> </ul> <h3 >موقع العمل ونوع الدوام</h3> <p >يقع مقر العمل لهذه الوظيفة في مدينة <strong >الرياض</strong>، المملكة العربية السعودية، وهي وظيفة <strong >بدوام كامل</strong>.</p> <h3 >التقديم للوظيفة</h3> <p >ندعو المهتمين ممن تنطبق عليهم المتطلبات للتقدم لهذه الفرصة في شركة الخيار التقني لتقنية نظم المعلومات.</p></div>

Qiddiya Investment Company is looking for a proactive and innovative Associate Director - City IT BRM to lead our efforts in aligning technology with business requirements within our City Development department. This strategic role is responsible for ensuring that IT solutions effectively support the business goals and enhance the operational capabilities of the city planning and development initiatives.<br><br>Your primary focus will be on managing relationships between IT and various business units to identify needs, recommend appropriate technological solutions, and oversee the execution of IT projects that drive efficiency and effectiveness. You will establish frameworks for business analysis to facilitate data-driven decision making and support continuous improvement processes.<br><br>As a leader, you will mentor a team of IT business analysts and oversee the execution of technology-enabled projects, ensuring they align with both current and future needs of city development and management.<br><br>Key Responsibilities<br><br>Act as the liaison between the IT department and business units in the City Development sector, advocating for business needs in the IT strategy Identify and analyze business requirements and provide technical recommendations that support operational excellence Lead and manage business analysis teams through project lifecycles while ensuring delivery meets timelines and quality standards Facilitate workshops with stakeholders to gather inputs, refine business requirements and set project priorities Develop and maintain business process documentation, ensuring alignment with technological solutions Monitor project performance, deliverables, and milestones while providing regular updates to senior management Stay informed of emerging technologies and industry best practices that can enhance city IT operations and contribute to Qiddiya's vision<br><br>Requirements<br><br>Bachelor's degree in Information Technology or a related discipline (Master's degree is preferred)10+ years of relevant experience in business analysis, demand management, business relationship management (BRM), or IT consulting Demonstrated success in collaborating with senior executives and cross-disciplinary teams Strong analytical, communication, and facilitation abilities Capability to work autonomously, think strategically, and offer innovative solutions Skilled in the development of Business Requirements Documents (BRD) and business cases Familiarity with demand or portfolio management tools (e.g., Service Now, Clarity, or similar) Outstanding facilitation and analytical capabilities Certifications such as CBAP, PMI-PBA, or ITIL are preferred Excellent skills in communication and stakeholder management

<p>As part of our continued growth in Saudi Arabia, we are seeking a talented Saudi National IT Support Specialist to join our team on a major roads and highways construction project in Riyadh. The IT Support Specialist will be responsible for delivering reliable and efficient IT support services to project staff across office and site locations. The role will ensure the smooth operation of IT systems, hardware, software, networks, communications technologies, and collaboration platforms essential for project delivery. The successful candidate will act as the primary point of contact for technical support, helping maintain business continuity while ensuring compliance with WSP's technology and cybersecurity standards.</p><p><strong>Technical Support &amp; Service Delivery</strong><br>Provide first and second-line IT support for project staff and stakeholders.<br>Diagnose and resolve hardware, software, network, and system-related issues.<br>Configure, install, maintain, and troubleshoot desktops, laptops, printers, scanners, mobile devices, and peripheral equipment.<br>Support Microsoft Windows operating systems and Microsoft 365 applications, including Outlook, Teams, SharePoint, Excel, PowerPoint, and Word.<br>Manage user accounts, password resets, permissions, and access rights.<br>Provide onboarding and offboarding support for project personnel.<br>Maintain high levels of customer service while ensuring timely resolution of IT issues.<br>Record, monitor, and close support tickets in accordance with service delivery standards.</p><p><strong>Network &amp; Infrastructure Support</strong><br>Support LAN, WAN, Wi-Fi, VPN, and internet connectivity services.<br>Assist with monitoring and maintaining network infrastructure and communications systems.<br>Coordinate with corporate IT teams and third-party vendors for issue escalation and resolution.<br>Support server rooms, network equipment, and site communications infrastructure where required.<br>Conduct routine system checks and preventative maintenance activities.</p><p><strong>Project Technology Support</strong><br>Support project-specific applications, document management systems, and collaboration platforms.<br>Ensure meeting rooms, video conferencing facilities, and presentation systems are fully operational.<br>Provide support to both office-based and field-based personnel across project locations.<br>Assist with data transfers, file management, and information access requirements.</p><p><strong>Cybersecurity &amp; Compliance</strong><br>Ensure all IT activities comply with WSP cybersecurity standards and policies.<br>Support implementation of security patches, updates, antivirus solutions, and endpoint protection systems.<br>Assist with monitoring and reporting security incidents.<br>Promote cybersecurity awareness and best practices among project personnel.<br>Support compliance audits and IT governance requirements.</p><p><strong>Asset Management</strong><br>Maintain accurate IT asset registers and inventory records.<br>Track hardware, software licenses, and technology equipment allocation.<br>Coordinate procurement, replacement, repair, and disposal of IT assets.<br>Ensure all project equipment is properly documented and maintained throughout its lifecycle.</p><p><strong>Stakeholder Coordination</strong><br>Work closely with project teams, management, vendors, and corporate IT departments.<br>Support project mobilization requirements, including office setup and technology deployment.<br>Provide regular updates on IT performance, issues, and improvement opportunities.<br>Contribute to continuous improvement initiatives aimed at enhancing IT service delivery.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related discipline.</li><li>Relevant professional certifications such as Microsoft Certifications, CompTIA A+, Network+, ITIL, Cisco CCNA, or equivalent are preferred.</li><li>Minimum 5 years of experience in IT support, service desk, desktop support, or infrastructure support roles.</li><li>Previous experience supporting engineering consultancies, infrastructure projects, construction projects, or large corporate environments is preferred.</li><li>Experience working in multi-user environments and supporting both office and site-based personnel.</li><li>Familiarity with project delivery environments and construction sites would be advantageous.</li><li>Strong knowledge of Microsoft Windows operating systems and Microsoft 365.</li><li>Experience with Active Directory, Azure Active Directory, Exchange Online, and SharePoint.</li><li>Understanding of networking principles including TCP/IP, DNS, DHCP, VPNs, routers, switches, and wireless technologies.</li><li>Experience supporting printers, scanners, mobile devices, audiovisual, and video conferencing systems.</li><li>Familiarity with IT service management tools and ticketing systems.</li><li>Understanding of information security practices and cybersecurity principles.</li><li>Knowledge of data backup and recovery procedures.</li></ul>

<p>IT Governance and Service Management is responsible for driving IT assessments, creating strategic recommendations, and developing IT policies, processes, and procedures. This role leads IT governance, ITSM, and IT quality management training initiatives, while also designing IT service catalogs and organizational structures. The specialist manages ITIL and ISO/IEC 20000 implementation projects, supports pre-sales activities, and assists in proposal development. The role requires a deep understanding of IT service management frameworks, organizational design, and project management, with a focus on improving IT efficiency, compliance, and service delivery.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><p>Conduct IT Assessments and Develop Strategic Recommendations</p><ul><li>Lead comprehensive IT assessments to evaluate current systems, infrastructure, and processes.</li><li>Provide actionable recommendations to enhance IT efficiency, compliance, and alignment with organizational goals.</li><li>Develop a structured IT roadmap for long-term success and digital transformation.</li></ul><p>Design and Implement IT Policies, Processes, and Procedures</p><ul><li>Spearhead the design and implementation of robust IT governance policies, frameworks, and processes to ensure operational excellence, risk management, and compliance with industry standards.</li><li>Tailor processes to enhance performance and maintain consistency across the IT organization.</li></ul><p>Lead IT Governance, ITSM, and IT Quality Management Training &amp; Awareness Initiatives</p><ul><li>Manage and deliver engaging training sessions and workshops focused on IT governance, IT Service Management (ITSM), and IT quality management best practices.</li><li>Foster a culture of IT excellence by building awareness across all levels of the organization on the importance of IT compliance, security, and quality management.</li></ul><p>Design and Build Comprehensive IT Service Catalogs</p><ul><li>Develop and maintain a detailed and user-friendly IT Service Catalog, ensuring all IT services are accurately defined, categorized, and aligned with business needs.</li><li>Work closely with business units to ensure the catalog reflects real-time service offerings and processes.</li></ul><p>Establish IT Organizational Structure with Defined Roles and Responsibilities</p><ul><li>Design a future-proof IT organizational structure, including clear roles and responsibilities.</li><li>Ensure alignment with business goals and the efficient management of resources.</li><li>Develop job descriptions and define key performance indicators (KPIs) to measure success.</li></ul><p>Lead and Manage ITIL and ISO/IEC 20000 Implementation Projects</p><ul><li>Oversee the implementation of ITIL frameworks and ISO/IEC 20000 certification processes.</li><li>Manage cross-functional teams to ensure the successful deployment of service management practices that meet industry standards and improve service delivery.</li></ul><p>Participate in Pre-Sales Activities and Present IT Governance &amp; ITSM Solutions</p><ul><li>Engage in pre-sales activities by collaborating with sales teams to effectively communicate the value proposition of IT governance and ITSM solutions to potential clients.</li><li>Provide expert insights on how these frameworks can drive efficiency, compliance, and business transformation.</li></ul><p>Support Proposal Preparation and Presentation</p><ul><li>Assist in the preparation and presentation of proposals to prospective clients, tailoring solutions to their specific needs.</li><li>Demonstrate in-depth knowledge of IT governance frameworks, ITSM, and other relevant IT services to build compelling business cases.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Proven expertise in IT governance &amp;ITSM frameworks (COBIT, ITIL, ISO/IEC 20000, etc). Strong project management skills, particularly in IT Governance, ITSM and ISO/IEC 20000 implementations. Excellent communication and presentation abilities. Strong understanding of organizational design, roles, and responsibilities in IT. Experience leading and delivering IT training and awareness sessions. Ability to collaborate with cross-functional teams and senior management. Relevant certifications (e.g., ITIL 4 Master, ITIL 4 Managing Professional, ITIL V3 Expert, ISO/IEC 20000 Lead Implementer, COBIT Design and Implementation, CGEIT, etc.) are a plus.</p>