CS Cart Jobs in Saudi

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La</span></span></span></strong></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li> <li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.&nbsp;</span></span></span></li> </ul> <br> <br> <p><span><span><strong><span><span><span>Job Summary</span></span></span></strong></span></span></p><br><br> <br> <p><span><span><span>The Assistant IT Manager is responsible for managing day to day operation and liaise with Information Technology Manager to ensure the smooth functioning of the Information Technology Department. Assists in establishing hardware maintenance programs and procedures in case of system interruptions. Assists in ensuring security of data storage and protection.</span></span></span></p><br><br> <br> <br> <p><span><span><strong><span><span><span>As Assistant IT Manager, we rely on you to:</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span><span>Ensure that critical application systems to the hotel like Opera PMS, Infrasys POS, Call Accounting System, Check EAM, Messaging System, etc. and including hardware are running.</span></span></span></li> <li><span><span><span>To attend users Information Technology related problems both hardware and application systems.</span></span></span></li> <li><span><span><span>Ensure that day-to-day standard Information Technology operating procedures (including checklist) are implemented properly including new requirements that need to be implemented and / or adhered.</span></span></span></li> <li><span><span><span>Creates, develop new application systems and enhancement to existing systems that will be beneficial to some department day-to-day operations and to the hotel.</span></span></span></li> <li><span><span><span>To plan and continue looking for new ways that may improve some Information Technology related areas and provide feedback / recommendations to the Management.</span></span></span></li> <li><span><span><span>Practices and role-models the Guiding Principles and the Core Values of Shangri-La Hospitality.</span></span></span></li> <li><span><span><span>Be environmental friendly, reduce waste, recycle when possible, and reuse whenever applicable.</span></span></span></li> <li><span><span><span>Must be familiar with the CSR initiatives, Policies and Procedures, Guidelines, Rules and Regulations per company CSR, including and not limited to CSR initiatives of the local and national government. &nbsp;</span></span></span></li> <li><span><span><span>Ensures compliance and application for all CSR job related decisions and activities, in relation to achieving the hotels CSR goals and objectives.</span></span></span></li> </ul> <br> <p><span><span><strong><span><span><span>What we're looking for:&nbsp;</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span>3 years as senior analyst / programmer in a large company</span></span></li> <li><span><span>Degree in Computer Science.</span></span></li> <li><span><span>Leadership, communication, and interpersonal skills.</span></span></li> <li><span><span>Flexibility to work evenings, weekends, and holidays.</span></span></li> <li><span><span>Fluent in English and Arabic</span></span></li> <li><span><span>Strong leadership, self-motivated excellent communication skills.</span></span></li> </ul> <br> <p><span><span><strong><span><span><span>Why Join Us:</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span><span><span><span><span><span><span><span>A workplace that values your passion and supports self-realization and personal growth.&nbsp;</span></span></span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span><span><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.&nbsp;</span></span></span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span><span><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.&nbsp;</span></span></span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span><span><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></span></span></span></span></span></span></span></span></li> </ul> <br> <p><span><span><span><span><span><span><span><span><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></span></span></span></span></span></span></span></span></p><br><br> <p><span><span><span><span><span><span><span><span><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></span></span></span></span></span></span></span></span></p><br><br> <br> <br> <br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Oversee day-to-day IT security operations across organization</p> <ul> <li>Monitor the health and effectiveness of security controls and drive continuous improvements.</li> <li>Manage and oversee incident lifecycle including detection, triage, escalation, and closure</li> <li>Ensure SLA compliance across incidents, service requests, and change management activities.</li> <li>Track and ensure timely remediation of Vulnerability Assessment (VA) and Penetration Testing (PT) findings.</li> <li>Support compliance with regulatory frameworks such as NCA, PDPL, and ISO standards</li> <li>Oversee performance of key security domains including:</li> <ul> <li>Cloud Security</li> <li>Identity Security</li> </ul> <li>Prepare operational dashboards and reports on incidents, SLAs, vulnerabilities, and control effectiveness.</li> <li>Maintain IT Security Operations SOPs and processes</li> <li>Coordinate with Managed Service Providers (MSP) and internal teams to ensure consistent service delivery</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in computer science, Information Security, or related field</p> <ul> <li>3-4 years of experience in IT Security Operations or Cybersecurity</li> <li>Professional certifications such as Security+, Network+ or equivalent are preferred</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The job holder is responsible for executing advanced network operations by designing, configuring, and optimizing enterprise-wide network infrastructure, to ensure secure, scalable, and highly available connectivity across WTCO environments.</p><p>Key Roles and Responsibilities</p><p>Ensure work is performed based on approved policies, processes, procedures and instructions. Identify opportunities for continuous improvement of the systems, practices, cost optimization, and productivity &amp; efficiency improvement. Ensures compliance with all applicable laws, rules, regulations, and standards within WTCO and related functions such as but not limited to (HC, HSSE, Risk and Cybersecurity, etc..). Escalate problems to ensure case/issue is closed efficiently and in a timely manner. Apply network configuration standards to ensure consistent deployment of routing and switching protocols across WTCO infrastructure. Conduct network assessments and performance checks to identify areas for improvement and resolve latency or connectivity issues. Perform routine maintenance and upgrades on network devices to ensure availability, security, and efficiency. Maintain records of network architecture, including topology diagrams and inventory of core network components.</p><p>Key Roles and Responsibilities 2</p><p>Assist in implementing disaster recovery configurations to ensure business continuity during major disruptions. Check redundancy settings and failover mechanisms between primary and secondary data routes. Collaborate with infrastructure and cybersecurity teams to secure network access and prevent unauthorized intrusion. Analyze trends in network incidents and report recurring issues for long-term resolution planning. Gather network usage data and performance metrics for planning and audit requirements. Submit configuration changes or upgrade proposals for new infrastructure rollouts. Present technical input during infrastructure projects that require network integration and cross-functional alignment. Support the deployment of network equipment in new branches or business locations under defined IT guidelines.</p><p>Key Roles and Responsibilities 3</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s in Information Systems or Relevant fields</li><li>Bachelors in Computer Science or Relevant fields</li></ul><p></p></section>

About the Role King Salman International Airport (KSIA) is seeking a Manager – Emerging Technologies to identify, evaluate, and integrate innovative technologies that support the airport's long-term digital transformation ambitions and operational excellence. This role leads research and development (R&D) initiatives, including technology scouting, proof-of-concept (PoC) validation, pilot programs, and technology assessments to evaluate technical feasibility, business value, and deployment readiness.<br>Working closely with business, technology, design, and delivery teams, the successful candidate will translate emerging technologies into scalable, enterprise-ready solutions that enhance airport operations, elevate the guest experience, and enable next-generation SMART airport capabilities.<br>Key Responsibilities Research and evaluate emerging technologies, including Artificial Intelligence (AI), Robotics, Automation, Quantum Computing, Computer Vision, Autonomous Mobility, Internet of Things (IoT), Advanced Construction Materials, and other next-generation technologies relevant to KSIA's strategic ambitions. Monitor global technology trends, airport industry developments, and innovation ecosystems to identify and prioritize emerging technology opportunities. Assess technology readiness, technical feasibility, market maturity, and business value to support investment and adoption decisions. Lead the end-to-end R&D lifecycle, including technology scouting, proof-of-concept (PoC) development, pilot programs, MVP validation, and deployment planning. Define and monitor KPIs to evaluate PoC performance and business outcomes. Build and manage strategic relationships with startups, universities, research institutions, technology vendors, innovation hubs, and venture ecosystems. Collaborate with business, technology, design, and operations teams to identify opportunities that improve operational efficiency and enhance the guest experience. Ensure emerging technology initiatives align with enterprise architecture standards, governance frameworks, cybersecurity requirements, and organizational policies. Develop business cases, technology assessments, implementation roadmaps, and executive recommendations to support strategic investment decisions. Prepare executive reports, presentations, and strategic insights for senior leadership on emerging technology initiatives and innovation opportunities.<br>Qualifications Bachelor's degree in Engineering, Computer Science, Information Technology, Data Science, or a related STEM discipline. Master's degree or professional certifications in Digital Transformation, Enterprise Architecture, Cloud Technologies, Artificial Intelligence, or Emerging Technologies are preferred. Professional certifications such as PMP, Agile, AI, or Innovation Management are considered an advantage.<br>Experience & Skills6–8 years of experience in Emerging Technologies, Research & Development (R&D), Digital Transformation, Innovation, or Engineering. Aviation experience is preferred; however, candidates with experience in transportation, smart cities, defense, or large-scale infrastructure programs are encouraged to apply. Proven experience evaluating, validating, and implementing emerging technologies within complex enterprise environments. Demonstrated experience leading technology assessments, PoCs, pilot programs, and cross-functional implementation initiatives. Experience collaborating with startups, innovation ecosystems, venture partners, universities, or research institutions is highly desirable. Strong analytical thinking, problem-solving, and stakeholder management capabilities. Excellent communication, presentation, and project coordination skills. Professional proficiency in English, both written and spoken.

We are seeking an experienced Delivery Partner to lead and manage a large-scale Banking IT Engagement in Jeddah. This role demands strong leadership, technical expertise, and deep domain knowledge of the Banking industry, particularly within the Middle East region. The ideal candidate will possess a strategic mindset, exceptional stakeholder management skills, and a proven track record in delivering complex IT services within the Banking sector.<br>Job Title: Delivery Partner – Banking IT Engagement Location: Jeddah, Saudi Arabia, Looking for Bilingual ( Arabic speakers) Key Responsibilities:• Oversee and manage end-to-end delivery of IT services, ensuring high-quality, timely, and cost-effective execution.• Provide strategic leadership in Banking IT landscapes, covering Core Banking, Digital Channels, and System Integration (SI) environments.• Develop and maintain strong relationships with customer stakeholders (both IT & Business), internal teams, and partners in a matrix organization.• Ensure service design, planning, execution, and governance align with customer requirements and industry best practices.• Drive regulatory compliance and adhere to data security and cybersecurity standards within Banking operations.• Monitor service risks and proactively mitigate potential roadblocks to ensure seamless execution.• Own the P&L (Profit & Loss) responsibility for the engagement, optimizing costs while maintaining service excellence.• Lead and manage cross-functional teams, including Business, IT, and Operations, to ensure alignment with business objectives.• Drive continuous improvement initiatives and foster innovation in tools, processes, and technologies.• Serve as the primary point of contact for senior leadership and key stakeholders, ensuring transparent and effective communication.<br>Required Experience & Skills:Professional Experience:• Minimum 18 years of experience in IT services, with at least 5-7 years managing large-scale Banking IT engagements.• Proven experience in handling Transformation Programs within the Banking domain.• Strong expertise in RFP (Request for Proposal) responses and solution articulation.• Prior experience working with SI (System Integration) responsibilities in a COTS (Commercial Off-The-Shelf) environment.• Familiarity with Infrastructure Technologies relevant to Banking IT operations. Technical & Domain Expertise:• Banking Domain Knowledge: Strong proficiency across Retail Banking, Corporate Banking, Treasury, Capital Markets, and Digital Banking.• Technology Proficiency: Hands-on experience in emerging tech trends, including Automation, Digital Transformation, Cloud Computing, Artificial Intelligence (AI), and Cybersecurity. Leadership & Management Skills:• Strong stakeholder management skills, including engagement with C-level executives, IT leaders, and business teams.• Ability to manage cross-functional teams in complex, matrix environments.• Excellent problem-solving skills with the ability to navigate competing priorities in dynamic environments. Communication & Collaboration:• Exceptional verbal and written communication skills to present complex Banking and IT concepts to diverse stakeholders.• Strong negotiation and conflict-resolution skills to drive alignment between business and IT teams.• Arabic Language skills besides outstanding English skills is mandatory.<br>Educational & Certification Requirements:• Bachelor's degree in computer science, Information Technology, or a related field (master's degree preferred).• Preferred Certifications:o Banking & Finance-related certifications (e.g., Certified Banking Professional)o Certifications in Digital, Cloud, AI, and Automation technologieso Project Management Professional (PMP) or equivalent certification

About The Role<br>Technology keeps our logistics operation moving. As a Technical Support Engineer, you'll be at the center of that operation, working with business users, developers, and product teams to solve real-world challenges and improve the systems that power thousands of shipments every day. This role is more than just troubleshooting. You'll investigate system issues, analyze business processes, test new features, and contribute to projects that shape the future of our logistics platform. If you enjoy solving problems, learning new technologies, and seeing the direct impact of your work, we'd like to hear from you.<br><br>What You Will Do<br>Investigate and resolve system issues reported by business users. Work closely with Product and Development teams to analyze requirements and improve system functionality. Use SQL to investigate data and identify the root cause of issues. Test new features, validate bug fixes, and support system releases. Configure user roles, permissions, and system access. Support system migrations, integrations, and implementation projects. Create user guides, SOPs, and training materials, and deliver training when required. Monitor system performance and identify opportunities to improve business processes. Become a trusted technical partner for our Operations teams across the region.<br>What We Are Looking For<br>Bachelor's degree in Computer Science, Software Engineering, or a related field. Knowledge of REST APIs and SQL. Strong analytical and problem-solving skills. Curious, quick to learn, and eager to take on new challenges. Good communication skills with the ability to explain technical concepts clearly. Fluent in English. Arabic or Chinese is a plus. An interest in logistics, e-commerce, and technology that solves real business problems.<br>Why Join Us<br>Work on systems that support large-scale logistics operations across multiple countries. Be involved in exciting projects such as system migrations, API integrations, and new product rollouts. Collaborate with international teams across Operations, Product, QA, and Engineering. Gain hands-on experience with enterprise systems, APIs, SQL, AI Agents and business process optimization. Enjoy continuous learning, career growth, and the opportunity to make a visible impact from day one. If you're someone who enjoys solving complex problems, learning new technologies, and making systems work better every day, we'd love to have you on the team.

The Job Summary The IT Applications Manager is responsible for the strategic planning, implementation, support, and optimization of business applications across the organization. This role ensures that enterprise applications such as ERP, CRM, HRMS, and custom systems are aligned with business goals and operate efficiently. The Applications Manager leads cross-functional teams in delivering projects, managing vendor relationships, ensuring data integrity, and maintaining system security and performance. They act as a key liaison between business stakeholders and the IT department to drive digital transformation and continuous improvement.<br><br>Key Responsibilities<br>For this position, we are looking for an IT Applications Manager with strong experience in managing custom-developed business applications, software development teams, and enterprise system integrations.<br>The candidate should preferably have experience with technologies and platforms similar to our environment, including:• Angular (Frontend Development) • . NET / . NET Core (Backend Development) • Microsoft SQL Server (Database Design, Development, and Performance Optimization) • REST APIs and Web Services Integration • ERP Customization and Integration (preferably Odoo or similar platforms) • Application Architecture and Solution Design • Dev Ops, Source Control, and Release Management Practices • Business Intelligence and Reporting Solutions<br>In addition, the candidate should have experience in:• Managing the complete Software Development Life Cycle (SDLC) from requirements gathering to deployment and support. • Leading development teams and coordinating with business users, vendors, and implementation partners. • Managing custom application development projects and enterprise integrations. • Supporting and enhancing existing applications while driving new initiatives and digital transformation projects. • Troubleshooting complex application and integration issues.<br><br>Educational Qualifications Master’s degree in Computer Science, Information Technology.<br>Professional Certifications PMP, ITIL, TOGAF, or other relevant certifications in application management or enterprise systems.<br>Experience in Similar Capacity5+ Years<br>Total Required Experience 15+ Years<br>Languages Proficiency Fluent in English (spoken & written); Arabic is a plus

About the Company<br><br>A well respected group company based in Riyadh Saudi Arabia. The company invests across various asset classes including Real estate, Direct ventures, Private equity funds and public stocks. Subsidiary of the investment company also has Real Estate and other retail businesses through different structures.<br><br>About the Role<br><br>The IT Infrastructure Team Lead will oversee a hybrid IT environment spanning Microsoft Azure, Microsoft 365, on-premises data centers, enterprise networks, servers, storage, and critical business systems. The role is responsible for infrastructure design, governance, security, availability, modernization, and operational resilience across the group. The successful candidate will lead infrastructure operations, support cloud and on-premises platforms, strengthen cybersecurity controls, manage Business Continuity and Disaster Recovery activities, and guide the IT support team in delivering reliable enterprise IT services.<br><br>Responsibilities<br><br>Architect, administer, and maintain hybrid infrastructure across on-premises data centers and Microsoft Azure environments. Manage Microsoft Azure, Microsoft 365, Azure Virtual Desktop, Microsoft Entra ID, identity governance, authentication services, and access control. Configure, maintain, and optimize enterprise network infrastructure, including VPNs, firewalls, VLANs, switches, routers, and secure connectivity between business locations. Implement and manage Microsoft Intune for device enrolment, endpoint compliance, application deployment, and security policy enforcement. Manage infrastructure supporting for Business critical applications, including Microsoft Dynamics Business Central, Microsoft Dynamics GP, Microsoft Dynamics AX, and e Front. Administer Microsoft SQL Server environments, monitor database performance, and support system optimization activities. Administer core infrastructure services, including Windows Server, Microsoft Exchange, IIS, DNS, DHCP, Microsoft Active Directory, and IP Address Management. Oversee IPPBX and IP Telephony infrastructure. Manage virtualization platforms and SAN storage infrastructure. Lead endpoint security, patch management, system hardening, Change Management, Incident Management and infrastructure security standards. Design, implement, and test Business Continuity and Disaster Recovery strategies, including backup validation, recovery testing, and failover simulations. Lead, mentor, and support the IT infrastructure and support teams to ensure effective service delivery and technical capability development. Coordinate vendor support, ISP relationships, software licensing, infrastructure procurement, and remote IT operations. Maintain accurate technical documentation, including network diagrams, SOPs, asset inventories, infrastructure standards, and disaster recovery procedures.<br><br>Qualifications<br><br>Bachelor’s Degree in Information Technology, Computer Science, Engineering, or a related field. Minimum 8 years of experience in IT Infrastructure, Systems Administration, or Network Engineering. Minimum 3 years of experience in a leadership, supervisory, or team lead role.<br><br>Required Skills<br><br>Cisco CCNA is required, CCNP is preferred. Microsoft AZ-305: Azure Solutions Architect Expert is required. Microsoft AZ-500: Azure Security Engineer Associate is required.<br><br>Preferred Skills<br><br>Strong hands-on experience in Microsoft Azure, Microsoft 365, Microsoft Intune, Microsoft Entra ID, Azure Virtual Desktop, Windows Server 2016–2022, IIS, Microsoft Exchange, DNS, DHCP, Group Policy, Microsoft AD & AD Sites, Microsoft SQL Server, virtualization platforms, SAN storage, enterprise firewalls, VPNs, VLANs, L2/L3 switching, routing, and infrastructure troubleshooting.

The job holder is responsible for ensuring the development cybersecurity operational technology activities by monitoring, testing, identifying and dealing with cybersecurity assets threats and incidents to protect WTCO from any cyber-attacks or threats. Key Functional Accountabilities:Identify opportunities for continuous improvement, practices, cost optimization, and productivity & efficiency improvement. Ensures compliance with all applicable laws, rules, regulations, and standards within WTCO and related functions such as but not limited to (HC, HSSE, Risk, Cybersecurity, etc..). Escalate problems to ensure case/issue is closed efficiently and in a timely manner. Ensure assessing and developing the effectiveness of WTCO's' cybersecurity operational technology enhancement capabilities Ensure identifying technical vulnerabilities that may lead to a cyber breach based on the simulated cyber-attack results on assets, and the remediation of vulnerabilities on running systems, networks and applications. Ensure developing assets penetration tests and vulnerability assessments of systems and networks on a periodic basis to validate WTCO’s resilience and identify weak areas and provide recommendations on actions to be taken. Ensure protecting the confidentiality, integrity, and availability of WTCO's assets data and information, in line with WTCO's policies & procedures, and the relevant regulations and legislation. Ensure protecting the information and technical of the assets from third-party and cloud computing by applying cybersecurity operational technology requirements of cloud computing and hosting. Ensure applying cybersecurity operational technology incident response program as a plan of action that is developed based on anticipated risks and thorough post event analysis Ensure developing the identification and detection of cybersecurity operational technology events and threats in a timely manner and deal with them effectively to prevent or reduce the negative impacts on WTCO's operations. Ensure developing, collecting, analyzing and monitoring cybersecurity operational technology events to detect cyber-attacks early, with the aim of preventing or minimizing their negative impacts on WTCO’s operations. Perform all day-to-day cybersecurity operational technology on WTCO's systems and ensure that they are properly performing in accordance with WTCO's standards, procedures, and best practices. Ensure implementing cybersecurity operational technology vendor assessment across WTCO and projects. Ensure implementing cybersecurity operational technology requirements and ensure that relevant regulations and legislation are adhered to Education and Certifications:Bachelor’s degree in computer science, Information Technology, or a relevant field.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Responsibilities</b>: </p><p>• Managing and growing sales accounts by building strong client relationships. </p><p>• Identifying new business opportunities, and ensuring customer satisfaction. </p><p>• Understanding client needs, providing tailored IT solutions, and achieving sales targets while maintaining profitability. </p><p>• Manage a portfolio of existing clients, ensuring strong relationships and customer retention. </p><p>• Act as the primary point of contact for client accounts, addressing concerns and providing timely solutions. </p><p>• Regularly review client accounts to identify upsell or cross-sell opportunities. </p><p>• Execute strategic sales plans to achieve revenue and growth targets. </p><p>• Identify and engage potential new clients through networking, cold calling, and attending industry events. • Present and demonstrate IT products, services, and solutions tailored to client needs. </p><p>• Conduct regular meetings with clients to understand their IT challenges and business goals. </p><p>• Collaborate with internal teams to deliver customized solutions. </p><p>• Stay updated on industry trends, competitor activities, and market conditions. </p><p>• Provide insights and feedback to management on customer needs and market opportunities.</p><p>• Prepare and deliver proposals, quotes, and contracts in line with company policies. </p><p>• Negotiate terms and conditions to close deals while ensuring profitability. </p><p>• Ensure proper documentation and compliance with contractual agreements. </p><p>• Track and report sales activities, pipelines, and revenue performance. </p><p>• Provide regular updates to senior management on account statuses and sales forecasts. </p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Qualifications</b>: </p><p>• Bachelor's degree in IT, Computer Science, Computer Engineering, Business Administration, Economics or a related field. </p><p><br></p><p><b>Experience: </b></p><p>• Minimum 5 years’ experience in managing multiple accounts and working with enterprise-level clients. </p><p><br></p><p><b>Skills</b>: </p><p>• Excellent written and verbal communication skills in Arabic &amp; English. </p><p>• Strong communication, negotiation, and interpersonal skills. </p><p>• Technical knowledge of IT solutions, including software, hardware, and cloud services. </p><p>• Ability to work independently and collaboratively in a fast-paced environment.</p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a skilled <strong>IT Support Specialist</strong> to join our team in Riyadh. The ideal candidate will have strong hands-on experience in IT support, networking, Microsoft 365 administration, Azure administration, cloud monitoring, and day-to-day IT operations.</p> <p>This role requires someone who is proactive, technically strong, organized, and able to support users, systems, networks, cloud platforms, and physical security systems efficiently.</p> <p><strong>Key Responsibilities</strong></p> <ul> <li>Provide first-line support for hardware, software, network, and system-related issues.</li> <li>Diagnose, troubleshoot, and resolve technical problems efficiently.</li> <li>Escalate complex issues to the relevant team when needed.</li> <li>Install, configure, and maintain IT equipment, software, peripherals, and user devices.</li> <li>Manage user accounts, access permissions, and IT documentation.</li> </ul> <p><strong>Microsoft 365 Administration</strong></p> <ul> <li>Manage users, licenses, groups, and access permissions.</li> <li>Support Exchange Online, Microsoft Teams, SharePoint, and OneDrive.</li> <li>Handle Microsoft 365 security, compliance, and basic admin configurations.</li> <li>Support users with Microsoft 365-related issues and requests.</li> </ul> <p><strong>Network &amp; Security Support</strong></p> <ul> <li>Support and maintain network infrastructure, including switches, Wi-Fi, and access points.</li> <li>Troubleshoot connectivity, internet, and VoIP-related issues.</li> <li>Assist in firewall configuration, monitoring, and maintenance.</li> <li>Support basic network security practices and access control.</li> </ul> <p><strong>Cloud &amp; Azure Support</strong></p> <ul> <li>Monitor Azure resources and troubleshoot related issues.</li> <li>Support Azure administration, security, and governance activities.</li> <li>Manage backup and disaster recovery processes.</li> <li>Track system performance, resource usage, and cost optimization.</li> </ul> <p><strong>Physical Security Systems</strong></p> <ul> <li>Manage and support access control systems, including doors and entry systems.</li> <li>Monitor, maintain, and troubleshoot CCTV systems.</li> </ul> <p><strong>IT Operations</strong></p> <ul> <li>Perform regular system maintenance, updates, backups, and health checks.</li> <li>Maintain IT procedures, documentation, asset records, and knowledge base articles.</li> <li>Collaborate with the IT team to improve service quality, operational efficiency, and user experience.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements</strong></p> <ul> <li>Bachelor s degree in Information Technology, Computer Science, or a related field.</li> <li>Minimum <strong>4+ years of experience</strong> in IT Support or IT Administration.</li> <li>Strong hands-on experience in <strong>Microsoft 365 Administration</strong>, including:</li> <ul> <li>User and license management</li> <li>Exchange Online</li> <li>Microsoft Teams</li> <li>SharePoint / OneDrive</li> <li>Security and compliance settings</li> </ul> <li>Experience with <strong>Microsoft Azure Administration and Monitoring</strong>.</li> <li>Solid knowledge of networking fundamentals, including switching, firewall, Wi-Fi, and connectivity troubleshooting.</li> <li>Experience with backup, disaster recovery, and system monitoring.</li> <li>Familiarity with access control and CCTV systems is preferred.</li> <li>Strong troubleshooting, problem-solving, and communication skills.</li> <li>Ability to work independently and manage multiple technical requests.</li> </ul><p></p></section>

Job Summary We are seeking a highly organized and proactive Project Coordinator to support the planning, execution, deployment, and closure of strategic technology, cybersecurity, infrastructure, and digital transformation projects. The Project Coordinator will work closely with Project Managers, technical teams, vendors, and stakeholders to ensure projects are delivered within agreed timelines, scope, quality standards, and organizational requirements. The role is responsible for project tracking, documentation management, meeting coordination, risk and issue monitoring, stakeholder communication, and operational readiness activities. The successful candidate will contribute to project governance, maintain project controls, support deployment activities, and ensure project documentation remains accurate and up to date throughout the project lifecycle. Key Responsibilities Project Coordination & Administration Support Project Managers in planning, execution, monitoring, and closure of projects. Maintain project schedules, action logs, risk registers, issue logs, and change request records. Track project milestones, deliverables, dependencies, and deadlines. Monitor project progress and follow up on outstanding tasks and action items. Assist in maintaining project governance documentation and project controls. Support project resource coordination and scheduling activities. Schedule & Progress Tracking Update and maintain project schedules using Microsoft Project or similar tools. Track project activities against agreed timelines and milestones. Monitor project performance and escalate potential delays or issues. Prepare weekly and monthly project status reports. Support KPI tracking and progress reporting. Stakeholder & Communication Management Coordinate project meetings, workshops, and stakeholder sessions. Schedule and organize:Project Kickoff Meetings Weekly Status Meetings Technical Workshops Handover Meetings Lessons Learned Sessions Project Closure Meetings Prepare meeting agendas, minutes of meetings (MoM), action items, and follow-up reports. Ensure timely communication between project teams, vendors, and business stakeholders. Support communication through Microsoft Teams, email, conference calls, and collaboration platforms. Risk, Issue & Change Coordination Maintain Risk Registers, Issue Logs, and Change Request Logs. Follow up on mitigation actions and resolution activities. Escalate unresolved risks and issues to the Project Manager. Track implementation of approved change requests. Deployment & Operational Readiness Support Assist with project deployment activities and rollout planning. Coordinate testing activities, UAT sessions, pilot deployments, and go-live support. Track deployment readiness checklists and acceptance criteria. Support transition-to-operations and handover activities. Assist in post-deployment stabilization and issue tracking. Documentation Management Maintain and organize project documentation including:Project Charter Project Plans Meeting Minutes Risk Register Issue Log Change Log Deployment Plans Test Plans User Acceptance Testing (UAT) Documentation Handover Documentation Operational Readiness Documentation Project Closure Reports Ensure all documentation is stored, version controlled, and accessible to relevant stakeholders. Quality & Compliance Support Support compliance with organizational policies and procedures. Ensure project documentation follows approved standards and templates. Assist with quality reviews and project audits. Support adherence to cybersecurity and information security requirements. Vendor & Team Coordination Coordinate activities between internal teams, external vendors, and contractors. Follow up on vendor deliverables and project commitments. Support procurement and onboarding activities where required. Assist in coordinating multidisciplinary technical teams. Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, Project Management, or a related field.2–5 years of experience in Project Coordination, PMO, Project Administration, or Project Support roles. Experience supporting IT, infrastructure, cybersecurity, cloud, telecom, or digital transformation projects. Familiarity with project management methodologies (Waterfall, Agile, or Hybrid). Preferred Certifications One or more of the following is preferred:CAPM (Certified Associate in Project Management) PMP (Project Management Professional) PMI-ACPPRINCE2 Foundation Scrum Master Certification ITIL Foundation

Job Summary We are seeking a highly organized and proactive Project Coordinator to support the planning, execution, deployment, and closure of strategic technology, cybersecurity, infrastructure, and digital transformation projects. The Project Coordinator will work closely with Project Managers, technical teams, vendors, and stakeholders to ensure projects are delivered within agreed timelines, scope, quality standards, and organizational requirements. The role is responsible for project tracking, documentation management, meeting coordination, risk and issue monitoring, stakeholder communication, and operational readiness activities. The successful candidate will contribute to project governance, maintain project controls, support deployment activities, and ensure project documentation remains accurate and up to date throughout the project lifecycle. Key Responsibilities Project Coordination & Administration Support Project Managers in planning, execution, monitoring, and closure of projects. Maintain project schedules, action logs, risk registers, issue logs, and change request records. Track project milestones, deliverables, dependencies, and deadlines. Monitor project progress and follow up on outstanding tasks and action items. Assist in maintaining project governance documentation and project controls. Support project resource coordination and scheduling activities. Schedule & Progress Tracking Update and maintain project schedules using Microsoft Project or similar tools. Track project activities against agreed timelines and milestones. Monitor project performance and escalate potential delays or issues. Prepare weekly and monthly project status reports. Support KPI tracking and progress reporting. Stakeholder & Communication Management Coordinate project meetings, workshops, and stakeholder sessions. Schedule and organize:Project Kickoff Meetings Weekly Status Meetings Technical Workshops Handover Meetings Lessons Learned Sessions Project Closure Meetings Prepare meeting agendas, minutes of meetings (MoM), action items, and follow-up reports. Ensure timely communication between project teams, vendors, and business stakeholders. Support communication through Microsoft Teams, email, conference calls, and collaboration platforms. Risk, Issue & Change Coordination Maintain Risk Registers, Issue Logs, and Change Request Logs. Follow up on mitigation actions and resolution activities. Escalate unresolved risks and issues to the Project Manager. Track implementation of approved change requests. Deployment & Operational Readiness Support Assist with project deployment activities and rollout planning. Coordinate testing activities, UAT sessions, pilot deployments, and go-live support. Track deployment readiness checklists and acceptance criteria. Support transition-to-operations and handover activities. Assist in post-deployment stabilization and issue tracking. Documentation Management Maintain and organize project documentation including:Project Charter Project Plans Meeting Minutes Risk Register Issue Log Change Log Deployment Plans Test Plans User Acceptance Testing (UAT) Documentation Handover Documentation Operational Readiness Documentation Project Closure Reports Ensure all documentation is stored, version controlled, and accessible to relevant stakeholders. Quality & Compliance Support Support compliance with organizational policies and procedures. Ensure project documentation follows approved standards and templates. Assist with quality reviews and project audits. Support adherence to cybersecurity and information security requirements. Vendor & Team Coordination Coordinate activities between internal teams, external vendors, and contractors. Follow up on vendor deliverables and project commitments. Support procurement and onboarding activities where required. Assist in coordinating multidisciplinary technical teams. Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, Project Management, or a related field.2–5 years of experience in Project Coordination, PMO, Project Administration, or Project Support roles. Experience supporting IT, infrastructure, cybersecurity, cloud, telecom, or digital transformation projects. Familiarity with project management methodologies (Waterfall, Agile, or Hybrid). Preferred Certifications One or more of the following is preferred:CAPM (Certified Associate in Project Management) PMP (Project Management Professional) PMI-ACPPRINCE2 Foundation Scrum Master Certification ITIL Foundation

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.<br><br>At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.<br><br>We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.<br><br>By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.<br><br>We’re looking for innovative and original thinkers to work in an environment where you can #Make Your Moment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.<br><br>If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.<br><br><br><br>Job Description<br><br>IT Operations is the frontline connection between IT@IFS and our global user community. Delivering local and remote support that ensures our colleagues have seamless access to the technology and systems they need to work efficiently. By providing responsive, high-quality support and continuously improving IT services, we enable teams to focus on delivering value without technical disruptions. <br><br>This mid-level role is crafted for experienced IT professionals who excel in delivering high-quality technical support directly to end users across varied environments. As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic contributor to the broader support framework. You act as a critical escalation point for complex technical issues that go beyond first-line resolution, applying deep diagnostic expertise and a methodical approach to problem-solving. Your responsibilities span across maintaining and enhancing the performance of end-user systems and managing device configurations. <br><br>In this capacity, you operate with a high degree of autonomy, often leading initiatives that improve service delivery and user satisfaction. You are expected to proactively identify inefficiencies, implement system optimizations, and contribute to continual service improvement efforts. Collaboration is key, as you work closely with cross-functional and cross-regional teams to uphold service excellence, share best practices, and align support strategies with organizational goals. Your role also involves mentoring junior support staff, shaping technical documentation, and participating in the rollout of new technologies and tools that enhance the end-user experience. <br><br>Ultimately, this position demands a balance of hands-on technical proficiency, strategic thinking, and a user-centric mindset. You are a trusted technical advisor within the support ecosystem, driving operational resilience and ensuring that users across the enterprise experience seamless, secure, and responsive IT services. <br><br> <br><br>Key Responsibilities <br><br> <br><br>Deliver Advanced Multi-Platform Support <br><br>Provide expert-level technical assistance across Windows, mac OS, and mobile platforms. <br><br>Ensure seamless user experiences by resolving complex device, application, and connectivity issues both onsite and remotely. <br><br>Lead Troubleshooting & Escalation Management <br><br>Take ownership of persistent or high-impact technical problems, applying deep diagnostic expertise. <br><br>Collaborate with infrastructure and application teams to escalate and resolve issues efficiently. <br><br>Support & Optimize Office IT Infrastructure <br><br>Maintain and enhance video conferencing systems, network connectivity, and shared office technologies. <br><br>Ensure meeting spaces and collaboration tools are reliable, user-friendly, and aligned with hybrid work needs. <br><br>Represent IT in Cross-Functional Projects <br><br>Act as a technical liaison in office expansions, infrastructure upgrades, and service transitions. <br><br>Provide input on planning, implementation, and post-deployment support. <br><br>Maintain Documentation & Knowledge Sharing <br><br>Create and refine internal documentation, SOPs, and troubleshooting guides. <br><br>Contribute to team knowledge bases and mentor peers through structured learning and informal coaching.<br><br>Provide Regional Onsite Support <br><br>Travel occasionally to regional offices to deliver hands-on support, assist with deployments, and build relationships with local teams. <br><br>Ensure consistent service standards across locations. <br><br> <br><br> <br><br>Skills & Competencies <br><br> <br><br>Advanced Troubleshooting <br><br>Diagnoses and resolves complex, persistent, or multi-layered technical issues across Windows, mac OS, and mobile platforms. <br><br>Apply structured problem-solving and leverages enterprise tools to ensure long-term resolution and user satisfaction. <br><br>Mac OS Expertise <br><br>Demonstrates deep proficiency in mac OS administration, including user account management, software deployment, system preferences, and device compliance. <br><br>Confidently support Apple environments in mixed-platform workplaces. <br><br>Security Awareness <br><br>Upholds high standards of endpoint and data security in collaboration with the Security Operations Centre (SOC). <br><br>Support patching, access controls, and incident response protocols while promoting user awareness and safe practices. <br><br>Project Collaboration <br><br>Actively contributes to cross-functional IT initiatives such as infrastructure upgrades, office expansions, and technology rollouts. <br><br>Provide technical input, support implementation, and ensure smooth transitions for end users. <br><br>Documentation & Knowledge Sharing <br><br>Creates and maintains clear, actionable documentation including SOPs, troubleshooting guides, and internal knowledge base articles. <br><br>Share expertise with peers and junior staff to promote consistency and continuous learning. <br><br>Customer Service Excellence <br><br>Delivers high-quality support across multiple channels - face-to-face, Teams, email - with professionalism, empathy, and clarity. <br><br>Build trust with users by resolving issues efficiently and communicating effectively. <br><br>Autonomy & Leadership <br><br>Operates independently with minimal supervision, managing priorities and resolving escalations. <br><br>Mentor junior team members, lead local initiatives, and contribute to team development and service improvement. <br><br><br><br>Qualifications<br><br>Education <br><br>Bachelor’s degree in Information Technology, Computer Science, Computer Systems & Network or System Engineering (or equivalent experience). Certifications <br><br> Relevant certifications (e.g., ACSP, ACiT, Microsoft Modern Desktop, ITIL Foundation). <br><br>Experience Requirements <br><br>Strong professional IT support experience, including remote and onsite roles. At least 2 years of experience in IT operations or IT support function. Advanced proficiency in Windows, mac OS, and mobile platforms. Strong experience with MDM tools (Mosyle, Intune). Familiarity with ITIL service management and compliance practices. Experience supporting a global customer base and collaborating across time zones. Hands on experience with troubleshooting end-user IT equipment (Laptops, Monitor etc..) hardware issues will be an added advantage Strong understanding in basic IT technical concepts such as Microsoft Services, Networking, IT Infrastructure etc. Ability to work in a fast-paced, ever changing environment. Work effectively individually or in a team-oriented, collaborative environment with great interpersonal skills. Demonstrated professionalism, service mindset, and interpersonal skills. Growth Indicators<br><br>Leads Local Support Operations <br><br>Serves as the go-to technical lead for regional support activities, coordinating daily workflows, mentoring team members, and ensuring consistent service delivery aligned with enterprise standards. <br><br>Improves Support Processes & User Experience <br><br>Identifies recurring challenges and inefficiencies, then initiates and implements enhancements to support workflows, documentation, and user-facing services. Advocates for solutions that reduce friction and elevate satisfaction. Recognizes AI as a critical tool for automating tasks, analysing support trends, and enhancing responsiveness. <br><br>Influences Strategic IT Planning <br><br>Provides input on infrastructure decisions, technology rollouts, and service design. Collaborates with cross-functional teams to align support capabilities with broader IT goals and operational need. <br><br><br><br>Additional Information<br><br>We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.

experienced and results-oriented IT Project Manager to lead and deliver strategic IT initiatives across the organization. The successful candidate will be responsible for managing the full project lifecycle, ensuring projects are delivered on time, within scope, and within budget while meeting business objectives and quality standards.<br><br>The ideal candidate will possess strong leadership, stakeholder management, and communication skills, with extensive experience managing complex IT projects in enterprise environments.<br><br>Key Responsibilities<br><br> Lead the planning, execution, monitoring, and closure of IT projects from initiation through delivery. Define project scope, objectives, deliverables, timelines, budgets, and resource requirements. Collaborate with business stakeholders, technical teams, vendors, and external partners to ensure successful project outcomes. Develop and maintain detailed project plans, schedules, and status reports. Identify, assess, and mitigate project risks and issues to minimize impact on project delivery. Manage project budgets, resources, and timelines to ensure efficient execution. Facilitate project meetings, workshops, and steering committee sessions. Ensure compliance with project governance standards, organizational policies, and quality requirements. Track and report project progress, milestones, dependencies, and key performance indicators to senior management. Support change management and ensure smooth implementation and adoption of new solutions. Foster collaboration and maintain effective communication among all project stakeholders<br><br>Requirements<br><br>Education<br><br> Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field. <br><br>Experience<br><br> Minimum 10 years of experience in IT project management, with proven experience delivering complex enterprise IT projects. Demonstrated experience managing projects throughout the full project lifecycle. Experience working within Agile, Waterfall, or hybrid project environments. <br><br>Technical & Professional Skills<br><br> Strong understanding of project management methodologies, frameworks, and best practices. Experience using project management tools such as Microsoft Project, Jira, Azure Dev Ops, or similar tools. Good understanding of the Software Development Lifecycle (SDLC). Experience managing cross-functional teams, vendors, and third-party service providers. PMP, PRINCE2, Agile, Scrum Master, or equivalent certifications are highly desirable. <br><br>Soft Skills<br><br> Excellent leadership, organizational, and stakeholder management skills. Strong analytical, problem-solving, and decision-making abilities. Excellent verbal and written communication skills in English; Arabic is an advantage. Ability to manage multiple projects and priorities in a fast-paced environment. Strong interpersonal skills with the ability to build and maintain effective working relationships.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description: Data Science &amp; Analytics Engineer Job Title: Data Science &amp; Analytics Engineer Experience: 3 11 Years Location: Riyadh - Onsite Employment Type: Full-Time Job Overview We are looking for a talented Data Science &amp; Analytics Engineer with 3 11 years of experience to transform complex data into actionable business insights. The ideal candidate will have expertise in data science, statistical analysis, predictive modeling, data visualization, and modern analytics platforms. You will work closely with business stakeholders, data engineers, and technology teams to develop data-driven solutions that support strategic decision-making. Key Responsibilities Design, develop, and deploy predictive and analytical models to solve business problems. Perform data exploration, statistical analysis, feature engineering, and model evaluation. Build interactive dashboards, reports, and visualizations for business stakeholders. Develop scalable data analytics solutions using modern cloud and big data platforms. Collaborate with cross-functional teams to understand business requirements and translate them into analytical solutions. Analyze structured and unstructured datasets to identify trends, patterns, and opportunities. Ensure data quality, governance, and best practices across analytics initiatives. Present analytical findings and recommendations to technical and non-technical audiences. Continuously improve analytics processes, reporting capabilities, and model performance. Required Technical Skills Programming &amp; Data Science Strong proficiency in Python or R for data analysis, statistical modeling, and machine learning. Experience with data manipulation, exploratory data analysis (EDA), and predictive analytics. Data Science Platforms Hands-on experience with Databricks or Dataiku for data science, machine learning, and collaborative analytics. Experience developing end-to-end analytical workflows and model deployment. Business Intelligence &amp; Visualization Strong experience with Power BI or Tableau or Looker for dashboard development and data visualization. Ability to create interactive reports and executive-level dashboards. Data Warehousing &amp; Analytics Experience with BigQuery or Snowflake for large-scale analytics and data warehousing. Strong understanding of SQL, data modeling, and analytical query optimization. Analytics &amp; Machine Learning Experience with statistical analysis, forecasting, classification, clustering, and regression models. Familiarity with machine learning libraries and model evaluation techniques. Qualifications Bachelor's degree in Data Science, Computer Science, Statistics, Mathematics, Information Technology, or a related field. 3 11 years of professional experience in Data Science, Business Analytics, or Advanced Analytics. Strong analytical, mathematical, and problem-solving skills. Excellent communication and presentation skills. Experience working in Agile/Scrum environments. Preferred Skills Experience with cloud analytics platforms on AWS, Microsoft Azure, or Google Cloud Platform. Knowledge of MLOps, model deployment, and AI-driven analytics. Experience with ETL/ELT processes and data engineering concepts. Familiarity with Generative AI, Large Language Models (LLMs), or AI-assisted analytics is an advantage. Relevant certifications in Data Science, Analytics, or Cloud technologies are a plus. Key Technology Stack Programming Languages: Python or R Data Science Platforms: Databricks or Dataiku Business Intelligence: Power BI or Tableau or Looker Data Warehouse: BigQuery or Snowflake Analytics: Statistical Analysis and Predictive Modeling and Machine Learning and Data Visualization Cloud Platforms: AWS or Microsoft Azure or Google Cloud Platform (Preferred) Share</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h3>Qualifications</h3><p>Bachelor's degree in Data Science, Computer Science, Statistics, Mathematics, Information Technology, or a related field. 3 11 years of professional experience in Data Science, Business Analytics, or Advanced Analytics. Strong analytical, mathematical, and problem-solving skills. Excellent communication and presentation skills. Experience working in Agile/Scrum environments.</p><h3>Preferred Skills</h3><p>Experience with cloud analytics platforms on AWS, Microsoft Azure, or Google Cloud Platform. Knowledge of MLOps, model deployment, and AI-driven analytics. Experience with ETL/ELT processes and data engineering concepts. Familiarity with Generative AI, Large Language Models (LLMs), or AI-assisted analytics is an advantage. Relevant certifications in Data Science, Analytics, or Cloud technologies are a plus.</p><p></p></section>

Role: Account Manager Business Development (Microsoft Technology Focused) Location: Saudi Arabia (KSA) Salary : 18 K SAR<br>About Role We’re on the lookout for a Sales Account Manager to spearhead business growth in Saudi Arabia. This role is perfect for a go-getter who excels in building strong client relationships, driving sales, and expanding market presence. If you have a passion for technology consulting and thrive in fast-paced environments<br>Education & Skill Bachelor’s degree in business administration, Marketing, Computer Science, or a related field.5-7 years of experience in business development and account management, preferably in technology consulting or IT services. Proven track record of acquiring new clients and expanding existing accounts in the KSA market. Strong negotiation skills and the ability to close deals effectively. Knowledge of Microsoft cloud, security solutions, and enterprise technologies is a plus. Understanding of the Saudi business landscape and cultural nuances is a plus.<br>Roles & Responsibilities <br>Business Development & Sales Growth (Microsoft Technology Focused)<br>Drive strategic business development initiatives to acquire new clients and expand existing accounts, with a focus on Microsoft technology services and solutions. Identify high-impact opportunities in the Saudi market and cultivate strong relationships with senior decision-makers across industries. Lead sales cycles end-to-end — from opportunity qualification and solution alignment to contractnegotiations and closure — ensuring alignment with client objectives and business value delivery.<br>Client Relationship Management Serve as the primary point of contact for key clients, understanding their business needs and ensuring long-term satisfaction and retention. Strengthen relationships with enterprise and mid-market clients by proactively delivering value through Delphi’s offerings in Data, AI, Cloud and Microsoft platforms.<br>Strategic Collaboration & Market Insights Collaborate with pre-sales, delivery, and technical teams to co-create compelling solutions tailored to client requirements. Stay ahead of market trends, emerging technologies, and competitor activities in Microsoft ecosystem to inform business development strategy. Support internal leadership with account insights and performance reporting to drive growth and decision-making in the KSA region.

Role: Account Manager Business Development & Sales Growth (Microsoft Technology Focused) Location: Saudi Arabia (KSA) Salary : 18 K SAR<br>About Role We’re on the lookout for a Sales Account Manager to spearhead business growth in Saudi Arabia. This role is perfect for a go-getter who excels in building strong client relationships, driving sales, and expanding market presence. If you have a passion for technology consulting and thrive in fast-paced environments<br>Education & Skill Bachelor’s degree in business administration, Marketing, Computer Science, or a related field.5-7 years of experience in business development and account management, preferably in technology consulting or IT services. Proven track record of acquiring new clients and expanding existing accounts in the KSA market. Strong negotiation skills and the ability to close deals effectively. Knowledge of Microsoft cloud, security solutions, and enterprise technologies is a plus. Understanding of the Saudi business landscape and cultural nuances is a plus.<br>Roles & Responsibilities <br>Business Development & Sales Growth (Microsoft Technology Focused)<br>Drive strategic business development initiatives to acquire new clients and expand existing accounts, with a focus on Microsoft technology services and solutions. Identify high-impact opportunities in the Saudi market and cultivate strong relationships with senior decision-makers across industries. Lead sales cycles end-to-end — from opportunity qualification and solution alignment to contractnegotiations and closure — ensuring alignment with client objectives and business value delivery.<br>Client Relationship Management Serve as the primary point of contact for key clients, understanding their business needs and ensuring long-term satisfaction and retention. Strengthen relationships with enterprise and mid-market clients by proactively delivering value through Delphi’s offerings in Data, AI, Cloud and Microsoft platforms.<br>Strategic Collaboration & Market Insights Collaborate with pre-sales, delivery, and technical teams to co-create compelling solutions tailored to client requirements. Stay ahead of market trends, emerging technologies, and competitor activities in Microsoft ecosystem to inform business development strategy. Support internal leadership with account insights and performance reporting to drive growth and decision-making in the KSA region.

Job Purpose / Role:Lead and manage the Technology Risk Resilience function within TRD, responsible for oversight and independent challenge of the Bank’s technology resilience, stability, and operational control effectiveness. The role ensures that technology environments are resilient to disruptions through effective incident management oversight, control validation, disaster recovery readiness, and robust testing assurance across system changes and releases. The Section Head is accountable for approving resilience risk assessments, validating control effectiveness, and ensuring that weaknesses in testing, release processes, and operational readiness are identified and addressed proactively. The role provides forward-looking assurance on the Bank’s ability to prevent, withstand, and recover from technology disruptions, and supports executive decision-making through clear articulation of resilience risks and control gaps.<br>Areas Of Responsibility:Technology Resilience Framework & Oversight Define and maintain the technology resilience risk framework covering incident management, control effectiveness, and operational stability. Approve methodologies for resilience risk assessment and control validation. Ensure alignment with regulatory expectations (SAMA ITGF, NCA) and industry standards. Establish clear definitions and standards for resilience, availability, and recovery. Incident & Problem Management Oversight Oversee independent risk assessment of major incidents and systemic issues. Validate root cause analysis (RCA) quality, ensuring identification of true underlying causes and control failures. Challenge classification, prioritization, and resolution of incidents and problems. Identify patterns, recurring issues, and systemic weaknesses across incidents. Ensure lessons learned are properly defined, tracked, and implemented. Control Effectiveness Validation Oversee validation of design and operating effectiveness of key IT controls across:Change and release management Incident and problem management Batch processing and scheduling System monitoring and alerting Approve control assessment outcomes and ensure consistency across TRD. Identify control gaps, breakdowns, and weaknesses impacting system stability. Ensure follow-up and closure of control deficiencies. Testing Assurance (SIT, UAT, Regression, Performance) Establish and approve frameworks for independent assessment of testing adequacy across system changes and releases. Oversee evaluation of:Test coverage completeness Test scenario design and execution quality Regression testing effectiveness Performance and stress testing readiness Challenge testing outcomes and ensure risks are identified prior to production deployment. Validate that testing deficiencies are addressed before go-live. Release & Operational Readiness Risk Assessment Oversee risk assessment of release readiness for major deployments and system changes. Validate readiness across:Infrastructure and environment setup Data migration and reconciliation Monitoring and alerting mechanisms Support models and escalation procedures Challenge go-live decisions where resilience risks are not adequately mitigated. Ensure structured stabilization monitoring post go-live. Disaster Recovery (DR) & Business Continuity (BCP) Oversight Oversee independent validation of DR and BCP readiness from a technology perspective. Validate DR architecture, failover mechanisms, and recovery capabilities. Assess effectiveness of DR drills and simulation exercises. Identify gaps in recovery objectives (RTO/RPO) and execution readiness. Ensure alignment with regulatory expectations and internal resilience targets. Integration with Risk Analysis & Governance Provide resilience risk inputs to Risk Analysis for incorporation into enterprise risk view. Ensure integration of incident, control, and testing insights into TRD reporting. Collaborate with Governance function to ensure accurate representation of resilience risks in dashboards and reports. Ensure traceability of control weaknesses and incident trends across TRD outputs. Stakeholder Engagement & Challenge Function Engage with IT Operations, Technology Delivery, and BCM teams to challenge resilience practices and control effectiveness. Represent TRD Resilience function in governance forums, including incident review boards and release committees. Provide independent and evidence-based challenge on operational and release decisions. Influence improvements in testing, control design, and operational practices. Regulatory Compliance & Audit Readiness Ensure resilience practices align with SAMA ITGF, NCA, and other regulatory expectations. Support regulatory reviews and audits related to technology resilience and control effectiveness. Approve responses related to resilience and operational risk observations. Ensure audit readiness and defensibility of resilience assessments. Continuous Improvement & Capability Development Continuously enhance resilience frameworks, testing assurance practices, and control validation methodologies. Promote use of analytics and automation in incident analysis and control monitoring. Build and develop a team with strong expertise in testing, operations, and resilience engineering. Drive a culture of proactive risk identification and continuous improvement.<br>Qualifications & Experience:Minimum Qualifications: Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or related field Professional certifications such as CISA, CISM, ITIL, or equivalent preferred Minimum Experience: 12+ years of experience in IT operations, technology risk, or resilience-related roles within banking or financial services Strong experience in incident management, DR/BCP, testing, and control environments Deep understanding of IT operational processes and system reliability principles Familiarity with regulatory frameworks (SAMA ITGF, NCA) Language: English : Enhanced

Responsibilities<br>About the team:<br>The Cloud Security team is responsible for the security assurance of Byte Dance enterprise businesses and the underlying cloud platform, covering areas such as security architecture, SDLC, vulnerability management, security incident response, and security compliance. The team aim to ensure the security and stability of the Byte Dance cloud platforms while enabling the success of the cloud business.<br><br>The Chief Information Security Officer (CISO) is responsible for the overall cybersecurity posture of the organization and for ensuring compliance with applicable cybersecurity laws, regulations, and regulatory frameworks, including the National Cybersecurity Authority (NCA) Essential Cybersecurity Controls (ECC) within the Kingdom of Saudi Arabia (KSA).<br><br>The CISO will provide independent executive leadership and oversight across cybersecurity governance, risk management, and security operations. The role requires a pragmatic, business-oriented leader with strong expertise in cybersecurity, cloud security, and modern technology environments, capable of ensuring that cybersecurity risks are identified, managed, and reported in alignment with the organization's risk appetite and regulatory expectations.<br><br>You’ll collaborate closely with senior executives. This role offers the opportunity to shape strategic outcomes, reduce risk exposure, and drive secure innovation across complex, interconnected ecosystems.<br><br>Responsibilities:<br>Cybersecurity Governance & Leadership:<br>- Establish and maintain enterprise-wide cybersecurity governance in line with SAMA CSF and NCA ECC requirements.<br>- Ensure clear ownership, accountability, and segregation of duties across cybersecurity functions.<br>- Advise executive management on cybersecurity risks, threats, and control effectiveness.<br>- Ensure cybersecurity considerations are embedded into corporate governance and enterprise risk management.<br><br>Cybersecurity Risk Management & Compliance:<br>- Own and oversee the cybersecurity risk management framework.<br>- Ensure continuous compliance with applicable regulations and industry good practices.<br>- Ensure timely remediation of audit findings and regulatory observations.<br>- Act as the primary point of accountability for cybersecurity matters with regulators.<br><br>Security Operations & Technology Oversight:<br>- Oversee cybersecurity operations including monitoring, detection, vulnerability management, IAM, and incident response.<br>- Ensure effective prevention, detection, response, and recovery capabilities.<br>- Govern the selection and operation of cybersecurity technologies.<br>- Ensure security by design across infrastructure, applications, cloud, and data platforms.<br><br>Incident Management & Cyber Resilience:<br>- Ensure effective incident response and cyber crisis management.<br>- Lead executive coordination during material cybersecurity incidents.<br>- Ensure alignment with business continuity and disaster recovery.<br>- Oversee post-incident reviews.<br><br>Third-Party & Outsourcing Cybersecurity:<br>- Ensure third-party cybersecurity risks are identified and managed.<br>- Ensure compliance of vendors with regulatory and contractual obligations.<br>- Oversee outsourced and managed security services.<br><br>People, Culture & Capability:<br>- Establish and maintain a compliant cybersecurity operating model.<br>- Develop national cybersecurity talent in alignment with Saudization.<br>- Promote cybersecurity awareness and culture.<br>- Ensure adequate resourcing and training.<br><br>Authority & Decision Rights:<br>- Define cybersecurity policies and standards.<br>- Escalate risks and incidents to executive management.<br>- Approve or reject cybersecurity risk acceptances.<br><br>Qualifications<br>Minimum Qualifications:<br>- Education: A bachelor’s degree in computer science, computer engineering, information technology, or a related field.<br>- Experience: 5+ years of relevant experience in security strategy, cybersecurity governance, risk management, or related domains.<br>- Security Frameworks Knowledge: Familiarity with industry standards such as OWASP, SANS CWE Top 25, ISO 27001, PCI DSS, NIST, and SAMA/NCA frameworks.<br>- Proven executive leadership in cybersecurity governance, risk management, and regulatory compliance.<br>- Strong experience engaging with Boards, regulators, and senior executives on cybersecurity matters.<br>- Ability to translate complex cybersecurity risks into clear business and risk implications<br>- Demonstrated leadership in building high-performing cybersecurity teams and national talent.<br><br>Preferred Qualifications:<br>- Sound decision-making and crisis leadership during material cybersecurity incidents Proven executive leadership in cybersecurity governance, risk management, and regulatory compliance.<br>- End-to-end security design and strategic roadmap of cloud security products and services.<br>- CISSP, CISM, CCSP, GIAC Certifications<br><br>About Us<br>Founded in 2012, Byte Dance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including Tik Tok, Lemon8, Cap Cut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, Byte Dance has made it easier and more fun for people to connect with, consume, and create content.<br><br><br>Why Join Byte Dance<br>Inspiring creativity is at the core of Byte Dance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.<br>As Byte Dancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.<br>Diversity & Inclusion<br>Byte Dance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Byte Dance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.