Telesales Jobs in Saudi

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>QSHE&nbsp;Coordinator&nbsp;|&nbsp;Makkah,&nbsp;Saudi&nbsp;Arabia</strong></p><br><br> <br> <p><strong>About&nbsp;Almarai:&nbsp;</strong>Founded in 1977, Almarai Company is the world’s largest vertically integrated dairy company and the largest food and beverage manufacturing and distribution company in MENA. Headquartered in Riyadh, Almarai Company is ranked as the number one FMCG Brand in the MENA region and the market leader in all its categories across GCC, Egypt, and Jordan. Over five decades of sustainable growth, Almarai has consistently provided nutritious and healthy products to consumers of all ages, driven by its core principle: “Quality you can trust.”</p><br><br> <br> <br> <p>Almarai has expanded its product range to include, in addition to dairy products, juices and beverages, baked goods, poultry, infant formula, dates, fish and seafood, and bottled water, under more than 20 brands such as Almarai, L’usine, 7DAYS, ALYOUM, Nuralac, Farm’s Select, Ice Leaf, Almira, Seama, Oska, IVAL, Almara Pro, Premier Chef, Bakemart, and others. Almarai currently employs over 43,000 Quality Makers, across the GCC, Egypt &amp; Jordan. In 2025, Almarai reported net income of SAR 2.4 billion on sales of SAR 22 billion.</p><br><br> <br> <br> <p><strong>About the Role: </strong>To&nbsp;enforce&nbsp;compliance&nbsp;of&nbsp;the&nbsp;QSHE&nbsp;management&nbsp;systems&nbsp;within&nbsp;the&nbsp;region&nbsp;to&nbsp;satisfy&nbsp;the&nbsp;needs&nbsp;of&nbsp;consumers&nbsp;and&nbsp;customers&nbsp;by&nbsp;implementing&nbsp;QSHE&nbsp;strategies,&nbsp;standards,&nbsp;policies&nbsp;and&nbsp;procedures.</p><br><br> <br> <ol> <li>Assist&nbsp;in&nbsp;Implementing&nbsp;(QSHE)&nbsp;Quality,&nbsp;Safety,&nbsp;Health&nbsp;&amp;&nbsp;Environment&nbsp;Management&nbsp;System&nbsp;to&nbsp;meet&nbsp;and&nbsp;exceed&nbsp;the&nbsp;customer&nbsp;and&nbsp;consumer&nbsp;expectations.</li> <li>Assist&nbsp;with&nbsp;the&nbsp;identification&nbsp;of&nbsp;business&nbsp;risks&nbsp;along&nbsp;with&nbsp;the&nbsp;implementation&nbsp;of&nbsp;divisional&nbsp;QSHE&nbsp;strategies&nbsp;to&nbsp;minimize&nbsp;any&nbsp;potential&nbsp;serious&nbsp;threats&nbsp;to&nbsp;business.</li> <li>Carry&nbsp;out&nbsp;internal&nbsp;audits&nbsp;across&nbsp;all&nbsp;regional&nbsp;functions&nbsp;in&nbsp;line&nbsp;with&nbsp;the&nbsp;QSHE&nbsp;management&nbsp;systems,&nbsp;identify&nbsp;opportunities&nbsp;for&nbsp;improvements&nbsp;and&nbsp;make&nbsp;recommendations&nbsp;for&nbsp;suitable&nbsp;corrective&nbsp;actions.</li> <li>Assist in the incident investigations by conducting root cause analysis, implement suitable corrective actions to prevent reoccurrence. Manage consumer and customer complaints, accident investigations, recalls and Municipality issues.</li> <li>Conduct&nbsp;Regional&nbsp;technical&nbsp;training&nbsp;across&nbsp;all&nbsp;functional&nbsp;staffs&nbsp;with&nbsp;regards&nbsp;to&nbsp;QSHE&nbsp;strategies,&nbsp;policies&nbsp;and&nbsp;procedures.</li> </ol> <br> <br> <p><strong>Requirements:</strong></p><br><br> <ul> <li>Prefer&nbsp;to&nbsp;have&nbsp;bachelor's&nbsp;degree&nbsp;in&nbsp;food&nbsp;science&nbsp;or&nbsp;HSS.</li> <li>ISO&nbsp;9001:2008&nbsp;Lead&nbsp;Auditor&nbsp;IRCA&nbsp;certified.</li> <li>NEBOSH&nbsp;Diploma&nbsp;or&nbsp;Occupational&nbsp;Health&nbsp;and&nbsp;Safety&nbsp;(CMIOSH).</li> <li>Experienced&nbsp;in&nbsp;ISO/HACCP&nbsp;implementation&nbsp;and&nbsp;certified&nbsp;companies.</li> <li>Good&nbsp;verbal&nbsp;and&nbsp;written&nbsp;communication&nbsp;English&nbsp;skills.</li> <li>Must have competencies such as: Knowledge in integrated management systems QSHE, Knowledge in QSHE processes including implementation, updating and improving, Competent in risk assessment process, Technical Report writing skill, Problem solving skills and root cause analysis.</li> </ul> <br> <br> <p>Almarai&nbsp;offers&nbsp;a&nbsp;competitive&nbsp;package,&nbsp;generous&nbsp;leave,&nbsp;medical&nbsp;coverage,&nbsp;discretionary&nbsp;bonus,&nbsp;training,&nbsp;and&nbsp;development&nbsp;etc.</p><br><br> <br> <p>This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.</p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

We are looking for a Customer Success Specialist – Retention to join the Autobia team. In this role, you will maintain and strengthen relationships with existing merchants on our platform — identifying at-risk accounts early, taking proactive steps to re-engage them before churn occurs, and ensuring long-term merchant loyalty and sustained activity.<br>Key Responsibilities:Monitor merchant activity on an ongoing basis to identify accounts showing signs of disengagement or declining order frequency Conduct regular check-in calls and business reviews with merchants to understand their challenges and reinforce platform value Develop and execute tailored retention plans for at-risk merchants based on their activity patterns and business needs Collaborate with the onboarding and reactivation teams to ensure smooth handoffs at the right stage of the merchant lifecycle Track and report on retention metrics, flagging trends and providing actionable insights to the team lead Maintain accurate and up-to-date records of all merchant interactions and retention activities in the CRMGather merchant feedback and surface recurring pain points to relevant internal teams for resolution<br>Requirements:Bachelor's degree in Business, Communications, or a related field1–3 years of experience in this or a similar role Strong communication skills with a people-first, professional approach Familiarity with CRM systems Arabic fluency required; English is a plus<br>Personal Skills Excellent communication skills with the ability to build lasting, positive relationships Patience and professionalism when dealing with diverse personalities Proactive mindset — takes initiative without waiting to be directed Strong time management and the ability to handle a high volume of accounts simultaneously Analytical instinct to read customer behavior and identify risks early Collaborative spirit with the ability to work across multiple teams (sales, support, and operations) Adaptability and comfort working in a fast-paced, evolving environment

Role Description<br><br>Qiddiya Investment Company is seeking an experienced Director - Residential Development to lead the development of large-scale apartment-led projects within the Residential Business Unit.<br><br>The role will be responsible for managing complex urban regeneration and mixed-use developments through the full development lifecycle, from feasibility and product definition through design, procurement, construction and completion.<br><br>The successful candidate will bring strong developer-side experience, excellent commercial judgement and the ability to lead multidisciplinary teams while maintaining a clear focus on quality, programme and value.<br><br>Key Responsibilities<br><br> Lead large-scale residential and mixed-use developments, with a strong focus on apartments and urban regeneration. Manage projects from feasibility, business planning and product definition through design, procurement, construction and handover. Define development strategy, product mix, positioning, specifications and phasing. Lead internal teams, consultants, contractors and key stakeholders. Maintain control of development budgets, programmes, risks and commercial outcomes. Prepare business cases, development recommendations and stage-gate submissions. Challenge design and delivery decisions to improve quality, efficiency, buildability and value. Coordinate closely with design, delivery, commercial, finance, sales and authority teams. Provide clear reporting and recommendations to senior leadership. Coach and develop team members while creating a high-performing and collaborative environment<br><br>Requirements<br><br>Requirements<br><br> Significant developer or master-developer experience in residential development. Strong track record on large-scale urban regeneration or mixed-use developments involving apartments. Experience taking multiple residential projects from early development through construction and completion. High-end, luxury or premium residential experience is strongly preferred. Strong commercial understanding, including feasibility, budgets and development returns. Proven experience managing teams and multidisciplinary consultant groups. Excellent judgement, analytical ability and attention to detail. Strong communication and senior stakeholder-management skills. Relevant degree in real estate, architecture, engineering, construction, finance or a related discipline. GCC or Saudi Arabia experience is advantageous

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At Siwar, we blend the luxury of chocolate with the rich heritage of coffee. We are looking for a professional Barista to join our team and manage our premium coffee corner inside our chocolate showroom, delivering an exceptional hospitality experience to our clients.</p><p><br></p><p>Key Responsibilities</p><p>Craft &amp; Serve: Prepare and serve high-quality specialty coffee beverages that match the luxury of our products.</p><p><br></p><p>Guest Experience: Welcome showroom visitors graciously and assist them in choosing the right coffee that pairs perfectly with our chocolates.</p><p><br></p><p>Maintain Quality: Maintain absolute cleanliness and organization of the coffee corner, tools, and equipment in accordance with health and hygiene standards.</p><p><br></p><p>Team Coordination: Coordinate with the chocolate sales team to ensure a seamless and integrated service experience for customers.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Qualifications &amp; Requirements</p><p>Previous work experience as a Barista (experience in luxury showrooms or high-end venues is a plus).</p><p><br></p><p>Excellent communication skills, a professional appearance, and tactfulness in dealing with elite clientele.</p><p><br></p><p>Full commitment to the work schedule (Full-Time).</p><p><br></p><p>A true passion for coffee details and knowledge of how to present it as part of a premium hospitality experience.</p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Position Overview</b> The Customer Service Representative serves as the primary point of contact for customers, ensuring every interaction reflects PULSE's commitment to excellence. The successful candidate will handle customer inquiries, resolve issues efficiently, and provide accurate information across multiple communication channels, including phone, email, live chat, and social media. This role requires excellent communication skills, empathy, problem-solving abilities, and the ability to work independently while collaborating with a distributed team. Key Responsibilities Customer Support Respond promptly and professionally to customer inquiries via phone, email, live chat, WhatsApp, and social media platforms. Deliver accurate information regarding products, services, policies, and procedures. Resolve customer complaints with professionalism, empathy, and efficiency. Escalate complex issues to the appropriate departments while ensuring timely follow-up. Maintain a positive and solution-oriented approach in every customer interaction. Customer Experience Build strong customer relationships through exceptional service. Identify customer needs and recommend appropriate solutions. Ensure high levels of customer satisfaction by exceeding service expectations. Follow up with customers when necessary to ensure complete issue resolution. Documentation &amp; Administration Accurately record customer interactions within the CRM system. Maintain detailed notes regarding customer requests and resolutions. Update customer information while ensuring data accuracy. Adhere to company documentation standards and quality requirements. Collaboration Work closely with internal teams including Operations, Sales, Technical Support, and Quality Assurance. Participate in team meetings and continuous improvement initiatives. Share customer feedback to improve products, services, and internal processes. Performance Meet or exceed established KPIs, including: Customer Satisfaction (CSAT) First Contact Resolution (FCR) Average Response Time Average Handling Time (AHT) Quality Assurance (QA) Scores Attendance and Productivity Targets Preferred Qualifications Experience supporting customers across multiple communication channels. Previous experience in BPO, SaaS, e-commerce, healthcare, fintech, or technology industries. Experience with ticketing systems and knowledge base software. Familiarity with customer service metrics and performance standards. Language Requirements Fluent in English (spoken and written). Arabic proficiency is highly preferred. Additional regional languages are considered an advantage. Technical Requirements Candidates must have: Stable broadband internet connection (minimum 25 Mbps recommended). Quiet, professional home office environment. Laptop or desktop computer meeting company specifications. Noise-cancelling headset with microphone. Webcam for virtual meetings and training. Working Hours Full-time remote position. Flexible shifts based on business requirements. May include evenings, weekends, and public holidays. Availability to support customers across different MENA time zones. Key Performance Indicators (KPIs) Success in this role will be measured by: Customer Satisfaction Score (CSAT) First Contact Resolution (FCR) Average Handling Time (AHT) Response Time SLA Compliance Quality Assurance (QA) Scores Attendance and Schedule Adherence Productivity and Ticket Resolution Targets What We Offer Fully remote work environment. Competitive salary. Performance-based incentives and recognition programs. Paid training and continuous professional development. Career growth opportunities within PULSE (MENA). Collaborative and inclusive company culture. Access to modern customer support tools and technology. Employee wellness and engagement initiatives. Core Competencies We are looking for individuals who demonstrate: Customer-first mindset Integrity and professionalism</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Required Qualifications H</b>igh school diploma required; Associate's or Bachelor's degree preferred. Minimum of 1 2 years of experience in customer service, contact center, or client support. Experience working remotely is an advantage. Strong computer literacy and ability to learn new systems quickly. Experience using CRM platforms such as Salesforce, Zendesk, Freshdesk, HubSpot, or similar. Proficiency in Microsoft Office or Google Workspace. Reliable high-speed internet connection and a dedicated home workspace. Required Skills Communication Excellent verbal and written communication skills. Professional phone etiquette. Strong active listening abilities. Clear and confident communication. Customer Focus Empathy and patience. Positive attitude. Strong interpersonal skills. Ability to manage difficult conversations professionally. Problem Solving Analytical thinking. Conflict resolution. Decision-making skills. Ability to work under pressure while maintaining quality. Organization Excellent time management. Strong attention to detail. Ability to multitask. Effective prioritization skills.</p></section>

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.<br>Job Title: Assistant Front Desk Manager Department: Front Office Reporting to: Front Desk Manager Property: Shebara Resort<br>About UsWelcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration—values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.<br>The Role As an Assistant Front Desk Manager, your role is to serve the needs of the business, our guests and our colleagues by overseeing the day-to-day Front Desk operation, maintaining hotel standards and maximizing guest satisfaction.<br>At Red Sea Global Hospitality, we take pride in representing our resorts and the Kingdom of Saudi Arabia to visitors from around the globe. We uphold a values-led culture for both our guests and our colleagues, collaborating closely to deliver unparalleled service excellence.<br>Key Areas of Responsibilities:Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As an Assistant Front Desk Manager, you will need to:<br>Planning and Organizing: Assist in preparing the Front Desk department budget. Develop and execute training programs for all Front Office team members. Oversee regular employee training sessions and track their effectiveness, covering IT systems and guest-service protocols. Be knowledgeable of the Property Management and Call Centre computer systems.<br>Operations Supervise the operations of all departmental employees, facilities, sales, and costs to achieve maximum departmental revenue. Responsible for maximizing quality levels of product, personalized service, and exceeding guest expectation. Maintain up-to-date departmental SOP’s/LSOP’s and make them accessible to all employees for reference, revision, and updates as needed. Be a sales champion for the hotel, by creating and pursuing business referrals, potential sales leads and promotional initiatives to maximize revenue. Personally oversee and drive the upselling at the property. Keep track and monitor the daily arrivals and address VIP or special requests promptly. Collaborate with housekeeping, room service, and guest relations as needed to fulfill requests. Lead by example through a hands-on approach to motivate and inspire team members. Offer coaching and counseling, along with support and guidance to the employees as needed. Ensure the team members are up to date with current information and data of the hotel products, including room types, rates, relative features and facilities, food and beverage outlets & promotion, spa and health club, and other services and facilities. Conduct regular room and floor inspections to ensure quality standards, complete necessary Engineering Job Order or housekeeping cleaning requests and monitor the results. Offer aid to local representatives of tour operators and travel agencies. Perform any additional duties as required for operational smoothness.<br>In Return, What We Offer Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move. Competitive compensation package. Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality. Health Insurance coverage whilst in service. A supportive and inclusive work environment that values diversity and collaboration. Employee Recognition Programmes.<br>Accessibility and Adjustments We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.<br>Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply. Your Commitment

Grow with us<br><br>About this opportunity:<br><br>We are looking for an experienced Account Manager to strengthen Ericsson’s engagement with one of our strategic customers.<br><br>This role is centered on building trusted relationships, navigating a large and complex customer organization, and converting customer priorities into sustainable and profitable business opportunities. The successful candidate will engage stakeholders across technology, business, procurement and leadership functions while coordinating Ericsson’s internal teams to deliver a consistent and compelling customer proposition.<br><br>Prior knowledge of Ericsson’s products and solutions is beneficial. More important is the ability to understand the customer’s business, learn new technology domains, manage complex stakeholder environments and lead opportunities from early engagement through commercial closure and execution follow-up.<br><br>Join our Team<br><br>What you will do:<br><br>Build, maintain and expand trusted relationships across the customer organization at executive, management and operational levels. Develop a strong understanding of the customer’s organization, decision-making dynamics, business priorities and technology agenda. Create and maintain stakeholder maps and engagement plans across multiple customer functions. Identify and develop business opportunities by connecting customer needs with Ericsson’s capabilities. Lead complex sales engagements from opportunity identification and qualification through solution development, negotiation and contract closure. Mobilize and coordinate internal stakeholders across solution domains, service delivery, commercial management, finance, legal and product organizations. Develop and execute account and opportunity plans aligned with customer priorities and Ericsson’s growth objectives. Build alignment among stakeholders with different objectives and manage complex or sensitive customer situations effectively. Maintain momentum across opportunities by establishing clear actions, ownership and decision timelines. Lead commercial discussions and support profitable growth while managing contractual, delivery and business risks. Ensure accurate forecasting, pipeline management and account governance. Maintain accountability for customer satisfaction and business outcomes after contract closure. Strengthen Ericsson’s position as a trusted strategic partner.<br><br>Required<br><br>The skills you bring<br><br>Bachelor’s degree in business, engineering, technology or a related discipline, or equivalent professional experience. Proven experience in account management, consultative sales or business development within telecommunications, ICT, technology or a comparable complex B2B environment. Strong track record of developing relationships and influencing stakeholders within large, complex organizations. Experience managing multiple customer and internal stakeholders with different priorities and levels of authority. Demonstrated ability to develop and progress complex opportunities through long, multi-stage sales cycles. Ability to understand customer business and technology needs and translate them into clear value propositions. Strong commercial and financial acumen, including experience with business cases, pricing, negotiation and risk management. Strong ownership, judgment, problem-solving and follow-through. Excellent communication, presentation and negotiation skills. Ability to influence and coordinate cross-functional teams without relying on formal authority. High standards of ethics, integrity and compliance. Professional proficiency in Arabic and English.<br><br>Preferred<br><br>Experience working with major telecom operators or similarly complex strategic accounts. Knowledge of one or more telecommunications domains, such as Radio Access Networks, Core, OSS/BSS, Cloud or Managed Services. Experience with major technology transformation programs and complex commercial engagements. Familiarity with the Saudi telecommunications market. Existing relationships within the relevant customer organization. Experience working in a global matrix organization<br><br>Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br><br>What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.<br><br>Primary country and city: Saudi Arabia (SA) || Riyadh<br><br>Req ID: 789894

Our Strategic Account Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution.<br><br>At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.<br><br>What You’ll Do:<br><br>Prospect into large Fortune 1000 companies while running an efficient sales process Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts Develop a deep comprehension of customer's business Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROIHandle existing customer expectations while expanding reach and depth into assigned territory Demonstrate resourcefulness when faced with challenges that defy easy solution Have intuitive sense of necessary steps to close business and gain customer validation Identify robust set of business drivers behind all opportunities Ensure high forecasting accuracy and consistency<br><br>Who You Are: <br><br>Someone with 5+ years closing experience (mix of field selling within mid-market and enterprise) Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+Able to demonstrate methodology to prospect and build pipeline on your own Experienced in working for an innovative tech company (Saa S, IT infrastructure or similar preferred) Experienced in selling into large Fortune 1000 companies with the ability to win new logos Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs.<br><br>Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.<br><br>Benefits and Growth: <br><br>High income earning opportunities based on self performance New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Sales training in MEDDIC and Command of the Message Intra-departmental mentor and buddy program for in-house networking An inclusive company culture, opportunity to join our Community Guilds Generous and competitive medical benefits package Retirement savings match Pet adoption and insurance program<br><br>Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.<br><br>About Datadog: <br><br>Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #Datadog Life on Instagram, Linked In, and Datadog Learning Center. <br><br>Equal Opportunity at Datadog:<br><br>Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.<br><br>Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.<br><br>Privacy and AI Guidelines:<br><br>Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Organization- Miraval The Red Sea<br><br>Resumen<br><br>The Experience Planner at Miraval The Red Sea plays a key role in curating seamless, personalized wellness journeys for guests. This position guides guests in booking their spa, wellness, and fitness experiences, ensuring they are aligned with their personal goals and intentions. As the first point of contact for guests, the Experience Planner builds meaningful relationships, provides tailored recommendations, and offers consistent support throughout the guest's stay.<br><br>As an Experience Planner, you are responsible for overseeing the Experience Planning and Reservations process for guests, developing strong connections, and offering helpful suggestions and solutions to their well-being planning needs.<br><br>You will learn about experiential wellness travel and align each guest's intention with the appropriate spa treatments, lectures, activities, and workshops to help create a life-changing Miraval stay.<br><br> Key Responsibilities Guest Journey Planning <br><br> Welcome and connect with guests upon arrival to understand their wellness goals and preferences. Offer informed guidance on the full range of spa, wellness, fitness, and outdoor experiences available. Curate personalized experience schedules that reflect each guest’s unique needs, goals, and energy levels. Make thoughtful recommendations to support physical, emotional, and mental well-being.<br><br> Experience Booking & Coordination <br><br> Accurately book and manage guest itineraries using the resort’s scheduling system. Coordinate spa and wellness appointments across departments to ensure a smooth guest flow. Communicate changes, updates, or recommendations clearly and in a timely manner. Liaise with therapists, instructors, and wellness teams to support personalized service delivery. Work in close collaboration with Reservations and Wellness Operations teams to ensure seamless coordination, healthy distribution of experiences, and guest satisfaction.<br><br> Guest Engagement & Support <br><br> Check in with guests throughout their stay to ensure satisfaction and adapt plans as needed. Provide thoughtful responses to guest questions and requests with warmth, professionalism, and discretion. Offer emotional presence and mindfulness in every interaction to support guest well-being. Encourage guest reflection, intention-setting, and deeper connection to their experiences. Collect guest feedback to support continuous improvement and enhance service quality.<br><br> Operations & Service Excellence <br><br> Maintain accurate records of bookings, preferences, and special notes to support team communication. Ensure that daily schedules are updated, balanced, and in alignment with operational capacity. Support the front-of-house team with check-ins, follow-ups, and coordination. Uphold a calm, welcoming environment in the spa reception and planning areas. Contribute to upselling of services, support retail sales, and assist in revenue generation and guest satisfaction metrics.<br><br> Communication & Sales Focus <br><br> Make authentic, helpful connections with guests via phone, email, and chat. Assist with outbound calls to guests pre-arrival to guide planning. Respond to email and chat inquiries with timeliness and professionalism. Support assigned sales goals and conversion metrics where applicable.<br><br> Safety, Culture & Team Support <br><br> Demonstrate a high level of respect for cultural sensitivities and support a multi-cultural environment. Maintain awareness of safety and emergency procedures in all guest interactions. Support wellness team in activity organization, session coordination, and operational tasks as needed. Adapt to evolving schedules and operational needs with a team-oriented mindset.<br><br>Calificaciones<br><br> Minimum 1–2 years of experience in guest services, spa operations, wellness hospitality, or front desk coordination. Familiarity with wellness services, spa treatments, and fitness offerings in a luxury resort or retreat setting. Proficiency in scheduling systems and digital communication tools. Fluent in English; Arabic is a plus. Training or interest in mindfulness, wellness, or holistic hospitality is an advantage. Bachelor’s degree is a plus but not required.<br><br>Skills & Abilities<br><br> Warm, intuitive, and attentive guest service style. Strong organizational and multi-tasking skills with high attention to detail. Excellent verbal and written communication. Calm and composed under pressure with a problem-solving mindset. Naturally empathetic, supportive, and aligned with Miraval’s values of presence, compassion, and transformation. Flexible schedule availability, including weekends and holidays.

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.<br><br><br><br>People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.<br><br><br><br>Job Description<br><br>We are currently seeking a Reservations Agent to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.<br><br>We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.<br><br>As a Reservations Agent, you embody a unique blend of precision, efficiency, and a customer-centric approach, elevating our Reservations Team. Your role is instrumental in ensuring seamless and top-notch service, where attention to detail meets a passion for enhancing the guest experience.<br><br>Our reservations team are natural organizers. Sales driven with meticulous attention to detail and totally tuned in to guests needs to deliver an experience that is beyond expectation - creating memorable moments for our guests. Our Reservations Agent loves the hustle and bustle of life and are passionate enough to fill our house! You will convert booking enquiries into sales, ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level. You will maximize sales and profitability by monitoring consumer demands and upselling in order to achieve targets. As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the reservations department. As Reservations Agent, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!<br><br>Qualifications<br><br>Position open to Saudi Nationals only Flexibility and a positive, Yes I Can! Attitude An eye for detail Is a creative problem-solver Passionate about creating extraordinary service. Ability to work as part of a team to ensure guest satisfaction. Strong verbal communication skills Likes having fun at work. Experience in a similar position is beneficial but not essential. <br><br>Additional Information<br><br>Why Join Radisson Hotel Group?<br><br>Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life. <br><br>Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential. <br><br>Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.<br><br>Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond. <br><br>Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding! <br><br>Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide<br><br>Guaranteed minimum of 30% off for your Friends & Family<br><br>Exclusive Discounts on Breakfast, Food & Beverage, Spa and more<br><br>Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you. <br><br>Apply now and let’s make every moment matter. <br><br>We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.

<h3 >About the General Manager (Pre-Opening) Role</h3> <p >Wyndham Hotels &amp; Resorts is seeking a General Manager for a full-time, pre-opening role in <strong >Riyadh, Saudi Arabia</strong>. This position is critical for establishing and leading the hotel's operations from its initial phase. The General Manager will drive the business forward, ensuring satisfaction for all key stakeholders, including Wyndham Hotels &amp; Resorts, ownership, team members, and guests. The role focuses on maximizing yield, profitability, and excellence in service standards, while also holding the property leadership team accountable for project execution and guiding their professional development.</p> <h3 >Core Operational Responsibilities</h3> <ul > <li >Lead and oversee all hotel operations, including Front Office, Housekeeping, Food &amp; Beverage, Sales &amp; Marketing, Finance, and Engineering.</li> <li >Ensure high standards of guest service and satisfaction in line with brand expectations.</li> <li >Conduct daily property walks to maintain brand standards for cleanliness, safety, and appearance.</li> <li >Oversee capital projects and ensure the physical asset is well-maintained and secure.</li> <li >Lead the hotel team with a guest-centric approach, ensuring every guest interaction is exceptional.</li> <li >Ensure compliance with all local laws, regulations, and brand standards.</li> <li >Maintain health, safety, and security standards across all hotel operations.</li> <li >Oversee risk management, insurance policies, and emergency preparedness programs.</li> <li >Implement and enforce all hotel policies and procedures, ensuring adherence to brand standards and legal regulations.</li> </ul> <h3 >Strategic Planning and Financial Management</h3> <ul > <li >Define and deliver against the hotel’s strategic plan, working closely with the Regional Office to execute a detailed strategic and budget plan, including setting performance targets and defining the hotel's infrastructure, particularly critical in the opening phase.</li> <li >Develop and execute the hotel’s business plan to achieve and exceed operational and financial goals.</li> <li >Prepare, review, and manage budgets, forecasts, and financial plans.</li> <li >Monitor financial performance and ensure profitability by controlling costs, optimizing revenues, and implementing effective financial controls.</li> <li >Review financial statements, reports, and KPIs regularly to make informed business decisions.</li> <li >Approve expenditures and capital investments in accordance with hotel policies.</li> <li >Analyze financial statements, sales reports, and other performance data to identify areas for improvement and implement cost-control strategies.</li> <li >Maximize profitability and return on investment for the hotel's ownership.</li> <li >Drive sales and marketing strategies to maximize occupancy and revenue, working closely with the DOSM.</li> <li >Build and maintain strong relationships with key clients, corporate partners, local community stakeholders, and property owners.</li> <li >Represent the hotel at industry events, conferences, and community gatherings to enhance market presence and create a positive identity.</li> <li >Manage CAPEX/OPEX in alignment with the approved budget and be accountable for the overall performance of the hotel.</li> <li >Be responsible for preparing the annual budget for Wyndham and owner approval, ensuring accurate and timely reporting to the Regional Office.</li> </ul> <h3 >Team Leadership and Brand Standards</h3> <ul > <li >Lead, coach, and mentor all department heads to build a high-performing, unified executive team.</li> <li >Recruit, train, mentor, and develop hotel staff to achieve high performance and engagement.</li> <li >Foster a positive, collaborative, and professional work environment that encourages employee engagement and career development.</li> <li >Conduct regular performance evaluations and implement corrective or development actions when necessary.</li> <li >Oversee all aspects of employee management, including recruitment, training, performance reviews, and employee relations, ensuring compliance with local labor laws and company policies.</li> <li >Monitor guest satisfaction scores and feedback, implementing strategies to address concerns and continuously improve the guest experience.</li> <li >Proactively engage with guests, especially VIPs, to build relationships and gather feedback.</li> <li >Set up and initiate guest satisfaction measurement tools like Wynreview/Trip Advisor, ensuring team member awareness and adherence to operating standards and SOPs/LSOPs.</li> <li >Provide guidance, motivation, and direction to all team members and act as the face and ambassador for the property.</li> <li >Lead by example, ensuring the team consistently strives for excellence.</li> </ul> <h3 >Candidate Profile</h3> <p >The ideal candidate will possess over <strong >10 years of progressive experience</strong> in hotel management, with a proven track record in leadership roles, particularly within a pre-opening context. This role requires a professional who can effectively manage complex operations, drive financial results, and cultivate strong relationships with all stakeholders while upholding the highest brand standards.</p>

<h3 >About the Role</h3> <p >The Ritz-Carlton Hotel Company, *** is seeking a <strong >Director of Finance</strong> for a contract position in Jiddah, Makkah, Saudi Arabia. This role functions as the property’s strategic financial business leader, responsible for championing, developing, and implementing property-wide strategies to meet brand and customer expectations. The Director of Finance provides essential financial expertise to ensure successful implementation of brand service strategies and initiatives while maximizing return on investment.</p> <h3 >Strategic Financial Planning and Analysis</h3> <p >This position involves leading comprehensive financial planning and analysis to drive profitability and operational efficiency. Key responsibilities include:</p> <ul > <li >Developing strategies to improve profit, including cost/benefit analysis and exploring new business opportunities.</li> <li >Analyzing financial information, forecasting sales against expenses, and creating annual budget plans.</li> <li >Monitoring actual sales against projected sales and analyzing variances in wages for efficient budget planning.</li> <li >Creating and executing a business plan aligned with property and brand strategies, focusing on financial activities and results.</li> <li >Providing analytical support during budget reviews to identify cost-saving and productivity opportunities.</li> <li >Ensuring a strong accounting and operational control environment to safeguard assets and improve profitability.</li> </ul> <h3 >Leadership and Stakeholder Engagement</h3> <p >The Director of Finance leads finance teams and manages relationships with key stakeholders, ensuring financial objectives are clearly communicated and achieved. Responsibilities include:</p> <ul > <li >Leading, influencing, and encouraging teams through strong interpersonal and communication skills, advocating sound financial decision-making.</li> <li >Communicating strategic goals, focus areas, and owner priorities clearly to subordinates.</li> <li >Overseeing internal, external, and regulatory audit processes.</li> <li >Providing leadership by assigning clear accountability and appropriate authority to team members and other department managers.</li> <li >Attending meetings and communicating with owners to understand their priorities and strategic focus.</li> <li >Advising the General Manager and executive committee on existing and evolving operating and financial issues.</li> <li >Managing property working capital and cash flow in accordance with brand standards and owner requirements.</li> </ul> <h3 >Financial Operations and Compliance</h3> <p >This role ensures the accuracy, timeliness, and compliance of all financial operations and reporting. Key duties include:</p> <ul > <li >Ensuring Profits and Losses are documented accurately and reviewing audit issues for precision.</li> <li >Monitoring all applicable taxes, ensuring they are current, collected, and/or accrued.</li> <li >Submitting reports in a timely manner, meeting all delivery deadlines.</li> <li >Reconciling balance sheets to ensure account balances are supported by appropriate documentation.</li> <li >Ensuring compliance with management contracts, reporting requirements, and standard operating procedures.</li> <li >Monitoring the purchasing process as applicable.</li> </ul> <h3 >Human Resources Activities</h3> <p >The Director of Finance also oversees human resource activities within the department to foster a capable and compliant team. This includes:</p> <ul > <li >Ensuring team members are cross-trained to support successful daily operations.</li> <li >Administering property policies fairly and consistently.</li> <li >Ensuring new hires participate in the department’s orientation program and receive appropriate training.</li> <li >Creating development plans for team members based on individual strengths, needs, and career aspirations.</li> <li >Conducting performance review processes for employees and participating in hiring activities as appropriate.</li> </ul> <h3 >Qualifications and Experience</h3> <p >Candidates for this role should possess significant experience in financial leadership within a hospitality environment.</p> <ul > <li >A minimum of <strong >5-10 years</strong> of relevant experience is required.</li> <li >Demonstrated ability to analyze financial data, forecast trends, and develop strategic business plans.</li> <li >Proven leadership skills with the ability to influence executive teams and manage diverse finance functions.</li> <li >Strong understanding of financial controls, audit processes, and regulatory compliance.</li> </ul> <h3 >Equal Opportunity Employer</h3> <p >At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Restaurant Manager is responsible for overseeing all aspects of the restaurant’s operations, ensuring service excellence, staff productivity, financial performance, and adherence to regulatory and brand standards. As the business leader of the branch, the role focuses on delivering guest satisfaction, optimizing operational efficiency, and cultivating a high-performing, engaged team. This role is available in <b>key locations such as Riyadh, Mecca, and Jeddah</b></p><p><b>Operational Leadership &amp; Compliance</b></p><p>• Supervise all operational activities including opening/closing, cleanliness, and shift execution.</p><p>• Conduct daily walkthroughs and audits to ensure adherence to safety, hygiene, and quality standards.</p><p>• Ensure smooth coordination between front-of-house and back-of-house functions.</p><p>• Maintain regulatory compliance with SFDA, Ministry of Health, and Municipality requirements.</p><p>• Utilize digital systems (POS, inventory, workforce management tools) to enhance productivity.</p><p><b>Team Management &amp; Talent Development</b></p><p>• Lead hiring, onboarding, and structured training programs for restaurant staff.</p><p>• Implement performance reviews, mentoring plans, and recognition programs.</p><p>• Foster a collaborative and inclusive work environment focused on continuous improvement.</p><p>• Ensure compliance with HR regulations and Labor laws (e.g. GOSI, overtime, vacation entitlements).</p><p>• Support Saudization goals by identifying and developing Saudi talent.</p><p><b>Guest Experience &amp; Brand Excellence</b></p><p>• Monitor guest feedback channels (e.g. Google, Hunger Station, Jahez) to ensure satisfaction and consistency.</p><p>• Resolve escalated guest complaints and implement preventive measures.</p><p>• Uphold visual brand standards in uniforms, décor, cleanliness, and service behaviors.</p><p>• Engage VIP guests, loyalty members, and repeat customers through personal touchpoints.</p><p>• Promote family-friendly and culturally respectful dining experiences.</p><p><b>Financial &amp; Cost Management</b></p><p>• Assist devin eloping annual budgets and track performance against revenue and cost targets.</p><p>• Analyze P&amp;L statements and initiate actions to control costs and boost margins.</p><p>• Monitor cash handling procedures and reconcile POS transactions accurately.</p><p>• Ensure proper documentation and compliance for VAT, and end-of-shift reports.</p><p>• Reduce waste and enhance profitability through cost-saving initiatives.</p><p><b>Inventory &amp; Vendor Coordination</b></p><p>• Monitor daily inventory usage and coordinate replenishments to prevent stock-outs.</p><p>• Manage relationships with vendors and report any discrepancies or service gaps.</p><p>• Enforce proper storage, FIFO rotation, and wastage reduction strategies.</p><p>• Conduct regular stock counts and inventory reconciliation.</p><p>• Coordinate maintenance schedules and escalate equipment breakdowns.</p><p><b>Local Marketing &amp; Sales Activation</b></p><p>• Execute local campaigns and seasonal offers in alignment with the marketing department.</p><p>• Analyze promotional effectiveness and provide feedback to improve future campaigns.</p><p>• Support digital activations and influencer collaborations to boost traffic.</p><p>• Organize small-scale in-restaurant events aligned with brand positioning.</p><p>• Build partnerships with nearby businesses and local community networks.</p><p><b>KEY RESULT AREAS (KRAs)</b></p><p>1. Customer Satisfaction: <b>Maintain a minimum of 4.5-star ratings across platforms.</b></p><p>2. Sales Performance: Meet or exceed monthly revenue and footfall targets.</p><p>3. Cost Management: Control food, labor, and wastage costs within defined benchmarks.</p><p>4. Team Stability: Maintain turnover rate below 25% and staff satisfaction above 80%.</p><p>5. Regulatory Compliance: Achieve zero critical violations in external/internal audits.</p><p>6. Localization: Promote a minimum of one Saudi staff member annually to a supervisory role.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Qualifications:</b> Diploma or Bachelor’s in Hospitality, Business Administration, or Restaurant Management. Certifications in Food Safety, HACCP, or Service Excellence are preferred.</p><p><b>Experience:</b></p><ul><li>Minimum of 3 years in restaurant operations, with 1+ years in a leadership role.</li><li>Experience in Saudi Arabia’s F&amp;B industry is preferred.</li><li>Background in casual or QSR dining formats is a plus.</li></ul><p><b>Skills:</b></p><ul><li>Leadership Skills: Proven ability to lead, coach, and inspire frontline teams.</li><li>Operational Excellence: Deep knowledge of restaurant operations and workflow optimization.</li><li>Customer Service Orientation: Strong focus on guest satisfaction and service recovery.</li><li>Analytical Thinking: Ability to interpret sales, labor, and cost reports to drive decisions.</li><li>Regulatory Awareness: Familiar with SFDA, Ministry of Tourism, and Municipality compliance.</li></ul><p><b>WORKING CONDITIONS</b></p><p>• Environment: 100% on-site restaurant-based.</p><p>• Schedule: Flexible, including weekends, holidays, and evenings.</p><p>• Physical Requirements: Standing and moving for extended periods.</p><p>• Travel: Limited, unless supporting other branches or events.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Your Role We are seeking a highly motivated Project Engineer to join our Machine Vision and Surface Inspection Solutions business. In this role, you will be responsible for the successful execution and delivery of customer projects, from requirements analysis and solution design through installation, commissioning, and handover. Working closely with customers, sales teams, engineering specialists, and service personnel, you will ensure that projects are delivered on time, within scope, and to the highest quality standards. This position offers an exciting opportunity to contribute to cutting-edge inspection and automation technologies across a broad range of industrial sectors. Key Responsibilities Manage the execution of Machine Vision and Surface Inspection projects throughout the project lifecycle, from initiation to final acceptance. Analyze customer manufacturing, assembly, and inspection processes to understand technical requirements and project objectives. Develop application concepts and propose tailored inspection and automation solutions that meet customer needs. Conduct feasibility studies, application testing, and proof-of-concept (POC) evaluations to validate proposed solutions. Coordinate project activities with customers, suppliers, internal engineering teams, and other stakeholders to ensure successful project delivery. Design, configure, and optimize vision systems, including cameras, optics, lighting, software, and automation interfaces. Prepare project documentation, technical specifications, layouts, schedules, and progress reports. Oversee system installation, commissioning, calibration, testing, and validation activities at customer sites. Identify, track, and mitigate project risks while ensuring adherence to project timelines and deliverables. Support factory acceptance tests (FAT), site acceptance tests (SAT), and customer sign-off processes. Provide technical guidance and support during project implementation and resolve technical issues through effective troubleshooting and root cause analysis. Deliver customer training on system operation, maintenance, and best practices. Collaborate with Sales and Business Development teams during pre-sales activities, technical discussions, and customer presentations when required. Ensure compliance with company quality, safety, and project management standards. Maintain strong customer relationships and contribute to achieving high levels of customer satisfaction. Experience &amp; Qualifications Bachelor's Degree in Mechatronics, Electrical, Electronics, Instrumentation, Mechanical, Automation Engineering, or a related technical discipline. 2-5 years of experience in Project Engineering, Application Engineering, Industrial Automation, Machine Vision, Inspection Systems, or related fields. Experience managing technical projects within manufacturing or industrial automation environments. Strong understanding of industrial production processes, quality inspection systems, and automation technologies. Hands-on experience with Machine Vision solutions, including cameras, optics, lighting systems, sensors, and vision software. Familiarity with PLCs, industrial communication protocols, and automation integration is highly desirable. Experience in industries such as Automotive, Electronics, Solar, Glass, Packaging, Metals, Paper, Film, or General Manufacturing is advantageous Demonstrated ability to manage multiple projects and priorities simultaneously. Strong analytical, troubleshooting, and problem-solving capabilities.Excellent communication, interpersonal, and stakeholder management skills. Willingness to travel regionally and internationally as required to support project activities. We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role. Your location This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site in Jeddah, Saudi Arabia (SA). Why it is great to work with us Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>The Director Distribution is responsible for defining, leading, and optimizing Qiddiya DMO's distribution strategy across all domestic and international sales channels. The role oversees the commercial performance of Qiddiya's distribution ecosystem, including OTAs, GDS platforms, travel trade partners, corporate travel, DMCs, wholesalers, direct booking channels, and emerging digital distribution platforms. The incumbent will drive channel expansion, revenue growth, distribution partnerships, market penetration, and technology enablement while ensuring that Qiddiya's tourism products are effectively distributed, competitively positioned, and commercially optimized across all source markets. The Director will lead a team of distribution professionals and work closely with Revenue Management, Marketing, Technology, Destination Operations, Finance, and external partners to maximize demand generation and conversion.</p><p>1. Distribution Strategy &amp; Commercial Leadership</p><p>Develop and execute Qiddiya's long-term distribution strategy aligned with destination visitation, revenue, and growth objectives. Define channel architecture, market coverage strategy, and distribution priorities across domestic and international markets. Establish distribution frameworks that maximize reach, demand generation, profitability, and customer acquisition. Identify new distribution opportunities, partnerships, and technologies to support business growth. Drive commercial performance across all distribution channels, ensuring revenue targets are achieved.</p><p>2. Global Distribution &amp; Channel Development</p><p>Lead the expansion and management of Qiddiya's global distribution network. Oversee relationships with OTA partners, GDS providers, travel agencies, tour operators, online travel marketplaces, wholesalers, and corporate travel providers. Establish strategic agreements with key distribution partners to increase market penetration. Develop market-specific distribution strategies for priority international source markets. Ensure optimal positioning of Qiddiya products across all booking and sales channels.</p><p>3. Trade &amp; Industry Partnerships</p><p>Develop strategic partnerships with travel trade organizations, DMCs, tourism boards, airlines, hospitality partners, wholesalers, and travel technology providers. Lead commercial negotiations for major distribution agreements and partnership contracts. Establish annual joint business plans with strategic partners. Drive partner engagement initiatives including trade activations, roadshows, educational programs, and industry events. Represent Qiddiya at key travel trade and industry forums.</p><p>4. Revenue Optimization &amp; Commercial Performance</p><p>Own overall distribution revenue performance across all channels. Collaborate closely with Revenue Management to optimize pricing, inventory allocation, and channel mix. Monitor performance trends, booking pace, market demand, and channel productivity. Establish KPIs covering revenue, conversion, acquisition costs, channel contribution, profitability, and market share. Drive continuous improvement initiatives to enhance distribution efficiency and commercial returns.</p><p>5. Digital Distribution &amp; Technology Enablement</p><p>Define the strategic roadmap for distribution technology platforms and capabilities. Oversee Channel Management Systems (CMS), Central Reservation Systems (CRS), booking platforms, and GDS integrations. Drive digital transformation initiatives that improve distribution effectiveness and partner connectivity. Evaluate emerging technologies and recommend investments to enhance commercial performance. Ensure scalability of distribution systems to support destination growth.</p><p>6. Governance, Performance Reporting &amp; Insights</p><p>Establish governance frameworks, policies, and distribution standards. Develop executive dashboards and performance reporting frameworks. Provide regular updates to senior leadership regarding distribution performance, risks, opportunities, and market developments. Utilize market intelligence and competitive analysis to inform strategic decision-making. Ensure compliance with commercial, contractual, and regulatory requirements.</p><p>7. Leadership &amp; Organizational Development</p><p>Build and lead a high-performing Distribution function. Provide leadership, coaching, and development for managers and specialists. Establish workforce and capability plans aligned with future business needs. Foster a culture of accountability, commercial excellence, customer focus, and innovation. Drive continuous improvement across processes, systems, and team performance.</p><p><strong>Desired Candidate Profile</strong></p><h2>Experience Requirements</h2><p>Minimum 12-15 years of experience in Distribution, Commercial Operations, Revenue Management, Tourism, Hospitality, Travel Technology, or related sectors.</p><p>Minimum 5 years in a senior leadership role with responsibility for distribution strategy and commercial performance.</p><p>Proven experience managing large-scale distribution ecosystems and channel partnerships.</p><p>Strong understanding of international travel distribution, OTA management, GDS networks, trade sales, and direct-to-consumer channels.</p><p>Experience within destination management organizations, hospitality groups, airlines, tourism authorities, theme parks, or integrated resorts is highly desirable.</p><p>Experience within GCC markets and international tourism source markets preferred.</p><h2>Core Competencies &amp; Skills</h2><ul><li>Distribution Strategy</li><li>Commercial Leadership</li><li>Channel Management</li><li>OTA &amp; Marketplace Management</li><li>GDS Distribution</li><li>Trade &amp; Tour Operator Partnerships</li><li>Revenue Optimization</li><li>Market Expansion</li><li>Contract Negotiation</li></ul>

<p>The Specialist Partnerships supports the Senior Manager in the day-to-day execution of Qiddiya DMO's partnership acquisition, onboarding, activation, and account management activities. This is a high-impact, execution-focused role responsible for managing a portfolio of Tier 2 and Tier 3 partners, coordinating FAM trips and trade events, maintaining the partnerships CRM, and producing partner-facing collateral and reporting. The role serves as a key operational link between the Senior Manager and the wider Commercial, Marketing, and Legal teams.</p><p>1. Partnership Pipeline &amp; CRM Management</p><ul><li>Maintain the partnerships CRM (Salesforce or equivalent) as the single source of truth, ensuring all partner records, deal stages, activity logs, and revenue projections are accurate and current.</li><li>Conduct prospect research to identify new partnership targets across travel agencies, tour operators, DMCs, and corporate travel buyers for priority source markets.</li><li>Prepare partnership pitch decks, capability presentations, and business case documents for the Senior Manager and Senior Director.</li><li>Track and manage the partnership pipeline through all deal stages prospect, approach, proposal, negotiation, contracting, and onboarding.</li><li>Manage the preparation and coordination of partnership agreements, MOUs, and contract documentation in collaboration with Legal.</li></ul><p>2. Partner Onboarding &amp; Activation</p><ul><li>Lead the end-to-end onboarding process for newly signed partners including account setup, Trade Portal access provisioning, product briefings, and introductory training.</li><li>Develop and maintain the Qiddiya Partnership Welcome Pack and onboarding toolkit for new partners.</li><li>Coordinate and conduct partner product training sessions (virtual and in-person), ensuring agents have the knowledge and confidence to sell Qiddiya.</li><li>Monitor partner activation metrics tracking time-to-first-booking, booking frequency, and early-stage revenue contribution for all newly onboarded partners.</li><li>Address partner onboarding queries, technical setup issues, and initial concerns in a timely and professional manner.</li></ul><p>3. Account Management Tier 2 &amp; Tier 3 Partners</p><ul><li>Manage an active portfolio of Tier 2 and Tier 3 partnership accounts with regular structured check-ins, performance reviews, and co-marketing coordination.</li><li>Track partner booking performance against contracted targets and proactively identify underperforming accounts requiring support or re-engagement.</li><li>Develop and share monthly performance reports with each managed partner, highlighting booking trends, upcoming opportunities, and recommended actions.</li><li>Escalate significant account issues or commercial risks to the Senior Manager for resolution.</li><li>Build strong day-to-day working relationships with partner contacts to ensure Qiddiya remains front-of-mind in their sales activity.</li></ul><p>4. FAM Trips &amp; Trade Event Coordination</p><ul><li>Plan and execute Qiddiya's FAM trip calendar handling agent selection, itinerary design, logistics, accommodation, on-site experience facilitation, and post-FAM follow-up.</li><li>Coordinate Qiddiya's presence and participation at domestic and international travel trade events including booth setup, agent meeting scheduling, and collateral preparation.</li><li>Track FAM trip outcomes monitoring post-FAM booking conversion, agent advocacy activity, and social media amplification.</li><li>Manage event budgets and produce post-event ROI reports for the Senior Manager.</li></ul><p>5. Reporting, Content &amp; Administration</p><ul><li>Produce weekly partnership pipeline and performance reports for the Senior Manager.</li><li>Create and update partner-facing content including rate sheets, product guides, destination factsheets, and booking instruction documents.</li><li>Support the development of the Qiddiya Specialist Certification Programme, including content preparation, agent enrollment tracking, and certification issuance.</li><li>Maintain an accurate and up-to-date register of all active partnership agreements, renewal dates, and key commercial terms.</li><li>Support the Senior Manager in preparing Quarterly Business Review (QBR) materials for Tier 1 partners.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Experience Requirements</p><p>Minimum 3 5 years of experience in commercial partnerships, travel trade sales support, or tourism account management.</p><p>Hands-on experience managing CRM platforms for pipeline and account tracking (Salesforce preferred).</p><p>Experience coordinating FAM trips, trade events, or destination roadshows.</p><p>Background in preparing commercial presentations, partner reports, and sales collateral.</p><p>Knowledge of the GCC / Saudi Arabia tourism market and travel trade landscape is preferred.</p><p>Core Competencies &amp; Skills</p><ul><li>Strong CRM management skills data discipline, pipeline tracking, and reporting.</li><li>Excellent written and verbal communication skills in English; Arabic is a strong advantage.</li><li>Proficiency in Microsoft Office (PowerPoint, Excel, Word) and collaborative platforms (Teams, SharePoint).</li><li>Strong organisational skills with the ability to manage multiple partner accounts and deadlines simultaneously.</li><li>Customer-service orientation with a proactive, solutions-focused approach.</li><li>Familiarity with travel trade booking processes, GDS platforms, and OTA ecosystems.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Growth Consultant Job </span> <br> <br> <br> <br> <span>Date:&nbsp; </span> <span>27 Jul 2026 </span> <br> <br> <br> <br> <span>Custom Field 1:&nbsp; </span> <span>669209 </span> <br> <br> <br> <br> <span>Location:&nbsp; </span> <span> </span><p> <span>Riyadh, SA </span> </p><br><br> #job-location.job-location-inline { display: inline; } <br> <br> <br> <br> <span>Facility:&nbsp; </span> <span>Business Development &amp; Sales </span> <br> <br> <br> <br> <span> <span> </span></span><p><strong><span>Job Description&nbsp;</span></strong></p><br><br> <br> <p><strong><span>OVERVIEW</span></strong></p><br><br> <br> <p><strong><span>Job Title</span></strong></p><br><br> <p><span>Growth Consultant</span></p><br><br> <p><strong><span>Job Code</span></strong></p><br><br> <br> <p><strong><span>Grade</span></strong></p><br><br> <p><span>I3</span></p><br><br> <br> <p><strong><span>Group</span></strong></p><br><br> <p><span>Business Products</span></p><br><br> <p><strong><span>Division</span></strong></p><br><br> <p><span>Business Products</span></p><br><br> <br> <p><strong><span>Department</span></strong></p><br><br> <p><span>Business Products</span></p><br><br> <p><strong><span>Unit</span></strong></p><br><br> <p><span>-</span></p><br><br> <br> <br> <p><strong><span>ROLE PURPOSE</span></strong></p><br><br> <p><em><span>The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p><br><br> <br> <p><span>To support the planning and execution of business growth and market expansion initiatives by identifying new business opportunities, conducting market analysis, evaluating commercial and technical feasibility, building strategic relationships, and supporting revenue generation activities. The role contributes to strengthening Elm’s market position, expanding partnerships, and ensuring business development opportunities are aligned with organizational objectives and growth strategies.</span></p><br><br> <br> <br> <p><strong><span>KEY ACCOUNTABILITIES &amp; ACTIVITIES</span></strong></p><br><br> <p><em><span>This section describes <u>the principal outputs</u> required from the job.</span></em></p><br><br> <br> <p><strong><span>Key Accountabilities</span></strong></p><br><br> <p><strong><span>Key Activities</span></strong></p><br><br> <br> <ol> <li><span>&nbsp;Market Analysis &amp; Opportunity Assessment</span></li> </ol> <ul> <li><span>Conduct market research and analysis to identify emerging market trends, customer needs, and business opportunities.</span></li> <li><span>Assess market attractiveness, competitive dynamics, and potential growth opportunities.</span></li> <li><span>Identify risks, barriers, and challenges associated with target markets and opportunities.</span></li> <li><span>Provide analytical insights to support business development planning and decision-making.</span></li> </ul> <br> <ol> <li><span>Market Entry &amp; Growth Strategy Support</span></li> </ol> <ul> <li><span>Support the development of market entry and expansion strategies for new business opportunities.</span></li> <li><span>Assist in evaluating strategic options and alternative growth approaches.</span></li> <li><span>Contribute to the development of business development plans and opportunity roadmaps.</span></li> <li><span>Monitor strategy execution and recommend improvement opportunities.</span></li> </ul> <br> <ol> <li><span>Stakeholder &amp; Relationship Management</span></li> </ol> <ul> <li><span>Build and maintain relationships with customers, partners, government entities, and industry stakeholders.</span></li> <li><span>Support engagement activities aimed at strengthening strategic partnerships.</span></li> <li><span>Coordinate with internal stakeholders to ensure customer satisfaction and opportunity progression.</span></li> <li><span>Contribute to maintaining a positive market presence and stakeholder experience.</span></li> </ul> <br> <ol> <li><span>Business Opportunity Evaluation</span></li> </ol> <ul> <li><span>Evaluate business opportunities from commercial, operational, and strategic perspectives.</span></li> <li><span>Conduct preliminary assessments of business viability and growth potential.</span></li> <li><span>Support preparation of business cases and opportunity recommendations.</span></li> <li><span>Analyze opportunity-related risks and potential returns.</span></li> </ul> <br> <ol> <li><span>Financial Analysis &amp; Commercial Assessment</span></li> </ol> <ul> <li><span>Support financial evaluation activities including revenue projections, profitability analysis, and return on investment assessments.</span></li> <li><span>Analyze commercial assumptions and business opportunity performance indicators.</span></li> <li><span>Contribute to budgeting and financial planning activities related to business development initiatives.</span></li> <li><span>Provide commercial insights to support investment and growth decisions.</span></li> </ul> <br> <ol> <li><span>Technical Feasibility &amp; Solution Assessment</span></li> </ol> <ul> <li><span>Coordinate with technical teams to assess the feasibility of proposed solutions and customer requirements.</span></li> <li><span>Support evaluation of technical constraints, dependencies, and implementation considerations.</span></li> <li><span>Assist in determining the level of customization required for business opportunities.</span></li> <li><span>Contribute to estimating solution requirements and associated business impacts.</span></li> </ul> <br> <ol> <li><span>Sales Support &amp; Revenue Growth</span></li> </ol> <ul> <li><span>Support sales teams in identifying and pursuing upselling and cross-selling opportunities.</span></li> <li><span>Assist in preparing customer opportunity assessments and commercial proposals.</span></li> <li><span>Conduct research and analysis on prospective customers and target accounts.</span></li> <li><span>Contribute to business development initiatives aimed at increasing revenue and market penetration.</span></li> </ul> <br> <ol> <li><span>Negotiation &amp; Opportunity Development Support</span></li> </ol> <ul> <li><span>Participate in business discussions, negotiations, and opportunity development activities.</span></li> <li><span>Support the preparation of presentations, reports, and materials used during negotiations.</span></li> <li><span>Coordinate with stakeholders to ensure business opportunities progress efficiently.</span></li> <li><span>Contribute to securing commercially viable and mutually beneficial agreements.</span></li> </ul> <br> <ol> <li><span>Policies, Processes &amp; Procedures</span></li> </ol> <ul> <li><span>Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></li> <li><span>Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></li> </ul> <br> <ol> <li><span>Information Security</span></li> </ol> <ul> <li><span>Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li> </ul> <br> <br> <br> <p><strong><span>JOB SPECIFICATIONS</span></strong></p><br><br> <br> <p><strong><span>Academic and professional qualifications</span></strong></p><br><br> <ul> <li><span>Bachelor’s Degree in Business Administration, Engineering, Information Technology, Information Systems, Marketing, Economics, or a related discipline.</span></li> </ul> <br> <p><strong><span>Years and Nature of Experience</span></strong></p><br><br> <ul> <li><strong><span>4</span></strong><span>–<strong><span>6</span></strong> years of experience in</span><span> Product Management, Product Operations, Product Development, Business Analysis, Digital Products, or related fields.</span></li> </ul> <br> <br> <br> <p><strong><span>VERSION TRACKING</span></strong></p><br><br> <br> <p><strong><span>Prepared by:</span></strong></p><br><br> <br> <br> <p><strong><span>First review by:</span></strong></p><br><br> <br> <br> <p><strong><span>Approved by:</span></strong></p><br><br> <p><strong><span>Name</span></strong></p><br><br> <br> <br> <p><strong><span>Signature</span></strong></p><br><br> <br> <br> <p><strong><span>Date</span></strong></p><br><br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <p> <span> <br><strong>Job Segment: </strong> <span>Information Security, Market Research, Product Development, Relationship Manager, Technology, Customer Service, Research, Marketing </span> </span> </p><br><br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>Not just an internship your paid gateway into Smart Infrastructure innovation! Join the frontlines of innovation with hands-on projects, expert mentorship, and real impact We know that a business only thrives if our people are thriving. That s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you? Siemens strongly believes in the value of a Digital Portfolio, hence Smart Infrastructure combines Digital Power Distribution and Digital Building Infrastructure technologies. Our Digital Portfolio will enable our customers to enjoy occupant s intuitive buildings which are comfortable, safe, secure and energy efficient. Smart infrastructure thoughtfully connects energy systems, buildings and industries to adapt and evolve the way we live and work. We work together with customers and partners to build an ecosystem that intuitively responds to the needs of people and helps customers to better use resources. It helps our customers to thrive, communities to progress and supports sustainable development. Join our Smart Infrastructure Electrification and Automation as Proposal Engineer in our Tamayouz Internship Program and help us re-imagine the world by finding solutions and making the world a more inquisitive place for tomorrow. When you join us, you will gain access to Continuous learning: Hands-on experience in technical and commercial proposal preparation, reviewing tender documents, and mastering proposal processes under senior guidance. Innovation in action: Directly contribute to developing cutting-edge Smart Infrastructure solutions by supporting cost estimations and bid documentation for innovative projects. Impactful client engagement: Play a vital role in securing projects by preparing accurate proposals that meet customer requirements and foster strong client relationships. Future-ready career foundation: Build essential analytical, problem-solving, and communication skills, gaining a robust foundation for a career in proposal, sales, or project management within the infrastructure and energy sectors. You ll make a difference by Supporting the preparation of technical and commercial proposals for Smart Infrastructure projects in accordance with customer requirements and Siemens standards. Assisting in the review of RFQs, tender documents, specifications, and drawings to identify project requirements and submission deliverables. Coordinating with sales, engineering, procurement, and project management teams to gather technical and commercial inputs for proposals. Preparing cost estimation sheets, bid documentation, compliance matrices, and proposal presentations under the guidance of senior proposal engineers. Maintaining proposal records, supporting bid submission activities, and contributing to continuous improvement of proposal processes and tools. We offer you 2 to 3 days of mobile working per week as a global standard. Diverse and inclusive culture. An environment where everyone can bring their whole self and feel a sense of belonging. the foundation to develop personally and expertly. Great variety of learning &amp; development opportunities Create a better #TomorrowWithUs! If you are a motivated teammate, eager to learn new things and looking to grow your career in a strong and froward-thinking company, hit apply!. Siemens is dedicated to quality, equality, and valuing diversity, and we encourage applications that reflect the diversity of the communities within which we work. Siemens is an equal opportunities employer and do not discriminate unlawfully on any grounds. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. At Siemens, we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds Please note: Only complete applications can be considered in the selection process.</p><p><strong>Desired Candidate Profile</strong></p><h2>Your success is grounded in</h2><ul><li>Pursuing a Bachelor's degree in Electrical Engineering, or a related technical discipline.</li><li>Strong interest in proposal management, tendering, sales support, and project business within the infrastructure and energy sectors.</li><li>Good analytical and problem-solving skills with the ability to review technical and commercial information accurately.</li><li>Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word.</li><li>Effective communication and interpersonal skills with the ability to work collaboratively in a multicultural team environment.</li><li>Fluency in English, both written and spoken; Arabic language skills are considered an advantage.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life—through bold ideas, meaningful collaboration, and a deep sense of purpose.<br>As we continue our expansion into the Kingdom of Saudi Arabia, Faena The Red Sea will mark a new chapter—visionary in spirit, exceptional in execution. We’re building more than a hotel; we’re shaping a world of beauty, wonder, and connection. If you’re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life.</p><br><br>Job Description<br><br><p><strong>The Events Manager</strong> at <strong>Faena The Red Sea</strong> is responsible for leading the planning,&nbsp;<br>coordination, and flawless execution of social, corporate, cultural, wellness, and high-profile&nbsp;<br>private events within the resort. This role transforms spaces into extraordinary experiences,&nbsp;<br>ensuring every event reflects the theatrical elegance, creativity, and elevated service&nbsp;<br>synonymous with the Faena brand.<br>Based on property, the Events Manager serves as the primary point of contact for confirmed&nbsp;<br>events from initial handover through execution, working closely with clients, Sales, Culinary,&nbsp;<br>Operations, Wellness, and Executive teams to deliver bespoke occasions ranging from&nbsp;<br>intimate celebrations to exclusive buyouts and destination gatherings.<br>This role is instrumental in positioning Faena The Red Sea as one of the most sought-after&nbsp;<br>event destinations in the Kingdom and beyond.</p><br><p><strong>KEY RESPONSIBILITIES</strong></p><br><ul><li>&nbsp;Manage all confirmed events from contract handover to post-event follow-up,&nbsp;ensuring seamless execution at every stage.&nbsp;</li><li>Serve as the main liaison for clients, hosts, agencies, wedding planners, corporate&nbsp;organizers, and VIP representatives.&nbsp;</li><li>Plan and coordinate weddings, private celebrations, executive retreats, brand&nbsp;launches, wellness events, incentive groups, cultural programming, and luxury&nbsp;gatherings.&nbsp;</li><li>Conduct site inspections, planning meetings, tastings, rehearsals, and operational&nbsp;briefings.&nbsp;</li><li>Prepare detailed event orders, function sheets, rooming lists, timelines, and billing&nbsp;instructions.&nbsp;</li><li>Collaborate closely with Sales and Revenue teams to maximize conversion, upsell&nbsp;opportunities, and total event profitability.&nbsp;</li><li>Work with Culinary, Rooms, Spa, Security, Engineering, Housekeeping, and F&amp;B teams&nbsp;to ensure all operational requirements are delivered flawlessly.&nbsp;</li><li>Curate bespoke guest experiences including décor, entertainment, gifting, wellness&nbsp;rituals, transportation, and VIP touches.&nbsp;</li><li>Oversee event setup, execution, and breakdown while maintaining luxury service&nbsp;standards throughout.&nbsp;</li><li>Manage supplier relationships including florists, production companies, entertainment&nbsp;partners, AV vendors, and specialty contractors.&nbsp;</li><li>Ensure all events comply with resort policies, safety standards, permits, and local&nbsp;regulations.&nbsp;</li><li>Monitor budgets, deposits, final billing, and event profitability in coordination with&nbsp;Finance.&nbsp;</li><li>Maintain accurate records, forecasting, and event pipeline reports within Delphi / CRM&nbsp;systems.&nbsp;</li><li>Support pre-opening event strategy including venue positioning, packages, preferred&nbsp;supplier lists, and launch showcases.&nbsp;</li><li>Identify opportunities to elevate Faena’s reputation through signature programming&nbsp;and memorable moments.</li></ul><br>Qualifications<br><br><ul><li>&nbsp;Minimum 3–5 years of experience in luxury hotel events, catering sales, weddings, or&nbsp;event operations.&nbsp;</li><li>Previous experience in ultra-luxury resorts, destination hotels, lifestyle brands, or iconic&nbsp;event venues preferred.&nbsp;</li><li>Strong background in weddings, VIP events, incentive groups, and high-touch private&nbsp;celebrations.&nbsp;</li><li>Pre-opening experience is highly desirable.&nbsp;</li><li>Excellent project management and organizational skills with strong attention to detail.&nbsp;</li><li>Calm under pressure with the ability to lead complex events in fast-paced&nbsp;environments.&nbsp;</li><li>Strong communication, negotiation, and client relationship skills.&nbsp;</li><li>Commercial mindset with understanding of event revenue, budgeting, and upselling.&nbsp;</li><li>Proficient in Microsoft Office, Opera, Delphi, or event management systems.&nbsp;</li><li>Fluent English required; Arabic strongly preferred. Additional languages are an advantage.&nbsp;</li><li>Bachelor’s degree in hospitality, Events Management, Business, or related field&nbsp;preferred.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Saudi Arabia </div> </div> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalyzed by forward thinking and future proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>Our Retail Supervisor is responsible for ensuring that Store Directors/Managers maximize the commercial performance of their retail shops and deliver exceptional Guest Experience. Our Retail Supervisor is also responsible for establishing a bridge between back-office and their network of stores which they control and audit on basis and implement corrected solutions and actions.</p> <h4>What you’ll need to succeed</h4> <ul> <li>Understand the brand strategy and cascade within the given network</li> <li>In conjunction with Marketing, ensure the full implementation of the marketing and CX strategies and programs</li> <li>Implement brand guidelines taking into consideration each market specifications</li> <li>Follow up periodically on the sales figures per line and stock at hand (Sell-Out)</li> <li>Manage potential shortages, review orders and inform merchandising team on the status</li> <li>Record, monitor and analyze market trends, competitors' activities</li> <li>Provide commercial with quantitative and qualitative reports using data from market studies and in-house systems</li> <li>Define sales target per sales team member</li> <li>Monitor the performance of the brand and send recommendation</li> <li>Manage the organization's resources within budget guidelines</li> <li>Provide prompt, thorough, and accurate information to keep management appropriately informed of the brand's financial position</li> <li>Develop and motivate team members to ensure transfer of know-how and continuous positive work environment</li> <li>Monitor team members performance and provide formal and informal feedback and appraisal in order to maximize efficiency</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>