CS Cart Jobs in Saudi

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><p>The Director of Information Technology is responsible for the strategic planning, implementation, security, maintenance, and continuous improvement of all information technology systems across the hotel. The role ensures that technology effectively supports hotel operations, enhances guest experience, safeguards business information, and complies with Accor standards and local regulations.</p><br><p>The Director of Information Technology provides strategic leadership in technology initiatives, digital transformation, cybersecurity, infrastructure management, and hotel systems while ensuring uninterrupted business operations.</p><br><p>Key Responsibilities, among others:</p><br><p>Strategic Leadership:</p><br><ul><li>Develop and implement the hotel's Information Technology strategy aligned with Accor's standards</li><li>Serve as the hotel's technology advisor to the General Manager and Executive Committee.</li><li>Recommend innovative technologies that improve operational efficiency, guest satisfaction, data security and profitability.</li><li>Lead digital transformation initiatives across all departments.</li><li>Prepare and manage the annual IT operating and capital expenditure budgets.</li><li>Ensure compliance with Accor IT governance, cybersecurity policies, and corporate technology standards.</li></ul><p>Hotel Systems &amp; Infrastructure:</p><br><ul><li>Ensure the efficient operation of all hotel technology systems&nbsp;</li><li>Ensure preventive maintenance programs are established and executed for all IT hardware and infrastructure.</li><li>Coordinate timely repair and replacement of faulty hardware and software.</li><li>Maintain system availability and minimize operational downtime.</li></ul><p>Cybersecurity &amp; Risk Management:</p><br><ul><li>Develop and maintain robust cybersecurity practices to protect hotel systems and confidential information.</li><li>Ensure user access controls are maintained and periodically reviewed.</li><li>Implement data backup, disaster recovery, and business continuity procedures.</li><li>Coordinate responses to cybersecurity incidents and system failures.</li><li>Ensure compliance with data privacy regulations and Accor information security requirements.</li><li>Conduct regular IT security audits and risk assessments.</li></ul><p>Systems Administration:</p><br><ul><li>Ensure all hotel applications remain current with approved software releases.</li><li>Coordinate implementation of software upgrades and new technologies.</li><li>Manage system licenses, maintenance agreements and vendor contracts.</li><li>Ensure accurate system documentation and operating procedures are maintained.</li><li>Establish emergency procedures to maintain hotel operations during IT outages.</li><li>Coordinate technology support with Regional IT and approved vendors.</li></ul><p>Operational Support:</p><br><ul><li>Provide leadership and technical support to all hotel departments.</li><li>Ensure prompt resolution of user support requests.</li><li>Coordinate technology requirements for conferences, events and VIP visits.</li><li>Support operational departments in maximizing technology utilization.</li><li>Maintain accurate databases and reporting systems for management.</li></ul><p>Vendor &amp; Project Management:</p><br><ul><li>Manage relationships with technology suppliers and service providers.</li><li>Negotiate service agreements and monitor vendor performance.</li><li>Lead IT-related hotel projects including renovations, system implementations and new openings.</li><li>Coordinate installation, testing and commissioning of new technology solutions.</li></ul><p>Compliance &amp; Governance:</p><br><ul><li>Ensure all software licensing remains valid and compliant.</li><li>Support Internal Audit, External Audit and Regional IT reviews.</li><li>Maintain compliance with local regulations, information security standards and company policies.</li><li>Ensure accurate inventory management of IT assets and equipment.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's Degree in Information Technology, Computer Science, Information Systems or related discipline.</li><li>Minimum 8–10 years of Information Technology experience within the hospitality industry.</li><li>Minimum 3–5 years in a senior IT leadership role within a luxury hotel.</li><li>Fluent in English and Arabic.</li></ul><br>Additional Information<br><br><p>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

IT Technical Support Engineer We are actively looking for a motivated IT Technical Support Engineer to join our Information Technology Team. Core Competencies:Install, maintain, diagnose, and repair PC Hardware, Printers, and other IT peripherals. Install networking equipment such as Network Cabling, Network Switches, Access Points and Network Printers etc. when required. Install, troubleshoot, and maintain all approved collaboration tools such as Microsoft Office, Adobe Reader, Win Zip/Win RAR, McAfee Virus Scan, client etc. Provide 2nd layer support related to Advanced Troubleshooting. Analyze problems and develop creative solutions by research and vendor resources. Register, prioritize and follow up all tasks using IT Service Desk application. Follow standard IT Service Desk procedures to support users within the time specified to avoid SLA violations. Follow strictly and perform preventive maintenance tasks effectively as scheduled. Perform appropriate hardware and software upgrades. Monitor, analyze and report reliability and performance issues. Participate in different project tasks as assigned. Provide occasional after-hours and weekend support. Continuous working experience with similar Hardware and Software environment. Microsoft Operating Systems. Microsoft Office Suite. Hardware Installation/Troubleshooting. Software Installation/Troubleshooting. LAN/WLAN Troubleshooting.<br>Essential Qualifications & Skills:<br>Bachelors\Diploma in Computer Sciences/Engineering or related filed.1 Year of experience in IT Technical Support. Hardware Course (A+ or equivalent). Computer Software Skills. Microsoft Certified Professional (MCP) preferred. Inter Connecting Cisco Devices (ICND) preferred.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Company : Saudi Aramco (ASC)</p><p>Skills : IT - Analysis &amp; Management , IT - Software Development</p><p>Experience : 5 + Years</p><p>Education : Bachelors/3-5 yr Degree</p><p>Location : Saudi Arabia</p><p>Aramco energizes the world economy.</p><p>Aramco occupies a special position in the global energy industry. We are one of the world's largest producers of hydrocarbon energy and chemicals, with among the lowest Upstream carbon intensities of any major producer.</p><p>With our significant investment in technology and infrastructure, we strive to maximize the value of the energy we produce for the world along with a commitment to enhance Aramco's value to society.</p><p>Headquartered in the Kingdom of Saudi Arabia, and with offices around the world, we combine market discipline with a generations' spanning view of the future, born of our nine decades experience as responsible stewards of the Kingdom's vast hydrocarbon resources. This responsibility has driven us to deliver significant societal and economic benefits to not just the Kingdom, but also to a vast number of communities, economies, and countries that rely on the vital and reliable energy that we supply.</p><p>We are one of the most profitable companies in the world, as well as amongst the top five global companies by market capitalization.</p><p>Overview</p><p>We are seeking an Industrial Computer Engineer to join Saudi Aramco's Marine Technical Support Department.</p><p>The Marine Technical Support Department is a vital part of Saudi Aramco's Industrial Services. The department has a reliable fleet of vessels to provide an assortment of Marine Services, to support the exploration, production, and transportation of oil, in and around Saudi Aramco's offshore concession areas.</p><p>Your primary role is to serve as the Process Automation &amp; Networks Administrator proponent representative, in the development, support and administration of Marine plants at Ras Tanura West Pier, Abu Ali Pier and Tanajib Pier respectively.</p><p>Duties and Responsibilities</p><p>As the successful candidate you will be required to perform the following:</p><p>Experienced in designing, implementing, support and maintenance of Operational Technology network infrastructure, including servers, workstations, routers, switches, firewalls, and other network devices.</p><p>Maintain system integrity and availability by implementing robust backup and recovery procedures, and performing regular maintenance and optimization tasks.</p><p>Solid experience and knowledge in Windows System Administration, configuring domain controller, active directory, creating or modifying group policies and etc., as per the applicable standards.</p><p>Experience with implementing and configuring Security Incident &amp; Event Management (Splunk) systems to detect and respond to security incidents.</p><p>Knowledge of compliance and configuration management tools (Tripwire), including their implementation, configuration, and use.</p><p>Solid experience and knowledge in relational database management systems.</p><p>Configure and administer WSUS to deploy and manage patches, updates, and hotfixes for all systems, ensuring compliance with organizational security policies.</p><p>Experienced in configuring and setting up automated backup &amp; recovery systems (Eg: Acronis, Veeam).</p><p>Ensure that all endpoints are properly configured and protected with the latest security updates and patches (Trellix ePolicy Orchestrator).</p><p>Configure and troubleshoot network monitoring tools, including SNMP, NetFlow, and packet capture. Monitor and analyze network traffic and logs to identify potential security threats and vulnerabilities.</p><p>Familiarity with cybersecurity principles and practices, including threat analysis, vulnerability assessment, and penetration testing.</p><p>Provide support during the - design review and feedback, factory acceptance test, site acceptance test, operational support, obsolescence management and upgrades, risk assessments, decommissioning, and/or actively participates in new projects as per the requirements of the department.</p><p>Engage in compliance evaluations and adhere to organizational standards, policies, and best practices to ensure regulatory requirements are met.</p><p>Develop and maintain technical documentation, including system diagrams, configuration files, and user/instruction manuals and procedures.</p><p>Facilitates and engages in technical discussions with external vendors and internal stakeholders to ensure effective communication and collaboration.</p><p>Ability to work in a team environment and collaborate with other stakeholders to achieve common goals.</p><p>Minimum Requirements</p><p>As the successful candidate you will be required to hold a Bachelor's degree in Computer Science/Engineering, from a recognized and approved institution.</p><p>You are also required to have completed five (5) years of experience in installation, configuration, setup, support of Cybersecurity infrastructure for the DCS and PLC systems in an industrial environment with five (5) years of experience in the Oil &amp; Gas Industry.</p><p>Must be fluent in written and oral English and shall have wide knowledge in Cybersecurity and Industrial Automation systems.</p><p>Work Location and Work Schedule</p><p>Work Location: Within Saudi Arabia - To be specified in Job offer</p><p>Work Schedule: Full Time - To be specified in Job offer</p><p>Job Post Duration</p><p>Job posting start date: 02/24/2026</p><p>Job posting end date: 12/31/2026</p><p>Working environment</p><p>Our high-performing employees are drawn by the challenging and rewarding professional, technical and industrial opportunities we offer, and are remunerated accordingly.</p><p>At Aramco, our people work on truly world-scale projects, supported by investment in capital and technology that is second to none. And because, as a global energy company, we are faced with addressing some of the world's biggest technical, logistical and environmental challenges, we invest heavily in talent development.</p><p>We have a proud history of educating and training our workforce over many decades. Employees at all levels are encouraged to improve their sector-specific knowledge and competencies through our workforce development programs - one of the largest in the world.</p><p>Apply Now</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>As the successful candidate you will be required to hold a Bachelor's degree in Computer Science/Engineering, from a recognized and approved institution.</p><p>You are also required to have completed five (5) years of experience in installation, configuration, setup, support of Cybersecurity infrastructure for the DCS and PLC systems in an industrial environment with five (5) years of experience in the Oil &amp; Gas Industry.</p><p>Must be fluent in written and oral English and shall have wide knowledge in Cybersecurity and Industrial Automation systems.</p><p></p></section>

Job Summary:Responsible for providing technical support and operational assistance for the e-learning platform, ensuring smooth system performance, resolving user issues, and supporting learners, instructors, and administrators in using digital learning solutions effectively. Key Responsibilities:Provide technical support for the Learning Management System (LMS) and e-learning platforms. Troubleshoot and resolve technical issues related to user access, system functionality, and platform usage. Manage user accounts, permissions, and platform settings. Support uploading, updating, and maintaining e-learning content and courses. Monitor platform performance and report system issues to relevant teams. Assist users with platform navigation and provide guidance on e-learning tools. Prepare reports related to platform usage, user activity, and technical issues. Coordinate with IT and vendors to resolve complex technical problems. Maintain documentation of support procedures and solutions. Qualifications:Bachelor’s degree in Information Technology, Computer Science, Education Technology, or related field. Experience supporting Learning Management Systems (LMS) or e-learning platforms. Knowledge of troubleshooting technical issues and user support. Familiarity with digital learning tools and online training environments. Strong communication and problem-solving skills. Preferred Skills:Experience with LMS platforms such as Moodle, Blackboard, Canvas, or similar systems. Basic knowledge of system administration and user management. Ability to train and support users remotely or onsite. Key Competencies:Technical Support E-Learning Platforms Management LMS Administration Troubleshooting User Training & Support Problem Solving Communication Skills

Job Description (JD) – Program Manager (IT) We are supporting our client by providing qualified CVs for the position of Program Manager within the IT Department, based on the following requirements:Requirements:Experience: 2 to 9 years of relevant experience in Program Management, Project Management, or IT-related roles. Education: Bachelor’s degree in one of the following fields:Computer Science Information Technology Computer Engineering Software Engineering Information Systems Or any related discipline. Academic Requirement: Minimum cumulative GPA of 3.75 or above. Preferred Skills & Qualifications:Experience in managing IT programs and coordinating multiple projects. Strong understanding of IT processes, technology solutions, and project delivery methodologies. Ability to manage stakeholders, track project progress, and ensure successful program execution. Strong communication, planning, and problem-solving skills. Position Title: Program Manager Department: IT Department Experience Level: Mid-Level (2–9 Years)

Who we are:Albawani is one of the leading construction and contracting companies in Saudi Arabia. Established in 1991, the company has grown from a small civil works contractor into a major diversified group with operations across construction, infrastructure, engineering, water and power, and industrial services. Headquartered in Riyadh, Albawani is recognized for delivering large-scale commercial, healthcare, educational, and government projects throughout the Kingdom. Albawani is known for its strong commitment to quality, safety, and innovation, holding several international ISO certifications and a Class-1 contractor ranking in Saudi Arabia.<br>Job Title: IT Service Delivery Group Manager Department: Technology Infrastructure & IT Operations Role Purpose: The Service Delivery Group Manager is responsible for leading and managing end‑to‑end L1/L2 IT service operations to ensure high-quality, timely, and consistent technical support across the organization. The role ensures SLA compliance, manages VIP/VVIP support frameworks, oversees IT resources across multiple sites, and drives continuous improvement initiatives to enhance service performance and customer satisfaction.<br>Key Duties & Responsibilities:Lead daily L1/L2 technical support operations. Ensure efficient ticket handling, escalation, and resolution processes. Oversee 24/7 service continuity through rotational shifts. Provide operational oversight for 40+ site IT support resources. Own SLA delivery and performance metrics (70% FCR, 95% SLA compliance). Monitor service performance dashboards and operational KPIs. Manage and maintain the VIP/VVIP support model. Serve as escalation owner for P1/VVIP incidents. Lead service improvement initiatives across support teams. Identify operational gaps and propose technology/process enhancements. Work closely with IT Director for 24x7 operational coordination. Collaborate with cross-functional teams (Infrastructure, Applications, Projects).<br>Job Requirements:Bachelor’s degree in Information Technology, Computer Science, or a related field.10 +years of experience in IT service operations or service delivery roles. ITIL Foundation certification required (ITIL Intermediate is an advantage). Proficiency in ITSM platforms (e.g., Service Now, BMC Remedy, Fresh service). Strong understanding of ITSM frameworks (ITIL). Experience managing L1/L2 support teams and high-volume ticket environments. Proven background in SLA management and service performance optimization. Experience handling VIP/VVIP support and P1 incident escalations. Ability to lead cross-functional teams and manage multi-site operations.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.</p><br><p>At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.</p><br><p>We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.</p><br><p>By joining our team, you will have the opportunity to be part of a <strong>global, diverse environment;</strong> you will be joining a <strong>winning team</strong> with a <strong><u>commitment to sustainability;</u></strong> and a company where we get things done so that you can <strong>make a positive impact</strong> on the world.</p><br><p>We’re looking for innovative and original thinkers to work in an environment where you can <strong>#MakeYourMoment</strong> so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.</p><br><p>If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.</p><br><br>Job Description<br><p>IT Operations&nbsp;is the frontline connection between IT@IFS and our global user community. Delivering local and remote support that ensures our colleagues have seamless access to the technology and systems they need to work efficiently. By providing responsive, high-quality support and continuously improving IT services, we enable teams to focus on delivering value without technical disruptions.&nbsp;</p><br><p>This mid-level role is crafted for experienced IT professionals who excel in delivering high-quality technical support directly to end users across varied environments. As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic contributor to the broader support framework. You act as a critical escalation point for complex technical issues that go beyond first-line resolution, applying deep diagnostic&nbsp;expertise&nbsp;and a methodical approach to problem-solving. Your responsibilities span across&nbsp;maintaining&nbsp;and enhancing the performance of end-user systems and managing device configurations.&nbsp;</p><br><p>In this capacity, you&nbsp;operate&nbsp;with a high degree of autonomy, often leading initiatives that improve service delivery and user satisfaction. You are expected to proactively&nbsp;identify&nbsp;inefficiencies,&nbsp;implement system optimizations, and contribute to continual service improvement efforts. Collaboration is key, as you work closely with cross-functional and cross-regional teams to uphold service excellence, share best practices, and align support strategies with organizational goals. Your role also involves mentoring junior support staff, shaping technical documentation, and&nbsp;participating&nbsp;in the rollout of&nbsp;new technologies&nbsp;and tools that enhance the end-user experience.&nbsp;</p><br><p>Ultimately, this&nbsp;position demands a balance of hands-on technical&nbsp;proficiency, strategic thinking, and a user-centric mindset. You are a trusted technical advisor within the support ecosystem, driving operational resilience and ensuring that users across the enterprise experience seamless, secure, and responsive IT services.&nbsp;</p><br><p><strong>Key Responsibilities&nbsp;&nbsp;</strong></p><br><p><strong>Deliver Advanced Multi-Platform Support&nbsp;</strong></p><br><ul><li><p>Provide expert-level technical&nbsp;assistance&nbsp;across Windows, macOS, and mobile platforms.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Ensure seamless user experiences by resolving complex device, application, and connectivity issues both onsite and remotely.&nbsp;</p><br></li></ul><p><strong>Lead Troubleshooting &amp; Escalation Management&nbsp;</strong></p><br><ul><li><p>Take ownership of persistent or high-impact technical problems, applying deep diagnostic&nbsp;expertise.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Collaborate with infrastructure and application teams to escalate and resolve issues efficiently.&nbsp;</p><br></li></ul><p><strong>Support &amp; Optimize Office IT Infrastructure&nbsp;</strong></p><br><ul><li><p>Maintain and enhance video conferencing systems, network connectivity, and shared office technologies.&nbsp;</p><br></li></ul><ul><li><p>Ensure meeting spaces and collaboration tools are reliable, user-friendly, and aligned with hybrid work needs.&nbsp;</p><br></li></ul><p><strong>Represent IT in Cross-Functional Projects&nbsp;</strong></p><br><ul><li><p>Act as a technical liaison in office expansions, infrastructure upgrades, and service transitions.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Provide input on planning, implementation, and post-deployment support.&nbsp;</p><br></li></ul><p><strong>Maintain Documentation &amp; Knowledge Sharing&nbsp;</strong></p><br><ul><li><p>Create and refine internal documentation, SOPs, and troubleshooting guides.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Contribute to team knowledge bases and mentor peers through structured learning and informal coaching.</p><br></li></ul><p><strong>Provide Regional Onsite Support&nbsp;</strong></p><br><ul><li><p>Travel occasionally to regional offices to deliver hands-on support,&nbsp;assist&nbsp;with deployments, and build relationships with local teams.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Ensure consistent service standards across locations.&nbsp;</p><br></li></ul><p><strong>Skills &amp;&nbsp;Competencies&nbsp;&nbsp;</strong></p><br><p><strong>Advanced Troubleshooting&nbsp;</strong></p><br><ul><li><p>Diagnoses and resolves complex, persistent, or multi-layered technical issues across Windows, macOS, and mobile platforms.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Apply structured problem-solving and leverages enterprise tools to ensure long-term resolution and user satisfaction.&nbsp;</p><br></li></ul><p><strong>MacOS Expertise&nbsp;</strong></p><br><ul><li><p>Demonstrates deep&nbsp;proficiency&nbsp;in macOS administration, including user account management, software deployment, system preferences, and device compliance.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Confidently support Apple environments in mixed-platform workplaces.&nbsp;</p><br></li></ul><p><strong>Security Awareness&nbsp;</strong></p><br><ul><li><p>Upholds&nbsp;high standards&nbsp;of endpoint and data security in collaboration with the Security Operations Centre (SOC).&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Support patching, access controls, and incident response protocols while promoting user awareness and safe practices.&nbsp;</p><br></li></ul><p><strong>Project Collaboration&nbsp;</strong></p><br><ul><li><p>Actively contributes to cross-functional IT initiatives such as infrastructure upgrades, office expansions, and technology rollouts.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Provide technical input, support implementation, and ensure smooth transitions for end users.&nbsp;</p><br></li></ul><p><strong>Documentation &amp; Knowledge Sharing&nbsp;</strong></p><br><ul><li><p>Creates and&nbsp;maintains&nbsp;clear, actionable documentation including SOPs, troubleshooting guides, and internal knowledge base articles.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Share&nbsp;expertise&nbsp;with peers and junior staff to promote consistency and continuous learning.&nbsp;</p><br></li></ul><p><strong>Customer Service Excellence&nbsp;</strong></p><br><ul><li><p>Delivers high-quality support across multiple channels - face-to-face, Teams, email - with professionalism, empathy, and clarity.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Build trust with users by resolving issues efficiently and communicating effectively.&nbsp;</p><br></li></ul><p><strong>Autonomy &amp; Leadership&nbsp;</strong></p><br><ul><li><p>Operates independently with minimal supervision, managing priorities and resolving escalations.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Mentor junior team members, lead local initiatives, and contribute to team development and service improvement.&nbsp;</p><br></li></ul><br>Qualifications<br><p><strong>Education&nbsp;</strong></p><br><ul><li>Bachelor’s degree&nbsp;in Information Technology, Computer Science, Computer Systems &amp; Network or System Engineering (or equivalent experience).&nbsp;</li></ul><p><strong>Certifications</strong>&nbsp;&nbsp;</p><br><ul><li><p> Relevant certifications (e.g., ACSP,&nbsp;ACiT, Microsoft Modern Desktop, ITIL Foundation).&nbsp;</p><br></li></ul><p><strong>Experience Requirements&nbsp;</strong></p><br><ul><li>Strong professional IT support experience, including remote and onsite roles.&nbsp;&nbsp;</li><li>At least 2&nbsp;years of experience in IT operations or IT support function.</li><li>Advanced&nbsp;proficiency&nbsp;in Windows, macOS, and mobile platforms.&nbsp;</li><li>Strong experience with MDM tools (Jamf&nbsp;Pro, Intune).&nbsp;</li><li>Familiarity with ITIL service management and compliance practices.&nbsp;</li><li>Experience supporting a global customer base and collaborating across time zones.&nbsp;&nbsp;</li><li>Hands on experience with troubleshooting end-user IT equipment &nbsp;(Laptops, Monitor etc..) hardware issues will be an added advantage</li><li>Strong understanding in basic IT technical concepts such as Microsoft Services, Networking, IT Infrastructure etc.</li><li>Ability to work in a fast-paced, ever changing environment.</li><li>Work effectively individually or in a team-oriented, collaborative environment with great interpersonal skills.</li><li>Demonstrated professionalism, service mindset, and interpersonal skills.&nbsp;</li></ul><p><strong>Growth Indicators</strong></p><br><ul><li><p>Leads Local Support Operations&nbsp;<br> Serves as the go-to technical lead for regional support activities, coordinating daily workflows, mentoring team members, and ensuring consistent service delivery aligned with enterprise standards.&nbsp;&nbsp;&nbsp;</p><br></li><li><p>Improves Support Processes &amp; User Experience&nbsp;<br> Identifies recurring challenges and inefficiencies, then&nbsp;initiates&nbsp;and implements enhancements to support workflows, documentation, and user-facing services. Advocates for solutions that reduce friction and elevate satisfaction. Recognizes AI as a critical tool for automating tasks, analysing support trends, and enhancing responsiveness.&nbsp;&nbsp;</p><br></li><li><p>Influences Strategic IT Planning&nbsp;<br> Provides input on infrastructure decisions, technology rollouts, and service design. Collaborates with cross-functional teams to align support capabilities with broader IT goals and operational need.&nbsp;</p><br></li></ul><br>Additional Information<br><p><em>We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.</em></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Head of Information Technology Location: Riyadh, Saudi Arabia We are seeking an experienced Head of Information Technology to lead IT strategy, infrastructure, cybersecurity, cloud operations, and digital transformation within a regulated financial services environment.<br>Key Responsibilities:Develop and execute the organization's IT strategy and technology roadmap. Lead cloud, infrastructure, network, and IT operations to ensure high availability and business continuity. Manage core banking/financial systems, APIs, payment integrations, and digital platforms. Ensure compliance with SAMA, NCA, PDPL, and other regulatory frameworks.<br>Requirements:Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.10+ years of IT experience, including 5+ years in a senior leadership role within banking, financial services, fintech, or other SAMA-regulated organizations.<br>Preferred Nationality -KSA

An Exclusive Retreat of Wellness and Singularity<br>In Partnership with Red Sea Global (RSG)<br>Opening in 2026, Jayasom Wellness Resort at Triple Bay, AMAALA will be a destination like no other—an immersive retreat for adults, families, and private residents seeking deep healing, conscious living, and meaningful connection.<br>Jayasom brings to life a haven of purpose-driven hospitality rooted in holistic health, integrative medicine, and soulful care. This wellness haven will offer tailored journeys anchored in Western science and complementary therapies—ranging from physiotherapy, fitness, and nutrition to spa treatment, mindful recreation, and traditional healing practices. Every experience is designed to restore balance, ignite vitality, and foster connection with self, others, and nature.<br>We’re assembling a pioneering team of healers, wellness practitioners, clinicians, and creatives—individuals who are passionate about elevating human potential and reshaping the future of life.<br>Join Jayasom. Redefine the future of wellness.<br>JOB PURPOSEAssist the leadership team of Jayasom (Amaala) translate the Jayasom’s strategy into actionable programs, and activities, while ensuring the right structure and operational policies and procedures are in place. Provide high level technical support and systems analysis to identify, prevent, and resolve service interruptions in the property’s networks and systems. Ambassador of the company’s wellness and sustainability culture, promote its awareness amongst team members by leading by example and living a healthy and balanced lifestyle.<br>GENERAL RESPONSIBILITIESMaintain effective communication with all levels of the organization and ensure team members have the necessary support to deliver outstanding service. Develop and maintain effective relationships with colleagues, corporate office, guests, ownership. Promote a friendly, dynamic and collaborative work environment that includes, open communication, team work, participation, trust, respect, professionalism and fun. Deliver and participate in meetings as required. Work towards exceeding company’s business targets. Take a positive, resourceful and innovative approach to every project. Carry out any other reasonable duties and responsibilities as assigned.<br>KEY OPERATIONAL RESPONSIBILITIESProvide technical expertise, leadership and project coordination services to support and maintain continuity of the property’s computer systems and networks. Monitor systems usage and needs. Research, identify, and recommend new hardware and applications that will improve the stability of systems and networks. Research, identify, and recommend new hardware, software, and applications to support future and/or complex management information system’s needs. Recommend and implement policies and practices to maximise resource utilisation. Take a lead role in the development, implementation, and maintenance of the data recovery aspects of the property’s disaster recovery plan. Analyse information to determine, recommend, and plan layout for type of computers and equipment, to ensure efficient operation and effective use of allotted space. Maintain knowledge of developments in the area of IT systems and hardware and incorporates new developments into the future systems of the resort. Continuously analyse complex business needs and recommend technical solutions. Lead and prioritize the workload of subordinates. Perform the testing and troubleshooting of application software to ensure the integration of the information system with other systems run smoothly to maximize the efficiency of the data flow and decrease redundancy of data collection activities. Maintain a working knowledge of all information systems software and provide support and training to staff on the use of application software and business processes. Review the status of services and progress of projects and present the status of the projects being delivered to the management team as required. Diagnose hardware and software problems and replace defective components. Plan, coordinate, and implement network security measures to protect data, software and hardware.<br>JOB REQUIREMENTS<br>Qualifications:BSc/BA in Information Technology or Computer Science (preferred)<br>Work Experience:Proven experience as IT Manager in a Resort environment Experience working with multicultural teams Pre-opening experience<br>Knowledge:Management of information systems Computer science Software applications Database management Trends and systems technology in the hospitality industry<br>Competencies:People management Critical and strategic thinking Ability to negotiate and influence others Problem-solving Interpersonal savvy Communication Leadership and navigation Consultation Risk management<br>Technical Skills:Project management Planning, prioritizing and administering Integration systems Analysis and information gathering Performance management Teamwork and collaboration Global and cultural awareness Organization and time management Attention to detail<br>Attitude:Positive Creative and innovative Friendly and approachable Flexible and adaptable to change Reliable Empathetic Strong work ethics and integrity<br>Disclaimer: The above statements are intended to describe the general nature and level of work being performed. This is not an exhaustive list of responsibilities. Position Descriptions are dynamic and change depending on the organizational requirements. All staff may be required to perform duties outside of their normal responsibilities as required.

The IT Manager will be responsible for leading and managing the organization’s IT operations, infrastructure, and technology initiatives. The role requires strong technical expertise and leadership skills to ensure reliable IT services, network performance, cybersecurity, and effective support for business operations. The successful candidate will oversee IT teams, manage technology projects, and drive continuous improvement of IT systems and processes.<br><br><br>Key Responsibilities<br>• Manage and optimize IT infrastructure, networks, systems, and technical operations• Lead IT teams, projects, and service delivery initiatives• Ensure system availability, cybersecurity, and operational efficiency• Develop and implement IT strategies, policies, and best practices• Manage technology upgrades, vendors, and IT improvement projects<br><br><br>Requirements<br>• Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related field• 5-10 years of relevant experience in IT operations management• Professional Cisco certification(s)• Strong technical expertise and leadership capabilities• Advanced English skills

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide daily technical support for regional users at corporate regional offices as well as pharmacies to ensure all regional employees and locations are sustainably up and running as needed. Accountabilities Supporting daily operation of corporate users at branch offices and maintenance offices monitoring and support office services, network, IP phones, Meeting rooms, Printing and infrastructure devices. Implement IT Corporate projects and ensure End users devices (Corporate &amp; Stores) compliance with IT standards and policies. Act as a point of contact for Nahdi internal department and third level of escalation, receiving the escalations in case of third-party SLA breaching cases. Collaborate with the third parties during the project implementations for stores operations (new retail applications, pharmacies HW and technology refreshment Support in the execution and the development part of stores operations at offices and then hand it over to the third parties (retail applications preparation, devices configuration for new openings, ROBOT, QMS, Drive Thru. Etc.) Testing new systems and applications patches before deployment to ensure applications of operations excellence and quality control standards. Conducting regular site visits to all assigned regional stores, to ensure good relationship with end users and maintain their satisfaction and NPS.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education :BSc in IT (or related)</p><p>Experience: 0-3 Years of Experience</p><p>Skills: MS Office Suite Networking Basics Windows installation Infrastructure Knowledge</p><p>Certifications: Certified ITIL Foundation, and SC-OSA Inter mediate Level</p><p>Languages: English - Arabic</p><p></p></section>

IT Specialist- Bachelor’s degree in Information Technology, Computer Science, or related field- Preference for 5+ years of experience- Experience in managing IT infrastructure, networks, and systems- Familiarity with supporting design software environments (Auto CAD, Revit, BIMplatforms, etc.)- Experience in web development or managing digital platforms and systems- Ability to manage servers, user access, data storage, and system security- Job location is in Madinah

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About the Role</b></p><br><br><p>We are recruiting a&nbsp;<b>Senior Analyst, IT Support</b>&nbsp;to provide dedicated, hands-on&nbsp;<b>onsite end-user IT support</b>.</p><br><br><p>This is a&nbsp;<b>senior, client-facing</b>&nbsp;support role (not a call center/helpdesk-only position). You will own the full support process—diagnosis, troubleshooting, resolution, and escalation—while delivering service in line with agreed&nbsp;<b>KPIs and SLAs</b>. The ideal candidate understands the pace, professionalism, and urgency expected in a&nbsp;<b>consulting / professional services</b>&nbsp;environment.</p><br><br><p><b>Key Responsibilities</b></p><br><br><p><b>Onsite End-User Support (Primary Focus)</b></p><br><br><ul><li>Provide onsite support to colleagues using multiple channels (in-person and virtual support as needed).</li><li>Diagnose, troubleshoot, and resolve hardware/software issues for end users in an enterprise environment.</li><li>Provide support for both&nbsp;<b>Windows laptops</b>&nbsp;and&nbsp;<b>MacBooks/macOS</b>&nbsp;users.</li><li>Support and troubleshoot:<ul><li>Microsoft Office and standard corporate applications</li><li>Corporate mobile devices and mobility technology</li><li>Printers and peripherals</li><li><b>AV / meeting room systems</b>&nbsp;and conference room technology</li></ul></li><li>Deliver a high level of service to colleagues, including&nbsp;<b>senior stakeholders/executives</b>, with strong communication and professionalism.</li><li>Accurately log, track, and document incidents and requests within the incident management system and ensure timely resolution/escalation.</li></ul><p><b>Device Deployment, Imaging, and Enterprise Tooling</b></p><br><br><ul><li>Perform laptop builds, configuration, troubleshooting, and re-imaging as required.</li><li>Support&nbsp;<b>laptop imaging</b>&nbsp;and deployment processes, including&nbsp;<b>Windows Autopilot (or similar tools)</b>.</li><li>Support&nbsp;<b>Mobile Device Management (MDM)</b>&nbsp;processes and device compliance requirements.</li><li>Execute onsite troubleshooting activities, including:<ul><li>Basic networking support</li><li>Server room familiarity</li><li>Cabling, and&nbsp;<b>rack &amp; stack</b>&nbsp;activities where required</li></ul></li></ul><p><b>Proactive Support &amp; Continuous Improvement</b></p><br><br><ul><li>Provide proactive support by identifying and resolving performance issues before impact (e.g., using performance monitoring tools such as&nbsp;<b>Nexthink</b>&nbsp;or similar).</li><li>Share knowledge and provide guidance/training to improve colleague experience and technology adoption.</li><li>Support local projects such as office moves, hardware deployments, and upgrades as assigned.</li></ul><br><p><b>Required Experience &amp; Qualifications (Non-Negotiable)</b></p><br><br><ul><li><b>7+ years</b>&nbsp;of relevant IT Support experience (hands-on, end-user support).</li><li>Strong experience in a&nbsp;<b>corporate/enterprise environment</b>&nbsp;supporting professional end users.</li><li>Experience supporting&nbsp;<b>100+ users</b>.</li><li>Proven experience delivering&nbsp;<b>onsite IT support</b>&nbsp;(not remote-only).</li><li>Bachelor’s Degree required (technical degree preferred but not mandatory).</li><li><b>Excellent English communication</b>&nbsp;(spoken and written).<br><i>Arabic is a plus but not required.</i></li></ul><br><p><b>Preferred Background (Highly Valued)</b></p><br><br><p>We will prioritize candidates with experience in:</p><br><br><ul><li><b>Consulting / Professional Services</b></li><li><b>Big 4</b></li><li><b>Banking / Financial Services</b></li><li>Large multinational corporate environments</li></ul><p>We will generally avoid profiles mainly from:</p><br><br><ul><li>Small local companies</li><li>Retail environments</li><li>IT repair shops / hardware-only repair businesses</li><li>Call center/helpdesk-only environments without onsite enterprise exposure</li><li>Companies without structured corporate IT standards</li></ul><br><p><b>Skills &amp; Competencies</b></p><br><br><ul><li>Strong troubleshooting and analytical problem-solving skills</li><li>Excellent customer service mindset and colleague-first approach</li><li>Strong organization, prioritization, and ownership of tasks</li><li>Professional, calm under pressure, and able to handle urgent issues appropriately</li><li>Confident supporting&nbsp;<b>senior stakeholders/executives</b></li><li>Comfortable working with local and remote teams across time zones</li></ul><br><p><b>Eligibility / Practical Requirements</b></p><br><br><ul><li>Candidates&nbsp;<b>already based in Saudi Arabia are strongly preferred</b>.</li><li>Candidates outside Saudi Arabia may be considered only if the profile is outstanding.</li><li><b>No relocation package</b>&nbsp;— candidates must be comfortable with this.</li><li>Must be willing to work&nbsp;<b>onsite 5 days/week</b>&nbsp;in Riyadh.</li><li>Must be comfortable providing&nbsp;<b>occasional after-hours and weekend support</b>&nbsp;in emergencies.</li><li>Must be comfortable supporting&nbsp;<b>both Windows and Mac</b>&nbsp;environments.</li></ul><br><p><b>Equal Opportunity</b></p><br><br><p>Marsh McLennan is committed to creating a diverse, inclusive, and flexible work environment. We provide equal employment opportunity in line with applicable laws and company policies.</p><br><br><p> Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.<br>Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.<br>Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.<br></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

IT Support Officer | Reef Group<br>Position Title: IT Support Officer Location: Riyadh, Saudi Arabia Job Type: Full-Time<br>About the Role:We are looking for a proactive and customer-focused IT Support Officer to provide technical support across Reef Group and its subsidiaries. The successful candidate will be responsible for ensuring the smooth operation of IT systems, resolving technical issues efficiently, supporting end users, and maintaining a stable and secure IT environment that enables business continuity and digital transformation.<br>Key Responsibilities:Provide first-line technical support for employees and retail branches through the ticketing system, email, phone, or onsite assistance. Diagnose and resolve hardware, software, and network-related issues, escalating complex incidents when required. Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and other peripheral devices. Perform preventive maintenance to ensure optimal performance of IT equipment and infrastructure. Install, update, and support Windows and mac OS operating systems while maintaining system security and performance. Support wired and wireless network connectivity, VPN access, file sharing, and email services. Provide technical support for internal business applications, including Google Workspace, Click Up, and self-service platforms. Assist users with system usage, conduct basic training sessions, and prepare user guides when needed. Coordinate with external vendors for hardware maintenance, cloud services, internet connectivity, and technical support. Monitor and report on IT service requests, incident resolution, and support performance. Participate in IT disaster recovery and business continuity activities to minimize service interruptions.<br>Required Qualifications:Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.0–2 years of experience in IT Support, Help Desk, or Technical Support. Good knowledge of Windows and mac OS operating systems. Hands-on experience with Microsoft Dynamics 365 (ERP/CRM) support and troubleshooting Basic understanding of networking concepts (LAN/WAN, Wi-Fi, TCP/IP, VPN). Experience troubleshooting hardware, software, printers, and end-user devices. Familiarity with Microsoft 365 or Google Workspace administration. Strong problem-solving, communication, and customer service skills. Ability to prioritize tasks and work effectively under pressure. Fluency in Arabic with good English communication skills.<br>Preferred Qualifications:ITIL Foundation Certification. Comp TIA Network+ or Microsoft Certified: Modern Desktop Administrator Associate. Experience using IT ticketing systems such as Service Now, Click Up, or similar platforms. Knowledge of SLA management, incident management, and technical support best practices.<br>Why Join Us? Join Reef Group and become part of a dynamic organization committed to innovation and digital transformation. You'll have the opportunity to support a fast-growing business, work with modern technologies, and contribute to delivering exceptional IT services that empower employees and business operations.

Role Description<br>As SAP subject matter expert for SD and MM modules, be responsible for project specification, and execution as well as comprehensive supporting in ongoing operations.<br>Responsibilities1- Definition of SAP specifications in coordination with the business team and other stakeholders in SAP roll-out projects.2- Supporting the sales, purchasing business processes optimization in the day-to-day operations, as well as incident analyses to ensure sustainable solutions. Monitor interface running.3- Identify business requirements, challenges, issues, and propose solution in related modules.4- Provide training to local business users.5- Collaborate, manage and control the external service providers based on KPIs.6- Contribute to the harmonization of business processes with other IT application teams.7- Coordinate with internal IT teams from global, regio to implement global IT strategies, policies, and procedures to facilitate business operations and achieve company objectives.<br>Key requirements1- Strong knowledge of SAP SD and MM modules and their implementation. SAP certification is highly preferred.2- Knowledge and experience at SAP CS module or SAP Variant Configuration are highly preferred.3- Proven working experience as SAP SD or MM consultant or analyst in the SAP domain. At least 2 full-cycle SAP implementation project experience or 3 years SAP service/support experience.4- Working experience or project experience in discreate manufacturing industry is required. Working experience in the Middle East countries is highly preferred.6- Proactively customer and solution oriented. Good analytical skills and a talent for communication and coordination.7- Enjoy working in an international environment with matrix structures. Good team player.8- A university degree in finance, business administration, computer science, engineering, or a comparable qualification.9- Fluent in English.10- MS Office applications

Be Part of a Legacy Bigger Than the Game <br>At Al-Qadsiah Club we create more than teams! We’re crafting a legacy that goes beyond the game, making an impact both on and off the field. Driven by ambition, synergy, and innovation, we aim to inspire generations while shaping the future of Saudi sports.<br>This is more than just a job! It’s an opportunity to be part of something larger than yourself. At Al-Qadsiah, you’ll play a key role in shaping our legacy, contributing to the nation’s sports vision, and making history every step of the way<br><br>Job Overview:<br>The IT Specialist supports, maintains, and enhances Al Qadsiah Club’s IT infrastructure. The role ensures smooth day-to-day IT operations across club offices, training facilities, and sporting venues, while supporting staff, coaches, and management with reliable and secure technology solutions.<br>Key Responsibilities:<br>• Provide technical support for hardware, software, networks, and IT systems across the club<br>• Install, configure, maintain, and troubleshoot computers, servers, printers, and mobile devices<br>• Manage and monitor network infrastructure (LAN, WAN, Wi-Fi) to ensure secure and stable connectivity<br>• Support sports operations technology, including match-day systems, video analysis tools, and access control systems<br>• Maintain data security, backups, and disaster recovery procedures<br>• Manage user accounts, permissions, and access rights<br>• Coordinate with external vendors and service providers for IT services and equipment<br>• Document IT processes, system configurations, and troubleshooting procedures<br>• Assist in planning and implementing new IT systems and upgrades<br>• Ensure compliance with club policies, cybersecurity standards, and best practices<br><br><br><br>Requirements<br><br>Qualifications: <br>• Bachelor’s degree in Information Technology, Computer Science, or a related field<br>• 2–4 years of experience in an IT support or specialist role<br>• Strong knowledge of Windows and/or mac OS environments<br>• Experience with networking, servers, and IT security fundamentals<br>• Ability to troubleshoot hardware and software issues efficiently<br>• Good communication and customer-service skills<br>Preferred Qualifications:<br>• Experience in sports organizations, stadiums, or event-based environments<br>• Knowledge of CCTV, access control, and audiovisual systems<br>• Familiarity with cloud services (Microsoft 365, Google Workspace, or similar)<br>• Basic knowledge of databases and system integrations<br>• Ability to work flexible hours, including match days or events<br>Key Competencies:<br>• Problem-solving and analytical thinking<br>• Attention to detail<br>• Ability to work under pressure<br>• Teamwork and collaboration<br>• Strong organizational and time-management skills<br><br><br>Benefits<br><br>Why Join Al-Qadsiah?<br> Be Part of the Legacy: Join a club that’s redefining the future of Saudi sports, striving to lead the competition and set new standards of excellence.<br> Experience the Culture: Thrive in an environment that values quality, accountability, diversity, synergy, innovation, and ambition, while embracing harmony. This is the Qadsiah Way.<br><br>Skills: Qualifications: <br> <br>• Diploma or Bachelor’s degree in Food Science, Food Safety, Public Health, or related field. <br> <br>• Certified in HACCP (Level 3 or above preferred). <br> <br>• Minimum 3–5 years of experience in food safety, preferably in hospitality, large-scale <br> <br>catering, or sports facilities. <br> <br>• Strong knowledge of Saudi food safety regulations. <br> <br>• Professional certification (e.g., ISO 22000, NEBOSH Food Safety – preferred). <br> <br>• Excellent documentation and reporting skills. <br> <br>• Strong communication and training abilities. <br> <br>• Fluency in Arabic and English preferred. <br> <br>Key Competencies <br> <br>• Attention to detail <br> <br>• Leadership and team coordination <br> <br>• Analytical and problem-solving skills <br> <br>• Strong organizational skills <br> <br>• High ethical standards and accountability

IT Support & Venue Technology Specialist Location: Riyadh, Saudi Arabia Contract: 7-Month Fixed-Term Contract Duration: 15 August 2026 – 28 February 2027Work Location: Primarily stadium-based<br>About the Role We are hiring an experienced IT Support & Venue Technology Specialist to provide technical support across stadiums and tournament-related venues in Riyadh. This is a 7-month contract role supporting venue preparation, technology testing, rehearsals and live football tournament operations. The successful candidate will combine IT help desk support, venue technology coordination, troubleshooting and IT asset management. The role requires flexibility to work evenings, weekends and extended hours during matchdays and other critical operational periods.<br>Key Responsibilities Provide first- and second-line IT support to venue teams, employees, contractors and operational stakeholders. Install, configure and troubleshoot laptops, desktops, printers, scanners, mobile devices and other IT equipment. Resolve hardware, software, Microsoft 365, email, user-access, network, Wi-Fi and connectivity issues. Log, prioritise and track incidents through the designated IT help desk or ticketing system. Set up and test IT equipment across stadium offices, accreditation areas, workforce centres, meeting rooms, control rooms and other operational spaces. Conduct venue technology checks before rehearsals, matchdays and live tournament activities. Operate from the venue IT help desk or technology operations centre during live events. Respond immediately to matchday incidents and prioritise issues according to their operational impact. Coordinate with network, telecommunications, audiovisual, access-control and specialist technology teams when required. Maintain live incident logs and provide regular updates until critical issues are resolved. Arrange temporary workarounds, backup equipment and escalation support to minimise operational disruption. Prepare, issue, track and recover IT equipment allocated to venue teams. Maintain accurate IT asset registers, equipment handover records and inventory reports. Ensure spare laptops, chargers, cables, adapters and other essential equipment are available at the venue. Support venue decommissioning and final equipment reconciliation at the end of the project. Follow all IT security, cybersecurity, access-control and data-protection requirements. Prepare daily reports covering incidents, outstanding issues, equipment status and operational risks.<br>Qualifications and Experience Diploma or bachelor’s degree in Information Technology, Computer Science or a related field. Minimum 3 years of experience in IT support, desktop support, IT help desk or venue technology. Previous experience supporting stadiums, football tournaments, sporting events or major live events is strongly preferred. Strong knowledge of Windows operating systems, Microsoft 365 and standard IT equipment. Experience troubleshooting wired networks, Wi-Fi, VPN and general connectivity issues. Familiarity with Active Directory, user-access administration and IT ticketing systems. Experience managing IT assets and equipment inventory. Ability to remain calm and resolve technical issues quickly during live operations. Strong communication, documentation and stakeholder-coordination skills. Good command of English; Arabic would be an advantage. ITIL, Comp TIA or Microsoft certifications would be advantageous. Important Requirements Must be available for the full contract from 15 August 2026 to 28 February 2027. Must be comfortable working primarily from stadiums and tournament venues. Must be flexible to work evenings, weekends, public holidays and extended hours during live tournament periods. Candidates should clearly highlight any stadium, matchday, sporting event or venue technology experience in their CV.

IT Support & Venue Technology Specialist Location: Jeddah, Saudi Arabia Contract: 7-Month Fixed-Term Contract Duration: 15 August 2026 – 28 February 2027Work Location: Primarily stadium-based<br>About the Role We are hiring an experienced IT Support & Venue Technology Specialist to provide technical support across stadiums and tournament-related venues in Jeddah. This is a 7-month contract role supporting venue preparation, technology testing, rehearsals and live football tournament operations. The successful candidate will combine IT help desk support, venue technology coordination, troubleshooting and IT asset management. The role requires flexibility to work evenings, weekends and extended hours during matchdays and other critical operational periods.<br>Key Responsibilities Provide first- and second-line IT support to venue teams, employees, contractors and operational stakeholders. Install, configure and troubleshoot laptops, desktops, printers, scanners, mobile devices and other IT equipment. Resolve hardware, software, Microsoft 365, email, user-access, network, Wi-Fi and connectivity issues. Log, prioritise and track incidents through the designated IT help desk or ticketing system. Set up and test IT equipment across stadium offices, accreditation areas, workforce centres, meeting rooms, control rooms and other operational spaces. Conduct venue technology checks before rehearsals, matchdays and live tournament activities. Operate from the venue IT help desk or technology operations centre during live events. Respond immediately to matchday incidents and prioritise issues according to their operational impact. Coordinate with network, telecommunications, audiovisual, access-control and specialist technology teams when required. Maintain live incident logs and provide regular updates until critical issues are resolved. Arrange temporary workarounds, backup equipment and escalation support to minimise operational disruption. Prepare, issue, track and recover IT equipment allocated to venue teams. Maintain accurate IT asset registers, equipment handover records and inventory reports. Ensure spare laptops, chargers, cables, adapters and other essential equipment are available at the venue. Support venue decommissioning and final equipment reconciliation at the end of the project. Follow all IT security, cybersecurity, access-control and data-protection requirements. Prepare daily reports covering incidents, outstanding issues, equipment status and operational risks. Qualifications and Experience Diploma or bachelor’s degree in Information Technology, Computer Science or a related field. Minimum 3 years of experience in IT support, desktop support, IT help desk or venue technology. Previous experience supporting stadiums, football tournaments, sporting events or major live events is strongly preferred. Strong knowledge of Windows operating systems, Microsoft 365 and standard IT equipment. Experience troubleshooting wired networks, Wi-Fi, VPN and general connectivity issues. Familiarity with Active Directory, user-access administration and IT ticketing systems. Experience managing IT assets and equipment inventory. Ability to remain calm and resolve technical issues quickly during live operations. Strong communication, documentation and stakeholder-coordination skills. Good command of English; Arabic would be an advantage. ITIL, Comp TIA or Microsoft certifications would be advantageous. Important Requirements Must be available for the full contract from 15 August 2026 to 28 February 2027. Must be comfortable working primarily from stadiums and tournament venues in Jeddah. Must be flexible to work evenings, weekends, public holidays and extended hours during live tournament periods. Candidates should clearly highlight any stadium, matchday, sporting event or venue technology experience in their CV.

We are seeking an experienced Senior IT Specialist to join our IT team. The successful candidate will be responsible for ensuring the reliability, security, and performance of the organization's IT infrastructure across the head office and multiple plant/site locations. This role requires strong expertise in Fortinet Forti Gate administration, enterprise networking, infrastructure management, and end-user support, while serving as the technical escalation point for complex infrastructure and security-related issues.<br> Key Responsibilities Design, configure, and maintain Fortinet Forti Gate firewalls, including Firewall Policies, NAT, VPN, High Availability (HA), and SD-WAN. Manage network security technologies such as IPS, Web Filtering, Application Control, SSL Inspection, and bandwidth optimization. Monitor firewall performance, internet utilization, and network health while ensuring maximum availability and security. Administer and support LAN/WAN infrastructure, switches, routers, wireless networks, VLANs, DHCP, DNS, and WAN connectivity. Configure and maintain site-to-site and remote access VPN solutions. Support servers, virtualization, backup infrastructure, Active Directory / Entra ID, and endpoint security. Provide advanced technical support and act as the escalation point for complex IT infrastructure issues. Support new site deployments, standardize infrastructure across locations, and coordinate with ISPs and technology vendors. Ensure compliance with cybersecurity standards and maintain infrastructure documentation. Mentor junior IT team members and contribute to infrastructure improvement initiatives and IT projects.<br>Qualifications & Experience Bachelor's degree in computer science, Information Technology, Network Engineering, or a related field. Minimum 6 years of experience in IT Infrastructure and Support. At least 4 years of hands-on experience with Fortinet Forti Gate in a multi-site environment. Strong experience with Firewall Administration, VPNs, SD-WAN, LAN/WAN, VLANs, Routing, Switching, DNS, DHCP, and network security. Experience supporting distributed sites, industrial environments, or manufacturing operations is preferred. Strong troubleshooting and problem-solving skills.<br>Preferred Qualification Fortinet NSE 4 (required or strongly preferred); NSE 5/7 is a plus. Experience with Forti Manager, Forti Analyzer, Forti AP, and SD-WAN. Knowledge of ITIL and ITSM tools. Additional certifications such as CCNA, Comp TIA Network+, or Security+ are an advantage.<br>Key Competences Fortinet Forti Gate Administration Enterprise Network Infrastructure Network Security & Firewall Management VPN & Secure Connectivity Active Directory / Entra IDInfrastructure Troubleshooting Communication, Leadership, and Problem-Solving

Key Responsibilities:Partner with business leaders to understand requirements and deliver technology solutions. Lead end-to-end IT and digital transformation projects. Drive CRM, Mar Tech, workplace automation, and enterprise application rollouts. Manage project planning, vendors, UAT, data migration, and go-live activities. Support change management, user adoption, and stakeholder communication. Build business cases, prioritize IT demand, and ensure successful project delivery. Requirements:Proven experience in IT Business Partnering, Digital Transformation, or IT Project Management. Strong stakeholder and vendor management skills. Experience with CRM, ERP, enterprise applications, and system integrations. Knowledge of Agile/Waterfall methodologies and change management. Excellent communication and project delivery skills. Essential• Bachelo R's degree in Computer Science, Information Systems, Business or a related field.• 7+ years of IT experience, including 3+ years in a business partnering, business analysis or IT project management role.