Swift Jobs - Medina Saudi

<p><strong>Responsibilities:</strong></p><ul><li>Lead end-to-end delivery of payments and remittance projects including new product launches, system upgrades, API integrations, and payment scheme implementations (e.g. SARIE, BUNA, AFAQ, IPS).</li><li>Develop and maintain detailed project plans, timelines, RACI matrices, and status reports using tools such as JIRA, CLM, or equivalent.</li><li>Gather and review functional requirements, and support the production of Business Requirement Documents (BRDs) in coordination with technology and business teams.</li><li>Coordinate across business, technology, compliance, and vendor teams to ensure milestones are met on time and within scope.</li><li>Manage UAT cycles: define test cases, coordinate functional, regression, and system testing, review UAT evidence, track defects, and manage resolution with vendors and technical teams.</li><li>Monitor post-deployment production performance and escalate issues promptly to ensure business continuity.</li></ul><p><strong>Requirements:</strong></p><ul><li>Bachelor or Master's degree in a relevant field</li><li>6-8 years of experience in project management within the payments, remittance, or financial services sector</li><li>Demonstrated experience delivering payments or remittance projects at a bank, fintech, or money transfer operator (MTO) in KSA or the GCC.</li><li>Solid understanding of Saudi and GCC payment schemes, including SARIE, BUNA, AFAQ (GCC RTGS), IPS (Instant Payment System), and SAMA regulatory requirements.</li><li>Hands-on experience with SWIFT messaging standards MT (Series 1, 2 &amp; 9) and MX/ISO 20022 messages (PACS, PAIN, CAMT) and cross-border payment flows.</li><li>Experience with API integration projects, including correspondent bank integrations, identity/KYC APIs, and MTO platform connectivity.</li><li>Familiarity with payment system platforms such as OPF (Open Payment Framework), TMS/X, GTX, or similar core payments infrastructure.</li><li>Experience managing end-to-end UAT processes including functional, regression, and system testing, and coordinating vendor-side defect resolution.</li><li>Proficiency with project management tools such as JIRA, CLM, or equivalent.</li><li>Excellent stakeholder management and communication skills able to engage confidently with both technical teams and senior business leaders.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor or Master's degree in a relevant field</li><li>6-8 years of experience in project management within the payments, remittance, or financial services sector</li><li>Demonstrated experience delivering payments or remittance projects at a bank, fintech, or money transfer operator (MTO) in KSA or the GCC.</li><li>Solid understanding of Saudi and GCC payment schemes, including SARIE, BUNA, AFAQ (GCC RTGS), IPS (Instant Payment System), and SAMA regulatory requirements.</li><li>Hands-on experience with SWIFT messaging standards MT (Series 1, 2 &amp; 9) and MX/ISO 20022 messages (PACS, PAIN, CAMT) and cross-border payment flows.</li><li>Experience with API integration projects, including correspondent bank integrations, identity/KYC APIs, and MTO platform connectivity.</li><li>Familiarity with payment system platforms such as OPF (Open Payment Framework), TMS/X, GTX, or similar core payments infrastructure.</li><li>Experience managing end-to-end UAT processes including functional, regression, and system testing, and coordinating vendor-side defect resolution.</li><li>Proficiency with project management tools such as JIRA, CLM, or equivalent.</li><li>Excellent stakeholder management and communication skills able to engage confidently with both technical teams and senior business leaders.</li></ul>

<p>1. Monitor and track on-site activities, vigilantly ensuring all processes align with project requirements and proactively identifying potential issues for swift resolution. 2. Conduct routine and non-routine analysis of in-process materials, raw materials, environmental samples, finished goods, or stability samples. 3. Monitor testing procedures to ensure that all tests are performed according to established item specifications, standard test methods, or protocols. 4. Set priorities for inspection tasks, determining the most critical areas that require immediate attention to maintain the highest quality standards. 5. Coordinate closely with the construction team, harmonizing inspection schedules to align with ongoing construction activities and ensuring a smooth workflow.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p><p>- Bachelor of Mechanical Engineering or any relevant studies is required - +7 years of experience Prefer in KSA - ISO 9001 is a plus - Steel Welding and Piping related credential is a plus.</p>

<p> <b>What you'll do:</b> </p> <p> </p> <ul> <li>Conduct and execute all transaction processing within the branch including Trade Finance Products such as Export, Import &amp; Guarantees, Loans covering Bilateral, Syndicated and project finance, Cash Management involving account opening, Remittance including SAR clearing and Online Banking, Treasury Products like FX and Money Market as well as Islamic Finance Products.</li> <li>Book and authorise all KSA based transactions in the core banking system T24 ensuring accuracy and compliance with internal standards.</li> <li>Input and authorise SAR payments in SARIE while escalating issues to appropriate channels when necessary to maintain smooth operations.</li> <li>Ensure timely processing of all regulatory requests received through various platforms within the allowed SLA set by the central bank.</li> <li>Escalate incidents and key identified risks promptly to the Operations Manager to support risk mitigation strategies.</li> <li>Participate actively in Saudi-based governance committees such as Operations Risk and Control committee, Business Continuity Plan Committee, New Product Approval Committee or any other relevant committee when requested.</li> <li>Prepare comprehensive process manuals, workflows, guidelines and procedures aligned with bank standard procedures to ensure consistency across operations.</li> <li>Adhere strictly to requirements set by the Head of KSA Office while preparing and submitting management periodic reports accurately and on time.</li> <li>Coordinate with teams to prepare and submit Operations regulatory reporting requirements efficiently.</li> <li>Handle internal and external audit requirements by providing accurate information and documentation as needed.</li> <li>Collaborate closely with other team members to support the development of the Branch as the best working place in MUFG.</li> <li>Carry out additional roles if required when your skillset and experience allow for flexibility within the team.</li> <li>Be aware of key risks identified by the ORCC committee and adhere to assigned controls for effective risk management.</li> <li>Manage Islamic Finance transactions according to Shariah Compliant policies ensuring ethical standards are maintained.</li> <li>Proactively oversee resolution of any AUDIT or Self Inspection findings or requirements in a timely manner.</li> <li>Respond effectively to Local &amp; Regional Compliance queries demonstrating thorough understanding of regulations.</li> <li>Act as liaison between London-based Processing Centre for EMEA (PCE), KSA customers, Corporate Banking/Trade Finance/Treasury colleagues facilitating clear communication.</li> <li>Ensure all processes and flows are adhered to in line with Head Office guidelines identifying gaps for immediate address.</li> <li>Communicate with ESO escalating system-related incidents while working collaboratively to ensure systems meet BAU requirements for operations.</li> <li>Manage junior team members providing on-the-job training (OJT) once available as needed.</li> </ul> <p> </p> <p> <b>What you bring:</b> </p> <br> <ul> <li> <b>Must be a Saudi National and Arabic speaker</b> </li> <li>Experience working within banking operations field covering areas such as Trade Finance (LCs, LGs, Collections), Treasury products including FX &amp; Money Market transactions, Remittances (SAR clearing), Loans (Bilateral/Syndicated/Project Finance) and Cash Management (account opening/remittance/online banking).</li> <li>University Degree or equivalent qualification demonstrating strong academic foundation relevant to banking operations.</li> <li>Proficiency using T24 core banking system enabling efficient transaction booking/data entry/authorisation processes.</li> <li>Excellent experience operating SARIE platform for payment input/authorisation/escalation purposes within KSA context.</li> <li>Comprehensive knowledge of various SWIFT applications supporting secure communications across financial networks.</li> <li>Advanced Excel skills allowing for accurate data analysis/report preparation essential for regulatory compliance/audit requirements.</li> <li>Strong attention to detail ensuring accuracy across all operational tasks especially under pressure or tight deadlines.</li> <li>Exceptional time management skills enabling prioritisation of workload according to urgency/responsibility levels set by management/regulatory bodies.</li> <li>Outstanding communication skills facilitating clear interactions with colleagues/customers/regulators/auditors both locally &amp; internationally (fluency in English &amp; Arabic essential).</li> <li>Demonstrated team working skills contributing positively towards communal goals/supportive leadership/collaborative problem-solving environments within MUFG s inclusive culture.</li> </ul> <p> </p> <p><br></p><p><strong>Desired Candidate Profile</strong></p><ul> <li> <b>Must be a Saudi National and Arabic speaker</b> </li> <li>Experience working within banking operations field covering areas such as Trade Finance (LCs, LGs, Collections), Treasury products including FX &amp; Money Market transactions, Remittances (SAR clearing), Loans (Bilateral/Syndicated/Project Finance) and Cash Management (account opening/remittance/online banking).</li> <li>University Degree or equivalent qualification demonstrating strong academic foundation relevant to banking operations.</li> <li>Proficiency using T24 core banking system enabling efficient transaction booking/data entry/authorisation processes.</li> <li>Excellent experience operating SARIE platform for payment input/authorisation/escalation purposes within KSA context.</li> <li>Comprehensive knowledge of various SWIFT applications supporting secure communications across financial networks.</li> <li>Advanced Excel skills allowing for accurate data analysis/report preparation essential for regulatory compliance/audit requirements.</li> <li>Strong attention to detail ensuring accuracy across all operational tasks especially under pressure or tight deadlines.</li> <li>Exceptional time management skills enabling prioritisation of workload according to urgency/responsibility levels set by management/regulatory bodies.</li> <li>Outstanding communication skills facilitating clear interactions with colleagues/customers/regulators/auditors both locally &amp; internationally (fluency in English &amp; Arabic essential).</li> <li>Demonstrated team working skills contributing positively towards communal goals/supportive leadership/collaborative problem-solving environments within MUFG s inclusive culture.</li> </ul>

<p>THE POSITION</p> <p>The Front Office Supervisor is primarily responsible for supervising all the Receptionists while they are on shift, ensuring all tasks are completed on a daily basis and that the shift runs smoothly, being the main point of communication for Reception and all other operating departments, such as Butler, Housekeeping and Engineering.</p> <p> <br> GROOMING</p> <p>Our appearance is a reflection of who we are, and our grooming should project a professional image at work; therefore, every member of our team must adhere to grooming standards at all times</p> <p>EY ROLES AND RESPONSIBILITIES<br> Supervise Receptionists/Guest Service Agents, assisting them with issues that may arise and ensuring that all tasks are completed up to Raffles standards</p> <p> Ensure staff have their breaks, according to the number of hours worked</p> <p> Ensure that there is adequate staff coverage in the Lobby and at the Reception/Front Desk at all times</p> <p> Ensure that the entire Front Office and the surrounding areas and including Lobby, Concierge and Reception/Front Desk is continuously clean and tidy</p> <p> Be fully competent in all reception and cashier duties</p> <p> Cover all shifts if required</p> <p> Cover Rooms Coordinator shifts if required</p> <p> Liaise with other Departments in regards to special guest requirements (i.e., Uniform/Guest Services, Florist, Housekeeping, In Room Dining)</p> <p> Be present at the Reception/Front Desk whenever possible</p> <p> Deal promptly and effectively with any complaints</p> <p> Meet and greet VIP guests</p> <p> Co-ordinate arrivals and departures, monitoring waiting times, always keeping guests informed and ensuring that they are as comfortable as possible</p> <p> Conduct a handover at the end of each shift with relieving staff, informing them of any special requirements or problems</p> <p> Liaise with Housekeeping as to which rooms do not need to be turned down if occupancy allows</p> <p> Liaise with Concierge to ensure swift baggage dispatch and collection</p> <p> Follow up on late cancellations and no shows and charge when appropriate</p> <p> Inform the receptionist/cashiers of new memo s during the handover</p> <p> Check the next day s arrivals correspondence, confirming car-, restaurant- and theatre-bookings. Ensure that all guest needs are dealt with satisfactory</p> <p> Coordinate with Rooms Coordinator on all room allocations, ensuring effective communication of these with Receptionists/Guest Service Agents</p> <p> Deal with room moves, and ensure seamless communication of these with the relevant departments</p> <p> Check potential room revenue for any discrepancies and do necessary corrections</p> <p> Monitoring the daily financial goals of the hotel and rooms division, the financial goals of the department, the LQA, TrustYou and Forbes targets on a daily basis</p> <p> <br> Balance the screen (room types) for next day</p> <p> Maintain amicable and co-operative working relations with all other departments</p> <p> To be responsible for identifying any training needs of Reception/Front Office staff and communicating these to the Front Office Training Manager</p> <p> Ensure enough supplies of all stationary items are in storage</p> <p> Attend any courses Management may deem beneficial</p> <p><br></p> <p>QUALIFICATIONS<br> Proficient in the English and Arabic (verbal &amp; written)</p> <p> Third language is an asset</p> <p> Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective</p> <p> Must be flexible in terms of working hours</p> <p> A hospitality diploma is an asset</p> <p> Knowledge of Property Management System and Windows</p> <p> Prior experience in customer service an asset</p> <p> Proven ability to handle cash effectively and accurately</p> <p> <br> EXPERIENCE<br> Minimum 1 year supervisory experience in luxury hotel</p><p><strong>Desired Candidate Profile</strong></p><p>PERSONAL ATTRIBUTES</p> <p>Motivator and Proactive</p> <p>Team player</p> <p>Positive attitude and well-spoken</p> <p>People person</p> <p>Result driven</p> <p>Open-minded</p> <p>Display initiative</p> <p>Organized</p> <p>Commitment to professional values</p> <p>Thinking out of the box</p> <p>QUALIFICATIONS<br> Proficient in the English and Arabic (verbal &amp; written)</p> <p> Third language is an asset</p> <p> Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective</p> <p> Must be flexible in terms of working hours</p> <p> A hospitality diploma is an asset</p> <p> Knowledge of Property Management System and Windows</p> <p> Prior experience in customer service an asset</p> <p> Proven ability to handle cash effectively and accurately</p>

<p>At FAENA The Red Sea, service is an art and as a <strong>Curator</strong>, you are its most personal expression. Acting as the dedicated host for our guests, you curate every detail of the stay with precision, intuition, and discretion. From pre-arrival to departure, you anticipate needs before they are spoken, crafting seamless, highly personalized experiences that reflect FAENA s bold spirit and commitment to luxury. As the bridge between the guest and the resort, you ensure every moment feels effortless, every interaction meaningful, and every stay unforgettable.</p> <p> <strong>Key Responsibilities</strong> </p> <ul> <li>Deliver bespoke, intuitive service throughout the full guest journey from pre-arrival to post-departure</li> <li>Welcome guests with personalized suite orientation, handling luggage, unpacking, and in-room arrangements</li> <li>Anticipate guest needs through observation and preference tracking, ensuring highly tailored experiences</li> <li>Manage all guest requests including dining, reservations, amenities, laundry, and special occasions</li> <li>Maintain immaculate presentation of suites, wardrobes, and in-room details in line with FAENA standards</li> <li>Coordinate closely with Front Office, Housekeeping, IRD, and Concierge to ensure seamless service delivery</li> <li>Arrange and oversee personalized F&amp;B experiences and in-room dining for VIP and special attention guests</li> <li>Handle guest concerns with professionalism and discretion, ensuring swift resolution and satisfaction</li> <li>Maintain accurate guest profiles, preferences, and service history for future stays</li> <li>Support arrival and departure experiences, including in-room check-in and express check-out</li> <li>Monitor room condition and report maintenance or quality issues proactively</li> <li>Promote resort services and experiences, identifying opportunities to enhance the guest stay</li> <li>Assist with guest logistics including airport transfers, activities, and special arrangements</li> <li>Uphold the highest standards of grooming, presentation, and confidentiality at all timesCompany Description</li></ul><p>The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life through bold ideas, meaningful collaboration, and a deep sense of purpose.<br> <br> As we continue our expansion into the Kingdom of Saudi Arabia, <strong>FAENA The Red Sea</strong> will mark a new chapter visionary in spirit, exceptional in execution. We re building more than a hotel; we re shaping a world of beauty, wonder, and connection. If you re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life.Qualifications </p> <ul> <li>2 3 years experience as a Butler or in a similar luxury guest service role within a 5-star hotel or resort</li> <li>Diploma or degree in Hospitality Management or related field preferred</li> <li>Strong understanding of luxury service standards (Forbes or equivalent)</li> <li>Exceptional interpersonal and communication skills with a natural ability to engage</li> <li>Highly intuitive, detail-oriented, and proactive in anticipating guest needs</li> <li>Discreet, trustworthy, and able to handle sensitive guest information with professionalism</li> <li>Strong organizational skills with the ability to multitask in a fast-paced environment</li> <li>Experience with hotel systems such as Opera or similar is an advantage</li> <li>Well-groomed, polished, and confident in guest-facing environments</li> <li>Flexible, adaptable, and committed to delivering exceptional, personalized service</li> <li>Passion for luxury hospitality and creating unforgettable guest experiences</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>2 3 years experience as a Butler or in a similar luxury guest service role within a 5-star hotel or resort</li><li>Diploma or degree in Hospitality Management or related field preferred</li><li>Strong understanding of luxury service standards (Forbes or equivalent)</li><li>Exceptional interpersonal and communication skills with a natural ability to engage</li><li>Highly intuitive, detail-oriented, and proactive in anticipating guest needs</li><li>Discreet, trustworthy, and able to handle sensitive guest information with professionalism</li><li>Strong organizational skills with the ability to multitask in a fast-paced environment</li><li>Experience with hotel systems such as Opera or similar is an advantage</li><li>Well-groomed, polished, and confident in guest-facing environments</li><li>Flexible, adaptable, and committed to delivering exceptional, personalized service</li><li>Passion for luxury hospitality and creating unforgettable guest experiences</li></ul>