Branch Supervisor Jobs in Saudi
4840 Jobs Found
Electrical Technician Department Operations & Maintenance (O&M) Facility Type Combined Cycle Power Plant – Nawras Experience Level Minimum 3 years Key Responsibilities Perform preventive, corrective, and condition-based maintenance activities in accordance with maintenance procedures and safety standards. Troubleshoot, diagnose, inspect, repair, and maintain electrical equipment used in power plant operations. Read and interpret electrical drawings, wiring diagrams, and protection schematics. Install, inspect, service, adjust, and repair static and rotating electrical equipment. Coordinate equipment isolation and maintenance activities with the Electrical Supervisor and Operations team. Report spare parts and consumable requirements to support maintenance activities. Maintain accurate maintenance records and equipment history. Prepare work areas and equipment before maintenance activities. Support plant shutdowns, annual outages, and overhauling activities. Maintain high housekeeping standards (5S) within the work area. Comply with all Health, Safety, Environmental, and Quality requirements. Perform any other duties assigned by the supervisor. Qualifications Diploma in Electrical Engineering, or minimum 3 years of experience as a Skilled Electrical Labor within Nawras plants. A bachelor's degree in Electrical Engineering is preferred. Experience Minimum 3 years of experience as an Electrical Technician or in a similar role. Experience in one or more of the following is preferred: Conventional Power Plants, Combined Cycle Power Plants, or Cogeneration Plants. Skills & Competencies Knowledge of electrical maintenance practices and troubleshooting techniques. Ability to read electrical drawings, wiring diagrams, and protection schematics. Understanding of preventive and corrective maintenance principles. Basic knowledge of power plant operations. Awareness of Quality, Health, Safety, and Environmental Management Systems. Ability to work independently and collaboratively within a team. Willingness to work in confined spaces, at heights, and around industrial equipment. Knowledge of Lockout/Tagout (LOTO), electrical safety, confined space entry, PPE, fire protection systems, and safe work practices. Basic computer skills. Knowledge of waste management, environmental compliance, firefighting equipment, and first aid.
<strong>Operations Supervisor (Delivery)</strong> <p>We are looking for a proactive and results-driven Operations Supervisor to oversee daily delivery operations and lead driver performance. The ideal candidate will ensure operational efficiency, maintain high service standards, and drive continuous improvement across all delivery activities.</p> <p> </p> <ul> <li> <ul> <li> Supervise daily driver operations and ensure compliance with company standards. </li> <li> Monitor and analyze KPIs such as orders per shift, on-time delivery, and customer satisfaction. </li> <li> Manage driver performance, implement improvement plans, and recognize top performers. </li> <li> Plan and assign shifts while ensuring full route coverage and smooth handovers. </li> <li> Coordinate with dispatch to optimize driver allocation and operational efficiency. </li> <li> Provide coaching, support, and resolve operational issues and escalations. </li> <li> Ensure compliance with safety, policies, and branding standards. </li> <li> Prepare performance reports and collaborate with internal teams to improve service quality.</li> </ul> </li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li> <ul> <li> Minimum 3+ years of experience in delivery operations or a supervisory role. </li> <li> Strong ability to monitor KPIs and drive operational efficiency. </li> <li> Proven leadership, team management, and coordination skills. </li> <li> Proficiency in delivery management systems and operational software.</li> <li> Bachelor s degree in Business, Logistics, or related field preferred.</li> <li> Valid driver s license</li> </ul> </li> </ul>
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<p>We are currently seeking enthusiastic, dynamic and committed Security Professionals who want to move their career forward.<br><br>As a Security Supervisor / Loss Prevention Supervisor you are responsible to protect and safeguard all hotel guests, employees, their belongings and all hotel assets, whereby your role will include key responsibilities such as:<br><br>• Supervise other Security Officers and conduct briefing for them<br>• Assign duties as per the instructions from Security Manager<br>• Prepare duty roster and conduct departmental orientation for new employees<br>• Coordinate with the local police, CID if required<br>• Check the property on a daily basis for any damage or any incidents<br>• Guard entrance and exits and submit reports to the Lobby Manager daily<br>• Monitor designated areas on the closed CCTV<br>• Ensure that ‘Fire Exit’ doors are kept free of blockage at all times and ensure that fire and safety equipments are in their right places<br>• Perform all tasks consistently in line with the hotel standards and adhere to all legal and statutory requirements</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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No experience required </div>
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Bachelor's degree / higher diploma </div>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Description</b></p><p>Job Title: Maintenance Technician I (Equipment)</p><p>Location: Riyadh, Saudi Arabia</p><p>Department: Maintenance / Operations</p><p>Reports To: Maintenance Supervisor</p><p>Job Summary</p><p>The Maintenance Technician I (Equipment) is responsible for inspecting, repairing, and maintaining restaurant equipment, tools, and machinery to ensure safe and efficient operations. The role performs preventive and corrective maintenance, equipment testing, calibration, and supports maintenance projects while complying with company safety and quality standards.</p><p>Key Responsibilities</p><ul><li>Inspect, diagnose, and repair equipment and machinery.</li><li>Perform preventive and corrective maintenance.</li><li>Replace defective parts and install new components as required.</li><li>Test equipment after repairs to ensure proper operation.</li><li>Calibrate testing instruments and equipment.</li><li>Support maintenance projects and maintain maintenance records.</li><li>Follow company safety and operational procedures.</li><li>Perform other duties assigned by the Maintenance Supervisor.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Diploma or vocational certificate in Electronics, Electrical, Mechanical, or a related field.</p><p>Minimum of 5 years of maintenance experience in the restaurant, hospitality, or service industry.</p><p>Knowledge of mechanical, electrical, and electromechanical systems.</p><p>Good English communication skills; Arabic is an advantage.</p><p></p></section>
Lead financial planning and analysis across the business and all licensed markets from the Corporate Office in Jeddah. The role will build financial models and reporting systems that provide management and partners with a clear view of performance, develop the finance team’s commercial capabilities, and act as the financial partner to commercial and operational teams on growth, expansion, and profitability decisions.<br>Key Responsibilities:1. Lead financial planning, budgeting, forecasting, and long-term financial planning in alignment with overall business objectives.2. Develop the financial framework for the licensed business, including royalty and fee modelling, partner-level P&L structures, target-setting methodologies, and profitability thresholds.3. Develop business cases for expansion opportunities, including new markets, stores, sales channels, and partner arrangements.4. Define and apply consistent investment appraisal standards, including payback periods, ROI, and hurdle rates.5. Assess market, cost, and competitor dynamics affecting margins and recommend where the business should protect, invest, or restructure.6. Own financial performance reporting across the business and all licensed markets against approved budgets and forecasts.7. Build and maintain financial reporting and modelling systems, including P&L models, dashboards, forecasting tools, and reporting templates, while ensuring timely and consistent data submission.8. Analyze financial performance, business trends, and key indicators to identify risks and opportunities and drive corrective action plans with responsible stakeholders.9. Prepare management reports, financial projections, and performance presentations for senior management, the Board, and partner business reviews.10. Lead cash-flow planning, cost optimization, and profitability improvement initiatives.11. Partner with Sales, Marketing, Operations, and Supply Chain to improve financial performance, optimize resource allocation, and evaluate commercial plans before commitment.12. Develop the finance team through hiring, coaching, and planning while ensuring compliance with financial policies, governance requirements, internal controls, and license agreement obligations.<br>Qualifications:* Bachelor’s degree in Finance, Economics, Accounting, or a related field.* More than 10 years of experience in corporate finance, FP&A, or business finance, including at least 4 years in a managerial or leadership role.* Strong experience in budgeting, forecasting, financial modelling, and performance analysis.* Experience in QSR, food and beverage, retail, or multi-branch businesses is preferred.* Experience within a franchise or licensing model is a strong advantage.* Proven ability to build financial models and reporting systems from the ground up, rather than only maintaining existing systems.* Experience leading a finance function through business growth or structural change.* Demonstrated business-partnering ability, including influencing commercial and operational decisions beyond financial reporting.* Advanced Excel skills are required, experience with ERP systems and BI tools.* Strong analytical, leadership, communication, and stakeholder-management skills.* Professional certification such as CFA, CMA, CPA, FMVA, or FPAC is preferred.
Company Description<br>Caddell Construction is a customer-focused general contractor committed to delivering projects that support the long-term success of its employees, clients, and strategic partners. The company is recognized for its ability to successfully execute complex and distinctive construction projects and has built a strong reputation for taking on challenging work.<br>Headquartered in Montgomery, Alabama, Caddell also operates branch offices in metro Atlanta, Northwest Arkansas, Jacksonville, Florida, and Phoenix, Arizona. Its portfolio includes projects totaling more than $24 billion across the U. S. and in 38 countries across five continents, offering team members exposure to diverse markets and project types. Professionals joining Caddell can expect a collaborative environment that values technical excellence, safety, quality, and innovation.<br>Role Description<br>This is a full-time, on-site Civil Engineer role based in Riyadh, Saudi Arabia. This position is open to *Saudi nationals only* and is suitable for a fresh graduate or a candidate with up to one year of experience in civil engineering or construction-related work.<br>The Civil Engineer will support the planning, design, coordination, and execution of civil works on major construction projects, including site development, utilities, roadways, and stormwater systems. Day-to-day responsibilities may include assisting with the preparation and review of engineering drawings, calculations, and technical documentation, coordinating with architects, contractors, consultants, and internal project teams, and supporting compliance with local codes, project specifications, and company standards.<br>The role will also involve conducting site visits and inspections, monitoring construction progress, identifying technical issues, and assisting in providing practical recommendations to maintain quality, safety, and schedule requirements. The Civil Engineer will contribute to project documentation, technical reports, and continuous improvement initiatives related to design and construction processes.<br>Qualifications<br>- Saudi nationals only.- Bachelor’s degree in Civil Engineering or a closely related field.- Suitable for a fresh graduate or candidates with **up to one year of relevant experience** in civil engineering, construction, infrastructure, or site works.- Basic knowledge of civil engineering design principles and the ability to apply engineering concepts to construction projects.- Exposure to or basic understanding of planning activities, including site layout, construction phasing, and coordination of civil works within project schedules.- Basic knowledge of stormwater management, drainage systems, utilities, roadworks, and site development is preferred.- Familiarity with relevant design software such as Auto CAD, Civil 3D, or similar engineering tools is an advantage.- Understanding of engineering standards, specifications, and local building codes is preferred.- Membership with the Saudi Council of Engineers is preferred but not required.- Strong analytical, problem-solving, and communication skills.- Good attention to detail with a commitment to safety, quality, and continuous learning.- Ability to work on-site in Riyadh, manage multiple tasks, and adapt to changing project needs in a fast-paced environment.
ABOUT THE JOBPosition Title: Retail Inventory Controller Location: Riyadh, Saudi Arabia Employment Type: Full-time<br>ABOUT PROVENProven supports equal opportunities and is committed to empowering its people through continuous personal and professional development. We foster a collaborative and inclusive environment built on mutual respect, innovation, and a healthy work-life balance. With a strong track record in recruitment, managed services, and workforce solutions, we continue to invest in our people and create opportunities for career growth within the organization.<br>ABOUT THE CLIENTOur client is a leading international organization operating within the retail and consumer products sector, with a strong presence across the globe and in KSA. The company is focused on delivering high-quality products and excellent customer experiences through well-established retail operations. ROLE OVERVIEWThe Retail Inventory Controller will be responsible for monitoring and maintaining accurate inventory levels across retail stores, systems, and warehouses. The role will ensure that inventory controls and procedures are effectively implemented at store level, while maintaining accurate stock-on-hand information and supporting retail operations through detailed inventory analysis, audits, investigations, and reporting.<br>KEY RESPONSIBILITIESRun daily, weekly, and monthly inventory reports and perform detailed analysis of item performance. Develop and continuously enhance accurate and consistent inventory reporting structures. Identify high-turnover and low-turnover inventory items and provide relevant reports to the respective teams. Control inventory adjustments and conduct quantity and price variance analysis. Investigate system and inventory discrepancies and drive timely resolution. Maintain high levels of internal and external customer service. Minimize inaccuracies in store stock data and ensure inventory records remain reliable. Drive the stock audit process from planning through execution. Ensure stock quantities and stock revenue are accurately maintained and aligned across ERP systems. Organize and analyze large volumes of inventory data effectively. Proactively identify opportunities for process improvements and recommend changes to prevent inventory irregularities. Coordinate store receiving and shipping of inventory into and out of warehouses, including end-of-season transfers and inter-branch transfers. Report investigation findings and potential loss-prevention issues to management. REQUIREMENTS<br>Education University degree or diploma in Business Administration, Supply Chain, Inventory Management, Retail Management, or a related field. Experience3–4 years of relevant experience in retail inventory control. Strong experience in stock management, inventory analysis, stock reconciliation, and retail inventory operations. Experience working with inventory management and ERP systems, preferably SAP. Experience in consumer goods and apparel industry is highly preferred. Skills & Attributes Advanced proficiency in Microsoft Office. Strong analytical and numerical skills with the ability to organize and interpret large volumes of data. Strong problem-solving and investigation skills. Good understanding of retail inventory controls, stock audits, and loss prevention. Strong attention to detail and accuracy. Proactive approach to identifying and preventing inventory discrepancies. Strong customer/ client service mindset. Fluent in both English and Arabic.
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<p><b>Overview of the role</b></p><p>We are looking for an experienced Regional Sales Manager to lead our Trucks & Buses sales business in KSA. Based in Dammam and reporting to the Country Manager – FAMCO KSA, this role is responsible for driving sales volume, revenue, and gross margin while leading a high-performing regional sales structure. The successful candidate will play a key role in setting sales direction, strengthening forecasting accuracy, and ensuring commercial performance across the business.</p><p><br></p><p><b>What you will do</b></p><p>• Lead the national sales function for Trucks & Buses and deliver agreed sales, revenue, and gross margin targets.</p><p>• Manage and coach regional sales managers across Riyadh, Dammam, and Jeddah to achieve strong commercial results.</p><p>• Work closely with Planning and Analysis teams to set monthly and quarterly sales objectives by model and branch.</p><p>• Develop and maintain a robust forecasting process, providing accurate weekly sales and margin updates to senior leadership.</p><p>• Monitor sales progression daily, weekly, and monthly, and take timely action to keep performance on track.</p><p>• Maximise stock availability and support sales campaigns that help manage overage inventory effectively.</p><p>• Build and maintain KPI reporting that provides clear insight into market performance and sales trends.</p><p>• Collaborate with retail partners and internal stakeholders to ensure sales campaigns are relevant, targeted, and capable of delivering results.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required skills to be successful</b></p><p>• A degree in any discipline, preferably in Engineering or Management.</p><p>• At least 5 years of experience in the automotive or heavy construction equipment industry.</p><p>• 3 to 5 years of experience in a managerial role leading sales operations or commercial teams.</p><p>• Experience in the KSA market is a strong advantage.</p><p> </p><p><b>About the team</b></p><p>You will be part of the Trucks & Buses business, leading a regional sales structure that supports Trucks & Buses across KSA. The role includes direct leadership of three Regional Sales Managers and broader responsibility for a wider sales team. You will work closely with the Country Manager, Planning and Analysis, finance teams, and retail partners to deliver strong business performance and sustainable growth.</p><p><br></p><p><b>What equips you for the role</b></p><p>• Hands-on familiarity with sales reporting and performance tracking tools such as SAP and Excel.</p><p>• A track record of building forecasts, managing performance indicators, and delivering commercial targets.</p><p>• Strong leadership capability with experience managing sales teams and support functions.</p><p>• Excellent commercial awareness with the ability to drive revenue growth and margin improvement.</p><p>• Strong quantitative and analytical skills, with confidence using sales data to guide decisions.</p><p>• Proven ability to influence stakeholders and gain commitment across different levels of the organisation.</p><p>• Outstanding interpersonal, facilitation, and presentation skills.</p><p>• Fluency in English and Arabic is essential.</p><p>• High energy, resilience, and the ability to motivate teams toward ambitious goals.</p><p> </p></div>
<h3 >About the Role</h3>
<p >eXtra is seeking a <strong >Receiver</strong> to join its team in a full-time capacity. This role is crucial for ensuring the accurate and timely receipt of goods delivered to the store, verifying product quality, validity, and associated documentation. The Receiver supports overall stock accuracy, coordinates effectively with suppliers and security personnel, and is responsible for maintaining a safe, organized receiving area in full compliance with company standards.</p> <h3 >Core Responsibilities</h3>
<p >The Receiver's duties encompass comprehensive inventory management, operational coordination, and adherence to established procedures. Key responsibilities include managing inbound deliveries, processing returns and transfers, ensuring precise stock documentation, and maintaining an organized and compliant receiving environment.</p> <h3 >Inventory Management and Processing</h3>
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<li >Receive deliveries using the blind receiving process, verifying all goods against purchase orders.</li>
<li >Inspect barcodes, quantities, production/expiry dates, packaging integrity, and overall product quality.</li>
<li >Ensure the presence of the Operations Manager when receiving high-value or sensitive items.</li>
<li >Record all received goods in designated registers and update actual quantities in the system.</li>
<li >Perform daily system closure of receiving transactions, including receipts, returns (RTV), transfers, and invoices, ensuring accuracy and compliance with SOPs.</li>
<li >Process returns by verifying quantities, documenting reasons, and updating the system accordingly.</li>
<li >Prepare and document goods for transfers between stores, ensuring correct quantities and proper paperwork.</li>
<li >Coordinate with suppliers regarding rejected, damaged, or incorrect items.</li>
<li >Review and finalize inter-branch transfers, ensuring system accuracy and alignment with physical counts.</li>
</ul> <h3 >Operational Standards and Area Control</h3>
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<li >Report stock discrepancies immediately to the Operations Manager and Inventory team.</li>
<li >Ensure all receiving documents—including receipts, returns, RTVs, and invoices—are accurately recorded and closed in the system.</li>
<li >Maintain complete and accurate receiving records to support stock accuracy and audit trails.</li>
<li >Participate in cycle counts and physical stock counts, assisting in variance investigations as needed.</li>
<li >Maintain full control of the receiving area, ensuring it is always clean, safe, organized, and audit-ready.</li>
<li >Coordinate supplier entry with the security team in line with store procedures.</li>
<li >Ensure smooth flow of daily inbound deliveries by keeping the receiving area ready and properly arranged.</li>
<li >Support daily receiving activities and product pullbacks as required to maintain stock availability.</li>
</ul> <h3 >Qualifications and Experience</h3>
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<li >High school diploma or vocational/technical qualification (higher education preferred).</li>
<li >Minimum 1 year of experience in warehouse, stock control, or receiving, with a preference for retail experience.</li>
<li >Basic computer literacy, including familiarity with MS Office and POS/Warehouse systems.</li>
<li >Ability to read, write, and communicate effectively in English.</li>
</ul> <h3 >Work Environment and Professional Conduct</h3>
<p >This <strong >full-time</strong> position requires adherence to all company policies related to health, safety, hygiene, uniform standards, and secure product handling. The Receiver must ensure proper handling and storage of perishable, fragile, and high-value goods. Consistent attendance, punctuality, and professional conduct are expected at all times.</p>
<h3 >About the Role</h3>
<p >Hewlett Packard Enterprise (HPE) is seeking a <strong >Networking Presales Consultant</strong> to join our team in Riyadh, Saudi Arabia. This full-time, hybrid role requires an average of two days per week in an HPE office. As a Consulting Systems Engineer, you will serve as a subject matter expert, providing technical support and leadership in developing and delivering technology solutions that address customer business needs. The position requires 2-5 years of relevant experience.</p>
<p >You will build and maintain strong customer relationships, offering deep product and technology-specific expertise during deal pursuits, particularly aligned with specific product lines such as Mobility, Security, or Branch solutions. This role involves applying advanced subject matter knowledge to resolve complex business issues, contributing to HPE products, solutions, or services, and exercising significant independent judgment to achieve objectives.</p> <h3 >Key Responsibilities</h3>
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<li >Apply knowledge of the unstructured data market, technology, and the HPE Networking portfolio to articulate proposals and ensure customer business and technical needs are met.</li>
<li >Track industry trends, emerging technologies, and competitor offerings, leveraging this insight within the customer’s technical environment.</li>
<li >Design network solutions aligned with customer business requirements, utilizing expertise and understanding of the customer's technical landscape.</li>
<li >Participate in deep-dive discussions to articulate value propositions, define key differentiators, and draft high-level solution designs.</li>
<li >Deliver optimal results by balancing costs, scope, scale, and benefits to provide superior value.</li>
</ul> <h3 >Business Development and Industry Contribution</h3>
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<li >Proactively contribute to pipeline building by identifying opportunities such as enhancements, unmet needs, up-selling, and cross-selling within the assigned territory.</li>
<li >Contribute to industry developments through content support, presentations, demonstrations, and booth support at conferences and industry events, including utilizing social media.</li>
<li >Participate in the account's business planning processes.</li>
</ul> <h3 >Collaboration and Professional Development</h3>
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<li >Collaborate proactively with account team leadership (HPE and Partners) to develop and communicate key value propositions, negotiation points, and identify overlooked opportunities.</li>
<li >Document ongoing work activities and tasks throughout the sales cycle using specific tools and resources, sharing best practices with peers and partners.</li>
<li >Develop and nurture professional working relationships with customer technical teams and key executives, based on an understanding of the customer’s ecosystem, business needs, and how HPE delivers value.</li>
<li >Proactively share knowledge with peers and support the development of more junior team members, potentially leading and mentoring others.</li>
</ul> <h3 >Qualifications and Requirements</h3>
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<li >A first-level university technical degree or equivalent technical qualifications. An advanced degree in technology is preferred.</li>
<li >Technical experience in IT with a focus on networking solutions.</li>
<li >Relevant industry certifications, both knowledge-based and experience-based, are strongly preferred.</li>
</ul> <h3 >Work Arrangement</h3>
<p >This is a full-time position based in Riyadh, Saudi Arabia. The role operates on a hybrid model, requiring an average of two days per week to be worked from an HPE office.</p>
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<span>Company Overview Our client is a leading distributor of industrial products across Saudi Arabia, with operations dating back to the 1950s.<br> With over 200 employees, they import goods from China and Turkey to serve clients across the Kingdom.<br> About the Role Our client is seeking an experienced Finance Manager / CFO to lead his finance and accounting function in Riyadh.<br> The ideal candidate will have extensive experience in the Saudi market and a strong background in wholesale, retail, distribution, or trading businesses.<br> This is a hands-on leadership role requiring both strategic financial management and operational excellence.<br> The successful candidate will play a key role in driving financial performance, strengthening internal controls, optimizing working capital, and supporting the company's continued growth.<br> Key Responsibilities Lead the finance and accounting function, ensuring accurate and timely financial reporting.<br> Develop and execute financial strategies aligned with business objectives.<br> Manage budgeting, forecasting, financial planning, and performance analysis.<br> Oversee cash flow management, liquidity planning, and working capital optimization.<br> Monitor inventory valuation, inventory controls, and stock-related financial performance.<br> Manage credit control, collections, customer receivables, supplier payments, and treasury activities.<br> Ensure compliance with Saudi regulations, tax requirements (including ZATCA), VAT, and financial reporting standards.<br> Strengthen internal controls, financial governance, and risk management practices.<br> Partner with commercial and operations teams to improve profitability across branches and business units.<br> Lead month-end and year-end closing processes and coordinate external audits.<br> Build, mentor, and develop high-performing finance and accounting teams.<br> Drive process improvements, automation initiatives, and ERP optimization where applicable.<br> Support executive management with financial insights for strategic decision-making.<br> Bachelor's degree in Finance, Accounting, or a related field.<br> Professional qualification such as CPA, ACCA, CMA, or equivalent is highly preferred.<br> Approximately 12+ years of progressive finance and accounting experience, including senior leadership responsibilities.<br> Strong experience within Saudi Arabia's business environment.<br> Proven experience in wholesale, retail, distribution, trading, or FMCG businesses.<br> Deep understanding of: Inventory accounting and inventory controls Multi-branch financial operations Credit management and collections Cash flow forecasting and working capital management Supplier and customer financial cycles Strong knowledge of financial planning, reporting, compliance, and internal controls.<br> Experience leading finance and accounting departments.<br> Excellent communication skills in English (spoken and written).<br> Leadership Profile We are looking for someone who is: Commercially minded and operationally focused.<br> Hands-on while capable of thinking strategically.<br> An effective leader with strong people management skills.<br> Experienced in building finance teams and improving organizational performance.<br> Comfortable working in a fast-paced, growth-oriented environment.<br> Skilled at collaborating with cross-functional teams and senior leadership.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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About BSF:<br>Banque Saudi Fransi (BSF) is a leading financial institution built on a bold vision, to merge Saudi leadership with international standards, from day one, we have gone beyond conventional banking empowering ambition, enabling growth, and shaping lasting legacies. Apply and Be part of a dynamic team that empowers progress for individuals, businesses, and society.<br>BSF Values: <br>We are BSF - Always putting the needs of our people, customers, shareholders and society ahead of our own personal agenda. We are a community that we defend and protect, always. True to ourselves, always - We are honest with one another, even at the risk of temporary disharmony. It is never personal. Us before me - We put ideas before ego and leverage the expertise of others. Keep it simple - We strive to make everything we do as simple as possible. We set our people up for success and then get out of their way. We only need to be asked one. We own it. Winning is fun - We seek to be number one in the hearts and minds of our people, customers and shareholders. We have limitless ambition and the drive to win. Think big, act quick - We think long-term in our decisions, but we make them quickly and have a bias towards action<br>Location: Riyadh, Saudi Arabia<br>Your Key Responsibilities:<br>Will be responsible to the building of all customer experience insights and reports within the bank covering the internal KPIs and external voice of customer related Build and manage the Customer experience Dashboards to be presented based on the different levels of the organizations Conduct multiple analysis and adhoc research to cover the customer satisfaction and operational Insights to represent the value of CXFamiliar with data analytics tools and techniques where he can create analysis and dashboards from scratch Manage the Market Research and Mystery shopping activity across bank for both Personal and wholesale banking Define needed surveys and questionnaires to be measured across different customer’s segments and personas Reporting to the senior manager of Customer Experience insights, you will be the focal point for all CX Champions across the Bank and will be accountable for their understanding and execution of their responsibilities. Coordinate with Business Lines in developing initiatives that address most relevant levers of enhancing CX, and support BLs in the Closed Loop Feedback (huddles, call backs, etc.) and escalation processes Ensure consistency and quality across the CX dashboards and researches Ensure delivery of all change initiatives across the Bank related to CXFollow-up on initiatives related to enhancing CX across all Bank Channels Ensure timely delivery and project goals are being met Eliminate roadblocks or escalate them to the CX Committee Present progress of initiatives in all CX forums Report progress to the Head of Group Customer Experience, including health checks on the CX program and on-going initiatives Co-ordinate business line CX initiatives, measure progress against targets, success and advocacy Ensure consistency and quality in the business lines across inner and outer loop processes Support follow-up and escalation process for closed loop feedback Review call-back reports and support huddles and coaching when needed Facilitate cross-functional initiatives and collaboration while clearing and roadblocks Oversee the global CX training program development Design training and motivational initiatives to drive customer advocacy in the bank’s employees Coordinate with HR to include NPS in introduction training Communicate bank’s goals and success stories with regards to NPSCX program updates and news Effective CLF management by the front line and celebrating CX champions Collaborate with Business Line heads to identify, develop & meet professional development requirements Conduct tailored training for the branch staff on topics related to the CX program Circulate memos related to the CX program based on input from the team Team Management: Operation, Lead, motivation and performance<br>Qualifications & Experience:<br>Bachelor in Business Administration (or similar admin program) Minimum 5 years of experience in a similar role in a banking environment Being a ‘banker’ will be an advantage, but is by no means critical<br>Knowledge & Skills:<br>Good level of understanding of customer experience strategy and objectives Strong program management skills and organizational skills essential to manage several projects Structured communication and persuasion skills required to move departments and people to action Exceptional analytical skills, high energy and motivational drive will be wording that others will have used to describe you. Data-driven mentality and a sound business judgement through strong analytical thinking. Ability to priorities competing demands efficiently. Strong planning and organizational skills Whilst speaking Arabic will take you places here, fluency in English is a must. Highly customer-centric with a passion to deliver a best-in-class customer experience High levels of personal and professional integrity A positive, self-sufficient individual with excellent communication skills, intellect and energy Very sound judgment and business instinct with a desire to challenge traditional thinking Ability to admit when you are wrong and learn from it – ready to share news, no matter how bad you think it is Determined to succeed, high energy with humility and a strong personal drive A collaborative working style. A very strong work ethic and a focus on customer delivery Knowledge of Tableau and Power BIVOC tools and system knowledge Proficient in Excel, SPSS, and relevant software<br>Are you ready to shape your future with confidence? Apply today
<div dir="rtl"><h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">نبذة عن الدور</h3>
<p style="margin:0 0 12px; ************;">تعلن <strong style="font-weight:700;">شركة اثمار التشييد والبناء للمقاولات</strong> عن حاجتها لمشرف إنشاء مباني للانضمام إلى فريقها في <strong style="font-weight:700;">جدة، مكة المكرمة</strong>. يهدف هذا الدور بدوام كامل إلى الإشراف على تنفيذ مشاريع البناء وضمان مطابقتها للمواصفات الفنية والبرامج الزمنية المحددة. يتولى المشرف مسؤولية متابعة سير العمل، قياس الإنجازات، وإعداد التقارير الدورية.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">المسؤوليات الرئيسية</h3>
<p style="margin:0 0 12px; ************;">يتولى مشرف إنشاء المباني مجموعة من المسؤوليات المحورية لضمان سير العمل بكفاءة وجودة عالية. تشمل هذه المسؤوليات إعداد الخطط التنفيذية، المتابعة الدقيقة لعمليات الإنشاء، والتأكد من الالتزام بالمواصفات الفنية، بالإضافة إلى قياس الأعمال المنجزة وتقديم التقارير اللازمة بالتنسيق مع مهندس الأبنية المشرف.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">المهام التفصيلية</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">دراسة المخططات المعمارية والإنشائية للأبنية ووثائق المناقصة، وإعداد خطة وبرنامج العمل بالتنسيق مع مهندس الأبنية المشرف، وتقدير كمية المواد وحجم العمالة اللازمة.</li>
<li style="margin:0 0 6px;">متابعة إجراءات ونشاطات تنفيذ الأبنية وضمان التقيد بالمواصفات المحددة.</li>
<li style="margin:0 0 6px;">أخذ عينات عشوائية من مواد البناء والخلطات الإسمنتية بحسب تعليمات مهندس الأبنية المشرف وإرسالها إلى المختبر للفحص ومطابقة المواصفات.</li>
<li style="margin:0 0 6px;">أخذ عينات عشوائية من الخلطات الإسمنتية وإرسالها إلى المختبر ومطابقة المواصفات.</li>
<li style="margin:0 0 6px;">إعداد وتقديم تقارير العمل وتوثيقها وحفظها.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">المؤهلات والخبرات</h3>
<p style="margin:0 0 12px; ************;">نبحث عن مرشح يمتلك الخبرات والمؤهلات التالية للانضمام إلى فريقنا:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">خبرة عملية تتراوح بين <strong style="font-weight:700;">0 إلى 1 سنة</strong> في مجال الإشراف على إنشاء المباني أو مجال ذي صلة.</li>
<li style="margin:0 0 6px;">القدرة على قراءة وفهم المخططات المعمارية والإنشائية.</li>
<li style="margin:0 0 6px;">مهارات جيدة في المتابعة والتنسيق وإعداد التقارير.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">موقع العمل ونوعه</h3>
<p style="margin:0 0 12px; ************;">هذا الدور هو وظيفة <strong style="font-weight:700;">بدوام كامل</strong> ومقرها في <strong style="font-weight:700;">جدة، مكة المكرمة</strong>. سيعمل المشرف ضمن فريق متخصص، ويتطلب الدور التواجد في مواقع المشاريع حسب الحاجة لضمان الإشراف المباشر على عمليات الإنشاء.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">التقديم للوظيفة</h3>
<p style="margin:0 0 12px; ************;">ندعو المهتمين ممن تنطبق عليهم المتطلبات المذكورة أعلاه إلى تقديم طلباتهم. سيتم التواصل مع المرشحين المؤهلين للمراحل التالية من عملية التوظيف.</p></div>
<div dir="rtl"><h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">نبذة عن الدور</h3>
<p style="margin:0 0 12px; ************;">تعلن <strong style="font-weight:700;">شركة اثمار التشييد والبناء للمقاولات</strong> عن حاجتها لمشرف إنشاء طرق للانضمام إلى فريقها في <strong style="font-weight:700;">جدة، مكة المكرمة</strong>. يهدف هذا الدور بدوام كامل إلى الإشراف المباشر على تنفيذ مشاريع إنشاء الطرق، بما يضمن الالتزام بالمواصفات الفنية والبرامج الزمنية المحددة، والمساهمة في جودة الأعمال المنجزة.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">المهام والمسؤوليات الرئيسية</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">دراسة المخططات الهندسية للطرق ووثائق المناقصة، وإعداد خطة وبرنامج العمل بالتنسيق مع مهندس الطرق المشرف.</li>
<li style="margin:0 0 6px;">تقدير كميات المواد وحجم العمالة اللازمة لتنفيذ مشاريع إنشاء الطرق.</li>
<li style="margin:0 0 6px;">متابعة إجراءات ونشاطات تنفيذ الطرق بشكل يومي لضمان التقيد التام بالمواصفات الفنية المحددة.</li>
<li style="margin:0 0 6px;">أخذ عينات عشوائية من مواد إنشاء الطرق والخلطات الإسفلتية بحسب تعليمات مهندس الطرق المشرف، وإرسالها إلى المختبر للفحص ومطابقة المواصفات.</li>
<li style="margin:0 0 6px;">قياس الأعمال المنجزة في الموقع بالتنسيق المباشر مع مهندس الطرق المشرف.</li>
<li style="margin:0 0 6px;">إعداد وتقديم تقارير العمل الدورية، وتوثيقها وحفظها بشكل منظم لضمان سير العمل ومرجعيته.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">المؤهلات والخبرات المطلوبة</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">خبرة عملية تتراوح بين <strong style="font-weight:700;">0 إلى 1 سنة</strong> في مجال الإشراف على إنشاء الطرق أو مجال هندسي ذي صلة.</li>
<li style="margin:0 0 6px;">القدرة على قراءة وفهم المخططات الهندسية للطرق ووثائق المناقصات.</li>
<li style="margin:0 0 6px;">معرفة جيدة بمواصفات ومعايير إنشاء الطرق ومواد البناء المستخدمة.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">المهارات والكفاءات</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">مهارات ممتازة في التنسيق والمتابعة الميدانية.</li>
<li style="margin:0 0 6px;">دقة وموثوقية في أخذ العينات وإعداد التقارير الفنية.</li>
<li style="margin:0 0 6px;">القدرة على العمل ضمن فريق والتواصل الفعال مع الزملاء والجهات المعنية.</li>
<li style="margin:0 0 6px;">الالتزام بمعايير الجودة والسلامة المهنية في مواقع العمل.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">بيئة العمل</h3>
<p style="margin:0 0 12px; ************;">يعمل مشرف إنشاء الطرق بدوام كامل في مواقع المشاريع ضمن منطقة <strong style="font-weight:700;">جدة، مكة المكرمة</strong>. يتطلب الدور التواجد الميداني المستمر للإشراف المباشر على سير العمليات الإنشائية.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">معلومات إضافية</h3>
<p style="margin:0 0 12px; ************;">سيتم تحديد الراتب لهذا الدور بناءً على الخبرة والمؤهلات بعد إجراء المقابلات الشخصية. ندعو المهتمين والذين يستوفون المتطلبات المذكورة أعلاه للتقديم.</p></div>
Key Responsibilities:Directs, coaches, supports, supervises, and evaluates (with the Sous Chef) all direct reports. Must have excellent food knowledge and a full understanding of culinary terms. Must be able to read, understand, follow, and prepare company recipes by maintaining the quality and consistency in taste according to the instructions provided by the corporate office. Must be proficient in completing tasks, work efficiently and productively. Must be able to work in any section of a kitchen. Coordinate and supervise all team members assigned to their section, assign and delegate tasks accordingly. Undertake recipe reviews daily. Maintain recipe folders in immaculate condition. Responsible for follow-through on any request within the area of responsibility received from the direct supervisor or manager on duty; this may include show plates, food samples and random food tastings. Control production levels and recommend ideas for improvements and better cost controlling. Prepare daily electronic food requisitions needed for his section production and countercheck deliveries for its accuracy; Report any discrepancies to his immediate supervisor. Must be able to oversee any main section (Sauce, Entremetier, Fish, Roast, Outlet CDP, Tournant and Cold Kitchen) and its entire food production. Maintain and ensure that Public Health are followed according to company standards and expectation (referring to US, Anvisa, Shipsan, Canadian, Australian etc.) and always followed within their section. Ensures that the HACCP program is carried out correctly. Maintains their assigned area in preparation for announced or unannounced United States Public Health type inspection either done by the Food & Beverage Director or the actual inspectors. Reports for duty at assigned times, follows their supervisor’s instructions, and ensures that personal appearance, uniform, and personal hygiene are in accordance with the company’s rules and regulations.<br>Qualifications and Skills A minimum of 8 years in an upscale hotel, resort, cruise ship or convention banqueting service and at least 2 years as Chef de Partie (shipboard experience preferred). A culinary school degree is required. Very strong management skills in a multicultural and dynamic environment. Very strong communication, problem solving, decision making, and interpersonal skills. Superior customer service, teambuilding, and conflict resolution skills. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Strong planning, coaching, organizing, staffing, controlling, and evaluating skills. Intermediate computer software skills required. Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries, and corrections. Ability to write reports and business correspondence and to establish a good rapport with the ship’s Senior Officers and the corporate office.
KEY RESPONSIBILITIESDirects, coaches, supports, supervises, and evaluates (with the Sous Chef) all direct reports. Must have excellent food knowledge and a full understanding of culinary terms. Must be able to read, understand, follow, and prepare company recipes by maintaining the quality and consistency in taste according to the instructions provided by the corporate office. Must be proficient in completing tasks, work efficiently and productively. Must be able to work in any section of a kitchen. Coordinate and supervise all team members assigned to their section, assign and delegate tasks accordingly. Undertake recipe reviews daily. Maintain recipe folders in immaculate condition. Responsible for follow-through on any request within the area of responsibility received from the direct supervisor or manager on duty; this may include show plates, food samples and random food tastings. Control production levels and recommend ideas for improvements and better cost controlling. Prepare daily electronic food requisitions needed for his section production and countercheck deliveries for its accuracy; Report any discrepancies to his immediate supervisor. Must be able to oversee any main section (Sauce, Entremetier, Fish, Roast, Outlet CDP, Tournant and Cold Kitchen) and its entire food production. Maintain and ensure that Public Health are followed according to company standards and expectation (referring to US, Anvisa, Shipsan, Canadian, Australian etc.) and always followed within his section. Ensures that the HACCP program is carried out correctly. Maintains their assigned area in preparation for announced or unannounced United States Public Health type inspection either done by the Food & Beverage Director or the actual inspectors. Reports for duty at assigned times, follows their supervisor’s instructions, and ensures that personal appearance, uniform, and personal hygiene are in accordance with the company’s rules and regulations.<br>QUALIFICATIONS AND EDUCATIONA minimum of 5 years in an upscale hotel, resort, cruise ship or convention banqueting service and at least 2 years as Chef Tournant (shipboard experience preferred). A culinary school degree is required. Very strong management skills in a multicultural and dynamic environment. Very strong communication, problem solving, decision making, and interpersonal skills. Superior customer service, teambuilding, and conflict resolution skills. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Strong planning, coaching, organizing, staffing, controlling, and evaluating skills. Intermediate computer software skills required. Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections. Ability to write reports and business correspondence and to establish a good rapport with the ship’s Senior Officers and the corporate office.
KEY RESPONSIBILITIES:<br>• Directs, coaches, supports, supervises, and evaluates (with the Sous Chef) all direct reports.• Must have excellent food knowledge and a full understanding of culinary terms.• Must be able to read, understand, follow, and prepare company recipes by maintaining the quality and consistency in taste according to the instructions provided by the corporate office.• Must be proficient in completing tasks, work efficiently and productively.• Must be able to work in any section of a kitchen.• Coordinate and supervise all team members assigned to their section, assign and delegate tasks accordingly.• Undertake recipe reviews daily. Maintain recipe folders in immaculate condition.• Responsible for follow-through on any request within the area of responsibility received from the direct supervisor or manager on duty; this may include show plates, food samples and random food tastings.• Control production levels and recommend ideas for improvements and better cost controlling.• Prepare daily electronic food requisitions needed for his section production and countercheck deliveries for its accuracy; Report any discrepancies to his immediate supervisor.• Must be able to oversee any main section (Sauce, Entremetier, Fish, Roast, Outlet CDP, Tournant and Cold Kitchen) and its entire food production.• Maintain and ensure that Public Health are followed according to company standards and expectation (referring to US, Anvisa, Shipsan, Canadian, Australian etc.) and always followed within their section.• Ensures that the HACCP program is carried out correctly.• Maintains their assigned area in preparation for announced or unannounced United States Public Health type inspection either done by the Food & Beverage Director or the actual inspectors.• Reports for duty at assigned times, follows their supervisor’s instructions, and ensures that personal appearance, uniform, and personal hygiene are in accordance with the company’s rules and regulations.<br>FINANCIAL RESPONSIBILITIES:<br>• This position is responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment.• Identifies potential expense reductions through cost control.• Analyzes operational problems and establishes controls.• Reviews timesheets and forwards them to the Executive Chef for approval.• May prepare a variety of reports and letters utilizing personal computer system and equipment.• Ensures that items are requisitioned in correct quantities, within acceptable timeframes and in accordance with established control procedures.• Conducts workstation spot checks to ensure items are correctly stored to minimize deterioration and waste.<br>MOTIVATIONAL RESPONSIBILITIES:<br>• Monitors and manages the various assigned workstation functions.• Monitors the assignment of duties and responsibilities to their staff.• Observes and evaluates staff and work procedures to ensure quality standards and service are met.• Makes recommendations regarding personnel actions such as new hire requests and discharges, to ensure adequate and continuous staffing.• Inspects workstations, work areas, equipment, etc. to ensure efficient service and conformance to standards.
KEY RESPONSIBILITIESDirects, coaches, supports, supervises, and evaluates (with the Sous Chef) all direct reports. Must have excellent food knowledge and a full understanding of culinary terms. Must be able to read, understand, follow, and prepare company recipes by maintaining the quality and consistency in taste according to the instructions provided by the corporate office. Must be proficient in completing tasks, work efficiently and productively. Must be able to work in any section of a kitchen. Coordinate and supervise all team members assigned to their section, assign and delegate tasks accordingly. Undertake recipe reviews daily. Maintain recipe folders in immaculate condition. Responsible for follow-through on any request within the area of responsibility received from the direct supervisor or manager on duty; this may include show plates, food samples and random food tastings. Control production levels and recommend ideas for improvements and better cost controlling. Prepare daily electronic food requisitions needed for his section production and countercheck deliveries for its accuracy; Report any discrepancies to his immediate supervisor. Must be able to oversee any main section (Sauce, Entremetier, Fish, Roast, Outlet CDP, Tournant and Cold Kitchen) and its entire food production. Maintain and ensure that Public Health are followed according to company standards and expectation (referring to US, Anvisa, Shipsan, Canadian, Australian etc.) and always followed within his section. Ensures that the HACCP program is carried out correctly. Maintains their assigned area in preparation for announced or unannounced United States Public Health type inspection either done by the Food & Beverage Director or the actual inspectors. Reports for duty at assigned times, follows their supervisor’s instructions, and ensures that personal appearance, uniform, and personal hygiene are in accordance with the company’s rules and regulations.<br>QUALIFICATIONS AND EDUCATIONA minimum of 5 years in an upscale hotel, resort, cruise ship or convention banqueting service and at least 2 years as Chef Tournant (shipboard experience preferred). A culinary school degree is required. Very strong management skills in a multicultural and dynamic environment. Very strong communication, problem solving, decision making, and interpersonal skills. Superior customer service, teambuilding, and conflict resolution skills. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Strong planning, coaching, organizing, staffing, controlling, and evaluating skills. Intermediate computer software skills required. Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections. Ability to write reports and business correspondence and to establish a good rapport with the ship’s Senior Officers and the corporate office.
KEY RESPONSIBILITIES:<br>• Directs, coaches, supports, supervises, and evaluates (with the Sous Chef) all direct reports.• Must have excellent food knowledge and a full understanding of culinary terms.• Must be able to read, understand, follow, and prepare company recipes by maintaining the quality and consistency in taste according to the instructions provided by the corporate office.• Must be proficient in completing tasks, work efficiently and productively.• Must be able to work in any section of a kitchen.• Coordinate and supervise all team members assigned to their section, assign and delegate tasks accordingly.• Undertake recipe reviews daily. Maintain recipe folders in immaculate condition.• Responsible for follow-through on any request within the area of responsibility received from the direct supervisor or manager on duty; this may include show plates, food samples and random food tastings.• Control production levels and recommend ideas for improvements and better cost controlling.• Prepare daily electronic food requisitions needed for his section production and countercheck deliveries for its accuracy; Report any discrepancies to his immediate supervisor.• Must be able to oversee any main section (Sauce, Entremetier, Fish, Roast, Outlet CDP, Tournant and Cold Kitchen) and its entire food production.• Maintain and ensure that Public Health are followed according to company standards and expectation (referring to US, Anvisa, Shipsan, Canadian, Australian etc.) and always followed within their section.• Ensures that the HACCP program is carried out correctly.• Maintains their assigned area in preparation for announced or unannounced United States Public Health type inspection either done by the Food & Beverage Director or the actual inspectors.• Reports for duty at assigned times, follows their supervisor’s instructions, and ensures that personal appearance, uniform, and personal hygiene are in accordance with the company’s rules and regulations.<br>FINANCIAL RESPONSIBILITIES:<br>• This position is responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment.• Identifies potential expense reductions through cost control.• Analyzes operational problems and establishes controls.• Reviews timesheets and forwards them to the Executive Chef for approval.• May prepare a variety of reports and letters utilizing personal computer system and equipment.• Ensures that items are requisitioned in correct quantities, within acceptable timeframes and in accordance with established control procedures.• Conducts workstation spot checks to ensure items are correctly stored to minimize deterioration and waste.<br>MOTIVATIONAL RESPONSIBILITIES:<br>• Monitors and manages the various assigned workstation functions.• Monitors the assignment of duties and responsibilities to their staff.• Observes and evaluates staff and work procedures to ensure quality standards and service are met.• Makes recommendations regarding personnel actions such as new hire requests and discharges, to ensure adequate and continuous staffing.• Inspects workstations, work areas, equipment, etc. to ensure efficient service and conformance to standards.
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About EDITION Hotels and the Role</h3>
<p style="margin:0 0 12px; ************;">EDITION Hotels, a brand within Marriott International, offers a distinctive hospitality experience that combines luxury service with a unique personality. We are seeking a <strong style="font-weight:700;">Guest Service Supervisor - Saudi National</strong> to join our team. This full-time role requires 2-5 years of experience and is integral to ensuring exceptional guest experiences.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Position Summary</h3>
<p style="margin:0 0 12px; ************;">The Guest Service Supervisor is responsible for overseeing guest check-in processes, managing accounts, and ensuring accurate payment and billing procedures. This role involves direct guest interaction, problem resolution, and maintaining operational efficiency at the front desk. The supervisor also plays a key role in supporting management with team development and adherence to company policies.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Process guest check-ins, verify identity, confirm payment methods, assign rooms, and issue room keys.</li>
<li style="margin:0 0 6px;">Set up accurate guest accounts according to individual requirements and enter Marriott Rewards information.</li>
<li style="margin:0 0 6px;">Ensure rates align with market codes, documenting any exceptions, and secure payment before issuing room keys.</li>
<li style="margin:0 0 6px;">Compile and review daily reports, logs, and contingency lists; complete cashier and closing reports.</li>
<li style="margin:0 0 6px;">Provide guests with directions and property information, accommodating requests and ensuring follow-up.</li>
<li style="margin:0 0 6px;">Process all payment types, vouchers, paid-outs, and charges; balance and drop receipts.</li>
<li style="margin:0 0 6px;">Count and secure the bank at the beginning and end of each shift, obtaining manual authorizations as needed.</li>
<li style="margin:0 0 6px;">Assist management in training, evaluating, counseling, motivating, and coaching employees.</li>
<li style="margin:0 0 6px;">Serve as a role model and the first point of contact for the Guarantee of Fair Treatment/Open Door Policy.</li>
<li style="margin:0 0 6px;">Maintain positive working relationships, support team goals, and address employee concerns appropriately.</li>
<li style="margin:0 0 6px;">Ensure adherence to company policies and procedures, including reporting accidents and unsafe conditions.</li>
<li style="margin:0 0 6px;">Welcome and acknowledge guests, anticipate service needs, assist individuals with disabilities, and express appreciation.</li>
<li style="margin:0 0 6px;">Communicate using clear and professional language, prepare accurate written documents, and answer telephones professionally.</li>
<li style="margin:0 0 6px;">Enter and locate information using computer and POS systems.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Requirements</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">2-5 years of experience in a related role.</li>
<li style="margin:0 0 6px;">Ability to stand, sit, or walk for extended periods.</li>
<li style="margin:0 0 6px;">Capability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.</li>
<li style="margin:0 0 6px;">Commitment to maintaining a clean and professional personal appearance.</li>
<li style="margin:0 0 6px;">Ability to maintain confidentiality of proprietary information and protect company assets.</li>
<li style="margin:0 0 6px;">Completion of required safety training and certifications.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3>
<p style="margin:0 0 12px; ************;">This is a full-time position within the EDITION Hotels brand, part of Marriott International. The role involves working in a dynamic hospitality environment focused on delivering high standards of service and guest satisfaction.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Information</h3>
<p style="margin:0 0 12px; ************;">Join EDITION and become part of a global team within Marriott International, where you can contribute to a unique hospitality experience.</p>