UI developer Jobs
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<span><br>POSITION SUMMARY<br>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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2+ years </div>
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Saudi Arabia </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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Job Purpose:<br>To provide and promote a professional, high-quality, front-line customer focused telephone service to all AJVA customers for various purposes, including but not limited to, answering queries and questions, handling complaints, troubleshoot problems, providing product information and performing telephonic and internet sales function within and ensuring customer satisfaction within the AJVA’s policies, procedure, and objectives.<br>KEY ACCOUNTABILITIES & ACTIVITIES:<br>Follow the day-to-day operations related to own job to ensure continuity of work.<br>Contribute to the identification of opportunities for continuous improvement of processes and practices taking into account ‘international best practice’, improvement of business processes, cost reduction and productivity improvement.<br>Assist in the preparation of timely and accurate reports of connection center to meet company and department requirements, policies and standards.<br>Responsible for being first point of contact for all customers in order to ensure high quality service delivered and maximum customer satisfaction is achieved.<br>Build and maintain long-term relationships with inquiring and/or buying customers through phone calls, emails and social media… to ensure sustained and increased sales and revenues.<br>Ensure that all calls and complaints from customers (including MCI) are dealt with prompt and resolved on-time within AJVA’s agreed policies, procedures and standards.<br>Record and maintain customer information and feedback on CRM system in comprehensible manner and forward the queries of immediate attention to the concern department personnel.<br>Coordinate and follow-up with the concern departments for the feedback on the customer concerns and queries forwarded to them.<br>Support & On-time Execute “Guaranteeing Customer Satisfaction & Loyalty” programs as per defined AJVA & FORD standards and policies.<br>Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.<br>Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.<br>JOB SPECIFICATIONS:<br>0-2 years relevant experience in a related field or industry<br>High School Certificate with preferably a Diploma in Sales, Marketing or any other related field
This opportunity is exclusively intended for institutional investors, family offices, and qualified investors with the capacity to commit €5M+ and who share our long-term vision.<br>At Ousmer Capital, we invest where the future begins. We back visionary founders at the earliest stage when the idea is still raw, the product is still taking shape, and conviction matters more than traction. Our mission is simple: identify exceptional entrepreneurs before everyone else does and provide them with the capital, network, and strategic guidance needed to build global companies. Our investment thesis focuses on technologies that will redefine industries, including Artificial Intelligence, Deep Tech, Climate Tech, Fin Tech, Digital Health, Enterprise Software, Robotics, and next-generation infrastructure.<br>We're looking for a Founding Limited Partner. This is far more than a financial commitment. We're looking for an individual or family office that wants to help build one of tomorrow's leading venture capital firms from day one. The ideal Founding Limited Partner is someone who:<br>✔️ Believes in long-term value creation rather than short-term returns.✔️ Has experience investing in venture capital, private equity, entrepreneurship, or technology.✔️ Brings not only capital but also strategic thinking, an international network, and the desire to help founders succeed.✔️ Shares our conviction that artificial intelligence will become the defining technology of this generation.✔️ Wants to participate in the governance, vision, and long-term development of Ousmer Capital.<br>As a Founding Limited Partner, you'll gain:???? Early access to proprietary investment opportunities.???? Exposure to high-potential founders building globally scalable companies.???? Direct collaboration with the fund's leadership team.???? The opportunity to shape our investment strategy and long-term vision.???? A front-row seat to the next generation of innovation.<br>At Ousmer Capital, we don't simply invest in startups. We invest in founders before the deck is perfect. We invest before the market believes. Because that's where extraordinary companies begin. If this vision resonates with you, we'd be delighted to start a confidential conversation.<br>???? Contact us to learn more: ousmercapital@gmail.com
<p>At SLS The Red Sea , our Concierge team is at the heart of connecting guests with everything the destination has to offer. As a Concierge Agent , you will be a trusted advisor throughout the guest journey, providing personalized recommendations, coordinating reservations and transportation, and helping guests discover experiences across the hotel, Shura Island, and the wider Red Sea destination. With a warm and engaging approach, you will take the time to understand each guest s preferences and turn their requests into thoughtful, seamless arrangements. Working closely with hotel teams and destination partners, you will ensure every recommendation, reservation, and special request is handled with care, accuracy, and the distinctive spirit of SLS The Red Sea .</p><p><strong>Key Responsibilities</strong></p><ul><li>Welcome guests warmly upon arrival, remain engaged throughout their stay, and ensure a personalized and memorable experience.</li><li>Serve as a trusted point of contact for guest inquiries, requests, and arrangements, delivering prompt, polished, and attentive service.</li><li>Understand guest preferences and special requests to provide thoughtful recommendations and personalized experiences.</li><li>Handle and coordinate reservations for restaurants, transportation, activities, entertainment, spa, wellness, and other guest experiences.</li><li>Create and recommend personalized activities and experiences based on individual guest preferences and interests.</li><li>Assist guests in planning their stay by providing recommendations and coordinating arrangements from initial request through completion.</li><li>Develop and maintain up-to-date knowledge of Shura Island and the wider Red Sea destination, including hotels, dining venues, attractions, activities, transportation, and guest experiences.</li><li>Confidently guide guests through available experiences across the destination and provide relevant recommendations based on their preferences.</li><li>Build and maintain professional relationships with trusted partners and service providers to support seamless guest arrangements.</li><li>Arrange and confirm transportation, including airport transfers, private drivers, taxis, and other guest mobility requirements.</li><li>Coordinate closely with Bell Desk and Valet teams to ensure smooth and seamless guest arrivals and departures.</li><li>Assist with personal arrangements and special requests, ensuring each request is handled with discretion, accuracy, and attention to detail.</li><li>Handle guest feedback and concerns professionally, ensuring timely resolution, appropriate follow-up, and communication with relevant departments.</li><li>Conduct courtesy calls for VIPs and long-stay guests when required, recording preferences and feedback to support personalized service.</li><li>Provide accurate directions and information about hotel facilities, dining venues, amenities, and experiences.</li><li>Handle guest mail, packages, deliveries, printing requests, and other personal assistance with confidentiality and care.</li><li>Log, track, and follow up on guest requests, reservations, and arrangements to ensure timely completion and accountability.</li><li>Maintain accurate records of reservations, transportation, special arrangements, and Concierge services provided.</li><li>Coordinate closely with Front Office, Housekeeping, Engineering, F&B, Guest Relations, and other departments to ensure seamless service delivery.</li><li>Maintain a professional, organized, and well-presented Concierge desk with accurate and updated guest information and resources.</li><li>Support the onboarding and training of new colleagues on Concierge standards, guest engagement, and operational procedures when required.</li><li>Assist with hotel tours, site inspections, Guest Relations, and Front Office activities when required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 1-2 years of experience in a guest-facing role, preferably within an upscale, luxury, or lifestyle hotel environment.</li><li>Fluency in English is essential, with excellent communication and conversational skills and a confident, polished, and engaging manner.</li><li>Strong understanding of luxury guest service standards with awareness and respect for local culture and customs.</li><li>Excellent organizational and multitasking skills with strong attention to detail and follow-through.</li><li>Proficiency in Microsoft Office applications and confidence using digital tools.</li><li>Familiarity with hotel systems such as Opera PMS, MessageBox, or similar guest service platforms is an advantage.</li><li>Strong interpersonal and problem-solving skills with the ability to respond confidently and creatively to a wide range of guest requests.</li><li>Proactive, resourceful, and guest-focused with a genuine passion for creating personalized and memorable experiences.</li><li>Professional appearance and demeanor with the ability to represent the SLS brand confidently.</li><li>Collaborative team player with a strong sense of ownership and accountability for the guest experience.</li></ul>
<p><br></p><p>Job Description At SLS The Red Sea , our Concierge team is at the heart of connecting guests with everything the destination has to offer. As a Concierge Agent , you will be a trusted advisor throughout the guest journey, providing personalized recommendations, coordinating reservations and transportation, and helping guests discover experiences across the hotel, Shura Island, and the wider Red Sea destination. With a warm and engaging approach, you will take the time to understand each guest s preferences and turn their requests into thoughtful, seamless arrangements. Working closely with hotel teams and destination partners, you will ensure every recommendation, reservation, and special request is handled with care, accuracy, and the distinctive spirit of SLS The Red Sea .</p><p>Key Responsibilities</p><ul><li>Welcome guests warmly upon arrival, remain engaged throughout their stay, and ensure a personalized and memorable experience.</li><li>Serve as a trusted point of contact for guest inquiries, requests, and arrangements, delivering prompt, polished, and attentive service.</li><li>Understand guest preferences and special requests to provide thoughtful recommendations and personalized experiences.</li><li>Handle and coordinate reservations for restaurants, transportation, activities, entertainment, spa, wellness, and other guest experiences.</li><li>Create and recommend personalized activities and experiences based on individual guest preferences and interests.</li><li>Assist guests in planning their stay by providing recommendations and coordinating arrangements from initial request through completion.</li><li>Develop and maintain up-to-date knowledge of Shura Island and the wider Red Sea destination, including hotels, dining venues, attractions, activities, transportation, and guest experiences.</li><li>Confidently guide guests through available experiences across the destination and provide relevant recommendations based on their preferences.</li><li>Build and maintain professional relationships with trusted partners and service providers to support seamless guest arrangements.</li><li>Arrange and confirm transportation, including airport transfers, private drivers, taxis, and other guest mobility requirements.</li><li>Coordinate closely with Bell Desk and Valet teams to ensure smooth and seamless guest arrivals and departures.</li><li>Assist with personal arrangements and special requests, ensuring each request is handled with discretion, accuracy, and attention to detail.</li><li>Handle guest feedback and concerns professionally, ensuring timely resolution, appropriate follow-up, and communication with relevant departments.</li><li>Conduct courtesy calls for VIPs and long-stay guests when required, recording preferences and feedback to support personalized service.</li><li>Provide accurate directions and information about hotel facilities, dining venues, amenities, and experiences.</li><li>Handle guest mail, packages, deliveries, printing requests, and other personal assistance with confidentiality and care.</li><li>Log, track, and follow up on guest requests, reservations, and arrangements to ensure timely completion and accountability.</li><li>Maintain accurate records of reservations, transportation, special arrangements, and Concierge services provided.</li><li>Coordinate closely with Front Office, Housekeeping, Engineering, F&B, Guest Relations, and other departments to ensure seamless service delivery.</li><li>Maintain a professional, organized, and well-presented Concierge desk with accurate and updated guest information and resources.</li><li>Support the onboarding and training of new colleagues on Concierge standards, guest engagement, and operational procedures when required.</li><li>Assist with hotel tours, site inspections, Guest Relations, and Front Office activities when required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 1 2 years of experience in a guest-facing role, preferably within an upscale, luxury, or lifestyle hotel environment.</li><li>Fluency in English is essential, with excellent communication and conversational skills and a confident, polished, and engaging manner.</li><li>Strong understanding of luxury guest service standards with awareness and respect for local culture and customs.</li><li>Excellent organizational and multitasking skills with strong attention to detail and follow-through.</li><li>Proficiency in Microsoft Office applications and confidence using digital tools.</li><li>Familiarity with hotel systems such as Opera PMS, MessageBox, or similar guest service platforms is an advantage.</li><li>Strong interpersonal and problem-solving skills with the ability to respond confidently and creatively to a wide range of guest requests.</li><li>Proactive, resourceful, and guest-focused with a genuine passion for creating personalized and memorable experiences.</li><li>Professional appearance and demeanor with the ability to represent the SLS brand confidently.</li><li>Collaborative team player with a strong sense of ownership and accountability for the guest experience.</li></ul>
About the Role We are looking for an experienced MRO/OEM Key Account Manager to drive the development of priority industrial market segments and build recurring Electrical business across Saudi Arabia.<br>Responsibilities Develop customer needs into quotations, repeat orders, and framework agreements. Coordinate with the Director of Market Development, Product Managers, Suppliers, and Supply Chain. Identify portfolio gaps and support supplier/product selection. Manage the segment pipeline, revenue, margin, and account-development plans. Manage customer-specific inventory and minimize speculative stocking. Lead key strategic opportunities and expand relationships with major industrial customers.<br>Qualifications Bachelor’s degree in Electrical Engineering or a related discipline.<br>Required Skills Minimum 5 years of relevant experience in Saudi Arabia. Strong experience in Electrical Distribution, Industrial Sales, MRO, or Key Account Management. Experience working with industrial end users. Proven experience in Key Account Development, Business Development, Segment Management, framework agreements, and solution selling. Good knowledge of LV Distribution, Control Components, and Electrical MRO products. Established relationships with Saudi industrial customers. Strong commercial, negotiation, and account-development skills. Ability to work cross-functionally with Sales, Product Management, Technical Teams, Suppliers, and Supply Chain.<br>Equal Opportunity Statement Priority will be given to candidates with strong Saudi-market MRO/OEM experience and an established industrial customer network.
<h3 >About Refad and the Role</h3>
<p >Refad is seeking a dedicated <strong >Project Execution Manager</strong> to join our team in Al Khobar, Eastern Region. This is a full-time position focused on overseeing the successful delivery of development projects.</p> <h3 >Role Overview</h3>
<p >The Project Execution Manager will be responsible for leading and managing the entire execution lifecycle of development projects, from initial mobilization through to final handover. This role ensures that all projects are completed on time, within budget, and in full compliance with established quality, safety, and regulatory standards.</p> <h3 >Key Responsibilities</h3>
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<li >Lead all project execution activities, from mobilization to project handover.</li>
<li >Ensure projects are delivered strictly according to approved schedules and budgets.</li>
<li >Monitor contractor performance and foster accountability across all project teams.</li>
<li >Oversee quality assurance, compliance, and Health, Safety, and Environment (HSE) requirements throughout the project execution phase.</li>
<li >Coordinate effectively with consultants, contractors, property management, and various internal stakeholders.</li>
<li >Manage project risks, claims, disputes, and other execution challenges as they arise.</li>
<li >Support operational readiness and facilitate smooth project transitions to end users.</li>
</ul> <h3 >Required Experience</h3>
<p >Candidates for this position should possess <strong >5 to 10 years of relevant experience</strong> in project execution and management within the development sector.</p> <h3 >Work Location and Type</h3>
<p >This full-time role is based in Al Khobar, within the Eastern Region of Saudi Arabia.</p> <h3 >Application Process</h3>
<p >We invite qualified candidates to submit their applications for this role.</p>
<h2 class="h5">Job description</h2>
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<p><b>About toot</b></p><p> toot is a crowdlending platform operating under SAMA's regulatory framework in Saudi Arabia. We connect retail investors with SME borrowers — investors deposit funds and toot handles everything: allocation, diversification, and risk. We are in the final stages before launch.</p><p><br></p><p><b>The Role</b></p><p> The product is built. Now it needs to be owned.</p><p>We need someone who can step in, get deep into the details with the engineering team, and make sure everything we built works exactly as it should — before a single user touches it. You will act as the founder's right hand on the product side: validating, questioning, verifying, and signing off.</p><p>This is not a planning role. This is an execution and quality role at a critical moment.</p><p><br></p><p><b>What You Will Do</b></p><ul><li>Take full ownership of pre-launch testing across our mobile app (investor-facing) and web app (borrower-facing)</li><li>Work directly with the development team to validate that what was built matches what was designed and required</li><li>Build and execute test plans, test cases, and regression cycles from scratch</li><li>Identify bugs, inconsistencies, edge cases, and UX gaps — document them clearly and track them to resolution</li><li>Ensure all flows — especially onboarding, KYC, and compliance-sensitive journeys — are airtight</li><li>Act as the bridge between the founder and the engineering team, communicating priorities and blockers clearly</li><li>Flag anything that could be a risk before launch — technical, functional, or regulatory</li><li>Maintain and refine the product backlog as issues are discovered and resolved</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>What We Are Looking For</b></p><ul><li>Proven experience in a Product Owner, QA Lead, or similar role in a FinTech or regulated tech environment</li><li>Strong QA skills — test planning, bug tracking, and attention to detail</li><li>Someone who is comfortable getting into the weeds with a development team and asking hard questions</li><li>Familiarity with two-sided platforms or marketplace products is a plus</li><li>Understanding of compliance-sensitive flows — KYC, onboarding, financial transactions</li><li>Knowledge of SAMA's regulatory landscape or KSA FinTech is a strong advantage</li><li>Self-sufficient — you won't be micromanaged, you will be trusted</li><li>Fluent in English — Arabic is a plus</li></ul><p><br></p><p><br></p><p><b>Why toot</b></p><p> You are joining at the most critical moment — right before launch. What you catch and fix now directly shapes the experience of our first users and the credibility of the platform. This is not a maintenance role. It is a high-impact, high-trust position at the ground floor of a regulated FinTech redefining lending in Saudi Arabia.</p></div>
Job Purpose:Lead the planning, design, development, and continuous improvement of Mawhiba’s digital solutions, applications, and platforms. The role is responsible for translating business and beneficiary needs into secure, scalable, and integrated digital solutions, while ensuring effective delivery, high-quality user experiences, and alignment with Mawhiba’s IT and digital transformation strategy.<br>Key Responsibilities & Duties:<br>Digital Solutions Planning & Business Alignment Develop and manage the digital solutions and applications roadmap in alignment with Mawhiba’s IT and digital transformation strategy. Work closely with business departments to understand their needs, prioritize digital initiatives, and translate requirements into practical technical solutions. Evaluate existing applications and platforms and identify opportunities for modernization, integration, and improvement. Establish performance indicators to measure the effectiveness, adoption, and impact of digital solutions.<br>Solution Design & Development Lead the design and development of enterprise applications, digital platforms, and integrated solutions in accordance with approved technical and architectural standards. Oversee solution architecture, application integrations, APIs, and technical requirements to ensure scalability, reliability, security, and maintainability. Ensure digital solutions are designed to support integration with internal systems, external platforms, and relevant national digital services. Coordinate with infrastructure, operations, cybersecurity, data, and enterprise architecture functions to ensure the readiness and successful implementation of digital solutions.<br>Digital Products, Delivery & Quality Manage the full lifecycle of digital products and solutions, from requirements analysis and design through development, testing, launch, and continuous improvement. Lead digital delivery using suitable agile methodologies and ensure initiatives are delivered within the approved scope, timeline, budget, and quality standards. Oversee user experience and interface design, quality assurance, application testing, release readiness, and post-launch performance. Monitor usage data, beneficiary feedback, and solution performance to identify improvement opportunities and enhance digital adoption. Ensure proper documentation of solution architecture, integrations, technical requirements, testing results, and application support procedures.<br>Vendors, Governance & Innovation Manage technology vendors and delivery partners, monitor their performance, and ensure compliance with contractual requirements and agreed service levels. Ensure effective knowledge transfer from vendors and delivery partners to internal teams. Promote the adoption of relevant emerging technologies, including artificial intelligence, automation, and low-code solutions, based on business value and institutional needs. Ensure compliance with applicable digital governance, cybersecurity, data protection, and technical standards. Contribute to the preparation and monitoring of the department’s budget and technology requirements.<br>Leadership & Performance Management Lead, develop, and empower the Digital Solutions Development team to achieve departmental objectives. Set individual and team objectives, monitor performance, provide continuous feedback, and support the professional development of team members. Establish a high-performance environment that promotes collaboration, innovation, accountability, and continuous improvement. Monitor delivery progress, manage risks and priorities, and provide regular reports to the General Manager of Information Technology & Digital Solutions. Coordinate with internal stakeholders and external partners to ensure alignment and successful delivery of digital initiatives.<br>Qualifications Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Information Technology, Computer Engineering, or a related field. Relevant professional certifications in project management, agile delivery, digital product management, solution architecture, or cloud technologies are preferred.<br>Experience Minimum 8 years of total professional experience. At least 4 years of experience in a leadership position.
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<p><b>Who We Are</b></p><br><br><br><p>At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.</p><br><br><br><p><b>Our Global Reach</b></p><br><br><br><p>JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.</p><br><br><br><p>Learn more about who we are and what we do: <span><u>https://www.jingdonglogistics.com/</u></span></p><br><br><br><p><b>What We Offer</b></p><br><br><br><p>Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.</p><br><br><br><p><b>About The Team</b></p><br><br><br><p>You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.</p><br><br><br><br><br><ul><li><b>Government Relations Building and Maintenance: </b>Establish and expand communication channels with government departments (such as postal management, commerce, emergency management, etc.), maintain government-enterprise relationships through daily interface, reception, and research visits to enhance company social image and build external resource channels for business development.<br></li><li><b>Policy Research and Resource Acquisition:</b> Track government policies, regulations, and industry dynamics, analyze policy impact on business, assist in formulating response strategies; integrate internal resources to advance project applications, strive for policy support, funding, and honor recognition to guide government resources towards the company.<br></li><li><b>Crisis Handling and Compliance Assurance:</b> Early warning and handle sudden regulatory events involving market supervision, fire protection, etc., coordinate internal and external resources for crisis public relations; ensure company qualifications and licenses are compliant, assist in responding to regulatory inspections to reduce operation risks and ensure business legality and compliance.<br></li><li><b>Government Affairs Communication and Project Collaboration: </b>Represent the company in government meetings and activities, receive government leader visits; write talking points, official documents, etc., collaborate with business departments to formulate government cooperation plans, promote government-enterprise cooperation project implementation and solve business pain points.<br></li><li><b>Cross-Department Collaboration and Brand Enhancement:</b> Collaborate with internal company teams, integrate resources to respond to government needs; disseminate enterprise concepts to enhance company reputation in government and industry circles, provide public relations support for business expansion.<br></li><li><b>Relationship Expansion Maintenance: </b>Actively establish and expand contacts with government, associations, and other relevant institutions, including but not limited to postal management, public security, medical insurance bureaus, etc., maintain long-term stable cooperative relationships to build resource channels for company development.<br></li><li><b>Policy Research Application: </b>Research and track government policy regulations and information dynamics, analyze impact on company business, propose demands based on company operation strategies, strive for policy support and resources to provide forward-looking suggestions for company development.<br></li><li><b>Official Documents and Conference Affairs Handling: </b>Responsible for writing official documents, reports, and talking points for government communication, handle conference affairs for government leader visits and meetings to showcase company's good image.<br></li><li><b>Crisis Emergency Handling: </b>Effectively handle and respond to various urgent and sudden regulatory events to maintain company and industry stability, help local institutions with risk prevention and crisis public relations.<br></li><li><b>Business Expansion Support: </b>Leverage government relations to introduce business, conduct expansion cooperation in specific business areas (such as online medical insurance drug purchases), explore market opportunities and promote project implementation.<br></li><li><b>License Compliance Management:</b> Ensure company qualifications and licenses comply with regulatory and legal requirements to avoid potential crisis regulatory events.<br></li><li><b>Internal Collaboration Communication: </b>Understand company business thoroughly, grasp departmental needs, formulate and optimize government cooperation plans, closely collaborate with internal teams to provide support for business development.<br></li><li><b>Industry Activity Participation: </b>Represent company in various important activities and conferences, participate in industry projects and research topics, promote standard formulation to enhance company industry influence.</li></ul><br><br><p><i>At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.</i></p><br><br><br><p><b>Ready to apply?</b></p><br><br><br><p>Take the next step in your career, apply now and explore the opportunities we have to offer.</p><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>The Senior Site Manager is responsible for managing the construction of one or more sites. He/She sets up and monitors the overall organization of the sites in conjunction with the Site supervisors . He/She must comply with all the safety, quality and technical regulations and standards in force. He/She is also responsible for ensuring that the works progress smoothly in compliance with costs, deadlines and resources. He/She reports to the Head of Regional Site Teams (regularly) and reports functionally to the Operation Manager of the GCP Ops Site Works department. He/She is responsible for site record management and provides feedback at site closure.</p><p>1.Schedule Drafting and Monitoring</p><ul><li>Ensure compliance with the approved project schedule.</li><li>Supervise the preparation and monitoring of site schedules in coordination with the Site Works Coordinator.</li><li>Track project progress and implement corrective actions to maintain schedule commitments.</li></ul><p>2. Budget Management</p><ul><li>Validate project objectives, costs, timelines, and resources with the Project Manager based on the approved estimate and internal contract.</li><li>Organize site activities in line with budget objectives.</li><li>Identify opportunities to reduce project expenditure.</li><li>Monitor budget variances and explain discrepancies through monthly reporting.</li><li>Maintain NCR, opportunities, and claims registers.</li><li>Identify, assess, and mitigate project and site risks.</li></ul><p>3. Project Preparation</p><ul><li>Prepare the project before site mobilization in coordination with: Project Manager Site Works Coordinator GCP/Ops Operations Department Relevant supporting departments</li><li>Participate in: Design reviews Contract kick-off meetings Site mobilization planning</li><li>Prepare the internal contract budget in coordination with the Site Works Coordinator.</li><li>Define assembly and installation methodologies according to project requirements.</li><li>Communicate execution plans to Site Supervisors.</li><li>Establish site organization, facilities, and office setup.</li></ul><p>4. Project and Site Management</p><ul><li>Ensure compliance with site organization requirements defined by the Project Manager and Operations team.</li><li>Manage site execution in accordance with: Technical specifications Contract requirements Assignment orders Quality Plan HSE Plan Company procedures</li><li>Manage site activities in coordination with Site Supervisors.</li><li>Oversee receiving, inspection, and storage of equipment on site.</li><li>Ensure all work execution, testing, commissioning activities, and site resources comply with local regulations and legislation.</li><li>Coordinate with the HSE Manager regarding health, safety, and environmental matters.</li><li>Provide technical support to the Site Works Coordinator when required.</li></ul><p>5. Quality Assurance and Service Delivery</p><ul><li>Establish and maintain a site quality plan.</li><li>Ensure compliance with the Quality Management System.</li><li>Control customer-supplied materials incorporated into the works.</li><li>Monitor quality performance, including NCR management.</li><li>Assess customer facilities and recommend improvement opportunities.</li><li>Ensure testing, monitoring, and commissioning equipment is: Maintained Calibrated Inspected Properly transported and stored</li></ul><p>6. As-Built Documentation Management</p><ul><li>Ensure all site personnel and subcontractors update construction drawings with site modifications.</li><li>Verify all red-marked drawings are completed and submitted to the Design Office.</li><li>Support the preparation of final "As-Built" documentation upon project completion.</li></ul><p>7. Reporting and Interface with Project Management</p><ul><li>Prepare and submit project reports in coordination with the Site Works Coordinator, including: Monthly status reports Progress reports Budget variance reports Meeting minutes Transportation damage reports Equipment arrival reports Final stock reports Operating incident reports Equipment incident reports Non-conformance reports</li><li>Maintain regular communication with the Project Manager and Operations team.</li></ul><p>8. End-of-Project Activities</p><ul><li>Prepare documentation required for project closeout and lessons learned.</li><li>Coordinate the end-of-project review and feedback process.</li><li>Consolidate and verify all project documentation, including: Assembly records Test reports Commissioning records Site drawings</li><li>Submit final approved documentation to the Project Manager and customer.</li></ul><p>9. Health, Safety and Environment (HSE) Management</p><ul><li>Ensure compliance with: Local regulations Schneider Electric safety requirements Customer HSE requirements</li><li>Verify that personnel assigned to site possess the required: Skills Experience Certifications Authorization levels</li><li>Develop, implement, maintain, and update: Site Safety Plans Risk Assessments</li><li>Ensure Field Service Representatives (FSRs) and subcontractors comply with HSE requirements.</li><li>Conduct regular site safety inspections.</li><li>Lead periodic safety meetings and follow up on action plans.</li><li>Investigate and manage safety incidents.</li><li>Implement corrective and preventive actions for safety-related issues.</li></ul><p>10. Authority</p><ul><li>Monitor, document, and report HSE KPIs and performance metrics.</li><li>According to the skills, means and authority, the site manager has overall responsibility for the EHS aspects on sites for which he/she is responsible.</li></ul><p>11. Schneider Electric charter of values and instructions</p><ul><li>Comply with the Schneider Electric charter of values and make sure that it is complied with on site by the personnel.</li><li>Comply with Schneider Electric instructions and ensure that they are complied with by the personnel</li></ul><p><strong>Desired Candidate Profile</strong></p><h4>Level of education required</h4><p>Mandatory schooling, Vocational education, SGCP /Opsialized school, Undergraduate, University degree, PhD</p><h4>Team management</h4><p>Flexibility & Reliability, Focus on technical details & Customer focus, Team player</p><p>Ability to communicate (written, verbal) in clear and synthetic manner on technical issues/topics.</p><p>Good Software tools literacy: MS Office (MS Project), Acrobat, AutoCAD, Outlook, Testing device software(Omicron), Protection Relays Setting software</p><p>Advanced Knowledge of Medium voltage/Low voltage equipment, Power stations and principles, The latest technologies and commissioning test principles</p><p>Confirmed experience or litteracy with any of Schneider Equipment for MV (Premset, MCSET, PIX), Protection Relays (SEPAM, Micom, Easergy), UPS APC Symmetra and LV Distribution panels(Blokset, Okken, Prisma) is advantage</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>What if you could do the kind of work the world needs?<br><br>At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.</p><br><p><span>As a Senior Project Manager, you are responsible for the strategic leadership and successful delivery of complex, multi-disciplinary projects, with a focus on mixed-use and commercial developments, from early concept through to completion.</span></p><br><p><span>The role requires a highly proactive and commercially astute approach, ensuring delivery aligns with client objectives, project requirements, operational considerations, and programme commitments. You will lead project teams, drive decision-making, and manage key stakeholder relationships, ensuring high-quality outcomes across all stages of design and delivery.</span></p><br><p><span>You are expected to operate with a high degree of autonomy, provide leadership across multiple workstreams, and act as a trusted advisor to clients.</span></p><br><br>Responsibilities:<br><p><span><strong>Contract & Scope</strong></span></p><br><ul><li><span>Lead project set-up, including contract finalisation, internal alignment, and mobilisation of the team.</span></li><li><span>Fully understand and manage the contract, ensuring compliance with key obligations and deliverables.</span></li><li><span>Define, agree, and manage scope across all disciplines, ensuring clarity of responsibilities.</span></li><li><span>Lead the appointment and coordination of sub-consultants, including scope, fees, and agreements.</span></li><li><span>Identify and manage changes to scope, leading variation preparation, negotiation, and agreement with the client.</span></li><li><span>Ensure all deliverables meet WSP quality standards and client expectations.</span></li></ul><p><span><strong>Communication & Team Leadership</strong></span></p><br><ul><li><span>Act as the primary interface with clients, consultants, contractors, end users, and key stakeholders.</span></li><li><span>Provide clear leadership, establishing a high-performing "one team" culture.</span></li><li><span>Lead client engagement, workshops, and presentations, including executive-level reporting.</span></li><li><span>Manage complex stakeholder environments, including developers, consultants, contractors, operators, end users, and authorities.</span></li><li><span>Support clients with strategic decision-making, balancing commercial, operational, technical, and design priorities.</span></li><li><span>Proactively manage expectations, risks, and issues to maintain trust and project momentum.</span></li></ul><p><span><strong>Programme</strong></span></p><br><ul><li><span>Lead development of detailed, realistic programmes aligned with project delivery requirements and key milestones.</span></li><li><span>Manage programmes proactively, identifying and mitigating risks to delivery.</span></li><li><span>Coordinate with design teams to ensure alignment across all disciplines and project phases.</span></li><li><span>Oversee integration of design, procurement, construction, commissioning, and handover activities.</span></li><li><span>Ensure programmes reflect authority approvals, procurement strategies, construction sequencing, and phased handovers where applicable.</span></li><li><span>Work with Planning & Controls to maintain robust P6 programmes and client reporting.</span></li></ul><p><span><strong>Design & Technical Coordination</strong></span></p><br><ul><li><span>Lead multidisciplinary design coordination through all stages (Concept to IFC and construction support).</span></li><li><span>Ensure alignment between client requirements, operational objectives, and technical design solutions.</span></li><li><span>Oversee design reviews, ensuring buildability, compliance, and coordination across disciplines.</span></li><li><span>Drive high-quality outputs through structured QA/QC processes.</span></li><li><span>Ensure coordination across all project stakeholders and technical interfaces.</span></li></ul><p><span><strong>Risk Management</strong></span></p><br><ul><li><span>Establish and lead the project Risk Register, ensuring regular review and active management.</span></li><li><span>Identify key risks associated with project delivery, stakeholder requirements, authority approvals, procurement activities, and programme constraints.</span></li><li><span>Develop and implement mitigation strategies.</span></li><li><span>Escalate critical risks to senior leadership and clients as required.</span></li></ul><p><span><strong>Commercial Management</strong></span></p><br><ul><li><span>Lead all project commercial aspects, including budget management and financial reporting.</span></li><li><span>Manage project invoicing, cost tracking, and financial performance.</span></li><li><span>Lead preparation, negotiation, and agreement of variations.</span></li><li><span>Provide commercial advice to clients, particularly relating to programme impacts, scope changes, and project-related risks.</span></li></ul><p><span><strong>Delivery & Handover</strong></span></p><br><ul><li><span>Oversee project delivery through to completion, ensuring alignment with client and operational objectives.</span></li><li><span>Coordinate phased handovers and ensure effective management of interfaces between project stakeholders and delivery packages.</span></li><li><span>Ensure smooth transition between project phases, including design, supervision, construction, commissioning, and handover.</span></li><li><span>Lead project close-out, ensuring all deliverables, approvals, and documentation are complete.</span></li></ul><br>Qualifications:<br><ul><li><span>Bachelor's degree in Architecture, or a related field.</span></li><li><span>13+ years professional experience delivering complex mixed-use, commercial, or large-scale developments.</span></li><li><span>Proven track record delivering complex, multidisciplinary projects from Concept through to IFC and construction.</span></li><li><span>Demonstrable experience delivering complex multidisciplinary projects through all project lifecycle stages.</span></li><li><span>Experience working with major developers, operators, or large organizations preferred.</span></li><li><span>Experience managing large, multidisciplinary teams and multiple stakeholders.</span></li></ul><p><span>Core Competencies</span></p><br><ul><li><span>Strong leadership and ability to operate at a senior, client-facing level.</span></li><li><span>Strategic thinking with the ability to manage competing priorities.</span></li><li><span>Excellent stakeholder management within complex, multidisciplinary project environments.</span></li><li><span>Commercial acumen and contractual awareness.</span></li><li><span>Strong programme and risk management capability.</span></li><li><span>Ability to drive quality, coordination, and technical excellence.</span></li><li><span>Collaborative and proactive communication style.</span></li><li><span>Ability to lead and motivate multidisciplinary teams.</span></li><li><span>Strong understanding of health and safety in design.</span></li></ul><p><strong>Imagine a better future for you and a better future for us all.</strong><br><br>Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. <br><br><strong>With us, you can. Apply today.</strong></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><u><strong>About Veolia</strong></u></p><br><p><strong>Veolia</strong> aims to be the benchmark company for <u>ecological transformation</u>. Our mission to “<u>Resource the world</u>” demonstrates the unwavering commitment of our 220,000 employees to creating a positive impact for our planet.</p><br><p>By joining<strong> Veolia Water Technologies,</strong> not only will you become a Resourcer, but you will also take part in providing complete solutions for water treatment. By innovating in key areas such as sustainable development, resource and product recovery, we want to offer water related solutions suited for every application. </p><br><p>At <strong><em>Veolia Water Technologies, Saudi Arabia</em></strong>, we are committed to empowering our employees, to make their own decisions and to make a real difference.</p><br><p>Become a player in ecological transformation by joining us! </p><br><br>Job Description<br><p><strong>Main tasks and responsibilities include but are not limited to the following:</strong></p><br><ul><li>Responsible for all aspects of contract management, including risk management and mitigation, ensuring specification compliance, transactional pricing, customer negotiations, customer communications and issue resolution</li><li>Lead the transactional deal process having the ability to structure creative, commercially and technically sound quality deals as well as fully manage associated contractual issues that arise over the life of the project. Interface with various functions including product applications, sourcing, supply chain, finance, treasury, legal, insurance, etc. to ensure a viable, compliant and competitive deal.</li><li>Provide leadership during the deal review process to ensure that all technical risk points, risk mitigation, and business risk acceptance levels are properly incorporated in the development of the scope, cost and proposal wording. </li><li>Ensure accurate costing is done for complex and/or large deals particularly Key Account deals and deals that are not managed using our commercial tools (SFDC, iDeal, etc.). </li><li>Lead and manage the execution of price agreement renewals through the Price Agreement Tool ensuring adherence to DoA, renewal guidelines, profitability, and account expiration.</li><li>Train sales teams on pricing methodologies, best practices and process to renew agreements.</li><li>Train the sales team in usage of the Salesforce (SFDC) CRM tool and drive accuracy of data input by the commercial team, to enhance accuracy of revenue forecasts.</li><li>Leverage SFDC to drive rigor in the deal development cycle and work with the sales team to ensure data integrity and adherence to SFDC processes.</li><li>Support the Sales Team in finalizing & maintaining Distributor Agreements.</li><li>Maintain Pricing & Win/Loss Database across all applications to facilitate future bid submissions.</li></ul><br>Qualifications<br><p><strong>Qualifications:</strong></p><br><ul><li>Bachelor’s degree from an accredited university or college.</li><li>Ability to travel regionally (<15% of the time).</li><li>Experience in the Water Industry and/or with Speciality Chemicals Segment.</li></ul><p><strong>Experience: </strong>Minimum of 5 years of experience in a sales, engineering or risk management position.</p><br><p><strong>Desired Characteristics</strong></p><br><ul><li>Sales & Commercial Acumen - Strong background in sales, engineering, or risk management with proven ability to manage complex deals. Ability to understand high-level sales strategies, translate them into system and process requirements, and ensure local execution and business impact.</li><li>Leadership & Influence - Ability to provide direction and drive positive change, with end-to-end and enterprise mindset. Proactively drive innovation, prioritize and collaborate in a heavily matrixed environment.</li><li>Compliance - Proven risk awareness, ensuring compliance to procedures and regulatory requirements, can develop process to minimize risk and for continuous improvement</li><li>Communication Excellence - Outstanding written and verbal communication skills to engage with diverse stakeholders. Experience in people management, with a thorough understanding of management principles and the ability to select, develop and manage the team. Ability to effectively manage changing and conflicting priorities and resolve appropriately.</li><li>Domain Expertise - Experience reviewing terms & conditions and negotiating agreements. Understanding of water & process chemical solutions, pricing structures, and ITO processes. Comfortable leveraging tools & systems like SFDC, SAP, Tableau & Price Quote Tools.</li></ul><br>Additional Information<br><p><u><strong>QHSE Commitments:</strong> </u></p><br><ul><li> Implementing the QHSE policies and ISO Procedures.</li><li>Follow the always safe rules and coach your colleagues on the same</li><li>Follow the road traffic rules while driving to and from home to work (fasten seat belt, maintain speed limits, never use mobile / eat/drink/smoke while driving, drive in a fit condition).</li><li>Being responsible towards Veolia’s specific sustainable development commitments.</li><li>Ensure to read the safety moments / Alerts / other information shared by the HSE Team.</li><li>Before visiting any site, factory, and/or warehouse, make sure to inform the safety team to get the right induction and prepare LMRA and the needed PPE.</li><li>Always maintain office safety such as keeping your files/papers in the correct place, keeping the drawers closed after use, arranging the electrical cables secured to avoid slips & trips, reporting any lost connections or damaged electrical components, and ensuring your office is clean and tidy</li><li>Report to HR/HSE if you are facing stress, fatigue, any form of harassment, or bullying at the workplace.</li></ul><p><u><strong>Veolia Code of Conduct</strong></u></p><br><ul><li> Comply with applicable ethics and legislation referred to in Veolia Code of Conduct policy, particularly in the fight against corruption and influence peddling.</li></ul><p><strong>As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.</strong></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>Position: Senior Network Engineer Location: Saudi Arabia Work Mode: Onsite Joining Requirement: Immediate Joiners or candidates with a short notice period only currently based in KSA.</p><p>Experience Required: Minimum 15+ years of experience in IT Infrastructure and Network Operations, including 5+ years in leadership or managerial roles managing large-scale infrastructure teams. Experience working within Managed Services or large enterprise environments is mandatory.</p><p>Language Requirements Arabic (Mandatory) English (Mandatory)</p><p>Nationality Preference Top Priority Saudi Nationals Arabic-speaking candidates from any nationality Other Candidates Candidates from other nationalities are welcome to apply, provided they are fluent in Arabic and English .</p><p>Position Summary We are seeking an experienced Senior Network Engineer to manage and lead enterprise IT infrastructure operations across Data Center (Azure and On-Premises) and Network Infrastructure environments. The ideal candidate will possess deep technical expertise, strong operational leadership capabilities, and a strategic mindset to drive innovation through AI, Generative AI, and Agentic AI-enabled IT Operations . This role is responsible for ensuring infrastructure availability, service reliability, SLA compliance, security, operational excellence, and continuous improvement across enterprise environments.</p><p>Key Responsibilities</p><p>Infrastructure Operations Lead end-to-end operations of:</p><ul><li>Data Center Infrastructure (Azure & On-Premises)</li><li>Network Infrastructure (LAN, WAN, Wi-Fi, SD-WAN)</li></ul><p>Responsibilities include:</p><ul><li>Ensuring high availability, performance, scalability, and reliability of infrastructure services</li><li>Managing proactive monitoring, incident management, problem management, and Root Cause Analysis (RCA)</li><li>Maintaining operational readiness and capacity planning for critical systems</li></ul><p>Service Delivery & Operations Management</p><ul><li>Establish and maintain service levels aligned with business requirements</li><li>Monitor and achieve SLA, OLA, KPI, and uptime targets</li><li>Lead major incident management and service restoration activities</li><li>Ensure adherence to ITIL processes and service management best practices</li><li>Drive operational governance and continuous service improvement initiatives</li></ul><p>Security & Compliance</p><ul><li>Ensure enterprise infrastructure complies with security and regulatory requirements</li><li>Implement and maintain network security controls, access management, and infrastructure hardening</li><li>Support disaster recovery, business continuity, and risk mitigation strategies</li></ul><p>Stakeholder & Customer Management</p><ul><li>Act as the primary interface between business stakeholders, customers, and infrastructure teams</li><li>Build and maintain strong relationships with customers and senior leadership</li><li>Present operational reviews, service reports, and improvement plans to executive stakeholders</li><li>Manage escalations effectively and ensure high customer satisfaction</li></ul><p>Team Leadership</p><ul><li>Lead, mentor, and develop multidisciplinary infrastructure teams</li><li>Manage workforce planning, performance management, coaching, and succession planning</li><li>Foster a culture of accountability, innovation, collaboration, and operational excellence</li></ul><p>AI & Automation</p><ul><li>Drive adoption of AI, Generative AI, and Agentic AI technologies within IT Operations</li><li>Identify automation opportunities across infrastructure and support processes</li><li>Implement AI-driven monitoring, analytics, predictive operations, and self-healing capabilities</li><li>Improve operational efficiency and productivity through automation initiatives</li></ul><p>Continuous Improvement & Transformation</p><ul><li>Lead infrastructure modernization and digital transformation programs</li><li>Implement best practices in observability, monitoring, reliability engineering, and cloud operations</li><li>Support cloud migration and hybrid infrastructure transformation initiatives</li><li>Drive process optimization and continuous service improvement</li></ul><p>Vendor & Financial Management</p><ul><li>Manage technology vendors, service providers, and support partners</li><li>Participate in budgeting, forecasting, and cost optimization initiatives</li><li>Ensure optimal utilization of infrastructure assets and service contracts</li></ul><p>Required Qualifications</p><p>Education Bachelor's Degree in:</p><ul><li>Computer Science</li><li>Information Technology</li><li>Engineering</li><li>Related discipline</li></ul><p>Experience Minimum 15+ years of experience in IT Infrastructure and Network Operations</p><p>Minimum 5+ years in leadership or managerial roles managing large infrastructure teams</p><p>Proven experience managing enterprise-scale and mission-critical environments</p><p>Experience working within Managed Services or large enterprise customer environments is mandatory</p><p>Technical Skills</p><p>Network Technologies</p><ul><li>Cisco Campus & Data Center Solutions</li><li>Huawei Campus & Data Center Solutions</li><li>LAN, WAN, Wi-Fi, SD-WAN Technologies</li><li>Network Design, Deployment, and Operations</li></ul><p>Security Technologies</p><ul><li>Fortinet Security Solutions</li><li>Cisco Security Technologies</li><li>Firewalls</li><li>Access Control</li><li>Network Segmentation</li></ul><p>Disaster Recovery & Business Continuity Planning</p><p>Cloud & Data Center</p><ul><li>Microsoft Azure Infrastructure</li><li>Hybrid Cloud Environments</li><li>On-Premises Data Center Operations</li></ul><p>Infrastructure Monitoring & Capacity Management</p><p>Operations & Service Management</p><ul><li>ITIL Framework</li><li>Incident Management</li><li>Problem Management</li><li>Change Management</li><li>SLA/KPI Governance</li><li>Operational Reporting</li><li>Service Delivery Management</li></ul><p>Automation & AI</p><ul><li>Infrastructure Automation</li><li>AIOps (AI-Driven Operations)</li><li>Generative AI Solutions</li><li>Agentic AI Solutions</li><li>Predictive Analytics</li><li>Self-Healing Infrastructure</li></ul><p>Key Competencies</p><ul><li>Customer & Stakeholder Management</li><li>Service Delivery Management</li><li>Operational Governance</li><li>Strategic Planning</li><li>Team Leadership & Mentoring</li><li>Communication & Presentation Skills</li><li>Problem Solving & Decision Making</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum 15+ years of experience in IT Infrastructure and Network Operations, including 5+ years in leadership or managerial roles managing large-scale infrastructure teams. Experience working within Managed Services or large enterprise environments is mandatory. Arabic (Mandatory) English (Mandatory). Strong hands-on experience with Cisco, Huawei, and Fortinet technologies. Proven track record managing enterprise network and infrastructure operations. Experience supporting large-scale customers across Saudi Arabia, GCC, and Middle East environments. Strong leadership, customer management, and service delivery expertise. Experience driving automation, cloud adoption, AIOps, and infrastructure transformation initiatives. Strong understanding of AI-enabled infrastructure operations and modern enterprise technology landscapes. Must Have Strong experience with Cisco, Huawei, and Fortinet technologies. Proven track record managing enterprise network and infrastructure operations. Experience supporting large-scale customers within GCC/Middle East environments. Strong leadership, customer management, and service delivery background. Experience driving automation, cloud adoption, and infrastructure transformation initiatives.</p>
<p>Position: Senior Network Engineer Location: Saudi Arabia Work Mode: Onsite Joining Requirement: Immediate Joiners or candidates with a short notice period only currently based in KSA. Experience Required: Minimum 15+ years of experience in IT Infrastructure and Network Operations, including 5+ years in leadership or managerial roles managing large-scale infrastructure teams. Experience working within Managed Services or large enterprise environments is mandatory. Language Requirements Arabic (Mandatory) English (Mandatory) Nationality Preference Top Priority Saudi Nationals Arabic-speaking candidates from any nationality Other Candidates Candidates from other nationalities are welcome to apply, provided they are fluent in Arabic and English .</p><p>Position Summary We are seeking an experienced Senior Network Engineer to manage and lead enterprise IT infrastructure operations across Data Center (Azure and On-Premises) and Network Infrastructure environments. The ideal candidate will possess deep technical expertise, strong operational leadership capabilities, and a strategic mindset to drive innovation through AI, Generative AI, and Agentic AI-enabled IT Operations . This role is responsible for ensuring infrastructure availability, service reliability, SLA compliance, security, operational excellence, and continuous improvement across enterprise environments.</p><p>Key Responsibilities</p><p>Infrastructure Operations Lead end-to-end operations of: Data Center Infrastructure (Azure & On-Premises) Network Infrastructure (LAN, WAN, Wi-Fi, SD-WAN) Responsibilities include: Ensuring high availability, performance, scalability, and reliability of infrastructure services Managing proactive monitoring, incident management, problem management, and Root Cause Analysis (RCA) Maintaining operational readiness and capacity planning for critical systems</p><p>Service Delivery & Operations Management Establish and maintain service levels aligned with business requirements Monitor and achieve SLA, OLA, KPI, and uptime targets Lead major incident management and service restoration activities Ensure adherence to ITIL processes and service management best practices Drive operational governance and continuous service improvement initiatives</p><p>Security & Compliance Ensure enterprise infrastructure complies with security and regulatory requirements Implement and maintain network security controls, access management, and infrastructure hardening Support disaster recovery, business continuity, and risk mitigation strategies</p><p>Stakeholder & Customer Management Act as the primary interface between business stakeholders, customers, and infrastructure teams Build and maintain strong relationships with customers and senior leadership Present operational reviews, service reports, and improvement plans to executive stakeholders Manage escalations effectively and ensure high customer satisfaction</p><p>Team Leadership Lead, mentor, and develop multidisciplinary infrastructure teams Manage workforce planning, performance management, coaching, and succession planning Foster a culture of accountability, innovation, collaboration, and operational excellence</p><p>AI & Automation Drive adoption of AI, Generative AI, and Agentic AI technologies within IT Operations Identify automation opportunities across infrastructure and support processes Implement AI-driven monitoring, analytics, predictive operations, and self-healing capabilities Improve operational efficiency and productivity through automation initiatives</p><p>Continuous Improvement & Transformation Lead infrastructure modernization and digital transformation programs Implement best practices in observability, monitoring, reliability engineering, and cloud operations Support cloud migration and hybrid infrastructure transformation initiatives Drive process optimization and continuous service improvement</p><p>Vendor & Financial Management Manage technology vendors, service providers, and support partners Participate in budgeting, forecasting, and cost optimization initiatives Ensure optimal utilization of infrastructure assets and service contracts</p><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Education</strong> Bachelor's Degree in: Computer Science, Information Technology, Engineering, Related discipline</li><li><strong>Experience</strong> Minimum 15+ years of experience in IT Infrastructure and Network Operations. Minimum 5+ years in leadership or managerial roles managing large infrastructure teams. Proven experience managing enterprise-scale and mission-critical environments. Experience working within Managed Services or large enterprise customer environments is mandatory.</li><li><strong>Technical Skills</strong><ul><li><strong>Network Technologies</strong> Cisco Campus & Data Center Solutions, Huawei Campus & Data Center Solutions, LAN, WAN, Wi-Fi, SD-WAN Technologies, Network Design, Deployment, and Operations</li><li><strong>Security Technologies</strong> Fortinet Security Solutions, Cisco Security Technologies, Firewalls, Access Control, Network Segmentation, Disaster Recovery & Business Continuity Planning</li><li><strong>Cloud & Data Center</strong> Microsoft Azure Infrastructure, Hybrid Cloud Environments, On-Premises Data Center Operations, Infrastructure Monitoring & Capacity Management</li><li><strong>Operations & Service Management</strong> ITIL Framework, Incident Management, Problem Management, Change Management, SLA/KPI Governance, Operational Reporting, Service Delivery Management</li><li><strong>Automation & AI</strong> Infrastructure Automation, AIOps (AI-Driven Operations), Generative AI Solutions, Agentic AI Solutions, Predictive Analytics, Self-Healing Infrastructure</li></ul></li><li><strong>Key Competencies</strong> Customer & Stakeholder Management, Service Delivery Management, Operational Governance, Strategic Planning, Team Leadership & Mentoring, Communication & Presentation Skills, Problem Solving & Decision Making, AI-Driven Innovation Mindset, Continuous Improvement & Transformation Leadership</li><li><strong>Preferred Candidate Profile</strong> Strong hands-on experience with Cisco, Huawei, and Fortinet technologies. Proven track record managing enterprise network and infrastructure operations. Experience supporting large-scale customers across Saudi Arabia, GCC, and Middle East environments. Strong leadership, customer management, and service delivery expertise. Experience driving automation, cloud adoption, AIOps, and infrastructure transformation initiatives. Strong understanding of AI-enabled infrastructure operations and modern enterprise technology landscapes.</li><li><strong>Must Have</strong> Strong experience with Cisco, Huawei, and Fortinet technologies. Proven track record managing enterprise network and infrastructure operations. Experience supporting large-scale customers within GCC/Middle East environments. Strong leadership, customer management, and service delivery background. Experience driving automation, cloud adoption, and infrastructure transformation initiatives.</li></ul>
<p>Position: Senior Network Engineer Location: Saudi Arabia Work Mode: Onsite Joining Requirement: Immediate Joiners or candidates with a short notice period only currently based in KSA. Experience Required: Minimum 15+ years of experience in IT Infrastructure and Network Operations, including 5+ years in leadership or managerial roles managing large-scale infrastructure teams. Experience working within Managed Services or large enterprise environments is mandatory. Language Requirements Arabic (Mandatory) English (Mandatory) Nationality Preference Top Priority Saudi Nationals Arabic-speaking candidates from any nationality Other Candidates Candidates from other nationalities are welcome to apply, provided they are fluent in Arabic and English .</p><p>Position Summary We are seeking an experienced Senior Network Engineer to manage and lead enterprise IT infrastructure operations across Data Center (Azure and On-Premises) and Network Infrastructure environments. The ideal candidate will possess deep technical expertise, strong operational leadership capabilities, and a strategic mindset to drive innovation through AI, Generative AI, and Agentic AI-enabled IT Operations . This role is responsible for ensuring infrastructure availability, service reliability, SLA compliance, security, operational excellence, and continuous improvement across enterprise environments.</p><p>Key Responsibilities</p><ul><li>Infrastructure Operations Lead end-to-end operations of: Data Center Infrastructure (Azure & On-Premises) Network Infrastructure (LAN, WAN, Wi-Fi, SD-WAN) Responsibilities include: Ensuring high availability, performance, scalability, and reliability of infrastructure services Managing proactive monitoring, incident management, problem management, and Root Cause Analysis (RCA) Maintaining operational readiness and capacity planning for critical systems</li><li>Service Delivery & Operations Management Establish and maintain service levels aligned with business requirements Monitor and achieve SLA, OLA, KPI, and uptime targets Lead major incident management and service restoration activities Ensure adherence to ITIL processes and service management best practices Drive operational governance and continuous service improvement initiatives</li><li>Security & Compliance Ensure enterprise infrastructure complies with security and regulatory requirements Implement and maintain network security controls, access management, and infrastructure hardening Support disaster recovery, business continuity, and risk mitigation strategies</li><li>Stakeholder & Customer Management Act as the primary interface between business stakeholders, customers, and infrastructure teams Build and maintain strong relationships with customers and senior leadership Present operational reviews, service reports, and improvement plans to executive stakeholders Manage escalations effectively and ensure high customer satisfaction</li><li>Team Leadership Lead, mentor, and develop multidisciplinary infrastructure teams Manage workforce planning, performance management, coaching, and succession planning Foster a culture of accountability, innovation, collaboration, and operational excellence</li><li>AI & Automation Drive adoption of AI, Generative AI, and Agentic AI technologies within IT Operations Identify automation opportunities across infrastructure and support processes Implement AI-driven monitoring, analytics, predictive operations, and self-healing capabilities Improve operational efficiency and productivity through automation initiatives</li><li>Continuous Improvement & Transformation Lead infrastructure modernization and digital transformation programs Implement best practices in observability, monitoring, reliability engineering, and cloud operations Support cloud migration and hybrid infrastructure transformation initiatives Drive process optimization and continuous service improvement</li><li>Vendor & Financial Management Manage technology vendors, service providers, and support partners Participate in budgeting, forecasting, and cost optimization initiatives Ensure optimal utilization of infrastructure assets and service contracts</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Education Bachelor's Degree in: Computer Science Information Technology Engineering Related discipline</li><li>Experience Minimum 15+ years of experience in IT Infrastructure and Network Operations Minimum 5+ years in leadership or managerial roles managing large infrastructure teams Proven experience managing enterprise-scale and mission-critical environments Experience working within Managed Services or large enterprise customer environments is mandatory</li><li>Technical Skills Network Technologies Cisco Campus & Data Center Solutions Huawei Campus & Data Center Solutions LAN, WAN, Wi-Fi, SD-WAN Technologies Network Design, Deployment, and Operations Security Technologies Fortinet Security Solutions Cisco Security Technologies Firewalls Access Control Network Segmentation Disaster Recovery & Business Continuity Planning Cloud & Data Center Microsoft Azure Infrastructure Hybrid Cloud Environments On-Premises Data Center Operations Infrastructure Monitoring & Capacity Management Operations & Service Management ITIL Framework Incident Management Problem Management Change Management SLA/KPI Governance Operational Reporting Service Delivery Management Automation & AI Infrastructure Automation AIOps (AI-Driven Operations) Generative AI Solutions Agentic AI Solutions Predictive Analytics Self-Healing Infrastructure</li><li>Key Competencies Customer & Stakeholder Management Service Delivery Management Operational Governance Strategic Planning Team Leadership & Mentoring Communication & Presentation Skills Problem Solving & Decision Making AI-Driven Innovation Mindset Continuous Improvement & Transformation Leadership</li><li>Preferred Candidate Profile Strong hands-on experience with Cisco, Huawei, and Fortinet technologies Proven track record managing enterprise network and infrastructure operations Experience supporting large-scale customers across Saudi Arabia, GCC, and Middle East environments Strong leadership, customer management, and service delivery expertise Experience driving automation, cloud adoption, AIOps, and infrastructure transformation initiatives Strong understanding of AI-enabled infrastructure operations and modern enterprise technology landscapes</li><li>Must Have Strong experience with Cisco, Huawei, and Fortinet technologies. Proven track record managing enterprise network and infrastructure operations. Experience supporting large-scale customers within GCC/Middle East environments. Strong leadership, customer management, and service delivery background Experience driving automation, cloud adoption, and infrastructure transformation initiatives.</li></ul>
<p><strong>Job Purpose</strong></p><p>Design, develop, implement, and support SAP ABAP developments and enterprise integrations between SAP and non-SAP applications. Responsible for delivering scalable, secure, and high-quality technical solutions that enhance business processes while ensuring compliance with SAP development standards and integration best practices. Work closely with functional consultants, infrastructure, cybersecurity, external vendors, and business stakeholders to ensure high-performing SAP solutions across manufacturing, finance, supply chain, sales, and shared services.</p><p><strong>Key Accountabilities</strong></p><p>A. SAP ABAP Development & Customisation</p><ul><li>Develop custom SAP ABAP solutions including Reports, Enhancements, Interfaces, Forms, Conversions, and Workflows.</li><li>Utilise the SAP Enhancement Framework, User Exits, and CDS Views in custom developments.</li></ul><p>B. Integration Development & Management</p><ul><li>Design, build, and maintain integrations between SAP and external applications using APIs, IDocs, RFCs, BAPIs, OData, and middleware technologies.</li><li>Develop and support SAP Integration Suite (CPI) interfaces and integration flows where applicable.</li><li>Ensure integration architecture meets scalability, reliability, and performance best practices.</li></ul><p>C. Interface Monitoring & Support</p><ul><li>Monitor and troubleshoot interface failures, ensuring timely issue resolution.</li><li>Provide technical support for incidents, service requests, and root cause analysis.</li></ul><p>D. Requirements Analysis & Solution Design</p><ul><li>Analyse business requirements and prepare technical specifications and solution designs.</li><li>Collaborate with functional consultants to translate business requirements into technical solutions.</li></ul><p>E. Testing & Quality Assurance</p><ul><li>Perform unit testing, integration testing, debugging, and performance optimization.</li><li>Ensure developments comply with SAP development standards, security requirements, and governance policies.</li></ul><p>F. Documentation</p><ul><li>Maintain technical documentation for developments, interfaces, and system changes.</li></ul><p>G. Deployment & Lifecycle Support</p><ul><li>Support SAP upgrades, enhancements, releases, and production deployments.</li><li>Follow SAP development lifecycle and transport management practices.</li></ul><p>H. Continuous Improvement</p><ul><li>Recommend continuous improvements to SAP architecture, automation, and integration capabilities.</li></ul><p><strong>What We re Looking For</strong></p><p>3 5 years of SAP ABAP development experience, supporting SAP S/4HANA or ECC environments, with experience in SAP integrations between SAP and non-SAP systems</p><p>English: Advanced</p><p><strong>What Sets Us Apart</strong></p><p>Career Growth & Learning: Structured training, mentorship, and cross-functional development opportunities.</p><p>Meaningful Work: Contribute to initiatives supporting food security, sustainability, and digital transformation.</p><p>Inclusive Culture: Work in a collaborative environment where ideas are valued, teamwork thrives, and a positive culture inspires success.</p><p>Compensation & Benefits: Competitive salary, comprehensive medical and life insurance, health benefits, and programs that support work-life balance.</p><p>Innovation & Impact: Access to advanced technology, process automation, and modern operations that drive operational excellence.</p><p><strong>Desired Candidate Profile</strong></p><p>3 5 years of SAP ABAP development experience, supporting SAP S/4HANA or ECC environments, with experience in SAP integrations between SAP and non-SAP systems</p><p>English: Advanced</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.<br> Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.<br> Why this role matters Customer service is evolving faster than ever.<br> Customers expect instant, personalized support, while support teams are under constant pressure to resolve issues faster without sacrificing quality.<br> AI is fundamentally changing how support organizations operate, and we're building the products that will define that future.<br> As our Principal Product Manager , you'll own the strategy and direction of Lucidya's Customer Service Suite , including OmniServ, our ticketing and case management platform, mobile experience, and the AI-powered capabilities that enable support teams to work smarter.<br> This isn't a role where you'll simply manage a backlog.<br> You'll define where the product goes, make difficult prioritization decisions, and shape experiences that thousands of users rely on every day.<br> You'll spend time with customers, understand how they actually work, and turn those insights into products that solve meaningful problems.<br> We're looking for someone who enjoys solving complex challenges, questions assumptions, and is excited by building products where AI creates real customer value - not simply because it's the latest trend.<br> What You'll Do Own the vision, strategy, and roadmap for Lucidya's Customer Service Suite, ensuring every investment moves the product closer to solving meaningful customer problems.<br> Spend time with customer support teams, operations leaders, and enterprise customers to deeply understand how they work, where they struggle, and what would genuinely improve their day-to-day experience.<br> Work closely with Engineering and Design to continuously deliver valuable improvements, favouring learning through iteration over waiting for perfection.<br> Make thoughtful product decisions by balancing customer needs, business priorities, technical complexity, and long-term platform strategy.<br> Champion AI-powered experiences that genuinely improve agent productivity and customer outcomes, rather than adding technology for technology's sake.<br> Partner with Customer Success, Sales, and Marketing to ensure new capabilities are successfully adopted and create measurable business impact after launch.<br> Use customer feedback, product analytics, market trends, and experimentation to continuously improve the product and validate product decisions.<br> Create alignment across stakeholders by communicating product strategy, priorities, trade-offs, and roadmap decisions with clarity and confidence.<br> Build trust across cross-functional teams by creating a collaborative environment where great ideas can come from anyone.<br> Who You Are You've spent 7-9 years building B2B SaaS products and have owned a product or product suite end-to-end—not just individual features.<br> You enjoy solving customer problems more than shipping features.<br> You naturally ask "What problem are we solving?<br>" before deciding "What should we build?<br>" You're comfortable making difficult prioritization decisions and explaining the reasoning behind them, even when not everyone agrees.<br> You enjoy spending time with customers and believe the best product decisions come from understanding real user behaviour rather than assumptions.<br> You collaborate exceptionally well with engineers and designers.<br> You don't need to write production code, but you're technical enough to challenge ideas, understand trade-offs, and make informed decisions together.<br> You're naturally curious.<br> Whether it's a new AI capability, workflow automation tool, or emerging technology, you've probably already experimented with it before someone asked you to.<br> You value progress over perfection and know when it's time to ship, learn, and iterate.<br> You're comfortable using data to support your decisions but know that numbers alone rarely tell the full story.<br> You communicate clearly with technical and non-technical audiences alike and can simplify complex ideas without oversimplifying the problem.<br> You're fluent in both Arabic and English , enabling you to work closely with our customers across the region.<br> You'll likely have experience with Product management platforms such as Jira and Confluence.<br> Collaboration tools including Miro and Figma.<br> Product analytics platforms such as Mixpanel, Amplitude, or similar.<br> SQL for exploring product data and validating hypotheses.<br> Customer support platforms such as Zendesk, Freshdesk, Intercom, Salesforce Service Cloud, or similar.<br> Generative AI tools such as ChatGPT, Claude, GitHub Copilot, or equivalent productivity tools.<br> Bonus points if you have: Previously worked in Customer Support, Customer Success, Contact Centres, or Service Operations before moving into Product.<br> Built AI-powered workflows or automation products that delivered measurable customer outcomes.<br> Experience designing or building enterprise customer service software.<br> What Success Looks Like (First 6 Months) Within your first six months, you'll have built a deep understanding of Lucidya's Customer Service Suite, our customers, and the workflows that power their support operations.<br> More importantly, you'll have: Become the go-to product leader for the Customer Service Suite, with a deep understanding of both the product and the customer problems it solves.<br> Shipped meaningful improvements to OmniServ or the mobile experience that customers notice and that measurably improve how support teams work.<br> Earned the trust of Engineering, Design, and cross-functional stakeholders by making thoughtful product decisions, communicating trade-offs clearly, and consistently delivering value.<br> Built strong relationships with customers and established a regular feedback loop that directly influences product priorities.<br> Defined and communicated a clear product roadmap that balances customer needs, business priorities, and long-term product strategy.<br> Identified opportunities to leverage AI and automation in ways that create genuine value for support teams rather than simply introducing new technology.<br> What the hiring process will look like Our hiring process is designed to help both you and us determine whether this is the right fit.<br> The process typically includes: An introductory conversation with Talent Acquisition.<br> A Product Leadership interview to explore your product thinking, leadership style, and experience.<br> A case study where you'll demonstrate how you approach solving complex product challenges and communicate your decisions.<br> A presentation/panel interview to showcase your findings A final conversation with executive leadership / Offer discussion.<br> Throughout the process, we're looking beyond experience alone.<br> We want to understand how you think, how you make decisions, how you collaborate with others, and how you approach building products that customers genuinely love.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<p>Business Development Manager – Server & Storage Solutions</p><p><strong>Location:</strong> Riyadh, Saudi Arabia</p><p>Job Summary</p><p>We are seeking an experienced Business Development Manager to drive sales growth for enterprise server and storage solutions across the Saudi Arabian market. The ideal candidate will have a strong background in IT infrastructure sales, established relationships with enterprise/government clients, and a track record of achieving revenue targets in the KSA technology sector.</p><p>Key Responsibilities</p><ul><li><p>Identify, develop, and close new business opportunities for server, storage, and related infrastructure solutions </p></li><li><p>Build and maintain a strong sales pipeline through direct client engagement, channel partners, and OEM relationships</p></li><li><p>Develop and execute a go-to-market strategy for the Riyadh/KSA region in line with company revenue targets</p></li><li><p>Manage the full sales cycle: lead generation, solution positioning, proposal development, negotiation, and deal closure</p></li><li><p>Build strong relationships with key decision-makers in enterprise, government, banking, telecom, and oil & gas sectors</p></li><li><p>Collaborate with pre-sales/technical teams to design solutions that meet customer requirements</p></li><li><p>Work closely with OEM vendors and distributors to leverage joint business plans, incentives, and marketing funds</p></li><li><p>Prepare accurate sales forecasts, pipeline reports, and account plans for management review</p></li><li><p>Stay updated on market trends, competitor activity, and emerging storage/server technologies (hybrid cloud, hyperconverged infrastructure, AI-ready infrastructure, etc.)</p></li><li><p>Participate in tenders, RFPs, and government procurement processes as required</p></li><li><p>Represent the company at industry events, exhibitions, and vendor-sponsored activities in KSA</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Required Qualifications</p><ul><li><p>Bachelor's degree in Business, IT, Engineering, or related field</p></li><li><p>5+ years of experience in IT hardware/infrastructure sales, with a focus on servers, storage, and data center solutions</p></li><li><p>Proven experience selling into the Saudi Arabian market, particularly Riyadh-based enterprise, government, or public sector accounts</p></li><li><p>Strong existing network of end-user and channel relationships within KSA</p></li><li><p>Familiarity with major server/storage OEMs and their partner programs</p></li><li><p>Experience managing tenders and government procurement processes (a plus)</p></li><li><p>Fluency in Arabic and English (spoken and written)</p></li><li><p>Valid Saudi driving license and willingness to travel within KSA</p></li></ul>