Ticket Agent Jobs in Saudi in Saudi 2026

0 to 0 years Bayt

Business Development Executive

On-site - Saudi 24 July 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> 2184 - Business Development Executive <ul> <li> Company Samara </li> <li> Job Family Business Development </li> <li> City KSA - Riyadh </li> <li> Department Not Applicable </li> <li> Closing Date 30-Nov-2026 </li> </ul> Main Job Purpose To drive revenue growth for company’s telematics, fleet-management, and shared-mobility (car-sharing) solutions, and to commercialise the offering of the company’s new wholly-owned smart-IoT technology subsidiary. The role owns the sales pipeline for connected-fleet products end-to-end — from lead generation to close — across corporate, government, giga-project, and hospitality segments, positioning IMS platform and our mobility digital solutions  as the market’s smart-mobility partner. Working closely with IMS Product, Operations, and installation teams, it converts the IMS North Star strategy into booked, recurring subscription revenue. Accountabilities Telematics & Connected-Fleet Sales Growth <ul><li>Own and grow revenue and the sales pipeline for the full telematics portfolio — Basic Telematics, Premium Telematics, Car Sharing, and Trucks Telematics — across new and existing customers. </li><li>Sell recurring, subscription-based solutions (AVL, platform, data, Wasl integration) and achieve monthly/quarterly bookings and ARR (annual recurring revenue) targets. </li><li>Lead the end-to-end sales cycle: prospecting, discovery, solution scoping, quotation, negotiation, and close. </li></ul>Commercialising the New Smart-IoT Company <ul><li>Build and execute the go-to-market plan for SIXT KSA’s new wholly-owned smart-IoT / technology subsidiary, taking its telematics and IoT services to market as standalone products. </li><li>Shape the value proposition, pricing, and packaging with IMS Product, and open resale / white-label opportunities with third parties, partners, and franchisees. </li></ul>Fleet Management & Shared-Mobility Solutions <ul><li>Position fleet-management capabilities — telematics, geofencing, predictive maintenance, driver-behaviour analytics, and CAN / immobilizer control — to corporate and government fleets. </li><li>Grow the shared-mobility / car-sharing proposition with giga-projects, hospitality, and smart-city initiatives. </li></ul>Key Account & Partnership Development <ul><li>Identify, target, and win strategic accounts across corporate, government, giga-project and hospitality segments. </li><li>Build long-term partnerships with OEMs, technology providers, and channel/resale partners. </li></ul>Solution & Technical Selling <ul><li>Translate customer needs into the right telematics tier and device configuration (e.g., Teltonika, dash-cam, CAN control), supported by Product and installation teams. </li><li>Run product demos and proof-of-concept deployments, acting as the commercial bridge between the customer and the IMS technical / installation function. </li></ul>Market Intelligence & Strategy <ul><li>Track market trends, competitor offerings, and regulatory developments (telematics, Wasl, data protection), feeding insight into product and pricing. </li><li>Contribute to the IMS North Star strategy and the 2026–2030 growth plan. </li></ul>Pipeline, Forecasting & Commercial Governance <ul><li>Maintain an accurate pipeline and forecast in the CRM (Salesforce); report bookings, ARR, and win/loss. </li><li>Ensure pricing, discounts, and credit terms stay within the approved Delegation of Authority and Credit Control policy. </li></ul>Cross-Functional Collaboration <ul><li>Work with IMS Product, Operations, Installation, Finance, and Marketing to ensure smooth delivery, billing, and customer success. </li></ul> Qualification <ul><li>Bachelor’s degree in Business, Engineering, IT, or a related field. MBA or sales/product certifications an advantage. </li><li>Minimum 5+ years in B2B sales / business development, with a proven track record selling telematics, GPS-tracking, fleet-management, SaaS, or connected-vehicle / IoT solutions — mobility, automotive, or logistics sector preferred. Experience commercialising a new product line or subscription service is a strong advantage. </li><li>Proficiency in CRM systems, preferably Salesforce. </li><li>Familiarity with telematics platforms and connected-fleet solutions. </li><li>Proficiency in Microsoft Office Suite. </li><li>Knowledge of Power BI and business intelligence/reporting tools. </li><li>Familiarity with Teltonika devices and connected-fleet architecture is an advantage. </li><li>Consultative and solution-selling skills. </li><li>Strong negotiation and closing skills. </li><li>Relationship-building and stakeholder management. </li><li>Commercial and business acumen. </li><li>Technical aptitude for IoT and telematics solutions. </li><li>Results-oriented with a strong sales mindset. </li><li>Strategic thinking and problem-solving skills. </li><li>Self-motivated with the ability to work independently. </li><li>Strong cross-functional collaboration and communication skills. </li><li>Fluency in both Arabic and English. </li></ul> Note: you will be required to attach the following: <ol> <li>Resume/CV</li> </ol> I agree with the Privacy Statement Back </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

0 to 0 years Bayt

Reservations Agent

On-site - Saudi 3 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

0 to 0 years Naukri Gulf

Import Export Manager

On-site - Saudi - Jeddah 7 July 2026

Logistics, Supply Chain & Procurement

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Sales Operations & Order Fulfillment Support end-to-end order fulfillment from order entry to final delivery, ensuring alignment with customer commitments and agreed service levels. Monitor and improve Order Fulfillment KPIs , including: On-Time Delivery (OTD) / OTIF Order Cycle Time, Backorders and Delay Root Cause Analysis Coordinate closely with the Sales team to ensure accurate order processing, confirmed delivery dates, and proactive customer communication. Support sales planning by aligning order priorities with inventory availability and shipment schedules. Import & Export Operations Manage and support day-to-day Import and Export activities to ensure smooth execution of shipment plans and compliance with international trade regulations. Communicate and coordinate with freight forwarders, customs brokers, suppliers, and customers regarding bookings, dispatched shipments, and delivery schedules. Manage freight forwarding and customs clearance brokers for all types of Import & Export including Finished Goods, Project Cargo (Machinery), and Spare Parts, ensuring proper documentation and customs clearance. Track shipment status and resolve operational issues related to delays, damages, or documentation discrepancies. Supply Chain & Cross-Functional Coordination Act as a coordination point between Sales, Supply Planning, Warehouse, Logistics, and Finance to ensure seamless flow of orders and shipments. Support alignment between demand, inventory readiness, shipment planning, and customer delivery expectations. Identify bottlenecks across the supply chain and support corrective actions to improve service levels and reduce lead times. Performance Management Prepare and maintain Export operational reports covering: Orders, Shipment and delivery status Analyze performance trends and support continuous improvement initiatives. Insurance & Compliance Support marine and land insurance management, including policy administration, renewals, claims coordination, and payment follow-up. Ensure compliance with company policies, insurance requirements, and international trade regulations. Continuous Improvement & Team Support Support process improvement initiatives related to sales operations, order management, and logistics efficiency. Assist in SOP updates, system accuracy, and data quality improvements. Act as backup to the line manager and provide operational support to team members as needed.</div></section><section>Desired Candidate Profile<ul><li>7 10 years in Supply Chain / Logistics / Sales Operations.</li><li>FMCG industry experience is strongly preferred.</li><li>Hands on Import & Export experience in Saudi Arabia, including customs, re export, and port operations.</li><li>Strong Order Management background (order flow, allocation, shipment planning).</li><li>Experience coordinating with freight forwarders, customs brokers, and distributors.</li><li>Advanced Excel (pivot tables, VLOOKUP, reporting).</li><li>Shipment tracking tools and logistics dashboards.</li><li>Strong ownership mindset and proactive follow up.</li><li>Excellent communication with internal teams and external partners.</li><li>Ability to manage pressure, delays, and escalations professionally.</li><li>Strong problem solving and stakeholder management.</li></ul></section>

0 to 0 years Naukri Gulf

Electrical Foreman

On-site - Saudi - Riyadh 30 June 2026

Engineering

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Summary of the role: The Electrical Foreman is responsible for supervising and directing the daily execution of electrical activities at the project site. The role ensures that electrical installations are performed safely, efficiently, and in accordance with approved drawings, specifications, quality requirements, and project schedules under the guidance of the Electrical Site Engineer.Key responsibilities:<ul><li>Supervise and coordinate daily electrical installation activities on site, including LV, MV, and related electrical systems as applicable.</li><li>Allocate tasks and manage electrical technicians, skilled workers, and laborers to ensure productivity and efficient execution of work.</li><li>Execute works in accordance with approved drawings, specifications, method statements, and instructions provided by the Electrical Site Engineer.</li><li>Monitor manpower utilization and ensure that work progresses according to the approved project schedule.</li><li>Inspect work areas and verify that electrical installations are carried out correctly and in compliance with quality standards.</li><li>Coordinate with civil, mechanical, and other site disciplines to avoid clashes and ensure smooth workflow.</li><li>Report daily work progress, manpower deployment, material requirements, and site issues to the Electrical Site Engineer.</li><li>Ensure the availability and proper use of materials, tools, equipment, and consumables required for site activities.</li><li>Verify that materials delivered to site comply with approved specifications and are suitable for installation.</li><li>Assist in testing, pre-commissioning, and commissioning activities of electrical systems.</li><li>Identify site constraints, technical issues, or deviations and communicate them promptly to the Electrical Site Engineer.</li><li>Ensure compliance with electrical safety requirements, site safety regulations, HSE procedures, and company policies by all team members.</li><li>Conduct daily toolbox talks and promote a safe working environment.</li><li>Monitor housekeeping standards and maintain organized work areas.</li><li>Support quality control activities and ensure adherence to Inspection and Test Plans (ITPs), checklists, and inspection requirements.</li><li>Assist in rectifying non-conformities and implementing corrective actions as instructed.</li><li>Coordinate with subcontractors and other trades to facilitate uninterrupted work progress.</li><li>Maintain records of daily activities, attendance, equipment utilization, and completed work.</li><li>Support the preparation of snag lists and ensure timely completion of corrective works.</li><li>Provide on-the-job guidance and coaching to electrical workers to improve workmanship and productivity.</li><li>Assist in cable pulling activities, cable terminations, installation of panels, lighting fixtures, containment systems, and associated electrical works.</li><li>Stay informed about updated installation practices, materials, and technologies relevant to electrical works also, Stay informed on the latest trends, materials and technology in the industry to keep our projects at the forefront of innovation.</li><li>Perform other duties as assigned by management.</li></ul></div></section><section>Desired Candidate ProfileEducation and Experience:<ul><li>Electrical Diploma from a recognized Technical/Industrial Institute or equivalent qualification.</li><li>6+ years of experience in electrical site execution, including building services, MEP, commercial, residential, hospitality, or related construction projects.</li><li>Previous experience in supervising electrical teams within construction projects.</li></ul>Knowledge, Skills and Abilities:<ul><li>Strong knowledge of electrical systems and installation practices.</li><li>Ability to interpret electrical drawings, schematics, shop drawings, and installation details.</li><li>Good understanding of electrical materials, cable types, containment systems, fittings, tools, and equipment used in site execution.</li><li>Familiarity with testing and commissioning support activities.</li><li>Knowledge of relevant electrical safety standards and site HSE procedures.</li><li>Basic proficiency in MS Office applications for reporting purposes is preferred.</li><li>Good communication and problem-solving skills.</li><li>Ability to work under pressure and meet deadlines.</li><li>Strong leadership and team supervision capabilities.</li><li>Strong attention to detail with a commitment to quality workmanship.</li><li>Good understanding of project workflows and site coordination requirements.</li><li>Ability to communicate effectively in English; Arabic language skills are an advantage.</li><li>Strong teamwork and collaboration skills.</li><li>Excellent organization and time management skills.</li></ul></section>

0 to 0 years Bayt

Hostess

On-site - Saudi 17 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs. Job Summary The Hostess is the first point of contact for guests, responsible for creating a warm welcome and ensuring a smooth seating process. This role plays a key part in delivering a positive first impression and maintaining efficient table management. Vivi is our beachfront restaurant in Saudi Arabia, a Mediterranean sanctuary blending flavours from seaside and countryside, with the freshest seafood and shellfish and a curated selection of dry-aged meats. Job Description <ul><li>Greet guests in a friendly and professional manner upon arrival</li><li>Manage reservations and walk-in guests efficiently</li><li>Escort guests to tables and present menus</li><li>Coordinate with servers to manage table availability and turnaround</li><li>Maintain a clean, organized, and welcoming entrance area</li><li>Handle guest inquiries, wait times, and special requests</li><li>Answer phone calls and manage booking systems</li><li>Assist in maintaining guest satisfaction throughout their visit</li><li>Thank guests upon departure and invite them to return</li></ul> Requirements <ul><li>Previous experience in hospitality or customer service preferred</li><li>Strong communication and interpersonal skills</li><li>Professional appearance and friendly demeanor</li><li>Ability to multitask and stay organized in a fast-paced environment</li><li>Basic computer skills (reservation systems are a plus)</li><li>Fluency in English (additional languages advantageous)</li><li>Flexibility to work shifts, weekends, and holidays</li><li>Arabic speakers and fluency in English are required.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Full Time 0 to 0 years Bayt

Sales Supervisor

On-site - Saudi 1 July 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Position SummaryThe Sales Supervisor is responsible for leading and managing the day-to-day showroom sales operations, ensuring a team of Sales Executives consistently achieves unit sales, F&I penetration, and trade-in targets.The role combines hands-on leadership, deal support, and performance coaching to drive pipeline discipline, improve conversion rates, and deliver a consistent brand-standard customer experience. Acting as the operational leader on the showroom floor, the Sales Supervisor plays a critical role in maximizing team productivity, supporting deal closure, and maintaining sales process compliance.By ensuring structured activity management and strong execution across the sales team, the role directly contributes to revenue growth, customer satisfaction (NPS/CSV), and overall showroom performance.Key ResponsibilitiesTeam Leadership & Daily Operations• Lead daily sales operations through team huddles, target tracking, and activity planning aligned with monthly objectives• Allocate walk-in customers, digital leads, and key accounts based on team workload, performance, and conversion capability• Coach Sales Executives on product knowledge, sales techniques, customer engagement, and objection handling• Monitor individual and team performance, ensuring alignment with sales targets and dealership expectations• Maintain discipline in showroom processes, attendance, and daily activity standardsDeal Support & Conversion• Support Sales Executives in handling high-value, complex, or sensitive customer negotiations• Approve discounts, F&I proposals, and trade-in valuations within delegated authority levels• Drive structured second-facing on undecided customers to improve closing ratios• Ensure every deal is structured to maximize profitability while maintaining customer satisfactionPipeline & Activity Management• Monitor lead response times, pipeline health, and conversion performance across the team• Ensure 100% lead capture, accurate data entry, and consistent updates within CRM / DMS systems• Identify underperformance early and implement corrective coaching and action plans• Maintain visibility on booking pipelines, test drives, and pending deals to ensure consistent sales flowCustomer Experience & Showroom Standards• Ensure showroom presentation, vehicle display, and demo fleet readiness meet brand standards at all times• Handle customer escalations proactively to resolve issues quickly and protect NPS / CSV performance• Coordinate with Handover, F&I, and Aftersales teams to ensure a seamless and professional customer journey• Promote a customer-first culture across the sales teamReporting & Compliance• Prepare daily, weekly, and monthly performance reports for the Sales Manager covering team activity, sales performance, and pipeline status• Ensure all deals comply with OEM, regulatory, and internal documentation standards including KYC and financing requirements• Maintain audit readiness across deal files, customer records, and sales documentation• Support compliance with company policies, brand guidelines, and regulatory requirements </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Educational Requirements• Diploma or Bachelor’s Degree in Business Administration, Marketing, or a related disciplineExperience Requirements• Minimum 3–6 years of automotive retail sales experience within a franchised dealership environment• At least 1–2 years of experience in a senior sales, team lead, or supervisory role• Proven track record of strong personal sales performance prior to moving into leadership• Experience managing daily showroom operations and coaching sales teams in high-volume environmentsTechnical Skills• Strong proficiency in CRM and Dealer Management Systems (DMS) for pipeline management, deal tracking, and reporting• Solid Microsoft Office skills, particularly Excel for performance tracking and reporting• Good understanding of F&I products, financing structures, and trade-in valuation processes• Ability to analyse sales performance metrics and drive improvement actions• Valid Saudi Arabia driving license</div>

0 to 0 years Bayt

Hostess

On-site - Saudi 30 June 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs. Job Summary The Hostess is the first point of contact for guests, responsible for creating a warm welcome and ensuring a smooth seating process. This role plays a key part in delivering a positive first impression and maintaining efficient table management. Job Description <ul><li>Greet guests in a friendly and professional manner upon arrival</li><li>Manage reservations and walk-in guests efficiently</li><li>Escort guests to tables and present menus</li><li>Coordinate with servers to manage table availability and turnaround</li><li>Maintain a clean, organized, and welcoming entrance area</li><li>Handle guest inquiries, wait times, and special requests</li><li>Answer phone calls and manage booking systems</li><li>Assist in maintaining guest satisfaction throughout their visit</li><li>Thank guests upon departure and invite them to return</li></ul> Requirements <ul><li>Previous experience in hospitality or customer service preferred</li><li>Strong communication and interpersonal skills</li><li>Professional appearance and friendly demeanor</li><li>Ability to multitask and stay organized in a fast-paced environment</li><li>Basic computer skills (reservation systems are a plus)</li><li>Fluency in English (additional languages advantageous)</li><li>Flexibility to work shifts, weekends, and holidays</li><li>Arabic speakers and fluency in English are required.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

0 to 0 years Bayt

Director of Marketing, Digital & Communications

On-site - Saudi 4 July 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description The Director of Marketing, Digital & Communications is responsible for shaping and elevating the hotel's brand positioning, reputation, visibility, guest desirability and digital performance across all touchpoints. As a key member of the leadership team, this role leads the development and execution of integrated marketing, communications, public relations, social media, content, partnerships, e-commerce and digital strategies, ensuring the hotel is positioned as one of the leading luxury hospitality destinations in Makkah. The role is responsible for driving both brand equity and measurable commercial performance across Rooms, Restaurants, Wellness and ancillary revenue streams. Acting as both a brand guardian and cultural ambassador, the Director ensures that all communications, storytelling, partnerships and guest engagement initiatives reflect the elegance of the Sofitel brand while respecting the cultural and social significance of the destination. Working closely with Revenue Management, Sales, Operations and Regional Commercial teams, the Director ensures all marketing and digital initiatives contribute to revenue growth, guest engagement and the long-term success of the hotel. Key responsibilities, among others: Strategy, Positioning & Commercial Planning: <ul><li>Develop and execute the annual marketing, communications and digital marketing strategy aligned with brand objectives and commercial priorities.</li><li>Act as guardian of the hotel's Cultural Link and positioning framework, ensuring all campaigns, partnerships, storytelling and guest experiences remain aligned with the property's identity and brand narrative.</li><li>Contribute actively to strategic planning, budgeting and forecasting processes.</li><li>Define annual digital revenue targets for direct and indirect channels.</li><li>Build annual digital marketing plans and budgets covering all digital channels and performance levers.</li><li>Identify strategic partnerships, collaborations and cultural opportunities that strengthen visibility, guest engagement and brand desirability.</li><li>Work closely with Revenue Management and Sales teams to ensure alignment between commercial objectives and marketing initiatives.</li></ul>Marketing, Communications & Public Relations: <ul><li>Lead the hotel's integrated marketing, communications and PR strategy across all guest-facing channels.</li><li>Oversee media relations, brand campaigns, partnerships, storytelling and activations in line with the luxury positioning of the hotel.</li><li>Build and maintain strong relationships with media, tourism stakeholders, luxury partners, cultural institutions and key industry contacts.</li><li>Drive local, regional and international visibility through impactful storytelling and strategic communications.</li><li>Manage content direction including photography, videography, editorial storytelling and campaign production, ensuring consistency across all touchpoints.</li><li>Manage external agencies, creative partners, photographers, videographers and production suppliers.</li></ul>Digital Marketing & E-Commerce: <ul><li>Own the full e-commerce and digital strategy across direct and indirect channels, accountable for digital revenue across Rooms, F&B, Wellness and ancillary streams, and for the optimal mix between channels.</li><li>Drive direct performance through the hotel websites, booking engine and wider direct channel, optimising the guest journey and direct-booking growth.</li><li>Own the indirect channel strategy, managing visibility, content and commercial terms to grow market share and revenue contribution.</li><li>Own the paid media budget and channel mix across SEM, metasearch, display, social, and OTA optimising spend for return across both direct and indirect.</li><li>Oversee CRM initiatives, database growth, segmentation and guest lifecycle communications.</li><li>Hold digital campaigns and agencies accountable for measurable ROI, lead generation and conversion, keeping the property ahead of emerging platforms and consumer trends</li><li>Own digital measurement and attribution, analytics, tracking and dashboards, as the single source of truth for digital performance across all channels.</li><li>Stay abreast of emerging digital platforms, technologies and consumer trends to identify new opportunities for growth.</li></ul>Social Media & Content Strategy: <ul><li>Define and oversee the hotel's social media strategy to strengthen awareness, engagement and community growth.</li><li>Ensure all content reflects the luxury standards, visual identity and cultural relevance of the brand.</li><li>Identify emerging social trends, creators, influencers and partnership opportunities.</li><li>Lead content planning, creation and publishing across all social channels.</li><li>Monitor and optimise social media performance and audience engagement.</li></ul>Online Reputation & Guest Engagement: <ul><li>Manage the hotel's online reputation and guest sentiment across all review platforms.</li><li>Monitor guest feedback and identify opportunities to improve the guest experience.</li><li>Work closely with Operations and Guest Relations teams to address guest concerns and enhance satisfaction.</li><li>Leverage guest insights and reviews to support marketing and commercial strategies.</li></ul>Performance Analytics & Market Intelligence; <ul><li>Analyse campaign performance, website analytics, digital marketing data and market intelligence.</li><li>Monitor competitor activity, tourism trends and luxury consumer behaviour.</li><li>Track key performance indicators including website traffic, engagement, conversion, revenue contribution and ROI.</li><li>Prepare regular performance reports and strategic recommendations for the Executive Committee.</li><li>Utilise third-party intelligence tools and market insights to identify revenue opportunities and support decision-making</li></ul>Leadership & Talent Development: <ul><li>Serve as a member of the hotel's leadership team, contributing to the overall strategic direction and success of the property.</li><li>Lead, motivate and develop a high-performing Marketing, Digital & Communications team.</li><li>Create an environment that encourages innovation, collaboration, ownership and continuous improvement.</li><li>Identify and nurture talent through coaching, mentoring and succession planning.</li><li>Champion brand culture and inspire the team to deliver exceptional marketing, storytelling and guest engagement initiatives.</li><li>Ensure team objectives are aligned with the hotel's commercial priorities and long-term brand vision.</li></ul> Qualifications <ul><li>Bachelor's degree in Marketing, Communications, Hospitality Management, Business or a related field.</li><li>Minimum 8–10 years' experience in luxury hospitality marketing, communications, digital marketing or e-commerce leadership roles.</li><li>Proven experience leading integrated marketing, communications and digital strategies within a luxury hospitality or lifestyle environment.</li><li>Strong understanding of luxury brand positioning, storytelling and guest engagement.</li><li>Strong commercial acumen with the ability to translate brand initiatives into measurable business results.</li><li>Strong understanding of SEO, SEM, CRM, social media, website management and digital marketing platforms.</li><li>Experience managing PR agencies, creative partners, digital agencies and production suppliers.</li><li>Excellent communication, presentation and stakeholder management skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Fluent in English and Arabic.</li></ul> Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

0 to 0 years Naukri Gulf

Director of Group Sales

On-site - Saudi - Riyadh 30 June 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">JOB SUMMARY Functions as the leader of the property s group sales effort for properties with a significant number of events over 300 peak rooms. Manages the property's reactive and proactive group sales efforts. Shares responsibility for achieving group revenue goals, guest and associate satisfaction. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process. Provides day-to-day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the property s sales objectives. Maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events.CANDIDATE PROFILE Education and Experience Required: 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred: 4 year college degree. Demonstrated skills in supervising a team. Group sales experience.CORE WORK ACTIVITIESManaging Sales ActivitiesFunctions as the leader of the property s group sales effort for properties with a significant number of events over 300 peak rooms. Solicits, books and develops local group business. Recommends booking goals for sales team members. Develops and manages group sales revenue and operation budgets, and provides forecasting reports. Works with management team to create and implement a group sales/marketing plan addressing revenue, customers and market. Assists with selling, implementation and follow-through of group sales promotions. Executes and supports Marriott s Customer Service Standards and hotel s Brand Standards. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). Coordinates and deploys group sales resources on-property to monitor the pull-through and sustainment of sales strategies and selling solutions. Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. Manages the property's reactive and proactive group sales efforts. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process. Maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events. Performs other duties, as assigned, to meet business needs.Building Successful RelationshipsWorks collaboratively with off-property sales channels (e.g., Group Sales with the Sales Office, Area Sales, Enterprise Sales Team (EST)) to verify the property needs are being achieved and the sales efforts are complementary, not duplicative. Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ,maintain guest satisfaction. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. Gains understanding of the hotel s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Develops a close working relationship with operations to execute strategies at the hotel level.Leadership </div></section><section>Desired Candidate ProfileEducation and Experience Required: 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred: 4 year college degree. Demonstrated skills in supervising a team. Group sales experience.</section>

0 to 0 years Bayt

Delivery Manager

On-site - Saudi 27 June 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Overview Build the infrastructure - establish the governance, tooling, and process foundation for how recurring engagements will be mobilized, monitored, and billed going forward. Run what already exists - take direct ownership of currently live T&M and Managed Services engagements so that delivery continuity, SLA attainment, and billing are not disrupted while the infrastructure is being built. Key Responsibilities A. Infrastructure Build Stand up the SLA definition and agreement process for new Operational Managed Services engagements - aligned to ISO/IEC 20000-1 categories (availability, response time, resolution time, quality/output) in lines with the terms negotiated with clients that safeguard the company’s interest. Establish the client enablement document template and process for T&M engagements - billable-day definition, approval authority, exception handling, non-withholding clause. Define the mobilization checklist and standard for both production (billable) and management staff - covering client acceptance, rate/SLA confirmation, system access, and compliance documentation. Set up the Change Request (CR) governance process for Managed Services - formal logging, classification, pricing against the Master Price List, and client acceptance before billing wherever applicable. Work to ensure all of the above is documented as a formal SOP, version-controlled in the central SharePoint repository B. Live Engagement Management Take direct ownership of an assigned portfolio of active T&M and/or Managed Services engagements immediately upon joining. Own the monthly timesheet governance cycle for T&M engagements - data preparation, Level-1 and Level-2 approval chase, daily rate application, and timely Delivery Note preparation. Monitor SLA attainment for Managed Services engagements in your portfolio - track performance against agreed thresholds, escalate to Technology before a breach occurs, and produce the service period report. Manage the Delivery Note sign-off cycle end-to-end - reconcile to rate card/PO, obtain client signature, and hand over the signed DN package to Finance within the stipulated timelines. Act as the first escalation point for client-side service issues, timesheet disputes, and delivery concerns within your portfolio. Flag and formally raise any engagement carrying unacceptable delivery risk - including the right to recommend declining or restructuring high-risk scope before commitment. C. Mobilization Coordinate the mobilization of new resources onto live engagements - client acceptance of profiles, rate/SLA confirmation in writing, and compliance documentation (Iqama, GOSI, WPS enrolment) completed before Day 1 of billable work. Set up onsite and offshore delivery infrastructure for new mobilizations - system access, VPN, workspace allocation, and working-time framework - confirmed and tested before go-live. Coordinate with HR and Technology to ensure management and governance roles (not just production staff) are assigned and briefed before engagement start. D. Reporting & Continuous Improvement Maintain real-time visibility of utilization, recovery days, and SLA attainment across your portfolio - feeding into the Portfolio Manager's aggregated view. Contribute engagement-level data and lessons learned into the 90-day capacity forecast and into future proposal costing. Identify recurring process gaps during live delivery and feed them back into the infrastructure build - this role is expected to improve the SOPs it operates under, not just follow them. Experience 6–10 years of experience in IT services delivery, managed services operations, staffing/T&M operations, or recurring service delivery. Demonstrated experience running live client engagements with commercial accountability - not purely a project coordination background. Experience setting up a new process or function from scratch is strongly preferred - this is as much a build role as a run role. Exposure to both onsite and offshore delivery models is an advantage, given the company's KSA, India, and Egypt footprint. Technical & Functional Skills Strong working knowledge of SLA frameworks - familiarity with ISO/IEC 20000 or ITIL service management concepts preferred. Comfortable with timesheet, billing, and Delivery Note governance cycles - understands the mechanics of how T&M revenue is protected from leakage. Experience with ticketing or service management platforms (Fresh service, Jira Service Management, or equivalent) for CR and SLA tracking. Working knowledge of KSA labor compliance touchpoints - Iqama, GOSI, WPS, Qiwa - sufficient to coordinate with HR, not execute compliance directly. Behavioral & Leadership Qualities Comfortable holding two priorities simultaneously - building new processes while keeping existing commitments running without disruption. Direct and proactive in escalating risk - this role is expected to say no to unworkable commitments, not absorb risk silently. Strong written communication - produces clean, factual service reports and escalation notes that a client or senior leadership can act on without rework. Works well under ambiguity without using that ambiguity as an excuse for delivery gaps. Certifications (preferred, not mandatory at entry) ITIL Foundation PMP or equivalent project/service management certification Lean Six Sigma Yellow Belt or Green Bel </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

2 to 7 years Naukri Gulf

Director of Sales & Marketing

On-site - Saudi - Jeddah 24 July 2026

Sales

JOB SUMMARY Functions as the leader of the property s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Evaluates the property s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer profile and property associates and provides a return on investment to the owner and Marriott International.CANDIDATE PROFILE Education and Experience Required: 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred: 4 year college degree. Demonstrated skills in supervising a team. Lodging sales experience. Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.CORE WORK ACTIVITIESManaging Sales ActivitiesManages the development of a strategic account plan for the demand generators in the market. Manages the property's reactive and proactive sales efforts. Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications. Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations. Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel s market position. Researches competitor s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share. Attends sales strategy meetings to provide input on weekly and overall sales strategy. Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share. Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office. Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders. Serves as the sales contact for customers; serves as the customer advocate. Serves as hotel authority on sales processes and sales contracts. Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate. Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business. Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy. Supports the General Manager by coordinating crisis communications. Executes and supports Marriott s Customer Service Standards and hotel s Brand Standards. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Performs other duties, as assigned, to meet business needs.Building Successful RelationshipsDevelops strong partnerships with local organizations to further increase brand/product awareness. Develops and manages internal key stakeholder relationships. Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. Gains understanding of the hotel s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.Leadership Desired Candidate Profile2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred: 4 year college degree. Demonstrated skills in supervising a team. Lodging sales experience. Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.

0 to 0 years Bayt

Service Associate - Reservation Agent

On-site - Saudi 5 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Find Your Shangri-La in Shangri-La  Shangri-La Jeddah Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. <ul> <li>203 stylish rooms and suites plus 17 luxury serviced apartments.</li> <li>5 restaurants and lounges, including the legendary Shang Palace</li> <li>Convenient for Jeddah’s popular landmarks and Red Sea Mall</li> <li>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </li> </ul> Job Summary: The Reservation Agent is responsible for providing the highest level of service to promote customer satisfaction while optimizing booking opportunities. To undertake other duties and responsibilities as required by Management. As well as handling telephone sales and taking reservations for all Food and Beverage outlets.  As a Reservation Agent, we rely on you to, <ul> <li>To “master” the room product in terms of layout, physical attribute, benefits, amenities, etc. To effectively differentiate room types to match the right product with specific guest needs. </li> <li>To be fully conversant with the hotel’s rate structure particularly on public rate offers. To highlight the ‘unique perceived value(s)’ of an offer during the selling process. </li> <li>To be well-versed with the facilities and services offered by the hotel and take every opportunity to promote these to bookers. </li> <li>To keep well-informed of changes or new developments in the hotel product. </li> <li>To reflect the Shangri–La philosophy by providing a high quality of service to our customers by adopting a positive attitude and keeping the team spirit at highest level. </li> <li>To handle incoming reservation requests/correspondence, confirming or regretting based on ARI (Availability, Rates & Inventory) strategy in place. To always provide prompt turn-around response. </li> </ul> What we are Looking For: <ul> <li>At least 1 year working experience in a hotel </li> <li>Ability to work long hours and in different shifts.</li> <li>Communicates and writes with fluency in English (as well as the Arabic language)</li> <li>Computer Knowledge in Microsoft programs, such as Excel and Word.</li> <li>Attention to details.</li> <li>A passion for delivering great customer service.</li> <li>A professional telephone manner and excellent communication skills.</li> <li>Administration and organizational skills.</li> <li>Intermediate computer proficiency.</li> <li>Collegiate-level degree.</li> <li>Flexibility in covering the shifts.</li> <li>Very good communication skills (Arabic and English).</li> <li>Previous experience in a Reservations environment is a plus.</li> <li>Team player </li> <li>Work with other departments to ensure that all customer needs are met.</li> </ul> Why Join Us: <ul> <li>A workplace that values your passion and supports self-realization and personal growth. </li> <li>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </li> <li>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </li> <li>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</li> </ul> We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes. We appreciate your interest in joining us. Please note that only successful candidates will be contacted. Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

0 to 0 years Bayt

Head of PMO

On-site - Saudi 22 July 2026

Administration

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you're looking for ,webook. com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. Job Overview: The Head of PMO directly leads the Project Manager team within the Business Solutions Department and is accountable for portfolio governance, delivery compliance, and PMO framework maturity across all concurrent projects. The Head of PMO sets the delivery standard, coaches the PM team to that standard, and governs how every project is initiated, run, escalated, and closed. As the line manager for the PM team, this role combines people leadership with structural PMO ownership, building the Center of Excellence, driving standardised controls, and producing the executive-ready reporting that gives the Director and CCO full portfolio visibility. A core outcome is ensuring projects consistently meet or outperform pre-estimated budgets through baseline discipline, change control enforcement, and early financial intervention. Key Responsibilities: 1) PM Team Leadership & Performance Management Directly manage the BSD Project Manager team: set performance expectations, conduct regular 1:1s, deliver performance reviews, and support professional development. Assign and balance project workload across the PM team based on complexity, capacity, and growth objectives, ensuring no PM is over-extended and every project has appropriate coverage. Coach PMs on methodology, stakeholder management, scope control, and delivery discipline, raising the standard of craft, not just compliance. Onboard new Project Managers into the BSD delivery model: governance expectations, tooling, reporting cadence, and stakeholder engagement standards. Act as the first escalation point for PM-level issues: unblock delivery problems, mediate stakeholder conflicts, and provide senior judgment on complex scope or schedule decisions. 2) PMO Governance & Delivery Assurance Own and enforce the end-to-end PMO governance model: stage gates (G0–G5), minimum project artifacts, Director approval workflows, and escalation paths. Run delivery assurance reviews (health checks, compliance audits, and quality checkpoints) and drive corrective actions where projects deviate from standards. Ensure consistent application of governance across all project archetypes (white-label, grey-label, integration, hybrid) while keeping controls pragmatic and execution-friendly. Chair the Change Control Board: intake, impact assessment, approval or rejection, re-baselining, and communication to all affected stakeholders. 3) PMO Framework Ownership & Continuous Improvement Maintain and continuously optimise the BSD PMO framework: project lifecycle, standards, templates, toolkits, and playbooks, serving as the single source of truth for how delivery is run. Identify and eliminate systemic delivery breakdowns: scope creep patterns, late feasibility discovery, rework loops, and weak sign-off cultures. Operate with a Center of Excellence mindset: codify lessons learned and best practices, and continuously raise PM methodology maturity across the team. Maintain PM onboarding documentation and standards, reducing time-to-productivity for new Project Managers and eliminating methodology drift. 4) Portfolio Reporting & Executive Visibility Own the portfolio reporting cadence and outputs: weekly portfolio health review, monthly performance packs, and steering committee materials for the Director and CCO. Provide data-backed insights: schedule variance, budget variance, scope volatility, RAID trends, and cross-project dependency visibility. Establish and protect a "single source of truth" for portfolio status, with strong data quality and governance traceability across Smartsheet and reporting outputs. Design and maintain the portfolio dashboard: real-time RAG status, milestone tracking, resource utilisation, and financial performance across all concurrent projects. 5) Budget Performance, Baselines & Financial Controls Ensure every project has an approved, documented baseline covering scope, schedule, and budget before execution begins. No project starts without a signed baseline. Monitor cost performance and forecast-to-complete across the portfolio; initiate recovery actions and escalate to the Director when variances exceed defined thresholds. Enforce change control discipline so that every scope change is formally assessed for time and cost impact, and approved before implementation begins. Improve estimation hygiene and governance controls to enable projects to consistently meet or outperform pre-estimated budgets through reduced rework, tighter CR governance, and better resource utilisation. Partner with the Projects Financial Controller (when in post) on invoicing trigger governance, per-project P&L tracking, and commercial change order processes. 6) RAID, Dependencies & Cross-Project Risk Standardise RAID governance across the portfolio: every risk, assumption, issue, and dependency has an owner, a mitigation action, and a measurable closure criterion. Surface and manage cross-project dependencies proactively, driving early escalation and resolution before they become delivery blockers. Maintain the portfolio-level risk register and escalate strategic risks to the Director before they become crises. Run the post-implementation review (PIR) process on every project closeout, and embed lessons learned back into the methodology and template library. Education & Certifications Bachelor's degree in Business Administration, Engineering, Information Technology, or equivalent (required) PMP, PRINCE2 Practitioner, MSP, or MoP certification, one or more strongly preferred Agile certifications such as CSM, PSM, or SAFe are an advantage in hybrid delivery contexts Experience Requirements 7+ years in PMO leadership, portfolio governance, delivery assurance, or project controls, with a minimum of 3 years in a role with direct line management of Project Managers or delivery professionals Proven track record building or significantly improving a PMO framework from near-scratch, with the ability to articulate what changed, why it changed, and what the measurable outcome was Demonstrated experience governing a portfolio of 8 or more concurrent complex implementations in technology, B2B, or professional services environments Strong background in portfolio analytics and performance reporting, including KPIs, health frameworks, trend analysis, schedule and budget variance, and RAID analytics Experience managing cross-functional stakeholders including Product, Engineering, and commercial teams within a RACI-governed delivery model Preferred: prior experience in a Centre of Excellence, PMO transformation, methodology office, or operational excellence function </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

0 to 0 years Bayt

Customer Success Account Mgmt

On-site - Saudi 23 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Overview Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Understands, identifies, and aligns Microsoft solutions, and technical capabilities. Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Proactively identifies, monitors, and mitigates actual and potential blockers to consumption through data analysis and customer feedback. Responsibilities Customer Relationship Management Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality and secure solution delivery and health using partnerships with other account team leaders and leads orchestration across internal/external stakeholders. Expands customer and partner relationships beyond the current Unified Support contract consumers with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities. Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels and incorporates a focus on security and resiliency. Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in support of customer security and resiliency needs and customer objectives specific to the customer's business transformation programs and common to their industry. Customer Success Leadership Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Promotes the organizational and customer success strategy with customers. Aligns Microsoft technology and services with the customer's goals and objectives to form a cooperative strategy that includes security as a core component. Engages in account team planning, promoting business and technical needs for change that challenge customer thinking. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health and security. Proactively identifies, monitors, and mitigates actual and potential blockers (including security and compliance concerns) to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, associated issues, and to ensure delivery on Customer Success Plans (CSPs). Holds accountability for identified consumption milestones and their completion. Partners with customers to proactively identify opportunities for growth, optimize usage, and drive adoption. Partners with customers to understand their business objectives, identify opportunities where Microsoft offerings can help achieve those objectives, and aligns Microsoft products and services to agreed-upon customer outcomes and account priorities. Leverages an understanding of the customer's needs and business objectives to identify opportunities where Microsoft can provide added value to maximize retention and minimize churn. Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages Microsoft delivery management methodologies, processes, and tools to manage and improve customer operational health. Proactively identifies and mitigates customer blockers (including security and compliance risks) by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account. Technical Relevance Understands, identifies, and aligns Microsoft solutions, and technical capabilities (e.g., Azure, Security, Modern Work, Dynamics) to customer needs and priorities. Leverages broad foundational industry and technical expertise to enable customer success. Identifies complex customer scenarios (e.g., Independent Software Vendors [ISV], cross-cloud, partner) and aligns with technical specialists to identify relevant cross-cloud technology solutions. Strengthens Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation. Qualifications Required/minimum qualifications Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience. Additional or preferred qualifications Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 8+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience. 3+ years relevant work experience within customer industry. Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365). Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification. Project Management Institute (PMI) or equivalent Project Management certification. Prosci or equivalent certification. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

3 to 8 years Naukri Gulf

Senior Airport Service Agent

On-site - Saudi - Makkah 27 July 2026

Administration

To provide a quality service to customers in respect to Check-In, Boarding, Special Services, Baggage Services, Ticket Desk and Emirates Lounge as per the criteria set forth by the Company s commercial, safety and security policies, standards and procedures. Ensure all operational criteria are completed within specified time frames as per applicable procedures. Identify and meet Emirates standard and special service requirements of the customers across key airport services touchpoints (including Lounge, Check-in, Arrivals, Boarding, and Ramp Operations) by adhering to the set service standards and procedures so that the customers are handled in a friendly and efficient manner. Adhere to the internal operating boarding procedures by ensuring that laid down boarding priorities, announcements, hand baggage removal, regular staff briefing and stationary/equipment availability before the flight. Post the flight, ensure flight coupon reconciliation and head count confirmation is in order to assist the smooth process of a safe and on time departure of EK flights to achieve EK standards and customer satisfaction. Ensure Premium passengers are always provided with the highest level of customer service. Greet passengers as they enter the Lounge and introduce them to all aspects of the Lounge product, advising them of all available services and offering assistance where required to maintain customer loyalty. Liaise with service providers and supervise staff, overseeing catering, cleaning, and maintenance operations, so that service standards are met and maintained. Assist operational staff in a proactive manner from time to time based on the directions of the shift in charge/Airport Services Manager with the airport operations to ensure passenger needs are met by undertaking various operational functions across key airport services touchpoints (Check-in, Arrivals, Boarding, Lounge and Ramp Operations.). Guide and advise team members to ensure that superior customer service levels are upheld and assist the process of ensuring the safe and on-time departure of EK flights. To liaise and monitor the Emirates Chauffeur drive company on arrival and departure. Ensure eligible customers are provided with this service on arrival and any customers that require assistance are met on departure. Ensure the expeditious and accurate completion of all reports & statistical data including passenger trends, meal wastage and recording of inwards goods and confirmation of invoices. Undertake daily/weekly stock control. Control expenditure on food, beverages & other consumables in order to minimise waste and unnecessary costs while still meeting the needs of EK passengers. Identify any potential areas of development with product delivery and address this with the Airport Services Manager. Undertake various administrative functions and other duties as directed from time to time by the Lounge Supervisor, Airport Services Manager and other senior staff on duty. Work with lounge Supervisor in developing lounge menu changes. Cover during the absences of the Lounge Supervisor ensuring that optimum customer service levels are maintained. Respond to queries and complaints in an efficient and timely manner to restore passenger confidence. Oversee the arrival of bags into the baggage hall, ensuring priority bags are first on the carousel and assist customers with missing or damaged bags referring them to Emirates GHA to complete necessary paperwork and follow up on missing bags for Premium customers ensuring customers are kept fully informed. To monitor queues at check-in ensuring priority given to Premium customer card holders. To assist and deal with any excess baggage and visa issues that may arise. Assist in dealing with any problems such as, keeping customers informed of any delays, disruptions and denied boarding including the implementation of the 'Options' scheme. Assist with the preparation and completion of pre and post flight documentation and complete all relevant station statistical information and filing. Ensure all safety instructions are always compiled with and report any damage to aircraft, ULDS, immediately and assist with preparation of relevant reports. Cover the absence of check-in supervisor and prepare flight briefs regarding customer information ensuring that all staff, GHA and service providers are fully aware of this information. Ensure all operational areas are covered and that staff are aware of what is expected of them to ensure high levels of customer service in all operational areas. Support and cover the Emirates Ticket Desk functions and undertake ticketing/reservation duties to ensure seamless service to customers. Offer full range of Emirates products and services to all customers to maximize ticketing revenue. Issue tickets, EMD, EBT, make and amend reservations as and when necessary. Re-issue and re-calculate fares for customers changing itinerary and make any additional collection as required. Carry out Credit Card verification. Complete daily ticket sales returns and assist with banking duties as required.Desired Candidate ProfileMinimum O level or equivalent. Must have completed relevant and recognized professional training courses in Customer Services and Handling, Ground Operations and Reservations, Fares & Ticketing. Qualification Given the specific requirements at outstations, a minimum of 3 years? airline industry experience is required. Knowledge/Skills: Knowledge of a Departure Control System and Computerized Reservation System. Knowledge of check-in procedures. Customer Service Delivery. Fluent in spoken and written English and local language. Proficiency in Microsoft Office applications. Must have the right to live & work in KSA.

0 to 0 years Bayt

Senior Airport Service Agent

On-site - Saudi 25 July 2026

Aviation & Maritime

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job PurposeTo provide a quality service to customers in respect to Check-In, Boarding, Special Services, Baggage Services, Ticket Desk and Emirates Lounge as per the criteria set forth by the Company’s commercial, safety and security policies, standards and procedures. Ensure all operational criteria are completed within specified time frames as per applicable procedures. <ul><li>•Identify and meet Emirates standard and special service requirements of the customers across key airport services touchpoints (including Lounge, Check-in, Arrivals, Boarding, and Ramp Operations) by adhering to the set service standards and procedures so that the customers are handled in a friendly and efficient manner.•Adhere to the internal operating boarding procedures by ensuring that laid down boarding priorities, announcements, hand baggage removal, regular staff briefing and stationary/equipment availability before the flight. Post the flight, ensure flight coupon reconciliation and head count confirmation is in order to assist the smooth process of a safe and on time departure of EK flights to achieve EK standards and customer satisfaction. •Ensure Premium passengers are always provided with the highest level of customer service. Greet passengers as they enter the Lounge and introduce them to all aspects of the Lounge product, advising them of all available services and offering assistance where required to maintain customer loyalty. •Liaise with service providers and supervise staff, overseeing catering, cleaning, and maintenance operations, so that service standards are met and maintained. •Assist operational staff in a proactive manner from time to time based on the directions of the shift in charge/Airport Services Manager with the airport operations to ensure passenger needs are met by undertaking various operational functions across key airport services touchpoints (Check-in, Arrivals, Boarding, Lounge and Ramp Operations.). •Guide and advise team members to ensure that superior customer service levels are upheld and assist the process of ensuring the safe and on-time departure of EK flights. •To liaise and monitor the Emirates Chauffeur drive company on arrival and departure. Ensure eligible customers are provided with this service on arrival and any customers that require assistance are met on departure. •Ensure the expeditious and accurate completion of all reports & statistical data including passenger trends, meal wastage and recording of inwards goods and confirmation of invoices. Undertake daily/weekly stock control. Control expenditure on food, beverages & other consumables in order to minimise waste and unnecessary costs while still meeting the needs of EK passengers. Identify any potential areas of development with product delivery and address this with the Airport Services Manager. •Undertake various administrative functions and other duties as directed from time to time by the Lounge Supervisor, Airport Services Manager and other senior staff on duty. •Work with lounge Supervisor in developing lounge menu changes. •Cover during the absences of the Lounge Supervisor ensuring that optimum customer service levels are maintained. •Respond to queries and complaints in an efficient and timely manner to restore passenger confidence. •Oversee the arrival of bags into the baggage hall, ensuring priority bags are first on the carousel and assist customers with missing or damaged bags referring them to Emirates GHA to complete necessary paperwork and follow up on missing bags for Premium customers ensuring customers are kept fully informed. •To monitor queues at check-in ensuring priority given to Premium customer card holders. To assist and deal with any excess baggage and visa issues that may arise. Assist in dealing with any problems such as, keeping customers informed of any delays, disruptions and denied boarding including the implementation of the 'Options' scheme. •Assist with the preparation and completion of pre and post flight documentation and complete all relevant station statistical information and filing. Ensure all safety instructions are always compiled with and report any damage to aircraft, ULDS, immediately and assist with preparation of relevant reports. •Cover the absence of check-in supervisor and prepare flight briefs regarding customer information ensuring that all staff, GHA and service providers are fully aware of this information. Ensure all operational areas are covered and that staff are aware of what is expected of them to ensure high levels of customer service in all operational areas. •Support and cover the Emirates Ticket Desk functions and undertake ticketing/reservation duties to ensure seamless service to customers. Offer full range of Emirates products and services to all customers to maximize ticketing revenue. Issue tickets, EMD, EBT, make and amend reservations as and when necessary. Re-issue and re-calculate fares for customers changing itinerary and make any additional collection as required. Carry out Credit Card verification. Complete daily ticket sales returns and assist with banking duties as required. </li></ul>Minimum O level or equivalent. Must have completed relevant and recognized professional training courses in Customer Services and Handling, Ground Operations and Reservations, Fares & Ticketing. QualificationGiven the specific requirements at outstations, a minimum of 3 years? airline industry experience is required. Knowledge/Skills: Knowledge of a Departure Control System and Computerized Reservation System. Knowledge of check-in procedures. Customer Service Delivery. Fluent in spoken and written English and local language. Proficiency in Microsoft Office applications. Must have the right to live & work in KSA. Salary & benefitsCompetitive Salary. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

0 to 0 years Naukri Gulf

Cluster Director of Sales

On-site - Saudi - Riyadh 30 June 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> About Us Adeera is a hotel management company established by Saudi Arabia s Public Investment Fund (PIF) to develop distinctive, locally inspired hotel brands that reflect the Kingdom s rich cultural heritage. Based in Riyadh, Adeera supports Vision 2030 by positioning Saudi Arabia as a premier global destination. We manage mid-scale to luxury hotels that combine authentic guest experiences with innovative, tech-enabled services. Our mission is to bring Saudi hospitality to the world, guided by values of generosity, innovation and future consciousness. JOB SCOPE The Cluster Director of Sales is responsible for establishing and leading the proactive sales strategy for Luxury Hotel - Qiddiya during pre-opening, launch and stabilization. The role will drive revenue across corporate, government, MICE, group, leisure, wholesale, travel trade, consortia, destination and strategic partnership segments, while supporting the hotel s occupancy, ADR, RevPAR, total revenue and market share objectives. As additional Qiddiya hotels open, the role is expected to evolve from a single-property opening role into a broader Qiddiya cluster sales leadership role, supporting destination-wide account management, segment deployment, lead generation, sales coordination and performance reporting across multiple hotels, brands, demand segments and feeder markets. The Director of Sales works closely with the General Manager, Revenue Management, Marketing & PR, Reservations, Events, F&B, Operations, Corporate Commercial, owner representatives and destination stakeholders to ensure sales activity is commercially focused, brand-aligned, measurable and operationally deliverable. MAIN DUTIES & RESPONSIBILITIES: Sales Strategy & Business Development <ul> <li>Develop and implement the annual sales strategy for Luxury Hotel - Qiddiya, aligned with the hotel business plan, revenue strategy, brand positioning and opening objectives.</li> <li>Lead the sales strategy input into the hotel and future Qiddiya cluster commercial strategy.</li> <li>Identify, prioritize and grow key market segments including corporate, government, MICE, group, leisure, wholesale, travel trade, consortia, DMCs and strategic partnerships.</li> <li>Build annual account plans, segment targets, feeder-market priorities and production goals for the sales team.</li> <li>Drive proactive sales deployment through sales calls, client presentations, networking, trade shows, sales missions, fam trips, site inspections and destination activations.</li> </ul> Pre-Opening Sales Readiness <ul> <li>Develop and execute the pre-opening sales plan, including account mapping, prospect lists, segment strategy, launch offers, RFP strategy, trade engagement and sales activation milestones.</li> <li>Build the sales pipeline ahead of opening to support early occupancy, group base, corporate demand, travel trade awareness and MICE conversion.</li> <li>Coordinate with Revenue Management on opening rate strategy, business mix, need periods, group pricing, displacement decisions and contract terms.</li> <li>Coordinate with Marketing & PR on opening campaigns, destination messaging, sales collateral, presentations, client events and trade communication.</li> <li>Ensure sales systems, CRM, account records, pipeline tracking, proposal templates and reporting tools are ready before go-live.</li> </ul> Account Management & Partnerships <ul> <li>Build and maintain strong relationships with corporate accounts, government entities, travel managers, TMCs, DMCs, tour operators, wholesalers, consortia, luxury travel advisors, MICE buyers and strategic partners.</li> <li>Negotiate commercial agreements, preferred partnerships, corporate rates, group terms and tactical offers in line with approved pricing and contracting guidelines.</li> <li>Develop total account management plans for high-value accounts, including decision-maker mapping, production targets, action plans and account reviews.</li> <li>Maintain high-value client retention, account growth and profitable market share within assigned segments.</li> <li>Represent the hotel and future cluster at trade shows, industry events, sales missions, destination forums and key account meetings.</li> </ul> Revenue & Commercial Performance <ul> <li>Work closely with Revenue Management to align pricing, business mix, segment strategy, sales deployment and demand-generation activity.</li> <li>Drive occupancy, ADR, RevPAR, total rooms revenue, MICE revenue, F&B revenue and market share through proactive sales activity.</li> <li>Monitor sales pipeline, conversion, lost business, account production, lead source, booking pace and segment performance.</li> <li>Provide sales forecasts, business-on-the-books insight and market intelligence to support weekly revenue meetings and commercial decision-making.</li> <li>Identify new revenue opportunities across rooms, meetings and events, F&B, leisure packages, destination experiences and strategic partnerships.</li> </ul> Meetings, Events & Group Sales <ul> <li>Lead MICE, group and event sales strategy in coordination with Events, Revenue Management, F&B and Operations.</li> <li>Drive group rooms, meeting room, banquet, catering, social event and destination event revenue.</li> <li>Ensure effective inquiry management, response times, proposal quality, follow-up discipline, conversion tracking and handover from Sales to Operations.</li> <li>Apply displacement analysis, space optimization and commercial judgment to group and event opportunities.</li> <li>Develop corporate meetings, incentive, association, government, social and destination-linked event opportunities.</li> </ul> Cluster and Future Growth <ul> <li>Prepare the Sales function to expand from a hotel in Qiddiya to a cluster model as additional Qiddiya Hotels are onboarded.</li> <li>Develop scalable sales deployment, account ownership, lead-sharing, reporting and performance standards across the Qiddiya hotel portfolio.</li> <li>Coordinate property-level sales activity with future cluster-wide account strategy, destination campaigns and owner-related commercial priorities.</li> <li>Recommend future team structure, segment coverage, market deployment and sales resources as hotel openings and business volume increase.</li> <li>Ensure consistency in sales governance, account management, contracting, reporting and pipeline discipline across the Qiddiya hotel portfolio.</li> </ul> <ul> </ul></div></section><section>Desired Candidate Profile POSITION REQUIREMENTS SKILLS: <ul> <li>Strategic Sales Planning</li> <li>Business Development and Proactive Sales Deployment</li> <li>Key Account Management and Total Account Planning</li> <li>Corporate, Government, MICE, Leisure, Wholesale and Travel Trade Sales</li> <li>RFP Management and Contract Negotiation</li> <li>MICE, Group and Event Sales Strategy</li> <li>Pipeline Management, Lead Conversion and CRM Discipline</li> <li>Sales Forecasting, Budgeting and Performance Reporting</li> <li>Revenue, Market and Competitor Analysis</li> <li>Commercial Acumen and Business Mix Optimization</li> <li>Partnership Development and Destination Sales</li> <li>Sales Governance, Contracting and Rate Integrity</li> <li>Cluster / Multi-Property Sales Management</li> <li>Stakeholder Management with Owner, Corporate, Hotel and Destination Teams</li> <li>Leadership, Coaching and Team Development</li> <li>Communication, Presentation and Negotiation Skills</li> <li>Problem Solving and Decision-Making Skills</li> </ul> EDUCATION, QUALIFICATIONS: <ul> <li>Bachelor s degree in business administration, Hospitality Management, Marketing, Commercial Management or a related field.</li> <li>Minimum 7 to 10 years of progressive experience in hotel sales, including at least 3 to 5 years in a leadership role.</li> <li>Pre-opening experience is strongly preferred, ideally in resort, destination, leisure, entertainment, MICE or multi-property environments.</li> <li>Experience with luxury, upper-upscale, lifestyle or complex mixed-demand hotels is preferred.</li> <li>Strong knowledge of corporate, government, MICE, group, leisure, wholesale, travel trade, consortia and destination sales segments.</li> <li>Proven track record of achieving revenue, market share, account production and conversion targets.</li> <li>Strong understanding of revenue management, pricing, distribution, contracting, account planning, CRM and sales reporting.</li> <li>Experience representing hotels at trade shows, sales missions, client events and strategic partnership forums.</li> <li>Fluent English required. Arabic is an advantage.</li> </ul></section>

0 to 0 years Naukri Gulf

Cybersecurity Engineer

On-site - Saudi - Saudi Arabia 13 July 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">We are seeking a skilled Cybersecurity Engineer to protect enterprise applications, infrastructure, and cloud environments by implementing robust security controls, identifying vulnerabilities, and responding to security threats. The ideal candidate will have experience with application security, cloud security, identity and access management, vulnerability management, and security automation while ensuring compliance with organizational and industry security standards.Key Responsibilities<ul><li>Design, implement, and maintain enterprise security controls across applications, infrastructure, and cloud environments.</li><li>Perform vulnerability assessments, security scans, penetration testing coordination, and risk assessments.</li><li>Secure CI/CD pipelines by integrating automated security scanning tools.</li><li>Monitor, investigate, and respond to security incidents and vulnerabilities.</li><li>Implement identity and access management (IAM) and authentication solutions.</li><li>Configure and manage Web Application Firewalls (WAFs) and cloud-native security services.</li><li>Collaborate with development, DevOps, infrastructure, and compliance teams to implement secure-by-design practices.</li><li>Develop security documentation, policies, standards, and incident response procedures.</li><li>Support compliance initiatives and security audits.</li></ul>Must Have Skills<ul><li>Experience with Trivy OR Grype OR Snyk OR Prisma Cloud for vulnerability and container image scanning.</li><li>Experience with Gitleaks OR GitGuardian OR TruffleHog for secrets detection and source code security.</li><li>Experience with Burp Suite OR OWASP ZAP OR Nessus OR Acunetix for application security testing and vulnerability assessment.</li><li>Experience with Web Application Firewall (WAF) OR Google Cloud Armor OR AWS WAF OR Azure Web Application Firewall OR Cloudflare WAF.</li><li>Experience with Okta OR Microsoft Entra ID (Azure AD) OR Ping Identity OR Auth0 OR Keycloak for identity and access management.</li><li>Application Security AND Cloud Security AND Identity & Access Management (IAM) AND Vulnerability Management AND Incident Response.</li><li>Knowledge of OWASP Top 10 AND Secure SDLC AND Threat Modeling.</li><li>Experience with Linux AND Networking AND TCP/IP AND DNS AND HTTPS.</li><li>Familiarity with Git AND GitHub OR GitLab OR Bitbucket.</li><li>Strong analytical, troubleshooting, communication, and problem-solving skills.</li></ul>Good to Have Skills<ul><li>SIEM platforms: Splunk OR Microsoft Sentinel OR QRadar OR Elastic Security.</li><li>Container and Kubernetes security using Docker OR Kubernetes OR OpenShift.</li><li>Cloud platforms: Google Cloud Platform (GCP) OR AWS OR Microsoft Azure.</li><li>Security automation and scripting using Python OR Bash OR PowerShell.</li><li>CI/CD tools: Jenkins OR GitHub Actions OR GitLab CI OR Azure DevOps.</li><li>Compliance frameworks: ISO 27001 OR NIST Cybersecurity Framework OR CIS Controls OR SOC 2.</li><li>Endpoint protection tools: Microsoft Defender OR CrowdStrike OR SentinelOne.</li><li>Certifications: CompTIA Security+ OR CEH OR GSEC OR CISSP OR CCSP OR Google Professional Cloud Security Engineer.</li></ul></div></section><section>Desired Candidate ProfilePreferred Qualifications<ul><li>Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or a related field.</li><li>3 11 years of experience in cybersecurity, application security, cloud security, or security engineering.</li><li>Experience securing enterprise applications and cloud-native environments.</li><li>Strong understanding of security architecture, risk management, and security best practices.</li><li>Excellent communication skills and the ability to collaborate effectively with cross-functional teams.</li></ul></section>

0 to 0 years Naukri Gulf

Frontend Developer

On-site - Saudi - Riyadh 13 July 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">We are seeking a passionate and skilled Frontend Developer to build modern, responsive, and high-performance web applications. The ideal candidate should have experience developing user interfaces using modern JavaScript frameworks, collaborating with cross-functional teams, and delivering scalable frontend solutions.Key Responsibilities<ul><li>Design, develop, and maintain responsive web applications.</li><li>Build reusable UI components and optimize applications for maximum performance.</li><li>Collaborate with UX/UI designers, backend developers, and product teams.</li><li>Integrate frontend applications with RESTful APIs and backend services.</li><li>Write clean, maintainable, and well-tested code following industry best practices.</li><li>Troubleshoot, debug, and improve application performance.</li><li>Participate in code reviews and contribute to continuous improvement initiatives.</li></ul>Must Have Skills<ul><li>JavaScript (ES6+) AND TypeScript</li><li>React.js OR Next.js OR Vue.js OR Angular OR Svelte OR Nuxt.js</li><li>Webpack OR Vite OR Rollup OR Parcel OR esbuild OR Turbopack</li><li>HTML5 AND CSS3 AND Responsive Web Design</li><li>REST APIs AND JSON AND API Integration</li><li>Git AND GitHub OR GitLab OR Bitbucket</li><li>npm OR Yarn OR pnpm</li><li>Understanding of frontend architecture, reusable components, and responsive design principles.</li><li>Strong debugging, problem-solving, and communication skills.</li></ul>Good to Have Skills<ul><li>Redux OR Context API OR Zustand OR Pinia OR Vuex</li><li>Jest OR Vitest OR React Testing Library OR Cypress</li><li>CI/CD tools such as GitHub Actions OR GitLab CI OR Jenkins</li><li>Cloud platforms such as AWS OR Azure OR Google Cloud Platform (GCP)</li><li>CSS frameworks such as Tailwind CSS OR Bootstrap OR Material UI (MUI) OR Chakra UI</li><li>Build optimization and performance tuning techniques.</li><li>Knowledge of accessibility standards (WCAG) and SEO best practices.</li><li>Experience working in Agile/Scrum environments.</li></ul></div></section><section>Desired Candidate ProfilePreferred Qualifications<ul><li>Bachelor's degree in Computer Science, Software Engineering, or a related field.</li><li>0 8 years of frontend development experience.</li><li>Ability to work independently as well as collaboratively in a team environment.</li><li>Passion for learning new frontend technologies and best practices.</li></ul></section>

0 to 0 years Naukri Gulf

Mobile App Developer

On-site - Saudi - Riyadh 13 July 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Mobile App Developer (0 11 Years Experience) Job Summary We are looking for a talented Mobile App Developer to design, develop, and maintain high-quality mobile applications for Android and iOS platforms. The ideal candidate should have experience with cross-platform and/or native mobile development frameworks, strong programming fundamentals, and the ability to deliver scalable, user-friendly mobile solutions. Key Responsibilities Design, develop, test, and maintain mobile applications for Android and iOS. Build reusable, maintainable, and scalable application components. Collaborate with product managers, designers, backend developers, and QA teams to deliver high-quality applications. Integrate mobile applications with RESTful APIs and backend services. Optimize applications for performance, security, and scalability. Troubleshoot, debug, and resolve application issues. Participate in code reviews and contribute to architecture and design discussions. Publish and maintain applications on app stores following platform best practices. Must Have Skills Flutter OR React Native OR React Expo OR Swift OR Kotlin OR Xamarin OR Ionic OR .NET MAUI Dart OR JavaScript OR TypeScript OR Swift OR Kotlin Android SDK AND iOS SDK REST APIs AND JSON AND API Integration Git AND GitHub OR GitLab OR Bitbucket Knowledge of mobile application architecture and design patterns ( MVVM OR MVC OR Clean Architecture OR BLoC ). Experience with mobile debugging, performance optimization, and memory management. Understanding of mobile application lifecycle, deployment, and release management. Strong problem-solving and communication skills. Good to Have Skills Firebase OR Supabase OR AWS Amplify SQLite OR Hive OR Realm OR Core Data OR Room Redux OR Provider OR Riverpod OR GetX OR MobX OR BLoC Jest OR Flutter Test OR XCTest OR Espresso OR Detox Push notifications using Firebase Cloud Messaging (FCM) OR Apple Push Notification Service (APNs) CI/CD tools such as GitHub Actions OR GitLab CI OR Jenkins OR Bitrise OR Codemagic Experience with Google Maps, location services, camera, Bluetooth, biometrics, or payment gateway integrations. Familiarity with Agile/Scrum methodologies. Experience publishing applications to Google Play Store AND Apple App Store . Preferred Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related field. 0 11 years of experience in mobile application development. Experience developing and maintaining production-grade mobile applications. Understanding of secure coding practices and mobile application security. Passion for learning emerging mobile technologies and industry best practices. Share</div></section><section>Desired Candidate ProfilePreferred Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related field. 0 11 years of experience in mobile application development. Experience developing and maintaining production-grade mobile applications. Understanding of secure coding practices and mobile application security. Passion for learning emerging mobile technologies and industry best practices.</section>

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