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<div ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><p ><span ></span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span ><br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span ></span></p><p ><strong><span ></span></strong></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose</span></strong></p><p ><span ></span></p><ul><li><span >Responsible for serving customers on daily for outbound and inbound process <span> </span>and<span> </span>reporting daily cash collection reporting, Gateways payments & reconciliation and other General Ledger and accounting tasks related listed in section 2 Principal Accountabilities.</span></li><li><span >Show proactive approach to address issues on spot related to CAA reconciliation and other Cash and Duty reconciliation</span></li></ul><p ><strong><span ></span></strong></p><p ><strong><span >Your Tasks:</span></strong><span ></span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Maintain cleanliness and excellent appearance within the Front<span> </span>Counter. Project a professional image in greeting and serving customers.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure all sales targets are met/exceeded.<span> </span>Ensure all cash and the cash float are handled correctly.<span> </span>Use SPS system to complete AWBs in line with company standards.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure that perfect shipment criteria is met at all times.<span> </span>Maintain suitable levels of brochures and tariffs on display. <span >Ability to choose between different alternatives with care. Use sound judgement in conditions of uncertainty</span></span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure the delivery of precise and correct information to customers and provide advice on shipment acceptance and carriage. Security screen all shipments prior to acceptance. And take necessary action against DGA shipments.<span> </span>Hold consignee collect shipments as appropriate</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure all machinery is in working order (Card, Weighing, Computer) Up loading of Disk information from the SPS accurately at the end of each day</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ability to understand the perceptions and needs of others, as well as to pick up clues to others’ current unspoken thoughts</span><span ></span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Drive to identify, understand and give high priority to customer needs. Anticipating and providing solutions to internal and external customers in a helpful, friendly and honest manner.</span><span ></span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ability to express well-thought concise and timely oral and written information. Ability to adjust language or terminology to the characteristics and needs of the audience.</span><span ></span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Demonstrating a high level of commitment, energy, resilience and tenacity in doing the job. Being frustrated with the status quo. Setting high standards and challenging goals and continually striving to reach or exceed them</span><span ></span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Daily review and reconciliation for Cash Admin Applications (CAA)</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Act as a Backup and support for the team during leave and peak time for Finance tasks related to the</span><strong><span ></span></strong></p><p ><strong><span ></span></strong></p><p ><strong><span >Your Profile:</span></strong><span ></span></p><ul> <li ><span >Bachelor’s degree from a recognized university.</span></li> <li ><span >Ability to achieve sales targets and overcome challenges.</span></li> <li ><span >Previous experience in retail sales preferred.</span></li> <li ><span >Fluent in English and Arabic, with excellent verbal and written communication skills.</span></li> <li ><span >Proficient in Microsoft Office (Word, Excel, PowerPoint).</span></li> </ul><ul><li><span ></span></li><li><span >Good in English written and peaking with high communication skills are essential</span></li><li><span >Advanced MS Office knowledge and skills .</span></li><li><span >Advanced MS Excel skills .</span></li><li><span >Be an effective team player with ability to work under own initiative</span></li><li><span >Effective problem-solving skills to identify and correct financial discrepancies</span></li><li><span >Ability to work on a team and independently</span></li></ul><p ><span ></span></p><p ><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Strong career support in an international environment.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Great culture and colleagues.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Multifarious benefit program.</span></p><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span ></span></p><p ><strong><span >We look forward to receiving your application!<br></span></strong></p><p ><span ></span></p></div>
<div ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><p ><span ></span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span ><br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span ></span></p><p ><strong><span ></span></strong></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose</span></strong></p><p ><span ></span></p><ul><li><span >Responsible for serving customers on daily for outbound and inbound process <span> </span>and<span> </span>reporting daily cash collection reporting, Gateways payments & reconciliation and other General Ledger and accounting tasks related listed in section 2 Principal Accountabilities.</span></li><li><span >Show proactive approach to address issues on spot related to CAA reconciliation and other Cash and Duty reconciliation</span></li></ul><p ><strong><span ></span></strong></p><p ><strong><span >Your Tasks:</span></strong><span ></span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Maintain cleanliness and excellent appearance within the Front<span> </span>Counter. Project a professional image in greeting and serving customers.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure all sales targets are met/exceeded.<span> </span>Ensure all cash and the cash float are handled correctly.<span> </span>Use SPS system to complete AWBs in line with company standards.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure that perfect shipment criteria is met at all times.<span> </span>Maintain suitable levels of brochures and tariffs on display. <span >Ability to choose between different alternatives with care. Use sound judgement in conditions of uncertainty</span></span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure the delivery of precise and correct information to customers and provide advice on shipment acceptance and carriage. Security screen all shipments prior to acceptance. And take necessary action against DGA shipments.<span> </span>Hold consignee collect shipments as appropriate</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure all machinery is in working order (Card, Weighing, Computer) Up loading of Disk information from the SPS accurately at the end of each day</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ability to understand the perceptions and needs of others, as well as to pick up clues to others’ current unspoken thoughts</span><span ></span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Drive to identify, understand and give high priority to customer needs. Anticipating and providing solutions to internal and external customers in a helpful, friendly and honest manner.</span><span ></span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ability to express well-thought concise and timely oral and written information. Ability to adjust language or terminology to the characteristics and needs of the audience.</span><span ></span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Demonstrating a high level of commitment, energy, resilience and tenacity in doing the job. Being frustrated with the status quo. Setting high standards and challenging goals and continually striving to reach or exceed them</span><span ></span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Daily review and reconciliation for Cash Admin Applications (CAA)</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Act as a Backup and support for the team during leave and peak time for Finance tasks related to the</span><strong><span ></span></strong></p><p ><strong><span ></span></strong></p><p ><strong><span >Your Profile:</span></strong><span ></span></p><ul> <li ><span >Bachelor’s degree from a recognized university.</span></li> <li ><span >Ability to achieve sales targets and overcome challenges.</span></li> <li ><span >Previous experience in retail sales preferred.</span></li> <li ><span >Fluent in English and Arabic, with excellent verbal and written communication skills.</span></li> <li ><span >Proficient in Microsoft Office (Word, Excel, PowerPoint).</span></li> </ul><ul><li><span ></span></li><li><span >Good in English written and peaking with high communication skills are essential</span></li><li><span >Advanced MS Office knowledge and skills .</span></li><li><span >Advanced MS Excel skills .</span></li><li><span >Be an effective team player with ability to work under own initiative</span></li><li><span >Effective problem-solving skills to identify and correct financial discrepancies</span></li><li><span >Ability to work on a team and independently</span></li></ul><p ><span ></span></p><p ><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Strong career support in an international environment.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Great culture and colleagues.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Multifarious benefit program.</span></p><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span ></span></p><p ><strong><span >We look forward to receiving your application!<br></span></strong></p><p ><span ></span></p></div>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an assistant room service manager, you’re not just overseeing the seamless execution of daily banquet operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<p>As an assistant room service manager, you will oversee all food and beverage operations including restaurants, bars, cafe, room service, conference and banqueting, and kitchens to ensure quality and service by performing the following tasks to the highest standards:</p>
<ul>
<li>Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards</li>
<li>Effectively control the flow of customers and the interaction between the front and back-of-house throughout service</li>
<li>Ensure team members maximize all sales opportunities</li>
<li>Ensure team members consistently maintain brand standards and high levels of customer service</li>
<li>Handle all customer inquiries in an appropriate and professional manner</li>
<li>Accurately manage all transactions during service</li>
<li>Manage team member schedules, stock, and wastage levels</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>How we’ll help you thrive</h4>
<p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p>
<ul>
<li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program</li>
<li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents</li>
<li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care</li>
<li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li>
</ul>
<p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</em></p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.</p>
<h4>The Role of the Concierge Agent</h4>
<p>Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.</p>
<h4>Four Seasons Hotel Riyadh</h4>
<p>Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.</p>
<p>Area of responsibility is Concierge.</p>
<h4>Food & Beverage</h4>
<p>The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.</p>
<p>Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.</p>
<h4>SPA and Wellness</h4>
<p>Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high end facilities and a meticulously outfitted fitness center.</p>
<h4>Knowledge and Skills</h4>
<p>This role is offered on a local hire basis in accordance with Saudi Labor Law.</p>
<ul>
<li>1 year of front office or related work experience is preferred.</li>
<li>Previous experience with Opera PMS preferred.</li>
<li>Ability to quickly and positively establish rapport is required.</li>
<li>Current Four Seasons employees, bilingual candidates, and those with prior experience in a luxury hotel/environment will receive priority consideration.</li>
<li>Strong command of the English language, both written and oral are required.</li>
<li>Excellent commitment to service and teamwork.</li>
<li>Ability to obtain a clean criminal record check.</li>
<li>As our hotel is open 24/7, 365 days a year, we expect our Concierge's to be flexible in working mornings, evenings, weekends, overnights, and holidays.</li>
<li>Great attention to detail and the ability to work in a fast-paced environment.</li>
<li>On the job training is provided.</li>
</ul>
<h4>What to Expect:</h4>
<ul>
<li>Competitive net salary in a tax-free environment.</li>
<li>Competitive housing allowance.</li>
<li>Transportation allowance.</li>
<li>21 days’ vacation.</li>
<li>10 days public holidays per year.</li>
<li>Paid home leave tickets.</li>
<li>Complimentary employee meals.</li>
<li>Medical insurance.</li>
<li>Life insurance.</li>
<li>Employee assistance program.</li>
<li>Worldwide complimentary room nights with Four Seasons.</li>
<li>Laundry/dry cleaning provided for work attire.</li>
<li>Growth and development opportunities.</li>
</ul></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.</p>
<h4>The Role of the Concierge Agent</h4>
<p>Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.</p>
<h4>Four Seasons Hotel Riyadh</h4>
<p>Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.</p>
<p>Area of responsibility is Concierge.</p>
<h4>Food & Beverage</h4>
<p>The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.</p>
<p>Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.</p>
<h4>SPA and Wellness</h4>
<p>Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high end facilities and a meticulously outfitted fitness center.</p>
<h4>Knowledge and Skills</h4>
<p>This role is offered on a local hire basis in accordance with Saudi Labor Law.</p>
<ul>
<li>1 year of front office or related work experience is preferred.</li>
<li>Previous experience with Opera PMS preferred.</li>
<li>Ability to quickly and positively establish rapport is required.</li>
<li>Current Four Seasons employees, bilingual candidates, and those with prior experience in a luxury hotel/environment will receive priority consideration.</li>
<li>Strong command of the English language, both written and oral are required.</li>
<li>Excellent commitment to service and teamwork.</li>
<li>Ability to obtain a clean criminal record check.</li>
<li>As our hotel is open 24/7, 365 days a year, we expect our Concierge's to be flexible in working mornings, evenings, weekends, overnights, and holidays.</li>
<li>Great attention to detail and the ability to work in a fast-paced environment.</li>
<li>On the job training is provided.</li>
</ul>
<h4>What to Expect:</h4>
<ul>
<li>Competitive net salary in a tax-free environment.</li>
<li>Competitive housing allowance.</li>
<li>Transportation allowance.</li>
<li>21 days’ vacation.</li>
<li>10 days public holidays per year.</li>
<li>Paid home leave tickets.</li>
<li>Complimentary employee meals.</li>
<li>Medical insurance.</li>
<li>Life insurance.</li>
<li>Employee assistance program.</li>
<li>Worldwide complimentary room nights with Four Seasons.</li>
<li>Laundry/dry cleaning provided for work attire.</li>
<li>Growth and development opportunities.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.<br>
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.<br>
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.</p><br><p><br>
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.<br>
Please visit our website: www.turnerandtownsend.com</p><br><br>Job Description<br><p>The Senior Consultant will lead the end‑to‑end deployment of an enterprise‑level Project Management Information System (PMIS) to support a structured, governance‑driven project delivery environment. The role ensures that governance frameworks, workflows, data structures, templates, KPIs, and reporting requirements are accurately translated into a fully configured and operational PMIS ecosystem.</p><br><p>The position acts as the strategic and technical integrator between governance design, technology architecture, system vendors, and project delivery teams, ensuring the PMIS becomes the single source of truth for project and programme management.</p><br><p><strong>Key Responsibilities:</strong></p><br><p><strong>A. PMIS Strategy, Planning & Governance Alignment</strong></p><br><ul><li>Build governance frameworks—including workflows, RASCI, Delegation of Authority (DoA), stage gates, templates, KPIs, and reporting structures.</li><li>Develop the PMIS implementation roadmap, including phasing, sequencing, data migration, integration, testing, and rollout.</li><li>Implement the PMIS as per the client’s governance requirements</li><li>Support the definition of the digital ecosystem architecture, including workflow automation, document management, data management, analytics, and system integration.</li></ul><p><strong>B. System Configuration & Functional Implementation</strong></p><br><ul><li>Lead configuration of PMIS modules such as:<ul><li>Project Controls</li><li>Cost Management</li><li>Schedule Management</li><li>Risk & Issues</li><li>Change Management</li><li>Procurement & Contract Management</li><li>Document Control / CDE</li><li>Reporting & Dashboards</li></ul></li><li>Ensure workflows reflect DoA thresholds, approval routing, escalation logic, and stage gate checkpoints.</li><li>Oversee the creation and digital enablement of governed templates, structured data fields, validation rules, and SOPs.</li></ul><p><strong>C. Data, Integration & Digital Ecosystem Management</strong></p><br><ul><li>Define and manage system integrations with other enterprise systems.</li><li>Lead data migration activities including mapping, cleansing, validation, and lineage tracking.</li><li>Ensure full forward and reverse traceability from data fields → KPIs → dashboards → executive reporting.</li></ul><p><strong>D. Stakeholder Engagement & Change Management</strong></p><br><ul><li>Act as the primary liaison between PMO teams, system vendors, consultants, and delivery partners.</li><li>Lead requirements gathering, solution design workshops, and validation sessions.</li><li>Develop and execute a structured change management plan covering communication, adoption, and training.</li><li>Ensure training programmes, user manuals, and onboarding materials are delivered effectively.</li></ul><p><strong>E. Quality Assurance, Testing & Deployment</strong></p><br><ul><li>Lead system testing cycles and ensure timely resolution of defects.</li><li>Validate that all workflows, templates, KPIs, and dashboards function as defined in governance documentation.</li><li>Oversee pilot rollout, phased activation, and full enterprise deployment.</li><li>Establish post‑go‑live support, hypercare, and continuous improvement processes.</li></ul><p><strong>F. Reporting & Performance Management</strong></p><br><ul><li>Ensure dashboards and reports are configured in alignment with the KPI and reporting catalogue.</li><li>Validate that all KPIs are derived exclusively from governed data sources.</li><li>Monitor system performance, user adoption, and compliance with governance processes.</li></ul><br>Qualifications<br><ul><li>10+ years of experience implementing PMIS solutions for capital projects or large programmes.</li><li>Proven experience with platforms such as Oracle Primavera Unifier, PMWeb, Aconex, Procore, InEight, EcoSys, or similar.</li><li>Strong background in project controls, governance frameworks, workflow design, and enterprise PMO operations.</li><li>Experience working in the GCC region is highly advantageous.</li></ul><p><strong>Technical Skills</strong></p><br><ul><li>Expertise in workflow automation, structured templates, and KPI frameworks.</li><li>Strong understanding of integration architecture (API, ETL, middleware).</li><li>Experience with document control and CDE environments.</li><li>Familiarity with BIM‑enabled workflows is an advantage.</li></ul><p><strong>Soft Skills</strong></p><br><ul><li>Excellent communication and stakeholder management abilities.</li><li>Strong analytical and problem‑solving skills.</li><li>Ability to lead cross‑functional teams and manage vendor performance.</li><li>High adaptability in complex, multi‑stakeholder environments.</li><li>Strong documentation and presentation skills.</li></ul><br>Additional Information<br><p>Turner & Townsend is a global management consultancy and professional services firm focusing on the construction and asset management sectors. We work with the most prominent clients on the largest projects and asset bases across real estate, infrastructure and natural resources. Our focus is on programme and project management, cost and commercial management and asset management strategy. <br>
We deliver projects on time and to budget, and to optimise the whole life value of assets on behalf of our clients. We work on projects such as HS2, The Shard, Battersea Power Station, Hinkley Point, Changi Airport, and clients such as Shell, Google, Microsoft, Intel, Nissan and Citibank. <br>
The products we are building are cutting edge in our industry, allowing us to deliver these projects better than our competitors. </p><br><p>Join our social media conversations for more information about Turner & Townsend and our exciting future projects: </p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br>
<p><em>It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. </em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. </em></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>At SLS The Red Sea , every memorable dining experience begins before the guest arrives at the table. As an F&B Reservations Agent , you will be the first point of connection for guests planning their dining experience handling reservations with accuracy, warmth, and the distinctive personality of SLS. From recommending the right venue and responding to guest enquiries to managing bookings and capturing individual preferences, you will work closely with our F&B teams to ensure every reservation is thoughtfully coordinated and every guest arrives feeling expected and welcomed.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High School Diploma or equivalent; a qualification in Hospitality or a related field is preferred.</li><li>Minimum 1 2 years of experience in Reservations, Guest Relations, Front Office, F&B Operations, or a similar guest-facing role.</li><li>Good command of spoken and written English is required.</li><li>Strong customer service, communication, and interpersonal skills with a warm and professional approach.</li><li>Basic computer skills and familiarity with restaurant reservation systems; experience with POS systems is an advantage.</li><li>Strong organizational skills with attention to detail and accuracy when managing reservations and guest information.</li><li>Ability to manage multiple enquiries and reservations efficiently in a fast-paced environment.</li><li>Professional and guest-focused, with a genuine interest in creating seamless dining experiences.</li><li>Previous experience within a luxury or lifestyle hospitality environment is an advantage.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Offer consistently professional, friendly, warm and engaging service<br>• Give a warm welcome and check in guests taking into account the established SOPs<br>• Check out of departing guest in accordance with the established standards<br>• Sell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issues<br>• Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest in accordance with the credit policy<br>• Corporate with colleagues from all departments, in particular Housekeeping, Finance and Reservation<br>• Ensure that the Guest Service Desk is manned, operationally prepared and stocked at all times in order to be available for guests as a point of contact<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Team Leader - Guest Services you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience whereby your role will include key responsibilities such as:<br><br>• Extend personal service and attention to all guests, with particular emphasis on Club Rotana and VIP Guests<br>• Prepare and coordinate the distribution of guest amenities, welcome letters and fruit setups for VIPs and long-stay guests<br>• Maintain an up to date knowledge of the hotel and local services, supply information and respond to guest queries and promote inter-hotel sales and in-house facilities<br>• Maintain and update guest history profiles through the Opera guest profile system<br>• Review and prepare next day’s arrival reports for VIPs and those accorded special status, ensuring that these are highlighted to the management and necessary related functions are activated<br>• Block rooms ensuring allocation, according to guest expectations, utilizing guest history and communicates with all related departments to create awareness of any special requirements<br>• Give courtesy calls and complete the daily call log as per established guidelines</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
3+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
High school or equivalent </div>
</div>
<p>Warmly greet guests at the entrance within seconds of arrival, using their names and titles whenever possible. Assist with opening car doors and safely unloading or loading luggage. Ensure the "safe keeping" of all incoming, outgoing, and stored baggage. This includes accurate tagging, organizing the luggage room into Arrival, Departure, and Long-Term sections, and maintaining a clear logbook. Escort guests to their rooms and provide a professional orientation, explaining room features such as light switches, Wi-Fi, and amenities in an engaging way. Maintain a constant presence in the lobby to offer assistance. Act as a "storyteller" by sharing knowledge about the hotel's heritage, local attractions, and facilities. Coordinate with the Front Desk, Concierge, and Valet teams to ensure seamless guest transitions. Deliver messages, newspapers, and parcels promptly to guest rooms.</p><p><strong>Desired Candidate Profile</strong></p><p>Uphold impeccable grooming and personal presentation standards aligned with ultra-luxury expectations. Ability to stand for long periods and frequently lift or push/pull up to 50 lbs. Adhere to Raffles' Local Standard Operating Procedures (LSOP) and Leading Quality Assurance (LQA) standards. Maintain strict confidentiality regarding guest movements and information. Typically at least 1 2 years in a luxury 5-star hospitality environment. High school diploma or equivalent is required; a degree in Hospitality Management is often an asset. Excellent communication skills in English; additional languages (for example Arabic) are highly desirable.</p>
<p>Manage the daily operations of the reservations department. Supervise, train, and evaluate reservation agents to ensure high service standards. Monitor room inventory, availability, and booking patterns to maximize occupancy and revenue. Ensure all reservations are processed accurately and efficiently through the property management system. Coordinate with Front Office, Sales, Revenue Management, Housekeeping, and other departments to ensure smooth guest arrivals and departures. Review room allocations, group bookings, VIP reservations, and special requests. Monitor reservation channels, including direct bookings, online travel agencies (OTAs), and corporate accounts. Analyze reservation trends, booking pace, cancellations, and no-show reports. Prepare daily, weekly, and monthly reservation and occupancy reports. Ensure compliance with hotel policies, rate plans, and booking procedures. Handle escalated guest inquiries, complaints, and reservation-related issues professionally. Support revenue optimization by implementing approved pricing strategies and promotional offers. Maintain accurate reservation records and guest profiles. Identify opportunities to improve reservation processes, efficiency, and guest experience.</p><p><strong>Desired Candidate Profile</strong></p><p>Strong leadership and team management skills. Excellent communication and customer service abilities. Knowledge of hotel reservation procedures and revenue management principles. Strong analytical and reporting skills. Excellent organizational and multitasking abilities. Attention to detail and accuracy. Problem-solving and decision-making skills. Proficiency in Microsoft Office and hotel management software (e.g., Opera PMS or similar systems). Ability to work under pressure and meet operational deadlines</p>
<p><b>JOB SUMMARY</b></p><p><br></p><p> Drives revenue to achieve Hotel s topline goals for each of their represented hotels by proactively soliciting all business segments; to include new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. Focuses on properties BT Pricing strategy. Provides property support by coordinating and executing property internal mining efforts at assigned hotels. Partners with Leadership to ensure competitive sales strategies are in place for the hotel and stay competitive within the market by aligning on sales activities to generate business and communicate real-time competitor intel. Reports directly to Property Sales Leader (ASL or DOS/DOSM) and works closely with the hotel General Managers, focuses on sales driven tasks. May work with Local Sales and U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience Required: High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. Preferred: 4-year college degree; previous experience in proactive lead generation in hospitality and sales discipline; knowledge of property-specific business segments (e.g. group, catering, transient); knowledge the hospitality industry.</p>
<p>Manage the day-to-day operations of all food and beverage outlets. Ensure outstanding guest satisfaction through high-quality service and prompt resolution of guest concerns. Develop and implement service standards, operating procedures, and quality assurance programs. Oversee restaurant, bar, banquet, room service, and catering operations, where applicable. Prepare and manage departmental budgets, forecasts, and financial performance. Monitor food, beverage, labor, and operating costs to achieve profitability targets. Collaborate with the Executive Chef to develop menus, promotions, and seasonal offerings. Ensure compliance with food safety, sanitation, health, and local regulatory requirements. Recruit, train, coach, and evaluate managers, supervisors, and team members. Monitor inventory levels, purchasing, and supplier relationships to optimize stock control. Analyze sales reports, guest feedback, and operational KPIs to identify opportunities for improvement. Coordinate with Sales, Marketing, Front Office, Housekeeping, and Events teams to ensure seamless guest experiences. Lead quality assurance initiatives and prepare for brand audits and inspections.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 3-6 years of progressive Food & Beverage experience, with at least 3 years in a management role.</li><li>Experience in luxury, upscale, or international hotel brands is preferred.</li><li>Strong knowledge of restaurant, banquet, and catering operations.</li><li>Understanding of food safety regulations (HACCP or equivalent) and sanitation standards.</li><li>Proficiency in POS systems, inventory management software, and Microsoft Office.</li><li>Excellent leadership, communication, financial, and organizational skills.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Team Leader - Guest Services you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience whereby your role will include key responsibilities such as:<br><br>• Extend personal service and attention to all guests, with particular emphasis on Club Rotana and VIP Guests<br>• Prepare and coordinate the distribution of guest amenities, welcome letters and fruit setups for VIPs and long-stay guests<br>• Maintain an up to date knowledge of the hotel and local services, supply information and respond to guest queries and promote inter-hotel sales and in-house facilities<br>• Maintain and update guest history profiles through the Opera guest profile system<br>• Review and prepare next day’s arrival reports for VIPs and those accorded special status, ensuring that these are highlighted to the management and necessary related functions are activated<br>• Block rooms ensuring allocation, according to guest expectations, utilizing guest history and communicates with all related departments to create awareness of any special requirements<br>• Give courtesy calls and complete the daily call log as per established guidelines</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a Housekeeping Desk Attendant at Four Seasons Hotel Riyadh, you will play a vital role in ensuring the seamless coordination of housekeeping operations. Serving as the central point of contact for the housekeeping team, you will facilitate communication, manage service requests, and maintain records to support efficient and exceptional service delivery.</p><p>What You Will Do</p><ul><li>Coordinate and communicate effectively between the housekeeping team and other departments.</li><li>Manage and respond to housekeeping service requests promptly and accurately.</li><li>Maintain records, including room status updates, maintenance requests, and guest preferences.</li><li>Assign tasks to housekeeping staff based on guest and operational priorities.</li><li>Interact with guests over the phone in a polite and courteous manner as per company policy.</li><li>Monitor inventory of housekeeping supplies and request replenishments as needed.</li><li>Provide accurate and timely updates on room readiness for the front desk team.</li><li>Assist in maintaining the cleanliness and organization of the housekeeping desk area.</li><li>Show flexibility to support the department when needed based on operational requirements.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What You Bring</p><ul><li>Previous experience in housekeeping or a similar role is preferred.</li><li>Strong organizational and communication skills.</li><li>Proficiency in basic computer applications, including MS Office.</li><li>Fluency in English; proficiency in Arabic is an advantage.</li><li>A proactive and detail-oriented approach to tasks.</li><li>Ability to multitask and remain calm under pressure.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As the Housekeeping Manager you bring a strong commitment to cleanliness, operational excellence, and exceptional guest satisfaction while leading the day-to-day housekeeping operations. Manage the daily operations of the Housekeeping Department to ensure guest rooms, public areas, and back-of-house areas meet hotel standards. Supervise and support housekeeping supervisors and attendants to maintain high levels of cleanliness and presentation. Coordinate room cleaning schedules and ensure timely room availability in collaboration with Front Office and other departments. Monitor housekeeping performance through inspections and quality checks. Control departmental inventory, linen, guest supplies, and cleaning chemicals. Assist in recruiting, training, coaching, and developing housekeeping team members. Handle guest requests and housekeeping-related complaints promptly and professionally. Ensure compliance with hotel policies, hygiene standards, and health & safety regulations. Prepare reports, monitor productivity, and support departmental budgeting and cost-control initiatives. Promote a positive team environment and maintain high employee engagement and performance standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proficient in all Housekeeping procedures to be a resource when needed. A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member management. Commercially aware. Driven and ambitious to inspire the team to consistently deliver and exceed service standards. Clear thinker with excellent communication abilities. Strong working knowledge of PMS'</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Summary The Bellman Captain is responsible for supervising the bell team and ensuring exceptional guest service from arrival to departure. This role coordinates luggage handling, guest assistance, transportation requests, and daily bell desk operations while maintaining the highest standards of hospitality and professionalism. Key Responsibilities Supervise and coordinate the daily activities of Bellmen and Doormen. Welcome guests upon arrival and ensure a smooth check-in experience. Oversee luggage handling, storage, delivery, and retrieval in a safe and efficient manner. Assist guests with transportation arrangements, valet services, and local information. Ensure prompt response to guest requests and inquiries. Maintain accurate records of luggage storage and guest deliveries. Train, coach, and evaluate bell staff to ensure service standards are met. Monitor staff schedules, attendance, and performance. Coordinate with Front Office, Concierge, Housekeeping, and Security departments. Handle guest complaints professionally and escalate issues when necessary. Ensure cleanliness and organization of the bell desk, lobby, and luggage storage areas. Follow hotel policies, safety procedures, and service standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous hospitality or customer service experience is an advantage. Fluent in English with good verbal communication skills. Strong communication and interpersonal skills. Ability to safely lift, carry, and transport heavy luggage. Professional appearance and positive attitude. Basic knowledge of local attractions and transportation services. Ability to work flexible schedules, including weekends and public holidays.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As an Accounts Supervisor - Receivable you are responsible to review the city ledger, prepare invoices and verify purchase slips in a smooth and effective way and in compliance with all policies, whereby your role will include key responsibilities such as:<br><br>• Transfer daily city ledger data from Front Office system to Back Office Accounts Receivable module<br>• Verify the total transfer with city ledger folios<br>• Review the city ledger folios with supporting documents such as charge slips, LPOs, etc.<br>• Follow up if required for billing instructions, LPOs, supporting documents, etc.<br>• Prepare invoices and obtain Director of Finance / Financial Controller signature<br>• Send the original invoices with supporting documents to the customer, file a copy of the full set in the customer file and another copy in the sequential file<br>• Calculate commission for credit card payments received<br>• Issue receipts for cash and cheques received from customers and credit card payment received directly to the bank<br>• Hand over all cash receipts to the General Cashier with receipt copy<br>• Prepare and give employee city ledger summary to the Paymaster on the 25th of each month</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>Job Summary We are seeking an experienced Senior Business Analyst Corporate Banking to bridge the gap between business stakeholders and technology teams by analyzing business requirements, designing innovative banking solutions, and driving digital transformation initiatives. The ideal candidate will have strong expertise in Corporate Banking products, excellent analytical skills, and proven experience delivering banking technology projects within Agile or Waterfall environments.</p><p>Key Responsibilities</p><strong>Business Analysis</strong><ul><li>Gather, analyze, validate, and document business requirements from Corporate Banking stakeholders.</li><li>Conduct workshops and requirement gathering sessions with business users.</li><li>Translate business needs into detailed Functional Requirements.</li><li>Prepare Business Requirement Documents (BRD), Functional Requirement Documents (FRD), User Stories, Use Cases, and Process Flows.</li><li>Perform Gap Analysis and identify opportunities for process improvement.</li><li>Evaluate existing business processes and recommend efficient business solutions.</li></ul><strong>Solution Design</strong><ul><li>Collaborate with Solution Architects, Product Owners, and Development teams to design scalable banking solutions.</li><li>Review proposed solutions to ensure alignment with business objectives.</li><li>Participate in system integration analysis and solution design discussions.</li><li>Support API and interface requirement analysis.</li></ul><strong>Corporate Banking Domain</strong><ul><li>Analyze and support business requirements related to Corporate Banking products, including:<ul><li>Corporate Accounts</li><li>Corporate Payments</li><li>Cash Management</li><li>Liquidity Management</li><li>Trade Finance</li><li>Corporate Lending</li><li>Treasury Integration</li><li>Corporate Digital Banking</li><li>Customer Onboarding</li><li>Virtual Accounts</li></ul></li></ul><strong>Project Delivery</strong><ul><li>Participate in Agile ceremonies including Sprint Planning, Backlog Grooming, and Sprint Reviews.</li><li>Prepare User Stories and Acceptance Criteria.</li><li>Support development teams throughout the SDLC.</li><li>Manage requirements traceability.</li><li>Participate in Functional Testing, System Integration Testing (SIT), and User Acceptance Testing (UAT).</li><li>Support production deployment and post-go-live activities.</li></ul><strong>Stakeholder Management</strong><ul><li>Work closely with Business Users, Product Owners, Solution Architects, Developers, QA Teams, Vendors, and Project Managers.</li><li>Facilitate communication between business and technical teams.</li><li>Present business requirements and proposed solutions to key stakeholders.</li><li>Ensure business expectations are aligned with delivered solutions.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Information Systems, Business Administration, Finance, or a related field. Minimum 7 years of Business Analysis experience. Minimum 5 years of experience in Corporate Banking projects. Strong understanding of Software Development Life Cycle (SDLC). Experience working within Agile and/or Waterfall delivery methodologies. Excellent analytical, communication, and stakeholder management skills.</p><p>Required Banking Experience</p><ul><li>Strong experience in one or more of the following domains:<ul><li>Corporate Banking</li><li>Cash Management</li><li>Corporate Payments</li><li>Trade Finance</li><li>Corporate Lending</li><li>Treasury</li><li>Digital Banking</li></ul></li></ul><p>Technical Skills</p><ul><li>Hands-on experience with:<ul><li>Business Requirement Documents (BRD)</li><li>Functional Requirement Documents (FRD)</li><li>User Stories</li><li>Use Cases</li><li>Process Mapping</li><li>BPMN / UML</li><li>Microsoft Visio</li><li>Jira</li><li>Confluence</li><li>SQL (Preferred)</li><li>REST APIs</li><li>Swagger / Postman (Preferred)</li></ul></li></ul><p>Preferred Experience</p><ul><li>Experience with one or more Core Banking or Financial Services platforms is preferred, such as:<ul><li>Temenos Transact (T24)</li><li>Finastra</li><li>Oracle Banking</li><li>Finacle</li><li>Murex</li><li>Other Corporate Banking platforms</li></ul></li></ul><p>Preferred Certifications</p><ul><li>CBAP</li><li>PMI-PBA</li><li>Agile Business Analysis</li><li>Scrum Certification</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<ol><li> Webex Administration & Support:</li><li> Manage, configure, and maintain Cisco Webex (meetings, messaging, calling) ensuring high availability, performance, and user access.</li><li> Design & Implementation:</li><li> Design, implement, and optimize Webex solutions aligned with business needs and integrate with existing communication infrastructure.</li><li> Monitoring & Troubleshooting:</li><li> Monitor system health, perform maintenance, and resolve complex issues related to connectivity, performance, and access.</li><li> Collaboration & Governance:</li><li> Work with network/voice teams, ensure security compliance, handle upgrades/patches/migrations, and coordinate with Cisco/vendor support for critical issues.</li><li> Knowledge & Leadership:</li><li> Provide documentation, conduct training, guide junior team members, and recommend improvements based on latest Webex features and best practices.</li></ol><p> </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ol><li>Design & Implementation:</li><li> Design, implement, and optimize Webex solutions aligned with business needs and integrate with existing communication infrastructure.</li><li> Monitoring & Troubleshooting:</li></ol><p><br></p></div>