Store manager Jobs in Saudi

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Objective of the Position</b></p><p>Oversee operational performance across branches, ensuring the achievement of business objectives, enhancing operational efficiency, and improving customer experience, while monitoring employee performance and adherence to established policies and procedures.</p><p><b>Responsibilities</b></p><ul><li>Supervise daily operational workflows in all branches and ensure compliance with established operational policies and procedures.</li><li>Monitor the achievement of business objectives and prepare necessary plans to increase revenues and improve performance.</li><li>Analyze branch performance reports and performance indicators, recommending corrective actions and procedures.</li><li>Conduct regular field visits to branches to ensure quality of operations and service levels.</li><li>Monitor the performance of branch managers and staff, providing continuous guidance, training, and evaluation.</li><li>Ensure branches are equipped with necessary products, supplies, and materials.</li><li>Monitor inventory levels and reduce waste and loss in coordination with the relevant management.</li><li>Address customer complaints and work on improving their satisfaction levels.</li><li>Coordinate with various departments to ensure operational efficiency.</li><li>Prepare and elevate periodic reports related to branch performance, operational efficiency, challenges, and recommendations.</li><li>Monitor the execution of marketing campaigns and promotional activities within branches.</li><li>Ensure compliance with quality standards, food safety, and occupational health and safety regulations.</li></ul><p><b>Required Qualifications</b></p><ul><li>Bachelor's degree in Business Administration, Marketing, or any relevant field, preferably with a relevant certification and practical experience.</li><li>Experience of no less than <b>3 years</b> in branch supervision or managing operations, preferably in the hospitality, restaurant, or retail sector.</li></ul><p><b>Authorities</b></p><ul><li>Distribute tasks and monitor their execution within branches.</li><li>Evaluate employee performance and enhance related recommendations for development or administrative procedures.</li><li>Propose operational plans and strategies to improve performance.</li><li>Implement daily operational procedures within the limits of granted authorities.</li></ul><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Achievement rate of business objectives.</li><li>Branch growth compared to previous periods.</li><li>Average sales value per branch.</li><li>Customer satisfaction level.</li><li>Compliance with operational and quality standards.</li><li>Rate of waste and losses.</li><li>Results of branch evaluations and field visits.</li><li>Employee compliance with procedures and policies.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills</b></p><ul><li>Leadership and team management.</li><li>Planning, organization, and time management.</li><li>Data analysis and report preparation.</li><li>Sales skills and achieving targets.</li><li>Customer service and problem-solving.</li><li>Communication and negotiation skills.</li><li>Proficiency in using Point of Sale (POS) systems and <b>Microsoft Office</b>, especially <b>Excel</b>.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Mohammed Khalaf Al-Otaibi Group is a company that owns and operates a chain of well-established brands in the restaurant and café industry, delivering high-quality dining experiences and exceptional service across its outlets.</p><p>We are seeking a highly motivated and experienced <b>Multi-Unit Manager</b> to oversee and manage multiple restaurant and café branches. The ideal candidate will possess strong operational leadership skills, extensive experience in the Food &amp; Beverage industry, and a proven ability to drive business performance while ensuring full compliance with operational and regulatory requirements.</p><p>Key Responsibilities</p><ul><li>Oversee the day-to-day operations of multiple restaurant and café branches.</li><li>Ensure consistent implementation of company standards, operational procedures, and customer service excellence across all locations.</li><li>Monitor branch performance, sales, profitability, labor costs, and operational KPIs.</li><li>Lead, coach, and develop Branch Managers and their teams.</li><li>Conduct regular branch visits, operational audits, and performance reviews.</li><li>Develop and implement action plans to improve operational efficiency and profitability.</li><li>Ensure compliance with Saudi Labor Law and company employment policies.</li><li>Ensure all branches comply with Balady regulations, municipality requirements, and licensing standards.</li><li>Maintain the highest standards of food safety, hygiene, health, and occupational safety.</li><li>Coordinate with government authorities and support branches during inspections and audits.</li><li>Manage staffing requirements, workforce planning, and employee performance.</li><li>Support new store openings, branch expansions, and operational improvement initiatives.</li><li>Prepare operational reports and provide recommendations to senior management.</li></ul><p>Requirements</p><ul><li>Minimum 4 years of experience managing multiple branches within the Food &amp; Beverage industry.</li><li>Previous experience with leading restaurant and café brands such as Barn’s, Dunkin’, Americana, Kudu, Half Million, or similar concepts.</li><li>Strong knowledge of restaurant and café operations.</li><li>Thorough understanding of Saudi Labor Law, Balady regulations, food safety requirements, and health &amp; safety standards.</li><li>Proven leadership and team management experience.</li><li>Ability to manage multiple locations and achieve operational and financial targets.</li><li>Valid Saudi driving license.</li><li>Willingness to travel frequently between branches.</li><li>Religion ; Muslim</li></ul><p>Salary :6000 to 7000 Riyal</p><p>If you have a successful track record in managing multiple restaurant or café locations and are passionate about operational excellence, we encourage you to apply and join our growing team.</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Skills</p><p>Customer Experience and Service Excellence</p><p>Food Safety and Hygiene Compliance</p><p>Health &amp; Safety Management</p><p>Knowledge of Saudi Labor Law and Employment Regulations</p></div>

JOB PURPOSE:<br>The Field Sales Representative operates as the frontliner for the Sales operations team in terms of ensuring timely sales orders, target achievements and fulfilling the operational fundamentals at store level. The FSR’s role is critical to drive sales and business consistency across all the key stores of the customers (retailers)<br>DUTIES AND RESPONSIBILITIES:<br>1) Sales & Customer Management• Action and achieve the monthly sales targets reflected by customer and city across the defined range• Ensure the timely regular orders by customer are initiated as per the process to avoid delays in invoicing and supply• Coordinate and closely follow up on the promo order quantities to ensure that the promotions are invoiced/ executed as per the weekly plans• Drive and execute the weekly store visit journey plan to coordinate customer needs and follow progress at store level• Align on the minimum/maximum ordering bracket by SKU to ensure sufficient stock are allocated to each store to avoid out of stocks• Work closely and drive business relationships with the category and store managers to drive a stronger operational alignment on the brands<br>2) Execution & Trade Activity Follow Up• Ensure the business fundamentals (availability, visibility, pricing & promotions) are implemented across the visited stores as per the principles• Align with the store category managers on all upcoming activities to confirm full coordination between head office and store level to avoid any gaps that would lead to missed opportunities• Drive and ensure the timely implementation of the weekly promotions (both on flyer and instore) while reporting to management any issues to action urgently• Collaborate on daily basis with the merchandising team about store progress and gaps to be fixed to ensure 100% implementation of the trade execution guidelines (especially on availability, home shelf placement & off shelf displays)• Accountable to align with the agency field team in periods of Activations to ensure the store is well prepared to drive the needed ROI during & post activity<br>3) Trade and Competition Reporting• Report new customer store openings with their details to include them withing the customer data base and weekly coverage for sales & store visits• Report any store closures to ensure that they are removed from the database and respective journey plan visits/coverage• Share primary feedback on implemented promotions across the key stores to assess the implemented plans and recommend action(s) at outlet level to enhance performance• Report key initiatives implemented by competition in terms of special discounts, thematic displays, new launches, etc.. for internal assessment and reflection of the Customer Marketing and Sales teams• Consolidate and share feedback related to customers in terms of planned events, launches, expansions, etc..for consideration during planning process<br><br>EDUCATION & EXPERIENCE REQUIREMENTS:<br>Professional Background: A minimum of 3 years of sales experience in a similar role Proven experience in achieving Sales targets and driving regional growth in Key Accounts Exposure to instore promotions and trade activities (regular & seasonal)<br>Mindset Highly curious and willing to learn in an entrepreneurial scope Passionate and has the drive to growth individually and with a team Ownership mindset; proactive in identifying problems and solving them Ability to simplify complexity and communicate clearly<br>Functional Competencies Customer centricity - acts with customers in mind; establishes and maintains effective relationships with key stakeholders and gains their trust and respect Team player though managing expectations and driving alignments towards set objectives Negotiation skills – proven ability to secure and execute customer plans at store level (with category & store managers)

<h3 >About the District Manager Role</h3> <p >Adidas is seeking a <strong >District Manager</strong> to oversee the operations and performance of multiple retail stores within a designated geographic area. This full-time position is based in Riyadh, Saudi Arabia. The primary objective of this role is to drive sales, achieve financial targets, and ensure an exceptional customer experience across all stores under supervision.</p> <h3 >Leadership and Team Development</h3> <ul > <li >Define appropriate staffing levels for each store to ensure service excellence and meet standards in Sales Per Hour, Personal Expenses, and NPS.</li> <li >Lead the recruitment process for Store Managers, ensuring high-quality staff acquisition.</li> <li >Ensure adequate team training across all stores, fostering a culture of continuous improvement and personal development.</li> <li >Support Store Managers' career development and implement succession planning.</li> <li >Manage store team performance, serving as a role model, setting expectations, providing recognition, and handling conflicts constructively.</li> <li >Ensure stores maintain a high level of customer service, focusing on satisfaction and loyalty.</li> <li >Address customer complaints and issues promptly and professionally.</li> <li >Promote a welcoming and inviting in-store atmosphere.</li> </ul> <h3 >Operational Excellence and Merchandising</h3> <ul > <li >Ensure every store adheres to local labor and Health and Safety laws, as well as Adidas policies.</li> <li >Drive store operational excellence, ensuring compliance with House of Retail principles, proper back-of-house setup, and implementation of retail key operating procedures.</li> <li >Accountable for store stock management, including inventory controls, SOH, and shrinkage.</li> <li >Execute the District Manager checklist regularly as part of the store visit procedure to reflect the real status of each store.</li> <li >Support store openings and closure projects, collaborating with Real Estate and Store Development teams.</li> <li >Ensure appropriate product placement on the sales floor, with a focus on best sellers.</li> <li >Partner with Store Managers and Visual Merchandisers to maintain a consistent and appealing store look.</li> </ul> <h3 >Financial and Premises Management</h3> <ul > <li >Ensure stores and the district meet financial targets by establishing monthly P&amp;L reviews.</li> <li >Hold accountability for store Net Sales, conversion rate, omnichannel services, personal expenses, and shrinkage.</li> <li >Influence other operating overhead cost items such as cleaning and security services, and store consumables.</li> <li >Provide input for store performance planning as part of the Budget, Forecast, and Integrated Business Planning Processes.</li> <li >Provide regular feedback on service levels for maintenance, security, and cleaning services to relevant stakeholders.</li> <li >Provide regular feedback on store location, trading zone trends, presence of new retailers and competitors, and indicate potential opportunities for relocations or openings.</li> <li >Act as a single point of contact for retail park managers.</li> </ul> <h3 >Collaboration and Strategic Input</h3> <ul > <li >Actively provide feedback to retail back-office functions and stakeholders within assigned projects, representing the 'voice of the consumer' for improving retail operations and channels.</li> <li >Lead the implementation of omnichannel consumer journey experiences and relevant tools to enhance retail experiences in stores.</li> <li >Ensure all stores in the district are visited at least three times per quarter.</li> <li >Key relationships include Retail &amp; Franchise Backoffice functions, Finance &amp; HR Retail, Zone/cluster local teams, influencers, communities, local assets, landlords, mall/centers management, and other Senior District Managers Retail Europe.</li> </ul> <h3 >Candidate Profile</h3> <p >The ideal candidate will possess <strong >5-10 years of experience</strong> in retail management, preferably in a multi-store or district management capacity. This role requires strong leadership capabilities, a proven track record in driving sales and achieving financial targets, and a deep understanding of retail operations, merchandising, and customer experience principles. The ability to manage diverse teams, ensure operational compliance, and provide strategic input on market trends is essential.</p>

<h3 >About the Role</h3> <p >Al Futtaim Group is seeking an <strong >Area Manager</strong> to oversee and manage administrative functions across multiple stores in Jeddah. This full-time position requires an individual with 5-10 years of experience to ensure compliance with company policies and procedures, support store management, and contribute to operational excellence.</p> <h3 >Role Overview</h3> <p >The Area Manager will be responsible for administering all administrative work functions, enforcing compliance, and minimizing business risk. The role involves supporting store management through efficient processes and training, contributing to daily operations, and playing a key part in system development, policy implementation, business development, and ensuring process and compliance across all locations.</p> <h3 >Key Responsibilities</h3> <ul > <li >Monitor administration office activities across all locations to ensure adherence to company policies and Standard Operating Procedures (SOPs).</li> <li >Support store management teams by providing training to users on store operating systems to minimize discrepancies.</li> <li >Assist with investigations and reporting of till discrepancies to the General Manager.</li> <li >Ensure stock takes and physical inventory counts are conducted according to SOPs and provide assistance in investigations as required.</li> </ul> <h3 >Policy and Process Development</h3> <ul > <li >Develop and implement store procedures in collaboration with the regional office and the Retail Compliance Manager.</li> <li >Review and amend SOPs based on business requirements and internal audit findings.</li> <li >Develop and deliver training on procedures for new territories, ensuring alignment with group and local legislation.</li> <li >Review internal audit reports and support store managers in implementing corrective actions.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >A minimum of <strong >5 to 10 years of relevant experience</strong> in a similar role.</li> <li >Demonstrated ability to manage administrative functions and ensure compliance with policies and procedures.</li> <li >Experience in supporting store operations and training staff on operating systems.</li> <li >Strong understanding of process development and implementation.</li> </ul> <h3 >Application Process</h3> <p >Candidates who meet the specified requirements are encouraged to apply for this full-time Area Manager position in Jeddah.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> <span></span></span><p>Part of the Saudi Sales Team, the Sales Manager - Central Region role is responsible for developing COTY business Across Retail Stores and Duty paid Stores in the Western region. The role requires managing a team of Beauty advisors and managing the day to day Sell-out at the assigned stores.</p><br> <p><strong>Key Job Accountabilities</strong></p><br> <br> <ol> <li><strong>Drive COTY sell-out and build up strong market share</strong></li> </ol> <ul> <li>Be the driving force in increasing the sales performance of COTY Sell OUT.</li> <li>Execute strategies and plans in line with the local deployment to ensure sales and market share targets are met.</li> <li>Achieve monthly sellout And Market share Targets</li> <li>Full responsibility of Store fundamentals (Visibility, availability/ordering, aging stocks, inventory rotation, etc…)</li> <li>Build strong business relationship with Store managers and Staff</li> </ul> <ol> <li><strong>Manage, lead, coach and motivate BA’s</strong></li> </ol> <ul> <li>Manage and lead a team of beauty advisors across retail &amp; Duty Paid stores.</li> <li>Ability to coach, train, motivate, support and maximize output of the Beauty advisors.</li> <li>Sharing the passion for beauty market and COTY brands, to the customers and the BA team</li> <li>Track the individual performance of each BA in a constructive manner</li> <li>Ensure the Team of BAs fulfills their key responsibilities and achieve their Targets.</li> </ul> <ol> <li><strong>Communication and analytics:</strong></li> </ol> <ul> <li>Report field activities, BAs &amp; product performance as well as competitions activities</li> <li>Ability to identify and communicate the required plans needed to deliver the Targets.</li> <li>Ability to prepare presentations and conduct Business reviews/Analysis.</li> <li>Good analytical skills and use of data in the day to day operation.</li> <li>Good communication skills (English &amp; Arabic) with growth mindset.</li> </ul> <p><strong>Essential Skills required</strong></p><br> <br> <ul> <li>Strong communication in both Arabic and English (written and verbal), presentation and organizational skills</li> <li>High selling skills</li> <li>Strong Retail / Business / Commercial sense</li> <li>Beauty Industry affinity &amp; knowledge</li> <li>Proactive attitude</li> <li>Flexibility</li> <li>Detailed and factual</li> <li>Team player</li> <li>Proficient computer skills necessary – Microsoft Office (Word, Excel, PowerPoint, Outlook)</li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 >About the Role</h3> <p >Shawarma Classic is seeking a dedicated <strong >Operations Supervisor Food And Beverage</strong> to join our team in Jeddah. This full-time position is responsible for overseeing the daily operations across multiple branches, ensuring high standards and efficient performance. The salary range for this role is <strong >SAR 7,500 - SAR 11,250</strong>.</p> <h3 >Role Overview</h3> <p >The Operations Supervisor will play a critical role in maintaining and enhancing the operational excellence of Shawarma Classic's branches. This involves ensuring consistent operational efficiency, upholding high service standards, driving sales performance, and maximizing customer satisfaction. The role also requires strict adherence to company policies, procedures, and industry regulations.</p> <h3 >Key Responsibilities</h3> <ul > <li >Oversee daily operations across assigned branches to ensure smooth business flow.</li> <li >Monitor branch performance, including sales, labor productivity, operational costs, and profitability.</li> <li >Ensure compliance with company SOPs, food safety, hygiene, quality, and health &amp; safety standards.</li> <li >Conduct regular branch visits and operational audits to identify gaps and opportunities for improvement.</li> <li >Lead, coach, and develop Branch Managers and operational teams.</li> <li >Set operational targets and track KPIs and performance results.</li> <li >Analyze operational reports and implement corrective and improvement actions.</li> <li >Ensure proper staffing levels, scheduling, attendance, and workforce utilization.</li> <li >Monitor inventory, wastage, stock availability, and cost control measures.</li> <li >Coordinate with HR, Finance, Supply Chain, Marketing, Maintenance, and other departments to resolve operational issues.</li> <li >Ensure consistent customer experience and service quality across all branches.</li> <li >Handle operational escalations and resolve branch-level issues effectively.</li> <li >Support the opening and launch of new branches when required.</li> <li >Identify opportunities to improve processes, reduce costs, and increase operational efficiency.</li> <li >Prepare regular operational reports and provide recommendations to senior management.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor’s degree in Business Administration, Operations Management, Hospitality, or a related field.</li> <li >Minimum of <strong >5+ years of experience</strong> in operations, preferably within restaurants, food &amp; beverage, retail, or multi-branch operations.</li> <li >Previous experience managing multiple branches or locations.</li> </ul> <h3 >Required Skills</h3> <ul > <li >Strong leadership and people-management skills.</li> <li >Strong analytical and problem-solving abilities.</li> <li >Good knowledge of operational KPIs and cost control.</li> <li >Excellent communication and coordination skills.</li> <li >Ability to work effectively in a fast-paced, multi-site environment.</li> <li >Proficiency in Microsoft Office and operational reporting tools.</li> <li >Strong knowledge of SOPs, food safety, and quality standards is preferred.</li> </ul> <h3 >Application Process</h3> <p >We invite qualified candidates to apply for this opportunity to contribute to the operational success of Shawarma Classic.</p>

<h3 >About the Role</h3> <p >Metaforce Trading is seeking a dedicated <strong >Account Manager &amp; Visual Merchandiser</strong> to join their team. This full-time position is based in Jeddah, within the Makkah region of Saudi Arabia. The primary responsibility of this role is to manage key retail accounts across KSA, with a focus on Jeddah and Makkah, while ensuring best-in-class in-store execution for all Metaforce brands.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage relationships with key retailers across Jeddah and wider KSA.</li> <li >Act as the primary contact for store managers and retail operations teams.</li> <li >Conduct regular store visits to ensure product availability, visibility, compliance, and accurate execution of promotions.</li> <li >Review weekly sell-through data, identify opportunities, and implement corrective actions.</li> <li >Support new product launches, promotional initiatives, and replenishment cycles.</li> <li >Implement and maintain brand-approved visual merchandising standards.</li> <li >Ensure displays and fixtures are installed and maintained to premium levels.</li> <li >Capture high-quality images and report on store execution.</li> <li >Train store staff on product features and merchandising expectations.</li> <li >Communicate effectively with internal and external stakeholders.</li> </ul> <h3 >Business Planning and Market Intelligence</h3> <ul > <li >Gather insights from store visits and competitive reviews.</li> <li >Support activation planning and visibility improvements.</li> <li >Recommend enhancements for display, layout, or commercial performance.</li> <li >Provide clear and structured reporting when required.</li> </ul> <h3 >Reporting and Internal Coordination</h3> <ul > <li >Submit weekly store-visit reports.</li> <li >Track store-level and SKU-level sales performance.</li> <li >Coordinate with marketing and operations to ensure timely execution.</li> <li >Maintain clear communication across all departments.</li> </ul> <h3 >Required Experience</h3> <p >Candidates for this role should possess <strong >2-5 years of experience</strong> in a similar account management or visual merchandising capacity, preferably within the retail sector.</p> <h3 >Work Environment and Location</h3> <p >This is a <strong >full-time position</strong> primarily based in <strong >Jeddah</strong>, within the Makkah region of Saudi Arabia. The role involves regular travel to retail accounts across Jeddah and other areas of KSA, including Makkah.</p>

<h3 >About the Role</h3> <p >Metaforce Trading is seeking a dedicated <strong >Account Manager &amp; Visual Merchandiser</strong> to join their team. This full-time position is based in Jeddah, within the Makkah region of Saudi Arabia. The primary responsibility of this role is to manage key retail accounts across KSA, with a focus on Jeddah and Makkah, while ensuring best-in-class in-store execution for all Metaforce brands.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage relationships with key retailers across Jeddah and wider KSA.</li> <li >Act as the primary contact for store managers and retail operations teams.</li> <li >Conduct regular store visits to ensure product availability, visibility, compliance, and accurate execution of promotions.</li> <li >Review weekly sell-through data, identify opportunities, and implement corrective actions.</li> <li >Support new product launches, promotional initiatives, and replenishment cycles.</li> <li >Implement and maintain brand-approved visual merchandising standards.</li> <li >Ensure displays and fixtures are installed and maintained to premium levels.</li> <li >Capture high-quality images and report on store execution.</li> <li >Train store staff on product features and merchandising expectations.</li> <li >Communicate effectively with internal and external stakeholders.</li> </ul> <h3 >Business Planning and Market Intelligence</h3> <ul > <li >Gather insights from store visits and competitive reviews.</li> <li >Support activation planning and visibility improvements.</li> <li >Recommend enhancements for display, layout, or commercial performance.</li> <li >Provide clear and structured reporting when required.</li> </ul> <h3 >Reporting and Internal Coordination</h3> <ul > <li >Submit weekly store-visit reports.</li> <li >Track store-level and SKU-level sales performance.</li> <li >Coordinate with marketing and operations to ensure timely execution.</li> <li >Maintain clear communication across all departments.</li> </ul> <h3 >Required Experience</h3> <p >Candidates for this role should possess <strong >2-5 years of experience</strong> in a similar account management or visual merchandising capacity, preferably within the retail sector.</p> <h3 >Work Environment and Location</h3> <p >This is a <strong >full-time position</strong> primarily based in <strong >Jeddah</strong>, within the Makkah region of Saudi Arabia. The role involves regular travel to retail accounts across Jeddah and other areas of KSA, including Makkah.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Location:</strong> Aster Arabia</p><br><p>To support the execution of integrated marketing strategies</p><p>across category marketing, events marketing, local marketing, Loyalty Marketing and Social</p><p>Media. The role ensures strong brand presence, sales growth, customer engagement, and</p><p>seamless campaign execution across online and offline touchpoints.</p><p>Key Responsibilities</p><p>Category Marketing</p><ul><li><p>Support development and execution of category-wise marketing plans (OTC, skincare, baby</p></li></ul><p>care, wellness, medical devices).</p><ul><li><p>Align promotions with business objectives in coordination with category managers.</p></li><li><p>Plan monthly promotional calendars aligned with sales targets.</p></li><li><p>Manage supplier-funded campaigns and co-marketing activities.</p></li><li><p>Track category performance and campaign ROI.</p></li><li><p>Ensure POS materials and in-store visibility for key categories.</p></li></ul><p>Events Marketing</p><ul><li><p>Plan and execute health awareness campaigns and promotional events.</p></li><li><p>Coordinate mall activations, store openings, and in-store promotional events.</p></li><li><p>Manage event vendors, branding, logistics, and budgets.</p></li><li><p>Prepare post-event reports and ROI analysis.</p></li></ul><p>Local Marketing</p><ul><li><p>Develop localized marketing initiatives based on store performance.</p></li><li><p>Support new store launch campaigns (offline &amp; digital).</p></li><li><p>Coordinate with store managers for local promotions.</p></li><li><p>Monitor competitor activities and recommend strategies.</p></li></ul><p>Social Media</p><ul><li><p>Support the development and execution of social media strategy aligned with marketing</p></li></ul><p>goals.</p><ul><li><p>Prepare monthly content calendars and campaign plans.</p></li><li><p>Coordinate with creative and design teams to produce engaging content (posts, reels,</p></li></ul><p>videos, graphics).</p><ul><li><p>Ensure Arabic and English content accuracy and localization.</p></li><li><p>Manage and optimize company social media platforms (Instagram, Facebook, TikTok,</p></li></ul><p>Snapchat, X, LinkedIn).</p><ul><li><p>Monitor engagement, respond to comments/messages, and maintain community</p></li></ul><p>management standards.</p><ul><li><p>Support execution of paid social media campaigns across Meta, TikTok, and Snapchat.</p></li><li><p>Track budgets, performance metrics, and ROI for paid campaigns.</p></li><li><p>Conduct A/B testing for creatives and audience targeting.</p></li><li><p>Track KPIs and prepare weekly/monthly performance reports.</p></li><li><p>Coordinate influencer collaborations and monitor campaign effectiveness.</p></li></ul><p>Loyalty Marketing</p><ul><li><p>Develop Loyalty marketing initiatives.</p></li><li><p>Develop WhatsApp Marketing Campaigns.</p></li><li><p>Track the performance of the Campaigns and ROAS.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Strong understanding of retail and category marketing.</p></li><li><p>Experience in events planning and execution.</p></li><li><p>Knowledge of Social Media, email marketing, and WhatsApp management.</p></li><li><p>Strong analytical and reporting skills.</p></li><li><p>Vendor and budget management capability.</p></li><li><p>Excellent communication skills (English required, Arabic preferred).</p></li></ul><p></p></section>

<h3 >About the Role</h3> <p >GMG is seeking an <strong >Assistant Manager Product Training</strong> to join its team in Riyadh, Saudi Arabia. This full-time role focuses on driving the execution of sport-focused training programs, onboarding initiatives, and athlete development across retail stores. The Assistant Manager will ensure consistent delivery and impact of training through store-wide plans, visits, and in-store courses, while coordinating logistics and content with various stakeholders.</p> <h3 >Role Overview</h3> <p >The primary objective of this position is to support the development of a continuous learning culture within stores. This involves identifying performance gaps and implementing training solutions designed to enhance athlete performance, improve consumer experience, and contribute to business results. The role requires seamless coordination with store teams, HR, and other key stakeholders to ensure alignment and excellence in training execution.</p> <h3 >Key Responsibilities</h3> <ul > <li >Develop and execute store-wide training plans, including conducting store visits and delivering in-store training aligned with seasonal sport priorities.</li> <li >Coordinate the end-to-end rollout of training programs across stores, offices, and distribution centers, ensuring smooth execution and follow-through.</li> <li >Adapt global content to create locally relevant, sport-focused training materials while maintaining consistency in learning outcomes.</li> <li >Deliver engaging learning experiences that strengthen product knowledge, selling skills, and service standards among athletes.</li> <li >Manage the Learning Management System (LMS), training data, and records to ensure accurate tracking of completion and participation.</li> <li >Provide regular reporting on training coverage, effectiveness, and overall impact on performance.</li> <li >Partner with Store Managers, Operations &amp; Area Managers, and HR to identify specific training needs and address capability gaps.</li> <li >Ensure clear communication and alignment with all stakeholders regarding training plans and expectations.</li> <li >Support onboarding processes and continuous development through structured learning, coaching, and practical on-floor experience.</li> <li >Track training effectiveness, gather feedback, and apply insights to continuously improve learning impact and business performance.</li> </ul> <h3 >Qualifications and Experience</h3> <p >Candidates for this position should possess <strong >5 to 10 years of relevant experience</strong> in training development and execution, preferably within a retail or sports-focused environment.</p> <h3 >Work Environment</h3> <p >This is a full-time position based in Riyadh, Saudi Arabia, requiring collaboration with various internal teams and regular engagement with store personnel.</p> <h3 >Application Process</h3> <p >Interested candidates are encouraged to apply to contribute to GMG's commitment to continuous learning and athlete development.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To execute in-store merchandising activities that enhance product visibility, availability, and sales performance across assigned retail outlets, ensuring alignment with Kimberly-Clark's brand standards and commercial objectives.</p><p>Key Responsibilities:</p><p>1. In-Store Execution</p><ul><li>Ensure optimal product placement according to planograms and agreements.</li><li>Maintain shelf availability (no out-of-stock) across all SKUs.</li><li>Implement POS materials, promotions, and displays (end-caps, gondolas, special stands).</li><li>Ensure FIFO (First-In First-Out) and correct product rotation.</li></ul><p>2. Store Coverage &amp; Route Management</p><ul><li>Visit assigned outlets daily based on structured route plans.</li><li>Build strong relationships with store managers and supervisors.</li><li>Monitor competitor activities (promotions, pricing, visibility).</li></ul><p>3. Sales Support</p><ul><li>Support sales teams in executing in-store promotions and campaigns.</li><li>Identify opportunities to increase shelf space and display activation.</li><li>Assist in achieving regional sales targets through effective execution.</li></ul><p>4. Reporting &amp; Compliance</p><ul><li>Submit daily/weekly reports on:</li><li>SKU availability</li><li>Share of shelf</li><li>Competitor insights</li><li>Use mobile tools / systems for real-time reporting.</li><li>Ensure compliance with company standards and local regulations.</li></ul><p>To succeed in this role, you will need the following qualifications:</p><p>Diploma degree or higher.</p><p>1 - 3 years of experience in merchandising, retail, or FMCG sales.</p><p>Valid Saudi driving license (often required for field roles).</p><p>Basic English is highly preferred.</p><p>Led by Purpose. Driven by You.</p><p>And finally, the fine print.</p><p>For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Employment is subject to verification of local policies.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Diploma degree or higher.</p><p>1 - 3 years of experience in merchandising, retail, or FMCG sales.</p><p>Valid Saudi driving license (often required for field roles).</p><p>Basic English is highly preferred.</p><p></p></section>

Arabic speakers ONLY<br>Field Area Manager – Saudi Arabia Our client, a leading global FMCG (Food) company, is looking to appoint à Field Area Manager based in Riyadh / Jeddah, Saudi Arabia. The incumbent will lead the field sales team across the assigned region, driving sales growth, Modern Trade execution, customer relationships, route-to-market effectiveness, merchandisings standard, and in-store execution. The role will be responsible for achieving regional sales targets while developing a high-performing team and ensuring strong execution of commercial plans, promotions, seasonal campaigns, and brand guidelines across key retail outlets<br>Field Area Manager – Saudi Arabia - 2 Positions Location: Riyadh / Jeddah, Saudi Arabia Department: Sales Salary - AED 15,000 to AED 20,000 + Commission Reporting to: Head of Sales Employment Type: Full-time, On-site Travel: Field-based / extensive market coverage<br>Key Responsibilities1. Commercial Growth & Sales Execution Own and deliver the assigned city/region's monthly sales targets in line with customer and commercial plans. Develop and maintain strong relationships with senior customer and retail stakeholders. Develop, review, and optimize team call plans to maximize productivity and outlet coverage. Lead the implementation of weekly and monthly promotional activities and provide market feedback to management. Negotiate ways of working with customer stakeholders and align business processes to maximize brand presence and sales. Ensure full compliance of the sales team with customer SOPs and operating guidelines. Drive excellent in-store execution, including product availability, visibility, planogram compliance, shelf standards, and merchandising. Monitor market dynamics, customer requirements, and competitive activity and recommend improvements to ways of working. Identify opportunities to improve Route-to-Market (RTM), operational efficiency, sales productivity, and service levels. Manage and resolve customer service issues with appropriate tracking and follow-up mechanisms. Lead and monitor the execution of seasonal campaigns, promotions, and in-store activations, ensuring agreed KPIs are achieved.<br>2. Team Management & Development Lead, coach, and develop the field sales team to achieve business and individual KPIs. Manage the onboarding and induction of new team members and ensure effective on-the-job training. Identify high and low performers and implement appropriate development and performance improvement plans. Conduct regular team meetings to align the team on business priorities, performance, challenges, and action plans. Build a high-performance culture based on accountability, collaboration, ownership, and continuous improvement. Foster strong collaboration between the field team and internal/external stakeholders. Evaluate resource requirements across the assigned region and provide recommendations to management. Lead by example and motivate team members to consistently deliver high-quality execution.<br>3. Trade Updates & Business Reporting Present monthly regional sales performance, achievements, challenges, and action plans to management. Provide regular updates on market trends, customer developments, and opportunities for improvement. Consolidate key trade insights, competitor activities, market intelligence, and customer feedback from the assigned region. Monitor team development and performance and communicate resource, budget, or operational requirements to management. Use relevant sales and market data to identify opportunities and support commercial decision-making.<br>Key Internal & External Stakeholders Internal:Head of Sales Key Account Managers Customer/Trade Marketing Customer Service Other cross-functional stakeholders<br>External:Category Managers Store Managers Retailer/Customer representatives Merchandising teams Sales agencies and activation partners<br>Direct Reports Field Sales Representatives – Modern Trade<br>Candidate Requirements Professional Experience Minimum 5 years of sales experience, including proven experience leading a sales or field team. Proven experience in team leadership, coaching, and people development. Strong exposure to Modern Trade, Key Accounts, Sales, and Merchandising initiatives. Demonstrated experience in achieving sales targets and driving execution across multiple outlets. Experience managing field sales teams and implementing structured call plans. Strong understanding of in-store execution, promotions, planograms, availability, visibility, and merchandising standards.<br>Preferred Experience Experience within the FMCG sector is strongly preferred. Experience in confectionery, chocolate, food, beverage, or other consumer goods will be an advantage. Experience with a multinational company or established FMCG distributor is preferred. Saudi Arabia market experience is highly desirable, particularly within Modern Trade.<br>Leadership & Behavioral Competencies Strong action orientation and drive for results. Ability to motivate, influence, coach, and develop team members. Strong collaboration and stakeholder-management skills. Entrepreneurial and curious mindset with a willingness to identify and implement new approaches. Strong ownership and accountability. Proactive approach to identifying problems and developing practical solutions. Leads by example and demonstrates a positive, energetic, and performance-oriented attitude. Strong commercial acumen and customer focus.<br>Education Bachelor's degree in Business Administration, Sales, Marketing, or a related discipline.<br>Language Skills Fluent English and Arabic, both written and spoken.<br>Other Requirements Strong proficiency in Microsoft Power Point, Word, and Excel. Excellent communication, negotiation, presentation, and interpersonal skills. Ability to work in a highly field-oriented, fast-paced commercial environment. Willingness to travel extensively within the assigned region.

ABOUT AL RABIE SAUDI FOODSAl Rabie Saudi Foods is one of the largest Saudi companies and most trusted juice and beverage manufacturers, producing a diverse portfolio of 100% juices, nectars, dairy beverages, and functional drinks distributed across Saudi Arabia and many international markets. Headquartered in Riyadh, Al Rabie has built a legacy of quality and innovation that is deeply embedded in Saudi households. As the company strengthens its position across the Kingdom’s retail landscape, we are seeking a hands-on and results-driven Modern Trade Supervisor to lead a team of merchandisers and salesmen and drive flawless in-store execution across major Modern Trade retail partners in the Riyadh region. ROLE OVERVIEWReporting to the Key Account Manager, the Modern Trade Supervisor is responsible for leading the field team and ensuring flawless in-store execution across assigned Modern Trade accounts in the Riyadh region. The role owns coverage, availability, merchandising standards, and promotional execution at store level, translating account agreements into on-shelf results while managing, coaching, and developing a team of merchandisers and salesmen. KEY RESPONSIBILITIES Sales & Coverage Delivery:Deliver monthly sales, volume, and distribution targets across assigned Modern Trade stores in the Riyadh region. Ensure full coverage of assigned outlets according to agreed journey plans and visit frequencies. Secure new product listings and expand distribution and facings across the assigned store base. Identify and act on opportunities to grow Al Rabie’s volume and share within each store.2. In-Store Execution & Merchandising:Ensure best-in-class in-store execution including planogram compliance, shelf availability, secondary displays, and pricing accuracy. Guarantee optimal product freshness on shelf, actively managing stock rotation and removing near-expiry or damaged stock. Secure and maintain prime shelf positioning, additional display space, and branded equipment placement. Monitor and proactively reduce out-of-stocks and lost sales through diligent shelf and back-store management.3. Team Leadership & Development:Lead, supervise, and motivate a team of merchandisers and salesmen to achieve individual and team targets. Allocate territories and journey plans, ensuring efficient coverage and balanced workloads across the team. Conduct regular in-field coaching, on-the-job training, and performance reviews to build team capability. Monitor attendance, discipline, and productivity, addressing performance gaps promptly and fairly.4. Promotions & Customer Coordination:Ensure timely and accurate execution of promotional programs and seasonal activations (Ramadan, summer, back-to-school) at store level. Maintain strong working relationships with store managers, section heads, and receiving staff to facilitate smooth execution. Coordinate deliveries, orders, and returns with supply chain to ensure continuous product availability. Escalate account-level issues and opportunities to the Key Account Manager with clear recommendations.5. Compliance & Asset Management:Ensure the team follows all company policies, trade agreements, and health & safety standards during store operations. Manage and safeguard company assets including branded chillers, display units, and merchandising equipment. Ensure accurate and timely use of sales-force automation tools and reporting by all team members. Uphold Al Rabie’s quality and freshness standards at every point of the store visit.6. Data, Analytics & Reporting Track and report daily and weekly sales, coverage, distribution, and execution KPIs for the team and territory. Monitor competitor pricing, promotions, and in-store activity, reporting findings to the Key Account Manager. Use field data to identify underperforming stores and drive corrective action plans. Provide regular field reports and store execution summaries to the Key Account Manager.<br>KEY REQUIREMENTSExperience:Minimum 4 years in Modern Trade or retail sales roles within FMCG, with at least 1–2 years in a supervisory capacity. Experience leading merchandiser and salesman teams, Food & Beverage preferred. Strong knowledge of the Riyadh Modern Trade landscape (required) Valid KSA driving license (required)2 Proven Track Record Leading field teams to deliver sales and coverage targets in retail chains Driving in-store execution, merchandising, and promotional compliance Expanding distribution, facings, and secondary displays at store level Coaching and developing merchandisers and salesmen3 Leadership & Soft Skills Strong leadership and people-management skills Hands-on, results-oriented, and comfortable spending the day in the field Good analytical, organizational, and communication skills<br>Fluent in Arabic and English (required)<br>Why Join Al Rabie? At Al Rabie Saudi Foods, we believe that great brands are built on great people. We offer a dynamic, growth-oriented environment where commercial talent is empowered to make a real impact on a category-leading portfolio trusted by millions of Saudi families every day. This is your opportunity to lead a high-performing field team and drive on-shelf excellence for one of the Kingdom’s most iconic beverage brands, backed by a strong commercial team and the ambition to win on every shelf.

ABOUT AL RABIE SAUDI FOODSAl Rabie Saudi Foods is one of the largest Saudi companies and most trusted juice and beverage manufacturers, producing a diverse portfolio of 100% juices, nectars, dairy beverages, and functional drinks distributed across Saudi Arabia and many international markets. Headquartered in Riyadh, Al Rabie has built a legacy of quality and innovation that is deeply embedded in Saudi households. As the company strengthens its position across the Kingdom’s retail landscape, we are seeking a driven and detail-oriented Key Account Executive to ensure flawless in-store execution and reliable order collection across major Modern Trade retail partners. ROLE OVERVIEWReporting to the Modern Trade Supervisor, the Key Account Executive is responsible for delivering flawless in-store execution across assigned Modern Trade stores. The role focuses on order collection, on-shelf availability, and the execution of store fundamentals as per account agreements – including planogram compliance, pricing accuracy, shelving and facings, promotional execution, and expiry management. It is a hands-on, store-based role and an excellent development opportunity for an ambitious professional looking to build a career in the Modern Trade channel within a leading FMCG business. KEY RESPONSIBILITIES Order Collection & Availability:Visit assigned Modern Trade stores as per the agreed journey plan and collect accurate orders to secure continuous product availability. Check stock levels on shelf and in the back store, raising replenishment orders to prevent out-of-stocks and lost sales. Ensure full distribution of the agreed product range and pack formats across each assigned store. Identify and secure opportunities to expand distribution, facings, and shelf presence at store level.2. Store Fundamentals & Planogram Compliance:Ensure all store fundamentals are executed in line with account agreements, including planograms, shelving, facings, and product blocking. Verify that shelf layouts match the agreed planogram and correct any deviations during each store visit. Maintain clean, well-organized, and fully stocked shelves and displays that meet Al Rabie’s merchandising standards. Secure and maintain agreed prime shelf positioning, secondary displays, and branded equipment placement.3. Pricing & Promotion Execution:Ensure correct and up-to-date pricing and shelf tags on all Al Rabie products as per the agreed price list. Execute agreed promotions and activations accurately and on time, ensuring correct promotional pricing at shelf. Ensure promotional materials and branded displays are correctly installed and clearly visible to shoppers. Monitor competitor pricing and promotional activity in-store and report findings to the Modern Trade Supervisor.4. Freshness & Expiry Management:Apply strict stock rotation (FIFO/FEFO) on shelf and in the back store to guarantee product freshness for shoppers. Identify and remove near-expiry, expired, or damaged stock from the shelf, following the agreed returns and swap process. Track and report expiry risks and returns to the Modern Trade Supervisor to enable timely corrective action. Uphold Al Rabie’s quality and freshness standards at every point of the store visit.5. Customer Coordination & Store Relationships:Build strong day-to-day working relationships with store managers, section heads, and receiving staff to facilitate smooth execution. Handle routine store queries, order follow-ups, and delivery or service issues, escalating as needed to the Modern Trade Supervisor. Coordinate deliveries and returns with the store and supply chain to ensure continuous product availability. Follow up on outstanding actions and agreements to ensure timely resolution at store level.6. Reporting & Asset Care Accurately record orders, visits, availability, pricing, and expiry data using the sales-force automation tool on every store visit. Provide daily field feedback on execution, out-of-stocks, and competitor activity to the Modern Trade Supervisor. Care for and safeguard company assets in-store, including branded chillers, display units, and merchandising equipment. Follow all company policies, trade agreements, and health & safety standards during store operations.<br>KEY REQUIREMENTSExperience:2–4 years in Modern Trade, retail sales, or merchandising roles within FMCG. Hands-on experience with store-level execution and order collection, Food & Beverage preferred. KSA market experience (required) Valid KSA driving license (required) Skills & Attributes Good numerical skills with strong attention to detail Comfortable using handheld / sales-force automation devices for order taking and reporting Well-organized, proactive, and able to manage a full store route each day Basic knowledge of merchandising and planogram principles Personal Attributes Hands-on, energetic, and comfortable spending the full day in stores Ambitious and eager to build a career in the Modern Trade channel Strong communication and interpersonal skills<br>Fluent in Arabic and English (required)<br>Why Join Al Rabie? At Al Rabie Saudi Foods, we believe that great brands are built on great people. We offer a dynamic, growth-oriented environment where commercial talent is empowered to make a real impact on a category-leading portfolio trusted by millions of Saudi families every day. This is your opportunity to launch and grow your career in the Modern Trade channel with one of the Kingdom’s most iconic beverage brands, backed by a strong commercial team and the ambition to win on every shelf.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Title: Area Manager - Specialty Coffee</strong></p><br><br><p><strong>Location:</strong> Riyadh, Saudi Arabia<br><strong>Employment Type:</strong> Full-Time</p><br><br><br><p><strong>About the Role</strong></p><br><br><p>We are seeking an experienced and results-driven <strong>Area Manager</strong> to oversee the operations of multiple specialty coffee outlets across Riyadh. The ideal candidate will have a strong background in managing multi-unit coffee shop operations, driving business performance, and delivering exceptional customer experiences.</p><br><br><p>This role is responsible for ensuring operational excellence, maintaining brand standards, developing high-performing teams, and achieving sales and profitability targets across all assigned locations.</p><br><br><br><p><strong>Key Responsibilities</strong></p><br><br><ul><li>Manage the day-to-day operations of multiple specialty coffee outlets within the assigned region.</li><li>Drive sales growth, profitability, and operational efficiency across all stores. </li><li>Lead, coach, and develop Store Managers and outlet teams to achieve business objectives.</li><li>Ensure consistent implementation of brand standards, customer service excellence, and product quality.</li><li>Monitor key performance indicators (KPIs), prepare performance reports, and implement improvement plans.</li><li>Conduct regular store visits to evaluate operations, customer experience, and compliance with company standards.</li><li>Collaborate with Operations, Marketing, Supply Chain, HR, and Training teams to support business initiatives.</li><li>Oversee staffing, employee development, succession planning, and performance management.</li><li>Ensure compliance with food safety, hygiene, health &amp; safety, and local regulatory requirements.</li><li>Support new store openings, renovations, and operational improvement projects.</li><li>Analyze market trends, customer feedback, and competitor activities to identify opportunities for growth.</li></ul><br><p><strong>Qualifications &amp; Experience</strong></p><br><br><ul><li>Bachelor's degree in Business Administration, Hospitality Management, or a related field.</li><li><strong>5-8 years of experience</strong> in multi-unit operations within the <strong>specialty coffee, café, or food &amp; beverage industry</strong>.</li><li>Minimum <strong>3 years of experience</strong> as an Area Manager, District Manager, or Regional Manager.</li><li>Experience with premium coffee brands or specialty café concepts is highly preferred. </li><li>Strong leadership and people management skills with the ability to develop high-performing teams.</li><li>Proven track record of achieving sales, operational, and financial targets.</li><li>Excellent communication, coaching, and problem-solving abilities.</li><li>Strong understanding of P&amp;L management, budgeting, and operational KPIs.</li><li>Fluency in English is required; Arabic is an advantage.</li><li>Experience in the Saudi Arabian or GCC market is highly preferred.</li></ul><br><p><strong>Key Competencies</strong></p><br><br><ul><li>Multi-Unit Operations Management</li><li>Specialty Coffee Operations</li><li>Sales &amp; Business Development</li><li>P&amp;L Management</li><li>Team Leadership &amp; Coaching</li><li>Customer Experience</li><li>Operational Excellence</li><li>Food Safety &amp; Quality Compliance</li><li>Performance Management</li><li>Strategic Planning</li><li>Problem Solving</li><li>Stakeholder Management</li></ul><br><p><strong>What We Offer</strong></p><br><br><ul><li>Competitive salary and performance-based incentives.</li><li>Opportunity to join a growing specialty coffee brand.</li><li>Career development and leadership growth opportunities.</li><li>Dynamic, customer-focused, and collaborative work environment.</li></ul><br><p><strong>Ideal Candidate Background</strong></p><br><br><p>We are looking for professionals with multi-unit management experience from <strong>specialty coffee brands, premium café chains, or established food &amp; beverage companies</strong>. Candidates from brands such as <strong>Starbucks, Costa Coffee, Dunkin', Tim Hortons, Caribou Coffee, Half Million, Barn's Coffee, Address Coffee, Dose Café, EL&amp;N, Coffee Bean &amp; Tea Leaf</strong>, or similar specialty coffee concepts will be highly preferred. Those with a strong record of leading multiple outlets, improving operational performance, and driving business growth in the Saudi market will have a distinct advantage.</p><br><br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Location: Riyadh, Saudi Arabia<br><br>Employment Type: Full-Time<br><br>Job Overview<br><br>We are looking for an experienced General Manager to lead the overall business operations and growth of an established specialty coffee and F&B business in Saudi Arabia.<br><br>The ideal candidate should have strong experience in the Saudi F&B market, excellent commercial and sales capabilities, and a well-established network across the industry. The role will be responsible for driving business growth, operational performance, profitability, customer experience, and expansion.<br><br>Key Responsibilities<br><br>Lead the overall business operations, strategy, and performance. Develop and execute business strategies to achieve revenue, profitability, and growth targets. Drive sales, business development, partnerships, and market expansion. Build and maintain strong relationships with key clients, partners, suppliers, and industry stakeholders. Utilize an established Saudi F&B market network to identify and develop new business opportunities. Oversee day-to-day operations across stores, teams, and business functions. Monitor sales, revenue, costs, profitability, and key business KPIs. Lead and develop Store Managers, Operations, Sales, and support teams. Ensure consistent brand standards, product quality, customer experience, and operational excellence. Identify opportunities for new stores, business channels, partnerships, catering, corporate sales, and other revenue streams. Analyze market trends, customer preferences, and competitor activities to identify growth opportunities. Work closely with Finance, Marketing, HR, Supply Chain, and Operations teams to achieve business objectives. Manage budgets, forecasts, resources, and overall P&L performance. Lead negotiations with key clients, landlords, suppliers, and strategic partners. Ensure compliance with Saudi regulations, food safety standards, and company policies. Represent the business in industry events, meetings, networking activities, and strategic partnerships. Provide regular business performance reports and recommendations to senior management.<br><br>Requirements<br><br>Bachelor’s degree in Business Administration, Hospitality, F&B Management, or a related field.10+ years of experience in F&B, preferably specialty coffee or café businesses. Strong Saudi Arabia F&B market experience is mandatory/preferred. Proven experience in a General Manager, Operations Director, Commercial Director, or senior F&B leadership role. Strong background in sales, business development, and commercial growth. Well-established network within the Saudi F&B, coffee, hospitality, and retail market. Proven experience managing multi-unit F&B operations and large teams. Strong understanding of P&L, budgeting, forecasting, cost control, and profitability. Experience in business expansion, new store openings, partnerships, and market development. Strong leadership, negotiation, communication, and decision-making skills. Strong knowledge of the Saudi F&B market, customer trends, and competitive landscape. Fluent English is required; Arabic is an advantage. Saudi/GCC experience is strongly preferred.<br><br>Key Skills<br><br>General Management F&B Operations Sales & Business Development Saudi Market Network Specialty Coffee / Café Industry P&L & Financial Management Business Expansion Strategic Partnerships Team Leadership Multi-Unit Operations Commercial Negotiation Customer & Brand Management<br><br>Ideal Candidate<br><br>A commercially driven F&B General Manager with strong Saudi market knowledge, an established industry network, and proven experience in sales, business development, multi-unit operations, and profitability management. Experience with established specialty coffee or leading café brands will be highly valued.

Job Purpose:The HR Operations Supervisor is responsible for overseeing daily HR operations and employee affairs, ensuring that HR processes, policies, and procedures are implemented efficiently and accurately. The role provides operational support to branches and departments within a retail environment, while ensuring compliance with applicable labor regulations, Saudization requirements, social insurance, medical insurance, and government-related employee services.<br>Key Responsibilities:Supervise daily HR operations and employee affairs activities in accordance with company policies and procedures. Manage and monitor the administrative aspects of the employee lifecycle, including onboarding administration, transfers, promotions, job changes, leaves, and end-of-service procedures. Maintain and update employee records, files, and HR databases, ensuring accuracy, completeness, and confidentiality. Monitor attendance, absenteeism, lateness, leave requests, and working schedules, coordinating with branches and departments to resolve discrepancies. Coordinate employee payroll-related data and ensure the accuracy of attendance, leave, deductions, and other employee information prior to payroll processing. Monitor Saudization (Nitaqat) ratios and compliance requirements, ensuring accurate employee classifications and data that impact Saudization percentages. Prepare and maintain reports related to Saudization levels and follow up on compliance requirements and observations. Manage and follow up on GOSI (General Organization for Social Insurance) transactions, including employee registration, removal, data updates, and contribution-related matters. Manage and coordinate medical insurance activities, including employee additions, deletions, updates, and coordination with the insurance provider. Handle and follow up on employee transfer of sponsorship/services (Iqama transfer) and ensure completion of the required procedures in accordance with applicable regulations. Coordinate and follow up on visa issuance and renewal procedures for employees, ensuring all required documentation and approvals are completed. Follow up on Iqama issuance, renewal, and employee information updates for expatriate employees. Coordinate airline ticket bookings for employees in accordance with company policies, including travel related to annual leave, business travel, joining formalities, and end-of-service. Coordinate employee travel arrangements with relevant departments and ensure travel requirements are completed on time. Maintain and monitor employee contracts, official documents, and HR records, ensuring they are properly updated and filed. Handle employee disciplinary procedures and violations in coordination with management and relevant HR functions, in accordance with company policies and applicable regulations. Provide HR operational support and guidance to branch managers, supervisors, and employees regarding HR policies, procedures, and employee-related matters. Respond to and resolve employee inquiries and operational HR issues, escalating complex matters when required. Prepare and review regular HR operations reports covering attendance, absenteeism, leaves, employee movements, turnover, Saudization, GOSI, medical insurance, and other employee-related matters. Coordinate with Finance, Operations, IT, government authorities, insurance providers, and other external parties on employee-related operational matters. Ensure consistent implementation of HR policies and procedures across all branches. Identify opportunities to improve HR operational processes, increase efficiency, and minimize administrative errors. Ensure compliance with applicable labor laws, regulations, Saudization requirements, and internal company policies. Supervise and allocate tasks to HR Operations/Personnel team members and monitor their performance and service quality. Manage HR operations within a multi-branch retail environment, including shift-based employees, varying work schedules, and a large employee population.<br>Qualifications & Experience:Bachelor's degree in Human Resources, Business Administration, or a related field. Relevant experience in HR Operations and Employee Affairs/Personnel Administration. Previous experience in the retail sector, preferably within a multi-branch environment. Strong knowledge and practical experience in Saudization requirements and compliance ratios. Number of years of experience: 5 to 6Experience managing GOSI transactions and employee records. Experience managing medical insurance processes and employee coverage. Experience handling employee service/sponsorship transfers and related government procedures. Experience with visa issuance and renewal, Iqama procedures, and expatriate employee documentation. Experience coordinating employee airline ticket bookings and travel arrangements. Good knowledge of Saudi labor regulations and government-related HR procedures. Experience using HR systems and maintaining employee databases and records. Strong reporting and data analysis skills. Good command of Microsoft Office and HR information systems.

Location: Riyadh, Saudi Arabia<br><br>Employment Type: Full-Time<br><br>Job Overview<br><br>We are looking for an experienced General Manager to lead the overall business operations and growth of an established specialty coffee and F&B business in Saudi Arabia.<br><br>The ideal candidate should have strong experience in the Saudi F&B market, excellent commercial and sales capabilities, and a well-established network across the industry. The role will be responsible for driving business growth, operational performance, profitability, customer experience, and expansion.<br><br>Key Responsibilities<br><br>Lead the overall business operations, strategy, and performance. Develop and execute business strategies to achieve revenue, profitability, and growth targets. Drive sales, business development, partnerships, and market expansion. Build and maintain strong relationships with key clients, partners, suppliers, and industry stakeholders. Utilize an established Saudi F&B market network to identify and develop new business opportunities. Oversee day-to-day operations across stores, teams, and business functions. Monitor sales, revenue, costs, profitability, and key business KPIs. Lead and develop Store Managers, Operations, Sales, and support teams. Ensure consistent brand standards, product quality, customer experience, and operational excellence. Identify opportunities for new stores, business channels, partnerships, catering, corporate sales, and other revenue streams. Analyze market trends, customer preferences, and competitor activities to identify growth opportunities. Work closely with Finance, Marketing, HR, Supply Chain, and Operations teams to achieve business objectives. Manage budgets, forecasts, resources, and overall P&L performance. Lead negotiations with key clients, landlords, suppliers, and strategic partners. Ensure compliance with Saudi regulations, food safety standards, and company policies. Represent the business in industry events, meetings, networking activities, and strategic partnerships. Provide regular business performance reports and recommendations to senior management.<br><br>Requirements<br><br>Bachelor’s degree in Business Administration, Hospitality, F&B Management, or a related field.10+ years of experience in F&B, preferably specialty coffee or café businesses. Strong Saudi Arabia F&B market experience is mandatory/preferred. Proven experience in a General Manager, Operations Director, Commercial Director, or senior F&B leadership role. Strong background in sales, business development, and commercial growth. Well-established network within the Saudi F&B, coffee, hospitality, and retail market. Proven experience managing multi-unit F&B operations and large teams. Strong understanding of P&L, budgeting, forecasting, cost control, and profitability. Experience in business expansion, new store openings, partnerships, and market development. Strong leadership, negotiation, communication, and decision-making skills. Strong knowledge of the Saudi F&B market, customer trends, and competitive landscape. Fluent English is required; Arabic is an advantage. Saudi/GCC experience is strongly preferred.<br><br>Key Skills<br><br>General Management F&B Operations Sales & Business Development Saudi Market Network Specialty Coffee / Café Industry P&L & Financial Management Business Expansion Strategic Partnerships Team Leadership Multi-Unit Operations Commercial Negotiation Customer & Brand Management<br><br>Ideal Candidate<br><br>A commercially driven F&B General Manager with strong Saudi market knowledge, an established industry network, and proven experience in sales, business development, multi-unit operations, and profitability management. Experience with established specialty coffee or leading café brands will be highly valued.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.<br><br><br><ul><li>&nbsp; Responsible to Head Waiter / Waitress, Supervisor, Assistant Manager, Outlet Manager.</li><li>&nbsp;Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code &amp; Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.</li><li>A courteous, professional and efficient service is provided at all times.</li><li>All duties and tasks are performed as per the tasks required at the outlet.</li><li>&nbsp;Be knowledgeable of all services and products offered by the hotel.</li><li>Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.</li><li>Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.</li><li>Monitor operating supplies, equipment and reduce spoilage and wastage successfully.</li><li>Ensure that the place of work and surrounding area is kept clean and organized at all times.</li><li>&nbsp;Successfully perform opening and closing procedures established for the assigned outlet</li><li>Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.</li><li>Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.</li><li>Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.</li><li>&nbsp;Understand and strictly adhere to the rules &amp; regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health &amp; safety.</li><li>&nbsp;Maintain a good rapport and work relation with staff in the assigned department and within the hotel.</li><li>&nbsp;Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled.</li><li>Undertake reasonable tasks and secondary duties as assigned by the Department Head.</li><li>Respond to any changes in the department as dictated by the hotel management.</li><li>&nbsp;Assist in carrying out scheduled inventories of products and operating equipment.</li><li>Perform any other assigned reasonable duties and responsibilities as assigned.&nbsp;</li><li>Project at all times a positive and motivated attitude and exercise self-control.</li><li>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.&nbsp;<br></li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>