Telesales Jobs in Saudi
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Smart Health is expanding into the Saudi market!<br>With more than 10 years of experience in Kuwait’s medical aesthetics industry, we are looking for an organized, proactive, and dependable Administrative Assistant to support the establishment and daily operations of our Riyadh office.<br>Key responsibilities:<br>* Manage daily administrative and office activities.* Organize appointments, meetings, calendars, and business correspondence.* Prepare letters, reports, presentations, quotations, and other documents.* Maintain accurate electronic and physical records.* Coordinate with customers, suppliers, government entities, and service providers.* Support the sales team with quotations, orders, customer records, and follow-ups.* Assist with company registration, licensing, HR documentation, and other operational requirements.* Arrange travel, accommodation, meetings, and company events when required.* Monitor office supplies and coordinate purchasing and service requests.* Handle confidential company information professionally.<br>Candidate requirements:<br>* Minimum 2–3 years of experience in administration, office coordination, or executive support.* Previous experience in a healthcare, pharmaceutical, medical-device, or aesthetics company is preferred.* Excellent organizational skills and strong attention to detail.* Strong communication and follow-up abilities.* Proficiency in Microsoft Office, particularly Word, Excel, Power Point, and Outlook.* Ability to manage multiple priorities and work independently.* Professional command of Arabic and English, both written and spoken.* Bachelor’s degree or relevant professional qualification.* Based in Riyadh and eligible to work in Saudi Arabia.<br>What we offer:<br>* An opportunity to join an established company during its expansion into Saudi Arabia.* Competitive salary based on experience and qualifications.* Professional, supportive, and growth-oriented work environment.* Strong potential for career development as our Saudi operations expand.<br>If you are organized, responsible, and interested in helping build a growing healthcare business in Saudi Arabia, we would be pleased to hear from you.
Müller's Solutions is seeking a talented SAP MM Consultant to join our team. In this role, you will be responsible for supporting the implementation and optimization of the SAP Material Management module within our client environments. You will work closely with clients to analyze their business processes and provide effective solutions that enhance procurement, inventory management, and logistics operations.<br><br>Key Responsibilities:<br><br>Analyze client requirements and configure the SAP MM module to meet those needs Support the implementation of SAP MM by gathering requirements, designing solutions, and performing testing activities Collaborate with cross-functional teams to ensure integration between SAP MM and other relevant SAP modules such as SD, WM, and FIConduct user training sessions and create training materials to facilitate user adoption of the SAP MM functionalities Perform regular system checks and identify opportunities for process improvements Provide post-implementation support and resolve any issues related to SAP MMDocument configurations, changes, and best practices for future reference Keep up to date with SAP advancements and industry trends related to material management<br><br>Requirements<br><br>Requirements:<br><br>Bachelor's degree in Supply Chain Management, Business Administration, Information Technology, or a related field A minimum of 4 years of experience in SAP Material Management (MM) consulting Strong knowledge of procurement and inventory management processes Experience in integrating SAP MM with other modules, specifically SD (Sales and Distribution) and FI (Finance) Excellent analytical and problem-solving abilities Strong communication skills with the capability to work collaboratively with clients and stakeholders Experience in conducting SAP MM training sessions is preferred Relevant SAP certification in MM or related areas is a plus<br><br>Benefits<br><br>Why Join Us:<br><br>Opportunity to work with a talented and passionate team.<br><br>Competitive salary and benefits package.<br><br>Exciting projects and innovative work environment.
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<p>As Cluster Reservation Host, I will fully comprehend the vision of Six Senses Southern Dunes, The Red Sea to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. </p><br><p>Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.</p><br><p><strong>Duties and Responsibilities </strong></p><br><p>As Reservation Host, I will assume full responsibility for the efficient operation in the following: </p><br><ul><li>Run daily reports for Reservation department, operational departments, Sales & Marketing. </li><li>Process new reservations, update and clean up reservations, process advance deposits, answer reservations inbox emails within 24 hours, process reports (No Shows, ORS Comments, Commission, etc.) and other reservation related duties as assigned. </li><li>Assist in all allocation of rooms. </li><li>Check and handle for special requests and hard blocking rooms as needed. </li><li>Contact guests or travel agents to clarify any discrepancies in preferences or requests before guests’ arrival. </li><li>Track future room availabilities based on reservations. </li><li>Monitor and update internet reservation system in coordinate with respected hosts. </li><li>Assist in determine room rates based on the selling tactics of the resort. </li><li>Assist in the management of the guest history and profile system. </li><li>Ensure all reservations daily are completed with all necessary guest information, profile information and rate/market/source codes with accuracy and efficiency. </li><li>Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded. </li><li>Strictly adhere to LQA standards and guest comments. </li></ul><p><strong>Qualifications</strong></p><br><p>To execute the position of Reservation Host, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:</p><br><ul><li>High school diploma or equivalent and at least 1 years’ experience in a similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.</li><li>Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including PMS, GDS and CRS platforms. I have knowledge of hotel/resort and policies regarding reservations, discounts, MICE platforms and detailed procedures in handling local and overseas room bookings.</li><li>Fluent in English; I understand that Arabic languages are preferred. </li><li>Insert visa/work permit requirements </li><li><p>Insert certification required by law if any e.g covid vaccination</p><br><p>The above is intended to provide an overview of the role and responsibilities for a Cluster Reservation Host at Six Senses Southern Dunes, The Red Sea It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.</p><br><p>Six Senses Southern Dunes, The Red Sea is an equal opportunity employer. This policy applies to all terms and conditions of employment. </p><br></li></ul><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<p><strong>Find Your Shangri-La in Shangri-La</strong></p><br><br>
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<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
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<p><span><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></span></span></span></li>
</ul>
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<p><span><span><strong><span><span><span>Job Summary:</span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span>The Spa Manager is responsible for leading the overall strategic, operational, and financial performance of the spa division at Shangri-La Jeddah. This leadership role will drive the development and delivery of an exceptional luxury wellness experience aligned with Shangri-La’s brand standards, ensuring outstanding guest satisfaction, strong commercial performance, and a culture of excellence.</span></span></p><br><br>
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<p><span><span><strong><span><span><span>as a Spa Manager, we rely on you to, </span></span></span></strong></span></span></p><br><br>
<ul>
<li><span><span><span><span>Manage daily spa operations with strong attention to quality, efficiency, and safety. </span></span></span></span></li>
<li><span><span><span><span>Achieve spa revenue, profitability, and budget targets.</span></span></span></span></li>
<li><span><span><span><span>Develop strategies to increase treatment revenue, memberships, wellness programs, and retail sales.</span></span></span></span></li>
<li><span><span><span><span>Identify new business opportunities and market trends to strengthen the spa’s position.</span></span></span></span></li>
<li><span><span><span><span>Ensure every guest receives personalized, luxury service throughout the spa journey.</span></span></span></span></li>
<li><span><span><span><span>Maintain consistently high guest satisfaction scores and service standards.</span></span></span></span></li>
<li><span><span><span><span>Implement improvements based on guest feedback and market expectations.</span></span></span></span></li>
<li><span><span><span><span>Ensure compliance with Shangri-La standards, local regulations, hygiene, and wellness protocols.</span></span></span></span></li>
<li><span><span><span><span>Optimize resources, facilities, inventory, and operational procedures.</span></span></span></span></li>
<li><span><span><span><span>Recruit, train, coach, and retain talented spa professionals.</span></span></span></span></li>
<li><span><span><span><span>Create a culture of service excellence, accountability, and continuous learning.</span></span></span></span></li>
<li><span><span><span><span>Develop leadership capabilities within the spa team.</span></span></span></span></li>
<li><span><span><span><span>Represent the spa professionally within the luxury hospitality and wellness community.</span></span></span></span></li>
</ul>
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<p><span><span><strong><span><span>What we are Looking For:</span></span></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span>Bachelor’s degree or equivalent qualification in Spa Management, Hospitality Management, Wellness, Business Administration, or a related field preferred.</span></span></span></span></li>
<li><span><span><span><span>Minimum 7–10 years of experience in luxury spa management, with proven experience in a senior leadership role.</span></span></span></span></li>
<li><span><span><span><span>Has high proficiency in both written and verbal English.</span></span></span></span></li>
<li><span><span><span><span>Strong understanding of spa operations, wellness trends, treatment development, and retail management.</span></span></span></span></li>
<li><span><span><span><span>Excellent leadership, communication, and interpersonal skills.</span></span></span></span></li>
<li><span><span><span><span>Willing to work on extended duty hours.</span></span></span></span></li>
</ul>
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<p><span><strong>Why Join Us:</strong></span></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<p><span><span><span><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About LyondellBasell and the Account Specialist Role</h3>
<p style="margin:0 0 12px; ************;">LyondellBasell is a global leader in the chemical industry, dedicated to creating solutions for everyday sustainable living. With a legacy spanning nearly 70 years, including a Nobel Prize in Chemistry and proprietary MoReTec recycling technology, the company is committed to enabling a more sustainable future. We are seeking a <strong style="font-weight:700;">full-time Account Specialist (Customer Services & Order Management)</strong> to join our team in <strong style="font-weight:700;">Jeddah or Makkah, Saudi Arabia</strong>. This role is crucial in ensuring seamless customer operations and upholding our commitment to service excellence.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Overview</h3>
<p style="margin:0 0 12px; ************;">The Account Specialist serves as the primary point of contact for all customer-related issues, managing the accurate and timely execution of the entire order fulfillment process. This encompasses everything from order receipt and customer stock forecasting to coordinating product and transport availability, ensuring timely delivery, managing documentation, handling customer complaints, and overseeing invoicing. The role also involves participation in interdepartmental projects and training for new customer service staff.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Deliver high-quality service to customers in AFME by handling requests professionally and promptly.</li>
<li style="margin:0 0 6px;">Act as the primary interface with Planning, Sales, Business, and Supply Chain to ensure efficient customer service.</li>
<li style="margin:0 0 6px;">Develop strong relationships and an effective network with key stakeholders including customers, business, HR, SC, and Finance.</li>
<li style="margin:0 0 6px;">Be responsible and accountable for resolving order-to-cash process problems and communicating effectively with all involved parties.</li>
<li style="margin:0 0 6px;">Participate in projects, contributing experience, addressing issues, and challenging current practices.</li>
<li style="margin:0 0 6px;">Serve strategic and important customers, including global accounts or distribution partners.</li>
<li style="margin:0 0 6px;">Monitor KPI dashboards for the area of responsibility and implement corrective actions for deviations.</li>
<li style="margin:0 0 6px;">Check the accuracy of Customer Master Data in the SAP system in liaison with the Master Data team.</li>
<li style="margin:0 0 6px;">Become a Subject Matter Expert in a specific area.</li>
<li style="margin:0 0 6px;">Adhere to all company policies and procedures.</li>
<li style="margin:0 0 6px;">Actively contribute to process improvements by sharing best practices across offices.</li>
<li style="margin:0 0 6px;">Follow the company policy on Product Risk Management, as well as directives and procedures from the LyondellBasell Product Stewardship Manager AP & AFMEI.</li>
<li style="margin:0 0 6px;">Follow up on claims in accordance with the policy for product risk management.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;"><strong style="font-weight:700;">Education:</strong> University / College Degree preferred, or equivalent experience.</li>
<li style="margin:0 0 6px;"><strong style="font-weight:700;">Work Experience:</strong> Minimum of 5 years in Customer Service or a similar role with direct customer contact.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Competencies and Skills</h3>
<p style="margin:0 0 12px; ************;">Candidates should demonstrate strong interpersonal and professional skills, alongside specific functional expertise:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;"><strong style="font-weight:700;">Professional Competencies:</strong> Instills Trust & Exemplifies Integrity, Demonstrates Courage, Builds Effective Teams, Ensures Accountability, Drives Results, Collaborates, Cultivates Innovation, Customer Focus.</li>
<li style="margin:0 0 6px;"><strong style="font-weight:700;">Functional Skills:</strong> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:circle; list-style-position:outside;"> <li style="margin:0 0 6px;"><strong style="font-weight:700;">'Order to Cash' Process:</strong> Comprehensive understanding of the process, including differences between business units from forecast to billing, strong network with stakeholders, and good knowledge of SAP.</li> <li style="margin:0 0 6px;"><strong style="font-weight:700;">Quality Management:</strong> Solid knowledge of Quality Management Systems and the Quality Notification process; ability to handle, resolve, and monitor customer complaints professionally; participation in audits.</li> <li style="margin:0 0 6px;"><strong style="font-weight:700;">Problem Solving:</strong> Ability to analyze problems, detect root causes, and implement/monitor resolution tools.</li> <li style="margin:0 0 6px;"><strong style="font-weight:700;">Master Data:</strong> Understanding of SAP master data setup under responsibility and ensuring accuracy in collaboration with the Master Data team.</li> <li style="margin:0 0 6px;"><strong style="font-weight:700;">Credit:</strong> Understanding of customer-related financial coherences, liaison with FSS, credit, and tax, and informing Account Managers of issues.</li> <li style="margin:0 0 6px;"><strong style="font-weight:700;">Change Management:</strong> Adaptability to change, ability to facilitate and support new circumstances constructively, and capability to lead smaller projects.</li> </ul>
</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment and Company Culture</h3>
<p style="margin:0 0 12px; ************;">LyondellBasell fosters a collaborative environment that prioritizes diversity, equity, and inclusion. We are committed to advancing good by focusing on our planet, the communities where we operate, and our future workforce. Join a team dedicated to addressing global challenges while generating value for customers, investors, and society.</p>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>The Barista is responsible for preparing and serving high-quality coffee, tea, and specialty beverages while delivering exceptional guest service in accordance with the hotel's standards. The role ensures consistency in beverage preparation, maintains a clean and organized work environment, manages daily café operations, and contributes to creating a welcoming atmosphere that enhances the overall guest experience.</p><br><p><strong>Beverage Preparation</strong></p><br><ul><li>Prepare and serve coffee, espresso-based beverages, teas, and other specialty drinks according to established recipes and presentation standards.</li><li>Ensure consistency in beverage quality, taste, and presentation.</li><li>Operate and maintain espresso machines, coffee grinders, blenders, and other café equipment.</li><li>Prepare non-coffee beverages and light food items, where applicable.</li><li>Monitor beverage quality and immediately address any inconsistencies.</li></ul><p><strong>Guest Service</strong></p><br><ul><li>Welcome guests warmly and provide friendly, attentive, and personalized service.</li><li>Take customer orders accurately and process payments using the Point of Sale (POS) system.</li><li>Recommend beverages and menu items while promoting upselling opportunities.</li><li>Respond professionally to guest inquiries, feedback, and complaints.</li><li>Build positive guest relationships by creating a memorable café experience.</li></ul><p><strong>Café Operations</strong></p><br><ul><li>Set up and prepare the coffee station before opening.</li><li>Replenish coffee beans, milk, syrups, cups, and other operating supplies.</li><li>Monitor stock levels and report shortages to the supervisor.</li><li>Ensure all opening and closing procedures are completed accurately.</li><li>Assist in receiving and storing café supplies following FIFO (First In, First Out) principles.</li></ul><p><strong>Food Safety & Hygiene</strong></p><br><ul><li>Maintain cleanliness and sanitation of coffee equipment, counters, workstations, and seating areas.</li><li>Follow food safety, hygiene, and HACCP standards at all times.</li><li>Ensure proper storage and handling of food and beverage products.</li><li>Perform regular cleaning of espresso machines, grinders, refrigerators, and related equipment.</li><li>Report equipment malfunctions or maintenance needs promptly.</li></ul><p><strong>Cash Handling & Administration</strong></p><br><ul><li>Process guest transactions accurately using the POS system.</li><li>Handle cash, credit card, and other payment methods according to hotel procedures.</li><li>Balance cash float and complete end-of-shift reconciliation where required.</li><li>Maintain accurate records of sales and inventory usage.</li></ul><p><strong>Collaboration</strong></p><br><ul><li>Work closely with the Food & Beverage team and kitchen to ensure smooth service.</li><li>Support colleagues during busy periods and special events.</li><li>Assist with café promotions, seasonal menus, and new beverage launches.</li><li>Participate in team briefings, training sessions, and continuous improvement initiatives.</li></ul><br>Qualifications<br><br><ul><li>High School Diploma or equivalent.</li><li>Barista certification or coffee training is an advantage.</li></ul><p><strong>Experience</strong></p><br><ul><li>Minimum 1–2 years of experience as a Barista in a café, restaurant, hotel, or specialty coffee shop.</li><li>Hospitality hotel experience is preferred.</li><li>Pre-opening experience is an advantage.</li></ul><br>Additional Information<br><br><p>At Gamra by Mantis, we create meaningful experiences inspired by nature, culture, and adventure. As part of the Accor family, we seek Heartists who are passionate about hospitality, committed to excellence, and dedicated to creating memorable guest journeys through genuine care and personalized service.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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Career Opportunities: System Operation Specialist (Transport & Logistics) (87922)
Telecom & Technology
<h2 class="h5">Job description</h2>
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<p><strong>System Operation Specialist | Al-Kharj, Saudi Arabia</strong></p><br><br>
<br>
<br>
<p><strong>About Almarai:</strong> Founded in 1977, Almarai Company is the world’s largest vertically integrated dairy company and the largest food and beverage manufacturing and distribution company in MENA. Headquartered in Riyadh, Almarai Company is ranked as the number one FMCG Brand in the MENA region and the market leader in all its categories across GCC, Egypt, and Jordan.</p><br><br>
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<p>Over five decades of sustainable growth, Almarai has consistently provided nutritious and healthy products to consumers of all ages, driven by its core principle: “Quality you can trust.”</p><br><br>
<br>
<p>Almarai has expanded its product range to include, in addition to dairy products, juices and beverages, baked goods, poultry, infant formula, dates, fish and seafood, and bottled water, under more than 20 brands such as Almarai, L’usine, 7DAYS, ALYOUM, Nuralac, Farm’s Select, Ice Leaf, Almira, Seama, Oska, IVAL, Almara Pro, Premier Chef, Bakemart, and others. </p><br><br>
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<p>Almarai currently employs over 43,000 Quality Makers, across the GCC, Egypt & Jordan. In 2025, Almarai reported net income of SAR 2.4 billion on sales of SAR 22 billion.</p><br><br>
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<p><strong>About the Role:</strong> To ensure the safe, reliable, and effective operation of all automated and non automated warehousing materials handling equipment and systems to meet Almarai business requirements. </p><br><br>
<br>
<ol>
<li>Hands on repair and maintenance of automated material handling equipment.</li>
<li>Diagnose and fix the electrical, electronic & mechanical faults.</li>
<li>Assist the installation teams with the preparation and installation of automatic materials handling equipment.</li>
<li> Supporting the operation with the recovery and resolution of all short term and long-term faults/stoppages.</li>
<li>Breakdown resolution reporting and follow up,</li>
</ol>
<br>
<p><strong>Requirements:</strong></p><br><br>
<ul>
<li>Must be holding bachelor’s degree in an Electrical or Mechanical Engineering.</li>
<li>Proven experience with industrial automation systems (PLC, HMI, SCADA).</li>
<li>Hands‑on knowledge of PLC programming (e.g., Siemens, Allen‑Bradley, Schneider).</li>
<li>Experience in control systems design, troubleshooting, and commissioning.</li>
<li>Familiarity with industrial communication protocols (Profibus, Modbus, Profinet, Ethernet/IP).</li>
<li>Good verbal and written communication English skills.</li>
<li>Must have competencies such as: Ability to plan and organize multiple activities simultaneously. Good verbal and written communication skills in English. Good interpersonal skills, Positive enthusiastic attitude towards work.</li>
</ul>
<br>
<p>Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.</p><br><br>
<br>
<p>This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.</p><br><br>
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<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
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<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Find Your Shangri-La in Shangri-La</strong></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></span></span></span></li>
</ul>
<br>
<p><span><span><strong><span><span><span>Job Summary:</span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span>The Spa Manager is responsible for leading the overall strategic, operational, and financial performance of the spa division at Shangri-La Jeddah. This leadership role will drive the development and delivery of an exceptional luxury wellness experience aligned with Shangri-La’s brand standards, ensuring outstanding guest satisfaction, strong commercial performance, and a culture of excellence.</span></span></p><br><br>
<br>
<p><span><span><strong><span><span><span>as a Spa Manager, we rely on you to, </span></span></span></strong></span></span></p><br><br>
<ul>
<li><span><span><span><span>Manage daily spa operations with strong attention to quality, efficiency, and safety. </span></span></span></span></li>
<li><span><span><span><span>Achieve spa revenue, profitability, and budget targets.</span></span></span></span></li>
<li><span><span><span><span>Develop strategies to increase treatment revenue, memberships, wellness programs, and retail sales.</span></span></span></span></li>
<li><span><span><span><span>Identify new business opportunities and market trends to strengthen the spa’s position.</span></span></span></span></li>
<li><span><span><span><span>Ensure every guest receives personalized, luxury service throughout the spa journey.</span></span></span></span></li>
<li><span><span><span><span>Maintain consistently high guest satisfaction scores and service standards.</span></span></span></span></li>
<li><span><span><span><span>Implement improvements based on guest feedback and market expectations.</span></span></span></span></li>
<li><span><span><span><span>Ensure compliance with Shangri-La standards, local regulations, hygiene, and wellness protocols.</span></span></span></span></li>
<li><span><span><span><span>Optimize resources, facilities, inventory, and operational procedures.</span></span></span></span></li>
<li><span><span><span><span>Recruit, train, coach, and retain talented spa professionals.</span></span></span></span></li>
<li><span><span><span><span>Create a culture of service excellence, accountability, and continuous learning.</span></span></span></span></li>
<li><span><span><span><span>Develop leadership capabilities within the spa team.</span></span></span></span></li>
<li><span><span><span><span>Represent the spa professionally within the luxury hospitality and wellness community.</span></span></span></span></li>
</ul>
<br>
<p><span><span><strong><span><span>What we are Looking For:</span></span></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span>Bachelor’s degree or equivalent qualification in Spa Management, Hospitality Management, Wellness, Business Administration, or a related field preferred.</span></span></span></span></li>
<li><span><span><span><span>Minimum 7–10 years of experience in luxury spa management, with proven experience in a senior leadership role.</span></span></span></span></li>
<li><span><span><span><span>Has high proficiency in both written and verbal English.</span></span></span></span></li>
<li><span><span><span><span>Strong understanding of spa operations, wellness trends, treatment development, and retail management.</span></span></span></span></li>
<li><span><span><span><span>Excellent leadership, communication, and interpersonal skills.</span></span></span></span></li>
<li><span><span><span><span>Willing to work on extended duty hours.</span></span></span></span></li>
</ul>
<br>
<p><span><strong>Why Join Us:</strong></span></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<p><span><span><span><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Product Manager Job </span>
<br>
<br>
<br>
<br>
<span>Date: </span>
<span>11 Aug 2026 </span>
<br>
<br>
<br>
<br>
<span>Custom Field 1: </span>
<span>669210 </span>
<br>
<br>
<br>
<br>
<span>Location: </span>
<span>
</span><p>
<span>Riyadh, SA </span>
</p><br><br> #job-location.job-location-inline { display: inline; }
<br>
<br>
<br>
<br>
<span>Facility: </span>
<span>Business Analyst & Product Management </span>
<br>
<br>
<br>
<br>
<span>
<span>
</span></span><p><strong><span>Job Description </span></strong></p><br><br>
<br>
<p><strong><span>OVERVIEW</span></strong></p><br><br>
<br>
<p><strong><span>Job Title</span></strong></p><br><br>
<p><span>Product Manager</span></p><br><br>
<p><strong><span>Job Code</span></strong></p><br><br>
<br>
<p><strong><span>Grade</span></strong></p><br><br>
<p><span>I<span>2</span></span></p><br><br>
<br>
<p><strong><span>Group</span></strong></p><br><br>
<p><span>Business Products</span></p><br><br>
<p><strong><span>Division</span></strong></p><br><br>
<p><span>Business Products</span></p><br><br>
<br>
<p><strong><span>Department</span></strong></p><br><br>
<p><span>Business Products</span></p><br><br>
<p><strong><span>Unit</span></strong></p><br><br>
<p><span>-</span></p><br><br>
<br>
<br>
<p><strong><span>ROLE PURPOSE</span></strong></p><br><br>
<p><em><span>The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p><br><br>
<br>
<p><span>To support the management and continuous enhancement of digital products by coordinating product requirements, operational readiness activities, technical enablement initiatives, and stakeholder engagement efforts. The role contributes to ensuring product stability, supporting deployment models such as White Label and On-Premise offerings, facilitating collaboration between product and technical teams, and helping deliver product enhancements that align with business objectives and customer needs.</span></p><br><br>
<br>
<br>
<p><strong><span>KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p><br><br>
<p><em><span>This section describes <u>the principal outputs</u> required from the job.</span></em></p><br><br>
<br>
<p><strong><span>Key Accountabilities</span></strong></p><br><br>
<p><strong><span>Key Activities</span></strong></p><br><br>
<br>
<ol>
<li><span>Product Requirements & Backlog Management</span></li>
</ol>
<ul>
<li><span>Gather and document product requirements from stakeholders and customers.</span></li>
<li><span>Support the preparation and prioritization of product backlogs.</span></li>
<li><span>Assist in defining user stories and acceptance criteria.</span></li>
<li><span>Maintain product requirement documentation and traceability.</span></li>
</ul>
<br>
<ol>
<li><span>Product Operations & Technical Coordination</span></li>
</ol>
<ul>
<li><span>Coordinate with technology and operations teams to support product operational requirements.</span></li>
<li><span>Follow up on infrastructure, deployment, and environment-related dependencies.</span></li>
<li><span>Support resolution of operational issues impacting product performance.</span></li>
<li><span>Facilitate communication between product and technical stakeholders.</span></li>
</ul>
<br>
<ol>
<li><span>Product Enhancement & Release Support</span></li>
</ol>
<ul>
<li><span>Support planning and implementation of product enhancements and releases.</span></li>
<li><span>Track enhancement progress and coordinate required stakeholder inputs.</span></li>
<li><span>Participate in testing and validation activities.</span></li>
<li><span>Monitor implementation outcomes and collect feedback.</span></li>
</ul>
<br>
<ol>
<li><span>Customer & Market Requirements Analysis</span></li>
</ol>
<ul>
<li><span>Collect customer feedback and analyze business requirements.</span></li>
<li><span>Support product improvement initiatives based on market needs.</span></li>
<li><span>Document emerging opportunities and customer expectations.</span></li>
<li><span>Contribute to product value proposition development.</span></li>
</ul>
<br>
<ol>
<li><span>White Label & On-Premise Enablement Support</span></li>
</ol>
<ul>
<li><span>Support product readiness activities related to White Label deployments.</span></li>
<li><span>Assist in preparing operational and business requirements for On-Premise implementations.</span></li>
<li><span>Coordinate with stakeholders involved in deployment and onboarding activities.</span></li>
<li><span>Monitor implementation requirements and dependencies..</span></li>
</ul>
<br>
<ol>
<li><span>Product Documentation & Knowledge Management</span></li>
</ol>
<ul>
<li><span>Maintain product documentation, user guides, and operational references.</span></li>
<li><span>Support knowledge transfer activities related to product capabilities.</span></li>
<li><span>Ensure documentation reflects current product features and processes.</span></li>
<li><span>Contribute to improving product information availability.</span></li>
</ul>
<br>
<ol>
<li><span>Stakeholder Collaboration & Product Support</span></li>
</ol>
<ul>
<li><span>Collaborate with sales, product, operations, and technical teams to support product objectives.</span></li>
<li><span>Assist in responding to stakeholder inquiries related to product capabilities.</span></li>
<li><span>Support workshops, meetings, and requirement gathering sessions.</span></li>
<li><span>Facilitate alignment between business and technical stakeholders.</span></li>
</ul>
<br>
<ol>
<li><span>Product Performance Monitoring</span></li>
</ol>
<ul>
<li><span>Track product KPIs and operational performance indicators.</span></li>
<li><span>Support preparation of product performance reports and dashboards.</span></li>
<li><span>Identify issues and improvement opportunities.</span></li>
<li><span>Contribute to continuous product improvement activities.</span></li>
</ul>
<br>
<ol>
<li><span>Policies, Processes & Procedures</span></li>
</ol>
<ul>
<li><span>Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li><span>Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></li>
</ul>
<br>
<ol>
<li><span>Information Security</span></li>
</ol>
<ul>
<li><span>Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
</ul>
<br>
<br>
<br>
<p><strong><span>JOB SPECIFICATIONS</span></strong></p><br><br>
<br>
<p><strong><span>Academic and professional qualifications</span></strong></p><br><br>
<ul>
<li><span>Bachelor’s Degree in Business Administration, Marketing, Information Systems, Computer Science, Software Engineering, or a related discipline.</span></li>
</ul>
<br>
<p><strong><span>Years and Nature of Experience</span></strong></p><br><br>
<ul>
<li><span>2–4 years of experience in Product Management, Product Operations, Product Development, Business Analysis, Digital Products, or related fields.</span></li>
</ul>
<br>
<br>
<br>
<p><strong><span>VERSION TRACKING</span></strong></p><br><br>
<br>
<p><strong><span>Prepared by:</span></strong></p><br><br>
<br>
<br>
<p><strong><span>First review by:</span></strong></p><br><br>
<br>
<br>
<p><strong><span>Approved by:</span></strong></p><br><br>
<p><strong><span>Name</span></strong></p><br><br>
<br>
<br>
<p><strong><span>Signature</span></strong></p><br><br>
<br>
<br>
<p><strong><span>Date</span></strong></p><br><br>
<br>
<br>
<br>
<br>
<br>
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<br>
<p> <span>
<br><strong>Job Segment: </strong>
<span>Test Engineer, Software Engineer, Business Analyst, Manager, Engineering, Marketing, Technology, Management </span>
</span>
</p><br><br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Overview:<br><br>The Senior Manager - Entertainment Strategy plays a key role in shaping the strategic development of Qiddiya's entertainment assets, supporting the Associate Director in defining and delivering the long-term vision for the entertainment portfolio. The role is responsible for leading the early planning and concept development of new entertainment destinations, ensuring alignment with Qiddiya's strategic objectives, guest experience ambitions, and commercial targets.<br><br>Key Responsibilities:<br><br> Support the Associate Director of Entertainment Strategy in the execution of the overarching entertainment asset class strategies to ensure achievement of portfolio and assets' ambition, vision and objectives Manage early design stages of development (ideation, pre-concept and concept) and contribute to all stages of development of new entertainment assets, ensuring alignment with Qiddiya's entertainment offering and financial targets Develop project documentation for distribution including, but not limited to, Requests for Proposals (RFPs), Scope of Work (SOW), programmes, strategy briefs, and various project matrices Manage consultants, collaborate with IP licensors (where relevant), and other third parties to ensure insights and recommendations are aligned with the overall scope of work, engagement objectives, and business expectations Conduct analysis and research on entertainment asset benchmarks (theme parks, family entertainment centres, etc.) and strategic topics to support robust decision-making Contribute to the development of initial go-live strategies, including operating models, pricing, sales and marketing, and manpower planning, while providing implementation support to other functions within Qiddiya Prepare and deliver presentations and other materials for internal and external stakeholders to ensure alignment, secure approvals, and effectively communicate entertainment asset designs and strategic initiatives<br><br>Requirements<br><br> Bachelor's in Business Administration, Engineering or realted fields 7+ years of experience in real estate and entertainment projects
Job Purpose:Beauty Artist provides exceptional customer service by creating a unique, inviting, entertaining, and educational shopping destination for Red Cactus customers and demonstrates their customer service and artistry skills with clients up request. In addition, this person must create a collaborative work environment on the shop floor, provides excellent service and meet & exceed store financial goals. In addition, the Beauty Artist will be responsible for operational activities as assigned.<br>Key Duties and Responsibilities:Provide the full Red Cactus customer service and product knowledge, offering full service experience and/or simple service depending on customers’ needs. Meets or exceeds all personal goals to positively contribute to the team and the store. Positive representative of the Red Cactus brand, always demonstrating professionalism. Attends all required training and completes education and developmental tools as assigned. Acts with professionalism and respect in all interactions with customers, colleagues, management and business associates. Must adhere all company policies and procedures. Immediately report any variances to a Manager. Assist in execution of visual displays, merchandising and marketing standards ensuring the store is consistently replenished. Assist in the preparation and completion of stock takes as assigned. Accurately precession transactions and use POS correctly. Arrives to work on time and consistently follows the Red Cactus personal appearance and hygiene guidelines. Perform additional duties as assigned<br>. Skills, Knowledge, and Experience:Key attributes of a Beauty Artist include:2 years retail experience, previous customer facing sales experience required. Excellent customer service, communication and organizational skills Ability to multi-task and build relationships. Attention to detail and the ability to multitask. Make-up artistry experience is a plus. Have and maintain flexible availabilit
We are seeking an experienced Deputy CEO with a strong operational background in software development companies. The successful candidate will oversee the company's day-to-day operations, ensuring the successful delivery of projects, operational excellence, and cross-functional alignment. This role will be responsible for driving execution across key operational areas, including Project Delivery, PMO, Procurement, Resource Management, Quality Assurance, Customer Success, and other shared business functions, while supporting the CEO in achieving the company's strategic objectives.<br>Key Responsibilities Oversee the company's daily operations and ensure operational excellence. Lead and monitor project delivery to ensure projects are delivered on time, within budget, and to the required quality standards. Oversee the PMO and project governance framework. Manage procurement, vendor relationships, and contract execution. Optimize resource planning and utilization across projects. Establish and monitor operational KPIs and performance dashboards. Drive process improvement and operational efficiency initiatives. Work closely with Engineering, Product, Sales, Finance, and HR to ensure seamless execution. Identify operational risks and implement mitigation plans. Support the CEO in strategic planning and organizational growth.<br>Preferred Experience15+ years of progressive leadership experience, including at least 5 years in an executive operational role. Experience within a software development, technology services, IT consulting, digital transformation, or systems integration company. Proven track record of leading large-scale software delivery operations and PMOs. Strong experience in project portfolio management and delivery governance. Experience managing procurement, commercial operations, and vendor management. Strong understanding of Agile, Scrum, Dev Ops, and software development lifecycles. Demonstrated ability to scale operations while maintaining delivery quality and customer satisfaction. Experience managing cross-functional teams and multiple business units. Excellent financial and commercial acumen, including budgeting and operational planning.
Müller's Solutions is looking for a skilled Revenue Data Consultant to join our team. In this role, you will be responsible for analyzing and optimizing revenue data to support strategic business initiatives. You will work closely with finance, sales, and marketing teams to ensure accurate revenue reporting and forecasting. Your insights will play a critical role in driving revenue growth and improving overall financial performance.<br><br>Responsibilities:<br><br>Analyze revenue data to identify trends, anomalies, and opportunities for improvement Develop and maintain revenue forecasting models to support business planning Collaborate with cross-functional teams to gather revenue-related data and ensure accuracy in reporting Design and implement metrics and KPIs for tracking revenue performance Provide insights and recommendations based on data analysis to enhance revenue generation strategies Prepare and present reports on revenue performance to stakeholders Stay updated with industry trends and best practices in revenue management and analytics Support ad-hoc analyses and special projects related to revenue management<br><br>Requirements<br><br>Requirements:<br><br>Bachelor's degree in Finance, Accounting, Data Science, or a related field Proven experience as a Revenue Data Consultant or in a similar analytical role Strong analytical skills with a focus on revenue analysis and forecasting Proficiency in data analysis tools and software, such as Excel, SQL, or BI tools Experience with financial modeling and revenue recognition practices Excellent attention to detail and problem-solving abilities Strong communication skills, with the ability to present complex data to non-technical stakeholders Ability to work collaboratively in a fast-paced environment Experience in the same or related industry is a plus<br><br>Benefits<br><br>Why Join Us:<br><br>Opportunity to work with a talented and passionate team.<br><br>Competitive salary and benefits package.<br><br>Exciting projects and innovative work environment.
Job Purpose: Lead and manage the interior design section to ensure the delivery of high-quality showroom designs aligned with the company’s visual identity, business goals, project timelines, and operational standards. Job Responsibilities:<br>Lead and supervise the design team and distribute workloads across projects. Manage showroom design projects from concept stage until final handover. Ensure all designs comply with the company’s display identity and brand guidelines. Review and approve layouts, working drawings, presentations, and material selections. Monitor project timelines and ensure on-time delivery of design packages. Ensure full product coverage based on the active products list at the start of each project. Support the development and continuous improvement of display standards and design manuals. Participate in planning showroom renovation priorities and design strategies. Prepare reports, project updates, and performance evaluations for the design team. Mentor and develop team members technically and professionally. Ensure proper organization and archiving project files and showroom databases.<br>Education: Bachelor’s degree in interior design.<br>Experience:Minimum of 8 years of experience in interior design, preferably in retail or showroom environments. Minimum 5 years in a leadership or supervisory role. Proficiency in design software (Auto CAD, Sketch Up, Adobe Creative Suite, 3D visualization tools such as V-Ray or Enscape). Understanding of sales and marketing principles related to point-of-sale environments. Experience working in multi-branch retail environments is preferred.<br>Language: Fluency in Arabic and English.<br>Skills:Strong creative thinking and attention to detail. Strong knowledge of retail/showroom design principles. Technical Proficiency Excellent leadership and team collaboration skills. Strong time management and organizational skills. Ability to manage multiple projects simultaneously.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Find Your Shangri-La in Shangri-La</strong></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></span></span></span></li>
</ul>
<br>
<p><span><span><strong><span><span><span>Job Summary:</span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span>The Spa Manager is responsible for leading the overall strategic, operational, and financial performance of the spa division at Shangri-La Jeddah. This leadership role will drive the development and delivery of an exceptional luxury wellness experience aligned with Shangri-La’s brand standards, ensuring outstanding guest satisfaction, strong commercial performance, and a culture of excellence.</span></span></p><br><br>
<br>
<p><span><span><strong><span><span><span>as a Spa Manager, we rely on you to, </span></span></span></strong></span></span></p><br><br>
<ul>
<li><span><span><span><span>Manage daily spa operations with strong attention to quality, efficiency, and safety. </span></span></span></span></li>
<li><span><span><span><span>Achieve spa revenue, profitability, and budget targets.</span></span></span></span></li>
<li><span><span><span><span>Develop strategies to increase treatment revenue, memberships, wellness programs, and retail sales.</span></span></span></span></li>
<li><span><span><span><span>Identify new business opportunities and market trends to strengthen the spa’s position.</span></span></span></span></li>
<li><span><span><span><span>Ensure every guest receives personalized, luxury service throughout the spa journey.</span></span></span></span></li>
<li><span><span><span><span>Maintain consistently high guest satisfaction scores and service standards.</span></span></span></span></li>
<li><span><span><span><span>Implement improvements based on guest feedback and market expectations.</span></span></span></span></li>
<li><span><span><span><span>Ensure compliance with Shangri-La standards, local regulations, hygiene, and wellness protocols.</span></span></span></span></li>
<li><span><span><span><span>Optimize resources, facilities, inventory, and operational procedures.</span></span></span></span></li>
<li><span><span><span><span>Recruit, train, coach, and retain talented spa professionals.</span></span></span></span></li>
<li><span><span><span><span>Create a culture of service excellence, accountability, and continuous learning.</span></span></span></span></li>
<li><span><span><span><span>Develop leadership capabilities within the spa team.</span></span></span></span></li>
<li><span><span><span><span>Represent the spa professionally within the luxury hospitality and wellness community.</span></span></span></span></li>
</ul>
<br>
<p><span><span><strong><span><span>What we are Looking For:</span></span></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span>Bachelor’s degree or equivalent qualification in Spa Management, Hospitality Management, Wellness, Business Administration, or a related field preferred.</span></span></span></span></li>
<li><span><span><span><span>Minimum 7–10 years of experience in luxury spa management, with proven experience in a senior leadership role.</span></span></span></span></li>
<li><span><span><span><span>Has high proficiency in both written and verbal English.</span></span></span></span></li>
<li><span><span><span><span>Strong understanding of spa operations, wellness trends, treatment development, and retail management.</span></span></span></span></li>
<li><span><span><span><span>Excellent leadership, communication, and interpersonal skills.</span></span></span></span></li>
<li><span><span><span><span>Willing to work on extended duty hours.</span></span></span></span></li>
</ul>
<br>
<p><span><strong>Why Join Us:</strong></span></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<p><span><span><span><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">Matar Al-Baqami Holding, through its Salama Radiator Factory, is seeking an experienced <strong style="font-weight:700;">Production Head - Aluminum radiators</strong>. This full-time position is based in <strong style="font-weight:700;">Dammam, Eastern Province</strong>. The successful candidate will be responsible for leading and managing all manufacturing operations related to aluminum radiators, focusing on achieving production targets, maintaining quality standards, and improving operational efficiency.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<p style="margin:0 0 12px; ************;">The Production Head will oversee a comprehensive range of activities to ensure smooth and efficient manufacturing processes. This includes strategic planning, operational management, quality control, and team leadership.</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Develop and implement production plans to meet targets and quality standards.</li>
<li style="margin:0 0 6px;">Manage all aspects of aluminum radiator manufacturing operations.</li>
<li style="margin:0 0 6px;">Drive process improvement and productivity initiatives.</li>
<li style="margin:0 0 6px;">Ensure stringent quality management and compliance.</li>
<li style="margin:0 0 6px;">Lead, manage, and develop the production team.</li>
<li style="margin:0 0 6px;">Coordinate effectively with maintenance and other internal departments.</li>
<li style="margin:0 0 6px;">Uphold health, safety, and environmental compliance.</li>
<li style="margin:0 0 6px;">Control costs and participate in budget management.</li>
<li style="margin:0 0 6px;">Prepare and present performance reports and KPIs.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Manufacturing Operations and Process Optimization</h3>
<p style="margin:0 0 12px; ************;">This role requires hands-on oversight of the entire production lifecycle and a commitment to continuous improvement.</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Oversee all manufacturing activities, including Core Building, Tube & Fin Assembly, Header Plate Assembly, Furnace Brazing Operations, TIG/MIG Welding, Fabrication and Tank Assembly, Leak Testing & Pressure Testing, Final Assembly and Dispatch.</li>
<li style="margin:0 0 6px;">Ensure strict adherence to approved manufacturing procedures and work instructions.</li>
<li style="margin:0 0 6px;">Optimize machine utilization and overall production capacity.</li>
<li style="margin:0 0 6px;">Implement Lean Manufacturing, Kaizen, TPM, and 5S initiatives to enhance efficiency.</li>
<li style="margin:0 0 6px;">Reduce production cycle time and manufacturing costs.</li>
<li style="margin:0 0 6px;">Improve Overall Equipment Effectiveness (OEE) and monitor productivity, implementing corrective actions as needed.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Quality Assurance and Safety Management</h3>
<p style="margin:0 0 12px; ************;">Maintaining high product quality and a safe working environment are paramount responsibilities.</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Ensure full compliance with customer specifications and established quality standards.</li>
<li style="margin:0 0 6px;">Coordinate with the Quality Department to effectively address and resolve non-conformities.</li>
<li style="margin:0 0 6px;">Monitor rejection trends, implementing timely corrective and preventive actions.</li>
<li style="margin:0 0 6px;">Participate in root cause analysis for all quality-related issues.</li>
<li style="margin:0 0 6px;">Ensure all products undergo and pass required inspections and testing prior to dispatch.</li>
<li style="margin:0 0 6px;">Ensure compliance with all company safety policies and procedures.</li>
<li style="margin:0 0 6px;">Conduct regular safety inspections and risk assessments.</li>
<li style="margin:0 0 6px;">Promote a safe working environment and foster a zero-accident culture.</li>
<li style="margin:0 0 6px;">Ensure proper use of Personal Protective Equipment (PPE) and adherence to safe operating practices.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Team Leadership and Inter-departmental Coordination</h3>
<p style="margin:0 0 12px; ************;">The Production Head will lead a diverse team and ensure seamless collaboration across departments.</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Lead and manage Production Engineers, Supervisors, Team Leaders, Technicians, and Operators.</li>
<li style="margin:0 0 6px;">Conduct workforce planning and optimize manpower allocation.</li>
<li style="margin:0 0 6px;">Evaluate employee performance, providing coaching and training for development.</li>
<li style="margin:0 0 6px;">Cultivate a culture of accountability, teamwork, and continuous improvement within the production team.</li>
<li style="margin:0 0 6px;">Conduct regular production meetings and performance reviews.</li>
<li style="margin:0 0 6px;">Coordinate with Sales, Procurement, Stores, and Quality departments to ensure a smooth production flow.</li>
<li style="margin:0 0 6px;">Collaborate with the Maintenance Department to ensure maximum equipment availability and support preventive and predictive maintenance programs.</li>
<li style="margin:0 0 6px;">Minimize machine breakdowns and production interruptions.</li>
<li style="margin:0 0 6px;">Participate in the commissioning and installation of new machinery and equipment.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Performance Reporting and Financial Oversight</h3>
<p style="margin:0 0 12px; ************;">This role involves diligent monitoring of performance metrics and active participation in financial management.</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Prepare comprehensive daily, weekly, and monthly production reports.</li>
<li style="margin:0 0 6px;">Monitor and report on key performance indicators including Production Achievement, OEE, Machine Utilization, Labor Productivity, Rejection & Scrap Rates, On-Time Delivery Performance, and Downtime Analysis.</li>
<li style="margin:0 0 6px;">Present operational performance reports to senior management.</li>
<li style="margin:0 0 6px;">Monitor manufacturing costs and proactively identify cost-saving opportunities.</li>
<li style="margin:0 0 6px;">Control labor costs, material consumption, and overtime expenses.</li>
<li style="margin:0 0 6px;">Optimize raw material utilization and reduce waste.</li>
<li style="margin:0 0 6px;">Participate in annual budgeting and operational planning processes.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Lucidya and the Role</h3>
<p style="margin:0 0 12px; ************;">Lucidya is an AI-native platform specializing in customer experience (CX) intelligence, designed to autonomously manage entire customer lifecycles from initial engagement through retention and growth. The platform utilizes proprietary NLU capabilities, developed in-house and trained on millions of multilingual conversations, to enable teams to deliver personalized experiences that enhance customer satisfaction, retention, and lifetime value. We are seeking a <strong style="font-weight:700;">Principal Product Manager - Customer Service Suite</strong> to join our team in Riyadh, Riyadh Province, for a full-time position.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Purpose and Scope</h3>
<p style="margin:0 0 12px; ************;">This role involves owning the strategy and direction for Lucidya's Customer Service Suite. This includes OmniServ, our ticketing and case management platform, the mobile experience, and the AI-powered capabilities that empower support teams. The Principal Product Manager will define the product's trajectory, make critical prioritization decisions, and shape experiences relied upon by thousands of users daily. The focus is on understanding customer workflows and translating those insights into products that solve meaningful problems, particularly where AI creates tangible customer value.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Own the vision, strategy, and roadmap for Lucidya's Customer Service Suite, ensuring investments align with solving customer problems.</li>
<li style="margin:0 0 6px;">Engage with customer support teams, operations leaders, and enterprise customers to understand their workflows, challenges, and needs.</li>
<li style="margin:0 0 6px;">Collaborate with Engineering and Design to deliver continuous improvements, prioritizing iterative learning.</li>
<li style="margin:0 0 6px;">Make informed product decisions by balancing customer needs, business priorities, technical complexity, and long-term platform strategy.</li>
<li style="margin:0 0 6px;">Champion AI-powered experiences that genuinely enhance agent productivity and customer outcomes.</li>
<li style="margin:0 0 6px;">Partner with Customer Success, Sales, and Marketing to ensure successful adoption and measurable business impact of new capabilities.</li>
<li style="margin:0 0 6px;">Utilize customer feedback, product analytics, market trends, and experimentation to refine the product and validate decisions.</li>
<li style="margin:0 0 6px;">Foster alignment across stakeholders by clearly communicating product strategy, priorities, trade-offs, and roadmap decisions.</li>
<li style="margin:0 0 6px;">Build trust within cross-functional teams by promoting a collaborative environment.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">7-9 years of experience building B2B SaaS products, with end-to-end ownership of a product or product suite.</li>
<li style="margin:0 0 6px;">A focus on solving customer problems over simply shipping features, consistently asking "What problem are we solving?"</li>
<li style="margin:0 0 6px;">Ability to make and articulate difficult prioritization decisions, even when facing disagreement.</li>
<li style="margin:0 0 6px;">A commitment to understanding real user behavior through direct customer engagement.</li>
<li style="margin:0 0 6px;">Exceptional collaboration skills with engineers and designers, including technical understanding to challenge ideas and make informed decisions.</li>
<li style="margin:0 0 6px;">Natural curiosity about new technologies, including AI capabilities and workflow automation tools.</li>
<li style="margin:0 0 6px;">A pragmatic approach that values progress and iteration over waiting for perfection.</li>
<li style="margin:0 0 6px;">Proficiency in using data to support decisions, while understanding its limitations.</li>
<li style="margin:0 0 6px;">Clear communication skills for both technical and non-technical audiences, simplifying complex ideas without oversimplifying problems.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Technical Skills and Preferred Background</h3>
<p style="margin:0 0 12px; ************;">Candidates will likely have experience with:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Product management platforms such as Jira and Confluence.</li>
<li style="margin:0 0 6px;">Collaboration tools including Miro and Figma.</li>
<li style="margin:0 0 6px;">Product analytics platforms such as Mixpanel, Amplitude, or similar.</li>
<li style="margin:0 0 6px;">SQL for exploring product data and validating hypotheses.</li>
<li style="margin:0 0 6px;">Customer support platforms such as Zendesk, Freshdesk, Intercom, Salesforce Service Cloud, or similar.</li>
<li style="margin:0 0 6px;">Generative AI tools such as ChatGPT, Claude, GitHub Copilot, or equivalent productivity tools.</li>
</ul>
<p style="margin:0 0 12px; ************;">Additional experience that would be beneficial includes:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Prior work in Customer Support, Customer Success, Contact Centers, or Service Operations before transitioning into Product.</li>
<li style="margin:0 0 6px;">Building AI-powered workflows or automation products that delivered measurable customer outcomes.</li>
<li style="margin:0 0 6px;">Experience designing or building enterprise customer service software.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Information</h3>
<p style="margin:0 0 12px; ************;">This full-time role offers an opportunity to contribute to the future of AI-powered customer service. We invite qualified candidates to apply.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Hala</h3>
<p style="margin:0 0 12px; ************;">Hala is a leading fintech company in the MENAP region, focused on redefining financial services and building the future bank for SMEs. Established in 2017 and licensed by the Saudi Arabian Central Bank, Hala empowers SMEs with advanced financial and technological tools. The company operates multiple entities across UAE, Saudi Arabia, and Egypt, providing solutions for digitizing payments and managing sales and operations.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Opportunity: Full Stack Software Engineer</h3>
<p style="margin:0 0 12px; ************;">Hala is seeking a Full Stack Software Engineer to join its engineering team in Riyadh. This full-time role emphasizes expertise in <strong style="font-weight:700;">React</strong> for front-end development and <strong style="font-weight:700;">.NET / C#</strong> for back-end services. The ideal candidate will contribute to building modern, scalable, and maintainable web applications within a fast-paced fintech environment where reliability, performance, security, and clean engineering practices are essential.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Develop and maintain modern web applications using React, TypeScript, JavaScript, HTML, and CSS.</li>
<li style="margin:0 0 6px;">Create reusable, scalable, and maintainable React components.</li>
<li style="margin:0 0 6px;">Implement state management and data-fetching patterns with tools such as Redux, React Query, Zustand, or Context API.</li>
<li style="margin:0 0 6px;">Integrate front-end applications with RESTful APIs and various backend services.</li>
<li style="margin:0 0 6px;">Build, maintain, and enhance backend services using .NET / C#.</li>
<li style="margin:0 0 6px;">Design and implement APIs using **** Core.</li>
<li style="margin:0 0 6px;">Work with relational databases including PostgreSQL, SQL Server, or MySQL.</li>
<li style="margin:0 0 6px;">Collaborate with Product Managers, Designers, QA, and other Engineering teams.</li>
<li style="margin:0 0 6px;">Participate in technical discussions, code reviews, and architecture decisions.</li>
<li style="margin:0 0 6px;">Troubleshoot, debug, and resolve production and non-production issues across front-end and backend layers.</li>
<li style="margin:0 0 6px;">Ensure high standards of performance, security, reliability, accessibility, and maintainability.</li>
<li style="margin:0 0 6px;">Write clean, testable, and well-structured code.</li>
<li style="margin:0 0 6px;">Adhere to engineering best practices for Git, pull requests, CI/CD, testing, monitoring, and documentation.</li>
<li style="margin:0 0 6px;">Support continuous improvement of engineering standards, processes, and delivery quality.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Hands-on experience with React and modern front-end development.</li>
<li style="margin:0 0 6px;">Strong knowledge of TypeScript, JavaScript, HTML5, CSS3, and responsive UI development.</li>
<li style="margin:0 0 6px;">Demonstrated experience building applications with **** Core / .NET.</li>
<li style="margin:0 0 6px;">Strong knowledge of C# and object-oriented programming.</li>
<li style="margin:0 0 6px;">Experience designing and consuming REST APIs.</li>
<li style="margin:0 0 6px;">Good understanding of front-end architecture, component design, hooks, forms, routing, validation, and API integration.</li>
<li style="margin:0 0 6px;">Experience with databases and SQL fundamentals.</li>
<li style="margin:0 0 6px;">Familiarity with Entity Framework Core, Dapper, or similar ORM/data access patterns is an advantage.</li>
<li style="margin:0 0 6px;">Experience with unit testing and integration testing on both front-end and backend is preferred.</li>
<li style="margin:0 0 6px;">Familiarity with cloud platforms, containers, CI/CD pipelines, and modern deployment practices is an advantage.</li>
<li style="margin:0 0 6px;">Good understanding of web performance, browser behavior, authentication, authorization, and security best practices.</li>
<li style="margin:0 0 6px;">Strong problem-solving skills, an ownership mindset, and attention to detail.</li>
<li style="margin:0 0 6px;">Good communication skills and the ability to work effectively with cross-functional teams.</li>
<li style="margin:0 0 6px;">Previous experience in fintech, banking, payments, wallets, cards, or financial platforms is a significant advantage.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">What Hala Provides</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Competitive compensation packages, including potential for shares.</li>
<li style="margin:0 0 6px;">Prioritization of personal development through regular training and an annual learning stipend.</li>
<li style="margin:0 0 6px;">Opportunities for career growth and new challenges in a high-growth environment.</li>
<li style="margin:0 0 6px;">Collaboration with a diverse team of over 30 nationalities across 7 countries.</li>
<li style="margin:0 0 6px;">Valuable experience within the fintech industry.</li>
<li style="margin:0 0 6px;">Autonomy, mentoring, and challenging goals designed to foster individual and company development.</li>
<li style="margin:0 0 6px;">Significant responsibility and trust, promoting an environment where individuals are empowered to achieve optimal results.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Process</h3>
<p style="margin:0 0 12px; ************;">We invite qualified candidates to apply for this full-time position in Riyadh.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Assistant Reservations Manager</strong> in a hotel helps lead the booking team, tracks room income, and trains staff. Key duties include monitoring daily reports, checking third-party sites, and assisting guests.<br><strong>Duties and Tasks</strong><br><ul><li><span><span><strong>Team Leadership:</strong> Supervise reservation agents, run daily briefings, and monitor phone calls for quality service.</span></span></li></ul><br><ul><li><span><span><strong>Revenue Control:</strong> Produce room occupancy reports, track booking goals, and help maximize daily sales.</span></span></li></ul><br><ul><li><span><span><strong>Operations Support:</strong> Handle complex guest requests, resolve complaints, and sync with the front desk and sales teams.</span></span></li></ul><strong>Job Requirements</strong><br><ul><li><span><span><strong>Education:</strong> diploma or a degree in hotel management or business.</span></span></li></ul><br><ul><li><span><span><strong>Experience:</strong> 2 to 4 years working in hotel reservations, front office, or guest services.</span></span></li></ul><br><ul><li><span><span><strong>Skills:</strong> Strong knowledge of property management software like Opera, good communication skills, and leadership abilities.</span></span></li></ul><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
We are looking for a Senior Business Analyst to bridge business needs and technology delivery within a fast-growing food delivery technology platform. The role focuses on Salesforce-based systems and digital platforms supporting operations, merchants, logistics, and customer experience. The ideal candidate brings strong requirements management, excellent stakeholder communication skills, and hands-on experience working in Salesforce-driven, Agile product environments, preferably within food delivery or on-demand tech ecosystems.<br>Key Responsibilities Lead requirements elicitation through workshops and stakeholder interviews Translate business needs into BRDs, FRDs, functional specifications, and user stories Act as the primary liaison between business stakeholders and technical teams Support Product Managers and delivery teams during backlog grooming and sprint planning Map and optimize business processes using process flows and user journeys Support UAT planning and execution, including test scenarios and defect tracking Ensure Salesforce solutions align with business objectives and operational needs Analyze data and KPIs to support process improvement and decision-making Collaborate with cross-functional teams across operations, commercial, finance, and support Ensure documentation and requirements traceability throughout the delivery lifecycle<br>Requirements5+ years of experience as a Business Analyst in tech-driven environments Strong experience working with Salesforce platforms (Sales Cloud, Service Cloud, custom Salesforce solutions) Prior experience in food delivery, marketplace, e-commerce, or on-demand platforms Fluent Arabic speaker (mandatory) Strong knowledge of Agile / Scrum methodologies Proven ability to produce high-quality functional and business documentation Experience working closely with developers, QA, and product teams Strong analytical, communication, and stakeholder management skills Experience in startup or scale-up environments Bachelor’s degree in Business, IT, Engineering, or a related field