Information Systems Jobs in Saudi
23289 Jobs Found
<div dir="rtl"><h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">نبذة عن الدور</h3>
<p style="margin:0 0 12px; ************;">تعلن <strong style="font-weight:700;">مؤسسة قاول للمقاولات</strong> عن حاجتها لتوظيف <strong style="font-weight:700;">فني ري</strong> للانضمام إلى فريقها في مدينة <strong style="font-weight:700;">بريدة</strong> بمنطقة <strong style="font-weight:700;">القصيم</strong>. يهدف هذا الدور بدوام كامل إلى الإشراف الميداني على أعمال الري وصيانة المزروعات، ويتطلب خبرة عملية تتراوح من <strong style="font-weight:700;">صفر إلى سنة واحدة</strong>. تقدم المؤسسة راتباً شهرياً قدره <strong style="font-weight:700;">6000 ريال سعودي</strong> لهذا المنصب.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">المهام والمسؤوليات الرئيسية</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">متابعة تنفيذ الأعمال اليومية المتعلقة بأنظمة الري وصيانة المزروعات.</li>
<li style="margin:0 0 6px;">تشغيل وتركيب نظم وشبكات الري المختلفة، بما في ذلك معايرتها وصيانتها الدورية.</li>
<li style="margin:0 0 6px;">اختيار نظم الري ومكوناتها المناسبة بناءً على المتطلبات الزراعية والظروف البيئية المحيطة.</li>
<li style="margin:0 0 6px;">معايرة نظم الري لتحقيق أقصى كفاءة في استهلاك المياه، ومراقبة أدائها بانتظام.</li>
<li style="margin:0 0 6px;">إجراء الصيانة الوقائية والتصليحات اللازمة لنظم الري، واستكشاف المكونات المعيبة وإصلاحها.</li>
<li style="margin:0 0 6px;">المساعدة في تصميم نظم ري جديدة أو تحسين النظم القائمة، وتطبيق أحدث المنهجيات.</li>
<li style="margin:0 0 6px;">الالتزام بسياسات وإجراءات الصحة والسلامة والبيئة المعمول بها في جميع الأوقات.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">المتطلبات والمهارات</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">القدرة على تشغيل وتركيب وصيانة شبكات ونظم الري بكفاءة.</li>
<li style="margin:0 0 6px;">مهارات في معايرة أنظمة الري لضمان الاستخدام الأمثل للمياه.</li>
<li style="margin:0 0 6px;">القدرة على استكشاف الأعطال الفنية في مكونات الري وإصلاحها.</li>
<li style="margin:0 0 6px;">فهم جيد للمتطلبات الزراعية والظروف البيئية المؤثرة على نظم الري.</li>
<li style="margin:0 0 6px;">القدرة على العمل ضمن فريق والمساعدة في المهام التصميمية.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">المؤهلات والخبرة</h3>
<p style="margin:0 0 12px; ************;">يتطلب هذا الدور خبرة عملية تتراوح من <strong style="font-weight:700;">صفر إلى سنة واحدة</strong> في مجال الإشراف الميداني على أعمال الري وصيانة المزروعات. يُفضل أن يكون المرشح لديه معرفة عملية بتشغيل وتركيب وصيانة نظم الري المختلفة.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">بيئة العمل</h3>
<p style="margin:0 0 12px; ************;">يعمل <strong style="font-weight:700;">فني الري</strong> ضمن فريق <strong style="font-weight:700;">مؤسسة قاول للمقاولات</strong> في بيئة ميدانية بمدينة <strong style="font-weight:700;">بريدة</strong>، <strong style="font-weight:700;">القصيم</strong>. الوظيفة بدوام كامل وتتطلب التواجد في المواقع المخصصة لأعمال الري والصيانة.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">التقديم للدور</h3>
<p style="margin:0 0 12px; ************;">ندعو المرشحين المؤهلين والمهتمين بهذا الدور إلى تقديم طلباتهم. سيتم مراجعة جميع الطلبات والتواصل مع من تتوافق مؤهلاتهم وخبراتهم مع متطلبات الوظيفة لمتابعة عملية التوظيف.</p></div>
We have an Immediate Job opportunity for Acquiring Business Analyst position.<br>Job Role: Acquiring Business Analyst Job Location: Riyadh, KSAExperience : 7 to 15 Years Notice Period: Immediate to 30 days<br>About Company:At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & Dev Ops, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our Fin Labs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 15,000+, and has 58 offices in 21 countries within key global markets. For more information on the company, please visit our website or Linked In communit<br>Diversity, Equity, and Inclusion:Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and an affirmative-action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements, and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected.<br>Job Description:Senior Business Analyst with deep expertise in the Cards & Payments domain, particularly in Acquiring, Authorization Processing, and Payment Switching platforms. The role requires strong analytical skills, stakeholder management, and solution design capabilities to drive successful delivery across complex payment ecosystems. Requirement Analysis: Gather, document, and validate business requirements across payment systems. Stakeholder Engagement: Collaborate with internal teams, external partners, and vendors to ensure alignment on business needs. Solution Design: Translate business requirements into functional specifications and support solution architecture. Delivery Support: Partner with technology teams during development, testing, and deployment phases to ensure successful implementation. Domain Expertise: Provide subject matter expertise in acquiring, authorization, and switching platforms to guide decision-making. Process Improvement: Identify opportunities to optimize workflows and enhance system efficiency.<br>Required Skills:Proven experience as a Business Analyst in the Cards & Payments industry. Strong knowledge of Acquiring, Authorization Processing, and Payment Switching. Excellent communication and stakeholder management skills. Ability to work across cross-functional teams in a fast-paced environment. Strong problem-solving and analytical skills<br>Qualifications:Bachelor’s or Master’s degree in computer science, Information Systems, or related field<br>Soft Skills:Excellent communication and leadership skills. Strong interpersonal and collaboration skills. Ability to work under pressure and meet tight deadlines. Positive attitude and strong work ethic.
Omni Ops is a Riyadh-based technology solutions provider, serving organizations across Saudi Arabia and beyond. With offices in Jordan, Egypt, and Morocco, we specialize in empowering businesses to migrate and scale their AI technology infrastructure confidently, achieving a high level of maturity in their digital landscapes. Our comprehensive services and products guarantee seamless cloud migration, scalability, and management, ensuring optimal performance and consistent reliability for our valued partners.<br><br>Role Description<br><br>We are seeking a highly capable Delivery Manager to lead the planning, execution, governance, and successful delivery of complex technical projects. The role requires strong project and stakeholder management skills combined with solid technical understanding to manage infrastructure, cloud, integration, application, data, and platform-related initiatives.<br><br>The ideal candidate will be able to work closely with technical teams, business stakeholders, vendors, and leadership to ensure projects are delivered on time, within scope, within budget, and in line with quality and security expectations. This role is especially suited for enterprise environments where delivery depends on close coordination across architecture, engineering, operations, cybersecurity, and business teams.<br><br>Key Responsibilities<br><br>Project Delivery and Governance<br><br> Lead end-to-end delivery of technical projects from initiation through planning, execution, go-live, and closure Develop and maintain project plans, milestones, dependencies, RAID logs, governance packs, and status reports Ensure all projects are delivered within approved scope, timeline, budget, and quality expectations Track project progress and proactively manage deviations, risks, issues, and changes Establish clear governance cadence with internal stakeholders, vendors, and customer teams Prepare and present regular project updates, steering committee materials, and executive summaries Work closely with technical leads, solution architects, engineers, and operations teams to understand delivery requirements, technical risks, and dependencies Translate technical activities into clear delivery plans, milestones, and stakeholder-facing updates Ensure technical workstreams are aligned with architecture, operational readiness, security, compliance, and support requirements Coordinate technical implementation activities including deployment planning, integration readiness, testing, cutover, and hypercare support Follow up on technical blockers and escalate effectively where required<br><br>Stakeholder and Client Management<br><br> Act as the primary point of coordination between business teams, technical teams, partners, and external vendors Build trusted working relationships with client stakeholders and internal leadership Ensure expectations are managed clearly, especially for timelines, dependencies, technical constraints, and delivery risks Support alignment between business requirements and technical implementation approach Facilitate workshops, planning sessions, technical discussions, and project review meetings<br><br>Planning, Dependency, and Resource Coordination<br><br> Coordinate cross-functional teams across multiple workstreams and project phases Manage dependencies across infrastructure, security, networking, application, integration, and operations teams Support resource planning and capacity coordination in collaboration with technical managers and delivery leadership Monitor project critical path and ensure timely decisions on customer-facing and internal dependencies Drive action tracking and follow-through across all project stakeholders<br><br>Quality, Readiness, and Control<br><br> Ensure project deliverables meet agreed acceptance criteria and readiness standards Coordinate testing, UAT readiness, deployment planning, rollback planning, and operational handover Ensure documentation is complete, current, and suitable for governance and handover purposes Promote strong delivery discipline, change control, and compliance with organizational PMO standards Support lessons learned, continuous improvement, and process maturity initiatives<br><br>Required Qualifications<br><br> Bachelor’s degree in Computer Science, Information Technology, Engineering, Information Systems, or a related field 5+ years of experience in project management, delivery management, or program coordination for technical projects Proven experience managing enterprise technology projects involving multiple stakeholders and technical teams Strong understanding of project delivery frameworks, governance practices, and risk management Demonstrated ability to manage technical discussions without needing to act as the technical implementer Experience working in large enterprise, aviation, telecom, cloud, or digital transformation environments is preferred
<h2 class="h5">Job description</h2>
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<span>Role Purpose The Chief Technology & Digital Transformation Officer (CTDTO) is responsible for defining and executing the enterprise-wide technology and digital transformation strategy to enable business growth, operational excellence, innovation, cyber resilience, and long-term competitiveness.<br> The role integrates IT, digital platforms, data, automation, AI, cybersecurity, and emerging technologies into a coherent transformation agenda aligned with corporate strategy, value creation, and shareholder expectations.<br> Key Accountabilities 1.<br> Enterprise Technology & Digital Strategy Define and own the 3–5-year Technology & Digital Transformation Roadmap aligned with corporate and business strategies.<br> Translate business objectives into scalable digital platforms, architectures, and capability roadmaps.<br> Lead modernization of legacy systems and transition to cloud, data-driven, and AI enabled operating models.<br> 2. Digital Transformation & Innovation Drive end-to-end digital transformation across core value chains (manufacturing, supply chain, sales, customer experience, finance, HR, governance).<br> Establish innovation frameworks, digital labs, and partnerships with technology providers, startups, and universities.<br> Sponsor automation, Industry 4.<br>0, IoT, advanced analytics, and smart operations initiatives.<br> 3. IT & Enterprise Architecture Own enterprise architecture, applications landscape, infrastructure, cloud strategy, and integration platforms.<br> Ensure interoperability, scalability, performance, and business continuity across all systems.<br> Lead ERP, CRM, WMS, MES, PLM, BI, and core platform strategy and governance.<br> 4. Cybersecurity & Technology Risk Establish and oversee enterprise cybersecurity, data privacy, and resilience frameworks.<br> Ensure compliance with regulatory, governance, and IPO-readiness requirements (e.<br>g., ISO 27001, NCA, PDPL, SOX-ITGC, CMA/SEC expectations).<br> Lead disaster recovery, business continuity, and crisis response readiness.<br> 5. Data, Analytics & AI Build a unified data strategy (governance, quality, master data, analytics, AI/ML, decision intelligence).<br> Enable real-time executive dashboards, predictive analytics, and AI-driven decision support.<br> Ensure ethical, secure, and compliant use of AI and advanced analytics.<br> 6. Technology Governance & Investment Chair the Technology Investment Committee and Digital Portfolio Review.<br> Prioritize initiatives based on business value, ROI, risk, and strategic alignment.<br> Manage technology budgets, vendors, contracts, and sourcing strategies.<br> 7. Organization & Talent Build and lead a high-performing technology and digital organization (IT, Digital, Data, Cyber, PMO, Architecture).<br> Develop future-ready digital skills, leadership pipelines, and succession plans.<br> Embed agile, product-oriented, and value-delivery operating models.<br> 8. Board & Executive Advisory Act as strategic advisor to the CEO and Board on technology trends, digital risks, and competitive disruption.<br> Present digital transformation progress, investment cases, and risk dashboards to the Board and Audit/Risk Committees.<br> Key Deliverables Group Digital & Technology Strategy and 3-year Roadmap.<br> Enterprise Architecture Blueprint.<br> Cybersecurity & Data Governance Framework.<br> Digital Transformation Portfolio (business cases, ROI, milestones).<br> Industry 4.<br>0 / Smart Factory Program.<br> AI & Advanced Analytics Enablement Program.<br> IT Operating Model & Talent Strategy.<br> Qualifications Bachelor’s degree in engineering, Computer Science, Information Systems, or related field.<br> Master’s degree (MBA, MSc, or equivalent) preferred.<br> Professional certifications (CIO, TOGAF, PMP, ITIL, CISSP, CISM, Cloud Architect) are an advantage.<br> Experience 15–25 years of progressive leadership in Technology, Digital Transformation, or IT.<br> Proven track record as CIO, CDTO, CTO, or equivalent at enterprise or group level.<br> Demonstrated leadership of large-scale ERP, cloud, data, cybersecurity, and digital transformation programs.<br> Experience in regulated, IPO-ready, or publicly listed environments preferred.<br> Exposure to industrial, manufacturing, energy, infrastructure, or complex multi-business groups is a strong advantage.<br> Core Competencies 1.<br> Strategic: Enterprise digital strategy.<br> Technology-enabled business transformation.<br> Board-level governance and risk oversight.<br> 2. Leadership : Visionary, change-driven, and execution-oriented.<br> Ability to align business, technology, and culture.<br> Strong stakeholder influence at CEO and Board level.<br> 3. Technical : Cloud, cybersecurity, data platforms, AI, ERP, Industry 4.<br>0. Enterprise architecture and integration.<br> Digital operating models and agile delivery.<br> 4. Personal Attributes: High integrity and governance mindset.<br> Commercial and value-creation orientation.<br> Systems thinker with strong execution discipline.<br> Change leader with the ability to mobilize large organizations.<br> Any nationality - Bilingual is preferred.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Starlinks is looking for a CX Data & Performance Analyst to support the transformation of the Customer Experience function into a data-driven organization. The successful candidate will collect, organize, analyze, and visualize customer, operational, and commercial data to provide clear visibility of business performance. The role will support decision-making by identifying trends, risks, opportunities, service gaps, SLA performance, customer satisfaction drivers, and operational improvement areas. Key Responsibilities Data Analysis & Reporting Collect and consolidate data from multiple systems and sources. Validate data accuracy and maintain reporting integrity. Prepare daily, weekly, and monthly performance reports. Develop dashboards and visual reports using Power BI and Excel. Present findings and recommendations to management. Customer Experience Performance Monitor Customer Satisfaction (CSAT) performance and trends. Track customer complaints, escalations, and resolution performance. Analyze customer feedback and identify improvement opportunities. Support customer retention and customer health monitoring. Develop account performance scorecards. SLA & Compliance Monitoring Track customer SLA performance and compliance. Monitor operational KPIs against contractual commitments. Identify SLA breaches and performance gaps. Support root cause analysis and corrective action tracking. Maintain customer performance and compliance reports. Operational & Commercial Support Track warehouse and transportation performance indicators. Monitor manual CX trackers and operational records. Track overtime activities and additional charge records. Support revenue protection by identifying missed billable activities. Assist with customer business reviews and performance presentations. Continuous Improvement Identify trends, risks, and opportunities through data analysis. Support improvement projects across Customer Experience and Operations. Recommend actions to improve service quality and customer satisfaction. Help automate reports and reduce manual reporting activities. Key KPIs Customer Satisfaction (CSAT) SLA Compliance Complaint Resolution Time Escalation Volume Customer Retention Customer Health Score On-Time Performance Operational Compliance Overtime Tracking Accuracy Additional Charges Tracking Accuracy Reporting Accuracy Dashboard Utilization</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Data Analytics, Business Administration, Statistics, Information Systems, Industrial Engineering, or a related field.</li><li>0-3 years of experience in data analysis, reporting, business intelligence, customer experience, or operations.</li><li>Fresh graduates with strong analytical skills are encouraged to apply.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Junior Data Engineer supports the development, maintenance, and continuous improvement of Starlinks' data platform by building and maintaining reliable data pipelines that enable business reporting and data-driven decision-making across logistics and warehousing operations. Working closely with experienced Data Engineers, the role is responsible for onboarding new source systems, developing and supporting Bronze-to-gold data pipelines, and contributing to the ongoing enhancement of an established data architecture. Through hands-on delivery, collaboration, mentorship, and code reviews, the role helps ensure the availability of high-quality, scalable, and reliable data solutions while building technical expertise and engineering best practices. Main Job Responsibilities</p><p>Build and maintain ETL/ELT pipelines to ingest data from operational source systems (APIs, file drops, databases) into the Microsoft Fabric data platform. Transform raw data through bronze, silver, and gold layers following the established medallion architecture. Write, optimize, and maintain SQL and Python/PySpark code for data transformation and processing. Apply data quality checks, validation rules, and change detection patterns across ingestion pipelines. Follow and contribute to team standards for naming conventions, schema design, documentation, and Git workflows. Support pipeline monitoring, alert configuration, and issue resolution using Microsoft Fabric Activator. Assist with onboarding new data sources into the enterprise data platform. Troubleshoot and resolve data pipeline failures, performance issues, and data quality incidents. Collaborate with Data Engineers, Data Analysts, and business stakeholders to understand data requirements and deliver reliable data solutions. Participate in code reviews, testing, and deployment activities to ensure high-quality, maintainable solutions. Document data pipelines, source systems, transformation logic, and technical processes to support ongoing maintenance and knowledge sharing. Support the continuous improvement of data engineering processes, automation, and platform performance. Ensure data solutions comply with organisational data governance, security, and engineering best practices. Participate in Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives, contributing to team delivery and continuous improvement.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in computer science, Information Systems, Engineering, or a related field Working knowledge of SQL, you can write queries, joins, and transformations without needing to look up syntax Basic understanding of data pipeline concepts ingestion, transformation, loading Familiarity with at least one cloud data platform (Azure, AWS, or GCP) Willingness to learn Microsoft Fabric hands-on exposure or certification is a strong plus, not a requirement Good communication skills you ask questions when blocked rather than making assumptions</p><p></p></section>
<h2 class="h5">Job description</h2>
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<p>The job description for the Sales Executive role at <b>Digital Solutions Company</b> involves managing sales and developing business for SaaS systems. The Sales Executive will be responsible for marketing and selling the company's digital products based on a SaaS subscription model, including the <b>Quality and Safety Management System</b>. This includes attracting potential clients, understanding their needs, providing detailed proposals, tracking sales opportunities, and closing deals to meet the company's sales objectives and contribute to product expansion within targeted sectors.</p><p><br></p><p><b>Main Responsibilities:</b></p><p><b>Firstly: Client Research and Acquisition</b></p><ul><li>Identify potential clients in targeted sectors for the company's products.</li><li>Build a current database of potential clients including contact information, sector, deal size, and anticipated needs.</li><li>Initial contact with clients through calls, emails, WhatsApp, LinkedIn, and field visits.</li><li>Qualify potential clients and assess their fit for the company's products.</li></ul><p><b>Secondly: Product and Solution Presentation</b></p><ul><li>Provide professional presentations of the company's products, particularly the Quality Management System and the Guidance System.</li><li>Clarify the added value of the systems in terms of efficiency improvement, monitoring, process automation, error reduction, and report generation.</li><li>Execute proposals and demo trials for potential clients.</li><li>Understand client needs and translate them into clear solutions for appropriate offerings.</li></ul><p><b>Thirdly: Sales Opportunity Management</b></p><ul><li>Track clients from initial contact to contract signing.</li><li>Prepare pricing proposals and technical offers in coordination with the relevant management.</li><li>Negotiate with clients within the defined management parameters.</li><li>Monitor contracts, purchase orders, and payments in coordination with the financial management.</li><li>Continuously update the status of each sales opportunity in the client management tool or tracking file.</li></ul><p><b>Fourthly: Relationship Development</b></p><ul><li>Build long-term relationships with existing and potential clients.</li><li>Monitor client satisfaction post-sale in coordination with the technical support team and customer service.</li><li>Propose additional sales opportunities or upgrades for existing clients.</li><li>Represent the company professionally in meetings, exhibitions, conferences, and promotional events.</li></ul><p><b>Fifthly: Reporting and Tracking</b></p><ul><li>Prepare weekly and monthly reports on potential clients, meetings, proposals submitted, open opportunities, and closed deals.</li><li>Analyze reasons for acceptance or rejection of proposals and raise recommendations to management.</li><li>Monitor monthly and quarterly sales performance metrics.</li><li>Identify market needs and client feedback and relay them to the product development team.</li></ul><p>The primary products you will work on include:</p><ul><li><b>Quality Management System:</b> A digital system for managing quality and safety, including field monitoring, auditing, templates, reports, and managing operational samples.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Qualifications</b></p><ul><li>Bachelor's degree in Business Administration, Marketing, Sales, Information Systems, or any relevant field.</li><li>Experience of at least one to three years in sales, preferably in technology solutions or SaaS products.</li><li>Good knowledge of B2B sales methodologies.</li><li>Ability to understand and explain technical products clearly to clients.</li></ul><p><br></p><p><b>Required Skills</b></p><ul><li>Strong communication, persuasion, and negotiation skills.</li><li>Ability to build and maintain relationships.</li><li>Proficient in preparing sales proposals and presentations for clients.</li><li>Analytical skills to assess client needs and link them to appropriate solutions.</li><li>Organizational skills in tracking and documenting sales opportunities.</li><li>Ability to achieve targets and work under pressure.</li><li>Familiarity with CRM tools or tracking software like Trello / Excel / Google Sheets.</li><li>Proficient in using email, WhatsApp for business, and proposal preparation software.</li><li>Professional and formal communication style in correspondence and meetings.</li></ul><p><br></p><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Number of new potential clients acquired monthly.</li><li>Number of meetings and submitted proposals executed.</li><li>Number of pricing proposals submitted.</li><li>Conversion rate of potential clients to active opportunities.</li><li>Closing rate of deals.</li><li>Monthly and quarterly sales revenue.</li><li>Number of new subscriptions in the company's systems.</li><li>Retention rate of clients and renewal of subscriptions.</li><li>Accuracy of client and sales opportunity data.</li><li>Client satisfaction level regarding the sales experience and follow-up.</li></ul><p><br></p><p><b>Responsibilities</b></p><ul><li>Engagement with potential and current clients on behalf of the company.</li><li>Scheduling meetings and presentations.</li><li>Submitting initial proposals from the company.</li><li>Raising requests for approvals and contracts to management for endorsement.</li><li>Representing the company at meetings and exhibitions after management approval.</li></ul><p><br></p><p><b>Work Relationships</b></p><ul><li><b>Internally:</b> Sales management, technical support team, product development team, financial management, marketing.</li><li><b>Externally:</b> Potential and current clients, partners, targeted sectors, event organizers.</li></ul><p><br></p><p><b>Required Personal Traits</b></p><ul><li>Proactive and responsive in interactions.</li><li>Organized and detail-oriented in documentation.</li><li>Passionate about sales and technology.</li><li>Quick learner with the ability to understand digital systems.</li><li>Professional demeanor and conduct that reflects the company's image.</li><li>Persistent with the ability to handle rejection and turn it into opportunity.</li></ul><p><br></p><p><b>Scope of Work</b></p><p>The Sales Executive will focus on expanding the reach of Digital Solutions Company’s products within targeted sectors by building effective sales channels, converting client needs into contractual opportunities, and contributing to increasing the company's recurring revenues through annual or monthly subscriptions for SaaS systems.</p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Position Overview</strong> We are looking for a highly organized, dependable, and detail-oriented Administrative Assistant to join our growing remote operations team. In this role, you will provide essential administrative support across our regional operations in the UAE, Qatar, and Saudi Arabia, helping ensure that our daily processes run efficiently and accurately. This is an excellent opportunity for someone beginning their career in administration or operations. No previous professional experience is required we provide comprehensive training, structured onboarding, and ongoing support to help you succeed. The ideal candidate enjoys working in organized, process-driven environments, pays close attention to detail, and takes pride in producing accurate, high-quality work. You'll play an important role in maintaining records, tracking workflows, organizing documentation, and supporting operational excellence across multiple teams.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Administrative Support & Data Management</strong> Maintain and update spreadsheets, databases, and operational records using Google Sheets and Microsoft Excel. Ensure information is accurate, complete, and consistently formatted. Organize and standardize records, including names, contact details, regional information, and notes. Identify and correct duplicate, incomplete, or inaccurate data. Maintain organized digital filing systems using standardized naming conventions. Track updates, revisions, and administrative changes.</li><li><strong>Workflow & Task Coordination</strong> Review and organize incoming administrative requests. Route tasks to the appropriate team members. Monitor task progress from assignment through completion. Follow up on pending or overdue tasks. Maintain accurate workflow documentation and status updates. Request clarification whenever additional information is needed.</li><li><strong>Reporting & Operational Tracking</strong> Update daily operational trackers and progress logs. Record completed work, ongoing tasks, and follow-up items. Prepare concise progress summaries for internal teams. Identify recurring administrative issues or workflow bottlenecks. Escalate process concerns when necessary. Support reporting with accurate and organized data.</li><li><strong>Scheduling & Coordination</strong> Assist with calendar updates and availability tracking. Send reminders for deadlines, meetings, and required actions. Track onboarding milestones and completion of required checklists. Help ensure internal processes and timelines are followed consistently.</li><li><strong>Quality Assurance & Documentation</strong> Review administrative work for accuracy before submission. Maintain organized documentation and standardized file structures. Ensure records remain current, accessible, and easy to locate. Support updates to internal procedures and documentation. Maintain high standards of accuracy, organization, and compliance.</li></ul><p><strong>Performance Expectations</strong> Successful candidates will consistently:</p><ul><li>Produce accurate work with strong attention to detail.</li><li>Complete assigned tasks reliably and on schedule.</li><li>Communicate clearly and professionally.</li><li>Proactively follow up on missing or incomplete information.</li><li>Maintain organized records and documentation.</li><li>Follow established procedures and workflows.</li><li>Demonstrate accountability while working independently in a remote environment.</li></ul><p><strong>Required Qualifications</strong></p><ul><li>Basic knowledge of Google Sheets or Microsoft Excel.</li><li>Strong written communication skills.</li><li>Excellent organizational and time-management abilities.</li><li>High level of attention to detail.</li><li>Ability to follow instructions carefully and consistently.</li><li>Comfortable performing structured administrative tasks.</li><li>Ability to work independently in a remote environment.</li><li>Reliable computer and internet connection.</li><li>No prior professional experience is required. Full training will be provided.</li></ul><p><strong>Work Details</strong></p><ul><li>Location: Fully Remote</li><li>Regions Supported: UAE, Qatar, and Saudi Arabia</li><li>Schedule: Flexible, with consistent availability expected</li><li>Employment Type: Full-time or Part-time (based on operational requirements)</li><li>Compensation: Competitive and based on experience and level of engagement</li></ul><p><strong>Ideal Candidate</strong> This position is ideal for someone who:</p><ul><li>Is starting a career in administration, operations, or business support.</li><li>Thrives in structured and organized work environments.</li><li>Enjoys managing information, documentation, and administrative processes.</li><li>Values accuracy, consistency, and reliability.</li><li>Is interested in building a long-term remote career with opportunities for growth.</li></ul><p><strong>Growth & Career Development</strong> As part of our team, you'll gain practical experience in:</p><ul><li>Remote operations management</li><li>Administrative coordination</li><li>Workflow and task management</li><li>Data organization and reporting</li><li>Internal documentation and process improvement</li></ul><p>Potential career progression includes:</p><ul><li>Senior Administrative Assistant</li><li>Operations Coordinator</li><li>Quality Assurance Specialist</li><li>Workflow Analyst</li><li>Team Lead</li><li>Operations Supervisor</li></ul><p><strong>Why Join Us?</strong></p><ul><li>100% remote work environment</li><li>Entry-level opportunity with comprehensive training</li><li>Supportive and collaborative team culture</li><li>Clearly defined processes and expectations</li><li>Exposure to regional operations across the MENA market</li><li>Opportunities for long-term career growth and advancement</li></ul><p><strong>Apply Today</strong> If you're organized, dependable, detail-oriented, and looking to start or grow your career in a remote administrative role, we'd love to hear from you. Join our team and build valuable experience while contributing to a fast-growing regional operation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Basic knowledge of Google Sheets or Microsoft Excel.</li><li>Strong written communication skills.</li><li>Excellent organizational and time-management abilities.</li><li>High level of attention to detail.</li><li>Ability to follow instructions carefully and consistently.</li><li>Comfortable performing structured administrative tasks.</li><li>Ability to work independently in a remote environment.</li><li>Reliable computer and internet connection.</li><li>No prior professional experience is required. Full training will be provided.</li></ul><p></p></section>
<div><div ><span lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); display: inline; float: none; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">v</span><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); display: inline; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose </span></strong></p><p ><span ></span></p><p class="MsoPlainText" align="left" ><span >The call center Advisor is responsible for answering customer inbound calls and inquiries:</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Ensure customers bookings and traces are actioned as per network standards</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span ><span> </span>Provide a competent, courteous, efficient and proactive point of contact for customers both internal & extrnal</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Responsible to be on time when scheduled and to adhere to the schedule as stated by the management.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Responsible in helping to achieve revenue and upselling targets through effectively promoting and selling DHL’s products and value added service.</span></p><p ><strong><span ></span></strong></p><p ><strong><span >Your Tasks:</span></strong><span ></span></p><p class="MsoPlainText" align="left" ><span >Service Quality:</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Arrange Booking for pickup.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Customer complaint handling</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Transfer Calls</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Make follow up Calls.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Tracing shipment.<span> <span> </span></span>Open and provide information.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Capture all types of Calls.</span></p><p><span ></span></p><p class="MsoPlainText" align="left" ><span >Customer Service:</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Supply correct & precise information to customers and advise customers of shipment acceptance & carriage.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Sell insurance to customers wherever possible.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Always support customer requests and follow up when needed.</span></p><p><span ></span></p><p><span >Open tracing files, updating customer with shipment process, call the operation to check time of delivery, provide customer with shipping process and requirements, register booking, generate sales leads, open quotes, sells the products and service, address complaints, maintain good relationship with the customers by providing them with the highest quality service possible to offer.</span></p><p><strong><span >Your Profile:</span></strong><span ></span></p><ul><li><span >High school education or above</span></li><li><span >Preferable 1 year experience on Customer service</span></li><li><span >Previous call center experience</span></li><li><span >Previous experience dealing with a wide range of customers face to face or over the phone in busy service industries.</span></li><li><span >Previous experience of telephone and/or electronic order booking system</span></li><li><span >Demonstrated success in achieving target through selling service and products.</span></li><li><span >Excellent typing skills</span></li><li><span >Strong written and verbal communication skills are essential.</span></li><li><span >Fluent in English, Arabic language is an added advantage.</span></li><li><span >Critical thinking</span></li><li><span >Attention to detail.</span></li><li><span >Be an effective team player.</span></li></ul><p ><span ></span></p><p ><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Strong career support in an international environment.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Great culture and colleagues.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Multifarious benefit program.</span></p><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p><p ><span > </span></p></div></div><br></div>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
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<td colspan="6" valign="top">
<p ><strong><span >Job Description </span></strong></p>
</td>
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<tr >
<td colspan="6" valign="top">
<p ><strong><span >OVERVIEW</span></strong></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Job Title</span></strong></p>
</td>
<td valign="top">
<p ><span >Consultant</span></p>
</td>
<td valign="top">
<p ><strong><span >Job Code</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
<td valign="top">
<p ><strong><span >Grade</span></strong></p>
</td>
<td valign="top">
<p ><span >I3</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Group</span></strong></p>
</td>
<td valign="top">
<p ><span >Business Products</span></p>
</td>
<td valign="top">
<p ><strong><span >Division</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >Business Products</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Department</span></strong></p>
</td>
<td valign="top">
<p ><span >Fintech and B2B Horizontal</span></p>
</td>
<td valign="top">
<p ><strong><span >Unit</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span dir="RTL" >-</span></p>
</td>
</tr>
</tbody>
</table>
<p ><span > </span></p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
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<td valign="top">
<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><span >To analyze business opportunities, define business and product requirements, and support the development of business solutions that align with organizational objectives. The role serves as a key liaison between business stakeholders and technical teams, ensuring that business needs are translated into effective, scalable, and value-driven products and services while contributing to product development, process improvement, and operational excellence initiatives.</span></p>
</td>
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<p > </p>
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<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Key Accountabilities</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Key Activities</span></strong></p>
</td>
</tr>
<tr >
<td >
<ol >
<li ><span >Business Opportunity Analysis & Market Research</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Conduct market research and business opportunity assessments to identify growth opportunities and emerging market needs.</span></li>
<li ><span >Analyze market trends, customer requirements, and competitive landscapes to support product planning activities.</span></li>
<li ><span >Evaluate business opportunities and support the development of business cases and recommendations.</span></li>
<li ><span >Provide business insights that support strategic and operational decision-making.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="2">
<li ><span >Product Lifecycle & Roadmap Management</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Support the planning, development, and enhancement of products throughout their lifecycle.</span></li>
<li ><span >Contribute to the definition and maintenance of product roadmaps and priorities.</span></li>
<li ><span >Monitor product performance and recommend enhancements to maximize business value.</span></li>
<li ><span >Collaborate with stakeholders to ensure product objectives align with business goals.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="3">
<li ><span >Requirements Elicitation & Documentation</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Gather, analyze, validate, and document business requirements from stakeholders.</span></li>
<li ><span >Prepare Business Requirement Documents (BRDs), user stories, process flows, and related documentation.</span></li>
<li ><span >Ensure requirements are complete, traceable, and aligned with business objectives.</span></li>
<li ><span >Facilitate requirement review and validation sessions with stakeholders.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="4">
<li ><span >Business Process Analysis & Improvement</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Analyze current business processes and identify opportunities for efficiency improvements.</span></li>
<li ><span >Design future-state processes and operating models using As-Is and To-Be methodologies.</span></li>
<li ><span >Support process optimization initiatives that enhance operational effectiveness.</span></li>
<li ><span >Document process changes and ensure alignment with business requirements.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="5">
<li ><span >Solution Analysis & Integration Support</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Analyze business needs and support solution design activities.</span></li>
<li ><span >Collaborate with technical teams to define integration requirements and business rules.</span></li>
<li ><span >Support API, middleware, and integration-related initiatives from a business perspective.</span></li>
<li ><span >Ensure business requirements are effectively translated into technical solutions.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="6">
<li ><span >Stakeholder Management & Collaboration</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Build effective relationships with business users, product teams, and technology stakeholders.</span></li>
<li ><span >Facilitate workshops, discussions, and requirement gathering sessions.</span></li>
<li ><span >Manage stakeholder expectations and maintain alignment throughout project lifecycles.</span></li>
<li ><span >Communicate business requirements and project updates effectively.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="7">
<li ><span >Agile Delivery Support</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Participate in Agile ceremonies including sprint planning, backlog refinement, and reviews.</span></li>
<li ><span >Support prioritization and management of business requirements within Agile environments.</span></li>
<li ><span >Work closely with product owners and delivery teams to ensure successful implementation.</span></li>
<li ><span >Validate delivered solutions against business expectations and requirements.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="8">
<li ><span >Business Analysis & Reporting</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Develop reports, analyses, and presentations that support business and product decisions.</span></li>
<li ><span >Monitor key business and product performance indicators.</span></li>
<li ><span >Identify risks, issues, and improvement opportunities through business analysis activities.</span></li>
<li ><span >Provide recommendations based on analytical findings and performance data.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="9">
<li ><span >Policies, Processes & Procedures</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="10">
<li ><span >Information Security</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
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<td colspan="2" valign="top">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >Bachelor’s Degree in Business Administration, Information Systems, Computer Science, Industrial Engineering, or a related discipline.</span></li>
</ul>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >3–5 years of experience in Business Analysis, Product Management, Product Development, or related disciplines.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
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<td colspan="3" valign="top">
<p ><strong><span >VERSION TRACKING</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Prepared by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >First review by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td rowspan="3">
<p ><strong><span >Approved by:</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Name</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Signature</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Date</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<p > </p>
</span>
Be the change. Join the world’s most visionary developer.<br>Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel.<br>We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.<br>Join RSG and be part of the positive change for Saudi Arabia and the world.<br>Job Purpose:<br>The SAP Success Factors Employee Central (EC) Consultant provides functional and techno-functional expertise to support, enhance, and optimize the core HR digital platform. This role is responsible for configuration, support, and continuous improvement of Employee Central modules aligned with business processes, organizational policies, and compliance requirements.<br>The consultant works closely with HR business stakeholders, integration teams, and technical partners to ensure stable operations, accurate data management, seamless integrations, and high system adoption across the organization’s HR landscape.<br>Job Responsibilities:<br>Act as the primary offshore EC functional consultant supporting core HR processes across Employee Central. Configure and support Employee Central modules, including Core HR, Organizational Management, Position Management, Job Structures, and Workforce Data. Handle L2/L3 incidents and service requests, performing root cause analysis and recommending long-term fixes. Manage and support data models (Corporate, Country-Specific, Foundation Objects, MDF objects). Support EC business rules, workflows, alerts, and validations aligned with HR policies. Perform end-to-end testing (unit, regression, UAT support) for enhancements and releases. Support data imports, mass changes, and data corrections using import tools and templates. Collaborate with integration teams on EC integrations (Payroll, Time Off, LMS, 3rd party systems). Ensure data accuracy, consistency, and compliance with HR and regulatory requirements. Maintain system documentation, configuration workbooks, and functional specifications.<br>Deliverables / Expected Outcomes:<br>Stable and reliable Employee Central operations with minimal production issues. Timely resolution of HR system incidents and service requests within agreed SLAs. Well-documented configurations, business rules, and process flows. Accurate HR master data and organizational structures supporting downstream systems. Successful delivery of EC enhancements aligned with business requirements. Clean audit-ready processes and configurations compliant with HR governance standards. Effective support during releases with minimal business disruption.<br>Qualifications:<br>Bachelor’s Degree in, Information Systems, Computer Science, or related field.<br>Certifications (if any):<br>SAP Success Factors Employee Central Certification (Optional) ITIL Foundation Certification (optional)<br>Skills: <br>SAP Success Factors Employee Central – configuration & support Data Models (Corporate, Country-Specific, Foundation Objects, MDF) Business Rules Framework (Alerts, Validations, Workflows) Position Management (Legacy / Position Management 2.0) Organizational Management & Job Structures Data Imports & Mass Data Maintenance Role-Based Permissions (RBP) EC Integrations (Inbound/Outbound, Employee Data Replication – knowledge level) Issue troubleshooting, root cause analysis, and support lifecycle management<br>Preferred / Nice-to-Have Skills:<br>Experience in large, multi-country EC implementations Experience supporting Saudi localization (GOSI, regional HR requirements) Knowledge of adjacent modules (Time Off, PMGM, LMS, Recruiting) Exposure to payroll or third-party integrations<br>Tools / Platforms / Technologies:<br>SAP Success Factors Employee Central SAP Success Factors Admin Center Data Import / Export Tools SAP Integration Center (knowledge level) SAP Cloud Integration / Middleware (collaboration level) Service Now / Jira (ITSM tools) MS Excel (advanced – data validation, reconciliation)<br>For more information about Red Sea Global, visit:???? Website: https://www.redseaglobal.com/en???? Linked In: https://www.linkedin.com/company/red-sea-global/▶️You Tube: https://www.youtube.com/channel/UCMo1f SbA3i Ohvv C8OP0IYNA???? X: @RedSeaGlobal
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Key Responsibilities Change and Release Control Review, assess, and validate change and release requests to identify potential risks, conflicts, dependencies, and overall business impact.<br> Facilitate and govern Change Advisory Board (CAB) and Emergency Change Advisory Board (ECAB) meetings, ensuring informed decision-making for both changes and releases, with clear accountability and approval outcomes.<br> Own and maintain the Change & Release Calendar , ensuring alignment between planned changes, release windows, blackout periods, and business-critical events to minimize service disruption.<br> Plan, coordinate, and govern software and infrastructure releases across environments (DEV, SIT, UAT, PROD), ensuring readiness, approvals, and adherence to agreed release windows.<br> Ensure all Changes and releases meet Change and release readiness criteria , including testing evidence, rollback plans, risk assessments, security approvals, and business sign-off prior to production deployment.<br> Maintain accurate and auditable change and release documentation , including requests, approvals, release notes, implementation steps, rollback procedures, and post-release outcomes.<br> Monitor and analyze Change & Release Management KPIs (e.<br>g., change success rate, emergency changes, release failure rate, rollback frequency), identifying trends, risks, and opportunities for continuous improvement.<br> Conduct and govern Post-Implementation Reviews (PIRs) for changes and releases, ensuring lessons learned are captured, corrective actions are tracked, and systemic issues are addressed.<br> Support internal and external audits related to IT Change and Release Management by providing evidence, process compliance, and improvement actions.<br> Work closely with IT operations, development teams, business units, cybersecurity, QA, and third-party vendors to coordinate change and release activities end-to-end.<br> Provide clear, timely communication on change and release status , risks, dependencies, and impact assessments to all relevant stakeholders, including management and business owners.<br> Enforce adherence to Change & Release Management policies, standards, and governance frameworks , ensuring alignment with ITIL best practices and organizational controls.<br> IT Demand Management: 1.<br> overseeing and coordinating the demand management process.<br> 2. works with business relationship managers, service portfolio managers, service level managers, and other stakeholders to understand the current and future demand for IT services, 3.<br> plan and implement appropriate strategies to manage and influence the demand.<br> 4. identifies and resolves any issues or risks that may affect the service delivery 5.<br> Aligning IT strategy with business strategy and goals for long term planning Delegating authority to teams 6.<br> communicating and updating the process owning and configuring the tools or templates to support the process.<br> 7. 7-ensuring that the process runs smoothly 8.<br> 9- facilitate the demand management meetings and events 9.<br> 9-work with the requestors to prepare the deliverables needed 10.<br> 10-capture the dispositions of the demand items and ensure they move into their next phase based on those outcomes Education Bachelor’s degree in Information Technology, Computer Science , Information System or a related field.<br> Experience Between 5+ years of experience in in IT Change Management, IT Change & Release Management, or IT Service Management roles.<br> Certifications ITIL Foundation certification Technical Skills · Excellent communication, negotiation, and presentation skills · Highly organized with excellent time management skills Strong understanding of IT infrastructure, enterprise applications, and cloud environments .<br> Practical knowledge of Agile, DevOps, and CI/CD pipelines , and how governance integrates with them.<br> Ability to assess technical risks without being execution-level technical</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>We are looking for a talented and skilled </span></span><span>Electronic Specialist</span> <span><span>to join our multicultural and diverse team in Kuwait. Coordinate and guide technicians in, electrical, and electronic maintenance activities within the Steel Making Plant. Ensure proper execution of Maintenance (PM & Condition Monitoring), repair, spares Preparation and calibration tasks to maintain safe, reliable, and efficient equipment operation. Verify the quality of work, support production during breakdowns and roll changes, and ensure compliance with safety and operational standards. </span></span></p><br><br><p><strong>KEY ACCOUNTABILITIES <span><span>:</span></span></strong></p><br><span>• Coordinate electrical and electronics maintenance schedules and troubleshooting activities across assigned areas. </span><br><span>• Guide technicians in condition monitoring, testing, calibration, and repair of electrical and automation control systems. </span><br><span>• Ensure necessary tools, parts, and equipment are identified, prepared, and available before starting maintenance work.</span><br><span>• Carry out preventive and corrective maintenance as per work orders and update SAP with accurate feedback and closure details. </span><br><span>• Perform condition monitoring of motors, drives, and PLC systems, and upload results promptly in SAP for record accuracy. </span><br><span>• Maintain and troubleshoot AC and DC drives, PLCs, and automation systems to minimize breakdowns and ensure operational continuity. </span><br><span>• Support Root Cause Analysis (RCA) investigations by providing accurate failure observations, field-level feedback, and execution-level insights, contributing practical knowledge of equipment behavior and maintenance conditions. Apply approved preventive actions and updated maintenance tasks resulting from RCA outcomes. </span><br><span>• Perform inspection, preservation, and functional testing of critical spare parts stored in the warehouse, in accordance with defined procedures, checklists, and schedules, ensuring spares remain reliable, protected, and ready for installation when needed. </span><br><span>• Accurately record maintenance execution data in SAP, including work performed, failure symptoms, parts replaced, and observations, ensuring factual, complete, and timely information to support equipment history, analysis, and maintenance plan improvement. </span><br><span>• Verify functionality of automation systems, alarms, communication signals, and sensors to ensure reliable operation. </span><br><span>• Ensure the accuracy and availability of automation devices, instruments, and control components during plant operations.</span><br><span>• Support production and maintenance teams during equipment breakdowns, upgrades, or shutdowns to minimize downtime. </span><br><span>• Maintain proper housekeeping, cleaning of electrical parts, tools, and always ensure safe working practices. </span><br><span>• Participate in and execute approved equipment improvement, modification, and redesign activities, including minor projects and reliability initiatives, using internal resources, in coordination with Maintenance Engineers and Supervisors.</span><br><br><br><strong>QUALIFICATIONS, EXPERIENCE & SKILLS </strong><strong>:</strong><br><strong>• Required Qualifications: </strong><br>- Technical Certificate, Diploma or Bachelor’s Degree in Electrical Technology, Electrical Maintenance, Electrical/Electronics Engineering, Instrumentation, or related discipline.<br><strong>• Preferred Experience: </strong><br>- Technical Certificate: Minimum 7 years of electrical maintenance experience in steel industry or heavy industry operations. <br>- Diploma: Minimum 5 years of electrical maintenance experience in steel industry or heavy industry operations. <br>- Bachelor’s Degree: Minimum 3 years of electrical maintenance experience in steel industry or heavy industry operations. <br>- Relevant experience may include: o Prior experience guiding technicians in steel plants, rolling mills, or similar continuous process industries. <br>o Hands-on involvement in breakdown maintenance, shutdown activities, and preventive maintenance programs. <br>o Familiarity with high-temperature operations, automated production systems, and industrial safety practices. <br>o Experience in electrical, electronic, and automation maintenance of rolling mill equipment, including motors, drives, PLC-based control systems, and field instrumentation. <br><strong>Skills:</strong><br>- Technical competence in maintenance and troubleshooting of AC and DC motors, drives, PLCs, and basic automation systems. <br>- Ability to perform and interpret condition monitoring, testing, and calibration of electrical and electronic equipment. <br>- Ability to identify control system abnormalities, alarms, and signal issues, and support corrective actions under engineering guidance.<br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Eram Talent, a leading recruitment consultancy is seeking a highly motivated Procurement Buyer to join our team in Saudi Arabia.<br> With an unwavering commitment to excellence, we specialize in connecting top talent with exceptional job opportunities across various sectors.<br> The Procurement Buyer is responsible for purchasing project-related goods, materials, and services to support operational requirements.<br> The role ensures continuity of supply while optimizing cost, quality, and delivery performance.<br> Preference is given to candidates with experience in the oil & gas or petrochemical industry .<br> Key Responsibilities: Source and procure project goods, materials, and services in line with company policies and procedures.<br> Evaluate supplier quotations based on price, quality, delivery, and technical compliance.<br> Ensure continuity of supply to support operational and project needs.<br> Coordinate with internal stakeholders (engineering, projects, operations, and finance) to clarify requirements and specifications.<br> Manage purchase orders, follow up on deliveries, and resolve supply issues or delays.<br> Support supplier evaluation, negotiation, and performance monitoring.<br> Ensure compliance with contractual, commercial, and ethical standards.<br> Maintain accurate procurement records and documentation.<br> Bachelor’s degree in Supply Chain Management, Engineering, MIS, or a related field.<br> Proven experience in procurement, preferably within oil & gas or petrochemical industries.<br> Strong knowledge of procurement processes, supplier management, and contract terms.<br> Ability to work with project teams and manage multiple priorities.<br> Good analytical, negotiation, and communication skills.<br> Familiarity with ERP systems and procurement tools is an advantage.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Role Purpose The Chief Technology & Digital Transformation Officer (CTDTO) is responsible for defining and executing the enterprise-wide technology and digital transformation strategy to enable business growth, operational excellence, innovation, cyber resilience, and long-term competitiveness.<br> The role integrates IT, digital platforms, data, automation, AI, cybersecurity, and emerging technologies into a coherent transformation agenda aligned with corporate strategy, value creation, and shareholder expectations.<br> Key Accountabilities 1.<br> Enterprise Technology & Digital Strategy Define and own the 3–5-year Technology & Digital Transformation Roadmap aligned with corporate and business strategies.<br> Translate business objectives into scalable digital platforms, architectures, and capability roadmaps.<br> Lead modernization of legacy systems and transition to cloud, data-driven, and AI enabled operating models.<br> 2. Digital Transformation & Innovation Drive end-to-end digital transformation across core value chains (manufacturing, supply chain, sales, customer experience, finance, HR, governance).<br> Establish innovation frameworks, digital labs, and partnerships with technology providers, startups, and universities.<br> Sponsor automation, Industry 4.<br>0, IoT, advanced analytics, and smart operations initiatives.<br> 3. IT & Enterprise Architecture Own enterprise architecture, applications landscape, infrastructure, cloud strategy, and integration platforms.<br> Ensure interoperability, scalability, performance, and business continuity across all systems.<br> Lead ERP, CRM, WMS, MES, PLM, BI, and core platform strategy and governance.<br> 4. Cybersecurity & Technology Risk Establish and oversee enterprise cybersecurity, data privacy, and resilience frameworks.<br> Ensure compliance with regulatory, governance, and IPO-readiness requirements (e.<br>g., ISO 27001, NCA, PDPL, SOX-ITGC, CMA/SEC expectations).<br> Lead disaster recovery, business continuity, and crisis response readiness.<br> 5. Data, Analytics & AI Build a unified data strategy (governance, quality, master data, analytics, AI/ML, decision intelligence).<br> Enable real-time executive dashboards, predictive analytics, and AI-driven decision support.<br> Ensure ethical, secure, and compliant use of AI and advanced analytics.<br> 6. Technology Governance & Investment Chair the Technology Investment Committee and Digital Portfolio Review.<br> Prioritize initiatives based on business value, ROI, risk, and strategic alignment.<br> Manage technology budgets, vendors, contracts, and sourcing strategies.<br> 7. Organization & Talent Build and lead a high-performing technology and digital organization (IT, Digital, Data, Cyber, PMO, Architecture).<br> Develop future-ready digital skills, leadership pipelines, and succession plans.<br> Embed agile, product-oriented, and value-delivery operating models.<br> 8. Board & Executive Advisory Act as strategic advisor to the CEO and Board on technology trends, digital risks, and competitive disruption.<br> Present digital transformation progress, investment cases, and risk dashboards to the Board and Audit/Risk Committees.<br> Key Deliverables Group Digital & Technology Strategy and 3-year Roadmap.<br> Enterprise Architecture Blueprint.<br> Cybersecurity & Data Governance Framework.<br> Digital Transformation Portfolio (business cases, ROI, milestones).<br> Industry 4.<br>0 / Smart Factory Program.<br> AI & Advanced Analytics Enablement Program.<br> IT Operating Model & Talent Strategy.<br> Qualifications Bachelor’s degree in engineering, Computer Science, Information Systems, or related field.<br> Master’s degree (MBA, MSc, or equivalent) preferred.<br> Professional certifications (CIO, TOGAF, PMP, ITIL, CISSP, CISM, Cloud Architect) are an advantage.<br> Experience 15–25 years of progressive leadership in Technology, Digital Transformation, or IT.<br> Proven track record as CIO, CDTO, CTO, or equivalent at enterprise or group level.<br> Demonstrated leadership of large-scale ERP, cloud, data, cybersecurity, and digital transformation programs.<br> Experience in regulated, IPO-ready, or publicly listed environments preferred.<br> Exposure to industrial, manufacturing, energy, infrastructure, or complex multi-business groups is a strong advantage.<br> Core Competencies 1.<br> Strategic: Enterprise digital strategy.<br> Technology-enabled business transformation.<br> Board-level governance and risk oversight.<br> 2. Leadership : Visionary, change-driven, and execution-oriented.<br> Ability to align business, technology, and culture.<br> Strong stakeholder influence at CEO and Board level.<br> 3. Technical : Cloud, cybersecurity, data platforms, AI, ERP, Industry 4.<br>0. Enterprise architecture and integration.<br> Digital operating models and agile delivery.<br> 4. Personal Attributes: High integrity and governance mindset.<br> Commercial and value-creation orientation.<br> Systems thinker with strong execution discipline.<br> Change leader with the ability to mobilize large organizations.<br> Any nationality - Bilingual is preferred.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Associate Storekeeper / Warehouse Operator is responsible for receiving, storing, issuing, and maintaining inventory while ensuring accurate stock records and efficient warehouse operations.<br> The role supports the smooth movement of materials by following established safety, quality, and inventory control procedures.<br> Key Responsibilities Receive, inspect, and verify incoming materials against purchase orders and delivery documents.<br> Store materials in designated locations following warehouse layout and storage standards.<br> Pick, pack, and issue materials accurately according to approved requests.<br> Perform inventory transactions in the ERP/WMS system and maintain accurate stock records.<br> Conduct routine cycle counts and support periodic physical inventory activities.<br> Monitor stock levels and report shortages, damages, or discrepancies to the supervisor.<br> Ensure proper labeling, identification, and traceability of inventory.<br> Load and unload deliveries using appropriate material handling equipment, where authorized.<br> Maintain warehouse cleanliness, organization, and compliance with 5S standards.<br> Follow company safety policies and use appropriate personal protective equipment (PPE).<br> Qualifications High school diploma or equivalent; a diploma or certification in logistics, warehousing, or supply chain is an advantage.<br> 0 –4 years of experience in warehouse, stores, or inventory operations.<br> Experience with ERP or Warehouse Management Systems (WMS) is preferred.<br> Forklift certification is an advantage (where applicable).<br> Skills & Competencies Knowledge of warehouse operations and inventory control.<br> Basic computer proficiency, including Microsoft Office and ERP systems.<br> Good organizational and time management skills.<br> Strong attention to detail and accuracy.<br> Ability to work in a fast-paced environment.<br> Good communication and teamwork skills.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<div dir="rtl"><h3 >نبذة عن الدور</h3>
<p >تبحث <strong >شركة زهران للصيانه والتشغيل</strong> عن <strong >فني تدفئة وتهوية وتكييف</strong> للانضمام إلى فريقها المتخصص في مدينة <strong >الرياض</strong>. يمثل هذا الدور فرصة للمحترفين ذوي الخبرة في مجال أنظمة التكييف والتدفئة والتهوية، ويتطلب التزاماً بالعمل بدوام كامل.</p> <h3 >الهدف الرئيسي للوظيفة</h3>
<p >تتمثل المسؤولية الأساسية لهذا الدور في ضمان الأداء الأمثل لأنظمة التكييف والتدفئة والتهوية. يشمل ذلك تركيب وصيانة وتصليح مجموعة واسعة من المعدات، مثل وحدات التكييف ومضخات التدفئة ومكيفات الهواء، لضمان بيئة عمل مريحة وفعالة.</p> <h3 >المهام والمسؤوليات</h3>
<ul >
<li >تنفيذ عمليات تركيب وصيانة وتصليح معدات التكييف والتدفئة والتهوية المختلفة.</li>
<li >المساهمة بفعالية في مراحل تصميم نظم التهوية وتكييف الهواء والتدفئة، وتقديم المشورة الفنية بشأن اختيار المواد ومعايير الجودة المطلوبة.</li>
<li >تقديم الدعم اللازم للمشروعات الهندسية، والإشراف المباشر على تنفيذ العمليات وتركيب النظم، بالإضافة إلى وضع الجداول الزمنية وتقديرات التكلفة المرتبطة بها.</li>
<li >المشاركة في أعمال الصيانة الدورية والتصليحات الطارئة للنظم لضمان استمرارية عملها بكفاءة.</li>
<li >مراقبة الجوانب الفنية المتعلقة بإنتاج وتركيب واستعمال وصيانة منظومات وأجهزة ومعدات التدفئة والتهوية والتكييف، للتأكد من دقة الأداء ومطابقة جميع المواصفات الفنية.</li>
<li >الالتزام الصارم بجميع سياسات وإجراءات الصحة والسلامة والبيئة المعمول بها في الشركة والمشاريع.</li>
</ul> <h3 >المؤهلات والخبرات</h3>
<ul >
<li >خبرة عملية لا تقل عن <strong >سنتين وتصل إلى خمس سنوات</strong> في مجال التدفئة والتهوية وتكييف الهواء (HVAC).</li>
</ul> <h3 >موقع العمل ونوعه</h3>
<p >تتمركز هذه الوظيفة في مدينة <strong >الرياض</strong>، المملكة العربية السعودية، وهي وظيفة بدوام كامل تتطلب التواجد في الموقع.</p> <h3 >تقديم الطلبات</h3>
<p >ندعو المهتمين الذين يستوفون المتطلبات المذكورة أعلاه إلى تقديم طلباتهم للنظر فيها.</p></div>
<p>We are looking for Business Intelligence Analyst to join our fast paced and self-accountable team that delivers enterprise level products for local and global markets. The Business Intelligence Analyst will design, develop, and maintain BI solutions that transform raw data into meaningful insights to support business decision-making. The role requires hands-on expertise in data visualization tools such as Grafana, Tableau, and Power BI, along with solid experience in data warehousing concepts and ETL processes using tools like Alteryx or similar platforms.
The BI Analyst will collaborate with business stakeholders and IT teams to understand data requirements, build analytical dashboards, and deliver actionable intelligence across insurance operations, financial performance, and customer analytics.
Let’s develop your future together, where you can design, innovate, and shape modern data ecosystems.
Data Visualization & Dashboard Development:
• Dashboard Design: Design and develop interactive dashboards and reports using Power BI, Tableau, and/or Grafana tailored to business stakeholder needs.
• KPI Monitoring: Build and maintain KPI scorecards, trend analysis, and performance dashboards for executive and operational audiences.
• Self-Service BI: Enable self-service analytics by creating reusable data models, templates, and guided analytics for business users.
• Visualization Standards: Establish and enforce data visualization best practices, including consistent branding, accessibility, and layout standards.
• Report Automation: Automate scheduled reports and alerts to reduce manual reporting overhead.
Data Warehousing & Analytics:
• Data Warehouse Management: Support the design, development, and maintenance of the enterprise data warehouse (EDW) including dimensional modelling (star/snowflake schemas).
• Data Modelling: Create and maintain semantic data models, calculated measures, and hierarchies optimized for analytical consumption.
• Query Optimization: Write and optimize complex SQL queries to extract, aggregate, and transform data for reporting and analytics use cases.
• Data Governance: Ensure data definitions, lineage, and cataloguing are maintained for all BI assets.
• Ad Hoc Analysis: Respond to ad hoc data analysis requests from business teams, delivering insights in a timely and accurate manner.
ETL & Data Integration:
• ETL Development: Design, build, and maintain ETL/ELT workflows using Alteryx, SSIS, or similar platforms to ingest and transform data from source systems.
• Data Pipeline Monitoring: Monitor ETL job execution, handle failures, and ensure data loads complete within defined SLAs.
• Source System Integration: Integrate data from core insurance platforms, CRM, financial systems, and external regulatory feeds.
• Data Quality Management: Implement data validation rules and quality checks within pipelines to ensure data integrity.
• Change Management: Manage impact of source system changes on downstream ETL pipelines and BI reports.
Collaboration & Stakeholder Engagement:
• Requirements Gathering: Work closely with business owners, finance, operations, and compliance teams to translate analytical requirements into BI solutions.
• Documentation: Maintain thorough documentation of data models, dashboard designs, ETL logic, and data dictionaries.
• Training & Support: Provide training and ongoing support to business users on BI tools and self-service capabilities.</p><p>• Bachelor's degree in Computer Science, Information Technology, Statistics, Data Science, or a related field, or equivalent work experience
• Minimum of 5 years of experience in a Business Intelligence, Data Analytics, or related role
• Proven hands-on experience developing dashboards and reports in Power BI, Tableau, or Grafana
• Solid experience designing and developing ETL workflows using Alteryx, SSIS, or similar tools
• Demonstrated experience working with data warehouses, dimensional models, and large datasets
• Strong SQL skills with experience writing complex queries for data extraction and transformation
• Experience in the insurance, financial services, or a regulated industry is highly preferred
• Familiarity with Saudi regulatory reporting requirements (SAMA, ZATCA) is an advantage
• Certifications (preferred): Microsoft Certified: Data Analyst Associate (Power BI), Tableau Desktop Specialist/Certified Associate, Alteryx Designer Core/Advanced, or equivalent BI/analytics certification, OCI Certification
Technical Requirements:
• Data Visualization Tools: Power BI (Desktop, Service, Embedded), Tableau (Desktop, Server), Grafana, or equivalent BI platforms
• ETL / Data Integration Tools: Alteryx Designer, SSIS (SQL Server Integration Services), Azure Data Factory, Informatica, or similar
• Data Warehousing: Dimensional modelling, star/snowflake schemas, Azure Synapse Analytics, AWS Redshift, Snowflake, Oracle Data Warehouse Cloud Services, or on-premises DWH platforms
• Query Languages: Advanced SQL (T-SQL, PL/SQL), DAX (Power BI), MDX, and familiarity with Python or R for data analysis
• Databases: SQL Server, Oracle, PostgreSQL, or equivalent RDBMS, No SQL, document base, and schemeless DBs
• Cloud Platforms (preferred): OCI, Microsoft Azure (Azure Data Factory, Synapse, Azure Analysis Services), AWS, or Google Cloud
• Scripting & Automation: PowerShell, Python, or Bash for task automation and data pipeline scripting
• Version Control: Git-based version control for BI assets and ETL scripts</p>
<div dir="rtl"><h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">نبذة عن الوظيفة</h3>
<p style="margin:0 0 12px; ************;">تبحث شركة تدلل المتحدة التجارية عن <strong style="font-weight:700;">فني نظم حاسب آلي</strong> للانضمام إلى فريقها في جدة، مكة المكرمة. يركز هذا الدور بدوام كامل على دعم العمليات التقنية من خلال جمع البيانات، تحليل مكونات النظم، والمساهمة في تصميم وتوثيق الإجراءات الفنية.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">المهام والمسؤوليات الرئيسية</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">إعداد النماذج الخاصة بجمع البيانات والمعلومات وجمعها من مصادرها المختلفة.</li>
<li style="margin:0 0 6px;">إعداد النماذج الأولية للدراسة التحليلية ودراسة وحدة جزئية من النظام وتحليلها وفقاً لاحتياجات المستخدم.</li>
<li style="margin:0 0 6px;">متابعة ومراقبة وتوثيق إجراءات فحص النظام وإعداد أدلة الاستخدام.</li>
<li style="margin:0 0 6px;">تصميم فرعيات النظام مثل شاشات الإدخال والإخراج، وتوثيق فرعيات النظام.</li>
<li style="margin:0 0 6px;">إعداد نماذج المواصفات الفنية للبرامج والمشاركة في تقدير الكلفة المالية للنظم.</li>
<li style="margin:0 0 6px;">إعداد وتقديم تقارير العمل وتوثيقها وحفظها.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">جمع البيانات وتحليل النظم</h3>
<p style="margin:0 0 12px; ************;">يتولى شاغل هذا الدور مسؤولية <strong style="font-weight:700;">جمع البيانات والمعلومات</strong> اللازمة من مصادرها المتنوعة، بالإضافة إلى إعداد النماذج الأولية للدراسة التحليلية. يشمل ذلك دراسة وتحليل الوحدات الجزئية من النظم لتحديد مدى توافقها مع احتياجات المستخدمين ومتطلبات العمل.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">تصميم وتوثيق النظم الفرعية</h3>
<p style="margin:0 0 12px; ************;">يشارك فني نظم الحاسب الآلي في <strong style="font-weight:700;">تصميم فرعيات النظم</strong>، مثل واجهات الإدخال والإخراج، مع ضمان توثيق هذه الفرعيات بشكل دقيق وواضح. كما يساهم في إعداد نماذج المواصفات الفنية للبرامج والمشاركة في تقدير التكاليف المالية المرتبطة بتطوير النظم.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">المؤهلات والخبرات المطلوبة</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">خبرة عملية تتراوح من <strong style="font-weight:700;">0 إلى 1 سنة</strong> في مجال نظم الحاسب الآلي أو تخصص ذي صلة.</li>
<li style="margin:0 0 6px;">القدرة على تحليل المعلومات وتوثيق الإجراءات الفنية.</li>
<li style="margin:0 0 6px;">مهارات جيدة في إعداد التقارير والعروض التقديمية.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">تفاصيل العمل</h3>
<p style="margin:0 0 12px; ************;">هذه الوظيفة بدوام كامل ومقرها في <strong style="font-weight:700;">جدة، مكة المكرمة</strong>. الراتب الخاص بالوظيفة سيتم تحديده بناءً على المؤهلات والخبرة، ولم يتم الإفصاح عنه في الوقت الحالي.</p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Support the Operations Excellence function by assisting in financial performance tracking, audit observations tracking, data analysis, and reporting for operations sector activities.</p><p>Job Purpose: Support the Operations Excellence function by assisting in financial performance tracking, audit observations tracking, data analysis, and reporting for operations sector activities.</p><p>Job Responsibilities:</p><ul><li>Drive process optimization and improvement initiatives in collaboration with service providers.</li><li>Facilitate training and monitor service provider progress in implementing operational improvements.</li><li>Monitor effectiveness of implemented solutions and adjust strategies as needed.</li><li>Monitor performance metrics, resource utilization, and ROI to ensure operational strategies deliver measurable value.</li><li>Monitor adherence to internal standards and external regulations, and lead corrective actions where gaps are identified.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in operations management, Business, or related field.</li><li>Basic knowledge in Data Analytics / Information Systems.</li><li>Proficient in both Arabic and English (written and spoken).</li><li>No prior experience required.</li><li>Eligible for Tamheer Program.</li></ul><p></p></section>