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<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is looking for an amazingly talented Technical Delivery Manager to join our team! In this role, you will coordinate and drive the delivery of multidisciplinary technical activities across the RCRC Traffic Management Support Services program, including reports, specifications, field investigations, technical guidelines, procedures, assessments, and associated transportation engineering work. You will convert approved work plans and client priorities into coordinated technical assignments, ensure that the right disciplines are engaged at the right time, and maintain clear accountability for scope, schedule, quality, interfaces, and completion. Working under the Delivery Director, you will provide the day-to-day delivery discipline that keeps multiple technical workstreams moving together and produces complete, review-ready outputs.</p><p>What You ll Be Doing:</p><ul><li>Coordinate the planning and day-to-day delivery of technical project activities across traffic engineering, transportation planning, ITS, roadway design, signal systems, TCC operations, construction traffic management, data analysis, and related disciplines.</li><li>Translate project requirements, RCRC instructions, approved schedules, and workstream priorities into clearly defined technical tasks, responsibilities, intermediate milestones, and final deliverables.</li><li>Develop and maintain detailed technical delivery plans for reports, investigations, specifications, guidelines, procedures, studies, and implementation-support assignments.</li><li>Coordinate field investigations, data requirements, technical analyses, engineering reviews, workshops, and document-production activities so that dependencies are identified and managed early.</li><li>Manage interfaces between discipline leads and subject-matter experts, ensuring technical inputs are complete, compatible, and available when required.</li><li>Monitor progress against agreed technical schedules and identify emerging delays, resource conflicts, missing inputs, unresolved decisions, or quality risks requiring corrective action.</li><li>Conduct regular technical coordination meetings and maintain clear action logs, responsibility assignments, decision records, and follow-up priorities.</li><li>Support preparation and review of technical reports, specifications, drawings, procedures, guidelines, assessment outputs, presentations, and supporting calculations.</li><li>Ensure technical work is developed in accordance with approved methodologies, project procedures, applicable standards, RCRC expectations, and defined quality requirements.</li><li>Coordinate internal technical review and quality-assurance activities before formal document submission.</li><li>Manage RCRC review comments and technical action items by assigning responses, tracking closure, escalating unresolved issues, and coordinating revised submissions.</li><li>Work closely with the Document Manager and Technical Editor to ensure technical outputs are complete and ready for controlled submission.</li><li>Coordinate implementation-support activities, including contractor submittal reviews, field verification, technical issue resolution, and follow-up of recommended transportation improvements.</li><li>Prepare concise delivery-status information for weekly and monthly project reporting, including accomplishments, upcoming milestones, risks, decisions, and recovery actions.</li><li>Support resource planning by forecasting discipline needs and identifying where specialist support, additional reviews, or schedule adjustments are required.</li><li>Promote integration between assessment findings, technical guidelines, design recommendations, operational procedures, and implementation activities so that project outputs remain consistent and practical.</li></ul><p>What Required Skills You ll Bring:</p><ul><li>Bachelor s degree in Civil Engineering, Transportation Engineering, Traffic Engineering, Systems Engineering, or a closely related discipline.</li><li>12+ years of progressive experience delivering multidisciplinary transportation, traffic management, ITS, roadway, or infrastructure engineering assignments.</li><li>Demonstrated experience coordinating multiple technical workstreams and producing complex technical deliverables under demanding client schedules.</li><li>Strong understanding of engineering delivery processes including field investigation, analysis, concept development, specifications, design review, technical reporting, quality review, comment resolution, and implementation support.</li><li>Broad working knowledge of traffic engineering, transportation planning, roadway design, ITS, traffic signal systems, and construction interfaces sufficient to coordinate specialist disciplines effectively.</li><li>Proven ability to establish clear task ownership, manage dependencies, track actions, and recover delayed or incomplete technical activities.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Civil Engineering, Transportation Engineering, Traffic Engineering, Systems Engineering, or a closely related discipline.</li><li>12+ years of progressive experience delivering multidisciplinary transportation, traffic management, ITS, roadway, or infrastructure engineering assignments.</li><li>Demonstrated experience coordinating multiple technical workstreams and producing complex technical deliverables under demanding client schedules.</li><li>Strong understanding of engineering delivery processes including field investigation, analysis, concept development, specifications, design review, technical reporting, quality review, comment resolution, and implementation support.</li><li>Broad working knowledge of traffic engineering, transportation planning, roadway design, ITS, traffic signal systems, and construction interfaces sufficient to coordinate specialist disciplines effectively.</li><li>Proven ability to establish clear task ownership, manage dependencies, track actions, and recover delayed or incomplete technical activities.</li><li>Experience leading multidisciplinary technical meetings, workshops, and client coordination sessions.</li><li>Strong technical judgment and ability to identify incomplete inputs, conflicting requirements, weak recommendations, and other issues before they affect final delivery.</li><li>Excellent written and verbal communication skills in English, including preparation and review of formal technical reports and presentations.</li><li>Demonstrated ability to work in a fast-paced, high-volume environment while maintaining technical quality, accountability, and responsiveness.</li><li>Prior experience with RCRC, Saudi government entities, or major metropolitan transportation agencies in the GCC.</li><li>Experience on traffic-management programs involving recurring assessments, guidelines development, implementation review, ITS deployment, and operational support.</li><li>Familiarity with project controls, earned-value reporting, risk registers, document-management systems, and formal stage-gate or quality-assurance processes.</li><li>Professional registration or certification such as PE, CEng, PTOE, PMP, or similar is an advantage.</li><li>Experience coordinating bilingual English-Arabic technical deliverables is desirable.</li><li>Arabic language skills are desirable but not required.</li></ul>
The Senior Specialist - Talent Programs plays a key role in supporting the delivery, development, and continuous improvement of the Play Path Development Program. The role coordinates key program activities, contributes to program design and materials, and helps create a positive and engaging participant experience. Working closely with the Program Lead, HR teams, business stakeholders, and participants, the Senior Specialist helps ensure effective program delivery, captures feedback, drives continuous improvement, and supports the development of future engineering talent.<br><br>Key Responsibilities<br><br>Program Delivery & Coordination:<br><br>Coordinate schedules, rotations, meetings, materials, communications, and logistics for program activities Maintain accurate trackers, files, participant records, and program documents Follow up with business teams and participants to keep actions, placements, and development milestones on track<br><br>Participant Experience & Engagement:<br><br>Support participant onboarding, touchpoints, mentoring sessions, engagement activities, and day-to-day queries Track participation, completion, feedback, and common issues across the participant journey Share insights and improvement ideas to strengthen participant experience and program effectiveness<br><br>Program Development, Evaluation & Reporting:<br><br>Support the development of program content, templates, tools, evaluation forms, and participant materials Prepare status updates, data summaries, and evaluation inputs for manager review Use feedback, data, and lessons learned to recommend practical improvements to the program<br><br>Stakeholder Coordination & Governance Support:<br><br>Coordinate with HRBPs, Capability & Learning, Talent Management, external providers, and business contacts Support agreed governance steps, approvals, criteria, documentation, and reporting requirements Escalate risks, delays, gaps, and decisions needed to the program manager<br><br>Self-Management Responsibilities:<br><br>Translate priorities into clear tasks, assign work, and track progress against agreed targets Support performance through regular check-ins, feedback, coaching, and escalation of issues when needed Build team capability and engagement through communication, recognition, on-the-job development, and onboarding support Drives day-to-day delivery and KPI achievement by translating Section goals into clear Team priorities, assigning work, and tracking progress to ensure targets are met Implements individual performance management through regular check-ins, timely feedback and coaching, documenting performance discussions, and escalating complex issues to the next managerial layer as needed Builds engagement and capability within the team by fostering two-way communication, recognizing performance, supporting development on the job, and contributing to onboarding and team resourcing needs<br><br>Requirements<br><br>5 - 7 years of experience in a relevant industry, preferably with majority in program management or career program delivery Bachelor's degree in Human Resources, Business Administration, or equivalent from a recognized and accredited university is required Strong working knowledge of engineering and development environments, including how technical teams operate, how capability is built, and what is required to develop early-career engineering talent, would be highly regarded. Experience supporting and delivering structured learning or talent development programs, including rotations, assessments, development plans, mentoring, and progress tracking.
Venue Management Manager (Freelance Contract) Location: Riyadh & Jeddah, Saudi Arabia Contract Type: Freelance Duration: 7 Months Start Date: ASAP<br>About the Role We are seeking an experienced Venue Management Manager to lead venue operations for a large-scale international sporting event. The successful candidate will oversee the planning, readiness, and operational delivery of assigned venues in Riyadh and Jeddah, ensuring they are fully prepared to support event activities while maintaining the highest standards of safety, functionality, and stakeholder experience.<br>The ideal candidate is a proactive leader with extensive experience in venue operations, excellent stakeholder management skills, and a proven ability to deliver complex projects in fast-paced event environments.<br>Key Responsibilities Lead the planning, coordination, and operational management of assigned venues throughout the project lifecycle. Develop and implement venue operational plans, procedures, timelines, and readiness strategies. Coordinate with cross-functional teams including security, accreditation, transport, hospitality, workforce, technology, medical, logistics, catering, and facilities management to ensure seamless venue operations. Oversee venue inspections, operational testing, rehearsals, and readiness activities. Ensure venues are maintained to the highest operational, safety, and service standards. Identify operational risks and implement mitigation plans to support successful event delivery. Serve as the primary operational contact for venue stakeholders, contractors, and internal teams. Lead venue coordination meetings and provide regular operational updates to senior leadership. Manage venue resources, operational budgets (where applicable), and service providers to ensure efficient delivery. Support incident response planning and oversee the resolution of operational issues during event-time operations. Lead, coach, and supervise venue operations teams, promoting collaboration and operational excellence. Ensure compliance with all health, safety, security, and event governance requirements.<br>Requirements Bachelor's degree in Event Management, Sports Management, Business Administration, Hospitality Management, Engineering, or a related discipline. Minimum of 5 years of experience in venue management, event operations, facilities management, or major event delivery. Proven experience managing venues for international sporting events, exhibitions, conferences, festivals, or other large-scale events. Strong leadership, planning, and stakeholder management capabilities. Excellent organizational, communication, and problem-solving skills. Ability to manage multiple operational priorities under tight deadlines. Proficiency in Microsoft Office; experience with event management or venue management systems is an advantage. Fluent in English; Arabic is considered an asset. Willingness to work flexible hours, including evenings, weekends, and public holidays as required by event operations.<br>What We Offer A unique opportunity to contribute to the successful delivery of a prestigious international sporting event. A collaborative, multicultural, and fast-paced working environment. Seven-month freelance contract with an immediate start.
Department: Food & Beverage Location: Saudi Arabia - Al Khobar<br><br>Description<br><br>The Master Barista is responsible for assisting the Beverage Manager coordinating all phases of restaurant/outlets/bars/banquet beverage operations in the Hotel; coordinate these activities on a daily basis; assist in program planning and quality control.<br><br>This position is Critical for F&B Operations to ensure that Guests have a unique and memorable experience with regards to Coffee presentations.<br><br>Maintain the services and reputation of the Hotel and act as a management representative<br><br><br>Key Responsibilities<br><br>Barista should be able to provide The Perfect Cup of Coffee as well as Perfect Cappuccinos and Lattes and other Coffee Drink Recipes To do this the Barista must be able to produce a Perfect Espresso/Coffee Shot. Barista Espresso Machine Skills-A Barista will generally learn the difference between the various types of espresso machines which are used to provide the proper pressure for extraction by forcing hot water at high pressure through tamped and roasted, ground coffee. In addition a great Barista is a “people person” who wants to give customers a great coffee experience so they come back again and again. A Barista Should Know About Coffee – the World’s Three Main Growing Regions.<br><br>Working the Counter – The Master Coffee Barista.<br>A Barista often works the whole front counter area of the coffee shop and may participate in serving food items as well as various coffee drinks, tea and other beverages.<br><br>A good team player – “works well with others.”A master Barista is a multi-task expert, taking care of numerous things in the proper order with the goal of providing supreme customer service and exceptional specialty coffee drinks. Ability to multi-tasked requires the Barista to think of what needs to be done at the particular moment and constantly prioritize items for the best efficiency. The ability to multi-task requires that you do more than just work fast, and it also does not include being hyper-active or extra speedy without purpose.<br><br>An experienced Barista knows that the customer always comes first because your whole purpose is to give them a wonderfully positive experience in your coffee creations.<br><br>Barista Knowledge About the World’s Finest Coffees A Barista should also know something about the world’s finest premium gourmet coffees – just some basic knowledge about taste profiles and how the coffees are processed, perhaps where they are grown and their most redeeming qualities. For example you should know about how a Jamaican Blue Mountain Coffee differs from an Ethiopian Harrar Coffee, and some of the overall qualities including body, sweetness/bitterness, acidity, aroma, and also the aftertaste. Attend a coffee cupping (professional coffee tasting) to learn more about coffee and advance your Barista knowledge. A great Barista will know how a Yemen Mocha Coffee differs from a Ethiopian Sidamo Coffee or a Kenyan Coffee, and which work best in the various Coffee Recipes. Barista should know the basic differences between Robusta and Arabica coffee beans. A professional Barista should also know about Grinding and Roasting Coffee including Grinding Coffee for Espresso. Keep a Neat Workplace and a Neat Appearance Cleanliness is clearly next to godliness when it comes to being a Barista. Not only must you keep your brewing equipment clean and your work area spotless, you must also maintain a neat physical appearance. Treats all Team Members fairly, with respect. Sets high standards for appropriate team behavior on shift. Is capable of handling irate customers with a friendly/calm attitude. Ensures product quality and great service. Shows enthusiasm about guest within the restaurant & bars. Is flexible in dealing with changes/problems (e.g., being short staffed). Shifts priorities and goals as work demands change.<br><br>Prioritizes tasks effectively to ensure most important tasks are completed on time.<br><br>Delegates and follows-up effectively.<br><br>Seeks, listens and responds to Guest feedback.<br><br>Coaches team on how to exceed Guest expectations.<br><br>Does not blame others; takes accountability for problems.<br><br>Training and continuing education- Support members of the division training team in the role of teacher.<br><br>Participating in all levels of division training update meetings.<br><br>Identify skill gaps within beverage and partnering to customize learning solutions.<br><br>Assist in the positions specific training. <br><br>Evaluate recipe inconsistencies and coach on proper procedures.<br><br>Organizes and conduct monthly training classes covering, service and overall product knowledge.<br><br>Oversee all the new trainees through the process, conduct end of training certification.<br><br>Supports food & beverage outlets by preparing specialty coffee menus themed to the operation.<br><br>Pair coffee with food selection at the fine dining outlet.<br><br>Present recipe selection for review four times annually.<br><br>Evaluate and review all new products with Beverage Manager for possible placement in outlets.<br><br>Creates a positive team atmosphere among Team Members.<br>Provides feedback and coaching to the Team regularly.<br><br>Understands building capability through Cross training.<br><br>Ensures new products are executed properly following roll-out.<br><br>Ensures product quality and great service.<br><br>Shows enthusiasm about guest within the restaurant/bars.<br><br>Taking Ownership of issues or tasks and also give detail update of the Beverage Manager.<br>Effectively identifies restaurant/bars problems through reports and can ideate & execute to resolve<br>Assist in planning regular and special event Menu.<br>Stock the service bar and lobby bar as needed.<br>Take an alcohol and mixer inventory on the first of every month. Reconcile the inventory with purchases to insure all is accounted for.<br>Direct responsibility for training the staff for all coffee service.<br>Creates a positive team atmosphere among Team Members.<br>Maintains records of staff periodic manner and operating costs.<br>Provides feedback and coaching to the Team regularly.<br>Understands building capability through Cross training<br>Treats all Team Members fairly, with respect.<br><br>Sets high standards for appropriate team behavior on shift.<br>Works with beverage staff to ensure proper food presentation and proper food-handling procedures.<br>Handle guest complaints in restaurants & bars.<br><br>Schedules periodic beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.<br><br>Maintain budget and employee records, prepare payroll, and pay bills, or monitor bookkeeping records.<br><br>Meet with sales representatives to order supplies such as glassware, utensils, and cleaning items. Arrange for maintenance and repair of equipment and other services.<br><br>Ensures new products are executed properly following roll-out.<br>Is capable of handling irate customers with a friendly/calm attitude.<br>Is flexible in dealing with changes/problems (e.g., being short staffed).<br>Has effectively forecasted restaurants & bar needs.<br>Shifts priorities and goals as work demands change.<br>Prioritizes tasks effectively to ensure most important tasks are completed on time.<br>Delegates and follows-up effectively.<br>Attendance and participation of weekly F & B meeting and Department Head meeting<br><br>Proficiency in Point of sale (POS) software, inventory software, Restaurant & Bars guest satisfactory tracking software etc.<br><br>Assure completion of requisitions where deemed necessary.<br><br>Assure the completion of weekly schedule and shift duties<br>Maintaining a labor cost.<br><br>Completion of monthly inventory.<br><br>Minimize number of customer complaints.<br>Ensure a professional attitude and proper business attire when on property, ready to meet or service a client at any time.<br>Staff professional attitude and proper meeting Company appearance and uniform standards.<br><br>Teamwork-Relations with co-workers and management.<br>Responsible for staff training and development.<br><br>Ensure all staff received the appropriate training.<br>Personnel selection.<br>Proper hiring procedures followed.<br>P&L monthly meeting.<br><br>Personal development and growth.<br><br>Discipline of personnel when required.<br><br>Assist all scheduling within the department.<br><br>Participation towards overall Hotel Maintenance and cleanliness.<br><br>Achieving service that exceeds expectations.<br><br>Assisting in the overall maintenance of the operation at a level in keeping with the standards prescribed.<br><br> Minimize the number of Workmen's Compensation claims.<br><br>Report any deficiencies in equipment and facilities.<br>Required to be present to serve VIP’s during Operations.<br><br>Must have flexible availability due to needs of our VIP guests<br>Able to independently manage and be responsible for high value coffee and equipment<br><br>Able to manage multiple outlet coffee inventory and par levels<br>Develop SOPs from extensive knowledge and experience<br>Train multiple outlets in coffee preparation, latte art and sales<br>Work with procurement all necessary items related to their operations<br><br>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
Department: Food & Beverage Location: Saudi Arabia - Al Khobar<br><br>Description<br><br>The Master Barista is responsible for assisting the Beverage Manager coordinating all phases of restaurant/outlets/bars/banquet beverage operations in the Hotel; coordinate these activities on a daily basis; assist in program planning and quality control.<br><br>This position is Critical for F&B Operations to ensure that Guests have a unique and memorable experience with regards to Coffee presentations.<br><br>Maintain the services and reputation of the Hotel and act as a management representative<br><br><br>Key Responsibilities<br><br>Barista should be able to provide The Perfect Cup of Coffee as well as Perfect Cappuccinos and Lattes and other Coffee Drink Recipes To do this the Barista must be able to produce a Perfect Espresso/Coffee Shot. Barista Espresso Machine Skills-A Barista will generally learn the difference between the various types of espresso machines which are used to provide the proper pressure for extraction by forcing hot water at high pressure through tamped and roasted, ground coffee. In addition a great Barista is a “people person” who wants to give customers a great coffee experience so they come back again and again. A Barista Should Know About Coffee – the World’s Three Main Growing Regions.<br><br>Working the Counter – The Master Coffee Barista.<br>A Barista often works the whole front counter area of the coffee shop and may participate in serving food items as well as various coffee drinks, tea and other beverages.<br><br>A good team player – “works well with others.”A master Barista is a multi-task expert, taking care of numerous things in the proper order with the goal of providing supreme customer service and exceptional specialty coffee drinks. Ability to multi-tasked requires the Barista to think of what needs to be done at the particular moment and constantly prioritize items for the best efficiency. The ability to multi-task requires that you do more than just work fast, and it also does not include being hyper-active or extra speedy without purpose.<br><br>An experienced Barista knows that the customer always comes first because your whole purpose is to give them a wonderfully positive experience in your coffee creations.<br><br>Barista Knowledge About the World’s Finest Coffees A Barista should also know something about the world’s finest premium gourmet coffees – just some basic knowledge about taste profiles and how the coffees are processed, perhaps where they are grown and their most redeeming qualities. For example you should know about how a Jamaican Blue Mountain Coffee differs from an Ethiopian Harrar Coffee, and some of the overall qualities including body, sweetness/bitterness, acidity, aroma, and also the aftertaste. Attend a coffee cupping (professional coffee tasting) to learn more about coffee and advance your Barista knowledge. A great Barista will know how a Yemen Mocha Coffee differs from a Ethiopian Sidamo Coffee or a Kenyan Coffee, and which work best in the various Coffee Recipes. Barista should know the basic differences between Robusta and Arabica coffee beans. A professional Barista should also know about Grinding and Roasting Coffee including Grinding Coffee for Espresso. Keep a Neat Workplace and a Neat Appearance Cleanliness is clearly next to godliness when it comes to being a Barista. Not only must you keep your brewing equipment clean and your work area spotless, you must also maintain a neat physical appearance. Treats all Team Members fairly, with respect. Sets high standards for appropriate team behavior on shift. Is capable of handling irate customers with a friendly/calm attitude. Ensures product quality and great service. Shows enthusiasm about guest within the restaurant & bars. Is flexible in dealing with changes/problems (e.g., being short staffed). Shifts priorities and goals as work demands change.<br><br>Prioritizes tasks effectively to ensure most important tasks are completed on time.<br><br>Delegates and follows-up effectively.<br><br>Seeks, listens and responds to Guest feedback.<br><br>Coaches team on how to exceed Guest expectations.<br><br>Does not blame others; takes accountability for problems.<br><br>Training and continuing education- Support members of the division training team in the role of teacher.<br><br>Participating in all levels of division training update meetings.<br><br>Identify skill gaps within beverage and partnering to customize learning solutions.<br><br>Assist in the positions specific training. <br><br>Evaluate recipe inconsistencies and coach on proper procedures.<br><br>Organizes and conduct monthly training classes covering, service and overall product knowledge.<br><br>Oversee all the new trainees through the process, conduct end of training certification.<br><br>Supports food & beverage outlets by preparing specialty coffee menus themed to the operation.<br><br>Pair coffee with food selection at the fine dining outlet.<br><br>Present recipe selection for review four times annually.<br><br>Evaluate and review all new products with Beverage Manager for possible placement in outlets.<br><br>Creates a positive team atmosphere among Team Members.<br>Provides feedback and coaching to the Team regularly.<br><br>Understands building capability through Cross training.<br><br>Ensures new products are executed properly following roll-out.<br><br>Ensures product quality and great service.<br><br>Shows enthusiasm about guest within the restaurant/bars.<br><br>Taking Ownership of issues or tasks and also give detail update of the Beverage Manager.<br>Effectively identifies restaurant/bars problems through reports and can ideate & execute to resolve<br>Assist in planning regular and special event Menu.<br>Stock the service bar and lobby bar as needed.<br>Take an alcohol and mixer inventory on the first of every month. Reconcile the inventory with purchases to insure all is accounted for.<br>Direct responsibility for training the staff for all coffee service.<br>Creates a positive team atmosphere among Team Members.<br>Maintains records of staff periodic manner and operating costs.<br>Provides feedback and coaching to the Team regularly.<br>Understands building capability through Cross training<br>Treats all Team Members fairly, with respect.<br><br>Sets high standards for appropriate team behavior on shift.<br>Works with beverage staff to ensure proper food presentation and proper food-handling procedures.<br>Handle guest complaints in restaurants & bars.<br><br>Schedules periodic beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.<br><br>Maintain budget and employee records, prepare payroll, and pay bills, or monitor bookkeeping records.<br><br>Meet with sales representatives to order supplies such as glassware, utensils, and cleaning items. Arrange for maintenance and repair of equipment and other services.<br><br>Ensures new products are executed properly following roll-out.<br>Is capable of handling irate customers with a friendly/calm attitude.<br>Is flexible in dealing with changes/problems (e.g., being short staffed).<br>Has effectively forecasted restaurants & bar needs.<br>Shifts priorities and goals as work demands change.<br>Prioritizes tasks effectively to ensure most important tasks are completed on time.<br>Delegates and follows-up effectively.<br>Attendance and participation of weekly F & B meeting and Department Head meeting<br><br>Proficiency in Point of sale (POS) software, inventory software, Restaurant & Bars guest satisfactory tracking software etc.<br><br>Assure completion of requisitions where deemed necessary.<br><br>Assure the completion of weekly schedule and shift duties<br>Maintaining a labor cost.<br><br>Completion of monthly inventory.<br><br>Minimize number of customer complaints.<br>Ensure a professional attitude and proper business attire when on property, ready to meet or service a client at any time.<br>Staff professional attitude and proper meeting Company appearance and uniform standards.<br><br>Teamwork-Relations with co-workers and management.<br>Responsible for staff training and development.<br><br>Ensure all staff received the appropriate training.<br>Personnel selection.<br>Proper hiring procedures followed.<br>P&L monthly meeting.<br><br>Personal development and growth.<br><br>Discipline of personnel when required.<br><br>Assist all scheduling within the department.<br><br>Participation towards overall Hotel Maintenance and cleanliness.<br><br>Achieving service that exceeds expectations.<br><br>Assisting in the overall maintenance of the operation at a level in keeping with the standards prescribed.<br><br> Minimize the number of Workmen's Compensation claims.<br><br>Report any deficiencies in equipment and facilities.<br>Required to be present to serve VIP’s during Operations.<br><br>Must have flexible availability due to needs of our VIP guests<br>Able to independently manage and be responsible for high value coffee and equipment<br><br>Able to manage multiple outlet coffee inventory and par levels<br>Develop SOPs from extensive knowledge and experience<br>Train multiple outlets in coffee preparation, latte art and sales<br>Work with procurement all necessary items related to their operations<br><br>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Join Buro Happold’s Buildings team in Riyadh as an MEP BIM Lead, shaping the digital delivery of complex, high-performance and sustainable building-services projects. </strong></p><br><br><br><br><br><p><strong>Here at Buro Happold, expect the exceptional. </strong></p><br><br><p>From the projects you will work on to the clients we work with. From career-defining opportunities to an inclusive and diverse practice where we all contribute to a more equitable world. From our reputation to our relationships. Wherever your Buro Happold career takes you, it’ll be anything but ordinary. </p><br><br><br><p><strong>Your next role</strong></p><br><br><p>Buro Happold has a clear strategic plan, strong learning culture and entrepreneurial mindset that will allow you to thrive. </p><br><br><p>You’ll be part of something bigger than us all where sustainability, equity, social and performance outcomes matter. All of Buro Happold is committed to doing the right thing, even when that’s the hardest thing. This is a genuine opportunity to make impact - and leave real legacy.</p><br><br><br><br><br><p><strong>Your key duties</strong></p><br><br><p>As MEP BIM Lead, you will be responsible for leading and embedding effective BIM processes across MEP design delivery within the Riyadh Buildings team. You will work in close partnership with project BIM leads, MEP job leaders, engineers, BIM technicians and external project stakeholders to establish robust project information-management procedures from mobilisation through design, coordination, construction support and final deliverables.</p><br><br><br><p><strong>Key responsibilities</strong></p><br><br>BIM leadership and delivery<ul><li><p>Lead the planning, setup, implementation and ongoing management of MEP BIM delivery on complex building projects.</p><br><br></li><li><p>Establish and maintain MEP BIM workflows in accordance with the project BIM Execution Plan, client requirements, relevant Buro Happold standards and agreed information-management protocols.</p><br><br></li><li><p>Support the review of tender and project BIM requirements, including Exchange Information Requirements, Level of Information Need, model-development requirements, delivery milestones and digital scope.</p><br><br></li><li><p>Contribute discipline-specific information to the BIM Execution Plan, Task Information Delivery Plan and coordinated programme of model and drawing deliverables.</p><br><br></li><li><p>Work with the Regional BIM Lead and Project BIM Lead to define clear digital-delivery responsibilities, workflows, approval routes and quality-control procedures.</p><br><br></li><li><p>Lead the development and implementation of MEP BIM enhancements, templates, standards, content libraries and automated workflows.</p><br><br></li><li><p>Support project teams in adopting consistent and efficient modelling, documentation and coordination practices.</p><br><br></li></ul>Model setup and project mobilisation<ul><li><p>Set up and maintain discipline Revit models in accordance with Buro Happold project templates, BIM standards and project-specific requirements.</p><br><br></li><li><p>Configure model worksets, links, shared coordinates, levels, grids, views, view templates, scope boxes, dependent views, match lines, sheets and publishing sets.</p><br><br></li><li><p>Coordinate with the project BIM lead and other disciplines to confirm project north, coordinate systems, model origins, linked-model strategy and information-sharing requirements.</p><br><br></li><li><p>Ensure project models are structured to support clear MEP design development, efficient coordination and high-quality drawing production.</p><br><br></li><li><p>Establish automated or semi-automated workflows for sheet creation, model setup, views and repeatable documentation tasks where appropriate.</p><br><br></li><li><p>Support the setup and effective use of Autodesk Construction Cloud for model sharing, issue management, coordination and controlled information exchange.</p><br><br></li></ul>MEP coordination and technical assurance<ul><li><p>Work with MEP job leaders and engineers to establish practical service-zone, routing and coordination strategies from the earliest design stages.</p><br><br></li><li><p>Lead and monitor the implementation of MEP coordination principles, including spatial allowances, access requirements, maintenance zones, builders-work interfaces and multidisciplinary design constraints.</p><br><br></li><li><p>Promote a clash-avoidance, right-first-time approach rather than relying solely on late-stage clash detection.</p><br><br></li><li><p>Coordinate MEP models with architecture, interiors, structures, landscape, civil, façade, fire and specialist consultant models.</p><br><br></li><li><p>Set up and manage Navisworks model reviews, clash-detection tests and issue-resolution workflows at agreed project intervals.</p><br><br></li><li><p>Support coordination reviews through Autodesk Construction Cloud Model Coordination and other agreed project platforms.</p><br><br></li><li><p>Coordinate builders-work openings, penetrations, sleeves and other interfaces with structural and architectural teams.</p><br><br></li><li><p>Identify recurring coordination risks, propose practical solutions and escalate critical issues promptly to the appropriate project leads.</p><br><br></li></ul>Quality and information management<ul><li><p>Carry out routine model-health and information-quality reviews, including compliance with model standards, naming conventions, worksets, view templates, parameters, tagging, model content and information requirements.</p><br><br></li><li><p>Ensure MEP models meet the agreed Level of Information Need and are suitable for each relevant project stage and deliverable.</p><br><br></li><li><p>Review drawing sets, title blocks, sheet registers, scale, annotation, graphic standards and PDF outputs to maintain a high-quality presentation standard.</p><br><br></li><li><p>Ensure alignment between model outputs, Task Information Delivery Plan milestones and agreed project issue schedules.</p><br><br></li><li><p>Support the preparation and review of MEP Revit models, drawings, schedules and coordinated deliverables at key project gateways.</p><br><br></li><li><p>Maintain clear records of BIM issues, audits, actions, risks and lessons learned to support continuous improvement.</p><br><br></li></ul>Team development and collaboration<ul><li><p>Provide technical support, training and guidance to engineers, BIM technicians and junior team members on Revit, Navisworks, Autodesk Construction Cloud and MEP BIM best practice.</p><br><br></li><li><p>Mentor BIM technicians in model setup, modelling quality, documentation, coordination and efficient Revit workflows.</p><br><br></li><li><p>Support the recruitment, onboarding, supervision and, where required, line management of BIM personnel.</p><br><br></li><li><p>Coordinate with Buro Happold BIM support teams in other regions and with approved external BIM delivery partners where required.</p><br><br></li><li><p>Communicate BIM requirements clearly and constructively to internal teams, consultants, contractors and clients.</p><br><br></li><li><p>Contribute to lessons learned, process improvements, digital innovation and knowledge sharing across the Riyadh Buildings practice.</p><br><br></li></ul><p><strong>Your skills and experience</strong></p><br><br><p>You are an experienced MEP BIM professional with strong technical knowledge of building-services design and a proven ability to lead digital delivery on multidisciplinary projects. You understand that BIM is not simply a modelling tool: it is a coordinated information-management process that supports better design decisions, improved project outcomes and more efficient delivery.</p><br><br><ul><li><p>A degree, diploma or equivalent technical qualification in Building Services Engineering, Mechanical Engineering, Electrical Engineering, Architectural Technology, BIM or a related discipline.</p><br><br></li><li><p>Significant experience leading MEP BIM delivery for building-services projects within a design consultancy, contractor, specialist engineering practice or multidisciplinary environment.</p><br><br></li><li><p>Advanced expertise in Autodesk Revit, particularly for MEP/MEPF design, documentation and multidisciplinary model coordination.</p><br><br></li><li><p>Strong working knowledge of Navisworks Manage, including federated model review, clash-test setup, issue management and coordination reporting.</p><br><br></li><li><p>Experience setting up and administering Autodesk Construction Cloud, including model sharing, publishing, permissions, review workflows and Model Coordination.</p><br><br></li><li><p>Demonstrable experience coordinating MEP services with architecture, structural engineering, interiors and specialist systems.</p><br><br></li><li><p>Strong knowledge of BIM standards and information-management workflows, including ISO 19650, BIM Execution Plans, Exchange Information Requirements, Task Information Delivery Plans, Level of Information Need and LOD principles.</p><br><br></li><li><p>Experience setting up project models, including shared coordinates, model links, worksets, levels, grids, views, templates, sheets and deliverable publishing workflows.</p><br><br></li><li><p>Experience in model and drawing quality assurance, information audits and BIM compliance reviews.</p><br><br></li><li><p>An understanding of building-services design coordination, including service-zone planning, plant-space requirements, distribution routes, builders-work openings and installation access.</p><br><br></li><li><p>Ability to manage several priorities and projects while maintaining quality, programme and delivery commitments.</p><br><br></li><li><p>Strong communication, coordination, problem-solving and stakeholder-management skills.</p><br><br></li><li><p>Experience using workflow automation tools such as Dynamo, Grasshopper, DiRoots or similar platforms is advantageous.</p><br><br></li><li><p>Experience with Revit automation tools, including RushForth, is beneficial.</p><br><br></li><li><p>Professional certification in BIM, Autodesk software or a relevant engineering discipline is desirable.</p><br><br></li></ul><p><strong>What we offer you</strong></p><br><br><p>Bring your knowledge and expertise to one of the world’s most respected consultancies. </p><br><br><ul><li>Hybrid working arrangements</li><li>Attractive salary and benefits package</li><li>A strong commitment to your continuous development. Whatever stage in your career, we have a learning and development programme that will enable and empower you </li><li>Entitlement to two memberships to professional bodies or subscriptions </li><li>An international culture that wherever your career takes you at Buro Happold, you won’t be far from the exceptional. </li></ul><p><strong>At Buro Happold, everyone else’s extraordinary is just our everyday. </strong></p><br><br><p><strong>Apply today and be a part of our legacy. </strong></p><br><br><p><strong>A place for everyone </strong></p><br><br><p>Buro Happold values individual's flexible approaches to working patterns as an important part of the way you work and achieve balance. We welcome applications from those who are seeking flexibility in their careers. </p><br><br><p>Our exceptional portfolio of projects is the result of the diversity of thought, identities, backgrounds and experiences that shape us. Appreciating each other’s differences is key, we want employees to feel they don’t have to mask elements of their identity to thrive. </p><br><br><p>We are working to change the lack of representation of marginalised groups in the built environment and are particularly keen to hear from anyone who feels they are underrepresented in the industry. We have much to learn from one another. Embracing difference allows us to develop the most innovative and elegant solutions.</p><br><br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >Job Description </span></strong></p>
</td>
</tr>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >OVERVIEW</span></strong></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Job Title</span></strong></p>
</td>
<td valign="top">
<p ><span >Senior Consultant</span></p>
</td>
<td valign="top">
<p ><strong><span >Job Code</span></strong></p>
</td>
<td valign="top">
<p ><span >649291</span></p>
</td>
<td valign="top">
<p ><strong><span >Grade</span></strong></p>
</td>
<td valign="top">
<p ><span >i4</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Group</span></strong></p>
</td>
<td valign="top">
<p ><span >Government Products </span></p>
</td>
<td valign="top">
<p ><strong><span >Division</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >Technology Division</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Department</span></strong></p>
</td>
<td valign="top">
<p ><span >System Design & BI</span></p>
</td>
<td valign="top">
<p ><strong><span >Unit</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >UX/UI Services</span></p>
</td>
</tr>
</tbody>
</table>
<p ><span > </span></p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td valign="top">
<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><span >To lead frontend development initiatives across the Government Digital Products portfolio by designing, developing, and maintaining scalable, high-quality user interfaces and digital experiences. The role is responsible for supporting the growing demand across multiple products, ensuring sustainable frontend delivery capabilities, improving customer experience, reducing delivery dependencies, and enabling the timely implementation of product enhancements that align with business objectives and user needs.</span></p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="2" valign="top">
<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Key Accountabilities</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Key Activities</span></strong></p>
</td>
</tr>
<tr >
<td >
<ol >
<li ><span >Frontend Architecture & Development</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Lead the design and development of scalable, maintainable, and responsive frontend applications.</span></li>
<li ><span >Establish frontend development standards, frameworks, and best practices.</span></li>
<li ><span >Ensure application architectures support performance, scalability, and maintainability requirements.</span></li>
<li ><span >Drive technical consistency across frontend solutions and digital products.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="2">
<li ><span >User Interface & User Experience Development</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Develop intuitive and visually appealing user interfaces for web and digital platforms.</span></li>
<li ><span >Design reusable UI components, patterns, and interaction models aligned with enterprise design standards.</span></li>
<li ><span >Ensure user interfaces provide a consistent user experience across products and platforms.</span></li>
<li ><span >Collaborate with design teams to enhance usability and customer satisfaction.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="3">
<li ><span >Product Enhancement & Feature Delivery</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Lead frontend delivery activities supporting new product features and enhancements.</span></li>
<li ><span >Collaborate with product managers and stakeholders to translate business requirements into technical solutions.</span></li>
<li ><span >Ensure timely implementation of frontend requirements within agreed delivery plans.</span></li>
<li ><span >Support product evolution through continuous enhancement initiatives.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="4">
<li ><span >Frontend Quality & Testing</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Support the implementation of quality assurance practices throughout the frontend development lifecycle.</span></li>
<li ><span >Conduct code reviews, testing validation, and defect resolution activities.</span></li>
<li ><span >Ensure developed solutions meet usability, accessibility, security, and performance requirements.</span></li>
<li ><span >Support user acceptance testing and production readiness activities.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="5">
<li ><span >Application Performance Optimization</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Monitor and optimize frontend application performance across products and platforms.</span></li>
<li ><span >Identify bottlenecks affecting user experience and system responsiveness.</span></li>
<li ><span >Implement performance improvements that enhance application efficiency and usability.</span></li>
<li ><span >Ensure frontend solutions meet scalability and operational expectations.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="6">
<li ><span >Technical Integration & Collaboration</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Collaborate with backend, QA, DevOps, and product teams to deliver integrated digital solutions.</span></li>
<li ><span >Support API integrations, data exchange requirements, and application interoperability.</span></li>
<li ><span >Work closely with technical teams to resolve complex implementation challenges.</span></li>
<li ><span >Ensure seamless coordination throughout the software development lifecycle.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="7">
<li ><span >Frontend Standards & Capability Development</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Define and maintain frontend development standards, design guidelines, and technical documentation.</span></li>
<li ><span >Promote adoption of modern development frameworks, tools, and technologies.</span></li>
<li ><span >Support capability development through knowledge sharing, mentoring, and technical guidance.</span></li>
<li ><span >Contribute to building sustainable frontend development practices across the function.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="8">
<li ><span >Continuous Improvement & Innovation</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Identify opportunities to improve frontend development processes, tools, and delivery approaches.</span></li>
<li ><span >Evaluate new technologies and recommend suitable improvements to existing solutions.</span></li>
<li ><span >Support innovation initiatives that enhance digital customer experiences.</span></li>
<li ><span >Drive continuous improvement activities that strengthen productivity and delivery effectiveness.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="9">
<li ><span >Policies, Processes & Procedures</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="10">
<li ><span >Information Security</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2" valign="top">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >Bachelor’s Degree in Computer Science, Software Engineering, Information Technology, Computer Engineering, or a related discipline.</span></li>
</ul>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >6–8 years of experience in Frontend Development, Web Application Development, Digital Products, or related domains.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="3" valign="top">
<p ><strong><span >VERSION TRACKING</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Prepared by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >First review by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td rowspan="3">
<p ><strong><span >Approved by:</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Name</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Signature</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Date</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<p > </p>
<p > </p>
<p > </p>
</span>
<h3 >About the Role</h3>
<p >Matar Al-Baqami Holding is seeking a Customer Service Officer to join the Supply Chain team in Al Jubail, Eastern Province. This full-time role focuses on supporting logistics and delivery operations by coordinating daily activities between customers, drivers, dispatchers, and logistics personnel. The objective is to ensure efficient truck utilization, timely deliveries, and effective customer communication.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Monitor daily truck movements using GPS tracking systems, including departures, arrivals, unloading, and returns.</li>
<li >Identify and follow up on delayed, stationary, or route-deviating vehicles with drivers, escalating significant issues to relevant stakeholders.</li>
<li >Control trip turnaround times, maintaining records of delays and recurring issues, and recommending corrective actions.</li>
<li >Contact customers prior to dispatch to confirm delivery readiness, verify storage capacity, and manage postponement requests.</li>
<li >Serve as the primary coordination point between customers, drivers, dispatchers, and logistics teams, communicating schedules, delays, and delivery instructions.</li>
<li >Support daily dispatch and delivery plans, coordinating truck availability and following up on delayed or rescheduled deliveries.</li>
<li >Manage exceptions by identifying issues affecting delivery performance and taking immediate action to minimize disruption, escalating unresolved issues as needed.</li>
<li >Prepare daily and weekly logistics reports on planned versus completed deliveries, turnaround times, delays, and operational exceptions.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >A Diploma or Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field is preferred.</li>
<li >Proven experience in customer service, logistics operations, logistics coordination, or a similar role.</li>
</ul>
<h3 >Required Skills and Competencies</h3>
<ul >
<li >Strong coordination, organizational, and problem-solving abilities.</li>
<li >Knowledge of logistics operations, transportation processes, and inventory management principles.</li>
<li >Effective customer service and stakeholder management skills.</li>
<li >Ability to communicate effectively with customers, drivers, vendors, and internal teams.</li>
<li >High attention to detail and accuracy in record-keeping.</li>
<li >Ability to manage priorities in a fast-paced operational environment.</li>
<li >Understanding of health and safety practices within logistics and warehouse operations.</li>
<li >Proficiency in tracking, reporting, and monitoring operational performance.</li>
</ul>
<h3 >Work Environment</h3>
<p >This role is based in Al Jubail, Eastern Province, and operates within a dynamic supply chain team focused on daily logistics and delivery coordination.</p>
<h3 >About the Role</h3>
<p >Systems Limited is seeking a <strong >Head of AI Solutioning</strong> to lead the AI Solutioning function in Saudi Arabia. This full-time role involves qualifying opportunities, driving solution governance, shaping commercial strategy, and ensuring AI engagements are technically sound, commercially viable, and deliverable. The Head of AI Solutioning will provide enterprise consulting leadership, engage with executive clients, and manage the P&L and technical direction of the AI Solutioning Hub.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Own opportunity qualification, including technical feasibility, commercial viability, and delivery capacity.</li>
<li >Establish AI Solutioning governance, decision rights, review standards, and escalation processes.</li>
<li >Review and approve AI solutions, architectures, and proposals before client submission.</li>
<li >Define commercial strategy, including pricing, scope, risk allocation, and delivery considerations.</li>
<li >Lead technical and business presentations with CIO, CDO, CTO, and CFO-level stakeholders.</li>
<li >Build and maintain executive relationships across strategic client accounts.</li>
<li >Own Hub P&L, including resourcing, hiring, utilization, and margins.</li>
<li >Lead solution and architecture review gates throughout the sales cycle.</li>
<li >Resolve escalations between solutioning and delivery teams.</li>
<li >Represent the AI Solutioning function in leadership and account-planning forums.</li>
<li >Lead and develop a high-performing technical presales/solutioning team.</li>
</ul> <h3 >Required Qualifications</h3>
<ul >
<li >15–20+ years of enterprise technology, consulting, or solution leadership experience.</li>
<li >5+ years of experience in AI/ML or data platforms.</li>
<li >Strong understanding of enterprise AI architecture, delivery methodologies, and compliance requirements.</li>
<li >Working knowledge of Azure AI Foundry, AWS Bedrock, and Google Vertex AI, with strong awareness of the open-source AI ecosystem.</li>
<li >Strong understanding of AI delivery economics, pricing, margins, SOWs, and risk allocation.</li>
<li >Proven experience managing the complete sales-to-delivery lifecycle, from qualification through handover.</li>
</ul> <h3 >Key Skills and Attributes</h3>
<ul >
<li >Excellent executive presence with the ability to lead high-stakes client and board-level discussions.</li>
<li >Strong talent leadership and experience building and managing technical presales/solutioning teams.</li>
<li >Proven experience in commercial negotiations, scope management, and client relationship management.</li>
<li >Ability to operate effectively with CIO/CDO/CFO-level stakeholders and across technical, commercial, and delivery functions.</li>
</ul> <h3 >Experience Required</h3>
<p >Candidates should possess a minimum of 10 years of relevant experience in the field.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Director- Public Realm Role required: Director – Public Realm will lead the planning, design governance, and delivery oversight of public realm projects across multiple districts within Qiddiya.<br> The role will provide strategic and technical leadership to ensure that parks, streetscapes, public open spaces, and associated public realm assets are delivered in accordance with approved masterplans, citywide standards, Stage Gate requirements, and programme objectives.<br> The position will support the implementation of citywide initiatives, including the Public Realm Design Manual (PRDM), People First Principles and project spirit teams, while acting as the key interface between district teams, consultants, infrastructure teams, and other business unit.<br> Key Responsibilities Lead public realm planning and design management for assigned districts and strategic projects.<br> Provide design governance and technical assurance across CMP, DMP, Land Servicing, and detailed design stages.<br> Oversee consultant performance, design reviews, and delivery of public realm packages.<br> Ensure compliance with Qiddiya Vision, City Framework Plan, PRDM, development controls, and citywide public realm standards.<br> Coordinate integration of public realm with infrastructure, mobility, utilities, irrigation, sustainability, and operational requirements.<br> Support Stage Gate submissions and provide executive-level recommendations on design, programme, risks, and delivery strategy.<br> Manage and mentor multidisciplinary public realm teams, supporting capability development and succession planning.<br> Lead stakeholder engagement with District Development Teams, Delivery Partners, consultants, and internal SMEs.<br> Contribute to citywide public realm strategies, standards development, phasing plans, and operational readiness initiatives.<br> Key Accountabilities Delivery of high-quality, standards-compliant public realm designs.<br> Timely support of district programmes and Stage Gate approvals.<br> Effective management of consultant teams and design budgets.<br> Successful implementation of citywide public realm standards and governance processes.<br> Proactive identification and mitigation of design, programme, and delivery risks.<br> Bachelor's or Master's degree in Landscape Architecture.<br> 15+ years' experience delivering large-scale public realm, landscape, or urban development projects.<br> Demonstrated leadership within complex mixed-use, city-scale, or giga-project developments.<br> Strong understanding of master planning, design governance, infrastructure integration, and project delivery.<br> Experience managing multidisciplinary consultant teams and stakeholder environments.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h3 >About the Role</h3>
<p >Amazon Global Specialty Fulfillment (GSF) operations is seeking a <strong >Continuous Improvement Specialist SA Amazon Now ACES</strong> to join its team in Jeddah, Makkah, Saudi Arabia. This full-time role is part of a newly formed organization focused on designing and launching new business models across AMET, specifically within Ultra Fast Grocery operations. The successful candidate will contribute to redefining fast delivery services and running store operations, aligning with Amazon's mission to be the primary online destination for customers to find, discover, and purchase anything.</p> <h3 >Operational Leadership</h3>
<p >This position involves leading and managing daily operations across a combination of small sites, ensuring efficiency and adherence to Amazon standards. Key operational responsibilities include:</p>
<ul >
<li >Managing end-to-end operations for multiple small sites on a daily basis.</li>
<li >Supervising Last Mile operations to ensure timely and efficient delivery.</li>
<li >Meeting customer-facing metrics while maintaining cost targets.</li>
<li >Upholding the safety and morale of the team.</li>
<li >Standing in for the Area Manager as required.</li>
</ul> <h3 >Team Management and Development</h3>
<p >The specialist will be responsible for the development and performance of team members, ensuring a productive and compliant work environment. This includes:</p>
<ul >
<li >Leading Learning & Development (L&D) initiatives across Amazon Now KSA Darkstores.</li>
<li >Driving performance management for team members.</li>
<li >Preparing and implementing training and development plans for riders.</li>
<li >Ensuring Amazon policies, including attendance tracking, are implemented and administered fairly and consistently.</li>
<li >Motivating, coaching, reporting on, and providing feedback on associates’ performance, covering productivity, quality, and safety.</li>
</ul> <h3 >Continuous Improvement Initiatives</h3>
<p >A core aspect of this role is to drive continuous improvement within day-to-day operations and delivery processes. Responsibilities include:</p>
<ul >
<li >Driving continuous improvement across daily operations.</li>
<li >Continuously enhancing the delivery process to achieve sustained performance improvement.</li>
<li >Conducting daily 4M and 5S audits for the delivery station.</li>
</ul> <h3 >Required Qualifications</h3>
<ul >
<li >Demonstrated experience completing complex tasks quickly with minimal guidance.</li>
<li >Ability to react with appropriate urgency to situations requiring a quick turnaround.</li>
</ul> <h3 >Preferred Qualifications</h3>
<ul >
<li >Knowledge of city topography and road networks.</li>
</ul>
Job Purpose The Procurement Engineer is responsible for managing the technical and commercial procurement of materials, equipment, and services required for construction and hospitality projects. The role ensures that procurement activities are completed on time, within budget, and in accordance with approved specifications, quality standards, project schedules, and contractual requirements. The position works closely with Engineering, Construction, Project Controls, QA/QC, HSE, Finance, Suppliers, Subcontractors, and Project Management teams to ensure timely availability of materials and services and minimize procurement-related delays and risks. Key Responsibilities Develop and execute procurement plans in line with project requirements, approved schedules, budgets, and material submittal schedules. Review technical specifications, drawings, BOQs, material requisitions, and scope of work to identify procurement requirements. Prepare and issue RFQs, RFPs, and inquiries to approved suppliers and subcontractors. Identify, evaluate, and prequalify potential suppliers based on technical capability, quality, delivery performance, capacity, and commercial competitiveness. Obtain and analyze supplier quotations and prepare technical and commercial bid comparisons. Coordinate with Engineering and technical teams to evaluate supplier technical offers and ensure compliance with project specifications. Lead commercial negotiations with suppliers to achieve competitive pricing, favorable payment terms, delivery schedules, warranties, and other contractual conditions. Prepare purchase orders, subcontracts, and procurement documentation in accordance with company procedures. Monitor supplier performance, production schedules, inspections, delivery dates, and material availability. Coordinate with Project Management, Construction, Logistics, and Stores teams to ensure timely delivery of materials and equipment to site. Track procurement status, long-lead items, critical materials, and potential supply-chain risks. Identify procurement delays and shortages and develop appropriate recovery and mitigation plans. Maintain accurate procurement logs, supplier records, purchase orders, delivery schedules, and procurement documentation. Monitor procurement expenditure against approved budgets and support cost-control initiatives. Evaluate opportunities for cost savings, value engineering, alternative materials, and commercial optimization without compromising quality or project requirements. Coordinate with QA/QC to ensure purchased materials and equipment comply with approved specifications, standards, and inspection requirements. Coordinate with HSE and relevant departments to ensure suppliers and subcontractors comply with project HSE requirements. Manage supplier claims, variations, commercial issues, and delivery disputes in coordination with the Contracts and Project Management teams. Support expediting activities for critical and long-lead materials and equipment. Prepare regular procurement progress reports, procurement dashboards, KPI reports, and management updates. Ensure procurement activities comply with company policies, approved procurement procedures, contractual requirements, and applicable regulations. Utilize ERP and procurement systems for purchase orders, vendor management, procurement tracking, and reporting; SAP experience is preferred. Support project close-out activities, including final documentation, warranties, spare parts, and outstanding procurement items. Maintain strong professional relationships with suppliers, subcontractors, consultants, and internal stakeholders. Qualifications & Experience Bachelor's degree in Engineering, preferably Civil, Architectural, or a related engineering discipline. Minimum 8–12 years of relevant experience in procurement, purchasing, materials management, or supply chain within the construction industry. Proven experience in procurement for large-scale building, commercial, residential, hospitality, or infrastructure projects. Strong understanding of construction materials, equipment, technical specifications, BOQs, drawings, and procurement processes. Experience managing suppliers, subcontractors, manufacturers, and vendors. Strong knowledge of procurement planning, tendering, technical evaluation, commercial evaluation, negotiation, expediting, and delivery management. Experience with ERP/procurement systems; SAP is an advantage. Strong understanding of contracts, purchase orders, commercial terms, warranties, and supplier agreements. Experience working with multidisciplinary engineering and construction teams. Strong analytical, negotiation, communication, and problem-solving skills. Ability to manage multiple procurement packages and priorities under tight project deadlines. Strong knowledge of quality, HSE, and project compliance requirements. GCC experience is preferred, particularly Saudi Arabia, UAE, Qatar, or Oman. Preferred Experience Experience in luxury hotels, hospitality developments, high-rise buildings, commercial developments, or mega construction projects. Experience procuring MEP systems, finishing materials, FF&E, construction materials, equipment, and specialist packages. Experience working with international suppliers, manufacturers, consultants, and contractors. Strong experience with long-lead and critical procurement packages. Knowledge of international standards and construction specifications. Experience in value engineering and procurement cost optimization. PMP, CIPS, or other procurement/supply-chain certification is an advantage.
<h3 >About the Role</h3>
<p >Ejada is seeking a <strong >Project Manager (Software\ERP)</strong> to join our team in Jeddah or Makkah, Saudi Arabia. This full-time role focuses on leading and supporting the successful delivery of software and ERP implementation projects, including those involving SAP and Oracle solutions.</p> <h3 >Role Purpose</h3>
<p >The Project Manager is responsible for ensuring structured project execution, strong governance, accurate reporting, and effective stakeholder alignment. The role aims to achieve predictable delivery outcomes, particularly within regulated environments such as the banking, government, and defense sectors.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Support or lead end-to-end project delivery across SDLC, ERP, SAP, and Oracle implementation phases.</li>
<li >Manage project scope, schedule, cost, quality, risks, issues, dependencies, resources, and stakeholder communication.</li>
<li >Maintain essential project documentation, including plans, RAID logs, action trackers, meeting minutes, dashboards, status reports, approvals, and governance records.</li>
<li >Coordinate with business users, technical teams, QA, DevOps, SAP/Oracle consultants, vendors, and client stakeholders.</li>
<li >Support or manage User Acceptance Testing (UAT), defect tracking, release readiness, deployment, cutover, go-live, hypercare, and post-go-live stabilization.</li>
<li >Ensure compliance with delivery governance, documentation standards, audit readiness, security reviews, and client approval controls.</li>
<li >Monitor project performance, budget, effort consumption, invoicing milestones, and delivery risks where applicable.</li>
<li >Lead governance meetings, steering updates, escalation management, and corrective actions based on role seniority.</li>
<li >Support continuous improvement of delivery frameworks, reporting quality, planning, estimation, and project governance practices.</li>
</ul> <h3 >Required Experience</h3>
<p >Candidates must have <strong >5-10 years of experience</strong> in project management, specifically within the context of software, ERP, SAP, or Oracle implementation projects. Experience in managing projects within regulated environments such as banking, government, or defense sectors is required.</p> <h3 >Key Competencies</h3>
<p >The successful candidate will demonstrate strong capabilities in structured project execution, maintaining robust governance, accurate reporting, and effective stakeholder alignment. Proficiency in managing all facets of project delivery, including scope, schedule, cost, quality, and risk, is essential.</p> <h3 >Work Location</h3>
<p >This full-time position is located in <strong >Jeddah or Makkah, Makkah Province, Saudi Arabia</strong>.</p>
<h3 >About the Role</h3>
<p >Ejada is seeking a <strong >Project Manager (Software\ERP)</strong> to join our team in Jeddah or Makkah, Saudi Arabia. This full-time role focuses on leading and supporting the successful delivery of software and ERP implementation projects, including those involving SAP and Oracle solutions.</p> <h3 >Role Purpose</h3>
<p >The Project Manager is responsible for ensuring structured project execution, strong governance, accurate reporting, and effective stakeholder alignment. The role aims to achieve predictable delivery outcomes, particularly within regulated environments such as the banking, government, and defense sectors.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Support or lead end-to-end project delivery across SDLC, ERP, SAP, and Oracle implementation phases.</li>
<li >Manage project scope, schedule, cost, quality, risks, issues, dependencies, resources, and stakeholder communication.</li>
<li >Maintain essential project documentation, including plans, RAID logs, action trackers, meeting minutes, dashboards, status reports, approvals, and governance records.</li>
<li >Coordinate with business users, technical teams, QA, DevOps, SAP/Oracle consultants, vendors, and client stakeholders.</li>
<li >Support or manage User Acceptance Testing (UAT), defect tracking, release readiness, deployment, cutover, go-live, hypercare, and post-go-live stabilization.</li>
<li >Ensure compliance with delivery governance, documentation standards, audit readiness, security reviews, and client approval controls.</li>
<li >Monitor project performance, budget, effort consumption, invoicing milestones, and delivery risks where applicable.</li>
<li >Lead governance meetings, steering updates, escalation management, and corrective actions based on role seniority.</li>
<li >Support continuous improvement of delivery frameworks, reporting quality, planning, estimation, and project governance practices.</li>
</ul> <h3 >Required Experience</h3>
<p >Candidates must have <strong >5-10 years of experience</strong> in project management, specifically within the context of software, ERP, SAP, or Oracle implementation projects. Experience in managing projects within regulated environments such as banking, government, or defense sectors is required.</p> <h3 >Key Competencies</h3>
<p >The successful candidate will demonstrate strong capabilities in structured project execution, maintaining robust governance, accurate reporting, and effective stakeholder alignment. Proficiency in managing all facets of project delivery, including scope, schedule, cost, quality, and risk, is essential.</p> <h3 >Work Location</h3>
<p >This full-time position is located in <strong >Jeddah or Makkah, Makkah Province, Saudi Arabia</strong>.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Stakeholder & Operations Manager will play a pivotal role in overseeing and executing operational strategies, managing resources, and driving performance across multiple project delivery functions. This role is critical in maintaining project timelines, performance targets, and governance requirements within a complex and dynamic project environment.<br>Responsibilities:<br></p><ul><li>Lead and coordinate operational activities across project delivery functions, ensuring alignment with project objectives and schedules.</li><li>Oversee day-to-day operations, manage resources, and supervise teams and contractors for efficient project execution.</li><li>Monitor and analyze operational performance metrics, implementing improvement actions as needed.</li><li>Ensure compliance with approved policies, procedures, and HSE standards, maintaining a safe and efficient work environment.</li><li>Manage stakeholder communication, reporting, and operational updates, fostering effective collaboration.</li><li>Identify and mitigate operational risks, issues, and constraints, supporting the implementation of robust mitigation strategies.</li><li>Coordinate interfaces across disciplines, functions, and project stakeholders, ensuring seamless collaboration.</li><li>Supervise and mentor operational teams and contractors, promoting a culture of accountability and high performance.</li><li>Drive continuous improvement initiatives to enhance operational efficiency, quality, and delivery outcomes.</li><li>Maintain alignment of operational activities with project delivery schedules, milestones, and performance targets.</li><li>Assignment: 5 months </li></ul><br>Qualifications:<br><ul><li> 20+ years of experience in operations, project delivery, stakeholder coordination, resource management, and performance oversight in complex infrastructure or mega-project environments.</li><li> Proven track record in coordinating operational activities, managing teams and contractors, and supporting delivery alignment across multiple project workstreams.</li><li> Experience in large-scale infrastructure or construction programs, including interface coordination, risk management, reporting, and HSE compliance.</li><li> Strong leadership and team management skills, with the ability to inspire and motivate cross-functional teams.</li><li> Excellent stakeholder engagement, communication, and coordination abilities, fostering effective relationships.</li><li> Sound problem-solving, decision-making, and issue-resolution capabilities, managing competing priorities effectively.</li><li> In-depth understanding of project delivery processes, operational governance, and performance management frameworks.</li><li> Proficiency in HSE requirements, compliance obligations, and operational control processes, ensuring a safe work environment.</li><li> Expertise in reporting, performance tracking, dashboards, and operational management tools for data-driven decision-making.</li><li> Ability to identify risks, develop mitigation plans, and support continuous improvement initiatives for operational excellence.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p > </p>
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<p ><a name="_Hlk189495630"></a><strong><span >Job Description </span></strong></p>
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<td colspan="6" valign="top">
<p ><strong><span >OVERVIEW</span></strong></p>
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<p ><strong><span >Job Title</span></strong></p>
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<p ><span >Associate Project Manager</span></p>
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<p ><strong><span >Job Code</span></strong></p>
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<p ><span >121428</span></p>
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<p ><strong><span >Grade</span></strong></p>
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<p ><span >I4</span></p>
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<p ><strong><span >Group</span></strong></p>
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<p ><span >Integrated Solutions Group</span></p>
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<p ><strong><span >Division</span></strong></p>
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<td colspan="3" valign="top">
<p ><span >Digital solutions </span></p>
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<p ><strong><span >Department</span></strong></p>
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<p ><span >Custom Solutions & Managed Services</span></p>
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<p ><strong><span >Unit</span></strong></p>
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<p > </p>
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<p ><span > </span></p>
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<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
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<td valign="top">
<p ><span >The role exists to lead and manage project and program delivery activities by planning, organizing, controlling, and overseeing all key aspects of execution to ensure objectives are achieved within the agreed timeline, budget, scope, and available resources. The role contributes to Elm’s strategic and operational objectives by driving structured delivery, managing risks and stakeholders, monitoring performance, and ensuring that projects are executed in accordance with Elm’s approved policies, procedures, and governance standards.</span></p>
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<p > </p>
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<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
</td>
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<p ><strong><span >Key Accountabilities</span></strong></p>
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<p ><strong><span >Key Activities</span></strong></p>
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<tr >
<td >
<ol >
<li ><span >Program Planning and Objective Setting</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Lead the identification and definition of program and project objectives, success criteria, and acceptance measures.</span></li>
<li ><span >Develop comprehensive execution plans to achieve defined objectives, deliverables, and expected business outcomes.</span></li>
<li ><span >Ensure project and program plans are aligned with organizational goals, stakeholder expectations, and approved priorities.</span></li>
</ul>
</td>
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<td >
<ol start="2">
<li ><span >Budgeting and Cost Control</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Prepare program and project budgets based on approved scope, resources, and delivery requirements.</span></li>
<li ><span >Track program and project costs to ensure proper budget coverage and financial control.</span></li>
<li ><span >Monitor budget utilization, identify variances, and recommend corrective actions to support cost efficiency.</span></li>
</ul>
</td>
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<tr >
<td >
<ol start="3">
<li ><span >Program Delivery and Execution Control</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Lead assigned program and project delivery activities to ensure execution within agreed scope, timeline, budget, and quality standards.</span></li>
<li ><span >Utilize project management methodologies, tools, and governance practices to track milestones, deliverables, and dependencies.</span></li>
<li ><span >Coordinate delivery activities across workstreams to ensure progress, alignment, and timely completion.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="4">
<li ><span >Risk, Issue, and Dependency Management</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Identify, assess, and mitigate risks that may impact program or project delivery.</span></li>
<li ><span >Resolve or escalate issues and roadblocks to ensure continuity and successful delivery</span></li>
<li ><span >Conduct program assessments, including risk analysis, resource allocation review, and timeline validation. Act as a coordination point between business and technical teams to facilitate smooth collaboration.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="5">
<li ><span >Stakeholder Management</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Establish and maintain strong relationships with key stakeholders, including executives, department heads, project teams, and relevant business owners.</span></li>
<li ><span >Collaborate closely with stakeholders to gather requirements, validate expectations, and ensure alignment throughout the program lifecycle.<br><br></span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="6">
<li ><span >Communication and Collaboration</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Communicate project updates, progress, risks, and decisions clearly to relevant stakeholders and governance forums.</span></li>
<li ><span >Foster collaboration among project team members, business stakeholders, and supporting functions.</span></li>
<li ><span >Ensure all stakeholders remain informed of project status, key dependencies, required actions, and upcoming milestones.</span></li>
</ul>
</td>
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<tr >
<td >
<ol start="7">
<li ><span >Project Governance and Performance Monitoring</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Monitor project and program performance against approved plans, KPIs, milestones, and deliverables.</span></li>
<li ><span >Ensure project documentation, updates, and governance requirements are maintained accurately and consistently.</span></li>
<li ><span >Support compliance with project management standards, reporting cycles, and internal approval processes.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="8">
<li ><span >Program Evaluation and Reporting</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Conduct program and project evaluations to assess outcomes, identify lessons learned, and drive continuous improvement.</span></li>
<li ><span >Prepare comprehensive reports including progress updates, key metrics, achievements, challenges, risks, and recommendations.</span></li>
<li ><span >Present project status, outcomes, and improvement recommendations to management and relevant stakeholders.</span></li>
</ul>
</td>
</tr>
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<td >
<ol start="9">
<li ><span >Policies, Processes & Procedures</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="10">
<li ><span >Information Security</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
</ul>
</td>
</tr>
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<p > </p>
<p > </p>
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<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
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<p ><strong><span >Academic and professional qualifications</span></strong></p>
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<ul >
<li ><span >Bachelor’s degree in Information Technology, Management Information Systems, Project Management, Business Administration, or a related field.</span></li>
<li ><span >Master’s degree in Information Technology, Management Information Systems, Project Management, Business Administration, or a related field is preferred.</span></li>
<li ><span >Professional certification in project management or program management is preferred.</span></li>
</ul>
</td>
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<tr>
<td valign="top">
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >10+ years of relevant experience in project management, program management, project delivery, service delivery, or a related industry.</span></li>
<li ><span >Experience in leading complex projects or programs, managing budgets, controlling delivery performance, coordinating stakeholders, managing risks and issues, and preparing executive-level reports.</span></li>
</ul>
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<p > </p>
<p > </p>
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<p ><strong><span >VERSION TRACKING</span></strong></p>
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<p ><strong><span >Prepared by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
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<p ><strong><span >First review by:</span></strong></p>
</td>
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<p > </p>
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<tr>
<td rowspan="3">
<p ><strong><span >Approved by:</span></strong></p>
</td>
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<p ><strong><span >Name</span></strong></p>
</td>
<td valign="top">
<p > </p>
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<p ><strong><span >Signature</span></strong></p>
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<p > </p>
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<p ><strong><span >Date</span></strong></p>
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<p > </p>
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<p > </p>
<p > </p>
<p > </p>
<p > </p>
</span>
Hunger Station is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Purpose<br><br>To maintain and enhance rider support standards, compliance, and performance quality across the rider support and ensure agents meet operational KPIs, and rider experience expectations.<br><br>Key Accountabilities And Activities<br><br>Quality Assurance<br><br>Lead and supervise the quality assurance activities within the team. Monitor and evaluate agents' performance on the program level for voice and non-voice transactions using a quality monitoring system. Assess script adherence, data accuracy, process consistency, and product knowledge. Analyze failures and potential failures, and develop action plans and preventive measures. Communicate results and findings to management and stakeholders. Ensure compliance with monitoring sample sizes for all team members. Verify and ensure adherence to sample size requirements for new agents. Generate and deliver regular business intelligence & quality assurance reports. Review and analyze quality variations from metrics and identify problem areas. Collaborate with internal stakeholders to address quality-related issues and improve processes. Conduct calibration sessions with monitors and clients to ensure consistency in quality assessments.<br><br>Process Improvement<br><br>Identify opportunities for process improvement and efficiency enhancement. Collaborate with cross-functional teams to implement process changes and best practices. Provide recommendations for training needs based on quality evaluations. Continuously review and update quality monitoring guidelines and score sheets.<br><br>Team Management<br><br>Provide guidance and support to the QA team members. Conduct regular coaching and feedback sessions to improve performance. Develop and deliver training sessions to enhance agents' quality performance. Foster a positive and collaborative work environment within the QA team. Conduct regular team meetings to discuss quality updates and address concerns.<br><br>Governance and Resilience<br><br>Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. Uphold a high-performance working environment and promote HS’s Values.<br><br>Qualifications<br><br>Knowledge and Experience<br><br>4–6 years of experience in operations, fleet management, logistics, or quality control. Strong analytical and reporting skills KPI monitoring and performance management Strong communication skills<br><br>Education and Certifications<br><br>Bachelor’s degree in Business Administration or a relevant field is required.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Job Description</b>Overview<p>The Project Director will provide overall leadership, strategic direction, and executive management, ensuring the successful delivery of multiple bridge and transportation infrastructure packages in accordance with client objectives, contractual requirements, budget, schedule, quality standards, and HSE commitments.</p><br>Your role<p><b>Project Leadership & Governance</b></p><br><ul><li>Provide strategic leadership and overall management of the Project.</li><li>Establish project objectives, execution strategies, and delivery plans aligned with client requirements.</li><li>Lead multidisciplinary project teams including engineering, construction, project controls, commercial, quality, HSE, and stakeholder management functions.</li><li>Ensure project governance frameworks are implemented and maintained throughout the project lifecycle.</li><li>Drive project performance in relation to safety, quality, schedule, budget, and client satisfaction.</li><li>Foster a high-performance culture focused on accountability, collaboration, and delivery excellence.</li></ul><p><b>Bridges & Infrastructure Project Delivery</b></p><br><ul><li>Direct the planning, execution, monitoring, and completion of major bridge and transportation infrastructure works.</li><li>Manage interfaces between bridge structures, highways, utilities, public realm works, and transportation systems.</li><li>Ensure successful integration of engineering, construction, and operational requirements.</li><li>Drive construction readiness and project execution strategies across multiple work fronts.</li></ul><p><b>Client & Stakeholder Management</b></p><br><ul><li>Serve as the primary executive interface with client and other key stakeholders.</li><li>Lead executive meetings, steering committees, and project governance reviews.</li><li>Ensure proactive communication with all stakeholders regarding project progress, risks, and key decisions.</li><li>Represent the project during high-level client presentations and strategic discussions.</li></ul><p><b>Commercial & Contractual Management</b></p><br><ul><li>Provide executive oversight of project commercial performance and contractual obligations.</li><li>Monitor project budgets, forecasts, and financial performance.</li><li>Support negotiation and resolution of major contractual and commercial issues.</li><li>Ensure project delivery aligns with agreed commercial objectives and profitability targets.</li><li>Maintain compliance with contractual requirements and governance procedures.</li></ul><p><b>Programme & Schedule Management</b></p><br><ul><li>Ensure development and implementation of realistic and achievable project schedules.</li><li>Monitor project progress against key milestones and delivery commitments.</li><li>Lead recovery planning and mitigation strategies where delays or risks are identified.</li><li>Review programme performance and direct corrective actions as required.</li><li>Ensure coordination between design, procurement, construction, and commissioning activities.</li></ul><p><b>Engineering & Technical Oversight</b></p><br><ul><li>Provide strategic direction on major engineering and construction decisions.</li><li>Ensure technical compliance with project specifications, requirements of client, and international standards.</li><li>Lead review and approval of significant design changes, construction methodologies, and technical solutions.</li><li>Support resolution of technically complex bridge and infrastructure challenges.</li><li>Promote innovation and best practices in project delivery.</li></ul><p><b>Risk Management</b></p><br><ul><li>Establish and maintain project risk management frameworks.</li><li>Identify strategic, commercial, technical, operational, and stakeholder risks.</li><li>Ensure mitigation plans are developed and effectively implemented.</li><li>Monitor emerging risks and opportunities throughout the project lifecycle.</li><li>Lead risk review workshops and executive risk assessments.</li></ul><p><b>Health, Safety, Quality & Environmental Leadership</b></p><br><ul><li>Champion a strong safety culture across the project.</li><li>Ensure achievement of project HSE objectives and compliance with all regulatory requirements.</li><li>Promote a Zero Harm philosophy throughout all phases of project delivery.</li><li>Oversee quality management systems and ensure delivery of infrastructure assets to the highest standards.</li><li>Ensure environmental and sustainability considerations are integrated into project execution.</li></ul><p><b>Team Leadership & Resource Management</b></p><br><ul><li>Build, lead, and mentor a high-performing project management team.</li><li>Ensure effective resource planning and allocation across project functions.</li><li>Drive employee engagement, succession planning, and talent development.</li><li>Foster collaboration across multidisciplinary teams and stakeholder groups.</li><li>Promote continuous improvement and operational excellence.</li></ul><p><b>Project Controls & Reporting</b></p><br><ul><li>Review executive dashboards and key project performance indicators.</li><li>Provide strategic reports and recommendations to senior management and client representatives.</li><li>Ensure transparency and accuracy in project reporting.</li></ul>About you<p><b>Qualifications</b></p><br><ul><li>Bachelor's Degree in Civil Engineering, Structural Engineering, Construction Management, or a related discipline.</li><li>Master's Degree in Engineering, Project Management, Construction Management, or Business Administration (MBA) is highly desirable.</li><li>Chartered Engineer (CEng), Professional Engineer (PE), PMP, or equivalent professional accreditation preferred.</li><li>Membership in recognized professional institutions such as ICE, PMI, ASCE, or equivalent is highly desirable.</li></ul><p><b>Experience Requirements</b></p><br><ul><li>Minimum 20 years of experience in major infrastructure and transportation projects.</li><li>Minimum 10 years in senior leadership or project director-level roles.</li><li>Demonstrated responsibility for projects with values exceeding USD 500 million.</li><li>Strong experience managing multidisciplinary teams in consultant, PMC, EPCM, or client organizations.</li><li>Previous experience in Saudi Arabia and GCC infrastructure projects is highly preferred.</li></ul><p><b>Key Skills</b></p><br><ul><li>Executive leadership and strategic planning.</li><li>Large-scale infrastructure project management.</li><li>Commercial and contractual management.</li><li>Stakeholder engagement and client relationship management.</li><li>Risk management and decision-making.</li><li>Programme delivery and recovery planning.</li><li>Negotiation and conflict resolution.</li><li>Financial and operational management.</li></ul><p><b>Behavioral Competencies</b></p><br><ul><li>Visionary leadership and strategic thinking.</li><li>Strong business and commercial acumen.</li><li>Exceptional communication and influencing skills.</li><li>Ability to lead high-performing multicultural teams.</li><li>Results-oriented with a strong focus on project delivery.</li><li>Resilient and capable of operating in complex and challenging environments.</li><li>Demonstrates integrity, professionalism, and accountability.</li></ul><span>Rewards & benefits</span><p><span>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</span></p><br><p><span>This includes:</span></p><br><ul><li><span>Tax-free salary.</span></li><li><span>Life insurance coverage.</span></li><li><span>Medical insurance.</span></li><li><span>Annual leave balance.</span></li><li><span>Company gratuity scheme.</span></li><li><span>Discretionary bonus program.</span></li><li><span>Annual flight contribution.</span></li><li><span>Transportation & housing allowances.</span></li><li><span>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</span></li></ul><p><span>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</span></p><br><span>About AtkinsRéalis</span><p><span>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. </span></p><br><p><span>Find out more.</span></p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. </i></span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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No experience required </div>
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Bachelor's degree / higher diploma </div>
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<p>Function: Product · 1 opening · Riyadh</p><p><strong>About SHIFTER</strong></p><p>SHIFTER is a Saudi B2B delivery orchestration platform. We connect merchants with licensed delivery operators through one platform: a direct technical integration, a prepaid account, transparent pricing, and a service level that is agreed upfront and reported every month. We own no fleet and employ no drivers. We start in Riyadh.</p><p><strong>The role</strong></p><p>You will own SHIFTER's platform end to end: the merchant API and integrations, the merchant dashboard, the prepaid wallet, the rate-card engine, operator dispatch and the SLA engine. You decide what we build and in what order, write the specs, lead the engineering team through delivery, and answer for the results in production. You report to the CEO.</p><p><strong>What you will do</strong></p><ul><li>Own the product roadmap and backlog for the merchant, operator and internal surfaces, ranked by measurable impact on activation, order volume, SLA and margin.</li><li>Discover needs directly: at least 6 merchant or operator interviews a month, plus order and funnel data, before anything enters the backlog.</li><li>Write clear specs and acceptance criteria (user stories, API contracts, edge cases, failure states) that engineers can build from without guessing.</li><li>Run delivery with the engineering team in two-week sprints: planning, refinement, acceptance and release, with a release you can name every sprint.</li><li>Define and track product KPIs: time to integrate a merchant, order success rate, on-time delivery against SLA, wallet top-up rate and support tickets per 1,000 orders.</li><li>Make pricing rules, SLA rules and settlement (T+5) configurable and auditable, together with the Pricing Specialist and finance.</li><li>Keep the platform ready for regulatory and data requirements (Transport General Authority licensing, PDPL) with compliance before launch.</li></ul><p><strong>What you bring</strong></p><ul><li>5+ years in product ownership or product management, including at least 3 years on a live B2B platform, marketplace, logistics, delivery, fintech or API product in Saudi Arabia or the GCC.</li><li>You have shipped products to production yourself and can show, with numbers, the result of at least two releases you owned (adoption, conversion, retention, cost or time saved).</li><li>Strong technical fluency: you read API documentation, design REST endpoints and webhooks with engineers, and write SQL to answer your own questions.</li><li>Hands-on agile delivery with a backlog tool (Jira, Linear or similar); a Scrum Product Owner certification (PSPO or CSPO) is a plus, not a substitute for results.</li><li>Experience with dispatch, order management, payments or wallet systems is a strong advantage.</li><li>Fluent Arabic and English, written and spoken. Based in Riyadh, on site.</li></ul><p><strong>What we offer</strong></p><ul><li>Competitive base salary plus performance-linked incentives.</li><li>A founding role with direct impact on the company's growth and a clear path to leadership.</li><li>Medical insurance and benefits in line with Saudi Labour Law.</li><li>A professional culture built on numbers, transparency and ownership.</li></ul><p><strong>How to apply</strong></p><p>Apply with your CV and a short note covering three things: a link to or description of a live product you owned, your exact role in it, and one metric it moved with the before and after numbers. Applications without this note will not be reviewed. Shortlisted candidates complete a written product case (48 hours) before any interview, followed by a technical session with our engineers and a final interview with the CEO.</p><p>نبحث عن مواهب سعودية وخليجية وعربية متميزة في إدارة المنتجات الرقمية. الإعلان بالإنجليزية والعمل باللغتين.</p>
<p>Why This Role Matters The Lead Specialist, Engineering and ETL II enables trusted, reliable, and accessible data across the enterprise by building and optimizing scalable data pipelines that transform raw data into high-quality information assets. The role ensures data products are delivered with strong governance, operational resilience, and performance standards that support business intelligence, analytics, and decision-making. By embedding engineering excellence, data quality controls, and platform standards into data delivery processes, the role strengthens confidence in enterprise data, accelerates insight generation, and enables data-driven transformation initiatives. The position also provides technical leadership that improves engineering consistency, operational reliability, and long-term platform sustainability.</p><h4>What You Will Deliver</h4>Data Engineering & Pipeline Delivery <ul> <li>Deliver scalable ETL/ELT pipelines that provide reliable, governed, and high-quality data for analytics and reporting.</li> <li>Enable efficient ingestion, transformation, and delivery of data products aligned with approved data models and architecture standards.</li> <li>Maintain engineering practices that ensure consistency, reusability, and long-term maintainability of data solutions.</li> </ul>Data Quality & Governance <ul> <li>Strengthen trust in enterprise data through robust validation, reconciliation, testing, and quality control mechanisms.</li> <li>Ensure metadata, lineage, and discoverability requirements are embedded across all data assets and pipelines.</li> <li>Enable governed access to curated datasets that support enterprise-wide data consumption.</li> </ul>Platform Performance & Reliability <ul> <li>Optimize pipeline efficiency, scalability, and operational performance through continuous tuning and workload optimization.</li> <li>Improve production stability through monitoring, alerting, incident management, and proactive risk mitigation.</li> <li>Reduce operational disruptions by enhancing reliability, restartability, and recovery capabilities.</li> </ul>Technical Leadership & Engineering Standards <ul> <li>Provide technical guidance that enhances engineering quality, consistency, and delivery excellence.</li> <li>Develop reusable components, standards, and engineering playbooks that improve productivity and reduce complexity.</li> <li>Influence technical decisions that strengthen enterprise data engineering capabilities.</li> </ul>Collaboration & Delivery Excellence <ul> <li>Partner with data modelers, governance teams, platform specialists, and business stakeholders to deliver integrated data solutions.</li> <li>Ensure engineering outputs align with enterprise data definitions, governance requirements, and business needs.</li> <li>Drive continuous improvement initiatives that enhance cost efficiency, operability, and solution effectiveness.</li> </ul><h4>What Success Looks Like</h4><ul> <li>Enterprise data pipelines consistently deliver trusted, accurate, and timely data products.</li> <li>Data quality issues are identified proactively and resolved efficiently with clear ownership and accountability.</li> <li>Pipeline performance and operational costs are continuously optimized without compromising reliability.</li> <li>Data assets are discoverable, governed, and supported by accurate metadata and lineage.</li> <li>Production incidents are reduced through strong engineering practices, monitoring, and operational excellence.</li> <li>Engineering standards and reusable assets improve delivery speed, quality, and scalability across initiatives.</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>Bachelor s degree in Computer Science, Data Engineering, Information Systems, or a related discipline.</li> </ul>Experience <ul> <li>7 10 years of relevant experience in data engineering, ETL/ELT development, and modern data platforms.</li> <li>Experience delivering enterprise-scale production data pipelines with strong reliability and quality controls.</li> <li>Experience implementing data quality, governance, and operational monitoring practices.</li> <li>Experience providing technical leadership and collaborating across engineering, governance, and business teams.</li> </ul>Skills That Matter Functional Expertise <ul> <li>ETL/ELT Engineering</li> <li>Data Pipeline Development & Optimization</li> <li>Data Transformation & Processing</li> <li>Data Quality Management</li> <li>Metadata & Data Lineage Management</li> <li>Cloud Data Platform Technologies</li> </ul>Business & Delivery <ul> <li>Performance Optimization</li> <li>Data Governance & Compliance</li> <li>Operational Monitoring & Support</li> <li>Incident & Problem Management</li> <li>Testing & Automation</li> <li>Continuous Improvement</li> </ul>People & Collaboration <ul> <li>Technical Leadership</li> <li>Stakeholder Management</li> <li>Cross-Functional Collaboration</li> <li>Vendor Coordination</li> <li>Communication & Documentation</li> <li>Ownership & Accountability</li> </ul>