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<p>Sales Director, Corporate/B2G - Risk Management Solutions
You are responsible for delivering a full suite of enterprise solutions, including platforms, data, and analytics across domains such as Credit, Cyber, Climate, AI, KYX, Supply Chain, Tax, and Economics. You will identify, develop, and execute sales opportunities across Energy, Government, Corporate, Professional Services, and Government?owned Corporate segments in KSA.
Client Details
Our client is a global company having a high-impact, collaborative environment focused on helping government and public sector clients address increasingly complex challenges through data, analytics, risk, compliance, and workflow solutions.
The team works closely across sales, product, specialist, legal, and finance functions to deliver strategic outcomes for clients and accelerate sustainable growth for the company in one of the firm's most important growth markets. This is an opportunity to operate at the forefront of innovation and transformation in the Kingdom, partnering with senior stakeholders on critical priorities including risk management, KYC/AML, regulatory modernization, data-driven decisioning, and AI-enabled transformation.
Description
* Identify, develop, and execute sales opportunities across Energy, Government, Corporate, Professional Services, and Government?owned Corporate segments in KSA
* Deliver a full suite of enterprise solutions, including platforms, data, and analytics across domains such as Credit, Cyber, Climate, AI, KYX, Supply Chain, Tax, and Economics
* Drive strategic engagement with senior stakeholders and build long?term commercial relationships with key customers
* Develop tailored enterprise propositions aligned to customers' strategic objectives while maintaining C?suite dialogue
* Build, execute, and track strategic account plans, including pipeline management and forecasting
* Leverage deep sector insight to identify customer opportunity and risk while positioning as a trusted advisor
* Collaborate closely with internal stakeholders across the organization to scale solutions and maximize client impact
Job Offer
* Competitive Salary
* Work for a renowned brand</p><p>* 10+ years' experience as an individual contributor selling complex software, data, and analytics solutions across GCC and wider Middle East markets
* Deep expertise and a well?established personal network within the KSA market
* Proven ability to lead and close complex, high?value enterprise sales while managing end?to?end sales cycles
* Strong understanding of corporate or government priorities, including risk management, analytics, and regulatory considerations
* Knowledge of national and international risk practices, regulations, and compliance frameworks is strongly preferred
* Fluency in Arabic and English is essential</p>
<p>JOB PURPOSE: Own build readiness, testing orchestration, and controlled handover, coordinating with the Design team for inputs. Enforce gates, close defects, and produce audit-ready validation packs for assigned programs across corporate and asset IT Security programs. Core Responsibilities: Readiness governance and gates Operate exit-gate governance across environments; verify prerequisites (access, certs, backups, rollback). Supervise Go/No-Go forums and ensure documentation of risks, exceptions, and compensating controls with Cybersecurity sign-off. Maintain change calendars aligned to asset windows and blackout periods. Test planning, data, and environments Supervise the build of end-to-end test plans covering functional, negative, resilience, and integration scenarios. Ensure observer participation (Ops, platform SMEs) for test credibility. Defect, risk, and issue management Manage defect triage; assign owners/severity; track fix SLAs and re-tests. Maintain RAID logs; escalate blockers; quantify residual risk at release. Validation packs and traceability Supervise compilation of validation packs (plans, results, evidence, traceability matrices); ensure versioned storage and approvals. Ensure achievement of first-pass acceptance by QA/Excellence and ensure quick resolution of returns. Handover and run readiness Validate runbooks, monitoring/alerting, and L1/L2 training completion; confirm operational SLOs and DR artifacts. Confirm SIEM/SOAR mappings and case workflows prior to go-live. Stakeholder coordination and communications Facilitate cutover rehearsals; publish comms plans, RACI, and hyper care schedules. Provide weekly readiness dashboards and risk summaries to governance forums. Continuous improvement Track change success rate and checklists accordingly. Security Control Evaluation, POC, and Implementation Lead the evaluation of IT Security controls, technologies, and solutions to ensure alignment with organizational strategy, Cybersecurity requirements, business priorities, and operational needs. Oversee Proof of Concept activities, including scope definition, success criteria, stakeholder alignment, execution oversight, and outcome reporting. Assess solution suitability based on security effectiveness, integration capability, scalability, compliance alignment, operational impact, supportability, and long-term value. Recommend fit-for-purpose IT Security controls and technology solutions based on outcomes, risk reduction value, operational readiness, and enterprise direction.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Computer Science, Cybersecurity or equivalent from a recognized and accredited university is required. Master s degree in Computer Science, Cybersecurity or equivalent from a recognized and accredited university is preferred. Years of Experience: 6-8 years in a relevant industry, preferably with majority in IT security delivery across corporate and asset environments.</p>
<h2 class="h5">Job description</h2>
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<span>Act as the key IT liaison between China HQ and overseas subsidiaries.<br> You will own end-to-end IT infrastructure deployment, system operations and asset management for office and retail sites, and implement global corporate IT standards locally.<br> As the senior regional IT specialist, you are expected to be self-motivated with transparent communication style to ensure consistency between local IT environment and global architecture.<br> Key Responsibilities Implement corporate IT standards, policies and security requirements, align local infrastructure with global IT architecture, drive initiatives, provide regular reporting and ensure remediation closure; Independently deliver IT infrastructure projects for offices and retail stores, including site survey, cabling planning, hardware deployment and system commissioning to complete full-cycle site rollout; Establish standardised PC endpoint framework, manage bulk deployment, ongoing support and troubleshooting of business applications; Maintain AV conferencing systems, access control, CCTV, IP telephony and multi-function printers; Administer DNS and DHCP network services, and independently resolve a wide range of network incidents; Manage full lifecycle of IT assets: requirement gathering, procurement, inventory record, maintenance, periodic audit and asset retirement; Administer core enterprise systems including AD, PBX, email platform, Citrix virtualisation and Synology NAS; Provide on-site support alongside HQ security and network teams; liaise with local regulators, external auditors and third-party vendors, and oversee service delivery quality; Develop technical documentation and operational SOPs to continuously standardise local IT workflows.<br> Able to prioritise workload autonomously, proactively identify IT risks and operational issues and drive resolutions with full ownership of outcomes; Solid project coordination skills to break down tasks, track progress and anticipate risks.<br> Provide regular updates to HQ and escalate resource constraints or technical roadblocks in a timely manner to ensure issue closure; Sound knowledge of PC hardware, Windows OS and macOS, application deployment & troubleshooting; proven experience in endpoint standardisation; Strong understanding of TCP/IP, DHCP, DNS; capable of resolving common network issues independently; Able to develop IT implementation plans with strong hands-on skills to execute hardware installation and system deployment following corporate standards; Practical experience in Windows Server, AD, email systems, PBX, virtualisation and NAS administration; MCSE, Microsoft 365 Certified, Azure Administrator or equivalent certifications are preferred; Business-fluent English for stakeholder communication and technical documentation writing; comfortable working across time zones and multicultural teams.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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Manager Home Healthcare Laboratory & Imaging Virtual Hospital operation ( Pipeline)
Healthcare & Medical
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">Bupa Arabia is seeking a <strong style="font-weight:700;">Manager Home Healthcare Laboratory & Imaging Virtual Hospital operation (Pipeline)</strong> to lead the end-to-end operations of home healthcare services. This full-time role is based in Jeddah and Makkah, Saudi Arabia, focusing on the execution, delivery, service, and outcomes of all partnership and referral activities within the home healthcare domain. The manager will oversee services including home clinical visits, laboratory services, physical therapy, vaccinations, and imaging across all connected care channels and patient touchpoints.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Lead and manage the operational aspects of home healthcare services, ensuring efficient execution and delivery.</li>
<li style="margin:0 0 6px;">Oversee the scheduling of home visits, utilizing data analysis to optimize efficiency and identify trends for continuous improvement.</li>
<li style="margin:0 0 6px;">Collaborate with third-party providers to conduct quality checks and ensure the timely delivery of laboratory results in adherence to established Key Performance Indicators (KPIs).</li>
<li style="margin:0 0 6px;">Maintain a patient-centric approach across all activities, prioritizing patient needs and preferences.</li>
<li style="margin:0 0 6px;">Act as the primary point of contact for addressing and escalating service failures or concerns, implementing corrective actions in collaboration with the team.</li>
<li style="margin:0 0 6px;">Interpret and explain medical reports to patients and their families with clarity and compassion when required.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Operational Excellence and Quality Assurance</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Establish and monitor Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to measure outcomes and align expectations across all connected care touchpoints.</li>
<li style="margin:0 0 6px;">Design and implement execution plans for strategic initiatives (SIA) to enhance operational efficiency.</li>
<li style="margin:0 0 6px;">Assess and continuously improve the quality of care delivered across all channels.</li>
<li style="margin:0 0 6px;">Implement and monitor robust quality assurance measures to ensure high standards of service.</li>
<li style="margin:0 0 6px;">Foster strategic partnerships to facilitate referrals and ensure a seamless continuum of care.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Digitalization and Data-Driven Solutions</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Collaborate with IT and Digital Factory teams to enhance and finalize data-driven system solutions for laboratory services and home-based lab bookings.</li>
<li style="margin:0 0 6px;">Leverage data analysis to contribute to the digitalization of the home healthcare journey, ensuring informed decision-making.</li>
<li style="margin:0 0 6px;">Work collaboratively to develop and implement data-driven system solutions that support operational goals.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">A minimum of <strong style="font-weight:700;">10 years of relevant experience</strong> in healthcare operations or a related field.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3>
<p style="margin:0 0 12px; ************;">This is a full-time position based in Jeddah and Makkah, Saudi Arabia, requiring active engagement in leading and improving home healthcare services within a dynamic environment.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Almosafer</h3>
<p style="margin:0 0 12px; ************;">Almosafer is recognized as Saudi Arabia’s leading travel company, actively shaping the future of the travel industry. The company serves millions across every segment of the travel and tourism ecosystem, with a focus on making every journey seamless, personal, and purposeful. Almosafer's vision is to be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence within the Kingdom and beyond.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Role: Specialist - IT Security</h3>
<p style="margin:0 0 12px; ************;">Almosafer is seeking a <strong style="font-weight:700;">Specialist - IT Security</strong> to join its team in Riyadh. This full-time position requires 2-5 years of relevant experience. This role is distinct from typical IR or analyst positions, involving a significant portion of project work balanced with operational duties such as detection engineering and incident response. The ideal candidate will be a systems and software engineer who approaches complex security problems fundamentally from first principles, ready to drive innovative security projects within a global team.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Build, deploy, and maintain large-scale security systems across Almosafer's ecosystem.</li>
<li style="margin:0 0 6px;">Research, innovate, and improve security capabilities through new and enhanced tooling.</li>
<li style="margin:0 0 6px;">Develop smart automation strategies to reduce the need for manual alert triage.</li>
<li style="margin:0 0 6px;">Conduct detection engineering to increase coverage, identifying malicious activities across Almosafer’s endpoints, infrastructure, networks, and cloud environments.</li>
<li style="margin:0 0 6px;">Investigate alerts and potential incidents end-to-end, including digital forensics, malware analysis, and threat intelligence as needed.</li>
<li style="margin:0 0 6px;">Lead incident response efforts and respond to intrusion attempts and suspicious activities, collaborating with multiple Almosafer teams.</li>
<li style="margin:0 0 6px;">Participate in red team exercises and threat simulations to identify gaps, improve competencies, and expand the team’s knowledge.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Candidate Profile</h3>
<p style="margin:0 0 12px; ************;">Candidates for this role should possess 2-5 years of experience in a relevant IT security field. The position is suited for systems and software engineers who are adept at solving complex security challenges from first principles and are prepared to contribute to innovative security projects.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Working at Almosafer</h3>
<p style="margin:0 0 12px; ************;">At Almosafer, teams operate with purpose, clarity, and a shared commitment to doing things the right way. The company values accountability, trust, and collaboration, creating a structure that supports meaningful contributions from day one. Employees can expect a purpose-led workplace where ideas can create impact, opportunities for ongoing learning and development, recognition for achievements, and a community built on trust, curiosity, and shared momentum.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Information</h3>
<p style="margin:0 0 12px; ************;">This full-time position is based in Riyadh. Almosafer welcomes applications from qualified candidates who are ready to contribute to shaping the future of security within the travel industry.</p>
<h3><strong>About Lucidya and the Client Delivery Specialist Role</strong></h3><p>Lucidya is an AI-native platform specializing in customer experience (CX) intelligence, designed to autonomously manage entire customer lifecycles from engagement to retention and growth. The platform utilizes proprietary NLU capabilities, developed in-house and trained on millions of multilingual conversations, to provide actionable insights and personalized experiences. Lucidya is seeking a <strong>Client Delivery Specialist</strong> to serve as an on-site representative at client offices in Riyadh, Riyadh Province. This is a hands-on, project-based contract role for one year, focused on managing and coordinating the delivery of assigned client projects.</p><h3><strong>Role Responsibilities</strong></h3><p>The Client Delivery Specialist will be embedded with a specific customer, overseeing day-to-day coordination, tracking progress, and addressing challenges to ensure all project outcomes are delivered as agreed. Key duties include:</p><ul><li>Owning end-to-end delivery of assigned client projects, from kickoff through final handover.</li><li>Acting as the on-site Lucidya representative at the client office, managing daily coordination and execution.</li><li>Building, tracking, and maintaining detailed project plans, timelines, milestones, and deliverables.</li><li>Leading project implementation activities for Lucidya’s SaaS solutions in alignment with the agreed scope.</li><li>Coordinating across internal teams (Product, Customer Success, Professional Services, Support) to ensure timely delivery.</li><li>Monitoring project progress, managing risks, and proactively addressing challenges.</li><li>Managing client communication, updates, escalations, and expectations throughout the project lifecycle.</li><li>Ensuring quality, compliance, and timely completion of all project outcomes and deliverables.</li><li>Maintaining project documentation, status reporting, and handover materials.</li><li>Contributing to improving project delivery processes and best practices.</li></ul><h3><strong>Required Experience and Skills</strong></h3><p>Candidates for this role should possess 1-3 years of experience working directly with customers in project-based or operational capacities. The ideal candidate will demonstrate the following attributes:</p><ul><li>Strong communication skills, with the ability to effectively manage stakeholders of different cultures and seniorities.</li><li>Proven time-management abilities, capable of juggling multiple priorities effectively.</li><li>A proactive approach, thriving in fast-paced environments and highly adaptable to changing priorities.</li></ul><h3><strong>Work Environment</strong></h3><p>This is a contract position for a duration of one year. The role requires the Client Delivery Specialist to work on-site at client offices within Riyadh, Riyadh Province, serving as Lucidya's dedicated representative for assigned projects.</p><h3><strong>The Hiring Process</strong></h3><p>The selection process for this position typically involves the following stages:</p><ol><li>Screening call with Talent Acquisition.</li><li>Technical interview with the hiring manager.</li><li>Offer.</li></ol>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">Uniqus Consultech Inc. is seeking an <strong style="font-weight:700;">Associate Director GRC</strong> to lead and expand its Governance, Risk, and Compliance (GRC) practice in Riyadh, Saudi Arabia. This full-time role requires a dynamic professional to drive business growth, develop client relationships, and build a high-performing team within the GRC domain. The position is central to shaping go-to-market strategies and delivering innovative solutions across various sectors.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Lead business development efforts, build a book of business, and convert opportunities into long-term client relationships.</li>
<li style="margin:0 0 6px;">Identify emerging trends in the GRC space and proactively develop offerings, solutions, and thought leadership.</li>
<li style="margin:0 0 6px;">Represent the firm at key industry events and forums.</li>
<li style="margin:0 0 6px;">Provide end-to-end oversight on the delivery of GRC engagements, including Business Continuity Management (BCM), Internal Controls, enterprise risk management, SOX, internal audits, and compliance programs.</li>
<li style="margin:0 0 6px;">Serve as a trusted advisor to CXOs and Board-level stakeholders, ensuring high-quality outcomes, client satisfaction, and timely project delivery.</li>
<li style="margin:0 0 6px;">Attract, mentor, and develop a strong team of GRC professionals, fostering a high-performance, collaborative, and inclusive team culture.</li>
<li style="margin:0 0 6px;">Contribute to service innovation by developing methodologies, tools, and accelerators in the GRC domain.</li>
<li style="margin:0 0 6px;">Collaborate with global stakeholders to scale and institutionalize best practices.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">A minimum of <strong style="font-weight:700;">8 years of experience</strong> in risk advisory, internal controls, Business Continuity Management, internal audit, SOX, or compliance roles.</li>
<li style="margin:0 0 6px;">Prior experience with a Big 4 firm or a consulting background is preferred.</li>
<li style="margin:0 0 6px;">Bachelor's degree is required.</li>
<li style="margin:0 0 6px;">CPA, CIA, CISA, or related certifications are considered a plus.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Skills and Attributes</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Strong understanding of regulatory frameworks and corporate governance principles.</li>
<li style="margin:0 0 6px;">Proven track record of building or significantly growing a consulting book of business.</li>
<li style="margin:0 0 6px;">Excellent relationship-building and stakeholder management skills.</li>
<li style="margin:0 0 6px;">Demonstrated entrepreneurial mindset, characterized by being a self-starter, innovative thinker, and growth-focused.</li>
<li style="margin:0 0 6px;">Strong leadership presence with the ability to inspire both teams and clients.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Practice Development and Team Leadership</h3>
<p style="margin:0 0 12px; ************;">This role extends beyond delivery, requiring the Associate Director to actively build and expand the GRC practice. This includes developing and implementing go-to-market strategies, fostering client relationships, and driving growth. A key aspect is also attracting, mentoring, and developing a strong team of GRC professionals, cultivating a high-performance and collaborative culture.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3>
<p style="margin:0 0 12px; ************;">This is a full-time position based in <strong style="font-weight:700;">Riyadh, Saudi Arabia</strong>. The role involves working with senior client stakeholders on complex risk and compliance issues within a dynamic consulting environment.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>JOB PURPOSE</b><br>This role exists to ensure operational excellence in the end-to-end cash collection and claims management cycle. Corresponding with customers to close open invoices, settle claims, resolve disputes, and reconcile balances. Coordinating with colleagues in logistics and sales for open actions and to highlight risks or manage bad debts.. You’ll be part of a team that believes in doing work that matters — for people and the planet.<br>Because here, we don’t just hire for jobs. We invite you to be part of something bigger.<br><b>KEY RESPONSIBILITIES</b><br>• Accurate and timely claims analysis and settlement with customers<br>• Ensure compliant and reconciled customer accounts<br>• Managing open items and aged balances to tackle disputes or risks to collection<br>• Cross-functional interactions with sales and logistics teams<br>• Monthly meeting with the cash & claims team and leadership to update on open actions, opportunities, or risks<br><b>REQUIRED QUALIFICATIONS</b><br>• Bachelor’s Degree, preferably in business/accounting/finance or supply chain<br>• Minimum 3 years of work experience, ideally in accounts receivables, collections, or claims management<br>• SOCPA membership<br>• Experience of working with key information systems (Excel, SAP)<br>• Excellent communication skills - Impactful and flexible communication<br><b>PREFERRED QUALIFICATIONS</b><br>• Experience in working across cross-functional teams and with external stakeholders<br>• Multitasking and ability to work with different ad hoc issues.<br>• Strong business acumen, passion for high performance<br>(this section will be added as a default on all adverts on Radancy)<br>At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.</p><br><br><br><br><p><span>Unilever is an organisation committed to equity, inclusion and diversity </span><span>to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring</span><span>ing </span><span>their ‘Whole Self’ </span><span>to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey. </span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Do you want to love what you do at work?<br> Do you want to make a difference, an impact, transform peoples lives?<br> Do you want to work with a team that believes in disrupting the normal, boring, and average?<br> If yes, then this is the job you're looking for ,webook.<br>com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.<br> Role Overview : webook.<br>com is looking for a Customer Care Manager to lead customer care operations across webook.<br>com, its clients, and global markets.<br> This role will own the function end to end, including in-house team management, service quality, escalations, processes, reporting, systems, and outsourcing strategy.<br> The ideal candidate is a hands-on leader who can build a scalable operation while maintaining a consistently high customer experience.<br> Key Responsibilities: Lead the day-to-day customer care operation across webook.<br>com and client accounts.<br> Manage, coach, and develop the in-house customer care team.<br> Define team structures, shifts, workflows, escalation paths, and service standards.<br> Develop and manage outsourcing and agency partnerships for global markets.<br> Ensure coverage across different markets, languages, time zones, major events, and high-demand periods.<br> Oversee customer inquiries, complaints, refunds, booking issues, payments, ticket access, and event-related concerns.<br> Manage complex and sensitive escalations.<br> Establish and monitor KPIs including response time, resolution time, customer satisfaction, backlog, quality, and productivity.<br> Build quality assurance, training, and knowledge management processes.<br> Work closely with Product, Technology, Operations, Finance, Marketing, and Commercial teams to resolve recurring customer issues.<br> Identify opportunities to improve processes, systems, automation, and the overall customer journey.<br> Provide regular performance reports and customer insights to leadership.<br> Bachelor Degree in Business or similar Fluency in both Arabic and English is required.<br> Proven experience managing customer care, customer service, contact centre, or customer experience operations.<br> Experience managing both in-house teams and outsourced service providers.<br> Strong understanding of service levels, workforce planning, quality assurance, and performance management.<br> Comfortable operating in a fast-paced, high-volume environment.<br> Strong analytical, communication, and problem-solving skills.<br> Experience with customer care platforms, ticketing systems, automation, and reporting tools.<br> Experience in ticketing, entertainment, sports, events, e-commerce, travel, or technology is an advantage.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Mindrift</h3>
<p style="margin:0 0 12px; ************;">Mindrift, powered by Toloka AI, supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks. The company connects top domain experts with cutting-edge AI initiatives, leveraging Toloka’s expertise in scalable data generation, crowd technology, and applied ML systems.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Role: Strategy Consultant - AI Training & Evaluation</h3>
<p style="margin:0 0 12px; ************;">Mindrift is launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems. As a <strong style="font-weight:700;">Strategy Consultant - AI Training & Evaluation</strong>, you will join a growing team of consultants from leading strategy firms to convert authentic project experience into end-to-end examples for AI systems. This is a <strong style="font-weight:700;">freelance, remote, project-based, individual-contributor role</strong> focused on analytical design and evaluation.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Build realistic consulting project environments, creating detailed scenarios grounded in real engagement dynamics, including industry context, financials, constraints, conflicting inputs, and incomplete information.</li>
<li style="margin:0 0 6px;">Design structured consulting tasks for AI agents, breaking projects into discrete tasks that mirror real consulting work such as market sizing, commercial due diligence, cost optimization, growth strategy, and operational diagnosis.</li>
<li style="margin:0 0 6px;">Define evaluation criteria and quality standards, developing grading frameworks, evaluation rubrics, and golden-answer solutions for each task. These will be used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications and Experience</h3>
<p style="margin:0 0 12px; ************;">This role is exclusively for consultants with direct project experience at a top-tier strategy consulting firm. Candidates must possess <strong style="font-weight:700;">3+ years of experience</strong> at one of the eligible firms listed below, with hands-on project experience in:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Structuring ambiguous client problems into workable analytical plans.</li>
<li style="margin:0 0 6px;">Building financial models, market analyses, or synthesizing findings from complex inputs.</li>
<li style="margin:0 0 6px;">Producing client-ready deliverables under time pressure.</li>
<li style="margin:0 0 6px;">Forming and defending recommendations under uncertainty.</li>
</ul>
<p style="margin:0 0 12px; ************;">A deep technical background is not required for this position.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Eligible Consulting Firms</h3>
<p style="margin:0 0 12px; ************;">To ensure the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery, applicants must have hands-on project experience at one of the following firms:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">McKinsey & Company</li>
<li style="margin:0 0 6px;">Boston Consulting Group (BCG)</li>
<li style="margin:0 0 6px;">Bain & Company</li>
<li style="margin:0 0 6px;">Oliver Wyman</li>
<li style="margin:0 0 6px;">Roland Berger</li>
<li style="margin:0 0 6px;">Monitor Deloitte (Deloitte S&C)</li>
<li style="margin:0 0 6px;">EY-Parthenon</li>
<li style="margin:0 0 6px;">Kearney</li>
<li style="margin:0 0 6px;">Strategy& (PwC)</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Note</h3>
<p style="margin:0 0 12px; ************;">Candidates without direct project experience at one of the firms listed above are advised not to apply, as this is a mandatory requirement for the role.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Design, implement, and operate secure network infrastructure to support SOC monitoring, detection, and response requirements across bank environments. Ensure end-to-end connectivity for SOC platforms including SIEM, SOAR, NDR, EDR, and threat intelligence integrations. Manage enterprise network components including LAN, WAN, Data Center, Cloud connectivity, SD-WAN, VPNs, and secure remote access. Configure and maintain network security controls such as NGFW, IPS/IDS, WAF, DNS security, proxy, NAC, micro-segmentation, and Zero Trust architecture. Enable and optimize log forwarding, NetFlow, packet capture (PCAP), and telemetry feeds to SOC tools such as Splunk, QRadar, or Microsoft Sentinel. Implement secure network architecture aligned with SAMA Cybersecurity Framework, NCA ECC, PDPL, and NDMO data governance requirements. Support Incident, Problem, and Change Management processes in alignment with ITIL standards; ensure timely resolution of network-related security incidents. Participate in cyber incident response with SOC teams, including containment actions, network isolation, and forensic data collection. Maintain high availability, redundancy, and resilience of network services in line with DR/BCP requirements and conduct regular failover testing. Collaborate with vendors and service providers for network solutions, troubleshooting, upgrades, and vulnerability remediation. Perform root cause analysis (RCA) for network and security incidents and implement preventive actions. Develop and maintain network diagrams, SOPs, configurations, and operational documentation ensuring audit readiness. Automate network monitoring, alerting, and configuration management using scripting and orchestration tools. Continuously monitor network performance and security posture using tools such as SolarWinds, PRTG, or equivalent.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Computer Science, Information Technology, Network Engineering, or related discipline. 5 8 years of experience in network administration within banking or regulated environments. Hands-on experience with Cisco, Palo Alto, Fortinet, Check Point, F5, and enterprise-grade switching and routing technologies. Experience in integrating network infrastructure with SOC tools such as SIEM (Splunk, QRadar, Sentinel) and NDR solutions. Strong understanding of secure network design, segmentation, VPN technologies, and firewall rule management. Familiarity with regulatory frameworks including SAMA, NCA ECC, PDPL, and NDMO requirements. Experience in ITIL-based service management processes including Incident, Change, and Problem Management. Hands-on experience in DR/BCP planning, testing, and execution. Exposure to cloud networking (Azure/AWS), hybrid connectivity, and secure cloud architectures is preferred. Experience in vendor coordination, SLA management, and third-party integration support.</p><p></p></section>
We are a virtual marketing and operations company seeking reliable, professional video content creators in Riyadh for recurring on-site shoots.<br>Job Description:You will handle the complete content capture and editing lifecycle for our clients:<br>On-Site Shooting: Visit client locations (medical clinics, corporate offices) to capture high-end vertical video (B-roll, executive talking heads, environment shots) following our creative briefs.<br>Full Post-Production: Edit the footage into polished, high-converting Reels/Tik Toks (including color grading, audio cleanup, dynamic pacing, and clean on-screen text/captions).<br>Delivery: Deliver the finalized, ready-to-publish video assets as well as a link to all raw video and audio footage from the shoot.<br>Requirements:Punctual, professional attire, and experience comfortably directing talent on camera, excellent lighting/audio awareness.<br>Must own and operate professional video/photo camera gear (Mirrorless/DSLR setup rigged for vertical video), dedicated production lighting, and high-quality wireless audio gear. Mobile-only setups will not be considered.<br>To Apply:Send your portfolio, links to your work, and day rate (inclusive of raw footage delivery and post production) to jobs@virtualrize.com or via Whats App on +9613966602.
<h2 class="h5">Job description</h2>
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<p>JOB PURPOSE<br>This role exists to ensure operational excellence in the end-to-end cash collection and claims management cycle. Corresponding with customers to close open invoices, settle claims, resolve disputes, and reconcile balances. Coordinating with colleagues in logistics and sales for open actions and to highlight risks or manage bad debts.. You’ll be part of a team that believes in doing work that matters — for people and the planet.<br>Because here, we don’t just hire for jobs. We invite you to be part of something bigger.<br>KEY RESPONSIBILITIES<br>• Accurate and timely claims analysis and settlement with customers<br>• Ensure compliant and reconciled customer accounts<br>• Managing open items and aged balances to tackle disputes or risks to collection<br>• Cross-functional interactions with sales and logistics teams<br>• Monthly meeting with the cash & claims team and leadership to update on open actions, opportunities, or risks<br>REQUIRED QUALIFICATIONS<br>• Bachelor’s Degree, preferably in business/accounting/finance or supply chain<br>• Minimum 3 years of work experience, ideally in accounts receivables, collections, or claims management<br>• SOCPA membership<br>• Experience of working with key information systems (Excel, SAP)<br>• Excellent communication skills - Impactful and flexible communication<br>PREFERRED QUALIFICATIONS<br>• Experience in working across cross-functional teams and with external stakeholders<br>• Multitasking and ability to work with different ad hoc issues.<br>• Strong business acumen, passion for high performance<br>At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.</p><br><br><br><br><p><span>Unilever is an organisation committed to equity, inclusion and diversity </span><span>to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring</span><span>ing </span><span>their ‘Whole Self’ </span><span>to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey. </span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
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<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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Who We Are<br><br>Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.<br><br>To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.<br><br>What You'll Do<br><br>As an ME HR Services Specialist,you will play a key role in delivering high-quality, efficient, and employee-centric HR Services across the UAE and KSA. You will support the execution of core HR processes end-to-end, provide day-to-day functional guidance to the HR Shared Services Center (HRSSC) team, and partner with stakeholders across the region to ensure seamless employee experience. In addition to operational excellence, you will contribute to continuously improving how HR Services are delivered by identifying opportunities to simplify, standardize, digitize, and automate processes.<br><br>Your Responsibilities Include<br><br>Onboarding and Offboarding (UAE, KSA & Qatar): Own end-to-end onboarding and offboarding for employees across the UAE and KSA, including welcome calls, documentation, system set-up, and responding to new hires' queries, through to smooth and compliant exits. Permits and Government Documentation: Proactively monitor permit expiry dates and manage renewals (including labor cards, exit/re-entry and similar government-mandated permits), coordinating with government relations agencies and outsourced service providers to keep all documentation current and compliant. Pension and Social Insurance Management: Administer employee enrollment, contributions, and reconciliation for applicable pension and social insurance schemes, ensuring accurate records and timely compliance with statutory requirements. HRSSC Oversight: Act as the day-to-day point of contact for the HR Shared Services Center team, reviewing the quality and turnaround of transactional HR support (data entry, documentation, ticket resolution), providing guidance and coaching, and ensuring service delivery meets agreed SLAs and BCG standards. General HR Services: Deliver end-to-end HR Services support across the employee lifecycle, including employee queries, employee data management, transfers, letters, and record-keeping, while ensuring data integrity and compliance with internal policies and local regulations. Stakeholder Coordination: Act as a trusted point of contact for employees, managers, and stakeholders, coordinating with People functions, Payroll, Finance, and external vendors to ensure timely, accurate, and customer-focused resolution of HR matters. Reporting and Compliance: Prepare reports, track operational metrics, and support audits and internal controls, contributing to data-driven decision-making within the HR Services function. Automation and Continuous Improvement: Proactively identify opportunities to simplify, standardize, and automate HR Services processes; support the design, testing, and implementation of workflow improvements and digital solutions in collaboration with relevant stakeholders. Process Improvement: Identify gaps in HR Services processes across UAE and KSA and propose practical solutions, working closely with the ME HR Services Manager to help drive consistently high-quality operations.<br><br>YOU'RE GOOD AT<br><br>Delivering exceptional customer service with strong attention to detail and a comprehensive awareness of organizational dynamics. Managing multiple priorities across UAE and KSA while maintaining accuracy in a fast-paced environment. Providing day-to-day guidance to a shared services team, reviewing quality of work, and supporting colleagues to meet service standards. Building effective relationships and collaborating across teams, functions, and geographies. Communicating clearly and confidently with employees and stakeholders at different levels. Taking ownership, working proactively, and driving issues through to resolution. Identifying inefficiencies and recommending practical, automation-enabledsolutions to improve processes. Learning and adopting new technologies quickly, with a curiosity for digital tools and automation. Balancing operational execution with a continuous improvement mindset.<br><br>What You'll Bring<br><br>3-4 years of experience in HR Services, HR Shared Services, or a similar operational environment, ideally with exposure to both UAE and KSAExperience working with HR systems (Workday experience is an advantage). Working knowledge of permit, visa, and pension/social insurance processes, and comfort navigating government and regulatory requirements. Strong organizational and problem-solving skills. Strong digital literacy, including proficiency with Microsoft Office and familiarity with AI, automation, workflow, and low-code tools to improve operational efficiency. Strong communication skills; fluency in English required, Arabic is a huge advantage. Bachelor’s degree in Human Resources, Business Administration, or a related field.<br><br>Who You'll Work With<br><br>You'll be part of the Middle East HR Services team, supporting employees and stakeholders across the UAE, KSA & Qatar while partnering closely with the HR Shared Services Center team based in New Delhi. Reporting to the ME HR Services Manager, you'll collaborate with local HR colleagues based in Dubai, Riyadh, and Doha, regional leadership, and external partners (including visa agencies and government relations providers) to deliver efficient, employee-centric HR services and contribute to continuous improvement and automation initiatives across the region.<br><br>Additional info<br><br>Should you have any questions, Abdullah Bahamdan would be happy to answer them confidentially. Please share your interest in this opportunity with your Line Manager should you decide to apply. Applications will be accepted until September 14, 2026. Individual interview appointments will be set up following a review of the applications received. After an applicant has been chosen, the start date will be determined.<br><br>Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.<br><br>BCG is an E - Verify Employer. Click here for more information on E-Verify.
<p>Act like a founder, be part of a Winning team, accelerate your growth, stay ahead of the curve, enjoy the journey: JOIN UFS Unilever Food Solutions (UFS) is the the 2nd largest Business Unit of Unilever, is one of the 3 Power brands of the Foods Business Group, and a global market leader in Food Service. We are an independent Global Business Unit that operates in over 76 countries , generating ~€3 Billion in Turnover, and employing ~4000 employees . We have a unique B2B business model focused on serving chefs and our purpose is to free them to love what they do . We at UFS have a bold and clear ambition and strategy in place to reach €5bn by 2030 with accretive profitability, by being the best solution provider to our 5 million operators. We plan to do this via a product first focus on superiority, by becoming the leader in AI powered Customer experience and by nurturing a Winning culture. We have had a history of delivering with excellence and resilient performance in the past few years. We also strive to stay 3 steps ahead in the industry. For example, our Future Menus Report identifies emerging culinary trends, making us a trendsetter for inspiring innovative solutions for chefs worldwide. We have a culture of caring deeply not just for our business but also for our people. We foster an entrepreneurial culture built on speed, simplicity, trust, and a deep hunger to grow . Our people thrive on their roles being empowered and end to end - across all functions. We also invest heavily in building future skills and leaders. Our People agenda of Accelerate-Grow-Thrive consistently helps us lead in employee engagement , with Univoice scores exceeding Unilever scores across all dimensions and being one of the most engaged teams at Unilever. Here, you will continuously learn, unlearn, and relearn, challenging yourself to accelerate your development in an end-to-end business and in end-to-end roles. If you're dreaming of contributing to Unilever s 2nd largest Business unit, a fast-growing business, where you're empowered so you can play to win and thrive as part of One Team with One Goal, then come and join us! JOB PURPOSE Unilever is the place where you can bring your purpose to life with the work that you do creating a better business and a better world. If you have passion in key accounts management within food service industry, then this role is just for you! WHAT WILL YOUR MAIN RESPONSIBILITIES BE Daily Face to Face visits for active and new Key Accounts. Owns, manages and achieves all sales targets and KPIs (Turn Over, Customers base, Forecast, Win & Retain Funnel, Key Accounts Annual Business Plans etc). Grow Reach and Penetration (Grow Customers base and number of SKUs Per Customer) Manages, builds relationships, and serves existing/potential customers in Food Service Channel (Restaurants - Local & international Chains under QSR & FSR, Central Production Units, and Catering division) To become a trusted consultant by providing a complete culinary solution based on a clear understanding of customers business and needs. Takes calculated risks to win big with key accounts. To conduct Demonstration for UFS SKUs for customers using top applications. Ability to deal with data (analyze) to create your daily routie/activities in more systematic way as per Unilever s requirement. i.e. CRM Software (Salesforce). Creation of new LTOs and innovations with our key customers in collaboration with our marketing and culinary teams. WHAT YOU NEED TO SUCCEED Experiences & Qualifications **4+ years of solid experience** in Key Accounts Management within the **food service industry / HORECA**, specifically in Saudi Arabia. Strong expertise in managing and nurturing relationships with high-value clients, Solid understanding of the Saudi food service market, including trends, challenges, and opportunities. Proven ability to develop and execute strategic annual plans to drive revenue growth and achieve business objectives. Excellent communication, negotiation, and presentation skills. A results-driven mindset with a focus on delivering exceptional customer satisfaction and growth. Proven ability to build and maintain strong relationships with customers across all stakeholders (Chef, Procurement, Operation etc). Skills Business Acumen Customer Development Key Accounts Management Communication Skills Presentation Skills Negotiation Skills Selling Skills Basic Culinary Skills Leadership You are energized by delivering fantastic results. You are an example to others both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way. As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better</p><p><strong>Desired Candidate Profile</strong></p><p><strong>4+ years of solid experience</strong> in Key Accounts Management within the <strong>food service industry / HORECA</strong>, specifically in Saudi Arabia. Strong expertise in managing and nurturing relationships with high-value clients, Solid understanding of the Saudi food service market, including trends, challenges, and opportunities. Proven ability to develop and execute strategic annual plans to drive revenue growth and achieve business objectives. Excellent communication, negotiation, and presentation skills. A results-driven mindset with a focus on delivering exceptional customer satisfaction and growth. Proven ability to build and maintain strong relationships with customers across all stakeholders (Chef, Procurement, Operation etc). Skills Business Acumen Customer Development Key Accounts Management Communication Skills Presentation Skills Negotiation Skills Selling Skills Basic Culinary Skills Leadership You are energized by delivering fantastic results. You are an example to others both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way. As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better</p>
<h2 class="h5">Job description</h2>
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<p><b>Location</b>: Riyadh, Saudi Arabia (On-site)<br><b>Language Requirement</b>: Fluent Arabic and English</p><br><br><p><br><b>About Rackspace Technology</b></p><br><br><p>Rackspace Technology™ is a leading end-to-end, hybrid cloud and AI solutions company. We can design, build, and operate our customers' cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernize applications, build new products, and adopt innovative technologies. Named a best place to work by Newsweek and Forbes, we attract and develop world-class talent to deliver a Fanatical Experience™ – so our customers can achieve better outcomes and stay ahead of what’s next.</p><br><br><br><p><b>The Role</b></p><br><br><p>We are seeking a Senior Solutions Architect with deep expertise in VMware technologies and infrastructure modernisation to support strategic sales opportunities across the Middle East region.</p><br><br><p><br>In this presales-focused role, you will work closely with Sales, Solutions, and Delivery teams to design innovative solutions that address customers' datacentre modernisation, virtualisation, hybrid cloud, disaster recovery, business continuity, and platform transformation requirements. These solutions are often part of broader end-to-end engagements spanning managed services, security, networking, data platforms, and application modernisation.</p><br><br><p><br>As a senior technical leader, you will act as a trusted advisor to customers while becoming a recognised subject matter expert within Rackspace for VMware and infrastructure modernisation solutions.</p><br><br><p><br><b>Key Responsibilities</b></p><br><br><ul><li>Develop trusted relationships with client executives and technical stakeholders, acting as both a business and technical advisor.</li><li>Lead customer workshops focused on VMware technologies, private cloud adoption, data centre modernisation, hybrid cloud architectures, and platform transformation strategies.</li><li>Design and position solutions leveraging VMware Cloud Foundation (VCF), vSphere, NSX, VMware Aria Suite, Tanzu, and complementary technologies.</li><li>Assess customer requirements and develop solution architectures that address current and future business objectives.</li><li>Lead complex presales engagements, coordinating with Subject Matter Experts (SMEs), Product Management, Sales, and Delivery teams.</li><li>Produce high-quality proposals, RFI/RFP responses, bids, and Statements of Work (SoWs) that clearly articulate customer requirements, solution designs, project scope, and delivery effort.</li><li>Provide specialist guidance on VMware platforms, migration strategies, infrastructure transformation, and hybrid cloud adoption.</li><li>Identify buying signals, compelling events, key stakeholders, and potential barriers to successful sales outcomes.</li><li>Anticipate and address technical and commercial objections, reducing customer risk and increasing confidence in Rackspace solutions.</li><li>Advise customers on infrastructure operations, platform governance, cloud strategy, and transformation roadmaps.</li><li>Estimate project effort, resource requirements, and delivery approaches using Agile, Waterfall, or hybrid methodologies.</li><li>Maintain accurate pipeline, opportunity, and customer engagement information within Salesforce.</li><li>Contribute to the development of the wider solutions organisation through mentoring, knowledge sharing, and technical leadership.</li><li>Maintain deep expertise in VMware technologies and stay current with industry developments and market trends.<br> </li></ul><p><b>Required Qualifications & Experience</b></p><br><br><ul><li>Bachelor's degree in Engineering, Computer Science, Information Systems, Business, or a related discipline; alternatively, 10+ years of relevant experience in technical presales, consulting, or solution architecture.</li><li>Extensive experience designing enterprise infrastructure and VMware-based solutions.</li><li>Strong understanding of datacentre and infrastructure modernisation strategies, including virtualisation, workload migration, consolidation, private cloud, and hybrid cloud adoption.</li><li>Proven expertise across VMware technologies, including: VMware Cloud Foundation (VCF), vSphere, vCenter, NSX, VMware Aria Operations and Automation, and VMware Tanzu.</li><li>Strong knowledge of enterprise infrastructure architectures, including compute, storage, networking, and security.</li><li>Experience designing highly available, scalable, resilient, and secure virtualised environments.</li><li>Understanding of disaster recovery, backup, business continuity, and infrastructure resilience solutions.</li><li>Familiarity with infrastructure automation and orchestration tools such as Terraform, Ansible, Aria Automation, or similar technologies.</li><li>Knowledge of Kubernetes and container platforms, particularly VMware Tanzu, is advantageous.</li><li>Demonstrated success solving complex technical challenges within enterprise VMware, virtualisation, or hybrid cloud environments.</li><li>Strong commercial awareness and the ability to navigate complex customer engagements and negotiations.</li><li>Advanced understanding of industry trends relating to virtualisation, private cloud, hybrid cloud, and data centre transformation.</li><li>Experience using solutioning and presales tools, including Salesforce, proposal management, project scoping, and assessment frameworks.</li><li>Exceptional communication, presentation, whiteboarding, analytical, and problem-solving skills.</li><li>Strong organisational and time-management skills with the ability to balance multiple opportunities and strategic initiatives.</li></ul><p><br><b>What Success Looks Like</b></p><br><br><ul><li>Becoming the recognised VMware and Infrastructure Modernisation expert within Rackspace.</li><li>Driving successful solution outcomes for complex enterprise customers.</li><li>Influencing strategic technology decisions and transformation programmes.</li><li>Helping customers modernise their infrastructure while accelerating their cloud and digital transformation journeys.</li><li>Enabling sustained revenue growth through technical leadership, innovation, and trusted advisory relationships.</li></ul><br><p>#LI-LP2</p><br><br>&#xa;&#xa;<p><span><b>About Rackspace Technology</b></span></p><br><br><p><span>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.</span></p><br><br><br><p><span><b>More on Rackspace Technology</b></span></p><br><br><p><span>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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Bachelor's degree / higher diploma </div>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Commercial Operations Manager is accountable for maximizing commercial value realization through end-to-end ownership of tender management, contract governance, Gross-to-Net performance, revenue execution, and expiry and penalty risk mitigation. The role serves as a critical business partner across Commercial, Market Access, Finance, Supply Chain, and external stakeholders, ensuring strategic opportunities are converted into compliant, sustainable, and profitable business outcomes. This position combines commercial excellence, financial stewardship, and operational execution to support patient access, drive business performance, and strengthen our Company's position across public and private healthcare channels. Primary Responsibilities Commercial Tender Management Own and lead the end-to-end tender lifecycle , from opportunity assessment, bid strategy development, submission, award management, contract implementation, and post-award performance monitoring. Accountable for delivering tender outcomes aligned with portfolio, market access, and financial objectives while ensuring full compliance with company policies and external requirements. Drive execution of the annual tender strategy through effective planning, forecasting, and cross-functional alignment. Serve as the primary business owner for institutional procurement opportunities, maintaining visibility of upcoming tenders, renewals, and award risks. Facilitate cross-functional decision-making to optimize bid positioning, pricing strategies, and commercial outcomes. Analyze tender performance and competitive insights to continuously improve future bidding strategies and win rates. Contracting & Commercial Governance Manage commercial agreements in accordance with company policies, compliance standards, and business objectives. Partner with key stakeholders to develop contracting approaches that balance customer needs, market access objectives, and commercial performance. Ensure robust contract governance, documentation, and lifecycle management, including renewals, milestones, and performance monitoring. Maintain audit readiness and support compliance reviews through strong documentation and process discipline. Drive continuous improvements in contracting processes and governance standards. Gross-to-Net Management, Revenue Protection & Commercial Governance Own the Gross-to-Net process and governance framework , ensuring accurate forecasting, visibility, and management of all commercial deductions. Accountable for identifying, monitoring, and mitigating financial risks associated with rebates, contractual commitments, penalties, product expiries, and other revenue deductions. Lead cross-functional initiatives to eliminate avoidable penalties and expiry-related losses through proactive planning, root-cause analysis, and corrective actions. Partner with Finance and commercial teams to ensure Gross-to-Net assumptions are accurately reflected in business forecasts and financial plans. Drive transparency and accountability across stakeholders to optimize profitability and minimize revenue leakage. Continuously evaluate commercial performance drivers and recommend actions that enhance financial outcomes while maintaining sustainable customer partnerships. Order-to-Revenue Execution Own end-to-end purchase order execution and revenue realization processes , ensuring successful conversion of commercial awards into delivered, invoiced, and recognized revenue. Accountable for order visibility, fulfillment performance, revenue capture, and timely escalation of execution risks. Collaborate with Supply Chain and distribution partners to proactively resolve issues impacting customer service, product availability, invoicing, or revenue recognition. Maintain operational dashboards and performance tracking to ensure effective order management and business continuity. Drive process improvements that enhance operational efficiency, reduce revenue leakage, and strengthen execution excellence. Cross-Functional Leadership & Business Partnership Foster strong collaboration across Commercial, Market Access, Finance, Supply Chain, Legal, Compliance, and external stakeholders. Contribute to strategic business planning through commercial insights, risk assessments, and operational recommendations. Champion a culture of accountability, continuous improvement, compliance, and customer focus. Lead initiatives that improve commercial execution, operational effectiveness, and business performance. Key Capabilities Strong commercial acumen with the ability to balance growth opportunities and financial performance. Demonstrated experience managing complex tendering, contracting, and commercial execution processes. Financial and analytical mindset with expertise in forecasting, pricing, Gross-to-Net management, and business planning. Strong understanding of commercial governance, compliance requirements, and risk management principles. Proven ability to identify operational risks and implement sustainable mitigation strategies. Excellent project management and prioritization skills with a focus on execution excellence. Strong stakeholder management skills with the ability to influence cross-functional teams and external partners. Ability to drive continuous improvement and deliver results in a dynamic environment. Qualifications, Skills & Experience Bachelor's degree or equivalent required. Minimum 6 years of experience within the pharmaceutical or healthcare industry. Minimum 2 years of experience in a commercial operations, tender management, contracting, pricing, Gross-to-Net, revenue management, or related commercial excellence role. Demonstrated understanding of institutional procurement and tendering environments within Saudi Arabia, including NUPCO and key governmental and PVT healthcare customers. Proven experience in commercial contract management, financial governance, forecasting, and business planning. Strong analytical capabilities with the ability to translate data into business insights and actions. Experience working effectively in a matrix organization and leading cross-functional initiatives. Fluent English communication skills; Arabic language skills are advantageous. Leadership Behaviors Successful candidates will demonstrate: Customer and patient focus. Enterprise mindset and business partnership. Accountability for business results and operational excellence. Compliance, integrity, and sound judgment in decision-making. Collaboration across diverse functions and stakeholders. Continuous learning, innovation, and improvement. Agility and resilience in navigating business complexity. Required Skills: Business Operations, Commercial Agreements, Customer Partnerships, Decision Making, Financial Performance, Market Access, Operational Excellence, Stakeholder Management, Strategic.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree or equivalent required. Minimum 6 years of experience within the pharmaceutical or healthcare industry. Minimum 2 years of experience in a commercial operations, tender management, contracting, pricing, Gross-to-Net, revenue management, or related commercial excellence role. Demonstrated understanding of institutional procurement and tendering environments within Saudi Arabia, including NUPCO and key governmental and PVT healthcare customers. Proven experience in commercial contract management, financial governance, forecasting, and business planning. Strong analytical capabilities with the ability to translate data into business insights and actions. Experience working effectively in a matrix organization and leading cross-functional initiatives. Fluent English communication skills; Arabic language skills are advantageous.</p><p></p></section>
Job location: Saudi Arabia(Riyadh- work from office) Available to join within 0-30 Days Industry: Fin Tech/Real Estate Technology preferred Experience: 10 years+ must with OCI & AWSSalary: 22-23K SAR per month max<br>Role Summary We are looking for an experienced Senior Dev Ops Architect – Cloud & Infrastructure to take end-to-end ownership of the organization's enterprise Cloud and Infrastructure architecture. The role will focus primarily on Oracle Cloud Infrastructure (OCI) and AWS, with responsibility for designing and evolving secure, scalable, highly available, resilient, and cost-effective enterprise technology platforms. The candidate will work closely with C-level stakeholders, application teams, security teams, technology teams, vendors, and business stakeholders to understand business and technology requirements, define architecture and technology strategies, drive key technical decisions, and ensure successful implementation of infrastructure initiatives. This is a senior, hands-on architecture role requiring strong expertise across Cloud, Dev Ops, Infrastructure, Security, Networking, Automation, High Availability, Disaster Recovery, and Enterprise Architecture, combined with excellent communication and stakeholder-management skills. Key Responsibilities Take end-to-end ownership of the enterprise Cloud and Infrastructure architecture and roadmap. Design and evolve secure, scalable, highly available, resilient, and enterprise-grade solutions primarily across OCI and AWS. Define cloud and infrastructure architecture standards, reference architectures, technology strategies, and best practices. Partner with application teams to translate business and application requirements into appropriate infrastructure and cloud solutions. Collaborate with Security teams to ensure infrastructure architectures meet security, compliance, identity, access, and risk requirements. Drive cloud adoption, migration, modernization, automation, and infrastructure optimization initiatives. Establish and enhance Dev Ops capabilities including CI/CD, Infrastructure as Code, automated provisioning, configuration management, and deployment automation. Define and implement appropriate High Availability, Disaster Recovery, Backup, Business Continuity, monitoring, and observability strategies. Evaluate technology options and provide recommendations considering scalability, performance, reliability, security, operational complexity, and cost. Coordinate complex infrastructure initiatives across application, security, networking, architecture, operations, vendors, and other technology teams. Provide architecture guidance and technical direction during major technology initiatives, implementations, and production transformations. Communicate architecture decisions, technology strategies, risks, dependencies, and roadmaps effectively to C-level and senior stakeholders. Ensure appropriate technical documentation, governance, standards, and architectural consistency across infrastructure environments. Core Technical Expertise Cloud Oracle Cloud Infrastructure (OCI) – Mandatory / Primary AWS – Mandatory / Primary Enterprise cloud architecture and hybrid/multi-cloud environments. Cloud networking, compute, storage, IAM, security, monitoring, and database infrastructure. Azure and other cloud platforms – Good to have. Dev Ops & Automation CI/CD architecture and implementation. Terraform / Infrastructure as Code. Docker and Kubernetes / container platforms. Configuration and deployment automation. Git-based development and release practices. Python, Shell, Power Shell, or equivalent scripting. Monitoring, logging, observability, and operational automation. Enterprise Infrastructure Strong understanding of:Enterprise networking and connectivity. Load balancing, DNS, firewalls, VPN, routing, and network security. Identity and Access Management. Storage, backup, and database infrastructure. High Availability and Disaster Recovery. Business Continuity and operational resilience. Infrastructure security and compliance. Performance, capacity, reliability, and cloud cost optimization. Required Experience & Qualifications10+ years of experience in Infrastructure, Cloud, Dev Ops, and/or Cloud Architecture. Strong hands-on experience with Oracle Cloud and AWS. Proven experience designing and managing enterprise-scale infrastructure and cloud environments. Experience working across multiple technology functions and managing complex infrastructure dependencies. Strong experience engaging with C-level executives and senior stakeholders, as well as application, security, architecture, and technology teams. Experience in Fin Tech, Financial Services, Real Estate Technology is highly preferred. Strong English communication skills – mandatory. Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or a related discipline is preferred. Cloud certifications are not mandatory; relevant AWS, Oracle, Azure, Kubernetes, or other certifications are an advantage.
Job location: Saudi Arabia(Riyadh- work from office) Available to join within 0-30 Days Industry: Fin Tech/Real Estate Technology preferred Experience: 10 years+ must with OCI & AWSSalary: 22-23K SAR per month max<br>Role Summary We are looking for an experienced Senior Dev Ops Architect – Cloud & Infrastructure to take end-to-end ownership of the organization's enterprise Cloud and Infrastructure architecture. The role will focus primarily on Oracle Cloud Infrastructure (OCI) and AWS, with responsibility for designing and evolving secure, scalable, highly available, resilient, and cost-effective enterprise technology platforms. The candidate will work closely with C-level stakeholders, application teams, security teams, technology teams, vendors, and business stakeholders to understand business and technology requirements, define architecture and technology strategies, drive key technical decisions, and ensure successful implementation of infrastructure initiatives. This is a senior, hands-on architecture role requiring strong expertise across Cloud, Dev Ops, Infrastructure, Security, Networking, Automation, High Availability, Disaster Recovery, and Enterprise Architecture, combined with excellent communication and stakeholder-management skills. Key Responsibilities Take end-to-end ownership of the enterprise Cloud and Infrastructure architecture and roadmap. Design and evolve secure, scalable, highly available, resilient, and enterprise-grade solutions primarily across OCI and AWS. Define cloud and infrastructure architecture standards, reference architectures, technology strategies, and best practices. Partner with application teams to translate business and application requirements into appropriate infrastructure and cloud solutions. Collaborate with Security teams to ensure infrastructure architectures meet security, compliance, identity, access, and risk requirements. Drive cloud adoption, migration, modernization, automation, and infrastructure optimization initiatives. Establish and enhance Dev Ops capabilities including CI/CD, Infrastructure as Code, automated provisioning, configuration management, and deployment automation. Define and implement appropriate High Availability, Disaster Recovery, Backup, Business Continuity, monitoring, and observability strategies. Evaluate technology options and provide recommendations considering scalability, performance, reliability, security, operational complexity, and cost. Coordinate complex infrastructure initiatives across application, security, networking, architecture, operations, vendors, and other technology teams. Provide architecture guidance and technical direction during major technology initiatives, implementations, and production transformations. Communicate architecture decisions, technology strategies, risks, dependencies, and roadmaps effectively to C-level and senior stakeholders. Ensure appropriate technical documentation, governance, standards, and architectural consistency across infrastructure environments. Core Technical Expertise Cloud Oracle Cloud Infrastructure (OCI) – Mandatory / Primary AWS – Mandatory / Primary Enterprise cloud architecture and hybrid/multi-cloud environments. Cloud networking, compute, storage, IAM, security, monitoring, and database infrastructure. Azure and other cloud platforms – Good to have. Dev Ops & Automation CI/CD architecture and implementation. Terraform / Infrastructure as Code. Docker and Kubernetes / container platforms. Configuration and deployment automation. Git-based development and release practices. Python, Shell, Power Shell, or equivalent scripting. Monitoring, logging, observability, and operational automation. Enterprise Infrastructure Strong understanding of:Enterprise networking and connectivity. Load balancing, DNS, firewalls, VPN, routing, and network security. Identity and Access Management. Storage, backup, and database infrastructure. High Availability and Disaster Recovery. Business Continuity and operational resilience. Infrastructure security and compliance. Performance, capacity, reliability, and cloud cost optimization. Required Experience & Qualifications10+ years of experience in Infrastructure, Cloud, Dev Ops, and/or Cloud Architecture. Strong hands-on experience with Oracle Cloud and AWS. Proven experience designing and managing enterprise-scale infrastructure and cloud environments. Experience working across multiple technology functions and managing complex infrastructure dependencies. Strong experience engaging with C-level executives and senior stakeholders, as well as application, security, architecture, and technology teams. Experience in Fin Tech, Financial Services, Real Estate Technology is highly preferred. Strong English communication skills – mandatory. Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or a related discipline is preferred. Cloud certifications are not mandatory; relevant AWS, Oracle, Azure, Kubernetes, or other certifications are an advantage.
Work Week: Sunday - Thursday<br><br>Location: Riyadh, Saudia- On-site<br><br>Work Timings: 9 AM - 6 PM (Saudi Arabian Time Zone)<br><br>About Us<br>Soum is on a mission to revolutionize e-commerce in the MENA region and beyond by building the most convenient and trustworthy re-commerce marketplace in the region. We're reshaping how C2C marketplaces operate, making buying and selling second-hand products seamless and reliable. Since our launch in July 2021, Soum has become one of the fastest-growing startups in the region, achieving rapid expansion in both our team and product offerings. In recognition of our impact and growth, we were proudly named one of the Top 10 Linked In Startups in Saudi Arabia for 2024.<br>About The Role<br>We are looking for a Finance professional to manage cash and bank reconciliations, inventory accounting, supplier ledgers, VAT, and month-end closing for our cars business. The ideal candidate will have 3–4 years of experience, be ACCA/Part-Qualified CA or equivalent, and be fluent in Arabic and English. Experience in process improvement and automation is a plus.<br><br>Roles & Responsibilities<br>Cash, Bank & Receipts<br><br>Handle all cash and bank matters for the cars business, including issuing and controlling all receipts. Perform daily cash and bank reconciliations; escalate and resolve differences same-day. Report all daily incomes and expenses, fully reconciled to the bank. <br><br><br><br><br>Inventory<br><br>Prepare and maintain inventory ledgers, recording daily movement against sales. Conduct periodic and surprise stock counts; investigate and clear variances. Maintain inventory aging analysis and flag slow-moving or at-risk units. Obtain formal sign-off on month-end closing inventory from the Operations team. <br><br><br><br><br>Recording & VAT<br><br>Record each cost centre and each stream of business separately and accurately. Own the VAT treatment of every transaction and ensure filings are supported by clean, traceable records. <br><br><br><br><br>Suppliers & Reconciliations<br><br>Own key supplier ledgers; prepare statements and secure sign-offs from the Supply team and suppliers. Work with the Inventory & Pricing Analyst to reconcile inventory value, price updates, and P&L. Track marketing expenditure against approvals and budget. <br><br><br><br><br>Month-End Close<br><br>Respond to ad hoc finance requests from the CFO and board. Manage the Finance Analyst for reporting and dashboard maintenance. Improve efficiency by reducing manual reporting through automation and tools. <br><br><br><br><br>Communication & Coordination<br><br>Serve as the sole channel between the Cars and Finance teams for all financial matters, requests, approvals, and follow-ups. Keep both sides aligned with clear, documented, and timely communication. <br><br><br><br><br>Process Improvement<br><br>Identify manual and duplicated steps in the current workflow and drive automation and system improvements. Standardise and document processes so controls survive volume growth and staff changes. <br><br><br><br><br>Requirements<br><br>3-4 years of experience Candidates should be fluent in Arabic and English. Candidates should be ACCA / Part qualified CA / other similar professional qualifications Hands-on experience with cash and bank reconciliations, inventory accounting, supplier reconciliations, and month-end closing. Strong understanding of VAT, cost centre accounting, revenue and cost cut-offs, and financial record management. Experience improving finance processes through automation, system improvements, or reducing manual workflows. <br><br><br><br><br>Why Join Soum?<br><br> Be part of a fast-scaling Saudi marketplace where Finance has real influence over how the business is run Work directly with senior Finance leadership and gain broad exposure across accounting, audit, and financial operations A culture that values ownership, speed, and constant improvement over hierarchy and red tape<br><br><br><br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.