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<p>Job Description</p> <p> </p> <p>Responsible for driving sales incentive excellence, forecasting accuracy, and commercial performance insights across GLE (Gulf, Libya, Egypt) and KSA reporting to SFE and business insights lead. The role ensures effective execution of incentive programs, robust forecasting processes, and data-driven decision making through strong governance, stakeholder alignment, and operational excellence.</p> <p> </p> <p> <b>Key Responsibilities:</b> </p> <b>Sales Incentive Plan (SIP) Management</b> <ul> <li>Lead the design, implementation, and governance of Sales Incentive Plans across GLE and KSA.</li> <li>Manage end-to-end SIP operations, including target setting, incentive calculations, validation, and payouts.</li> <li>Ensure compliance with SOPs, governance standards, and audit requirements.</li> <li>Partner with Commercial, Finance, and HR teams to align incentives with business priorities and desired sales behaviors.</li> <li>Communicate incentive performance and outcomes to stakeholders.</li> </ul> <b>Forecasting & Business Planning</b> <ul> <li>Lead sales forecasting processes across markets and business units.</li> <li>Coordinate Quarterly/Semesterly forecast cycles and ensure timely, accurate submissions.</li> <li>Monitor forecast accuracy and identify business risks, opportunities, and key assumptions.</li> <li>Support strategic planning, financial forecasting, inventory management, and resource allocation through scenario planning and business recommendations.</li> </ul> <b>Commercial Performance & Analytics</b> <ul> <li>Deliver performance analysis and actionable insights to support business decisions.</li> <li>Monitor sales trends, forecast performance, incentive effectiveness, and key commercial KPIs.</li> <li>Develop dashboards, business reviews, and performance reports for leadership teams.</li> <li>Identify opportunities, risks, and improvement actions to enhance commercial outcomes.</li> </ul> <b> </b> <b>Education & Experience</b> <ul> <li>Bachelor's degree in Business, Finance, Economics, Statistics, Pharmacy, or related field.</li> <li>1-3 years of experience in Pharmaceutical, FMCG, Commercial Excellence, Business Analytics, Sales Operations, or Finance roles.</li> <li>Experience in forecasting, incentive management, sales analysis, or business planning is a plus</li> <li>Advanced Microsoft Excel and PowerPoint skills.</li> </ul> <ul> <li>Power BI, data visualization, and data analytics skills preferred.</li> <li>Experience with incentive management and commercial reporting processes is an advantage.</li> </ul> <b>Core Competencies</b> <ul> <li>Strong analytical and problem-solving skills.</li> <li>Project management and execution excellence.</li> <li>Excellent communication and stakeholder management.</li> <li>Proactive mindset with strong attention to detail.</li> <li>Ability to manage multiple priorities and operate in a cross-functional environment.</li> <li>Strong understanding of pharmaceutical commercial operations and field force dynamics.</li> </ul> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> <b>Required Skills:</b> </p>Business Analysis, Business Decisions, Business Informatics, Business Performance Management, Business Planning, Conceptual Thinking, Dashboard Reporting, Data Analysis Tools, Forecast Management, Incentive Compensation, Marketing, Microsoft PowerPoint, Numerical Analysis, Performance Dashboards, Process Analytics, Project Management Methodology (PMM), Sales Analysis, Sales Initiatives, Sales Performance, Scenario Planning, Stakeholder Management, Stakeholder Relationship Management, Strategic Analysis, Strategic Planning, Waterfall Model<p> </p> <p> <b>Preferred Skills:</b> </p> <p> </p> <p>Current Employees apply HERE </p> <p> </p> <p>Current Contingent Workers apply HERE </p> <p> </p> <p><br></p>
<p>The Paymaster is responsible for ensuring the accurate, timely, and confidential processing of employee payroll. This includes calculating salaries, wages, overtime, and deductions in compliance with company policies and Saudi labor laws. The role also maintains payroll records, resolves discrepancies, and works closely with HR and Finance to ensure proper payment of employees and adherence to statutory requirements.</p><p><strong>DUTIES AND RESPONSIBILITIES</strong></p><ul><li>Prepare and process monthly payroll for all employees accurately and on time</li><li>Calculate salaries, wages, overtime, allowances, and deductions in line with company policies and labor laws</li><li>Maintain and update employee payroll records and personal data</li><li>Ensure compliance with Saudi labor regulations, including GOSI, tax, and end-of-service benefits</li><li>Verify attendance, timesheets, and leave records before payroll processing</li><li>Handle payroll discrepancies, adjustments, and employee queries</li><li>Prepare payroll reports for Finance and Management review</li><li>Coordinate with HR regarding new hires, terminations, and salary changes</li><li>Process final settlements for resigned or terminated employees</li><li>Ensure confidentiality and security of payroll information</li><li>Reconcile payroll accounts with the general ledger</li><li>Support audits by providing payroll records and documentation</li><li>Manage bank transfer instructions for salary payments</li><li>Ensure accurate deduction and payment of statutory contributions</li><li>Assist in implementing payroll systems and process improvements</li><li>Maintain compliance with internal controls and company policies</li><li>Liaise with external authorities when required for payroll-related matters</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong></p><ul><li>Bachelor s degree in Accounting, Finance, Business Administration, or related field</li><li>Diploma in Payroll, Accounting, or Human Resources is an advantage</li><li>2 5+ years of experience in payroll or compensation administration, preferably in hospitality or large organizations</li><li>Strong knowledge of payroll processes, labor laws, and statutory requirements in Saudi Arabia</li><li>Understanding of GOSI, end-of-service benefits, and payroll compliance</li><li>Experience with payroll/HR systems such as SAP, Oracle NetSuite, or similar platforms</li><li>Proficiency in Microsoft Excel for payroll calculations and reporting</li></ul><p><strong>SKILLS</strong></p><ul><li>High level of accuracy and attention to detail</li><li>Strong numerical and analytical skills</li><li>Payroll processing and reconciliation skills</li><li>Knowledge of compensation, benefits, and deductions</li><li>Confidentiality and integrity in handling sensitive employee data</li><li>Strong organizational and time management skills</li><li>Problem-solving and discrepancy resolution abilities</li><li>Effective communication and interpersonal skills</li><li>Ability to work under pressure and meet strict deadlines</li><li>Strong understanding of HR and finance coordination processes</li><li>Report preparation and data management skills</li><li>Ability to adapt to payroll systems and process improvements</li></ul>
<p>EXECUTIVE CHEF | SARAJ VENUE – RIYADH </p><p>Saraj Venue is looking for an experienced and highly accomplished Executive Chef to lead our culinary operation and deliver exceptional food experiences across luxury events, weddings, corporate functions, and outside catering.</p><p>We are looking for a strong culinary leader who combines creativity, operational excellence, commercial awareness, and exceptional team leadership.</p><p>KEY RESPONSIBILITIES</p><ul><li><p>Lead and manage the entire culinary department, including Chefs, Sous Chefs and kitchen teams.</p></li><li><p>Develop and maintain high-end menus for weddings, VIP events, corporate functions and catering operations.</p></li><li><p>Ensure consistent food quality, presentation, taste and hygiene standards.</p></li><li><p>Create new concepts, menus and dishes while maintaining Saraj’s culinary identity.</p></li><li><p>Manage food cost, portion control, yield, wastage and kitchen budgets.</p></li><li><p>Control purchasing and ensure efficient utilization of food products and resources.</p></li><li><p>Establish and maintain SOPs, recipes and kitchen standards.</p></li><li><p>Ensure full compliance with food safety, hygiene and HACCP standards.</p></li><li><p>Plan kitchen operations according to event requirements, guest numbers and production schedules.</p></li><li><p>Recruit, train, develop and evaluate culinary team members.</p></li><li><p>Work closely with Operations, Sales, Procurement, Cost Control and Management to ensure successful event execution.</p></li><li><p>Personally oversee major events and VIP functions when required.</p></li><li><p>Drive continuous improvement in culinary quality, efficiency and guest satisfaction.</p></li></ul><p>STRONG REQUIREMENTS</p><ul><li><p>Minimum 10 years of progressive culinary experience, including significant Executive Chef / Chef de Cuisine leadership experience.</p></li><li><p>Proven experience in luxury hospitality, high-end catering, banquets, weddings or large-scale events.</p></li><li><p>Strong knowledge of international and modern cuisine, with excellent menu development skills.</p></li><li><p>Demonstrated ability to manage high-volume production and multiple events simultaneously.</p></li><li><p>Strong financial understanding of food cost, budgeting, inventory and wastage control.</p></li><li><p>Excellent leadership and team-management skills.</p></li><li><p>Strong knowledge of food safety, HACCP and kitchen hygiene standards.</p></li><li><p>Creative, organized, disciplined and highly detail-oriented.</p></li><li><p>Ability to work under pressure and deliver consistent results within tight deadlines.</p></li><li><p>Excellent communication and coordination skills.</p></li><li><p>Strong computer skills and familiarity with hospitality/kitchen management systems.</p></li><li><p>Fluent Arabic speaker with strong English communication skills.</p></li><li><p>Experience in Saudi Arabia or the GCC is highly preferred.</p></li></ul><p>WHAT WE ARE LOOKING FOR</p><p>A hands-on culinary leader, not only a chef — someone who can build a strong kitchen team, control costs, develop outstanding menus and maintain the highest standards while delivering exceptional experiences for our guests.</p><p> Location: Riyadh, Saudi Arabia</p><p> Company: Saraj Venue</p><br><p><strong>Desired Candidate Profile</strong></p><p>EXECUTIVE CHEF | SARAJ VENUE – RIYADH </p>
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<p><strong>Join a leading Saudi holding company driving large-scale EPC telecom infrastructure projects across the Kingdom.</strong></p><br><p>The <strong>Receivable Section Head</strong> will lead and oversee the accounts receivable function, ensuring accurate and timely collection of outstanding receivables, effective credit control, and proper financial reporting. responsible for managing the receivables cycle, monitoring customer accounts, driving collection performance, and ensuring compliance with the company’s financial policies and procedures.</p><br><strong>Key Accountabilities:</strong><ul><li>Lead and supervise the <strong>Accounts Receivable team</strong>, ensuring efficient day-to-day operations.</li><li>Oversee the complete <strong>accounts receivable cycle</strong>, including invoicing, collections, reconciliations, and account follow-up.</li><li>Monitor outstanding receivables and <strong>aging reports</strong>, identifying overdue accounts and taking appropriate corrective actions.</li><li>Develop and implement effective <strong>collection strategies</strong> to improve cash flow and reduce outstanding balances.</li><li>Follow up with customers and internal stakeholders regarding outstanding invoices, disputes, deductions, and payment delays.</li><li>Ensure accurate and timely <strong>customer account reconciliations</strong> and resolve discrepancies.</li><li>Review and approve receivable transactions in accordance with company policies and authorization limits.</li><li>Prepare regular <strong>AR reports, collection forecasts, aging analysis, and performance reports</strong> for management.</li><li>Coordinate with Sales, Operations, Legal, and Finance teams to resolve customer-related financial issues.</li><li>Monitor customer credit limits and payment terms and highlight potential <strong>credit risks</strong> to management.</li><li>Ensure proper documentation and accounting treatment of receivables, provisions, write-offs, and doubtful debts.</li><li>Support month-end and year-end closing activities related to accounts receivable.</li><li>Ensure compliance with applicable <strong>accounting standards, internal controls, and company policies</strong>.</li><li>Identify opportunities to improve AR processes, systems, controls, and collection efficiency.</li><li>Coach and develop team members and monitor their performance against agreed KPIs.</li></ul><strong>Knowledge, Skills, and Experience:</strong><ul><li>Bachelor’s degree in<strong>Accounting, Finance, or a related field</strong>.</li><li><strong>6–8+ years of relevant experience</strong> in Accounts Receivable, Credit Control, or Collections, with proven supervisory/leadership experience.</li><li>Strong experience in<strong>AR operations, collections, reconciliations, aging analysis, and credit control</strong>.</li><li>Experience managing a team and coordinating with multiple internal and external stakeholders.</li><li>Strong understanding of accounting principles and financial controls.</li><li>Excellent analytical and problem-solving skills.</li><li>Strong communication, negotiation, and follow-up skills.</li><li>Good command of<strong>Microsoft Excel</strong> and financial/accounting systems.</li><li>Experience with ERP systems such as<strong>SAP, Oracle, Odoo, or similar systems</strong> is preferred.</li><li>Strong attention to detail and ability to work under deadlines.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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No experience required </div>
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Bachelor's degree / higher diploma </div>
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<p><br></p><p>What this role is all about</p><p>As an Account Executive at Infobip, you will own the end-to-end sales cycle and play a critical role in driving sustainable revenue growth. You will work closely with prospects and customers to understand their business challenges and position Infobip s solutions as long-term value drivers. You will be part of a collaborative, high-performing sales team that partners closely with product, marketing, and support to deliver outstanding customer outcomes. This role is well suited for someone motivated by ownership, impact, and building trusted client relationships.</p><p>What you ll do</p><ul><li>Develop and execute strategic sales plans to achieve and exceed assigned revenue targets</li><li>Identify, qualify, and progress new business opportunities using a variety of prospecting techniques</li><li>Conduct in-depth needs analysis to understand customer challenges and map them to Infobip s product portfolio</li><li>Prepare and deliver persuasive sales presentations and product demonstrations to prospective clients</li><li>Own and manage the full sales cycle, including contract negotiations and deal closure</li><li>Collaborate cross-functionally with product, marketing, and support teams to ensure smooth onboarding and customer satisfaction</li><li>Monitor industry trends, market dynamics, and competitor activity to identify new opportunities and refine sales strategies</li><li>Address client objections and concerns with structured problem solving and critical thinking</li><li>Build and maintain long-term relationships with key decision-makers and stakeholders</li><li>Maintain accurate sales forecasts and up-to-date opportunity data in the CRM system</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience as an Account Executive or in a comparable sales role, ideally within SaaS or telecommunications</li><li>Strong commercial acumen with a solid understanding of business drivers and value-based selling</li><li>Excellent negotiation and persuasion skills, with demonstrated experience in contract negotiations</li><li>Strong critical thinking and problem-solving capabilities in complex sales environments</li><li>Ability to collaborate effectively across functions and drive alignment toward shared goals</li><li>Good understanding of industry dynamics relevant to Infobip s solutions</li><li>Confident objection-handling skills and the ability to navigate multi-stakeholder sales processes</li><li>Solid product knowledge or the ability to quickly learn and position technical solutions</li><li>Proficiency in sales prospecting techniques, tools, and CRM systems</li><li>Experience with solution-selling methodologies</li></ul><p><strong>Nice-to-have qualifications</strong></p><ul><li>Experience selling complex, multi-product platforms or enterprise solutions</li><li>Background in managing long sales cycles with multiple decision-makers</li></ul>
<p>We are looking for an experienced Operations Manager to oversee the end-to-end operations of our FMCG warehouse. This role is responsible for ensuring efficient warehouse performance, accurate inventory management, cost control, safety compliance, and timely order fulfillment. The successful candidate will lead warehouse teams, monitor operational KPIs, and implement continuous improvement initiatives within a fast-paced, high-volume distribution environment.</p><p>Responsibilities:</p><ul><li>Manage daily warehouse operations, including receiving, put-away, storage, picking, packing, and outbound dispatch.</li><li>Ensure smooth material flow and compliance with operational SOPs, service-level agreements, and safety standards.</li><li>Monitor key warehouse KPIs, including order fulfillment, picking accuracy, OTIF, dock-to-stock time, and employee productivity.</li><li>Lead and supervise warehouse supervisors, team leaders, pickers, and forklift operators.</li><li>Plan manpower requirements, shifts, and productivity targets according to operational volumes and seasonal demand.</li><li>Conduct performance reviews, provide coaching, and support employee development.</li><li>Identify operational bottlenecks and implement lean warehouse practices.</li><li>Improve picking methods, including batch, wave, and zone picking, to increase productivity.</li><li>Support the effective utilization of warehouse management systems, automation, and process digitization.</li><li>Maintain inventory accuracy through cycle counts, stock audits, and reconciliation.</li><li>Ensure compliance with FIFO/FEFO procedures, expiry-date controls, and damage-prevention practices.</li><li>Coordinate with Inventory Control teams to investigate and resolve stock variances and shrinkage.</li><li>Control warehouse operating costs, including labor, equipment, and consumables.</li><li>Optimize warehouse space utilization and material-handling efficiency.</li><li>Support capacity planning, layout optimization, new SKU onboarding, seasonal peaks, and volume increases.</li><li>Ensure compliance with HSE, food safety, and applicable local regulations.</li><li>Maintain a safe working environment and reduce workplace incidents and operational risks.</li><li>Ensure timely and accurate order fulfillment and resolve escalated operational issues affecting service levels.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Supply Chain Management, Logistics, Operations Management, Industrial Engineering, or a related field. 5 10 years of experience in warehouse or operations management. At least 2 years of experience in a supervisory or managerial position. Previous experience in an FMCG warehouse or high-volume distribution environment is required. Strong hands-on knowledge of inbound receiving, storage, picking, packing, and dispatch operations. Good understanding of inventory management, FIFO/FEFO, productivity KPIs, and warehouse cost control. Proficiency in Warehouse Management Systems (WMS). Proficiency in Microsoft Office, particularly Excel and operational reporting. Strong leadership, communication, problem-solving, and people-management skills. Ability to manage multiple priorities and work effectively in a fast-paced warehouse environment.</p>
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<span>We are looking for an experienced Operations Manager to oversee the end-to-end operations of our FMCG warehouse.<br> This role is responsible for ensuring efficient warehouse performance, accurate inventory management, cost control, safety compliance, and timely order fulfillment.<br> The successful candidate will lead warehouse teams, monitor operational KPIs, and implement continuous improvement initiatives within a fast-paced, high-volume distribution environment.<br> Responsibilities: Manage daily warehouse operations, including receiving, put-away, storage, picking, packing, and outbound dispatch.<br> Ensure smooth material flow and compliance with operational SOPs, service-level agreements, and safety standards.<br> Monitor key warehouse KPIs, including order fulfillment, picking accuracy, OTIF, dock-to-stock time, and employee productivity.<br> Lead and supervise warehouse supervisors, team leaders, pickers, and forklift operators.<br> Plan manpower requirements, shifts, and productivity targets according to operational volumes and seasonal demand.<br> Conduct performance reviews, provide coaching, and support employee development.<br> Identify operational bottlenecks and implement lean warehouse practices.<br> Improve picking methods, including batch, wave, and zone picking, to increase productivity.<br> Support the effective utilization of warehouse management systems, automation, and process digitization.<br> Maintain inventory accuracy through cycle counts, stock audits, and reconciliation.<br> Ensure compliance with FIFO/FEFO procedures, expiry-date controls, and damage-prevention practices.<br> Coordinate with Inventory Control teams to investigate and resolve stock variances and shrinkage.<br> Control warehouse operating costs, including labor, equipment, and consumables.<br> Optimize warehouse space utilization and material-handling efficiency.<br> Support capacity planning, layout optimization, new SKU onboarding, seasonal peaks, and volume increases.<br> Ensure compliance with HSE, food safety, and applicable local regulations.<br> Maintain a safe working environment and reduce workplace incidents and operational risks.<br> Ensure timely and accurate order fulfillment and resolve escalated operational issues affecting service levels.<br> Bachelor’s degree in Supply Chain Management, Logistics, Operations Management, Industrial Engineering, or a related field.<br> 5–10 years of experience in warehouse or operations management.<br> At least 2 years of experience in a supervisory or managerial position.<br> Previous experience in an FMCG warehouse or high-volume distribution environment is required.<br> Strong hands-on knowledge of inbound receiving, storage, picking, packing, and dispatch operations.<br> Good understanding of inventory management, FIFO/FEFO, productivity KPIs, and warehouse cost control.<br> Proficiency in Warehouse Management Systems (WMS).<br> Proficiency in Microsoft Office, particularly Excel and operational reporting.<br> Strong leadership, communication, problem-solving, and people-management skills.<br> Ability to manage multiple priorities and work effectively in a fast-paced warehouse environment.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<b>Years of experience</b>
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1+ years </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<span>Job Description: Purchasing Supervisor Position Title: Purchasing Supervisor Location: Jeddah, Saudi Arabia Experience Level: Mid-Senior Level ( 8 years of experience in purchasing/procurement) Education: Bachelor’s Degree in Commerce (or related financial field) Nationality Requirement: Saudi or Indian National (with valid transferable Iqama if applicable) Job Summary The Purchasing Supervisor will oversee daily local and international procurement activities, driving cost-efficiency while ensuring all raw materials, goods, and services meet company quality benchmarks.<br> Utilizing a strong commerce background, the ideal candidate will optimize spend analytics, lead complex vendor negotiations, and supervise a team of purchasing officers to ensure seamless supply chain workflows from Jeddah.<br> Key Responsibilities Team Supervision & Workflow Management Lead and guide the daily activities of purchasing officers and assistants.<br> Manage end-to-end procurement cycles, from initial order requisition to inventory delivery.<br> Review and verify purchase orders, price quotations, and supplier invoices before financial approval.<br> Sourcing & Supplier Management Evaluate and qualify local and international vendors based on reliability, quality, and pricing.<br> Negotiate favorable terms , SLAs, commercial conditions, and volume discounts with key distributors.<br> Address supplier discrepancies , handling shipping delays, product defects, or commercial disputes immediately.<br> Financial & Commerce Operations Analyze spending trends and conduct market assessments to identify practical cost-saving initiatives.<br> Control departmental budgets and align procurement practices with internal accounting frameworks.<br> Liaise with finance and warehouse teams to handle inventory audits and reconcile payment terms.<br> Compliance & Logistics Ensure full compliance with corporate ethical guidelines and Saudi regulatory requirements (e.<br>g., SABER platform, customs codes).<br> Oversee logistics coordination to guarantee timely clearance and delivery of imported products to warehouses.<br> Private Health Insurance Training & Development Performance Bonus Requirements & Qualifications Education: Bachelor’s degree in Commerce , Finance, Business Administration, or a closely matching discipline.<br> Experience: Minimum 8 years of progressive experience in a purchasing or strategic sourcing environment.<br> Location: Must currently reside in or be willing to immediately relocate to Jeddah, Saudi Arabia .<br> Language: Professional fluency in English is mandatory; Arabic language skills are highly valued for local vendor relations.<br> Technical Skills: Proficiency with major ERP systems (such as Odoo) and advanced data skills in Microsoft Excel .<br> Competencies: Strong commercial negotiation tactics, team leadership capabilities, and analytical problem-solving skills.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<b>Years of experience</b>
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2+ years </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<span>JOB PURPOSE: Own build readiness, testing orchestration, and controlled handover, coordinating with the Design team for inputs.<br> Enforce gates, close defects, and produce audit-ready validation packs for assigned programs across corporate and asset IT Security programs.<br> Core Responsibilities: Readiness governance and gates · Operate exit-gate governance across environments; verify prerequisites (access, certs, backups, rollback).<br> · Supervise Go/No-Go forums and ensure documentation of risks, exceptions, and compensating controls with Cybersecurity sign-off.<br> · Maintain change calendars aligned to asset windows and blackout periods.<br> Test planning, data, and environments · Supervise the build of end-to-end test plans covering functional, negative, resilience, and integration scenarios.<br> · Ensure observer participation (Ops, platform SMEs) for test credibility.<br> Defect, risk, and issue management · Manage defect triage; assign owners/severity; track fix SLAs and re-tests.<br> · Maintain RAID logs; escalate blockers; quantify residual risk at release.<br> Validation packs and traceability · Supervise compilation of validation packs (plans, results, evidence, traceability matrices); ensure versioned storage and approvals.<br> · Ensure achievement of first-pass acceptance by QA/Excellence and ensure quick resolution of returns.<br> Handover and run readiness · Validate runbooks, monitoring/alerting, and L1/L2 training completion; confirm operational SLOs and DR artifacts.<br> · Confirm SIEM/SOAR mappings and case workflows prior to go-live.<br> · Stakeholder coordination and communications · Facilitate cutover rehearsals; publish comms plans, RACI, and hyper care schedules.<br> · Provide weekly readiness dashboards and risk summaries to governance forums.<br> Continuous improvement · Track change success rate and checklists accordingly.<br> Security Control Evaluation, POC, and Implementation · Lead the evaluation of IT Security controls, technologies, and solutions to ensure alignment with organizational strategy, Cybersecurity requirements, business priorities, and operational needs.<br> · Oversee Proof of Concept activities, including scope definition, success criteria, stakeholder alignment, execution oversight, and outcome reporting.<br> · Assess solution suitability based on security effectiveness, integration capability, scalability, compliance alignment, operational impact, supportability, and long-term value.<br> · Recommend fit-for-purpose IT Security controls and technology solutions based on outcomes, risk reduction value, operational readiness, and enterprise direction.<br> Qualifications: Bachelor’s degree in Computer Science, Cybersecurity or equivalent from a recognized and accredited university is required.<br> Master’s degree in Computer Science, Cybersecurity or equivalent from a recognized and accredited university is preferred.<br> Years of Experience: 6-8 years in a relevant industry, preferably with majority in IT security delivery across corporate and asset environments.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<span>We are looking for a Government Relations (GRO) professional with strong hands-on experience in customs clearance and government procedures to manage and coordinate the clearance of imported shipments.<br> The role will primarily focus on customs clearance procedures, particularly for shipments imported from China, while also coordinating with relevant government authorities, port authorities, transport, and traffic departments to ensure smooth and timely movement of goods.<br> The candidate will handle a variety of cargo, including chemicals, aluminum, equipment, and other imported materials.<br> Hands-on experience with the FASAH platform is mandatory.<br> Key Responsibilities Manage and coordinate end-to-end customs clearance procedures for imported shipments.<br> Handle customs clearance processes for shipments arriving primarily from China.<br> Process and follow up on shipments through the FASAH platform.<br> Prepare, review, and ensure the accuracy of customs and import documentation.<br> Coordinate with customs and port authorities to facilitate timely shipment clearance.<br> Maintain strong working relationships with relevant government authorities, particularly in Yanbu.<br> Coordinate with the Transport General Authority (TGA) and Traffic Department regarding transportation permits, movement approvals, and escort requirements when applicable.<br> Follow up on customs inspections, approvals, releases, and any issues that may delay shipment clearance.<br> Coordinate with shipping companies, freight forwarders, transport providers, and internal project teams.<br> Ensure compliance with Saudi customs regulations and applicable import procedures.<br> Resolve customs and government-related issues efficiently and ensure timely follow-up.<br> Maintain accurate records of government transactions, customs documentation, and shipment status.<br> Provide regular updates to the Project Management Leader regarding clearance progress and any potential delays.<br> 2–5 years of relevant experience in Government Relations, Customs Clearance, Logistics, Freight Forwarding, Shipping, or Import & Export.<br> Strong practical knowledge of Saudi customs clearance procedures.<br> Mandatory hands-on experience with the FASAH platform.<br> Experience handling imported shipments, preferably from China.<br> Experience dealing with different types of cargo, including chemicals, aluminum, equipment, or similar goods.<br> Previous experience dealing with Saudi customs and port authorities.<br> Strong communication, coordination, and negotiation skills.<br> Excellent attention to detail, particularly in documentation and data handling.<br> Ability to manage multiple shipments and follow up on time-sensitive clearance procedures.<br> Previous experience in an industrial environment is preferred but not mandatory.<br> Established working relationships with government authorities in Yanbu, particularly port, transport, and traffic authorities, are highly preferred.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<b>Years of experience</b>
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No experience required </div>
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<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>We are looking for a senior Head of Personal Finance to lead the strategy, growth, and performance of the Personal Finance portfolio.</p><p><strong>Desired Candidate Profile</strong></p><p>12+ years of Retail Banking experience with significant leadership experience in Personal Finance / Unsecured Lending.<br>Strong expertise in portfolio strategy, product proposition, P&L, pricing, portfolio growth, and customer acquisition.<br>End-to-end understanding of the Personal Finance journey, including product design, eligibility, credit, fulfilment, servicing, and portfolio performance.<br>Strong knowledge of lending economics, credit policies, portfolio management, digital lending journeys, risk, and compliance.<br>Proven leadership and stakeholder management skills.</p>
<p>We are looking for a Government Relations (GRO) professional with strong hands-on experience in customs clearance and government procedures to manage and coordinate the clearance of imported shipments. The role will primarily focus on customs clearance procedures, particularly for shipments imported from China, while also coordinating with relevant government authorities, port authorities, transport, and traffic departments to ensure smooth and timely movement of goods. The candidate will handle a variety of cargo, including chemicals, aluminum, equipment, and other imported materials. Hands-on experience with the FASAH platform is mandatory. Key Responsibilities Manage and coordinate end-to-end customs clearance procedures for imported shipments. Handle customs clearance processes for shipments arriving primarily from China. Process and follow up on shipments through the FASAH platform. Prepare, review, and ensure the accuracy of customs and import documentation. Coordinate with customs and port authorities to facilitate timely shipment clearance. Maintain strong working relationships with relevant government authorities, particularly in Yanbu. Coordinate with the Transport General Authority (TGA) and Traffic Department regarding transportation permits, movement approvals, and escort requirements when applicable. Follow up on customs inspections, approvals, releases, and any issues that may delay shipment clearance. Coordinate with shipping companies, freight forwarders, transport providers, and internal project teams. Ensure compliance with Saudi customs regulations and applicable import procedures. Resolve customs and government-related issues efficiently and ensure timely follow-up. Maintain accurate records of government transactions, customs documentation, and shipment status. Provide regular updates to the Project Management Leader regarding clearance progress and any potential delays.</p><p><strong>Desired Candidate Profile</strong></p><p>2 5 years of relevant experience in Government Relations, Customs Clearance, Logistics, Freight Forwarding, Shipping, or Import & Export. Strong practical knowledge of Saudi customs clearance procedures. Mandatory hands-on experience with the FASAH platform. Experience handling imported shipments, preferably from China. Experience dealing with different types of cargo, including chemicals, aluminum, equipment, or similar goods. Previous experience dealing with Saudi customs and port authorities. Strong communication, coordination, and negotiation skills. Excellent attention to detail, particularly in documentation and data handling. Ability to manage multiple shipments and follow up on time-sensitive clearance procedures. Previous experience in an industrial environment is preferred but not mandatory. Established working relationships with government authorities in Yanbu, particularly port, transport, and traffic authorities, are highly preferred.</p>
<ul><li>Prepare and maintain accurate financial statements and reports to ensure compliance with regulatory standards.</li><li>Conduct detailed analysis of financial data to identify trends, variances, and opportunities for cost reduction.</li><li>Manage accounts payable and receivable processes, ensuring timely and accurate billing and collection.</li><li>Perform month-end closing procedures, including journal entries, reconciliations, and financial reporting.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Management Accountant) are highly desirable.</p></li><li><p>A minimum of 5-10years of relevant accounting experience in a corporate environment is required.</p></li><li><p>Experience with accounting software such as Zoho or QuickBooks</p></li></ul>
<p>Design, implement, and operate secure network infrastructure to support SOC monitoring, detection, and response requirements across bank environments. Ensure end-to-end connectivity for SOC platforms including SIEM, SOAR, NDR, EDR, and threat intelligence integrations. Manage enterprise network components including LAN, WAN, Data Center, Cloud connectivity, SD-WAN, VPNs, and secure remote access. Configure and maintain network security controls such as NGFW, IPS/IDS, WAF, DNS security, proxy, NAC, micro-segmentation, and Zero Trust architecture. Enable and optimize log forwarding, NetFlow, packet capture (PCAP), and telemetry feeds to SOC tools such as Splunk, QRadar, or Microsoft Sentinel. Implement secure network architecture aligned with SAMA Cybersecurity Framework, NCA ECC, PDPL, and NDMO data governance requirements. Support Incident, Problem, and Change Management processes in alignment with ITIL standards; ensure timely resolution of network-related security incidents. Participate in cyber incident response with SOC teams, including containment actions, network isolation, and forensic data collection. Maintain high availability, redundancy, and resilience of network services in line with DR/BCP requirements and conduct regular failover testing. Collaborate with vendors and service providers for network solutions, troubleshooting, upgrades, and vulnerability remediation. Perform root cause analysis (RCA) for network and security incidents and implement preventive actions. Develop and maintain network diagrams, SOPs, configurations, and operational documentation ensuring audit readiness. Automate network monitoring, alerting, and configuration management using scripting and orchestration tools. Continuously monitor network performance and security posture using tools such as SolarWinds, PRTG, or equivalent.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Computer Science, Information Technology, Network Engineering, or related discipline. 5 8 years of ex. in network administration within banking or regulated environments. Hands-on experience with Cisco, Palo Alto, Fortinet, Check Point, F5, and enterprise-grade switching and routing technologies. Experience in integrating network infrastructure with SOC tools such as SIEM (Splunk, QRadar, Sentinel) and NDR solutions. Strong understanding of secure network design, segmentation, VPN technologies, and firewall rule management. Familiarity with regulatory frameworks including SAMA, NCA ECC, PDPL, and NDMO requirements. Experience in ITIL-based service management processes including Incident, Change, and Problem Management. Hands-on experience in DR/BCP planning, testing, and execution. Exposure to cloud networking (Azure/AWS), hybrid connectivity, and secure cloud architectures is preferred. Experience in vendor coordination, SLA management, and third-party integration support.</p>
<p><br></p><p><br></p><p>In this role, you will:</p><p><br></p><p> </p><p><br></p><p>Work with leading organizations across multiple industries in the MENA region</p><p>Deliver high-impact consulting engagements that drive sustainable business transformation</p><p>Collaborate with multidisciplinary teams across geographies</p><p>Support clients in solving complex strategic, operational, people, risk, and technology challenges</p><p>Build trusted client relationships and contribute to business development and growth</p><p> </p><p>Key Consulting Skill Areas</p><p><br></p><p> </p><p><br></p><p>We are seeking talent across, but not limited to, the following consulting capabilities within EY Consulting MENA:</p><p><br></p><p> </p><p><br></p><p>Customer Experience powered by EY Studio+, including service design, digital experience, and customer-led transformation</p><p>Cyber Risk, Compliance and Resilience Services, including cybersecurity, regulatory compliance, and operational resilience</p><p>Data and Decision Intelligence, covering analytics, insights, data strategy, and AI-enabled decision-making</p><p>Risk Advisory, supporting enterprise risk management, governance, and regulatory agendas</p><p>Supply Chain and Operations Transformation, focusing on efficiency, resilience, and end-to-end optimization</p><p>Technology Leaders’ Agenda, enabling CIOs and CTOs to drive digital strategy, modernization, and value realization</p><p>Transformation Platform, leveraging technology-enabled platforms to accelerate large-scale business and digital transformation</p><p> </p><p>To qualify for these roles, you must have</p><p><br></p><p> </p><p><br></p><p>A Bachelor’s or Master’s degree in business, technology, engineering, or a related field</p><p>Relevant consulting or industry experience aligned to grade:</p><p>Senior Consultant / Assistant Manager: typically 2–6+ years</p><p>Manager: typically 7+ years</p><p>Senior Manager : typically 10+ years</p><p>Experience working in a fast-paced, client-facing consulting environment</p><p>Strong problem-solving and analytical skills with the ability to translate insights into actionable recommendations</p><p>Experience facilitating workshops and engaging with senior stakeholders</p><p>Excellent communication, presentation, and stakeholder management skills</p><p>Willingness to travel across the MENA region as required</p><p> </p><p>What we look for</p><p><br></p><p> </p><p><br></p><p>Highly motivated individuals with strong problem-solving skills and the ability to manage shifting priorities in a dynamic environment. You are:</p><p><br></p><p> </p><p><br></p><p>Growth-oriented, curious, and adaptable</p><p>Comfortable working across industries, cultures, and geographies</p><p>A collaborative team player who values diverse perspectives</p><p>Passionate about creating impact for clients, teams, and communities</p><p> mation to technology, customer experience, people, and risk.</p><p>We bring together diverse perspectives, global capabilities, and local understanding to help organizations reimagine how they operate, serve customers, manage risk, and unlock growth in an increasingly connected and digital world.</p><p>As we continue to grow our EY Consulting MENA practice, we are building a strong pipeline of talented professionals across multiple competencies and grades.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>About the job</strong></p><br><p>Join our Team - Your career journey starts here – not just a job, but a future.</p><br><p><strong>Our Potential Opportunity </strong></p><br><p>INTECH Automation Intelligence is seeking a <strong>Junior</strong> <strong>Store Keeper</strong> to join our <strong>Factory Operations team</strong>. This role is pivotal in supporting the design, production, and delivery of world-class automation and control systems manufactured at our facility. You will contribute to INTECH’s mission of building high-performance, customized industrial systems that serve industries such as Oil & Gas, Petrochemicals, Utilities, and Manufacturing. <strong>Responsible for end-to-end store operations, including receiving, storing, tracking, and issuing materials while maintaining accurate inventory records and logistics coordination.</strong></p><br><p>INTECH’s factory serves as a hub of innovation and technical excellence, where advanced control panels, integrated safety systems, and digital automation solutions are brought to life. With a focus on precision, quality, and adaptability, we engineer systems that meet global standards and complex field demands.</p><br><p>Our manufacturing services reflect our commitment to delivering tailored, high-reliability solutions, while maintaining stringent quality controls, certified standards, and cross-functional collaboration — all under one roof.</p><br><p><strong>What You’ll Lead and Deliver</strong></p><br><ul><li>Arrange offloading of incoming shipments and ensure proper transfer to the store.</li><li>Unpack, inspect, and verify received materials against packing lists, invoices, and delivery notes.</li><li>Label materials according to the relevant Purchase Order (PO) number.</li><li>Store materials in designated project racks or shelves.</li><li>Manage and organize storage space based on project quantity and volume requirements.</li><li>Update all material receipts in the system on the same day, as per shipping documents.</li><li>Issue materials to the factory as per Material Issue Request (MIR) and update MIR records in the system (preferably the same day).</li><li>Prepare and submit lists of leftover project materials for transfer to central inventory.</li><li>Handle packing and preparation of outbound shipments.</li><li>Verify and count loose items before packing.</li><li>Take photographs of items prior to packing for record purposes.</li><li>Provide logistics support for local incoming shipments.</li><li>Verify and count leftover materials returned by the factory under the MTR process and submit verified documentation.</li><li>Transfer materials between projects as per approved IPT requests.</li><li>Transfer materials between plants as per approved IST requests.</li><li>Perform any other related duties assigned by SCL.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>Sales Director, Corporate/B2G - Risk Management Solutions
You are responsible for delivering a full suite of enterprise solutions, including platforms, data, and analytics across domains such as Credit, Cyber, Climate, AI, KYX, Supply Chain, Tax, and Economics. You will identify, develop, and execute sales opportunities across Energy, Government, Corporate, Professional Services, and Government?owned Corporate segments in KSA.
Client Details
Our client is a global company having a high-impact, collaborative environment focused on helping government and public sector clients address increasingly complex challenges through data, analytics, risk, compliance, and workflow solutions.
The team works closely across sales, product, specialist, legal, and finance functions to deliver strategic outcomes for clients and accelerate sustainable growth for the company in one of the firm's most important growth markets. This is an opportunity to operate at the forefront of innovation and transformation in the Kingdom, partnering with senior stakeholders on critical priorities including risk management, KYC/AML, regulatory modernization, data-driven decisioning, and AI-enabled transformation.
Description
* Identify, develop, and execute sales opportunities across Energy, Government, Corporate, Professional Services, and Government?owned Corporate segments in KSA
* Deliver a full suite of enterprise solutions, including platforms, data, and analytics across domains such as Credit, Cyber, Climate, AI, KYX, Supply Chain, Tax, and Economics
* Drive strategic engagement with senior stakeholders and build long?term commercial relationships with key customers
* Develop tailored enterprise propositions aligned to customers' strategic objectives while maintaining C?suite dialogue
* Build, execute, and track strategic account plans, including pipeline management and forecasting
* Leverage deep sector insight to identify customer opportunity and risk while positioning as a trusted advisor
* Collaborate closely with internal stakeholders across the organization to scale solutions and maximize client impact
Job Offer
* Competitive Salary
* Work for a renowned brand</p><p>* 10+ years' experience as an individual contributor selling complex software, data, and analytics solutions across GCC and wider Middle East markets
* Deep expertise and a well?established personal network within the KSA market
* Proven ability to lead and close complex, high?value enterprise sales while managing end?to?end sales cycles
* Strong understanding of corporate or government priorities, including risk management, analytics, and regulatory considerations
* Knowledge of national and international risk practices, regulations, and compliance frameworks is strongly preferred
* Fluency in Arabic and English is essential</p>
<p>JOB PURPOSE: Own build readiness, testing orchestration, and controlled handover, coordinating with the Design team for inputs. Enforce gates, close defects, and produce audit-ready validation packs for assigned programs across corporate and asset IT Security programs. Core Responsibilities: Readiness governance and gates Operate exit-gate governance across environments; verify prerequisites (access, certs, backups, rollback). Supervise Go/No-Go forums and ensure documentation of risks, exceptions, and compensating controls with Cybersecurity sign-off. Maintain change calendars aligned to asset windows and blackout periods. Test planning, data, and environments Supervise the build of end-to-end test plans covering functional, negative, resilience, and integration scenarios. Ensure observer participation (Ops, platform SMEs) for test credibility. Defect, risk, and issue management Manage defect triage; assign owners/severity; track fix SLAs and re-tests. Maintain RAID logs; escalate blockers; quantify residual risk at release. Validation packs and traceability Supervise compilation of validation packs (plans, results, evidence, traceability matrices); ensure versioned storage and approvals. Ensure achievement of first-pass acceptance by QA/Excellence and ensure quick resolution of returns. Handover and run readiness Validate runbooks, monitoring/alerting, and L1/L2 training completion; confirm operational SLOs and DR artifacts. Confirm SIEM/SOAR mappings and case workflows prior to go-live. Stakeholder coordination and communications Facilitate cutover rehearsals; publish comms plans, RACI, and hyper care schedules. Provide weekly readiness dashboards and risk summaries to governance forums. Continuous improvement Track change success rate and checklists accordingly. Security Control Evaluation, POC, and Implementation Lead the evaluation of IT Security controls, technologies, and solutions to ensure alignment with organizational strategy, Cybersecurity requirements, business priorities, and operational needs. Oversee Proof of Concept activities, including scope definition, success criteria, stakeholder alignment, execution oversight, and outcome reporting. Assess solution suitability based on security effectiveness, integration capability, scalability, compliance alignment, operational impact, supportability, and long-term value. Recommend fit-for-purpose IT Security controls and technology solutions based on outcomes, risk reduction value, operational readiness, and enterprise direction.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Computer Science, Cybersecurity or equivalent from a recognized and accredited university is required. Master s degree in Computer Science, Cybersecurity or equivalent from a recognized and accredited university is preferred. Years of Experience: 6-8 years in a relevant industry, preferably with majority in IT security delivery across corporate and asset environments.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Act as the key IT liaison between China HQ and overseas subsidiaries.<br> You will own end-to-end IT infrastructure deployment, system operations and asset management for office and retail sites, and implement global corporate IT standards locally.<br> As the senior regional IT specialist, you are expected to be self-motivated with transparent communication style to ensure consistency between local IT environment and global architecture.<br> Key Responsibilities Implement corporate IT standards, policies and security requirements, align local infrastructure with global IT architecture, drive initiatives, provide regular reporting and ensure remediation closure; Independently deliver IT infrastructure projects for offices and retail stores, including site survey, cabling planning, hardware deployment and system commissioning to complete full-cycle site rollout; Establish standardised PC endpoint framework, manage bulk deployment, ongoing support and troubleshooting of business applications; Maintain AV conferencing systems, access control, CCTV, IP telephony and multi-function printers; Administer DNS and DHCP network services, and independently resolve a wide range of network incidents; Manage full lifecycle of IT assets: requirement gathering, procurement, inventory record, maintenance, periodic audit and asset retirement; Administer core enterprise systems including AD, PBX, email platform, Citrix virtualisation and Synology NAS; Provide on-site support alongside HQ security and network teams; liaise with local regulators, external auditors and third-party vendors, and oversee service delivery quality; Develop technical documentation and operational SOPs to continuously standardise local IT workflows.<br> Able to prioritise workload autonomously, proactively identify IT risks and operational issues and drive resolutions with full ownership of outcomes; Solid project coordination skills to break down tasks, track progress and anticipate risks.<br> Provide regular updates to HQ and escalate resource constraints or technical roadblocks in a timely manner to ensure issue closure; Sound knowledge of PC hardware, Windows OS and macOS, application deployment & troubleshooting; proven experience in endpoint standardisation; Strong understanding of TCP/IP, DHCP, DNS; capable of resolving common network issues independently; Able to develop IT implementation plans with strong hands-on skills to execute hardware installation and system deployment following corporate standards; Practical experience in Windows Server, AD, email systems, PBX, virtualisation and NAS administration; MCSE, Microsoft 365 Certified, Azure Administrator or equivalent certifications are preferred; Business-fluent English for stakeholder communication and technical documentation writing; comfortable working across time zones and multicultural teams.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Manager Home Healthcare Laboratory & Imaging Virtual Hospital operation ( Pipeline)
Healthcare & Medical
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">Bupa Arabia is seeking a <strong style="font-weight:700;">Manager Home Healthcare Laboratory & Imaging Virtual Hospital operation (Pipeline)</strong> to lead the end-to-end operations of home healthcare services. This full-time role is based in Jeddah and Makkah, Saudi Arabia, focusing on the execution, delivery, service, and outcomes of all partnership and referral activities within the home healthcare domain. The manager will oversee services including home clinical visits, laboratory services, physical therapy, vaccinations, and imaging across all connected care channels and patient touchpoints.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Lead and manage the operational aspects of home healthcare services, ensuring efficient execution and delivery.</li>
<li style="margin:0 0 6px;">Oversee the scheduling of home visits, utilizing data analysis to optimize efficiency and identify trends for continuous improvement.</li>
<li style="margin:0 0 6px;">Collaborate with third-party providers to conduct quality checks and ensure the timely delivery of laboratory results in adherence to established Key Performance Indicators (KPIs).</li>
<li style="margin:0 0 6px;">Maintain a patient-centric approach across all activities, prioritizing patient needs and preferences.</li>
<li style="margin:0 0 6px;">Act as the primary point of contact for addressing and escalating service failures or concerns, implementing corrective actions in collaboration with the team.</li>
<li style="margin:0 0 6px;">Interpret and explain medical reports to patients and their families with clarity and compassion when required.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Operational Excellence and Quality Assurance</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Establish and monitor Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to measure outcomes and align expectations across all connected care touchpoints.</li>
<li style="margin:0 0 6px;">Design and implement execution plans for strategic initiatives (SIA) to enhance operational efficiency.</li>
<li style="margin:0 0 6px;">Assess and continuously improve the quality of care delivered across all channels.</li>
<li style="margin:0 0 6px;">Implement and monitor robust quality assurance measures to ensure high standards of service.</li>
<li style="margin:0 0 6px;">Foster strategic partnerships to facilitate referrals and ensure a seamless continuum of care.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Digitalization and Data-Driven Solutions</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Collaborate with IT and Digital Factory teams to enhance and finalize data-driven system solutions for laboratory services and home-based lab bookings.</li>
<li style="margin:0 0 6px;">Leverage data analysis to contribute to the digitalization of the home healthcare journey, ensuring informed decision-making.</li>
<li style="margin:0 0 6px;">Work collaboratively to develop and implement data-driven system solutions that support operational goals.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">A minimum of <strong style="font-weight:700;">10 years of relevant experience</strong> in healthcare operations or a related field.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3>
<p style="margin:0 0 12px; ************;">This is a full-time position based in Jeddah and Makkah, Saudi Arabia, requiring active engagement in leading and improving home healthcare services within a dynamic environment.</p>