Tourism manager Jobs
17072 Jobs Found
Saudi - Makkah
<h3 >Marketing Director at Alpha Leadership Co.</h3>
<p >Alpha Leadership Co. is seeking a <strong >Marketing Director</strong> to join its team. This <strong >full-time</strong> leadership position is based in <strong >Makkah</strong>, with responsibilities covering both <strong >Jeddah</strong> and <strong >Makkah</strong>. The role involves shaping the positioning and growth strategy for a significant real estate portfolio.</p> <h3 >About the Real Estate Platform</h3>
<p >The Marketing Director will lead marketing efforts for a growing real estate development platform. This platform encompasses a diverse portfolio of <strong >residential, commercial, and hospitality developments</strong> located across Saudi Arabia. The role is central to defining the market presence and expansion of these projects.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Developing and leading the overall marketing and brand strategy.</li>
<li >Positioning and launching large-scale real estate developments.</li>
<li >Leading integrated campaigns across digital, social, PR, media, and activations.</li>
<li >Driving customer insights, segmentation, and go-to-market strategies.</li>
<li >Managing agencies, budgets, and marketing performance.</li>
<li >Partnering closely with senior leadership, development, sales, and commercial teams.</li>
<li >Building and strengthening corporate and project-level brands.</li>
</ul> <h3 >Required Experience and Background</h3>
<ul >
<li >10 to 12 years of marketing experience.</li>
<li >Strong background in real estate, property development, hospitality, retail, luxury, or other consumer-facing sectors.</li>
<li >Proven experience marketing large-scale projects or portfolios.</li>
</ul> <h3 >Essential Skills and Expertise</h3>
<ul >
<li >Strong expertise across brand, digital, communications, and integrated marketing.</li>
<li >Saudi experience is strongly preferred.</li>
</ul> <h3 >Application Information</h3>
<p >The salary for this position will be discussed during the interview process. Interested candidates are encouraged to apply.</p>
Saudi - Jeddah
<h3 >Marketing Director at Alpha Leadership Co.</h3>
<p >Alpha Leadership Co. is seeking a <strong >Marketing Director</strong> to join its team. This <strong >full-time</strong> leadership position is based in <strong >Makkah</strong>, with responsibilities covering both <strong >Jeddah</strong> and <strong >Makkah</strong>. The role involves shaping the positioning and growth strategy for a significant real estate portfolio.</p> <h3 >About the Real Estate Platform</h3>
<p >The Marketing Director will lead marketing efforts for a growing real estate development platform. This platform encompasses a diverse portfolio of <strong >residential, commercial, and hospitality developments</strong> located across Saudi Arabia. The role is central to defining the market presence and expansion of these projects.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Developing and leading the overall marketing and brand strategy.</li>
<li >Positioning and launching large-scale real estate developments.</li>
<li >Leading integrated campaigns across digital, social, PR, media, and activations.</li>
<li >Driving customer insights, segmentation, and go-to-market strategies.</li>
<li >Managing agencies, budgets, and marketing performance.</li>
<li >Partnering closely with senior leadership, development, sales, and commercial teams.</li>
<li >Building and strengthening corporate and project-level brands.</li>
</ul> <h3 >Required Experience and Background</h3>
<ul >
<li >10 to 12 years of marketing experience.</li>
<li >Strong background in real estate, property development, hospitality, retail, luxury, or other consumer-facing sectors.</li>
<li >Proven experience marketing large-scale projects or portfolios.</li>
</ul> <h3 >Essential Skills and Expertise</h3>
<ul >
<li >Strong expertise across brand, digital, communications, and integrated marketing.</li>
<li >Saudi experience is strongly preferred.</li>
</ul> <h3 >Application Information</h3>
<p >The salary for this position will be discussed during the interview process. Interested candidates are encouraged to apply.</p>
NHC Innovation
Saudi - Riyadh
<h3 >About NHC Innovation</h3>
<p >NHC Innovation is seeking a <strong >Director of Product Design</strong> to join its team in Riyadh, Saudi Arabia. This full-time position is central to shaping the product design strategy and execution within the organization, contributing to the development of innovative products.</p> <h3 >The Role of Director of Product Design</h3>
<p >The Director of Product Design will be responsible for overseeing and managing all aspects of product design across Balady. This role involves leading the design lifecycle from initial research through to implementation, ensuring that product experiences are user-centric and align with strategic objectives.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Manage product design initiatives across Balady.</li>
<li >Coordinate research, design planning, prototyping, and handover processes.</li>
<li >Translate business and user requirements into validated experiences that meet established standards and portfolio objectives.</li>
</ul> <h3 >Required Experience and Qualifications</h3>
<p >Candidates for this position must possess a strong background in product design leadership. A minimum of <strong >10 years of relevant professional experience</strong> is required, demonstrating a proven ability to manage complex design processes and deliver impactful product experiences.</p> <h3 >Work Type and Location</h3>
<p >This is a <strong >full-time position</strong> based in <strong >Riyadh, Saudi Arabia</strong>. The successful candidate will work within a dynamic environment focused on innovation in product development.</p> <h3 >Application Process</h3>
<p >Interested candidates are invited to submit their application for consideration. Salary for this position will be discussed during the interview process.</p>
Client of Dynamic Staffing Solutions
Saudi - Saudi Arabia
<p>Should have bachelor degree in civil pr architecture engineering with at least 15 years of experience, should have experience in mega projects of roads or infrastructure. Prepare detailed installation plans, methodology, processes and procedures for support of construction team . Propose and oversee timelines for engineering proposals and submissions are met.</p><p><strong>Desired Candidate Profile</strong></p><p>Should have bachelor degree in civil pr architecture engineering with at least 15 years of experience, should have experience in mega projects of roads or infrastructure. Prepare detailed installation plans, methodology, processes and procedures for support of construction team . Propose and oversee timelines for engineering proposals and submissions are met.</p>
Saudi - Riyadh
<p>Collaborate with stakeholders to assess project requirements, review strategies, Drive decision, implementation and governance Experience in Managing/Delivering Projects/Solutions and fluent in English and Arabic Languages Manage several key/strategic projects at any given point in time preferably for IRM , TPRM, Audit management & BCM Stakeholder Management (internal/ client) up to the Director/ VP career stage while ensuring high levels of client satisfaction Handle commercial acumen i.e. Estimation, Budgeting, Earned Value Analysis, Maintaining GM & OI Maintain strong business communication, presentation and conflict management Maintain and deliver quality metrics, burn down charts, progress and status reporting at Portfolio Level Manage relationships & status reporting within the organization, with clients & applicable third parties Manage internal and external dependencies for the projects Create and track a plan to deliver the program goals, including the technical implementation plan Manage dependencies across platform and technology teams to deliver transparency and visibility for key deliverables Scope (requirements)/ backlog management, quality management and risks and issues management Create & manage end-to-end program plans Accountable for end-to-end delivery of overall project Accountable & lead to deliver agreed solutions with agreed quality Share</p>
Saudi - Makkah
<h3 >About Star Technologies</h3>
<p >Star Technologies, established in 2000, is a leading manufacturer specializing in adhesives, coatings, sealants, waterproofing materials, and various construction chemicals. The company serves construction, industrial, and retail markets, operating modern production facilities in the Kingdom of Saudi Arabia, United Arab Emirates, and India. Star Technologies manufactures water-based, solvent-based, and polyurethane adhesives, HVAC coatings, epoxy, and cementitious products, focusing on specialty solutions that provide durable bonding, sealing, and protection for diverse applications. The company leverages global market experience to tailor products to regional requirements while maintaining high standards of quality and performance, offering team members an opportunity to join a growing, innovation-driven organization with a strong regional and international presence.</p>
<h3 >The Role of Senior Sales Executive</h3>
<p >Star Technologies is seeking a <strong >Senior Sales Executive</strong> for a full-time position based in the Makkah region, covering cities such as Jeddah and Makkah. This role involves managing and expanding a portfolio of customers across the construction, industrial, and retail segments, with a focus on product lines including adhesives, coatings, sealants, and waterproofing materials.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Identify new business opportunities within target markets.</li>
<li >Conduct client meetings and deliver product presentations.</li>
<li >Prepare and negotiate quotes and contracts with clients.</li>
<li >Provide technical product guidance, coordinating with internal teams as needed.</li>
<li >Track sales performance and maintain accurate records in the CRM system.</li>
<li >Collaborate with operations and logistics teams to ensure timely deliveries and customer satisfaction.</li>
<li >Conduct market research and competitor analysis.</li>
<li >Contribute to local sales strategies and promotional activities to achieve revenue and margin targets.</li>
</ul>
<h3 >Work Environment and Location</h3>
<p >This full-time role is based in the Makkah region, with primary activities in Jeddah and Makkah. The Senior Sales Executive will operate within a dynamic, innovation-driven organization that emphasizes quality and performance in its specialty solutions for diverse applications.</p>
<h3 >Application Process</h3>
<p >Candidates interested in this Senior Sales Executive position are encouraged to apply.</p>
Saudi - Jeddah
<h3 >About Star Technologies</h3>
<p >Star Technologies, established in 2000, is a leading manufacturer specializing in adhesives, coatings, sealants, waterproofing materials, and various construction chemicals. The company serves construction, industrial, and retail markets, operating modern production facilities in the Kingdom of Saudi Arabia, United Arab Emirates, and India. Star Technologies manufactures water-based, solvent-based, and polyurethane adhesives, HVAC coatings, epoxy, and cementitious products, focusing on specialty solutions that provide durable bonding, sealing, and protection for diverse applications. The company leverages global market experience to tailor products to regional requirements while maintaining high standards of quality and performance, offering team members an opportunity to join a growing, innovation-driven organization with a strong regional and international presence.</p>
<h3 >The Role of Senior Sales Executive</h3>
<p >Star Technologies is seeking a <strong >Senior Sales Executive</strong> for a full-time position based in the Makkah region, covering cities such as Jeddah and Makkah. This role involves managing and expanding a portfolio of customers across the construction, industrial, and retail segments, with a focus on product lines including adhesives, coatings, sealants, and waterproofing materials.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Identify new business opportunities within target markets.</li>
<li >Conduct client meetings and deliver product presentations.</li>
<li >Prepare and negotiate quotes and contracts with clients.</li>
<li >Provide technical product guidance, coordinating with internal teams as needed.</li>
<li >Track sales performance and maintain accurate records in the CRM system.</li>
<li >Collaborate with operations and logistics teams to ensure timely deliveries and customer satisfaction.</li>
<li >Conduct market research and competitor analysis.</li>
<li >Contribute to local sales strategies and promotional activities to achieve revenue and margin targets.</li>
</ul>
<h3 >Work Environment and Location</h3>
<p >This full-time role is based in the Makkah region, with primary activities in Jeddah and Makkah. The Senior Sales Executive will operate within a dynamic, innovation-driven organization that emphasizes quality and performance in its specialty solutions for diverse applications.</p>
<h3 >Application Process</h3>
<p >Candidates interested in this Senior Sales Executive position are encouraged to apply.</p>
Billigence
Saudi - Saudi Arabia
<h3 >About Billigence</h3>
<p >Billigence is a boutique data consultancy with a global presence, focused on transforming how organizations utilize data. The company designs, tailors, and implements advanced Business Intelligence solutions across Cloud Data Warehousing, Visualisation, Data Science, Data Engineering, and Data Governance. Headquartered in Sydney, Australia, with offices worldwide, Billigence assists clients in navigating business conditions and enabling the scalable adoption of analytics culture.</p> <h3 >The Graduate Account Executive Role</h3>
<p >As Billigence expands its operations in Saudi Arabia, we are seeking a <strong >Graduate Account Executive</strong> to join our commercial team. This full-time position is designed for individuals with 0-1 years of experience. The role involves growing the client base, strengthening existing relationships, and identifying new business opportunities across the Kingdom. The Graduate Account Executive will collaborate with leadership and consulting teams to engage decision-makers and position data and analytics solutions that deliver measurable business value.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Identify and develop new business opportunities within public and private sector organizations.</li>
<li >Build relationships with prospective clients and key decision-makers.</li>
<li >Support the management and growth of existing customer accounts.</li>
<li >Generate qualified sales opportunities through research, networking, referrals, and outreach activities.</li>
<li >Arrange and attend client meetings, presentations, and discovery sessions.</li>
<li >Travel to client sites for face-to-face meetings, workshops, and relationship-building visits.</li>
</ul> <h3 >Sales Operations and Market Engagement</h3>
<ul >
<li >Prepare proposals and presentations with support from the consulting team.</li>
<li >Maintain an accurate sales pipeline using HubSpot CRM.</li>
<li >Represent Billigence at networking events, exhibitions, and industry forums.</li>
<li >Develop relationships with strategic partners to identify joint opportunities and support go-to-market initiatives.</li>
<li >Stay informed on market trends and evolving customer needs to inform sales strategies.</li>
</ul> <h3 >Candidate Profile</h3>
<p >The ideal candidate will be an ambitious graduate with 0-1 years of professional experience, demonstrating a proactive approach to business development and client relationship management. Strong communication skills and a foundational understanding of sales processes are beneficial for this role.</p> <h3 >Application Process</h3>
<p >Interested candidates are invited to submit their applications for this full-time Graduate Account Executive position. We look forward to reviewing your qualifications.</p>
Saudi - Jeddah
<h3 >About the Account Sales Executive Role at FedEx</h3>
<p >FedEx is seeking an <strong >Account Sales Executive</strong> to join our team in the Makkah Region, specifically covering both Jeddah and Makkah. This is a full-time position dedicated to driving sales initiatives and managing customer accounts within the designated territory, contributing to the company's strategic objectives.</p> <h3 >Role Purpose and Scope</h3>
<p >The Account Sales Executive applies specialist knowledge to perform and review specific sales processes and procedures. This involves working both independently and collaboratively across various departments to support the achievement of divisional and corporate goals. The role also includes participation in the design, development, and implementation of sales processes within the area of expertise, ensuring operational efficiency and effectiveness.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Manage and execute specialty sales and field sales activities.</li>
<li >Oversee GSP (Global Service Provider) management within the assigned territory.</li>
<li >Conduct regular sales calls and manage field/territory sales operations.</li>
<li >Develop and implement strategies for customer acquisition and retention.</li>
<li >Engage in pre-sales activities, including customer proposal creation and pricing proposal development.</li>
<li >Facilitate account activation and provide comprehensive post-sales support.</li>
<li >Monitor market competition and adapt sales strategies accordingly.</li>
<li >Contribute to supply chain related sales initiatives and solutions.</li>
</ul> <h3 >Required Experience</h3>
<p >Candidates for this Account Sales Executive position should possess <strong >0 to 1 year of relevant experience</strong> in sales or a related commercial field. This role is suitable for individuals seeking to build their career in account management and sales within a global logistics environment.</p> <h3 >Work Location and Type</h3>
<p >This is a full-time role based in the Makkah Region, with primary work locations in <strong >Jeddah and Makkah</strong>. The successful candidate will operate within a dynamic sales environment, engaging directly with customers and collaborating with internal teams to achieve sales targets.</p> <h3 >Application Information</h3>
<p >Interested candidates who meet the specified requirements are encouraged to apply. Salary details for this position will be discussed confidentially during the interview process.</p>
Saudi - Jeddah
Development Director – Luxury Hospitality<br>We are supporting a major developer with the appointment of a Development Director to lead the delivery of a high-profile luxury hospitality development. We are looking for an experienced development professional with a strong track record deliveringluxury hotels and resorts from concept through to completion.<br>The successful candidate will ideally bring:<br>• Extensive luxury hotel and resort development experience• Experience delivering island, coastal or destination resorts highly desirable• Strong architecture, design or design management background• Full development lifecycle experience, from feasibility and concept design through construction, handover and opening• Experience managing international hotel operators, architects, consultants and contractors• Strong understanding of luxury hospitality design standards and guest experience• Experience delivering complex, design-led hospitality projects• Middle East experience beneficial but not essential<br>This is a senior leadership opportunity working on a unique destination development with a significant focus on design quality, luxury hospitality and placemaking.
Saudi - Jeddah
<p>Manage architectural works. Ensure the quality of designs and drawings. Ensure compliance with project requirements, regulations, and the Saudi Building Code. Ensure adherence to the required quality, schedule, and budget.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Qualifications Bachelor s degree in Architecture, Architectural Engineering, or a related field. Master s degree or specialized professional qualification is preferred. Professional registration and classification with the Saudi Council of Engineers, as required for the position. Project management certifications are preferred. Experience 5 8 years of relevant experience in: Multidisciplinary engineering and consulting projects. Skills Proficiency in relevant architectural software. Knowledge of the Saudi Building Code and related requirements. Ability to read and review multidisciplinary engineering drawings. Good knowledge of technical specifications and building materials. Ability to analyze problems and develop design solutions. Leadership and team management skills with strong decision-making abilities. Analytical and problem-solving skills. Strong communication skills. Time management and ability to work under pressure. Ability to innovate and continuously improve.</p>
Afaq - Warehouse Branch - J02
Saudi - Riyadh
<p>5+ years of defining and implementing process improvement initiatives using data and metrics experience. Experience in Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau. 3+ years of program or project management experience. Experience in driving end to end delivery, and communicating results to senior leadership. Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the org.</p><p><strong>Desired Candidate Profile</strong></p><p>5+ years of defining and implementing process improvement initiatives using data and metrics experience - Experience in Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau - Experie- 3+ years of program or project management experience - Experience in driving end to end delivery, and communicating results to senior leadership - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the org.</p>
Saudi - Riyadh
<p>Leads the track to identify business needs, define solutions, and drive successful delivery of strategic initiatives. This role bridges business stakeholders and technical teams, ensuring requirements are clearly defined, aligned with business objectives, and translated into actionable outcomes.</p><p>Oversee requirements elicitation, documentation, and validation. Ensure requirements are clear, complete, traceable, and aligned to business outcomes. Act as escalation point for complex or high-risk requirements issues. Engage with executives, product owners, technology teams, and vendors. Facilitate workshops, steering committees, and decision-making forums. Manage competing priorities and stakeholder expectations Oversee requirements elicitation, documentation, and validation. Ensure requirements are clear, complete, traceable, and aligned to business outcomes. Act as escalation point for complex or high-risk requirements issues.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in business administration, Management informations systems, or any related flied. 6-8 Years of experience in Business Analysis or Product Management (Mandatory).</p>
Confidential
Saudi - Jeddah
We are looking for a highly organized and strategic professional to support the CEO and leadership team across Administration, Operations, Marketing, and HR functions. The role involves managing strategic projects, coordinating executive activities, improving business processes, and overseeing day-to-day operations to ensure smooth execution and business growth. Requirements:• Bachelor’s degree in Business Administration or related field• Minimum 5 years of experience• Strong background in Operations, HR, and Marketing• Excellent leadership, communication, and organizational skills• Fluent in Arabic and English
Afaq Q Tech General Trading - G11
Saudi - Riyadh
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Amazon, one the world s leaders in e-commerce, is expanding its Retail business and l- Experience with software and editing tools (including HTML, Excel and SQL) - Experience in online retail - Experience using analytical specific tools such as Google Analytics, SQL or HTML Our inclusive culture empowers Amazonians to delive</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree</li><li>1+ years of account management, project or program management or buying experience</li><li>Experience using Excel and other business analytic tools</li></ul><p></p></section>
Saudi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>CORE PURPOSE OF THE JOB: To manage a self-directing, multi-functional team to efficiently intake birds and process poultry products to meet internal customer requirements within the management performance parameters by ensuring adherence to defined Product Specifications, within the Quality and Safety Standards. Copy this link in IE to open the JD - https://performancemanager5.successfactors.eu/sf/attachment?id=3171603&company=AlMaraiP&st=34EC2E078BB275129075188E21E410F24289E4BF</p><br><br>
<br>
<br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Saudi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>CORE PURPOSE OF THE JOB: To manage a self-directing, multi-functional team to efficiently intake birds and process poultry products to meet internal customer requirements within the management performance parameters by ensuring adherence to defined Product Specifications, within the Quality and Safety Standards. Copy this link in IE to open the JD - https://performancemanager5.successfactors.eu/sf/attachment?id=3171603&company=AlMaraiP&st=34EC2E078BB275129075188E21E410F24289E4BF</p><br><br>
<br>
<br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Afaq - Warehouse Branch
Saudi - Saudi Arabia
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field - 5+ years of program or project management experience - 3+ years of delivering cross functional projects experience - Experience defin- PMP certificate - Experience communicating results to senior leadership</p><p></p></section>
Dallah Albaraka
Saudi - Riyadh
<p>The jobs in this level are responsible for providing the necessary support to section heads by offering a complete secretarial, administrative support service and general office duties of a responsible and confidential nature. This includes first point of contact direction, time management, correspondence disposition and resolution, leading administration staff.</p><p>Follows all relevant Administration procedures so that work is carried out in a controlled and consistent manner. Follows the day-to-day operations related to own jobs in the Administration to ensure continuity of work. Supervises the activities and work of Levels 1, 2 & 3 to ensure that all work within a specific area of the Administration unit activity is carried out in an efficient manner. Provides a complete secretarial and administrative service to function heads or a department to facilitate the processes and allows them to concentrate on mainstream activities. Provides a complete correspondence service, routing correspondence as necessary and drafting replies where appropriate to ensure that all mail is dealt with efficiently. Provides a time management/diary service for the managers to ensure ability to attend all key meetings at the appointed times. Communicates section head s instructions or desires to various individuals and/or departments, and furnishes and obtains information from other managers Monitors office stationary usage and initiate replenishment action to maintain supply levels.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education Bachelor degree in Business Administration or any related field</li><li>Experience 2- 4 years of related experience</li><li>Skills Business Acumen Level 2 English Language Skills Level 2 Professional Writing Skills Level 3 IT & Computer Literacy Level 3 Presentation / Facilitation Skills Level 1</li><li>Competencies Committed to Dallah Level 2 Customer Service Orientation Level 2 Organisational Awareness Level 1 Teamwork Level 1 Flexibility Level 2</li></ul>
AccorHotel
Saudi - Saudi Arabia
<p>Ensure all reservation enquires are professionally, and promptly handled and that there is no loss of business Conduct training to existing and new agents in the team to maintain and improve reservation selling skills Handle and resolve Guest issues in a positive manner so as to protect company revenue and result in Guest satisfaction Develop and maintain the department schedule whereby there is appropriate coverage to handle reservation calls, minimizing loss of calls, and ensuring a high level of conversion into bookings Track calls using standard call conversion sheets and report results daily, weekly and monthly Set and amend selling strategies across all channels, and segments as directed by the direct report as applicable per property level Run reports as required by Hotel and company standards; assist the Director of Revenue Management or other direct report, to maintain, make change in the Reservation/Property Management/Revenue Management system (if applicable) at property level as required Maintain administration procedures, as per company and Hotel standards; this includes all reservations and requests are confirmed with in 24 hours, no show charges are validated and sent to Finance for posting, filing system is maintained, and new ones set up; fax machine is checked and correspondence is placed in the applicable place(s) Conduct annual reviews, recommend appropriate succession plan for Employee(s) development in order to ensure the sustainability of the reservation department; provide suggestion for improvement, and identify barriers to its success, and ways to overcome these Monitor and report results of any incentive programs in place; responsible to make sure integrity of the program is maintained, and that all requirements are followed</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Creativity, Stress Management, Self-Development, Listening and Oral Skills</li><li>Ability to handle multiple tasks</li><li>Ability to delegate and organize work flow</li><li>Ability to meet deadlines consistently</li><li>Leadership skills</li><li>Managing, training and instructing skills</li><li>Degree/Diploma in Training and Development or Hotel Management</li><li>Working knowledge of Opera, Microsoft Office.</li><li>Minimum 3 years experience in Hotel or Resort. Luxury hotel or resort background preferred</li><li>Understands the local culture and have worked in the region.</li></ul>