Tourism manager Jobs
17406 Jobs Found
<h3 >About Shangri-La Jeddah</h3>
<p >Shangri-La Jeddah is situated on the new Jeddah Waterfront along the shores of the Red Sea, establishing a new standard for luxury in the city. The hotel features 203 stylish rooms and suites, alongside 17 luxury serviced apartments. It offers four restaurants and lounges, including the legendary Shang Palace, a dedicated Kids Club, and is conveniently located near Jeddah’s popular landmarks and the Red Sea Mall. The property also includes 116 privately owned Burj Assila Residences.</p> <h3 >The Opportunity: Director of Spa</h3>
<p >Shangri-La Hotel in Jeddah is seeking a <strong >Director of Spa</strong> for a full-time position. This leadership role is responsible for leading the overall strategic, operational, and financial performance of the spa division. The Director will drive the development and delivery of an exceptional luxury wellness experience, ensuring alignment with Shangri-La’s brand standards, outstanding guest satisfaction, and strong commercial performance.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Manage daily spa operations with a focus on quality, efficiency, and safety.</li>
<li >Achieve spa revenue, profitability, and budget targets.</li>
<li >Develop strategies to increase treatment revenue, memberships, wellness programs, and retail sales.</li>
<li >Identify new business opportunities and market trends to strengthen the spa’s position.</li>
<li >Ensure every guest receives personalized, luxury service throughout their spa journey.</li>
<li >Maintain consistently high guest satisfaction scores and service standards.</li>
<li >Implement improvements based on guest feedback and market expectations.</li>
<li >Ensure compliance with Shangri-La standards, local regulations, hygiene, and wellness protocols.</li>
<li >Optimize resources, facilities, inventory, and operational procedures.</li>
<li >Recruit, train, coach, and retain talented spa professionals.</li>
<li >Create a culture of service excellence, accountability, and continuous learning within the spa team.</li>
<li >Develop leadership capabilities within the spa team.</li>
<li >Represent the spa professionally within the luxury hospitality and wellness community.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >Minimum of <strong >8–10 years of experience</strong> in luxury spa management.</li>
<li >Proven experience in a <strong >senior leadership role</strong> within the spa industry.</li>
</ul> <h3 >Work Environment and Expectations</h3>
<p >This role is based in Jeddah and operates within a dynamic luxury hotel environment. The successful candidate must be willing to work extended duty hours as required to meet operational demands and ensure exceptional service delivery.</p> <h3 >Application Information</h3>
<p >We invite qualified candidates to submit their applications for this leadership position at Shangri-La Jeddah.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Qiddiya Investment Company is a Saudi developer and investment holding company leading the creation of large-scale entertainment, sports, and cultural destinations, including Qiddiya City.<br> This is an opportunity to contribute to a landmark development portfolio where planning, design excellence, and long-term strategic vision come together to shape high-impact places at scale.<br> As Senior Director - Urban Design, you will play a central leadership role in advancing planning and design strategy across a complex portfolio of projects.<br> You will help guide how design standards, governance, and delivery practices are applied across developments, working closely with internal teams and external consultants to support quality, consistency, and commercial viability.<br> This role is well suited to a design leader who brings deep urban design expertise and can balance strategic thinking with hands-on oversight across multiple project stages.<br> Responsibilities Support the senior technical development of the planning and design strategy to achieve QIC’s strategic objectives.<br> Participate in developing and enforcing design policies, processes, procedures, and controls.<br> Assist in developing the Place, Planning and Design budget in alignment with organizational budget requirements.<br> Lead the development and implementation of design guidelines across QIC’s development portfolio projects.<br> Support development teams across all aspects of project design and construction, including design direction, review, and internal specification processes.<br> Oversee design process coordination among multiple consultants from pre-concept through execution to ensure alignment with Qiddiya’s master plan.<br> Assist development teams with organizing, tracking, and monitoring multiple project design packages to deliver consistent and efficient solutions.<br> Ensure design solutions are commercially viable and compliant with applicable rules and regulations.<br> Manage design processes from land acquisition through planning and detailed design approvals to meet agreed plans and targets.<br> Ensure all QIC projects align with the approved master plan and take corrective action when needed.<br> Drive team performance by setting objectives, managing performance, and developing team capability.<br> Provide leadership, mentoring, coaching, and growth opportunities to motivate and strengthen the team.<br> Bachelor’s degree in architecture, urban design, or a related discipline.<br> 15+ years of experience in urban design, planning, or large-scale development.<br> Experience with master-planned communities and mixed-use or destination developments.<br> Hands-on experience with Revit.<br> Proven experience leading external design consultants.<br> Professional proficiency in English.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Responsibilities<br>Byte Plus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the Byte Plus Team, you help enterprise customers build what's next for their business. Leveraging Byte Dance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission. <br> <br>Responsibilities<br>- Strategic Ecosystem Development: Build and manage a high-performing network of channel partners, resellers, and strategic alliances to accelerate the adoption of AI image and video solutions.<br>- Partner Onboarding & Enablement: Identify, recruit, and empower new partners—including agencies, System Integrators (SIs), media firms, and cloud providers—to ensure they are fully equipped to sell Byte Plus solutions.<br>- Collaborative Revenue Growth: Lead co-selling initiatives with partners into enterprise and public-sector accounts, actively opening new business relationships and driving partner-led revenue.<br>- Market-Leading Solution Positioning: Effectively position Byte Dance AI models as a scalable, cost-effective alternative to traditional video production to disrupt existing industry workflows.<br>- Pipeline & Performance Ownership: Take full accountability for pipeline creation and revenue growth, ensuring a consistent flow of opportunities through established and new routes to market.<br>- Own end-to-end partner lifecycle: recruitment, onboarding, enablement, and performance management<br>- Build joint go-to-market plans with cloud partners to generate and accelerate pipeline for public cloud customers<br>- Collaborate with internal sales and pre-sales teams to co-sell and close partner-sourced opportunities<br>- Track partner KPIs, MDF utilization, and contribution to revenue targets<br>- Represent the company at partner events, QBRs, and executive engagements<br><br>Qualifications<br>Minimum Qualification(s)<br>- Experience: Proven track record in B2B technology sales, partnership development, or channel management, with a demonstrated ability to build new routes to market from the ground up.<br>- Domain Expertise: Strong understanding of AI, digital media, or cloud-based solutions.<br>- Strategic Influence: Ability to influence stakeholders without direct authority and thrive within complex, ecosystem-driven sales models.<br>- 5+ years in channel sales, alliances, or partner management.<br>- Proven track record of building and scaling cloud partnerships.<br>- Strong commercial acumen with the ability to structure joint business cases.<br>- Excellent stakeholder management skills across partner and internal teams.<br> <br>Preferred Qualification(s)<br>- Market Sector Expertise: Experience selling through partner networks into enterprise, government, startup, or AI-native business environments.<br>- Industry Insight: Deep familiarity with the broader AI, media, advertising, or Mar Tech ecosystems.<br>- Domain Expertise: Specific experience with Generative AI (Gen AI) is considered a significant asset.<br>- Experience in cloud or Saa S.<br>- Hyperscaler experience is a strong plus.<br>- Based in or familiar with the target market (Gulf/MENA experience).<br><br>About Us<br>Founded in 2012, Byte Dance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including Tik Tok, Lemon8, Cap Cut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, Byte Dance has made it easier and more fun for people to connect with, consume, and create content.<br><br><br>Why Join Byte Dance<br>Inspiring creativity is at the core of Byte Dance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.<br>As Byte Dancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.<br>Diversity & Inclusion<br>Byte Dance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Byte Dance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Job Purpose Statement:To manage and oversee day-to-day HR operations, employee services, government relations activities, and the company’s Taskforce workforce requirements. The role ensures that HR operational services are delivered efficiently, employees’ legal and employment documentation remains valid, government regulations are properly implemented, and rented manpower is planned, mobilized, monitored, and controlled in line with approved business requirements, budgets, contracts, and company policies.<br>Roles & Responsibility:1. Manage the daily HR operations and employee services activities, ensuring timely and accurate delivery of services across the company.2. Oversee government-related transactions, including the issuance, renewal, and maintenance of Iqamas, visas, work permits, licenses, employee documents, and other required official documentation.3. Maintain effective relationships with relevant government authorities, embassies, service providers, and external agencies.4. Ensure that all HR operational and government-related activities comply with Saudi labor regulations, governmental requirements, company policies, and approved procedures.5. Develop, review, and implement HR operations policies, procedures, service standards, and internal controls.6. Monitor the validity and status of employee-related documents and ensure renewals are completed within the required timelines.7. Oversee the authentication and attestation of employee qualifications and official documents through the relevant authorities.8. Manage employee onboarding and offboarding operational requirements, including documentation, government registration, identification cards, access requirements, and clearance coordination.9. Act as the focal point for the company’s Taskforce manpower requirements, in coordination with business units, HR Business Partners, Talent Acquisition, Finance, Procurement, and approved manpower suppliers.10. Review Taskforce manpower requests to confirm the business justification, required headcount, duration, location, job category, approved budget, and necessary approvals before initiating the sourcing or mobilization process.11. Consolidate Taskforce requirements across all business segments and prepare short-term and long-term manpower plans based on operational demand, seasonal requirements, projects, employee shortages, and approved workforce plans.12. Coordinate with Procurement and approved manpower suppliers regarding quotations, contracts, manpower availability, mobilization timelines, replacement conditions, and agreed service levels.13. Monitor the mobilization, deployment, transfer, replacement, and demobilization of rented employees to ensure alignment with approved requests and operational requirements.14. Ensure that all rented employees have valid legal documents, medical insurance, required qualifications, licenses, training, uniforms, and site access before deployment.15. Maintain accurate Taskforce employee records, including supplier details, assigned department, location, job title, start date, contract duration, cost, attendance, and employment status.16. Monitor Taskforce attendance, overtime, absenteeism, performance, conduct, and supplier compliance in coordination with the respective business units.17. Validate Taskforce invoices, attendance records, headcount, overtime, and contractual charges before submission to Finance for payment.18. Monitor Taskforce utilization and costs against approved budgets and identify unnecessary manpower, underutilization, excess deployment, or opportunities for cost optimization.19. Coordinate the replacement or removal of rented employees who do not meet operational, performance, conduct, legal, or safety requirements.20. Prepare periodic reports and dashboards covering HR operations performance, government transactions, Taskforce headcount, supplier performance, utilization, cost, vacancies, mobilization status, and contract expiry.21. Establish and monitor service-level agreements and key performance indicators for HR operations and Taskforce service providers.22. Conduct regular supplier performance reviews and recommend corrective actions, contract improvements, or alternative manpower solutions when required.23. Support business continuity by ensuring the timely availability of Taskforce employees during seasonal operations, peak periods, urgent requirements, and special projects.24. Evaluate the performance of assigned employees, provide coaching and guidance, address performance gaps, and support their development.25. Assign work, establish priorities, monitor team performance, and ensure that all HR operations activities are completed accurately and within agreed timelines.26. Identify opportunities to automate and improve HR operations processes, employee services, government transactions, Taskforce monitoring, reporting, and data accuracy.<br>Qualifications:Master / bachelor’s degree in business administration, Human Resources, or relevant field.<br>Years of Experience:6 – 7 Years<br>Knowledge, Skills & Abilities:• Strong knowledge of Human Resources Management theories, principles, and law.• Strong management and leadership Skills.• Strategic thinking and planning skills.• Strong problem solving and decision-making abilities.• Strong analytical and problem-solving skills.• Working under pressure and multi-task and meet deadlines.• Self-motivation, excellent organizational• Strong Ability in writing KPI’s for the Department• Able to build strong, healthy relationship with all kinds of people, at all levels.• Strong knowledge of Microsoft Office Suite of applications.• Must be Internet savvy and experienced in mining online databases.•Demonstrated ability to function/recruit on a global, multi-location level.
About Us<br><br>About Us<br>Keeta, the international subsidiary of global delivery leader Meituan, is driven by a clear mission: We help people eat better, live better. Building on our parent company's 16 years of technological and operational expertise mastered in China, we are leading a global transformation in food and consumer product delivery. Since our start in 2023, Keeta has focused on creating value for every part of the communities we serve. We provide a reliable experience for consumers, enhance technology and operations for restaurants, and create more earning opportunities and greater safety for courier partners. This commitment to shared progress drives our journey from Hong Kong, China, across the Middle East and into Brazil, with the world ahead.<br>What You'll Do<br>• Develop and execute consumer communications strategies that support business objectives, campaigns, and brand positioning.<br>• Lead the planning and execution of product launches, partnerships, seasonal campaigns, and corporate announcements from a consumer communications perspective.<br>• Build and maintain strong relationships with consumer, lifestyle, technology, business, and trade media across Saudi Arabia.<br>• Identify storytelling opportunities that showcase Keeta's impact on consumers, merchants, riders, and local communities.<br>• Develop press materials including press releases, media pitches, Q&As, key messages, briefing documents, and spokesperson talking points.<br>• Manage media inquiries and support interviews, media briefings, and press events.<br>• Partner closely with Marketing to ensure earned media complements paid and owned campaigns.<br>• Work with Social Media and Content teams to maximize communications opportunities across owned channels.<br>• Monitor media trends, competitor activity, and the broader food delivery landscape to identify opportunities and potential risks.<br>• Manage communications agencies to ensure high-quality execution, reporting, and delivery against agreed KPIs.<br>What We Need From You<br>• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field.<br>• 6–8 years of experience in communications, public relations, or corporate affairs.<br>• Experience in consumer technology, e-commerce, food delivery, FMCG, retail, or digital platforms is highly preferred.<br>• Strong understanding of the Saudi media landscape with established relationships with key journalists.<br>• Excellent written and verbal communication skills in both English and Arabic.<br>• Experience managing PR agencies and cross-functional stakeholders.<br>• Strong project management and organizational skills with the ability to manage multiple priorities simultaneously.<br>• Comfortable working in a fast-paced, high-growth environment.<br>What Makes This Role Exciting<br>• Shape the communications strategy for one of Saudi Arabia's fastest-growing consumer technology brands.<br>• High visibility with senior leadership and cross-functional teams.<br>• Exposure to high-impact product launches, partnerships, and national campaigns.<br>Why Join Keeta<br>1. Join a Leading Global Delivery Platform With Massive Impact<br>As the driving force behind Meituan's global expansion, Keeta is delivering more than just food and goods, but real impact too. We believe in growth that lifts everyone: our people, our partners, and the communities we serve. With deep insights into global markets and a commitment to local innovation, we're uniquely positioned to seize high-growth opportunities while helping people eat better and live better. This is a business that's constantly evolving, adapting, and expanding. We don't just think globally; we act on it, building solutions that resonate worldwide. By joining Keeta, you'll shape the future of delivery—with Meituan's established platform and unparalleled expertise behind you—and see your impact reach communities across the globe.<br>2. Accelerate Your Growth With Unbounded Opportunities<br>With Keeta's global reach, your potential has no borders. You'll navigate diverse markets and cultures, developing both a global mindset and local expertise. Every project challenges you to create solutions that resonate worldwide, taking the business and your career further than you could imagine. From winning a city to expanding across the country—this is where careers accelerate. You'll embrace the intensity of a startup-like environment to pioneer what's never been done. Expect continuous learning with curiosity, real ownership, and the space to innovate creatively. Every milestone unlocks new possibilities for you—each more ambitious than the last.<br>3. Collaborate With a Dynamic, Diverse Team of Top Talent<br>At Keeta, you'll work with a team that thrives on collaboration. We tackle challenges head-on, driven by a shared determination to deliver results. Open debate and bold ideas are encouraged—because great solutions emerge when perspectives converge. This energy fuels how we work: dare to dream, eager to improve, and always focused on what moves us forward. For us, true progress lies where efficiency meets collaborative breakthroughs. With teammates from over 40 countries, we outthink the expected and outdeliver the exceptional.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Document Controller ensures that the organization documents, contracts, correspondence letters, agreements, commercial documents, samples, method statements are properly received and accurately recorded in a worthy manner which will be distributed internally/externally as per approved distribution matrix to concern departments, discipline, stakeholder etc. The role leads in adopting Company quality policy and procedures throughout service with Company by keeping aware of basic ISO standards which helps to maintain and follow consistency methodology in projects.
</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Maintain an organized and efficient document control system, including both electronic and physical filing systems.</p><br>
<p>Receive, log, and distribute incoming documents to relevant departments or personnel in a timely manner.</p><br>
<p>Ensure that all documents are properly labeled, classified, and stored according to established procedures and standards.</p><br>
<p>Monitor document revisions and updates, ensuring that the latest versions are readily available to authorized users.</p><br>
<p>Assist in the creation, formatting, and editing of documents as needed, including ensuring compliance with document templates and standards.</p><br>
<p>Facilitate document review and approval processes, tracking progress and ensuring that deadlines are met.</p><br>
<p>Perform regular audits and quality checks on document management processes to maintain accuracy and integrity.</p><br>
<p>Provide training and support to staff members on document control procedures and systems.</p><br>
<p>Generate reports and metrics related to document control activities, such as document status, distribution, and access logs.</p><br>
<p>Maintain confidentiality and security of sensitive documents and information, adhering to privacy regulations and Company policies.</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Knowledge in ISO documentation standards</p><br>
<p>Knowledge in use of spreadsheets, database, word processing and selected job specific software</p><br>
<p>Knowledge of records management principles and procedures including record keeping and filing principles</p><br>
<p>and practices</p><br>
<p>Good working knowledge of English, both written and verbal</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role</p><br>
<br><br><u><b>Job Experience</b></u>
<br><p>Minimum 3 year(s) working experience, 2 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>Quality<br>Leadership<br>Database Knowledge L1<br>Recordkeeping and Logs L1<br>Customer Document Analysis L1<br>Data Archiving L1<br>Agility<br>Records Management L1<br>AI Fluency<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Business Administration or any related field<br><br><br><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
About the Role:<br><br>We are seeking an experienced, forward-thinking Head of Learning to lead the development and delivery of Qiddiya's learning architecture, ensuring learning enables performance today and builds the capabilities required for future growth.<br><br>Reporting to the Executive Director - Talent Management, the role will partner closely with business and HR leaders to align learning with operational priorities, close critical skill gaps, and embed continuous development. Combining strategic focus, strong knowledge of the Saudi learning environment, and hands-on execution, it will build internal capability, shape impactful learning experiences, and position Qiddiya at the forefront of learning and performance.<br><br>Requirements<br><br>Key Responsibilities:<br><br>Learning Architecture & Pathways<br><br> Design and implement Qiddiya's learning architecture, including frameworks, pathways, curricula, standards, and development journeys across priority capability areas Translate strategic priorities into practical learning roadmaps and interventions that support current performance and future workforce readiness Ensure learning pathways are relevant to Qiddiya's functions, assets, and subsidiaries, and linked to measurable improvements in capability, performance, and business outcomes<br><br>Learning Governance, Policy & Standards<br><br> Establish and continuously improve learning governance, policies, standards, operating procedures, and decision rights across Qiddiya Ensure learning practices align with Saudi regulatory requirements, internal policies, enterprise risk expectations, and quality standards Define reporting and effectiveness measures to track adoption, application, capability growth, stakeholder value, and return on learning investment<br><br>Digital & In-Person Learning Ecosystem<br><br> Lead the growth, adoption, and integration of Qiddiya's learning ecosystem, including Success Factors, Sana, and future digital learning solutions Create blended learning experiences that combines digital, in-person, social, experiential, and performance-based learning Partner with internal stakeholders, providers, academic institutions, and professional bodies to improve access, personalization, learner experience, and insight through technology and data<br><br>Leadership of the Learning Organization<br><br> Design and lead the future learning organization, including learning business partnership, digital learning, operations, design, and enabling capabilities Build a resilient, service-oriented, commercially aware learning team that partners effectively with the business and delivers with pace and quality<br><br>Key Requirements:<br><br>Experience:<br><br> Minimum of 15 years of experience in Learning & Development, with at least 8 years in a leadership or managerial role Proven success designing and delivering enterprise learning in complex, fast-paced environments, ideally with regional or global scope including the Middle East Strong understanding of the Saudi learning environment, including relevant regulatory, governance, workforce development, and compliance expectations Strong experience managing internal stakeholders, external providers, budgets, business cases, and learning investment decisions Digitally fluent, with a strong understanding of learning technologies, experience working with Success Factors and Sana preferred Experience building internal capability and managing external partnerships Demonstrated use of learning analytics and data to improve outcomes and show impact<br><br>Educational Qualifications:<br><br> Bachelor's degree in Human Resources, Education, Psychology, Business Administration or related field Master's degree (e.g. Organization Psychology, Organization Behavior) or relevant advanced HR certifications (e.g. CIPD, ATD, SHRM) preferred<br><br>Skills & Competencies:<br><br> Deep understanding of learning science, adult development principles, and performance-based learning approaches Strategic thinker with commercial acumen and a clear link between learning and business goals Proven ability to communicate, engage and influence all levels of the organization including senior leaders, driving buy-in and fostering a culture of ownership Thrives in a fast-moving, rapidly evolving environment, continuously improving processes Ability to work independently, lead multiple projects, and drive initiatives to deadline in a fast-paced environment Skilled at balancing strategy and delivery, with a hands-on approach when needed Brings external perspective and a forward-looking, market-aware mindset Embodies Qiddiya's culture of Play and high performance<br><br>Why Join Us?<br><br> Build a Real Legacy....an Actual City: Imagine being part of a team that's not just shaping an organization, but helping to build a unique city from the ground up. This is a once-in-a-lifetime opportunity to contribute to a landmark project that will pioneer the future of 'Play' Shape the Future of Learning in Saudi Arabia: Bring together Saudi context, global learning practices, digital innovation, and enterprise capability building to create something distinctive and enduring
Managing Director, Growth & Ventures Location: Riyadh, Saudi Arabia Employment Type: Full-time Seniority Level: Executive -Current CEO -X CEO (Arabic Speaker) Industry: Diversified Group / Investments Function: Growth, Ventures, Strategy & Business Development<br>About the Opportunity Ameera Talent Solutions is conducting a confidential executive search for a Managing Director, Growth & Ventures on behalf of a leading diversified organisation in Saudi Arabia. This is a newly created senior leadership position focused on identifying, developing and executing new growth opportunities across a multi-sector portfolio. The successful candidate will work closely with Group Executive Leadership and the CEOs and Managing Directors of individual business units to originate strategic partnerships, develop joint ventures, launch new products and services, and create new routes to market. Initial priorities will be within Healthcare and Logistics, with broader exposure to sectors including Real Estate and Automotive Aftermarket. This is a hands-on growth mandate. The role will initially operate as an individual contributor, with the opportunity to build additional capability as the function develops.<br>Key Responsibilities• Develop and execute organic growth initiatives across the organisation's portfolio.• Identify and originate new commercial opportunities, partnerships and joint ventures.• Evaluate opportunities to introduce new products, services, capabilities and routes to market.• Develop opportunities from initial concept through business case, internal approval and execution.• Build senior-level relationships with potential strategic and commercial partners across Saudi Arabia and the wider GCC.• Partner with business unit CEOs and Managing Directors to identify and progress growth opportunities aligned with their strategic priorities.• Work closely with internal strategy, investment, finance and project teams to assess and progress new initiatives.• Develop commercially robust business cases and investment proposals for senior leadership consideration.• Coordinate with international product and business development teams where required.• Present growth initiatives and recommendations to executive stakeholders and relevant governance committees.• Establish an effective growth and ventures capability, with the potential to build a dedicated team as the mandate develops.<br>Candidate Profile We are looking for a senior commercial leader with substantial experience developing and delivering growth initiatives within Saudi Arabia and the wider GCC. The successful candidate is likely to demonstrate:• Strong experience in B2B growth, strategic business development, partnerships or venture development.• A proven track record of originating and delivering joint ventures, strategic partnerships, new propositions or market expansion initiatives.• Experience operating within Saudi Arabia and a strong understanding of the local commercial environment.• Experience working across complex, diversified or multi-business organisations.• The ability to influence CEOs, Managing Directors and senior stakeholders without relying on direct reporting authority.• Strong commercial and financial acumen, including the ability to develop and assess business cases.• The ability to independently originate opportunities and drive them through to execution.• Strong stakeholder management, negotiation and communication skills. Experience within one or more of the following sectors would be particularly valuable: Healthcare, Logistics, Real Estate or Automotive / Automotive Aftermarket. Arabic language capability would be advantageous but is not essential.<br>The Mandate This position is focused primarily on organic growth, strategic partnerships, joint ventures and new business creation. It is not primarily an M&A execution position and does not carry direct P&L responsibility at appointment. The successful candidate will be expected to combine strategic thinking with hands-on commercial execution and demonstrate measurable impact through the opportunities they originate and develop.<br>Compensation A highly competitive executive package is available, expected to be in the region of SAR 1.2M to SAR 1.8M total annual compensation, depending on experience and the final fixed and variable structure.<br>How to Apply This search is being managed confidentially by Ameera Talent Solutions. Candidates whose experience closely matches the requirements are invited to apply through Linked In with an up-to-date CV. Due to the senior and confidential nature of the appointment, shortlisted candidates will receive further information regarding the organisation and mandate during the selection process. For confidential enquiries:connect@ameeratalentsolutions.com<br>Ameera Talent Solutions is committed to an inclusive recruitment process and welcomes applications from suitably qualified candidates based on experience, capability and alignment with the requirements of the role.
The Director, Security Command & Integration provides strategic and operational leadership for the integration of security command, control, communications, intelligence, technology, incident coordination and commercial delivery across QIC Security Operations.<br><br>The role is accountable for ensuring the District Security Operations Centre (DSOC) operates as the central hub for situational awareness, operational coordination, information management and escalation, and that security contracts and commercial arrangements provide compliant, effective and value-driven services aligned with operational demand.<br><br>The role holder connects people, processes, technology, data and contracted services into a single operating model that supports daily security operations, major events, emergencies, elevated security postures and the transition from development to steady-state city operations.<br><br>Security Strategy and Transformation<br><br>Own the development and periodic review of the long-term strategy, target operating model and capability roadmap, aligning command, integration, resilience and service priorities with Qiddiya growth and the transition to steady-state city operations.<br><br>Define the future balance of employed, contracted and specialist capability, ensuring workforce structures and sourcing models remain scalable, resilient, commercially sustainable and aligned with forecast operational demand.<br><br>Security Command, Control & DSOC Operations<br><br>Define and maintain the integrated security command, control and coordination model, including roles, decision rights, escalation routes, command levels and interfaces with operational teams.<br><br>Provide executive oversight of the DSOC operating model, staffing, procedures, shift governance, briefings, logs, incident coordination and operational reporting.<br><br>Ensure timely collection, validation, analysis and dissemination of security information from personnel, systems, assets, contractors and external stakeholders.<br><br>Direct integrated coordination for significant incidents, events and elevated security postures, ensuring clear command, tasking, communication and decision logging.<br><br>Systems, Technology & Operational Integration<br><br>Lead the operational integration of CCTV, access control, alarms, communications, incident management, analytics and other security technologies into DSOC workflows.<br><br>Establish readiness, maintenance, resilience, fallback and recovery requirements for command-and-control technologies and communications.<br><br>Incident, Crisis & Major Event Readiness<br><br>Maintain command structures, duty arrangements, contact protocols, incident rooms and supporting documentation for routine and exceptional operations.<br><br>Coordinate the command, communications, reporting and contractor interfaces required for major events, VIP/VVIP activity and heightened security postures.<br><br>Plan and oversee table-top and live exercises that test DSOC, communications, escalation, continuity and cross-functional coordination.<br><br>Contracts, Commercial & Supplier Governance<br><br>Establish and oversee governance for security contracts, including performance cadence, KPI/SLA assurance, change control, risk, compliance and executive reporting.<br><br>Own the strategic commercial framework for outsourced security services, ensuring delivery models remain scalable, cost-effective and aligned to future city operational requirements.<br><br>Direct performance reviews, non-conformance management, recovery plans and escalation for persistent or high-risk supplier failure.<br><br>Requirements<br><br>Bachelor's Degree essential, Master's Degree preferred<br><br>Recognized qualification in Security Management, Risk Management, Emergency Management, Business, Operations, - --<br><br>Technology or a related discipline. ASIS CPP, CSMP or equivalent senior security certification preferred.<br><br>Formal senior-level training or evidenced professional competence in incident command, crisis management or security command-and-control operations.<br><br>Demonstrable commercial and contract-management competence relevant to outsourced security services.<br><br>Valid driving licence accepted for on-site driving in the Kingdom of Saudi Arabia.<br><br>Extensive leadership experience in security operations, command and control, security systems integration, incident management or a closely related environment.<br><br>Proven accountability for an operational security control room, command centre, SOC/GSOC/DSOC or comparable multi-system coordination environment.<br><br>Demonstrated experience leading or supporting command arrangements for serious incidents, major events, emergencies and elevated threat conditions.<br><br>Strong operational understanding of CCTV, access control, alarms, communications, incident management platforms and system resilience.<br><br>Substantial experience governing complex outsourced security services, including KPIs, SLAs, change control, invoice assurance, claims, performance recovery and value-for-money challenge.<br><br>Experience designing, mobilising and improving integrated operating models, procedures, governance and management information.<br><br>Proven ability to advise executives, influence cross-functional leaders and manage complex internal, contractor and external stakeholder interfaces.
About the Role:<br><br>We are seeking an experienced, forward-thinking Head of Learning to lead the development and delivery of Qiddiya's learning architecture, ensuring learning enables performance today and builds the capabilities required for future growth.<br><br>Reporting to the Executive Director - Talent Management, the role will partner closely with business and HR leaders to align learning with operational priorities, close critical skill gaps, and embed continuous development. Combining strategic focus, strong knowledge of the Saudi learning environment, and hands-on execution, it will build internal capability, shape impactful learning experiences, and position Qiddiya at the forefront of learning and performance.<br><br>Requirements<br><br>Key Responsibilities:<br><br>Learning Architecture & Pathways<br><br> Design and implement Qiddiya's learning architecture, including frameworks, pathways, curricula, standards, and development journeys across priority capability areas Translate strategic priorities into practical learning roadmaps and interventions that support current performance and future workforce readiness Ensure learning pathways are relevant to Qiddiya's functions, assets, and subsidiaries, and linked to measurable improvements in capability, performance, and business outcomes<br><br>Learning Governance, Policy & Standards<br><br> Establish and continuously improve learning governance, policies, standards, operating procedures, and decision rights across Qiddiya Ensure learning practices align with Saudi regulatory requirements, internal policies, enterprise risk expectations, and quality standards Define reporting and effectiveness measures to track adoption, application, capability growth, stakeholder value, and return on learning investment<br><br>Digital & In-Person Learning Ecosystem<br><br> Lead the growth, adoption, and integration of Qiddiya's learning ecosystem, including Success Factors, Sana, and future digital learning solutions Create blended learning experiences that combines digital, in-person, social, experiential, and performance-based learning Partner with internal stakeholders, providers, academic institutions, and professional bodies to improve access, personalization, learner experience, and insight through technology and data<br><br>Leadership of the Learning Organization<br><br> Design and lead the future learning organization, including learning business partnership, digital learning, operations, design, and enabling capabilities Build a resilient, service-oriented, commercially aware learning team that partners effectively with the business and delivers with pace and quality<br><br>Key Requirements:<br><br>Experience:<br><br> Minimum of 15 years of experience in Learning & Development, with at least 8 years in a leadership or managerial role Proven success designing and delivering enterprise learning in complex, fast-paced environments, ideally with regional or global scope including the Middle East Strong understanding of the Saudi learning environment, including relevant regulatory, governance, workforce development, and compliance expectations Strong experience managing internal stakeholders, external providers, budgets, business cases, and learning investment decisions Digitally fluent, with a strong understanding of learning technologies, experience working with Success Factors and Sana preferred Experience building internal capability and managing external partnerships Demonstrated use of learning analytics and data to improve outcomes and show impact<br><br>Educational Qualifications:<br><br> Bachelor's degree in Human Resources, Education, Psychology, Business Administration or related field Master's degree (e.g. Organization Psychology, Organization Behavior) or relevant advanced HR certifications (e.g. CIPD, ATD, SHRM) preferred<br><br>Skills & Competencies:<br><br> Deep understanding of learning science, adult development principles, and performance-based learning approaches Strategic thinker with commercial acumen and a clear link between learning and business goals Proven ability to communicate, engage and influence all levels of the organization including senior leaders, driving buy-in and fostering a culture of ownership Thrives in a fast-moving, rapidly evolving environment, continuously improving processes Ability to work independently, lead multiple projects, and drive initiatives to deadline in a fast-paced environment Skilled at balancing strategy and delivery, with a hands-on approach when needed Brings external perspective and a forward-looking, market-aware mindset Embodies Qiddiya's culture of Play and high performance<br><br>Why Join Us?<br><br> Build a Real Legacy....an Actual City: Imagine being part of a team that's not just shaping an organization, but helping to build a unique city from the ground up. This is a once-in-a-lifetime opportunity to contribute to a landmark project that will pioneer the future of 'Play' Shape the Future of Learning in Saudi Arabia: Bring together Saudi context, global learning practices, digital innovation, and enterprise capability building to create something distinctive and enduring
General Job Information<br><br>Department: Sports & Wellness / Service Line Operations Location: Riyadh, KSA<br><br>Role Summary<br><br>The Sports Center Service Medical Director is responsible for leading a defined service line within the Sports Center, such as rehabilitation, sports medicine, performance, fitness, wellness, or another specialized offering. The role owns the strategy, operations, financial performance, service quality, customer outcomes, and team capability of the assigned service line.<br><br>Key Responsibilities<br><br> Service Line Strategy & Growth Leadership Define and execute the strategy for the assigned service line in alignment with the Sports Center and QHC strategy. Identify service expansion opportunities, new programs, and innovation areas. Develop annual service line plans, operating models, and growth initiatives. Support business cases for new services, equipment, partnerships, and capability investments. Position the service line as a high-quality, differentiated offering within the Sports Center ecosystem. End-to-End Operational Ownership Own day-to-day operations of the assigned service line, ensuring efficient, safe, and high-quality delivery. Manage service workflows, patient/client pathways, scheduling, capacity, resource allocation, and throughput. Ensure effective coordination with other service lines including sports, rehab, performance, medical clinics, and customer service. Address operational bottlenecks and implement improvements to enhance flow and service efficiency. Ensure policies, procedures, and operating standards are consistently implemented. Financial Accountability & Commercial Performance Manage the service line budget, cost control, revenue targets, and financial performance. Monitor revenue, utilization, productivity, profitability, and cost-per-service metrics. Develop pricing recommendations, packages, and service bundles in collaboration with Finance and Commercial teams. Identify opportunities to improve revenue, reduce waste, and enhance resource productivity. Support payer, coding, costing, and revenue cycle requirements related to the service line. Quality, Outcomes & Service Standards Ensure the service line operates in line with clinical, technical, safety, and quality standards. Monitor outcomes, service quality, customer satisfaction, complaints, and incident reports. Lead corrective actions and continuous improvement initiatives. Support internal audits, quality reviews, and compliance requirements. Establish performance standards and ensure consistent delivery across teams. Stakeholder & Cross-Functional Collaboration Collaborate with physicians, therapists, trainers, operations, marketing, finance, HR, and quality teams. Work with Marketing to promote service offerings, campaigns, programs, and events. Coordinate with the Administrative Director on scheduling, facility readiness, procurement, and logistics. Build relationships with external partners relevant to the service line, including clubs, federations, schools, universities, and healthcare entities. Represent the service line in leadership forums and performance reviews. Team Leadership & Capability Building Lead multidisciplinary teams within the assigned service line. Set performance expectations, monitor productivity, and address performance gaps. Support recruitment, onboarding, training, professional development, and succession planning. Build team capabilities in service excellence, technical standards, safety, and customer care. Foster a culture of collaboration, accountability, and continuous improvement. <br><br>Key Performance Matrix<br><br>Achieve service line revenue, profitability, and budget targets. Improve utilization, productivity, throughput, and capacity performance. Maintain high-quality clinical or service outcomes. Improve customer satisfaction and reduce complaints or escalations. Ensure compliance with service standards, safety requirements, and audit expectations. Develop and launch new programs or service enhancements. Build a high-performing and engaged service line team. <br><br>Qualifications<br><br>Bachelor's degree in Sports Science, Healthcare Administration, Physiotherapy, Rehabilitation, Business Administration, Medical Science, or related field. Master's degree in Healthcare Management, Sports Management, Business Administration, or related field is preferred. 12+ years of experience in sports, rehabilitation, clinical operations, wellness, fitness, or performance service environments. Experience managing service line performance, budgets, teams, and operational KPIs. Strong understanding of customer experience, service delivery models, clinical/technical standards, and revenue performance. <br><br>Core Competencies<br><br>Service Line Strategy Operational Leadership Financial & Commercial Management Clinical / Technical Service Oversight Customer Experience Management Resource Optimization Quality & Compliance Cross-Functional Collaboration Team Leadership Continuous Improvement Data-Driven Decision Making
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About the Role: We are seeking an experienced, forward-thinking Head of Learning to lead the development and delivery of Qiddiya’s learning architecture, ensuring learning enables performance today and builds the capabilities required for future growth.<br> Reporting to the Executive Director – Talent Management, the role will partner closely with business and HR leaders to align learning with operational priorities, close critical skill gaps, and embed continuous development.<br> Combining strategic focus, strong knowledge of the Saudi learning environment, and hands-on execution, it will build internal capability, shape impactful learning experiences, and position Qiddiya at the forefront of learning and performance.<br> Key Responsibilities: Learning Architecture & Pathways · Design and implement Qiddiya’s learning architecture, including frameworks, pathways, curricula, standards, and development journeys across priority capability areas.<br> · Translate strategic priorities into practical learning roadmaps and interventions that support current performance and future workforce readiness.<br> · Ensure learning pathways are relevant to Qiddiya’s functions, assets, and subsidiaries, and linked to measurable improvements in capability, performance, and business outcomes.<br> Learning Governance, Policy & Standards · Establish and continuously improve learning governance, policies, standards, operating procedures, and decision rights across Qiddiya.<br> · Ensure learning practices align with Saudi regulatory requirements, internal policies, enterprise risk expectations, and quality standards.<br> · Define reporting and effectiveness measures to track adoption, application, capability growth, stakeholder value, and return on learning investment.<br> Digital & In-Person Learning Ecosystem · Lead the growth, adoption, and integration of Qiddiya’s learning ecosystem, including SuccessFactors, Sana, and future digital learning solutions.<br> · Create blended learning experiences that combines digital, in-person, social, experiential, and performance-based learning.<br> · Partner with internal stakeholders, providers, academic institutions, and professional bodies to improve access, personalization, learner experience, and insight through technology and data.<br> Leadership of the Learning Organization · Design and lead the future learning organization, including learning business partnership, digital learning, operations, design, and enabling capabilities.<br> · Build a resilient, service-oriented, commercially aware learning team that partners effectively with the business and delivers with pace and quality.<br> Key Requirements: Experience: · Minimum of 15 years of experience in Learning & Development, with at least 8 years in a leadership or managerial role · Proven success designing and delivering enterprise learning in complex, fast-paced environments, ideally with regional or global scope including the Middle East · Strong understanding of the Saudi learning environment, including relevant regulatory, governance, workforce development, and compliance expectations.<br> · Strong experience managing internal stakeholders, external providers, budgets, business cases, and learning investment decisions.<br> · Digitally fluent, with a strong understanding of learning technologies, experience working with SuccessFactors and Sana preferred · Experience building internal capability and managing external partnerships · Demonstrated use of learning analytics and data to improve outcomes and show impact Educational Qualifications: · Bachelor’s degree in Human Resources, Education, Psychology, Business Administration or related field.<br> · Master’s degree (e.<br>g. Organization Psychology, Organization Behavior) or relevant advanced HR certifications (e.<br>g. CIPD, ATD, SHRM) preferred.<br> Skills & Competencies: · Deep understanding of learning science, adult development principles, and performance-based learning approaches · Strategic thinker with commercial acumen and a clear link between learning and business goals · Proven ability to communicate, engage and influence all levels of the organization including senior leaders, driving buy-in and fostering a culture of ownership.<br> · Thrives in a fast-moving, rapidly evolving environment, continuously improving processes · Ability to work independently, lead multiple projects, and drive initiatives to deadline in a fast-paced environment.<br> · Skilled at balancing strategy and delivery, with a hands-on approach when needed · Brings external perspective and a forward-looking, market-aware mindset · Embodies Qiddiya’s culture of Play and high performance Why Join Us?<br> · Build a Real Legacy….<br>an Actual City: Imagine being part of a team that's not just shaping an organization, but helping to build a unique city from the ground up.<br> This is a once-in-a-lifetime opportunity to contribute to a landmark project that will pioneer the future of 'Play'.<br> · Shape the Future of Learning in Saudi Arabia: Bring together Saudi context, global learning practices, digital innovation, and enterprise capability building to create something distinctive and enduring.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Role Purpose The Executive Director – MMC & Delivery Learning Systems is responsible for institutionalising innovation and structured learning across the Qiddiya City Programme.<br> The role leads two strategic programme enablers: Modern Methods of Construction (MMC) – to enhance productivity, scalability, quality consistency, safety, and delivery predictability.<br> Delivery Learning & Knowledge Systems – to reduce systemic repeat failures, accelerate decision-making, and embed institutional delivery intelligence across Business Units (BUs).<br> Operating at programme scale, the role ensures that Qiddiya moves from fragmented project-based execution toward structured, repeatable, and performance-driven delivery systems.<br> Strategic Mandate A.<br> Modern Methods of Construction (MMC) Define and steer Qiddiya’s MMC ambition, roadmap, and governance framework.<br> Identify scalable MMC opportunities across asset typologies.<br> Establish standards, decision pathways, and adoption frameworks to enable BU implementation.<br> Align with Procurement and Supply Chain to support manufacturing agreements and market feasibility.<br> Translate pilot outcomes into institutionalised standards and repeatable playbooks.<br> Monitor measurable impact on cost, schedule, quality, HSE, and sustainability performance.<br> The role does not replace BU delivery accountability; it enables structured and scalable adoption across the programme.<br> Delivery Learning & Knowledge Systems Establish and govern a structured delivery knowledge-sharing system across the Qiddiya programme.<br> Institutionalise lessons learned, best practices, and repeatable standards.<br> Create cross-BU transparency mechanisms to reduce duplication and rework.<br> Implement structured feedback loops between Delivery, Logistics, Engineering, Procurement, and Commercial functions.<br> Embed a culture of constructive transparency, where learning accelerates performance rather than assigning blame.<br> Knowledge sharing is positioned as a performance accelerator and delivery control mechanism — not documentation.<br> Key Accountabilities Provide executive leadership for MMC and Delivery Learning initiatives in alignment with SDU mandate and TOM.<br> Translate systemic delivery risks and recurring failure patterns into structured institutional solutions.<br> Secure executive alignment and approvals for frameworks, governance models, and scaling strategies.<br> Ensure integration across Delivery, Procurement, Engineering/Design, Logistics, Commercial, and Digital functions.<br> Drive measurable improvements in delivery predictability, productivity, and cross-BU coordination.<br> Success Measures MMC Demonstrable adoption of MMC solutions on eligible assets.<br> Improved schedule confidence and delivery consistency.<br> Established supplier/manufacturing pathways supporting scalable adoption.<br> Measurable performance gains on pilot implementations.<br> Delivery Learning Reduction in repeat systemic issues and avoidable rework.<br> Increased cross-BU coordination and visibility.<br> Sustained platform adoption and knowledge reuse.<br> Faster issue resolution cycles across delivery ecosystem.<br> Stakeholder Environment Internal: SDU Leadership; BU Delivery Directors; CDU/Implementation; Engineering/Design; Procurement & Supply Chain; Logistics; Commercial/Contracts; Digital/IT; People & Culture.<br> External: Delivery partners; Tier 1 contractors; modular/offsite manufacturers; technology providers; specialist consultants; supply chain ecosystem.<br> Attractive compensations and benefits package Profile Requirements This role requires a senior international development and delivery executive with demonstrated experience leading major programmes or large-scale master developments.<br> Experience Minimum 18 years’ progressive experience in international real estate development, infrastructure, or complex construction environments.<br> Proven leadership in multi-asset or giga-project settings with concurrent project portfolios.<br> Experience operating in high-growth, high-complexity environments (e.<br>g., national transformation or large urban developments).<br> Demonstrated exposure to construction innovation, industrialised construction, modular delivery, or transformation initiatives at scale.<br> Experience engaging senior executive committees and securing approval for strategic frameworks.<br> Strong understanding of programme governance, stage-gate processes, and cross-functional integration.<br> Track record interfacing with contractors, manufacturers, consultants, and supply chain ecosystems.<br> Role Positioning Summary This is a programme capability and transformation role designed to: Enable scalable construction innovation (MMC).<br> Institutionalise delivery learning across Business Units.<br> Improve predictability and performance at programme scale.<br> The Executive Director operates as a strategic enabler — strengthening delivery maturity, governance capability, and structured transparency across the Qiddiya City Programme.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
8+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Date Posted:</b></p><br><br>2026-08-03&#xa;&#xa;<p><b>Country:</b></p><br><br>Saudi Arabia&#xa;&#xa;<p><b>Location:</b></p><br><br>SA-01-RIYADH-S1 ~ 9054 Airport Rd ~ ROSHAN FRONT BLDG S1&#xa;&#xa;<p><b>Position Role Type:</b></p><br><br>Onsite<br><br><br><p><b>About Us: </b></p><br><br><p>At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. </p><br><br><br><p><b>Job Summary:</b></p><br><br><p>Raytheon Saudi Arabia is seeking an experienced and customer-focused professional to support the PT6 Program by leading operational execution, customer engagement, and localization initiatives. This role serves as the primary on-site representative for the PT6 Program, partnering with customers, internal stakeholders, and cross-functional teams to ensure successful program execution, operational excellence, and long-term capability development.</p><br><br><p>The successful candidate will drive customer satisfaction, oversee operational delivery, support workforce localization objectives, and strengthen strategic partnerships while ensuring alignment with Raytheon Saudi Arabia's business priorities and customer commitments.</p><br><br><br><p><b>What You Will Do:</b></p><br><br><ul><li>Serve as on-site representative for Raytheon Saudi Arabia, leading engagement with customers and key stakeholders to ensure successful program execution.</li><li>Provide operational leadership for customer support activities, localization initiatives, and program execution to achieve business objectives.</li><li>Partner with technical subject matter experts to translate strategic priorities into operational plans, establish governance, and monitor execution against program milestones.</li><li>Build and maintain strong relationships with customer leadership, internal functions, and external stakeholders to foster collaboration and ensure alignment on program priorities.</li><li>Lead cross-functional teams in resolving operational issues, mitigating risks, and driving timely execution of customer commitments.</li><li>Oversee operational readiness, capability development, and knowledge transfer activities to strengthen local capabilities and support long-term sustainability.</li><li>Monitor program performance, establish operational metrics, and provide regular updates to leadership on risks, opportunities, and overall execution.</li><li>Promote continuous improvement by identifying opportunities to enhance operational efficiency, customer satisfaction, and program effectiveness.</li><li>Ensure compliance with Raytheon Saudi Arabia policies, contractual requirements, and applicable customer regulations.</li><li>Support workforce localization initiatives and contribute to the development of sustainable local capabilities in alignment with national objectives.</li></ul><p><br><b>Qualifications You Must Have:</b></p><br><br><ul><li>Bachelor’s degree in business administration, Supply Chain Management, Engineering, Operations Management, or a related discipline.</li><li>Minimum of 10 years of progressive experience in aerospace, defense, operations, program management, aftermarket support, supply chain, or a related industry.</li><li>Demonstrated experience leading customer-facing operations and managing complex stakeholder relationships.</li><li>Experience leading cross-functional teams and driving operational execution in a dynamic environment.</li><li>Strong project management, problem-solving, and decision-making skills.</li><li>Excellent communication and presentation skills with the ability to influence stakeholders at all organizational levels.</li><li>Professional proficiency in English (written and verbal).</li></ul><p><br><b>Qualifications We Value: </b></p><br><br><ul><li>Previous experience supporting defense or government programs.</li><li>Experience working in Saudi Arabia or the Middle East.</li><li>Knowledge of localization initiatives and capability development programs.</li><li>Background in procurement, logistics, supply chain, or aftermarket support.</li><li>Demonstrated success in building long-term customer partnerships and managing executive-level relationships.</li><li>Strong understanding of operational governance, performance management, and continuous improvement methodologies.</li><li>Experience working within a matrix organization and collaborating across global teams.</li></ul><br><br><br><p><span><i>RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. </i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Altron Middle East is looking to appoint an experienced Sales Director to lead and expand our sales operations across the United Arab Emirates and Saudi Arabia markets. This is a pivotal leadership role for an ambitious professional with deep market knowledge and proven success building and managing high-performing sales teams. <br>The successful candidate will drive revenue growth across our expanding portfolio of enterprise applications, data solutions, artificial intelligence capabilities, and cloud services. <br>You will establish strategic market positioning, lead the development of sales and pre-sales teams across both regions, and position Altron as the region's leading enterprise solutions provider. <br>Based in the Kingdom of Saudi Arabia, you will be responsible for all sales and pre-sales personnel reporting across UAE and KSA territories.<br>This role is instrumental in achieving Altron's strategic growth objectives across the region through diversified enterprise solutions, particularly in government, semi-government, and private sector segments. You will be at the forefront of our regional expansion, working across multiple technology verticals including Workforce Management, Enterprise Applications, Data & Analytics, Artificial Intelligence, and Cloud Services platforms.<br>Key Responsibilities:Lead and mentor all sales and pre-sales teams across UAE and KSA regions, establishing clear performance expectations and creating a high-achievement culture Develop and execute comprehensive sales strategies aligned with Altron's regional and global objectives, with particular focus on Saudi Arabia market expansion and our diversified enterprise solutions portfolio Establish and manage sales targets, KPIs, and metrics across all business verticals (Workforce Management, Enterprise Applications, Data & Analytics, AI, and Cloud Services) ensuring consistent achievement or surpassing of revenue goals Build and maintain strategic partnerships with key accounts and prospects across government, semi-government, and private sector classifications Oversee all aspects of the sales pipeline including qualification, proposal development, contract negotiation, and closure across our full technology portfolio Drive market intelligence and competitive analysis to identify growth opportunities and inform strategic positioning within enterprise applications, data solutions, and cloud services markets Collaborate closely with technology partners, internal product teams, and resources to ensure solution relevance, competitive advantage, and cross-selling opportunities Manage sales team recruitment, training, and development to build capability across our diversified business portfolio and support career progression Ensure compliance with regional regulatory requirements and company policies across all sales activities Provide regular reporting and strategic insights to senior management on market conditions, pipeline health, portfolio performance, and achievement of regional objectives<br>Required Experience & Qualifications:Essential Requirements:Native Arabic speaker with fluent English business communication Minimum 10+ years of direct experience in the Saudi Arabia market with demonstrated knowledge of local business practices and regulatory environment Proven track record of leading and building sales teams (minimum 5+ years in leadership capacity) Demonstrated success achieving significant revenue targets and exceeding sales goals Experience selling enterprise software solutions, including but not limited to: Workforce Management, HCM systems, Enterprise Applications, Data & Analytics platforms, or Cloud Services Strong understanding of government and semi-government procurement processes in the Gulf region Experience negotiating complex B2B contracts and managing long sales cycles Established network of contacts and relationships within Saudi Arabian and UAE business communities<br>Preferred Qualifications:Experience with UKG (Ultimate Kronos Group) or other leading enterprise software platforms Background in IT, technology, or digital transformation sector implementations Experience working with regional system integrators, consulting firms, or technology solution providers Knowledge of Data & Analytics, Artificial Intelligence, or Cloud Services markets MBA or advanced business qualification<br>Core Competencies:Strategic Sales Leadership: ability to formulate and execute market strategies that drive sustainable growth across multiple technology verticals Team Leadership: demonstrated ability to attract, develop, and retain high-performing sales professionals Relationship Management: strong interpersonal skills with ability to build trust and credibility with key stakeholders Results Orientation: disciplined approach to metrics, accountability, and performance management Business Acumen: understanding of diverse technology solutions and their business value proposition in enterprise settings Regulatory & Compliance Awareness: knowledge of procurement regulations and compliance requirements in GCC markets Communication: excellent verbal and written communication with ability to influence senior stakeholders.<br>Location & Working Arrangements Primary Location: Riyadh, Saudi Arabia Travel: Approximately 20-30% travel between UAE and KSA required for account management, team engagement, and strategic initiatives Reports to: Managing Director, Altron Middle East Technologies LLC / Altron Arabia Limited About Altron's Enterprise Solutions Portfolio Altron Middle East delivers a comprehensive portfolio of enterprise solutions to organizations across the region:<br>Workforce Management: Leading global solutions for workforce planning, scheduling, time tracking, and labour analytics Enterprise Applications: Comprehensive business software solutions including Workforce Management, Contract and Procurement Applications, and operational systems Data & Analytics: Advanced data management, business intelligence, and analytics platforms enabling data-driven decision making Artificial Intelligence: AI-powered solutions for automation, predictive analytics, and intelligent process optimization Cloud Services: Secure, scalable cloud infrastructure and managed services tailored for regional requirements and compliance standards<br>What We Offer:Competitive compensation package commensurate with experience and market conditions Performance-based incentive structure aligned with revenue and growth targets Leadership opportunity to shape and grow a region Opportunity to partner with leading global technology providers Professional development and training opportunities Collaborative working environment within an established regional business<br>Commitment:At Altron Middle East, we are Working for a Simpler, Safer and Smarter Tomorrow. <br>We are committed to fostering an inclusive environment where diverse talent can thrive, and we believe this leadership role is instrumental to our regional success and our mission to deliver innovative, comprehensive enterprise solutions that transform how organisations operate, make decisions, and optimize their most valuable assets.<br>Disclaimer:Dear Applicant, we appreciate your interest in joining our organization. It is imperative for us that you understand how we handle your information. We are committed to ensuring the security and confidentiality of the information you provide. Your personal details will be collected for the sole purpose of the application process and will be used strictly for that purpose. By applying, you acknowledge and consent to the collection, use, and protection of your personal information in accordance with our privacy policy. If you have any inquiries or concerns, our Human Resource department is available to provide clarification. We look forward to reviewing your application.<br>https://www.altron.com/privacy-policy Altron is committed to diversity and Employment Equity within the workplace. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. Should your experience and qualifications align with the requirements, we will be in contact to discuss the next steps. Should you not receive feedback within 2 weeks, please consider your application as not successful.<br>In the meantime, we encourage you to explore our company's website.
Role Summary<br><br>We are seeking experienced Managers Autonomous SOC Engineering, AI & Automation to lead the design, engineering, deployment, and continuous improvement of next-generation Security Operations capabilities.<br><br>The role will be responsible for enabling the transition from traditional analyst-led SOC operations toward an AI-assisted and increasingly autonomous SOC operating model, combining security automation, AI/Gen AI, detection engineering, orchestration, and advanced security analytics.<br><br>The successful candidates will be technically hands-on and will work across SIEM, SOAR, EDR/XDR, threat intelligence, case management, APIs, AI/LLM platforms, and security data sources to automate security workflows, develop use cases and improve detection quality, accelerate investigations and response, and reduce repetitive analyst effort.<br><br>The role requires strong experience across automation engineering, AI-enabled security operations, and detection engineering, with the ability to translate SOC use cases into scalable production capabilities.<br><br>Key Responsibilities<br><br>Autonomous SOC & AI Engineering<br><br> Lead the technical design and deployment of AI-driven and autonomous SOC capabilities. Identify SOC processes suitable for automation and autonomous execution across alert triage, investigation, enrichment, containment, and response. Design and implement AI-assisted security investigation and decision-support workflows. Develop and integrate LLM/Gen AI-based SOC capabilities, including analyst copilots, automated investigation, incident summarisation, threat intelligence analysis, and response recommendations. Design appropriate human-in-the-loop controls, approval gates, guardrails, and escalation mechanisms for autonomous security actions. Evaluate the accuracy, reliability, security, and operational effectiveness of AI-enabled SOC use cases. Support the development of an Autonomous SOC roadmap and progressively increase the level of automation across security operations.<br><br>Security Automation & Orchestration<br><br> Design, build, and maintain automated security workflows and orchestration playbooks. Automate repetitive SOC activities including: Alert enrichment IOC investigation Phishing analysis Endpoint investigation Identity investigation Threat intelligence enrichment Malware analysis Case creation and management Containment and remediation Develop integrations between SIEM, SOAR, EDR/XDR, threat intelligence, email security, identity, network security, cloud security, ticketing, and other security platforms. Build automation using Python, REST APIs, webhooks, SDKs, scripting, and orchestration platforms. Develop reusable automation components and standardized integration patterns. Implement error handling, logging, monitoring, testing, and rollback mechanisms for automated security actions.<br><br>Detection Engineering<br><br> Lead the development and continuous improvement of the SOC’s detection engineering capability. Design, develop, test, tune, and maintain security detection rules across SIEM, EDR/XDR, cloud, identity, network, and other security technologies. Translate threat intelligence, attack techniques, incident findings, and threat hunting results into actionable detections. Map detection coverage against MITRE ATT&CK and identify detection gaps. Develop detection-as-code approaches including version control, testing, peer review, deployment, and lifecycle management. Define detection quality metrics including precision, false-positive rates, coverage, and detection effectiveness. Work with automation engineers to connect detections directly to automated investigation and response workflows.<br><br>AI & Security Data Integration<br><br> Integrate security telemetry from multiple platforms into AI-driven investigation and automation workflows. Develop mechanisms for AI systems to securely retrieve and correlate relevant security context. Design structured prompts, workflows, agent logic, and tool integrations for security use cases. Support integration of enterprise knowledge sources, threat intelligence, historical incidents, detection content, and SOC procedures into AI-enabled workflows. Apply appropriate security controls around data privacy, access control, model usage, auditability, and AI-generated decisions. Monitor AI outputs for hallucinations, incorrect conclusions, unsafe actions, and other operational risks.<br><br>SOC Engineering & Continuous Improvement<br><br> Assess existing SOC processes and identify opportunities to improve efficiency through engineering and automation. Reduce manual analyst workload and improve mean time to detect, investigate, and respond. Establish engineering standards for automation, integrations, detection content, and AI-enabled workflows. Conduct testing and validation before deploying automated response actions into production. Track the effectiveness of Autonomous SOC capabilities through measurable operational KPIs. Mentor SOC analysts and engineers on automation, detection engineering, AI-assisted investigations, and new security technologies. Work with SOC leadership, architecture, infrastructure, cloud, IAM, and security engineering teams to deliver integrated capabilities.<br><br>Required Skills & Experience<br><br>Candidates should have strong hands-on experience across several of the following areas:<br><br> 7+ years of cybersecurity experience, with significant experience in SOC engineering, detection engineering, security automation, incident response, or security operations. Strong hands-on experience with SIEM technologies such as Microsoft Sentinel, Splunk ES, Google Sec Ops or equivalent. Strong experience with SOAR and security orchestration platforms. Experience developing security automation using Python and REST APIs. Strong understanding of SOC workflows, alert triage, investigation and incident response. Demonstrated experience designing and engineering security detections. Strong knowledge of MITRE ATT&CK and threat-informed defence. Experience integrating security platforms through APIs and developing automated investigation or response workflows. Experience with EDR/XDR, identity security, email security, network security, cloud security, and threat intelligence platforms. Understanding of detection lifecycle management, detection-as-code, Git/version control, CI/CD, and automated testing.<br><br>AI / Gen AI Experience<br><br>Strong knowledge or practical experience in:<br><br> Generative AI and Large Language Models. AI agents and agentic workflows. LLM APIs and enterprise AI platforms. Prompt and context engineering. Retrieval-Augmented Generation (RAG). Tool/function calling and API-enabled AI agents. AI-assisted investigation and security analytics. AI evaluation, accuracy testing, hallucination management, and guardrails. Secure implementation of AI within enterprise cybersecurity environments.<br><br>Candidates do not need to be machine-learning researchers, the emphasis is on applying AI practically within security operations.<br><br>Preferred Experience<br><br>Experience with technologies such as:<br><br> Microsoft Sentinel / Security Copilot Splunk ES / Splunk SOAR Cortex XSOAR / XSIAM Microsoft Defender XDR Crowd Strike Service Now Sec Ops Threat intelligence platforms Git / Git Lab / Git Hub Python REST APIs Azure Open AI / Open AI APIs or equivalent enterprise LLM platforms Cloud security platforms across Azure, AWS or GCP<br><br>Experience building or deploying AI-enabled SOC, Autonomous SOC, hyperautomation, or security-agent solutions would be highly advantageous.<br><br>Expected Outcomes<br><br>The role will be expected to deliver measurable improvements including:<br><br> Increased percentage of SOC activities automated. Reduced manual analyst intervention. Improved detection coverage and quality. Reduced false-positive rates. Reduced Mean Time to Triage and Mean Time to Respond. Increased automated enrichment and investigation coverage. Deployment of AI-assisted and autonomous investigation workflows. Increased integration between detection, investigation, and automated response.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Jasara Program Management Company (Jasara PMC) is a leading Joint Venture between Public Investment Fund (PIF), Jacobs, and Saudi Aramco, established to deliver world-class program management services across the Kingdom of Saudi Arabia.<br> Jasara plays a key role in supporting the realization of Saudi Vision 2030, particularly in delivering giga-projects and large-scale infrastructure developments.<br> We are seeking an SAP-EAMS Director to join JASARA PMC.<br> This role will lead enterprise asset management systems, SAP EAMS readiness and asset data governance, working across City Operations, City AM, Asset Class BUs and O&M teams to create a trusted single source of asset information.<br> The Enterprise Asset Management Director is accountable for leading the city’s enterprise asset management systems, asset information governance and SAP EAMS preparation within the City Asset Management organisation.<br> The role works closely with City Operations, the wider AM team, Asset Class BUs, O&M teams, handover, digital, finance and governance functions to ensure asset information, operational requirements and AM standards are aligned across the city operating model from an AM point of view.<br> The position acts as the business owner for SAP EAMS design decisions, data migration standards, process integration and reporting requirements, ensuring the platform enables reliable operations, lifecycle planning, maintenance delivery, service-quality monitoring and investment decision-making.<br> It embeds the AM data model, workflows, KPIs and reporting framework so City Operations, portfolios and O&M teams have one trusted source of asset information and a consistent approach to asset performance, lifecycle and renewals planning.<br> Key Responsibilities 1.<br> Enterprise AM Systems Strategy and Governance · Define and maintain the enterprise asset management systems strategy, roadmap, governance framework and operating model for City AM and City Operations.<br> · Act as business owner for SAP EAMS design decisions, ensuring system configuration reflects approved AM policies, lifecycle processes, service-quality standards, operational requirements and governance controls.<br> · Align AM systems, asset data standards and reporting outputs with portfolio priorities, asset intersections and operational requirements that support integrated city planning.<br> · Establish clear decision rights, escalation routes and accountabilities across City AM, City Operations, O&M, Asset Class BUs, Digital, Finance, Procurement, Handover and governance teams.<br> · Lead standards for asset information ownership, configuration control, system access, master data stewardship and change control.<br> · Provide executive advice, options, risks, cost implications and recommendations on enterprise AM systems, data quality, SAP EAMS readiness and city-wide AM integration.<br> 2. SAP EAMS Preparation, Cut-over and Integration · Lead business preparation and cut-over to SAP EAMS, including readiness planning, business acceptance criteria, cut-over sequencing, issue management and early-life support arrangements.<br> · Define business requirements for SAP EAMS configuration, workflows, asset structures, maintenance processes, user roles, dashboards and reporting outputs.<br> · Set data migration standards, validation rules, reconciliation controls and sign-off processes for asset master data, hierarchy, location, ownership, condition, performance, maintenance and lifecycle information.<br> · Ensure SAP EAMS integrates with existing AM processes, City Operations dashboards, portfolio reporting, handover controls, maintenance planning, finance inputs and operational support requirements.<br> · Embed data and workflow requirements needed to support business-as-usual AM changes, capacity increases, readiness impacts, commercialisation inputs and service-charge information for relevant assets.<br> · Coordinate design reviews, user acceptance testing, mock cut-overs, defect resolution and go-live readiness decisions with Digital, City Operations and implementation partners.<br> 3. AM Data Model, Asset Register and Information Standards · Define and embed the enterprise AM data model, including asset classification, hierarchy, location structure, ownership attributes, criticality, condition, lifecycle status and maintenance master data.<br> · Own the standards for the central asset register so asset information is accurate, complete, consistent and usable across districts, portfolios, systems and asset types.<br> · Establish data quality controls, validation checks, cleansing routines, reconciliation processes and exception reporting to identify and resolve data gaps.<br> · Ensure asset data requirements are embedded into handover, adoption, acceptance and configuration management processes.<br> · Lead audits, assurance reviews and governance reporting on asset information quality, system compliance and register completeness.<br> 4. Workflows, KPIs and Reporting Standards · Define and embed AM workflows in SAP EAMS for asset creation, updates, approvals, maintenance planning, inspections, renewals, defects, work orders and lifecycle interventions.<br> · Set standard KPIs, reporting definitions, dashboard requirements and performance measures for asset condition, reliability, maintenance compliance, data quality and lifecycle cost visibility.<br> · Ensure portfolios and O&M teams use consistent reporting standards and a common source of asset information for decision-making.<br> · Work with Digital and reporting teams to produce standard dashboards, data extracts and management packs for operational, compliance, planning and executive governance forums.<br> · Use reporting outputs to identify systemic issues, improvement opportunities and process refinements across AM processes and systems.<br> 5. Change, Training and User Adoption · Coordinate business change, communications, training and adoption activities so users understand new processes, system roles and data responsibilities.<br> · Develop role-based training requirements, user guidance, process maps, job aids and adoption support for Asset Management, O&M, portfolio and governance users.<br> · Lead early-life support after go-live, ensuring user issues, data defects and process gaps are quickly triaged, resolved and fed back into future updates.<br> 6. Stakeholder, Portfolio and O&M Interface · Partner with City Operations, portfolio leaders, Asset Class BUs, district teams, O&M teams, handover, technical authorities and service providers to ensure asset information supports practical operational needs.<br> · Align portfolio priorities, asset intersections and operational requirements so SAP EAMS and AM reporting support integrated planning and city-wide coordination.<br> · Coordinate asset data requirements for maintenance schedules, inspection regimes, renewals planning, compliance obligations, budget decisions, capacity assumptions and visitor demand planning.<br> · Support visibility of asset go-live timelines, readiness status, operator arrangements, asset governance standards and interface requirements ahead of asset opening or major events.<br> · Enable consistent asset performance, lifecycle and service-quality standards by incorporating operational insights on condition, utilisation, performance gaps, asset risks and renewal needs.<br> · Coordinate with City Operations and wider AM stakeholders on asset ownership boundaries, commercialisation opportunities, service-charge inputs and value optimisation priorities where these affect City Ops-managed or city-facing assets.<br> · Facilitate cross-functional workshops to align system design, process ownership, data standards, reporting requirements and post-opening lessons learned across the city operating model.<br> 7. Continuous Improvement and System Enhancement · Own the AM systems improvement backlog, prioritising enhancements based on operational value, risk reduction, compliance needs and user feedback.<br> · Monitor system adoption, data quality trends, workflow performance and reporting effectiveness to drive continual improvement.<br> · Ensure lessons learned from SAP EAMS cut-over, early-life support, audits and operational use are converted into improved standards, training and system updates.<br> · Promote standardisation, automation and data-led decision-making across the asset lifecycle.<br> 8. Commercial, Supplier and Implementation Partner Management · Develop scopes, deliverables, acceptance criteria and performance requirements for AM systems, data governance, SAP EAMS implementation and reporting support.<br> · Manage consultants, implementation partners and system support providers to ensure deliverables are practical, integrated and aligned with City Operations requirements.<br> · Review supplier outputs, design documents, test evidence, migration plans, training materials and reporting products for business usability and quality.<br> · Own assigned budgets, forecasts, procurement inputs, contract performance and value-for-money initiatives.<br> Ensure supplier recommendations are translated into sustainable internal capability, governance routines and operational Education · Bachelor's degree in Engineering, Asset Management, Information Systems, Operations Management, Facilities Management, Business Administration or a related discipline.<br> · Master's degree in a relevant discipline is preferred.<br> · Professional certification or membership in asset management, project management, data governance, SAP EAM or information management is desirable.<br> Experience · Minimum 15 years of progressive experience in asset management, enterprise asset systems, asset data governance, maintenance management, facilities management, infrastructure operations or digital transformation, including at least 7 years in senior leadership roles.<br> · Proven experience leading SAP EAM, SAP PM, EAMS, CMMS or comparable enterprise asset management system implementations, migrations, optimisation or operational adoption.<br> · Demonstrable experience defining asset data models, asset registers, classification structures, hierarchies, workflows, KPIs, dashboards and reporting standards.<br> · Strong understanding of asset lifecycle management, maintenance planning, handover, configuration management, data quality, governance and operational readiness.<br> · Experience managing cross-functional teams, implementation partners, consultants and operational stakeholders in complex multi-asset environments.<br> · Experience in public sector, infrastructure, city operations, giga-projects, facilities management, utilities, transport, real estate or major destination environments is strongly preferred.<br> Preferred Background · Leadership background in enterprise asset management, SAP EAM/SAP PM, CMMS/EAMS implementation, asset information management or maintenance transformation.<br> · Practical exposure to ISO 55000-aligned asset management, data governance, operational readiness, handover and lifecycle planning is desirable.<br> · Experience working across business, digital, operations, finance, procurement and governance teams to turn system design into adopted operating practice.<br> Technical & Functional Expectations · SAP EAMS, SAP PM, CMMS/EAMS configuration principles, migration planning, user acceptance testing, cut-over and hypercare.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Hunger Station is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Purpose<br><br>Job Description<br><br>To lead the design and execution of strategic initiatives to enhance operational efficiency and drive continuous improvement across the business. This senior leadership role is responsible for developing scalable processes, optimizing performance, and aligning operational strategy with business objectives. The ideal candidate will have a strong focus on strategy development, implementation, and cross-functional collaboration to support the growth and long-term success of the Operations division<br><br>Key Accountability Areas<br><br>Develop and execute operational strategies that enhance efficiency, reduce costs, and support scalability. Align operational goals with the company’s overall business strategy and ensure cross-functional teams are working toward shared objectives. Lead strategic initiatives to optimize core processes across logistics, fleet management, marketing, Fintech, product Ops and customer service. Drive operational innovation through automation, technology adoption, and process improvements. Ensure processes are scalable and adaptable to support business expansion. Establish and monitor KPIs to track and measure operational performance across key areas. Standardize processes and reporting systems to ensure consistency and transparency across the operations department. Conduct regular reviews and audits to assess adherence to best practices and identify areas for improvement. Lead cross-functional projects that improve efficiency, reduce waste, and enhance customer satisfaction. Implement change management practices to ensure successful adoption of new processes, systems, or technologies. Develop and implement robust fraud prevention strategies. Analyze transaction data to identify patterns and anomalies. Collaborate with technology teams to enhance fraud detection algorithms. Train and educate operational staff on fraud prevention best practices. Continuously monitor and adapt fraud prevention measures. Analyze cancellation patterns to identify common reasons Implement measures to reduce cancellations Minimize the impact of cancellations on resources Investigate failed deliveries (e.g., incorrect addresses, customer unavailability). Enhance address validation during order placement. Implement real-time tracking and communication features for customers and drivers. Leverage data analytics to identify wastage trends. Use predictive models to anticipate potential wastage scenarios. Implement self-service options through our app or website. Automated chatbots can handle routine queries, reducing the need for human agents. Route inquiries to specialized agents based on their expertise. This ensures faster resolution and minimizes call duration. Performance Metrics: Monitor key metrics such as average handling time, first-call resolution, and customer satisfaction. Continuously train agents to improve efficiency. Outsourcing Consideration: Evaluate outsourcing options for non-core functions (e.g., after-hours support) to reduce in-house costs. Root Cause Analysis: Investigate the reasons behind customer complaints (e.g., late deliveries, incorrect orders). Address these issues at the source to prevent recurrence. Proactive Communication: Keep customers informed about order status, delays, and any issues. Transparency reduces the need for compensation. Tiered Compensation: Define clear guidelines for compensating customers (e.g., partial refunds, vouchers). Tailor compensation based on the severity of the issue. Feedback Loop: Collect feedback from customers and learn from their experiences. Use this insight to improve processes and minimize compensation situations. Lead efforts to automate manual processes within the delivery ecosystem. Evaluate and implement technology solutions (e.g., route optimization, order tracking). Enhance customer self-service options through intuitive app features. Monitor automation performance and iterate for continuous improvement. Establish clear KPIs for compensation effectiveness. Measure the impact of compensation decisions on operational performance.<br><br>Strategy & Planning<br><br>Contribute to the development and execution of the Division’s ABCs and OKRs, while ensuring alignment with other Functions' heads. Make critical decisions that support the Division's strategic and tactical direction. Establish the plans for the respective functions/teams and provide inputs that support the Division’s goals and objectives. Distribute tactical responsibilities effectively to potential leaders in the Division, to improve the succession readiness of the organization over time. Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.<br><br>People Management<br><br>Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance. Participate in the identification and recruitment of key talents for the function. Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow. Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.<br><br>Budget Management<br><br>Manage and own the budgeting cycle and provide input to the budgeting process. Ensure effective utilization of the function's budget, and report accurately on progress and challenges. Investigate and propose implementing strategies that result in a positive financial impact for HS. Manage the reporting departments effectively within budget, and report accurately on progress made and challenges encountered. Formulate strategies that result in a positive financial impact for HS and aim to mitigate financial and operational risks.<br><br>Governance And Resilience<br><br>Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. Uphold a high-performance working environment and promote HS’s Values.<br><br>Qualifications<br><br>Knowledge and Experience:<br><br>10 -12 years of experience in operations, process improvement, or operational excellence roles Strong knowledge of operational improvement methodologies Strong problem-solving skills Advance analytical skills Leadership skills<br><br>Education And Certifications<br><br>Bachelor’s degree in business management, or a related field Black Belt Certification in Six Sigma and COPC Customer Experience Implementation Leader is preferable.
Qiddiya Investment Company<br><br>4 days ago<br><br>On-site<br><br>Riyadh, Riyadh Province, Saudi Arabia<br><br>Description<br><br>Qiddiya City – one of the world’s largest greenfield entertainment and sports cities, spanning a 366 km² masterplan in Saudi Arabia, comprising complex infrastructure, transportation systems, hospitality assets, entertainment venues, stadia, mixed-use developments and residential districts across all stages of planning, design and construction.<br><br>Depth of experience in a specific area: Extensive experience in Fire & Life Safety (FLS) engineering and design across complex masterplans, infrastructure and high-profile asset developments, with strong expertise in both prescriptive and performance-based fire engineering design. Demonstrated capability in developing and reviewing FLS strategies, smoke management systems, evacuation and egress strategies, firefighting access and emergency response planning, fire water infrastructure and integrated fire protection systems for large-scale and technically complex developments.<br><br>Strong understanding of Saudi Building Code (SBC), NFPA standards, IBC, IFC, Saudi Civil Defence requirements and relevant international fire engineering standards, with the ability to assess design compliance, alternative solutions and authority requirements across all project stages.<br><br>Role summary: The role supports the Master Developer Unit (MDU) Fire & Life Safety (FLS) team by leading and delivering specialist fire engineering, design review and advisory services across city-wide masterplanning, infrastructure and asset development projects. The post-holder is responsible for the development and review of FLS strategies and performance-based fire engineering solutions, while providing engineering leadership and guidance to internal stakeholders, Lead Design Consultants (LDCs), third-party FLS consultants and project delivery teams across all stages of design and construction.<br><br>Core Responsibilities:<br><br>Lead the development and assurance of Fire & Life Safety design strategies across complex buildings, infrastructure, public realm, transport interfaces and large-scale masterplanned developments. Act as a senior FLS engineering authority, providing clear direction on code compliance, design adequacy, fire strategy, life safety risk and buildability. Review and challenge FLS design submissions, drawings, reports and calculations prepared by consultants, ensuring issues are identified early and resolved with robust engineering solutions. Develop and assess fire engineering solutions for complex or non-standard designs, including alternative solutions, smoke control, evacuation, compartmentation, firefighting access and firefighting provisions. Advise on the application of Saudi Building Code, Saudi Civil Defence requirements, NFPA standards and relevant international best practice across planning, design and construction stages. Coordinate with architects, MEP, infrastructure, mobility, operations and delivery teams to ensure FLS requirements are properly integrated into the design, not treated as late-stage compliance comments. Support authority engagement and third-party FLS reviews by preparing clear engineering positions, resolving comments and defending the design intent where required.<br><br>Requirements<br><br>Bachelor’s or Master’s degree in Fire Engineering is preferred; alternatively, candidates may hold a degree in Mechanical Engineering, Electrical Engineering or another related engineering discipline from a recognized university.<br><br>Holding One Of The Following Certifications Is An Advantage:<br><br>Membership of the Institution of Fire Engineers (MIFire E) or equivalent professional body Chartered Engineer (CEng) or equivalent professional registration Certified Fire Protection Specialist (CFPS) NFPA Certifications Performance-Based Fire Engineering, CFD Modelling or Smoke Control related certifications/training PMP or equivalent project/design management certification is desirable for multidisciplinary coordination roles8–15 years’ experience in Fire & Life Safety engineering and design across large-scale mixed-use, infrastructure, hospitality, entertainment, transportation or giga-project developments. Demonstrated experience in developing, reviewing and coordinating Fire & Life Safety strategies across all project stages including masterplanning, concept, schematic, detailed design and construction support. Strong engineering expertise in means of egress, smoke management, firefighting access, fire water infrastructure, fire alarm and suppression systems, and passive fire protection systems. Experience in performance-based fire engineering design including alternative solutions, smoke modelling, evacuation analysis and complex code compliance assessments. Strong understanding of Saudi Building Code (SBC), NFPA standards, IBC, IFC, Saudi Civil Defence requirements and relevant international fire engineering standards and best practices.<br><br>job#on Apply" target="_blank" rel="noopener noreferrer" href="https://apply.workable.com/qiddiya-investment-company-1/j/5521FF8DCC/apply?utm_id=16441950&utm_source=HSE+Jobs+in+The+GCC">Apply now<br><br>More jobs<br><br>Hse Supervisor<br><br>El Seif<br><br>HSE Engineer<br><br>Applus<br><br>Core Responsibilities:<br><br>Lead the development and assurance of Fire & Life Safety design strategies across complex buildings, infrastructure, public realm, transport interfaces and large-scale masterplanned developments. Act as a senior FLS engineering authority, providing clear direction on code compliance, design adequacy, fire strategy, life safety risk and buildability. Review and challenge FLS design submissions, drawings, reports and calculations prepared by consultants, ensuring issues are identified early and resolved with robust engineering solutions. Develop and assess fire engineering solutions for complex or non-standard designs, including alternative solutions, smoke control, evacuation, compartmentation, firefighting access and firefighting provisions. Advise on the application of Saudi Building Code, Saudi Civil Defence requirements, NFPA standards and relevant international best practice across planning, design and construction stages. Coordinate with architects, MEP, infrastructure, mobility, operations and delivery teams to ensure FLS requirements are properly integrated into the design, not treated as late-stage compliance comments. Support authority engagement and third-party FLS reviews by preparing clear engineering positions, resolving comments and defending the design intent where required.<br><br>Requirements<br><br>Bachelor’s or Master’s degree in Fire Engineering is preferred; alternatively, candidates may hold a degree in Mechanical Engineering, Electrical Engineering or another related engineering discipline from a recognized university.<br><br>Holding One Of The Following Certifications Is An Advantage:<br><br>Membership of the Institution of Fire Engineers (MIFire E) or equivalent professional body Chartered Engineer (CEng) or equivalent professional registration Certified Fire Protection Specialist (CFPS) NFPA Certifications Performance-Based Fire Engineering, CFD Modelling or Smoke Control related certifications/training PMP or equivalent project/design management certification is desirable for multidisciplinary coordination roles8–15 years’ experience in Fire & Life Safety engineering and design across large-scale mixed-use, infrastructure, hospitality, entertainment, transportation or giga-project developments. Demonstrated experience in developing, reviewing and coordinating Fire & Life Safety strategies across all project stages including masterplanning, concept, schematic, detailed design and construction support. Strong engineering expertise in means of egress, smoke management, firefighting access, fire water infrastructure, fire alarm and suppression systems, and passive fire protection systems. Experience in performance-based fire engineering design including alternative solutions, smoke modelling, evacuation analysis and complex code compliance assessments. Strong understanding of Saudi Building Code (SBC), NFPA standards, IBC, IFC, Saudi Civil Defence requirements and relevant international fire engineering standards and best practices.
Qiddiya Investment Company<br><br>4 days ago<br><br>On-site<br><br>Riyadh, Riyadh Province, Saudi Arabia<br><br>Description<br><br>Qiddiya City – one of the world’s largest greenfield entertainment and sports cities, spanning a 366 km² masterplan in Saudi Arabia, comprising complex infrastructure, transportation systems, hospitality assets, entertainment venues, stadia, mixed-use developments and residential districts across all stages of planning, design and construction.<br><br>Depth of experience in a specific area: Extensive experience in Fire & Life Safety (FLS) engineering and design across complex masterplans, infrastructure and high-profile asset developments, with strong expertise in both prescriptive and performance-based fire engineering design. Demonstrated capability in developing and reviewing FLS strategies, smoke management systems, evacuation and egress strategies, firefighting access and emergency response planning, fire water infrastructure and integrated fire protection systems for large-scale and technically complex developments.<br><br>Strong understanding of Saudi Building Code (SBC), NFPA standards, IBC, IFC, Saudi Civil Defence requirements and relevant international fire engineering standards, with the ability to assess design compliance, alternative solutions and authority requirements across all project stages.<br><br>Role summary: The role supports the Master Developer Unit (MDU) Fire & Life Safety (FLS) team by leading and delivering specialist fire engineering, design review and advisory services across city-wide masterplanning, infrastructure and asset development projects. The post-holder is responsible for the development and review of FLS strategies and performance-based fire engineering solutions, while providing engineering leadership and guidance to internal stakeholders, Lead Design Consultants (LDCs), third-party FLS consultants and project delivery teams across all stages of design and construction.<br><br>Core Responsibilities:<br><br>Lead the development and assurance of Fire & Life Safety design strategies across complex buildings, infrastructure, public realm, transport interfaces and large-scale masterplanned developments. Act as a senior FLS engineering authority, providing clear direction on code compliance, design adequacy, fire strategy, life safety risk and buildability. Review and challenge FLS design submissions, drawings, reports and calculations prepared by consultants, ensuring issues are identified early and resolved with robust engineering solutions. Develop and assess fire engineering solutions for complex or non-standard designs, including alternative solutions, smoke control, evacuation, compartmentation, firefighting access and firefighting provisions. Advise on the application of Saudi Building Code, Saudi Civil Defence requirements, NFPA standards and relevant international best practice across planning, design and construction stages. Coordinate with architects, MEP, infrastructure, mobility, operations and delivery teams to ensure FLS requirements are properly integrated into the design, not treated as late-stage compliance comments. Support authority engagement and third-party FLS reviews by preparing clear engineering positions, resolving comments and defending the design intent where required.<br><br>Requirements<br><br>Bachelor’s or Master’s degree in Fire Engineering is preferred; alternatively, candidates may hold a degree in Mechanical Engineering, Electrical Engineering or another related engineering discipline from a recognized university.<br><br>Holding One Of The Following Certifications Is An Advantage:<br><br>Membership of the Institution of Fire Engineers (MIFire E) or equivalent professional body Chartered Engineer (CEng) or equivalent professional registration Certified Fire Protection Specialist (CFPS) NFPA Certifications Performance-Based Fire Engineering, CFD Modelling or Smoke Control related certifications/training PMP or equivalent project/design management certification is desirable for multidisciplinary coordination roles8–15 years’ experience in Fire & Life Safety engineering and design across large-scale mixed-use, infrastructure, hospitality, entertainment, transportation or giga-project developments. Demonstrated experience in developing, reviewing and coordinating Fire & Life Safety strategies across all project stages including masterplanning, concept, schematic, detailed design and construction support. Strong engineering expertise in means of egress, smoke management, firefighting access, fire water infrastructure, fire alarm and suppression systems, and passive fire protection systems. Experience in performance-based fire engineering design including alternative solutions, smoke modelling, evacuation analysis and complex code compliance assessments. Strong understanding of Saudi Building Code (SBC), NFPA standards, IBC, IFC, Saudi Civil Defence requirements and relevant international fire engineering standards and best practices.<br><br>job#on Apply" target="_blank" rel="noopener noreferrer" href="https://apply.workable.com/qiddiya-investment-company-1/j/5521FF8DCC/apply?utm_id=16441950&utm_source=HSE+Jobs+in+The+GCC">Apply now<br><br>More jobs<br><br>Hse Supervisor<br><br>El Seif<br><br>HSE Engineer<br><br>Applus<br><br>Core Responsibilities:<br><br>Lead the development and assurance of Fire & Life Safety design strategies across complex buildings, infrastructure, public realm, transport interfaces and large-scale masterplanned developments. Act as a senior FLS engineering authority, providing clear direction on code compliance, design adequacy, fire strategy, life safety risk and buildability. Review and challenge FLS design submissions, drawings, reports and calculations prepared by consultants, ensuring issues are identified early and resolved with robust engineering solutions. Develop and assess fire engineering solutions for complex or non-standard designs, including alternative solutions, smoke control, evacuation, compartmentation, firefighting access and firefighting provisions. Advise on the application of Saudi Building Code, Saudi Civil Defence requirements, NFPA standards and relevant international best practice across planning, design and construction stages. Coordinate with architects, MEP, infrastructure, mobility, operations and delivery teams to ensure FLS requirements are properly integrated into the design, not treated as late-stage compliance comments. Support authority engagement and third-party FLS reviews by preparing clear engineering positions, resolving comments and defending the design intent where required.<br><br>Requirements<br><br>Bachelor’s or Master’s degree in Fire Engineering is preferred; alternatively, candidates may hold a degree in Mechanical Engineering, Electrical Engineering or another related engineering discipline from a recognized university.<br><br>Holding One Of The Following Certifications Is An Advantage:<br><br>Membership of the Institution of Fire Engineers (MIFire E) or equivalent professional body Chartered Engineer (CEng) or equivalent professional registration Certified Fire Protection Specialist (CFPS) NFPA Certifications Performance-Based Fire Engineering, CFD Modelling or Smoke Control related certifications/training PMP or equivalent project/design management certification is desirable for multidisciplinary coordination roles8–15 years’ experience in Fire & Life Safety engineering and design across large-scale mixed-use, infrastructure, hospitality, entertainment, transportation or giga-project developments. Demonstrated experience in developing, reviewing and coordinating Fire & Life Safety strategies across all project stages including masterplanning, concept, schematic, detailed design and construction support. Strong engineering expertise in means of egress, smoke management, firefighting access, fire water infrastructure, fire alarm and suppression systems, and passive fire protection systems. Experience in performance-based fire engineering design including alternative solutions, smoke modelling, evacuation analysis and complex code compliance assessments. Strong understanding of Saudi Building Code (SBC), NFPA standards, IBC, IFC, Saudi Civil Defence requirements and relevant international fire engineering standards and best practices.