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<p>Location: Riyadh, Saudi Arabia (On-site)</p><p>Employment Type: Full-Time</p><p><br></p><p>Are you passionate about transforming numbers into strategic business decisions?</p><p>We are looking for a <strong>Financial Analyst</strong> who can provide meaningful financial insights, build robust financial models, and support business leaders with data-driven recommendations. The ideal candidate will play a key role in budgeting, forecasting, financial planning, profitability analysis, and performance reporting to help drive sustainable business growth.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare and analyze daily, weekly, monthly, and quarterly financial reports.</li><li>Develop and maintain financial models to support strategic planning and investment decisions.</li><li>Prepare annual budgets and periodic financial forecasts.</li><li>Conduct variance analysis between actual results, budgets, and forecasts.</li><li>Analyze revenue, operating costs, gross margins, and profitability across business units.</li><li>Monitor financial performance and identify business trends, risks, and growth opportunities.</li><li>Perform cost analysis and recommend initiatives to improve operational efficiency and optimize expenses.</li><li>Prepare cash flow forecasts and support working capital management.</li><li>Develop and monitor financial KPIs and executive dashboards.</li><li>Evaluate the financial feasibility of new projects, investments, and business initiatives.</li><li>Support month-end and year-end financial closing by providing financial analysis and reporting.</li><li>Partner with Accounting, Operations, Sales, Procurement, and other departments to ensure accurate financial data.</li><li>Prepare management presentations and executive reports for leadership.</li><li>Ensure the accuracy, integrity, and consistency of financial information.</li><li>Support internal and external audit requirements.</li><li>Identify opportunities to automate reporting processes and enhance reporting efficiency.</li><li>Stay current with financial regulations, accounting standards, and industry best practices.</li></ul><p><br></p><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree in <strong>Finance, Accounting, Economics, Business Administration</strong>, or a related field.</li><li><strong>3–5 years</strong> of experience in <strong>Financial Analysis, FP&A, Corporate Finance</strong>, or a similar role.</li><li>Strong analytical, financial modeling, and problem-solving skills.</li><li>Advanced proficiency in <strong>Microsoft Excel</strong> and financial reporting tools.</li><li>Experience with ERP systems and BI tools is a plus.</li><li>Excellent communication and presentation skills.</li><li>Ability to work in a fast-paced environment and manage multiple priorities.</li><li>Professional certifications such as <strong>ACCA</strong> or <strong>ICAEW</strong> are highly preferred.</li></ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; **********<strong>;">Ma’aden is seeking a <strong style="font-weight:700;">Lead Specialist, Category (Facility Management) II</strong> to develop and execute category strategies for facility services across its operations. This full-time role focuses on ensuring safe, reliable, compliant, and cost-effective facility services, translating business requirements into effective sourcing and contracting solutions.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Develop and maintain Facility Management category strategies aligned with business requirements, demand plans, and corporate procurement objectives.</li>
<li style="margin:0 0 6px;">Lead end-to-end sourcing for integrated and specialized facility services, including hard services, soft services, maintenance, cleaning, catering, landscaping, pest control, waste management, and related workplace services.</li>
<li style="margin:0 0 6px;">Conduct market analysis, supplier benchmarking, demand analysis, and cost modeling to identify cost optimization, service improvement, consolidation, and innovation opportunities.</li>
<li style="margin:0 0 6px;">Define sourcing plans, statements of work, service specifications, commercial evaluation models, negotiation strategies, award recommendations, and contract documentation in line with procurement governance.</li>
<li style="margin:0 0 6px;">Negotiate pricing, service levels, performance mechanisms, contract terms, amendments, and change orders to optimize total cost and mitigate commercial, operational, compliance, and continuity risks.</li>
<li style="margin:0 0 6px;">Partner with business units, site services, HSE, finance, legal, local content, and other stakeholders to validate requirements and implement sourcing decisions.</li>
<li style="margin:0 0 6px;">Monitor supplier and contract performance against KPIs, SLAs, statutory requirements, HSE standards, and corrective-action plans.</li>
<li style="margin:0 0 6px;">Embed local content, sustainability, energy efficiency, digitalization, and continuous-improvement criteria into tenders and supplier performance reviews.</li>
<li style="margin:0 0 6px;">Maintain accurate sourcing records, savings tracking, risk registers, supplier performance data, and audit-ready documentation.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Outcomes and Success Metrics</h3>
<p style="margin:0 0 12px; </strong>**********;">Success in this role is demonstrated by the timely implementation of Facility Management contracts that deliver measurable cost optimization, value, and service reliability. This includes ensuring facilities remain safe, compliant, operational, and fit for purpose through clearly defined scopes and supplier accountability. The role also involves early identification and mitigation of service continuity and supplier risks, maintaining clear stakeholder alignment throughout sourcing and contract management, and tracking supplier performance, local content contribution, and sustainability outcomes.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">A minimum of <strong style="font-weight:700;">10 years of experience</strong> in a relevant field.</li>
<li style="margin:0 0 6px;">Practical knowledge of Facility Management service models, cost drivers, scope development, mobilization, performance management, and continuous-improvement methods.</li>
</ul>
<p>Responsibilities Review card product features, transaction lifecycles, and settlement models. Analyze transaction flows across issuers, processors, schemes, and internal systems. Assess existing operational, financial, and technical infrastructure. Identify process gaps, operational risks, and reconciliation challenges. Design and document end-to-end settlement and reconciliation frameworks. Define reconciliation points across internal and external platforms. Develop reconciliation rules, matching logic, exception thresholds, and tolerance levels. Map transaction types, fees, chargebacks, and adjustments to General Ledger (GL) accounts. Establish exception management, discrepancy resolution, and escalation procedures. Implement financial controls and governance mechanisms to ensure reconciliation accuracy. Prepare daily, weekly, and monthly operational and financial control reports. Support system integration activities between card processing, settlement, and finance systems. Participate in SIT, UAT, and production readiness testing. Validate settlement calculations, funding movements, scheme fees, interchange fees, and accounting entries. Review reconciliation outputs and ensure proper exception handling. Support go-live activities and post-implementation stabilization. Develop Standard Operating Procedures (SOPs) and operational documentation. Deliver training sessions to finance, operations, and reconciliation teams. Conduct knowledge transfer sessions and provide complete project handover documentation. Collaborate with business, finance, technology, and vendor stakeholders throughout the implementation lifecycle. Ensure successful transition of settlement and reconciliation operations into business-as-usual activities.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Bachelor's degree in finance, Accounting, Banking, Business Administration, Information Systems, or a related field. 5+ years of experience in card settlement, reconciliation, payments operations, or financial operations. Proven hands-on implementation experience within banks, fintechs, card issuers, processors, or payment service providers. Strong understanding of card payment ecosystems, including clearing, settlement, funding, fees, and accounting processes. Experience in designing and implementing reconciliation frameworks across multiple systems. Strong knowledge of General Ledger (GL) mapping, accounting controls, and financial reporting. Experience supporting testing, UAT, go-live, and production deployment activities. Experience with Visa, Mastercard, or other payment schemes is preferred. Excellent analytical, communication, stakeholder management, and documentation skills. Professional certifications in payments, finance, accounting, or project management are an advantage.</p>
<p>We are looking for experienced SAP Functional & Technical Consultants to support SAP implementation, transformation, integration, enhancement, and support initiatives across SAP S/4HANA, RISE with SAP, SAP SuccessFactors, and SAP Ariba . The successful candidates will work closely with business stakeholders, functional teams, technical teams, and implementation partners to understand business requirements, design SAP solutions, deliver enhancements, and ensure reliable integration and ongoing system performance.</p><ul><li>Analyze business requirements and translate them into effective SAP solutions.</li><li>Participate in SAP implementation, rollout, migration, upgrade, enhancement, and support projects.</li><li>Configure and customize SAP solutions based on business and process requirements.</li><li>Develop functional specifications, technical specifications, solution designs, and supporting documentation.</li><li>Collaborate with business users and process owners to identify opportunities for process improvement.</li><li>Support SAP S/4HANA and RISE with SAP transformation initiatives.</li><li>Work with SAP SuccessFactors modules and/or SAP Ariba solutions as applicable to the role.</li></ul><p>5+ years of relevant SAP experience , depending on the position and specialization.</p><p>Strong experience in one or more SAP areas such as:</p><ul><li>SAP S/4HANA</li><li>RISE with SAP</li><li>SAP SuccessFactors</li><li>SAP Ariba</li><li>SAP integrations and SAP BTP</li></ul><p>Strong understanding of SAP business processes and end-to-end integration.</p><p>Experience working in SAP implementation, transformation, rollout, or support environments.</p><p>Good understanding of SAP configuration, customization, testing, and troubleshooting.</p><p>Experience working with business stakeholders and cross-functional teams.</p><p>Strong analytical, problem-solving, communication, and documentation skills.</p><p>Ability to work independently as well as collaboratively in a project environment.</p><p>Technical Skills Depending on the specialization, experience with relevant SAP technologies and tools such as SAP BTP, APIs, integration technologies, Fiori/UI5, ABAP, SAP Cloud Integration, middleware, data migration tools, and SAP analytics will be an advantage.</p><p>Preferred Certifications</p><ul><li>SAP S/4HANA certification</li><li>SAP RISE / Cloud-related certification</li><li>SAP SuccessFactors certification</li><li>SAP Ariba certification</li><li>Relevant SAP BTP or integration certification</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field.</p>
<p>We're looking for an experienced Portfolio Growth Manager to own the growth and health of Tabby's card program end-to-end. This role sits at the intersection of scheme relationships, compliance and commercial strategy working closely with Card Scheme, Compliance, Risk and Product to grow card issuance, activation and usage while keeping the program fully aligned with scheme rules and regulatory requirements. You'll lead portfolio growth initiatives, manage scheme relationships and reporting, and own the compliance obligations tied to the card program from scheme mandates to regulatory requirements. You're comfortable balancing a commercial growth agenda with the discipline compliance demands. If you enjoy growing a card program commercially while also being the person who keeps it compliant and audit-ready, this role is for you. Own portfolio growth strategy for Tabby's card program including driving growth across the funnel and identify and execute growth levers pricing, incentives and partnerships. Manage day-to-day relationships with card schemes, including program reporting, mandates, incentives and new scheme initiatives. Ensure the card program's ongoing compliance with scheme rules, regulatory requirements and internal risk policies. Partner with Compliance, Risk and Legal to manage scheme audits, certifications and regulatory filings related to the card program. Track and report portfolio performance (activation, spend, retention) and compliance status to internal and external stakeholders. Stay ahead of scheme rule changes and regulatory updates, translating them into action plans across the business. Collaborate with Product and Engineering to prioritize features that support both growth and compliance goals.</p><p><strong>Desired Candidate Profile</strong></p><p>3 4 years of experience in banking or fintech, with direct exposure to card programs, scheme management or compliance. Working knowledge of card scheme rule and the regulatory requirements governing card programs. Strong analytical skills, comfortable working with portfolio performance data to drive growth decisions. Excellent stakeholder management skills to work across Compliance, Risk, Marketing, Product & Tech and external scheme partners. Strong written and verbal communication skills in English & Arabic a must</p>
<h2 class="h5">Job description</h2>
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<p><b>About Accenture</b></p><br><br><br><p>Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 786,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at accenture.com.</p><br><br><br><p><b>Role Overview</b></p><br><br><p>As a <b>Co-op New Associate Intern</b>, you will join Accenture's <b>Supply Chain and Engineering Consulting</b> team and gain hands-on experience working on client projects, business analysis, problem-solving, and digital transformation initiatives. During this <b>6-month Co-op Program</b>, you will collaborate with experienced consultants, contribute to meaningful business solutions, and develop the analytical, technical, and consulting skills needed to build a successful career in management consulting. You will be exposed to real-world business challenges and have the opportunity to support strategic, operational, and technology-driven transformation projects across various industries.</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><ul><li><p>Support project teams in conducting research, analysis, and problem-solving activities.</p><br><br></li><li><p>Gather, analyze, and interpret business and operational data.</p><br><br></li><li><p>Assist in developing presentations, reports, and client-ready deliverables.</p><br><br></li><li><p>Participate in workshops, meetings, and project discussions with internal teams.</p><br><br></li><li><p>Support the development of recommendations and insights for clients.</p><br><br></li></ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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Bachelor's degree / higher diploma </div>
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<p>Design, architect, and govern enterprise storage infrastructure based on Dell and NetApp technologies. Responsible for delivering scalable, secure, highly available, and high-performance storage solutions supporting mission-critical applications, virtualization, cloud platforms, Kubernetes/OpenShift, backup & disaster recovery initiatives</p><p>Design end-to-end enterprise storage solutions using Dell PowerMax, PowerStore, Unity XT, ECS, and NetApp AFF, FAS, and ONTAP platforms. Develop High-Level Designs (HLD), Low-Level Designs (LLD), implementation plans, migration strategies, and technical documentation. Perform storage sizing, capacity planning, forecasting, and performance analysis based on business and application requirements. Design SAN, NAS, Object Storage, Fibre Channel, NVMe, iSCSI, and IP storage architectures. Design storage solutions for VMware, Red Hat OpenShift, Kubernetes, and cloud environments using CSI integration. Implement high availability, snapshots, replication, Metro/Global replication, backup, disaster recovery, and business continuity solutions. Evaluate and validate Dell and NetApp solutions, ensuring compliance with security, governance, and business requirements. Prepare and review RFPs, RFIs, RFQs, BOQs, technical specifications, and vendor proposals. Support technology refresh, storage modernization, and data migration initiatives with minimal business disruption. Optimize storage utilization, performance, automation, and lifecycle management. Collaborate with server, virtualization, network, cybersecurity, database, backup, and application teams. Perform Proof of Concepts (PoCs) and recommend new technologies and best practices. Provide technical governance throughout the project lifecycle and ensure adherence to enterprise architecture standards. Support root cause analysis for complex storage issues and define preventive improvements.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Information Technology, or related field. Minimum 5 years of enterprise storage design experience. Hands-on experience with Dell PowerMax, PowerStore, Unity XT, ECS, and NetApp ONTAP, AFF, and FAS. Strong knowledge of SAN, NAS, Object Storage, Fibre Channel, NVMe, iSCSI, snapshots, replication, and storage networking. Experience with VMware vSphere, Red Hat OpenShift, Kubernetes CSI, and Linux environments. Experience preparing HLDs, LLDs, BOQs, RFPs, and technical evaluations. Excellent analytical, communication, stakeholder management, and documentation skills.</p>
<p>We are looking for an Order Fulfillment Specialist to manage the end-to-end order processing cycle, from quote confirmation to billing. You will ensure compliance with internal policies, provide premium customer experience, and manage logistics and stock optimization. This role requires close collaboration with sales, proactive backlog management, and effective handling of customer inquiries and TECHNOGYM CARE activities.</p><p>Guarantee precise and timely order processing, ensuring governance and compliance with internal policies and sales conditions. Provide a premium customer experience by effectively managing customer journey touchpoints. Plan and manage frictionless deliveries through the logistic portal, including delivery date management, job assignment, and activity closure. Optimize free stock management and process Purchase Orders to HQ, ensuring correct stock movement management. Maintain an accurate order portfolio (backlog), avoid expirations and collaborating with sales to minimize backlog slippage. Keep the CRM system up to date with relevant customer service information. Manage TECHNOGYM CARE activities, offering prompt and appropriate feedback to customer inquiries. Conduct post-delivery surveys to assess customer satisfaction and proactively address any issues.</p><p><strong>Desired Candidate Profile</strong></p><p>Ideally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical. You should have high attention to detail and accuracy, with strong time and workload management skills. You have excellent telephone and written communications skills, have a true passion for delivering a premium customer experience and are system savvy (SAP, Outlook). What you should bring: Proven experience in Order Management, Customer Service, or a related role, ideally in a fast-paced, customer-centric environment. Minimum of 2-3 years of relevant experience. Strong sense of accountability and ownership of customer needs. Excellent communication skills, both verbal and written, with active listening and empathy. Knowledge of ERP systems (SAP preferred) and CRM management. Analytical and structured approach with strong problem-solving skills. Familiarity with local VAT and fiscal regulations. Fluency in English (preferred). Exceptional time management and resilience.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; **********<strong>;">Honeywell Technologies is seeking an <strong style="font-weight:700;">Advanced Project Engineer</strong> for Telecommunications and Security (TSI) in Saudi Arabia. This full-time role is open to Saudi Nationals only and requires over 10 years of experience. The position involves contributing to projects that shape future technologies and infrastructure.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Purpose of the Position</h3>
<p style="margin:0 0 12px; </strong>********<strong>;">The Advanced Project Engineer will manage the complete engineering scope for telecommunications and security packages. This includes collaborating with sales and business stakeholders to identify and develop TSI opportunities, providing technical consultancy, defining solution strategies, and supporting customer engagements from contract award through project execution.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Partner with Sales and business stakeholders to identify, qualify, and develop the TSI opportunity pipeline.</li>
<li style="margin:0 0 6px;">Provide technical consultancy and define solution strategies.</li>
<li style="margin:0 0 6px;">Prepare and review proposals, estimates, and technical submissions.</li>
<li style="margin:0 0 6px;">Support customer engagements through contract award and project execution.</li>
<li style="margin:0 0 6px;">Manage the end-to-end engineering scope for telecommunications and security packages, including requirements analysis, solution architecture, and detailed design.</li>
<li style="margin:0 0 6px;">Oversee equipment selection, procurement support, configuration, and factory acceptance testing (FAT).</li>
<li style="margin:0 0 6px;">Supervise installation, conduct site acceptance testing (SAT), provide training, and manage start-up, commissioning, and final technical handover.</li>
<li style="margin:0 0 6px;">Ensure engineering deliverables meet contractual obligations, quality expectations, applicable codes and standards, cybersecurity requirements, schedule commitments, and cost targets.</li>
<li style="margin:0 0 6px;">Proactively manage technical risks, interfaces, changes, and escalations.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Internal and External Relationships</h3>
<p style="margin:0 0 12px; </strong>********<strong>;">The role involves significant interaction with various internal and external stakeholders to ensure project success.</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;"><strong style="font-weight:700;">Internal Contacts:</strong> Sales, Engineering Excellence Organization & Discipline Communities, Project Lead or Principal, Project Team, GES, COE, and other Back-office locations.</li>
<li style="margin:0 0 6px;"><strong style="font-weight:700;">External Contacts:</strong> Customers.</li>
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<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Requirements</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Over <strong style="font-weight:700;">10 years of experience</strong> in a relevant field.</li>
<li style="margin:0 0 6px;">Saudi National only.</li>
<li style="margin:0 0 6px;">Ability to manage the technical scope of assigned special designs and functions.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment and Travel</h3>
<p style="margin:0 0 12px; </strong>**********;">This role is based in Saudi Arabia. Site travel may be required for up to 20% of the time to support project needs and customer engagements.</p>
<p>Managing customer projects end-to-end across the full project lifecycle, from handover through final acceptance, with responsibility for cost, schedule, quality, EHS and customer satisfaction. Actively steering project planning, execution, monitoring and control in line with PM@Siemens standards. Managing risks, opportunities, changes and claims, including identification of mitigations and commercial impacts. Coordinating cross-functional and cross-regional project teams, including engineering centers, partners and subcontractors. Supporting proposal, contract clarification and customer discussions by contributing project execution know-how and solution understanding.</p><p><strong>Desired Candidate Profile</strong></p><p>Your success is grounded in 10+ years of experience in solution or automation project execution, with several years acting as fully accountable Project Manager for medium to large, cross-organizational projects. Strong mastery of project management across the full lifecycle, including project planning, scheduling, cost control, forecasting, reporting, and governance according to PM@Siemens standards. Proven competence in risk and opportunity management, change management, claim management, and contract interpretation, including identification of commercial impacts and mitigation strategies. Solid understanding of industrial automation and process control solutions, including Distributed Control Systems (DCS), PLC and HMI-based systems. Hands-on project exposure to Siemens automation and digitalization products and systems such as SIMATIC PCS 7 (DCS), SIMATIC S7 (PLC), WinCC / HMI systems, and integration of industrial communication technologies. Familiarity with functional safety concepts and standards (e.g. IEC 61508) as applied in automation projects. Strong commercial and financial project understanding, including cost controlling, cash flow, invoicing, forecasting, and collaboration with commercial project management and finance functions. Demonstrated ability to manage diverse stakeholders, including customers, internal engineering teams, global engineering centers, suppliers, and partners, without direct line management responsibility. Excellent communication, negotiation and stakeholder management skills, with the ability to explain technical solutions and Siemens capabilities clearly to customers. High level of intercultural competence and experience working in international, virtual, and cross-regional project environments. Fluency in English for professional project communication; ability to operate confidently in customer meetings, reviews, and negotiations.</p>
<p>Overview of the job</p><p>The Senior Manager Digital Commerce Media Specialist will lead end to end media strategy, planning, execution, and optimization for P&G brands in Saudi Arabia. They will partner closely with brand teams, agencies, retailers, and regional media hubs to ensure best in class digital communication, data driven decision making, and flawless execution across all media touchpoints.</p><p>Responsibilities of the role</p><ul><li>Media Strategy: Develop annual and quarterly media strategies aligned with brand priorities, consumer insights, and market dynamics.</li><li>Media Planning: Lead full funnel media planning across search, DSP and retail media platforms.</li><li>Performance Marketing: Own performance marketing strategy, including KPI setting, optimization frameworks, and ROI delivery.</li><li>Data & Analytics: Analyze media performance, generate insights, and translate data into actionable recommendations for continuous improvement.</li><li>Agency Leadership: Manage media agencies, ensuring excellence in planning, buying, reporting, and innovation.</li><li>Cross Functional Collaboration: Partner with brand, commercial, retailer, and regional teams to ensure integrated communication and consistent execution.</li><li>Market & Consumer Understanding: Maintain deep knowledge of the Saudi media landscape, consumer behavior, platform trends, and competitive activity.</li><li>Budget Management: Oversee media budgets, ensuring efficient allocation, financial stewardship, and maximized ROI.</li><li>Innovation & Experimentation: Drive test and learn initiatives across new formats, platforms, and audience strategies.</li><li>Governance & Compliance: Ensure adherence to P&G media guidelines, brand safety standards, and measurement frameworks.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Role Requirements</p><ul><li>Bachelor s or Master s degree in Marketing, Communications, Business, or related field</li><li>3 - 7 years of media experience, ideally within FMCG, digital agencies, or performance driven organizations.</li><li>Proven expertise in digital media planning, performance marketing, and data driven optimization.</li><li>Strong understanding of Saudi consumer behavior, media platforms, and local market dynamics.</li><li>Hands on experience with programmatic platforms, social ads managers, search tools, and measurement dashboards.</li><li>Demonstrated ability to manage large media budgets and deliver measurable business impact.</li><li>Experience leading media agencies and cross functional teams.</li></ul>
<p>Syarah is on a mission to change how people buy their cars in Saudi and the Middle East. We offer buyers an end-to-end digital car buying experience where they can buy their next car from the comfort of their living rooms. Under the hood, we build systems to manage the sourcing of cars, inspection, photography, merchandising, reconditioning, financing, insurance, shipping, and many more. Our goal is to turn the car buying into an experience of delight, comfort, and peace of mind. We are on the lookout for ambitious, competitive, growth-minded professionals to help us continue to harness technology to delight our customers and achieve our ambitious growth objectives in the auto sector.</p><p>The sales employee is the person concerned with implementing the sales goals within the company receiving all directions from the supervisor or his direct manager and working to implement them accurately, and therefore he is the executive circle in the field of sales.</p><p>Responsibilities:</p><ul><li>Engage with potential customers and guide them through the buying process.</li><li>Clearly explain the features and specifications of available vehicles.</li><li>Outline the steps required to complete the car purchase process.</li><li>Address customer inquiries regarding vehicles and the purchase procedure.</li><li>Escort customers to inspect and test vehicles.</li><li>Collect and process necessary documents between the customer, showroom, and finance company.</li><li>Negotiate car prices and trade-in values for customer vehicles.</li><li>Coordinate with management and vehicle owners to finalize sales procedures.</li><li>Negotiate purchase prices with suppliers to maximize company profits.</li><li>Follow up with previous customers to ensure satisfaction with their vehicles and address any concerns.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>1. Professional appearance.</p><p>2. Excellent persuasive verbal communication skills.</p><p>3. Time management skills and willingness to take the initiative.</p><p>4. Knowledge of the automotive industry and technical aspects of vehicles.</p><p>5. Good knowledge of the basics of selling and negotiation.</p><p>6. 3-5 years of previous sales or customer service experience is preferred.</p><p>7. Computer skills and Microsoft Office skills.</p><p>8. Proficiency in English is essential.</p>
<p><strong>Role Purpose</strong><br>Lead Tahreez s controllership and treasury functions, ensuring the integrity of financial reporting, robust internal controls, effective cash and liquidity management, and full compliance with Saudi regulatory and tax requirements (ZATCA, SOCPA-endorsed IFRS).</p><p><strong>Controllership</strong><br>Own the monthly, quarterly, and annual close cycle; ensure financial statements comply with IFRS as adopted by SOCPA<br>Design, implement, and monitor internal controls; manage relationships with external auditors and regulators<br>responsabile of all end to end accounting operations: AP, AR, payroll (including GOSI/WPS compliance), general ledger, fixed assets, and revenue recognition<br>Ensure timely and accurate statutory filings, including VAT and Zakat/corporate tax filings with ZATCA<br>Advise on accounting treatment for new contracts, products, or business lines<br>Foster automation of transaction activities</p><p><strong>Treasury</strong><br>Manage cash flow forecasting, working capital, and liquidity across all entities/accounts<br>Oversee banking relationships, facilities, and credit lines; negotiate terms with local and regional banks<br>Manage FX exposure, hedging strategies, and intercompany funding/loans<br>Ensure compliance with SAMA regulations and banking covenants<br>Optimize debt structure and capital allocation in coordination with the CFO<br>Oversee investment of surplus cash in line with board-approved policies</p><p><strong>Leadership & Reporting</strong><br>Partner with FP&A on budgeting, financial planning, and decision support<br>Build and mentor a high-performing accounting and treasury team<br>Drive process automation and ERP/TMS optimization<br>Report financial performance, cash position, and risk to the CFO and executive leadership; support board/audit committee reporting as needed</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Accounting, Finance, or related field; CPA, SOCPA, ACCA, or CTP preferred 10+ years of progressive experience in accounting/treasury, with 3 5+ years in a senior controllership leadership role Strong knowledge of IFRS, Zakat/tax regulations in KSA, SAMA guidelines, and preferably also treasury management systems Experience with banking negotiations, cash pooling, FX risk management, Experience in enhancing ERP systems Experience navigating GOSI, WPS, and Nitaqat requirements Fluency in English required; Arabic</p>
<h2 class="h5">Job description</h2>
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Anti Fraud & Compliance Systems, IT Manager
<p>Location: Riyadh, Saudi Arabia</p><br>
About the Client
<p>Our client is a leading banking group seeking an Anti Fraud & Compliance Systems, IT Manager to oversee the technology platforms supporting financial crime compliance, sanctions screening, transaction monitoring and fraud prevention across its KSA operations.</p><br>
Key Responsibilities
<ul>
<li>Own the technology strategy, roadmap and governance for financial crime and anti-fraud systems, ensuring alignment with SAMA requirements and wider business objectives.</li>
<li>Oversee key platforms covering sanctions and name screening, AML transaction monitoring, investigations and fraud detection, ensuring ongoing effectiveness, availability and regulatory compliance.</li>
<li>Lead system upgrades, migrations and enhancements, working closely with Technology, Compliance, Fraud, business stakeholders and external vendors.</li>
<li>Manage and optimise anti-fraud technology, including SAS Fraud Management and Group-IB, alongside Firco and wider AML / Financial Crime Risk Management solutions.</li>
<li>Provide management information and reporting on system performance, alert volumes, tuning activity and regulatory metrics, while supporting audits, inspections and independent reviews.</li>
<li>Act as a senior technology partner to Compliance and Fraud functions, managing vendor relationships and ensuring timely delivery of regulatory and technology requirements.</li>
</ul>
Key Requirements
<ul>
<li>Bachelor's degree in Computer Science, Engineering, IT or a related discipline; Master's degree or MBA preferred.</li>
<li>12+ years' banking technology experience, with significant exposure to AML, sanctions, transaction monitoring, fraud and financial crime systems.</li>
<li>Strong experience with platforms such as Firco, SAS Fraud Management (SAS FMS) and enterprise fraud management solutions; Group-IB experience advantageous.</li>
<li>Proven track record managing end-to-end implementation, upgrades and application management across compliance and anti-fraud technologies.</li>
<li>Strong understanding of banking, financial crime technology and regulatory requirements, with SAMA / Saudi banking experience highly advantageous.</li>
<li>Strong stakeholder and people management skills, with the ability to provide strategic direction across technology roadmaps and work effectively with senior Compliance, Fraud and Technology stakeholders.</li>
</ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Incorta</h3>
<p style="margin:0 0 12px; ************;">Incorta is a data analytics and business intelligence platform focused on delivering business value from transactional data. The platform provides an integrated, end-to-end data experience, covering data acquisition, enrichment, visualization, and sharing. Incorta aims to reduce project implementation times, offer rapid query speeds, and maintain a unified source of truth for various workloads, including business intelligence, analytics, and machine learning. The company's cloud-based service extends its reach to businesses of all sizes.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Overview</h3>
<p style="margin:0 0 12px; ************;">Incorta Inc. is seeking a <strong style="font-weight:700;">BI Solution Engineer</strong> to join its team in Riyadh. This full-time role involves implementing and customizing Incorta's data analytics platform to meet specific customer requirements. The Solution Engineer will collaborate with customers and partners to design and execute tailored analytics strategies, ensuring technical excellence and a smooth deployment process. The position requires a combination of technical acumen, consultative skills, and effective communication, serving as an advisor to customers to help them utilize Incorta's capabilities fully. The ideal candidate will have 2-5 years of relevant experience.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Implement the Incorta platform based on specific business requirements and project objectives.</li>
<li style="margin:0 0 6px;">Collaborate with customers to define an overarching analytics strategy aligned with Incorta’s technical capabilities.</li>
<li style="margin:0 0 6px;">Conduct technical discovery sessions to introduce the Incorta platform across various use cases and industries.</li>
<li style="margin:0 0 6px;">Estimate the scope and level of effort required for implementation and integration work.</li>
<li style="margin:0 0 6px;">Write clear and detailed technical design documentation for delivered solutions.</li>
<li style="margin:0 0 6px;">Support the onboarding and enablement of customers and partners through hands-on configuration and guidance.</li>
<li style="margin:0 0 6px;">Work effectively within a cross-functional environment that includes clients, partners, and internal Incorta teams.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Experience and Skills</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">2-5 years of experience in a relevant field.</li>
<li style="margin:0 0 6px;">Strong technical acumen.</li>
<li style="margin:0 0 6px;">Consultative thinking abilities.</li>
<li style="margin:0 0 6px;">Excellent communication skills.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3>
<p style="margin:0 0 12px; ************;">This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a cross-functional environment, interacting with clients, partners, and internal Incorta teams to achieve project goals.</p>
<h3><strong>About the Role</strong></h3><p>MAJID AL FUTTAIM is seeking a <strong>Manager - Expansion</strong> to join its team in Riyadh. This full-time role is crucial for implementing the expansion plan for retail Discount stores across Saudi Arabia and identifying new market opportunities to achieve growth targets. The role holder will ensure all assigned projects are completed on time and within budget, while assisting in site identification and selection for the expansion plan.</p><h3><strong>Key Responsibilities</strong></h3><ul><li>Manage and execute expansion plans aligned with strategic objectives, including site identification, feasibility studies, and negotiation of lease terms for new retail locations.</li><li>Conduct market evaluations, competitor analysis, and identify new business opportunities to support country development programs and regional growth.</li><li>Oversee end-to-end project management, ensuring timely execution within budget, efficient resource utilization, and smooth coordination across internal departments and external partners.</li><li>Monitor project performance against KPIs, prepare regular reports for management, and ensure compliance with legal, regulatory, and contractual obligations.</li><li>Develop and implement policies, processes, and action plans to enhance profitability and productivity, while advising local teams on retail innovations and best practices.</li><li>Manage contractor and consultant selection, ensure adherence to agreements, and oversee risk assessments and audits for successful project delivery.</li><li>Provide mentorship and training to build a strong talent pipeline, ensuring performance management and continuous development of team capabilities.</li><li>Prepare periodic business reports and maintain alignment with corporate policies, ensuring governance and compliance across all expansion activities.</li></ul><h3><strong>Required Experience</strong></h3><ul><li>Candidates should possess 8 years of relevant experience.</li></ul><h3><strong>About MAJID AL FUTTAIM</strong></h3><p>MAJID AL FUTTAIM has established itself as a regional market leader over the past 27 years. The company is dedicated to creating memorable experiences and fostering happiness.</p><h3><strong>Work Environment</strong></h3><ul><li>Work within a collaborative environment alongside over 45,000 diverse and talented colleagues.</li><li>The team operates under a unified Leadership Model, promoting a positive and forward-looking atmosphere.</li></ul><h3><strong>Application Information</strong></h3><p>This is a full-time position based in Riyadh. Salary details will be discussed during the interview process.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">Qiddiya is seeking an Assistant Manager, Assets Infrastructure Delivery, to join their team in Riyadh, Saudi Arabia. This full-time role is responsible for supporting the planning, coordination, and delivery of technology infrastructure projects across Qiddiya's assets and developments. The position ensures the successful implementation of IT infrastructure solutions, manages project activities, and coordinates with stakeholders and vendors to deliver technology services in line with business requirements and organizational standards.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Support the end-to-end delivery of technology infrastructure projects across Qiddiya assets, facilities, and developments.</li>
<li style="margin:0 0 6px;">Coordinate the implementation of network, connectivity, workplace technology, security, and data center infrastructure solutions.</li>
<li style="margin:0 0 6px;">Monitor project schedules, milestones, deliverables, and dependencies to ensure timely execution.</li>
<li style="margin:0 0 6px;">Support the transition of completed projects to operations and service teams.</li>
<li style="margin:0 0 6px;">Coordinate with internal stakeholders, consultants, contractors, and technology vendors throughout the project lifecycle.</li>
<li style="margin:0 0 6px;">Assist in reviewing project requirements, technical designs, and implementation plans.</li>
<li style="margin:0 0 6px;">Support infrastructure capacity planning and technology readiness activities.</li>
<li style="margin:0 0 6px;">Track project progress and provide regular status updates to management.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Vendor and Stakeholder Management</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Manage relationships with external vendors, service providers, and contractors.</li>
<li style="margin:0 0 6px;">Coordinate vendor activities, deliverables, and project schedules.</li>
<li style="margin:0 0 6px;">Support procurement activities, including technical evaluations, quotations, purchase requests, and contract execution.</li>
<li style="margin:0 0 6px;">Facilitate meetings and workshops with business and technical stakeholders.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Governance and Reporting</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Maintain project documentation, trackers, and governance records.</li>
<li style="margin:0 0 6px;">Prepare project dashboards, progress reports, risk registers, and executive presentations.</li>
<li style="margin:0 0 6px;">Monitor project risks, issues, dependencies, and change requests.</li>
<li style="margin:0 0 6px;">Ensure compliance with organizational standards, policies, and governance frameworks.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Infrastructure Readiness and Handover</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Support testing, commissioning, and operational readiness activities.</li>
<li style="margin:0 0 6px;">Coordinate infrastructure handover activities with operations and support teams.</li>
<li style="margin:0 0 6px;">Ensure all project deliverables, documentation, and acceptance criteria are completed.</li>
<li style="margin:0 0 6px;">Support post-implementation reviews and lessons learned activities.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Bachelor's degree in Information Technology, Computer Engineering, Computer Science, Telecommunications, or a related field.</li>
<li style="margin:0 0 6px;">Professional certifications such as PMP, PRINCE2, ITIL, CCNA, or equivalent are preferred.</li>
<li style="margin:0 0 6px;">Minimum of 5-7 years of experience in IT infrastructure delivery, technology project management, or enterprise infrastructure operations.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">Intelligent Solutions HR is seeking an experienced <strong style="font-weight:700;">Business Process Manager</strong> for a client in the reinsurance sector. This full-time position is based in Riyadh and focuses on driving business process management and continuous improvement initiatives across the organization. The role involves optimizing end-to-end workflows, strengthening process governance, and delivering measurable improvements across key business functions.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Context</h3>
<p style="margin:0 0 12px; ************;">The Business Process Manager will work closely with senior stakeholders in Underwriting, Claims, Actuarial, and IT. This position requires translating business requirements into efficient, scalable, and risk-aware processes. The successful candidate will shape the Business Process Management (BPM) strategy within the organization.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Develop and implement the BPM strategy, ensuring alignment with business and regulatory objectives.</li>
<li style="margin:0 0 6px;">Establish and maintain company-wide process governance frameworks, standards, and documentation.</li>
<li style="margin:0 0 6px;">Prioritize process improvement initiatives based on business value, ROI, risk reduction, and regulatory requirements.</li>
<li style="margin:0 0 6px;">Map and analyze As-Is processes, identify inefficiencies and root causes, and design optimized To-Be workflows.</li>
<li style="margin:0 0 6px;">Facilitate process workshops with Underwriting, Claims, Actuarial, and other business teams.</li>
<li style="margin:0 0 6px;">Act as a key liaison between business functions and IT to support effective process transformation.</li>
<li style="margin:0 0 6px;">Develop and monitor process performance metrics, including cycle times, error rates, and operational efficiency.</li>
<li style="margin:0 0 6px;">Develop Standard Operating Procedures (SOPs), process documentation, and training materials for business users.</li>
<li style="margin:0 0 6px;">Track and report operational efficiency improvements and key BPM initiatives to senior management.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Requirements</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">A minimum of 10 years of experience in a relevant field.</li>
<li style="margin:0 0 6px;">Strong expertise in the reinsurance sector.</li>
<li style="margin:0 0 6px;">Demonstrated experience in business process management and continuous improvement initiatives.</li>
<li style="margin:0 0 6px;">Ability to translate business requirements into efficient processes.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3>
<p style="margin:0 0 12px; ************;">This role is a full-time position located in Riyadh, Saudi Arabia. The Business Process Manager will operate within a leading organization in the reinsurance sector, collaborating with various departments and senior stakeholders.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Process</h3>
<p style="margin:0 0 12px; ************;">Further details regarding the salary for this position will be discussed during the interview process.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">Fursan Travel is seeking an <strong style="font-weight:700;">Assistant Operations Manager</strong> for its Elite Services division in Riyadh, Saudi Arabia. This full-time role focuses on delivering world-class travel planning and concierge services to high-profile clientele, ensuring seamless end-to-end travel experiences for VIP guests.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Overview</h3>
<p style="margin:0 0 12px; ************;">The Assistant Operations Manager will join an elite division, managing bespoke travel itineraries and providing 24/7 support for high-net-worth individuals and VIP clients. The position requires exceptional attention to detail, superior communication skills, and hands-on experience with travel reservation systems, particularly in luxury travel and lifestyle needs.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Manage and curate bespoke travel itineraries for high-net-worth individuals (HNWIs) and VIP clients.</li>
<li style="margin:0 0 6px;">Handle all aspects of travel planning, including flight bookings (commercial and private), luxury accommodations, ground transportation, and exclusive reservations.</li>
<li style="margin:0 0 6px;">Utilize Amadeus or equivalent GDS to issue and modify air tickets in real-time.</li>
<li style="margin:0 0 6px;">Liaise with airlines, hotel groups, DMCs, private jet charters, and luxury service providers.</li>
<li style="margin:0 0 6px;">Act as a single point of contact for VIP clients and provide 24/7 support before and during travel.</li>
<li style="margin:0 0 6px;">Prepare customized travel reports, expense tracking, and post-travel feedback summaries.</li>
<li style="margin:0 0 6px;">Anticipate client needs and exceed expectations through discreet, proactive service.</li>
<li style="margin:0 0 6px;">Maintain client confidentiality, preferences, and special requirements with the utmost professionalism.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">5-10 years of experience in a relevant field.</li>
<li style="margin:0 0 6px;">Demonstrated experience with travel reservation systems, such as Amadeus or equivalent GDS.</li>
<li style="margin:0 0 6px;">Proven ability to manage complex travel arrangements for high-profile clientele.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Skills</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Exceptional attention to detail.</li>
<li style="margin:0 0 6px;">Superior communication skills.</li>
<li style="margin:0 0 6px;">Proactive and service-driven approach.</li>
<li style="margin:0 0 6px;">Well-versed in luxury travel and lifestyle needs.</li>
<li style="margin:0 0 6px;">Strong organizational and problem-solving abilities.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3>
<p style="margin:0 0 12px; ************;">This is a full-time position based in Riyadh, Saudi Arabia, within a division dedicated to elite services and high-profile clients. The role requires a commitment to providing 24/7 support as needed.</p>
<div> <div> <div> Job Purpose <br></div> <div> <p> <span> <span>The role holder is responsible for leading the planning, design, and optimization of customer journeys across sales and fulfillment channels to enhance the overall customer experience. This includes overseeing journey roadmaps, evaluating process effectiveness, and implementing journey innovations in alignment with business strategies. The role holder shall carry out his duties in accordance with the stipulated business policies and procedures.</span> </span> </p>
</div> </div> <div> <div> Job Responsibility <br></div> <div> <ul>
<li> <span> <span> <span> <span> <span> <span>Lead the development of strategic customer journey experiences for sales and fulfillment phases.</span> </span> </span> </span> </span> </span> </li>
<li> <span> <span> <span> <span> <span> <span>Oversee the creation and ongoing enhancement of journey design roadmaps aligned with strategic business objectives.</span> </span> </span> </span> </span> </span> </li>
<li> <span> <span> <span> <span> <span> <span>Design, evaluate, and continuously refine end-to-end sales and fulfillment journeys for business customers.</span> </span> </span> </span> </span> </span> </li>
<li> <span> <span> <span> <span> <span> <span>Collaborate with relevant journey owners to build integrated frameworks and maintain an enterprise-level journey library.</span> </span> </span> </span> </span> </span> </li>
<li> <span> <span> <span> <span> <span> <span>Assess and approve major sales processes to ensure alignment with customer-centric experience standards. </span> </span> </span> </span> </span> </span> </li>
<li> </li>
<li> <span> <span> <span> <span> <span> <span>Conduct journey performance evaluations and identify optimization opportunities across touchpoints.</span> </span> </span> </span> </span> </span> </li>
<li> <span> <span> <span> <span> <span> <span>Drive cross-functional initiatives to implement enhancements and innovation within the journey framework.</span> </span> </span> </span> </span> </span> </li>
<li> <span> <span> <span> <span> <span> <span>Support the experience-related design of sales initiatives raised by business units, ensuring consistency with journey design principles</span> </span> </span> </span> </span> </span> </li>
</ul>
</div> </div> <div> <div> Job Responsibility (cont.) <br></div> <div> <ul>
<li> <span> <span> <span> <span> <span> <span>Define journey-related KPIs and apply analytics to measure experience quality and operational efficiency.</span> </span> </span> </span> </span> </span> </li>
<li> <span> <span> <span> <span> <span> <span>Manage the policy framework and documentation related to journey design, ensuring alignment with evolving business needs.</span> </span> </span> </span> </span> </span> </li>
<li> <span> <span> <span> <span> <span> <span>Define and monitor KPIs for journey performance and propose actionable insights.</span> </span> </span> </span> </span> </span> </li>
</ul>
<p> <span> <span>Maintain and update all journey-related processes and documentation.</span> </span> </p>
</div> </div> <div> <div> Years of Experience <br></div> <div> <p> <span> <span>Minimum of 5 years of experience in a related discipline</span> </span> </p>
</div> </div> <div> <div> Nature of Experience <br></div> <div> <p> <span> <span>Prior experience in customer experience or journey design within the telecommunications industry is preferred.</span> </span> </p>
</div> </div> <div> <div> Job Band <br></div> <div> <p> <span> <span>Sr. Professional</span> </span> </p>
</div> </div> <div> <div> Skills <br></div> <div> <ul>
<li> <span> <span> <span> <span> <span>Knowledge of customer journey marketing strategies.</span> </span> </span> </span> </span> </li>
<li> <span> <span> <span> <span> <span>Strong analytical and problem-solving skills.</span> </span> </span> </span> </span> </li>
</ul>
<p> <span> <span>Excellent project management and organizational skills.</span> </span> </p>
</div> </div> <div> <div> Education <br></div> <div> <div>Bachelor Degree in Business Administration or Marketing</div> </div> </div> <div> <div> Additional Education <br></div> <div> </div> </div> <div> <div> Certifications <br></div> <div> <ul>
<li> <span> <span> <span>Relevant certifications in project management or digital marketing is recommended.</span> </span> </span> </li>
<li> <span> <span> <span> <span> <span>Certification in customer experience (CX) design is recommended</span> </span> <span> <span>.</span> </span> </span> </span> </span> </li>
</ul>
<p> <span> <span>Agile methodology certification is recommended</span> </span> <span> <span>.</span> </span> </p>
</div> </div> </div>
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Apply now <br> </div>
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