JavaScript Jobs - Jeddah Saudi

At Six Flags Qiddiya City, the Assistant Manager - IT Operations is responsible for overseeing daily IT operations to ensure the stability, security, and efficiency of all technology platforms supporting park operations. This role manages IT staff, coordinates technical support, and resolves hardware, software, and system issues to minimize downtime in a fast-paced, operational environment.<br><br>The position plays a critical role in supporting a 24/7 operational business, including shift-based operations, night shifts, weekends, and public holidays. The Assistant Manager will implement and monitor IT security protocols, maintain system performance, and oversee timely upgrades and deployments of hardware, software, and POS systems critical to guest and retail operations.<br><br>This role works closely with senior IT leadership, business stakeholders, and external vendors to deliver reliable IT services, support IT projects, ensure compliance with policies and standards, and contribute to the overall success of large-scale entertainment operations.<br><br>Key Job Responsibilities<br><br>Collective Responsibilities<br><br> Comply with Six Flags Qiddiya City's code of conduct and ethics Promote the organization's vision, mission, values, and desired behaviors Support and promote Six Flags Qiddiya City's culture Adhere to company rules and regulations Perform assigned tasks to support organizational objectives Share knowledge with team members and actively support their development <br><br>Job-Specific Responsibilities<br><br> Oversee daily IT operations to ensure systems, networks, and applications meet operational and business requirements Manage, mentor, and develop IT Operations team members to ensure high performance and accountability Monitor system performance, proactively troubleshoot issues, and ensure minimal downtime across all IT infrastructure Support operational environments requiring shift work, including nights, weekends, and public holidays Implement and manage IT security measures, including firewalls, antivirus solutions, data encryption, and backups Support and maintain POS systems critical to park, retail, and hospitality operations Manage IT service desk operations, ensuring timely and effective resolution of incidents and service requests Utilize ITSM tools (Service Now preferred) to track incidents, changes, and service performance Coordinate hardware and software installations, upgrades, and lifecycle management Collaborate with vendors and service providers to ensure timely delivery of IT services and solutions Develop, implement, and enforce IT policies and procedures aligned with business and compliance requirements Maintain accurate IT documentation, including system configurations, user guides, and network diagrams Support IT projects such as infrastructure upgrades, system migrations, and new technology implementations Conduct regular IT audits to identify improvement opportunities and ensure compliance with industry standards Prepare reports on IT performance, incidents, and system utilization for senior management decision-making<br><br>Requirements<br><br>Education<br><br> Bachelor's degree in Information Technology, Computer Science, or a related field <br><br>Experience<br><br> Minimum 4 years of experience in IT Operations Experience within entertainment, hospitality, retail, or large-scale operational environments is highly preferred Proven experience supporting operational IT environments, including shift work, night shifts, weekends, and public holidays <br><br>Technical Skills<br><br> Strong, hands-on knowledge of IT infrastructure, including networking, servers, and system administration Hands-on experience supporting POS systems Solid understanding of IT security protocols, firewalls, data encryption, and backup solutions Experience managing IT projects such as system upgrades, software deployments, and infrastructure improvements Familiarity with ITSM tools, with Service Now preferred <br><br>Leadership & Behavioral Competencies<br><br> Demonstrated ability to manage, mentor, and develop IT Operations team members Strong problem-solving and decision-making skills High sense of ownership and accountability Strong communication skills with the ability to engage effectively with business stakeholders Excellent organizational skills with the ability to manage multiple priorities under pressure <br><br>Languages<br><br> Fluent in English <br><br>Core Competencies (Proficiency Level - Advanced)<br><br> Self-Actualization & Fulfilment Team Synergy & Development Entrepreneurial Mindset & Drive Business Acumen & Diligence

Company Description<br><br>At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.<br><br>Job Description<br><br>About the Team <br><br>Great opportunity to be part of an International Team, when the role will be consolidated there will also be the possibility to expand and help remotely other Countries, and daily interaction with other team members and different cultures.<br><br>About The Job<br><br>The Infrastructure service delivery role on the Nielsen Media Saudi Arabia and GCC Offices, interacting with users and regional/global teams to be able to deliver infrastructure service. Implement and follow Global infrastructure standards and rules.<br><br>Responsibilities<br><br>Install, uninstall, configure, troubleshoot, upgrade, patch, and maintain operating systems and third-party software. Coordinate with global infrastructure teams on global image installations. Manage the procurement process and create purchase orders. Assist users with Google Workspace products. Maintain an accurate hardware inventory. Set up, reinstall, and image laptops and desktops based on planned refresh cycles and company growth plans. Log and manage service requests using Service Now. Coordinate with third-party vendors. Adhere to Nielsen policies for laptops and desktops. Maintain a complete inventory of mobile device distributions. Assist with and troubleshoot mobile device issues. Assist with and troubleshoot printer issues. Produce hardware and software reports based on requests from Nielsen Infrastructure. Maintain strict compliance with ticket resolution SLAs. Install servers, storage, and network devices according to provided technical instructions. Closely monitor the backup environment to maintain high success rates. Deliver high-quality, monitored infrastructure support for local users while collaborating with regional and global colleagues. Maintain operational flexibility to adapt to changing IT support needs.<br><br>Qualifications<br><br>Experience & Qualifications: <br><br>∙Proficiency in Microsoft operating systems. Strong working knowledge of Google Workspace. Solid understanding of Linux operating systems. Foundational understanding of networking concepts. Foundational understanding of storage concepts.<br><br>Requirements<br><br> Full fluency in spoken and written English and Arabic to effectively communicate technical instructions and explanations. Minimum of 2–3 years of experience in a similar IT support role. Strong communication skills with end users across all technical levels. Customer-oriented attitude with a focus on service excellence. Continuous learning mindset and adaptability to new technologies. Flexibility for occasional travel as required by business needs. Based in Riyadh, Saudi Arabia.<br><br>Additional Information<br><br>Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, Linked In, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

Job Title: IT Support Sr. Analyst Work Location: Riyadh - Al Olaya Contract duration: 6 Months (not extendable) Working days: 6 days - 8 hours Target Joining date: Immediately<br>Job Purpose:<br>Provide efficient, on-site IT helpdesk support to ensure timely resolution of technical issues, maintain high user satisfaction, and meet established Service Level Agreements (SLAs)<br>Key Performance Area Main Activities:<br>Operations:•Deliver 1st-level support for hardware, software, and network-related issues.•Install, configure, and troubleshoot computer systems, peripherals, and applications.•Respond promptly to incidents assigned via the IT ticketing system.<br>Incident Management:•Diagnose and resolve incidents within agreed timelines.•Escalate unresolved issues to appropriate IT teams or vendors.•Track incident progress and keep users informed until closure.<br>Process Improvement:•Work with the IT Support Manager to standardize operating procedures.•Identify and recommend improvements to enhance IT service delivery.<br>Concepts & Policies:•Follow IT policies, security guidelines, and operational standards.•Ensure compliance with company IT governance frameworks.<br>Reporting & Documentation:•Maintain accurate documentation of incidents, solutions, and procedures.•Prepare reports on IT support activities, trends, and recurring issues.<br>Qualifications and Experience:<br>Bachelor's degree in IT or equivalent.4-5 years of relevant experience. Strong knowledge of Microsoft Windows, Office 365, and basic networking. Experience with IT ticketing systems and remote support tools

AI Marketing Project Manager – Roles & Responsibilities Lead end-to-end planning, execution, and delivery of AI-powered marketing projects across multiple channels. Collaborate with marketing, creative, product, data, and technology teams to ensure seamless project execution. Manage project timelines, budgets, resources, risks, and stakeholder communication. Drive the implementation of AI tools for content creation, campaign automation, personalization, and workflow optimization. Coordinate AI-generated content production, ensuring quality, brand consistency, and compliance. Translate business and marketing objectives into clear project plans and execution roadmaps. Monitor project performance using KPIs, analytics, and AI-driven insights to optimize campaign effectiveness. Work closely with AI engineers, developers, and vendors to integrate AI solutions into marketing operations

About the Role:<br>We are a Saudi-based investment company seeking a reliable and proactive Network & IT Support Specialist to take ownership of our internal IT systems. This is a hands-on role where you will be responsible for keeping our small-scale infrastructure secure, stable, and efficient — supporting both the server room and employees' day-to-day needs. You will work closely with the IT Manager and external service providers when needed, but most tasks will be performed independently in-house.<br>Key Responsibility: <br>· Install, configure, and maintain our Windows Server environment, including regular updates, user management, and system security.· Administer and support Active Directory for account setup, access control, and group policies.· Manage backup routines using an immutable backup setup and perform regular recovery tests to ensure data protection.· Support and manage Microsoft Office 365 tools, including Exchange Online, Share Point, One Drive, and Teams.· Handle user provisioning, licensing, and access policies using Microsoft 365 Admin Center and Azure AD.· Troubleshoot Office 365 issues and provide basic training/support to employees as needed.· Maintain and support our network infrastructure: firewalls, switches, wireless access points, VLANs, DNS, DHCP, and VPN tunnels.· Monitor and maintain the physical server room setup, including UPS, cooling, rack equipment, and cabling.· Coordinate with external vendors when necessary for firmware upgrades or technical escalations.· Provide general IT support to staff, including laptops setup, troubleshooting, software installation, and hardware purchasing.· Manage and support CCTV systems, IP telephony (Grandstream PBX), and access control devices (Bio Star).· Help ensure basic IT security hygiene and assist in following internal data protection guidelines.<br>Qualifications:<br>- Bachelor’s degree in computer science, Information Technology, or a related field. - 3–5 years of experience in IT support or system/network administration. - Solid hands-on experience with: • Microsoft 365 (user management, licensing, Exchange, Teams) • Windows Server and Active Directory • Networking: firewalls, switches, VLANs, DNS/DHCP • Backup systems and troubleshooting • Familiarity with IP telephony, CCTV, and access control hardware • Experience with Aruba, Fortinet, Grand stream, or similar platforms • Certifications such as Microsoft 365 Associate, Fortinet NSE, or Comp TIA Network+/Security+<br>Location: Riyadh<br>Employment Type: Full-time, On-site

Key Responsibilities:Partner with business leaders to understand requirements and deliver technology solutions. Lead end-to-end IT and digital transformation projects. Drive CRM, Mar Tech, workplace automation, and enterprise application rollouts. Manage project planning, vendors, UAT, data migration, and go-live activities. Support change management, user adoption, and stakeholder communication. Build business cases, prioritize IT demand, and ensure successful project delivery. Requirements:Proven experience in IT Business Partnering, Digital Transformation, or IT Project Management. Strong stakeholder and vendor management skills. Experience with CRM, ERP, enterprise applications, and system integrations. Knowledge of Agile/Waterfall methodologies and change management. Excellent communication and project delivery skills. Essential• Bachelo R's degree in Computer Science, Information Systems, Business or a related field.• 7+ years of IT experience, including 3+ years in a business partnering, business analysis or IT project management role.

Your New Company<br>You will be joining a fast-growing, premier digital transformation and cloud services leader based in the Kingdom of Saudi Arabia. Operating at the forefront of the region’s booming technology sector, this organization partners with top-tier enterprises to deliver large-scale, high-complexity digital, cloud, and data transformation programs. They foster a high-performance culture built on delivery excellence, innovation, and continuous professional growth within their Project Delivery Office (PDO).<br><br>Your New Role As a Senior Project Manager, you will take full ownership of the end-to-end delivery of large-scale, highly complex technology programs from initiation through to closure. Reporting directly to the Senior Director of Project Delivery & Execution, you will serve as the primary delivery lead for key clients, driving projects to succeed within agreed scope, timeline, budget, quality standards, and margin expectations. Key responsibilities include:Leading the delivery of complex digital, cloud, and data transformation projects. Overseeing financial performance, including budget management, cost tracking, forecasting, and margin protection. Driving robust risk, issue, and change governance across all delivery streams. Acting as the primary delivery contact for senior client stakeholders, leading governance meetings and progress reporting. Coordinating cross-functional internal teams, partners, and subcontractors. Mentoring Associate and Project Managers while contributing to the continuous refinement of internal delivery frameworks.<br><br>What You'll Need to Succeed Experience: Minimum 8+ years of dedicated project management experience, with a proven track record of delivering large-scale digital, cloud, or data transformation initiatives. Education: Bachelor’s or Master’s degree in IT, Software Engineering, Engineering, Business Administration, or a related field. Certifications: PMP, PRINCE2 Practitioner, or an equivalent project management certification is required. Agile certifications (e.g., SAFe, Scrum, PMI-ACP) are highly desirable. Commercial Acumen: Strong capability in financial management, revenue tracking, and protecting commercial outcomes. Leadership & Stakeholder Management: Exceptional capability to align senior stakeholders, lead cross-functional teams, and mentor junior PM talent. Languages: Arabic & English (written and verbal) is required; Arabic fluency is a strong advantage.<br><br>What You'll Get in Return The opportunity to lead high-impact, transformative technology projects shaping the digital landscape in Saudi Arabia. A senior, high-visibility role within a structured, mature Project Delivery Office with direct exposure to executive leadership. A competitive compensation package alongside opportunities for clear professional career progression and leadership growth. A collaborative, forward-thinking environment dedicated to continuous learning and delivery maturity.<br><br>What You Need to Do Now If you are interested in this opportunity, click 'apply now' with an up-to-date copy of your CV, or reach out directly to discuss this role and other opportunities in the region.

About OSUS:<br>Our journey began in 2006 in the city of Riyadh, driven by an ambitious vision to lead the next generation of commercial, residential, and mixed-use real estate projects. Since then, we have continued to establish our presence as a developer redefining the concept of real estate development through projects rooted in integration, innovation, thoughtful design, and modern technological solutions that elevate the end-user experience, whether individuals or businesses. We believe that mixed-use developments represent the future of urban planning. Guided by this vision, we create projects that merge urban functions into a single space, reshaping daily life in a more efficient and flexible way. We design vibrant destinations where living and working intersect, and where commercial and entertainment facilities harmonize within an integrated environment, fulfilling individual aspirations and supporting the growth of modern communities. At OSUS, we continue to build on this approach, inspired by Saudi Arabia’s Vision 2030 and committed to developing real estate solutions that elevate the urban landscape, meet the ambitions of individuals and investors, and align with the evolving nature of cities and future lifestyles.<br>ob Summary:<br>A senior leadership role responsible for planning, leading and delivering OSUS technology projects and programs across applications, infrastructure, cybersecurity, data and analytics. The role ensures initiatives are delivered on time, within scope and budget, and meet agreed quality, security and business requirements. The Senior IT Project Manager establishes effective governance, manages resources and vendors, and provides clear reporting and stakeholder communication to enable successful digital transformation in support of OSUS real estate development and operations.<br>Responsibilities are not limited to:<br>Support day-to-day HR operations (employee files, letters, approvals) under supervision. Lead end-to-end delivery of large-scale IT and digital transformation initiatives (ERP, CRM, property systems, sales/leasing, facilities management, infrastructure, cybersecurity, data/analytics) from initiation through closure and handover, ensuring delivery across scope, schedule, cost and quality. Define scope, objectives, success metrics and delivery plans; develop and maintain project charters and artifacts (WBS, critical path, dependency mapping), manage resources and budgets, and enforce formal change control. Run project governance (kick-off, workshops, progress reviews and steering committees); maintain decision logs, action registers and RAID; coordinate cross-functional teams (business, IT and vendors) to drive issue closure and timely decisions. Coordinate solution design and signoffs, integrations (APIs/middleware), UAT, training, cutover and hyper care; ensure operational readiness, defined support model/SLAs and smooth transition to operations and support teams. Strategic Leadership, Portfolio & Stakeholder Management. Formal ownership of the IT project portfolio and roadmap: prioritize and sequence initiatives with the CTO; align delivery with organizational goals and enterprise architecture. Gather business requirements and convert them into actionable project charters; facilitate cross-functional workshops to align priorities, scope and success criteria; identify opportunities for automation, analytics and AI use cases. Provide executive-level communication and reporting: translate technical progress, risks and dependencies into quantified business impact, decision-ready recommendations and corrective actions; monitor emerging technologies and assess feasibility. Ensure projects comply with OSUS policies and Saudi regulations (PDPL, NCA/ECC, CMA and ZATCA where applicable); coordinate security reviews, testing and approvals as part of delivery plans. Identify, assess and manage project risks and issues; implement mitigation plans, ensure business continuity and resilience requirements are addressed, and escalate appropriately when thresholds are exceeded. Complete documentation, audit readiness and compliance evidence; conduct post-implementation reviews to confirm benefits realization, capture lessons learned and drive continuous improvement Track project performance against scope, schedule, budget, adoption and benefits/ROI; define and monitor KPIs; maintain dashboards, forecasts and resource plans. Standardize and continuously enhance PM practices, templates and tools (Agile/Waterfall/Hybrid); mentor team members, promote accountability and transparency, and ensure knowledge transfer and capability uplift before project closure. Lead end-to-end vendor selection and engagement (RFPs, evaluation, SOW, acceptance criteria and testing strategy); ensure delivery meets agreed scope, quality, timeline and SLAs. Manage vendor performance, contracts, delivery commitments and escalations; coordinate commercial follow-up with Procurement/Finance (PO tracking, invoicing, budget control) and ensure onsite/offshore support alignment. Perform any other tasks assigned by the line manager within the scope of work.<br>Qualifications:<br>Bachelor’s degree in computer science, Information Technology, Information Systems or equivalent. PMP certification (required); PRINCE2 and/or Agile/Scrum certifications are preferred. Saudi national.10+ years of progressive experience in IT project/program management leading complex digital transformation initiatives (ERP, CRM, real estate solutions, data/analytics, IT infrastructure and cybersecurity). Proven experience working with system integrators and third-party vendors; strong understanding of IT governance, risk and compliance; ability to manage budgets and commercial follow-up. Strong knowledge of SDLC and integration patterns (APIs/middleware) with focus on data consistency and architecture alignment. Excellent leadership, stakeholder management, communication and problem-solving skills; ability to work under pressure; fluent in Arabic and English. Experience in real estate, finance, construction or related sectors is an advantage.

Position : Senior Buyer – IT Procurement Reports To: Senior Procurement Manager<br>Job Purpose:The Senior Buyer – IT Procurement is responsible for managing the end-to-end sourcing and procurement activities for IT-related goods and services. This includes hardware, software, cloud services, telecommunications, cybersecurity solutions, IT consulting, maintenance contracts, and digital transformation projects. The role ensures value for money, compliance with procurement policies, supplier performance management, and support for the organization's strategic technology initiatives.<br>Key Responsibilities:<br>Manage the end-to-end procurement lifecycle for IT categories, including sourcing, tendering, evaluation, negotiation, contracting, and supplier management. Develop and execute category sourcing strategies aligned with business objectives. Lead RFIs, RFQs, RFPs, and competitive bidding processes for IT procurement requirements. Negotiate commercial terms, pricing, service levels, and contractual agreements to maximize value and mitigate risk. Collaborate closely with IT, Digital, Cybersecurity, Finance, Legal, and business stakeholders to understand procurement requirements. Conduct market research and supplier benchmarking to identify cost-saving opportunities and emerging technologies. Evaluate supplier capabilities, financial stability, and technical compliance. Manage supplier relationships, performance reviews, and continuous improvement initiatives. Ensure compliance with procurement policies, governance requirements, and delegated authority limits. Monitor contract performance, renewals, software licensing, maintenance agreements, and warranty obligations. Support budgeting, spend analysis, demand planning, and procurement reporting. Identify opportunities for process improvement, cost optimization, and supplier consolidation. Maintain accurate procurement documentation and contract records. Ensure procurement activities comply with applicable legal, regulatory, and internal audit requirements. Ensure PR, POs<br>Dimensions:Categories Managed IT Hardware (Servers, Storage, End User Devices) Software Licensing Saa S Applications Cloud Services (AWS, Microsoft Azure, Google Cloud) Cybersecurity Solutions Networking & Telecommunications Data Center Services Managed Services ERP Systems POS Systems Digital Platforms IT Professional Services Maintenance & Support Contracts and various others<br><br>Decision Making Authority:<br>Execute approved organization changes within delegated authority. Validate completeness of organization data and documentation prior to submission for review. Escalate data discrepancies or policy concerns to the Manager – Organization Design<br>Problem Solving:Lead and manage end-to-end tendering activities, including the preparation of RFIs, RFQs, RFPs, tender documentation, and the evaluation process to ensure fair, transparent, and competitive sourcing. Analyze and evaluate both technical and commercial proposals, working closely with IT and business stakeholders to ensure supplier compliance with business, technical, and commercial requirements. Resolve procurement challenges by conducting commercial negotiations, assessing supplier risks, and recommending the most advantageous sourcing strategy based on total cost of ownership (TCO), quality, service, and risk. Collaborate with cross-functional teams to address complex procurement issues, ensure timely contract awards, and drive continuous improvements in sourcing processes and supplier performance.<br>Qualifications, Experience and Skills:Academic Qualifications and Certification:Bachelor’s degree in supply chain management, Business Administration, Information Technology, Engineering, or a related discipline. Professional procurement certification (CIPS, CPSM, ISM, or equivalent) is preferred. IT-related certifications are an advantage.<br>Experience:Minimum 2–4 years in procurement Experience Experience in working with procurement related to Retail and F&B market<br>Job Specific Skills:Strong negotiation and commercial acumen. Strategic sourcing and category management. Contract management and supplier relationship management. Knowledge of software licensing models, cloud commercial structures, and enterprise IT procurement. Understanding of IT infrastructure and enterprise technologies. Strong understanding of Procure-to-Pay (P2P), Source-to-Contract (S2C), and supplier lifecycle management processes. Hands-on experience with enterprise procurement and ERP systems, preferably Oracle Fusion Cloud Procurement, Oracle E-Business Suite (EBS), or equivalent platforms such as SAP Ariba, SAP S/4HANA, Coupa, Jaggaer, or Ivalua. Proficient in creating and managing purchase requisitions, purchase orders, sourcing events, supplier onboarding, contracts, and supplier performance within ERP procurement systems. Strong analytical, financial, and commercial analysis skills, including spend analysis and Total Cost of Ownership (TCO) evaluation. Excellent stakeholder management, communication, and influencing skills. Advanced proficiency in Microsoft Excel, Power Point, and procurement reporting tools.

The IT Infrastructure & Operations Admin is responsible for leading the strategy, delivery, and day-to-day operations of the organization's IT infrastructure and service operations across on-premises, cloud, and hybrid environments.<br><br>The role ensures that infrastructure services, systems, enterprise and cloud networks, cloud platforms, and end-user support services are secure, reliable, scalable, compliant, and aligned with business objectives.<br><br>The role is also accountable for infrastructure availability, IT service continuity, cloud governance, infrastructure security and compliance, disaster recovery readiness, vendor coordination, budget management, and the development of the technical operations team.<br><br>Key Responsibilities<br><br>Manage the IT helpdesk and technical support function to ensure the timely resolution of incidents, service requests, operational issues, and escalations Manage Active Directory and Identity and Access Management operations, including user provisioning, access reviews, group policies, role-based access control, and privileged access coordination Oversee the design, implementation, administration, and maintenance of infrastructure components, including servers, networks, storage, telecommunications, virtualization platforms, operating systems, system software, and cloud services Oversee the design, implementation, security, administration, and optimization of enterprise and cloud networking environments, including LAN, WAN, VPN, firewalls, routing, switching, DNS, load balancers, VPC/VNet architecture, network segmentation, and hybrid cloud connectivity Ensure enterprise and cloud networks provide the required levels of availability, performance, scalability, security, resilience, and connectivity across on-premises, cloud, and hybrid environments Manage cloud environments, including provisioning, configuration, identity and access management, networking, monitoring, resource governance, security posture, and cost optimization Lead cloud adoption and migration initiatives, including landing-zone design, workload migration, cloud governance, data residency, network connectivity, and service optimization Ensure infrastructure availability, performance, reliability, scalability, and service continuity in line with defined business and service-level requirements Develop, maintain, and regularly test disaster recovery and business continuity plans for critical infrastructure, network, and cloud services Ensure infrastructure, network, and cloud environments comply with applicable security standards, internal policies, and regulatory requirements, including NCA and PDPL requirements where applicable Plan, manage, and deliver infrastructure, networking, and cloud projects within the agreed scope, budget, timeline, quality, and security requirements Coordinate with application, cybersecurity, digital, and business teams to ensure the effective integration of infrastructure and network services with business applications and technology initiatives Manage technical changes, system upgrades, patching, preventive maintenance, and security updates for infrastructure, network devices, operating systems, and software components Monitor infrastructure, networks, systems, cloud services, and electronic services to ensure stability, availability, performance, capacity, and effective resource utilization Handle major incidents and operational issues, coordinate resolution activities, escalate where required, and ensure appropriate follow-up with internal teams and external vendors Prepare periodic and on-demand reports covering infrastructure status, network availability, service performance, incidents, risks, projects, capacity, and improvement initiatives Stay current with emerging infrastructure, networking, cloud, and operations technologies, and recommend their adoption where they provide operational, security, or business value Communicate effectively with management, vendors, technical teams, and relevant stakeholders regarding infrastructure operations, risks, changes, projects, and service performance Develop and implement the organization's long-term infrastructure and operations strategy, roadmap, architecture, and technical standards across on-premises, cloud, and hybrid environments<br><br>Requirements<br><br>Bachelor's degree in information technology, Computer Science, Computer Engineering, Network Engineering, or a related field Minimum of 3 to 5 years of relevant experience in IT infrastructure, system administration, networking, cloud operations, or IT service operations, including experience in a supervisory or management role Proven experience managing infrastructure operations, enterprise and cloud networking, technical support, cloud platforms, vendors, and service continuity Experience working in a regulated environment is preferred Saudi National Strong knowledge of IT infrastructure technologies, including servers, enterprise networks, storage, telecommunications, virtualization, operating systems, and end-user computing Hands-on experience in system administration across Windows and/or Linux environments Strong knowledge of enterprise networking concepts and technologies, including TCP/IP, routing, switching, LAN/WAN, VPN, firewalls, DNS, DHCP, network segmentation, load balancing, wireless networking, and network monitoring Strong knowledge of cloud networking, including VPC/VNet architecture, subnets, route tables, security groups, network security groups, cloud firewalls, load balancers, private endpoints, VPN gateways, direct connectivity, and hybrid cloud integration Strong knowledge of cloud platforms such as Microsoft Azure, AWS, Google Cloud, or Oracle Cloud, including IAM, networking, monitoring, governance, security, and cost management Experience in infrastructure planning, cloud adoption, workload migration, and hybrid or multi-cloud operations Strong understanding of cybersecurity best practices, infrastructure security, cloud security, network security, access management, patch management, backup, disaster recovery, and business continuity Good knowledge of applicable local regulatory and compliance requirements, including NCA and PDPL requirements where relevant Excellent problem-solving, analytical thinking, decision-making, and troubleshooting skills Strong communication and interpersonal skills, with a good command of Arabic and English<br><br>Benefits<br><br>Dynamic and respectful environment - our people are the core of our business, we value each and every individual and support initiatives, promoting agility and work/life balance Continuous coaching - work with passionate people and receive both theoretical as well as hands-on training Career development. Expand your career internationally and work alongside knowledgeable people from diverse cultures and backgrounds A competitive compensation package dependent upon your experience and qualifications. We're focused on rewarding efforts. Our salaries and benefits package will keep you motivated throughout your career

Since 2004, 2P has been at the forefront of Saudi Arabia’s ICT landscape, delivering integrated technology solutions that help organizations accelerate digital transformation and enhance operational efficiency. With a strong foundation in innovation and service excellence, 2P continues to provide end-to-end solutions through its specialized business units and trusted market expertise. We are always looking to connect with talented professionals who are passionate about making an impact and growing within a dynamic, forward-looking environment. We are seeking an experienced IT Technical Support Supervisor to oversee technical support operations and ensure the availability, reliability, and performance of the organization's IT infrastructure. The ideal candidate will lead technical support activities, coordinate infrastructure services, and ensure timely resolution of technical incidents while maintaining high service quality standards. This role is ideal for a hands-on technical leader with strong infrastructure knowledge, excellent troubleshooting capabilities, and a passion for delivering outstanding IT support services. Key Responsibilities Supervise daily Technical Support operations and Service Desk activities. Lead and mentor Technical Support Engineers. Monitor IT infrastructure including servers, storage, and network devices. Ensure timely resolution of incidents and service requests. Coordinate preventive and corrective maintenance activities. Maintain IT assets and infrastructure documentation. Monitor KPIs, SLAs, and service quality metrics. Perform root cause analysis for recurring technical issues. Coordinate with Infrastructure, Network, and Security teams. Prepare operational reports and recommend service improvements. Ensure business continuity through proactive infrastructure monitoring. Qualifications & Requirements Bachelor's degree in information technology, Computer Science, or a related field. Minimum 6 years of experience in Technical Support and IT Infrastructure. Previous experience supervising or leading an IT support team. Strong understanding of enterprise IT environments. ITIL certification is preferred. Key Skills Technical Support IT Infrastructure Windows Server Active Directory Microsoft 365Networking VMware ITILIncident Management Service Desk Operations Infrastructure Monitoring Leadership Root Cause Analysis Customer Service Team Management Skills Technical Support • IT Infrastructure • Windows Server • Active Directory • Microsoft 365 • VMware • Networking • Service Desk • Incident Management • Leadership • ITIL • Infrastructure Operations

Job Summary:<br><br>We are seeking a highly skilled Technical IT Project Manager to lead the development,<br><br>implementation, and deployment of specialized construction-related software and mobile<br><br>applications. The ideal candidate will bridge the gap between technology and the<br><br>construction sector, possessing a proven track record of managing software development<br><br>lifecycles (SDLC) or large-scale digital transformation projects tailored for the construction,<br><br>infrastructure, or Prop Tech industries.<br><br>Key Responsibilities:<br><br> End-to-End IT Delivery: Lead the planning, execution, and deployment of<br><br>construction-focused software platforms, mobile applications, or enterprise modules<br><br>(e.g., Con Tech, BIM integration tools, field reporting apps).<br><br> Stakeholder Alignment: Act as the primary bridge between technical development<br><br>teams (engineers, UI/UX designers, QA) and construction-focused stakeholders or<br><br>clients to translate site needs into technical requirements.<br><br> Agile Project Management: Define project scope, manage sprints, track backlogs,<br><br>and ensure timely software releases while maintaining strict budget controls.<br><br> Integration & Testing: Oversee system integrations, user acceptance testing (UAT)<br><br>with site teams, and ensure high app performance, security, and scalability.<br><br> Risk & Change Management: Proactively identify technical bottlenecks, scope creep,<br><br>or deployment risks, and implement mitigation strategies.<br><br> Reporting: Prepare and present data-driven technical progress reports, milestone<br><br>achievements, and product roadmaps to leadership.<br><br>Requirements<br><br> Education: Bachelor's degree in Computer Science, Software Engineering,<br><br>Information Technology, or a related technical field.<br><br> Experience: 5 years of proven experience as an IT/Software Project Manager,<br><br>specifically delivering construction-related software, mobile apps, or Prop Tech<br><br>solutions.<br><br> Technical Savvy: Strong understanding of the Software Development Lifecycle<br><br>(SDLC), Agile/Scrum methodologies, API integrations, and cloud environments.<br><br> Industry Knowledge: Solid grasp of construction workflows, site operations, or<br><br>common industry pain points to effectively build/deploy relevant tech solutions.<br><br> Tools: High proficiency with project management and development tools (e.g., Jira,<br><br>Confluence, Trello, Asana, MS Project).<br><br> Language: Excellent communication and presentation skills in English Mobility: Willingness to relocate to Saudi Arabia (if not already based there)<br><br>Nice to Have:<br><br> PMP, PMI-ACP, or Certified Scrum Master (CSM) certification Prior experience in the Saudi Arabia/GCC tech or construction market Experience working in fast-paced software startups or technology consulting firms

Accountabilities:• Plan, execute, monitor, and close IT projects across software, infrastructure, and systems implementations.• Define project scope, objectives, deliverables, timelines, and technical requirements.• Collaborate with business stakeholders, developers, QA, infrastructure, and security teams• Track project progress, dependencies, risks, and issues; implement mitigation plans• Ensure adherence to SDLC, Agile, Scrum, or Waterfall methodologies as applicable• Manage vendor relationships and third-party integrations• Facilitate sprint planning, stand-ups, reviews, and retrospectives (for Agile teams)• Ensure quality assurance, testing, and change management processes are followed• Communicate project status, milestones, risks, and escalations to direct Programs and Projects Manager• Ensure documentation, knowledge transfer, and post-implementation support readiness• Strong understanding of IT systems, software development, and infrastructure• Experience managing Agile/Scrum and/or Waterfall projects• Excellent stakeholder communication and leadership skills• Strong risk management and problem-solving abilities• Proficiency with project management and collaboration tools (ITSM, ITIL, MS Project, Azure Dev Ops, ERP)• Ability to manage multiple IT projects simultaneously• Experience creating BRDs, FRDs, user stories, use cases, and process flows• Ability to perform data analysis and define business rules• Strong stakeholder management and negotiation skills• Ability to align business strategy with IT solutions• Familiarity with process modeling tools<br>Qualifications:• Bachelor’s degree in Information Technology, Computer Science, or related field• 3–8 years of experience managing IT projects• PMP, PRINCE2, Agile/Scrum, CBAP certification preferred• Experience working with cross-functional and distributed teams• Bilingual

We are looking for a Senior IT Specialist to take ownership of our IT operations and endpoint management environment. This role will be instrumental in managing, improving, and scaling our device management, collaboration tools, and core IT infrastructure. The ideal candidate has strong hands-on experience, thrives in fast-paced environments, and is comfortable owning systems end-to-end.<br><br>Key Responsibilities:<br><br>Administer and support Google Workspace at an advanced level, including user lifecycle management, security settings, and organizational policies<br><br>Manage and optimize Slack administration, including workspace configuration, integrations, permissions, and user management<br><br>Support and troubleshoot network-related issues, with an intermediate understanding of networking concepts (LAN/WAN, VPNs, firewalls, DNS, DHCP)<br><br>Roll out, manage, and maintain an endpoint management / RMM solution (e.g., Ninja, Jamf, or similar)<br><br>Oversee patch management, OS updates, and software deployments across company devices<br><br>Lead or support the implementation of a scalable endpoint management strategy for laptops and other endpoints Ensure systems are secure, up to date, and aligned with IT best practices Provide escalation-level support and guidance for complex IT issues Document processes, configurations, and standards to improve operational efficiency<br><br>Requirements<br><br>3-5 years of hands-on IT experience, ideally in a growing or dynamic environment Strong experience administering Google Workspace Strong experience administering Slack Working/intermediate knowledge of networking fundamentals Proven experience rolling out or managing an RMM or endpoint management solution (e.g., Ninja, Jamf, Intune, or similar) Experience managing patching, updates, and device compliance across multiple machines Prior experience working at a Managed Service Provider (MSP) is highly preferred<br><br>Nice to Have<br><br>Experience supporting both mac OS and Windows environments Familiarity with security best practices for endpoint and identity management Experience supporting remote or hybrid teams<br><br>What We're Looking For<br><br>A self-starter who can take ownership and drive IT initiatives forward Someone comfortable working independently while collaborating with cross-functional teams A problem-solver who balances technical depth with practical solutions

IT Manager – Microsoft Dynamics 365Saudi Arabia | Full-time | On-site Employer: Confidential<br><br>An established business with multi-site operations is seeking an experienced IT Manager to lead its Microsoft Dynamics 365 implementation and wider IT function. Reporting to the Group CFO, you will own the technology roadmap, lead internal and outsourced teams, manage technology budgets, and work directly with senior management. Your immediate priority will be delivering a successful ERP transition while maintaining reliable business operations<br>.<br>Key Responsibilities Lead Dynamics 365 implementation, migration, integrations, go-live and stabilisation. Manage implementation partners, challenging designs, costs and delivery commitments. Oversee retail/POS and business-system integrations, data reconciliation and release controls. Lead infrastructure, Microsoft 365, cybersecurity, user support and business continuity. Strengthen IT governance, access controls, audit readiness and documentation. Manage IT teams, suppliers and budgets, communicating risks and recommendations clearl<br>y.<br>Requirements10+ years of progressive IT experience, including team leadership and responsibility for business-critical systems.5+ years working with Microsoft Dynamics ERP, including recent, substantial Dynamics 365 Finance and Supply Chain Management experience. Leadership of at least one complete ERP implementation through go-live and stabilisation. Multi-entity ERP delivery and experience supporting retail/POS, inventory and supply-chain operations. Strong integration and vendor-man<br>age

This local IT support role assists China HQ in rolling out global IT standards. You will deliver day-to-day IT support, equipment maintenance, basic network support and asset register management for office and retail stores.<br>Key Responsibilities<br><br>Assist in implementing corporate IT standards, policies and security controls; support project execution, data collection and corrective action implementation;Support IT infrastructure deployment for offices and retail sites, including site survey, hardware racking, cable management and basic system initialisation;Perform standardised PC deployment, software installation, routine maintenance and endpoint troubleshooting;Conduct regular inspection and maintenance for AV systems, access control, CCTV, IP phones and multi-function printers;Support administration of DNS and DHCP services; troubleshoot common network issues on user endpoints;Support full lifecycle IT asset management: maintain inventory records, goods receipt, stocktaking, maintenance follow-up and asset retirement documentation;Assist with daily monitoring, user permission administration support and routine checks on AD, email, NAS, virtualisation and PBX systems;Support HQ security and network teams with on-site activities; assist in communication with local regulators, external auditors and third-party vendors, and report on-site status and issues in a timely manner;Maintain operational logs, technical documents and SOPs to implement standardised local IT procedures<br><br><br>Requirements<br><br>Proactive and execution-oriented; follow defined procedures for daily IT tasks and report identified issues promptly;Able to prioritise daily support tickets; escalate unresolved issues in a timely manner to achieve proper closure;Practical knowledge of PC hardware, Windows OS and mac OS, common office software; experience with OS reinstallation and endpoint troubleshooting;Basic understanding of TCP/IP, DHCP, DNS and capable of resolving typical office network faults;Hands-on IT skills to complete equipment installation and maintenance following standard operating procedures;Basic awareness of Windows Server, Active Directory, email, NAS and virtualisation; relevant working experience is a plus;Fluent in Arabic and English. Able to collaborate in a multicultural environment<br><br>Please note: Please note that only candidates selected for further consideration will receive a response.

Governance & Procedures Supervisor | Reef Group<br>Position Title: Governance & Procedures Supervisor Location: Riyadh, Saudi Arabia Employment Type: Full-Time<br>About the Role We are looking for an experienced Governance & Procedures Supervisor to oversee the organization and development of governance practices and business procedures within the Digital Transformation Department. The role will focus on documenting and updating policies and procedures, standardizing workflows and templates, monitoring compliance with approved controls and standards, and identifying opportunities to improve operational efficiency and quality.<br>Key Responsibilities Supervise the documentation and continuous updating of policies, procedures, and business process templates within the Digital Transformation Department. Review existing processes and identify opportunities for improvement, simplification, and increased efficiency. Monitor the implementation of governance mechanisms across digital projects, initiatives, and daily operations. Develop and update procedure manuals, workflows, and standardized templates in coordination with relevant teams. Ensure clear roles, responsibilities, authorities, and approval processes across digital transformation activities and projects. Monitor compliance with approved procedures and raise observations and recommendations to the direct manager. Coordinate with project teams, digital products, systems, technical support, and information security teams to ensure procedures are aligned with business requirements. Support the development of authority matrices, approval processes, and escalation paths. Review requests, reports, meeting minutes, and follow-up records to ensure consistency and quality of outputs. Prepare periodic reports covering compliance levels, observations, improvement opportunities, and corrective actions. Follow up on approved corrective and improvement actions and ensure timely closure. Support digital project governance by monitoring required documentation, meeting minutes, risk registers, and change requests. Coordinate with other departments on shared processes and activities related to digital transformation. Monitor internal regulatory and organizational requirements that may impact digital transformation procedures. Support the development of a governance and compliance culture through awareness and guidance. Maintain and organize policies, procedures, templates, and governance records for easy reference. Support the direct manager in developing KPIs to measure compliance and process efficiency.<br>Other Responsibilities Perform any other duties or responsibilities assigned by the direct manager or their delegate within the scope of the role. Required Qualifications Bachelor's degree in Information Systems, Information Technology, or a related field. Experience3–5 years of relevant experience in governance, procedures, process improvement, digital transformation, or a related field. Experience in developing and documenting policies, procedures, workflows, and process documentation. Experience working with technology or digital transformation teams is preferred. Required Competencies Good understanding of governance principles, process documentation, and business process improvement. Ability to develop policies, procedures, workflows, templates, and process guidelines. Strong analytical, follow-up, and problem-solving skills. Ability to coordinate effectively with technical teams, business functions, and stakeholders. Strong documentation, reporting, and organizational skills. Ability to monitor compliance and follow up on corrective actions. Strong attention to detail and ability to manage multiple priorities. Training Areas Digital Transformation Governance and Operational Procedures. Business Process Documentation and Improvement. Quality Management and Continuous Improvement. Project Management, Risk Management, and Change Requests. Compliance Reporting and KPI Development. Languages Arabic English Key Performance Indicators (KPIs) Percentage of policies and procedures updated and documented according to the approved plan. Compliance rate with approved procedures and standardized templates. Percentage of observations and corrective actions closed within the agreed timeline. Quality level of procedure manuals, workflows, and standardized templates. Satisfaction level of Digital Transformation teams with the clarity of procedures and governance support.<br>When You Join UsWhen you join Reef Group, you will be part of a growing team focused on strengthening governance and improving processes within the Digital Transformation Department. You will have the opportunity to contribute to building a more organized, efficient, and consistent working environment while supporting the successful delivery of digital initiatives.

Join a global leader transforming the future of transport and urban mobility.<br>About Indra Indra is one of the world’s leading global technology and consulting companies, a trusted partner in the development of innovative and mission‑critical solutions across transport, mobility, defence, and digital transformation. Our technology powers smarter, safer, and more efficient cities, enabling sustainable and connected mobility systems worldwide. As part of our continued growth in the Middle East, we are reinforcing our team in Saudi Arabia to support strategic projects in the Urban Mobility domain.<br>Role Summary We are seeking an IT Technician to join our Mobility business unit and provide technical support for one of our key transport projects in Riyadh. This position is central to ensuring optimal performance of the IT infrastructure that supports daily operations in urban transit systems. Reporting to the local project management team, you will manage hardware, software, and network environments, guaranteeing service quality and system continuity.<br>Key Responsibilities Install, configure, and maintain hardware, operating systems, and applications. Monitor and support IT systems, networks, and virtualized environments. Diagnose and resolve incidents related to software, hardware, and connectivity. Support deployment of new applications, updates, and system enhancements. Prepare technical documentation, procedures, and reports. Provide user assistance both on‑site and remotely. Manage user accounts, credentials, and access configurations. Conduct functional testing of software and follow test case procedures. Perform safety checks and preventive maintenance on equipment.<br>Qualifications & Experience Degree in Computer Engineering or similar technical field. Minimum 3 years of experience in IT support or technical operations. Solid knowledge of Networking fundamentals (IP addressing, routing, switching). Windows 10 and Windows Server 2016 administration. Solid experience in Linux and VMware administration Virtualization technologies (Oracle VM preferred). PC imaging and cloning. SQL queries and database usage. Hardware diagnosis and maintenance. SFTP/SSH and software transfer tools.<br>Mandatory Technical Skills(These competencies are essential for the role.) Virtualization & Operating Systems VMware + Oracle Virtual Manager (OVM) – Maintenance, troubleshooting, updates, patching. Linux OS – Maintenance, troubleshooting. Windows OS – Maintenance, troubleshooting, updates, patching. Middleware & Application Components Web Logic – Operational support and troubleshooting. HAProxy – Maintenance and problem resolution. Databases Oracle Database – Basic knowledge. Postgre SQL – Basic knowledge. Containerization & Clustering Kubernetes Cluster – Micro K8s: Maintenance, troubleshooting, updates, patching. Networking Basic networking knowledge (IP/VLAN/firewalling) – Troubleshooting capabilities.<br>Desirable Skills(Not mandatory, but highly valued for Mobility operations.)<br>Middleware & Services Jasper Server Keycloak Active MQAsterisk / Free PBXPacemaker<br>Infrastructure & Directory Services DNS Server Active Directory Oracle Siebel CRMAltitude Software McAfee Antivirus e PO<br>Storage & Backup Oracle ZS5‑2 Storage – Maintenance, troubleshooting, updates, patching. Tape Library Backup – Maintenance, troubleshooting. Oracle Secure Backup – Maintenance, troubleshooting.<br>Valuable Competencies for Mobility Projects Experience with VMware, OVM, or similar virtualization environments. Troubleshooting in Linux‑based operational platforms. Knowledge of HAProxy, Web Logic, Keycloak. Familiarity with Oracle and Postgre SQL databases. Experience with Active Directory, DNS, CRM, or ticketing/voice systems.<br>Languages Arabic – required English – required Spanish – valued<br>What We Offer Opportunity to contribute to a high‑impact Mobility project with real influence on urban transport operations. Integration into a global, innovative, and multicultural environment. Professional growth within one of Indra’s most strategic markets. Exposure to leading transport technologies and mission‑critical systems. Collaborative work culture focused on excellence, innovation, and customer impact.

Job Summary We are seeking a skilled and proactive IT Technician / engineer to provide on-site and remote technical support across restaurant outlets in the KSA. This role involves supporting and maintaining a wide range of IT infrastructure and systems including POS, servers, desktop hardware, printers, network equipment, and security systems. The ideal candidate will be hands-on, responsive, and possess strong troubleshooting abilities with a customer-service mindset.<br>Key Responsibilities:1. Outlet IT Support:Provide first-line and second-line IT support across all outlets for hardware and software issues. Maintain and troubleshoot POS systems (e.g., Squirrel and Restroworks,), KOT, KDS, printers, and other peripherals. Perform installation, configuration, and maintenance of Windows desktops, servers, and other IT systems.<br>2. Network & Infrastructure:Configure and troubleshoot routers, switches, firewalls, and internet connections. Monitor and maintain LAN, WAN, and telephone system connectivity at the outlet level. Install, maintain, and support CCTV systems, biometric devices, and access control solutions. Liaise with ISP providers and internal teams to resolve connectivity issues.<br>3. Application Support:Provide basic application-level support and guidance to users, including updates and installations. Work closely with Corporate IT teams to escalate and resolve system bugs or performance issues. Update IT hardware and Software Inventory and keep a record for employee /store wise assets.<br>4. Microsoft 365 Administration & Support Manage and support Microsoft 365 environments, including O-365 , D-365 and Azure AD user lifecycle management, license optimization, role-based access control, other Microsoft business applications. Assist in implementing and maintaining security controls such as Conditional Access, identity protection, and device management using Microsoft Intune.<br>5. Preventive Maintenance & Documentation:Conduct regular health checks and preventive maintenance for all IT equipment. Maintain accurate documentation of assets, configurations, and incidents. Ensure all outlets comply with IT standards and security protocols.<br>6. On-Call & Remote Support:Provide on-call support during off-hours, weekends, and holidays as per rotation. Offer remote troubleshooting support using remote desktop tools or by phone. Deliver IT support for RSC, QCC, and warehouse locations. Ensure store staff are properly trained on POS and inventory applications.<br>Skills:Strong knowledge of hardware troubleshooting: POS systems, Microsoft Suits, servers, printers, KOT/KDS, desktops, etc. Good understanding of networking fundamentals (TCP/IP, DHCP, DNS, VLANs). Hands-on experience with Windows OS (desktop & server), and Microsoft tools. Familiarity with firewalls, routers, switches (basic configuration & maintenance). Experience supporting CCTV, biometric, and access control systems. Basic knowledge of POS and hospitality application support. Strong User support, communication, and organizational skills. Ability to work independently as well as team collaboration, travel frequently (KSA), and manage multiple priorities.<br>Requirements:Education: Diploma or bachelor’s degree in information technology or a related field. Experience: Minimum 3 years of experience in a multi-site IT support role, preferably in retail or hospitality. Certifications (preferred): A+, Network+, Microsoft MCP, Microsoft 365 Fundamentals, CCNA, or equivalent.<br>Other Requirements:Person should be currently in KSA with a valid KSA driving license (mandatory). Fluency in English (Arabic is a plus).

IT Consultant – IT Cost Optimization (Contract role) Riyadh, Saudi Arabia | On-site, Full-time | 3-4 Month Contract | Immediate Start<br>Role Overview:We're looking for an IT Consultant to join a cost optimization engagement with a top consulting firm, focused on identifying waste and inefficiency across IT spend (Cap Ex & OpEx). This is not a procurement or vendor-negotiation role, we need someone who understands banking IT environments deeply enough to assess whether solutions are being used effectively, over-provisioned, redundant, or could run better with improved processes. You'll translate technical and operational findings into clear, data-driven recommendations for senior stakeholders.<br>Key Responsibilities:Review the bank's IT architecture and application landscape, what's deployed, how it's used, and which banking products run on which platforms Assess IT solutions and infrastructure for waste, redundancy, underutilization, and process inefficiencies Analyze usage and consumption data (licenses, infrastructure capacity, cloud usage, support tickets) to detect overuse, underuse, and optimization potential Break down IT cost structures into cost drivers, distinguishing fixed vs. variable costs and root causes of inefficiency Engage with internal IT stakeholders to validate findings and understand how systems are actually used day-to-day Build clear, data-driven business cases and savings trackers to quantify opportunities Support implementation follow-up, tracking savings realization and flagging risks<br>What We're Looking For:4-6+ years as a Technology/IT Business Analyst, IT Consultant, or similar role within banking or financial services , assessing IT systems, usage, and cost efficiency (not primarily vendor sourcing/procurement) Strong understanding of banking IT architecture and how business/technical teams actually use systems Proven ability to identify inefficiencies and translate technical findings into business recommendations Comfortable presenting to senior stakeholders and C-level executives Advanced Power Point and Excel skills; able to build presentations and business cases independently Bachelor's/Master's in IT, Engineering, Business, or Finance Fluent English (Arabic a plus)<br>If you match the above and are interested, hit the APPLY button!