Ionic Jobs in Saudi
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a Senior System Engineer to design, build, and scale enterprise-grade applications that support critical business operations and digital transformation initiatives. Key Responsibilities Design and develop scalable RESTful APIs using Spring Boot aligned with business domain needs Apply Domain-Driven Design (DDD) to structure services and manage complex business logic Lead development using Test-Driven Development (TDD) to ensure high code quality and maintainability Architect and implement microservices-based solutions leveraging Docker for scalability and resilience Build and optimize workflow automation systems to streamline business processes Develop and maintain secure systems, ensuring compliance with industry standards Implement identity and access management integrations (e.g., RBAC, user provisioning, lifecycle management) Enhance system performance through query optimization, caching strategies, and refactoring Technical Stack Backend: Java, Spring Boot Frontend: Vue.js Architecture: Microservices, Docker Database: MySQL, Oracle 10g Security: OTP-based authentication, Identity Governance (e.g., SailPoint) What We re Looking For Strong experience in enterprise system design and backend development Proven ability to build secure, high-performance, and scalable systems Solid understanding of software engineering best practices (DDD, TDD) Experience working in complex, workflow-driven environments Skills Required: Core Java Spring Framework (Spring Boot, Spring MVC, Spring Data, Spring Security) RESTful API development Microservices architecture SQL and relational databases (e.g., Oracle, MySQL, PostgreSQL) Unit testing & TDD (JUnit, Mockito) Project: Talent Requisition ID:</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What We re Looking For Strong experience in enterprise system design and backend development Proven ability to build secure, high-performance, and scalable systems Solid understanding of software engineering best practices (DDD, TDD) Experience working in complex, workflow-driven environments Skills Required: Core Java Spring Framework (Spring Boot, Spring MVC, Spring Data, Spring Security) RESTful API development Microservices architecture SQL and relational databases (e.g., Oracle, MySQL, PostgreSQL) Unit testing & TDD (JUnit, Mockito)</p><p></p></section>
An Exclusive Retreat of Wellness and Singularity<br>In Partnership with Red Sea Global (RSG)<br>Opening in 2026, Jayasom Wellness Resort at Triple Bay, AMAALA will be a destination like no other—an immersive retreat for adults, families, and private residents seeking deep healing, conscious living, and meaningful connection.<br>Jayasom brings to life a haven of purpose-driven hospitality rooted in holistic health, integrative medicine, and soulful care. This wellness haven will offer tailored journeys anchored in Western science and complementary therapies—ranging from physiotherapy, fitness, and nutrition to spa treatment, mindful recreation, and traditional healing practices. Every experience is designed to restore balance, ignite vitality, and foster connection with self, others, and nature.<br>We’re assembling a pioneering team of healers, wellness practitioners, clinicians, and creatives—individuals who are passionate about elevating human potential and reshaping the future of life.<br>Join Jayasom. Redefine the future of wellness.<br>JOB PURPOSEAssist the leadership team of Jayasom (Amaala) translate the Jayasom’s strategy into actionable programs, and activities, while ensuring the right structure and operational policies and procedures are in place. Provide high level technical support and systems analysis to identify, prevent, and resolve service interruptions in the property’s networks and systems. Ambassador of the company’s wellness and sustainability culture, promote its awareness amongst team members by leading by example and living a healthy and balanced lifestyle.<br>GENERAL RESPONSIBILITIESMaintain effective communication with all levels of the organization and ensure team members have the necessary support to deliver outstanding service. Develop and maintain effective relationships with colleagues, corporate office, guests, ownership. Promote a friendly, dynamic and collaborative work environment that includes, open communication, team work, participation, trust, respect, professionalism and fun. Deliver and participate in meetings as required. Work towards exceeding company’s business targets. Take a positive, resourceful and innovative approach to every project. Carry out any other reasonable duties and responsibilities as assigned.<br>KEY OPERATIONAL RESPONSIBILITIESProvide technical expertise, leadership and project coordination services to support and maintain continuity of the property’s computer systems and networks. Monitor systems usage and needs. Research, identify, and recommend new hardware and applications that will improve the stability of systems and networks. Research, identify, and recommend new hardware, software, and applications to support future and/or complex management information system’s needs. Recommend and implement policies and practices to maximise resource utilisation. Take a lead role in the development, implementation, and maintenance of the data recovery aspects of the property’s disaster recovery plan. Analyse information to determine, recommend, and plan layout for type of computers and equipment, to ensure efficient operation and effective use of allotted space. Maintain knowledge of developments in the area of IT systems and hardware and incorporates new developments into the future systems of the resort. Continuously analyse complex business needs and recommend technical solutions. Lead and prioritize the workload of subordinates. Perform the testing and troubleshooting of application software to ensure the integration of the information system with other systems run smoothly to maximize the efficiency of the data flow and decrease redundancy of data collection activities. Maintain a working knowledge of all information systems software and provide support and training to staff on the use of application software and business processes. Review the status of services and progress of projects and present the status of the projects being delivered to the management team as required. Diagnose hardware and software problems and replace defective components. Plan, coordinate, and implement network security measures to protect data, software and hardware.<br>JOB REQUIREMENTS<br>Qualifications:BSc/BA in Information Technology or Computer Science (preferred)<br>Work Experience:Proven experience as IT Manager in a Resort environment Experience working with multicultural teams Pre-opening experience<br>Knowledge:Management of information systems Computer science Software applications Database management Trends and systems technology in the hospitality industry<br>Competencies:People management Critical and strategic thinking Ability to negotiate and influence others Problem-solving Interpersonal savvy Communication Leadership and navigation Consultation Risk management<br>Technical Skills:Project management Planning, prioritizing and administering Integration systems Analysis and information gathering Performance management Teamwork and collaboration Global and cultural awareness Organization and time management Attention to detail<br>Attitude:Positive Creative and innovative Friendly and approachable Flexible and adaptable to change Reliable Empathetic Strong work ethics and integrity<br>Disclaimer: The above statements are intended to describe the general nature and level of work being performed. This is not an exhaustive list of responsibilities. Position Descriptions are dynamic and change depending on the organizational requirements. All staff may be required to perform duties outside of their normal responsibilities as required.
Job Summary The IT Manager is responsible for leading and managing the organization's IT infrastructure, Microsoft technologies, network, security, unified communications, and end-user computing services. The role ensures the availability, performance, security, and scalability of all IT systems while aligning technology initiatives with business objectives. The IT Manager will oversee day-to-day IT operations, lead technical teams, manage vendors and IT projects, establish operational standards, and ensure the delivery of reliable and secure IT services across all company locations. Key Responsibilities IT Operations & Leadership Lead and manage the IT Infrastructure and Support teams. Define IT operational policies, procedures, and standards. Ensure high availability of all business-critical IT services. Manage incident, problem, and change management processes. Develop IT roadmaps aligned with business objectives. Monitor IT KPIs, SLAs, and operational performance. Manage IT documentation and technical standards. Lead IT projects from planning through implementation. Mentor, coach, and evaluate IT team members. Coordinate with internal departments and external stakeholders. Microsoft Technologies Manage and maintain Microsoft enterprise solutions, including:Active Directory Domain Services, Group Policy Management, DNS & DHCP, Microsoft Exchange Server / Exchange Online, Microsoft 365 Administration, Microsoft Entra ID (Azure Active Directory), Windows Server Administration, File & Print Services, DFS & Storage Management, Remote Desktop Services, Microsoft Intune, Microsoft Defender, Power Shell Automation Infrastructure Management Design, implement, and maintain enterprise infrastructure. Manage virtualization platforms (VMware and/or Hyper-V). Manage storage solutions and SAN/NAS environments. Manage backup and disaster recovery solutions. Monitor system health, capacity, and performance. Ensure business continuity and disaster recovery readiness. Perform infrastructure capacity planning. Lead infrastructure modernization initiatives. Network Management Manage enterprise networking environments including:Core and Access Switching, VLAN implementation, Routing, Network segmentation WAN/LAN, SD-WAN, VPN Technologies, Network redundancy, High Availability, Network monitoring and troubleshooting. Wireless Infrastructure (WiFi) Design and maintain enterprise wireless networks. Configure wireless controllers and access points. Optimize wireless coverage and performance. Implement guest WiFi solutions. Secure wireless environments using enterprise authentication. VoIP & Unified Communications Manage enterprise voice solutions including:IP PBX Systems, SIP Trunks, VoIP Gateways, IP Phones, Softphones, Video Conferencing Solutions, Call Routing, QoS, Voice Network Troubleshooting <br>Passive Infrastructure Manage and supervise passive network infrastructure including:Structured Cabling, Fiber Optic Cabling, Copper Cabling, Patch Panels, Data Cabinets, Rack Installation, Cable Management, Data Center Layout, Labeling Standards, Network Documentation Coordinate with vendors and contractors to ensure installations comply with industry standards and project requirements. <br>Firewall & Security Manage enterprise security solutions including:Next-Generation Firewalls, VPN Solutions, IPS/IDS, Web Filtering, Email Security, Endpoint Protection, Network Access Control, Multi-Factor Authentication, Security Policies, Security Monitoring, Vulnerability Management, Patch Management, Security Incident Response Experience with one or more of the following is preferred:Sophos, Fortinet, Palo Alto, Cisco, Check Point. <br>Monitoring & Automation Implement proactive infrastructure monitoring. Manage monitoring platforms such as Zabbix, PRTG, Grafana, Solar Winds, or similar. Develop automated operational reports and dashboards. Automate repetitive administrative tasks using Power Shell or scripting. <br>Vendor & Asset Management Manage relationships with IT vendors and service providers. Negotiate contracts and service agreements. Manage software licensing compliance. Maintain IT asset inventory. Manage procurement of IT hardware and software.<br>Disaster Recovery & Business Continuity Develop and maintain Disaster Recovery plans. Define Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO). Conduct backup validation and recovery testing. Ensure business continuity requirements are met. <br>Required Qualifications Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field. Minimum 7–10 years of experience in IT Infrastructure and Systems Administration. Minimum 3–5 years of experience managing IT teams. Strong experience managing enterprise IT environments.
Job Post Start Date: 26/07/2026Job Post End Date: 30/07/2026<br>About the Company Established in 1988 as part of Saudi Arabia's strategy to develop self-sufficiency in civil and military aircraft maintenance, overhaul, and modifications through the transfer of technology and the development of Saudi nationals. Vision To lead the future of aviation, space, and defense – setting global standards while powering the ambition of Vision 2030. Mission To deliver high-quality aviation products and services that ensure exceptional customer satisfaction and long-term profitability. Role Summary We are seeking a detail-oriented and proactive Specialist – IT Governance to support the organization's IT governance, compliance, and policy management initiatives. The successful candidate will be responsible for developing and maintaining IT governance documentation, supporting regulatory compliance, coordinating IT audits, monitoring governance controls and KPIs, and contributing to governance maturity across the organization. This role requires strong analytical, documentation, and stakeholder management skills while ensuring alignment with organizational policies and industry best practices. Key Responsibilities IT Governance & Policy Management Develop, maintain, and periodically review IT policies, standards, procedures, and governance documentation. Ensure governance documentation remains aligned with business objectives, regulatory requirements, and industry best practices. Support the implementation and continuous improvement of IT governance processes. Promote governance awareness across the IT organization. Compliance & Regulatory Governance Monitor compliance with IT governance frameworks, internal policies, and regulatory requirements. Support compliance with standards such as NCA Essential Cybersecurity Controls (ECC), ISO standards, COBIT, and ITIL. Identify compliance gaps and recommend corrective actions. Assist in maintaining governance maturity and organizational compliance. IT Audit & Control Management Coordinate internal and external IT audits. Maintain audit documentation and evidence. Track audit findings and remediation actions through closure. Support management responses and follow-up activities related to audit observations. Risk & Governance Reporting Monitor IT governance controls, KPIs, and compliance metrics. Prepare governance dashboards and management reports. Support IT risk assessments and control reviews. Assist in identifying governance improvement opportunities and operational risks. Collaboration & Continuous Improvement Work closely with IT, Cybersecurity, Risk Management, Internal Audit, and business stakeholders. Support governance initiatives and compliance projects. Contribute to continuous improvement of governance processes, documentation, and reporting. Assist in strengthening governance culture across the organization. Required Skills Working knowledge of IT Governance, IT Compliance, and IT Audit practices. Good understanding of governance frameworks such as COBIT, ITIL, ISO 20000, and NCA ECC. Strong analytical and problem-solving skills. Excellent documentation and technical writing abilities. Strong communication and stakeholder management skills. Ability to prepare governance reports, KPIs, and compliance metrics. Good organizational and time management skills. Ability to work collaboratively across multiple IT functions. Leadership Competencies Ownership and accountability. Strong analytical thinking. Attention to detail. Effective communication. Collaboration across cross-functional teams. Continuous improvement mindset. Planning and organizational skills. Required Experience Minimum 2–3 years of experience in IT Governance, IT Compliance, IT Audit, Risk Management, or a related IT discipline. Experience developing and maintaining IT policies, standards, procedures, and governance documentation. Experience supporting internal and external IT audits. Experience monitoring compliance assessments and tracking remediation activities. Education Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related discipline. Preferred Certifications Preferred COBIT Foundation ITIL 4 Foundation ISO/IEC 20000 Foundation ISO 27001 Foundation / Lead Implementer (Preferred) NCA ECC awareness or related governance certifications
Provide technical support to employees by assisting with hardware, software, and IT-related issues. The intern will support daily IT operations while gaining practical experience through the Tamheer Program. Key Responsibilities Provide first-level IT support to users. Assist with hardware and software installation and configuration. Support user account setup and access requests. Maintain IT inventory and equipment records. Assist with system updates and routine maintenance. Perform other tasks assigned by the supervisor. Qualifications Saudi Nationality. Eligible for the Tamheer Program through HRDF. Bachelor's degree or Diploma in Information Technology, Computer Science, Information Systems, or a related field. Skills Basic knowledge of computer hardware, software, and networking. Familiarity with Microsoft Windows and Microsoft Office. Good problem-solving and communication skills. Willingness to learn and work in a team.
IT Support & Venue Technology Specialist Location: Riyadh, Saudi Arabia Contract: 7-Month Fixed-Term Contract Duration: 15 August 2026 – 28 February 2027Work Location: Primarily stadium-based<br>About the Role We are hiring an experienced IT Support & Venue Technology Specialist to provide technical support across stadiums and tournament-related venues in Riyadh. This is a 7-month contract role supporting venue preparation, technology testing, rehearsals and live football tournament operations. The successful candidate will combine IT help desk support, venue technology coordination, troubleshooting and IT asset management. The role requires flexibility to work evenings, weekends and extended hours during matchdays and other critical operational periods.<br>Key Responsibilities Provide first- and second-line IT support to venue teams, employees, contractors and operational stakeholders. Install, configure and troubleshoot laptops, desktops, printers, scanners, mobile devices and other IT equipment. Resolve hardware, software, Microsoft 365, email, user-access, network, Wi-Fi and connectivity issues. Log, prioritise and track incidents through the designated IT help desk or ticketing system. Set up and test IT equipment across stadium offices, accreditation areas, workforce centres, meeting rooms, control rooms and other operational spaces. Conduct venue technology checks before rehearsals, matchdays and live tournament activities. Operate from the venue IT help desk or technology operations centre during live events. Respond immediately to matchday incidents and prioritise issues according to their operational impact. Coordinate with network, telecommunications, audiovisual, access-control and specialist technology teams when required. Maintain live incident logs and provide regular updates until critical issues are resolved. Arrange temporary workarounds, backup equipment and escalation support to minimise operational disruption. Prepare, issue, track and recover IT equipment allocated to venue teams. Maintain accurate IT asset registers, equipment handover records and inventory reports. Ensure spare laptops, chargers, cables, adapters and other essential equipment are available at the venue. Support venue decommissioning and final equipment reconciliation at the end of the project. Follow all IT security, cybersecurity, access-control and data-protection requirements. Prepare daily reports covering incidents, outstanding issues, equipment status and operational risks.<br>Qualifications and Experience Diploma or bachelor’s degree in Information Technology, Computer Science or a related field. Minimum 3 years of experience in IT support, desktop support, IT help desk or venue technology. Previous experience supporting stadiums, football tournaments, sporting events or major live events is strongly preferred. Strong knowledge of Windows operating systems, Microsoft 365 and standard IT equipment. Experience troubleshooting wired networks, Wi-Fi, VPN and general connectivity issues. Familiarity with Active Directory, user-access administration and IT ticketing systems. Experience managing IT assets and equipment inventory. Ability to remain calm and resolve technical issues quickly during live operations. Strong communication, documentation and stakeholder-coordination skills. Good command of English; Arabic would be an advantage. ITIL, Comp TIA or Microsoft certifications would be advantageous. Important Requirements Must be available for the full contract from 15 August 2026 to 28 February 2027. Must be comfortable working primarily from stadiums and tournament venues. Must be flexible to work evenings, weekends, public holidays and extended hours during live tournament periods. Candidates should clearly highlight any stadium, matchday, sporting event or venue technology experience in their CV.
IT Support & Venue Technology Specialist Location: Jeddah, Saudi Arabia Contract: 7-Month Fixed-Term Contract Duration: 15 August 2026 – 28 February 2027Work Location: Primarily stadium-based<br>About the Role We are hiring an experienced IT Support & Venue Technology Specialist to provide technical support across stadiums and tournament-related venues in Jeddah. This is a 7-month contract role supporting venue preparation, technology testing, rehearsals and live football tournament operations. The successful candidate will combine IT help desk support, venue technology coordination, troubleshooting and IT asset management. The role requires flexibility to work evenings, weekends and extended hours during matchdays and other critical operational periods.<br>Key Responsibilities Provide first- and second-line IT support to venue teams, employees, contractors and operational stakeholders. Install, configure and troubleshoot laptops, desktops, printers, scanners, mobile devices and other IT equipment. Resolve hardware, software, Microsoft 365, email, user-access, network, Wi-Fi and connectivity issues. Log, prioritise and track incidents through the designated IT help desk or ticketing system. Set up and test IT equipment across stadium offices, accreditation areas, workforce centres, meeting rooms, control rooms and other operational spaces. Conduct venue technology checks before rehearsals, matchdays and live tournament activities. Operate from the venue IT help desk or technology operations centre during live events. Respond immediately to matchday incidents and prioritise issues according to their operational impact. Coordinate with network, telecommunications, audiovisual, access-control and specialist technology teams when required. Maintain live incident logs and provide regular updates until critical issues are resolved. Arrange temporary workarounds, backup equipment and escalation support to minimise operational disruption. Prepare, issue, track and recover IT equipment allocated to venue teams. Maintain accurate IT asset registers, equipment handover records and inventory reports. Ensure spare laptops, chargers, cables, adapters and other essential equipment are available at the venue. Support venue decommissioning and final equipment reconciliation at the end of the project. Follow all IT security, cybersecurity, access-control and data-protection requirements. Prepare daily reports covering incidents, outstanding issues, equipment status and operational risks. Qualifications and Experience Diploma or bachelor’s degree in Information Technology, Computer Science or a related field. Minimum 3 years of experience in IT support, desktop support, IT help desk or venue technology. Previous experience supporting stadiums, football tournaments, sporting events or major live events is strongly preferred. Strong knowledge of Windows operating systems, Microsoft 365 and standard IT equipment. Experience troubleshooting wired networks, Wi-Fi, VPN and general connectivity issues. Familiarity with Active Directory, user-access administration and IT ticketing systems. Experience managing IT assets and equipment inventory. Ability to remain calm and resolve technical issues quickly during live operations. Strong communication, documentation and stakeholder-coordination skills. Good command of English; Arabic would be an advantage. ITIL, Comp TIA or Microsoft certifications would be advantageous. Important Requirements Must be available for the full contract from 15 August 2026 to 28 February 2027. Must be comfortable working primarily from stadiums and tournament venues in Jeddah. Must be flexible to work evenings, weekends, public holidays and extended hours during live tournament periods. Candidates should clearly highlight any stadium, matchday, sporting event or venue technology experience in their CV.
About the Company<br><br>Plexus Aviation is a forward-thinking company dedicated to enhancing aviation infrastructure and operations through innovative technologies. We are committed to providing efficient and reliable solutions that drive the aviation industry forward. Our team values collaboration, excellence, and adaptability, creating a dynamic workplace geared toward growth and innovation. Plexus Aviation continues to expand its reach by combining industry expertise with cutting-edge technological advances.<br><br>About the Role<br><br>This is a full-time, on-site role for an IT Specialist based in Jeddah. The IT Specialist will monitor, maintain, and enhance IT systems and networks to ensure seamless business operations. Responsibilities include installing and configuring network hardware/software, troubleshooting technical issues, managing network security, and providing prompt IT support to team members. The role requires diligent documentation of IT issues and adherence to cybersecurity policies to ensure system efficiency and confidentiality.<br><br>Responsibilities<br><br>Installing and configuring network hardware/software Troubleshooting technical issues Managing network security Providing prompt IT support to team members Diligent documentation of IT issues Adherence to cybersecurity policies to ensure system efficiency and confidentiality<br><br>Qualifications<br><br>Bachelor's degree in Computer Science, Information Technology, or a related field Professional certifications such as Comp TIA Network+, CCNA, or equivalent are a plus Prior experience in the aviation or transportation industry is an advantage<br><br>Required Skills<br><br>Strong skills in Network Administration and Network Security Proficiency in Information Technology and Troubleshooting Customer Service capabilities, ensuring effective communication and issue resolution Knowledge of cybersecurity practices and ability to implement security protocols Practical knowledge of maintaining IT hardware, software systems, and cloud-based services Ability to work effectively in on-site team settings, ensuring coordination and collaboration<br><br>Preferred Skills<br><br>Prior experience in the aviation or transportation industry is an advantage<br><br>Pay range and compensation package<br><br>Full Time<br><br>Equal Opportunity Statement<br><br>Plexus Aviation is committed to diversity and inclusivity in the workplace.
The ideal candidate will have a wealth of experience tackling various hardware and software problems. They should be comfortable providing technology solutions to employees and working closely with third party software companies to adopt new technologies and efficiently use existing ones. This candidate should have prior experience working with information technology and understand the latest technology trends to ensure the technology in place is up to date.<br><br>Responsibilities Manage technologies and provide administrative assistance for various systems Understand various IT troubleshooting and provide technical support Control and monitor data, network access and backup systems Negotiate and communicate with third-party software providers for new software's and troubleshootin<br>g<br>Qualificatio<br>ns<br>Bachelor's degree in computer science or relevant field5+ years of experience in related field Experience in information technology space and solving various software and hardware problems Strong technical problem solving and communication ski<br>lls
JOB TITLEAssociate – Information Technology | MAF Retail | Head Office Retail<br>ROLE SUMMARYAssociate – Information Technology is responsible for providing the highest quality service with excellent customer care in receiving, prioritizing, documenting, and actively resolving requests from our clients in a timely manner. The role holder is also responsible for talking to users on the telephone working in a busy helpdesk environment.<br>ROLE PROFILEProvide first level support to all business units on all IT related requests Provide hotline support during non-office hours, holidays and weekends when required Provides support for all IT products and services, which includes answering questions and troubleshooting problems Coordinate, test and review request for changes identified by MAF Retail staff Update tickets with appropriate journal entries of activities, and closes tickets with resolution entered upon completion of the job Verify that suggested solutions effectively resolve the users' problems through verbal or email follow up Support the implementation and action plans in order to increase productivity, performance and effectiveness of the operations Report any action that might interfere with the proper functioning of the company<br>REQUIREMENTSBachelor’s Degree in Computer Science or equivalent0-2 years of experience in an IT Department Business communication and presentation skills Highly organized with strong multitasking skills<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
JOB SUMMARY<br>The IT Manager oversees and manages all aspects of IT operation within the hotel to ensure efficient operation by providing a high level of operational availability and stability for both standard network and hotel industry specific technology. The individual drives all initiatives and projects of the hotel and corporate systems strategies.<br>THE ROLE Provide inspirational leadership with a clear vision and direction to team members to ensure delivery of the Capella brand values and vision, to create an amazing experience for all guests and colleagues. Oversees and manages the daily operations of the IT department and ensures that all team members comply with service standards, departmental policies and operating procedures set by the hotel. Ensures and provides flawless, upscale, professional and high-class guest service experiences as a role model and expertise in all IT related matters. Be an exemplary role model in inspiriting team members through strong demonstration of the Capella Culture and Service Philosophy Network and build relations with external service provides in efforts to forecasts technology requirements and upgrades to existing technology to improve effectiveness of installed systems, to deliver highest level of guest experience. Ensures critical system specifically the Property Management System (e.g. OPERA), Accounting system, MICROS Point-of-Sales and others, are available and well-functioning twenty-four (24) hours a day. Establish and maintain system security procedures consistent with control requirements and corporate policy. Establish and maintain backup procedures for all systems to ensure protection from loss of data and ensure backups are carried out in accordance with corporate and local policies. Develop new applications as requested by department heads only after the approval from both the Director of Finance, GM/HM and in consultation with Corporate Office. Act as liaison between Corporate Director of IT and the property to communicate property needs and to keep all departments informed of advances and developments in systems. Establishes strict compliance and ensures that all colleagues within the hotel are trained in data & IT security operating procedure to minimize any potential risks of cyber-attacks. Coordinate with Training Manager in conducting periodical trainings to keep team members and colleagues updated on data & IT security. Maintain an up to date knowledge of the hotel daily services, activities, promotion, and event. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information. Handling complaints and resolving service ‘Glitches’, keep a record of all feedbacks under the appropriate system. Ensures that the issues are resolved in a timely manner to guests’ satisfaction. Foster a positive working environment for all team members and check in regularly to ensure team members satisfaction and maintain strong working relationships within the. Give praises and encouragements for good performances. Maintains strong working relationships with other departments to ensure effective communications for operational issues, serves as a role model for inter-departmental collaboration and support Empower team members to take ownership and responsibility in going beyond to exceed guest expectations. Delegate responsibility and expect accountability and regular feedback. Monitor performances team members and provide effective performance feedback for improvements, recognition and performance appraisal as due. Mentor and guide individual team members’ growth and identify short to long-term goals to achieve and ensure high colleague engagement and welfare. Report any issue or damages and breakdowns within working areas and the hotel to ensure a defect-free facilities and service amenities provided. Lead the daily line-up meeting and constantly remind colleagues of the Capella Service Standards and Culture Philosophy. Attend all Head of Department and any operations related meetings. Review, monitor and control monthly departmental expense support the higher management in Rooms Division budget and forecast report. Provide suggestions and strategies to increase departmental profit generation abilities. Implement department project initiatives to ensure continuous improvement and upscaling of both department operations and team members’ performance. Drive high quality and consistency in standards to achieve mission, vision and goals set by the hotel.<br>TALENT PROFILE<br>Qualification A Bachelor’s Degree in IT is preferred<br>Work Experience3 – 5 years’ experience in managerial role for IT in similar capacity of luxury hotels/resorts<br>Technical Skills Strong working knowledge of MCSE certification Strong Computing skills Excellent command in written and spoken English<br>Kindly be informed only shortlisted candidates will be notified.
Job Summary Provide technical support to employees by assisting with hardware, software, and IT-related issues. The intern will support daily IT operations while gaining practical experience through the Tamheer Program. Key Responsibilities Provide first-level IT support to users. Assist with hardware and software installation and configuration. Troubleshoot basic technical issues and escalate when necessary. Support user account setup and access requests. Maintain IT inventory and equipment records. Assist with system updates and routine maintenance. Perform other tasks assigned by the supervisor. Qualifications Saudi Nationality. Eligible for the Tamheer Program through HRDF. Bachelor's degree or Diploma in Information Technology, Computer Science, Information Systems, or a related field. Skills Basic knowledge of computer hardware, software, and networking. Familiarity with Microsoft Windows and Microsoft Office. Good problem-solving and communication skills. Strong organizational skills and attention to detail. Willingness to learn and work in a team.
Job Summary The IT Manager – Infrastructure, Network & Data Center is responsible for overseeing the organization’s core IT infrastructure, including networks, servers, storage, and data center operations. This role ensures high availability, performance, security, and scalability of IT systems while aligning with business objectives. Key Responsibilities Infrastructure Management Design, implement, and maintain IT infrastructure (servers, storage, virtualization, cloud platforms). Ensure system availability, performance, and reliability through proactive monitoring and maintenance. Manage backup, disaster recovery (DR), and business continuity plans (BCP). Lead infrastructure upgrades, migrations, and optimization initiatives. Network Management Oversee LAN, WAN, Wi-Fi, and VPN infrastructure. Ensure network security, performance, and uptime. Manage firewalls, routers, switches, and load balancers. Monitor network traffic, troubleshoot issues, and implement improvements. Ensure network scalability to support business growth. Data Center Operations Manage on-premises and/or hybrid data center environments. Ensure proper power, cooling, and physical security standards. Monitor server capacity, storage utilization, and hardware lifecycle. Coordinate with vendors for hardware procurement and maintenance. Security & Compliance Implement IT security policies, standards, and best practices. Ensure compliance with relevant frameworks (ISO 27001, NIST, etc.). Manage access controls, patching, and vulnerability management. Respond to security incidents and coordinate remediation efforts. Team & Vendor Management Lead and mentor infrastructure and network teams. Manage external vendors, service providers, and SLAs. Plan and allocate resources effectively across projects and operations. Project & Strategy Develop IT infrastructure roadmaps aligned with business goals. Lead technology transformation initiatives (cloud adoption, automation). Manage budgets for infrastructure and data center operations. Required Qualifications Bachelor’s degree in IT, Computer Science, or related field (Master’s preferred).7+ years of experience in IT infrastructure and network management.3+ years in a managerial or leadership role. Technical Skills Strong knowledge of:Network technologies (TCP/IP, DNS, DHCP, routing/switching) Data center operations and architecture Virtualization (VMware, Hyper-V) Cloud platforms (Azure, AWS, or GCP) Storage systems and backup solutions Security technologies (firewalls, IDS/IPS, endpoint security) Certifications (Preferred) Cisco (CCNP/CCIE) Microsoft (Azure/Azure Architect) VMware (VCP) ITILCISSP or equivalent (for security focus) Soft Skills Strong leadership and team management Problem-solving and decision-making Communication and stakeholder management Strategic thinking and planning KPIs / Success Metrics Infrastructure uptime and availability (SLA compliance) Network performance and incident response time Security incident reduction Project delivery within scope, time, and budget Cost optimization and efficiency improvements
Role Description The Information Technology Specialist at (Saudi Heritage Preservation Society) will provide day-to-day technical support for staff, maintain computer systems, and ensure reliable network operations. This full-time, on-site role in Riyadh, Saudi Arabia involves installing, configuring, and updating hardware and software, monitoring system performance, and resolving technical incidents promptly. The specialist will manage user accounts and access permissions, enforce IT and security policies, and coordinate with vendors and service providers when needed. The role also includes documenting IT procedures, supporting digital tools used in heritage-related projects, and collaborating with other departments to align technology solutions with organizational needs. Qualifications Candidates should possess strong Information Technology fundamentals and hands-on experience with enterprise IT environments. Candidates should possess Network Administration skills, including configuration, monitoring, and maintenance of LAN/WAN and related infrastructure. Candidates should possess Troubleshooting skills, with the ability to diagnose and resolve hardware, software, and connectivity issues efficiently. Candidates should possess Network Security skills, including basic firewall management, access control, and adherence to cybersecurity best practices. Candidates should possess Customer Service skills, with a focus on clear communication, user training, and empathetic support for diverse stakeholders. Relevant bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience. Experience with operating systems (Windows, mac OS), productivity suites, and ticketing or helpdesk systems. Ability to work on-site in Riyadh, manage multiple tasks, and collaborate effectively in a multicultural, mission-driven environment.
About the Job IT Manager — Manufacturing & Retail| Riyadh, Saudi Arabia | Full-Time | On-Site<br>A leading Saudi sweets and bakery company running both a production facility and a growing multi-branch retail network across the Kingdom — operating on integrated ERP, POS, and inventory systems that must stay live every single day, from the production line to the last branch. The role owns the full IT function end-to-end — spanning factory systems, branch operations, infrastructure, and cybersecurity — and is directly accountable for production continuity, branch uptime, and operational stability. Company name shared after initial screening.<br>About the Role:We're looking for an IT Manager who has actually run technology across both a production environment and a multi-branch operation — not someone whose career sat inside a corporate office IT desk, or who only managed tickets in a help-desk queue. You understand what it means when a POS goes down at peak hour or a production line system stalls mid-shift, you've been close to manufacturing systems and production-line automation, you know how to keep ERP, inventory, and shop-floor systems talking to each other, and you can lead a small team that moves fast under operational pressure. This is not a role where IT waits for tickets; it's a role where IT predicts problems before the factory or the branches feel them. If your experience is purely corporate IT, internal applications, or single-site support with no exposure to production or multi-branch environments, this role isn't the right fit.<br>Key Responsibilities<br>Own the full IT function across the factory and all branches — infrastructure, networks, ERP, POS, and end-user systems Support production-line systems and any automation/MES layer, ensuring continuity across production shifts Provide direct, hands-on support for POS and cashier systems to ensure 100% branch operational continuity Maintain, update, and optimize ERP integration across production, inventory, and branch operational workflows Plan, develop, and improve network infrastructure and connectivity across the factory and branches Lead the IT team — assign work, manage performance, and ensure issue resolution within agreed SLAsOversee execution of technical projects with strict adherence to timelines, scope, and deliverables Enforce data protection, information security, and cybersecurity best practices across all systems Identify and escalate technology risks proactively; act as the IT business partner to operations and production leadership.<br><br>Requirements:<br>Minimum 5 years of IT leadership experience, with at least 2 years managing IT in a manufacturing, F&B production, or multi-branch retail environment — this is a requirement, not a preference Bachelor's degree in Information Technology, Computer Science, or a related field. Hands-on, working-level experience with ERP platforms (any of Oracle, SAP, Microsoft Dynamics, Odoo), POS systems, and network infrastructure — actual usage, not vendor-managed exposure. Exposure to production-line systems, manufacturing automation, or MES is a strong advantage Based in or willing to relocate to Riyadh
Company Description Arib is a Saudi Central Bank (SAMA)–licensed digital finance brokerage that simplifies access to personal, home, auto, credit card, and SME financing across the Kingdom of Saudi Arabia. Founded in 2018 and based in Saudi Arabia, Arib uses advanced technology and market expertise to match users with suitable offers from leading licensed banks and finance companies. The platform focuses on fast, secure, and transparent financing experiences tailored to users’ credit profiles and needs. Recognized as a top Saudi startup and a Deloitte Fast 50 and Fast 500 EMEA winner, Arib is committed to financial inclusion, supporting entrepreneurs, and contributing to national economic growth. At Arib, technology professionals can help shape the future of smart financing and connect users with meaningful financial opportunities. Role Description This is a full-time, on-site Information Technology Manager role based in Riyadh. The Information Technology Manager will oversee the planning, implementation, and maintenance of Arib’s IT infrastructure, including networks, servers, endpoints, and cloud environments. This role will manage day-to-day IT operations, ensure system reliability and security, and coordinate with internal stakeholders to support business-critical applications and platforms. The Information Technology Manager will supervise and mentor IT team members, manage vendors and service providers, and ensure adherence to regulatory and security standards. The role will also contribute to technology roadmaps, lead improvement projects, and support incident response, disaster recovery, and business continuity efforts. Qualifications Strong background in IT infrastructure and operations, including networks, servers, cloud services, end-user devices, and system administration. Proficiency in IT security practices such as access control, vulnerability management, data protection, endpoint security, and incident response. Experience managing business applications and platforms, with the ability to coordinate deployments, integrations, upgrades, and troubleshooting. Demonstrated skills in IT governance, including documentation, policies and procedures, asset management, and compliance with relevant regulations. Proven leadership and people management capabilities, including team supervision, performance management, and mentoring. Strong stakeholder management and communication skills, with the ability to translate business needs into technical requirements and solutions. Experience working with financial services, fintech, or regulated environments is highly beneficial. Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field; relevant professional certifications (e.g., ITIL, CISSP, CCNA, Azure/AWS) are a plus. Ability to work on-site in Riyadh, prioritize multiple initiatives, and operate effectively in a fast-paced startup environment.
IT Officer (Saudi National) – Riyadh Galadari Saudi Industrial Company (GSIC) is seeking a proactive and customer-focused IT Officer to join our team in Riyadh.<br>The successful candidate will provide day-to-day IT support across the Kingdom, ensuring employees have the tools and technical assistance required to operate efficiently. This role will be responsible for laptop and desktop setup, system configuration, troubleshooting hardware and software issues and supporting HR with onboarding new employees.<br>Key Responsibilities:Configure, deploy, and maintain laptops, desktops, printers and mobile devices Install, reformat, and reconfigure operating systems and business applications Provide first-line IT support and resolve day-to-day technical issues for users across Saudi Arabia Support HR with new joiner onboarding, including IT account creation, equipment allocation, and workstation setup Troubleshoot hardware, software, network and email-related issues Coordinate with external vendors and service providers when required Maintain IT asset records and ensure equipment is properly tracked and managed Assist with system upgrades, security updates, and IT projects as needed<br>Requirements:Saudi National Diploma or Bachelor's Degree in Information Technology, Computer Science, or a related field3 + years of IT support experience Strong knowledge of Windows operating systems, Microsoft 365, and basic networking Experience setting up, reformatting, configuring, and troubleshooting laptops and desktops Strong problem-solving and communication skills Ability to work independently and support users across multiple locations Fluent in Arabic and English<br>If this sounds like you, apply today.<br>About us Galadari Saudi Industrial Company (GSIC) is a subsidiary of Galadari Bothers Group based in the UAE. GSIC was formed in Saudi Arabia in 2021 to cover the market needs of commercial vehicles, heavy duty trucks, and energy backup solutions with presence in Dammam, Riyadh and Tabuk and Neom. GSIC provides wide range of high performance commercial vehicles and heavy duty trucks from the leading global brands
Job Title: Information Technology Manager Location: Riyadh, Saudi Arabia Employment Type: Full-time, On-site<br>Company Description IFG Holding is a leading Saudi holding company that unites specialized firms across real estate development, contracting, technology, and investment. The organization focuses on disciplined growth and innovation to create an integrated investment ecosystem that delivers long-term value and measurable impact in the Saudi market.<br>IFG Holding’s strategy is closely aligned with Saudi Vision 2030, contributing to economic diversification and the development of sustainable, forward-looking projects. The company provides a collaborative and professional environment for individuals who are motivated to support business growth, operational excellence, and digital transformation across the group’s portfolio companies.<br>Role Description The Information Technology Manager will be responsible for managing and maintaining the company’s IT operations, including infrastructure, networks, servers, communication systems, cybersecurity, user access, business applications, and daily technical support. The role ensures that all IT systems, devices, and technology services operate securely, efficiently, and continuously to support business operations.<br>This position requires hands-on technical experience as well as the ability to coordinate with business leaders, vendors, and internal teams to align technology initiatives with organizational goals, improve system performance, support digital transformation, and ensure compliance with company policies and
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<span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.<br>Skills and Knowledge<br>• <br>Customer and Personal Service<br>- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.<br>• <br>Management of Financial Resources<br>- Determining how money will be spent to get the work done, and accounting for these expenditures.<br>• <br>Administration and Management -<br>Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.<br>• <br>Applied Business Knowledge<br>- Understanding market dynamics, enterprise level objectives and important aspects of the company’s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.<br>• <br>Management of Material Resources<br>- Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.<br>CORE WORK ACTIVITIES<br>Developing and Maintaining Food and Beverage/Culinary Goals<br>• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.<br>• Reviews financial reports and statements to determine how Food and Beverage is performing against budget.<br>• Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.<br>• Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>• Strives to improve service performance.<br>Developing and Maintaining Budgets<br>• Develops and manages Food and Beverage budget.<br>• Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.<br>• Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.<br>• Focuses on maintaining profit margins without compromising guest or employee satisfaction.<br>Leading Food and Beverage/Culinary Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.<br>• Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.<br>• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).<br>• Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team.<br>• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Empowers employees to provide excellent guest service.<br>• Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.<br>• Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).<br>• Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.<br>• Brings issues to the attention of Human Resources as necessary.<br>• Ensures employees are treated fairly and equitably.<br>• Coaches team by providing specific feedback to improve performance.<br>Additional Responsibilities<br>• Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.<br>• Order and purchase equipment and supplies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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1+ years </div>
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Bachelor's degree / higher diploma </div>
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About KUN Investment Holding KUN Investment Holding (KIH) is a private investment holding company established in 2013 and headquartered in Jeddah, with interests spanning healthcare, sports, wellness, hospitality, real estate, logistics, and beyond. We operate with a lean corporate structure where every function carries real ownership, and where technology is expected to be a secure, reliable enabler of the business, not a back-office afterthought.<br>The Role We are seeking a Senior IT Manager to lead KIH's IT function end-to-end: infrastructure, enterprise systems, cybersecurity, and data governance. Reporting to the Chief Administrative Officer, you will own the technology agenda across the holding: maturing IT from reactive support into a well-governed platform, protecting a high-confidentiality environment, and driving the digitization of core workflows. This is a hands-on leadership role. You will set direction, but you will also be close enough to the systems to know when something is wrong before the business does.<br>What You Will Own IT Strategy & Governance Define and execute the IT roadmap in line with business priorities and budget Establish IT policies, standards, and service levels Present technology investment cases and policy recommendations to executive management Infrastructure & Enterprise Systems Own the availability, performance, and lifecycle of IT infrastructure: networks, servers, cloud and on-premise platforms, and end-user computing Manage enterprise platforms including Microsoft 365 and the HRIS (Mena ITech); lead implementations, upgrades, and integrations with minimal business disruption Ensure business continuity and disaster recovery arrangements are defined, tested, and current Cybersecurity & Data Governance Lead the cybersecurity posture: access control, identity management, threat protection, and incident response Establish data governance and information protection practices across systems and information assets Enforce security standards across users, vendors, and systems, with the authority to act Vendors, Licensing & Budget Manage IT vendors, telecom providers, and security partners; negotiate contracts and hold suppliers to service levels Own IT licensing, asset management, and the IT budget with full cost accountability Digitization & Team Leadership Identify and deliver automation of manual workflows across corporate functions Lead, develop, and set standards for the IT team; build a service-oriented support culture<br>Qualifications & Experience Bachelor's degree in Information Technology, Computer Science, or a related field10 to 15 years of progressive IT experience, including team management Demonstrated depth in cybersecurity and IT governance; this is essential, not preferred Strong background across IT infrastructure and operations: networks, servers, cloud platforms, and end-user environments Experience managing enterprise applications (e.g., ERP, HRIS, Microsoft 365), including implementation, integration, and lifecycle management Track record of managing vendors, licensing, and IT budgets, and delivering IT projects on time and within budget Professional certifications (e.g., CISSP, CISM, ITIL, PMP, Microsoft/Azure, CCNP) are an advantage Fluent English and Arabic<br>Who You Are Discreet and trustworthy in an environment where confidentiality is non-negotiable. Accountable: you own outcomes, not tickets. Sound judgment under ambiguity, a leader who develops people, and a service mindset toward the business you enable.