CodeIgniter Jobs in Saudi
10286 Jobs Found
<h2 class="h5">Job description</h2>
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<p><b>Job Summary</b></p><p><b>Next Bridge Solutions is seeking a motivated and growth-oriented Junior Sales Executive to drive the adoption of our cloud-based SaaS ERP platform across businesses in Saudi Arabia.</b></p><p><b>This role is ideal for candidates with 2–3 years of sales experience who want to build a career in enterprise SaaS sales. You will be responsible for managing leads, engaging prospects, and supporting the full sales cycle—from initial contact to deal closure—while positioning modern ERP solutions that enable digital transformation.</b></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>.</p><p><b>Key Responsibilities</b></p><p>Generate and qualify leads through outbound and inbound channels</p><p>Engage prospects and understand their business processes and challenges</p><p>Present and demonstrate SaaS ERP solutions in a clear, business-focused manner</p><p>Support proposal creation, pricing, and solution positioning</p><p>Maintain and manage sales pipeline using CRM systems</p><p>Follow structured sales processes and track KPIs</p><p>Collaborate with technical and onboarding teams for smooth client implementation</p><p>Build long-term client relationships and ensure customer satisfaction</p><p>Achieve assigned monthly and quarterly sales targets</p><p><b>Requirements</b></p><p>Bachelor’s degree in Business, Marketing, IT, or related field preferred</p><p>2–3 years of sales experience (SaaS / ERP / Software is a plus)</p><p>Strong communication and interpersonal skills</p><p>Ability to understand business workflows and explain software solutions simply</p><p>Basic understanding of cloud-based systems (training will be provided)</p><p>Experience using CRM tools (HubSpot, Salesforce, or similar)</p><p>Good organizational and follow-up skills</p><p>Fluent in English (Arabic is a strong advantage)</p><p><b>Preferred Profile</b></p><p>Interest in SaaS, cloud computing, and digital transformation</p><p>Ability to learn quickly and adapt in a fast-paced environment</p><p>Customer-focused mindset with strong relationship-building skills</p><p><br></p><p><br></p><p><br></p></div>
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<p ><a name="_Hlk189495630"></a><strong><span >Job Description </span></strong></p>
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<p ><strong><span >OVERVIEW</span></strong></p>
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<p ><strong><span >Job Title</span></strong></p>
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<p ><span >Consultant</span></p>
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<p ><strong><span >Job Code</span></strong></p>
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<p ><span >536579</span></p>
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<p ><strong><span >Grade</span></strong></p>
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<p ><span >I3</span></p>
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<p ><strong><span >Group</span></strong></p>
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<p ><span >Corporate Planning & Enablement </span></p>
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<p ><strong><span >Division</span></strong></p>
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<p ><span >-</span></p>
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<p ><strong><span >Department</span></strong></p>
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<p ><span >Innovation</span></p>
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<p ><strong><span >Unit</span></strong></p>
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<p ><span >Growth</span></p>
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<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
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<p ><span ><span >This role exists to find growth for government. through a government agency and sector by overseeing and identifying where that agency can grow – in new revenue and in the overall maturity of its industry. Diagnosing the sector's current state with field-grade evidence, benchmark it against regional and global peers, and pinpoint the opportunities worth pursuing. Then carry those opportunities through the Growth Unit's methodology – including opportunity-generation camps with agencies and experts, business casing, and demand validation – until each one is evidenced, owned, and moving. The outcome would be a concrete growth for Elm's government partners and new revenue for the company.</span></span></p>
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<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
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<p ><strong><span >Key Accountabilities</span></strong></p>
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<p ><strong><span >Key Activities</span></strong></p>
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<li ><span ><span > Sector & Agency Diagnosis</span></span></li>
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<li ><span >Assess the agency's mandate, operating and revenue model, and the sector it regulates or serves.</span></li>
<li ><span >Build first-hand, <span >field-grade</span> evidence of the current state and benchmark against regional and global peers.</span></li>
<li ><span >Locate maturity gaps and potential growth opportunities.</span></li>
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<li ><span ><span >Revenue Growth Identification</span></span></li>
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<li ><span >Pinpoint where the agency can grow revenue: new or expanded digital services, data and platform monetization, fee and pricing models, commercial arms, and partnership/PPP structures.</span></li>
<li ><span >Size each opportunity and define its path to <span >execution</span>.</span></li>
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<li ><span ><span >Industry Maturity & Market Development</span></span></li>
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<li ><span >Identify where the sector itself can be raised: digitizing the value chain, enabling private-sector participation, standards and licensing procedures, and ecosystem development.</span></li>
<li ><span >Define Elm's role in enabling that uplift.</span></li>
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<li ><span ><span >Growth Camps & Opportunity Generation</span></span></li>
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<li ><span >Contribute to the design and delivery of the Unit's growth camps: shape the agency's growth question and feed in the diagnostic evidence.</span></li>
<li ><span >Work alongside recruited experts and embedded agency stakeholders during the camp delivery.</span></li>
<li ><span >Ensure camp outputs meet a high standard that enables meaningful opportunities to emerge.</span></li>
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<li ><span ><span >Business Case & Recommendations</span></span></li>
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<li ><span >Build robust business cases covering opportunity sizing, commercial modeling, and feasibility.</span></li>
<li ><span > Make clear pursue / hold / pass recommendations and defend them before the agency and Elm leadership.</span></li>
<li ><span >Ensure every opportunity leaves with a named owner and a path.</span></li>
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<li ><span ><span >Validation & Experimentation</span></span></li>
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<li ><span >Pressure-test critical assumptions through lean experiments such as landing pages, pricing tests, and concierge pilots.</span></li>
<li ><span >Review results and recommend scale.</span></li>
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<li ><span ><span >Executive & Government Stakeholder Engagement</span></span></li>
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<li ><span >Manage senior agency relationships across the full cycle.</span></li>
<li ><span >Run diagnostic sessions and workshops; align decision-makers around the evidence.</span></li>
<li ><span >Sustain momentum after the camp ends.</span></li>
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<li ><span ><span >Insight, Reporting & Decision Support</span></span></li>
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<li ><span >Deliver executive-ready sector analysis and portfolio outcomes.</span></li>
<li ><span ><span >Define and monitor metrics that would impact decisions.</span> </span></li>
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<li ><span >Policies, Processes & Procedures</span></li>
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<li ><span >Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.</span></li>
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<li ><span >Information Security</span></li>
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<li ><span ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></span></li>
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<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
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<p ><strong><span >Academic and professional qualifications</span></strong></p>
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<li ><span >Bachelor's degree in Engineering, Economics, Finance, Business Administration, Public Policy, or a related field.</span></li>
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<p ><strong><span >Years and Nature of Experience</span></strong></p>
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<li ><span >4–6 years of relevant experience in management consulting, corporate or government strategy, sector development, or public-sector advisory.</span></li>
<li ><span >Demonstrated record of diagnosing sectors or organizations and identifying revenue-growth and market-development opportunities.</span></li>
<li ><span >Experience facilitating intensive formats (camps, sprints, accelerator cohorts) with senior stakeholders.</span></li>
<li ><span >Saudi public-sector or Vision 2030 exposure is strongly preferred.</span></li>
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<p ><strong><span >VERSION TRACKING</span></strong></p>
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<p ><strong><span >Prepared by:</span></strong></p>
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<p ><strong><span >First review by:</span></strong></p>
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<p ><strong><span >Approved by:</span></strong></p>
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<p ><strong><span >Name</span></strong></p>
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<p ><strong><span >Signature</span></strong></p>
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<p ><strong><span >Date</span></strong></p>
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<p>About the Role We're seeking a motivated, customer-focused Customer Service Representative to join our growing remote team. As the first point of contact for our customers, you'll play a key role in delivering exceptional service, resolving inquiries, and creating positive experiences across phone, email, and live chat. If you're an excellent communicator who enjoys helping others, solving problems, and working in a collaborative remote environment, we'd love to hear from you. Key Responsibilities Customer Support Respond promptly and professionally to customer inquiries via phone, email, and live chat. Provide accurate information regarding products, services, billing, and company policies. Assist customers with account updates, order tracking, troubleshooting, and general support needs. Deliver friendly, empathetic, and solution-oriented service during every interaction. Issue Resolution Identify customer concerns and resolve issues efficiently and accurately. Escalate complex cases to the appropriate teams when necessary. Maintain detailed and accurate records of customer interactions within company systems. Follow up with customers to ensure issues are fully resolved and satisfaction is achieved. Customer Experience Build lasting customer relationships through professional and courteous communication. Contribute to customer retention by consistently delivering outstanding service. Share customer feedback and insights to help improve products, services, and internal processes. Collaborate with team members to support a positive and productive work environment. Administrative Support Utilize CRM software and customer support platforms to manage customer interactions. Maintain accurate customer records and documentation. Assist in updating internal knowledge bases and support resources. Adhere to company policies, procedures, and quality service standards. What We Offer 100% remote work with flexible scheduling. Competitive compensation based on experience and qualifications. Opportunities for professional development and career advancement. A supportive, collaborative, and inclusive team culture. Healthy work-life balance in a remote-first environment. Long-term career growth with an expanding organization. Diversity & Inclusion We believe diverse perspectives make stronger teams. We are committed to creating an inclusive workplace where every employee feels respected, supported, and empowered to succeed. We welcome applicants of all backgrounds, experiences, and identities and are proud to be an equal opportunity employer.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Skills & Experience</strong> 1 2 years of experience in customer service, customer support, or a related role. Excellent verbal and written communication skills. Strong problem-solving and conflict-resolution abilities. Ability to multitask and prioritize effectively in a fast-paced environment. Professional, dependable, and customer-focused mindset. Strong organizational skills with exceptional attention to detail. Ability to work independently and remain productive in a remote setting. Basic computer proficiency, including Microsoft Office or similar productivity tools. High school diploma or equivalent required; additional education is a plus.</p><p><strong>Preferred Qualifications</strong> Experience using CRM systems and customer support platforms.</p>
<p>About the Role We're seeking a motivated, customer-focused Customer Service Representative to join our growing remote team. As the first point of contact for our customers, you'll play a key role in delivering exceptional service, resolving inquiries, and creating positive experiences across phone, email, and live chat. If you're an excellent communicator who enjoys helping others, solving problems, and working in a collaborative remote environment, we'd love to hear from you. Key Responsibilities Customer Support Respond promptly and professionally to customer inquiries via phone, email, and live chat. Provide accurate information regarding products, services, billing, and company policies. Assist customers with account updates, order tracking, troubleshooting, and general support needs. Deliver friendly, empathetic, and solution-oriented service during every interaction. Issue Resolution Identify customer concerns and resolve issues efficiently and accurately. Escalate complex cases to the appropriate teams when necessary. Maintain detailed and accurate records of customer interactions within company systems. Follow up with customers to ensure issues are fully resolved and satisfaction is achieved. Customer Experience Build lasting customer relationships through professional and courteous communication. Contribute to customer retention by consistently delivering outstanding service. Share customer feedback and insights to help improve products, services, and internal processes. Collaborate with team members to support a positive and productive work environment. Administrative Support Utilize CRM software and customer support platforms to manage customer interactions. Maintain accurate customer records and documentation. Assist in updating internal knowledge bases and support resources. Adhere to company policies, procedures, and quality service standards. What We Offer 100% remote work with flexible scheduling. Competitive compensation based on experience and qualifications. Opportunities for professional development and career advancement. A supportive, collaborative, and inclusive team culture. Healthy work-life balance in a remote-first environment. Long-term career growth with an expanding organization. Diversity & Inclusion We believe diverse perspectives make stronger teams. We are committed to creating an inclusive workplace where every employee feels respected, supported, and empowered to succeed. We welcome applicants of all backgrounds, experiences, and identities and are proud to be an equal opportunity employer.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Skills & Experience</strong><br>1 2 years of experience in customer service, customer support, or a related role.<br>Excellent verbal and written communication skills.<br>Strong problem-solving and conflict-resolution abilities.<br>Ability to multitask and prioritize effectively in a fast-paced environment.<br>Professional, dependable, and customer-focused mindset.<br>Strong organizational skills with exceptional attention to detail.<br>Ability to work independently and remain productive in a remote setting.<br>Basic computer proficiency, including Microsoft Office or similar productivity tools.<br>High school diploma or equivalent required; additional education is a plus.</p><p><strong>Preferred Qualifications</strong><br>Experience using CRM systems and customer support platforms.</p>
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<p ><strong><span >Job Description</span></strong></p>
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<p ><strong><span >OVERVIEW</span></strong></p>
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<p ><strong><span >Job Title</span></strong></p>
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<p ><span >Consultant</span></p>
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<p ><strong><span >Job Code</span></strong></p>
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<p ><span >646971</span></p>
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<p ><strong><span >Grade</span></strong></p>
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<p ><span >I3</span></p>
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<p ><strong><span >Group</span></strong></p>
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<p ><span >Government Products</span></p>
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<p ><strong><span >Division</span></strong></p>
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<p ><span >Absher Division</span></p>
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<p ><strong><span >Department</span></strong></p>
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<p ><span >Absher - Public Security Services</span></p>
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<p ><strong><span >Unit</span></strong></p>
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<p ><span >-</span></p>
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<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
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<p ><span >To analyze business needs, shape product and service requirements, and support the delivery and growth of public security services by integrating business analysis, account management, product management, and cross-functional delivery activities in alignment with Elm's policies, procedures, and strategic objectives.</span></p>
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<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
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<p ><strong><span >Key Accountabilities</span></strong></p>
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<li ><span >Business Development & Opportunity Assessment</span></li>
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<li ><span >Support business development activities for public security services, including business cases, pricing inputs, and executive presentations.</span></li>
<li ><span >Identify customer needs, service opportunities, and potential enhancements that support account growth and service adoption.</span></li>
<li ><span >Contribute to opportunity assessment and proposal development in coordination with relevant internal stakeholders.</span></li>
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<li ><span >Account & Stakeholder Management</span></li>
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<li ><span >Manage day-to-day relationships with public security stakeholders and maintain effective communication on priorities, requirements, and service expectations.</span></li>
<li ><span >Coordinate meetings, updates, and follow-up actions to support stakeholder alignment and customer satisfaction.</span></li>
<li ><span >Escalate key issues, dependencies, and risks to relevant stakeholders in a timely manner.</span></li>
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<li ><span >Requirements Elicitation & Documentation</span></li>
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<li ><span >Gather, analyze, and document business requirements for new projects, services, and enhancements.</span></li>
<li ><span >Prepare Business Requirements Documents (BRD), Business Requirement Specifications (BRS), user stories, and acceptance criteria.</span></li>
<li ><span >Maintain requirements traceability and ensure stakeholders have a shared understanding of approved requirements.</span></li>
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<li ><span >Solution Analysis & Delivery Coordination</span></li>
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<li ><span >Analyze current and future business processes, identify gaps, and support the design of fit-for-purpose solutions.</span></li>
<li ><span >Coordinate with frontend, backend, and integration teams to clarify requirements, resolve dependencies, and support delivery readiness.</span></li>
<li ><span >Participate in solution reviews, functional demonstrations, and validation activities to ensure delivered solutions meet agreed requirements.</span></li>
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<li ><span >Product Management & Enhancement</span></li>
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<li ><span >Support the management of related products, including revenue tracking, enhancement prioritization, and product performance follow-up.</span></li>
<li ><span >Work with UX/UI and Shared Technology Services teams to improve user experience, usability, and product value.</span></li>
<li ><span >Maintain product backlogs and contribute to prioritization based on customer needs, business value, and delivery feasibility.</span></li>
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<li ><span >Project Planning, Execution & EPM Updates</span></li>
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<li ><span >Support project planning, milestone tracking, risk follow-up, and coordination of delivery activities across assigned workstreams.</span></li>
<li ><span >Manage and update project activities, status, dependencies, and required actions through EPM and relevant project tools.</span></li>
<li ><span >Follow up on project progress and support timely resolution of delivery issues and stakeholder actions.</span></li>
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<li ><span >Service Performance & Customer Satisfaction</span></li>
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<li ><span >Monitor service and product performance indicators, customer feedback, and enhancement outcomes.</span></li>
<li ><span >Support initiatives to improve customer satisfaction, service quality, and operational effectiveness.</span></li>
<li ><span >Prepare reports and recommendations on business needs, delivery status, product performance, and improvement opportunities.</span></li>
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<li ><span >Cross-functional Collaboration & Continuous Improvement</span></li>
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<li ><span >Collaborate with Sales, Technology, UX/UI, Product, and delivery teams to support service growth and portfolio development.</span></li>
<li ><span >Contribute to improving business analysis practices, requirements management, and delivery processes.</span></li>
<li ><span >Share insights and lessons learned to strengthen service delivery and stakeholder engagement.</span></li>
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<li ><span >Policies, Processes & Procedures</span></li>
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<li ><span >Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.</span></li>
</ul>
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<li ><span >Information Security</span></li>
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<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
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<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
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<p ><strong><span >Academic and professional qualifications</span></strong></p>
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<li ><span >Bachelor's degree in Business Administration, Information Systems, Computer Science, Engineering, or a related field.</span></li>
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<p ><strong><span >Years and Nature of Experience</span></strong></p>
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<td valign="top">
<ul >
<li ><span >4-6 years of relevant experience in business analysis, product management, account management, project delivery, or related roles.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
</span>
<p>Ankura is a team of excellence founded on innovation and growth. The Global Strategic Advisor practice is part of the Global Solutions Business Group - which is one of five strategic business groups at Ankura We support clients navigating international growth and ensuring they can operate effectively - whether independently or in partnership - across diverse jurisdictions. Our work focuses on helping organisations engage with governments, NGOs, multilateral institutions, activists, and regulatory bodies to address operating and alignment challenges driven by geopolitical dynamics, nationalism, and global competition. We also guide clients through public disclosures and transactions in both private and capital markets, while supporting them in managing their reputation during critical moments of change, challenge, or opportunity.</p><p>Why Join Ankura Opportunities to work on some of the largest and most high-profile projects, providing advice at the highest level. To work in a dynamic and fast paced environment, alongside senior leaders of our business. The opportunity to learn quickly and influence the growth and development of our team. Fantastic personal and professional development opportunities and the ability to learn from experts in their fields. Exposure to senior clients and an opportunity to build your own client relationships.</p><p>Key Responsibilities:</p><ul><li>Design and support the implementation of startup and scale up ecosystem initiatives;</li><li>Drive venture creation, growth and scaling, through targeted financial and non financial support mechanisms;</li><li>Define segment specific growth pathways and translate these into programme structures, partnership models and funding approaches;</li><li>Assess ecosystem effectiveness and outcomes through impact and cost benefit analysis;</li><li>Develop delivery models, performance tracking mechanisms, and ecosystem sustainability strategies;</li><li>The additional responsibilities of a Director involve organising project work streams, achieving engagement objectives and assisting with business development;</li><li>Direct roles for developing meaningful and trust-based relationships with clients and the wider Ankura firm;</li><li>Engage in business development activities through client interactions and participation in industry events;</li><li>Collaborate with colleagues and client teams to develop and deliver high-quality client-facing materials, including reports, presentations, and research notes;</li><li>Support government affairs dialogues on behalf of clients and effectively represent client and Ankura interests with public sector counterparts;</li><li>Contribute to the publication of weekly and monthly market intelligence products distributed to a diverse client base;</li><li>Engage in client-specific research and analysis on policy issues and commercial developments impacting client interests;</li><li>Provide operational support for colleagues with respect to engagement in platforms, preparation for meetings, and planning for events.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A graduate-level qualification in Business Administration, Innovation, Start-Ups and Venture Capital or a related field.</li><li>International or internationally-oriented work experience in a professional services firm, start-up or accelerator.</li><li>Ability to manage complex projects and multiple stakeholders as part of a wider transformation projects.</li><li>Demonstrable knowledge of the Middle East policy and commercial sectors, coupled with strong analytical and English writing skills.</li><li>Proven experience in local, regional and international Innovation and start-up ecosystems and their development.</li><li>Ability to conduct comprehensive research and produce government-oriented deliverables, focusing on economic development related topics.</li><li>Ability to work effectively with diverse stakeholders across government, business, and academia in both Middle East and internationally.</li><li>Ability to work effectively within a dynamic, fast-paced team environment.</li><li>Powerful interpersonal skills and high level of emotional intelligence to partner with executive management teams and passion for enabling leaders to drive change within organisations</li><li>Mentor and guide Associates and Senior Associates, reviewing their work and supporting skill development</li><li>This role requires fluency in both English and Arabic, as it involves regular communication with Arabic-speaking clients and partners. This language requirement is essential to meet business needs and ensure effective service delivery.</li><li>Must be able to travel at short notice including nationally and internationally.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Inbox Arabia is hiring a Sales Executive to join our Riyadh team.<br> This is a target-driven, entry-level role suited for a motivated self-starter who's eager to build a career in sales within the IT solutions & technology sector.<br> Employment Type: Full-time, On-site Nationality requirement: Saudi National (mandatory) We are seeking a dynamic and confident Sales Executive to drive business growth across the Kingdom of Saudi Arabia.<br> The ideal candidate will have a strong background in technology solution selling within IT Services, System Integrators (SI), Managed Services Providers (MSP), or Technology Consulting organizations.<br> The candidate will be responsible for generating business opportunities, developing client relationships, managing the sales pipeline, and supporting end-to-end commercial and proposal activities.<br> This role requires a proactive individual who is comfortable engaging with C-level executives, conducting client meetings, and representing the organization across public and private sector customers in Saudi Arabia.<br> Key Responsibilities Identify, develop, and pursue new business opportunities across the Saudi market.<br> Conduct client meetings, presentations, and business discussions with prospective and existing customers.<br> Build and maintain a healthy sales pipeline through effective lead generation and account management.<br> Develop and execute business development strategies aligned with organizational growth objectives.<br> Manage the complete sales lifecycle using CRM tools, from lead qualification to deal closure.<br> Prepare and review proposals, RFP/RFI/RFQ responses, commercial submissions, and customer presentations.<br> Collaborate with technical and delivery teams to develop customer-centric technology solutions.<br> Generate customer interactions and establish strong relationships with key stakeholders across public and private sector organizations.<br> Present technology solutions and articulate business value propositions effectively.<br> Track sales opportunities, follow up on leads, and ensure timely progression of opportunities through the sales funnel.<br> Maintain accurate sales forecasts, pipeline reports, and CRM records.<br> Represent the company at customer meetings, industry events, and networking engagements.<br> Minimum 3 years of experience in technology sales and business development.<br> Bachelor’s degree in Business Administration, Engineering, Information Technology, or a related discipline.<br> Fluent in Arabic (Mandatory).<br> Strong verbal and written communication skills in English.<br> Prior experience working with IT Services companies, System Integrators (SI), Managed Services Providers (MSP), or Technology Consulting firms is mandatory.<br> Proven track record of solution selling within the Saudi Arabian market.<br> Existing sales footprint and customer exposure across public and private sector organizations in KSA.<br> Strong understanding of end-to-end sales and commercial processes.<br> Experience in preparing proposals, RFPs, RFIs, commercial submissions, and executive presentations.<br> Hands-on experience with CRM platforms and sales pipeline management.<br> Strong business acumen and consultative selling capabilities.<br> Excellent client-facing, negotiation, and presentation skills.<br> Ability to independently conduct client visits and build relationships with key decision-makers.<br> Self-motivated, confident, and target-oriented professional.<br> Preferred Technical Exposure Candidates should have exposure to one or more of the following technology domains: Cybersecurity & GRC solutions & sevrices Cloud Infrastructure and Managed Services Oracle/Oracle/Microsoft/Odoo ecosystem and enterprise applications Digital Transformation and Enterprise Technology Services Desired Attributes Confident and professional personality with strong interpersonal skills.<br> Proactive and customer-focused approach to business development.<br> Comfortable conducting onsite client meetings across Riyadh and other regions within KSA.<br> Strong commercial mindset with the ability to identify and convert opportunities.<br> Solution-oriented thinker capable of understanding customer challenges and positioning appropriate technology offerings.<br> Ability to work independently while collaborating effectively with internal teams.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are searching for a strategic and inquisitive Data Scientist.<br> As a member of Mozn's Data Science team, you will work with cross-disciplinary teams to identify the problems to be solved, specify the problems in mathematical and statistical terms, scope out the project in collaboration with your team and external stakeholders, and then go about answering the identified questions.<br> You find insights that spur teams and stakeholders to improve their business/product and drive value for internal and external stakeholders.<br> What you'll do Communicate highly technical results and methods clearly to a wide variety of external clients.<br> Analyze and extract insights from multiple and complex datasets through regression analysis, hypothesis testing, and other machine learning techniques.<br> Develop and apply new machine learning techniques to ensure modern yet optimal approaches are applied to Mozn's solutions.<br> Plan and execute end-to-end data science projects, from data collection and exploration through model development, deployment, and intelligent decision-making.<br> Engage with stakeholders to identify and define the scope of challenges and propose data-powered solutions.<br> Staying informed with new frameworks and technological advances to increase Mozn's efficiency and productivity.<br> Deploy and maintain AI and machine learning models across on-prem, cloud, and hybrid environments.<br> You will be at the forefront of an exciting time for the Middle East, joining a high-growth rocket-ship in an exciting space.<br> You will be given a lot of responsibility and trust.<br> We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.<br> The fundamentals will be taken care of: competitive compensation, top-tier health insurance, and an enabling culture so that you can focus on what you do best You will enjoy a fun and dynamic workplace working alongside some of the greatest minds in AI.<br> We believe strength lies in difference, embracing all for who they are and empowered to be the best version of themselves.<br> B.S. or M.S. in Computer Science, Statistics, Mathematics or similar quantitative fields.<br> 3-5 years of relevant experience as a data scientist, or similar fields that require developing ML/AI models.<br> Programming experience over three years, including data manipulation using Python or other languages.<br> Good understanding of statistics and probability, such as Bayesian methods and conditional probability.<br> Applied experience in machine learning, such as conducting model experiments.<br> Experience in version control systems, such as Git, GitHub.<br> Experience in SQL or NoSQL is preferred.<br> Familiarity with big data technologies, such as Spark.<br> Experience in deep learning frameworks, such as PyTorch.<br> Familiarity with containerization frameworks, such as Docker.<br> Experience deploying, operating, and managing applications or services in cloud environments, whether related to AI/ML or broader software workloads.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span>Stella Stays - Who are we?</span><br></p><br><p><span>At Stella Stays, we’re not just another hospitality brand - we’re building the future of living. We’ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually want to live in, whether for a few days or a few months.</span><br></p><br><p><span>We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world class amenities. No paperwork, no hassle - just modern, effortless living.</span><br></p><br><p><span>Behind this vision is a team of ambitious, fast moving people who thrive in a high-growth environment. We think big, move fast, and build what’s never been built before - together.</span><br></p><br><p><span>If you’re looking for a place where you can make things happen, grow your career, and be part of something truly game-changing, you’ve found it. Welcome to the future. Welcome to Stella Stays.</span><br></p><br><p><span>At Stella Stays, you will:</span><br></p><br><p><span>We're on the hunt for a Reservation Specialist with energy, expertise, and a passion for exceeding targets. If you're a pro at handling customer inquiries and bookings, we want you on our team.</span><br></p><br><p><span>You will be responsible for:</span><br></p><br><ul><li><p><span>Respond to customer inquiries and bookings through various communication channels (e.g. phone, email, chat) in a prompt and professional manner.</span><br></p><br></li><li><p><span>Provide accurate information about the company's services and products, as well as policies, procedures, and pricing to customers.</span><br></p><br></li><li><p><span>Process bookings and reservations accurately and efficiently within the company's reservation system.</span><br></p><br></li><li><p><span>Monitor and manage the availability of rooms, services, and resources to ensure efficient booking processes.</span><br></p><br></li><li><p><span>Collaborate with other departments to fulfill customer requests and ensure their satisfaction.</span><br></p><br></li><li><p><span>Resolve any customer complaints or issues professionally and in a timely manner.</span><br></p><br></li><li><p><span>Work with the management team to develop and implement customer service strategies and initiatives.</span><br></p><br></li><li><p><span>Participate in training and development programs to improve job skills and knowledge.</span><br></p><br></li></ul><br><span>Requirements</span><ul><li><p><span>Proven experience in customer service or reservation management, preferably in the hospitality or travel industry.</span><br></p><br></li><li><p><span>Excellent negotiation and communication skills, both verbal and written, with the ability to effectively communicate with customers and team members.</span><br></p><br></li><li><p><span>Strong attention to detail and ability to work accurately in a fast-paced environment.</span><br></p><br></li><li><p><span>Strong organizational and time management skills, with the ability to prioritize tasks effectively.</span><br></p><br></li><li><p><span>Knowledge of reservation management systems and software.</span><br></p><br></li><li><p><span>Ability to work independently as well as part of a team.</span><br></p><br></li><li><p><span>Flexibility to work in shifts, including weekends and holidays.</span><br></p><br></li><li><p><span>Ability to handle customer complaints and resolve issues professionally and in a timely manner.</span><br></p><br></li><li><p><span>Proficiency in Microsoft Office and other relevant software applications.</span><br></p><br></li></ul><p><span>If you're a customer-focused and results-driven sales professional with experience in reservation management, we want to hear from you! </span><br></p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >Job Description </span></strong></p>
</td>
</tr>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >OVERVIEW</span></strong></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Job Title</span></strong></p>
</td>
<td valign="top">
<p ><span >Consultant</span></p>
</td>
<td valign="top">
<p ><strong><span >Job Code</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
<td valign="top">
<p ><strong><span >Grade</span></strong></p>
</td>
<td valign="top">
<p ><span >I3</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Group</span></strong></p>
</td>
<td valign="top">
<p ><span >Business Products</span></p>
</td>
<td valign="top">
<p ><strong><span >Division</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >Business Products</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Department</span></strong></p>
</td>
<td valign="top">
<p ><span >Fintech and B2B Horizontal</span></p>
</td>
<td valign="top">
<p ><strong><span >Unit</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span dir="RTL" >-</span></p>
</td>
</tr>
</tbody>
</table>
<p ><span > </span></p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td valign="top">
<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><span >To analyze business opportunities, define business and product requirements, and support the development of business solutions that align with organizational objectives. The role serves as a key liaison between business stakeholders and technical teams, ensuring that business needs are translated into effective, scalable, and value-driven products and services while contributing to product development, process improvement, and operational excellence initiatives.</span></p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="2" valign="top">
<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Key Accountabilities</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Key Activities</span></strong></p>
</td>
</tr>
<tr >
<td >
<ol >
<li ><span >Business Opportunity Analysis & Market Research</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Conduct market research and business opportunity assessments to identify growth opportunities and emerging market needs.</span></li>
<li ><span >Analyze market trends, customer requirements, and competitive landscapes to support product planning activities.</span></li>
<li ><span >Evaluate business opportunities and support the development of business cases and recommendations.</span></li>
<li ><span >Provide business insights that support strategic and operational decision-making.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="2">
<li ><span >Product Lifecycle & Roadmap Management</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Support the planning, development, and enhancement of products throughout their lifecycle.</span></li>
<li ><span >Contribute to the definition and maintenance of product roadmaps and priorities.</span></li>
<li ><span >Monitor product performance and recommend enhancements to maximize business value.</span></li>
<li ><span >Collaborate with stakeholders to ensure product objectives align with business goals.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="3">
<li ><span >Requirements Elicitation & Documentation</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Gather, analyze, validate, and document business requirements from stakeholders.</span></li>
<li ><span >Prepare Business Requirement Documents (BRDs), user stories, process flows, and related documentation.</span></li>
<li ><span >Ensure requirements are complete, traceable, and aligned with business objectives.</span></li>
<li ><span >Facilitate requirement review and validation sessions with stakeholders.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="4">
<li ><span >Business Process Analysis & Improvement</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Analyze current business processes and identify opportunities for efficiency improvements.</span></li>
<li ><span >Design future-state processes and operating models using As-Is and To-Be methodologies.</span></li>
<li ><span >Support process optimization initiatives that enhance operational effectiveness.</span></li>
<li ><span >Document process changes and ensure alignment with business requirements.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="5">
<li ><span >Solution Analysis & Integration Support</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Analyze business needs and support solution design activities.</span></li>
<li ><span >Collaborate with technical teams to define integration requirements and business rules.</span></li>
<li ><span >Support API, middleware, and integration-related initiatives from a business perspective.</span></li>
<li ><span >Ensure business requirements are effectively translated into technical solutions.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="6">
<li ><span >Stakeholder Management & Collaboration</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Build effective relationships with business users, product teams, and technology stakeholders.</span></li>
<li ><span >Facilitate workshops, discussions, and requirement gathering sessions.</span></li>
<li ><span >Manage stakeholder expectations and maintain alignment throughout project lifecycles.</span></li>
<li ><span >Communicate business requirements and project updates effectively.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="7">
<li ><span >Agile Delivery Support</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Participate in Agile ceremonies including sprint planning, backlog refinement, and reviews.</span></li>
<li ><span >Support prioritization and management of business requirements within Agile environments.</span></li>
<li ><span >Work closely with product owners and delivery teams to ensure successful implementation.</span></li>
<li ><span >Validate delivered solutions against business expectations and requirements.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="8">
<li ><span >Business Analysis & Reporting</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Develop reports, analyses, and presentations that support business and product decisions.</span></li>
<li ><span >Monitor key business and product performance indicators.</span></li>
<li ><span >Identify risks, issues, and improvement opportunities through business analysis activities.</span></li>
<li ><span >Provide recommendations based on analytical findings and performance data.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="9">
<li ><span >Policies, Processes & Procedures</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="10">
<li ><span >Information Security</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2" valign="top">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >Bachelor’s Degree in Business Administration, Information Systems, Computer Science, Industrial Engineering, or a related discipline.</span></li>
</ul>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >3–5 years of experience in Business Analysis, Product Management, Product Development, or related disciplines.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="3" valign="top">
<p ><strong><span >VERSION TRACKING</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Prepared by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >First review by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td rowspan="3">
<p ><strong><span >Approved by:</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Name</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Signature</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Date</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<p > </p>
</span>
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Director, Accounting & Controlling based in Saudi Arabia.<br><br>This role offers the opportunity to lead and transform a global Accounting function within a fast-growing, technology-driven environment.<br><br>You will oversee the full accounting ecosystem, including reporting, controls, policies, and operational excellence across multiple regions.<br><br>As a key member of the Finance leadership team, you will influence strategic decisions while partnering closely with business stakeholders.<br><br>The position combines technical accounting expertise with a strong focus on automation, scalability, and process transformation.<br><br>You will help build a modern finance organization by leveraging AI-enabled tools and innovative approaches to improve efficiency.<br><br>This is a high-impact leadership opportunity for someone who thrives in complexity, embraces change, and wants to shape the future of finance operations.<br><br>Accountabilities<br><br>Lead the global Accounting function, owning the end-to-end accounting engine, including month-end close, financial reporting, internal controls, accounting policies, and compliance. Ensure accurate and timely financial reporting under applicable accounting standards while maintaining strong audit readiness and operational discipline. Build and scale a global accounting operating model across people, processes, systems, and international entities, including payroll and treasury operations. Provide expert technical accounting guidance across complex areas such as revenue recognition, commissions, equity, payroll, intercompany transactions, foreign exchange, and policy interpretation. Partner with commercial and operational teams to develop practical accounting solutions that support business growth while maintaining appropriate risk management. Hire, mentor, and develop a high-performing distributed accounting team by creating accountability, ownership, and opportunities for professional growth. Drive finance transformation initiatives by identifying automation opportunities, implementing AI-enabled solutions, and improving workflows to increase efficiency and scalability. Strengthen the control environment with a long-term focus on SOX readiness and support strategic initiatives such as fundraising, mergers and acquisitions, and IPO preparation. Manage relationships with external auditors, tax advisors, payroll providers, and other strategic partners.<br><br>Requirements<br><br>6+ years of experience leading Accounting, Controlling, or Finance operations teams, with proven success managing complex, multi-entity, global environments. Strong background in technical accounting with experience in revenue transactions, commissions, equity, payroll, intercompany structures, and financial policies. Experience working within high-growth software, Saa S, or technology companies with recurring revenue models. Demonstrated ability to lead through others while remaining hands-on enough to provide strong technical judgment and strategic guidance. Proven experience building and developing high-performing teams across distributed or remote-first organizations. Professional accounting qualification such as CPA, ACA, ACCA, or equivalent is strongly preferred. Experience with IFRS reporting is advantageous, along with exposure to audits, fundraising activities, M&A transactions, or IPO readiness. Strong understanding of global payroll, treasury operations, and multi-jurisdiction financial processes. A genuine interest in automation, AI, and modern finance technologies, with experience improving workflows through systems and process optimization. Experience with Net Suite or similar ERP platforms is preferred, combined with strong systems thinking and adaptability. A proactive, solution-oriented mindset with the ability to navigate ambiguity, balance risk, and act as a strategic business partner. Comfortable working in a globally distributed environment, with availability to start the workday around 7 AM ET and collaborate through asynchronous communication practices.<br><br>Benefits <br><br>Competitive compensation package:United States annual total target cash compensation: $225,900 - $364,300, depending on location, experience, and qualifications. Additional equity opportunities through a Virtual Stock Option Plan (VSOP), where applicable. Fully remote and flexible working environment with the ability to work from anywhere. Home office budget, co-working support, and flexible time off policies. Opportunities to connect with colleagues through global events, team gatherings, offsites, and community-building initiatives. Comprehensive health and wellbeing support, including locally tailored healthcare options, mental wellbeing resources, and flexible lifestyle benefits. Retirement and pension plans, including company contributions where applicable, plus life and disability insurance coverage. Professional development support with an annual budget for courses, certifications, books, and learning opportunities. Inclusive and diverse workplace culture focused on empowering employees and supporting long-term growth.<br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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<p><span>Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.</span></p><br><p><span><strong>The project:</strong></span></p><br><p><span><span>This is an opportunity to work on one of the largest programmes in Saudi Arabia. This unique project consists of major mixed-use development including sports facilities, entertainment, and arts along with all associated infrastructure.</span></span><br><span><span>Mace is one of the delivery partners requiring high-calibre and experienced professionals to lead integrated teams throughout each phase of the project.</span></span></p><br><p><span><strong>You’ll be responsible for:</strong></span></p><br><ul><li><p><span>Ensure compliance with governance policies, plans, procedures, and approval frameworks.</span></p><br></li><li><p><span>Demonstrate strong leadership behaviors and uphold organizational values at all times.</span></p><br></li><li><p><span>Lead the development and maintenance of complex financial models to assess project feasibility across multiple business units and asset classes, including real estate, hospitality, leisure, retail, and infrastructure.</span></p><br></li><li><p><span>Ensure financial models follow best-practice standards, incorporating sensitivity analysis, scenario planning, and dynamic assumptions.</span></p><br></li><li><p><span>Stay informed on industry trends, valuation methodologies, and sector benchmarks to enhance financial modeling capabilities.</span></p><br></li><li><p><span>Identify and evaluate risks and opportunities, presenting clear financial implications and recommendations to senior leadership.</span></p><br></li><li><p><span>Partner with business units to develop, refine, and validate financial assumptions supporting key initiatives.</span></p><br></li><li><p><span>Ensure consistency, comparability, and standardization of financial analyses across asset classes for portfolio-level reporting.</span></p><br></li><li><p><span>Maintain governance of financial feasibility workstreams, ensuring adherence to internal policies, controls, and approval processes.</span></p><br></li><li><p><span>Implement version control, audit trails, and standardized templates to improve transparency, accuracy, and replicability.</span></p><br></li><li><p><span>Collaborate with Strategy, Development, and Finance teams to align financial feasibility outputs with organizational objectives.</span></p><br></li><li><p><span>Communicate complex financial and modeling outcomes effectively to both financial and non-financial stakeholders.</span></p><br></li><li><p><span>Drive continuous improvement in financial feasibility analysis through automation and advanced analytics tools.</span></p><br></li><li><p><span>Mentor and develop junior team members, strengthening internal financial modeling capabilities.</span></p><br></li></ul><p><span><strong>You’ll need to have:</strong></span></p><br><ul><li><p><span>Minimum 8–12 years of experience in financial modeling, feasibility analysis, and investment appraisal, ideally within large-scale developments, mixed-use real estate, infrastructure, or diversified asset portfolios.</span></p><br></li><li><p><span>Previous KSA/Middle East experience preferred.</span></p><br></li><li><p><span>Proven expertise in building and maintaining complex, dynamic, multi-scenario financial models using Microsoft Excel to advanced standards (including VBA/macros, if applicable).</span></p><br></li><li><p><span>Strong understanding of discounted cash flow (DCF), IRR, NPV, sensitivity analysis, scenario modeling, and valuation methodologies.</span></p><br></li><li><p><span>Familiarity with project finance principles, capital structuring, and funding models.</span></p><br></li><li><p><span>Exposure to multi-asset class environments (e.g., residential, hospitality, retail, entertainment, sports, infrastructure).</span></p><br></li><li><p><span>Understanding of land use planning, phasing strategies, and large master-planned developments.</span></p><br></li><li><p><span>Ability to work cross-functionally with Strategy, Development, Design, and Finance teams to align financial feasibility outputs with strategic goals.</span></p><br></li><li><p><span>Demonstrated leadership skills to set clear goals, motivate teams and deliver results.</span></p><br></li><li><p><span>Ability to work cross-functionally with Strategy, Development, Design, and Finance teams to align financial feasibility outputs with strategic goals.</span></p><br></li></ul><p><span><strong>Our values</strong></span></p><br><p><span><strong>Safety first - Going home safe and well: </strong>We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.</span></p><br><p><span><strong>Client focus - Deliver on our promise: </strong>We own the quality of deliverables, strategic outcomes and build long term relationships with our clients.</span></p><br><p><span><strong>Integrity - Always do the right thing: </strong>We influence positive outcomes within our industry, while always aligning with our compliance obligations.</span></p><br><p><span><strong>Create opportunity - For our people to excel: </strong>Wechampion a continuous improvement culture throughout all activities, inspiring our people and teams to develop. </span><br> </p><br><p><span>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.</span><br><span>We are also open to discussing part time, flexible, and hybrid working options if suitable with-in the role</span></p><br><p><span>#LI-Onsite</span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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Who We Are At BKN301, we build fintech solutions that enable banks, fintechs, and merchants to grow and innovate across emerging markets. We’re a London-based financial technology group, with offices in Milan (Italy), Doha (Qatar), and San Marino, and an international footprint that’s rapidly expanding. Our teams bring together different backgrounds, perspectives, and expertise across multiple countries and markets. We move fast, think globally, and act as one team — transforming ideas into real, scalable fintech solutions every day.<br>Why Join UsJoining BKN301 means becoming part of a fast-growing international fintech, where technology and people evolve together. Here, every idea counts: you’ll have a tangible impact on strategic initiatives, work alongside experienced professionals across multiple markets, and contribute to projects shaping the future of financial services. You’ll join us at an exciting stage of growth in Riyadh, helping establish and expand our local presence while contributing to strategic fintech initiatives with long-term impact across the Kingdom. You’ll join a company that values collaboration, adaptability, and continuous learning — giving you the opportunity to grow while helping build innovative solutions in an evolving fintech landscape.<br>Your Role As a Senior Program Manager, you will lead the delivery of strategic, cross-functional initiatives in Saudi Arabia with significant business and technological impact. You will coordinate stakeholders across business, product, technology, compliance, and external partners, ensuring complex programs are delivered successfully while supporting organizational growth and transformation. Acting as a trusted partner to senior leadership, you will drive decision-making, manage risks and dependencies, and ensure alignment between strategic objectives and execution.<br>A few examples of your responsibilities Lead complex fintech programs, defining roadmaps, milestones, delivery plans, and measurable business outcomes. Coordinate cross-functional teams, third-party vendors, and ecosystem partners to ensure successful program execution. Drive delivery across digital onboarding, payments, wallet solutions, compliance, and other financial services capabilities. Translate business objectives into Product Requirement Documents (PRDs), epics, user stories, acceptance criteria, and implementation plans. Build and maintain governance frameworks, reporting structures, and executive-level updates to provide visibility and control. Manage program risks, dependencies, priorities, and delivery challenges across multiple stakeholders. Collaborate closely with business leaders, technology teams, compliance functions, and external partners to ensure successful outcomes. Define and monitor KPIs, using data-driven insights to support decision-making and continuous improvement. Ensure solutions remain aligned with business objectives, customer needs, regulatory expectations, and technical feasibility.<br><br>What We’re Looking For<br>Essential Requirements6+ years of experience in Program Management, Project Management, Product Delivery, or similar leadership roles within fintech, banking, financial services, or consulting environments. Bachelor’s degree in Business, Engineering, Computer Science, Finance, or a related field. Fluency in Arabic and professional proficiency in English are required. Strong experience managing large-scale, cross-functional technology programs involving multiple stakeholders. Solid understanding of software delivery processes, including backlog preparation, sprint planning, grooming, and coordination between Product, Engineering, and QA. Strong ability to translate business needs into structured product requirements, user stories, and actionable development deliverables. Good knowledge of API-based products, integrations, and technical documentation. Experience with Jira, Confluence, and modern delivery management practices. Ability to work with high-level architecture and technical constraints to align product scope with implementation feasibility. Understanding of regulated financial services environments and fintech ecosystems.<br><br>Experience in One or More of the Following Areas Is Highly Valued Digital onboarding and authentication. Wallet management and digital financial services. KYC, AML, and fraud prevention. Payments and transaction processing. Smart contracts and blockchain-enabled solutions. Trading and settlement workflows. Custody and wallet security. External platform and exchange integrations. Regulatory reporting and auditability.<br><br>Nice to Have MBA or relevant postgraduate qualification. Experience within Saudi Arabia or GCC financial services ecosystems. Exposure to digital assets, blockchain technologies, or emerging financial products. Previous experience engaging with regulators, financial institutions, or highly regulated industries.<br><br>Soft Skills That Make a Difference Excellent communication skills, with the ability to keep stakeholders aligned and informed. Strong stakeholder management and interpersonal skills across technical and business teams. Proven ability to collaborate cross-functionally in fast-paced environments. High sense of ownership, accountability, and proactive problem-solving. Strong organizational and prioritization skills, with attention to detail and follow-through. Ability to navigate complexity, remove blockers, and drive progress across multiple teams. Curiosity, adaptability, and a drive for continuous improvement and innovation.<br><br>What We Offer Competitive, market-aligned compensation. Opportunity to play a key role in establishing and growing BKN301’s presence in Riyadh. You’ll be among the first members of our Riyadh team, helping shape local delivery capabilities and support our long-term growth in the market. The role will initially be remote, with a planned transition to a hybrid working model as our Riyadh operations continue to grow. Dynamic and international environment, built on trust, collaboration, and ownership. Real impact on strategic fintech transformation projects. Exposure to innovative financial technologies and emerging markets. Continuous growth and learning opportunities within a fast-evolving and international group.<br><br>Our Culture At BKN301, we believe innovation thrives when different perspectives meet. Working across multiple countries and markets, we value collaboration, mutual respect, and the unique contributions that help us build stronger teams and better products. We are proud to be an equal opportunity employer and are committed to providing a fair and inclusive environment for all.
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<p><span>Leverage your abilities</span><span>and join the dynamic team of a leading company operating in the government services and process facilitation sector.</span></p><br><p>The <strong>Product Manager</strong> will lead the development and management of innovative digital and service products that enhance the visa and travel experience for millions of customers. The role will drive the product lifecycle from ideation to launch and continuous improvement, focusing on digital platforms, identity solutions, and operational services that align with the organizations strategic objectives and Saudi Vision 2030.</p><br><p>Key Accountabilities</p><br><ul><li><p>Define and execute the product vision, strategy, and roadmap for digital and service products across visa processing, identity verification, travel solutions, and customer experience.</p><br></li><li><p>Manage the full product lifecycle, from discovery and requirements gathering to development, launch, and post-launch optimization, ensuring products meet market needs and business goals.</p><br></li><li><p>Lead the development of digital platforms, including the e-visa application portal, appointment scheduling systems, payment gateways, and customer tracking solutions.</p><br></li><li><p>Drive innovation in identity and consular services, including biometric solutions, digital identity verification, and secure document processing.</p><br></li><li><p>Collaborate with internal and external stakeholders, including government entities, technology partners, operations teams, and senior leadership to align product priorities with organizational objectives.</p><br></li><li><p>Conduct market research, competitor analysis, and customer feedback sessions to identify opportunities for new products and enhancements to existing offerings.</p><br></li><li><p>Define and track key product metrics such as application completion rates, customer satisfaction, processing time, and conversion rates to measure success and inform data-driven decisions.</p><br></li><li><p>Create and maintain detailed product requirements documents, user stories, and acceptance criteria for development teams.</p><br></li><li><p>Work closely with engineering, design, and quality assurance teams using Agile methodologies to ensure timely and high-quality product delivery.</p><br></li><li><p>Manage product budgets, pricing strategies, and revenue models to ensure financial viability and profitability of product lines.</p><br></li><li><p>Ensure all products comply with regulatory requirements, data security standards, and government policies related to visa and identity services.</p><br></li><li><p>Lead go-to-market strategies, including product positioning, messaging, training, and launch plans in coordination with marketing and operations teams.</p><br></li><li><p>Champion the customer experience, ensuring products are user-friendly, accessible, and meet the needs of diverse customer segments including pilgrims, tourists, business travelers, and expatriates.</p><br></li><li><p>Monitor product performance post-launch, gather user feedback, and implement continuous improvements to enhance value and customer satisfaction.</p><br></li><li><p>Mentor and guide junior product team members, fostering a culture of innovation and customer-centricity.</p><br></li></ul><p><strong>Knowledge, Skills, and Experience</strong></p><br><p>We are looking for a candidate with the following qualifications:</p><br><ul><li><p>Bachelors degree in Business Administration, Computer Science, Engineering, Marketing, or a related field. An MBA or Masters degree in a relevant discipline is highly preferred.</p><br></li><li><p>12-15 years of overall experience in product management, digital product development, or related fields, with a minimum of 5 years in a senior product management role.</p><br></li><li><p>Proven track record of successfully launching and managing digital products, preferably in government services, visa services, travel, aviation, identity solutions, fintech, or customer service platforms.</p><br></li><li><p>Strong experience with Agile methodologies, including Scrum or Kanban, and proficiency with product management tools such as Jira, Confluence, Aha, or Productboard.</p><br></li><li><p>Deep understanding of user experience design principles, customer journey mapping, and user-centered design processes.</p><br></li><li><p>Excellent analytical and data interpretation skills, with the ability to translate data into actionable product insights and strategic decisions.</p><br></li><li><p>Strong knowledge of the Saudi and regional market, including customer behavior, regulatory landscape, and competitive dynamics in the visa and travel sector.</p><br></li><li><p>Experience in both B2C and B2B product management, including working with enterprise clients, government entities, and end-users.</p><br></li><li><p>Proven ability to manage cross-functional teams and influence stakeholders without direct authority, including engineering, design, operations, marketing, and sales.</p><br></li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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Born from a robust and lengthy legacy in the technology sector, GBS has grown to become the leading Enterprise Solutions provider in the Kingdom of Saudi Arabia, supported by a team of experts and a rich portfolio of products and services ranging from Printing Solutions to AV, Cyber Security, Cloud and IT Services, all aimed at supporting Saudi organizations on their digital journey.<br><br>Job Description<br><br>JOB SUMMARY<br><br>The HR Business Partner serves as the primary point of contact for all businesses operating under the Ghobash brand in the Kingdom of Saudi Arabia, providing strategic and operational HR support across multiple Ghobash Group business units. The role leads end-to-end recruitment assignments, takes full ownership of Saudization and nationalization quotas, and partners closely with business heads and senior management to drive organisational effectiveness and people excellence. The incumbent brings solid experience in HR practices, employee management, and Saudi Labour Law, ensuring all HR activities are executed in alignment with Group policies, service level agreements, and KSA regulatory requirements.<br><br>Duties & Responsibilities<br><br>Talent Acquisition & Recruitment<br><br>Serve as the primary HR point of contact for all businesses operating under the Ghobash brand in KSA, ensuring consistent and high-quality HR service delivery across all business units. Lead end-to-end recruitment assignments across multiple Ghobash Group business units in KSA, managing the full hiring lifecycle from requisition through to offer acceptance. Establish recruitment requirements through close collaboration with Line Managers and the Group Recruitment Manager. Create and refine Job Descriptions as required to support hiring activities and role clarity. Build applicant pipelines by researching and posting on relevant job portals and professional networks. Screen, interview, and evaluate applicants using a consistent and structured competency-based framework. Arrange and coordinate management interviews for shortlisted candidates. Adhere to Group recruitment policies and procedures at all times. Build and maintain a comprehensive database of KSA national talent.<br><br>Nationalization & Saudization Quota Management<br><br>Take full ownership of Saudization strategy, nationalization targets, and visa quota management for all GBS and Ghobash Group business units within KSA. Manage all Saudization portals, including Qiwa and Nitaqat, ensuring the company maintains the required Nitaqat colour band at all times. Work with senior management and the HR/PRO Department to ensure employee files and visa quotas are maintained and kept up to date. Develop manpower plans using workforce forecasting to ensure visa quota compliance with KSA Labour Law requirements. Collaborate with Line Managers on Saudization strategy and ongoing manpower planning. Ensure compliance with localization policies and nationalization targets across all business units. Monitor and report on Saudization metrics, escalating risks or compliance gaps to relevant stakeholders in a timely manner.<br><br>Onboarding & Manpower Planning<br><br>Oversee employee onboarding to ensure a consistent and compliant experience aligned to Group standards. Conduct research and analysis to remain current on industry trends and best practices in onboarding and manpower planning. Liaise with Corporate HR and the General Manager to develop succession plans and retention strategies for key talent and critical positions. Liaise with Corporate HR and General Manager to develop and execute Learning & Development plans equipping individuals with the necessary skills. Formulate and implement performance improvement plans to address performance issues or facilitate exit from the organisation.<br><br>Performance Management<br><br>Define and set KPIs for employees that meet business needs, in collaboration with Line Managers. Develop Job Descriptions and conduct role mapping for grading and compensation benchmarking. Facilitate performance review cycles and provide coaching support to managers and employees.<br><br>Employee Relations<br><br>Ensure all employee requests are addressed within defined HR SLAs and in line with company policy. Respond to all employee queries clearly and in a timely manner. Monitor employee absence and leave applications, verifying causes for staff absences as required. Reinforce a culture of meritocracy, performance-focus, and diversity at all times. Ensure compliance with KSA Labour Law and Group policy throughout the entire employee lifecycle. Communicate and implement changes to HR policies and procedures effectively across all business units. Ensure the disciplinary procedure is correctly and consistently applied.<br><br>Business Partnering<br><br>Act as a trusted business partner, advisor, and coach to General Managers and senior line management across all Ghobash Group businesses in KSA. Consult and support Group HR community members on local HR matters, ensuring a joined-up approach. Measure employee engagement across business units and drive initiatives to improve it. Act as a change agent and facilitate organisational transitions effectively. Communicate with senior leaders to present new ideas and propose solutions, factoring in budget constraints and company culture.<br><br>Qualifications<br><br>Education<br><br>Bachelor's Degree in Human Resources, Business Administration, or a related field. Master's Degree in Human Resources, Psychology, or Business Management.<br><br>Experience<br><br>Minimum 3 years of relevant HR experience. Demonstrable knowledge of Saudi Labour Law and Saudization requirements. Proven recruitment experience across multiple roles and levels.5+ years in an HRBP or HR generalist role supporting multiple business units. Experience within a diversified group or conglomerate operating in KSA. Track record of managing Nitaqat compliance and nationalization quotas.<br><br>Additional Information<br><br>JOB SPECIFICATIONS<br><br>Skills & Abilities<br><br>Strong knowledge of Saudi Labour Law and KSA employment regulations. Proficiency in MS Word, Excel, and Power Point. Demonstrable experience with HR metrics and reporting. Excellent verbal and written communication in English. Strong interpersonal and stakeholder management skills. Arabic language proficiency (spoken and written). Hands-on experience with Qiwa, Nitaqat, and other KSA government HR portals. Experience with HRMS or Oracle systems. Proven ability to coach and influence senior leadership.
Engagement details:Job Title: Head of Operations Client: Prominent Regional Corporate Firm - Oil & Gas Employment type: Permanent role Location: Onsite in Dammam, KSAExperience level: 18+ years<br>About the Joint Venture:The JV is being established to build an advanced manufacturing and remanufacturing platform serving the Oil & Gas upstream sector in Saudi Arabia. The facility will focus on high-precision CNC machining, remanufacturing, welding/fabrication, assembly, and special process-related capabilities for critical upstream applications.<br>The JV is aligned with Saudi Vision 2030, IKTVA localization objectives, and the growing demand for in-Kingdom manufacturing capability to support energy customers, OEMs, EPCs, and service companies.<br>Role Summary:The Head of Operations will be responsible for leading the end-to-end operational execution of the JV facility, including production, manufacturing engineering, maintenance, procurement, supply chain, stores, planning, and operational excellence.<br>This is a critical leadership role reporting to the General Manager / Plant Head. The role requires a hands-on, execution-driven leader with strong experience in API-certified manufacturing environments, large CNC machining operations, welding/fabrication, greenfield plant setup, and scale-up of complex manufacturing operations.<br>The Head of Operations will be responsible for converting the JV’s business plan into a high-performing, customer-qualified, cost-efficient, and scalable manufacturing operation.<br>Key Responsibilities:1. Overall Operations Leadership Lead complete plant operations covering production, manufacturing engineering, maintenance, procurement, stores, supply chain, production planning, and operational excellence. Translate the business plan into executable production, manpower, machine, capacity, and supply chain plans. Ensure the facility achieves planned output, cost, delivery, productivity, safety, and customer-readiness targets. Establish strong daily, weekly, and monthly operating review mechanisms. Drive accountability across all operational functions and build a performance-oriented manufacturing culture.<br>2. Greenfield Plant Setup & Ramp-UpLead operational readiness for the greenfield facility, including plant layout, machine placement, material flow, utilities, stores, internal logistics, and production systems. Support installation, commissioning, trial runs, and stabilization of CNC machines, fabrication equipment, and supporting infrastructure. Build operating systems from the ground up, including SOPs, work instructions, maintenance systems, stores controls, production dashboards, and escalation processes. Ensure the plant is ready for API, ISO, customer audits, and industrial licensing requirements. Drive phased ramp-up from initial production to full-scale operations in line with the JV business plan.<br>3. Production & Manufacturing Execution Own delivery of production plans across CNC machining, welding/fabrication, assembly, and remanufacturing operations. Ensure effective utilization of machines, manpower, tooling, fixtures, and materials. Drive improvements in cycle time, setup time, machine utilization, throughput, productivity, and cost per part. Establish strong shopfloor discipline, production control, shift planning, and output tracking. Ensure operational readiness for machining and remanufacturing of upstream oilfield components such as drilling tools, wellhead components, pressure control parts, valves, repair parts, and other high-integrity components.<br>4. Manufacturing Engineering & Industrialization Lead manufacturing engineering activities including process planning, methoding, CNC programming governance, fixture development, tool selection, cycle time optimization, process validation. Support new product introduction, first article development, DFM reviews, routing definition, and manufacturing feasibility. Build robust process engineering systems for repeatability, productivity, and quality at source. Drive standardization of manufacturing processes across machining, fabrication, welding, assembly, and remanufacturing. Work closely with Quality to ensure process controls are aligned with API, ISO, and customer-specific requirements.5. Maintenance, Reliability & Asset Utilization Establish preventive, predictive, and breakdown maintenance systems for all plant assets. Drive high uptime and reliability of CNC machines, fabrication equipment, utilities, cranes, compressors, and supporting infrastructure. Implement TPM and structured maintenance KPIs. Own OEE improvement, machine availability, MTTR, MTBF, spare parts planning, and maintenance cost control. Ensure all critical assets are maintained in audit-ready condition.<br>6. Procurement, Supply Chain & Stores Lead end-to-end supply chain covering procurement, vendor development, import logistics, stores, inventory, subcontracting, and consumables planning. Develop local and global supplier base for raw materials, tools, fixtures, consumables, spares, subcontract processes, and services. Ensure material availability to support production schedules while maintaining strong inventory discipline. Build vendor qualification and performance review systems. Drive cost reduction, supplier reliability, lead-time reduction, and working capital efficiency. Support localization through development of capable in-Kingdom suppliers wherever feasible.<br>7. Quality, API & Customer Readiness Support Work closely with the Quality Head, who will report independently to the GM, to ensure operational compliance with API, ISO, HSE, and customer audit requirements. Ensure production processes are built with quality at source, traceability, documentation discipline, and process control. Support API Q1, API monogram, ISO, customer qualification, and supplier audit readiness. Lead closure of operational actions arising from audits, NCRs, customer feedback, and qualification reviews. Ensure shopfloor practices support a zero-defect and right-first-time culture.<br>8. Customer & Cross-Functional Interface Participate in customer audits, technical discussions, manufacturing readiness reviews, and capacity discussions. Support the GM in operational discussions with key customers, OEMs, EPCs, and upstream service companies. Provide credible operational inputs on lead times, capacity, manufacturing feasibility, delivery readiness, and ramp-up plans. Coordinate with Business Development, Quality, Finance, and HR to ensure seamless execution of customer commitments.<br>9. Lean Manufacturing & Operational Excellence Drive Lean Manufacturing, 5S, Kaizen, TPM, SMED, value-stream mapping, visual management, and continuous improvement initiatives. Establish a daily management system covering safety, quality, delivery, cost, productivity, and people metrics. Identify and eliminate waste across production, stores, supply chain, maintenance, and engineering processes. Build a continuous improvement culture across the plant. Lead structured cost-reduction and productivity-improvement programs.<br>10. People Leadership & Localization Build and lead a high-performing operations organization across production, engineering, maintenance, procurement, stores, and planning. Manage and develop a team size expected to exceed 100 employees as the facility scales. Develop local Saudi talent in alignment with localization and IKTVA objectives. Create strong second-line leadership and succession depth across all operational functions. Build a culture of discipline, ownership, safety, learning, and execution excellence.<br>Qualifications & Experience Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, Production Engineering, or related discipline. Master’s degree preferred.18+ years of experience in manufacturing operations, with significant exposure to precision machining, fabrication, welding, and industrial manufacturing. Mandatory experience in API-certified manufacturing environments. Strong experience in Oil & Gas upstream manufacturing or remanufacturing is highly preferred. Proven experience managing large CNC machining operations, preferably with more than 20 CNC machines. Experience in welding, fabrication, assembly, repair, or remanufacturing operations. Proven greenfield plant setup or major capacity expansion experience. Demonstrated ability to lead teams of more than 100 people. Strong understanding of production planning, manufacturing engineering, maintenance, procurement, supply chain, and stores. Experience in Lean Manufacturing, TPM, Six Sigma, Kaizen, and structured operational excellence systems. Exposure to GCC / Saudi manufacturing ecosystem will be an added advantage.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking a General Manager for Payments and Digital Operations at a leading company in the digital payments sector. This role requires extensive experience in managing operations within the payments, sales points, or financial technology sectors to lead and manage the company effectively. Responsibilities include ensuring operational efficiency, network growth, service quality, and daily operational oversight.</p><p><br></p><p>Job Title:</p><p>General Manager – Payments & Digital Operations</p><p><br></p><p>Job Purpose:</p><p>To lead and manage the company's operations effectively, overseeing all daily activities related to sales, payments, transactions, technical support, and ensuring the achievement of the company's objectives and growth in an organized and secure manner.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Key Responsibilities:</p><p><br></p><p>- Manage the overall daily operations of the company.</p><p>- Oversee the business network and sales points, as well as electronic payment services.</p><p>- Monitor sales, collections, transactions, and daily operations.</p><p>- Review discrepancies between systems, merchants, accounts, and banks.</p><p>- Supervise the operations, support, sales, and customer service teams.</p><p>- Coordinate with the finance department to ensure accurate revenue, expenses, merchant balances, and transactions.</p><p>- Collaborate with the technical team and service providers to address issues and enhance the system.</p><p>- Establish and implement internal operational procedures for transactions, approvals, complaints, support, and competitions.</p><p>- Monitor merchant and customer complaints and ensure timely resolution.</p><p>- Prepare regular reports for management on operational and financial performance.</p><p>- Monitor performance indicators related to sales, issues, complaints, activation, collections, and profitability.</p><p>- Propose development and expansion plans to increase the number of merchants and sales points.</p><p>- Manage relationships with banks, payment companies, service providers, and telecommunications companies.</p><p>- Ensure compliance with regulatory procedures and oversight related to payment operations.</p><p>- Manage operational and technical complaints and financial issues related to daily operations.</p><p>- Ensure the existence of a system of approvals and oversight to prevent errors or discrepancies in operations or merchant balances.</p><p>- Submit regular reports to ownership or the board of directors on operational results, challenges, and recommendations.</p><p><br></p><p>Required Qualifications:</p><p><br></p><p>- Minimum of 7 years of experience in digital payments, sales points, payment gateways, banking, financial technology, telecommunications, or electronic shipping.</p><p>- Previous experience in a managerial or leadership role within an operational activity related to sales or payments.</p><p>- Operational experience in POS Operations / Payment Operations / Merchant Operations / Digital Payments / Settlement Operations.</p><p>- Proficiency in English, both spoken and written.</p><p>- Strong ability to manage teams, analyze problems, and make decisions.</p><p>- Good understanding of daily transactions, operational discrepancies, merchant complaints, approvals, and operational issues.</p><p>- Ability to read financial and operational reports and monitor profitability and costs.</p><p>- Proficiency in Excel and reporting software.</p><p>- Experience in the Saudi market or dealing with banks or payment companies is preferred.</p><p><br></p><p>Preferred Qualifications:</p><p><br></p><p>- Bachelor's degree in business administration, finance, accounting, information systems, or any related field.</p><p>- Experience in managing a business network or multiple sales points.</p><p>- Experience in developing internal operational procedures and regulatory policies.</p><p>- Good knowledge of payment concepts, transactions, operations, compliance, sales points, and customer service.</p><p><br></p><p>Location: Jeddah</p><p>Job Type: Full-time</p><p>Salary: To be determined after the interview based on experience and qualifications.</p><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Purpose of the job </b></p>
<p>Lead the development and execution of the commercial agenda for the Snacking & Convenience <span> </span></p>
<p>Business Unit, translating the BU strategy into actionable channel plans that deliver sustainable revenue growth, margin improvement, and in-market excellence.</p>
<p>The role drives trade investment effectiveness, channel development, and execution standards, while leading Trade Marketing and partnering closely with Sales, Marketing, Supply Chain, and Finance to ensure aligned and consistent delivery.</p>
<p><b>Key Accountabilities </b></p>
<p><b>1. Commercial Planning & Performance </b></p>
<ul>
<li>Translate BU strategy into annual and mid-term commercial plans across channels</li>
<li><span><span><span> </span></span></span>Deliver revenue, margin, and trade investment targets for the BU.</li>
<li>Track performance vs targets and implement corrective actions.</li>
<li><span><span><span> </span></span></span>Lead commercial inputs into forecasting and S&OP processes.</li>
</ul>
<p><b><span> </span>Channel Strategy & Development </b></p>
<ul>
<li><span><span><span> </span></span></span>Develop and execute channel strategies across Modern Trade, Traditional Trade, Wholesale, E- commerce, and Convenience.</li>
<li><span><span><span> </span></span></span>Drive distribution, assortment, and visibility expansion in priority customers.</li>
<li><span><span><span> </span></span></span>Identify growth opportunities and support key commercial negotiations.</li>
<li>Trade Investment & ROI Management</li>
<li><span><span><span> </span></span></span>Plan and manage trade spend across channels and customers.</li>
<li>Ensure all investments are linked to clear ROI and performance outcomes.</li>
<li><span><span><span> </span></span></span>Evaluate promotion effectiveness and optimize spend allocation.</li>
</ul>
<p ><b>Execution Excellence & In-Market Delivery </b></p>
<p ><span><span><span> </span></span></span>Ensure effective execution of commercial plans across all channels.</p>
<p ><span><span><span> </span></span></span>Drive availability, visibility, and activation standards in line with BU priorities.</p>
<p ><span><span><span> </span></span></span>Monitor execution KPIs and address gaps to ensure consistent delivery.</p>
<p ><span><span><span> </span></span></span>Data, Insights & Market Intelligence<span><span><span> </span></span></span>Analyze performance data to support decision-making and continuous improvement.</p>
<p ><span><span><span> </span></span></span>Generate actionable insights on pricing, promotions, and assortment.</p>
<p ><span><span><span> </span></span></span>Monitor competitor activities and define appropriate response actions.</p>
<p><b>Cross-Functional Collaboration </b></p>
<ol>
<li>Partner with Sales, Marketing, Supply Chain, and Finance to ensure aligned execution.</li>
<li><span><span><span> </span></span></span>Align commercial plans with brand priorities, demand planning, and financial targets.</li>
<li><span><span><span> </span></span></span>Financial Governance & Reporting</li>
<li><span><span><span> </span></span></span>Manage budgets and ensure accurate financial tracking and reporting.</li>
<li><span><span><span> </span></span></span>Ensure compliance with company financial policies and governance standards.</li>
<li><span><span><span> </span></span></span>Team Leadership & Capability Building</li>
<li><span><span><span> </span></span></span>Lead, coach, and develop the Trade Marketing team.</li>
<li><span><span><span> </span></span></span>Set clear objectives, priorities, and performance standards.</li>
</ol>
<p><b>Job Requirements </b></p>
<p><span><span>•<span> </span></span></span>Bachelor degree in Business Administration, Marketing or related fields (Master degree is a plus)</p>
<p><span><span>•<span> </span></span></span>8-12 years of experience in FMCG, with strong exposure to Trade Marketing, Channel Management, or Commercial Planning.</p>
<p><span><span>•<span> </span></span></span>Solid experience across key channels (Modern Trade, Traditional Trade, Wholesale, E-commerce, Convenience).</p>
<p><span><span>•<span> </span></span></span>Good understanding of distribution, in-store execution, and customer dynamics.</p>
<p><span><span>•<span> </span></span></span>Experience in trade marketing campaigns, visibility materials, planograms, and budget management.</p>
<p><span><span>•<span> </span></span></span>Demonstrated ability to manage and develop a team.</p>
<p><span><span>•<span> </span></span></span>Strong cross-functional collaboration experience (Sales, Marketing, Supply Chain, Finance).</p>
<p><span><span>•<span> </span></span></span>Fluent in Arabic & English</p>
<p><b>Job Competencies </b></p>
<p><span><span>•<span> </span></span></span>Strong commercial acumen</p>
<p><span><span>•<span> </span></span></span>Strategic thinking and planning</p>
<p><span><span>•<span> </span></span></span>Data-driven decision making</p>
<p><span><span>•<span> </span></span></span>Execution excellence</p>
<p><span><span>•<span> </span></span></span>Stakeholder management and influencing</p>
<p><span><span>•<span> </span></span></span>Ownership and accountability</p>
<p><span><span>•<span> </span></span></span>Leadership and team development</p>
<p><span><span>•<span> </span></span></span>Agility and problem solving</p>
<p> </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><span><span>•<span> </span></span></span>Strong commercial acumen</p>
<p><span><span>•<span> </span></span></span>Strategic thinking and planning</p>
<p><span><span>•<span> </span></span></span>Data-driven decision making</p>
<p><span><span>•<span> </span></span></span>Execution excellence</p>
<p><span><span>•<span> </span></span></span>Stakeholder management and influencing</p>
<p><span><span>•<span> </span></span></span>Ownership and accountability</p>
<p><span><span>•<span> </span></span></span>Leadership and team development</p>
<p><span><span>•<span> </span></span></span>Agility and problem solving</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>.</p><br>Job Purpose <br><p>Oversees the project portfolio to ensure alignment with strategic objectives and delivery of business value. Establishes PMO governance, monitors portfolio performance, and provides executive reporting and insights to support effective decision-making and successful project delivery.</p><br><br><br>Key Accountability Areas <br><p>Portfolio Management and Strategic Alignment:</p><br>
<ul>
<li>Oversee the project portfolio and its performance.</li>
<li>Ensure projects align with organizational strategy and objectives.</li>
<li>Monitor portfolio benefits realization and value delivery.</li>
<li>Support project prioritization and sequencing decisions.</li>
</ul>
<p>PMO Governance and Methodology:</p><br>
<ul>
<li>Establish and maintain PMO policies, frameworks, and standards.</li>
<li>Ensure consistent application of project management methodologies.</li>
<li>Monitor compliance with governance requirements.</li>
<li>Drive continuous improvement of PMO processes and tools.</li>
</ul>
<p>Portfolio Oversight and Control:</p><br>
<ul>
<li>Monitor project health, progress, and performance across the portfolio.</li>
<li>Review project risks, issues, and dependencies.</li>
<li>Oversee portfolio-level change control processes.</li>
<li>Provide guidance and support to project managers.</li>
</ul>
<p>Reporting and Executive Support:</p><br>
<ul>
<li>Consolidate portfolio reports and dashboards.</li>
<li>Provide management with project performance insights and recommendations.</li>
<li>Support governance boards and steering committees.</li>
<li>Facilitate portfolio review meetings and decision-making processes.</li>
</ul>
<p>Resource, Quality, and Vendor Management:</p><br>
<ul>
<li>Monitor resource allocation and capacity across projects.</li>
<li>Conduct project reviews and quality assurance activities.</li>
<li>Support project initiation, business cases, and scope development.</li>
<li>Participate in vendor evaluation, selection, and performance oversight.</li>
</ul><br><br>Role Accountability <br><p>HR Proficiency:</p><br>
<ul>
<li>Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.</li>
<li>Ability to recognize low performers and guide them to improve or release them.</li>
<li>Ability to treat subordinates equally without any discrimination.</li>
<li>Assessment criteria of subordinates is performance that leads to planned results.</li>
<li>Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.</li>
</ul>
<p>Responsibility:</p><br>
<ul>
<li>Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.</li>
<li>Able to anticipate problems and make the necessary proactive steps to prevent them</li>
<li>Ability to take necessary and proper timely decisions.</li>
</ul>
<p>Delivery:</p><br>
<ul>
<li>Deliver the required results in timely manner with required quality and cost.</li>
<li>Making a Tangible Difference:</li>
<li>Must make a tangible difference to his area of operation. and exceed business expectations.</li>
</ul>
<p>Business Planning and Performance:</p><br>
<ul>
<li>Able to transform the corporate goals into business plans.</li>
<li>Able to Plan, follow-up and execute those plans, whether they are annual or development plans.</li>
<li>Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.</li>
<li>Provide periodic work progress reports.</li>
<li>Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.</li>
</ul>
<p>Organizational Development:</p><br>
<ul>
<li>Develop the organizational structure according to the current requirements taking into consideration future and development plans.</li>
<li>Ensure availability of job descriptions for all job roles and deployment.</li>
</ul>
<p>Business Process Improvements:</p><br>
<ul>
<li>Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.</li>
<li>Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.</li>
<li>Promote the automated systems and using them fully, to spread its culture.</li>
</ul>
<p>Quality:</p><br>
<ul>
<li>Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly.</li>
</ul>
<p>Adaptation:</p><br>
<ul>
<li>Adapt to new and alternative techniques, technologies, management structures, and business models.</li>
</ul>
<p>Health, Safety and Environment:</p><br>
<ul>
<li>Ensure a safe, secure, and legal work environment as per the standard regulations.</li>
</ul>
<br><br>Academic Qualification <br>Bachelor Degree in Business Administration or Any relevant field<br><br><br>Work Experience <br>6 to 10 Years<br><br><br>Technical / Functional Competencies <br>Business Planning<br>Project Management<br>Project Management Methodology<br>Project Management Tools<br>Communication<br><br><br><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Business Incubator Manager will lead the planning, development, execution, and continuous improvement of the incubator program while serving as the primary point of contact for entrepreneurs, mentors, partners, investors, and other stakeholders. This hands-on role requires a proactive professional who can balance strategy with execution, overseeing day-to-day operations, designing and managing incubation programs, supporting startup growth, building strategic partnerships, and ensuring an exceptional experience for participating ventures. The successful candidate will play a key role in strengthening the entrepreneurial ecosystem, driving program performance, and contributing to the overall success and impact of the incubator.</p><p>Key Responsibilities:</p><p>Program Development & Management</p><ul><li>Plan, develop, and manage the incubator s programs, initiatives, and activities from inception to completion.</li><li>Design and continuously improve program structures, processes, playbooks, policies, and operational frameworks.</li><li>Develop and manage program schedules, including workshops, training sessions, mentorship meetings, networking events, demo days, pitch sessions, and other activities.</li><li>Ensure successful delivery of all program components while maintaining quality standards and participant satisfaction.</li><li>Monitor program performance and implement improvements based on feedback, data, and industry best practices.</li></ul><p>Startup Recruitment & Support</p><ul><li>Source, evaluate, recruit, and onboard high-potential startups into the incubator program.</li><li>Conduct startup assessments and support the selection process.</li><li>Provide hands-on advisory support to founders in areas including business strategy, business models, market validation, customer acquisition, operations, fundraising, financial planning, branding, and growth.</li><li>Act as a trusted advisor and primary point of contact for incubated startups.</li><li>Monitor startup progress, identify challenges, and provide practical solutions and guidance.</li><li>Support startups in accessing relevant resources, mentors, partners, investors, and market opportunities.</li></ul><p>Stakeholder & Partnership Management</p><ul><li>Build and maintain strong relationships with government entities, corporates, universities, investors, mentors, service providers, and ecosystem partners.</li><li>Identify and establish strategic partnerships that enhance the incubator s value proposition and impact.</li><li>Coordinate with external consultants, trainers, and subject matter experts to deliver high-quality support services.</li><li>Represent the incubator and SEA Ventures at meetings, events, conferences, and industry engagements.</li></ul><p>Operations & Administration</p><ul><li>Oversee the day-to-day operations of the incubator and ensure smooth program execution.</li><li>Manage participant communications, documentation, records, and reporting requirements.</li><li>Coordinate logistics for workshops, meetings, events, site visits, and startup activities.</li><li>Ensure compliance with program policies, procedures, and contractual obligations.</li><li>Support budgeting, resource planning, and operational efficiency initiatives.</li></ul><p>Team Leadership</p><ul><li>Lead, supervise, and support Program Associates and other project-based team members.</li><li>Set objectives, monitor performance, and provide coaching and guidance to team members.</li><li>Support recruitment, onboarding, and training activities when required.</li><li>Foster a collaborative, entrepreneurial, and high-performance culture within the team.</li></ul><p>Monitoring, Evaluation & Reporting</p><ul><li>Develop and track key performance indicators (KPIs) and success metrics for the incubator program.</li><li>Design and administer surveys, assessments, and feedback mechanisms.</li><li>Analyze program and startup performance data to support decision-making and continuous improvement.</li><li>Maintain accurate records and ensure timely reporting of program outcomes.</li><li>Prepare and present weekly, monthly, quarterly, and final program reports, dashboards, impact assessments, and executive presentations, ensuring accurate tracking of startup progress, program KPIs, milestones, outcomes, and stakeholder requirements.</li></ul><p>Business Development & Ecosystem Engagement</p><ul><li>Identify opportunities to expand and enhance the incubator s offerings and impact.</li><li>Contribute to business development efforts, proposal development, and new program opportunities.</li><li>Support the integration of incubator services with SEA Ventures broader business lines and strategic initiatives.</li><li>Stay informed of ecosystem trends, startup support best practices, innovation frameworks, and emerging opportunities.</li></ul><p>General Responsibilities</p><ul><li>Perform additional duties and responsibilities as assigned to support the objectives of the incubator and SEA Ventures.</li><li>Demonstrate professionalism, accountability, confidentiality, and a commitment to excellence in all activities.</li><li>Willingness to accommodate after-hours commitments based on project needs.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of experience in startup incubation, acceleration, entrepreneurship support, innovation, consulting, or program management.</li><li>Strong understanding of startup ecosystems, venture building, and entrepreneurship.</li><li>Excellent stakeholder management and partnership-building skills.</li><li>Strong project management, organizational, and reporting capabilities.</li><li>Experience delivering workshops, mentoring founders, or managing entrepreneurial programs.</li><li>Willingness to take ownership and be hands-on in both strategic and operational activities.</li></ul><p></p></section>