Store manager Jobs in Saudi
184 Jobs Found
We are seeking an experienced tore Manager (female candidates are encouraged to apply) to lead a prestigious luxury fine jewellery boutique at one of Riyadh's leading luxury retail destinations.<br>Key Responsibilities Lead, inspire, and develop the boutique team to achieve sales and business objectives. Deliver an exceptional luxury customer experience while maintaining the highest service standards. Oversee the day-to-day operations of the boutique, including inventory management, visual merchandising, and store presentation. Build and nurture long-term relationships with VIP and high-net-worth clients. Monitor sales performance, analyze KPIs, and implement strategies to drive revenue growth. Recruit, coach, and mentor team members to foster a high-performing sales culture.<br>Requirements Minimum 3–5 years of experience as a Store Manager within fine jewellery, luxury retail, watches, premium fashion, or other luxury brands. Proven track record of leading teams and consistently achieving sales targets. Strong commercial acumen with a passion for luxury retail and client service. Excellent leadership, communication, and people management skills. Fluent in English; Arabic is an advantage. Must be eligible to work in Saudi Arabia. If you're a passionate luxury retail professional with a proven ability to lead high-performing teams and deliver exceptional client experiences, we'd love to hear from you.
JOB TITLEStore Manager | MAF Retail | Supermarket Madina<br>ROLE SUMMARYThe Store Manager – Supermarket is responsible for ensuring a seamless delivery of service within the assigned supermarket, as well as driving the supermarket’s operations to ensure maximum sales, maximum profitability, optimum stock management, increase in customer satisfaction and continued business growth. The role holder is also responsible for overseeing and implementing action plans for improvement.<br>ROLE PROFILEEnsure implementation of MAF Retail’s supermarket plans in line with the supermarket strategies and procedures in collaboration with the Head Office and Corporate Office Apply qualitative and quantitative analysis to measure and evaluate commercial performance, and provide recommendations to increase profitability and sales turnover Maximize sales and profitability by controlling costs within the budgetary guidelines Review and analyze stock and sales reports and implement corrective action to be taken if necessary Initiate and ensure application of comparative studies between departments that can contribute to the efficiency of the commercial performance Coordinate regularly with Department Heads to ensure effective stock management (stock value, out of stock, orders and timely merchandise deliveries) Supervise the ongoing service and maintenance of the supermarket’s assets Oversee the enhancement of hygiene standards and the supermarkets safety and security<br>REQUIREMENTSBachelor’s Degree in Business Administration5+ years relevant experience in a similar role Experience in Retail is a must Excellent interpersonal and communication skills Strong people and negotiation skills - capable to easily build relationships across all levels<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
BUSINESS INTRODUCTION<br> Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day. JOB TITLE Store Manager | Majid Al Futtaim Life Style | Operations ROLE SUMMARY The Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle. ROLE PROFILEEnsure that the highest levels of customer service are delivered by the entire store team at all times. Create innovative approaches to attract new customers, expand store traffic, and enhance profitability. Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales. Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail. Ensure all Company Health & Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner. Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management. Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.<br> REQUIREMENTS4 – 5 years’ industry experience with Managerial Background experience A proven record of maximizing business performance Thinks Customer – Has a good understanding of main customer segments and helps team to understand them. Solicits customer feedback and ensures customer expectations are exceeded. Actively encourages “customer first” mindset. Leads the Way – Understand market trends and impact of value drivers directly affecting areas of responsibility (sector, function, geography). Ensures right resources are mobilized to ensure delivery. Prioritizes and allocates work among team members in Drives Impact – Make informed decisions and clearly communicates rationale behind them. Proactively identify and seek relevant information and data from team to make decisions. Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made. Makes hard decisions, knows when to make a call versus delegating upwards <br> WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
Title: Store Manager Location: Riyadh*Open to Saudi Nationals only*<br>About the company:Headquartered in Dubai, United Arab Emirates, Damas Jewellery is the leading jeweller in the Middle East with its foundation dating back to 1907. Today, it operates 300 stores across the GCC and employs more than 2000 people. Over 40 prestigious international brands are part of Damas Jewellery’ varied portfolio alongside its own branded in-house collections, offering customers a wide range of designs suited to all occasions. Website: http://www.damasjewellery.com<br>Role overview and responsibilities:The Store manager is responsible for managing the sales, profitability, operations, asset protection and people function of the stores within the given territory. He/she is responsible to motivate, train and inspire their team to achieve productivity and sales goals.<br>Key Performance Indicators:Achieving the sales targets To achieve the store target and sales KPIEnsure that the store meets DAMAS standards Excellent product knowledge of own products and competitor products Ensure excellent display of customer service in store following the DSCEStock control – maintain 100% stock accuracy Ensure that all staff adhere to store and work timings with regular and punctual attendance. Principle Accountabilities To keep the store keys safely under own custody. Ensure store timings, work schedule and staff break time are strictly followed by all staff. Ensure the outlet strictly follows the DAMAS standards in terms of tidiness, product display, store security, etc. Communicate the sales plan to team members and ensure targets are achieved; ensure all sales persons contribute towards target achievement. Ensure accuracy and proper functioning of weighing scales, calculators, Diamond tester and all other equipment's. To ensure that regular counting of items (gold bars, gold coins and certified diamonds) and printing of reports as per the procedures provided by Audit is followed in the store. Ensure all customers are attended to by the Sales staff & customer requirements and aspirations are understood. Ensure proper product and price information is given to the customer; assist the sales person in case of difficulty. Ensure complete adherance to the store operational procedures (Blue Print). Monitor the Repair Order register / navision and follow-up for timely delivery; ensure required customer requirements are fulfilled Ensure invoicing is done accurately and no discrepancies in cash/credit transactions. Check bookings done by customers and update atleast twice a month. Carry out inspection of all jewellery once receive, on display or kept in the back-up stock, and identify, separate and sort all products that require any attention e.g. cleaning, polishing, rhodium, etc and remove non-conforming products from display/stock for necessary arrangement. To ensure availability of adequate quantities of all packing materials for branded and non-branded jewellery, including boxes, pouches, carry bags, etc. Store these in a proper location and report low inventory or non-availability of any items to concerned division immediately. Participate in stock-taking exercises. Keep self aware of and have complete knowledge of current market trends. Ensure all Security standards (related to CCTV, security alarms, etc) are being met. Maintain all petty cash expenses of the store as per Finance Department guidelines and ensure all expenses are submitted by time after due approvals/verification. Ensure that all the staff follow the good grooming as per the manual provided by HR. Handle the staff grievances in line with HR policies. Ensure staff motivation and energy level are high. Conduct Performance Appraisal yearly for team members following DAMAS standards. Develop a talent pipeline.<br>Requirements:Bachelor's or equivalent degree preferred Minimum of 3 years’ experience in retail and team management. Strong communication skills in English and Arabic Strong skills in public relations and team leadership.<br>Damas Jewellery is an equal opportunity employer. We welcome applications from all qualified individuals. However, as part of our ongoing efforts to enhance gender diversity within our team, we are currently prioritizing applications from female candidates.
Title: Store Manager Location: Riyadh*Open to Saudi Nationals only*<br>About the company:Headquartered in Dubai, United Arab Emirates, Damas Jewellery is the leading jeweller in the Middle East with its foundation dating back to 1907. Today, it operates 300 stores across the GCC and employs more than 2000 people. Over 40 prestigious international brands are part of Damas Jewellery’ varied portfolio alongside its own branded in-house collections, offering customers a wide range of designs suited to all occasions. Website: http://www.damasjewellery.com<br>Role overview and responsibilities:The Store manager is responsible for managing the sales, profitability, operations, asset protection and people function of the stores within the given territory. He/she is responsible to motivate, train and inspire their team to achieve productivity and sales goals.<br>Key Performance Indicators:Achieving the sales targets To achieve the store target and sales KPIEnsure that the store meets DAMAS standards Excellent product knowledge of own products and competitor products Ensure excellent display of customer service in store following the DSCEStock control – maintain 100% stock accuracy Ensure that all staff adhere to store and work timings with regular and punctual attendance. Principle Accountabilities To keep the store keys safely under own custody. Ensure store timings, work schedule and staff break time are strictly followed by all staff. Ensure the outlet strictly follows the DAMAS standards in terms of tidiness, product display, store security, etc. Communicate the sales plan to team members and ensure targets are achieved; ensure all sales persons contribute towards target achievement. Ensure accuracy and proper functioning of weighing scales, calculators, Diamond tester and all other equipment's. To ensure that regular counting of items (gold bars, gold coins and certified diamonds) and printing of reports as per the procedures provided by Audit is followed in the store. Ensure all customers are attended to by the Sales staff & customer requirements and aspirations are understood. Ensure proper product and price information is given to the customer; assist the sales person in case of difficulty. Ensure complete adherance to the store operational procedures (Blue Print). Monitor the Repair Order register / navision and follow-up for timely delivery; ensure required customer requirements are fulfilled Ensure invoicing is done accurately and no discrepancies in cash/credit transactions. Check bookings done by customers and update atleast twice a month. Carry out inspection of all jewellery once receive, on display or kept in the back-up stock, and identify, separate and sort all products that require any attention e.g. cleaning, polishing, rhodium, etc and remove non-conforming products from display/stock for necessary arrangement. To ensure availability of adequate quantities of all packing materials for branded and non-branded jewellery, including boxes, pouches, carry bags, etc. Store these in a proper location and report low inventory or non-availability of any items to concerned division immediately. Participate in stock-taking exercises. Keep self aware of and have complete knowledge of current market trends. Ensure all Security standards (related to CCTV, security alarms, etc) are being met. Maintain all petty cash expenses of the store as per Finance Department guidelines and ensure all expenses are submitted by time after due approvals/verification. Ensure that all the staff follow the good grooming as per the manual provided by HR. Handle the staff grievances in line with HR policies. Ensure staff motivation and energy level are high. Conduct Performance Appraisal yearly for team members following DAMAS standards. Develop a talent pipeline.<br>Requirements:Bachelor's or equivalent degree preferred Minimum of 3 years’ experience in retail and team management. Strong communication skills in English and Arabic Strong skills in public relations and team leadership.<br>Damas Jewellery is an equal opportunity employer. We welcome applications from all qualified individuals. However, as part of our ongoing efforts to enhance gender diversity within our team, we are currently prioritizing applications from female candidates.
BUSINESS INTRODUCTION<br>Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br>JOB TITLEStore Manager | Majid Al Futtaim Life Style | Operations<br>ROLE SUMMARYThe Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle. ROLE PROFILEEnsure that the highest levels of customer service are delivered by the entire store team at all times. Create innovative approaches to attract new customers, expand store traffic, and enhance profitability. Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales. Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail. Ensure all Company Health & Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner. Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management. Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.<br>REQUIREMENTS4 – 5 years’ industry experience with Managerial Background experience A proven record of maximizing business performance Thinks Customer – Has a good understanding of main customer segments and helps team to understand them. Solicits customer feedback and ensures customer expectations are exceeded. Actively encourages “customer first” mindset. Leads the Way – Understand market trends and impact of value drivers directly affecting areas of responsibility (sector, function, geography). Ensures right resources are mobilized to ensure delivery. Prioritizes and allocates work among team members in Drives Impact – Make informed decisions and clearly communicates rationale behind them. Proactively identify and seek relevant information and data from team to make decisions. Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made. Makes hard decisions, knows when to make a call versus delegating upwards<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
Title: Store Manager<br>About the company:Headquartered in Dubai, United Arab Emirates, Damas Jewellery is the leading jeweller in the Middle East with its foundation dating back to 1907. Today, it operates 300 stores across the GCC and employs more than 2000 people. Over 40 prestigious international brands are part of Damas Jewellery’ varied portfolio alongside its own branded in-house collections, offering customers a wide range of designs suited to all occasions. Website: http://www.damasjewellery.com<br>Role overview and responsibilities:The Store manager is responsible for managing the sales, profitability, operations, asset protection and people function of the stores within the given territory. He/she is responsible to motivate, train and inspire their team to achieve productivity and sales goals.<br>Key Performance Indicators:Achieving the sales targets To achieve the store target and sales KPIEnsure that the store meets DAMAS standards Excellent product knowledge of own products and competitor products Ensure excellent display of customer service in store following the DSCEStock control – maintain 100% stock accuracy Ensure that all staff adhere to store and work timings with regular and punctual attendance. Principle Accountabilities To keep the store keys safely under own custody. Ensure store timings, work schedule and staff break time are strictly followed by all staff. Ensure the outlet strictly follows the DAMAS standards in terms of tidiness, product display, store security, etc. Communicate the sales plan to team members and ensure targets are achieved; ensure all sales persons contribute towards target achievement. Ensure accuracy and proper functioning of weighing scales, calculators, Diamond tester and all other equipment's. To ensure that regular counting of items (gold bars, gold coins and certified diamonds) and printing of reports as per the procedures provided by Audit is followed in the store. Ensure all customers are attended to by the Sales staff & customer requirements and aspirations are understood. Ensure proper product and price information is given to the customer; assist the sales person in case of difficulty. Ensure complete adherance to the store operational procedures (Blue Print). Monitor the Repair Order register / navision and follow-up for timely delivery; ensure required customer requirements are fulfilled Ensure invoicing is done accurately and no discrepancies in cash/credit transactions. Check bookings done by customers and update atleast twice a month. Carry out inspection of all jewellery once receive, on display or kept in the back-up stock, and identify, separate and sort all products that require any attention e.g. cleaning, polishing, rhodium, etc and remove non-conforming products from display/stock for necessary arrangement. To ensure availability of adequate quantities of all packing materials for branded and non-branded jewellery, including boxes, pouches, carry bags, etc. Store these in a proper location and report low inventory or non-availability of any items to concerned division immediately. Participate in stock-taking exercises. Keep self aware of and have complete knowledge of current market trends. Ensure all Security standards (related to CCTV, security alarms, etc) are being met. Maintain all petty cash expenses of the store as per Finance Department guidelines and ensure all expenses are submitted by time after due approvals/verification. Ensure that all the staff follow the good grooming as per the manual provided by HR. Handle the staff grievances in line with HR policies. Ensure staff motivation and energy level are high. Conduct Performance Appraisal yearly for team members following DAMAS standards. Develop a talent pipeline.<br>Requirements:Bachelor's or equivalent degree preferred Minimum of 3 years’ experience in retail and team management. Strong communication skills in English and Arabic Strong skills in public relations and team leadership.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>1 - Planning and Duties:</strong></p><ul><li>Translating the Bank Strategies into short and long term action plans and implementing them with coordination with his/her subordinates.</li><li>Supervising the formulation of the plans and programs that aim to enhance the development of the department, in accordance with the approved strategies.</li><li>Monitoring the technical performance of the department and setting performance and productivity standards for units under supervision.</li><li>Preparing the Branch Local Sales Plan.</li><li>Distributing sales targets for each product/ service and for each employee, and setting standards to evaluate performance.</li><li>Conducting regular meetings with the branch employees to discuss circulars, new programs, and to set targets for all concerned employees.</li><li>Conducting monthly meetings to compare current performance with expected one, recognize achievements and deviations, identify reasons behind deviations, correct deviations, and to set plans for the next month.</li><li>Attending periodic meetings with management and preparing presentations of the Branch achievements either financial ones or non financial ones.</li><li>Following up any sales opportunity initiated by employees through sending referrals.</li><li>Participating in setting the Branch budget in coordination with the concerned departments, supervising adherence to it, identifying deviation if any, and correct any deviation if any.</li></ul><p><strong>2 - Transaction Processing And Control:</strong></p><ul><li>Managing & directing the activities related to reviewing and auditing the branch daily portfolio, monitoring the clients accounts and auditing daily cash operations</li><li>Supervising tellers activities including preparing transactions and applications, reviewing and auditing the applications and ensuring forwarding them to the concerned parties in a timely manner.</li><li>Providing support & advice for the branch employees, evaluating branch performance, participating in identifying training needs according to training requirements and forwarding reports to the direct manager.</li><li>Directing activities and procedures related to Retail Banking through supervising the implementation of the of daily plans and programs.</li><li>Supervising the customer services employees, ensuring clarifying the services offered, monitoring how employees deal with clients and coordinating with head office to solve problem and complains.</li><li>Supervising executing customers applications such as opening accounts, deposits and withdraws, checks deposits, accepting loans, issuing remittances and others, and following up executing them in coordination with central operations.</li><li>Performing other duties related to the job as assigned by the Direct Manager.</li><li>Meeting regularly with subordinates and assigning tasks and activities and ensuring it s effective implementation and compliance with endorsed procedures.</li><li>Following up training needs of subordinates and evaluating the outcomes of training courses, and following-up on employee administrative affairs such as: vacations, leaves etc.</li><li>Keeping keys, and pin numbers under custody secure.</li></ul><p><strong>3 - Service Quality</strong></p><ul><li>Maximize departmental production and minimize faults made by staff</li><li>Ensures timely posting of all transactions ( Cash area & Customer service area)</li><li>Supervising handling customers complaints in an appropriate manner, contributing in solving important ones, and ensuring achieving customers satisfaction.</li><li>Receiving the branch VIP customers, assisting the branch manager in managing the external relationships for the benefit of promoting AlRajhi Bank and the banking services offered creating new opportunities to enhance the branch profit.</li></ul><p><strong>4 - Reports</strong></p><ul><li>Reviewing internal and external auditing reports and following up solving any pending issues in this regard.</li><li>Preparing periodic reports with respect to the division's activities and achievements to be submitted to his/her Direct Manager.</li></ul><p><strong>5 - People Management:</strong></p><ul><li>Manage and oversee team performance through performance planning, coaching and feedback, also to develop the skills and competencies required for effective individual professional and personal career growth.</li><li>Direct and ensure the effective achievement of functional objectives through leadership.</li></ul><p><strong>6 - Policies, Processes & Procedures:</strong></p><ul><li>Implements approved departmental policies, processes, procedures and provides instructions to subordinates and monitors their adherence so that work is carried out in a controlled manner.</li></ul><p><strong>7 - Anti-fraud prevention:</strong></p><ul><li>Adherence to all regulations and control functions within the bank in order to ensure that governance, Audit, risk and compliance, fraud detecting and combating matters are carried out</li></ul><p><strong>8 - Operations:</strong></p><ul><li>Ensure that DMS documents are migrated</li><li>Implementing instructions for filing suspicions of money laundering and fraud</li><li>Working to achieve the branch s goals as one team (sales - balances - service and waiting time - internal audit - risks - compliance and anti-money laundering - customer satisfaction).</li><li>Implementing Central Bank instructions, managing operations, anti-fraud, compliance, anti-money laundering, operational risks, internal audit, security and safety instructions, following up on branch employees compliance with branch network manuals, ensuring the accuracy of circulars and reports. It is explained to the employees and they review my portal website.</li><li>Implementing the clean office policy and keeping covenant</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Educational qualification requirement: Diploma or higher Preferably in one of the following fields:<ul><li>Business Administration</li><li>Finance</li><li>Accounting</li><li>Economics</li></ul></li><li>Minimum Experience:<ul><li>7 - 15 years progressive professional experience in Banking from which at least 2 years experience at a managerial level.</li></ul></li><li>Job-Specific Skills:<ul><li>Leadership skills</li><li>Managerial & Planning skills</li><li>Decision making</li><li>Communication skills</li><li>Coordinating and Following-up abilities</li><li>Problem solving</li><li>Customers Relationship Management</li><li>Strategic planning skills</li><li>Management by Objectives (MBO)</li><li>Negotiating and convincing skills</li><li>Time management skills</li><li>Knowledge of Al Rajhi Bank s procedures and systems</li><li>Knowledge of SAMA & CBJ regulations</li><li>Knowledge in Jordanian and international market developments</li><li>Knowledge of Al Rajhi Bank s products and services</li><li>Knowledge of Legal issues pertinent to the Banking sector</li><li>Knowledge of Jordanian Market; its social and economical aspects</li></ul></li></ul><p></p></section>
SOHO drives the success of ALO and AMIRI that is a boutique lifestyle retailer representing a generation of consumers seeking innovative concepts, digital accessibility, and a strong sense of social community. At ALO, we inspire mindful movement, wellness, and a fusion of physical practice with conscious living. We create advanced activewear and clean beauty solutions, with eco-aware, solar-driven production, all while bringing yoga and mindfulness to millions. Together, we elevate health, happiness, and global well-being driven by our shared passion, innovation, and commitment to diversity.<br>THE TEAMThe Store Manager acts as a true business owner for the store, leading, managing, and continuously developing all aspects of the business. They are accountable for fostering a positive and high-performing work environment aligned with the company’s mission and values. They are responsible for consistently achieving sales and profitability targets, driving operational excellence, upholding merchandising standards, and developing a strong operation and sale team. Previous luxury retail experience and the ability to effectively manage peak/seasonal business periods are considered strong assets, particularly in maintaining elevated service standards and commercial performance.<br>POSITION RESPONSIBILITIESBusiness Leader Develop and execute the store’s retail strategies Local market knowledge of clientele base and brand competitors Aware of business trends that relate to the success of the store Demonstrate strong business acumen through KPI’s to develop and support business driving strategies Lead team by leveraging company tools, incentives & strategies to support meeting sales goals People Leader Ensure that the store team exudes Alo's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction Establish internal & external pipeline through succession planning and recruitment strategy Operations Leader Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies Oversee and support execution of key operational and visual guidelines Champion strong visual standards for the salesfloor by leveraging business performance data Support a safe work environment and efficient operation Business Partner Collaborate with cross-functional business partners to support organizational goals Be a brand ambassador and create a store culture that aligns with Alo’s mission Demonstrate an ability to navigate the organization with a balance of business need and brand culture Create and implement effective communication strategies throughout store<br>CULTURE OF VALUE AND WORKING ENVIRONMENTWe firmly believe that our employees represent our most invaluable asset. Consequently, we are dedicated to enhancing their happiness, and overall well-being through a robust and comprehensive benefits package that exceeds conventional offerings. Our ambition is to cultivate a nurturing culture that fosters unwavering loyalty, steadfast commitment, and a profound sense of belonging, and we take immense pride in realizing this vision. Work envıronment Young and Dynamic work environment, with a wide space for professional growth Location On-Site Salary and Benefits SOHO offers a competitive package in line with the industry competitors high average with incentive bonus<br><br>PREFERRED QUALIFICATIONSTo be successful for this role, you need to have:10+ years of retail or related industry leadership experience Working knowledge of MS Office (Word, Excel and Outlook) Extraordinary interpersonal and communication skills, both verbal and written Agile with the ability to handle multiple tasks in a changing environment Highly Motivated by driving business in a fast-paced, innovative environment Business owner mindset with an entrepreneurial spirit Independent work ethic, time management skills, and personal accountability Aligns with and embodies Alo’s guiding principles Ability to lift, push, carry or otherwise move up to 50 pounds Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder Ability to stand and move for an entire shift<br>Success attributes:Professionalism: Maintains a high level of professionalism and demonstrates integrity and respect. Adaptability: Able to adapt to the changing needs of the business and respond to challenges with a positive attitude. Proactiveness: Takes initiative and acts with confidence, working towards the achievement of boutique goals and objectives.<br>BE A PART OF OUR STORYAt SOHO, we invite you to embark on a rewarding journey where your talents are not only recognized but celebrated. As a member of our dynamic team, you will play a crucial role in shaping the future of luxury retail while enjoying a supportive and empowering work culture. If you are ready to make a meaningful impact in an exciting environment, we look forward to welcoming you to our team!
SOHO drives the success of ALO and AMIRI that is a boutique lifestyle retailer representing a generation of consumers seeking innovative concepts, digital accessibility, and a strong sense of social community. At ALO, we inspire mindful movement, wellness, and a fusion of physical practice with conscious living. We create advanced activewear and clean beauty solutions, with eco-aware, solar-driven production, all while bringing yoga and mindfulness to millions. Together, we elevate health, happiness, and global well-being driven by our shared passion, innovation, and commitment to diversity.<br>THE TEAMThe Store Manager acts as a true business owner for the store, leading, managing, and continuously developing all aspects of the business. They are accountable for fostering a positive and high-performing work environment aligned with the company’s mission and values. They are responsible for consistently achieving sales and profitability targets, driving operational excellence, upholding merchandising standards, and developing a strong operation and sale team. Previous luxury retail experience and the ability to effectively manage peak/seasonal business periods are considered strong assets, particularly in maintaining elevated service standards and commercial performance.<br>POSITION RESPONSIBILITIESBusiness Leader Develop and execute the store’s retail strategies Local market knowledge of clientele base and brand competitors Aware of business trends that relate to the success of the store Demonstrate strong business acumen through KPI’s to develop and support business driving strategies Lead team by leveraging company tools, incentives & strategies to support meeting sales goals People Leader Ensure that the store team exudes Alo's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction Establish internal & external pipeline through succession planning and recruitment strategy Operations Leader Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies Oversee and support execution of key operational and visual guidelines Champion strong visual standards for the salesfloor by leveraging business performance data Support a safe work environment and efficient operation Business Partner Collaborate with cross-functional business partners to support organizational goals Be a brand ambassador and create a store culture that aligns with Alo’s mission Demonstrate an ability to navigate the organization with a balance of business need and brand culture Create and implement effective communication strategies throughout store<br>CULTURE OF VALUE AND WORKING ENVIRONMENTWe firmly believe that our employees represent our most invaluable asset. Consequently, we are dedicated to enhancing their happiness, and overall well-being through a robust and comprehensive benefits package that exceeds conventional offerings. Our ambition is to cultivate a nurturing culture that fosters unwavering loyalty, steadfast commitment, and a profound sense of belonging, and we take immense pride in realizing this vision. Work envıronment Young and Dynamic work environment, with a wide space for professional growth Location On-Site Salary and Benefits SOHO offers a competitive package in line with the industry competitors high average with incentive bonus<br><br>PREFERRED QUALIFICATIONSTo be successful for this role, you need to have:10+ years of retail or related industry leadership experience Working knowledge of MS Office (Word, Excel and Outlook) Extraordinary interpersonal and communication skills, both verbal and written Agile with the ability to handle multiple tasks in a changing environment Highly Motivated by driving business in a fast-paced, innovative environment Business owner mindset with an entrepreneurial spirit Independent work ethic, time management skills, and personal accountability Aligns with and embodies Alo’s guiding principles Ability to lift, push, carry or otherwise move up to 50 pounds Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder Ability to stand and move for an entire shift<br>Success attributes:Professionalism: Maintains a high level of professionalism and demonstrates integrity and respect. Adaptability: Able to adapt to the changing needs of the business and respond to challenges with a positive attitude. Proactiveness: Takes initiative and acts with confidence, working towards the achievement of boutique goals and objectives.<br>BE A PART OF OUR STORYAt SOHO, we invite you to embark on a rewarding journey where your talents are not only recognized but celebrated. As a member of our dynamic team, you will play a crucial role in shaping the future of luxury retail while enjoying a supportive and empowering work culture. If you are ready to make a meaningful impact in an exciting environment, we look forward to welcoming you to our team!
<p><h4>Who we are</h4>
<p>We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.</p>
<p>To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.</p>
<h4>What you'll be doing</h4>
<p>At Chalhoub, creativity is a team effort! Working as a Store Manager you are responsible for driving the store business, building a base of loyal VIP customers by recruiting and retaining them, managing the team and ensuring full adherence to the brand’s guidelines and store processes.</p>
<h4>Key responsibilities</h4>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team</li>
<li>Think hybrid by leveraging all types of point of sales online and offline</li>
<h4>Team leadership and development</h4>
<li>Provide a clear vision to the team about the business and store’s vision and key directions</li>
<li>Identify, recruit, develop and retain strong talents</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner</li>
<h4>Customer experience</h4>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital), the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them</li>
<h4>Operational excellence</h4>
<li>Ensure all sales and operational policies and procedures are followed and maintained in the store</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.) and ensure the team is well versed with it or otherwise trained on it</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours</li>
<h4>What you'll need to succeed</h4>
<li>3-5 years of experience as store manager or supervisor</li>
<li>Fluent in both Arabic and English</li>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p></p><p></p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p>
<h4>What you’ll need to succeed</h4>
<ul>
<li><strong>Team leadership:</strong> Experience in managing and developing a sales team</li>
<li><strong>Business acumen:</strong> Demonstrated success in meeting or exceeding sales targets</li>
<li><strong>Clienteling expertise:</strong> Proven ability to manage and expand a client book using CRM tools</li>
<li><strong>Communication & language skills</strong></li>
<li><strong>Mandatory:</strong> Fluency in English</li>
<li><strong>Styling & product knowledge</strong></li>
<li>In-depth understanding of luxury fashion trends, materials, and craftsmanship</li>
<li>Ability to provide expert styling advice and personalized wardrobe curation</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p>
<h4>What you’ll need to succeed</h4>
<p><strong>Drive the business.</strong><br>
Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.<br>
Define, execute and monitor the store action plan to achieve sales targets and KPIs.<br>
Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</p>
<p><strong>Team leadership and development.</strong></p>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>At Chalhoub, creativity is a team effort! Working as a Store Manager you are responsible for driving the store business, building a base of loyal VIP customers by recruiting and retaining them, managing the team and ensuring full adherence to the brand’s guidelines and store processes.</p>
<h4>Key Responsibilities</h4>
<ul>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.</li>
<li>Think hybrid by leveraging all types of point of sales online and offline.</li>
</ul>
<h4>Team Leadership and Development</h4>
<ul>
<li>Provide a clear vision to the team about the business and store’s vision and key directions.</li>
<li>Identify, recruit, develop and retain strong talents.</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li>
</ul>
<h4>Customer Experience</h4>
<ul>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital), the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li>
</ul>
<h4>Operational Excellence</h4>
<ul>
<li>Ensure all sales and operational policies and procedures are followed and maintained in the store.</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.) and ensure the team is well versed with it or otherwise trained on it.</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li>
</ul>
<h4>What you'll need to succeed</h4>
<p>5 years of experience as Store Manager in retail.</p>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in Your Application Process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<ul><li>Lead and manage all daily branch operations to ensure achievement of sales and service objectives.</li><li>Develop and motivate the team through continuous training and effective guidance.</li><li>Ensure compliance with company policies and quality procedures and customer service standards.</li><li>Manage budgeting and expenditures to achieve optimal operational efficiency.</li><li>Build strong relationships with key clients and the local community to enhance the branch's reputation.</li></ul><p><br></p><p>Oversee all daily branch operations and ensure the achievement of operational and commercial objectives, such as increasing sales, improving service quality, and achieving key performance indicators.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong leadership and effective communication skills.</li><li>Ability to strategize and make decisions.</li><li>Skills in data analysis and market research to identify sales opportunities.</li><li>Experience in managing daily operations and achieving sales targets.</li></ul></div>
The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.<br>Responsibilities Set and execute sales performance goals to increase profitability Hire, train, and assess store employee's productivity and performance Maintain orderly, presentable appearance of the store Oversee stock and store operations<br>Qualifications<br>High school education or equivalent experience2+ years' store management experience Customer centric with a positive attitude
The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.<br>Responsibilities Set and execute sales performance goals to increase profitability Hire, train, and assess store employee's productivity and performance Maintain orderly, presentable appearance of the store Oversee stock and store operations<br>Qualifications<br>High school education or equivalent experience5+ years' store management experience Customer centric with a positive attitude
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ol><li><p>Oversee daily print production operations</p></li><li><p>Manage UV, DTF, CNC, Laser, and large-format printing machines</p></li><li><p>Plan, schedule, and monitor production workflows</p></li><li><p>Supervise operators, helpers, and designers</p></li><li><p>Ensure quality control and timely delivery of jobs</p></li><li><p>Prepare quotations and coordinate with clients</p></li><li><p>Troubleshoot production and machine-related issues</p></li><li><p>Monitor inventory, materials, and wastage</p></li><li><p>Track production performance and operational efficiency</p></li><li><p>Maintain workplace safety and production standards</p></li><li><p>Coordinate installation and delivery activities</p></li><li><p>Drive continuous process and productivity improvements</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Proven experience in printing, signage, or advertising production</p></li><li><p>Hands-on expertise with UV, DTF, CNC, Laser, and large-format printing equipment</p></li><li><p>Previous experience managing a print shop or production facility</p></li><li><p>Strong knowledge of production planning and workflow management</p></li><li><p>Understanding of job costing, materials, and profit margins</p></li><li><p>Strong leadership and team management skills</p></li><li><p>Excellent problem-solving and decision-making abilities</p></li><li><p>Professional client communication and relationship management skills</p></li><li><p>Ability to work independently with minimal supervision</p></li><li><p>Strong organizational and time-management skills</p></li><li><p>Proficiency in basic computer and production management software</p></li><li><p>Results-oriented, proactive, and highly accountable mindset</p></li><li><p>Fluent in English; Arabic is an advantage</p></li><li><p>Valid Saudi driving license is preferred</p></li><li><p>Currently based in Saudi Arabia is preferred</p></li></ul><br><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Role & responsibilities . 1. Manage daily attendance, leave records, and availability of site engineers. 2. Ensure leave requests are approved by the respective Project Manager before processing. 3. Coordinate deployment and mobilization of engineers to new project sites. 4. Collect and share project and site activity information with engineers before deployment. 5. Coordinate with the Technical Support Team to provide technical assistance to site engineers whenever required. 6. Follow up with engineers daily to collect work progress updates and maintain status reports. 7. Prepare and share daily project status updates with customers and internal management teams. 8. Maintain good customer relationships and act as the primary point of contact for project coordination activities. 9. Prepare and submit invoices to customers and follow up for invoice acknowledgment and payment processing. 10. Verify engineer timesheets and maintain project documentation records. 11. Coordinate procurement activities and follow up with engineers and vendors for material requirements and deliveries. 12. Attend customer meetings and provide project progress updates and action plans. 13. Support business development activities by identifying new opportunities and assisting in securing new projects and service orders. 14. Ensure smooth communication between customers, engineers, project managers, and internal teams for successful project execution.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>1. Previous experience in Project Coordination, Project Management, Site Coordination, or Resource Management roles is preferred. 2. Experience in Electrical Protection Systems and SCADA projects will be an added advantage. 3. Strong communication and customer relationship management skills. 4. Ability to coordinate multiple projects and engineers simultaneously. 5. Good knowledge of project documentation, timesheet management, invoicing, and reporting processes. 6. Experience in handling customer meetings and preparing project status reports. 7. Proficiency in Microsoft Excel, Word, and email communication. 8. Ability to work independently and handle multiple priorities in a fast-paced environment. 9. Candidates with prior experience in the Power, Electrical, Protection, or SCADA industry will be preferred.</p><p></p></section>
This is your opportunity to become a core part of On’s Retail team and take on the responsibility to lead On's second location in KSA.<br>This store is our first store in Jeddah, KSA. On will rely on you to help co-define the various store operation processes ahead of the opening. That includes supporting our Talent team in hiring a dream team of service-minded Sales Advisors who will under your leadership run the store on a daily basis.<br>Once the doors have opened, you will be in charge of the store's overall performance and delivering exceptional customer service every day. You will oversee all store related operations from inventory to IT systems to customer flows, as well as all internal team related responsibilities and external partnerships (e.g. community building).<br>Your team:As you might expect from a young consumer brand, On store is a fast-paced place to be. Together with your store team and leadership as well as the global DTC Retail team, you will help to revolutionize conventional retail business and deliver the WOW to our customers on a daily basis. More about on store teams in this video Meet The Retail Store Team<br>Your mission:Continuously embrace and communicate On's values and brand philosophy in team and customer interactions. Hire & Manage schedules for all store advisors, collaborate with our Human Capital team for talent management & development (e.g. recruiting, onboarding, performance management, training and career progression). Establish and build external partnerships to boost community engagement. Take responsibility and create business drivers for store performance and monitoring of relevant store KPIs. Oversee inventory management and BoH (Back-of-House) processes and FoH (Front-of-House) operations for exceptional customer service. Support piloting, innovation and implementation of new retail solutions. Execute product strategy and work closely with our sales planning and retail marketing team for optimize sales funnel & visual merchandising. Responsible for overall store compliance to ensure brand standards and company policies are implemented.<br>Your story:3+ year of experience within a retail work environment on a similar role. Strong communication and interpersonal skills. Ability to take initiative, learn quickly, and work both independently and as part of a team. Eye for maintaining outstanding store condition. Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business. Experience using Data visualization tool (such as Cegid, SAP Retail, Sales Force). Ability to read, write and speak English fluently.<br>What’s next? If you’re proud of your past successes, but your future excites you more, then let us be a part of it—apply Now!<br>NOTE — Only shortlisted applicants will be contacted. Thank you for your interest in joining our team.